Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
User Guide
BT VERVE 500
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Welcome…
to your BT Verve 500 Digital Cordless Telephone Answering Machine
•Slim, elegantly designed digital cordless telephone.
•Integrated answering machine with 28 minutes digital recording time.
•1.5" 4K Colour display with helpful icons.
•255 Name and number phonebook to store all your contact numbers for easy dialling.
•Copy contacts from your mobile phone SIM card to the BT Verve 500 phonebook.
•SMS – to send and receive text messages*.
•Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls log*.
•20 Last number redial.
•Handsfree feature for greater flexibility when calling.
•Register up to 5 handsets to the base without the need for additional wiring.
*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee may be payable.
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
This User Guide provides you with all the information you need to get the most from your phone.
You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions in ‘Getting Started’, on the next few pages.
Need help?
If you have any problems setting up or using your BT Verve 500 please contact the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com.
Alternatively, you may find the answer in ‘Help’ at the back of this guide.
IMPORTANT
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Got everything?
•BT Verve 500 handset
•BT Verve 500 base
•1 x MT-Li-ion 3.7V 600mAH rechargeable battery pack
•Mains power adaptor (item code 032214)
•Telephone line cord
If you have purchased a BT Verve 500 multiple pack you will also have the following items for each handset:
•BT Verve 500 handset
•BT Verve 500 charger
•1 x MT-Li-ion 3.7V 600mAH rechargeable battery pack
•Mains power adaptor for charger (item code 032216)
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
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In this guide |
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Getting started |
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Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . |
.18 |
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Location . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.7 |
Call a number from the redial list . . . . . . . . |
18 |
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Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7 |
Copy a number from the redial list |
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Set the time and date . . . . . . . . . . . . . . . . . |
8 |
to the phonebook . . . . . . . . . . . . . . . . . . . . |
19 |
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Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . |
19 |
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Getting to know your phone |
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Paging handsets . . . . . . . . . . . . . . . . . . . . . . |
20 |
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Handset buttons . . . . . . . . . . . . . . . . . . . . . . |
10 |
255 Name and number phonebook . . . . . . |
20 |
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Handset display icons . . . . . . . . . . . . . . . . . |
11 |
Store a name and number . . . . . . . . . . . . . . |
21 |
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Standby display . . . . . . . . . . . . . . . . . . . . . . |
12 |
Dial a number . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
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Answering machine and base buttons . . . . |
12 |
Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . . |
22 |
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Character map . . . . . . . . . . . . . . . . . . . . . . . |
13 |
Delete an entry or all entries . . . . . . . . . . . . |
22 |
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Navigating the menus . . . . . . . . . . . . . . . . . |
13 |
Copy an entry to another handset . . . . . . . |
23 |
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Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . |
14 |
Save a phonebook number to a |
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quick dial key . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
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Using the phone |
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Dial a quickdial number . . . . . . . . . . . . . . . . |
24 |
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Switch the handset power on/off . . . . . . . . |
15 |
Copy SIM card contacts to the |
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Make an external call . . . . . . . . . . . . . . . . . . |
15 |
phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
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Preparatory dialling . . . . . . . . . . . . . . . . . . . |
15 |
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End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . |
15 |
Display settings |
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Receive a call . . . . . . . . . . . . . . . . . . . . . . . . |
16 |
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
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Earpiece/receiver volume . . . . . . . . . . . . . . |
16 |
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
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Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . . |
17 |
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Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . |
17 |
Alarm and time settings |
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Make a call in handsfree . . . . . . . . . . . . . . . |
17 |
Set the time and date . . . . . . . . . . . . . . . . . |
27 |
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Answer a call in handsfree . . . . . . . . . . . . . . |
18 |
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
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Switch to handsfree during a call . . . . . . . . |
18 |
Silence the alarm . . . . . . . . . . . . . . . . . . . . . |
28 |
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
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In this guide |
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Sound settings |
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Incoming message record time . . . . . |
. . . . .44 |
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Handset earpiece/speaker volume . . . . . . |
.29 |
Time stamp on/off . . . . . . . . . . . . . . . |
. . . . .45 |
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External call ringer melody and volume . . . |
29 |
Monitoring/call screening . . . . . . . . . |
. . . . .45 |
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Internal call ringer melody and volume . . . |
30 |
Recording quality . . . . . . . . . . . . . . . . |
. . . . .46 |
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Base ringer melody and volume . . . . . . . . . |
31 |
Outgoing messages . . . . . . . . . . . . . . |
. . . . .47 |
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Handset tones . . . . . . . . . . . . . . . . . . . . . . . |
32 |
Record your own outgoing message |
. . . . .47 |
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Check your outgoing message . . . . . |
. . . . .48 |
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Phone settings |
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Select the outgoing message |
