User Guide
BT CONVERSE 1400 2-LINE
Welcome…
to your BT Converse 1400 corded
2 line telephone
■ 2 Line speaker phone lets you
make and receive calls from
two separate telephone lines.
■ 200 Name and number
directory.
■ Nine pre-set BT Calling
Feature numbers giving easy
access to, directory enquiries,
Call Diversion, Call Waiting
and the 1571 BT answering
service.
■ Headset socket lets you
make and receive calls
privately while keeping
your hands free.
■ Handsfree button lets you
make and receive calls using
the built in loudspeaker and
microphone.
■ Three-way conference calling
lets you combine both
telephone lines for a threeway conversation.
■ Hold a call on one or both
telephone lines.
■ Secrecy lets you talk to
someone else close by
without your caller hearing.
■ Providing you are connected
to a compatible switchboard,
or are a 1571 user, the voice
mail indicator lets you know if
you have messages on your
networks’ answering service.
■ Data port lets you connect a
modem or similar products.
Section
This User Guide provides you with all
the information you need to get the
most from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
■ Hearing aid friendly
The BT Converse 1400 is fitted with an inductive coupler
so it is compatible with hearing aids.
Got everything?
■ BT Converse 1400
telephone
■ Handset and cord
■ Two telephone
line cords
■ Power supply unit
■ Stand for desk
mounting (fitted)
■ Wall mounting plugs
and screws
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . .5
Setting up . . . . . . . . . . . . . . . . . . . . . .5
Getting to know your phone
Buttons . . . . . . . . . . . . . . . . . . . . . . . .8
Using the phone
Making and ending calls . . . . . . . . . . .10
Receiving a call . . . . . . . . . . . . . . . . . .10
Headset . . . . . . . . . . . . . . . . . . . . . . .10
Handsfree . . . . . . . . . . . . . . . . . . . . . .11
Volume . . . . . . . . . . . . . . . . . . . . . . . .12
Redial . . . . . . . . . . . . . . . . . . . . . . . . .12
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .13
Holding calls . . . . . . . . . . . . . . . . . . . .14
Three-way conference call . . . . . . . . . .14
Message Waiting . . . . . . . . . . . . . . . . .16
Recall . . . . . . . . . . . . . . . . . . . . . . . . .16
Directory
Store a number in the directory . . . . . .17
Dial a number in the directory . . . . . . .17
Edit a directory entry . . . . . . . . . . . . . .18
Delete a directory entry . . . . . . . . . . .18
Delete all directory entries . . . . . . . . .18
Menu
Ringer volume . . . . . . . . . . . . . . . . . . .19
Ringer tone . . . . . . . . . . . . . . . . . . . . .19
Time & date . . . . . . . . . . . . . . . . . . . .20
Contrast . . . . . . . . . . . . . . . . . . . . . . .20
BT Calling Features
Caller Display . . . . . . . . . . . . . . . . . . .21
Calls list . . . . . . . . . . . . . . . . . . . . . . .22
View an entry in the Calls list . . . . . . . .22
Dial an entry in the Calls list . . . . . . . .22
Save an entry from the Calls list
to the directory . . . . . . . . . . . . . . . . . .23
Delete an entry in the Calls list . . . . . .23
Delete all entries in the Calls list . . . . .24
Menu options . . . . . . . . . . . . . . . . . . .25
BT Answer 1571 . . . . . . . . . . . . . . . . .25
118 500/118 707 . . . . . . . . . . . . . . . .25
Call Divert . . . . . . . . . . . . . . . . . . . . . .26
Reset your phone . . . . . . . . . . . . . . . .27
Help . . . . . . . . . . . . . . . . . . . . . . . . . .28
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . .29
Cleaning . . . . . . . . . . . . . . . . . . . . . . .29
Environmental . . . . . . . . . . . . . . . . . . .29
Guarantee . . . . . . . . . . . . . . . . . . . . . .31
How many telephones can you have? . .32
Switchboard compatibility . . . . . . . . . .33
R&TTE Directive . . . . . . . . . . . . . . . . .33
Wall mounting your phone . . . . . . . . .34
Getting started
POWER
LINE 1
LINE 2
5
Setting up
Connect the mains power supply and line cords
1. Plug the lead of the mains power cable into the POWER
socket on the underside of the phone and route the cable
as shown.
2. Plug the telephone line cords into the sockets marked
LINE 1 and LINE 2 on the underside of the phone and
route the cables as shown.
Optional
3. Your BT Converse 1400 is designed to run from a
power supply or batteries. Batteries are not supplied
with the unit, but if you want to fit them follow the
instructions on the following page.
If you are not using the power supply provided, batteries
are required for the idle display and for the message
waiting feature to work.
Location
You need to place your BT
Converse 1400 within 3 metres
of a telephone and mains power
socket so that the cables will
reach.
Your BT Converse 1400 can be wall
mounted, see ‘Wall mounting your
phone’ page 34.
6
Getting started
Some features will not work
when using batteries only. It is
recommended that you use the
mains power adaptor supplied to
obtain the full benefits of the
product.
Battery low indicator
If you have batteries fitted and
they need replacing, the will
flash in the display.
If a line is connected, and then
disconnected, the line LED will
flash until the phone is
manually reset.
Turn the phone over and remove the battery
compartment cover. Insert 4 x AA batteries as shown
and replace the cover.
4. Fit the desk mounting plinth if required by positioning
the plinth over the lugs and pushing it down into place,
as shown by the black arrows.
5. Plug the mains power adaptor into the wall socket and
switch on.
6. Plug the telephone line cord(s) into the wall socket. The
display will show the default time and date.
7Getting started
7. Check the dial mode setting.
Mode switch on the underside of your BT Converse
The
1400 is pre-set to
TB for tone dialling with timed break
recall. If your phone does not work, try setting the
dialling mode to
P or T.
If you are not sure which setting to use, please contact
your service provider or switchboard manager.
8. Your BT Converse 1400 has a data socket so you can
connect another product such as a modem. If required,
connect the device to the DATA port on the side of the
phone.
Data cable
Your BT Converse 1400 is now ready for use.
If you have a preferred outgoing
telephone number this should be
connected as line 1 because this is
the default line that your BT
Converse 1400 will connect to
when you lift the handset to dial
out (when both line 1 and line 2
are not in use).
P = Pulse dialling with earth recall.
T = Tone dialling with earth recall.
Calls
Hold
Conference
Line 1
Line 2
Menu
Redial
BT Converse 1400 2-Line
12:18pm
01/01/05
8
Getting to know your phone
Buttons
If the phone is wall-mounted, you can
hang the handset here if you need to
leave the phone during a call.
Lets you view the call or scroll through
options in the display, e.g. when you
have pressed the menu or
Handset park
UP/DOWN
phonebook buttons.
(X) Clear
Deletes characters and numbers from
For use with a switchboard and some BT
Make and receive calls via the built-in
the directory and redial list.
Recall
Calling Features, page 16.
Handsfree
loudspeaker,
page 11.
Volume + –
Adjust the volume
of your caller’s
voice, page 12.
12:18pm
01/01/05
L1 L2 ON HOLD
Call indicator
Flashes when you have an incoming call.
Message waiting indicator
Flashes when you have voice mail, page 16.
Directory
Opens the directory, page 17.
Menu
Use the access BT Services and set-up options.
✔ (Select)
Selects and confirms displayed options and entries.
Dials the number entered.
Calls
Use to access the Calls list.
Dialling mode (underneath the phone)
Lets you set the dialling mode, page 7.
Hold
Lets you put a call on hold on one or both lines, page 14.
Conference
Lets you combine both phone lines for a three-way
conversation,
Line 1 & 2
Lets you select the line you want to use, page 10.
When answering a call, press the line button that is
flashing.
Secrecy & indicator
During a call, lets you talk to someone else close by
without your caller hearing you.
When active, the light is illuminated,
Redial
View and dial any of the last 10 numbers called, page 12.
Headset
Lets you make and receive calls when using a headset.
When active, the light illuminates,
Microphone
For use when using handsfree.
page 14.
page 13.
page 10.
More than one
call from the
same number
displayed.
Missed
Call.
Line 1/2 in use
when displayed.
L1 or L2 will
flash when either
line is on hold.
Display icons
ON HOLD
will be
displayed and will
flash when a call to L1
or L2 are put on hold.
9
Battery low
icon displayed
if you have
batteries fitted
and they need
replacing.
Ringer’s
switched off
but Call
Indicator
light will still
flash.
Handset
in use.
Line 2
Line 1
Line 2
10
Using the phone
Making and ending calls
Auto-line selection
If both lines are not in use, line 1
will automatically be chosen as it
is the default line. This will not
happen if the telephone is powered
by batteries only.
Using auto-line selection:
Your BT Converse 1400 will choose a line for you.
1. Lift the handset and wait for the dial tone. Dial the
number you want.
Or
Choose a specific line yourself:
1. Press or then lift the handset. When you hear
the dial tone dial the number you want.
2. Replace handset to end the call.
If both lines are ringing and you
pick up the handset you will
automatically answer line 1 in
preference to line 2. Press
if you would rather answer line 2
before lifting the handset.
Receiving a call
1. When the phone rings the call indicator light and line
button will flash. Simply pick up the handset. Or, if both
lines are ringing, press the line button you want to
answer.
Headset
Headsets are not supplied with your BT Converse 1400.
However, you can buy headsets (with RJ11 jack plug) by
calling 0870 243 0126 or online at
www.bt.com/shop
Making a headset call
1. Plug the headset (not supplied) into the socket marked
HEADSET on the underside of the base.
2. Press and dial the number. When the headset is in
use, the headset indicator light is illuminated.
3. Press to end the call.
Receiving a headset call
1. When the phone rings and the headset is plugged in,
press to answer.
2. When the call is finished, press to end the call.
Handsfree
Make and receive calls without lifting the handset.
Using the phone
11
Making a handsfree call
1. Press . You will hear the dial tone.
2. Dial the number you want. When your call is answered,
speak as normal (or if you wish to speak to your caller
privately, pick up the handset).
3. Press to end the call.
Transferring the call to the
handset or headset
During a handsfree conversation
you can transfer the call to the
handset just by lifting the handset
or to the headset by pressing .
You may have to adjust the volume.
12
Using the phone
Default volume levels
Earpiece – Level 1
Handsfree – Level 3
Headset – Level 1
Receiving a call handsfree
1. When the phone rings, press and speak.
2. Press to end the call.
Volume
Whether using the handset, headset or handsfree, you
can adjust the volume of your caller’s voice.
1. During a call, press or to adjust the volume.
Redial
You can redial any of the last 10 numbers you have
called on both lines. Each redial number can be up to
30 digits long.
Redial the last number
1. Lift the handset or press or
2. Press .
Redial one of the last 10 numbers
1. Press then scroll or until the number you
want is displayed.
2. Lift the handset or press , or .
The number on screen is dialled.
Save a number from the redial list to the directory
When reviewing the redial list you can store a number to
the directory. Numbers can be no longer than 28 digits
and can include pause, and .
1. Press then scroll or until the number you
want is displayed, then press . (when you store your
very first entry in the directory you will not need to
press ).
2. Display shows
3. Display shows
4. Display shows
and press . The display shows
Save Number
Enter Name
Edit Number
. Press .
: Enter the name and press .
: Edit the number if required
Entry Saved
.
Secrecy
During a call, you can talk to someone nearby without
your caller hearing you.
1. During a call, press . The red secrecy light is
illuminated and your caller cannot hear you although you
will still be able to hear them.
