Brother MFC-J6920DW Basic User Guide

Basic User’s Guide

MFC-J6920DW

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-J6920DW

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

NOTE

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

For your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax-sending and fax-receiving operations)

In Canada: 1-877-BROTHER

(514) 685-4898 (assistance via fax)

Service Center Locator (USA only)

NOTE

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Accessories and Supplies

Description Item

Ink Cartridge Super High Yield <black>

Ink Cartridge Super High Yield <yellow>

Ink Cartridge Super High Yield <cyan> (blue)

Ink Cartridge Super High Yield <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

Premium Plus Glossy Photo Paper

(Ledger size / 20 sheets) BP71GLGR

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP20

Multipurpose Paper - Plain Paper

LC109BK (Prints approx. 2,400 pages)

LC105Y (Prints approx. 1,200 pages)

LC105C (Prints approx. 1,200 pages)

LC105M (Prints approx. 1,200 pages)

LC103BK (Prints approx. 600 pages)

LC103Y (Prints approx. 600 pages)

LC103C (Prints approx. 600 pages)

LC103M (Prints approx. 600 pages)

(Letter size / 500 sheets) BP60MPLTR (USA only)

Plain Inkjet Paper

(Ledger size / 100 sheets) BP60PLGR (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LEL566001 (English for USA and Canada)

LEL566002 (French for Canada)

CD ROM for Windows

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

& Mac

LEK864001

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine,

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software and Network User’s Guide

This Guide provides instructions for Scanning, Printing, PC-Fax and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.

Printed / In the box

PDF file / CD-ROM

HTML file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide This Guide provides details on how to configure and

use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and

Network User’s Guide......................................................................................... 2

Viewing User’s Guides .................................................................................... 2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

3.7" Touchscreen LCD ....................................................................................9

Setting the Ready screen ..............................................................................13

Basic Operations ........................................................................................... 14

Shortcut Settings ................................................................................................. 15

Adding Copy Shortcuts.................................................................................. 15

Adding Fax Shortcuts .................................................................................... 15

Adding Scan Shortcuts .................................................................................. 16

Adding Web Connect Shortcuts ....................................................................18

Changing Shortcuts.......................................................................................19

Editing Shortcut Names.................................................................................20

Deleting Shortcuts .........................................................................................20

Recalling Shortcuts........................................................................................ 20

8) ............................................................. 1

)................................................................4

2 Loading paper 21

Loading paper and other print media...................................................................21

Loading paper in paper tray #1............................................................................21

Loading smaller paper (Photo, Photo L, Photo 2L or envelopes)..................26

Loading paper in paper tray #2............................................................................29

Loading paper in the manual feed slot.................................................................34

Unprintable area .................................................................................................. 37

Paper settings......................................................................................................38

Paper Size and Type.....................................................................................38

Tray use in Copy mode ................................................................................. 38

Tray use in Fax mode .................................................................................... 39

Acceptable paper and other print media..............................................................39

Recommended print media ...........................................................................40

Handling and using print media.....................................................................40

Choosing the right print media.......................................................................41

vii

3 Loading documents 45

How to load documents ....................................................................................... 45

Using the ADF ............................................................................................... 45

Using the scanner glass ................................................................................46

Unscannable area .........................................................................................47

4Sending a fax 48

How to send a fax ................................................................................................48

Stop faxing.....................................................................................................50

Setting scanner glass size for faxing.............................................................50

Color fax transmission ................................................................................... 50

Canceling a fax in process ............................................................................ 51

How to preview an outgoing fax ....................................................................51

Transmission Verification Report...................................................................52

5 Receiving a fax 53

Receive Modes....................................................................................................53

Choose the correct Receive Mode ................................................................53

Using Receive Modes..........................................................................................55

Fax Only ........................................................................................................ 55

Fax/Tel...........................................................................................................55

Manual...........................................................................................................55

External TAD ................................................................................................. 55