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Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
answer mode . . . . . . . . . . . . . . . . . . . |
. . . . .48 |
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Register a handset . . . . . . . . . . . . . . . . . . . . |
33 |
Listening to your messages . . . . . . . . |
. . . . .49 |
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Dim mode . . . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Record a memo . . . . . . . . . . . . . . . . . |
. . . . .50 |
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Handset name . . . . . . . . . . . . . . . . . . . . . . . |
35 |
Answering machine settings |
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Reset your handset . . . . . . . . . . . . . . . . . . . |
35 |
(via the base) . . . . . . . . . . . . . . . . . . . |
. . . . .51 |
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Room monitor . . . . . . . . . . . . . . . . . . . . . . . |
36 |
Switch the answering machine ON/OFF |
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System PIN code . . . . . . . . . . . . . . . . . . . . . |
37 |
and select the answer mode . . . . . . . |
. . . . .51 |
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De-register a handset . . . . . . . . . . . . . . . . . |
38 |
Check/delete the outgoing message |
. . . . .51 |
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Reset your base . . . . . . . . . . . . . . . . . . . . . . |
38 |
Record a new outgoing message . . . |
. . . . .52 |
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Recall time . . . . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Listening to your messages . . . . . . . . |
. . . . .52 |
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Pause time . . . . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Record a memo . . . . . . . . . . . . . . . . . |
. . . . .53 |
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Call log type . . . . . . . . . . . . . . . . . . . . . . . . . |
40 |
Remote access . . . . . . . . . . . . . . . . . . . |
. . . .53 |
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Auto-delete . . . . . . . . . . . . . . . . . . . . . . . . . |
41 |
Change the remote access PIN code . . |
. . . .53 |
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Switch remote control On/Off . . . . . . . |
. . . .54 |
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Answering machine |
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Switch your answering machine |
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Answering machine settings |
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on remotely . . . . . . . . . . . . . . . . . . . . . |
. . . .55 |
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(via the handset) . . . . . . . . . . . . . . . . . . . . . |
43 |
Check your messages remotely . . . . . . |
. . . .55 |
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Switch the answering machine ON/OFF . . . |
43 |
Operating your answering machine |
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Answer delay . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
remotely . . . . . . . . . . . . . . . . . . . . . . . . |
. . . .55 |
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If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
6 |
In this guide |
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Caller Display |
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Using additional handsets |
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Calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.57 |
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . |
.72 |
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View and dial from the Calls log . . . . . . . . . |
57 |
Transferring calls . . . . . . . . . . . . . . . . . . . . . |
73 |
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Copy a Calls log number to the |
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3-Way Calls . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
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phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . |
58 |
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Delete a/all Calls log number(s) . . . . . . . . . |
59 |
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
74 |
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Text messaging |
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General information |
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Subscribe to the text messaging service . . . |
60 |
Replacing the handset battery pack . . . . . . |
81 |
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Cost of the fixed line service . . . . . . . . . . . . |
60 |
Safety information . . . . . . . . . . . . . . . . . . . . |
81 |
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Send a text message . . . . . . . . . . . . . . . . . . |
61 |
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
82 |
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Entering text . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Environmental . . . . . . . . . . . . . . . . . . . . . . . |
82 |
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Writing tips for text entry . . . . . . . . . . . . . . |
62 |
Product disposal instructions . . . . . . . . . . . |
82 |
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Receiving and reading text messages . . . . . |
63 |
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
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Read, edit and send messages stored |
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Returning your phone . . . . . . . . . . . . . . . . . |
83 |
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in the Drafts box . . . . . . . . . . . . . . . . . . . . . . |
65 |
Technical information . . . . . . . . . . . . . . . . . |
84 |
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Delete messages stored in the |
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How many telephones can I have? . . . . . . . |
84 |
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Drafts box . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
84 |
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Read, edit, send or delete messages |
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Declaration of Conformance . . . . . . . . . . . . |
84 |
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stored in the Outbox . . . . . . . . . . . . . . . . . . |
68 |
Connecting to a switchboard . . . . . . . . . . . . |
85 |
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Service Centre numbers . . . . . . . . . . . . . . . . |
69 |
Inserting a pause . . . . . . . . . . . . . . . . . . . . . |
85 |
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Adding or changing Service |
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Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
85 |
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Centre numbers . . . . . . . . . . . . . . . . . . . . . . |
70 |
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Select an SMS Centre to |
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send/receive from . . . . . . . . . . . . . . . . . . . . |
71 |
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If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Getting started |
7 |
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Location
You need to place your BT Verve 500 within 2 metres of the mains power socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference.
