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75
User Manual
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BT 75 User Manual

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Page 1
Response 75 – Issue 2 – Edition 1 – 7/10/03
User Guide
BT RESPONSE 75
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Page 2
Page 3
Answer
on/off
Stop
Pause
Play
Volume
Skip
Skip
Messages
Battery
Low
Delete
VIP
BT Response 75
OGM
Ans. Mode
Time
1471
M
e
m
o
Page 4
2
Key features
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
36 minutes recording capacity
Offers the benefits of digital recording.
Voice prompts
Helps you to follow instructions more easily.
VIP feature
Sets your answering machine to answer calls silently but allows designated callers to alert you with a beep tone.
Call return 1471
After each incoming message the machine will dial 1471 and record the announcement that gives you the telephone number of your caller whether they leave a message or not.
Audible Message Alert
Audible message alert beeps to let you know when you have new messages. This can be switched on and off.
Remote access
You can ring your BT Response 75 from another phone and switch it on or operate it to play back your messages.
Time saver
You can set your BT Response 75 so that it will answer after 2 rings if messages have been left. If there are no new messages it will answer after 6 rings. During remote access this allows you to hang up before your BT Response 75 answers, therefore avoiding the cost of a call.
Message counter
Allows you to see if the machine is on or off, how many messages have been left, or when the memory is full.
Time & day stamp
Announces the time and day each message was received.
Answer delay
Allows you to set the number of rings before calls are answered.
8 step electronic volume control
Lets you set the loudspeaker volume for message playback, outgoing message and voice prompts.
Note
On the underside of the unit you will find a quick reference guide which you can swing out, giving you instructions on some of the products most useful features.
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3
In this guide
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
At a glance 1
Key features 2
Introduction 4
Setting up 5
Safety instructions 8
Using your BT Response 75 9
Answering machine controls 9 Outgoing message 11 Receiving messages 13 Audible message alert 14 Call screening 15 VIP feature 15 1471 feature 16
Remote access 18
Your security code 18 Menu for remote access 19
Help 21
Guide to the display 23
General information 24
Guarantee 24 Technical information 25 Switchboard compatibility 25
Wall mounting template 27
Index 29
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
4
For your records
For guarantee purposes, proof of purchase is required, so please keep your receipt.
Keep a reference of your Remote access Security Code here:
See ‘Remote Access’, page 18.
Date of purchase:
Place of purchase:
Serial number (on the underside of the unit):
Purchase price:
Introduction
Your BT Response 75 has been designed for ease of use and made to the high standards set by BT
You can expect your BT Response 75 to give you many years of trouble-free service.
Please read the instructions carefully before use and keep this User Guide for future reference.
Unpacking your BT Response 75
If anything is missing, please contact your place of purchase immediately.
●
BT Response 75 digital answering machine with telephone line cable attached.
●
Plug mounted, 13 amp mains adaptor.
●
Screws and wall plugs for wall mounting.
VIP
A n
s .
M
M
G
o
O
d e
Time
1471
BT Response 75
Skip
Skip
Stop
Pause
Messages
Answer
Play
on/off
Battery Low
Delete
o
m
e
M
Volume
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The display will flash for 38 seconds. It will then show the normal ‘no messages’ display. The display will flash slowly until any button is pressed.
3 Plug the adaptor into
a mains power socket
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
5
Setting up
Follow these steps to set up your BT Response 75 ready for use
Plan the location of your BT Response 75
Situate your BT Response 75 close enough to the phone and mains power sockets so that the cables will reach.
To prevent the mains cable being pulled out accidentally, place the cable behind the clip on the back of the unit.
If you do not have a modern phone socket, call Freephone 0800 800 150 and ask for a BT engineer to come and fit the correct socket.
This is a chargeable service.
1 Check your telephone
wall socket
2 Plug the mains power
cord into the back of the machine
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
6
Before inserting the back-up battery you must ensure that your unit is connected to the mains power.
The back-up battery (9V alkaline not supplied) ensures that all settings and messages are saved for up to six hours in the event of a power cut.