Receive Mode settings ........................................................................................56

Ring Delay .....................................................................................................56

F/T Ring Time (Fax/Tel mode only)...............................................................56

Easy Receive................................................................................................. 57

Fax Preview (Black & White only)........................................................................58

How to preview a received fax....................................................................... 58

Turning off Fax Preview.................................................................................60

6 Using PC-FAX 61

PC-FAX Sending ................................................................................................. 61

Sending a file as a PC-FAX...........................................................................61

PC-FAX Receiving (Windows

Changing the destination PC.........................................................................63

viii

)...........................................................................62

7 Telephone services and external devices 64

Telephone services..............................................................................................64

Voice Mail ...................................................................................................... 64

Distinctive Ring.............................................................................................. 65

Voice over Internet Protocol (VoIP) ............................................................... 67

Connecting an external TAD (telephone answering device)................................68

Connections...................................................................................................69

Recording an outgoing message (OGM) on the external TAD......................69

Multi-line connections (PBX) ......................................................................... 70

External and extension telephones......................................................................70

Connecting an external or extension telephone ............................................70

Using external and extension telephones......................................................71

Using a non-Brother cordless external telephone .........................................71

Using remote codes....................................................................................... 71

8 Dialing and storing numbers 73

How to dial ...........................................................................................................73

Manual dialing ...............................................................................................73

Dialing from the Address Book ...................................................................... 73

Fax Redial ..................................................................................................... 74

Storing numbers .................................................................................................. 74

Storing a pause .............................................................................................74

Storing Address Book numbers..................................................................... 74

Changing or deleting Address Book names or numbers ...............................75

9 Making copies 77

How to copy ......................................................................................................... 77

Stop copying.................................................................................................. 77

Copy preset settings ............................................................................................ 77

Copy options........................................................................................................ 78

Paper Type ....................................................................................................79

Paper Size.....................................................................................................79

Tray Select .................................................................................................... 79

ADF High Speed Mode copying ....................................................................80

10 PhotoCapture Center™: Printing photos from a memory card or

USB Flash drive 81

PhotoCapture Center™ operations (PHOTO mode) ...........................................81

Using a memory card or USB Flash drive ..................................................... 81

Getting started ..................................................................................................... 82

Print Images.........................................................................................................84

View Photos................................................................................................... 84

PhotoCapture Center™ print settings.................................................................. 85

How to scan to a memory card or USB Flash drive............................................. 85

11 How to print from a computer 88

Printing a document .............................................................................................88

12 How to scan to a computer 89

Before scanning...................................................................................................89

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s SCAN mode settings for PDF scanning ..............93

How to scan a document as a PDF file using the Touchscreen ....................94

ADF High Speed Mode scanning ..................................................................96

) .............90

13 How to print and scan with NFC (Near Field Communication) 97

Printing with NFC (Near Field Communication) ...................................................97

Scanning with NFC (Near Field Communication)................................................97

A Routine maintenance 98

Replacing the ink cartridges ................................................................................98

Cleaning and checking the machine..................................................................101

Cleaning the scanner...................................................................................101

Cleaning the print head ...............................................................................102

Checking the print quality ............................................................................103

Checking the print alignment ....................................................................... 104

Setting the date and time...................................................................................105

B Troubleshooting 106

Identifying your problem ....................................................................................106

Error and maintenance messages.....................................................................108

Error animation ............................................................................................ 118

Transferring your faxes or Fax Journal report .............................................118

Document jam ............................................................................................ 119

Printer jam or paper jam..............................................................................121

If you are having difficulty with your machine ....................................................127

Dial Tone ....................................................................................................139

Telephone line interference / VoIP ..............................................................139

Machine Information ..........................................................................................140

Checking the serial number ......................................................................... 140

Checking the firmware version .................................................................... 140

Reset functions ............................................................................................140

How to reset the machine ............................................................................ 141

C Settings and features tables 142

Using the Settings Tables .................................................................................. 142

