Page 1
Basic User’s Guide
MFC-J5520DW
MFC-J5620DW
MFC-J5720DW
Version 0
USA/CAN
Page 2
If you must contact Customer Service
Please complete this information for future reference:
Model Number: MFC-J5520DW, MFC-J5620DW and
MFC-J5720DW
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration
.
© 2014 Brother Industries, Ltd. All rights reserved.
Page 3
i
Brother numbers
NOTE
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Register
1
your new product online at
http://www.brother.com/registration
1
(USA only) You can also complete and fax the Brother Warranty Registration and Test Sheet.
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://support.brother.com
NOTE
• Check here for Brother driver updates.
• To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax-sending and fax-receiving operations)
In Canada: http://www.brother.ca/support
(Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Page 4
ii
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
NOTE
In Canada only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com
In Canada:
http://www.brother.ca
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iii
Order Information
1
For more information about the replacement supplies, visit http://www.brother.com/pageyield.
Description Item
Ink Cartridge Super High Yield <black>
LC209BK (Prints approx. 2,400 pages)
1
Ink Cartridge Super High Yield <yellow>
LC205Y (Prints approx. 1,200 pages)
1
Ink Cartridge Super High Yield <cyan> (blue)
LC205C (Prints approx. 1,200 pages)
1
Ink Cartridge Super High Yield <magenta> (red)
LC205M (Prints approx. 1,200 pages)
1
Ink Cartridge High Yield <black>
LC203BK (Prints approx. 550 pages)
1
Ink Cartridge High Yield <yellow>
LC203Y (Prints approx. 550 pages)
1
Ink Cartridge High Yield <cyan> (blue)
LC203C (Prints approx. 550 pages)
1
Ink Cartridge High Yield <magenta> (red)
LC203M (Prints approx. 550 pages)
1
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets) BP71GLGR
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets) BP60PLGR (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User’s Guide LEU231001 (English for USA and Canada)
LEU231002 (French for Canada)
CD ROM for Windows
®
& Mac
LER933001
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iv
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., these products’ manuals have been compiled
and published, covering the latest product descriptions and specifications.
The contents of the manuals and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publications.
Page 7
v
You can use the
following features!
High capacity versatile paper
handling
You can load a wide variety of paper types
into the trays. Continuous Ledger or A3
printing is also possible. If you choose auto
select in your printer driver, the tray
containing the correct paper size will be
selected automatically during printing.
(See Loading paper on page 9.)
1 Manual Feed Slot - - - - 1 sheet
2 MP Tray - - - - - - - - - - - 80 sheets
3Tray 1
- - - - - - - - - 250 sheets / Up to Ledger or A3
4 Tray 2 (MFC-J5720DW only)
- - - - - - - - - 250 sheets / Up to Ledger or A3
Mobile Connect
Web Connect / Brother Apps
Add Shortcuts
Use Brother iPrint&Scan to print and scan
images and files from mobile devices.
(See Mobile Print/Scan Guide
for Brother iPrint&Scan at
solutions.brother.com/manuals
.)
3
4
2
1
250
250
80
1
Scan and upload images and files to popular
web services directly from your machine.
Capture and convert information directly
from your machine without your computer.
(See Web Connect Guide at
solutions.brother.com/manuals
.)
Printing Scanning
Save your most frequently-used
settings as Shortcuts.
(See Online User’s Guide at
solutions.brother.com/manuals
.)
Page 8
vi
User's Guides and where to find them
1
Visit solutions.brother.com/manuals.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine,
and installing the drivers and software for the
operating system and connection type you are
using.
Printed / In the box
Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture
Center operations and basic machine maintenance.
See troubleshooting tips.
Printed / In the box
Online User’s Guide This HTML (Web) guide includes the contents of the
Basic User’s Guide, and additional information
about the machine’s settings and operations,
security features, troubleshooting tips, and
maintenance instructions.
In addition to information about the PC-Print, Scan,
Copy, Fax (MFC models only), and PhotoCapture
Center and Brother ControlCenter operations, useful
information is included about using the machine on
a network.
HTML / CD-ROM
(Windows
®
) /
Brother Solution
Center
1
(Macintosh)
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
PDF file / Brother
Solutions Center
1
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x or later and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center
1
Google Cloud Print
Guide
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
PDF file / Brother
Solutions Center
1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi
®
network.
PDF file / Brother
Solutions Center
1
Page 9
vii
The Online User’s Guide helps you get the most
out of your machine.
Quicker navigation!
• Search box
• Navigation index in a separate pane
Comprehensive!
• Every topic in one guide
Simplified layout!
• Provides step-by-step instructions
• Summarizes the feature at the top of the page
1 Search Box
2 Navigation Index
3 Feature Summary
4 Step-by-Step Instructions
Where can I find the Online User’s Guide?
(Windows
®
)
Click (Start) > All Programs > Brother > Brother Utilities > MFC-XXXX (XXXX is your
model name.) > Support > User’s Guides.
