BT 3510, BT2500, BT3510 Quick Setup And User Manual

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Quick Set-up and User Guide

BT3510

Digital Cordless Phone with Answering Machine

Important – please read ﬁrst2

• Only use the line cord, power supply and rechargeable batteries supplied with your phone.

• Make sure that the power supply is connected to a known working socket.

• Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket.

• To make sure you get the best range and reception from your handset, avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs.

Answer machine – handy hint

Make sure the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail service i.e. BT Answer 1571, or similar. The default setting is four rings. If you want to change this, please see page 41.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Check box contents

Telephone line cord

(pre-installed)

2 x AAA Ni-MH 550 mAh

Handset Base

Contents for each additional handset (multipacks only)

Handset Charger

IMPORTANT

Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT3510 if you use any other type of batteries.

Mains power adaptor

(item code 066270)

Mains power adaptor

(item code 066270)

rechargeable batteries

(already in handset)

2 x AAA Ni-MH 550 mAh

rechargeable batteries

(already in handset)

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Quick set-up guide4

Where to put your phone

• Place the base within

3 metres of a mains power socket and 1.8 metres of a phone socket so the cables will reach.

• Make sure it’s at least a

metre away from other electrical appliances to avoid interference.

• Don’t place the phone or

base in a bathroom or other humid area.

• The product works by

sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help give you the best signal.

IMPORTANT

• Don’t connect the phone line

to a phone socket until the handset is fully charged.

• The base station should

be plugged into the mains power socket all the time.

1 Plug in

1. Plug the mains power adaptor into the base, with the cable clipped in the groove provided.

The phone line cord is pre-installed but don’t plug the other end into the wall socket yet.

2. Plug the other end of the power adaptor into the wall power socket and switch on.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Quick set-up guide 5

2 Activate the batteries and

follow the Set-up wizard

1. Activate the batteries by pulling the plastic tab away from the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

2. The handset will check for a link with the base station, once found the screen will show

the time and date

. The set-up wizard will take you through the steps for setting the time and date, recording your outgoing message for the answer machine and adding contacts.

Press the button if you want to follow

the set-up wizard prompt or the to continue to the next prompt until set-up is complete.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Please set

button

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 12 hours talk time or 120 hours standby on a single charge. (This doesn’t mean you can unplug the base or leave the handset for this length of time without charge).

Please note that new Ni-MH rechargeable batteries don’t reach full capacity until they’ve been in normal use for several days.

Battery low warning

The

icon will ﬂash, you’ll

see the message

Low

in the display and hear a warning beep every minute, to indicate that you need to recharge your handset before you can use it.

You can remove the display message by selecting Hide. If the battery charge completely runs out, the display will show

Batteries ﬂat. Please charge

. You must recharge the handset batteries before you can use the handset. If the charge completely runs out the handset will switch off. Place the handset on the base or charger to charge.

Battery

Quick set-up guide6

Battery performance

• To keep the batteries in the best condition, leave the handset off the base for a few hours at a time.

• Running the batteries right down at least once a week will help them last as long as possible.

• After charging your handset for the ﬁrst time, subsequent charging time for the batteries is approximately 8 hours.

• The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time. Eventually they’ll need replacing. For details on how to get replacement batteries, call the helpline on 0800 145 6789*.

3. Once set-up is complete your handset will display

Please check line cord

, place the handset on the

base to charge until step 4.

4. After 24 hours, plug the phone line cord into the phone wall socket.

IMPORTANT Charge the handset batteries for 24 hours or your phone might not work.

Set up your additional handsets (multipacks only)

1. For additional handsets and chargers: plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power.

2. Activate the batteries as explained on page 5.

3. Place the handset on the charger to charge for 24 hours.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Quick set-up guide 7 Quick set-up guide 7

If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries.

3 Go!

Your BT3510 is now ready for you to use

• For help setting the date and time, go to page 58.

• For instructions on making a call, go to page 19.

• For help personalising your phone’s settings, go to page 50.

• For instructions on using the answer machine, go to page 37.

Or, you may ﬁnd the answer in the Help section on page 68 or see our online frequently asked

questions at www.bt.com/producthelp Alternatively, call the Helpline on 0800 145 6789*.

* Calls made from within the UK mainland network are free. Mobile and

international call costs may vary.

Using your BT3510 on a broadband line?

If so, you need to ﬁt an ADSL microﬁlter between the phone line cord and the phone socket. You can get BT ADSL microﬁlters from

www.bt.com/shop

If you cannot ﬁnd the answer to your problem in this user guide, then please call our free Helpline on 0800 145 6789*. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

8 In this guide

Getting to know your phone

Handset buttons Handset display/display icons Finding your way around your phone Menu map Base

................................................18

..............................12

...........14

.......................................16

Using the phone

Switch the handset on or off Make an external call Preparatory dialling

.........................19

.............19

.......................19

End a call.........................................19

Receive a call Call Waiting Mute

...............................................21

Incoming speech/Handsfree volume Handsfree Make a handsfree call Answer a call handsfree Switch to handsfree during a call Redial

...................................20

.....................................20

.21

.......................................21

.......................21

....................22

......22

.............................................22

Voicemail (1571) Do not disturb Keypad lock Turn the handset ringer on or off Turn Eco mode on or off Finding handset (paging)

.............................23

.................................23

.....................................24

.......24

...................25

.................25

Contacts

Store a contact name and number Character map View/dial a contact Edit a contact entry Delete a contact entry Delete all contacts

.................................27

..........................27

..........................28

......................28

...........................28

View the contact memory status

....26

.......28

Copy a contact (only available if you have more than one handset)

...........30

Copy all contacts (only available if you have more than one handset)

...........31

Speed dial

Save a speed dial entry

.....................32

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

In this guide 9

Dial a speed dial entry ......................33

Edit a speed dial entry Delete a speed dial entry

......................33

..................33

Caller Display and the Calls list

Caller Display Calls list View/dial an entry in the Calls list Save a Calls list entry to your contacts

...................................34

...........................................34

......35

Delete an entry in the Calls list ..........36

Delete the entire Calls list

.................36

Answer machine

Using the answer machine from the handset

Switch the answer machine on or off

.....................................37

. 37

Outgoing messages..........................37

Record your own outgoing message..38 Play the current outgoing message

...38

Reinstate the pre-recorded outgoing message

Record a memo

...........................39

...............................40

Set the answer mode (Answer & Record or Answer Only)

Set the answer delay Set the maximum message length Set the message alert on or off Call screening

........................41

.....41

.........42

..................................42

Message playback using the handset Delete all old (played) messages

.......44

Using the answer machine from the base

..........................................45

Switch the answer machine on or off Message playback using the base Delete all old (played) messages Remote access

.................................46

......45

.......46

Set the remote access PIN for the ﬁrst time

Change the remote access PIN Turn remote access on/off

.........................................47

..........47

................48

If you forget to switch on your answer machine

...............................48

....40

. 45

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

In this guide

Operating your answer machine remotely

............................49

Settings

Set the handset ringtone for external or internal calls

Set the handset ringer volume Turn the handset tones on or off Change the handset name Change the handset display contrast Change the call settings Set the base ringtone Set the base ringer volume Set a PBX access code

................................50

..........50

.......51

................52

.52

...................53

.......................53

...............54

......................55

Change the system PIN.....................56

Reset the handset or base settings Reset the handset or base user data

....56

..57

Clock/Alarm

Set the time format (12 or 24 hour) Set the time and date

.......................58

..58

Set an alarm

...................................59

Stopping the alarm when it goes off

BT Calling Features

Pre-stored numbers in the Calling Features menu

Using Call Diversion Using Ringback Using Call Waiting Using Reminder call Using Call Barring Using Anonymous call reject

.................................60

..........................61

................................61

...........................62

.........................62

............................63

.............63

Using additional handsets

......................65

..........64

Make an internal call between handsets

Transfer a call Hold a 3-way call

Help

...............................................68

............................66

...................................66

.............................67

. . 59

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

General information

Safety information Cleaning

..........................................73

Environmental

...........................72

.................................73

Product disposal instructions Guarantee Technical information

.......................................74

.......................75

Connecting to a switchboard Recall (R) R&TTE

.........................................75

.............................................75

Declaration of Conformance

In this guide 11

............73

............75

.............75

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

12 Getting to know your phone

Handset buttons

Left option button

Press to enter the main menu, access sub menus and conﬁrm

options shown on the display above the button.

