Brother MFC-J6910DW User Guide

Advanced User’s Guide

Safety and Legal

Basic User’s Guide

User’s Guide

Note

Safety and Legal

Using the documentation

Please read this booklet before attempting to operate the machine, or before attempting any maintenance. Failure to follow these instructions may result in an increased risk of personal injury or damage to property, including through fire, electrical shock, burns or suffocation.

MFC-J6510DW/J6710DW

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

Read all of the instructions. Save them for later reference.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel, on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the LCD of the machine.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Fire Hazard icons alert you to the possibility of fire.

Follow all warnings and instructions marked on the machine.

The illustrations in this guide show the MFC-J6710DW.

Version 0

USA/CAN

Compilation and Publication 1

WARNING

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Choosing a location 1

Put your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°C and 35°C) and the humidity is between 20% to 80% (without condensation).

DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture or dust. DO NOT place your machine on a carpet or rug, as this will expose it to dust. Doing so may create a risk of an electrical short or fire. It may also damage the machine and/or render it inoperable.

DO NOT place the machine near heaters, air conditioners, electrical fan, refrigerators, or water. Doing so may create the risk of a short circuit or fire should water come into contact with the machine (including condensation caused by heating/air conditioning/ventilation equipment).

CAUTION

IMPORTANT

DO NOT place the machine near chemicals. Should the chemicals come into contact with the machine, there may be a risk of fire. The chemicals may also cause the machine to malfunction or become discolored.

Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them properly.

Avoid placing your machine in a high-traffic area. If you must place it in a high-traffic area, ensure that the machine is in a safe location where it cannot be accidentally knocked-over, which could cause injury to you and serious damage to the machine.

Ensure that cables and cords leading to the machine are secured so as not to pose a tripping hazard.

DO NOT place this machine on an unstable or tilted cart, stand, or table. The machine is heavy and may fall, causing injury to you and serious damage to the machine.

• DO NOT place your machine next to sources of interference, such as speakers or the base units of non Brother cordless telephones. Doing so may interfere with the operation of the machine's electronic components.

• DO NOT place the machine on any tilted/slanted surface. DO NOT tip the machine after the ink cartridges are installed. Doing so may cause ink spillage and internal damage to the machine.

• DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers. Disruption of power can delete information from the machine's memory, and repeated cycling of the power can damage the machine.

To use the machine safely 1

WARNING

ELECTRICAL HAZARDS

Failure to follow the warnings in this section may create the risk of an electrical shock. In addition, you could create an electrical short, which may create the risk of a fire.

There are high-voltage electrodes inside the machine. Before you access the inside of the machine, including for routine maintenance such as cleaning, make sure you have unplugged the power cord from the AC power outlet, as well as any telephone (RJ-11) or Ethernet (RJ-45) cables from the machine.

DO NOT push objects of any kind into this machine through slots or openings in the cabinet, as they may touch dangerous voltage points or short out parts.

DO NOT handle the plug with wet hands.

Always make sure the plug is fully inserted.

DO NOT use the machine or handle the cord if the cord has become worn or frayed. If unplugging your machine, DO NOT touch the damaged/frayed part.

DO NOT continue using the machine if it has been dropped or the cabinet has been damaged. Instead, unplug the machine from the power outlet and contact Brother Authorized Service Personnel.

If water, other liquids, or metal objects get inside the machine, immediately unplug the machine from the AC power outlet and contact Brother Authorized Service Personnel.

DO NOT connect it to a DC power source or inverter. If you are not sure what kind of power source you have, contact a qualified electrician.

Power Cord Safety:

• DO NOT pull on the middle of the AC power cord; pulling on the middle may cause the cord

to separate from the plug. Doing this might cause an electrical shock.

• DO NOT allow anything to rest on the power cord.

• DO NOT place this machine where people can walk on the cord.

• DO NOT place this machine in a position where the cord is stretched or strain is otherwise

put on the cord, as it may become worn or fray.

• If an extension cord is used with this machine, make sure that the total ampere ratings on

the machines plugged into the extension cord DO NOT exceed the extension cord ampere rating. Also, make sure that the total of all machines plugged into the AC power outlet does not exceed 15 amperes (USA only).

Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

FIRE HAZARDS

Failure to follow the warnings in this section may create the risk of a fire.

DO NOT use flammable substances, any type of spray or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of the machine. Doing this may also cause an electrical shock.

DO NOT use this product in the vicinity of combustible dust.

CAUTION

DO NOT sit or stand on the machine or use it for any purpose beyond its intended purpose.

If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service.

Wait until pages have exited the machine before picking them up. Doing this may cause injury to your fingers by trapping them in a roller.

DO NOT put your hands on the edge of the machine. Doing this may cause injury to your fingers by pinching them.

DO NOT touch the area shaded in the illustration. Doing this may cause injury to your fingers by cutting them on the edge of the machine.

DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover. Doing this may cause the machine to slip out of your hands. Only carry the machine by placing your hands under the entire machine.

(MFC-J6510DW) 1

(MFC-J6710DW)

To prevent injuries when moving or lifting this machine, make sure to use at least two people. Be careful not to pinch your fingers when you set the machine back down.

IMPORTANT

• Disruption of power can wipe out information in the machine's memory.

• DO NOT put objects on top of the machine.

• DO NOT place anything in front of the machine that will block received faxes. DO NOT place anything in the path of received faxes.

• If the machine does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage or minor exposure to electromagnetic waves and will often require extensive work by a qualified technician to restore the machine to normal operation.

• A distinct change in the machine’s performance may, indicate a need for service.

• The power cord, including extensions, should be no longer than 16.5 feet (5 meters). DO NOT connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that requires a significant amount of electricity to operate. Doing this may cause an overvoltage, tripping your circuit breaker or blowing your fuse. If you cannot avoid using the machine with these appliances, we recommend that you use a voltage transformer or a high-frequency noise filter. Use a voltage regulator if the power source is not stable.

• Lightning and power surges can damage this machine. We recommend that you use a quality surge protection device on the AC power line and any telephone (RJ-11) or Ethernet (RJ-45) cable plugged into the machine, or that you unplug the cords during a lightning storm.

Important safety instructions 1

1 DO NOT attempt to service this machine yourself because opening or removing covers may

expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

2 Unplug this machine from the power outlet and refer all servicing to Brother Authorized Service

Personnel under the following conditions:

 When the power cord is damaged or frayed.

 If liquid has been spilled into the machine.

 If the machine has been exposed to rain or water.

Regulation 1

WARNING

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock and injury to people, including the following:

• DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

• Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

• DO NOT use this product to report a gas leak in the vicinity of the leak.

To reduce the risk of fire, electrical shock and injury to people;

• Use only a No. 26 AWG or larger telecommunication line cord.

This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.

Standard telephone and FCC notices 1

These notices are in effect on models sold and used in the United States only.

When programming emergency numbers or making test calls to emergency numbers:

 Remain on the line and briefly explain to the dispatcher the reason for the call before hanging

up.

 Perform these activities in the off-peak hours, such as early morning or late evening.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line.

WARNING

IMPORTANT

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers in the Basic User’s Guide.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer.

If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers in the Basic User’s Guide.)

For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

• This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.

• Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

• This machine has been certified to comply with FCC standards, which are applied to the USA only.

Federal Communications Commission (FCC) Declaration of

IMPORTANT

Conformity (USA only) 1

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

declares, that the products

Product Name: MFC-J6510DW and MFC-J6710DW

comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Call the dealer or an experienced radio/TV technician for help.

 This transmitter must not be co-located or operated in conjunction with any other antenna or

transmitter.

• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

• A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.

Industry Canada Compliance Statement (Canada only) 1

IMPORTANT

This Class B digital apparatus complies with Canadian ICES–003.

Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) 1

NOTICE

This product meets the applicable Industry Canada technical specifications.

Le présent materiel est conforme aux specifications techniques applicables d’Industrie Canada.

NOTICE

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

For use in the USA or Canada only 1

These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.

LAN connection 1

DO NOT connect this product to a LAN connection that is subject to over-voltages.

International ENERGY STAR® Qualification Statement 1

The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient equipment.

As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets

the ENERGY STAR

specifications for energy efficiency.

Trademarks 1

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, Macintosh and Mac OS are trademarks of Apple Inc., registered in the United States and other countries.

Adobe, Flash, Illustrator and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

PowerPC is a registered trademarks of IBM in the United States and/or other countries.

Memory Stick, Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate, MagicGate Memory Stick, Memory Stick Micro and M2 are trademarks of Sony Corporation.

AOSS is a trademark of Buffalo Inc.

WPA, WPA2, Wi-Fi Protected Access and Wi-Fi Protected Setup are either trademarks or registered trademarks of Wi-Fi Alliance in the United States and/or other countries.

Wi-Fi and Wi-Fi Alliance are registered trademark of the Wi-Fi Alliance.

Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.

AMD is a trademark of Advanced Micro Devices, Inc.

FaceFilter Studio is a trademark of Reallusion, Inc.

BRAdmin Professional is a trademark of Brother Industries, Ltd.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

CorelDraw, Corel Paint Shop Pro and Corel WordPerfect are trademarks or registered trademarks of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Open Source Licensing Remarks 1

This product includes open-source software. Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM.

(For Windows®) “X:\\License.txt” (where X is your drive letter).

(For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear.

Legal limitations for copying 1

Color reproductions of certain documents are illegal and may result in either criminal or civil liability. The listing below is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you consult with the appropriate authority or advisor with regard to the specific document.

The following documents issued by the United States/Canadian Government or any of its Agencies, States, Territories or Provinces may not be copied:

 Money

 Bonds or other certificates of indebtedness

 Certificates of Deposit

 Internal Revenue Stamps (canceled or uncanceled)

 Selective Service or draft papers

 Passports

 United States/Canadian Postage Stamps (canceled or uncanceled)

 Food Stamps

 Immigration Papers

 Checks or drafts drawn by Governmental agencies

 Identifying badges or insignias

 Licenses and Certificates of Title to motor vehicles, under certain State/Provincial law

Coping copyrighted works may be regulated by Federal, State of local laws. For more information, consult an appropriate authority or advisor.

Works of art should be considered the equivalent of copyrighted works.

BASIC USER’S GUIDE

MFC-J6910DW

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-J6910DW

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

Note

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

Note

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Super High Yield <black>

Ink Cartridge Super High Yield <yellow>

Ink Cartridge Super High Yield <cyan> (blue)

Ink Cartridge Super High Yield <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

LC79BK (Prints approx. 2,400 pages)

LC79Y (Prints approx. 1,200 pages)

LC79C (Prints approx. 1,200 pages)

LC79M (Prints approx. 1,200 pages)

LC75BK (Prints approx. 600 pages)

LC75Y (Prints approx. 600 pages)

LC75C (Prints approx. 600 pages)

LC75M (Prints approx. 600 pages)

Premium Plus Glossy Photo Paper

(Ledger size / 20 sheets) BP71GLGR

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP

Premium Glossy Photo Paper

(Letter size / 20 sheets) BP61GLL (USA only)

(4"  6" / 20 sheets) BP61GLP (USA only)

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

Description Item

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

Matte Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Inkjet Paper

(Ledger size / 100 sheets) BP60PLGR (USA only)

(Letter size / 100 sheets) BP60PL100 (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LX7947001 (English for USA and Canada)

LX7947002 (French for Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Fax, Copy, Scan and

PhotoCapture Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User's Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software User's Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.

Network Glossary This Guide provides basic information about

advanced network features of Brother machines along with explanations about general networking and common terms.

Printed / In the box

PDF file / Documentation CD-ROM

Network User's Guide This Guide provides useful information about

wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

PDF file / Documentation CD-ROM

Table of Contents

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide,

Network User’s Guide, and Network Glossary ...................................................2

Viewing Documentation ................................................................................... 2

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

LCD Touchscreen............................................................................................8

Basic Operations ............................................................................................. 9

2 Loading paper 10

Loading paper and other print media...................................................................10

Loading paper in paper tray #1...................................................................... 10

Loading paper in paper tray #2...................................................................... 13

Loading paper in the manual feed slot ..........................................................17

Loading envelopes and postcards.................................................................19

Printable area ................................................................................................21

Paper settings......................................................................................................22

Paper Size and Type .....................................................................................22

Tray use in COPY mode................................................................................22

Tray use in FAX mode...................................................................................23

Secure Paper Feed mode for Ledger size Short Grain Paper.......................23

Acceptable paper and other print media..............................................................24

Recommended print media ...........................................................................24

Handling and using print media.....................................................................25

Choosing the right print media....................................................................... 26

)................................................................ 4

3 Loading documents 28

How to load documents .......................................................................................28

Using the ADF ...............................................................................................28

Using the scanner glass ................................................................................ 29

Unscannable area .........................................................................................30

4 Sending a fax 31

How to send a fax ................................................................................................ 31

Stop faxing..................................................................................................... 33

Setting scanner glass size for faxing .............................................................33

Color fax transmission ...................................................................................33

Canceling a fax in progress ........................................................................... 33

How to preview an outgoing fax ....................................................................33

Transmission Verification Report...................................................................34

vii

5 Receiving a fax 35

Receive Modes....................................................................................................35

Choose the correct Receive Mode ................................................................35

Using Receive Modes..........................................................................................37

