Be sure to read and understand this guide before using the machine. We
recommend that you keep this guide nearby for future reference.
Not all models are available in all countries.
www.brother.com
ENG
Thank you for purchasing the Brother QL-710W/720NW.
This guide briefly describes the steps to start using the Brother QL-710W/720NW.
See the User’s Guide for details. The User’s Guide can be found in the Manuals folder of
the included CD-ROM.
We strongly recommend that you read this guide carefully before using the Brother
QL-710W/720NW, and then keep it nearby for future reference.
We provide service & support for users who register their products on our website.
We recommend that you take this opportunity to register with us by visiting us at:
Online User Registration
http://register.eu.brother.com/
Online Support Page
http://solutions.brother.com/
NOTE: It is also possible to access the above sites from the online user registration
window of the included CD-ROM. We look forward to your registration.
Declaration of Conformity Europe only
We,BROTHER INDUSTRIES, LTD.
declares that the product
Product Name:Label Printer
Model Number:QL-710W/720NW
is in compliance with the essential requirements and other relevant provisions of Directives
1999/5/EC, 2009/125/EC.
The Declaration of Conformity (DoC) is on our website. Please go to http://solutions.brother.com →
choose region (eg. Europe) → choose country → choose your model → choose “Manuals” →
choose Declaration of Conformity (* select Language when required).
15-1, Naeshiro-cho, Mizuho-ku,
Nagoya, 467-8561, Japan
®
International ENERGY STAR
The purpose of the International ENERGY STAR
Compliance Statement
®
Program is
to promote the development and popularization of energyefficient office equipment.
As an ENERGY STAR
determined that this product meets the ENERGY STAR
®
Partner, Brother Industries, Ltd. has
®
guidelines for energy efficiency.
IMPORTANT NOTE
This product is approved for use in the country of purchase only. Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
This product supports Windows
Mac OS X 10.5.8 - 10.7.
®
Windows
Windows
Windows Vista
Windows
Windows Server
Windows Server
Windows Server
Windows Server
XP in this document represents Windows® XP Professional and Windows® XP Home Edition. In addition,
®
XP in this document does not represent Windows® XP x64 Edition.
®
in this document represents all editions of Windows Vista®.
®
7 in this document represents all editions of Windows® 7.
®
2003 in this document represents Windows Server® 2003, Windows Server® 2003 R2. In addition,
®
2003 in this document does not represent Windows Server® 2003 x64 Edition.
®
2008 in this document represents all editions of Windows Server® 2008 and
Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1
General Information ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2
To use the machine safely ••••••••••••••••••••••••••••••••••••••••••••••••••• 3
General Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5
1Unpacking the QL-710W/720NW••••••••••••••••••••••••••••••••••••••••••• 7
2Parts Description••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
Main Printing Unit•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
3Connecting the Power Supply••••••••••••••••••••••••••••••••••••••••••••••• 8
4Setting the DK Roll •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9
5Installing the Software •••••••••••••••••••••••••••••••••••••••••••••••••••••••• 10
For USB interface users (Windows®)•••••••••••••••••••••••••••••••••••••••••••••••• 11
For USB interface users (Macintosh)•••••••••••••••••••••••••••••••••••••••••••••••• 13
For wired network interface users (Windows
For wired network interface users (Macintosh) (QL-720NW only) ••••••••••••• 18
For wireless network interface users •••••••••••••••••••••••••••••••••••••••••••••••• 20
For Windows
For Macintosh users •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 28
For Windows®•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 34
For Macintosh •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 35
Under the supervision of Brother Industries Ltd., this guide has been compiled and published,
covering the latest product’s descriptions and specifications.
The contents of this guide and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential)
caused by reliance on the materials presented, including but not limited to typographical and
other errors relating to the publication.
The screen images in this guide may differ depending on your OS or printer.
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Microsoft, Windows Vista, Windows Server and Windows are either registered trademarks or
trademarks of Microsoft Corp. in the United States and/or other countries.
Apple, Macintosh, Mac OS, iPhone, iPod touch, iPad and Safari are trademarks of Apple Inc.,
registered in the United States and other countries.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
Wi-Fi Protected Setup, WPA, and WPA2 are marks of the Wi-Fi Alliance.