In standby, press to change the ringer volume.

In talk mode, press to increase the incoming speech volume.

In menu mode, press to scroll up through the options.

Press to access your stored Contacts.

Talk/Handsfree

In standby mode, press to make and receive calls, see page 19.

In talk mode, press to switch handsfree on and off, see page 21.

In standby, press to open and scroll through the Calls list, see page 34.

In talk mode, press to decrease the incoming speech volume.

In menu mode, press to scroll down through the options.

1 (Speed dial)

In standby, press and hold to dial BT 1571 or

your stored speed dial number, see page 23.

Vol/Up

Contacts

Calls/Down

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Getting to know your phone 13

Right option button

Press to conﬁrm the option displayed on the screen above the button, to delete or go back to the previous screen.

In answer machine mode, deletes the current message playing.

ECO/R (Recall)

In standby, long press to turn Eco mode on/off, see page 25.

R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.

End call/on or off

Press to end a call.

In standby, press and hold to switch the handset on or off, see page 19.

In menu mode, press to return to update to home screen.

2-9 (Speed dial)

In standby, press and hold buttons 2-9 to dial a stored speed dial number, see page 32.

Press and hold to turn handset ringer on or off.

Press and hold to lock or unlock the keypad.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Getting to know your phone

Handset display

Handset display icons

Shows handset battery status.

Scrolls when the handset is charging.

Empty frame ﬂashes when battery

needs recharging.

On – missed call in the Calls list*.

On - incoming call received.

On - outgoing call made.

On – handsfree speaker on.

On – Eco mode is on.

The keypad is locked.

Handset ringer is switched off.

Handset name

On – answer machine on. Off – answer machine off. Flashing – new answer machine message.

Memory full

is full.

Flashing – alarm time has been reached. Off – alarm off.

When on, indicates that you are listening

to answer phone messages or recorded memos.

When on, indicates that you are recording

a new outgoing message or memo.

UnMute/Mute

shows if answer machine memory

On – alarm is set.

Indicates when Mute is on or off.

* For full details of who has called you please make sure you have subscribed to Caller Display from your network provider.

A fee may be payable. Find out more at www.bt.com/callingfeatures

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Getting to know your phone 15

Finding your way around your phone

Your BT3510 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page.

When the handset is switched on and at the home screen:

1. Select

2. Use the or button to scroll through the available menu options.

3. When the menu you want is displayed, press the Left option button .

4. Use the or button to scroll through the available sub menu options.

displayed on the screen above

the button or to conﬁrm entry.

by pressing the Left option button to open the main menu.

When the sub menu you want is displayed, press the Left option button Select Back by pressing the Right option button .

To exit a menu and return to the home screen, press . If no buttons are pressed for 30 seconds, the handset returns to the home screen automatically

Right option button

Press to select the option displayed on the screen above

Left option button

Press to select the option

the button or to go back a step.

Navigation buttons

Scroll up or down through the menu options.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Getting to know your phone

Menu map

Answer Phone Play Messages (x new msg)

Do Not Disturb On

Clock/Alarm Alarm Off

Speed dial list Speed dial 1-9

Calling Features Check Diversion

Delete all old messages Outgoing Message Record Memo Answer phone on/off Answer mode Answer settings

Off

Time and Date Time Format 12 hr

Cancel Ringback Call Waiting Reminder Call Call Barring Anon. Call Reject

On Once On Daily Mon to Fri Sat & Sun

24 hr

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Getting to know your phone 17

Settings Sounds Ringing External Ringtone

Handset Tones Keypad Tones On

Handset name Display Contrast Level 1-5

Call Settings Auto Answer

Base Settings Ringing

Software Version Version:

Registration Register Handset

Change System PIN

Reset Settings

Contacts menu Accessed by pressing the

button

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Add new contact Edit Contact Delete Contact Copy contacts (only available if

more than one handset registered) Memory Status Delete all contacts

Internal Ringtone Ringing Volume

Conﬁrmation Tones On

Auto End Call Auto join calls First Ring

PBX Code

De-register handset

Clear user data

Calls menu Accessed by pressing the

button

Off

On Off

Save Number Delete Call Delete All

Base

Play

When you have new messages, the button will ﬂash. Press once to play new messages. Press during playback to pause playback.

Green In use light

On when there is

power to the base.

Flashes when the line

is in use or registration is

taking place.

Red charging light

Battery charging light.

On when the handset

is in the base charging.

Skip>>

During playback, press to skip forward to the start of the next message.

Decrease the speaker

Vol-

volume during playback,

the call screening volume

during idle and the base

ringer volume.

Vol+

Increase the speaker

volume during playback,

the call screening volume

during idle and the base

ringer volume.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer on/off

Press to turn the answer

machine on or off.

When set to On, the text

‘On’ will light up on

the button.

Press to ring all registered

Find

handsets, helpful

for ﬁnding a missing

handset, see page 25.

Also used during the registration process,

see page 64.

Skip<<

During playback, press once to skip back to the start of the current message. Press twice to skip back to the start of the previous message.

Stop

Press to stop message playback.

Delete

Press once to delete the message during playback. In idle mode, press to delete all old messages.

Using the phone

To switch the handset off

1. Press and hold until the handset turns off.

To switch the handset on

1. Press and hold until the handset turns on.

Make an external call

1. Press .

2. When you hear the dial tone, enter the number.

Preparatory dialling

1. Enter the number ﬁrst. If you make a mistake select

Del.

by pressing the Right option button to

delete the last digit.

2. Press to dial.

End a call

1. Press

Call timer

Your handset will automatically time your outgoing and incoming calls. The handset shows the length of time both during and for a few seconds after your call.

When you make a call, the green In use light on the base comes on.

Auto end

If auto end is set to On you can end a call by placing the handset back in the base. If auto end is set to Off, you’ll need to press Auto end On is the default setting. See page 53.

to end the call.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using the phone

Auto answer

If auto answer is set to On you can answer a call by lifting the handset off the base. If auto answer is set to Off, you’ll need to lift the handset off the base and press too. Auto answer On is the default setting. See page 53.

Call Waiting

To switch your call waiting service on or off, see page 62.

Out of range warning

When the handset is out of range of the base, the display will show the backlight will turn up to 100% to indicate the alert message and you will hear a warning tone. You need to move back within range of the base station.

If you move out of range when you’re on a call, you’ll lose your connection. The handset will automatically re-connect to the base when you move back within range.

Searching for base…

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Receive a call

When you receive a call, the phone rings and the display shows

Incoming call

and . If you’ve got a caller display service, the display shows the caller’s number if it’s available or the caller’s name if it matches an entry stored in your contacts list.

1. Press to accept the call.

Call Waiting

If you’ve got a call waiting service and it is switched on, your phone will alert you to a second incoming call if you’re already engaged on an external call.

1. You’ll hear the call waiting tone and if you also

have caller display the display will show the number of the caller, or the name if it matches an entry in your contacts.

2. Press or select

Switch

by pressing to

answer the new call and your ﬁrst caller is put on hold.

3. Press or select

Switch

by pressing to

toggle between the two callers.

4. Press to hang up the current call.

5. If you hang up a current call, your phone will ring back to reconnect you to your original call if that caller is still connected.

Using the phone 21

Mute

1. During a call, select option button. The display shows

Mute

by pressing the Right

Call muted

and

your caller can’t hear you.

2. Select

UnMute

to return to your caller.

Incoming speech / Handsfree volume

1. Press or to increase or decrease the volume. The ﬁrst press will present the Call volume screen so you can see the current volume level. Subsequent presses will change the volume, you will hear the volume level with each press.

Make a handsfree call

1. Enter the number then press twice. is displayed. You hear your call over the handset loudspeaker. Press

to switch the call between

the earpiece and the loudspeaker.

2. Press to end the call.

During a call, you can talk to someone nearby without your caller hearing.

