Brother MFC-J6920DW Basic User Guide

Basic User’s Guide
MFC-J6920DW
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future reference:
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/
© 2013 Brother Industries, Ltd. All rights reserved.
.

Brother numbers

NOTE
NOTE
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
For your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax-sending and fax-receiving operations)
In Canada: 1-877-BROTHER
(514) 685-4898 (assistance via fax)
i
Service Center Locator (USA only)
NOTE
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
In Canada only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
ii

Accessories and Supplies

Description Item
Ink Cartridge Super High Yield <black>
Ink Cartridge Super High Yield <yellow>
Ink Cartridge Super High Yield <cyan> (blue)
Ink Cartridge Super High Yield <magenta> (red)
Ink Cartridge High Yield <black>
Ink Cartridge High Yield <yellow>
Ink Cartridge High Yield <cyan> (blue)
Ink Cartridge High Yield <magenta> (red)
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets) BP71GLGR
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
LC109BK (Prints approx. 2,400 pages)
LC105Y (Prints approx. 1,200 pages)
LC105C (Prints approx. 1,200 pages)
LC105M (Prints approx. 1,200 pages)
LC103BK (Prints approx. 600 pages)
LC103Y (Prints approx. 600 pages)
LC103C (Prints approx. 600 pages)
LC103M (Prints approx. 600 pages)
1
1
1
1
1
1
1
1
(Letter size / 500 sheets) BP60MPLTR (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets) BP60PLGR (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User's Guide LEL566001 (English for USA and Canada)
LEL566002 (French for Canada)
CD ROM for Windows
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
®
& Mac
LEK864001
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
v

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine,
and installing the drivers and software for the operating system and connection type you are using.
Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture
Center™ operations and how to replace consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing routine maintenance.
Software and Network User’s Guide
This Guide provides instructions for Scanning, Printing, PC-Fax and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file / CD-ROM
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Google Cloud Print Guide
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
Wi-Fi Direct™ Guide This Guide provides details on how to configure and
use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
1
Visit us at http://solutions.brother.com/.
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
1
1
1
1
1
vi

Table of Contents

(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation .................................... 1
Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and
Network User’s Guide......................................................................................... 2
Viewing User’s Guides .................................................................................... 2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
3.7" Touchscreen LCD ....................................................................................9
Setting the Ready screen ..............................................................................13
Basic Operations ........................................................................................... 14
Shortcut Settings ................................................................................................. 15
Adding Copy Shortcuts.................................................................................. 15
Adding Fax Shortcuts .................................................................................... 15
Adding Scan Shortcuts .................................................................................. 16
Adding Web Connect Shortcuts ....................................................................18
Changing Shortcuts.......................................................................................19
Editing Shortcut Names.................................................................................20
Deleting Shortcuts .........................................................................................20
Recalling Shortcuts........................................................................................ 20
®
8) ............................................................. 1
®
)................................................................4
2 Loading paper 21
Loading paper and other print media...................................................................21
Loading paper in paper tray #1............................................................................21
Loading smaller paper (Photo, Photo L, Photo 2L or envelopes)..................26
Loading paper in paper tray #2............................................................................29
Loading paper in the manual feed slot.................................................................34
Unprintable area .................................................................................................. 37
Paper settings......................................................................................................38
Paper Size and Type.....................................................................................38
Tray use in Copy mode ................................................................................. 38
Tray use in Fax mode .................................................................................... 39
Acceptable paper and other print media..............................................................39
Recommended print media ...........................................................................40
Handling and using print media.....................................................................40
Choosing the right print media.......................................................................41
vii
3 Loading documents 45
How to load documents ....................................................................................... 45
Using the ADF ............................................................................................... 45
Using the scanner glass ................................................................................46
Unscannable area .........................................................................................47
4Sending a fax 48
How to send a fax ................................................................................................48
Stop faxing.....................................................................................................50
Setting scanner glass size for faxing.............................................................50
Color fax transmission ................................................................................... 50
Canceling a fax in process ............................................................................ 51
How to preview an outgoing fax ....................................................................51
Transmission Verification Report...................................................................52
5 Receiving a fax 53
Receive Modes....................................................................................................53
Choose the correct Receive Mode ................................................................53
Using Receive Modes..........................................................................................55
Fax Only ........................................................................................................ 55
Fax/Tel...........................................................................................................55
Manual...........................................................................................................55
External TAD ................................................................................................. 55
Receive Mode settings ........................................................................................56
Ring Delay .....................................................................................................56
F/T Ring Time (Fax/Tel mode only)...............................................................56
Easy Receive................................................................................................. 57
Fax Preview (Black & White only)........................................................................58
How to preview a received fax....................................................................... 58
Turning off Fax Preview.................................................................................60
6 Using PC-FAX 61
PC-FAX Sending ................................................................................................. 61
Sending a file as a PC-FAX...........................................................................61
PC-FAX Receiving (Windows
Changing the destination PC.........................................................................63
viii
®
)...........................................................................62
7 Telephone services and external devices 64
Telephone services..............................................................................................64
Voice Mail ...................................................................................................... 64
Distinctive Ring.............................................................................................. 65
Voice over Internet Protocol (VoIP) ............................................................... 67
Connecting an external TAD (telephone answering device)................................68
Connections...................................................................................................69
Recording an outgoing message (OGM) on the external TAD......................69
Multi-line connections (PBX) ......................................................................... 70
External and extension telephones......................................................................70
Connecting an external or extension telephone ............................................70
Using external and extension telephones......................................................71
Using a non-Brother cordless external telephone .........................................71
Using remote codes....................................................................................... 71
8 Dialing and storing numbers 73
How to dial ...........................................................................................................73
Manual dialing ...............................................................................................73
Dialing from the Address Book ...................................................................... 73
Fax Redial ..................................................................................................... 74
Storing numbers .................................................................................................. 74
Storing a pause .............................................................................................74
Storing Address Book numbers..................................................................... 74
Changing or deleting Address Book names or numbers ...............................75
9 Making copies 77
How to copy ......................................................................................................... 77
Stop copying.................................................................................................. 77
Copy preset settings ............................................................................................ 77
Copy options........................................................................................................ 78
Paper Type ....................................................................................................79
Paper Size.....................................................................................................79
Tray Select .................................................................................................... 79
ADF High Speed Mode copying ....................................................................80
10 PhotoCapture Center™: Printing photos from a memory card or
USB Flash drive 81
PhotoCapture Center™ operations (PHOTO mode) ...........................................81
Using a memory card or USB Flash drive ..................................................... 81
Getting started ..................................................................................................... 82
Print Images.........................................................................................................84
View Photos................................................................................................... 84
PhotoCapture Center™ print settings.................................................................. 85
How to scan to a memory card or USB Flash drive............................................. 85
11 How to print from a computer 88
Printing a document .............................................................................................88
ix
12 How to scan to a computer 89
Before scanning...................................................................................................89
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the machine’s SCAN mode settings for PDF scanning ..............93
How to scan a document as a PDF file using the Touchscreen ....................94
ADF High Speed Mode scanning ..................................................................96
®
) .............90
13 How to print and scan with NFC (Near Field Communication) 97
Printing with NFC (Near Field Communication) ...................................................97
Scanning with NFC (Near Field Communication)................................................97
A Routine maintenance 98
Replacing the ink cartridges ................................................................................98
Cleaning and checking the machine..................................................................101
Cleaning the scanner...................................................................................101
Cleaning the print head ...............................................................................102
Checking the print quality ............................................................................103
Checking the print alignment ....................................................................... 104
Setting the date and time...................................................................................105
B Troubleshooting 106
Identifying your problem ....................................................................................106
Error and maintenance messages.....................................................................108
Error animation ............................................................................................ 118
Transferring your faxes or Fax Journal report .............................................118
Document jam ............................................................................................ 119
Printer jam or paper jam..............................................................................121
If you are having difficulty with your machine ....................................................127
Dial Tone ....................................................................................................139
Telephone line interference / VoIP ..............................................................139
Machine Information ..........................................................................................140
Checking the serial number ......................................................................... 140
Checking the firmware version .................................................................... 140
Reset functions ............................................................................................140
How to reset the machine ............................................................................ 141
C Settings and features tables 142
Using the Settings Tables .................................................................................. 142
Memory Storage ................................................................................................ 142
Settings tables ...................................................................................................143
Features tables ..................................................................................................161
Entering Text ..................................................................................................... 190
Inserting spaces ......................................................................................... 190
Making corrections ......................................................................................190
x
D Specifications 191
General..............................................................................................................191
Print media.........................................................................................................193
Fax..................................................................................................................... 195
Copy ..................................................................................................................196
PhotoCapture Center™ ..................................................................................... 197
PictBridge .......................................................................................................... 198
Scanner .............................................................................................................199
Printer ................................................................................................................200
Interfaces ........................................................................................................... 201
Network.............................................................................................................. 202
Computer requirements.....................................................................................203
Consumable items ............................................................................................. 204
EIndex 205
xi
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix
2 Security features
Secure Function Lock 2.0 Restricting dialing
3 Sending a fax
Additional sending options Additional sending operations Polling
4 Receiving a fax
8 PhotoCapture Center™:
Printing photos from a memory card or USB Flash drive
PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive
9 Printing photos from a
camera
Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)
A Routine maintenance
Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling
5 Dialing and storing numbers
Voice operations Additional dialing operations Additional ways to store numbers
6 Printing reports
Fax reports Reports
7 Making copies
Copy options Ledger Copy Shortcuts
Cleaning and checking the machine Packing and shipping the machine
B Glossary
CIndex
xii

