BT 310 User Manual

*YOU MUST SUBSCRIBE TO A COMPATIBLE

CALLER DISPLAY, CALL WAITING AND

VOICE MESSAGING SERVICE

BEFORE THESE FEATURES

WILL WORK.

A QUARTERLY FEE

IS PAYABLE.

This product is intended for connection to analogue public switched telephone networks and

private switchboards in the United Kingdom.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

User Guide

Decor 310

Caller Display* Telephone

Please note that battery is not included.
You will need 1xPP3 9Volt battery.

1

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

At a glance

Volume button

Use to adjust the
volume during
handsfree operation.

Arrow buttons

Use to move through the menu options.
Also used when entering or editing
names and numbers.

Recall button

For use with a switchboard/PBX
and BT Select Services.

Redial button

Redials the last number called.
Also, used to enter a pause in a
stored number.

Secrecy/Clear button

Press to mute the call so your caller
cannot hear you. When pressed
music will be played to both you and
your caller.

Also used as a clear button to delete
digits or characters when entering
or editing names and numbers.

Handsfree button

Allows you to hold a conversation
over the loudspeaker without
lifting the handset.

Call indicator light

Lights up to indicate an
incoming call.

Handsfree indicator light

Lights up to indicate that
handsfree is in use.

Decor 310

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Enter

Exit

Dial button

Press to automatically dial a
number stored in the calls list or
directory. Also used when
preparatory dialling.

Menu/Enter button

Press to enter and select
the menu options.

Calls list button

Press to enter the
Calls list.

Directory/Exit button

Use to view the names and numbers in the
directory. Also used to exit the menu.

Explanation of display icons

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

2

AM

RINGER

OFF

CALL

WAITING

NEW

CALLS

/

:

AN SMITH

123456789

1 Time. 2 Date.

The time and date can be set
manually, see page 13. Alternatively,
if you have subscribed to a Caller
Display Service, the first call you
receive will automatically update the
time and date. The time and date will
also be displayed in the calls list to
indicate when each call was received.

3 Battery low indicator.

This will be displayed to indicate
when the battery is low and needs
replacing.

4 Ringer Off.

This will be displayed to remind you
the ringer is set to off.

5 Alarm set.
5 This will be displayed when the alarm

is set to ON.

6 Call Waiting.

This will flash to indicate you have
a caller waiting. This will also be
displayed in the calls list to indicate
the entry was a waiting caller.

7 Phone in use/Call answered.

This will be displayed when the phone
is in use. It will also be displayed in
the calls list to indicate the call was
answered.

8 New unviewed calls in the calls list.

Displays the number of new calls
received since you last viewed the
calls list. It will also display the total
number of calls stored in the calls list.

9 Voice message waiting.

This will be displayed to indicate
that you have a voice message.

See page 20

.

3

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

In this guide

At a glance 1

Introduction 4

Unpacking your Decor 310 4
For your records 4
Safety information 4

Setting up 5

Using the telephone 6

Call timer 6
Last number redial 7
Secrecy/Music on hold 7
Handsfree talking 8
Recall 8
Name and number directory 9
Alarm clock 13
Caller Display 16
Calls list 16
New call indicator 17
Call Waiting 18
Voice mail indication 20

Help 22

General information 23

Guarantee 23
Technical information 24
Switchboard compatibility 24

Wall mounting 25

Index 26

Unpacking your Decor 310

If anything is missing, please contact
your place of purchase immediately.

Decor 310 telephone
with telephone line
attached.

Screws, wall plugs and
plinth for wall-mounting.

Decor 310

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For your records

For guarantee purposes, proof of
purchase is required, so please keep
your receipt.

Date of purchase:

Place of purchase:

Serial number

(on the underside of the base unit):

Purchase price:

4

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Introduction

Your Decor 310 has been designed for ease of use and made to the
high standards set by BT. You can expect your Decor 310 to give
you many years of trouble-free service.

Please read the instructions carefully
before use and keep this User Guide
for future reference.

Safety information

General

Simply clean your Decor 310 with a damp
(not wet) cloth, or an antistatic wipe.

Never use household polish as this may
damage the product.

