Brother mfc-j775dw User Manual

Online User's Guide

MFC-J775DW

Home > Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1

Applicable Models .......................................................................................................................................... 2

Definitions of Notes ........................................................................................................................................ 3

Notice - Disclaimer of Warranties (USA and Canada) ................................................................................... 4

Trademarks .................................................................................................................................................... 5

Important Note ...............................................................................................................................................6

Introduction to Your Brother Machine................................................................................................. 7

Before Using Your Machine ........................................................................................................................... 8

Control Panel Overview .................................................................................................................................9

LCD Overview .............................................................................................................................................. 12

Access Brother Utilities (Windows®) ............................................................................................................ 14

Uninstall the Brother Software and Drivers (Windows®) .................................................................... 15

Paper Handling.................................................................................................................................... 16

Load Paper................................................................................................................................................... 17

Load Paper in the Paper Tray ............................................................................................................ 18

Unprintable Area ................................................................................................................................ 32

Paper Settings....................................................................................................................................33

Acceptable Paper and Other Print Media........................................................................................... 36

Load Documents .......................................................................................................................................... 45

Load Documents in the Automatic Document Feeder (ADF) ............................................................. 46

Load Documents on the Scanner Glass ............................................................................................ 48

Unscannable Area.............................................................................................................................. 50

Print ...................................................................................................................................................... 51

Print from Your Computer (Windows®) ........................................................................................................ 52

Print a Photo (Windows®)................................................................................................................... 53

Print a Document (Windows®)............................................................................................................ 54

Cancel a Print Job (Windows®).......................................................................................................... 55

Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®).................................... 56

Print as a Poster (Windows®)............................................................................................................. 57

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) ................ 58

Print as a Booklet Automatically (Windows®)..................................................................................... 61

Print a Color Document in Grayscale (Windows®)............................................................................. 63

Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper

(Windows®) ........................................................................................................................................64

Use a Preset Print Profile (Windows®)............................................................................................... 65

Change the Default Print Settings (Windows®).................................................................................. 68

Print Settings (Windows®).................................................................................................................. 69

Print from Your Computer (Mac) ..................................................................................................................73

Print a Photo (Mac) ............................................................................................................................ 74

Print a Document (Mac) ..................................................................................................................... 75

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) .......................... 76

Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ............................................. 77

Print a Color Document in Grayscale (Mac)....................................................................................... 78

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Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper (Mac) ...... 79

Print Options (Mac) ............................................................................................................................ 80

Scan...................................................................................................................................................... 85

Scan Using the Scan Button on Your Brother Machine ............................................................................... 86

Scan Photos and Graphics................................................................................................................. 87

Save Scanned Data to a Folder as a PDF File .................................................................................. 89

Scan to an Editable Text File Using OCR........................................................................................... 91

Scan to E-mail Attachment................................................................................................................. 93

Web Services for Scanning on Your Network (Windows Vista® SP2 or greater, Windows® 7,

Windows® 8 and Windows® 10).........................................................................................................95

Change Scan Button Settings from ControlCenter4 (Windows®)..................................................... 100

Change Scan Button Settings from ControlCenter2 (Mac) .............................................................. 104

Scan from Your Computer (Windows®)...................................................................................................... 107

Scan Using ControlCenter4 Home Mode (Windows®)..................................................................... 108

Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 123

Scan Using Nuance™ PaperPort™ 14 or Other Windows® Applications......................................... 138

Scan Using Windows® Photo Gallery or Windows® Fax and Scan ................................................. 142

Install BookScan Enhancer and Whiteboard Enhancer (Windows®) ...............................................146

Scan from Your Computer (Mac)................................................................................................................ 147

Scan Using ControlCenter2 (Mac) ................................................................................................... 148

Scan Using Presto! PageManager or other TWAIN-Compliant Applications (Mac) ......................... 163

Copy ................................................................................................................................................... 167

Copy a Document .....................................................................................................................................168

Enlarge or Reduce Copied Images ............................................................................................................ 170

Sort Copies ................................................................................................................................................171

Make Page Layout Copies ( N in 1 or Poster)............................................................................................ 172