General information 1

1
Using the
1
NOTE
documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies the
dial pad numbers of the Touchpanel and buttons on your computer screen.
Italics Italicized typeface
emphasizes an important point or refers you to a related topic.
Courier New
Text in Courier New font identifies messages on the Touchscreen of the machine.
1
Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
Accessing Brother
®
Utilities (Windows
If you are using a tablet or computer running Windows
either by tapping the screen or by clicking with your mouse.
After the printer driver is installed,
Start screen and the desktop.
a Tap or click Brother Utilities either on
®
8, you can make your selections
(Brother Utilities) appears on both the
the Start screen or the desktop.
8) 1
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
1
Chapter 1
NOTE
b Select your machine.
c Choose the function you want to use.
Accessing the Advanced User’s Guide and Software

Viewing User’s Guides 1

(Windows®) 1
(Windows®XP/Windows Vista®/Windows®7/ Windows Server 2008/Windows Server
To view the documentation, from
(Start), All Programs, select Brother,
MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.
(Windows
Click (Brother Utilities), and then click
the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.
If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:
®
®
2003/Windows Server®
®
2008 R2)
8/Windows Server® 2012)
and Network User’s Guide
This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, read the Advanced User’s
Guide and Software and Network User’s Guide in HTML format that are on the
CD-ROM.
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
1
If the Brother screen does not appear, go to Computer (My Computer). (For
Windows
Click (File Explorer) on the
taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.
®
8 and Windows Server® 2012 :
b If the model name screen appears, click
your model name.
2
General information
NOTE
c If the language screen appears, click
your language. The CD-ROM Top Menu will appear.
d Click User’s Guides. e Click PDF/HTML documents. If the
country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM drive. The following window will appear.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software and Network User’s Guide
Scan
ControlCenter
Nuance™ PaperPort™ 12SE How-to-Guides
(Windows
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from the Help selection in the PaperPort™ 12SE application.
Presto! PageManager User’s Guide (Macintosh)
Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang2.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
®
)
1
b Double-click the User’s Guides icon. c Select your model and language if
needed.
d Click User’s Guides. If the country
screen appears, choose your country.
e After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Network setup instructions
Your machine can be connected to a wireless or wired network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)
More information about network setup
For more information, see Software and Network User’s Guide: Network.
1
3
Chapter 1

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/
Click Manuals on your model’s page to download the documentation.
Web Connect Guide 1
This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
AirPrint Guide 1
This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Google Cloud Print Guide 1
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
Wi-Fi Direct™ Guide 1
This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
.
Accessing Brother
1
1
Support (Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/ Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for genuine Brother
Supplies (http://www.brother.com/original/ click Supplies Information.
), click
®
) 1
) for
) for
), click
),
4
General information
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.
)

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To download and install Presto!
PageManager, click Presto! PageManager.
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for genuine Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
),
), click
5
Chapter 1
2
1

Control panel overview 1

3.7" Touchscreen LCD and Touchpanel 1
This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.
1 3.7" Touchscreen LCD (Liquid Crystal
Display)
This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.
You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the control panel, as shown in the illustration.
6
General information
4
3
5
1
2 NFC (Near Field Communication) logo
If your Android™ device supports the NFC function, you can print data from your device or scan data to your device by touching it to the NFC logo on the lower left of the control panel.
You must download and install Brother iPrint&Scan to your Android™ device to use this function.
For more information, see How to print and scan with NFC (Near Field Communication) on page 97.
3 Touchpanel:
The LEDs on the Touchpanel only light up when they are available for use.
Back
Press to go back to the previous menu level.
Home
Lets you return to the Home screen. The default shows the date and time, but you can change the default setting.
Cancel
Press to cancel an operation when illuminated in red.
Dial Pad
Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.
4
The WiFi light is on when the network interface is WLAN.
7
Chapter 1
5 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off.
If you have connected an external telephone or TAD, it is always available.
If you turn off the machine using , it will still
periodically clean the print head to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, you should keep your machine connected to the power at all times.
8
General information
31 2
6
4 5
31 2
7 8 9
4
5
31 2
10
4
5

3.7" Touchscreen LCD 1

You can select from three types of screens for the Home screen. When the Home screen is displayed, you can swipe left or right, or press d or c to display the More screen or one of the Shortcut screens.
The following screens show the machine status when the machine is idle.
Home screen 1
The Home screen shows the date and time, as well as provide access to Fax, Copy and Scan, WiFi setup, Ink levels, and Setup screen.
When the Home screen is displayed, the machine is in
1
Ready mode. If Secure Function Lock turned on, an icon is prominently displayed.
1
See Advanced User’s Guide: Secure Function Lock 2.0.
has been
More screen 1
The More screen provides access to additional features, such as Photo, Web and Ledger Copy Shortcuts.
1
Shortcut screens 1
You can quickly create a Shortcut for frequently used functions, such as sending a fax, making a copy, scanning and Web Connect. (For details, see Shortcut Settings on page 15.)
9
Chapter 1
NOTE
Fax
Copy
Scan
3 Wireless Status
Swiping is a type of user operation on the Touchscreen LCD that is performed by brushing your finger across the screen to display the next page or item.
1 Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
2 Demo
A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.
0Max
If you see at the top of the screen,
you can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.
4 Ink
Lets you see the available ink volume. Also, lets you access the Ink menu.
When the ink cartridge is near the end of life or having a problem, the error icon is displayed on the color ink. For more information, see Advanced User’s Guide: Checking the ink volume.
5 Settings
Lets you access the main settings. For more information, see Settings screen on page 12.
6 Date & Time
Displays the date and time that has been set in the machine.
See the main features of the machine by
pressing to print a list the main
features followed by a slide show.
After you print from a computer Demo will disappear from the Home screen.
To restore the icon you must delete
all the settings you have changed by performing a Machine Reset. For more information, see Reset functions on page 140 and How to reset the machine on page 141.
10
7 Photo
Lets you access Photo mode.
8 Web
Lets you connect the Brother machine to an Internet service.
For details, see Web Connect Guide.
9 LGR Copy Shortcuts
NOTE
NOTE
11
12
You can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Guide: Ledger Copy Shortcuts.
10 Shortcuts
Lets you set up Shortcuts.
You can quickly send a fax, copy, scan and connect to a Web service using the options that you have set as a Shortcut.
• Three Shortcut screens are available. You can set up to six Shortcuts on each Shortcut screen. A total of 18 Shortcuts are available.
General information
12 New Fax:
1
When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.
Press View to see your faxes on the Touchscreen.
• To display the other Shortcut screens, swipe left or right, or press d or c.
11 Faxes in memory
You can see how many received faxes are in the memory
1
.
Press Print to print the faxes.
1
When Fax Preview is set to Off.
If you receive a fax containing multiple paper sizes (for example, a Letter size page and a Ledger size page), the machine may create and store a file for each paper size. The Touchscreen may show that more than one fax job has been received.
11
Chapter 1
NOTE
NOTE
13
12 43
7 8 6
5
13 Warning icon
The warning icon appears when there is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For information about error messages, see Error and maintenance messages on page 108.
Settings screen 1
The Touchscreen LCD shows the machine
status when you press .
You can check and access all the machine's settings from the following screen.
1 Ink
• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.
See the remaining ink volume.
When the ink cartridge is near the end of life or having a problem, the error icon is displayed on the color ink. For more information, see Advanced User’s Guide: Checking the ink volume.
Press to access the Ink menu.
2 Receive Mode
See the current Receive Mode:
Fax (Fax Only)
Fax/Tel
External TAD
Manual
When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For more information, see Distinctive Ring on page 65.
12
General information
3 Wi-Fi
Press to setup a wireless network connection.
A four-level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.
4 Date & Time
See the date and time.
Press to access the Date & Time menu.
5 Fax Preview
See the Fax Preview setting.
Press to access the Fax Preview setting.
6 All Settings
Press to access the full Settings menu.
7 Tray #1
Press to check the size of paper in Tray #1. Also, lets you access the Tray #1 setting. You can change the paper size and paper type.
8 Tray #2
Press to check the size of paper in Tray #2. Also, lets you access the Tray #2 setting. You can change the paper size.

Setting the Ready screen 1

You can set the Ready screen to either Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3.
When the machine is idle or you press , the machine will go back to the screen that you have set.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup. e Swipe up or down, or press a or b to
display Set Home Screen.
f Press Set Home Screen. g Swipe up or down, or press a or b to
display Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3, and
then press the option you want.
h Press .
The machine will go to the Home screen that you have set.
1
13
Chapter 1
IMPORTANT
NOTE

Basic Operations 1

Press your finger on the Touchscreen LCD to operate it. To display and access all the Touchscreen menus and options, swipe left, right or up, down, or press d c or a b to scroll through them.
• DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
• DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.
The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Receive Mode.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
h Press Receive Mode. i Press Fax/Tel.
Press if you want to go back to the previous level.
j Press .
14
General information

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can quickly and easily recall and apply these settings. You can add 18 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:
ADF High Speed Mode
Quality
Paper Type
Paper Size
Tray Select
Enlarge/Reduce
g Swipe up or down, or press a or b to
display the available options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.
h When you are finished changing the
settings, press Save as Shortcut.
i Read and confirm the displayed list of
settings you have chosen, and then press OK.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
k Press OK to save your Shortcut.
1
Density
Stack/Sort
Page Layout
Auto Deskew
2-sided Copy
Advanced Settings
a If the displayed screen is either Home or
More, swipe left or right, or press d or c to display a Shortcut screen.
b Press where you have not added a
Shortcut.
c Press Copy. d Read the information on the
Touchscreen, and then confirm it by pressing OK.
e Press a copy preset you want to include
in the copy Shortcut.
f Swipe up or down, or press a or b to
display the available settings, and then press the setting you want to change.

Adding Fax Shortcuts 1

The following settings can be included in a fax Shortcut:
Address
Fax Resolution
2-sided Fax
Contrast
Glass Scan Size
Broadcasting
Preview
Color Setting
Real Time TX
Overseas Mode
a If the displayed screen is either Home or
More, swipe left or right, or press d or c to display a Shortcut screen.
b Press where you have not added a
Shortcut.
c Press Fax.
15
Chapter 1
NOTE
d Read the information on the
Touchscreen, and then confirm it by pressing OK.
e Enter the fax number using the dial pad
on the Touchpanel, or the Address Book or Call History on the Touchscreen. When you are finished, go to step f.
• You can enter up to 20 digits for a fax number.
• If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step g before entering the fax number in step e.
• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book and individual fax numbers from the Address Book or entered manually. (See Advanced User’s Guide: Broadcasting (Black & White only).)
• When you enter a fax number in a Shortcut, it will be added to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.
f Press Options. g Swipe up or down, or press a or b to
display the available settings, and then press the setting you want to change.
k Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
l Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:
to Media
ADF High Speed Mode
2-sided Scan
Scan Type
Resolution
File Type
Scan Size
Scan Long Paper
File Name
Auto Crop
Skip Blank Page
Remove Background Color
to E-mail Server (Available after IFAX has been downloaded)
Address
ADF High Speed Mode
h Press the new option you want to set.
Repeat steps g and h until you have chosen all the settings for this Shortcut. Press OK.
i When you are finished choosing new
options, press Save as Shortcut.
j Read and confirm the displayed list of
options you have chosen, and then press OK.
16
2-sided Scan
Scan Type
Resolution
File Type
Scan Size
Scan Long Paper
to OCR/to File/to Image/to E-mail
NOTE
NOTE
General information
PC Select
to FTP/to Network
Profile Name
a If the displayed screen is either Home or
More, swipe left or right, or press d or c to display a Shortcut screen.
b Press where you have not added a
Shortcut.
c Press Scan. d Swipe up or down, or press a or b to
display the type of scan you want to do, and then press it.
e Do one of the following:
If you pressed to Media, read the
information on the Touchscreen, and then press OK to confirm it. Go to step h.
If you pressed
to E-mail Server, read the information on the Touchscreen, and then press OK to confirm it. Go to step f.
If you pressed to File, to OCR,
to Image or to E-mail, read the
information on the Touchscreen, and then press OK to confirm it. Go to step g.
If you pressed to Network or
to FTP, read the information on the
Touchscreen, and then press OK to confirm it.
To add a Shortcut for to Network and to FTP, you must have added the Profile Name beforehand.
f Do one of the following:
To enter an E-mail address
manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen. (See Entering Text on page 190.)
Press OK.
To enter an E-mail address from the
Address Book, press Address Book. Swipe up or down,
or press a or b to display the E-mail address you want, and then press it.
Press OK.
After you confirm the E-mail address you entered, press OK. Go to step h.
Press Detail to view the list of addresses you have entered.
g Do one of the following:
When the machine is connected to a
PC using a USB connection:
Press OK to confirm <USB> is chosen as the PC Name. Go to step m.
When the machine is connected to a
network:
Swipe up or down, or press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you have chosen. Go to step m.
1
Swipe up or down, or press a or b to display the Profile Name, and then press it.
Press OK to confirm the Profile Name you have chosen. Go to step m.
h Press Options. i Swipe up or down, or press a or b to
display the available settings, and then press the setting you want to change or store.
17
Chapter 1
NOTE
j Swipe up or down, or press a or b to
display the available options for the setting, and then press the new option you want to set. Repeat steps i and j until you have chosen all the settings for this Shortcut. When you are finished changing settings, press OK.
k Review the settings you have chosen:
If you need to make more changes,
return to step h.
If you are satisfied with your
changes, press Save as Shortcut.
l Review your settings on the
Touchscreen, and then press OK.
m Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
n Read the information on the
Touchscreen, and then press OK to save your Shortcut.

Adding Web Connect Shortcuts 1

The settings for the following services can be included in a Web Connect Shortcut:
SKYDRIVE
BOX
GOOGLE DRIVE™
EVERNOTE
DROPBOX
FACEBOOK
PICASA WEB ALBUMS™
FLICKR
• Web services may have been added and/or service names may have been changed by the provider since this document was published.
• To add a Web Connect Shortcut, you need to have an account with the desired service. (For details, see Web Connect Guide.)
®
®
®
a If the displayed screen is either Home or
More, swipe left or right, or press d or c to display a Shortcut screen.
b Press where you have not added a
Shortcut.
c Press Web. d If information about the Internet
connection is displayed, read and confirm it by pressing OK.
e Swipe left or right, or press d or c to
display the available services, and then press the desired service.
18
General information
NOTE
NOTE
f Press your account.
If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen. Press OK.
g Choose the function you want to use.
The available functions vary depending on the chosen service.
h Read and confirm the displayed list of
functions you have chosen, and then press OK.
i Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
j Press OK to save your Shortcut.

Changing Shortcuts 1

You can change the settings in a Shortcut.
You cannot change a Web Connect Shortcut.
If you want to change a Web Connect Shortcut, delete it, and then add a new Shortcut.
(For more information, see Deleting
Shortcuts on page 20 and Adding Web Connect Shortcuts on page 18.)
a Press the Shortcut you want to change.
The settings for the Shortcut that you chose are displayed.
b Change the settings for the Shortcut you
chose in step a. (For example, see
Adding Copy Shortcuts on page 15.)
1
c Press Save as Shortcut when you
are finished changing the settings.
d Press OK to confirm. e Do one of the following:
If you want to overwrite the Shortcut,
press Yes. Go to step g.
If you do not want to overwrite the
Shortcut, press No to enter a new Shortcut name. Go to step f.
f To edit the name, hold down to
delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
g Press OK to confirm.
19
Chapter 1
NOTE
NOTE

Editing Shortcut Names 1

You can edit a Shortcut name.
a Press and hold the Shortcut until the
dialog box appears.
You can also press , All Settings
and Shortcut Settings.
b Press Edit Shortcut Name.
c To edit the name, hold down to
delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.

Deleting Shortcuts 1

You can delete a Shortcut.
a Press and hold the Shortcut until the
dialog box appears.
You can also press , All Settings
and Shortcut Settings.
b Press Delete to delete the Shortcut
that you chose in step a. Press Yes to confirm.

Recalling Shortcuts 1

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.
20
2
CAUTION
NOTE
NOTE

Loading paper 2

Loading paper and other print media

DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.
For detailed information, see Product Safety Guide.
For tray #2 (lower tray), see Loading paper in paper tray #2 on page 29.
Loading paper in paper
2
tray #1
Load only one size of paper and one type of paper in the paper tray at a time.
(For more information about paper size, weight and thickness, see Choosing the right print media on page 41.)
You must load paper sizes Letter, A4 or Executive in Landscape position. Load Ledger or A3, Legal, Folio or smaller paper (A5/A6/Photo/Photo L/Photo 2L/Index cards/envelopes) in Portrait position.
When you load a different paper size in the tray, you must change the paper size setting in the machine at the same time.
(See Paper Size and Type on page 38.)
a Pull the paper tray completely out of the
machine.
2
2
21
Chapter 2
NOTE
2
1
1
2
3
2
1
1
If the paper support flap (1) is open, close it, and then close the paper support (2).
b Adjust the tray length if needed:
When using Ledger, Legal, Folio
or A3 size paper
When using Letter, A4, or smaller
size paper
If you are using Letter or A4, you do not have to extend the tray. If tray #2 is extended, then extend tray #1 and pull up the stopper.
If you are using 5.8 8.3 in. (148 210 mm) or smaller size paper, make sure the paper tray is not extended.
c Gently press and slide the paper side
guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper side guide (1) lines up with the mark for the paper size you are using.
Press the universal guide release button (1) as you slide out the front of the paper tray.
Make sure that the triangular mark on the output paper tray cover is aligned with the line indicating Legal or Folio (2) or Ledger or A3 (3) size, as shown in the illustration.
d Open the output paper tray cover (1).
22
Loading paper
NOTE
NOTE
1
3
2
e Gently press and slide the paper length
guide (1) to fit the paper size. Make sure that the triangular mark (2) on the paper length guide (1) lines up with the mark for the paper size you are using.
If you are loading Letter or A4 size paper in tray #1 and must extend it, because tray #2 is extended, lift up the A4/LTR stopper (3) to hold the paper in landscape position.
g To load paper in the tray, do one of the
following:
When using Letter, A4 or
Executive size paper
1 Close the output paper tray
cover.
2 Gently put the paper into the
paper tray print side down. Check that the paper is flat in the tray.
Landscape orientation
2
2
(For instructions about how to extend tray #1 over tray #2, see Loading paper in paper tray #2 on page 29.)
f Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not curled.
23
Chapter 2
NOTE
CAUTION
1
When using Ledger, Legal, Folio
or A3 size paper
1 Gently put the paper into the
paper tray print side down and top edge first. Check that the paper is flat in the tray.
Portrait orientation
2
Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems.
i Check that the paper is flat in the tray
and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
2 Close the output paper tray
cover.
h Gently adjust the paper side guides to fit
the paper using both hands. Make sure the paper side guides touch the sides of the paper.
j Slowly push the paper tray completely
into the machine.
24
DO NOT push Tray #1 into the machine too quickly. Doing this may cause injury to your hand by trapping it between Tray #1 and Tray #2. Please push Tray #1 slowly.
k While holding the paper tray in place,
NOTE
2
1
1
2
pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Loading paper
Before you shorten Tray #1, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1). Adjust the paper length guide (2) to fit the paper size you are going to use. Then put the paper in the tray.
2
25
Chapter 2
IMPORTANT
IMPORTANT
1

