Thank you for purchasing the P-touch Label Printer model
PT-P900W/PT-P950NW .
Your new PT-P900W/PT-P950NW is an intuitive, feature-rich and easy to
operate label printer that produces professional looking, high-quality labels.
This manual contains basic procedures for using the P-touch Label Printer.
Read the whole guide before using your product and keep it for later reference.
The available options and supplies may vary depending on the country.
PT-P900W/PT-P950NW
Quick Setup Guide
Printed in China
LAJ122001
General Description
IMPORTANT
11
10
9
11
10
9
12
13
Front
PT-P900W/PT-P950NW
ELECTRONIC LABELING SYSTEM
To download and install printer drivers and software, visit our website.
www.brother.com/inst
For more information on installing the driver and software, see Installing t he
Software and Printer Driver to a Computer.
Available Manuals
Product Safety Guide
This guide provides safety information; read it before you use the P-touch
Label Printer.
Quick Setup Guide (this guide)
This guide provides basic information about using the P-touch Label Printer
along with detailed troubleshooting tips.
User’s Guide
When downloading the installer from above www.brother.com/inst and
installing it, the folder “Brother Manual” is created on your PC desktop and
this manual is stored in this folder.
This guide provides additional information about the P-touch Label Printer
settings and operations, troubleshooting tips, and maintenance instructions.
In addition, you can download individual manuals that you need from the
Brother Solutions Center.
Visit the Brother Solutions Cent er at support.brother.com and click Manuals
on your model page to download the other manuals.
Before using the P-touch Label Printer, make sure you remove the
protective material according to the following procedure.
1 Press the cover open button to
open the tape compartment
cover.
2 Pull the tape to remove the
tape together with the
protective material.
Page 2
Connecting the Power Supply
IMPORTANT
NOTE
1
2
NOTE
NOTE
1
2
AC Adapter
Use the AD9100ESA (AC adapter) for this P-touch Label Printer. Connect the
AC adapter directly to the P-touch Label Printer.
1. Insert the plug on the AC adapter cord into the AC adapter socket
marked DC IN 24
2. Insert the plug on the power supply cord into the AC adapter.
3. Insert the power supply plug into a standard AC power outlet.
• Turn the P-touch Label Printer off before disconnecting the AC
adapter.
• Do not pull or bend the AC adapter cord and power supply cord.
• After the power supply plug is inserted into the AC power outlet, it
may take a few seconds until the
V on the P-touch Label Printer.
1 AC adapter
2 Power supply cord
(Power) button is enabled.
Charging the Rechargeable Li-ion Battery
• Before use, fully charge the battery.
• Up to three hours may be needed to fully charge the battery.
1. Make sure the battery is installed in the P-touch Label Printer.
2. Use the AC adapter and power supply cord to connect the P-touch
Label Printer to an AC power outlet.
Press the (Power) button to turn the P-touch Label Printer on if it is
not on already.
The (Battery) indicator lights in orange during charging, and it goes
off when the battery is fully charged.
1 AC adapter
2 Power supply cord
Although the charging stops if the P-touch Label Printer is used to print,
feed, or perform another operation, the charging will start again
automatically after the operation is finished if the charging is not
completed.
To safeguard and backup the P-touch Label Printer memory, when the
power supply is unplugged it is recommended to have the rechargeable
battery (optional: PA-BT-4000LI) installed in the P-touch Label Printer.
Using the Rechargeable Li-ion Battery
(Optional)
Attach the battery base (PA-BB-002) to the P-touch Label Printer. For more
information about attaching the battery base, see its instruction manual.
Installing the Rechargeable Li-ion Battery
1. Press and hold the (Power) button to turn the P-touch Label Printer
off.
2. Open the battery cover on the bottom of the P-touch Label Printer.
3. Insert the battery into the battery compartment.
4. Close the battery cover.
Removing the Rechargeable Li-ion Battery
Press and hold the (Power) button to turn the P-touch Label Printer off.
Remove the battery cover and the battery, and then reattach the battery
cover.
Stopping Rechargeable Li-ion Battery Charging
To stop the battery charging, disconnect the AC adapter.
Notes on Using the Rechargeable Li-ion Battery
Before use, fully charge the battery. Do not use it until it is fully charged.