Page Layout Options for Copies ...................................................................................................... 173

2-sided Copy .............................................................................................................................................. 175

Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided) ....................................... 176

Copy an ID Card ........................................................................................................................................178

Copy Options .............................................................................................................................................180

Fax ...................................................................................................................................................... 182

Send a Fax.................................................................................................................................................183

Send a Fax from Your Brother Machine ........................................................................................... 184

Send a Fax Manually........................................................................................................................ 186

Send a Fax at the End of a Conversation ........................................................................................ 187

Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 188

Send a Fax in Real Time.................................................................................................................. 191

Cancel a Fax in Progress ................................................................................................................. 192

Check and Cancel a Pending Fax.................................................................................................... 193

Fax Options ...................................................................................................................................... 194

Receive a Fax ............................................................................................................................................ 195

Receive Mode Settings .................................................................................................................... 196

Shrink Page Size of an Oversized Incoming Fax ............................................................................. 203

Set the Fax Receive Stamp.............................................................................................................. 204

Receive a Fax at the End of a Telephone Conversation .................................................................. 205

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Memory Receive Options ................................................................................................................. 206

Voice Operations and Fax Numbers .......................................................................................................... 210

Voice Operations.............................................................................................................................. 211

Store Fax Numbers ..........................................................................................................................219

Set up Groups for Broadcasting ....................................................................................................... 224

Dial Access Codes and Credit Card Numbers ................................................................................ 228

Telephone Services and External Devices................................................................................................. 229

Voice Mail.........................................................................................................................................230

Distinctive Ring................................................................................................................................. 231

Caller ID ........................................................................................................................................... 235

Voice Over Internet Protocol (VoIP/Telephone Line Interference)....................................................237

External TAD (Telephone Answering Device)................................................................................... 238

External and Extension Telephones ................................................................................................. 242

Fax Reports ............................................................................................................................................... 248

Set the Transmission Verification Report's Style.............................................................................. 249

Set the Fax Journal's Interval Period................................................................................................ 250

PC-FAX ...................................................................................................................................................... 251

PC-FAX for Windows®...................................................................................................................... 252

PC-FAX for Mac ...............................................................................................................................275

Network .............................................................................................................................................. 278

Get Started.................................................................................................................................................279

Supported Basic Network Features.................................................................................................. 280

Network Management Software and Utilities ............................................................................................. 281

Learn about Network Management Software and Utilities ............................................................... 282

Additional Methods of Configuring Your Brother Machine for a Wireless Network ....................................283

Before Configuring Your Brother Machine for a Wireless Network................................................... 284

Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

Setup™ (WPS) or AOSS™................................................................................................................ 285

Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................. 286

Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID .................... 288

Configure Your Machine for a Wireless Network When the SSID is Not Broadcast......................... 289

Use Wi-Fi Direct®............................................................................................................................. 291

Advanced Network Features......................................................................................................................300

Print the Network Configuration Report............................................................................................ 301

Technical Information for Advanced Users................................................................................................. 302

Reset the Network Settings to Factory Default ................................................................................ 303

Print the WLAN Report..................................................................................................................... 304

Security .............................................................................................................................................. 307

Lock the Machine Settings ......................................................................................................................... 308

About Using TX Lock........................................................................................................................ 309

Mobile/Web Connect......................................................................................................................... 313

Brother Web Connect................................................................................................................................. 314

Brother Web Connect Overview....................................................................................................... 315

Online Services Used with Brother Web Connect............................................................................ 316

Conditions for Using Brother Web Connect...................................................................................... 318

Set Up Brother Web Connect........................................................................................................... 321

iii

Home > Table of Contents

Scan and Upload Documents Using Brother Web Connect............................................................. 327

Google Cloud Print.....................................................................................................................................328

Google Cloud Print Overview ........................................................................................................... 329

Before Using Google Cloud Print ..................................................................................................... 330

Print from Google Chrome™ or Chrome OS™................................................................................. 335

Print from Google Drive™ for Mobile ................................................................................................ 336

Print from Gmail™ Webmail Service for Mobile................................................................................337

Mopria® Print Service................................................................................................................................. 338