Loading smaller paper (Photo, Photo L, Photo 2L or envelopes) 2

Portrait orientation
(5.8 8.3 in. (148 210 mm) or smaller size paper)
b Do one of the following:
If you load Photo L
(3.5 5 in.)/(89 127 mm) in the paper tray, lift up the Photo L stopper (1).
If you load
Photo (4 6 in.)/(10 15 cm) or Photo 2L (5  7 in.)/(13  18 cm) in the paper tray, open the output paper tray cover.
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Loading Photo, Photo L and Photo 2L paper
a Before loading, press the corners and
sides of the Photo, Photo L and Photo 2L paper to make them as flat as possible.
If Photo (4  6 in.)/(10  15 cm) or Photo L (3.5  5in.)/(89127 mm) or Photo 2L (5  7in.)/(1318 cm) paper is “double-feeding,” put only one sheet of Photo or Photo L paper in the paper tray at a time.
Gently press the paper length guide (1) to fit the paper size, and then close the output paper tray cover.
1
2
1
26
Loading paper
IMPORTANT
c Gently press the paper side guides to fit
the paper size.
d Put Photo, Photo L, or Photo 2L paper
in the paper tray print side down.
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first before printing many envelopes.
DO NOT use the following types of envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
2
).
2
e Gently adjust the paper side guides to fit
the paper. Make sure the paper side guides touch the sides of the paper.
Glue Double flaps
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
27
Chapter 2
IMPORTANT
1
Loading envelopes 2
a Before loading, press the corners and
sides of the envelopes to make them as flat as possible.
If envelopes are “double-feeding,” put one envelope in the paper tray at a time.
c Put envelopes in tray #1 with the
address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently adjust the paper side guides (1) to fit the size of the envelopes.
b Gently press and slide the paper side
guides to fit the paper size.
28
Loading paper
NOTE
If you have problems printing on envelopes with the flap on the short edge, try the following:
a Open the envelope flap. b Put the envelope into tray #1 with the
address side down and the flap positioned as shown in the illustration.
Loading paper in paper
2
tray #2
You can only use plain paper sizes Letter or A4 (in Landscape position) and Ledger, Legal or A3 (in Portrait position) in tray #2.
a Pull the paper tray completely out of the
machine.
2
2
c Select Reverse Print (Windows
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and then adjust the size and margin in your application. For more information, see Software and Network User’s Guide: Reverse Print
(Windows (Macintosh).
®
) or Reverse Print
®
) or
29
Chapter 2
NOTE
b Adjust the tray length, if needed:
When using Ledger, Legal, or A3
size paper
Press the universal guide release button (1) as you slide out the front of the paper tray.
You can check if the length of the tray is adjusted correctly by opening the paper tray cover.
1
d Gently press and slide the paper side
guides (1) to fit the paper size. If you are loading Letter or A4 size paper, put it in landscape position and lift up the A4/LTR stopper (2). Make sure that the triangular mark (3) on the paper side guide lines up with the marks for the paper size you are using.
3
1
When using Letter or A4
If you are using Letter or A4, you do not have to extend the tray.
c Open the paper tray cover (1).
2
e Fan the stack of paper well to avoid
paper jams and misfeeds.
1
Always make sure that the paper is not curled.
30
Loading paper
NOTE
1
f Gently put the paper into the paper tray
print side down.
When using Letter or A4 size
paper
Landscape orientation
When using Ledger, Legal or A3
size paper
Portrait orientation
2
2
g Gently adjust the paper side guides so
they touch the sides of the paper stack.
2
Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems.
h Check that the paper is flat in the tray
and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
31
Chapter 2
NOTE
2
1
i Close the paper tray cover.
j Slowly push the paper tray back into the
machine.
If you are using Letter or A4 size
paper, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
l Extending tray #1 over tray #2
Pull tray #1 out of the machine. Press the universal guide release button (1) as you slide out the front of the paper tray.
k Do one of the following:
If you are using Ledger, Legal or A3
size paper, go to step l.
When Tray #2 is extended for large size paper, you must also extend Tray #1 out over Tray #2 to prevent printed pages from falling off the output tray.
1
32
m Open the output paper tray cover and lift
NOTE
2
1
1
the A4/LTR stopper (1).
Loading paper
If you are finished using Ledger, Legal or A3 size paper and want to use Letter or A4 size paper, take the paper out of the tray.
1
n Close the output paper tray cover and
slowly push the paper tray into the machine.
Shorten the tray by pressing the universal guide release button (1). Adjust the paper side guides (2) to fit Letter or A4 you are going to use. Lift up the A4/LTR stopper (3). Then put the paper into the tray.
2
o Pull out the paper support (1) until it
locks into place, and then unfold the paper support flap (2).
2
3
33
Chapter 2
NOTE
NOTE

Loading paper in the manual feed slot

You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on Ledger, A3, Legal, Folio, Letter, A4, Executive, A5, A6, envelopes, Photo (4 6 in.)/(10 15 cm), Photo L (3.5 5 in.)/(89 127 mm), Photo2L(57 in.)/(13 18 cm) and Index Card (5 8 in.)/(127 203 mm).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
a Open the manual feed slot cover.
b Slide the manual feed slot paper guides
to match the width of the paper you are
2
going to use.
For information about the paper orientation, follow the label attached on the right side of the manual feed slot.
When you slide the paper guides, confirm that they are in these positions.
34
c Load only one sheet of paper in the
IMPORTANT
manual feed slot with the side to be printed on face up.
When using Ledger, A3, Legal,
Folio, A5, A6, envelopes, Photo, Photo L, Photo 2L or Index Card
Portrait orientation
2
Loading paper
• DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet.
• DO NOT put paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.
• For details about the paper orientation, see Paper orientation and capacity of the paper trays on page 42.
2
When using Letter, Executive or
A4
Landscape orientation
2
d Using both hands, gently adjust the
manual feed slot paper guides to fit the paper.
35
Chapter 2
NOTE
NOTE
NOTE
• DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold.
• Place the paper in the center of the manual feed slot between the paper guides. If the paper is not centered, pull it out and insert it again at the center position.
e Using both hands, put one sheet of
paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance. The Touchscreen will show Manual Feed Slot ready.
• Make sure printing has finished before you close the manual feed slot cover.
• When paper is placed in the manual feed slot, the machine always prints from the manual feed slot.
• Paper inserted in the manual feed slot while a test page, fax or report is being printed will be ejected.
• During the machine's cleaning process, paper you place in the manual feed slot will be ejected. Wait until the machine finishes its cleaning, and then put the paper into the manual feed slot again.
When loading an envelope or a sheet of thick paper, push the envelope into the manual feed slot until you feel it grab the envelope.
f If the data does not fit on one sheet, the
Touchscreen will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press OK on the Touchscreen.
36
Loading paper
NOTE
1
3
24
1
3
42

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
For more information, see Software and Network User’s Guide: Print without a Border
(Windows
Cut-Sheet Paper Envelopes
®
) or Print without a Border (Macintosh).
2
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)
The Borderless print feature is not available for envelopes and 2-sided printing.
37
Chapter 2
NOTE
NOTE

Paper settings 2

• You can use only plain paper in Tray #2.

Paper Size and Type 2

To get the best print quality, set the machine for the type of paper you are using.
You can use the following sizes of paper for printing copies: Letter, Legal, Ledger, A4, A5, A3, Executive and Photo (4" 6")/(10 15 cm). You can use the following sizes for printing faxes: Ledger, Letter, Legal, A3 or A4. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.
a Press .
b Press the displayed paper size for
Tray #1 or Tray #2.
c Do one of the following:
• The machine ejects paper with printed surface face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

Tray use in Copy mode 2

You can change the default tray the machine will use for copies.
Auto Tray Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy menu.
To change the default setting follow the instructions below:
a Press .
If you press the displayed paper size
for Tray #1, press Paper Type.
Swipe up or down, or press a or b to display Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency,
and press the option you want.
Press Paper Size.
Swipe up or down, or press a or b to display Letter, Legal, Ledger, A4, A5, A3, EXE or 4"x6", and press the option you want.
If you press the displayed paper size
for Tray #2, press Paper Size.
Swipe up or down, or press a or b to display Letter, Legal, Ledger, A4 or A3, and press the option you want.
d Press .
b Press All Settings. c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup. e Swipe up or down, or press a or b to
display Tray Setting.
f Press Tray Setting. g Press Tray Use: Copy. h Press Tray #1, Tray #2 or
Auto Tray Select.
i Press .
You can change the paper size and tray selection temporarily for the next copy. (See Paper Size on page 79 and Tray Select on page 79.)
38
Loading paper

Tray use in Fax mode 2

You can change the default tray the machine will use for printing received faxes.
Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if:
Tray #2 is set to a different paper size that
is more suitable for the received faxes.
Both trays are using the same size paper
and Tray #1 is not set to use plain paper.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup. e Swipe up or down, or press a or b to
display Tray Setting.
f Press Tray Setting. g Press Tray Use: Fax. h Press Tray #1, Tray #2 or
Auto Tray Select.

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.
(See Paper Size and Type on page 38.)
When you print on Brother Photo paper,
load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
2
2
i Press .
When using transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
39
Chapter 2
IMPORTANT

Recommended print media 2

To get the best print quality, we suggest using the Brother paper in the table.
We recommend using 3M Transparency Film when you print on transparencies.
Brother paper
Paper Type Item
Premium Plus Glossy Photo
Ledger BP71GLGR
Letter BP71GLTR
4" 6" BP71GP20
Plain Inkjet
Ledger BP60PLGR (USA only)

Handling and using print media 2

Store paper in its original packaging and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of
the photo paper.
Avoid touching either side of the
transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped
1
1
1 0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper tray cover
2
40
Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m
2
) paper.
Transparencies and photo paper must be
picked up from the output paper tray cover one page at a time to avoid smudging.
Loading paper