(Windows
®
8)
Tap or click (Brother Utilities) > MFC-XXXX (XXXX is your model name.) > Support >
User’s Guides.
(Macintosh or other options)
Visit Brother Solutions Center: solutions.brother.com/manuals
.
1
2
3
4
Page 10
viii
If you have questions or problems, please take a
look at your model’s FAQs.
Provides several ways to search
Displays related questions for additional information
Receives regular updates based on customer feedback
* The FAQ home page will vary depending on your model.
Where can I find these FAQs?
Brother Solutions Center
http://support.brother.com
Page 11
ix
Table of Contents
1 General information ............ 1
How to use the documentation ....... 1
Symbols and conventions ............ 1
About Brother Utilities
(Windows
®
)..................................... 1
Control panel overview ................... 2
3.7" Touchscreen LCD................. 4
Entering Text ............................... 8
2 Loading paper ..................... 9
Before loading paper....................... 9
Loading paper in paper tray #1....... 9
Loading paper in paper tray #2
(MFC-J5720DW)........................... 14
Loading paper in the
multi-purpose tray (MP Tray) ........ 17
Loading paper in the manual
feed slot ........................................ 19
Paper settings............................... 22
Set Paper Size and Type........... 22
Check Paper setting...................... 23
Recommended print media........ 23
Handling and using print
media ......................................... 23
3 Loading documents .......... 24
How to load documents ................ 24
Using the ADF ........................... 24
Using the scanner glass ............ 25
4 Printing from a
computer............................ 27
How to print a document ............... 27
5 Copying.............................. 28
How to copy .................................. 28
Stop copying .............................. 28
Copy options overview.................. 28
Paper Type ................................ 29
Paper Size ................................. 29
Tray Select................................. 29
6 Scanning to a computer ... 30
Before scanning............................ 30
How to scan a document as a
PDF file using ControlCenter4
(Windows
®
)................................... 30
How to scan a document as a
PDF file using the Touchscreen.... 31
7 PhotoCapture Center:
Printing photos from a
memory card or USB flash
drive.................................... 32
PhotoCapture Center operations
(PHOTO mode)............................. 32
How to print images ...................... 32
View Photos............................... 32
PhotoCapture Center print settings
overview........................................ 33
8 Telephone services and
external devices ................ 34
Telephone services overview ....... 34
Voice mail .................................. 34
Distinctive Ring .......................... 34
Voice over Internet Protocol
(VoIP) ........................................ 34
Connecting an external telephone
answering device (TAD) ............ 35
External and extension
telephones ................................. 35
9 Sending a fax..................... 36
How to send a fax ......................... 36
Stop faxing................................. 37
How to store numbers................... 37
Storing a pause.......................... 37
Storing Address Book
numbers..................................... 38
How to set your Station ID ............ 38
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x
10 Receiving a fax .................. 39
Receive Modes ............................. 39
How to choose the correct
Receive Mode ............................ 39
Receive Modes overview........... 40
Receive Mode settings.................. 42
Ring Delay ................................. 42
F/T Ring Time
(Fax/Tel mode only)................... 42
A Routine maintenance ........43
How to clean and check the
machine ........................................ 43
Cleaning the scanner................. 43
Checking the print quality........... 44
Checking the print alignment ..... 45
B Troubleshooting ................ 47
Identifying the problem.................. 47
Error and maintenance
messages...................................... 47
Error animations......................... 57
Transferring your faxes or Fax
Journal report............................. 57
Document jam ........................... 58
Printer jam or paper jam ............ 60
Troubleshooting for Wireless LAN
setup ............................................. 66
Wireless LAN report................... 66
If you are having difficulty with
your machine ................................ 67
Dial Tone detection.................... 77
Telephone Line Interference or
VoIP System .............................. 77
Machine Information ..................... 78
Checking the serial number....... 78
Checking the firmware
version ....................................... 78
Reset operations overview......... 78
How to reset the machine .......... 79
C Index ................................... 80
Supplies ............................. 83
Page 13
1
1
1
How to use the
documentation
1
Thank you for buying a Brother product!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions 1
The following symbols and conventions are
used throughout the documentation.
About Brother Utilities
(Windows
®
) 1
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your device.
a (Windows
®
XP, Windows Vista
®
and
Windows
®
7)
Click (Start) > All Programs >
Brother > (Brother Utilities).
(Windows
®
8)
Tap or click (Brother Utilities)
either on the Start screen or the
desktop.
(Windows
®
8.1)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based device,
swipe up from the bottom of the Start
screen to bring up the Apps screen).
When the Apps screen appears, tap or
click (Brother Utilities).
b Select your machine.
c Choose the operation you want.
General information 1
Bold Bold typeface identifies
buttons on your computer
screen.
Italics Italicized typeface emphasizes
an important point or refers
you to a related topic.
Courier
New
Text in Courier New font
identifies messages displayed
on the machine’s Touchscreen
LCD.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
NOTE specifies the operating environment,
conditions for installation, or special
conditions of use.