Never use a dry cloth as this may cause
static shock.

Do not open the Decor 310. This could
expose you to high voltages or other
risks.

Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.

Environmental

Do not expose to direct sunlight.

We recommend that you do not place
the product on antique/veneered wood
to avoid damage.

Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing free flow
of air over its surfaces.

Do not submerge any part of your product
in water and do not use it in damp or
humid conditions, such as in bathrooms.

Do not expose your product to fire,
explosive or other hazardous conditions.

5

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Setting up

Plan the location of your
Decor 310

Situate your Decor 310 close enough
to a phone socket so that the line cord
will reach.

You can wall mount your Decor 310, for
more information see page 25.

Your Decor 310 is now ready for use.

2 Plug your Decor 310 into

the telephone socket

Please note you will require 1xPP3 9Volt
battery. This is not included.

Lift the battery cover and insert the
battery as shown.

1 Insert the back up battery

Battery Low Warning

The battery low icon is displayed
when the battery is nearing the end of
its useful life or when the batteries are
completely flat.

Note

You will still be able to make and
receive calls via the handset without
a battery fitted. However, the full
features of your Decor 310 will not be
available.

BATTERY

COVER

6

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Using the telephone

To make a call

Press buttons in the order shown

Lift the handset and wait for
the dial tone.

Dial the telephone number.

The icon will be shown on
the display to indicate that the
phone is in use.

Or

Preparatory dialling.

Dial the telephone number.

It is shown on the display but
not dialled.

Press the DIAL button. The
number will be dialled
automatically using handsfree.

If you wish to speak to your
caller privately you can pick up
the handset at any time.

To end a call

Replace the handset.

To receive a call

When the telephone rings, the
call indicator light will flash to
indicate that there is an
incoming call. Simply pick up
the handset.

Call timer

Your Decor 310 automatically times the
duration of all outgoing and incoming
external calls. The call duration will be
shown both during the call and for a
few seconds after it is completed.

Dial

Note

If you enter any digits
incorrectly, use the LEFT or
RIGHT arrow button to
move to the digit and press
the SECRECY/CLEAR button
to delete.

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Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

To redial the last number
called

Lift the handset.

Press the REDIAL button.
The last number called is
dialled automatically.

If the REDIAL button is
pressed when the handset is
down, the display will show
the number and REDIAL.

Press the DIAL button and the
number will be dialled
automatically using handsfree.

To switch secrecy on and off

During a call press and release
the SECRECY button.

Your caller will be put on hold
and both you and the caller
will hear music until the
SECRECY button is pressed
again.

You can now talk to someone
in the room without your
caller hearing you. The display
will flash SECRECY to indicate
that secrecy is on.

Press and release the
SECRECY button to return to
your caller.

Secrecy/Music on hold

When on a call you can talk to someone
in the same room, without your caller
hearing.

Redial

Redial

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Note

If there is no number stored
in the redial memory, the
display will show NO REDIAL.

Dial

Last number redial

Your Decor 310 stores the last number
called which enables quick and easy
redialling. A redial number can be no
longer than 32 digits.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

8

To make a handsfree call

Press the HANDSFREE button.
The handsfree light will come
on and HANDSFREE will be
displayed for 5 seconds. You
will hear the dial tone.

Dial the telephone number.

To end your call, press the
HANDSFREE button.

You can pick up the handset
at any time if you wish to speak
to your caller privately.

Handsfree talking

The handsfree feature allows you to
use the phone without picking up the
handset, giving you more freedom
when you are speaking on the phone.
You can hear the caller’s voice through
the in-built speaker.

You can also switch to handsfree mode
during a call by pressing the
HANDSFREE button and replacing the
handset.

Handsfree

Vol

Handsfree

To change the volume when
using handsfree

You can adjust the speaker
volume when you are on a
handsfree call.

Press the VOLUME button.
The volume level will be shown
on the display VOLUME .

There are 5 levels to choose
from. The display will show
the volume level as you adjust
it. The selected volume level
will remain until changed.

To receive a call in handsfree
mode

Press the HANDSFREE button
when the phone rings.

Handsfree

Note

You can only change the volume of
a call when using handsfree.