2. Press
light will switch off.
again to return to your caller. The red secrecy
Using the phone 13
Secrecy works in handset, headset
and handsfree modes.
Hold
Line 2
Line 1
Hold
14 Using the phone
The hold feature works in handset,
headset and handsfree modes.
Holding calls
You can put a call on hold on one or both lines at the
same time. Please note that held calls take precedence
over new incoming calls. For example, if a call is held
on line 1 and then line 2 starts to ring, if you lift the
handset, press or , you will be returned to the
held caller, you will not be answering the new ringing
call.
Put a call on hold
1. During a call, press . The Line button will flash and
the display will flash
On Hold
is on hold. The display will also show the duration time
of the call.
2. Press or to return to your caller.
Three-way conference call
You can hold a three-way conference call between
yourself and two external callers. You can only start a
three-way call when either one line is held and one is
active or if both lines are held.
1. Dial the number of the first person you want to talk to.
Once you have spoken to them, press . The line will
flash and the display will show
to indicate that your caller
L1/L2
and
ON HOLD
.
Line 2
Line 1
Line 2
Line 1
Hold
Conference
Hold
C
onference
15Using the phone
2. Seize the idle line and dial the number of the second
person you want to talk to.
3. Once you have spoken to the second person, press
to connect the two lines. You can now all talk to each
other.
If you wish to end the call with one of your callers but
want to continue talking to the other, press the Line
button that you want to stop talking to.
4. To end the call, replace the handset.
Holding a line during a three-way call:
If you press during a three-way call, Lines 1 and 2
will be put on hold. To return to your callers, press .
If you are in handsfree or headset mode when you press
, to return to your callers, press or .
If both lines are held but you wish to return to only one
of the callers, press either or depending on
who you wish to return to. The other line will still be
on hold.
If you press either or during a three-way call,
you will end the call with the caller on that line but you
will still be connected to the other line.
If you wish to conduct the threeway call in handsfree or headset
modes, press either or
once you are all connected.
16 Using the phone
IMPORTANT
If you are not using the power
supply provided, you will need to
fit batteries (pages 5-6) to use the
message waiting feature.
If your BT Converse 1400 is
connected to a switchboard, this
feature only works with compatible
models.
Message Waiting switch
Your Converse 1400 is preset to
work with BT’s 1571 on normal
exchange lines. If your telephone is
connected to a switchboard you
may need to change the switch
setting on the base of the phone.
Try it on setting 1571, then, if it
doesn’t work, try the other
settings.
Typically, position MW1 is for an
ISDX type switch, but if the light
stays on permanently use MW2.
Typically, position MW3 is for an
SX 2000 type switch.
Message waiting
1. If you subscribe to your network’s answering service (e.g.
BT’s 1571) and you have new messages, your
Waiting
To access your messages,
indicator will flash.
either:
2. Lift the handset (or press or ) and dial
.
Or
Press . Display shows
Display shows
BT Answer 1571
BT Service
, press .
, press again.1571 will
be dialled in handsfree mode.
Lift the handset or press to listen to your messages
privately.
Recall
The Recall button is used to access a range of
switchboard services, for example, to transfer calls and
with some BT Calling Features.
Message
Directory
17
Store your 200 most frequently used names and
numbers in the directory for easy dialling. Each name can
be up to 16 characters long and each number up to 28
digits long. The number can include a
Pause, ,
or .
Store a number in the directory
1. Press then .
(When you store your very first entry in the directory you
will not need to press ).
2. Display shows
3. Display shows
4. Display shows
. The display shows
Add New Entry
Enter Name
Enter Number
. Press .
: Enter the name and press .
: Enter the number and press
Entry Saved
.
Dial a number in the directory
1. Press and scroll or to the number you want.
2. Lift the handset or press or .
Or
1. Lift the handset or press or .
2. Press . The first number in the directory is displayed.
Scroll or to the number you want.
3. Press to dial.
You can store a number during a
call or while the phone is in standby.
