BT 320 User Manual

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Page 1

Userfriendly Guide

Converse 320

Page 2

P T TB

MODE

HI LOW OFF

RINGER VOLUME

At a glance

IMPORTANT

Inserts a space in a number

when storing numbers in the

memory.

Used to edit numbers when

Clear

pre-dialling or when storing

numbers in the memory.

Holds the handset in place

Handset clip

when wall-mounted.

Voice amplification

Amplifies your caller’s voice

when using the handset or

headset.

Allows you to make and

Handsfree

receive calls without lifting

the handset, leaving your

hands free.

Display

Shows 24-hour clock, battery low indicator, phone numbers, and ‘Error’ message if you press a wrong button

Headset

Used in conjunction with a headset.

Visual ring indicator

Flashes when you have an incoming call.

Call Return

Call Diversion

Call Minder

Reminder Call On

Reminder Call Off

Secrecy button (and light)

Allows you to talk to someone in the same room without your caller being able to hear the conversation.

Message Waiting indicator

(for Mer idian Switchboard users only)

Flashes when there is Voice Mail.

Handset park

Used when the phone is wall-mounted. Hang the handset on the hook if you need to leave the phone during a call.

Store

Lets you store numbers in the onetouch and two-touch memories.

Dial

Dials the number shown on the display.

Recall

For use with switchboard ser vices and some BT Select Services.

Redial

Redials the last number called. Repeat-dials the redial number.

Clock

Used to set the clock and time the duration of a call.

Calculator button

Switches the display to the calculator function.

Phone number label

Lift the plastic cover to remove the label and write your phone numbers.

Memory buttons

Press to dial a stored number. Buttons M6 to M10 are preprogrammed with Select Service codes.

Volume

Adjusts the volume of your caller’s voice.

Shift

Used to store and dial two-touch memory numbers.

Thank you for making the

right choice. You can

expect your Converse 320

to provide many years of

quality service. Please

read the instr uctions carefully before use and keep this user guide for

future re ference.

Check that your Converse 320 is

complete. When you

unpack you must have:

Converse 320 phone with

telephone line cable

attached

✓

Screws and wall plugs for

wall mounting

✓

Blank memory label

& Select Services

memory label

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 n r

u t e

 l

l a

 n o i

s r

e v i



l l a

 r

e d n

✓

 r e d

i m e



n O l

l a



e d n

m e R



f f O

l a C

Page 3

Installing

your

Converse 320

Situating your Converse 320

Situate your Converse 320 close enough to a phone socket so that the cables will reach.

Do not stand it on carpets or other similar surfaces that generate fibres.

Your Converse 320 can be wall-mounted. See ‘Wall- mounting’.

Warning

Your Converse 320 is only designed to be operated in a normal of fice or domestic environment. It should not be used in bathrooms or near water.

Check your

telephone wall socket

If you do not have a modern-style socket, call

Freefone 0800 800 150.

Install the batteries

The display on your Converse 320 is powered by 3 x AAA alkaline batteries (available separately).

Make sure the phone is not plugged in to the phone socket. Open the batter y compartment cover.

Insert batteries as shown. Close the lid and replace

the compartment cover.

Plug your Converse 320

into the phone socket

Check the

dialling mode

Set the dialling mode switch on the underside of your Converse 320. It should be set to TB.

This gives you Tone dialling and ensures the phone will work with all modern digital exchanges.

If your phone does not work, tr y setting the dialling mode to P.

If you are connecting to a switchboard, check with your switchboard operator or communications manager which dialling mode you need.

Set the time

Press the Store button.

Press the Clock button.

Enter the current time using the 24-hour clock, eg. 0 9 3 0 = 9.30am, 1 5 3 0 = 3.30pm.

Press the Store button.

The time is set and displayed.

Your C on ver se 32 0 is now ready for making and receiving calls.

P T TB

MODE

Page 4

Using

your

Converse 320

Emergency calls

The emergency services can be contacted by dialling 999 or 112.

If your Converse 320 is connected to a switchboard or PBX, you might have to dial another number before 999 or 112 in order to get an outside line.