Android is a trademark of Google Inc.
The names of other software or products used in this document are trademarks or registered
trademarks of the respective companies that developed them.
Each owner whose software title is mentioned in this document has a Software Licence
Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
Symbols Used in this Guide
The symbols used throughout this guide are as follows:
This symbol shows information or directions that should be followed. If ignored, this may
result in injury, damage or failure to operate.
This symbol shows information or directions that can help you better understand and use
the machine more efficiently.
Open Source Licensing Remarks
This product includes open-source software.
Please see Open Source Licensing Remarks and Copyright information on the supplied
CD-ROM.
(For Windows
(For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the
Utilities icon. Licence.rtf will appear.
®
) “X:\Licence.txt” (where X is your drive letter).
To use the machine safely
Read and understand all of these instructions and save them for later reference. Follow all
warnings and instructions marked on the product.
Indicates a potentially hazardous situation which, if the product is handled
WARNING
CAUTION
The symbols used in the manuals for this product are as follows:
Action NOT allowed.DO NOT disassemble the product.
DO NOT splash the product with or
immerse the product in water.
Mandatory action.Unplugging.
Alerts to the possibility of electrical
shock.
To use the machine safely
Follow these guidelines to avoid fire, electric shock, or other damage.
The Machine
Do not use the printer in special
environments, such as near medical
equipment. Electromagnetic waves
may cause the medical equipment to
malfunction.
Users with heart pacemakers should move
away from the machine if they sense any
abnormalities.
Dispose of plastic bags correctly and keep
away from babies and children. Do not
wear or play with plastic bags.
Unplug the power cord immediately
and stop using the machine if you notice
any abnormal odour, heat, smoke,
discolouration, deformation or anything
unusual whilst the machine is on.
without following the warnings and instructions, could result in death or serious
injuries.
Indicates a potentially hazardous situation which, if the product is handled
without following warnings and instructions, may result in minor or moderate
injuries, and/or property damage.
DO NOT touch a specified part of the
product.
WARNING
Do not disassemble the machine.
For inspection, adjustment and repair
of the machine, contact the retail outlet
where the machine was purchased or your
local authorised service centre.
Do not drop, hit or cause any damage
to the machine.
Do not place the machine in a location
where it could get wet, such as a kitchen,
bathroom, or near a humidifier. Doing so
could cause an electrical shock or fire.
Do not allow any liquids to come into
contact with the machine.
3
4
WARNING
Do not use the machine with foreign
objects in it. Do not drop any metal objects
such as paper clips and staples into the
machine. If water or any foreign objects
should enter the machine, unplug the
power cord from the electric outlet and
remove the foreign object. If necessary,
contact the retail outlet where the machine
was purchased or your local authorised
service centre.
Do not allow organic solvents (benzene,
paint thinner, nail polish remover,
deodoriser, etc.) to come into contact with
the machine and its connecting cables.
Doing so may cause the equipment to
deform or dissolve, and there may be a risk
of electrical shock or fire.
Do not touch the machine during a severe
thunderstorm, as this may result in
electrical shock.
Follow these guidelines to avoid fire, electric shock, or other damage.
Power Cord
Use only the authorised power source
(220 - 240V AC) for the machine.
Use only the power cord included with the
machine.
Do not handle the power cord or plug if
your hands are wet.
Do not overload the electrical outlet with
too many appliances or plug the power
cord into a damaged electrical outlet.
Do not cut, damage, alter or place heavy
objects on the power cord.
Regularly remove the power plug from
the electrical outlet, and clean the base of
the pins and between the pins. If you leave
the power plug in the electrical outlet
for an extended period of time, dust will
accumulate at the base of the power plug
pins. This could cause a short circuit that
may result in a fire.
Make sure to turn off the machine and
remove the power cord from the electrical
outlet when cleaning the machine. Failure
to do so could cause an electrical shock or
fire.
To avoid possible fire or electrical shock,
never disassemble the machine or allow it
to get wet.
Do not use paint thinner, benzene, alcohol
or any other organic solvents to clean the
machine. Doing so may cause damage to
the surface finish. Use a soft, dry cloth to
clean the machine.