Your BT Verve 500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Setting up
1.Plug the mains power cord into the round socket on the back of the base and connect the other end to the mains power wall socket. When correctly connected the red message counter will illuminate.
2.Remove the battery compartment cover, by sliding it downward and lifting off.
WARNING
Do not place your BT Verve 500 in the bathroom or other humid areas.
Handset range
The BT Verve 500 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly.
With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.
Signal strength
The on your handset indicates when you are in range.
When you move out of range of the base the icon will flash and the out of range tone (2 beeps) will sound. This tone is repeated until you move back into range. If you do not move back into range you risk your call being disconnected.
IMPORTANT
The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
8 |
Getting started |
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Talk/Standby time |
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Insert the MT Li-ion 3.7V 600mAh rechargeable battery supplied |
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In ideal conditions, fully charged |
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by plugging the small battery connector plug into the socket |
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handset batteries should give about |
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12 hours talk time or 120 hours |
inside the battery compartment. Make sure the battery wires are |
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standby time on a single charge. The |
tucked in and then slide the battery compartment cover back on. |
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base must remain plugged in to the |
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mains and switched on at all times. |
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Note that a new battery pack will not |
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reach full capacity until it has been in |
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normal use for several days. |
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Battery low warning |
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If the handset has 15 minutes or less |
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talk-time remaining the |
symbol |
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will flash in the display. If you are on a |
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call, you will hear 2 warning beeps |
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every 30 seconds to alert you. You |
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will need to recharge the handset |
3. Place the handset on the base to charge for at least 24 hours. |
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before you can use it again. |
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If the battery is completely flat, it will |
You will hear a beep and the handset display will come on |
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briefly to confirm the handset is sitting correctly. |
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take several minutes to become active |
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again after being placed on the |
4. After 24 hours, plug one end of the telephone line cord into |
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charger. You will need to charge the |
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batteries for 12 hours before they are |
the socket on the back of the base and the other end into the |
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fully charged. |
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telephone wall socket. |
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Battery performance |
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To keep your battery pack in the best |
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condition, leave the handset off the |
Set the date and time |
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base for a few hours at a time. |
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Running the battery right down at |
We recommend that you set the date and time (as shown |
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least once a week will help it last as |
below) so they can be recorded with each answering machine |
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long as possible. |
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message you receive. |
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1. Press Menu to open the main menu. Then use the NAVIGATION |
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buttons to highlight the |
menu and press OK. |
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
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Getting started |
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2. Clock Setting is displayed, press OK to select. |
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The charge capacity of rechargeable |
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batteries will reduce with time as they |
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3. The current time and date setting is displayed. Enter 2 digits |
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talk/standby time. Eventually they |
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for the hour and 2 for the minute (e.g. for 2.15pm, enter |
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will need to be replaced. New battery |
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). The cursor moves across |
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packs are available from the BT Verve |
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automatically, now enter 2 digits each for the day, month and |
500 Helpline on 0870 242 6652. |
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After charging your handset for the |
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year, e.g. for 6th May 2006 press |
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first time, subsequent charging time |
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then press OK to confirm. |
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is about 6–8 hours a day. |
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4. |
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Press |
to exit and return to standby. |
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The battery and handset may become |
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warm during charging. This is normal. |
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If you subscribe to a Caller Display |
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BT Verve 500 multiple pack owners |
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Service from your network provider |
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the time will be set when you receive |
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For each additional handset: |
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your first call. |
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The default time setting is 12:01pm. |
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1. |
Plug the power adaptor cable into the underside of the charger |
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The default time setting is 1st January |
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and plug the other end into the mains wall socket and switch |
2006 (01/01/06). |
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the power on. |
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2. Insert the batteries as described on page 7, point 2. |
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3. Place the handset in the charger and charge for at least |
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You need to place your BT Verve 500 |
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24 hours. |
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charger close enough to a mains |
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power socket so that the cable |
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4. Any additional handsets that came with your BT Verve 500 |
will reach. |
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are ready for immediate use and normally there is no need to |
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If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
10 Getting to know your phone
Handset buttons
Earpiece
4K Colour Display
Middle Soft Key
In standby mode, press to access the phonebook page 20.