On some switchboards, you may not be able to get an outside line if the power fails. Check with your switchboard operator or communications manager.

To make a call

Lift the handset off the base and dial the number you want. The display shows the number dialled.

At the end of your call, replace the handset.

To use Handsfree

You can make and receive calls without lifting the handset by pressing the Handsfree button.

To make a call:

Press the Handsfree button.

You hear the dialling tone. Dial the number you want.

The display shows the number dialled.

When your call is answered, either lift the handset or speak in ‘handsfree’ mode.

To receive a call:

When the phone rings, press the Handsfree button and speak to answer the call.

To make a call using

the Dial button

Without lifting the handset, dial the number you want. The display shows the number to be dialled.

If you make a mistake, use the 䊴Clear button to edit the number you have entered. The Next䊳button inserts a space when storing names and numbers.

Press the Dial button.

The number shown in the display is dialled in ‘handsfree’ mode.

Note

There are 3 ways to make a call on your Converse 320: by lifting the handset, using the Handsfree button or by using the Dial button.

For simplicity, only the ‘handsfree’ method is used throughout the rest of this guide. You may still use the other methods if you wish.

Using a headset

Converse headsets (RJ11 jack) are available separately from BT shops or by calling

Freefone 0800

800 150.

Plug the headset into the socket marked HEADSET on the underside of the base.

To make a call, press the Headset button.

Dial the phone number. To end the call, press the

Headset button.

To use the

Secrecy button

You can prevent your caller from hearing you while you talk to someone else close by.

During a call, press the Secrecy button.

The red Secrecy light comes on. Your caller cannot hear you.

To resume your conversation, press the Secrecy button again. The Secrecy light goes off.

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To redial the

last number

You can redial a number up to 32 digits long.

Press the Handsfree button.

Press the Redial button.

The last number you called is redialled.

To repeat-dial

a number

This feature works in handset, handsfree and headset modes.

If the number you call is engaged, you can set your Converse 320 to dial a number repeatedly, saving you from having to continually press the Redial button.

When you hear the engaged tone, press the Redial button.

Replace the handset (or press the Handsfree or the Headset button - depending which mode you are in). The display shows BUSY.

Ten seconds after the handset is replaced, your Converse 320 will switch to ‘handsfree’ mode and the number is redialled.

If the number is still engaged, your Converse 320 will wait for 45 seconds before repeating the procedure. This will be repeated ever y 45 seconds up to a maximum of 15 times or until the call is answered.

Note

Lifting the handset, pressing the Handsfree button or the

Headset button again will

cancel the procedure.

Visual ring indicator

When you have an incoming call, the Visual ring indicator will flash in time with the ringing signal. Lift the handset to answer the call.

Message Waiting

indicator

When you have Voice Mail messages waiting, the Message Waiting indicator will flash at regular constant inter vals.

Note

This feature is for Meridian switchboard users only.

To adjust the

ringer volume

Set the ringer volume switch on the underside of your Converse 320 to the setting you want: HI, LOW or OFF.

The call indicator light will flash when you have an incoming call with all 3 settings.

To adjust the

ringer tone

Set the ringer tone switch on the underside of your Converse 320 to the setting you want: R1 for a low pitch ring or R2 for a high pitch ring.

To adjust the caller’s

speech volume

During a call, you can make your caller’s voice louder.

When using Handsfree:

Press the VOL + or VOL - button to increase or decrease the volume of your caller’s voice.

HI LOW OFF

RINGER VOLUME

RINGER

Page 6

When using the handset or a headset:

Press the Amplify button.

Press the VOL + or VOL - button to increase or decrease the volume of your caller’s voice.

To store a one-touch

number in the memory

Your Converse 320 can store up to 20 telephone numbers: 10 one-touch numbers under the memor y buttons and 10 two-touch numbers, using the memor y buttons with the Shift button. Stored numbers can be up to 21 digits long and include the ✱ and # buttons and a pause. Use the label to keep a director y of each one-touch and two-touch number.

One-touch memory buttons 6-10 (the bottom 5 buttons) are pre-set with BT Select Services numbers (see ‘Using Select Services’). These can be overwritten if you wish.