If the back-up battery runs out, or no battery is fitted, then in the event of a power failure your BT Response 75 will revert to its original settings and messages will be lost.
If the battery is low the “Battery Low” light will come on.
Insert a 9V alkaline battery into the battery compartment.
You will now be able to use your telephone as normal.
Your BT Response 75 is now ready to use.
4 Insert the back-up battery
6 You can now plug your
telephone line cord into your BT Response 75
Please note
Your BT Response 75 Plus battery low light, located beside the display, indicates back-up battery strength.
The LED will light up when the battery is low. It also remains lit when no back-up battery is inser ted.
5 Plug your BT Response 75
into the telephone socket
BATTERY
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Use the template on page 27 to drill holes in the wall. Leave a small gap between the screw heads and the wall.
Place your BT Response 75 over the screw heads and slide down.
7 Wall mounting your
BT Response 75
72 mm
WALL
WALL PLUG
SCREW
72 mm
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
8
Safety instructions
• Simply clean your BT Response 75 with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the product. Never use a dry cloth as this may cause static shock.
• Only use the power supply included
with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine. The item number for the power supply unit is
872300.
• Do not open the BT Response 75.
This could expose you to high voltages or other risks.
• This product should not be used
near emergency/intensive care medical equipment and should not be used by people with pacemakers.
• Never dispose of batteries in a fire.
There is a serious risk of explosion and/or the release of highly toxic chemicals.
• Do not expose to direct sunlight.
• The product may heat up. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
• Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces.
• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.
• Do not expose your product to fire, explosive or other hazardous conditions.
• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm as damage is not covered by the guarantee.
General Environmental
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
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Using your BT Response 75
You can switch your answering machine on and off or set it to Answer Only mode so callers are unable to leave messages.
Press buttons in the order shown
To switch the answering machine on or off:
Press the Answer on/off button. You will hear “Answer on” or “Answer off”.
When off, the display shows a single dash.
When on, the display shows the number of messages received e.g 5.
Press the Answer on/off button again to switch between on and off.
To set the answering machine to Answer Only mode:
Press the Ans. Mode button.
You will hear “Answer Only on” and the display will show . Callers will not be able to leave a message.
If you press the Ans. Mode button again you will hear “Answer only off ”. Your BT Response 75 will return to Answer On mode and display the number of messages received.
Answering machine controls
The message playback volume can be set to a level suitable for you.
The original volume setting is 3 (mid-level).
To increase the volume.
To decrease the volume.
As you press, a beep sounds at the level you are selecting. When the volume is at its highest or lowest level you will hear 2 beeps.
To adjust the loudspeaker volume
Answer
on/off
Answer
on/off
Volume
+
– Volume
Ans. mode
Ans. mode
To set the answering machine Mode-Answer on/off or Answer Only
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
10
Press and hold down the Time button, your BT Response 75 announces the current hour setting.
Whilst holding down the Time button, press the Skip
or Skip buttons to select the correct hour.
Press and hold the Skip
or
Skip buttons to move rapidly
through the hour settings.
When the hour setting you require is announced, release the Time button.
Press and hold down the Time button, your BT Response 75 announces the current minute setting.
Whilst holding down the Time button, press the Skip
or Skip buttons to select the correct minutes.
Press and hold the Skip
or
Skip buttons to move rapidly
through the minute settings.
When the minute setting you require is announced, release the Time button.
Your BT Response 75 will announce the full day and time.
Time
Skip
Skip
Time
Time
Skip
Skip
Skip
Skip
Skip
Skip
Please note
The time on your BT Response 75 is announced using the 12-hour clock. Be sure to hold down the
or buttons long enough for your machine to say whether it is am or pm.
Skip
Skip
Your BT Response 75 will store the day and time an incoming message or memo was recorded. The BT Response 75 uses the 12 hour clock.
To check the time:
Press and release the Time button, your BT Response 75 will announce the day and time in hours and minutes.
To set the time:
Press and hold down the Time button, your BT Response 75 announces the current day setting.