Left Soft Key
In standby mode, press to access the redial list.
In talk mode, press to display the in-call options.
In menu mode, press to go back to the previous display.
Redial /Up/ Volume +
In standby mode, press to access the redial list, page 18.
Use to scroll up through menu options, phonebook entries and the calls list.
In talk mode, press to increase the handset receiver volume, page 16.
Scroll left/ Handsfree On/Off
In standby mode, press to make a handsfree call, page 17.
In talk mode, press to toggle between handsfree and handset modes.
In menu mode, press to view options to the left.
In text entry mode, press to move the cursor left through the text.
Talk
Press to make, receive or end a call, page 15.
In standby mode, press and hold to switch the handset
power off, page 15.
When switched off, press and hold to switch the handset power on, page 15.
In talk mode, press to end a call, page 15.
In menu mode, press to exit and return to standby.
*/ Key lock
Press and hold to lock/unlock the keypad, page 19.
Right Soft Key
In standby mode, press to open the main menu, page 13. In talk mode, press to switch secrecy on/off, page 17.
In menu mode, press to confirm a displayed option.
Scroll Right/Recall
In standby or talk mode, use to insert a Recall into the dialling sequence, R is displayed.
For use with a switchboard/PBX and certain BT Calling Features.
In menu mode, press to view options to the right.
In text entry mode, press to move the cursor right through the text.
Caller Display/ Down/Volume -
In standby mode, press to access the calls list, page 57.
Use to scroll up through menu options, phonebook entries and the calls list.
In talk mode, press to decrease the handset receiver volume, page 16.
In use/charging light (blue)
Flashes when new (unviewed) calls are received in the calls list or when new text messages are received.
Alphanumeric keypad
Use to enter characters/digits.
#/INT
Use to make internal calls, transfer calls and hold 3-way calls, page 72.
Microphone
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Getting to know your phone |
11 |
Handset display icons – These are the symbols you will see on your handset’s screen
Antenna and range bars
Displayed in standby mode to indicate handset is in range of the base. Flashes if you go out of range.
The number of bars indicates the reception strength. The more bars, the better the reception.
Battery levels
Shows handset battery status. Empty – batteries need recharging. 1 bar filled – battery low. 2 bars filled – half charged battery. 3 bars filled – fully charged battery.
Handsfree speaker
Displayed when in handsfree mode (speaker is activated).
Ringer off
Displayed when the handset ringer volume is switched off.
Handset
Displayed when a call is in progress.
Flashes when a call is being received or an external call is on-hold.
House
Displayed during an internal call.
Flashes when receiving an internal call or an internal call is on-hold.
Flashes when the handset is being paged.
Lock
Displayed when the keypad is locked.
Alarm clock
Displayed when an alarm is set.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
12Getting to know your phone
Standby display
When in standby mode, the display shows the handset name and number, the RANGE and BATTERY symbols, the time and date and the 3 soft key options: Redial, (Phonebook) and Menu.
Range |
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Handset name and number
Time |
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Phonebook
Answering machine and base buttons
Volume +/-
Use to adjust the loudspeaker volume.
<Skip
Press once to replay the current message, page 52.
Press repeatedly to skip backwards through messages, page 52.
Find (page handset)
Press and release to page/find handset(s), page 20.
Press and hold to enter registration mode when registering handsets, page 33.
In Use light |
SIM reader/writer |
Comes on when a |
Insert your mobile phone SIM |
call is in progress. |
card here to copy entries to the |
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Delete
Press and hold to delete the current message, page 52.
ON/Mode
Press to switch the answering machine on/off, page 51.
