BT 2120 User Manual
Synergy 2120
Digital cordless telephone featuring DECT
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
End
Press to end a call.
Keypad
Power/Secrecy
Switches the handset
on and off.
During a call, mutes
your voice so your
caller cannot hear
you, and you can talk
privately to someone
else in the room.
Locks the keypad so
you cannot press the
buttons accidentally.
Phonebook
Scrolls down through
the display.
Displays the directory.
Options
Opens the set up
menu.
Confirms setting
you want.
Del
Scrolls up through
the display.
Deletes.
Talk
Press to make a
call and answer a call.
LNR
Press to redial the
last number called.
Inserts a Pause when
storing a number in
the memory.
Recall
Used to access
BT Select Services
and when using
your phone with
a switchboard.
Int
Lets you make an
internal call or transfer
a call.
At a glance
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Power light
Comes on
while the
mains power
is switched on.
In use light
Comes on
when the line
is in use.
Charging light
Comes on when the handset
batteries are being charged.
Page
Press to page
the handset
from the base.
Base
Display symbols
1. External line is in use.
2. Handset in use.
3. Indicates an internal call or when
transferring a call to another handset.
4. Secrecy feature is on. Your caller
cannot hear you.
5. Battery status indicator.
6. Confirms active signal between
handset and base.
7. Handset number.
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Synergy 2120
Charging
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Power
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Page
INT
L
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45
6
7
HS setting Ext ringer
Int ringer
Room Mon
Direct call Phone no
Change PIN HS PIN
HS lock HS PIN
Language
English
Francais
Deutsch
Key tone
On
Off
On
Off
Base 1-4
On
Off
Melody
Volume
Melody
Volume
Melody
Volume
No priority
Handset 1-5
NO
HS
PSTN
PBX
100MS
Others
Tone
Pulse
Notepad View
Save
Base setting Waiting…
Base PIN:
Select base Best base
Base 1-4
Show base Base name
Set new name
Registration Base 1-4
Phone book
Name:
Tel. number:
New entry
Delete all
Flash time
Base ringer
HS priority
Call barring
Remove HS
Dial mode
Network
Change PIN New PIN
PSTN prefix PSTN prefix
number
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MENU STRUCTURE
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Change entry
Delete entry
Dial entry
In this guide
At a glance 1
Key features 5
Introduction 7
Unpacking your Synergy 2120 8
For your records 8
Safety instructions 9
Setting up 10
Using your Synergy 2120 13
Making and receiving calls 13
Using the notepad 16
Using the phonebook 17
Optional settings 19
Additional features 21
BT Select Services 25
Call waiting 25
Other services 25
Base station settings 26
Using additional handsets 30
Operating with additional
base stations 33
Connecting to a switchboard 34
Maintenance 35
Help 36
Technical information 38
Technical specification 39
Index 40
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.
4
Key features
Up to five handsets work from
one base
You can make internal calls
between handsets, transfer
an external caller to another handset
and hold three way calls between two
handsets and an external caller.
20 name and number directory
Store up to 20 of your most
important or frequently
dialled names and numbers in the
phonebook. It’s then easy to display
and dial numbers in the phonebook.
Each handset has an individual
KEY FEATURES
directory.
Make internal and external
calls at the same time
With the maximum of five
handsets registered to the
base station, your Synergy 2120 lets you
use all of them together. One handset
can be making an external call while
the other four handsets are being used
to make separate internal calls.
Enhanced call clarity
Highly advanced digital
technology (DECT)
ensures much clearer calls than
the older style phones.
Excellent handset range
Under ideal conditions you
can use your Synergy 2120
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.
Keypad guard
This prevents accidental
dialling while carrying the
handset around and also lets you lock
the handset against unauthorised use.
Last 5 number redial
Display and redial any of the last five
numbers called from your handset.
5
Different ringing
You can set your handsets to give a
different ring for external callers and
internal callers.
Notepad
Saving you the need of a pen and
paper, you can simply note down a
phone number on your Synergy 2120
handset’s memory during a call. You
can then look the number up later or
add it to the phonebook.
Direct call
You can store an emergency contact
number which will automatically be
called when any button is pressed on
the handset. For example, this can be
useful for babysitters.
KEY FEATURES
6
Introduction
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Your Synergy 2120 has been designed for ease of use and made
to the high standards set by BT.
Please read the instructions carefully
before use and retain this user guide
for future reference.
DECT
By purchasing the Synergy 2120 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone. It complies with the
Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
Building up a phone system
You can use up to 5 handsets with your
INTRODUCTION
Synergy 2120 base station without the
need for additional wiring.
Synergy 2120
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Synergy 2120
Charging
In Use
Power
Page
This user guide applies to both single
and multiple handset systems. The
internal call functions described in
this guide apply only to Synergy 2120
base stations with more than one
handset connected.
Important
If you wear a hearing aid, please
note that the Synergy 2120 works by
sending radio signals between the base
station and the handset. These signals
can interfere with hearing aids,
causing a humming noise.
Synergy 2120
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Unpacking your Synergy 2120
If anything is missing, please contact
your place of purchase immediately.
For your records
Date of purchase:
Synergy 2120
●
handset.
Synergy 2120
●
base station.
Handset
●
Battery pack.
Plug mounted,
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13 amp mains
adaptor.
Telephone
●
line cord
Synergy 2120
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Synergy 2120
Charging
In Use
Power
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Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
INTRODUCTION
Enter your Handset PIN here
See page 12, 20 for more information.
Enter your Base Station PIN here
Belt clip
●
See pages 12 and 27 for more
information.
8
Safety instructions
Use only the approved
battery pack supplied. Spare
batteries – Item Code: 871996
are available from BT Shops and the
Synergy Helpline 0845 602 1041.
Do not try to use any other power
supply except the one provided,
otherwise you may permanently
damage your Synergy 2120. It may also
invalidate approval of this apparatus.
To get a replacement Synergy 2120
base station power supply unit – Item
Code 871997 – contact the Synergy
Helpline 0845 602 1041.
There is a slight chance your
phone could be damaged by
an electrical storm. We
SAFETY INSTRUCTIONS
recommend that you unplug your
Synergy 2120 from the mains power
and telephone socket during storms.
The Synergy 2120 will
produce a certain amount of
heat during operation.
Equally, the handset as well as any
additional chargers you purchase can
also become warm during charging.
We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.
Do not use the Synergy 2120
in damp, humid conditions
such as bathrooms. Do not
expose the equipment or batteries to
fire and water.
9
Do not dispose of used
batteries with general
household rubbish and do not
burn them.
Do not use the handsets in
places where there are
explosive hazards.
If you wear a hearing aid,
please note that the Synergy
2120 works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.
Synergy 2120 can interfere with other
electrical equipment, e.g. answering
machines, TV and radio sets, clock
radio/alarms and computers if placed
too close. It is recommended that you
place your Synergy 2120 at least one
metre away from such appliances to
minimise any risk of interference.
Make sure you connect the power and
telephone lines to the correct sockets
in the base station.
Clean the handset and base station
with a damp (not wet) cloth or
antistatic wipe. Never use a dry cloth
as this may cause a static shock.
Never spray cleaning fluid directly
onto the telephone.
Setting up
Follow these steps to set up your Synergy 2120 ready for use.
Plan the location of your
Synergy 2120
Your Synergy 2120 works by sending
and receiving radio signals between
the base station and the handset.
The strength of the signal can depend
on where you site the base station.
Generally, the higher the base station
is located the better. An upstairs room
is ideal.
The following points should be
considered:
• It should be within 3 metres of a
power socket and phone socket
otherwise extension cables will be
required.
• Try to avoid locations near metallic
obstructions or electrical appliances,
such as TV sets, fridges, computers,
fluorescent lights, radiators, metal
pipes and metal window frames.
1
Connect the power cable
Plug the power cable into the power
socket on your Synergy base station.
Plug the adaptor into the mains power
supply and switch on. The power light
comes on.
Install the rechargeable
2
battery in the handset
SETTING UP
Please note
The Synergy 2120 has a range of up to
300 metres outdoors and up to
50 metres indoors. It is possible that
the range may be affected by being
near water (e.g. large ponds, lakes
and the sea) as well as large metal
objects (e.g. radiators, metal partition
walls and steel girders).
The Synergy 2120 uses a nickel metal
hydride (NiMH) battery pack supplied.
Take care to connect the battery as
shown and replace the battery cover.
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Charge the handset battery
0-50%
0%
(flashing)
3
for at least 16 hours
Before you use your Synergy 2120 for
the first time, it is important to have
the handset battery fully charged.
We recommend that you leave the
Synergy 2120 on charge for at least
16 hours.
Place the handset on the base. The red
charging light comes on. The handset
should come pre-registered to the
base station as HS1 and this is shown
in the top right corner of the display.
The battery symbol is also shown.
It flashes during charging. Once the
handset is fully charged, the display
shows a full battery symbol.
Battery low warning.
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every 10 seconds,
you will need to recharge your
handset before you can use it.
Battery performance
To keep your battery in the best
condition, leave the handset off the
base station for a few hours at a time
(after the initial 16 hour charge).
After charging your Synergy
handset for the first time,
subsequent charging time for the
battery is approximately
4-5 hours. Battery and case may
become warm during charging.
This is normal and not dangerous.
SETTING UP
11
Battery levels
50 -100%
100%
Under ideal conditions, the handset
battery should give about 12 hours
talktime or 150 hours standby on a
single charge.
Please note, however, that a new
NiMH battery does not reach its full
capacity until it has been in normal
use for several days.
Please note that while the NiMH
rechargeable battery can be
expected to give years of service
they do not last forever.
Their actual lifespan depends on
how heavily they are used but over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
Connect the telephone line cord
Synergy 2120
Charging
In Use
Power
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to the Synergy 2120 base station
Plug the line cord into the line socket
on your Synergy base station.
5
Connect the telephone line cord
Pre-set PINs
Your Synergy 2120 comes with preset PINs which you will need to use
to perform various functions on your
phone.
Handset PIN is 0000 – used to lock
and unlock the handset.
Base station PIN is 0000 – used
when adjusting base station settings
and registration of new handsets.
Customer Helpline
0845 602 1041
SETTING UP
If you do not have modern phone
sockets, call Freefone 0800 800 150
and ask for a BT engineer to come
and fit the correct type. This is a
chargeable service.
Your Synergy is now ready for use.
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