Choosing the right print media 2

Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy
Cut-Sheet Ledger 11 17 in. (279.4 431.8 mm) Yes Yes Yes Yes
Letter 8 1/2  11 in. (215.9 279.4 mm) Yes Yes Yes Yes
A3 11.7  16.5 in. (297  420 mm) Yes Yes Yes Yes
A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) Yes Yes Yes
Folio 8 1/2 13 in. (215.9 330.2 mm) – Yes
Executive 7 1/4 10 1/2 in. (184 267 mm) – Yes Yes
A5 5.8  8.3 in. (148  210 mm) Yes Yes
A6 4.1  5.8 in. (105  148 mm) Yes
Cards Photo 4 6 in. (10 15 cm) Yes Yes Yes
Photo L 3 1/2 5 in. (89 127 mm) Yes
Photo 2L 5 7 in. (13 18 cm) Yes Yes
Index Card 5 8 in. (127 203 mm) Yes
Envelopes C5 Envelope 6.4 9 in. (162 229 mm) Yes
Photo Capture
Printer
2
Transparencies
DL Envelope 4.3  8.7 in. (110  220 mm) Yes
Com-10 4 1/8 9 1/2 in. (105 241 mm) Yes
Monarch 3 7/8 7 1/2 in. (98 191 mm) Yes
Letter 8 1/2 11 in. (215.9 279.4 mm) – Yes Yes
A4 8.3  11.7 in. (210  297 mm) Yes Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) – Yes Yes
A5 5.8  8.3 in. (148  210 mm) Yes Yes
41
Chapter 2
NOTE
Paper orientation and capacity of the paper trays 2
Paper size Paper types No. of
sheets
Paper Tray #1 <Landscape>
Letter, Executive, A4
<Portrait> Ledger, A3, Legal, Folio, A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch)
Paper Tray #2 <Landscape>
Letter, A4
<Portrait> Ledger, A3, Legal
Plain Paper
Inkjet Paper 20
Glossy Paper, Photo 20
Index Card 30
Envelopes, Transparencies 10
Plain Paper
250
250
1
1
Manual Feed Slot <Landscape>
Letter, Executive, A4
<Portrait> Ledger, A3, Legal, Folio, A5, A6,
Plain Paper, Inkjet Paper, Glossy Paper, Photo, Envelopes and Transparencies
1
Photo, Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch)
1
When using plain paper 20 lb (80 g/m2).
When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper orientation will differ depending on the size and thickness of the paper.
(For details, see Paper orientation using User Defined as the Paper Size in the printer driver on page 43.)
42
Loading paper
NOTE
Paper orientation using User Defined as the Paper Size in the printer driver 2
User Defined Size Paper Orientation
Paper Tray #1 When both of the following conditions are satisfied:
Width: 5.83 in. – 8.5 in. (148.0 mm – 215.9 mm)
Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm)
When any of the following conditions is satisfied:
Width: less than 5.83 in. (148.0 mm)
Width: greater than 8.5 in. (215.9 mm)
Height: less than 8.51 in. (216.0 mm)
Height: greater than 11.7 in. (297.0 mm)
Manual Feed Slot When both of the following conditions are satisfied:
Width: 5 in. – 8.5 in. (127.0 mm – 215.9 mm)
Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm)
When any of the following conditions is satisfied:
Width: less than 5 in. (127.0 mm)
Width: greater than 8.5 in. (215.9 mm)
Height: less than 8.51 in. (216.0 mm)
Height: greater than 11.7 in. (297.0 mm)
Landscape
2
Portrait
Landscape
Portrait
• When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes in Portrait orientation.
• Tray #2 cannot be used for user defined paper sizes.
43
Chapter 2
Paper weight and thickness 2
Paper Type Weight Thickness
Cut-Sheet Plain Paper
(Tray #2)
Plain Paper
Inkjet Paper
Glossy Paper
17 to 32 lb (64 to 120 g/m
17 to 28 lb (64 to 105 g/m
17 to 53 lb (64 to 200 g/m
1
Up to 58 lb (Up to 220 g/m2)
2
)
2
)
2
)
3 to 6 mil (0.08 to 0.15 mm)
3 to 6 mil (0.08 to 0.15 mm)
3 to 10 mil (0.08 to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Cards Photo (4" 6")/
(10 15 cm)
1
Index Card
Envelopes
Up to 58 lb (Up to 220 g/m2)
Up to 32 lb (Up to 120 g/m
20 to 25 lb (80 to 95 g/m
2
)
2
)
Transparencies
1
BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.
Up to 10 mil (Up to 0.25 mm)
Up to 6 mil (Up to 0.15 mm)
Up to 20 mil (Up to 0.52 mm)
44
3
NOTE
IMPORTANT
1

Loading documents 3

How to load documents

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
2-sided documents can be faxed, copied, or scanned up to Ledger or A3 size using the ADF.

Using the ADF 3

The ADF can hold up to 35 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Document Sizes and Weights 3
a Unfold the ADF Document Support (1)
and the ADF Document Output Support
3
Flap (2).
1
3
2
b Fan the pages well. c Adjust the paper guides (1) to fit the
width of your document.
Length: 5.8 to 17.0 in.
(148 to 431.8 mm)
Width: 5.8 to 11.7 in.
(148 to 297 mm)
Weight: 17 to 24 lb
2
(64 to 90 g/m
)
How to load documents 3
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, glued or taped.
• DO NOT use cardboard, newspaper or fabric.
Make sure documents with ink or correction fluid are completely dry.
45
Chapter 3
NOTE
IMPORTANT
NOTE
d Place your document, face up, short
edge first in the ADF until the
Touchscreen shows ADF Ready. and you feel it touch the feed rollers.
When using ADF High Speed
Mode in Copy and Scan mode
Make sure your document size is Letter, A4 or Executive.
Place your document, face up, long edge first in the ADF until Touchscreen shows ADF Ready. and you feel it touch the feed rollers.

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Document Sizes Supported 3
Length: Up to 17.0 in (431.8 mm)
Width: Up to 11.7 in (297 mm)
Weight: Up to 4.4 lb (2 kg)
How to load documents 3
To use the scanner glass, the ADF must be empty.
a Lift the document cover.
ADF High Speed Mode is available with Copy and Scan mode. For the information about ADF High Speed Mode, see the followings:
•(Copy)
• (Scan)
DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.
46
ADF High Speed Mode copying on page 80
ADF High Speed Mode scanning on page 96
Loading documents
IMPORTANT
1
1
3
24
b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
1 document cover

Unscannable area 3

The scannable area depends on the settings in the application you are using. The figures show the unscannable areas.
Usage Document
Size
Fax Ledger 0.12 in.
Top (1)
Bottom (3)
(3 mm)
Left (2)
Right (4)
0.15 in. (3.7 mm)
3
c Close the document cover.
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
Letter 0.16 in.
Legal
A3 0.18 in.
A4
Copy All paper
sizes
Scan 0.08 in.
(2 mm)
1
The unscannable area is 0.04 in. (1 mm) when you use the ADF.
(4 mm)
(4.5 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.08 in. (2 mm)
1
47
4
NOTE

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.
a Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the ADF on page 45.)
Load your document face down on
the scanner glass. (See Using the scanner glass on page 46.)
• To send color faxes with multiple pages, use the ADF.
• If you send a black & white fax from the ADF when the memory is full, it will be sent in real time.
b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
The Touchscreen shows:
• You can use the scanner glass to fax pages of a book one at a time. The document can be up to Ledger or A3 size.
• Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple-page document.
48
Sending a fax
NOTE
c You can change the following
fax-sending settings. Press Options. Swipe up or down, or press a or b to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you are finished changing the options, press OK.
(Basic User’s Guide)
For details about changing the following fax-sending settings, see pages 50 to
52.
Glass Scan Size
Color Fax Transmission
Preview Outgoing Fax
Transmission Verification Report
(Setup)
(Advanced User’s Guide)
For more advanced fax-sending operations and settings (See Advanced User’s Guide: Sending a fax.)
Contrast
d Enter the fax number.
Using the dial pad
Using (Address Book)
Address Book
Using (Call History)
Outgoing Call
Caller ID history
4
• You can preview a fax message before sending it by setting Preview to On. (See How to preview an outgoing fax on page 51.)
• If your network supports the LDAP protocol you can search for fax numbers and E-mail addresses on your server.
For more information, see Software and Network User’s Guide: Perform an LDAP Search Using the Control Panel.
e Press Fax Start.
Fax Resolution
Set New Defaults
Factory Reset
2-sided Fax
Faxing at the end of a call
Broadcasting
Real Time Transmission
Overseas Mode
Delayed Fax
Batch Transmission
Canceling Waiting Jobs
Polled Transmit
Faxing from the ADF 4
The machine starts scanning and
sending the document.
Faxing from the scanner glass 4
If you choose Black in the
Color Setting (default setting),
the machine starts scanning the first page. Go to step f.
If you choose Color in the
Color Setting, the Touchscreen
asks if you want to send a color fax. Press Yes (Color fax) to confirm. The machine starts dialing and sending the document.
49
Chapter 4
NOTE
f When the Touchscreen asks you
Next page?, do one of the following:
To send a single page, press No.
The machine starts sending the document.
To send more than one page, press
Yes and go to step g.
g Place the next page on the scanner
glass. Press OK. The machine starts scanning the page. (Repeat steps f and g for each additional page.)

Stop faxing 4

To stop faxing, press .
f Swipe up or down or press a or b to
display Letter, Legal, Ledger, A4 or A3, and then press the option you want
to set.
g Press OK. h Enter the fax number. i Press Fax Start.
• You can save the setting you use most often by setting it as the default setting. (See Advanced User’s Guide: Setting your changes as the new default.)
• This setting is only available for sending documents from the scanner glass.

Color fax transmission 4

Setting scanner glass size for faxing 4

When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.
a Load your document. b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Options.
Your machine can send a color fax to machines that support this feature.
Color faxes cannot be stored in the machine’s memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).
a Load your document. b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Options.
d Swipe up or down, or press a or b to
display Glass Scan Size.
e Press Glass Scan Size.
50
d Swipe up or down, or press a or b to
display Color Setting.
e Press Color Setting. f Press Color.
Sending a fax
NOTE
g Press OK. h Enter the fax number. i Press Fax Start.

Canceling a fax in process 4

If you want to cancel a fax while the machine is scanning, dialing or sending, press .

