General information
For information on safety instructions,
cleaning, technical information or
connecting to a switchboard, please
refer to the ‘General Information’
section in the full user guide at
bt.com/producthelp
Guarantee
Your BT2500 is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT2500, or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
To find out what to do, if your phone is in or outside
of the 12 month guarantee, please look in the full user
guide at bt.com/producthelp
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed with
other household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for your phone,
please remove any batteries and dispose of them
and the product as per your local authority’s recycling
processes. For more information please contact
your local authority or the retailer where the product
was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check
the terms and conditions of the purchase contract
and ensure that this product is not mixed with other
commercial waste for disposal.
Warning
You won’t be able to call 999 from this phone if there’s
a power cut, so make sure you’ve got another way to
call for help in an emergency.
R&TTE Directive & Declaration of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive (1999/5/EC).
For a copy of the Declaration of Conformity
please refer to bt.com/producthelp
2 Charge
1 Activate the batteries by pulling the plastic tab away
from the back of the handset.
2 The handset will check for a link with the base station.
Once found, follow the set-up wizard.
3 Once setup is complete your handset will display
Please
check
the
line cord
, place the handset on the base to charge until step 4.
4 After 24 hours, plug the telephone line cord into the
telephone wall socket.
Important: We recommend that you charge the handset batteries
for 24 hours before first use.
Set up your additional handsets (multipacks only)
1 For each additional handset and charger: plug the mains power adaptor into the
socket on the back of the charger, secure the cable behind the retaining clip and
plug the other end into the wall power socket and switch on.
2 Activate the batteries as shown above.
3 Place the handset on the charger to charge for 24 hours.
If you ever need to remove the batteries, simply slide open the battery
compartment cover and ease them out.
Your BT2500 is now ready to use.
Please
turn
over
Check box contents
Handset Mains power adaptor
(item code 066270)
Telephone line cord
(pre-installed)
2x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
Base
1 Plug in
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
Important: Only use the mains power adaptors, cables and rechargeable batteries
supplied in this box, or this product may not work. Any replacement rechargeable
batteries must be of the same type. BT accepts no responsibility for damage
caused to your BT2500 by using any other type of batteries.
Handset Charger Mains power adaptor
(item code 066270)
2x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
Contents for each additional handset (multipacks only)
2
1 The telephone line cord is already fitted
but don’t plug the other end into the
wall socket yet.
2 Plug the mains power adaptor into
the base, with the cable clipped in the
groove provided.
3 Plug the other end of the power
adaptor into the wall power socket
and switch on.
3
1
Offices worldwide
The services described in this publication are subject to availability and may be
modified from time to time. Services and equipment are supplied subject to
British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2012.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 1 / ADP09-12
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture
1 Plug in
2 Charge
3 Go!
If you’d like further help, or to view the full user guide, please visit our website
bt.com/producthelp or call our helpdesk on 0800 145 6789*
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
User Guide
BT2500
Digital Cordless Phone with Answering Machine
Setting up is easy. Just follow the simple steps in this guide.
Answer machine
Your answer machine is on and ready to record messages. The controls are shown in the
base diagram to the bottom left and the features can also be accessed via the handset
Answer Phone
menu.
Recording your own outgoing message
Select Menu,
Answer Phone
is displayed, press .
Press
Vol.
Calls
until
Outgoing Messages
is displayed and press .
Press
Vol.
or
Vol.
Calls
to display either:
Answer and Record
or
Answer only
and press .
Record message
is displayed, press . Follow the voice prompt to record
your message and select
Save
when you’ve finished. Your message will be played
back to you.
Set the answer delay
For compatibility with BT 1571 or another voicemail service make sure the answer
delay is set for your answer machine to answer before the voicemail service, e.g. for
BT 1571 do not set to more than 5 rings.
Select Menu,
Answer Phone
is displayed, press .
Press
Vol.
Calls
until
Answer Settings
is displayed and press .
Press
Vol.
or
Vol.
Calls
to select either
Answer and Record
or
Answer only
and press .
Answer delay
is displayed, press .
Press
Vol.
or
Vol.
Calls
to display the number of rings you want (0-9) or Time saver and
press
.
For detailed instructions on all the answer machine features see the full
user guide online at bt.com/producthelp
3 Go!
Making calls
Press then dial the phone number. Press to end the call.
Answering calls
If you have subscribed to Caller Display, the caller’s details will be displayed before
you answer (see below and also the full user guide online at bt.com/producthelp
for details).
Lift the handset from the base or charger to answer incoming calls. If the handset is not
on the base or charger, press
.
Mute
Select Mute by pressing the right option button during a call if you want to prevent the
caller hearing anything from your end. Select Unmute to return to your caller.
Contacts
Storing new contacts (up to 50)
From the home screen, press .
Select Options by pressing
.
Add new contact
is displayed, press .
Enter the name using the letters on the keypad and press
. You may need to
press the same button a few times until the letter you want is displayed, for example,
press once for A, or twice for B.