When the answering machine is on, press to switch between Answer Only and Answer and Record modes, page 51.
Skip>
Press to skip forwards through messages, page 52.
Play/Stop
Press to play/pause messages, page 52.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Getting to know your phone |
13 |
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Character map
The following table shows you where each letter and
punctuation character can be found. This will be helpful when Navigation buttons storing a name in the phonebook, see page 21.
Button Symbol |
Button Symbol |
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SPACE 1 ? £ $ ¥ @ & § # |
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P Q R S 7 _ _ |
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A B C 2 Ä À Á Â Ã Å Æ Ç |
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T U V 8 Ü Ù Ú Û _ |
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D E F 3 Ë É È Ê |
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G H I 4 G Ì Í Î Ï Î ˇ i |
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J K L 5 |
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M N O 6 Ñ Ö Ò Ó Ô Õ Ø |
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Navigating the menus
Your BT Verve 500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page.
When the handset is switched on and in standby:
1.Select the Menu soft key to open the main menu, then use the UP, DOWN, LEFT or RIGHT navigation buttons to scroll to the menu option you want.
2.Press the OK soft key to select the displayed menu option or the Back option button to go back to the previous screen.
Option buttons
Option buttons
Press to select the option displayed on the screen.
Exit or go back one level in the menu
Press Back to go back one level. Press repeatedly to return to standby mode.
Press to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
14Getting to know your phone
Menu map
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Text |
Phonebook |
Display |
Alarm Clock |
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Settings |
Answer Machine |
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New Entry |
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Handset Settings |
Play Message |
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Inbox |
View Entry |
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Alarm Setting |
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Auto Answer |
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Register HS |
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Dim Mode |
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PB Transfer |
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Reset Handset |
Repeat message |
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SMS Center 2 |
Quick Dial |
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Internal Ring |
Room Monitor |
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Base Settings |
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Base Ring |
Change PIN |
Answer Settings |
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De Register HS |
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Volume |
Reset Base |
Time Stamp |
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Tone |
Recall Time |
Answer delay |
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Key Tone |
Pause Time |
Monitoring |
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Charge Tone |
Call log |
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Missed Call |
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Auto-Delete |
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Remote Control |
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Change PIN |
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Remote control |
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Del by remote |
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Using the phone |
15 |
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Switch the handset power on/off
1.From standby mode, press and hold to switch off. You will hear a long beep and the display will go blank.
Or
Press and hold to switch back the handset on. You will hear a long beep and the standby display will be shown.
Make an external call
1.Press .
2.When you hear the dialling tone, dial the number you want.
Preparatory dialling (pre-dial)
1.Enter the number you want to dial first.
2.Press to dial.
End a call
1.Press . Or
Place the handset back on the base (if auto answer is set to on).
When you make a call, Calling and the icon are displayed and the red In Use light on the base comes on,
Call timer
Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.
The symbol on the display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep during a call, you are out of range and will need to move closer to the base.
Press the soft key to delete an incorrect digit.
The pre-dial number can be up to 24 digits long.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
16 Using the phone
Receive a call
Caller Display
If you have subscribed to your network’s Caller Display service, the caller’s number (or name if stored in the phonebook) is displayed instead of External Call. See page 57 for more information.
If the number is longer than 15 digits, the display will only show the last 15 digits entered.
Auto answer
As long as you have auto answer set to ON you can just pick the handset up off the base to answer a call. If you have switched it off, you will need to press . Auto talk OFF is the default setting. For more information on auto answer, see page 33.
Internal calls
If the call is from another internal handset, the number of the calling handset will be displayed, instead of
External Call.
When you receive a call, the phone rings and the icon flashes in the display.
To answer the call:
1.If your handset is on the base and auto talk is on, pick up the handset.
Or
If your handset is on the base and auto talk is off, pick up the handset and press .
Or
If your handset is off the base, press .
Earpiece/receiver volume
During a call you can adjust the volume of the earpiece/handset receiver. There are 5 volume settings, which are shown as Volume 1, 2, 3, 4 or 5 on the display.
1. Press UP to increase or DOWN to decrease the volume.
You can also adjust the earpiece / receiver volume using the menu, see page 29.
As you increase or decrease the volume, the volume level is displayed on the screen.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Using the phone |
17 |
Secrecy (mute)
During a call, you can talk to someone nearby without your caller hearing.