Page 14
Chapter 1
2
Control panel overview 1
The MFC-J5520DW, MFC-J5620DW and MFC-J5720DW have the same 3.7"
Touchscreen LCD and Touchpanel.
1
NOTE
Most of the illustrations in this User’s Guide show the MFC-J5720DW.
1 3.7" Touchscreen LCD (Liquid Crystal
Display)
Access the menus and options you want by
pressing them as they are displayed on the
Touchscreen LCD.
You can adjust the angle of the Touchscreen
LCD and Touchpanel by lifting it. To lower this
control panel, press the release button that is
located behind it, as shown in the illustration.
1
Page 15
General information
3
1
2 Touchpanel:
Back
Press to go back to the previous menu
level.
Home
Press to return to the Home screen. The
default screen displays the date and time,
but you can change the default Home
screen.
Cancel
Press to cancel an operation when lit.
3 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD displays
Shutting Down and stays on for a few
seconds before turning off.
If you have connected an external telephone or
TAD, it is always available.
If you turn off the machine using , it still
periodically cleans the print head to maintain
print quality. To prolong print head life, provide
better ink efficiency, and maintain print quality,
keep your machine connected to the power at
all times.
2 3
Page 16
Chapter 1
4
3.7" Touchscreen LCD 1
Select from three types of screens to set the
Home screen: Basic Functions screen, More
screens and Shortcuts screens. When the
Basic Functions screen is displayed, swipe
left or right or press d or c to display the More
screens. Press to display the Shortcut
screens.
Basic Functions screen 1
The Basic Functions screen displays the date
and time and provides access to Fax, Copy
and Scan modes.
More screens 1
The More screens display the date and time
and provides access to additional features,
such as Photo, Web, Apps and Ledger Copy
Shortcuts.
Shortcut screens 1
Create Shortcuts for frequently-used
operations, such as sending a fax, making a
copy, scanning and using Web Connect. (For
instructions, see Online User’s Guide: Save
Your Favorite Settings as a Shortcut.)
2
7
1
6
3 4
5
2
7
1
6
3 4
5
2
7
1
6
3 4
5
21 3 4
8
Page 17
General information
5
1
1 Demo
(USA only)
Press to print a list of the machine’s main
features, followed by a slide show on the
Touchscreen.
After you print from a computer, will
disappear from the screen.
To restore the icon, you must delete all the
settings you have changed by performing
a Machine Reset. (See How to reset the
machine on page 79.)
2 Wireless Status
A four-level indicator on the Ready Mode
screen displays the current wireless signal
strength if you are using a wireless
connection.
When appears on the
Touchscreen, press it to configure your
wireless settings. For more
information, see Quick Setup Guide.
3 Ink
Displays the available ink volume. Press
to access the Ink menu.
When an ink cartridge is near the end of its
life or having a problem, an error icon
appears on the ink color.
(See Online User’s Guide: Check the Ink
Volume.)
4 Settings
Press to access the settings.
(See Settings screen on page 7.)
5 Shortcuts
Press to access the Shortcuts screens.
6 Date & Time
Displays the date and time that has been
set in the machine.
7 Modes:
Fax
Press to access Fax mode.
Copy
Press to access Copy mode.
Scan
Press to access Scan mode.
Photo
Press to access Photo mode.
Web
Press to connect the Brother machine
to an Internet service.
For more information, see Web
Connect Guide.
Apps
Press to connect the Brother machine
to the Brother Apps menu.
LGR Copy Shortcuts
Use this preset copy shortcut to copy
on Ledger or A3 size paper.
For more information, see Online
User’s Guide: Use the Ledger Copy
Shortcuts.
8 Add Shortcut
Create Shortcuts for frequently-used
operations, such as sending a fax,
copying, scanning and using Web
Connect.
Three Shortcuts screens are available
with space for up to six Shortcuts on each
screen.
For more information, see Online User’s
Guide: Save Your Favorite Settings as a
Shortcut.
0Max
Page 18
Chapter 1
6
NOTE
If a Shortcuts screen is set as the Home
screen, is displayed at the
bottom of the screen. Press this icon to
access the Basic Functions screen.
9 Stored Faxes:
When Fax Preview is set to Off,
Stored Faxes displays how many
received faxes are in the machine’s
memory.
Press Print to print the faxes.
10 New Fax(es):
When Fax Preview is set to On,
New Fax(es) displays how many new
faxes you have received and stored in the
machine’s memory.
Press View to view your faxes on the
Touchscreen.
11 Warning icon
The warning icon appears when there
is an error or maintenance. Press Detail
to view the message, and then press
to return to Ready mode.
(See Error and maintenance messages
on page 47.)
NOTE
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
9
10
11
Page 19
General information
7
1
Settings screen 1
When you press , the Touchscreen LCD
displays the machine’s status.
This screen provides access to all the
machine’s settings.
1 Maintenance
Press to access the Maintenance menu.
Check and improve the print quality, clean
the print head and check the available ink
volume. You can also use the
Maintenance solution menu to solve a
recurring paper jam error.
2 Receive Mode
Displays the current Receive Mode:
Fax (Fax Only)
Fax/Tel
External TAD
Manual
NOTE
When the Distinctive Ring feature is
turned on, the Touchscreen displays D/R.
For more information, see Online User’s
Guide: Distinctive Ring.
3 Wi-Fi
Press to set up a wireless network
connection.
A four-level indicator on the screen
displays the current wireless signal
strength if you are using a wireless
connection.
4 Date & Time
Displays the date and time that has been
set in the machine.
Press to access the Date & Time menu
to adjust date and time.
5 Quiet Mode
Displays the Quiet Mode setting. Press to
access the Quiet Mode menu.
When this menu is set to On, is
displayed on the Home screen (for USA:
when is not displayed), and the
machine’s printing noise is lowered.
For more information, see Online User’s
Guide: Reduce the Printing Noise.
6 All Settings
Press to access the Settings menu.
7 Fax Preview
Displays the Fax Preview setting.
Press to access the Fax Preview
setting.
8 Tray Setting
Press to access the
Tray Setting
menu. Use the Tray Setting menu to
change paper size and paper type for
each tray.
12 43
8 7 6
5
Page 20
Chapter 1
8
Entering Text 1
When you must enter text into the machine, a
keyboard appears on the Touchscreen.
Press to cycle between letters,
numbers and special characters.
NOTE
To change between lowercase or
uppercase letters, press .
Inserting spaces 1
To enter a space, press Space or c.
NOTE
The characters that are available may
differ depending on your country.
Making corrections 1
If you entered an incorrect character and
want to change it, press d to move the cursor
to highlight the incorrect character, and then
press . Enter the correct character. You
can also use the cursor to go back and insert
characters.
To erase all the characters, press
repeatedly.
Page 21
9
2
2
Before loading paper 2
Load only one size of paper and one type of
paper in the paper tray at a time.
When loading a different paper size in the
tray, you must also change the paper size
setting in the machine. Doing this enables
the machine to automatically feed paper
from the appropriate tray if Auto Tray
Select has been set in the machine or
printer driver. (See Set Paper Size and
Type on page 22.)
If the Check Paper setting is On, the
machine will display a message asking if
you want to change the paper type and
paper size when you pull Tray #1 or
Tray #2 (MFC-J5720DW) out of the
machine or load paper in the MP Tray.
Change the paper size and paper type
settings if needed, according to the
instructions on the Touchscreen.
(See Check Paper setting on page 23.)
We explain how to load paper for each tray:
Tray #1 . . . . . . . . . . . . . . . . . . See page 9.
Tray #2 . . . . . . . . . . . . . . . . . . See page 14.
MP Tray . . . . . . . . . . . . . . . . . See page 17.
Manual feed slot . . . . . . . . . . . See page 19.
Loading paper in paper
tray #1
2
Paper size and loading orientation 2
The paper size determines the orientation
when loading paper in Tray #1.
See the details in this chapter.
For information about other paper sizes,
see Online User’s Guide: Load Paper in
Paper Tray #1.
Loading paper 2
Tray #1
A4
Letter
Executive
Landscape orientation
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelope
Portrait orientation
A3
Ledger
Legal
(Glossy photo
paper is not
available.)
Portrait orientation
(Tray #1 is extended.)
Page 22
Chapter 2
10
When using Letter, A4 or Executive size
paper:
2
a Pull Tray #1 completely out of the
machine.
b Gently press and slide the paper
guides (1) to fit the paper size.
Make sure the triangular mark (2) on the
paper guide (1) lines up with the mark
for the paper size you are using.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure the paper is not curled.
d Load paper in the paper tray with the
printing surface face down.
Check that the paper is flat in the tray.
Landscape orientation
2
e Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
1
2
1
Page 23
Loading paper
11
2
f Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
g Slowly push the paper tray completely
into the machine.
h Pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
i Change the paper size setting in the
machine’s menu, if needed.
(See Set Paper Size and Type
on page 22.)
When using Ledger or A3 size paper:
2
a Pull Tray #1 completely out of the
machine. Rest the tray on a flat surface.
b Push the blue slider until it locks in the
release position, and then extend the
tray until the blue slider returns to and
locks in the default position. Open the
tray cover and make sure the triangular
mark inside the tray (1) lines up with the
mark (2) for B4 JIS/LGL, as shown in
the illustration.
Push the blue slider a second time until
it locks in the release position, and then
extend the tray until the blue slider
returns to and locks in the default
position. Open the tray cover and make
sure the triangular mark inside the
tray (1) lines up with the mark (2) for
A3/LGR, as shown in the illustration.
1
2
1
1
2
1
2
Page 24
Chapter 2
12
c Gently press and slide the paper
guides (1) to fit the paper size. Make
sure the triangular mark (2) on the paper
guide (1) lines up with the mark for the
paper size you are using.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure the paper is not curled
or wrinkled.
e Gently load paper in the paper tray with
the printing surface face down. Check
that the paper is flat in the tray.