How to preview an outgoing fax 4

You can preview a fax message before you send it. You must set Real Time Transmission and Polling RX to Off before you use this feature.
a Load your document.
i Press Fax Start.
The machine starts scanning the document and the outgoing fax appears on the Touchscreen. When the fax is displayed, press the Touchscreen to perform the following operations.
Description
Enlarge the fax.
Reduce the fax.
or
or
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Go back to the previous page.
Go to the next page.
4
b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Options. d Swipe up or down, or press a or b to
display Preview.
e Press Preview. f Press On. g Press OK.
j Press Start.
• To send a color fax, do not use Fax Preview.
• The fax message in the memory will be sent and then erased when you press Start.
h Enter the fax number using the dial pad
or Address Book.
51
Chapter 4
NOTE

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. A portion of the fax’s first page appears on the report.
e Swipe up or down, or press a or b to
display Report Setting.
f Press Report Setting. g Press Transmission. h Swipe up or down or press a or b to
display On, On+Image, Off, Off+Image, Off2 or Off2+Image,
and then press the option you want to set.
i Press .
• If you choose On+Image, Off+Image or Off2+Image the image will only appear
on the Transmission Verification Report if Real Time Transmission is set to Off. The image will not appear on the report when you send a color fax. (See Advanced User’s Guide: Real Time Transmission.)
• If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, NG will appear next to RESULT.
Off2: Prints a report only if your fax is
unsuccessful due to a transmission error.
Off2+Image: Prints a report only if your
fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
52

Receiving a fax 5

5

Receive Modes 5

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring on page 65 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 64 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode. (See Connecting an external TAD (telephone answering device) on page 68.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode. (See Fax Only on page 55.)
5
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your Receive Mode. (See Fax/Tel on page 55.) Important Note: You cannot receive voice messages on either Voice Mail or an answering machine with Fax/Tel mode.
Do you expect to receive very few faxes? Choose Manual as your Receive Mode. You control the telephone line and must answer every call yourself. (See Manual on page 55.)
53
Chapter 5
NOTE
To set the Receive Mode, follow the instructions:
a Press .
b Press All Settings. c Swipe up or down, or press a or b to display Fax. d Press Fax. e Swipe up or down, or press a or b to display Setup Receive. f Press Setup Receive. g Swipe up or down, or press a or b to display Receive Mode. h Press Receive Mode.
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 66.)
i Press Fax Only, Fax/Tel, External TAD or Manual.
j Press .
54
Receiving a fax

Using Receive Modes 5

Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 56.)
Fax Only 5

Fax Only mode will automatically answer every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways:

Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.
Manual 5

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature.

To receive a fax in Manual mode, lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Fax Start and choose Receive. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.
(See Easy Receive on page 57.)
5
External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in one of the following ways:

Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
If you use Fax/Tel mode, see F/T Ring Time
(Fax/Tel mode only) on page 56 and Ring Delay on page 56.
To connect your External TAD, see
Connecting an external TAD (telephone answering device) on page 68.
55
Chapter 5

Receive Mode settings 5

Ring Delay 5

Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4rings.
(See Using external and extension telephones on page 71 and Easy Receive on page 57.)
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring. The number of rings is set by the ring delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call, the machine will sound the F/T Ring (a fast pseudo/double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T Ring, it means that you have a voice caller on the line.
Because the F/T Ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone by using a remote code.
(For more information, see Using remote codes on page 71.)
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Ring Delay.
h Press Ring Delay. i Swipe up or down, or press a or b to
display the options, and then press the number of times the machine will ring before it answers (0, 1, 2, 3 or 4). If you choose 0, the machine will answer immediately and the line will not ring at all.
j Press .
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display F/T Ring Time.
h Press F/T Ring Time. i Press how long the machine will ring to
alert you that you have a voice call (20, 30, 40 or 70 seconds).
56
j Press .
Receiving a fax
NOTE
NOTE
f Press Setup Receive.
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Easy Receive 5

If Easy Receive is On: 5
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answered a call first by lifting the external handset, press Fax Start, and then press Receive to receive.
g Swipe up or down, or press a or b to
display Easy Receive.
h Press Easy Receive. i Press On (or Off). j Press .
5
If you answered at an extension telephone, press l 51. (See Using external and extension telephones on page 71.)
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone, press the fax receive code l 51.
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
57
Chapter 5
NOTE
NOTE
NOTE

Fax Preview (Black & White only)

How to preview a received fax5

You can view received faxes on the
Touchscreen by pressing (Fax) and
then (Received Faxes). When the machine is in Ready mode, a pop-up
message will appear on the Touchscreen to alert you of new faxes.
Setting Fax Preview 5
a Press .
b Press Fax Preview.
Using Fax Preview 5
5
When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax:01 [View])
a Press View.
The Touchscreen will display the fax list.
• The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax.
• If you want to see a fax that has already
been previewed, press (Fax) and
(Received Faxes).
b Swipe up or down, or press a or b to
display the fax number of the fax you want to see.
c Press On (or Off). d Press Yes. e The Touchscreen will tell you that any
future faxes will not be printed as you receive them. Press Yes.
f Press .
When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you have set Backup Print to On.
c Press the fax you want to see.
• If your fax is large there may be a delay before it is displayed.
• The Touchscreen will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX.”
58
Receiving a fax
Press the Touchscreen or Touchpanel to perform the following operations.
Description
Enlarge the fax.
Reduce the fax.
or
or
Start Print the fax.
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Do one of the following:
Press Print All Pages
to print the whole message.
Press
Print Displayed Only to print only the displayed page.
Press
Print From Displayed to print from the displayed page to the last page.
How to print a fax 5
a Press (Fax).
b Press (Received Faxes).
c Press the fax you want to view. d Press Start.
If the fax is multiple pages, go to
step e.
If the fax is a single page, it will start
printing. Go to step f.
e Do one of the following:
Press Print All Pages to print
all pages of the fax. Go to step f.
Press Print Displayed Only to
print the displayed page. Go to step g.
Press Print From Displayed to
print from the displayed page to the last page. Go to step g.
f Do one of the following:
To delete the fax, press Yes.
To keep the fax in the memory,
press No.
g Press .
5
d Press .
59
Chapter 5
How to print all faxes in the list 5
a Press (Fax).
b Press (Received Faxes).
c Press Print/Delete. d Do one of the following:
To print all new faxes, press
Print All(New Faxes).
To print all old faxes, press
Print All(Old Faxes).
e Press .
How to delete all faxes in the list 5
a Press (Fax).

Turning off Fax Preview 5

a Press .
b Press Fax Preview. c Press Off. d Press Yes to confirm. e If there are faxes stored in the memory,
do one of the following:
If you do not want to print the stored
faxes, press Continue. The machine asks you to confirm the deletion of the stored faxes.
Press Yes to confirm. Your faxes will be deleted.
If you want to print all the stored
faxes, press
Print All Faxes Before Delete
.
b Press (Received Faxes).
c Press Print/Delete. d Do one of the following:
To delete all new faxes, press
Delete All(New Faxes).
To delete all old faxes, press
Delete All(Old Faxes).
e Press Yes to confirm.
f Press .
If you do not wish to turn off Fax
Preview, press Cancel.
f Press .
60
6
NOTE
NOTE
NOTE
NOTE

Using PC-FAX 6

PC-FAX Sending 6

You can send a file created in any application on your PC as a standard fax.
The PC-FAX software can only send Black & White fax documents.

Sending a file as a PC-FAX 6

Please install MFL-Pro Suite software, connect your machine and PC before using PC-FAX sending.
a Create a file in any application on your
PC.
b Click File, then Print. The Print dialog
box appears.
d Enter a fax number using any of the
following methods:
Use the dial pad to enter the number.
If you check the Dial Restriction check box, a confirmation dialog box will appear for you to re-enter the fax number. This feature helps to prevent transmissions to the wrong destination.
Click the Address Book button, and
then choose a member or group from the Address Book.
If you make a mistake, click All Clear to delete all the entries.
e To include a cover page, click
Add Cover Page.
6
c Choose Brother PC-FAX as your
printer, and then click Print. The PC-FAX sending dialog box appears:
You can also click the cover page icon to create or edit a cover page.
f Click Start to send the fax.
• If you want to cancel the fax, click Cancel, or press on the Touchpanel.
• If you want to redial a number, click Redial to scroll through the last five fax numbers, choose a number, and then click Start.
61
Chapter 6
PC-FAX Receiving (Windows
If you turn on the PC-FAX Receive feature, your machine will store received faxes in the memory and send them to your PC. You can then use your PC to view and store these faxes.
Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
When you start your PC and the PC-FAX Receiving software runs, your machine transfers your faxes to your PC.
To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC.
Do one of the following:
®
) 6
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Memory Receive.
h Press Memory Receive. i Swipe up or down, or press a or b to
display PC Fax Receive.
j Press PC Fax Receive. k The Touchscreen shows the message
Run PC-Fax on your computer. Press OK.
l Press <USB> or the name of the PC you
want to receive faxes if you are on a network. Press OK.
(Windows Windows
From (Start), select All Programs, Brother, MFC-XXXX, PC-FAX Receiving,
and select Receive. (XXXX is your model name.)
(Windows
Click (Brother Utilities), and then click
the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive.
If you choose Backup Print: On, the machine will also print the fax.
®
XP, Windows Vista® and
®
7)
®
8)
a Press .
m If Fax Preview is set to Off, press
Backup Print: On or Backup Print: Off.
n Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
62
NOTE
• PC-FAX Receive is not supported by Mac OS.
• Before you can set up PC-FAX Receive, you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on.
For more information, see Software and Network User’s Guide: Receive Faxes
Using Brother’s PC-FAX Receive
Software (Windows
®
).
• If you get an error message and the machine cannot print the faxes in the memory, you can use this setting to transfer your faxes to your PC. (See
Transferring your faxes or Fax Journal report on page 118.)
Using PC-FAX
6
• When you receive a color fax, your machine prints the color fax at your machine but does not send the fax to your PC.

Changing the destination PC 6

To change the destination PC, see PC-FAX
Receiving (Windows
repeat steps a to n.
®
) on page 62 and
63
Telephone services and external
7
devices

Telephone services 7

Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.
Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. If you have Voice Mail on your telephone line, read the following carefully.