Mute can also be used to silence a handset ringer when an incoming call is received.

During a call, you can adjust the handset incoming speech or loudspeaker volume. There are ﬁve levels. The default setting is Level 3.

Handsfree

Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker.

During a handsfree call, press or to change the volume.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using the phone

Answer a call handsfree

When the phone rings:

1. Press after the call has been answered. The call is transferred to the handset loudspeaker.

Switch to handsfree during a call

1. During a call, press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press

again.

Redial

Telephone numbers that you have called are saved in the Calls list. There is not a separate redial list, all calls are saved in the Calls list. The Calls list holds up to 50 incoming (missed and answered) calls and 20 outgoing calls.

To redial a number, see ‘View/dial an entry in the Calls list’ on page 35. You can also save a number to your contacts, delete a number or delete all numbers from the Calls list, see pages 35-36.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Voicemail (BT 1571)

1. If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages.

Do not disturb

This feature allows calls to be presented silently with minimal notiﬁcation. When set to On, the base and handset ringer volumes (on all handsets registered to the base) will be set to Off. The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings. The base call screening volume and message alert will also be set to Off.

Turn Do not disturb on or off

1. Select

2. Press or to select On or

press

, scroll to

Do Not Disturb

Off

then press

and

to save. The chosen setting will be displayed and you will hear a conﬁrmation tone.

Using the phone 23

When set to On, the idle screen will display Do

Not Disturb.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using the phone

You can lock the keypad so that it can’t be used accidentally while you’re carrying it around.

With the keypad locked, you can still call the emergency services on 999 and 112 using preparatory dialling and you can still answer incoming calls and operate the in call features as normal. When the call is ended, the on again.

comes

Keypad lock

To lock the keypad

1. Press and hold a conﬁrmation tone and

for 2 seconds. The handset gives

Keypad locked

is brieﬂy

displayed before returning to the home screen, with

icon displayed.

the

To unlock the keypad:

1. Press and hold for 2 seconds. The handset gives a conﬁrmation tone and

Keypad unlocked

is brieﬂy

displayed before returning to the home screen.

Turn the handset ringer on or off

1. Press and hold for 2 seconds to turn the handset ringer on or off. The display will brieﬂy show

Ringer off

screen with the

before reverting to the home

icon displayed if the ringer is off.

Ringer

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Using the phone 25

Turn Eco mode on or off

With Eco mode on, the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all the time.

1. Long press to turn Eco mode on or off. The icon will then be displayed to indicate that Eco

mode is on, when not displayed, Eco mode is off.

Find handset (Paging)

You can ring a handset to help ﬁnd it.

1. Press on the base. All handsets registered to

Base

the base will ring and the screen will show

searching for handsets

for up to 2 minutes.

2. To stop the ringing, press on the base again or

press on any handset.

The default setting is Eco mode Off.

If you get an incoming call while you’re paging a handset, the incoming call takes priority.

If the handset ringer is switched off on a handset, it will be temporarily switched back on so the handset can be found.

Paging calls can’t be answered by a handset.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Contacts

Entering names

Use the keypad letters to enter names, e.g. to store Tom: Press

once to enter T. Press

three times to enter o. Press

once to enter m.

Writing tips

To delete the last digit/ character entered, select by pressing the button.

Press text entry modes: sentence case (Abc), upper case ABC), lower case (abc) or numeric (123).

Press

To enter a pause in a contact number

When storing a number, press and hold in the place where you want the pause.

To enter a recall in a contact number

When storing a number, press and hold

where you want the recall.

to switch between

to insert a space.

in the place

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

You can store up to 50 names and numbers in your list of contacts. Names can be up to 14 characters and numbers up to 24 digits. The handset will come with some special numbers pre-stored. These will include the BT Helpline, BT 118500, All handsets (if you have more than two handsets registered) and a list of the handsets registered to the base according to their default name/number (e.g. Handset 2 or 3 etc) or name if you have stored one.

Store a contact name and number

1. From the home screen, press .

2. Select

contact

Options

by pressing .

Add new

will be displayed, press .

3. Enter the new contact name using the keypad (see note opposite for help) and press .

4. Enter the phone number and press . The display will show

Contact saved

and you will

hear a conﬁrmation tone.

5. If you only have one handset, the display will return to the contacts list showing the new entry. If you have more than one handset registered to the base you will be prompted to If you wish to, press

Copy to other handsets?

and follow the display

instructions or see page 30.

Character map

1 & . , ‘ ? ! @ 1 2 a b c 2 à á â ã æ ç 3 d e f 3 è é ê ë ë 4 g h i 4 î ï ì í 5 j k l 5 £ 6 m n o 6 ö ô ò ó õ ø ñ 7 p q r s 7 $ ß 8 t u v 8 ü ù ú û 9 w x y z 9 0 space 0 + £ $ # *

* *

# Changes text entry mode (sentenc e case, upper, lower

or numeric)

Contacts 27

View/dial a contact

1. From the home screen, press . The ﬁrst entry will be displayed.

2. Press or to scroll through and view the entries.

3. To dial an entry, press when the entry is displayed.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Searching alphabetically

Press the relevant keypad button, e.g. to search for a contact beginning with S, press

four times, then scroll

through the entries.

Contacts

You cannot edit the special contact entries that the handset has pre-programmed in memory.

When you delete an entry, it will only be deleted on the handset you are using. If you have more than one handset registered to the base you will need to delete the entry manually from each handset.

You cannot delete the special contact entries that the handset has pre-programmed in memory.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Edit a contact entry

1. From the home screen, press .

2. Press or to scroll to the entry you want to edit and select

3. Press to display

Options

by pressing .

Edit Contact

and press .

4. Edit the name by pressing or to move cursor left or right and to delete characters and use the keypad to enter new ones, then press .

5. Edit the number by pressing or to move cursor left or right and to delete characters and use the keypad to enter new ones, then press

6. The display will show

Contact saved

and you will hear a conﬁrmation tone. If there is more than one handset registered to the base you will be given the choice to copy the entry to other handsets.

Delete a contact entry

1. From the home screen, press .

2. Press or to scroll to the entry you want to delete and select

3. Press until press

Delete contact?

conﬁrm. The display will show

Options

by pressing .

Delete Contact

is displayed and

is displayed, press to

Contact deleted

and

you will hear a conﬁrmation tone.

Contacts 29

Delete all contacts

1. From the home screen, press . The ﬁrst entry will be displayed. Select

Options

by pressing

2. Press until press

Delete all contacts?

conﬁrm. The display will show

Delete all contacts

is displayed, press to

All contacts

is displayed and

deleted

and you will hear a conﬁrmation tone.

View the contact memory status

1. From the home screen, press . The ﬁrst entry will be displayed. Select

Options

by pressing

2. Press until press

Memory Status

is displayed and

3. The display will show the total number of contacts stored and the total amount of contacts that can be stored, e.g.

22 contacts, (50 ma x.)

When you delete all contacts they will only be deleted on the handset you are using. If you have more than one handset registered to the base and wish to delete all contacts from them all, you will need to manually follow the delete all contacts procedure using each handset.

The delete all contacts feature will not delete the special contact entries that the handset has preprogrammed in the memory.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Contacts

Copy a contact (only available if you have more than one handset)

1. From the home screen, press . The ﬁrst entry will be displayed.

2. Press or to scroll to the entry you want to copy and select

3. Press until press

Copy on ly

press

Options

by pressing .

Copy contacts

is displayed and

and the contact’s name will be displayed,

If you only have 2 handsets registered to the base:

The display will show

Copying to

and the handset name/number you are copying to. Once the contact has been copied successfully, the display will show

Copy complete

and you will hear a conﬁrmation tone.

If you have more than 2 handsets registered to the base:

The display will show

Copy to: All handsets

the option to copy to all your handsets or to select an individual handset using

or to display your choice, then press . Once copying has been successful you will hear a conﬁrmation tone and the display will show

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Copy complete

. You have

Copy all contacts (only available if you have more than one handset)

1. From the home screen, press . The ﬁrst entry will be displayed, select

2. Press until press

3. Press to display press

Options

Copy contacts

Copy all contacts

by pressing .

is displayed and

and

If you only have 2 handsets registered to the base:

The display will show Press

, the handset name/number you are

Replace contacts list?

copying to will be displayed. Once the contact has been copied successfully, the display will show

complete

and you will hear a conﬁrmation tone.