Fax Only ........................................................................................................ 37

Fax/Tel........................................................................................................... 37

Manual...........................................................................................................37

External TAD ................................................................................................. 37

Receive Mode settings ........................................................................................38

Ring Delay .....................................................................................................38

F/T Ring Time (Fax/Tel mode only) ...............................................................38

Easy Receive................................................................................................. 39

Fax Preview (Black & White only)........................................................................ 39

How to preview a received fax....................................................................... 39

Turning off Fax Preview.................................................................................41

6 Telephone services and external devices 42

Telephone services..............................................................................................42

Voice Mail ...................................................................................................... 42

Distinctive Ring ..............................................................................................43

Connecting an external TAD (telephone answering device)................................45

Connections...................................................................................................46

Recording an outgoing message (OGM) on an external TAD.......................46

Multi-line connections (PBX) .........................................................................46

External and extension telephones......................................................................47

Connecting an external or extension telephone ............................................47

Using external and extension telephones......................................................47

Using a non-Brother cordless external telephone .........................................48

Using remote codes.......................................................................................48

7 Dialing and storing numbers 49

How to dial ...........................................................................................................49

Manual dialing ...............................................................................................49

One Touch Dialing .........................................................................................49

Speed Dialing ................................................................................................49

Fax Redial .....................................................................................................50

Storing numbers .................................................................................................. 50

Storing a pause .............................................................................................50

Storing One Touch Dial numbers ..................................................................50

Storing Speed Dial numbers..........................................................................51

Changing One Touch or Speed Dial names or numbers...............................52

8 Making copies 54

How to copy .........................................................................................................54

Stop copying ..................................................................................................54

Copy settings................................................................................................. 55

Paper Options................................................................................................55

viii

9 PhotoCapture Center™: Printing photos from a memory card or

USB Flash memory drive 57

PhotoCapture Center™ operations ..................................................................... 57

Using a memory card or USB Flash memory drive .......................................57

Getting started ..................................................................................................... 58

Print Images......................................................................................................... 60

View Photos...................................................................................................60

PhotoCapture Center™ print settings.................................................................. 61

How to scan to a memory card or USB Flash memory drive............................... 61

10 How to print from a computer 63

Printing a document.............................................................................................63

11 How to scan to a computer 64

Scanning a document ..........................................................................................64

Scanning using the SCAN key.............................................................................64

Scanning using a scanner driver .........................................................................64

A Routine maintenance 65

Replacing the ink cartridges ................................................................................ 65

Cleaning and checking the machine....................................................................67

Cleaning the scanner.....................................................................................67

Cleaning the print head .................................................................................68

Checking the print quality .............................................................................. 69

Checking the print alignment ......................................................................... 70

B Troubleshooting 71

Error and Maintenance messages.......................................................................71

Error animation .............................................................................................. 79

Transferring your faxes or Fax Journal report ............................................... 79

Document jam ..............................................................................................80

Printer jam or paper jam................................................................................81

Troubleshooting ..................................................................................................88

If you are having difficulty with your machine ................................................ 88

Dial Tone ......................................................................................................98

Telephone line interference / VoIP ................................................................98

Machine Information ............................................................................................ 99

Checking the serial number ........................................................................... 99

Reset functions ..............................................................................................99

How to reset the machine.............................................................................. 99

C Menu and features 100

On-screen programming....................................................................................100

Menu table .........................................................................................................101

Entering Text .....................................................................................................130

Inserting spaces .........................................................................................130

Making corrections ...................................................................................... 130

Repeating letters .........................................................................................130

D Specifications 131

General ..............................................................................................................131

Print media.........................................................................................................133

Fax.....................................................................................................................135

Copy ..................................................................................................................136

PhotoCapture Center™ .....................................................................................137

PictBridge .......................................................................................................... 138

Scanner .............................................................................................................139

Printer ................................................................................................................ 140

Interfaces ........................................................................................................... 141

Computer requirements ..................................................................................... 142

Consumable items ............................................................................................. 143

Network (LAN) ...................................................................................................144

EIndex 145

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations.

You can view the Advanced User's Guide on the Documentation CD-ROM.

1 General setup

Memory storage Volume Settings Automatic Daylight Saving Time Sleep Mode LCD screen Dial Prefix Mode Timer

2 Security features

Secure Function Lock 2.0

3Sending a fax

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling overview

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6Printing reports

Fax reports Reports

7 Making copies

Copy settings

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

+ 241 hidden pages

Brother MFC-J6910DW User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual