Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
User Guide
BT CONVERSE 325
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Please open this page for an ‘At a glance’ guide
to your BT Converse 325.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
At a glance
1 2
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
BT Converse 325
Reminder
Call Off
Reminder
Call On
1571
Call
Diversion
1471
Headset button (and light
)
Used in conjunction with a
headset.
Volume
Adjusts the volume
of your caller’s voice.
Message Waiting indicator
(for compatible switchboard
users only) Flashes when
there is Voice Mail.
Call indicator light
Flashes to indicate you
have an incoming call.
Next
Inserts a space in a number when storing
numbers in the memory.
Handset hook
Rotates to hold the handset in place
when wall-mounted.
Clear
Used to edit numbers when pre-dialling
or when storing numbers in the memory.
Display
Shows 24-hour clock, battery low
indicator, phone numbers, and ‘Error’
if you press a wrong button.
Handsfree button (and light
)
Allows you to make and receive calls
without lifting the handset, leaving your
hands free.
Voice amplification
Amplifies your caller’s voice when
using the handset or headset.
Hearing aid compatible
Your Converse handset
is hearing aid
compatible.
Handset park
When the phone is wall-mounted you can
hang the handset here if you need to leave
the phone during a call.
Store
Lets you store numbers in the one-touch
and two-touch memories.
Dial
Dials the number shown on the display.
Redial
Redials the last number called. Repeat-dials
the redial number. Also lets you enter a
pause in a stored number.
Recall
For use with a switchboard/PBX, e.g. to
transfer calls and some BT Calling Features.
Clock
Used to set the clock and time the duration
of a call.
Calculator button
Switches the display to the calculator
function.
Telephone number label
Lift the plastic cover to remove the label
and write your phone numbers.
Memory buttons
Press to dial a stored number. Some buttons
are pre-programmed with Calling Features
codes.
Shift
Used to store and dial two-touch memory
numbers.
Secrecy button (and light)
Allows you to talk to someone in the same
room without your caller being able to hear
the conversation.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
3
In this guide
At a glance 1
Introduction 4
Unpacking 4
For your records 4
Safety information 4
Setting up 5
Using the telephone 7
Last number redial 8
Secrecy 9
Handsfree talking 9
One-Touch and Two-Touch
memories 10
Data port 13
Using BT Calling Features 14
1471 – Call Return 14
Call Diversion 15
1571 – Call Minder/BT Answer 15
Reminder call 16
Other services 16
General information 18
Guarantee 18
Technical information 19
Switchboard compatibility 19
R&TTE Directive 19
Wall-mounting 20
Index 21
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Introduction
Your Converse 325 has been designed for ease of use and made
to the high standards set by BT.
Unpacking your
Converse 325
If anything is missing, please contact
your place of purchase immediately.
Converse 325 telephone
with telephone line
attached.
Screws, wall plugs and
plinth for wall-mounting.
3 x AAA batteries
For your records
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
Date of purchase:
Place of purchase:
Serial number
(on the underside of the base unit):
Purchase price:
Please read the instructions carefully
before use and keep this User Guide
for future reference.
Safety information
General
Simply clean your Converse 325 with a damp
(not wet) cloth, or an antistatic wipe.
Never use household polish as this may
damage the product.
Never use a dry cloth as this may cause
static shock.
Do not open the Converse 325. This could
expose you to high voltages or other risks.
Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the release
of highly toxic chemicals.
Environmental
Do not expose to direct sunlight.
We recommend that you do not place the product
on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing free flow of air over its surfaces.
Do not submerge any part of your product in water
and do not use it in damp or humid conditions,
such as in bathrooms.
Do not expose your product to fire, explosive or
other hazardous conditions.
4
INTRODUCTION
BT Converse 325
1471
Call
Diversion
1571
Reminder
Call On
Reminder
Call Off
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
1 Insert the batteries
The display on your Converse 325 is
powered by 3 x AAA alkaline batteries.
Make sure the phone is not plugged
into the phone socket. Open the battery
compartment cover.
Insert batteries as shown.
Close the lid and replace the
compartment cover.
5
Plan the location
Situate your Converse 325 close
enough to a phone socket so that the
line cord will reach.
Your Converse 325 can be wall-mounted.
See ‘
Wall-mounting’, on page 20.
Setting up
2 Plug your Converse 325
into the phone socket
SETTING UP
3 Check the dialling mode
Your Converse 325 should be pre-set to
T-TB which gives you TONE dialling.
This ensures the phone will work with
all modern digital exchanges.
If your phone does not work when you
dial a number, try setting the dialling
mode to
T or P.
Note
When your batteries are within about
two weeks of total exhaustion,
BATT
LOW
will appear in the display. If you
do not replace the batteries and they
become totally discharged your
Converse 325 will not display anything
on the screen.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
4 Set the time
Press the Store button.
Press the
Clock button.
Enter the current time using
the 24-hour clock, eg.
0 9 3 0
= 9.30am, 1 5 3 0 = 3.30pm.
Press the
Store button.
The time is set and displayed.
Your Converse 325 is now ready for use.
6
SETTING UP
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
To make a call
Lift the handset off the base
and wait for the dial tone.
Dial the telephone number.
The display will show the
number dialled.
Or
Preparatory dialling.
Without lifting the handset,
dial the telephone number you
want. The display shows the
number to be dialled.
Press the
Dial button.
The number shown in the
display is dialled in ‘handsfree’
mode.
To end a call
Replace the handset.
To receive a call
When the telephone rings, the
Call indicator light will flash to
indicate that there is an
incoming call. Simply pick up
the handset.
To set the call timer
You can time the duration of
each call.
During a call press the
Clock
button. The time of the
previous call will be displayed.
Press the
Clock button again
to start the timer. You can stop
the time by pressing the Clock
button once more.
7
Using the telephone
Note
There are 3 ways to make a call on
your Converse 325: by lifting the
handset, using the
Handsfree button
or by using the
Dial button.
Note
If you make a mistake, use
the Clear button to edit
the number you have entered.
USING
Hearing Aid Compatibility
As this telephone is fitted with an
Inductive Coupler, Hearing Aid
wearers may benefit from switching
their hearing aid to the middle T
position and holding the earpiece up
to the aid, not their ear.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
8
Using a headset
Plug the headset into the
socket marked HEADSET on
the underside of the base.
To make a call, press the
Headset button.
Dial the phone number.
To end the call, press the
Headset button.
To redial the last number called
Press the Handsfree button.
Press the
Redial button.
The last number you called is
redialled.
Note
Converse headsets (RJ11
jack) are available separately
from BT shops or by calling
0870 240 5522.
To repeat-dial a number
If the number you call is
engaged, you can set your
Converse 325 to dial a number
repeatedly, saving you from
having to continually press the
Redial button.
When you hear the engaged
tone, press the
Redial button.
Replace the handset (or press
the
Handsfree or the Headset
button – depending which
mode you are in). The display
will show
BUSY
.
Ten seconds after the handset
is replaced, your Converse 325
will switch to ‘handsfree’ mode
and the number is redialled.
Note
This feature works in handset,
handsfree and headset modes.
Last number redial
Your Converse 325 stores the last
number called which enables quick and
easy redialling. A redial number can be
no longer than 32 digits.
USING
When you replace the handset
or press the Handsfree button
to end the call, the display
shows the final duration of the
call for a few seconds before
returning to the normal clock
setting.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
9
Secrecy
When on a call you can talk to someone
in the same room, without your caller
hearing.
To switch Secrecy on and off
During a call, press and release
the Secrecy button.
The red Secrecy light will come
on. Your caller cannot hear you.
To resume your conversation,
press
and release the Secrecy
button again. The Secrecy
light will go off.
Message Waiting indicator
When you have Voice Mail
messages waiting, the Message
Waiting indicator will flash at
regular constant intervals.
Handsfree talking
The handsfree feature allows you to
make and receive calls without lifting
the handset.
To make a handsfree call
Press the Handsfree button.
You will hear the dial tone.
Dial the telephone number.
The number will be shown on
the display.
When your call is answered
you can either speak in
handsfree mode or pick up the
handset if you wish to speak to
your caller privately.
To receive a call in
handsfree mode
When the phone rings, press
the Handsfree button.
Note
This feature is for compatible
switchboard users only.
USING
Note
Lifting the handset, pressing the
Handsfree button or the Headset button
again will cancel the procedure.
If the number is still engaged,
your Converse 325 will wait for
45 seconds before repeating
the procedure. This will be
repeated every 45 seconds up
to a maximum of 15 times or
until the call is answered.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
10
USING
To adjust the ringer tone
The ringer tone can be set to
High or Low.
Use the ringer tone switch on
the underside of your
Converse 325 to set the ringer
tone you want:
R1 for LOW or
R2 for HIGH.
To adjust the call volume
During a call, you can adjust
the volume of a call.
When using Handsfree:
Press the VOL + or VOL -
button to increase or decrease
the volume.
One-Touch and Two-Touch
memories
You can store 20 telephone numbers in
your Converse 325. 10 in the One-Touch
memory and a further 10 in the
Two-Touch memory.
Please note that stored numbers can be
no longer than 21 digits.
To store a One-Touch number
Use the label to keep a note
of each One-Touch and
Two-Touch numbers.
Press the
Store button.
Note
One-Touch memory buttons
6-10 (the bottom 5 buttons)
are pre-set with BT Calling
Features numbers (see
‘Using Calling Features’).
These can be overwritten if
you wish by following the
instructions below.
RINGER
R1
R2
Note
The call indicator light will flash
regardless of the ringer setting chosen.
To adjust the ringer volume
There are 3 volume settings to
choose from: HI, LOW or OFF.
Use the ringer volume switch
on the underside of your
Converse 325 to set the volume
you want:
HI, LOW or OFF.
When using the handset or a
headset:
Press the Amplify button.
Press the
VOL + or VOL -
button to increase or decrease
the volume.
HI
LOW
OFF
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
11
USING
To dial a One-Touch number
Press the Handsfree button
and press the Memory button
you want.
The number is dialled.
To store a Two-Touch number
Press the Store button.
Press the
Shift button.
Press the
Memory button
under which you want to store
the number.
Enter the telephone number
you want to store.
Press the
Store button.
The number is stored.
To dial a Two-Touch number
Press the Handsfree button.
Press the
Shift button.
Press the
Memory button you
want.
The number is dialled.
To store a number longer
than 21 digits
Store the first 21 digits as
shown previously, then repeat
the steps to store the remaining
digits under another Memory
button.
To dial a stored number of
more than 21 digits
Press the Handsfree button.
Press the
Memory button which
contains the first 21 digits.
Press the
Memory button
which contains the remaining
digits.
The number is dialled
automatically.
Note
To change a stored number, repeat the
steps shown above. The new number
will replace the existing One-Touch or
Calling Features number.
Press the Memory button
under which you want to store
the number.
Enter the telephone number
you want to store.
Press the
Store button.
The number is stored.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
12
USING
To store a pause in a
memory number
A pause is sometimes
required with switchboards
and Network Services.
A pause simply gives the
switchboard a few seconds to
pick up the outside line before
dialling. Using the
Redial
button, you can insert a pause
in numbers stored in the
memory.
Repeat the steps for storing a
number in the memory but
press the
Redial button where
you want to add a pause within
the number.
Recall button
The Recall button is for use
with switchboard services,
e.g. to transfer calls and some
BT Calling Features.