Copy

If you have more than 2 handsets registered to the base:

Press

or to display the handset you want to copy to, then press . The display will show

Replace contacts list?

Press , the handset name/number you are copying to will be displayed. Once copying has been successful, the display will show

Copy complete

and you will hear a

conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Contacts 31

32 Speed dial

If you try to save a Speed dial entry under a Speed dial button that has already been populated, the display will show

Replace number?

will hear an error tone. You can either overwrite the existing entry by pressing and holding the same Speed dial button or press and hold a different Speed dial button.

If you try to save a Speed dial entry under a Speed dial button that has already been populated, the display will

Replace number?

show will hear an error tone. You can overwrite the existing entry by

pressing .

and you

You can allocate a name and number to each of the Speed dial buttons

to . Button is pre-programmed with 1571 but you can delete this and replace it with an entry of your choice. Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it.

Save a Speed dial entry

1. From the the home screen, enter the telephone number you want to store.

2. Then, either:

Press and hold the Speed dial button to

you want to store the number under. The display will show

Saved as speed dial X

(x being the Speed

dial button) and you will hear a conﬁrmation tone. Or, Select

Options

by pressing . The display will

show

Save as speed dial

. Press . Press or to display the Speed dial button number you want to save the entry under and press . The display will show

Saved as speed dial X

(x being the Speed dial button) and you will hear a conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Dial a Speed dial entry

1. Press and hold the Speed dial button to under which the entry you want to dial is stored. The number will be dialled automatically.

Edit a Speed dial entry

1. Select

dial list

by pressing , scroll to

Speed

and press . The ﬁrst entry will be

displayed.

2. Press or to display the entry you want to edit and select

Edit speed dial

4. Edit the number by selecting and then enter the new digits. Press save. You will hear a conﬁrmation tone and

as speed dial x

Options

by pressing .

is displayed, press .

Del

will be displayed.

. to delete digits

Saved

Delete a Speed dial entry

1. Select

by pressing , scroll to

dial list

and press . The ﬁrst entry will be

Speed

displayed.

2. Press or to display the entry you want to delete and select

3. Press to display press

Delete speed dial x?

You will hear a conﬁrmation tone and

deleted

will be displayed.

Options

by pressing .

Delete speed dial

is displayed, press .

and

Speed dial x

Speed dial 33

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Caller Display and the Calls list

You’ll need to subscribe to your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150.

For the caller’s name to be displayed, make sure you’ve stored the full telephone number in your contacts list, including the dialling code.

There are some incoming calls where a number is not displayed and a network message is recorded instead:

Unavailable

unavailable

Withheld

been withheld

International

number

Operator

the operator

Payphone

a payphone

Ringback

= number is

= number has

= international

= call from

= a ringback call

Caller Display

If you’ve subscribed to a Caller Display service, you’ll be able to see your caller’s number on your handset display (provided it’s not withheld) before you answer a call. If your caller’s name is stored in your contacts list and it matches the number calling, you’ll see the caller’s name on the display instead. If you haven’t subscribed to a Caller Display service

Incoming call

will be displayed when you

receive a call.

Calls list

The Calls list holds up to 50 incoming (missed and answered) calls and 20 outgoing calls. The date and time of the call is also stored. If you haven’t subscribed to a Caller Display service,

No number

will be displayed in the Calls list for incoming calls but the time and date will still be recorded.

Calls are listed in chronological order with the most recently received/made call at the top of the list. When the list is full and a new call is received/made, the oldest entry will be deleted automatically. The Calls list can hold numbers up to 24 digits and names up to 14 characters.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Caller Display and the Calls list 35

Missed call notiﬁcation

The

missed call icon will be displayed on the home screen when incoming calls have been missed and the number of missed calls will be shown e.g. 10 new calls. You can clear the notiﬁcation by viewing the calls list on any handset registered to the base. The

icon will still be presented for missed calls in the calls list so you can differentiate between calls. See, “Calls list indicators”, opposite.

View/dial an entry in the Calls list

1. Press . The most recent entry is at the top of the list. (If there are no entries

Calls list empty

will

be displayed.

2. Press or to scroll through and view the list.

3. To dial an entry, when the entry you want is displayed, press .

Save a Calls list entry to your contacts

1. Press , then press or to scroll to the entry you want and select

Save number

is displayed, press .

Options

by pressing .

Calls list indicators

= outgoing call made

= incoming call received

= missed call

When the Calls list is open, press

to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Caller Display and the Calls list

If you need to edit the number or name, press or to move cursor left or right and

Del

. to delete unwanted digits/

characters then use the keypad to enter new ones.

3. Enter the new contact’s name using the keypad and press .

4. The number will be displayed, edit if necessary and press .

Contact saved

will be displayed and

you will hear a conﬁrmation tone.

5. If you have more than one handset registered to the base, the display will show

Copy to all handsets?

Press

if you wish to copy to your other handsets.

Delete an entry in the Calls list

1. Press , then press or to scroll to the entry you want to delete and select

Options

by pressing

2. Press to display

Call deleted

Delete call

and press .

will be displayed and you will hear a

conﬁrmation tone.

Delete the entire Calls list

1. Press , then display any entry and select by pressing the

2. Press until then press displayed, press

Delete all calls

button.

is displayed,

Delete all calls?

to delete and you will hear

Options

will be

a conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

Your BT3510 can digitally record up to 20 minutes of messages. You can operate your answer machine from: the handset, the base or remotely from any other Touchtone™ telephone.

Using the answer machine from the handset

Switch the answer machine on or off

1. Select

2. Press until

3. Press or to select On or

Menu, Answer Phone

press

to save.

Answer phone on

Answer phone on/off

is displayed, press .

is displayed,

Off

then press

off

will be displayed and

the current answer mode will be played.

Outgoing messages

The outgoing message is the message a caller ﬁrst hears when the answer machine picks up their call. There are two pre-recorded male and female outgoing messages to choose from, one that allows callers to leave a message (Answer & Record) and one that simply answers the call (Answer Only) or you can record your own. The default is Answer & Record using the female voice.

You’ll need to set the date and time (if you’ve not already done so) so that the answer machine can correctly announce when each message was received. To set the date and time manually, see page 58.

When the answer machine is switched On, the text ‘On’ will light up on the button.

Answer & Record

The pre-recorded Answer & Record outgoing message that allows your caller to leave a message is, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Answer Only

The pre-record Answer Only outgoing message, where callers hear an announcement but can’t leave a message, is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

When recording your Answer Only message, remember to let your caller know that they won’t be able to leave a message.

Record your own outgoing message

1. Select

2. Press until

Menu, Answer Phone

press

is displayed, press .

Outgoing Messages

is displayed,

3. Press or to display the outgoing message mode you want: and press

Record message

Answer and record

Answer on ly

is displayed, press . Follow

the voice prompt to record your message and select

Save

when you’ve ﬁnished.

5. Your message will be played back to you. Select OK if you’re happy with it or you can delete it by

Delete

selecting

Play the current outgoing message

1. Select

2. Press until

Menu, Answer Phone

press

is displayed, press .

Outgoing Messages

is displayed,

3. Press or to display the outgoing message mode you want: and press

Answer and record

Answer on ly

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine 39

4. Press to display press

Play current message

and

to hear the outgoing message. If the current outgoing message being played is your recorded message you can delete it if you want

Delete

to by selecting

Reinstate the pre-recorded outgoing message

1. Select

2. Press until

Menu, Answer Phone

press

is displayed, press .

Outgoing Messages

is displayed,

3. Press or to display the outgoing message mode you want: and press

4. Press to display press

Answer and record

Use default message

Answer on ly

and

5. The display will show On, press .

6. Press or to display either

voice

and press .

Female voice

Saved

will be displayed.