Press the Store button.

Press the Memory button under which you want to store the number.

Enter the phone number you want to store.

Press the Store button.

The number is stored.

To change a stored number, repeat the steps shown above. The new number will replace the existing one-touch number.

To dial a

one-touch number

Press the Handsfree button and press the memor y button you want.

The number is dialled.

To store a two-touch

number in the memory

Press the Store button.

Press the Shift button.

Press the Memory button under which you want to store the number.

Enter the phone number you want to store.

Press the Store button.

The number is stored.

To dial a

two-touch number

Press the Handsfree button.

Press the Shift button.

Press the Memory button you want.

The number is dialled.

To store a number

longer than 21 digits

Store the first 21 digits as shown previously, then repeat the steps to store the remaining digits under another Memory button.

To dial a stored

number of more than

21 digits

Press the Handsfree button. Press the Memory button

which contains the first 21 digits.

Press the Memory button which contains the remaining digits.

The number is dialled automatically.

Page 7

To store a pause in

the number

A pause is sometimes required with switchboards and network ser vices.

A pause simply gives the switchboard a few seconds to pick up the outside line before dialling. Using the Redial button, you can insert a pause in numbers stored in the memor y.

Repeat the steps for storing a number in the memor y but press the Redial button where you want to add a pause within the number.

To set the call timer

You can time each call. During a call press the

Clock button. This displays the time of the previous call.

Press the Clock button again to start the timer. You can stop the time by pressing the Clock button once more.

When you replace the handset or press the Handsfree button to end the call, the display shows the final duration of the call for a few seconds before returning to the normal clock setting.

Memory back-up

If you unplug your Converse 320 from the telephone socket and it has fully charged batteries, it will keep all the numbers you have stored in the memor y. However, if you unplug your Converse 320 and your batteries are totally discharged, numbers stored in the memor y will be maintained for about 5 minutes only.

Pre-programmed BT Select Services numbers will not be affected.

When your batteries are within about two weeks of total exhaustion, BATT LOW will appear in the display. If you do not replace the batteries and they become totally discharged your Converse 320 will not display anything on the screen.

Using the calculator

Press the Calculator button.

The display will change to the calculator function.

Use the numbers and calculator functions on the memor y buttons as you would a conventional handheld calculator.

Use the # button to enter a decimal point.

Press the Calculator button at any time to return the display back to normal.

Recall button

The Recall button is for use with switchboard ser vices and some BT Select Ser vices.

Page 8

Call Return

Call Return tells you the number of the last person who called you and the time and date the call was received.

Press the Handsfree button.

Press the Call Return button.

The Call Return information is announced.

Call Diversion

You can use your Converse 320 to request the network to divert incoming calls to another number.

You can choose to divert:

- all calls

- calls that you do not answer within 5 rings

- calls when your line is already engaged.

To switch Call Diversion

on and off

Press the Handsfree button.

Press the Call Diversion button.

Enter the number to which you would like your calls diverted.

Press the # button and listen for confirmation of your instructions.

Press the Handsfree button.

Call Minder

Call Minder gives you an answering ser vice that takes messages when you do not answer your phone or if you are already on the line.

Details on how to use Call Minder are provided when you subscribe to the ser vice.

To ring your Call Minder

service

Press the Handsfree button.

Press the Call Minder button.

When Call Minder answers, follow the voice prompts to play back, save, delete and skip for ward or backward through your messages.

Reminder Call

You can turn your Converse 320 into a 24-hour alarm clock that rings you back at the exact time you specify.

Using BT

Select

Services

Note

A switchboard can provide a similar range of functions to BT Select Services. If your Converse 320 is connected to a switchboard, you can simply use it as a normal extension.

Your Converse 320 gives you easy access to a range of BT Select Ser vices. Five of the one-touch buttons have been pre-set with phone numbers for the following ser vices:

You can replace the pre-set numbers with your own numbers, if you wish. Simply follow the steps shown in ‘To store a one- touch number’.

If you are not connected to the BT network, some of the ser vices may not be available.

Call Return

Call Minder

Service Code Call Return 1471

(No charge)

Set Call Diversion ✱21✱ Cancel Call Diversion #21#

(Quarterly subscription) Call Minder 1571

(Quarterly subscription) Reminder Call on ✱55✱

(Pay per call)

Reminder Call off #55#

Call Diversion

Page 9

To set a

Reminder Call

Press the Handsfree button.

Press the Reminder Call On button.

Enter the time you want to be called back, using the 24-hour clock, e.g. 1 6 3 0 books a Reminder Call at

4.30 pm. Press # and listen for

confirmation.

Press the Handsfree button.

To cancel a

Reminder Call

Press the Handsfree button.

Press the Reminder Call Off button.

Listen for confirmation. Press the Handsfree button.

Other services

Three Way Calling

Lets you speak to 2 other callers at the same time.

Charge Advice

Instantly tells you the exact cost of your last call.

Call Waiting

During a call, a discreet ‘beep’ lets you know another person is tr ying to get through. You can put your original caller ‘on hold’ and switch to the new caller.

For information on these and many other valuable services, call BT on 152. If you are not connected to the BT network, ask your Telecom supplier for information about their services.

To re-set BT Select

Services buttons

If you have stored your own numbers over the BT Select Ser vices one-touch buttons, you can re-set them to the original BT numbers.

Press the Store button.

Press the Memory button you want to re-set.

Press the Store button.

For further instr uctions, see the Select Services User Guide, supplied when you subscribe to the services of your choice.

Wa ll -

mounting

Your Converse 320 can be wall-mounted using the screws and wall plugs provided.

Unclip the stand on the back of the Converse 320.

Drill 2 holes in the wall 61mm vertically apart using a 5.5mm drill bit.

Insert the wall plugs if necessar y, then insert the screws leaving about 5mm protruding from the wall on which to hang the phone.

Rotate the handset clip 180˚ so that it protrudes upward. This holds the handset in place when wall-mounted.

Hang the holes on the back of the phone over the screwheads and gently pull the phone downward to make sure it is securely in place.

Hang the handset on the handset clip.

WALL

WALL PLUG

SCREW

83mm

Reminder Call On

Reminder Call Off

Call Minder

Page 10

Technical

information

Environment

Your Converse 320 should be kept free of dust, moisture and high temperatures.

Wipe the casing clean with a damp, not wet, cloth. Do not use spray or abrasive cleaners as damage to the internal components or polished surfaces could result.

How many phones can you have? (REN)

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Converse 320 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.

With dif ferent telephone types there is no guarantee of ringing, even when the REN is less than 4.

Connection information

Your Converse 320 may be connected to public networks in the United Kingdom.

It may also be connected to compatible switchboards. If in doubt, your switchboard supplier or maintainer should be able to offer help. Advice on connection to BT switching systems can be obtained by dialling Freefone 0800 800

154.

It can be connected to Meridian systems with Message Waiting. The Message Waiting Indicator responds to the series of line reversals output by the Meridian. If you do not have a compatible switchboard, it cannot be guaranteed that your Converse 320 will operate correctly under all possible conditions of connection.

Guarantee

If you own your Converse 320 under BT’s guarantee, BT guarantees the product for one year provided that:

The goods have only been used for their intended purpose and have not been subjected to misuse, or been wilfully or accidentally damaged.

The goods have not been tampered with or repaired by anyone other than BT, its staff or agents. If a fault does occur in this product, and you bought the unit yourself, provided that you return it to the place of purchase and produce your receipt, it will either be repaired or replaced free of charge.

The terms and conditions of this guarantee do not affect your statutory rights.

If you own your Converse 320 outside guarantee:

If your Converse 320 needs repair after the guarantee period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network.

We recommend that you contact BT on Freefone 0800 800 150 or visit your nearest BT shop and you will be informed of our recommended repair agents.

Page 11

Offices in Europe, North America, Japan and Asia Pacific.

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchton e™is a registered trade mark of

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Malaysia. Issue No.1 (01/99). 6 Designed by The Art & Design Par tnership Ltd.

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

APPROVED for connection to

telecommunication systems specified in the instructions for use subject to

the conditions set out in them