Do not put any heavy objects or objects
containing water on top of the machine.
If water or any foreign object enters the
machine, contact the retail outlet where
the machine was purchased or your local
authorised service centre. If you continue
to use the machine with water or a foreign
object in the machine, the machine may be
damaged or personal injury could result.
Do not use the power cord if it is damaged.
Ensure the power cord is correctly inserted
into the electrical outlet.
Do not pull the power cord when removing
the power plug from the electrical outlet.
Doing so could cause an electrical shock
or fire.
Do not bend, break or damage the cord in
any way, as it may result in an electrical
shock, fire or a machine malfunction.
Do not use an extension cord, as this may
result in a fire, electrical shock, or damage
to the machine.
CAUTION
Follow these guidelines to avoid fire, electric shock, or other damage.
The Machine
The machine may malfunction if left near a television, radio, etc. Do not use the machine
near any machine that can cause electromagnetic interference.
Ensure that small children do not put their fingers in the moving parts or openings of the
machine.
The electrical outlet should be close to the machine and be easily accessible.
Do not touch the cutter. Personal injury could result.
When the machine is not being used, store it out of the reach of children. In addition, do not
allow children to put machine parts or labels in their mouths. If any object has been
swallowed, seek medical attention.
Do not place the machine in areas exposed to direct sunlight, near heaters or other hot
appliances, or in any area exposed to extremely high or low temperatures, high humidity
or excessive dust. Doing so could cause the machine to malfunction.
Do not hold or lift the machine by the DK Roll cover. The cover could come off and the
machine could fall and become damaged.
Do not hold the machine with only one hand. The machine may slip out of your hand.
Make sure of the correct orientation and procedure when attaching the various cables and
optional products. In addition, use only the specified cables and optional products. Failure
to do so could cause a fire or personal injury. Follow the instructions in the manual to
correctly attach the equipment.
Do not remove the labels (labels indicating operations, product number, etc.) attached to
the machine.
Power Cord
If the machine will not be used for an extended period, remove the power cord from the
electrical outlet.
Cutter
Do not touch the blade of the cutter.
Do not open the top cover when the cutter is operating.
Installation/Storage
Put the machine on a flat, stable surface
such as a desk.
Do not put any heavy objects on top of the
machine.
5
General Precautions
The Machine
•
The machine is a precision machine. Do not drop, hit or cause any damage to the machine.
• Do not lift the machine by the DK Roll compartment cover. The cover could come off and the
machine could fall and become damaged.
• Do not insert any objects into or block the label output slot, USB port, Serial port or LAN port.
• Use only the interface cable (USB cable) included with the machine.
• When not in use for an extended period, remove the DK Roll from the machine.
• Do not attempt to print labels while the DK Roll cover is open.
6
DK Roll (DK Label and DK Tape)
•
Use only genuine Brother accessories and supplies (with , marks). Do not use any
unauthorised accessories or supplies.
• If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the
label, clean the surface to which the label will be applied.
• DK Rolls use thermal paper or film that can fade in colour or peel off surfaces if exposed to
ultraviolet light, wind or rain.
• Do not expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store
in a cool, dark place. Use the DK Rolls soon after opening the package.
• Scratching the printed surface of the label with your finger nails or metal objects, or touching
the printed surface with hands dampened by water or sweat can cause the colour to change
or fade.
• Do not apply labels to any persons, animals, or plants. In addition, never apply labels to public
or private property without permission.
• As the end of the DK Roll is designed to not adhere to the label spool, the last label may not
be cut properly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint
the last label.
Note: To account for this, the number of DK Labels included on each DK Roll may be more
than indicated on the package.
• When a label is removed after being applied to a surface, a portion of the label may remain.
• Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player’s
• Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in a car
where the CD is slid into a slot in the CD player.
• Do not peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer may
come off, resulting in damage to the disk.
• Do not apply CD/DVD labels to CD/DVD disks designed for use with ink jet printers. Labels
peel off these disks easily and using disks with peeled labels can result in loss or damage
of data.
• When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls.
Failure to do so could cause damage to the CD/DVD player.