The battery charging must take place in environments between 32°F
and 104°F (0°C and 40°C), otherwise the battery will not charge, and the
(Battery) indicator will remain lit. If the charging stops because the
environment temperature is too low or too high, place the P-touch Label
Printer with a temperature between 32°F and 104°F (0°C and 40°C) and
try charging again.
If the P-touch Label Printer is used to print, feed, or perform another
operation when both the battery is installed and the AC adapter is
connected, the
stop even if the battery is not fully charged.
(Battery) indicator may turn off and charging may
Rechargeable Li-ion Battery Characteristics
To ensure the highest performance and longest life from the battery:
Do not use or store the battery in a location exposed to extreme high or
low temperatures as it may discharge more quickly. This may happen
when using a rechargeable Li-ion battery with a high charge (90%
charged or more) in a location exposed to high temperatures.
Remove the battery when storing the P-touch Label Printer for long
periods of time.
Store a battery with less than a 50% charge in a cool dry place out of
direct sunlight .
Recharge the battery every six months if it is stored for long periods of
time.
If you touch a part of the P-touch Label Printer while the Li-ion battery is
charging, that part of the P-touch Label Printer may feel warm. This is
normal, and the P-touch Label Printer may be used safely. However, if
the P-touch Label Printer becomes extremely hot, discontinue use.
Page 3
Inserting a Tape Cassette
IMPORTANT
IMPORTANT
IMPORTANT
1
2
1
2
IMPORTANT
NOTE
Turning Power On/Off
The TZe, HGe tape, FLe label and HSe tube cassettes can be used in your
P-touch Label Printer.
If the new tape cassett e has a cardboard stopper,
be sure to remove the stopper before inserting the
cassette.
1. Check that the end of the tape is not bent and that it passes through the
tape guide. If it does not, pass it through the tape guide as shown in the
illustration.
1
2
1 End of tape
2 Tape guides (The actual shape may be different depending on
the tape width.)
2. Press the cover open button to open the tape compartment cover.
3. I nsert the tape cassette into the tape cassette c ompartment with t he end
of the tape facing the P-touch Label Printer’s tape exit slot, then push
down evenly until the tape cassette is installed correctly.
On: Press the (Power) button to turn the P-touch Label Printer on. The
(Power) indicator lights in green.
Off: Press and hold the (Power) button again to turn the P-touch Label
Printer off. The (Power) indicator may light in orange until the power is off.
When turning the P-touch Label Printer off, do NOT remove the battery
or disconnect the AC adapter until the orange
• When inserting the tape cassette, make sure that the tape and ink
ribbon do not catch on the print head.
• Make sure that there is no slack in
the tape, and then carefully insert
the tape cassette. If there is slack
in the tape, the tape will catch on
the protrusion (2) when the
cassette is inserted and become
bent or wrinkled, causing the tape
to jam.
To fix the slack in the tape, refer to
the illustration in step 1 and pull the tape outside of the tape guide.
• When removing the tape cassette, make sure that the tape does not
catch on the protrusion (2).
The compatible operating systems may change. For the latest
information, visit our support website at
USB portLAN port
rr
support.brother.com.
(ESC/P and
P-touch
Template
only)
r
–
Store tape cassettes in a cool dark location, away from direct sunlight
and high temperature, high humidity, or dusty locations. After opening
the sealed package, use the tape cassette as quickly as possible.