You may need to use the
RECALL button if you are
connected to a switchboard/
PBX (Private Branch
Exchange), contact your PBX
supplier for further information.
The RECALL button is also
used for BT Select Services.

For more information on
BT’s Select Services call BT on
Freefone 0800 800 150.

To use the Recall button

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Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Entering names:

Use the keypad letters to
enter names. To move to the
next character press the
RIGHT arrow button once.
(Maximum 15 characters.)

For example, if you wish to
store the name TOM:

To enter the letter T, press the
8 button once.

Press the RIGHT arrow button.

To enter the letter O, press the
6 button three times.

Press the RIGHT arrow button.

To enter the letter M, press the
6 button once.

Press the ENTER button to
confirm the entry.

The display will show ENTER
NUMBER.

Enter the telephone number
you want to store. (Maximum
18 digits.)

Press the ENTER button to
confirm the entry.

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To store a name and number
in the directory

Press the ENTER button.

The display will show
ADD ENTRY, press the ENTER
button again.

The display will show how many
entries are stored already, e.g.
ENTRIES: 10.

The display will then show
ENTER NAME, followed by a
flashing cursor.

Enter the name using the
letters on the keypad.

Note

If the directory is full, the
display will show MEMORY
FULL.

Name and number
directory

You can store up to 30 of your most
frequently used names and numbers in
the directory.

You can also select a group under which
you want to store the number, e.g.
NORMAL, FAMILY, FRIENDS or VIP.
You can then select a different ring tone
for each group, see ‘To set the ringer tone’,
page 12.

Note

If you enter a character or
digit incorrectly you can use
the LEFT or RIGHT arrow
button to move the cursor to
the character and delete it by
pressing the CLEAR button.

Note

The display will show END OF LIST
if you reach the end of the directory.

You can exit the directory and return
to the normal display by pressing the
EXIT button at any time.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

10

To dial a number from the
directory

Press the DIRECTORY button.

Use the UP or DOWN arrow
button to find the entry you
want to dial.

Press the DIAL button to dial
the number.

The number will be dialled
automatically using handsfree.

You can pick up the handset at
anytime if you wish to speak to
your caller privately.

Note

To search alphabetically,
press the relevant keypad
number, for example to find
TOM, press the 8 button
once and scroll through the
entries under T.

The display will show e.g.
GROUP: NORMAL.

Use the LEFT or RIGHT arrow
button to select the ringer tone
group you wish to store your
entry in (NORMAL, FAMILY,
FRIENDS or VIP.)

Press the ENTER button to
confirm. The display will show
SAVED and you will hear a
confirmation tone.

The display will show ADD
ENTRY.

Press the ENTER button again
to store another entry in the
directory

Or

Press the EXIT button to
return to the normal display.

Note

You can also select a
different ring tone for each
group, see ‘To set the ringer
tone’, page 12.

Dial

To delete an entry from the
directory

Press the DIRECTORY button.

Use the UP or DOWN arrow
button to find the entry you
want to delete.

Press the CLEAR button twice.

The display will show DELETE
ENTRY? Press the CLEAR
button again to confirm.

The display will show
DELETED and you will hear a
confirmation tone.

Press the EXIT button to
return to the normal display.

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To edit directory names and
numbers

Press the DIRECTORY button.

Use the UP or DOWN arrow
button to find the entry you
want to edit.

Press the ENTER button to
confirm.

Use the UP, DOWN, LEFT or
RIGHT arrow buttons to move
to the digits or letters you
want to edit. The selected digit
or character will flash.

Use the CLEAR button to
delete numbers or letters and
enter new ones using the
numbers/letters on the keypad.

Press the ENTER button to
store the new entry.

Use the LEFT or RIGHT arrow
button to select the ringer tone
group, e.g. NORMAL,
FAMILY, FRIENDS or VIP.

Press the ENTER button.
The display will show SAVED
and you will hear a confirmation
tone.

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To set the ringer tone

There are 4 ringer tones to
choose from: TYPE 1-4. The
default setting is TYPE 1.

You can select a different ring
tone for each group in your
directory so you will have an
indication of who is calling you
when the phone rings, e.g.
NORMAL, FRIEND, FAMILY
or VIP.