Whilst holding down the TIME button, press the Skip
or Skip buttons to select the correct day.
When the day setting you require is announced, release the Time button.
To set the time and day
Please note
If you alter the volume during playback of a message, the beep does not sound but the volume will change accordingly. If the volume is below mid-volume, it will automatically return to the mid-volume setting when any buttons are pressed (for example, if a message is played back). The volume is unaffected during remote access or call screening.
Time
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
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The outgoing message is the message a caller hears when your BT Response 75 answers a call.
Your BT Response 75 comes with 2 pre-recorded outgoing messages. When set to Answer On your BT Response 75 will announce, “Hello, your call cannot
be taken at the moment, so please leave your message after the tone”.
When set to Answer Only your BT Response 75 will announce, “Hello, your
call cannot be taken at the moment and you cannot leave a message, so please call later” and they will not be able to leave a
message.
You can use these outgoing messages or you may prefer to record your own.
Outgoing message
Select the answer mode in which you want to record your own outgoing message:
Answer on/off
or
Answer Only.
Your 2 outgoing messages will be stored separately and the outgoing message played will depend on the mode you have selected.
You can record an outgoing message of up to 2 minutes long.
Press and hold the OGM button. Your BT Response 75 will beep and the display will show r.
Keep holding down the OGM button and record your message clearly about 15-30 cms from the microphone.
When you have finished recording, release the OGM button. You will hear a long beep and your message will be played back to you. You will then hear a long beep and your BT Response 75 will return to the answer mode selected.
To re-record your OGM repeat this procedure.
To record your own outgoing message
OGM
Please note
When set to Answer only, pressing the Answer on/off button will not
function.
Please note
Your outgoing message may sound something like this: ‘Hello, I’m sorry I can’t take your call at present. If you would like to leave a message, please speak after the tone.’
Answer
on/off
Ans. mode
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Call counter
The counter will display the number of messages that have been recorded in the memory.
If you have received 10 or more messages the display will flash 9 to indicate this. Please see page 23 for a guide to the display.
To set the answer delay
Please note
The Time Saver setting can avoid you the cost of a call when accessing your machine remotely from an external telephone.
Your BT Response 75 is set to answer calls after 4 rings
You can change the number of rings before your BT Response 75 will answer a call. You have a choice of between 2-9 rings and Time Saver.
When set to Time Saver your BT Response 75 will answer after 6 rings if no new messages have been recorded, or 2 rings if new messages have been recorded (for more information on remote access, see page 18).
Press and hold the Skip
button.
To delete your outgoing message
You can delete either of your outgoing messages and return to one of the pre-recorded outgoing messages.
Ensure that you select the correct outgoing message that you want to delete. For example, if you want to delete the Answer Only outgoing message make sure your BT Response 75 is set to Answer Only first.
Press the OGM button.
During playback of your outgoing message press the Delete button.
Your OGM will stop playing, you will hear a short beep and your BT Response 75 will return back to the pre­recorded outgoing message
OGM
Delete
Select the Answer mode in which you want to check your OGM:
Answer on/off
or
Answer Only.
Press the OGM button.
Your outgoing message will be played back to you.
To check your outgoing message
OGM
Answer
on/off
Ans. mode
Skip
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Your BT Response 75 announces the current ring delay and the message counter displays the selected answer delay setting.
Keep holding the Skip
button. Your BT Response 75 announces and displays the answer delay options.
When you hear your desired setting, release the Skip
button. After 2 seconds your BT Response 75 will announce the new answer delay setting and then return to ‘Answer On’ mode. The setting will be shown on the display.
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Receiving messages
To receive incoming messages
After following the set-up procedure your BT Response 75 is ready to receive messages.
To check the answer delay setting
Press the Skipbutton.
You BT Response 75 will announce the current ring delay setting and show the setting on the display.
Skip
Your BT Response 75 will automatically record an incoming message when it is connected to your phone socket and is set to ‘Answer On’.
When your BT Response 75 has received new messages (or memos) it will beep (see
‘Audible Message Alert to switch off’) and the display will show
the number of messages received. If you have more than 9 messages, the display will flash 9.
If the memory is full then it will announce, “Memory full, thank you for calling” and disconnect the line.
Your BT Response 75 can record up to 30 messages and memos, within a total recording time of 36 minutes. If the memory capacity is full, the display will flash F and your answering machine will not record further messages.
Please note
Two minutes is the maximum time allowed for each incoming message. If the maximum message length is reached, your BT Response 75 will announce, “Thank you for calling” and disconnect the line.
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To record a memo
Play
memo
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
14
You can use your BT Response 75 to record a memo which can be played back by another user.
A memo can be of any length, up to the maximum recording time available (36 minutes).
Press and hold the Play/memo button.
Your BT Response 75 will beep and the display flashes ‘r
’
.
Keep holding the Play/memo button and record your memo clearly, about 15-30 cms from the microphone.
To end the recording release the Play/memo button.
Your BT Response 75 stores memos and treats them in the same way as incoming messages.
Please note
To play back, delete or skip forward or backward through memos, follow the instructions for playing back messages (see below).
Press the Play/memo button. Your BT Response 75 will announce “You have X
messages”.
Messages and memos are announced and played back in the order they were received.
During message playback the message indicator shows the number of the message being played. 9 flashes if the message is number 10 or more.
Press the Skip
button to skip forward to the beginning of the next message.
Press the
Skip button once to return to the star t of the current message or twice to go back to the previous message.
Press the Pause button to pause playback. The display will flash P. Press it again to resume playback.
When all your messages have been played, your BT Response 75 announces “End of messages” and the message indicator counts down from 8 to 0.
Play
memo
Skip
Skip
Pause
To playback messages and memos
Audible message alert
Press and hold Skip to toggle between on and off.
You can stop your BT Response 75 from beeping to indicate new memos and messages have been left.
Press and hold Skip button. Your BT Response 75 announces “Message Alert off”.
To switch message alert on press and hold the Skip button again. Your BT Response 75 announces “Message Alert On”.
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
15
To delete all messages
Wait until playback of all messages has finished and the message counter begins to count down from 8 to 0.
During this time, press the Delete button. Your BT Response 75 announces “All messages deleted”.
By pressing the Stop button during the 8 second countdown your messages will be saved.
Delete
You can let your BT Response 75 answer an incoming call and hear the caller’s voice through the loudspeaker so you can decide whether or not to take the call in person.
Make sure that the volume is set to an audible level and that the VIP feature is off.
Allow the incoming call to be answered by your BT Response 75 as normal. You will hear the caller begin to leave a message.
If you want to talk to the caller in person, pick up your handset and speak. Your BT Response 75 will automatically stop recording and reset to answer new calls.
Call screening
To switch VIP on and off
VIP is pre-set to OFF.
Press and hold the VIP button, while still holding the VIP button, press the Answer on/off button. VIP will switch on.
Repeat the procedure to switch VIP off.
Your BT Response 75 has a VIP feature which sets your answering machine to answer calls silently (do not disturb) but allows designated VIP callers to alert you with a beep tone that they are trying to contact you. The VIP feature will only operate when the answering machine is set to ‘Answer On mode’.
VIP feature
VIP
Answer
on/off
To delete individual messages
During message playback press the Delete button.
Your BT Response 75 announces “Message deleted”.
By pressing the Stop button during the 8 second countdown at the end of all message play, the messages selected for deletion will be saved.
Delete
Stop
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
16
To switch the feature on/off
Press the 1471 button.
Your BT Response 75 will announce “1471 on/of f” as appropriate.
The 1471 feature is pre-set to on. After each incoming message your BT Response 75 is set to dial the free 1471 service and record the announcement that gives you the telephone number of your caller whether they leave a message or not. On playing back messages you will be given the caller’s number and time of the call.
The display will show ‘d’ when dialling the 1471 service. The 1471 feature can be switched off.
1471 feature
1471
To change the VIP code
Press and hold the VIP button.
Keep holding VIP and press the
Skip
button to move forward
through numbers, or press
Skip to move backward.
The VIP code numbers range from 00 to 59.
When you reach your desired code number, release the VIP button. Your BT Response 75 will announce the new VIP code.
To stop the VIP alert beeps
KEYPAD
Press the #button. Your BT Response 75 will announce
“Please leave your message after the tone”. Your caller can then
leave you a message.
To allow VIP callers to alert you
Give your VIP callers the VIP code. Your pre-set code is 40.
KEYPAD
Tell them to key in the code when they hear your outgoing message. VIP alert lasts for 30 seconds.
If callers wish to cancel the
KEYPAD
alert, they press the #button on their phone. The unit will give a long beep at the end of the OGM, the caller can then leave a message after the beep.
VIP
Skip
Skip
To check the VIP code and setting
Press and release the VIP button. Your BT Response 75 will announce the 2 digit VIP code and tell you if the VIP setting is on or off.
VIP
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
17
To cancel any procedure
Pressing the Stop button will cancel any procedure currently in progress.
After pressing the Stop button your BT Response 75 will return to ‘Answer On’ mode.
Stop
Please note
The free 1471 service announces the day and time that the call was left. Your BT Response 75 will automatically record this announcement immediately after receiving a call. Consequently the day of the call will be recorded as ‘today’. Therefore it is recommended that you check your messages on a daily basis. The free 1471 announcement also asks if you wish to return the call. In fact you are not able to do this.
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Remote access
You can switch on and operate your answering machine from another TouchTone phone to play back your messages and memos
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
To keep your messages private, your BT Response 75 requires you to enter a 2-digit security code before you can play back your messages.
For your security code, look at the swing out label on the underside of the machine. (You cannot change the security code).
Your security code
To operate your BT Response 75 remotely
Dial your BT Response 75 phone number.
When you hear your outgoing
KEYPAD
message, press the ✱button. You will hear 2 beeps.
The message counter on your BT Response 75 will flash ‘A ’.
KEYPAD
Key in the first digit of your security code (within 8 seconds). You will hear a beep.
KEYPAD
Key in the second digit of your security code. You will hear a beep.
If you enter the incorrect code, your BT Response 75 will announce “Security code error.
Please enter again”. If you enter the wrong code again, your BT Response 75 will announce “Security code error. Thank you for calling” and then end the call.
Once you have entered the correct security code, you can operate your BT Response 75 remotely.
If you have no messages, your BT Response 75 will announce “You have no messages” and wait for 8 seconds for you to enter another remote instruction.
If you have new messages, your BT Response 75 will announce “You have ‘x’ message(s)”, and then play them back to you. See ‘Menu for remote access’, page 19 for more remote functions.
To turn your BT Response 75 on
This is useful if you forgot to turn on your answering machine before going out.
Ring your BT Response 75. It will answer the call after 20 rings. When you hang-up, the answering machine will be switched on and will answer calls.
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
19
You can now playback, and access various other remote functions using the phones keypad, as follows:
Menu for remote access
To repeat current message
During message playback:
KEYPAD
Press the 4 button.
To delete the current message
During message playback:
KEYPAD
Press the 5 button.
Your BT Response 75 will announce “Message deleted”.
To delete all messages
When you hear “End of messages”, within 8 seconds,
KEYPAD
press 5 on your keypad.
Your BT Response 75 will announce “All messages deleted”.
To stop/cancel a command
During message playback:
KEYPAD
Press the 0 button. Your BT Response 75 will give 2 beeps.
To replay all messages
When you hear “End of messages”, within 8 seconds,
KEYPAD
press 2 on your keypad.
To skip backwards to the previous message
During message playback:
KEYPAD
Press the 4 button twice to skip back to the previous message, or three times to move back 2 messages, etc.
To skip forwards to the next message
During message playback:
KEYPAD
Press the 6 button.
You can move forward two messages by pressing the 6 button twice, move forward 3 messages by pressing it 3 times, and so on.
Please note
If the memory is full, you will have to delete some messages before your BT Response 75 will switch to ‘answer on’ mode.