Male

Reinstating the pre-recorded outgoing message will not delete your recorded outgoing message. It will be retained incase you want to use it in the future.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

You can record a memo message on the answer machine for other users to hear when they listen to messages. You can only record memos using the handset. Memo messages are played back in exactly the same way as normal answer machine messages, see page 43 and 45.

The default outgoing message mode is Answer & Record using the female voice.

Record a memo

1. Select

2. Press until

Menu, Answer Phone

press

Record Memo

is displayed, press .

is displayed,

3. Follow the voice prompt to record your memo and select Save when you’ve ﬁnished.

4. Your memo will be played back to you. Select OK if you’re happy with it or you can delete it by

Delete

selecting

Set the answer mode (Answer & Record or Answer Only)

1. Select

2. Press until

Menu, Answer Phone

press

Answer Mode

is displayed, press .

is displayed,

3. Press or to display the answer mode you want:

Answer and record

Saved

will be displayed.

Answer on ly

and press

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine 41

Set the answer delay

1. Select

2. Press until

3. Press or to select either

Menu, Answer Phone

press

Answer on ly

Answer del ay

is displayed, press .

Answer Settings

is displayed,

Answer and record

and press .

is displayed, press .

5. Press or to display the number of rings you want (0-9 rings or Time saver) and press .

Saved

will be displayed.

Set the maximum message length

You can set the maximum length that an answer machine message can be: 1 minute, 2 minutes or 3 minutes. The default setting is 3 minutes.

1. Select

2. Press until

4. Press to display

Menu, Answer Phone

Answer Settings

press

Answer and record

press

is displayed, press .

is displayed,

is displayed, press .

Maximum message length

and

5. Press or to select the length you want and press .

Saved

will be displayed.

The answer delay setting sets how many times the phone will ring before the answer machine takes the call. You can choose from 0-9 rings or Time saver. The default setting is 4 rings.

Time saver

When you ring in to access your answer machine remotely, if you have set Time saver as the answer delay and you have new messages it will answer after 10 seconds. If you don’t have new messages it will answer after 20 seconds. This means you can hang up knowing that you have no new messages, saving you the time and the cost of the call.

For compatibility with BT 1571 (or another voicemail service)

Make sure the answer delay is set for your answer machine to answer before the voicemail service. Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

When the message alert is set to On, the base will beep at regular intervals. The default setting is On.

The default setting is call screening On.

Set the message alert on or off

1. Select

2. Press until

4. Press to display

5. Press or to display On or

Menu, Answer Phone

Answer Settings

press

Answer and record

press

Saved

will be displayed.

is displayed, press .

is displayed,

is displayed, press .

Message alert on/off

Off

and

and press

Call screening

When call screening is turned on and the answer machine takes a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

Turn call screening on or off

1. Select

2. Press until

3. Press until

4. Press or to display On or

Menu, Answer Phone

press

Saved

is displayed, press .

Answer Settings

is displayed,

Call screening on/off

Off

and press

will be displayed.

is displayed,

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine 43

Using call screening

When the phone rings, wait for the answer machine to take the call. When the caller begins to leave a message, the display will show to talk to the caller, press

to take the call. This

Listen?

If you want

will stop the recording if it’s started.

Message playback using the handset

When you receive new messages you will be notiﬁed by a message on the handset display and

button on the base will ﬂash: a fast ﬂash

the indicates new (unplayed) messages. You can also set an audible alert, see page 42.

1. Press

Menu, Answer Phone

Play Messages

and the number of new messages

will be displayed, press

is displayed, press .

. You will hear if you

have messages or not, if you do they will be played.

3. As each message is played, the handset will display the number or the name if you have Caller Display and the time and date it was received. If you have any old (already listened to) messages these will be played after your new messages.

While screening, you can adjust the volume by pressing

or on the handset or

on the base.

You can also stop a caller leaving a message by pressing

on the base during message recording. The caller will hear, “Thank you for calling” and the call is automatically ended.

Each message is played back with the day, date and time it was received announced.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

New (unplayed) messages are played ﬁrst (oldest to most recent) and then old (played) messages (oldest to most recent).

If the memory is full, the display will show

memory full

Answer phone menu. You can still playback your messages by

pressing , however, “Memory full”, will be announced before new or old messages are played back.

Message playback is stopped if you receive an incoming call.

You can toggle between private playback through the handset and handsfree playback by pressing the default is private playback.

You can’t delete messages that you’ve not played yet.

Unless you delete a message, it’s automatically saved.

To cancel deletion when you see the message

messages?

Answer phone

when you enter the

button. The

Delete all old

press .

During playback you have the following options:

to handsfree playback.

the beginning.

Del.

At the end of playback, you will hear, “End of messages,” the display will return to the Play messages screen and messages will be renumbered to take into account any deleted messages.

Delete all old (played) messages

1. Press

2. Press until press

Delete all old messages?

displayed and announced.

or to adjust the playback volume. to switch private playback through the handset

to repeat the current message playing from

to skip back to the previous message. to skip forward to the next message.

or to delete the current message playing.

Menu, Answer Phone

Delete all old messages

is displayed, press .

is displayed,

is displayed, press

to conﬁrm.

Old messages deleted

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using the answer machine from the base

Switch the answer machine on or off

Press

to toggle between On and Off. The

setting is announced. When the answer machine is On, the text ‘On’ will light up on the

Message playback using the base

Press

. If you have messages they will be played, new (unplayed) messages ﬁrst followed by old (played) messages.

During playback: Press

to stop playback. The base will return

to idle. Press

to pause and resume playback. Press to delete the message being played. Press to skip forward to the start of the

next message. Press

to skip back to the start of the

current message. Press

twice to skip back to the start of the

previous message.

button.

Answer machine 45

When you receive new messages you will be notiﬁed by a message on the handset display and the button on the base will ﬂash: a fast ﬂash indicates new (unplayed) messages. You can also set an audible alert, see page 42.

If there are no messages (new or old) when you press

, you will hear, “You have

no messages”.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

Memory full

If there is only 10 seconds of memory capacity left when a caller is leaving a message they will hear, “Please complete your message within 10 seconds.” If a caller is still leaving a message when the memory expires they will hear, “Memory full. Thank you for calling”, and the call will be ended.

If your answer machine memory becomes full and it is set to Answer and record it will automatically switch to Answer only mode. Once messages have been deleted and there is memory available again, the machine will revert to Answer and record mode (unless you have changed the mode yourself to Answer only using the handset menu).

You will need to delete messages before your answer machine will be able to record new ones. To delete all old (played) messages, see page 44 and opposite.

Press to increase or decrease the playback volume level.

At the end of playback the base will return to idle mode and messages will be renumbered to take into account any deleted messages.

Delete all old (played) messages

1. In idle mode, press . The base will announce, “To delete all old messages, press Delete”, press

within 3 seconds to delete all old messages. You will hear, “All old messages deleted.” (If you don’t press

within 3 seconds you will hear,

“Messages saved”).

Remote access

With remote access you can operate your answer machine from any Touchtone™ phone, even if you forget to turn on your answer machine before you go out.

You need to set a remote access PIN ﬁrst and then you will need to turn remote access On if you want to use this feature.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Set the remote access PIN for the ﬁrst time

1. Select

2. Press until

3. Press until

Menu, Answer Phone

is displayed, press .

Answer Settings

press

Remote access

is displayed,

Set PIN to use remote access

is displayed,

is displayed, press

5. Enter a 4 digit PIN of your choice and press .

6. Enter the 4 digit PIN again to conﬁrm and press

PIN saved

. The display will show

New Access

Change the remote access PIN

1. Select

2. Press until

3. Press until

4. Press to display

Menu, Answer Phone

press

is displayed, press .

Answer Settings

Remote access

is displayed,

Change Access PIN

is displayed,

and

5. Enter your old 4 digit PIN and press .

Answer machine 47

Select

Del.

by pressing

if you need to

delete any digits.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Answer machine

You cannot turn Remote access On until you have set a remote access PIN.

The default setting is Off.

6. Enter the new 4 digit PIN, press and then enter the new PIN again and press . The display will show

New Access PIN saved

Turn remote access on or off

1. Select

2. Press until

3. Press until

5. Press or to display On or

Menu, Answer Phone

press

Answer Settings

press

Remote access

press

Remote access on/off

Saved

will be displayed.

is displayed,

is displayed, press .