Brother iPrint&Scan for mobile...................................................................................................................339

ControlCenter .................................................................................................................................... 340

ControlCenter4 (Windows®)....................................................................................................................... 341

Change the Operation Mode in ControlCenter4 (Windows®) .......................................................... 342

Scan Using ControlCenter4 Home Mode (Windows®)..................................................................... 344

Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 345

Set Up the Brother Machine Using ControlCenter4 (Windows®) .....................................................346

Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®)..................................... 348

ControlCenter2 (Mac)................................................................................................................................. 350

Scan Using ControlCenter2 (Mac) ................................................................................................... 351

Set Up the Brother Machine Using ControlCenter2 (Mac) ............................................................... 352

Turn On the AutoLoad Feature (Mac) .............................................................................................. 354

Troubleshooting................................................................................................................................ 355

Error and Maintenance Messages ............................................................................................................. 356

Transfer Your Faxes or Fax Journal Report ..................................................................................... 363

Error Messages When Using the Brother Web Connect Feature..................................................... 367

Document Jams ......................................................................................................................................... 369

Document is Jammed in the Top of the ADF Unit ............................................................................ 370

Document is Jammed inside the ADF Unit....................................................................................... 371

Remove Paper Scraps Jammed in the ADF .................................................................................... 372

Printer Jam or Paper Jam .......................................................................................................................... 373

Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 374

Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 379

Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 382

If You Are Having Difficulty with Your Machine .......................................................................................... 384

Paper Handling and Printing Problems ............................................................................................ 385

Telephone and Fax problems ........................................................................................................... 391

Other Problems ................................................................................................................................397

Network Problems ............................................................................................................................ 399

Check the Machine Information .................................................................................................................410

Reset Your Brother Machine ...................................................................................................................... 411

Reset Functions ............................................................................................................................... 412

Routine Maintenance ........................................................................................................................ 413

Replace the Ink Cartridges......................................................................................................................... 414

Clean Your Brother Machine ...................................................................................................................... 417

Clean the Scanner............................................................................................................................ 418

Clean the Print Head from Your Brother Machine ............................................................................ 420

Clean the Print Head from Your Computer (Windows®)................................................................... 421

Home > Table of Contents

Clean the Print Head from Your Computer (Mac)............................................................................. 423

Clean the Machine's LCD.................................................................................................................424

Clean the Outside of the Machine .................................................................................................... 425

Clean the Machine's Printer Platen .................................................................................................. 426

Clean the Paper Feed Rollers .......................................................................................................... 427

Clean the Paper Pick-up Rollers ...................................................................................................... 429

Check Your Brother Machine .....................................................................................................................430

Check the Print Quality..................................................................................................................... 431

Check the Print Alignment from Your Brother Machine .................................................................... 433

Check the Ink Volume ...................................................................................................................... 434

Monitor Machine Status from Your Computer (Windows®) .............................................................. 435

Monitor Machine Status from Your Computer (Mac) ........................................................................ 440

Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 442

Pack and Ship Your Brother Machine ........................................................................................................443

Machine Settings............................................................................................................................... 446

Change Machine Settings from the Control Panel ..................................................................................... 447

In the Event of Power Failure (Memory Storage) ............................................................................. 448

General Settings............................................................................................................................... 449

Print Reports .................................................................................................................................... 462

Settings and Features Tables...........................................................................................................465

Change Machine Settings from Your Computer......................................................................................... 473

Change the Machine Settings Using Remote Setup ........................................................................ 474

Appendix............................................................................................................................................ 485

Specifications ............................................................................................................................................. 486

Enter Text on Your Brother Machine ..........................................................................................................491

Supply Specifications ................................................................................................................................. 493

Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Applicable Models

• Definitions of Notes

• Notice - Disclaimer of Warranties (USA and Canada)

• Trademarks

• Important Note

Home > Before You Use Your Brother Machine > Applicable Models

Applicable Models

This User's Guide applies to the following models:

1.8 inch LCD models: MFC-J775DW

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• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

NOTE

NOTE specifies the operating environment, conditions for installation, or special conditions of use.

Tips icons provide helpful hints and supplementary information.

Electrical Hazard icons alert you to possible electrical shock.

