Brother QL800ZU1 User Manual
User’s Guide
QL-800
Read the Product Safety Guide first, then read the Quick Setup Guide for the correct
setup procedure. After reading this guide, keep it in a safe place for quick reference.
Version 0
US ENG
Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Screen images in this document may differ depending on your computer's operating system, your product
model, and software version.
Before using the Label Printer, make sure you read all the documents included with the Label Printer for
information about safety and proper operation.
The Label Printer shown in the illustrations may be different from your Label Printer.
The available options and supplies may vary depending on the country.
Available Manuals
Visit the Brother Solutions Center at support.brother.com and click Manuals on your model page to download
the latest manuals.
Product Safety Guide
Quick Setup Guide
User's Guide
1
Printed manual in the box
2
PDF manual on the Brother Solutions Center website
2
1
1
This guide provides safety information; read it before you use the
Label Printer.
This guide provides basic information about using the Label Printer
along with troubleshooting tips.
This guide provides additional information about the Label Printer
settings and operations, troubleshooting tips, and maintenance
instructions.
i
Symbols Used in This Guide
WARNING
CAUTION
The following symbols are used throughout this guide:
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to avoid minor personal injury or
damage to the Label Printer.
Important
Note
Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
ii
General Precautions
DK Roll (DK Label and DK Tape)
Use only genuine Brother accessories and supplies (with , marks). DO NOT use any
unauthorized accessories or supplies.
If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the label,
clean the surface to which the label will be applied.
DK Rolls use thermal paper or film that can fade in color or peel off surfaces if exposed to ultraviolet light,
wind or rain.
DO NOT expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a
cool, dark place. Use the DK Rolls soon after opening the package.
Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed
surface with damp or wet hands can cause the color to change or fade.
DO NOT apply labels to any persons, animals, or plants. In addition, never apply labels to public or
private property without permission.
As the end of the DK Roll is designed to not adhere to the label spool, the last label may not be cut
correctly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint the last label.
Note: To account for this, the number of DK Labels included on each DK Roll may be more than indicated
on the package.
When a label is removed after being applied to a surface, a portion of the label may remain applied.
Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player’s instruction guide
regarding applying CD/DVD labels.
DO NOT use CD/DVD labels in a slot loading CD/DVD player.
DO NOT peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer may come off,
resulting in damage to the disc.
DO NOT apply CD/DVD labels to CDs/DVDs designed for use with inkjet printers. Labels peel off these
discs easily and using discs with peeling labels can result in loss or damage of data.
When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls. Failure to do so
could cause damage to the CD/DVD player.
Users shall take full responsibility for applying CD/DVD labels. Brother accepts no responsibility for any
loss or damage of data caused by the inappropriate use of CD/DVD labels.
Be careful not to drop the DK Roll.
DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and heat.
DO NOT use DK Rolls for any outdoor use that requires durability.
Depending on the area, material, and environmental conditions, the label may unpeel or become
irremovable, or the color of the label may change or be transferred to other objects. Before applying the
label, check the environmental conditions and the material. Test the label by affixing a small piece of it
to an inconspicuous area of the intended surface.
If print results are not as expected, use the adjustment options in the printer driver or the Printer Setting
Tool.
iii
IMPORTANT NOTE
Windows Vista® in this document represents all editions of Windows Vista®.
Windows
Windows
Windows
Windows
Enterprise, and Windows
Windows
or Windows
Not all models are available in all countries.
©2016 Brother Industries, Ltd. All rights reserved.
®
7 in this document represents all editions of Windows® 7.
®
8 in this document represents all editions of Windows® 8.
®
8.1 in this document represents all editions of Windows® 8.1.
®
10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10
®
10 Education.
®
10 in this document does not represent Windows® 10 Mobile, Windows® 10 Mobile Enterprise,
®
10 IoT Core.
iv
Section I Basic Operations
1 Setting Up the Label Printer 2
Parts Description .......................................................................................................................................2
Front ....................................................................................................................................................2
Rear.....................................................................................................................................................3
Loading the DK Roll...................................................................................................................................4
Connecting the AC Power Cord.................................................................................................................6
Turning Power On/Off................................................................................................................................6
2 Printing Using a Computer (P-touch Editor) 7
Installing the Software and Printer Drivers to a Computer.........................................................................7
Connecting the Label Printer to a Computer .............................................................................................7
Printing from a Computer...........................................................................................................................8
Available Applications..........................................................................................................................8
Creating Labels from Your Computer..................................................................................................9
Attaching Labels ................................................................................................................................10
3 Printing Using the Mobile Device 11
Installing Applications for Use with Mobile Devices.................................................................................11
Available Applications........................................................................................................................11
Printing from a Mobile Device..................................................................................................................12
Attaching Labels ................................................................................................................................12
4 Changing the Label Printer Settings 13
Printer Setting Tool for Windows®...........................................................................................................13
Before Using the Printer Setting Tool ................................................................................................13
Using the Printer Setting Tool for Windows
Device Settings for Windows
Settings Dialog Box ...........................................................................................................................16
Menu Bar ...........................................................................................................................................18
Basic Tab...........................................................................................................................................18
Advanced Tab ...................................................................................................................................19
Applying Setting Changes to Multiple Label Printers.........................................................................19
Printer Setting Tool for Mac .....................................................................................................................20
Before Using the Printer Setting Tool ................................................................................................20
Using the Printer Setting Tool for Mac.....................................................................................................20
Settings Dialog Box ...........................................................................................................................21
Basic Tab...........................................................................................................................................22
Advanced Tab ...................................................................................................................................22
Applying Setting Changes to Multiple Label Printers.........................................................................23
®
.................................................................................................................16
®
...........................................................................................14
5 Other Functions 24
Confirming the Label Printer Settings ......................................................................................................24
2-color Printing Configuration with Other Applications ............................................................................24
Distributed Printing (Windows
®
only).......................................................................................................25
v
Section II Application
6 How to Use P-touch Editor 29
For Windows®..........................................................................................................................................29
Starting P-touch Editor ......................................................................................................................29
Printing with P-touch Editor ...............................................................................................................31
2-color Printing Configuration ............................................................................................................33
For Mac....................................................................................................................................................37
Starting P-touch Editor ......................................................................................................................37
Operation modes ...............................................................................................................................38
2-color Printing Configuration ............................................................................................................40
How to use the P-touch Address Book (Windows
Starting the P-touch Address Book ...................................................................................................41
Creating a new contact......................................................................................................................43
7 How to Use P-touch Library (Windows® only) 45
P-touch Library ........................................................................................................................................45
Starting P-touch Library ...........................................................................................................................45
Opening and Editing Templates ..............................................................................................................46
Printing Templates...................................................................................................................................47
Searching for Templates..........................................................................................................................48
®
only) ........................................................................41
8 How to use P-touch Editor Lite (Windows® only) 50
9 How to Update P-touch Software 54
Updating P-touch Editor and P-touch Address Book (Windows® only) ...................................................54
For Mac .............................................................................................................................................56
Updating P-touch Editor Lite (Windows
For Mac .............................................................................................................................................59
®
only) and the Firmware ...........................................................57
vi
Section III Appendix
10 Resetting the Label Printer 62
Resetting All Settings to the Factory Settings Using the Label Printer Buttons.......................................62
Resetting Data Using the Printer Setting Tool .........................................................................................62
11 Maintenance 63
Cleaning the Exterior of the Unit..............................................................................................................63
Cleaning the Print Head...........................................................................................................................63
Cleaning the Roller ..................................................................................................................................63
Cleaning the Label Outlet ........................................................................................................................65
12 Troubleshooting 66
Overview..................................................................................................................................................66
Printing Problems ..............................................................................................................................67
Version Information ...........................................................................................................................70
LED Indicators .........................................................................................................................................71
Troubleshooting.................................................................................................................................73
13 Product Specifications 74
Label Printer Specifications .....................................................................................................................74
vii
Section I
Basic Operations I
Setting Up the Label Printer 2
Printing Using a Computer (P-touch Editor) 7
Printing Using the Mobile Device 11
Changing the Label Printer Settings 13
Other Functions 24
1
8
7
9
10
4
5
3
6
21
Setting Up the Label Printer 1
Parts Description 1
Front 1
1
1 Feed Button
2 Cutter Button
3 Editor Lite LED
4 Editor Lite Button
5 Status LED
6 Power Button
7 Label Output Slot
8 DK Roll Compartment Cover
9 Roll Spool Arm
10 Roll Spool Guide
2
Setting Up the Label Printer
Important
21
Rear 1
1 Power Cord Slot
2 USB Port
Before using the Label Printer, make sure you remove the protective sheet in the following way:
1 Make sure that the Label Printer is turned Off.
Hold the Label Printer by the front, and firmly lift the DK Roll Compartment Cover to open it.
1
2 Remove the protective sheet from the Label Output Slot.
Protective
sheet
• Do not throw away the protective sheet.
• When the Label Printer is not in use, lift the DK Roll Compartment Cover and remove any DK Rolls
from inside the Label Printer. Reinsert the protective sheet into the Label Output Slot to maintain good
printing quality.
3
Setting Up the Label Printer
1
Loading the DK Roll 1
a Make sure that the Label Printer is turned Off.
Hold the Label Printer by the front and firmly lift the DK Roll Compartment Cover to open it.
b Place the DK Roll into the Roll Spool Guide.
• Make sure that the Roll Spool Arm is inserted firmly in the Roll Spool Guide.
• Make sure the Stabilizer (1) slides into the notch of the Label Printer.
1
c Thread the DK Roll through the Label Printer.
• Align the edge of the DK Roll with the upright edge of the Label Output Slot.
• Insert the first label into the slot inside the compartment.
• Push the label through the Label Output Slot until the end reaches the mark, as shown below:
4
Setting Up the Label Printer
Important
d Close the DK Roll Compartment Cover.
When you press the Power ( ) Button to turn the Label Printer On, the end of the DK Roll aligns
automatically.
Do not leave any printed labels in the Label Printer. Doing so will cause the labels to jam.
1
5
Setting Up the Label Printer
Important
Connecting the AC Power Cord 1
Connect the AC Power Cord to the Label Printer. Then, plug the AC Power Cord into a grounded AC power
outlet.
Turning Power On/Off 1
On: Press the Power ( ) Button to turn the Label Printer On. The Status LED turns green.
1
Off: Press and hold the Power ( ) Button again to turn the Label Printer Off.
When turning the Label Printer Off, do not disconnect the AC Power Cord until the orange Status LED
turns Off.
6
Important
Printing Using a Computer
2
(P-touch Editor)
Installing the Software and Printer Drivers to a Computer 2
To print from your Windows® computer or Mac, install the printer drivers, P-touch Editor, and other
applications to your computer.
®
For Windows
Printer Driver, P-touch Editor, P-touch Address Book, P-touch Update Software, and Printer Setting Tool.
For Mac:
Printer Driver, P-touch Editor, P-touch Update Software, and Printer Setting Tool.
When printing with P-touch Editor, press and hold the P-touch Editor Lite Button until the green Editor Lite
LED turns off.
a Visit our website (install.brother) and download the Software Installer for the latest software and
manuals.
b Double-click the downloaded EXE file (for Windows
instructions to proceed with the installation.
:
®
) or DMG file (for Mac), and follow the on-screen
2
2
c Close the dialog box when the installation is complete.
Connecting the Label Printer to a Computer 2
a Before connecting the USB cable, make sure that the Label Printer is turned Off.
b Connect the USB cable to the USB Port on the back of the Label Printer.
c Connect the USB cable to the USB Port on the computer.
d Turn the Label Printer On.
7
Printing Using a Computer (P-touch Editor)
Printing from a Computer 2
Available Applications 2
To use the Label Printer effectively, a number of applications and functions are available.
You must install the printer driver to use these applications.
2
Visit our website (install.brother
Application Windows Mac Features
P-touch Editor rr
P-touch Library r
P-touch Update Software rrUpdates software to the latest version.
P-touch Address Book r Prints address labels by using an address database.
Printer Setting Tool rr
Function Windows Mac Features
Distributed printing r
) and download the installer for the applications and printer driver.
Designs and prints custom labels with built-in drawing tools,
text using different fonts and styles, imported graphic images
and barcodes.
Manages and prints P-touch Editor templates.
This application is installed with P-touch Editor.
Specifies the Label Printer's device settings from a
computer.
When printing a large number of labels, printing can be
distributed among multiple Label Printers.
Because printing is performed at the same time, the total
printing time can be reduced.
For more information, see Distributed Printing (Windows
only) on page 25.
®
8
Printing Using a Computer (P-touch Editor)
ABCABC
ABCABC
ABC
ABC
Creating Labels from Your Computer 2
There are various methods for printing with this Label Printer.
The following describes the procedure for printing from a computer using P-touch Editor or P-touch Address
Book.
a Start P-touch Editor or P-touch Address Book, and then open the document you want to print.
b Create a label design.
c Check the cutting options.
d Select [File] and then select [Print] from the menu bar or click the [Print] icon.
Cutting Options 2
The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver
to select the cutting option when printing from the computer.
Label Cut Option Table
Auto Cut Cut at end Image
No Yes
2
No No
Yes Yes or No
9
Printing Using a Computer (P-touch Editor)
Note
Attaching Labels 2
a Peel the backing from the label.
b Position the label, and then press firmly from top to bottom with your finger to attach the label.
Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
2
10
3
Note
Printing Using the Mobile Device 3
Installing Applications for Use with Mobile Devices 3
You can use your Label Printer as a stand-alone Label Printer or connect it to a mobile device. To create and
print labels directly from your mobile device, install the Brother mobile applications, and then connect the
Label Printer to your mobile device with the USB cable.
Available Applications 3
The following free Brother applications can be downloaded from Google Play™:
Application Features
Brother iPrint&Label
You must purchase a USB cable to connect your computer and Android™ mobile device.
Create and print labels using templates on a smartphone, tablet or other
mobile device directly to your Label Printer.
3
11
Printing Using the Mobile Device
Note
Printing from a Mobile Device 3
a Make sure that the Label Printer is connected to your mobile device.
Start the mobile printing application on your mobile device.
b Select a label template or design.
You can also select a previously designed label or image and print it.
c Tap [Print] in the application menu.
Cutting Options 3
See Cutting Options on page 9.
Attaching Labels 3
a Peel the backing from the label.
b Position the label, and then press firmly from top to bottom with your finger to attach the label.
3
Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
12
4
Important
Changing the Label Printer Settings 4
Printer Setting Tool for Windows
Use the Printer Setting Tool to specify the Label Printer's device settings from a Windows® computer.
The Printer Setting Tool is available only with compatible Brother printers.
®
Before Using the Printer Setting Tool 4
Make sure the AC Power Cord is connected to the Label Printer and to an AC power outlet.
Make sure the printer driver has been installed correctly and you can print.
Connect your Label Printer to a computer with a USB cable.
4
4
13
Changing the Label Printer Settings
Note
Using the Printer Setting Tool for Windows
a Connect the Label Printer you want to configure to the computer.
b Start the Printer Setting Tool.
For Windows Vista
Click Start > All Programs > Brother > Labels & Mobile Printer > Printer Setting Tool.
For Windows
On the Apps screen, click the Printer Setting Tool.
For Windows
Click Start > Brother > Label & Mobile Printer > Printer Setting Tool.
The main window appears.
®
/ Windows®7
®
8 / Windows®8.1
®
10
1
®
4
4
2
3
1 Printer
Lists the connected printers.
2 Device Settings
Specifies Label Printer device settings, such as power settings and printer settings.
3Exit
Closes the window.
c Check that the Label Printer you want to configure appears next to [Printer]. If a different Label Printer
appears, select the Label Printer you want from the drop-down list.
If only one Label Printer is connected, it is unnecessary to make a selection because only that Label Printer
is available.
14
Changing the Label Printer Settings
Important
d Select the settings you want to change, and then specify or change the settings in the dialog box.
®
For more information on the settings dialog boxes, see Device Settings for Windows
on page 16.
e Click [Apply], and then click [Exit...] to apply the settings to the Label Printer.
f Click [Exit].
Use the Printer Setting Tool to configure the Label Printer only when the Label Printer is waiting for the
next print job. The Label Printer may malfunction if you try to configure it while it is handling a job.
4
15
Changing the Label Printer Settings
Important
Device Settings for Windows
®
Use [Device Settings] in the Printer Setting Tool to specify or change printer settings when connecting the
Label Printer and computer with a USB cable. Not only can you change the device settings for one Label
Printer, but you can also apply the same settings to multiple Label Printers.
When printing from a computer application, various printing settings can be specified from the printer driver;
however, by using [Device Settings] in the Printer Setting Tool, more advanced settings can be specified.
When [Device Settings] is opened, the Label Printer's current settings are retrieved and displayed. If the
current settings could not be retrieved, the previous settings are displayed. If the current settings could not
be retrieved and previous settings have not been specified, this machine's factory settings are displayed.
Settings Dialog Box 4
1
2
3
5
4
6
4
4
1 Menu Bar
2Printer
7
8
To display these tabs, you must have administrator privileges for the computer or the Label Printer.
You can confirm the administrator privileges for the Label Printer in the [Printer properties] - [Security]
tab.
Selects a command contained in each menu from the list.
Specifies the Label Printer you want to configure.
If only one Label Printer is connected, it is unnecessary to make a selection because only that Label Printer
will appear.
16
Changing the Label Printer Settings
Note
3 Settings Tabs
Contains settings that may be specified or changed.
If appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings
in the tab will not be applied to the Label Printer even if [Apply] is clicked. The settings in the tab will also
not be saved or exported when the [Save in Command File] or [Export] command is used.
4 Current Settings
Retrieves the settings from the currently connected Label Printer and displays them in the dialog box.
Settings will also be retrieved for parameters on tabs with .
5 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
Settings in a tab where appears will not be applied to the Label Printer even if [Apply] is clicked. In
addition, the settings in the tab will not be saved or exported when the [Save in Command File] or
[Export] command is used.
4
6 Parameters
Displays the current settings.
7Exit
Exits [Device Settings], and returns to the main window of the Printer Setting Tool.
8Apply
Applies the settings to the Label Printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
17
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