Entries are automatically stored in
alphabetical order.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom:
once to enter T.
Press
Press
three times to enter O.
Press
once to enter M.
Writing tips
If you make a mistake, press
to delete the last character or digit.
Press to insert a space
Press to enter a pause.
Batteries must be installed in order
to view and add directory entries
when the phone is standby.
If you are using the power supply
then no batteries are needed.
18
Directory
Edit a directory entry
1. To change a directory entry, press .
2. Scroll or to the entry you want and press .
3. Scroll or to display
4. Edit the name and press .
5. Edit the number and press to confirm. Display shows
Entry Saved
Delete a directory entry
1. To delete a directory entry, press .
2. Scroll or to the entry you want to delete and
press .
3. Scroll or to display
4. Display shows
confirm. Display shows
Delete all directory entries
1. Press , then .
2. Scroll or to display
3. Display shows
Display shows
.
Are you sure?
Are you sure?
Entry Deleted
Edit Entry
Delete Entry
Press again to
Entry Deleted
Delete All
. Press again to confirm.
.
and press .
and press .
.
and press .
Menu
Use the menu to adjust your phone’s settings to your
preference.
Ringer volume
There are 4 volume settings for both lines: 1, 2, 3
and Off.
1. Press and scroll or to display
2. Press .
3. Scroll or to the setting you want.
4. Press to confirm. Display shows
5. Press to return to standby.
Ringer tone
There are 3 tones to choose from – Tone 1, T
Tone 3 for each line.
1. Press and scroll or to display
L1
2. The display shows
press .
3. Scroll or to the setting you want.
4. Press to confirm. Display shows
scroll to either
Ringer Volume
Saved
.
Ringer Tone
Line 1
or
Saved
.
one 2 and
Line 2
and
19
MMM = ringer off
mmm = ringer volume 3
.
.
20
Menu
5. Press to return to standby.
Time and date
1. Press and scroll or to display
2. Press .
3. Use the keypad to enter the time using the 24 hour
format HH:MM, e.g. for 9.15am
4. Press to confirm.
5. Enter the date using the format DD:MM:YY
e.g. for 6th November 04
6. Press to confirm. Display shows
7. Press to return to standby.
Contrast
You can adjust the display contrast to suit your preference.
There are 5 levels and your BT Converse 1400 is pre-set
to level 2.
1. Press and scroll or to display
2. Press .
3. Scroll or to the setting you want, level 1-5.
4. Press to confirm. Display shows
5. Press to return to standby.
Set Time & Date
Saved
.
Contrast
Saved
.
.
.
BT Calling Features
BT Caller Display
If you subscribe to a Caller Display service you can see
who is calling you on the display.
If you have stored the number with a name in the
directory, the name will be displayed as well.
To use Caller Display you must
subscribe to the service from your
network provider. A quarterly fee
may be payable.
For more information. Call BT free
on 0800 800 150.
21
Caller information not available
With some incoming calls, the telephone number of the
caller is not available and cannot therefore be displayed.
In this case your BT Converse 1400 provides you with
some explanatory information.
UNAVAILABLE
WITHHELD
RINGBACK
OPERATOR
PAYPHONE
INTERNATIONAL
– The number is unavailable.
– The caller has withheld their number.
– Ringback call.
– The call has been made via the operator.
– The caller is ringing from a payphone.
– International call.
Calls that arrive without a number
will not be stored in the Calls list.
22
Calls
Calls
BT Calling Features
Calls list
Your BT Converse 1400 lets you view details of the last
30 callers. Entries are stored in the order they were
received. When a new call is received, the icon will
flash on the display. If a new number is received when
the list is full, the oldest entry is replaced.
If you have received more than
one call from the number you have
displayed the icon will be
shown next to the icon.
If a received number matches a
directory entry the name will be
stored in the Calls list.
View an entry in the calls list
1. Press . Display shows details of the most recently
received call.