Bold

Bold style identifies buttons on the machine's control panel or computer screen.

Italics

Italicized style emphasizes an important point or refers you to a related topic.

[Courier New]

Courier New font identifies messages shown on the machine's LCD.

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• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada)

Notice - Disclaimer of Warranties (USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

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Home > Before You Use Your Brother Machine > Trademarks

Trademarks

Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Excel, PowerPoint, OneNote and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries.

Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

AOSS is a trademark of Buffalo Inc.

Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.

WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.

Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome, Chrome OS and Google are trademarks of Google Inc. Use of these trademarks are subject to Google Permissions.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.

Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

Evernote is a trademark of Evernote Corporation and used under a license.

Mopria® is a registered trademark and a service mark of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

WordPerfect is a trademark or a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

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Home > Before You Use Your Brother Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.

• Not all models are available in all countries.

• Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64 Edition and Windows® XP Home Edition.

• Windows Server® 2003 in this document represents Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Server® 2003 R2 and Windows Server® 2003 R2 x64 Edition.

• Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.

• In this User's Guide, the LCD messages of the MFC-J775DW are used unless otherwise specified.

• In this User's Guide, the illustrations of the MFC-J775DW are used unless otherwise specified.

• Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.12.x. Screens on your computer may vary depending on your operating system.

• The contents of this guide and the specifications of this product are subject to change without notice.

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• Before You Use Your Brother Machine

Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• Before Using Your Machine

• Control Panel Overview

• LCD Overview

•

Access Brother Utilities (Windows®)

Home > Introduction to Your Brother Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:

• Make sure you have installed the Brother software and drivers.

• For USB or network cable users: Make sure the interface cable is physically secure.

Selecting the correct type of paper

For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver.

Simultaneous printing, scanning and faxing

Your machine can print from your computer while sending or receiving a fax into memory or while scanning a document into the computer. Fax sending will not be stopped during printing from your computer. However, when the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing when copying or fax receiving has finished.

Firewall (Windows®)

If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the Brother

software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.

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Home > Introduction to Your Brother Machine > Control Panel Overview

01. 01. 2018

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Control Panel Overview

1. 1.8" Liquid Crystal Display (LCD)

Displays messages to help you set up and use the machine.

Adjust the angle of the control panel by lifting it.

2. Mode buttons

FAX

Press to switch the machine to FAX Mode.

SCAN

Press to switch the machine to SCAN Mode.

COPY

Press to switch the machine to COPY Mode.

WEB

Press to switch the machine to WEB Mode.

3. Settings buttons

Clear/Back

Press to delete characters or to go back to the previous menu level.

Settings

Press to access the main menu.

Press to choose a setting.

d or c

Press to adjust the ring volume while the machine is idle.

• Press to store Speed Dial and Group numbers in the machine's memory.

• Press to look up and dial numbers that are stored in the machine's memory.

Press to configure the wireless settings while the machine is idle.

a or b

Press to scroll through the menus and options.

d or c

Press to move the cursor left or right on the LCD.

4. Telephone buttons

Hook

Press before dialing to ensure a fax machine answers, and then press Black Start or Color Start.

If the machine is in Fax/Tel (F/T) Mode and you pick up the handset of an external telephone during the F/T ring (pseudo/double-ring), press Hook to talk.

Redial/Pause

• Press to dial the last 30 numbers you called.

• Press to insert a pause when dialing numbers.

5. Dial Pad

• Use to dial fax and telephone numbers.

• Use as a keyboard to enter text or characters.

6. Stop/Exit

• Press to stop an operation.

• Press to exit from a menu.

8. Start buttons

Power On/Off

Press to turn on the machine.

Press and hold down

for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using , it will still clean the print head periodically to maintain print quality. To

prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

Black Start

• Press to start sending faxes in black & white.

• Press to start making copies in black & white.

• Press to start scanning documents (in color or black & white depending on the scan setting).

Color Start

• Press to start sending faxes in full color.

• Press to start making copies in full color.

• Press to start scanning documents (in color or black & white depending on the scan setting).

to turn off the machine. The LCD will display [Shutting Down] and will stay on

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Home > Introduction to Your Brother Machine > LCD Overview

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LCD Overview

This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, this indicates that your machine is Ready for the next command.

