BT 320 User Manual

Userfriendly Guide
Converse 320
P T TB
MODE
HI LOW OFF
RINGER VOLUME
At a glance
IMPORTANT
Inserts a space in a number
Next
when storing numbers in the
memory.
Used to edit numbers when
Clear
pre-dialling or when storing
numbers in the memory.
Holds the handset in place
Handset clip
when wall-mounted.
Voice amplification
Amplifies your caller’s voice
when using the handset or
headset.
Allows you to make and
Handsfree
receive calls without lifting
the handset, leaving your
hands free.
Display
Shows 24-hour clock, battery low indicator, phone numbers, and ‘Error’ message if you press a wrong button
Headset
Used in conjunction with a headset.
Visual ring indicator
Flashes when you have an incoming call.
Call Return
Call Diversion
Reminder Call On
Reminder Call Off
Secrecy button (and light)
Allows you to talk to someone in the same room without your caller being able to hear the conversation.
Message Waiting indicator
(for Mer idian Switchboard users only)
Flashes when there is Voice Mail.
Handset park
Used when the phone is wall-mounted. Hang the handset on the hook if you need to leave the phone during a call.
Store
Lets you store numbers in the one­touch and two-touch memories.
Dial
Dials the number shown on the display.
Recall
For use with switchboard ser vices and some BT Select Services.
Redial
Redials the last number called. Repeat-dials the redial number.
Clock
Used to set the clock and time the duration of a call.
Calculator button
Switches the display to the calculator function.
Phone number label
Lift the plastic cover to remove the label and write your phone numbers.
Memory buttons
Press to dial a stored number. Buttons M6 to M10 are pre­programmed with Select Service codes.
Volume
Adjusts the volume of your caller’s voice.
Shift
Used to store and dial two-touch memory numbers.
Thank you for making the
right choice. You can
expect your Converse 320
to provide many years of
quality service. Please
read the instr uctions carefully before use and keep this user guide for
future re ference.
Check that your Converse 320 is
complete. When you
unpack you must have:
Converse 320 phone with
telephone line cable
attached
Screws and wall plugs for
wall mounting
Blank memory label
& Select Services
memory label
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Installing
your
Converse 320
Situating your Converse 320
Situate your Converse 320 close enough to a phone socket so that the cables will reach.
Do not stand it on carpets or other similar surfaces that generate fibres.
Your Converse 320 can be wall-mounted. See ‘Wall- mounting’.
Warning
Your Converse 320 is only designed to be operated in a normal of fice or domestic environment. It should not be used in bathrooms or near water.
Check your
telephone wall socket
If you do not have a modern-style socket, call
Freefone 0800 800 150.
Install the batteries
The display on your Converse 320 is powered by 3 x AAA alkaline batteries (available separately).
Make sure the phone is not plugged in to the phone socket. Open the batter y compartment cover.
Insert batteries as shown. Close the lid and replace
the compartment cover.
Plug your Converse 320
into the phone socket
Check the
dialling mode
Set the dialling mode switch on the underside of your Converse 320. It should be set to TB.
This gives you Tone dialling and ensures the phone will work with all modern digital exchanges.
If your phone does not work, tr y setting the dialling mode to P.
If you are connecting to a switchboard, check with your switchboard operator or communications manager which dialling mode you need.
Set the time
Press the Store button.
Press the Clock button.
Enter the current time using the 24-hour clock, eg. 0 9 3 0 = 9.30am, 1 5 3 0 = 3.30pm.
Press the Store button.
The time is set and displayed.
Your C on ver se 32 0 is now ready for making and receiving calls.
P T TB
MODE
1
2
3
1
1
2
3
4
Using
your
Converse 320
Emergency calls
The emergency services can be contacted by dialling 999 or 112.
If your Converse 320 is connected to a switchboard or PBX, you might have to dial another number before 999 or 112 in order to get an outside line.
On some switchboards, you may not be able to get an outside line if the power fails. Check with your switchboard operator or communications manager.
To make a call
Lift the handset off the base and dial the number you want. The display shows the number dialled.
At the end of your call, replace the handset.
To use Handsfree
You can make and receive calls without lifting the handset by pressing the Handsfree button.
To make a call:
Press the Handsfree button.
You hear the dialling tone. Dial the number you want.
The display shows the number dialled.
When your call is answered, either lift the handset or speak in ‘handsfree’ mode.
To receive a call:
When the phone rings, press the Handsfree button and speak to answer the call.
To make a call using
the Dial button
Without lifting the handset, dial the number you want. The display shows the number to be dialled.
If you make a mistake, use the 䊴Clear button to edit the number you have entered. The Next䊳button inserts a space when storing names and numbers.
Press the Dial button.
The number shown in the display is dialled in ‘handsfree’ mode.
Note
There are 3 ways to make a call on your Converse 320: by lifting the handset, using the Handsfree button or by using the Dial button.
For simplicity, only the ‘handsfree’ method is used throughout the rest of this guide. You may still use the other methods if you wish.
Using a headset
Converse headsets (RJ11 jack) are available separately from BT shops or by calling
Freefone 0800
800 150.
Plug the headset into the socket marked HEADSET on the underside of the base.
To make a call, press the Headset button.
Dial the phone number. To end the call, press the
Headset button.
To use the
Secrecy button
You can prevent your caller from hearing you while you talk to someone else close by.
During a call, press the Secrecy button.
The red Secrecy light comes on. Your caller cannot hear you.
To resume your conversation, press the Secrecy button again. The Secrecy light goes off.
1
2
3
1
2
3
1
2
3
To redial the
last number
You can redial a number up to 32 digits long.
Press the Handsfree button.
Press the Redial button.
The last number you called is redialled.
To repeat-dial
a number
This feature works in handset, handsfree and headset modes.
If the number you call is engaged, you can set your Converse 320 to dial a number repeatedly, saving you from having to continually press the Redial button.
When you hear the engaged tone, press the Redial button.
Replace the handset (or press the Handsfree or the Headset button - depending which mode you are in). The display shows BUSY.
Ten seconds after the handset is replaced, your Converse 320 will switch to ‘handsfree’ mode and the number is redialled.
If the number is still engaged, your Converse 320 will wait for 45 seconds before repeating the procedure. This will be repeated ever y 45 seconds up to a maximum of 15 times or until the call is answered.
Note
Lifting the handset, pressing the Handsfree button or the
Headset button again will
cancel the procedure.
Visual ring indicator
When you have an incoming call, the Visual ring indicator will flash in time with the ringing signal. Lift the handset to answer the call.
Message Waiting
indicator
When you have Voice Mail messages waiting, the Message Waiting indicator will flash at regular constant inter vals.
Note
This feature is for Meridian switchboard users only.
To adjust the
ringer volume
Set the ringer volume switch on the underside of your Converse 320 to the setting you want: HI, LOW or OFF.
The call indicator light will flash when you have an incoming call with all 3 settings.
To adjust the
ringer tone
Set the ringer tone switch on the underside of your Converse 320 to the setting you want: R1 for a low pitch ring or R2 for a high pitch ring.
To adjust the caller’s
speech volume
During a call, you can make your caller’s voice louder.
When using Handsfree:
Press the VOL + or VOL - button to increase or decrease the volume of your caller’s voice.
HI LOW OFF
RINGER VOLUME
1
2
1
2
R1
R2
RINGER
When using the handset or a headset:
Press the Amplify button.
Press the VOL + or VOL - button to increase or decrease the volume of your caller’s voice.
To store a one-touch
number in the memory
Your Converse 320 can store up to 20 telephone numbers: 10 one-touch numbers under the memor y buttons and 10 two-touch numbers, using the memor y buttons with the Shift button. Stored numbers can be up to 21 digits long and include the and # buttons and a pause. Use the label to keep a director y of each one-touch and two-touch number.
One-touch memory buttons 6-10 (the bottom 5 buttons) are pre-set with BT Select Services numbers (see ‘Using Select Services’). These can be overwritten if you wish.
Press the Store button.
Press the Memory button under which you want to store the number.
Enter the phone number you want to store.
Press the Store button.
The number is stored.
To change a stored number, repeat the steps shown above. The new number will replace the existing one-touch number.