Page 4
LED Indicators
The indicators light and flash to indicate the P-touch Label Printer status. The
symbols used in this section explain the meaning of the different indicator
colors and patterns:
= Indicator is lit
= Indicator is flashing
= Indicator can be off, lit or flashing in any color
(Off)= Indicator is off
Example: G = Indicator is flashing in green
(Status) (Power)
(Off)
(Off)
(Off)
GG
R
(2 times in 1.8
seconds)
(Off)
OG
GG
(Off)
(Off)
RRR
RRR
GO
(Off)
GO
O
G
G
G
O
G
O
O
(Wi-Fi)
(Off)
(Off)
(Off)
(Off)
(Off)
(Off)
Condition
During the processing of
the power-off
Idle mode
Initializing mode
Mode can be used only
when the Touch Panel
Display Unit (TDU) is
installed (includes the
error mode)
(PT-P950NW Only)
Tape feed and cutting
mode
Printing mode
No media error
Tape end error
Cover open mode
Cover open error when
printing
Receiving data
Transf erring data
Now cooling
System error 1
System error 2
System error 3
In boot mode
Reset mode (when the
mode is starting)
Reset mode (when the
button is pressed 1/3/5
times)
Reset mode (when the
button is pressed 2/4/6
times)
G = Green
O = Orange
R = Red
(Status) (Power)
O
(2 times in 1.8
seconds)
R
(1 time in 1
second)
R
(1 time in 2
seconds)
R
(2 times in 1.8
seconds)
OR
(Off)
OO
R
(2 times in 1.8
seconds)
RO
R
(2 times in 1.8
seconds)
R
(1 time in 1
second)
O
(2 times in 1.8
seconds)
OO
R
R
R
R
O
O
O
(2 time s in 1.8
seconds)
O
(1 time in 1
second)
O
(2 time s in 1.8
seconds)
(Wi-Fi)
(Off)Adapter connection error
(Off)
(Off)Non-compliant tape error
(Off)Wrong media error
(Off)
(Off)
(Off)
(Off)
Condition
PT-P950NW Only:
USB host unsupported
device connection error
USB host HUB
connection error
USB host power supply
excessive voltage error
(PT-P950NW Only)
Mass storage error
Roller holder error
Adapter error
Option connection error
(PT-P950NW Only)
When blinking alternately:
Cutter error
When blinking
simultaneously:
High temperature error
Communication error
Memory full error
Numbe r of lines/character
size error
When blinking alternately:
Database search error
When blinking
simultaneously:
No template error
High-resolution/draft
printing error
Black mark not detected
error
G
(Three times)
(Off)
OG
G
(One time)
O
(Three times)
GOR
(Repeat four
times)
G
(Off)
(Off)
(Off)Mass storage mode
(Off)
Reset mode (when reset
is confirmed)
IP addr ess fixed
notification (USB ID fixed
notification)
Mass storage processing
mode
Page 5
Battery indicator
NOTE
(Battery)
(Off)
O
O
(1 times in 4 seconds)
O
(2 times in 4 seconds)
RR
R
Wi-Fi® indicator
(Status) (Power)
(Off)
(Off)
OR
OR
(Power)
G
(Wi-Fi)
Condition
Rechargeable battery
power: full
Charging complete
Charging
Rechargeable battery
power: half
Rechargeable battery
power: low
Rechargeable battery error
Rechargeable battery
power: empty
Condition
No available WPS access
point was found
WPS access point
connection error
Installing the Software and Printer Driver to a Computer
To print from your Windows® computer or Mac, install the printer driver,
P-touch Editor and other applications to your computer.
1. Visit our website (www.brother.com/inst) and download the installer
for the latest software and manuals.
2. Double-click the downloaded .exe file and follow the on-screen
instructions to proceed with the installation.
To connect the P-touch Label Printer to a computer using a wireless
connection, we recommend the following:
• Configure the wireless network settings while installing the software.
You can change the settings later using the Printer Setting Tool. For
more information, see the User’s Guide.
• Install the software on a computer wirelessly connected to your
network and configure the P-touch Label Printer using a USB cable.
• Get the SSID (network name) and password (network key) of the
wireless network in advance.
• If your wireless access point/router supports WPS, you can use
one-push WPS (Wi-Fi Protected Setup) to quickly configure the
wireless network settings.
3. Close the dialog box when the installation is complete.
Connecting the P-touch Label Printer to a Computer
You can connect the P-touch Label Printer to a Windows® computer or Mac
using a USB cable, wireless LAN, or wired LAN. For more information, see
the User’s Guide.
labels with built in drawing
tools, text using different
fonts and styles, imported
graphic images and
barcodes.
Create and print labels for
cables, patch panels,
faceplates, electrical
equipment and more.
Windows® /
Mac
Windows
Wi-Fi / USB /
Wired Network
®
1. Connect the P-touch Label Printer end of the USB cable to the USB port
on the back of the P-touch Label Printer.
2. Connect the other end of the USB cable to the USB port on the
computer.
3. Turn on the P-touch Label Printer.
Connecting Using Wi-Fi
1. Turn on the P-touch Label Printer.
2. Press and hold the (Wi-Fi) button on your P-touch Label Printer for
one second to turn t he Wi-Fi function on. The (Wi-Fi) indicator starts
flashing in green once every three seconds.