After you hear the ‘memory full’ announcement, you have 8 seconds to enter your security code. You can then delete messages, see ‘To delete messages’, page 19.
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
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To switch your answering machine on/off
When you hear “End of messages” or “You have no messages”, within 8 seconds,
KEYPAD
press 8 on your keypad.
Your BT Response 75 answering machine will switch off and announce “Answer off”.
KEYPAD
Press the 8 button again within 8 seconds, to switch back on again. Your BT Response 75 will announce “Answer On”.
To switch between Answer Record and Answer Only mode
When you hear “End of messages”. Within 8 seconds,
KEYPAD
press 3 your BT Response 75 will announce “Answer Only on” or “Answer Only off”.
KEYPAD
Press 3 again to change the setting.
To check your outgoing message
When you hear “End of messages” or “You have no messages”, within 8 seconds,
KEYPAD
press 9 on the keypad.
Your BT Response 75 will play back your message.
To change your outgoing message
When you hear “End of messages” or “You have no messages”, within 8 seconds,
KEYPAD
press 7 twice.
Your BT Response 75 will beep to let you know it is starting to record.
When you have finished recording your new outgoing message, press and hold the
KEYPAD
0 button for 1 second.
Your BT Response 75 will beep and play back your message.
To retrieve the default
KEYPAD
announcement, press 5 during playback of your message.
To pause a message
During message playback:
KEYPAD
Press the 2 button. You will hear a beep every 10 seconds.
KEYPAD
Press 2 again to resume playback.
If you pause for longer than 60 seconds, the line will be disconnected.
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21
Help
If you have any problems using your BT Response 75, this section gives you the most common solutions
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Call counter does not light up
Check that your BT Response 75 is correctly connected to the mains and that the power cable is inserted correctly into the back of your BT Response 75.
If you have inserted the back-up battery before connecting to the mains power you will need to reset your BT Response 75.
No dialling tone
Check your line cord is correctly connected to the socket and your BT Response 75.
BT Response 75 display is flashing continuously
This indicates an error. Press any button on your answering machine. Flashing should stop and the answering machine should reset to its settings on first ‘power up’. Unplug the line cord and power cord. Wait 5 minutes and then replug.
Press the Answer on/off button on your answering machine. Flashing should stop and BT Response 75 should reset to settings on first ‘power up’.
BT Response 75’s battery low ndicator is on
The back-up battery is either low in power, missing or incorrectly installed. Open the battery compartment. If battery is correctly in place, try replacing it with a new 9V alkaline battery. When operating at normal power the battery light remains off.
Incoming message does not record
Make sure your BT Response 75 is set to answer-on mode and that the memory is not full. When the memory is full, the display will flash F.
You cannot hear messages or incoming calls
Your BT Response 75’s volume may be set too low. Adjust the volume by pressing +on the volume control.
You experience a power cut
If a working battery is installed inside your BT Response 75, its settings and messages should be saved until power resumes. It will not be able to record any new messages, however.
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22
You cannot access remotely
Make sure that the telephone you are using to access your BT Response 75 has a TouchToneTMkeypad.
When entering your code, make sure you allow enough time, at least 2 seconds, between digits for your BT Response 75 to recognise each one.
VIP function does not respond
Make sure that VIP is switched on. See ‘To switch VIP on or off ’, page 15.
To reset
If you encounter a problem and your BT Response 75 will not respond to any button presses, remove the battery then turn off the power for 10 seconds. Turning the power back on will reset your BT Response 75 to ‘Answer-On’ mode.
Ensure that your BT Response 75 is connected to the mains power before you insert the back-up battery.
All messages will be lost when resetting your BT Response 75.
Buzzing noise on answer machine
Your answering machine is too close to a radio, TV, computer, cordless or mobile telephone, causing interference. Move it another metre away.
Clicking from answer machine
In some instances, when the 1471 feature is switched on, you may hear a series of quiet clicks. This is normal operation.
No OGM
You may have accidentally pressed the OGM button for too long when checking your outgoing message, and recorded a short silent outgoing message. Re-record your outgoing message, which will allow you to delete it if you wish, or re-instate the pre­recorded outgoing message.