Portrait orientation
2
f Gently adjust the paper guides (1) to fit
the paper. Make sure the paper guides
touch the sides of the paper.
g Check that the paper is flat in the tray
and below the maximum paper
mark (1). Overfilling the paper tray may
cause paper jams.
(MFC-J5520DW/J5620DW)
Go to step i.
(MFC-J5720DW) Go to step h.
h Extend Tray #2 under Tray #1 to keep
the machine stable.
1 Pull Tray #2 out of the machine.
1
2
1
1
Page 25
Loading paper
13
2
2 In the same way you extended
Tray #1, push the blue slider and
extend Tray #2 to Ledger or A3
size, so it is even with Tray #1.
3 Lift the A4/LTR stopper (1) if Letter
or A4 size paper is in Tray #2.
4 Slowly push Tray #2 completely
into the machine.
i Slowly push Tray #1 completely into the
machine.
(MFC-J5520DW/J5620DW)
(MFC-J5720DW)
j Unfold the paper support flap.
k Change the paper size setting in the
machine’s menu, if needed.
(See Set Paper Size and Type
on page 22.)
1
Page 26
Chapter 2
14
Loading paper in paper
tray #2
(MFC-J5720DW)
2
Paper size and loading orientation 2
The paper size determines the orientation
when loading paper in Tray #2.
See the details in this chapter.
For information about other paper sizes,
see Online User’s Guide: Load Paper in
Paper Tray #2.
When using Ledger or A3 size paper:
2
a Pull Tray #2 completely out of the
machine. Rest the tray on a flat surface.
b Push the blue slider until it locks in the
release position, and then extend the
tray until the blue slider returns to and
locks in the default position. Make sure
the triangular mark inside the tray (1)
lines up with the mark (2) for
B4 JIS/LGL, as shown in the illustration.
Push the blue slider a second time until
it locks in the release position, and then
extend the tray until the blue slider
returns to and locks in the default
position. Make sure the triangular mark
inside the tray (1) lines up with the
mark (2) for A3/LGR, as shown in the
illustration.
Tray #2
A4
Letter
Landscape orientation
A3
Ledger
Legal
Portrait orientation
(Tray #2 is extended.)
1
2
1
2
Page 27
Loading paper
15
2
c Gently press and slide the paper
guides (1) to fit the paper size.
Make sure the triangular mark (2) on the
paper guide (1) lines up with the mark
for the paper size you are using.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure the paper is not curled.
e Gently load the paper into the paper tray
with the printing surface face down.
Portrait orientation
2
f Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
g Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
h Slowly push Tray #2 completely into the
machine.
2
1
1
1
Page 28
Chapter 2
16
i Extend Tray #1 over Tray #2 to
prevent printed pages from falling off
the output tray.
1 Pull Tray #1 out of the machine.
2 In the same way you extended
Tray #2, push the blue slider and
extend Tray #1 to Ledger or A3
size, so it is even with Tray #2.
j Open the output paper tray and lift the
A4/LTR stopper (1) if Letter or A4 size
paper is in Tray #1.
k Close the output paper tray cover and
slowly push Tray #1 completely into the
machine.
l Unfold the paper support flap.
m Change the paper size setting in the
machine’s menu, if needed.
(See Set Paper Size and Type
on page 22.)
1
Page 29
Loading paper
17
2
Loading paper in the
multi-purpose tray (MP
Tray)
2
Paper size and loading orientation 2
The paper size determines the orientation
when loading paper in the MP Tray.
See the details in this chapter.
For information about other paper sizes,
see Online User’s Guide: Load Paper in the
Multi-purpose Tray (MP Tray).
When using Letter, A4 or Executive size
paper:
2
a Using both hands, use the finger holds
to open the upper cover (1) and MP
Tray (2).
b Using both hands, pull up the paper tray
until it locks into place.
MP Tray
A4
Letter
Executive
Landscape orientation
A3
Ledger
Legal
Folio
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelope
Portrait orientation
1
2
Page 30
Chapter 2
18
c Lift up the paper support.
d Gently press and slide the MP Tray
paper guides to the width of the paper
you are using.
e Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
• Always make sure the paper is not curled
or wrinkled.
• You can load up to 80 sheets of plain
paper.
f Gently load the paper in the MP Tray
with the printing surface face up.
Make sure you load the paper in the MP
Tray, and not the manual feed slot.
Landscape orientation
2
NOTE
If you cannot load the paper in the MP
Tray, lift the cover (1) forward and push
the release lever (2) toward the back of
the machine, and then load the paper.
1
2
Page 31
Loading paper
19
2
g Using both hands, gently adjust the MP
Tray paper guides to fit the paper.
h Pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
i Change the paper size setting in the
machine’s menu, if needed.
(See Set Paper Size and Type
on page 22.)
Loading paper in the
manual feed slot
2
Use the manual feed slot to load special print
media, one sheet at a time.
The manual feed slot cannot be used for
printing faxes.
Paper size and loading orientation 2
The paper size determines the orientation
when loading paper in the manual feed slot.
See the details in this chapter.
For information about other paper sizes,
see Online User’s Guide: Load Paper in the
Manual Feed Slot.
1
2
Manual feed slot
A4
Letter
Executive
Landscape orientation
A3
Ledger
Legal
Folio
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelope
Portrait orientation
Page 32
Chapter 2
20
How to load envelopes: 2
a Using both hands, use the finger holds
to open the upper cover (1) and MP
Tray (2).
b Slide the manual feed slot paper guides
to match the width of the envelope you
are using.
c Press the corners and sides of the
envelopes to make them as flat as
possible.
d Load only one envelope in the manual
feed slot with the printing surface
face up.
Portrait orientation
2
1
2
Page 33
Loading paper
21
2
e Using both hands, gently adjust the
manual feed slot paper guides to fit the
envelope.
f Put one envelope in the manual feed
slot until the front edge touches the
paper feed roller. Let go of the envelope
when you hear the machine pull it in a
short distance. The Touchscreen
displays Manual Feed Slot ready.
NOTE
Push the envelope into the manual feed
slot until you feel it grab the envelope.
g Pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
2
1
Page 34
Chapter 2
22
Paper settings 2
Set Paper Size and Type 2
To get the best print quality, set the machine
for the type of paper you are using.
You can use the following sizes of paper for
copies: Letter, Legal, Ledger, Folio, A4, A5,
A3, Executive and
Photo (4" 6")/(10 15 cm), and the
following sizes for printing faxes: Letter,
Legal, Ledger, Folio, A4 and A3. When
loading a different size of paper in the
machine, you must change the paper size
setting at the same time so your machine can
fit an incoming fax on the page.
a Press (Settings).
b Press Tray Setting.
c Press Tray #1, Tray #2
(MFC-J5720DW), or MP Tray.
d Do one of the following:
If you pressed Tray #1 or
MP Tray, press Paper Type.
Press Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press Paper Size.
Swipe up or down or press a or b to
display the option you want to set,
and press it.
NOTE
• When Brother BP71 or
Other Glossy is selected, Tray #1 is
not available for paper larger than Letter
or A4 size.
• If information about loading the paper in
the MP Tray appears on the Touchscreen,
read it and then press OK to confirm it.
(MFC-J5720DW) If you selected
Tray #2, press Paper Size.
Swipe up or down or press a or b to
display the paper size options, and
then press the option you want.
NOTE
Only plain paper is available for Tray #2.
e Press .
NOTE
The machine ejects paper with the printed
surface face up onto the paper tray at the
front of the machine. When using glossy
paper, remove each sheet at once to
prevent smudging or paper jams.
Page 35
Loading paper
23
2
Check Paper setting 2
If the Check Paper setting is set to On, the
machine displays a message asking if you
want to change the paper type and paper size
setting. This message will appear each time
you pull a tray out of the machine or load
paper in the MP Tray. The default setting is
On.
a Press (Settings).
b Press All Settings.
c Swipe up or down or press a or b to
display General Setup.
d Press General Setup.
e Swipe up or down or press a or b to
display Tray Setting.
f Press Tray Setting.
g Swipe up or down or press a or b to
display Check Paper.
h Press Check Paper.
i Press Off (or On).
j Press .
Recommended print media 2
To get the best print quality, we recommend
using the following paper:
Handling and using print
media 2
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
1 0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
Brother paper
Paper Type Item
Premium Plus Glossy
Photo
Ledger BP71GLGR
Letter BP71GLTR
4" 6" BP71GP20
Plain Inkjet
Ledger BP60PLGR (USA only)
1
1
Page 36
24
3
How to load
documents
3
You can send a fax, make copies, and scan
from the automatic document feeder (ADF)
and from the scanner glass.
NOTE
(MFC-J5720DW)
2-sided documents can be faxed, copied,
or scanned up to Legal size using the
ADF.
Using the ADF 3
The ADF can hold up to 35 pages
(MFC-J5520DW/J5620DW) or 50 pages
(MFC-J5720DW) and feed each sheet
individually. Use paper that is within the sizes
and weights shown in the table. Always fan
the pages before placing them in the ADF.
Document Sizes and Weights 3
How to load documents 3
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, glued, or taped.
• DO NOT use cardboard, newspaper, or
fabric.
• DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
Make sure documents with ink or correction
fluid are completely dry.
a Unfold the ADF document support (1).
b Fan the pages well.
Loading documents 3
Length: 5.8 to 14.0 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Paper weight: 17 to 24 lb
(64 to 90 g/m
2
)
1
Page 37
Loading documents
25
3
c Adjust the paper guides (1) to fit the
width of your document.
d Place your document face up, top edge
first in the ADF until the Touchscreen
displays ADF Ready. and you feel it
touch the feed rollers.
NOTE
• DO NOT load your document underneath
the supports (1).
• If you load a small size document and
cannot remove it, open the stack tray (1)
and then remove the document.