To dial a
one-touch number
Press the Handsfree button and press the memor y button you want.
The number is dialled.
To store a two-touch
number in the memory
Press the Store button.
Press the Shift button.
Press the Memory button under which you want to store the number.
Enter the phone number you want to store.
Press the Store button.
The number is stored.
To dial a
two-touch number
Press the Handsfree button.
Press the Shift button.
Press the Memory button you want.
The number is dialled.
To store a number
longer than 21 digits
Store the first 21 digits as shown previously, then repeat the steps to store the remaining digits under another Memory button.
To dial a stored
number of more than
21 digits
Press the Handsfree button. Press the Memory button
which contains the first 21 digits.
Press the Memory button which contains the remaining digits.
The number is dialled automatically.
eg
eg
eg
eg
1
2
3
1
2
1
1
2
3
4
5
1
2
3
1
2
3
To store a pause in
the number
A pause is sometimes required with switch­boards and network ser vices.
A pause simply gives the switchboard a few seconds to pick up the outside line before dialling. Using the Redial button, you can insert a pause in numbers stored in the memor y.
Repeat the steps for storing a number in the memor y but press the Redial button where you want to add a pause within the number.
To set the call timer
You can time each call. During a call press the
Clock button. This displays the time of the previous call.
Press the Clock button again to start the timer. You can stop the time by pressing the Clock button once more.
When you replace the handset or press the Handsfree button to end the call, the display shows the final duration of the call for a few seconds before returning to the normal clock setting.
Memory back-up
If you unplug your Converse 320 from the telephone socket and it has fully charged batteries, it will keep all the numbers you have stored in the memor y. However, if you unplug your Converse 320 and your batteries are totally discharged, numbers stored in the memor y will be maintained for about 5 minutes only.
Pre-programmed BT Select Services numbers will not be affected.
When your batteries are within about two weeks of total exhaustion, BATT LOW will appear in the display. If you do not replace the batteries and they become totally discharged your Converse 320 will not display anything on the screen.
1
2
3
Using the calculator
Press the Calculator button.
The display will change to the calculator function.
Use the numbers and calculator functions on the memor y buttons as you would a conventional handheld calculator.
Use the # button to enter a decimal point.
Press the Calculator button at any time to return the display back to normal.
Recall button
The Recall button is for use with switchboard ser vices and some BT Select Ser vices.
Call Return
Call Return tells you the number of the last person who called you and the time and date the call was received.
Press the Handsfree button.
Press the Call Return button.
The Call Return information is announced.
Call Diversion
You can use your Converse 320 to request the network to divert incoming calls to another number.
You can choose to divert:
- all calls
- calls that you do not answer within 5 rings
- calls when your line is already engaged.
To switch Call Diversion
on and off
Press the Handsfree button.
Press the Call Diversion button.
Enter the number to which you would like your calls diverted.
Press the # button and listen for confirmation of your instructions.
Press the Handsfree button.
Call Minder
Call Minder gives you an answering ser vice that takes messages when you do not answer your phone or if you are already on the line.
Details on how to use Call Minder are provided when you subscribe to the ser vice.
To ring your Call Minder
service
Press the Handsfree button.
Press the Call Minder button.
When Call Minder answers, follow the voice prompts to play back, save, delete and skip for ward or backward through your messages.
Reminder Call
You can turn your Converse 320 into a 24-hour alarm clock that rings you back at the exact time you specify.
Using BT
Select
Services
Note
A switchboard can provide a similar range of functions to BT Select Services. If your Converse 320 is connected to a switchboard, you can simply use it as a normal extension.
Your Converse 320 gives you easy access to a range of BT Select Ser vices. Five of the one-touch buttons have been pre-set with phone numbers for the following ser vices:
You can replace the pre-set numbers with your own numbers, if you wish. Simply follow the steps shown in ‘To store a one- touch number’.
If you are not connected to the BT network, some of the ser vices may not be available.
Call Return
Call Minder
1
2
1
2
3
4
5
1
2
3
Service Code Call Return 1471
(No charge)
Set Call Diversion 21 Cancel Call Diversion #21#
(Quarterly subscription) Call Minder 1571
(Quarterly subscription) Reminder Call on ✱55
(Pay per call)
Reminder Call off #55#
Call Diversion
To set a
Reminder Call
Press the Handsfree button.
