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SYMPTOM POSSIBLE PROBLEM SOLUTION
No Power On 1. Battery charge is low
2. Power button was not pressed for 1-2 sec.
1. Be sure battery has been fully charged before use. 
Avoid excessive use of the backlight, which may 
shorten battery life.
2. Press power button until LCD comes on
Unit does not 
detect GPS 
satellites
1. GPS reception is turned off in SET page
2. Insufficient time allowed for satellite acquisition
3. Unit does not have unobstructed view of the 
sky
1. Make sure GPS is turned ON in the SET Page.  
e center circle of the SAT page should be circling.  
If not, turn GPS ON in the SET page.
2. After the unit has been off for an extended time it 
may take longer for it to acquire GPS satellites. Check 
the SAT page for progress. 
3. For fastest acquisition times make sure the unit has 
a clear view of the sky. Avoid areas of heavy brush and 
areas next to large buildings or cliffs. Keep unit out of 
backpacks and concealed areas in order to maintain 
consistent GPS signals. Try holding the unit further 
away from your body.
Unit “freezes” 
or “locks up”unable to turn 
off normally
1. Processing malfunction or similar cause 1. If holding the power button for 2 sec. has no 
effect, reset the unit by removing the battery pack 
(and power cord if attached), then reattach it. Check 
website for latest software update (your software 
version # is found in the “Unit Info” on SET page).
Downloaded 
photos or maps 
are not found or 
cannot be used
1. USB cable was disconnected or power was shut 
off before download was completed
2. Unit was used immediately after download 
without restarting (power off then on again)
1. When downloading information from the PC 
program or Web, please wait until the download has 
been completed. Disconnecting the unit prior to 
completion of download will result in incomplete data 
download and loss of data. 
2. After a download, the unit must be powered off and 
then powered back on for it to recognize the data.
Check out http://www.bushnellgps.com for the latest version of the GPS PC Companion. You 
can download the newest versions right from the website to any PC. Just click the “Product 
Support” tab at the top of the main page, then “Software Updates” in the left frame.
TROUBLESHOOTING
Component PC System Requirements (to use the “PC Companion” software with Bushnell ONIX GPS products)
CPU 500 megahertz (MHz), Pentium III processor or higher
Memory 64 megabyte (MB) RAM or higher
Hard Disk 20MB (a portion of this disk space will be freed after installation if the original download package is removed 
from the hard drive.)
Drive CD-ROM or DVD drive
Display 1024x768 or higher resolution monitor
Operating 
System
Microsoft Windows ME, Windows 2000, XP with Service Pack (SP) 2, Windows Server 2003 with SP1, or 
later operating system including Vista2
Other One Free USB Port, Internet connection 56Kb or better, DSL recommended, Internet browser- Microsoft 
Explorer 5.2 or later