Close the stack tray before closing the
ADF document support.
Using the scanner glass 3
Use the scanner glass to fax, copy, or scan
one page at a time.
Document Sizes Supported 3
1
Length: Up to 11.7 in. (297 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
1
1
Page 38
Chapter 3
26
How to load documents 3
NOTE
To use the scanner glass, the ADF must
be empty and the ADF document support
must be closed.
a Lift the document cover.
b Place the document face down in the
upper left corner of the scanner glass.
1 Document Cover
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam or press on the
document cover.
1
Page 39
27
4
4
How to print a
document
4
The machine can receive and print data from
your computer. Before you can print from a
computer, you must install the printer driver.
For more information and detailed
instructions on printing, see Online User’s
Guide: Print.
a Install the Brother printer driver from the
Installer CD-ROM or from Brother
Solutions Center. (See Quick Setup
Guide.)
b From your application, select the Print
command.
c Select the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the
application you are using.
d Select the settings you want to change
in the Properties dialog box.
Commonly used settings include:
Media Type
Print Quality
Paper Size
Orientation
Color / Grayscale
Ink Save Mode
Scaling
2-sided / Booklet
e Click OK.
f Click Print (or OK depending on the
application you are using) to begin
printing.
Printing from a computer 4
Page 40
28
5
How to copy 5
a Do one of the following to load your
document:
Place the document face up in the
ADF.
(See Using the ADF on page 24.)
Place the document face down on
the scanner glass.
(See Using the scanner glass
on page 25.)
b Press (Copy).
The Touchscreen displays:
1 No. of Copies
Enter the number of copies:
Press - or + on the Touchscreen (as
shown above).
Press the displayed number of copies
on the Touchscreen, and then enter
the number of copies you want.
Press OK.
c If you want more than one copy, enter
the number (up to 99).
d Press Black Start or Color Start.
Stop copying 5
To stop copying, press .
Copy options overview5
To change copy options, press Copy, and
then press Options. Swipe up or down or
press a or b to scroll through the copy
settings. When the setting you want is
displayed, press it and choose your option.
When you have finished changing options,
press OK.
For more information about changing the
following copy options, see page 29.
Paper Type
Paper Size
Tray Select
For more information about changing the
following copy options, see Online User’s
Guide: Copy.
Quality
Enlarge/Reduce
Page Layout
2 in 1 (ID)
Stack/Sort
Density
Ink Save Mode
Thin Paper Copy
Book Copy
Watermark Copy
Remove Background Color
2-sided Copy
Copying 5
1
Page 41
Copying
29
5
Paper Type 5
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Swipe up or down or press a or b to
display Paper Type.
f Press Paper Type.
g Press Plain Paper, Inkjet Paper,
Brother BP71 or Other Glossy.
NOTE
When Brother BP71 or Other Glossy is
chosen, Tray #1 is not available for the
paper larger than Letter or A4 size.
h Press OK.
i Press Black Start or Color Start.
Paper Size 5
If you are copying on paper other than Letter
size, you must change the Paper Size setting.
You can copy only on Letter, Legal, Ledger,
A4, A5, A3, Executive, Photo
(4" 6")/(10 15 cm), or Folio paper.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Swipe up or down or press a or b to
display Paper Size.
f Press Paper Size.
g Swipe up or down or press a or b to
display Letter, Legal, Ledger, A4,
A5, A3, Executive, 4"x6" or Folio,
and then press the option you want.
NOTE
If you are using the manual feed slot,
insert only one sheet of paper at a time.
(See Loading paper in the manual feed
slot on page 19.)
h Press OK.
i Press Black Start or Color Start.
Tray Select 5
You can change the tray temporarily for the
next copy.
To change the default tray setting, see Online
User’s Guide: Change the Tray Setting for
Copy.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Swipe up or down or press a or b to
display Tray Select.
f Press Tray Select.
g Press Tray #1, Tray #2
(MFC-J5720DW), MP Tray, or
Auto Tray Select.
h Press OK.
i Press Black Start or Color Start.
Page 42
30
6
Before scanning 6
To use the machine as a scanner, install a
scanner driver. If the machine is on a
network, configure it with a TCP/IP address.
Install the scanner drivers from the
Installer CD-ROM. (See Quick Setup
Guide.)
Configure the machine with a TCP/IP
address if network scanning does not
work.
For more information, see Online User’s
Guide: Configure Network Scanning for
Windows
®
.
How to scan a
document as a PDF file
using ControlCenter4
(Windows
®
) 6
For more information, see Online User’s
Guide: Scan Using ControlCenter4 Advanced
Mode (Windows
®
).
NOTE
• The screens on your PC may vary
depending on your model.
• This section is based on using Advanced
Mode in ControlCenter4.
ControlCenter4 is a software utility that lets
you access the applications you use most
often without having to manually launch
specific applications.
a Load your document. (See How to load
documents on page 24.)
b Click the (ControlCenter4) icon in
the task tray, and then click Open.
c If the ControlCenter4 Mode screen
appears, click Advanced Mode, and
then click OK.
d Select your machine from the Model
drop-down list at the top of the screen.
e Click the Scan tab. Then click File.