• Users shall take full responsibility for applying CD/DVD labels. Brother accepts no
responsibility for any loss or damage of data caused by the inappropriate use of CD/DVD
labels.
• Be careful not to drop the DK Roll.
• DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight
and heat. Do not use DK Rolls for outdoor use that requires durability.
• Depending on the area, material, and environmental conditions, the label may unpeel or
become irremovable, or the colour of the label may change or be transferred to other
objects. Before applying the label, check the environmental conditions and the material.
Test the label by affixing a small piece of it to an inconspicuous area of the intended surface.
CD-ROM and Software
•
Do not scratch or subject the CD-ROM to high or low temperatures.
• Do not put heavy objects on the CD-ROM or apply force to the CD-ROM.
• The software contained on the CD-ROM is meant for use with this machine only. See the
Licence on the CD-ROM for details. This software may be installed on multiple computers
for use in an office, etc.
1Unpacking the QL-710W/720NW
Check that the package contains the following before using the printer. If any item is missing
or damaged, contact your Brother dealer.
QL-710W/720NW
USB cableQuick Setup Guide
CD-ROMDK Label & Tape Guide
7
AC Power cord
The plug may differ by country.
DK Roll (Starter roll)
The Brother QL-710W/720NW includes two
starter rolls:
• One starter roll of DK Die-cut Standard Address
Labels (100 labels).
• One starter roll of DK Continuous Durable Tape
(62 mm x 8 m).
8
2Parts Description
Main Printing Unit
Front Rear
DK Roll compartment cover
Wi-Fi
button
Status
lamp
ON/OFF
button
Wi-Fi
lamp
Feed
button
Cut
button
When the Wi-Fi lamp is lit, wired network connections
are disabled.
USB port
LAN portSerial port
<QL-710W>
Power port
Power cord
<QL-720NW>
Power port
Power cord
USB port
3Connecting the Power Supply
Connect the power cord to the QL-710W/
720NW and then plug the power cord into
an electrical outlet.
• Check that the electrical outlet is
220 - 240 V AC before plugging the
power cord.
• Unplug the power cord from the
electrical outlet after you have finished
using the QL-710W/720NW.
• Do not pull the power cord when
unplugging it from the electrical outlet.
The wire in the power cord may become
damaged.
• Do not connect the QL-710W/720NW to
the computer until directed to do so
when installing the printer driver.
The plug may differ by country.
4Setting the DK Roll
Press and hold the ON/OFF button () to turn
1
the QL-710W/720NW off. Hold the Brother
QL-710W/720NW by the front of the machine,
and firmly lift the DK Roll compartment cover to
open the cover.
Put the spool into the spool guides in the DK Roll
2
compartment.
• Make sure that the spool arms are inserted firmly
in the spool guides on the left and right.
• Insert the spool with the DK Roll into the spool
guide located on the right hand side of the Brother
QL-710W/720NW.
9
Thread the end of the DK Roll into the
3
slot until it aligns with the area shown
on the right.
Align the end of the roll with the upright
edge of the label output slot.
Close the DK Roll compartment cover.
4
When you press the ON/OFF button ( ) to turn
the Brother QL-710W/720NW on, the end of the
DK Die-cut Label is aligned automatically.
10
5Installing the Software
This section explains how to install P-touch Editor 5.0, the printer driver, P-touch Update
Software and Printer Setting Tool using the Standard Installation option.
The procedure for installing the software varies depending on the OS of the computer.
The screens may differ depending on your operating system.
In the following steps, you will see QL-XXX. Read “XXX” as your printer name. The printer
names in the following screens may differ from your purchased printer name.
The screens displayed may differ between the QL-710W and QL-720NW. The screens of the
QL-720NW are used in the explanations in this manual.
Installation procedure is subject to change without notice.
If your computer does not have a CD-ROM drive you can download the latest
drivers, manuals and utilities for your model from the Brother Solutions Center at
http://solutions.brother.com/. Some software applications included on the CD-ROM
may not be available as a download.
For USB interface cable
Windows®, go to page 11
Macintosh, go to page 13
For Wired Network
(QL-720NW only)
Windows®, go to page 15
Macintosh, go to page 18
For Wireless Network
Windows® and Macintosh,
go to page 20
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