Press the MENU button.

Use the DOWN arrow button
to scroll to RINGER TYPE.

Press the ENTER button. The
display will show the ring group
and tone, e.g: NORMAL TYPE

1. You will hear a sample tone.

Use the LEFT or RIGHT arrow
button to select the required
tone for the ringer group
displayed. (TYPE 1-4). You will
hear a sample tone.

Press the ENTER button to
confirm the tone you want.

The display will show SAVED
and you will hear a confirmation
tone.

The display will show the
next caller group, e.g: FRIEND
TYPE 2.

Repeat these instructions to set
the ring tones for the remaining
caller groups.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

12

To adjust the ringer volume

There are 3 volume levels to
choose from: HIGH, LOW or
OFF. The default setting is
HIGH.

Press the MENU button.

Use the DOWN arrow button
to scroll to RINGER LEVEL.

Press the ENTER button. The
display will show HIGH, LOW,
OFF and the current setting
will flash.

Use the LEFT or RIGHT arrow
button to select the required
level.

Press the ENTER button to
confirm. The display will show
SAVED and you will hear a
confirmation tone.

Press the EXIT button to
return to the normal display.

Note

If the ringer is set to OFF the
display will show RINGER
OFF. The call indicator light
will still flash to indicate

someone is calling you.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

13

Alarm clock

You can use your Decor 310 telephone
as an alarm clock. You must set the date
and time before the alarm will work.

To set the date and time

Press the MENU button.

Use the DOWN arrow button
to scroll to SET DATE TIME.

Press the ENTER button.
ENTER HOUR will be displayed
and the hour digits will flash.

Enter the hour (12 hour clock).

Press the ENTER button to
confirm the entry. ENTER
MINUTE will be displayed and
the minute digits will flash.

Enter the minutes.

Follow these instructions for
changing any of the other
ringer group names.

To change the name of a
ringer group

You may wish to change the
names of the ringer groups, for
example you may want to name
one of them WORK if you
work from home. (Maximum
7 characters.)

Press the MENU button.

Use the DOWN arrow button
to scroll to RINGER TYPE.

Press the ENTER button.

Press the UP or DOWN arrow
buttons to select the group
name you wish to change.

Press and hold the CLEAR
button for 6 seconds. The
selected group name is deleted.

Enter a new name using the
letters on the keypad.

Press the ENTER button twice.

The display will show SAVED
and you will hear a confirmation
tone.

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Press the EXIT button at any
time to return to the normal
display.

Note

You can change the name of a ringer
group if you wish, see below.

Note

If you have subscribed to a Caller
Display Service, the first call you
receive will automatically update the
time and date.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

14

To set the alarm

Press the MENU button.

Use the DOWN arrow button
to scroll to SET ALARM.

Press the ENTER button.
The display will show ALARM
ON OFF.

Use the LEFT or RIGHT arrow
button to select either ON or
OFF.

If you select OFF, the display
will flash OFF. Press the
ENTER button to confirm.
The display will show SAVED.

If you select ON, press the
ENTER button. ENTER HOUR
will be displayed and the hour
digits will flash.

Enter the hour (12 hour clock).

Press the ENTER button to
confirm the entry. ENTER
MINUTE will be displayed and
the minute digits will flash.

Enter the minutes.

Note

If the alarm setting is
currently ON, the alarm time
set will be displayed and ON
will flash.

Press the ENTER button to
confirm the entr y. The display
will flash AM or PM.

Use the LEFT or RIGHT arrow
button to select either AM or PM.

Press the ENTER button to
confirm the entry. ENTER DAY
will be displayed and the day
digits will flash.

Enter the day, e.g. 20 for the
20th.

Press the ENTER button to
confirm the entry. ENTER
MONTH will be displayed and
the month digits will flash.

Enter the month, e.g. 12 for
December.

Press the ENTER button to
confirm. The display will show
SAVED and you will hear a
confirmation tone.

Press the EXIT button to
return to the normal display.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

15

Note

The alarm will ring daily at the time
set until the setting is turned off.

Press the ENTER button to
confirm entr y. The display will
flash AM or PM.

Use the LEFT or RIGHT arrow
button to select either AM or PM.

Press the ENTER button to
confirm. The display will show
SAVED and you will hear a
confirmation tone.

Press the EXIT button to
return to the normal display.

The alarm clock icon will be
displayed to indicate the alarm
is set to ON.

To switch the alarm off

The alarm will ring at the set
time, and the alarm clock icon
will flash.

To switch the alarm off press
the CLEAR button or lift the
handset.

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Caller Display

IMPORTANT

To enable your Decor 310 to display
this information, you will first have to
subscribe to a Caller Display and Call
Waiting Service.

For more information on BT’s Select
Services call BT Free on 0800 800
150 or call your Network Provider for
more information.

Your Decor 310 receives and displays
caller information, which is transmitted
over the network. This information will
include the date and time the call is
received, and in most cases the caller’s
phone number.

If the name of the person calling you
has been stored in your Decor 310’s
directory, the name of the caller will
also be displayed.

Your Decor 310 will also display the
caller’s details when you are engaged
on another call. See also page 18.

The date and time will be set
automatically the first time you receive
a call, provided that you have
subscribed to a Caller Display Service.

Calls list

Whether you take a call or not, the
caller’s details are automatically stored
in the calls list. The calls list holds a
maximum of 99 calls. You can display,
scroll through and dial numbers in the
calls list and copy them into the
directory.

If a call is received when the calls list
is full then the oldest entry will be
deleted automatically so the new call
can be stored.

Note

Please ensure that you have stored
the full telephone number, including
the area code, otherwise the name
will not match the number stored in
the directory.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

17

To view the calls list

Press the CALLS LIST button.

The most recently received
number will be displayed.

Use the UP or DOWN arrow
button to scroll backwards and
forwards through the calls list.

If you reach the end of the list,
the display will show END OF
LIST.

To dial a number from the
calls list

Press the CALLS LIST button.

The most recently received
number will be displayed.

Use the UP or DOWN arrow
button to find the number you
want to dial.

When the number you wish
to call is displayed, press the
DIAL button.

The number will be dialled
automatically.

Dial

The new calls indicator displays the
number of unanswered calls you have
received, and which have not been
viewed yet, e.g. the display will show

NEW

CALLS

03

. Once you have viewed a call in
the calls list it will be removed from the
new call indicator. If there are no new
unanswered calls, the display will show,
e.g.

CALLS

25.

Note

If the call was answered,
the icon will appear on
the display. If the call was a
waiting caller, CALL WAITING
will appear on the display.

To copy a number from the
calls list into the directory

You can add a name to a
number, so when they call
again both the name and
number will be shown on the
display.

Press the CALLS LIST button.

Use the UP or DOWN arrow
button to find the number you
want to copy.

Press the ENTER button.

The display will show ENTER
NAME.

New call indicator

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

18

To delete a number in the
calls list

Press the CALLS LIST button.

Use the UP or DOWN arrow
button to find the number you
want to delete.

Press the CLEAR button twice.
The display will show DELETE

ENTRY?

Press the CLEAR button to
confirm. The display will show
DELETED and you will hear a
confirmation tone.

To delete the entire calls list

Press the CALLS LIST button.

Press and hold the CLEAR
button for about 6 seconds.

The display will show

DELETE ALL?

Press the CLEAR button to
confirm.

The display will show LIST
EMPTIED.

Call Waiting

If you subscribe to your Network
Provider’s Call Waiting Service, you will
be able to know if another caller is
trying to get through to you whilst you
are already on a call.

If an incoming call arrives while you
are already engaged on a telephone call,
you will hear a soft beep every 5 seconds
(this beep is not audible to the person
you are speaking to).

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Enter the name using the
letters on the keypad.

Press the ENTER button to
confirm.

The display will show GROUP:
NORMAL.

Use the LEFT or RIGHT arrow
button to select the ringer tone
group you wish to store your
entry under (NORMAL,
FAMILY, FRIENDS or VIP).
You will hear a sample tone.

Press the MENU/ENTER
button to confirm. The display
will show SAVED and you will
hear a confirmation tone.

The name and number is now
stored in the directory.

Note

If you do not wish to delete the calls
list, release the CLEAR button within
6 seconds.

Note

To switch Call Waiting off, dial
#43#.

To switch Call Waiting back on, dial
✱43#.

You can check whether Call Waiting
is active by dialling ✱#43#,

Note

Caller Display with Call Waiting may
not work on other UK networks.
Check with your Service Provider.

When you have spoken to the
second caller you can return
to the first caller by pressing
the RECALL button again.

You can switch back and forth
between the two calls using
the RECALL button without
being disconnected.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

19

The display will flash CALL WAITING
and the new call indicator will increase
one count. The display will also show
you the name (if saved in the directory)
and the number of the waiting caller.

Instead of the engaged tone, the second
caller will hear an announcement to
hold on as you are aware that there is
a second call.

If the RECALL button is not pressed
within 20 seconds then the waiting
caller’s details will be replaced by the
information that was displayed before
the new call arrived.

Note

The second caller will only be
charged for their call from
the moment you answer and
not while they are waiting for
your initial contact.

You can answer the second call,
without disconnecting your first
caller, by pressing the RECALL
button. The first caller will be
put on hold.

R

To use Call Waiting

R

Note

If you press RECALL and
answer the second caller, the
new call indicator will go
down one count. If you do
not answer the second call,
the new call indicator will
store the call as new in the
calls list.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

20

Voice mail indication

If you have subscribed to BT’s BT
Answer 1571, Call Minder, or another
network messaging service your Decor
310 will indicate when you have
received a voice message, by showing
the icon on the display.

BT Answer and Call Minder are invisible
answer machines located at your local
exchange which will take messages
when you’re out, engaged on another
call or on the Internet.

To enable your Decor 310 to let you
know you have messages you must first
subscribe to a network messaging
service.

BT Answer 1571 is a basic answering
service and is completely free of
charge. To activate the service dial
Freefone 0800 003 800.

For information on Call Minder, call
BT on Freefone 0800 800 150. This is
a chargeable service.

Alternatively, call your Network Provider
for more information.

Caller information not available

With some incoming calls the telephone
number of the caller is not available and
cannot therefore be displayed.

In this case, your Decor 310 provides
you with some explanatory information
about the type of call received. This will
be in the form of a text message and
will be one of the following.

UNAVAILABLE

The number is unavailable.

WITHHELD

The caller has withheld their number.

RINGBACK

Ringback call.

OPERATOR*

The call has been made via the
operator.

PAYPHONE*

The caller is ringing from a payphone.

INTERNATIONAL

International call.

NO NUMBER

See ‘HELP’ section. This message will
not be stored in the calls list.

*Some text messages can have numbers associated
with them. Your Decor 310 will alternate between the
text message and the telephone number. They will be
displayed for 5 seconds each.

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

21

IMPORTANT

The icon is activated by a stutter
dial tone which you can hear when
you pick up your phone, BT Select
Services, such as Call Diversion and
Call Barring use stutter dial tone so
therefore will cause the icon to
be activated even if no messages have
been left.

IMPORTANT

After an incoming call, or after lifting
the handset, your Decor 310 will
check the line for any messages. You
may experience a slight delay before
the icon is displayed.

To listen to voice messages

When the icon is
displayed, dial 1571 for BT
Answer 1571 or Call Minder
(or your access code) to access
your messages.

Follow the announcements to
Play, Save and Delete your
messages.

Press the 1 button to play your
messages.

Press the 2 button to save
your messages.

Press the 3 button to delete
your messages.

The icon will remain on
the display until you have
listened to all of your voice
messages.

1

2

A

B

C

3

D

E

F

Note

Call your Network Provider
to confirm your access code.

Help

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

22

If you have any difficulty using your
Decor 310, look in this section first for
solutions to the most common problems.

No dialling tone

Make sure the telephone line cord is
plugged into the telephone socket at the
back of the unit and that the telephone
line cord is connected to your wall socket.

Check that no other extension is in use.

Display screen not functioning
properly or goes blank

Check whether the battery is fitted
correctly.

Caller Display messages not being
received

To be able to receive and display
messages, you must subscribe to the
Caller Display Service from your
Network Provider.

Phone does not ring

Check that the ringer is not switched off
on your Decor 310.

Check that no other connected phones
are off the hook.

Check whether you have too many
phone extensions in your home or
office. For help with this, please refer
to the ‘Technical information’ section on
page 24.

NO NUMBER displayed

Your Decor 310 checks the content of
the Caller Display messages it receives.
If it detects a problem with a message,
it displays NO NUMBER rather than
risk leaving a message with a possible
mistake. This does not mean your
telephone is faulty.

If you continually receive NO NUMBER
messages, call:

Freefone 0800 800 150 for residential
customers.

Freefone 0800 800 152 for business
customers.

Or your Network Service Provider.

23

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

General information

Guarantee

Your Decor 310 is guaranteed for a
period of 12 months from the date of
purchase.

Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Decor 310, or any
component thereof, which is identified
as faulty or below standard, or fails as
a result of inferior workmanship or
materials. Products over 28 days old from
the date of purchase may be replaced
with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12 month
guarantee period.

• Proof of purchase is provided.

• The equipment is returned to the

point of purchase.

• This guarantee does not cover any

faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than by approved agents.

• This guarantee does not af fect your

statutory rights.

Within the 12 month guarantee
period:

If you experience difficulty using this
product, prior to returning your
product, please read the ‘Help’ section
on page 22. In the unlikely event of a
defect occurring, please return the
product, with the receipt, to the place of
purchase.

Outside of the 12 month guarantee
period:

If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent,
TecLogic on 01672 564444 or a local
qualified repairer.

24

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Technical information

How many telephones can you have?

All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Decor 310
has a REN of 1. A total REN of 4 is
allowed, if the total REN of 4 is exceeded,
the telephones may not ring. With
different telephone types there is no
guarantee of ringing, even when the REN
is less than 4.

Switchboard compatibility

This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone
dialling and time break recall. If in doubt
please consult your Service Provider.

R&TTE Directive

Hereby, Suncorp Technologies Ltd,
declares that this Decor 310 is in
compliance with the essential
requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for the
Decor 310 is published on the website
http://www.suncorptech.com/bt

If you have to return your
Decor 310

Pack the unit securely, preferably in the
original packaging. All parts must be
returned. We cannot take responsibility
for goods damaged in transit.

25

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Wall mounting

1. Locate lugs and mount into holes

under base unit as shown.

2. Swing mount down to clip into

top hole.

3. Drill 2 holes, 25mm deep using a

3mm drill, for the screws using the
template. Ensure that you do not drill
into any hidden wiring or pipes. Insert
the wall plugs provided and then
insert a screw into each hole. Leave
2-3mm between
the head of the screw and the wall.

4. Position the product onto the screws.

5. Drop down to secure.

Handset hook
Keeps the handset in place when the
Decor 310 is wall mounted.

Revolve the handset catch on the base
unit. The handset will now be able to
rest on the hook when wall-mounted.

4

5

1

2

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

26

Index

Alarm clock 13

on/off 14, 15
set date and time 13

At a glance 1

Battery

insert 5
low warning 5

Caller Display 16

Calls

end 6
handsfree 8
make 6
preparatory 6
receive 6
redial 7
secrecy 7

Calls list 16

copy to directory 17
delete 18
dial from 17

view 17
Call timer 6
Call Waiting 18

Date

set 13
Delete

calls list 18

entry from directory 11
Directory

delete entry 11

dial number 10

edit numbers 11

store number 9

Guarantee 23
Handsfree talking 8

Help 22

Make a call 6
New call indicator 17
On/off

alarm 14-15

Preparatory dialling 6
Recall 8

Redial 7
Ringer Equivalence Number (REN) 24
Ringer tone 12
Ringer volume 12

Safety information 4

Secrecy 7
Setting up 5
Switchboard compatibility 24

Technical information 24

Telephone line cord 5
Time

set 13

Voice mail indication 20

Volume

ringer 12

Wall mounting 25

Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Decor 310 Issue 1 (11/01) 5
Designed by the Art & Design Par tnership Limited.
Printed in China by Suncorp Technologies.