2. Press or to scroll through the list.
Dial an entry in the calls list
1. Press . Display shows details of the most recently
received call.
2. Press or to scroll through the list to the entry
you want to dial.
3. Lift the handset, or press or .
The number is shown on the display and dialled.
Save an entry from the calls list to the directory
Calls
Calls
1. Press . Display shows details of the most recently
received call.
2. Press or to scroll through to the entry you want
to save.
3. Press . Display shows
4. Press . Display shows
Save Number
Enter name:
5. Press to confirm. Display shows
.
Enter the name.
Edit number
.
You can edit the number if you wish. Use to delete
digits.
6. Press to confirm. Display shows
Entry Saved
.
Delete an entry in the calls list
1. Press . Display shows details of the most recently
received call.
2. Press or to scroll through to the entry you want
to delete and press .
3. Scroll or to display
Delete Call
and press .
BT Calling Features 23
24
Calls
BT Calling Features
There is a tenth entry available
so you can store another
name/number entry.
If you press when a BT Calling
Feature is displayed you will be
able to select edit, delete and add
options using and and
to change or delete the existing
entries.
If you want to re-instate the prestored numbers, reset the phone
to its original settings,
see page 27.
Delete all entries in the calls list
1. Press . Display shows details of the most recently
received call.
2. Press and scroll or to display
Delete All
and
press .
3. Display shows
Are you sure?
confirm. Display shows
Press again to
Calls List Deleted
.
Calling Features
Your BT Converse 1400 gives you easy access to a range
of BT Calling Features. Nine codes have been pre-stored
for the following services.
1. Lift the handset or press or .
2. Press . Display shows
BT Service
. Press .
3. Scroll or to the option you want.
4. Press to dial.
BT Calling Features 25
Menu options Number dialled
BT Answer 1571
Residential Directory Enquiries
Business Directory Enquiries
Call Diversion On
Call Diversion Off
Call Diversion Check
Call Waiting On
Call Waiting Off
Call Waiting Check
BT Answer 1571
This calls BT’s answering service to access any voicemail
messages you may have. Details on using the service are
provided when you subscribe.
118500/118707
Calls BT’s residential or business directory enquiry service.
Compatibility and availability of
services
If you are connected to a
switchboard, these network features
will not be available. However, if the
switchboard provides similar features
you can store the appropriate
codes in place of the pre-set ones.
If you are not connected to the
BT network, some of these services
may not be available. Please contact
your Network Provider.
26
BT Calling Features
Call Diversion services may allow
other divert options. Check with
your Network provider for details
Call Divert
You can divert all incoming calls to another number of
your choice
Switch Call Diversion on
1. Press . Display shows
2. Scroll to
Call Diversion On
BT Service
. Press .
and press to dial
the displayed code.
3. Enter the number you want calls diverted to then press
and listen for confirmation of your instructions.
4. Press .
Switch Call Diversion off
1. Press . Display shows
2. Scroll to
Call Diversion Off
BT Service
and press .
. Press .
Wait for the number to be dialled and listen for
confirmation.
3. Press .
For further information, see the BT Calling Features User
Guide supplied when you subscribe to the services of
your choice.
Reset
If you change the pre-stored BT Calling Features
numbers, you can reinstate the original numbers at any
time by re-setting your phone to its original settings.
These are:
Ringer tone – Line 1 Tone 1
Ringer tone – Line 2 Tone 2
Ringer volume Level 3
Earpiece volume Level 1
Handsfree volume Level 3
Headset volume Level 1
Time 12:01pm
Date 01/01/04
Contrast Level 3
Reset your phone
1. Press . The display will show
Reset
and then return to idle.
Memory
27BT Calling Features
This will clear all numbers stored in
the memory and reset the time
and date back to the default.
28
Help
No dial tone
■ Is the line cord plugged into the phone socket?
Nothing happens when you dial
■ Check the dialling mode switch is set to the correct position. Page 7.
Phone does not ring
■ Is the ringer volume set to Off? Page 19.
You may have too many phones, fax machines and/or answering machines plugged in
which might be overloading the sockets. See Technical Information,
Either the Line 1 or Line 2 light flashes constantly
■ The telephone cord for that line is unplugged.
page 32.
General information
Safety information
■ Do not open the handset or base. This could expose you to high voltages or other risks.
■ Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
■ Clean the phone with a damp (not wet) cloth, or an anti-static wipe. Never use household
polish as this may damage the product. Never use a dry cloth as this may cause a static
shock.
Environmental
■ Do not expose to direct sunlight.
■ We recommend that you do not place the products on antique/veneered wood to avoid
damage.
■ Do not stand your product on carpets or other surfaces which generate fibres, or place it
in locations preventing the free flow of air over its surface.
■ Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
■ Do not expose your product to fire, explosive or other hazardous conditions.
29
30
General information
Product disposal instructions
The symbol shown here and on the product means that the product is
classed as Electrical or Electronic Equipment and should not be disposed
with other household or commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has
been put in place to recycle products using best available recovery and recycling
techniques to minimise the impact on the environment, treat any hazardous substances
and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them
and the product as per your local authority’s recycling processes. For more information
please contact your local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the
purchase contract and ensure that this product is not mixed with other commercial waste
for disposal.
General information 31
Guarantee
Your BT Converse 1400 is guaranteed for a period of 12 months from the date of
purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s
or its agent’s discretion the option to replace the BT Converse 1400 or any component
thereof, (other than batteries), which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
■ The guarantee shall only apply to defects that occur within the 12 month
guarantee period.
■ Proof of purchase is required.
■ The equipment is returned to BT or its agent as instructed.
■ This guarantee does not cover any faults or defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or
repair other than through approved agents.
■ This guarantee does not affect your statutory rights
Within the 12 month guarantee period:
In the unlikely event of a defect occurring, please return the product with the receipt, to
the place of purchase.
32
General information
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT’s approved repair agent, Helpdesk Solutions on 08702 405029 or a local
qualified repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please include all parts,
including the line cords. (Please note, we cannot take responsibility for goods damaged in
transit). Please obtain and keep proof of posting from the Post Office or carrier.
Accessories and replacement items
For a full range of accessories and replacement items for BT products, please call
0870 243 0126, or visit www.bt.com/shop
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used
to calculate the number of items which may be connected to any other telephone line.
Your BT Converse 1400 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4
is exceeded, the telephone may not ring.
General information
Switchboard compatibility
This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards. If in doubt please consult your service provider.
R&TTE Directive
Hereby, TMX, declares that this BT Converse 1400 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformance for the BT Converse 1400 is available from TMX,
The East Barn, Barrowmore Hall Farm, Heath Lane, Great Barrow, Chester, CH3 7LF.
For your records
Date of purchase:
Place of purchase:
Serial number:
33
For guarantee purposes proof of
purchase is required so please
keep your receipt.
34
Wall mounting your phone
IMPORTANT
Before you wall mount, please
check that:
• the wall can support the weight
of the phone
• you are not drilling into any
hidden wiring
• the telephone line cord will reach
the telephone socket
BT are not responsible for any
damage/injury caused while
attempting to wall mount
your phone.
Using the handset park when the
phone is wall-mounted
If you need to leave the phone
whilst on a call, hang the handset
on the handset park at the top
left-hand side of the base.
1. Unclip stand from the base of the phone and remove it.
Route the cables as appropiate.
2. Drill two holes in the wall 75-80mm vertically apart using
an 8mm drill bit.
3. Insert the wall plugs if necessary then insert the screws
leaving about 5mm protruding from the wall on which to
hang the phone.
4. Rotate the handset hook 180º so that it sticks upwards.
This holds the handset in place when wall-mounted.
5. Slot the holes on the back of the base over the screw
heads and gently pull the phone down to make sure it is
securely in place.
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2005.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Converse 1400 (12/05) 4
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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