Voice Mail 7

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.
7
To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:
Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 65.)
OR
Set your Brother machine’s Receive Mode to Manual. Manual mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax-sending tones, you must transfer the call to the Brother machine. (See Using external and extension telephones on page 71.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in
Manual Mode, see Choose the correct Receive Mode on page 53.)
64
Telephone services and external devices
NOTE
NOTE

Distinctive Ring 7

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
• You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.
• Please call your telephone company for availability and rates.
What does your telephone company's “Distinctive Ring” do?
Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you
need more than one telephone number, it is cheaper than paying for an extra line.
Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
What does Brother's “Distinctive Ring” do?
The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line that you will install your new machine on,
there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one
has a separate telephone number, neither will interfere with the other's operations.
If you decide to get Distinctive Ring service from the telephone company, you will need to follow the directions in Registering the Distinctive Ring pattern to register the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.
7
Before you choose the ring pattern to register
You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns are supported by your Brother machine. Register the one your telephone company gives you.
Ring Pattern
1 short-short or
7
2 short-long-short
3 short-short-long
4very long
Rings
long-long
(normal pattern)
7
7
65
Chapter 7
NOTE
f Press Miscellaneous.
Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the machine must “listen” to the ring pattern to compare it to the pattern that was registered. Other telephones on the same line will ring.
If you program the machine correctly, it
will recognize the registered ring pattern of the “fax number” within two ring patterns and then answer with fax tones. When the “voice number” is called, the machine will not answer.
g Press Distinctive. h Do one of the following:
If you haven’t registered the
Distinctive Ring, press Distinctive, and then press On. Go to step i.
If you have already registered the
Distinctive Ring, and want to change the pattern, go to step i.
i Press Ring Pattern. j Press the stored ring pattern you want to
use. (You will hear each ring pattern as you press its number. Make sure you choose the pattern that the telephone company gave you.) Press OK.
Registering the Distinctive Ring pattern
Very Important!
After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. You will see D/R on the Home screen and Manual as the Receive Mode setting. You cannot change the Receive Mode from D/R (Manual) to another Receive Mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
7
Distinctive Ring is now set to On.
Turning off Distinctive Ring 7
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
k Press .
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous. g Press Distinctive. h Press Distinctive.
d Press Fax. e Swipe up or down, or press a or b to
display Miscellaneous.
66
i Press Off.
j Press .
NOTE
If you turn off Distinctive Ring, the machine will stay in Manual mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 53.)

Voice over Internet Protocol (VoIP) 7

VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Your machine may not work with some VoIP systems. If you want to use your machine to send and receive faxes on a VoIP system, make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine. The other end of the telephone cord may be connected to a modem, interface box, phone adapter, splitter, or other such device.
Telephone services and external devices
If you have questions about how to
connect your machine to the VoIP system, call your VoIP provider.
After you have connected your machine to the VoIP system, press Hook on the Touchscreen to verify that the machine has a dial tone. If the machine does not have a dial tone, call your VoIP provider.
If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine’s modem speed to the Basic(for VoIP) setting (see Telephone line interference / VoIP on page 139).
7
67
Chapter 7
NOTE
IMPORTANT
1
1
2

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings, there are only 8 to 10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
If You Do Not Subscribe to the
Distinctive Ring Service:
You must plug your TAD into the EXT.
7
jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration.)
• Before you connect the external TAD, remove the protective cap (2) from the EXT. jack on the machine.
1TAD
2 Protective Cap
• If you do not receive all your faxes, shorten the Ring Delay setting on your external TAD.
If you subscribe to your telephone
company's Distinctive Ring service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring service. You cannot use the Toll Saver setting.
When the TAD answers a call, the Touchscreen shows Telephone.
DO NOT connect a TAD elsewhere on the same telephone line.
68
Telephone services and external devices
NOTE
1

Connections 7

The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
a Using both hands, use the finger holds
on each side of the machine to lift the scanner cover into the open position.
b Plug the telephone line cord from the
telephone wall jack into the jack labeled LINE.
c Remove the protective cap (1) from the
jack labeled EXT., and then plug the telephone line cord from the external TAD into the EXT. jack. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)
f Set your external TAD to four rings or
less. (The machine's Ring Delay setting does not apply.)
g Record the outgoing message on your
external TAD.
h Set the TAD to answer calls. i Set the Receive Mode to
External TAD. (See Choose the correct Receive Mode on page 53.)

Recording an outgoing message (OGM) on the external TAD 7

Timing is important in recording this message. The way you record this message will affect both manual and automatic fax reception.
a Record 5 seconds of silence at the
beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
7
d Carefully guide the telephone line cord
into the cable channel and out the back of the machine.
e Lift the scanner cover to release the
lock. Gently push the scanner cover support down and close the scanner cover using both hands.
b Limit your speaking to 20 seconds. c End your 20-second message by giving
your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing l 51 and Start.”
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.
69
Chapter 7
3
1
2

Multi-line connections (PBX) 7

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.
We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension telephones

Connecting an external or extension telephone 7

You can connect a separate telephone to your machine as shown in the diagram.
Connect the telephone line cord to the jack labeled EXT inside the machine.
Before you connect the external telephone, remove the protective cap (3) from the EXT. jack.
7
70
1 Extension telephone
2 External telephone
3 Protective Cap
Telephone services and external devices
NOTE

Using external and extension telephones 7

Using extension telephones
If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 51.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) on page 56.)
Using an external telephone (connected to the EXT. jack of the machine)
If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.
You can also use the Fax Receive Code l 51.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

Using a non-Brother cordless external telephone 7

If your non-Brother cordless telephone is connected to the machine’s EXT. jack and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press Pickup to send the call to the cordless handset.

Using remote codes 7

Fax Receive Code 7
If you answer a fax call on an extension telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 51. Wait for the chirping sounds and then replace the handset. (See Easy Receive on page 57.)
If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.
7
If you answer a call and no one is on the line:
Assume you are receiving a manual fax.
Press l 51 and wait for the chirp or until the Touchscreen shows Receiving, and then hang up.
You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 57.)
Telephone Answer Code 7
7
If you receive a voice call and the machine is in Fax/Tel mode, it will start to sound the F/T (pseudo/double) ring after the initial ring delay. If you pick up the call on an extension telephone, you can turn the F/T Ring off by pressing #51 (make sure you press this between the rings).
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone connected to the EXT. jack of the machine by pressing Pickup.
71
Chapter 7
NOTE
Changing the remote codes 7
The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Remote Codes.
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 999).
• Remote Codes might not work with some telephone systems.
h Press Remote Codes. i Do one of the following:
If you want to change the Fax
Receive Code, press Fax Receive Code.
Enter the new code, and then press OK.
If you want to change the Telephone
Answer Code, press Tel Answer.
Enter the new code, and then press OK.
If you do not want to change the
Codes, go to step j.
If you want to turn the Remote Codes
Off (or On), press Remote Codes.
Press Off (or On).
j Press .
72
8
NOTE

Dialing and storing numbers 8

How to dial 8

Manual dialing 8

a Load your document. b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press all of the digits of the fax number.

Dialing from the Address Book 8

a Load your document.
b Press (Fax).
c Press (Address Book).
d Do one of the following:
Swipe up or down, or press a or b to
display the number you want to dial.
Press , and then enter the first
letter of the name and press OK.
Press the name you want to dial.
If the name has two numbers, go to step e.
8
d Press Fax Start.
If the name has one number, go to step f.
If the LDAP search is available, the result will be shown on the Touchscreen with
.
For more information, see Software and Network User’s Guide: Perform an LDAP Search Using the Control Panel.
e Press the number you want to dial. f To send a fax, press Apply. g Press Fax Start.
The machine scans and sends the fax.
73
Chapter 8
NOTE
NOTE

Fax Redial 8

If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes.
Redial only works if you dialed from the machine.
a Load your document. b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
c Press Redial.

Storing numbers 8

You can set up your machine to do the following types of easy dialing: Address Book and Groups for broadcasting faxes. When you dial an Address Book number, the Touchscreen shows the number.
If you lose electrical power, the Address Book numbers that are in the memory will not be lost.

Storing a pause 8

When you are storing Address Book numbers, you can insert one or more
3.5-second pauses by pressing Pause on the Touchscreen.
d Press Fax Start.
• In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass.
• If you are sending a fax manually and the line is busy, press Hook before performing step c above.
Redial will change to Pause when you enter a fax number.

Storing Address Book numbers 8

You can store up to 100 Addresses with a name, and each name can have two numbers.
a Press (Fax).
b Press (Address Book).
c Press Edit. d Press Add New Address. e Press Name. f Enter the name using the keyboard on
the Touchscreen (up to 16 characters). Press OK. (For help entering letters, see Entering Text on page 190.)
g Press Address 1.
74
Dialing and storing numbers
NOTE
h Enter the first fax or telephone number
using the keyboard on the Touchscreen (up to 20 digits). Press OK.
If you downloaded Internet Fax:
If you want to store an E-mail address to use with Internet Fax or Scan to E-mail
server, press and enter the E-mail
address and press OK. (See Entering Text on page 190.)
i If you want to store the second fax or
telephone number, press Address 2. Enter the second fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). Press OK.
j Press OK to confirm. k Do one of the following:
To store another Address Book
number, repeat steps c to j.