1.Press the Secrecy soft key. Mute On appears in the display and your caller cannot hear you.
2.Press the Secrecy soft key again to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.
Make a call in handsfree
1.Dial the number then press . The icon is displayed and you hear your call over the loudspeaker.
Or
Press . When you hear the dialling tone, dial the number you want.
2.Press to end the call.
Press the soft key to delete an incorrect digit.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
18 Using the phone
Answer a call in handsfree
When the phone rings:
1. Press . The call is transferred to the loudspeaker.
Press repeatedly to toggle between handsfree and handset mode.
During a handsfree call, press UP or DOWN to change the handsfree volume. There are 5 volume levels in handsfree mode.
If the number is stored in the phonebook and a name/number match is found, the name will be displayed instead.
Redial numbers can be up to 24 digits long.
If you have more than one handset registered to your BT Verve 500 base, each handset will have its own redial list.
Switch to handsfree during a call
During a call:
1.Press . The call is transferred to the loudspeaker.
2.Press to end the call.
Redial list
The last 20 dialled numbers are saved to a redial list. You can then select any of the numbers to redial or copy to the phonebook.
Call a number from the redial list
1.Press Redial soft key. The last number called is displayed.
2.Use UP or DOWN to scroll through the redial list to the number you want.
3.Press or to redial.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
|
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Using the phone |
19 |
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Copy a number from the redial list to the phonebook |
You will not be able to copy a number |
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Press Redial soft key. The last number called is displayed. |
to the phonebook if the phonebook is |
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will show Directory Full. You will |
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Press UP or DOWN to scroll to the number you want to copy. |
need to delete a number in the |
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phonebook first, see page 22. |
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3.Press Option soft key.
4.Use UP or DOWN to scroll to Save to P.Book and press OK.
5.Enter a name using the keypad (as shown on page 21) and press OK soft key.
6.The redial number is displayed. You can edit the number if you want to. When the number is correct press OK soft key.
7.Use UP or DOWN to select a ringtone for this phonebook entry and press OK soft key to confirm and save the number to the phonebook.
8.Press to exit and return to standby.
Press soft key to delete an incorrect character/digit.
Keypad lock
You can lock the keypad so that it cannot be used accidentally while carrying it around.
To lock the keypad:
1.Press and hold . The symbol is displayed while the keypad is locked.
IMPORTANT
If the keypad is locked you will NOT be able to dial the emergency numbers 999, 112 or 9112.
You will still be able to answer a call when the keypad lock is on, by pressing . When the call ends, the keypad will remain locked.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
20 Using the phone
To unlock the keypad:
1. Press and hold again. The display will return to standby.
If you have more than one handset registered to your BT Verve 500 base you will need to stop the paging ring on individual handsets. The paging ring will stop automatically after one minute if no button is pressed and your handset will return to standby.
Paging calls cannot be answered by a handset.
Paging handsets
You can alert a handset user that they are wanted or locate a missing handset.
1.Press on the base. The paged handset(s) ring and Paging Call is displayed.
2.Press again to stop the paging ring on all handsets.
Or
To stop the paging ring on an individual handset, press End.
From standby, for quick access to the phonebook, you can press the middle soft key.
255 Name and number phonebook
You can store up to 255 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ring tones for phonebook entries. Phonebook entries are stored alphabetically by name.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Using the phone |
21 |
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Store a name and number
1.Enter the telephone number you want to store using the keypad.
2.Press Option.
3.Use UP or DOWN to scroll to Save to P.Book and press OK.
4.Enter a name using the keypad (as shown opposite) and press OK.
5.The telephone number you entered is displayed. You can edit the number if you want to. When the number is correct press OK.
6.Use UP or DOWN to select a ringtone for this phonebook entry and press OK to confirm and save the number to the phonebook.
7.Press Back to return to standby.
Dial a number
1.Press . The first phonebook entry is displayed.
2.Use UP or DOWN to scroll and find the entry you want (or search alphabetically).
3.Press to dial the displayed number.
Press soft key to delete an incorrect character/digit.
Entering names
There is a character map on page 13 to help you when entering names.
Use the keypad letters to enter names, e.g. to store TOM:
Press once to enter T.
Press three times to enter O. Press once to enter M.