Off

and press

If you forget to switch on your answer machine

1. Call your number from another phone and let it ring. After 20 rings the machine will switch on and answer your call.

2. Press * and enter your 4 digit remote access PIN when prompted. Play back your messages as shown on the next page in, ‘Operating your answer machine remotely’. If you do not choose to switch your answer machine On, it will switch off when the call is ended.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Operating you answer machine remotely

1. Dial your phone number.

2. When you hear your outgoing message, press * and enter your 4 digit remote access PIN.

3. Follow the voice prompts to:

Play main menu Play all messages Skip back during playback Delete a message during playback Skip forward during playback Turn answer machine on Turn answer machine off

Answer machine 49

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings

Handset settings

Choose from 5 handset ringtones. The default external ringtone is Melody 1 and the internal ringtone is Melody 2.

There are 5 handset ringer volume levels plus Ringer Off. The default setting is Level 3.

If you turn the ringer off, the

icon will be displayed on

the home screen.

As a quick way to turn the handset ringer off, press and hold

Set the handset ringtone for external or internal calls

1. Select

, scroll to

Sounds

is displayed, press .

displayed, press

External Ringtone

is displayed, press .

Or, press to display press

. The current ringtone will be played.

Settings

and press .

Ringing

Internal Ringtone

and then

4. Press or to hear the different ringtones and press to save your choice.

Saved

will be

displayed and you will hear a conﬁrmation tone.

Set the handset ringer volume

1. Select

3. Press until

, scroll to

Sounds

is displayed, press .

displayed, press

Ringing Volume

press

Settings

and press .

is displayed and

Ringing

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

4. The current external ringtone will play at the current volume. Use the or button to increase or decrease the volume, or turn the ringer off. You will see the volume level change on the display

Ringer Off

will be displayed if you turn the

ringer off.

5. Press to save your choice.

Saved

will be

displayed and you will hear a conﬁrmation tone.

Turn the handset tones on or off

1. Select

4. Press or to select On or

, scroll to

Sounds

is displayed, press . Press until

Handset To n e s

Keypad To n e s

to display

to save.

is displayed and press .

is displayed, press or press

Conﬁrmation To n e s

Saved

will be displayed and you will hear a

Settings

and then press .

Off

then press

and press .

conﬁrmation tone (if set to on).

Settings 51

There are two handset tones: keypad tones and conﬁrmation tones. You can turn these on or off, the default setting is On.

Keypad tones: when turned on, you will hear a beep after each button press.

Conﬁrmation tones: when turned on, you will hear a tone after each successful action or after an error has occurred. This does not include the battery charging tone when the handset is placed on the base/ charger, low battery or out of range warnings or tones used in calls such as Call Waiting or Call Intercept.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings

A handset name can be a maximum of 12 characters. If you name your handset, the handset number will be removed, e.g. instead of saying Kitchen 1 the name would just be Kitchen.

To revert back to the default handset name (Handset x), delete all the characters and press

There are 5 contrast levels to choose from. The default setting is Level 3.

Change the handset name

1. Select

3. Edit the name by selecting

, scroll to

Sounds

is displayed, press until

displayed and press

Settings

Del

. to delete the

and press .

Handset Name

characters, then enter the new name and press

to save.

Saved

will be displayed and you

will hear a conﬁrmation tone.

Change the handset display contrast

1. Select

, scroll to

Sounds

is displayed, press until

is displayed and press

Settings

and press .

Display Contrast

3. Press or to select the level you want, then press to save.

Saved

will be displayed and

you will hear a conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings 53

Change the call settings

1. Select

4. Press or to select On or

, scroll to

Sounds

is displayed, press until

displayed and press

Auto Answer

to display either

Fir st Ring

to save.

is displayed, press or press

Auto End Call, Auto join calls

and then press .

Saved

will be displayed and you will hear a

Settings

Off

and press .

Call Settings

then press

conﬁrmation tone.

Base settings

Set the base ringtone

1. Select

4. The current ringtone will be played at the base.

, scroll to

Sounds

is displayed, press until

displayed and press

Ringing

is displayed, press .

displayed, press

Settings

and press .

Base Settings

Ringtone

Press or to hear the different ringtones and press to save your choice.

Saved

will be

displayed and you will hear a conﬁrmation tone.

The default setting for all call settings is On.

If Auto answer is set to On you can answer a call by lifting the handset off the base. If it’s set to Off, you’ll need to lift the handset off the base and then

press

If Auto end is set to On you can end a call by placing the handset back in the base. If Auto end is set to Off, you’ll need to press to end the call.

With Auto join calls set to On you can automatically join an existing call from another registered handset without being invited to join the call,

you can simply press

With First ring set to Off, an incoming external call will be displayed visually before the handset(s) start to ring for the second burst of ringing.

Choose from 5 base ringtones. The default base ringtone is Melody 1.

to join.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings

There are 5 base ringer volume levels plus Ringer Off. The default setting is Level 3.

If you’re connected to a switchboard, you might need to enter an access code (e.g.9) before each number is dialled. Your BT3510 can store an access code which is automatically dialled before each number.

If you wish to revert to not using a PBX access code, you need to go into the PBX code menu and delete all the digits by selecting

Del.

, then press

to save.

Set the base ringer volume

1. Select

, scroll to

Sounds

is displayed, press until

is displayed and press

Ringing

display

is displayed, press . Press to

Ringing Volume

Settings

and press .

Base Settings

, then press .

4. The current base ringtone will play at the current volume. Use the or button to increase or decrease the volume, or turn the ringer off. You will see the volume level change on the display or

Off

will be displayed if you turn the ringer off.

5. Press to save your choice.

Saved

Ringer

will be

displayed and you will hear a conﬁrmation tone.

Set a PBX access code

1. Select

3. Press to display

, scroll to

Sounds

is displayed, press until

displayed and press

Settings

PBX Code

and press .

Base Settings

. and press .

4. Enter the number you want (maximum of 4 digits) and press to save.

Saved

will be displayed

and you will hear a conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings 55

Change the system PIN

1. Select

, scroll to

Sounds

is displayed, press until

is displayed and press .

Settings

and press .

Change System

3. If the current PIN is 0000, you will be prompted to enter the new 4 digit PIN, then press .

(Or, if the current PIN is not 0000,enter the old (current) 4 digit PIN ﬁrst and then press

. Then follow the prompts and enter the new 4 digit PIN).

4. Enter the new 4 digit PIN again and press . The display will show

New system PIN saved

and you

will hear a conﬁrmation tone.

The default system PIN is 0000. You can change this to your own preferred 4-digit code.

The system PIN is used when changing certain settings and for registration/de-registration.

If you make a mistake, select

Del.

to delete a digit.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings

If you reset the handset settings all the handset settings will return to their default settings, e.g. the handset name, ringer melody, all volume levels, display and alarm settings.

Reset the handset or base settings

1. Select

, scroll to

Sounds

is displayed, press until

Settings

displayed and press

Settings Settings

display

Reset <handset or base> settings?

press

Resetting settings…

takes place. Once ﬁnished,

settings reset

is displayed, press . is displayed, press or press to

Base Settings

and then press .

is displayed while the reset

is displayed and you will hear a

conﬁrmation tone.

and press .

Reset

Handset

is displayed,

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Settings 57

Reset the handset or base user data

1. Select

, scroll to

Sounds

is displayed, press until

displayed and press

Settings user dat a

press press

is displayed, press to display

and press .

or press to display .

Settings

Handset

and press .

Reset

Clear

is displayed,

Base

and then

4. If the system PIN is 0000 you will be prompted to enter it, then press . If not, you will continue straight to step 5.

Clear <handset or base> user d a t a?

press

Clearing user dat a…

is displayed. Once ﬁnished,

<handset or base> user dat a deleted

is displayed,

is displayed

and you will hear a conﬁrmation tone.

If you reset the base settings all the base settings will return to their default settings, e.g. the base ringer melody, all volume levels, PBX access codes and answer machine settings.

If you clear the handset user data all your contacts will be deleted.