Memory Storage ................................................................................................ 142

Settings tables ...................................................................................................143

Features tables ..................................................................................................161

Entering Text ..................................................................................................... 190

Inserting spaces ......................................................................................... 190

Making corrections ......................................................................................190

D Specifications 191

General..............................................................................................................191

Print media.........................................................................................................193

Fax..................................................................................................................... 195

Copy ..................................................................................................................196

PhotoCapture Center™ ..................................................................................... 197

PictBridge .......................................................................................................... 198

Scanner .............................................................................................................199

Printer ................................................................................................................200

Interfaces ........................................................................................................... 201

Network.............................................................................................................. 202

Computer requirements.....................................................................................203

Consumable items ............................................................................................. 204

EIndex 205

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix

2 Security features

Secure Function Lock 2.0 Restricting dialing

3 Sending a fax

Additional sending options Additional sending operations Polling

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6 Printing reports

Fax reports Reports

7 Making copies

Copy options Ledger Copy Shortcuts

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

xii

General information 1

Using the

NOTE

documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies the

dial pad numbers of the Touchpanel and buttons on your computer screen.

Italics Italicized typeface

emphasizes an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the Touchscreen of the machine.

Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Accessing Brother

Utilities (Windows

If you are using a tablet or computer running Windows

either by tapping the screen or by clicking with your mouse.

After the printer driver is installed,

Start screen and the desktop.

a Tap or click Brother Utilities either on

8, you can make your selections

(Brother Utilities) appears on both the

the Start screen or the desktop.

8) 1

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Chapter 1

NOTE

b Select your machine.

c Choose the function you want to use.

Accessing the Advanced User’s Guide and Software

Viewing User’s Guides 1

(Windows®) 1

(Windows®XP/Windows Vista®/Windows®7/ Windows Server 2008/Windows Server

To view the documentation, from

(Start), All Programs, select Brother,

MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

(Windows

Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:

2003/Windows Server®

2008 R2)

8/Windows Server® 2012)

and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, read the Advanced User’s

Guide and Software and Network User’s Guide in HTML format that are on the

CD-ROM.

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer). (For

Windows

Click (File Explorer) on the

taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.

8 and Windows Server® 2012 :

b If the model name screen appears, click

your model name.

General information

NOTE

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click User’s Guides. e Click PDF/HTML documents. If the

country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software and Network User’s Guide

 Scan

 ControlCenter

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help selection in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang2.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

)

b Double-click the User’s Guides icon. c Select your model and language if

needed.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

For more information, see Software and Network User’s Guide: Network.

Chapter 1

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/

Click Manuals on your model’s page to download the documentation.

Web Connect Guide 1

This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide 1

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide 1

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Accessing Brother

Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

), click

) 1

) for

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you are finished, click Exit.

)

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

Control panel overview 1

3.7" Touchscreen LCD and Touchpanel 1

This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.

1 3.7" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the control panel, as shown in the illustration.

General information

2 NFC (Near Field Communication) logo

If your Android™ device supports the NFC function, you can print data from your device or scan data to your device by touching it to the NFC logo on the lower left of the control panel.

You must download and install Brother iPrint&Scan to your Android™ device to use this function.

For more information, see How to print and scan with NFC (Near Field Communication) on page 97.

3 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.

 Home

Lets you return to the Home screen. The default shows the date and time, but you can change the default setting.

 Cancel

Press to cancel an operation when illuminated in red.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

The WiFi light is on when the network interface is WLAN.

Chapter 1

5 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off.

If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using , it will still

periodically clean the print head to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, you should keep your machine connected to the power at all times.

General information

31 2

4 5

31 2

7 8 9

31 2

3.7" Touchscreen LCD 1

You can select from three types of screens for the Home screen. When the Home screen is displayed, you can swipe left or right, or press d or c to display the More screen or one of the Shortcut screens.

The following screens show the machine status when the machine is idle.