Changing or deleting Address Book names or numbers 8

You can change or delete an Address Book name or number that has already been stored.
a Press (Fax).
b Press (Address Book).
c Press Edit. d Do one of the following:
Press Change to edit the names or
numbers. Go to step e.
Press Delete to delete the
numbers.
Choose the numbers you want to delete by pressing them to display a red check mark.
Press OK.
Press Yes to confirm. Go to step i.
8
To finish storing numbers, press .
e Swipe up or down, or press a or b to
display the number you want to change.
f Press the number you want to change.
75
Chapter 8
NOTE
g Do one of the following:
If you want to change the name,
press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
If you want to change the first fax or
telephone number, press Address 1. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.
If you want to change the second fax
or telephone number, press Address 2. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.
How to change the stored name or number:
If you want to change a character or a stored number, press d or c to position the cursor to highlight the character or the number you want to change, and then
press . Enter the new character or number.
h Do one of the following:
Press OK to finish.
To change another Address Book number, repeat steps c to h.
To make more changes, return to g.
i Press .
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9
NOTE
1

Making copies 9

How to copy 9

The following steps show the basic copy operation.
a Do one of the following to load your
document:
Place the document face up in the
ADF.
(See Using the ADF on page 45.)
Place the document face down on
the scanner glass.
(See Using the scanner glass on page 46.)
b Press (Copy).
The Touchscreen shows:

Copy preset settings 9

You can copy with a variety of settings that are already set up for you in the machine simply by pressing them.
The following preset settings are available.
Best Quality
Normal
2-sided(1i2)
2-sided(2i2)
ADF High Speed
Ledger
Letter i Ledger
2in1(ID)
2in1
Poster
Ink Save
9
Book
1 No. of Copies
You can enter the number of copies by using the dial pad.
c If you want more than one copy, enter
the number (up to 99).
d Press Black Start or Color Start.

Stop copying 9

To stop copying, press .
If you change the main option for the selected copy preset setting, the name above the setting icon on the Touchscreen will be changed to Normal.
For example, if you select Best Quality and change the quality option from Best, Normal will appear above the preset icon.
a Load your document.
b Press (Copy).
c Swipe left or right to display
Best Quality, Normal, 2-sided(1i2), 2-sided(2i2), ADF High Speed, Ledger, Letter i Ledger, 2in1(ID), 2in1, Poster, Ink Save or Book, and then
press the option you want to set.
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Chapter 9
NOTE
NOTE
d Enter the number of copies you want. e Do one of the following:
If you want to change more settings,
go to step f.
If you do not want to change more
settings, go to step i.
f Press Options. g Swipe up or down, or press a or b to
display the available settings, and then press the setting you want to change.
h Swipe up or down, or press a or b to
display the available options, and then press your new option. Repeat steps g and h for each setting you want to change. If you are finished changing the settings, press OK.
If you want to save the settings as a Shortcut, press Save as Shortcut.
i Press Black Start or Color Start.

Copy options 9

You can change the following copy settings. Press Copy, and then press Options. Swipe up or down, or press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you are finished changing options, press OK.
(Basic User’s Guide)
For details about changing the following copy settings, see page 79.
Paper Type
Paper Size
Tray Select
ADF High Speed Mode
(Advanced User’s Guide)
For details about changing the following copy settings, see Advanced User’s Guide: Copy options.
Quality
Enlarge/Reduce
Page Layout
2in1(ID)
Stack/Sort
Density
Ink Save Mode
Thin Paper Copy
Auto Deskew
Book Copy
Watermark Copy
Remove Background Color
2-sided Copy
If you want to sort copies, use the ADF.
78
Making copies
NOTE

Paper Type 9

If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.
a Load your document.
b Press (Copy).
c Enter the number of copies you want. d Press Options. e Swipe up or down, or press a or b to
display Paper Type.
f Press Paper Type. g Swipe up or down, or press a or b to
display Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency,
and then press the option you want to set.
h If you do not want to change additional
settings, press OK.
f Press Paper Size. g Swipe up or down, or press a or b to
display Letter, Legal, Ledger, A4, A5, A3, EXE or 4"x6", and then press
the option you want to set.
If you are using the manual feed slot, insert only one sheet of paper at a time. (See Loading paper in the manual feed slot on page 34.)
h If you do not want to change more
settings, press OK.
i Press Black Start or Color Start.

Tray Select 9

You can change the tray temporarily for the next copy. To change the default tray setting, see Tray use in Copy mode on page 38.
a Load your document.
9
b Press (Copy).
i Press Black Start or Color Start.

Paper Size 9

If you are copying on paper other than Letter size, you will need to change the Paper Size setting. You can copy only on Letter, Legal, Ledger, A4, A5, A3, Executive or Photo (4" 6")/(10 15 cm) paper.
a Load your document.
b Press (Copy).
c Enter the number of copies you want. d Press Options. e Swipe up or down, or press a or b to
display Paper Size.
c Enter the number of copies you want. d Press Options. e Swipe up or down, or press a or b to
display Tray Select.
f Press Tray Select. g Press Tray #1, Tray #2 or
Auto Tray Select.
h If you do not want to change additional
settings, press OK.
i Press Black Start or Color Start.
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Chapter 9
NOTE
NOTE

ADF High Speed Mode copying 9

When copying multi-page Letter, A4, or Executive size documents, you can print multiple copies faster by placing the documents face up, long edge first in the ADF. (See Using the ADF on page 45.)
a Place your document face up, long side
edge first in the ADF.
b Press (Copy).
c Press the Options. d Swipe up or down, or press a or b to
display ADF High Speed Mode.
e Press ADF High Speed Mode. f Press On (or Off). g Read the information on the
Touchscreen, and then confirm it by pressing OK.
h If you do not want to change more
settings, press OK.
Change Paper Size to Letter, A4, or EXE to match the paper size of your document.
i Press Black Start or Color Start.
The machine scans the document and starts printing.
Enlarge/Reduce, Page Layout, Auto Deskew and Advanced Settings are not available with ADF High Speed Mode.
80
PhotoCapture Center™: Printing
10
photos from a memory card or USB Flash drive

PhotoCapture Center™ operations (PHOTO mode)

Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash drive. (See Print Images on page 84.)
You can scan documents and save them directly to a memory card or USB Flash drive. (See How to scan to a memory card or USB Flash drive on page 85.)
If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash drive that is inserted in the front of the machine.
10
10
For more information, see Software and Network User’s Guide: Copy Photos from Media to a Computer.

Using a memory card or USB Flash drive 10

Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card, SDHC Memory Card, SDXC Memory Card, MultiMedia Card, MultiMedia Card plus and a USB Flash drive.
The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
10
81
Chapter 10
IMPORTANT

Getting started 10

a Open the media slot cover. b Firmly put a memory card or USB Flash drive into the correct slot.
2
1
1 USB Flash drive
The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
2 Memory card slot
Slot Compatible memory cards
Upper slot
Lower slot
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™ (M2™) (Adapter required)
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMedia Card
82
MultiMedia Card plus
miniSD (Adapter required)
miniSDHC (Adapter required)
microSD (Adapter required)
microSDHC (Adapter required)
MultiMedia Card mobile (Adapter required)
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive
IMPORTANT
• DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine.
• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.
• DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive. You will lose your data or damage the card.
The machine can only read one memory card or USB Flash drive at a time.
10
83
Chapter 10

Print Images 10

View Photos 10

You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.
a Open the media slot cover. b Put the memory card or USB Flash drive
in the correct slot.
c Press Photo. d Swipe left or right to display
View Photos.
e Press View Photos.
Press OK.
k Read and confirm the displayed list of
options and do one of the following:
If you want to change the print
settings, press Print Settings. (See Advanced User’s Guide:
PhotoCapture Center™ print settings.)
If you do not want to change any
settings, go to step l.
l Press Start to print.
f Do one of the following:
If you want to choose photos to print
or print more than one for an image, go to step g.
If you want to print all photos, press
Print All. Press Yes to confirm. Go to step j.
g Swipe left or right, or press d or c to
display the photo you want to print, and then press it.
h Press + or - to select the number of
copies you want to print. Press OK.
i Repeat steps g and h until you have
chosen all the photos you want to print.
j Press OK.
84
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive
NOTE
NOTE
IMPORTANT

PhotoCapture Center™ print settings

You can change the print settings for the next printing.
These settings are temporary, and the machine returns to its default settings 1 minute after printing.
You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as the new default.)
How to scan to a
10
memory card or USB Flash drive
You can scan black & white and color documents to a memory card or USB Flash drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color and 200 dpi and the default format is PDF. The machine creates file names based on the current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2013 would be named 07011305.PDF. You can change the color and resolution.
a Load your document.
If you want to scan a 2-sided document, load your document in the ADF.
10
You can scan a 2-sided document up to Ledger or A3 size from the ADF except when using ADF High Speed Mode.
b Open the media slot cover. c Put the memory card or USB Flash drive
in the proper slot.
d Press Scan to Media.
DO NOT take out the memory card or USB Flash drive while the machine is reading or writing to it to avoid damaging the card, USB Flash drive, or the data stored on them.
e Press Options.
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85
Chapter 10
f Do one of the following:
If you loaded a 2-sided document in
the ADF, swipe up or down, or press a or b to display 2-sided Scan.
Press 2-sided Scan. Go to step g.
If you want to scan a single-sided
document, go to step h.
g Do one of the following:
If your document is flipped on the
long edge, press 2-sided Scan: Long Edge.
Long edge
Portrait Landscape
h Do one of the following:
To scan in ADF High Speed Mode,
swipe up or down, or press a or b to display ADF High Speed Mode.
Press ADF High Speed Mode and choose On (or Off).
To use ADF High Speed Mode, make sure your document is Letter, A4 or Executive and place it long edge first in the ADF.
Press OK.
(For more information about ADF High Speed Mode scanning, see ADF High Speed Mode scanning on page 96.)
To change the scan type, swipe up or
down, or press a or b to display Scan Type.
If your document is flipped on the
short edge, press 2-sided Scan: Short Edge.
Short edge
Portrait Landscape
Press Scan Type and choose Color or Black and White.
To change the resolution, swipe up
or down, or press a or b to display Resolution.
Press Resolution and choose
100 dpi, 200 dpi, 300 dpi, 600 dpi or Auto.
To change the file type, swipe up or
down, or press a or b to display File Type. Press File Type and choose PDF, JPEG or TIFF.
To change the scanning size, swipe
up or down, or press a or b to display Scan Size.
Press Scan Size and choose
Letter, Legal, Ledger A3, EXE, 4
"x6" or
, A4, A5,
Business Card (3.5x2.4inch)
.
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