Press the Reminder Call On button.
Enter the time you want to be called back, using the 24-hour clock, e.g. 1 6 3 0 books a Reminder Call at
4.30 pm. Press # and listen for
confirmation.
Press the Handsfree button.
To cancel a
Reminder Call
Press the Handsfree button.
Press the Reminder Call Off button.
Listen for confirmation. Press the Handsfree button.
Other services
Three Way Calling
Lets you speak to 2 other callers at the same time.
Charge Advice
Instantly tells you the exact cost of your last call.
Call Waiting
During a call, a discreet ‘beep’ lets you know another person is tr ying to get through. You can put your original caller ‘on hold’ and switch to the new caller.
For information on these and many other valuable services, call BT on 152. If you are not connected to the BT network, ask your Telecom supplier for information about their services.
To re-set BT Select
Services buttons
If you have stored your own numbers over the BT Select Ser vices one-touch buttons, you can re-set them to the original BT numbers.
Press the Store button.
Press the Memory button you want to re-set.
Press the Store button.
For further instr uctions, see the Select Services User Guide, supplied when you subscribe to the services of your choice.
Wa ll -
mounting
Your Converse 320 can be wall-mounted using the screws and wall plugs provided.
Unclip the stand on the back of the Converse 320.
Drill 2 holes in the wall 61mm vertically apart using a 5.5mm drill bit.
Insert the wall plugs if necessar y, then insert the screws leaving about 5mm protruding from the wall on which to hang the phone.
Rotate the handset clip 180˚ so that it protrudes upward. This holds the handset in place when wall-mounted.
Hang the holes on the back of the phone over the screwheads and gently pull the phone downward to make sure it is securely in place.
Hang the handset on the handset clip.
WALL
WALL PLUG
SCREW
83mm
eg
1
2
3
4
5
1
1
2
3
1
2
3
4
5
6
2
3
4
Reminder Call On
Reminder Call Off
Call Minder
Technical
information
Environment
Your Converse 320 should be kept free of dust, moisture and high temperatures.
Wipe the casing clean with a damp, not wet, cloth. Do not use spray or abrasive cleaners as damage to the internal components or polished surfaces could result.
How many phones can you have? (REN)
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Converse 320 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
With dif ferent telephone types there is no guarantee of ringing, even when the REN is less than 4.
Connection information
Your Converse 320 may be connected to public networks in the United Kingdom.
It may also be connected to compatible switchboards. If in doubt, your switchboard supplier or maintainer should be able to offer help. Advice on connection to BT switching systems can be obtained by dialling Freefone 0800 800
154.
It can be connected to Meridian systems with Message Waiting. The Message Waiting Indicator responds to the series of line reversals output by the Meridian. If you do not have a compatible switchboard, it cannot be guaranteed that your Converse 320 will operate correctly under all possible conditions of connection.
Guarantee
If you own your Converse 320 under BT’s guarantee, BT guarantees the product for one year provided that:
The goods have only been used for their intended purpose and have not been subjected to misuse, or been wilfully or accidentally damaged.
The goods have not been tampered with or repaired by anyone other than BT, its staff or agents. If a fault does occur in this product, and you bought the unit yourself, provided that you return it to the place of purchase and produce your receipt, it will either be repaired or replaced free of charge.
The terms and conditions of this guarantee do not affect your statutory rights.
If you own your Converse 320 outside guarantee:
If your Converse 320 needs repair after the guarantee period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network.
We recommend that you contact BT on Freefone 0800 800 150 or visit your nearest BT shop and you will be informed of our recommended repair agents.
Offices in Europe, North America, Japan and Asia Pacific.
The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchton e™is a registered trade mark of
British Telecommunications plc in the UK. © British Telecommunications plc 1998.
Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Malaysia. Issue No.1 (01/99). 6 Designed by The Art & Design Par tnership Ltd.
CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)
APPROVED for connection to
telecommunication systems specified in the instructions for use subject to
the conditions set out in them
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