Home screen 1

The Home screen shows the date and time, as well as provide access to Fax, Copy and Scan, WiFi setup, Ink levels, and Setup screen.

When the Home screen is displayed, the machine is in

Ready mode. If Secure Function Lock turned on, an icon is prominently displayed.

See Advanced User’s Guide: Secure Function Lock 2.0.

has been

More screen 1

The More screen provides access to additional features, such as Photo, Web and Ledger Copy Shortcuts.

Shortcut screens 1

You can quickly create a Shortcut for frequently used functions, such as sending a fax, making a copy, scanning and Web Connect. (For details, see Shortcut Settings on page 15.)

Chapter 1

NOTE

Fax

Copy

Scan

3 Wireless Status

Swiping is a type of user operation on the Touchscreen LCD that is performed by brushing your finger across the screen to display the next page or item.

1 Modes:

 Fax

Lets you access Fax mode.

 Copy

Lets you access Copy mode.

 Scan

Lets you access Scan mode.

2 Demo

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top of the screen,

you can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

4 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

When the ink cartridge is near the end of life or having a problem, the error icon is displayed on the color ink. For more information, see Advanced User’s Guide: Checking the ink volume.

5 Settings

Lets you access the main settings. For more information, see Settings screen on page 12.

6 Date & Time

Displays the date and time that has been set in the machine.

See the main features of the machine by

pressing to print a list the main

features followed by a slide show.

After you print from a computer Demo will disappear from the Home screen.

To restore the icon you must delete

all the settings you have changed by performing a Machine Reset. For more information, see Reset functions on page 140 and How to reset the machine on page 141.

7 Photo

Lets you access Photo mode.

8 Web

Lets you connect the Brother machine to an Internet service.

For details, see Web Connect Guide.

9 LGR Copy Shortcuts

NOTE

You can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Guide: Ledger Copy Shortcuts.

10 Shortcuts

Lets you set up Shortcuts.

You can quickly send a fax, copy, scan and connect to a Web service using the options that you have set as a Shortcut.

• Three Shortcut screens are available. You can set up to six Shortcuts on each Shortcut screen. A total of 18 Shortcuts are available.

General information

12 New Fax:

When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.

Press View to see your faxes on the Touchscreen.

• To display the other Shortcut screens, swipe left or right, or press d or c.

11 Faxes in memory

You can see how many received faxes are in the memory

Press Print to print the faxes.

When Fax Preview is set to Off.

If you receive a fax containing multiple paper sizes (for example, a Letter size page and a Ledger size page), the machine may create and store a file for each paper size. The Touchscreen may show that more than one fax job has been received.

Chapter 1

NOTE

12 43

7 8 6

13 Warning icon

The warning icon appears when there is an error or maintenance message;

press Detail to view it, and then press

to return to Ready mode.

For information about error messages, see Error and maintenance messages on page 108.

Settings screen 1

The Touchscreen LCD shows the machine

status when you press .

You can check and access all the machine's settings from the following screen.

1 Ink

• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

• MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.

See the remaining ink volume.

When the ink cartridge is near the end of life or having a problem, the error icon is displayed on the color ink. For more information, see Advanced User’s Guide: Checking the ink volume.

Press to access the Ink menu.

2 Receive Mode

See the current Receive Mode:

 Fax (Fax Only)

 Fax/Tel

 External TAD

 Manual

When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For more information, see Distinctive Ring on page 65.

General information

3 Wi-Fi

Press to setup a wireless network connection.

A four-level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.

4 Date & Time

See the date and time.

Press to access the Date & Time menu.

5 Fax Preview

See the Fax Preview setting.

Press to access the Fax Preview setting.

6 All Settings

Press to access the full Settings menu.

7 Tray #1

Press to check the size of paper in Tray #1. Also, lets you access the Tray #1 setting. You can change the paper size and paper type.

8 Tray #2

Press to check the size of paper in Tray #2. Also, lets you access the Tray #2 setting. You can change the paper size.

Setting the Ready screen 1

You can set the Ready screen to either Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3.

When the machine is idle or you press , the machine will go back to the screen that you have set.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup. e Swipe up or down, or press a or b to

display Set Home Screen.

f Press Set Home Screen. g Swipe up or down, or press a or b to

display Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3, and

then press the option you want.

h Press .

The machine will go to the Home screen that you have set.

Chapter 1

IMPORTANT

NOTE

Basic Operations 1

Press your finger on the Touchscreen LCD to operate it. To display and access all the Touchscreen menus and options, swipe left, right or up, down, or press d c or a b to scroll through them.

• DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

• DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.

e Swipe up or down, or press a or b to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a or b to

display Receive Mode.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Fax.

d Press Fax.

h Press Receive Mode. i Press Fax/Tel.

Press if you want to go back to the previous level.

j Press .

General information

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can quickly and easily recall and apply these settings. You can add 18 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:

 ADF High Speed Mode

 Quality

 Paper Type

 Paper Size

 Tray Select

 Enlarge/Reduce

g Swipe up or down, or press a or b to

display the available options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you are finished changing the

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.

k Press OK to save your Shortcut.

 Density

 Stack/Sort

 Page Layout

 Auto Deskew

 2-sided Copy

 Advanced Settings

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

c Press Copy. d Read the information on the

Touchscreen, and then confirm it by pressing OK.

e Press a copy preset you want to include

in the copy Shortcut.

f Swipe up or down, or press a or b to

display the available settings, and then press the setting you want to change.

Adding Fax Shortcuts 1

The following settings can be included in a fax Shortcut:

 Address

 Fax Resolution

 2-sided Fax

 Contrast

 Glass Scan Size

 Broadcasting

 Preview

 Color Setting

 Real Time TX

 Overseas Mode

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

c Press Fax.

Chapter 1

NOTE

d Read the information on the

Touchscreen, and then confirm it by pressing OK.

e Enter the fax number using the dial pad

on the Touchpanel, or the Address Book or Call History on the Touchscreen. When you are finished, go to step f.

• You can enter up to 20 digits for a fax number.

• If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step g before entering the fax number in step e.

• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book and individual fax numbers from the Address Book or entered manually. (See Advanced User’s Guide: Broadcasting (Black & White only).)

• When you enter a fax number in a Shortcut, it will be added to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

f Press Options. g Swipe up or down, or press a or b to

display the available settings, and then press the setting you want to change.

k Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.

l Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to Media

 ADF High Speed Mode

 2-sided Scan

 Scan Type

 Resolution

 File Type

 Scan Size

 Scan Long Paper

 File Name

 Auto Crop

 Skip Blank Page

 Remove Background Color

to E-mail Server (Available after IFAX has been downloaded)

 Address

 ADF High Speed Mode

h Press the new option you want to set.

Repeat steps g and h until you have chosen all the settings for this Shortcut. Press OK.

i When you are finished choosing new

options, press Save as Shortcut.

j Read and confirm the displayed list of

options you have chosen, and then press OK.

 2-sided Scan

 Scan Type

 Resolution

 File Type

 Scan Size

 Scan Long Paper

+ 193 hidden pages

Brother MFC-J6920DW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Accessories and Supplies

Compilation and Publication Notice

User's Guides and where do I find them?

Table of Contents

General information 1

Symbols and conventions used in the documentation 1

Viewing User’s Guides 1

(Windows®) 1

(Macintosh) 1

How to find Scanning instructions 1

How to find Network setup instructions

How to access Guides for Advanced Features

Accessing Brother Support (Macintosh)

Control panel overview 1

3.7" Touchscreen LCD 1

Setting the Ready screen 1

Basic Operations 1

Shortcut Settings 1

Adding Copy Shortcuts 1

Adding Fax Shortcuts 1

Adding Scan Shortcuts 1