Memory back-up
If you unplug your Converse
325 from the telephone socket
and it has fully charged
batteries, it will keep all the
numbers you have stored in
the memory. However, if you
unplug your Converse 325 and
your batteries are totally
discharged, numbers stored in
the memory will be maintained
for about 5 minutes.
Pre-programmed BT Calling
Features numbers will not be
affected.
Note
Use the #button to enter a decimal
point.
Note
Press the Calculator button at any time
to return the display back to normal.
Using the calculator
Press the Calculator button.
The display will change to the
calculator function.
Use the numbers and
calculator functions on the
memory buttons as you would
a conventional handheld
calculator.
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Data Port
A socket has been provided on the
telephone stand to allow easy connection
of another product (typically a modem
or Caller Display unit). Plug the other
product into the socket marked DATA
as shown below.
Data port
LINEDATA
13
USING
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Using BT Calling Features
Note
A switchboard can provide a similar
range of functions to BT Calling
Features. If your Converse 325 is
connected to a switchboard, you can
simply use it as a normal extension.
Your Converse 325 gives you easy
access to a range of BT Calling Features.
Five of the One-Touch buttons have
been pre-set with telephone numbers
for the following services:
You can replace the pre-set numbers
with your own numbers, if you wish.
Simply follow the steps shown in
‘To
store a One-Touch number’
, on page 10.
If you are not connected to the BT
Network, some of the services may not
be available.
Service Code
1471 – Call Return 1471
(No charge)
Set Call Diversion ✱21✱
Cancel Call Diversion
#21#
(Quarterly subscription)
1571 – Call Minder/BT Answer 1571
(Quarterly subscription/No Charge)
Reminder Call on ✱55✱
(Pay per call)
Reminder Call off
#55#
1471 Call Return
Call Return tells you the number of the
last person who called you and the time
and date the call was received.
To access 1471
Press the Handsfree button.
Press the
1471 button.
The 1471 – Call Return
information is announced.
14
CALLING FEATURES
1471
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
To switch Call Diversion
on and off
Press the Handsfree button.
Press the
Call Diversion
button.
Enter the number to which
you would like your calls
diverted.
Press the
#
button and listen
for confirmation of your
instructions.
Press the
Handsfree button.
1571 – Call Minder/
BT Answer
1571 allows you access to network based
answering services that take calls when
you do not answer your phone or if you
are already on the line.
These services may provide
personalised greetings and/or the time
and date of each message. You can
access messages from any phone with
a touchtone keypad.
Details on how to use these services
are provided when you subscribe.
To access your 1571 –
Call Minder/BT Service
Press the Handsfree button.
Press the
1571 button.
To cancel a diversion
Repeat steps 1 and 2 above.
15
CALLING FEATURES
Note
Call Diversion services may allow
optional diverts. Refer to your Network
Provider for details.
Call Diversion
You can use your Converse 325 to
request the network to divert incoming
calls to another number.
Call
Diversion
1571
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Other services
Three Way Calling
Lets you speak to 2 other callers at the
same time.
Charge Advice
Instantly tells you the cost of your
last call.
Call Waiting
During a call, a discreet ‘beep’ lets you
know another person is trying to get
through. You can put your original caller
‘on hold’ and switch to the new caller.
Note
For information on these and many
other valuable services, call BT on
152. If you are not connected to the
BT Network, ask your Network
Provider for information about their
services.
To cancel a Reminder Call
Press the Handsfree button.
Press the
Reminder Call Off
button.
Listen for confirmation.
Press the
Handsfree button.
16
CALLING FEATURES
Reminder Call
You can turn your Converse 325 into a
24-hour alarm clock that rings you back
at the time you specify.
To set a Reminder Call
Press the Handsfree button.
Press the
Reminder Call On
button.
Enter the time you want to be
called back, using the 24-hour
clock, e.g.
1 6 3 0 books a
Reminder Call at 4.30 pm.
Press
#
and listen for
confirmation.
Press the
Handsfree button.
r
r
Reminde
Call On
Reminde
Call Off
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Note
For further instructions, see the
‘Calling Features User Guide’,
supplied when you subscribe to the
Services of your choice.
To re-set BT Calling Features
buttons
If you have stored your own
numbers over the BT Calling
Features one-touch buttons,
you can re-set them to the
original BT numbers.
Press the
Store button.
Press the
Memory button you
want to re-set.
Press the
Store button.
CALLING FEATURES
17
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Guarantee
Your Converse 325 is guaranteed for a
period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Converse 325, or
any component thereof, which is
identified as faulty or below standard, or
fails as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished or repaired
product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the
point of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than by approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee
period:
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of purchase.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent,
TecLogic on 01672 564444 or a local
qualified repairer.
If you have to return your
Converse 325
Pack the unit securely, preferably in the
original packaging. All parts must be
returned. We cannot take responsibility
for goods damaged in transit.
General information
18
GENERAL INFORMATION
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Technical information
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Converse
325 has a REN of 1.5. A total REN of 4
is allowed, if the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.
Switchboard compatibility
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone or
pulse dialling with earth or time break
recall. If in doubt please consult your
service provider.
R&TTE Directive
Hereby, TMX, declares that this
Converse 325 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for the
Converse 325 is available from TMX,
Alpha Business Park, 28 White House
Road, Ipswich, IP1 5LT.
19
GENERAL INFORMATION
BT Accessories and
Replacement Items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
20
Wall-mounting
1
Unplug and remove the telephone
line cord from the socket on the stand.
2
Unclip the line plug from the
telephone base.
3
Unclip the stand from the base of
the telephone and remove the stand.
4
Reconnect the telephone line to the
line socket on the base of the phone.
5 Drill two holes in the wall 60mm
vertically apart using a 8mm drill bit.
6 Insert the wall plugs if necessary,
then insert the screws leaving about
8mm protruding from the wall on
which to hang the phone.
7
Rotate the handset clip 180˚ so that
it protrudes upward. This holds the
handset in place when wall-mounted.
8
Hang the holes on the back of the
phone over the screwheads and
gently pull the phone downward to
make sure it is securely in place.
9
Hang the handset on the handset clip.
If you need to leave the phone whilst on
a call you can hang the handset on the
park at the top right hand corner of the
product.
WALL-MOUNTING
Note
Before you wall-mount your Converse
325 check that:
• you are not drilling into any hidden
wiring
• you do not need the facility of the
data port.
LINEDATA
60mm
Wall plug
Wall
Screw
60mm
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
21
At a glance 1
Batteries 5
install 5
low warning 5
Calculator 12
Call Diversion 15
Call Minder/BT Answer 15
Call Return 14
Call timer 7
Calling Features 14
1471 – Call Return 14
1571 – Call Minder/BT Answer 15
Call Diversion 15
Other Services 16
Reminder Call 16
reset buttons 17
Calls
end 7
handsfree 9
make 7
receive 7
redial 8
secrecy 9
Data port 13
Dialling mode 5
General information 18
Guarantee 18
Handsfree 9
Headset 8
Hearing aid compatibility 7
Making calls 7
Memories 10
dial one-touch number 11
dial two-touch number 11
store a pause 12
store one-touch number 10
store two-touch number 11
Memory back-up 12
Message waiting indicator 9
Phone socket 5
Preparatory dialling 7
Recall button 12
Receiving calls 7
Redial 8
last number 8
repeat dial 8
Reminder call 16
Ringer tone 10
Ringer volume 10
Safety information 4
Secrecy 9
Setting up 5
Switchboard compatibility 19
Technical information 19
Time – set 6
Volume
caller’s speech 10
ringer 10
Wall-mounting 20
Index
INDEX
Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Converse 325 Issue 3 (07/03) 2
Designed and produced by The Art & Design Partnership Ltd.
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