1. Quiet Mode

The (Quiet Mode) icon appears when the [Quiet Mode] setting is set to [On].

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.

2. Wireless Status

Each icon in the following table shows the wireless network status.

The wireless setting is disabled.

Wireless network is connected. A three-level indicator in the LCD displays the current wireless signal strength.

The wireless access point cannot be detected.

You can configure wireless settings by pressing on the control panel. For more detailed information, see

the Quick Setup Guide.

3. Ink

Displays the available ink volume.

When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color.

4. Date & Time

Displays the date and time set on the machine.

5. Faxes in memory

Displays how many received faxes are in the machine's memory.

6. Receive Mode

Displays the current Receive Mode.

• [Fax] (Fax Only)

• [F/T] (Fax/Tel)

• [TAD] (External TAD)

• [Mnl] (Manual)

When the Distinctive Ring feature is turned on, the LCD displays [D/R].

Related Information

• Introduction to Your Brother Machine

• Reduce Printing Noise

• Reset Functions

• Reset Your Brother Machine

• Check the Ink Volume

• Error and Maintenance Messages

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)

Access Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on

your computer.

1. Do one of the following:

• Windows® XP, Windows Vista® and Windows® 7

Click

• Windows® 8

Tap or click (Brother Utilities) either on the Start screen or the desktop.

• Windows® 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows® 10

Click

2. Select your machine.

(Start) > All Programs > Brother > Brother Utilities.

> All apps > Brother > Brother Utilities.

(if using a touch-based

3. Select the operation you want to use.

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• Introduction to Your Brother Machine

• Uninstall the Brother Software and Drivers (Windows®)

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother

Software and Drivers (Windows®)

Uninstall the Brother Software and Drivers (Windows®)

1. Do one of the following:

• Windows® XP, Windows Vista® and Windows® 7

Click (Start) > All Programs > Brother > Brother Utilities.

• Windows® 8

Tap or click

• Windows® 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows® 10

Click

2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.

Follow the instructions in the dialog box to uninstall the software and drivers.

> All apps > Brother > Brother Utilities.

(Brother Utilities) either on the Start screen or the desktop.

(if using a touch-based

Related Information

• Access Brother Utilities (Windows®)

Home > Paper Handling

Paper Handling

• Load Paper

• Load Documents

Home > Paper Handling > Load Paper

Load Paper

• Load Paper in the Paper Tray

• Unprintable Area

• Paper Settings

• Acceptable Paper and Other Print Media

• Error and Maintenance Messages

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Load Paper in the Paper Tray

Load Paper in the Paper Tray

• Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray

• Load Legal Size Paper in the Paper Tray

• Load Photo Paper in the Paper Tray

• Load Envelopes in the Paper Tray

Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo

2L Paper in the Paper Tray

Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray

• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the on-screen instructions.

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine.

3. Open the output paper tray cover (1).

4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.

5. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

6. Gently load paper in the paper tray with the printing surface face down.

Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.

IMPORTANT

• Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

• Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams.

To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.

7. Gently adjust the paper width guides (1) to fit the paper.

Make sure the paper guides touch the edges of the paper.

8. Close the output paper tray cover.

9. Slowly push the paper tray completely into the machine.

10. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

Related Information

• Load Paper in the Paper Tray

• Change the Check Paper Size Setting

• Choose the Right Print Media

• Change the Paper Size and Paper Type

Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the

Paper Tray

Load Legal Size Paper in the Paper Tray

• Load only one size and type of paper in the paper tray at a time.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine.

3. Open the output paper tray cover (1).

4. Press the square paper tray expansion button (1) and slide out the paper tray until the square paper tray expansion button locks into the square LGL hole.

5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size.

6. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

7. Gently load paper in the paper tray with the printing surface face down.

Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.

IMPORTANT

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

8. Gently adjust the paper width guides to fit the paper.

Make sure the paper guides touch the edges of the paper.

9. Close the output paper tray cover.

10. Slowly push the paper tray completely into the machine.

11. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

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