•Ad-Hoc Mode
After installing the printer driver and other applications to your
computer, set the Ad-Hoc mode using the Printer Setting Tool
installed on the computer. (See the User’s Guide.)
For more information, see the User’s Guide.
Page 6
Connecting Using a Wired LAN (PT-P950NW Only)
NOTE
NOTE
NOTE
NOTE
NOTE
Connecting the P-touch Label Printer to a Mobile Device
To use a static IP addr ess to connect your P-touch Label Printer to a
wired LAN connection, install the printer driver and Printer Setting Tool,
and then specify wired LAN connection settings.
For more information, see Installing the Software and Printer Driver to a Computer.
1. Before connecting the LAN cable, make sure that the P-touch Label
Printer is turned off.
2. Connect the LAN cable to the LAN port on the back of the P-touch Label
Printer, and then connect the other end of the LAN cable to an active
LAN port on the network.
3. Turn on the P-touch Label Printer.
The printer’s communication settings can be changed with
[Communication Settings] in the Printer Setting Tool.
For more information, see the User’s Guide.
Printing from the computer
There are various methods for printing with this P-touch Label Printer.
The following describes the procedure for printing from a computer using
P-touch Editor.
1. Start P-touch Editor, and then open the document you want to print.
2. Create a label design.
3. Select [File] then [Print] from the menu bar or by clicking the [Print]
icon.
Printing Using the Mobile Device
Installing Applications for Use with Mobile Devices
You can either use your P-touch Label Printer as a stand-alone label Printer
or connect it to a mobile device. To create and print labels directly from your
mobile device, install the Brother mobile applications, and then connect your
P-touch Label Printer to your mobile device. The following Brother
applications can be downloaded f ree-of-charge from the App Store or Google
Play™:
- Mobile Cable Label Tool
- Brother iPrint&Label
- Mobile Transfer Express
ApplicationFeature
Mobile Cable
Label Tool
Brother
iPrint&Label
Mobile
Transf er
Express
Print labels for cables and
patch panels using
templates on a smartphone,
tablet or other mobile device
directly to your P-touch
Label Printer.
Create and print labels using
templates on a smartphone,
tablet or other mobile device
directly to your P-touch
Label Printer.
Allows you to use a mobile
device to download
databases and label data,
which was created on a
computer using P-touch
Editor and saved to a cloud
service, and send them to
your P-touch Label Printer.
Mobile
Device
Apple iPhone/
iPad/
iPod touch or
Android™
device
Connection
Wireless
Direct /
Wi-Fi
1. Confirm the Wireless Direct settings of the P-touch Label Printer.
• For Windows®
Connect the P-touch Label Printer and computer with a USB cable.
Start the Printer Setting Tool on your computer, and click the
[Communication Settin gs] button. Confirm that [Infrastructure and
Wireless Direct] or [Wireless Direct] is selected for [Selected
Interface] in the [General] tab.
For more information, see the User’s Guide.
•For Mac
Connect the P-touch Label Printer and computer with a USB cable.
Start the Printer Setting Tool on your computer, and confirm that
[WirelessDirect] is set to [On] in the [Wireless LAN] tab.
For more information, see the User’s Guide.
2. Press and hold the (Wi-Fi) button on your P-touch Label Printer for
one second to t urn the Wi-Fi function on.
The (Wi-Fi) indicator starts flashing in blue once every three
seconds.
3. In the Wi-F i settings screen of your mobile device, select the SSID of
the P-touch Label Printer and enter the password.
• The factory default SSID and password are as follows:
SSID: “DIRECT-*****_PT-P900W” or “DIRECT-*****_PT-P950NW” is
the last five digits of the product serial number.
(You can find the serial number label in the tape compartment of the
P-touch Label Printer.)
Password (network key): 00000000
• You can connect the P-touch Label Printer to a mobile device in the
Infrastructure Mode via a wireless access point/router.
Printing from a Mobile Device
1. Start the application (Mobile Cable Label Tool/Brother iPrint&Label) on
your mobile device.
Make sure that the P-touch Label Printer is connected to your mobile
device.
See Installing Applications for Use with Mobile Devices.
2. Select a label template or design.
You can also select a label or image you designed previously, and print
it.
3. Tap [Print] in the application menu.
Connecting the Other Interfaces (Serial
Interface/Bluetooth Interface)
You can connect the P-touch Label Printer to a barcode scanner using a
serial interface or Bluetooth interface.