If you clear the base user data, your memos, calls list, recorded outgoing messages and all received answer machine messages will be deleted.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Clock/Alarm

If you have subscribed to a Caller Display service the time and month will be set when you receive your ﬁrst call but you will still need to set the year.

The default setting is 12 hour.

You must enter the full date: day, month and year.

if you need to move the

Use cursor left and to move the cursor right.

The time is set in 24 hour format.

If you didn’t set the time and date when you ﬁrst set-up your phone then you will need to do so before you can set an alarm. The clock will also be displayed on the handset screen in idle mode.

Set the time format (12 or 24 hour)

1. Select

3. Press or to display 12

, scroll to

press

Alarm

is displayed, press until

displayed and press

press

to save your choice.

Clock/Alarm

Tim e For mat

hour

or 24

Saved

and

hour

then

will be

displayed and you will hear a conﬁrmation tone.

Set the time and date

1. Select

, scroll to

press

Alarm

is displayed, press until

displayed and press

Clock/Alarm

Tim e and Date

and

3. Enter the time using the keypad and press .

4. Enter the date using the keypad and press .

Saved

will be displayed and you will hear a

conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Set an alarm

1. Select

, scroll to

press

Alarm

is displayed, press .

Clock/Alarm

and

3. Press or to display the alarm frequency you want:

Off, On Once, On Daily, Mon to Fri

and press

Sat & Sun

4. Enter the alarm time using the keypad and press

5. Press or to hear and choose the alarm melody you want, press to conﬁrm your choice.

6. You will hear a conﬁrmation tone and the display will brieﬂy show

Alarm on

and the time you have set.

Stopping the alarm when it goes off

When the alarm goes off, the selected melody will play at an ascending volume and the handset backlight will ﬂash. The display will show the alarm time and also the message

10 min snooze?

To stop the alarm, press or or . To activate a ten minute snooze, press or

any other button (except

or ).

Clock/Alarm 59

If you select Off and press

the display will show

Alarm off

and you will hear a

conﬁrmation tone.

When you’ve set an alarm, the

icon will appear on the idle screen to conﬁrm an alarm has been set.

If an incoming call is received while the alarm is going off, the alarm notiﬁcation will immediately stop and the incoming call will be shown on the display. The alarm will not resume.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

BT Calling Features

You need to subscribe to the speciﬁc BT Calling Feature to be able to use some of these services. You might have to pay a fee.

For more details on BT’s Calling Features, go to www.bt.com/ callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150.

If you’re not connected to the BT network, some of these features may not be available. Call diversion services might allow other divert options. Please contact your telephone network provider for details.

You can easily access a number of BT Calling Features using the Calling Features menu. There are two empty entries in the menu where ou can store your own numbers if you wish to.

Pre-stored numbers in the Calling Features menu

Call Diversion

Cancel Ringback

Call Waiting

Reminder Call

Call Barring

Anon. Call Reject

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

BT Calling Features 61

Using Call Diversion: Set All Calls, When Busy or When Unanswered

1. Select

3. Press or to display either

4. Press or to display either:

, scroll to

press

Call Diversion

is displayed, press .

Divert when bu sy

press

Cancel diversion

Calling Features

Divert all calls

Divert if unanswered

Setup diversion

Check diversion

and press

. Follow the spoken instructions or listen

for conﬁrmation/status.

Using Ringback

1. Select

2. Press until

press

, scroll to

Cancel Ringback

Calling Features

is displayed,

3. Follow the spoken instructions or listen for conﬁrmation/status.

and

Call Diversion will divert incoming calls to another number of your choice. You can choose all calls to be diverted or calls only to be diverted when the line is busy.

When ‘Setup diversion’ is selected, you will be prompted to enter the number you wish to divert calls to then press the

left option key the spoken instructions or listen for conﬁrmation/status.

With the ring back feature you can get an automatic call back from an engaged number. No need to dial a busy number over and over again. Just dial 5, wait for a conﬁrmation message and hang up. Your phone will keep trying the busy number for up to 45 minutes.

. Follow

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

BT Calling Features

Call Waiting lets you know if another person is trying to call you while you’re on another call. If a second caller rings, you will hear a beep in the handset earpiece. If you’ve subscribed to Caller Display, the display will show the caller’s details as well.

Reminder call lets you book an alarm call. Like an alarm clock, except it lets you book an alarm call days in advance. Set repeat reminders every day or as a one-off call to remind you of a speciﬁc event.

When ‘Set up Reminder call’ is selected, you will be prompted to enter the time you wish to receive the reminder call and then press the left option key

. Follow the spoken instructions or listen for conﬁrmation/status.

Using Call Waiting

1. Select

2. Scroll to

3. Press or to display either

press

Waiting

and press

, scroll to

Calling Features

Call Waiting

and press .

Tu r n off Call Waiting

Tu r n on Call

Check Call Waiting

Follow the spoken instructions or listen for conﬁrmation/status.

Using Reminder call

1. Select

2. Press until

3. Press or to display either:

, scroll to

press

Reminder Call

press

Cancel Reminder Call

Call

Calling Features

is displayed,

Set up Reminder

Check Reminder Call

and press . Follow the spoken instructions or listen for conﬁrmation/status.

and

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

BT Calling Features 63

Using Call Barring

1. Select

2. Press until

3. Press or to display either:

, scroll to

press

Call Barring

Cancel Call Barring

press

. Depending on which option you

Calling Features

and

is displayed, press .

Set up Call Barring

Check Call Barring

and

choose, select the next option you want or listen for conﬁrmation/status.

Using Anonymous Call Reject

1. Select

2. Press until

3. Press or to display either:

press

, scroll to

Calling Features

Anonymous Call Reject

press

Reject, Tu r n off Call Reject

and press

to call. Follow the spoken

is displayed,

Tu r n on Call

Check Call Reject

and

instructions or listen for conﬁrmation/status.

If you selected Set up Call Barring, you have the following options:

Bar all outgoing calls, Bar Int, Nat & Mobile calls, Bar Int calls, Bar operator calls &

texts, Bar calls using * and #

Bar premium rate calls

If you selected Cancel Call Barring, you have the following options:

Cancel barring for all calls Cancel barring Int/Nat/Mob Cancel barring Int calls Cancel barring operator/ texts, Cancel barring* and # calls

Cancel barring

premium rate

Anonymous call reject blocks calls from withheld or anonymous numbers. If a caller withholds their number, they won’t be able to get through to you.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using additional handsets

You can register up to ﬁve GAP compliant handsets to your BT3510 base to extend your phone system without needing to install telephone extension sockets for each new phone.

If a handset becomes un-registered it will need to be registered to the base again.

displayed, press then follow the instructions starting from point 4 opposite.

You have 2 minutes to complete the registration process.

If registration isn’t successful the ﬁrst time, please try again incase the base registration period ran out of time.

If there are already ﬁve handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one, see page 65.

will be

If you’ve bought a BT3510 multiple pack, any additional handsets come pre-registered to the base. However, if you purchase an additional handset separately, you must register it to your BT3510 base before it can be used.

1. Select

2. Press until

, scroll to

Settings

Registration

press

is displayed, press .

Press & hold ﬁnd on base

hold the

button on the base for 5 seconds. The

and press .

is displayed and

is displayed. Press and

green In use light on the base will start to ﬂash.

5. Immediately, press on the handset. The handset will display

Registering handset

to indicate the base is in registration mode. If the system PIN is not 0000 then you will be prompted to enter it, then press

6. Once registration is successful the handset will

Handset x registered

show

(with X being the assigned handset number) and you will hear a conﬁrmation tone.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using additional handsets 65

De-register a handset

1. Select

2. Press until

3. Press to display

press

, scroll to

Settings

Registration

De-register

and press .

is displayed and

handset and

4. Press or to display the handset you wish to de-register and press .

5. If the system PIN is not 0000 then you will be prompted to enter it, then press . If it is 0000, you will continue straight to point 6.

6. The display will show

De-registering handset

and once successful, you will hear a conﬁrmation tone and the display will conﬁrm the handset has been de-registered.