Enter the phone number and press
to save. If you make a mistake, press
to delete the last digit or letter entered.
If you have more than one handset registered to the base you will be prompted to
Copy
to other handsets?
If you wish to, press and follow the instructions.
Dialling a contact
From the home screen, press
. Scroll or to display the entry you want and
press to dial.
Or, search alphabetically using the keypad to enter the first letter of the name you want
then scroll
or to the exact entry and press to dial.
Speed dial
Saving a speed dial entry
From standby, enter the phone number you want to store. Press and hold the speed
dial button you want to store the number under (choose from buttons 2 to 9).
Saved
as speed dial x
is displayed (x being the speed dial button) and you will hear a
confirmation tone.
Dialling a speed dial entry
Press and hold the speed dial button
to under which the entry is stored.
The number is dialled automatically.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network
provider may charge you for this service.
View and dial from the calls list (up to 50 incoming calls and 20 outgoing calls)
The number of new calls will be shown on the home screen when incoming calls have
been missed e.g.
3 new calls
. You can clear the notification by viewing the calls list on
any handset registered to the base. The
will show for missed calls, will show for
outgoing calls or will show for incoming calls so that you can differentiate between
the types of calls in the calls list.
Press
, then or to scroll through and view the list. To dial an entry, press
when the entry is highlighted.
Save a Calls list entry to your contacts
Press
, then scroll or to the entry you want and press .
Save number
is displayed, press .
Enter a name using the keypad and press
. The number is displayed, press
to confirm.
Your phone
Handset
Base
ADSL
microfilter
Find out more
• Frequently Asked Questions are available at bt.com/producthelp
• If you’d like more detailed instructions, a full user guide is available to
download from bt.com/producthelp
• If you cannot find the answer to your problem in the full online user guide,
then please call our free Helpline on 0800 145 6789* . Our dedicated
advisors are more likely to be able to help you than the retailer where you
made your purchase.
• This document is also available in other formats, such as Large print, Braille
and Audio CD. If you would like a copy, please call 0800 145 6789*.
The answer machine handset controls on buttons
and will only
work when a message is being played on the handset.
Help
Most problems can be fixed with a few simple checks.
Problem Solution
No dial tone or line cord error
message displayed on-screen
Only use the cables and batteries supplied.
Make sure both the mains power adaptor cable and
telephone line cord are plugged into the correct sockets.
Poor speech quality Make sure the product is not located too close to other
electrical appliances. This can also help improve the
handset range from the base.
Battery icon flashing
and Battery low
displayed on screen
The battery charge is very low. Make sure you charge the
batteries for 24 hours before use to ensure maximum
battery performance.
Using broadband on the same
phone line?
Make sure you plug the phone
into the wall socket via an ADSL
microfilter (not supplied), otherwise
you may have problems with this
product and your broadband service.
If you use BT Infinity, you will not need to use an ADSL microfilter.
For other types of broadband, please check with your
provider if a microfilter is required.
Answer machine not
answering calls
Check the answer machine is on and set to Answer &
Record. Check that the answer delay is set to answer
before any voicemail service on the line. For BT 1571 do
not set the answer delay to more than 6 rings.
Left option button
Press to enter the main menu,
access sub menus and confirm
options shown on the display
above the button.
Move up through menu options.
Increase volume.
Access your stored Contacts.
In standby mode
make/receive phone calls.
In talk mode switch handsfree on/off.
Enter Calls list, decrease incoming
speech volume and move down
through menu options.
In standby, press and hold to
dial BT 1571 or your stored
speed dial number.
When answer machine message
playing, press to repeat message
from the beginning.
When answer machine message
playing, press to skip back
to previous message.
Right option button
Press to confirm the option
displayed on the screen above the
button, to delete or go back to the
previous screen.
In answer machine mode, deletes
current message playing.
Turn eco mode on/off.
R (Recall) used when connected to
a switchboard/PBX and with some
BT Calling Features
End a call.
Press and hold to turn handset on/off.
When answer machine message
playing, press to delete message.
When answer machine message playing,
press to skip forward to next message.
Press and hold to turn the ringer
on or off.
Press and hold to lock/unlock keypad.
Toggle between upper and lower
case characters.
to Speed dial buttons
In standby, press and hold to dial a
stored speed dial number.
Green In use light
On when base is
connected to power.
Flashes when phone
rings, during a call
and registration.
Repeat current
message.
Press twice to skip to
previous message.
Adjust speaker volume
during playback.
Turn answer
machine on/off.
Red light on the button
is on when the answer
machine is on.
Press to
locate handsets.
Red charging light
On when handset is in the
base charging.
During playback, press to
delete message playing.
In idle, press to delete all
old messages.
Green light on the button
flashes when there are
new messages.
Press to play messages.
Stop message
during playback.
Skip forward
to start of next
message during
playback.
Battery
Low
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