Writing tips
Press soft key to delete the last character or digit.
Use or for punctuation characters, see page 13 for full character map.
You MUST enter a name and a number otherwise you will not be able to save the entry.
The button, is the middle soft key.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
22 |
Using the phone |
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Entering numbers |
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Edit an entry |
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Press the relevant keypad button, e.g. |
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Enter new characters/digits using the keypad.
Delete Entry and the individual entry you selected will be deleted. Press to exit and return to standby.
Or
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Using the phone |
23 |
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Delete All and press OK. Delete All? is displayed, press OK to confirm or Back to cancel. Phonebook Empty will be displayed and then the display will return to standby.
Copy an entry to another handset
1.Press . The first phonebook entry is displayed.
2.Use UP or DOWN to scroll and find the entry you want to edit (or search alphabetically).
3.Press Option then use UP or DOWN to display PB Transfer and press OK.
4.Press UP or DOWN to select the handset you want to copy the entry to and press OK. The display shows, for example
PB Trans to Handset 1.
5.Press to exit and return to standby.
Save a phonebook number to a quick dial key
You can store up to 10 phonebook numbers on the quick dial buttons 0 to 9 for quick and easy dialling.
1.Press . The first phonebook entry is displayed.
2.Use UP or DOWN to scroll and find the entry you want to edit (or search alphabetically).
Press Abort to cancel at any time.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
24 Using the phone
If you have problems copying directory entries from your SIM onto the BT Verve 500 place the SIM back into your mobile and confirm that the directory entries are stored on the SIM and not within the mobile handset directory. If this is not the case then you will need to copy the entries from your mobile handset directory onto the SIM. Refer to your mobile user guide for details.
Note: sometimes the mobile handset directory entries will appear differently when they are copied to the SIM, with the name being appended with a number, e.g. Tom 1.
Entries will be added to the phonebook and will not overwrite existing entries.
Names copied from the SIM card can be up to 12 characters and numbers up to 24 digits.
Press at any time to cancel copying and return to standby. Any entries that have already been copied will be retained.
3.Press Option then use UP or DOWN to display Quick Dial and press OK.
4.Enter a quick dial number from 0 to 9 using the keypad and press OK.
5.Press to exit and return to standby.
Dial a quickdial number
1.Press and hold the quick dial key (buttons 0 to 9) where the number you want to dial is stored.
2.The stored number is displayed, press to dial.
Copy SIM card contacts to the phonebook
With the ‘SIM copy’ feature you can copy all the contacts stored on your mobile phone SIM card to the BT Verve 500 phonebook. So within minutes, you can have all your mobile contacts saved onto your landline phone for quick and easy dialling.
1.Insert the SIM card into the SIM READER slot on the front of the base.
2.Press . The first phonebook entry is displayed.
3.Use UP or DOWN to scroll and find the entry you want to copy (or search alphabetically).
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
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4. Press Option soft key then use UP or DOWN to display Copy |
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following message will be displayed |
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No SIM Card! |
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5. If your SIM card is security protected you will be prompted to |
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enter your SIM Card PIN. Enter your 4-digit (SIM) PIN code |
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each digit of the PIN code it will be |
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and press OK. |
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6.Copying … and the percent of contacts copied will be displayed. When copying is complete Transferred! will be displayed.
7.Press to exit and return to standby.
If you enter an incorrect PIN code, Invalid PIN! will be displayed. Check that you have the right PIN for your SIM card. If you cannot find it, please contact your mobile phone network for help.
Press to exit and return to standby at any time.
If you receive an incoming call during copying, the copy is abandoned. Any contacts that have already been stored will be retained.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
26 Display settings
Wallpaper
Your BT Verve 500 has a choice of 6 wallpapers for the handset display.
1.Press Menu to open the main menu.
2.Display is displayed, press OK to select.
3.Wallpaper is displayed, press OK to select.
4.Press UP or DOWN to select the wallpaper you want and press OK to confirm.
5.Press to exit and return to standby.
Contrast
Your BT Verve 500 has a choice of 3 contrast levels for the handset display.
1.Press Menu to open the main menu.
2.Display is displayed, press OK to select.
3.Press DOWN to display Contrast and press OK to select.
4.Press UP or DOWN to select the contrast level you want and press OK to confirm.
5.Press to exit and return to standby.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com