BT accessories and replacement items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
BT Response 75 Message counter display shows
Power off
Power up or reset (about 8 seconds)
––
––––(flashing)
Power on – answer-off mode ––
Answer-on mode –no messages – (flashing slowly), then 1 to 9 after reset (according to number of messages
recorded following reset) until a button is pressed.
Answer-on mode, 0-9 messages – normal use 0 to 9
Answer-on mode, more than 9 messages 9 (flashing)
Answer only outgoing message
Message paused P (flashing)
Audible message Alert ON
Audible message Alert OFF
Message recording (memo, outgoing message or incoming message) r (flashing)
Remote access in progress A (flashing)
Memory full F (flashing rapidly)
Setting or reading Answer delay t or 2 to 9
1471 function in progress d (flashing)
Error E (flashing rapidly)
Guide to the display
–
–
–
–
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General information
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Your BT Response 75 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Response 75, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
• This guarantee does not affect your statutory rights.
Pack the unit securely, preferably in the original packaging. All parts must be returned including the mains power adaptor. We cannot take responsibility for goods damaged in transit.
Guarantee
If you have to return your BT Response 75
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 21.
In the unlikely event of a defect occurring, please return the product, with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on
01672 564444 or a local qualified
repairer.
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Please note
1471 feature will not work on a
switchboard.
The BT Response 75 is intended to be connected to analogue networks and private switching systems in the United Kingdom.
It may also be connected to switching systems that use tone (MF) or pulse (LD) signalling, with earth or timed break recall. If in doubt, your switch supplier or maintainer should be able to offer help. Advice on connection to BT switching systems can be obtained by dialling BT Freefone 0800 800 152.
If you do not have a compatible switchboard, it cannot be guaranteed that your BT Response 75 will operate correctly under all possible conditions of connection.
Generally your BT Response 75 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. It cannot be used to answer calls on PBXs configured for dial 8 night service unless a suitable adaptor is purchased (not available from BT).
Connection information
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
25
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and time break recall. If in doubt please consult your service provider.
Switchboard compatibility
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Response 75 Plus has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
Only use approved power supply, item code 872300.
This equipment complies with the essential requirements of the Radio Equipment and Telecommunications Terminal Equipment Directive, 1999/5/E.
Technical information
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
If the battery warning light was not lit before the power was lost, all information should be retained for at least one hour (up to 6 hours for a fresh alkaline battery).
If the light was on, data may be lost even if a back-up battery was installed.
If no battery was installed, all information will be lost and the BT Response 75 will power up as new when power is restored.
If the power fails
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
27
72mm
Wall mounting template
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
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Index
BT Response 75 – Issue 2 – Edition 1 – 7/10/03
1471 feature 16
Answer delay 12
Answering machine
answer only 9 loudspeaker volume 9 on/off 9 outgoing message 11 playback 14 receiving messages 13
Audible message alert 14
Battery 6 Call screening 15
Call counter 12
Delete
all messages 15 individual messages 14 outgoing message 12
Display guide 23
Guarantee 24 Help 21 Mains power cord 5
Messages
memos 14 outgoing 11 playback 14
Number of rings 12
On/Off
1471 16
answering machine 9 VIP 15
Outgoing messages 11
check your outgoing message 12 delete your outgoing message 12 record your outgoing message 11
Playback 14
Receiving messages 13
R
ecord
memo 14 outgoing message 11
Remote access 18
menu 19 operate answering machine 18
security code 18 Returning your BT Response 75 24 Ringer Equivalence Number 25
Safety instructions 8
Security code 18 Setting up 5 Switchboard compatibility 25
Technical information 25
Telephone line socket 5 Time and day setting 10
VIP feature 15
Volume loudspeaker 9
Wall mounting 7
Wall mounting template 27
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BT Response 75 – Issue 2 – Edition 1 – 7/10/03
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
© British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by: The Art & Design Par tnership Limited. Printed in China. BT Response 75. Issue 2 (10/03) 1
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