Registering another make of handset to your BT3510 base

If you want to register another make of handset (i.e. not a BT3510 handset) to your BT3510 base you will need to follow the Registration instructions that came with the handset ﬁrst and then continue with the base part of the registration procedure (as shown in point 4 on page 64). Please note that registering other types of handset will only provide limited compatibility i.e. you may only be able to make and receive calls on the additional handset.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Using additional handsets

You can also choose if you want to call all handsets registered to the base. If a handset answers, the handset name will be displayed on your screen.

If an external call is received while an internal call is being made, the handsets registered to the base will display the external call information and you will hear the call waiting tone in the handset earpiece.

You can also choose if you want to call all handsets registered to the base. If a handset answers, the handset name will be displayed on your screen.

If the internal call is not answered after 30 seconds you

Handset not available

will see on your display and you will be returned to your external caller.

All handsets

Make an internal call between handsets

If you have more than one handset registered to the base, you can make internal calls between two handsets.

1. Press , then press to scroll through and display the handset you want to call, then press .

2. The receiving handset will ring and your handset name will be presented on the screen. To answer they need to press 30 seconds, you will see

. If it is not answered after

Handset not available

your display.

3. Press to end the call.

Transfer a call

You can transfer an external call to another handset registered to the base.

1. During a call, select button, then press to display press

Options

by pressing the

Transfer call

2. If you have one other handset it will ring, if you have more than one other handset you can press

or to display the handset you want, then press and it will ring. Your external call will be put on hold.

and

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

3. When the other handset answers you can announce the call and then press to transfer the call.

Hold a 3-way call

Using your handset, you can hold a 3-way call with two external callers. Or, you can hold a 3-way call between 2 handsets, if you have more than 1 registered to your base and 1 external caller. Once the 3-way call is in progress other handsets registered to the base can join the call by pressing

1. During a call, select the

button.

press

Options

by pressing

Multi call

is displayed,

2. Either enter the number you want to call or press

and scroll to the number you want or the internal handset you want and then press to call. When the second call is answered, the ﬁrst external caller will be put on hold.

3. Select

Join

by pressing the button and all

callers will be joined in a 3-way call.

Using additional handsets 67

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

68 Help

Phone doesn’t work

• Have you activated the batteries correctly? See page 5.

• Check that the mains power is correctly connected.

No dial tone or line cord error message displayed on screen

• Is the telephone cord plugged into the base and phone wall socket?

• Check that the mains power is correctly connected.

• Only use the telephone cord supplied with the phone.

Can’t make or receive calls

• Check that the mains power is correctly connected.

• The batteries may need recharging.

• Has there been a power cut? If so, place the handset back on the base for ten seconds and try again. If it still doesn’t work, disconnect the batteries and mains power for ten minutes, then reconnect and try again.

You have a dial tone, but the phone won’t dial out

• If you’re connected to a switchboard, check whether you need to dial an access code, see page 55.

Handset doesn’t ring

• The ringer volume may be switched off, see page 50.

• Check that the mains power is correctly connected.

• Do Not Disturb may be switched on, see page 23.

• Make sure the handset is registered to the base, see page 64.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

No display

• The batteries may be ﬂat, dead or incorrectly inserted.

• Recharge or replace the batteries.

Range icon ﬂashes

• Make sure the handset is registered to the base, see page 64.

• Check that the mains power is correctly connected to the base.

• Check that the handset is within range of the base.

• If the batteries are low, place the handset on the base/charger to recharge.

You hear the busy tone when you press

• Make sure the handset is in range of the base.

• Another handset registered to your BT3510 base may be on the line and Auto Join is switched off, please see page 53.

Answering machine doesn’t record any messages

• The memory may be full. Play and delete old messages, see pages 43 and 45.

Answering machine messages have the wrong date and time

• Have you set the date and time? See page 58.

Help 69

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Help

Can’t access your messages from another phone

• Have you changed the remote access PIN? See page 47. Always keep a note of the new PIN in a safe place.

• Has Remote access been turned off? To turn remote access on, see page 48.

No Caller Display number/name displayed

• Have you subscribed to a Caller Display service from your network provider? See page 60.

• The caller may have withheld their number.

• Network may not have the callers number information.

• An exact name/number match was not found in your contacts. Check that you’ve stored the full STD dialling code.

Can’t register a handset to a base

• You can register up to ﬁve handsets to your BT3510 base and you can register your BT3510 handset to up to four bases. Check that you’ve not exceeded the limits.

• Check that you’ve entered the correct system PIN number (default PIN 0000).

• Check that you’re at least one metre away from other electrical equipment to avoid interference when registering.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

Help 71

Base unit does not ring, but the lights are on

• Have you connected the telephone line correctly?

• Do Not Disturb may be switched on, see page 23.

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket or line. If you are a BT customer then please call 0800 800 151 or your network provider if you still have problems.

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes other electrical equipment can interfere with your BT3510 if it’s placed too close. We recommend that you place your BT3510 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Customer Helpline

If you’re still having problems, call us on 0800 145 6789* or go to www.bt.com/producthelp

General sales enquiries

• BT Residential lines – call 150. BT Business lines – call 152.

• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

• Additional handsets are available to purchase from the Helpdesk on 0800 145 6789*.

Billing enquiries

Please see the phone number shown on your BT bill.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

72 General information

Important

This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Replacing the handset batteries

After a time, you might ﬁnd that the handset batteries run out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

1. Open the battery compartment cover.

2. Lift the battery out and remove the batteries. Replace with two new AAA Ni-MH 550mAh rechargeable batteries.

3. Replace the battery compartment cover.

Caution

Don’t immerse batteries in water, throw them into a ﬁre or dispose of them with ordinary domestic refuse. BT accepts no responsibility for damage caused to your BT3510 by using any other types of batteries. There is a risk of explosion if incorrect batteries are ﬁtted.

Safety information

• Only use the power supply suitable for the BT3510. Using an unauthorised power supply will invalidate your guarantee and may damage the phone. The item code for the base mains power supply is 066270 . If you’ve bought a multiple pack, the item code for the charger mains power supply is 066270.

• Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT3510 Helpline on 0800 145 6789*.

• Don’t open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpline on 0800 145 6789* for all repairs.

• If the keypad is locked, it is still possible to make calls to 999 and 112 emergency numbers by dialling the number then pressing

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualiﬁed expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker ﬁtted you check with a medical expert before using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.

• It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

General information 73

• Never dispose of batteries in a ﬁre. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on any surface susceptible to heat damage.

• Do not stand your product on carpets or other surfaces which generate ﬁbres, or place it in locations preventing the free ﬂow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to ﬁre, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landﬁll.

Product disposal instructions for residential users

When you have no further use for this equipment, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

General information

Guarantee

Your BT3510 is guaranteed for 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT3510 or any component thereof, (other than batteries), which is identiﬁed as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

Guarantee conditions

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee doesn’t cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period

Prior to returning your product, please read the Help section beginning on page 68 or contact the BT3510 Helpline on 0800 145 6789*. Additional answers to frequently asked questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation (FRA) number and instructions for replacement or repair. Please note you will need the FRA number before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s recommended repair agent Discount Communications on 0800 980

8999 or a local qualiﬁed repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries.

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

General information 75

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT3510 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difﬁculties, consult your switchboard Service Provider.

Recall (R)

Recall is used when connected to certain switchboards/ PBXs and some BT Calling Features, or those services available via your network provider. The BT3510 supports time break recall but not earth loop recall.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Declaration of Conformance

Hereby, BT declares that this BT3510 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

If you would like a copy of the Declaration of Conformance, please visit www.bt.com/producthelp

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

Enter your base system PIN here:

[ / / / ]

Enter your remote access PIN here:

[ / / / ]

If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp

For a Better Future

We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment.

To ﬁnd out about what we are doing, visit

bt.com/betterfuture

Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*.

† UK’s No. 1 Phone Brand based on sales. Source GFK RT UK, Landline Phone sales, Volume and Value Sales. Jan 2000-Aug 2012.

* Calls made from within the UK mainland network are free. Mobile and international call costs may var y.

BT3510 (11/12) Issue 1

BT 3510, BT2500, BT3510 Quick Setup And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual