BT 3010 Classic User Manual

Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Diverse 3010 Classic

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

User Guide

*YOU MUST SUBSCRIBE TO A CALLER

DISPLAY AND CALL WAITING

SERVICE BEFORE YOUR DIVERSE

3010 CLASSIC WILL

DISPLAY CALLER

INFORMATION

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If anything is missing. please contact your place of purchase immediately.

Diverse 3010 base station.

Diverse 3010 Classic handset.

Battery compartment cover.

Power adaptor.

Belt Clip

Two nickel cadmium (Ni-Cad) rechargeable batteries.

Telephone line cord.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

See page 26 for more information about your handset PIN.

Base Station PIN Number:

Handset PIN Number:

Unpacking your Diverse 3010 Classic

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Classic.

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ABC

GHI

DEF

JKL

PQRS

MNO

✱

XYZ

Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Classic.

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At a glance

Display

Displays the status of

your handset.

Memory

Enables speed dialling of numbers stored in the memory.

Redial

Lets you redial the last five external numbers you called.

Intercom

Enables internal calls

and call transfer

between handsets.

Green phone

For making and answering calls.

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Confirmation (OK)

Lets you confirm settings.

Delete

Deletes digits shown on the display.

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a

Pause

in a stored number.

Keypad

Red phone

Press to end a call.

Power

Press and hold down to

switch off the handset.

Press and hold down

again to switch back on.

Set

Lets you access your

phone’s functions.

Used to store numbers

in the memory.

INT

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

✱

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Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Base station

Handset display

Display buttons

The top three buttons are also used with icons on the display

Scroll backwards

Scroll forwards

Confirm – OK.

Base page button

Contact points

Aerial

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In this guide

At a glance 1

Quick guide 4

Quick reference display 5

Introducing the Diverse 3010 Classic 6

Building up a phone system 6

Safety instructions 7

Setting up 9

Using your Diverse 3010 Classic 13

On and off modes 13 Making and receiving calls 13 Making and transferring calls between handsets 16 Using the memory to store and dial numbers 19

Using Caller Display and Call Waiting 22

Telephone security 26

Base station and handset PIN 26 Emergency numbers 29 Call barring and call enabling 30

Additional features 32

Adjusting volumes and tones 32 Call allocation 37

Using your Diverse 3010 Classic with a switchboard 40

Setting to Tone or Pulse dialling 40

Entering access codes 41

Registering a new Diverse 3000 handset with the base station 43

Using multiple base stations and handsets 45

General information 48

Guarantee 48 Technical information 49

Help 50

Index 53

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

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Hold down for 1 second until you hear a long beep.

to display last 5 numbers

0-9 location

e.g.

microphone off. microphone on.

then the handset no., eg 3.

then the handset no,. eg 2

then the handset no., eg 3 to end the internal call.

INT

✱

INT

ABC

Switch the handset on and off

Switch keypad lock on and off

Answer a call

Make an external call

End a call

Redial a number

Store a number in the memory

Dial a number from the Caller Display calls list

Adjust the handset volume

Secrecy

Call another handset

Transfer a call

Call all handsets

Put an external caller on hold while you make an internal call

Quick Guide

Information for the handset settings.

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Indicates an active signal with the base station.

Warning – you are going out of range of the base station or handset is not registered to the base station.

Shows status of battery.

You have new calls listed in your Caller Display list.

Off hook.

EXT Connecting to an external caller.

INT Connecting to another handset registered to the base.

Handset locked.

P Pause.

A Base station.

—

Blank space.

Star button.

—— Hash button.

Recall button.

Telephone PIN.

----

Keypad locked.

----

Indicates that the call in your caller display calls list was answered.

Quick Reference Handset Display

✱

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–

––

–

––

–

Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Please read the instructions carefully before use and retain this user guide for future reference.

Building up a phone system

You can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset. Although this user guide applies to both single and multiple handset systems, some functions described in this guide apply only to Diverse 3010 Classic phones with more than one handset connected.

Introducing the Diverse 3010 Classic

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

INTRODUCTION

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INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Safety instructions

SAFETY INSTRUCTIONS

General

For the handset use only approved nickel-cadmium (NiCad) or nickelmetal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline 08457 908070.

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still possible to make emergency calls to 999 and

112.

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical

equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

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Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (NiMH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

SAFETY INSTRUCTIONS

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1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3010 Classic. Take care that the telephone line cord and power cable plugs are connected to the correct sockets. Incorrect placement could damage the station.

Follow these steps to get your Diverse 3010 Classic ready for use.

Note

Plan where you will put your Diverse 3010 Classic. It should be within two metres of a power socket and the phone socket.

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Classic.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

3 Install the rechargeable

batteries in the handset

The handset uses the two AA size nickel cadmium (NiCad) batteries, which are supplied. To install them, insert the batteries as indicated on the inside of the battery compartment (or in the picture on the next page) and slide the battery compartment cover shut.

Your handset is already “registered” to the Diverse 3010 Classic base

station.

Red socket

Setting up

SETTING UP

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Place the handset on the base. When charging the battery level symbol shown on the display flashes.

Battery display when inserting

or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Battery performance

After charging your Diverse 3010 Classic for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal.

Note

Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Slide battery cover down and lift off.

The battery compartment cover may be found in the packaging with the batteries.

4 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

TTaabb

SSlloott

5 When charging for the

first time, we recommend that you let the batteries charge for the full 16 hours before making or receiving calls

SETTING UP

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WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than

20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station

within a few seconds.

If flashes continuously

It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 43. All additional handsets you purchase will need to be individually registered with the base station before they will work on the Diverse 3010 Classic.

The may also flash after a power failure. Provided the handset has been registered with the base the will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

6 Connect the telephone

line cord to the Diverse 3010 Classic base station

Ensure that this is fitted correctly into the right socket.

Dark blue socket

SETTING UP

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7 Plug your Diverse 3010

Classic into the phone socket

8 Please remove the

protective film from the display

SETTING UP

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To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number. The phone calls the number and the display shows the number you have dialled.

Press and hold the #button until the display shows:

The keypad is now locked and you cannot dial out. Incoming calls can be answered as normal by pressing the GREEN PHONE button.

Press and hold the

button until the display returns to standby. The keypad is now unlocked.

Using your Diverse 3010 Classic

On and Off modes

To switch the handset on and off

You can normally leave your handset on 24 hours a day. However, if you need to switch it off:

Press and hold the

RED

PHONE button down for about

1 second. You hear a long beep and the screen goes blank.

To switch it back on, press and hold down the

RED PHONE

again. You hear a long beep and the display returns to standby.

# #

To switch the keypad lock on and off

You can lock the keypad so that it cannot be used accidentally while carr ying it around.

Making and receiving calls

KEYPAD

Note

The handset is already set to ON.

USING

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To end a call

Press the RED PHONE button.

To receive an external call

When the phone rings the display flashes

EXT

Press the

GREEN PHONE

button on the handset and speak.

If the handset is on the base station or charging station, simply lift it up and speak. You do not need to press the GREEN PHONE button.

Alternatively, you can enter the phone number you want first, check that it is correct, and then press the GREEN

PHONE button to dial.

Note

If another handset is already being used to make an external call, your handset will display ‘–––’ flashing and

you will hear the internal ‘busy’ signal.

Note

The default setting is for an immediate connection to callers when lifting the handset from its base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 36.

Caller Display/Call Waiting

The Diverse 3010 Classic can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see page 22.

USING

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