To connect using the serial interface, see the User’s Guide.
To connect using the Bluetooth interface, see [FAQs & Troubleshooting] on
the Brother Solutions Center at
support.brother.com.
Page 7
Troubleshooting
1
1 Spool
1 Print head
2 Barcodes
3 Printing orientation
Printing Problems
ProblemSolution
The label did not print.• Check that text has been entered and that
The label is not printed
correctly.
The ink ribbon is separated
from the ink roller.
The P-touch Label Printer
stops while printing a label.
The label did not get cut
automatically.
A tape jam error cannot be
cleared despite following
the troubleshooting steps.
I want to print in higher
resolution.
The high resolution or high
speed printing setting was
specified, but an error
occurred and printing could
not be completed.
the tape cassette is installed correctly with
sufficient tape remaining.
• If the tape is bent, cut off the bent section and
thread the tape through the exit slot.
• If the tape is jammed, remove the tape
cassette, and then pull out the jammed tape
and cut it. Check that the end of the tape
passes through the guide before reinstalling
the tape cassette.
• Remove the tape cassette and reinstall it,
pressing it firmly until it locks into place.
• If the print head is dirty, clean it with a cotton
swab or optional print head cleaning cassette
(TZe-CL6).
If the ink ribbon is broken, replace the tape
cassette. If not, leave the tape uncut and
remove the tape cassette, then wind the loose
ink ribbon onto the spool as shown in the figure.
• Replace the tape cassette if striped tape is
visible, as this indicates that you have
reached the end of the tape.
• Connect the AC adapter directly to the
P-touch Label Printer, or charge the
rechargeable Li-ion battery.
Check the Cut Option setting. For more
information, see the User’s Guide.
Alternatively, when using the tape cassette,
press the
cut the tape.
Contact Brother customer service.
High resolution printing can be used if you are
printing from a computer,the AC adapter is
connected, and TZe laminated tape wit h black
ink is installed. Use the printer driver to select
the high resolution mode when printing the
labels.
As conditions for high resolution or high speed
printing, the AC adapter must be connected,
and TZe laminated tape with black ink must be
installed.
To clear the error, cancel the print job, and then
connect the AC adapter or cancel high
resolution or high speed printing.
(Feed&Cut) button to feed and
ProblemSolution
Printed barcodes cannot
be read.
• Print labels so that barcodes are aligned with
the print head as shown below:
• Try using another scanner.
• We recommend printing the barcodes with
[Standard] selected from the [Quality]
options.
Windows Vista® / Windows Server® 2008
To display the [Quality] options, open the
printer properties by clicking the Start button
- [Control Panel] - [Hardware and Sound] [Printers], right-clicking the P-touch Label
Printer you want to set up, and then clicking
[Printing Preferences].
Windows® 7 / Wind ows Server® 2008 R2
To display the [Quality] options, open the
printer properties by clicking the Start button
- [Devices and Printers], right-clicking the
P-touch Label Printer you want to set up, and
then clicking [Printing Preferences].
Windows® 8 / Windows® 8.1 / Windows
Server
To display the [Quality] options, open the
printer properties by clicking [Control Panel]
in the [Apps] screen - [Hardware and Sound] - [Devices and Printers],
right-clicking the P-touch Label Printer you
want to set up, and then clicking [Printing
Preferences].
Windows® 10
To display the [Quality] options, open the
printer properties by clicking the Start button
- [Settings] - [Devices] - [Devices and Printers], right-clicking the P-touch Label
Printer you want to set up, and then clicking
[Printing Preferences].
Version Information
ProblemSolution
I do not know the version
number of the firmware for
the P-touch Label Printer.
I want to confirm whether I
am using the latest version
of the software.
You can use the following procedure.
Use 0.94" (24 mm) or 1.4" (36 mm) tape.
1 Turn your P-touch label Printer on.
2 Press and hold the (Feed&Cut) button
for more than 10 seconds to print the report.
Use the P-touch Update Software to confirm if
you have the latest version or not.
See the User’s Guide for more information
about the P-touch Update Software.
1
3
2
®
2012 / Windows Server® 2012 R2
Page 8
Product Specifications
Model NamePT-P900W
Size
Dimensionsappox. 4.65" (W) x 7.56" (D) x 5.75" (H)