The configuration dialog box appears.
Change the default settings if needed.
Scanning to a computer 6
1
2
3
4
5
Page 43
Scanning to a computer
31
6
1 Select PDF (*.pdf) from the
File Type drop-down list.
2 Type a file name for the document.
3 Click Folder. You can save the file to
the default folder, or select your
preferred folder by clicking the
(Browse) button.
4 Select a scanning resolution from the
Resolution drop-down list.
5 Select the document size from the
Document Size drop-down list.
f Click Scan.
The machine starts scanning. The folder
where the file is saved opens
automatically.
How to scan a
document as a PDF file
using the Touchscreen
6
a Load your document. (See How to load
documents on page 24.)
b Press (Scan).
c Swipe left or right to display to File.
d Press to File.
is highlighted and appears in the
center of the Touchscreen.
e Press OK.
If the machine is connected to a
network, press the PC Name.
Do one of the following:
To use the default settings, go to
step j.
To change the default settings, go to
step f.
f Press Options.
g Press Scan Settings, and then press
Set at Device.
h Choose the settings for
2-sided Scan
1
, Scan Type,
Resolution, File Type,
Scan Size, Skip Blank Page
1
and
Remove Background Color if
needed.
1
For MFC-J5720DW
i Press OK.
j Press Start.
The machine starts scanning.
NOTE
The following scan modes are available:
• to OCR
• to File
• to Image
• to Media
• to E-mail
• to E-mail Server
• to FTP
• to Network
• to Web
• WS Scan
1
(Web Services Scan)
1
Windows
®
users only. (Includes Windows Vista
®
SP2 or later, Windows
®
7 and Windows
®
8)
For more information, see Online User’s Guide:
Scan Using Web Services from the Brother Machine
(Windows Vista
®
SP2 or greater, Windows
®
7 and
Windows
®
8).
Page 44
32
7
PhotoCapture Center
operations
(PHOTO mode)
7
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB flash drive.
How to print images 7
View Photos 7
You can preview your photos on the
Touchscreen before you print them. If your
photos are large files, there may be a delay
before each photo appears.
IMPORTANT
DO NOT insert more than one media card
in the machine at the same time. Doing
this may damage the machine.
a Open the media slot cover.
b Put the memory card or USB flash drive
in the correct slot.
c Press Photo.
d Swipe left or right to display
View Photos.
e Press View Photos.
Press OK.
f Do one of the following:
To choose the photos you want to
print, or to print multiple copies of an
image, go to step g.
To print all the photos, press
Print All. Press Yes to confirm.
Go to step j.
g Swipe left or right or press d or c to
display the photo you want to print, and
then press it.
h Enter the number of copies:
Press - or + on the Touchscreen.
Press the number of copies to
display the dial pad on the
Touchscreen, and then use it to enter
the number of copies. Press OK.
Press OK.
i Repeat steps g and h until you have
selected all the photos you want to print.
j Press OK.
k Read and confirm the displayed list of
options.
PhotoCapture Center: Printing
photos from a memory card or
USB flash drive
7
Page 45
PhotoCapture Center: Printing photos from a memory card or USB flash drive
33
7
l Press Print Settings to change the
paper type and paper size.
Swipe up or down or press a or b to
display Paper Type and press it,
and then press the option you want.
Swipe up or down or press a or b to
display Paper Size and press it,
and then press the option you want.
Change other print settings if needed.
When finished, press OK.
m Press Start.
n Wait until the message on the
Touchscreen disappears after printing,
and then remove the memory card or
USB flash drive from the media slot.
PhotoCapture Center
print settings overview
7
The Print Settings you change are temporary
for your current printout. The machine returns
to its default settings after printing is
complete.
NOTE
You can save the print settings you use
most often by setting them as the default.
(See Online User’s Guide: Set Your
Changes as the New Defaults for Photos.)
Page 46
34
8
Telephone services
overview
8
NOTE
Important information and setup
instructions for the telephone services are
in the Online User’s Guide. To download
the Online User’s Guide, visit at
solutions.brother.com/manuals
and go to
your model’s Manual page.
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like VoIP, Voice Mail, Call Waiting,
Call Waiting/Caller ID, RingMaster,
answering services, alarm systems or other
custom features on one telephone line may
create problems with the operation of your
machine. If you have Voice Mail on your
telephone line, please read the following
carefully.
Voice mail 8
If you have voice mail service and your
Brother machine on the same line, they will
conflict with one another when receiving
incoming calls. If you want the Brother
machine to share a single line with your voice
mail, you must either put the Brother machine
in Manual mode or subscribe to your
telephone company’s Distinctive Ring
service.
For more information and setup instructions:
(See How to choose the correct Receive
Mode on page 39.)
(See Distinctive Ring on page 34.)
(See Online User’s Guide: Voice Mail.)
Distinctive Ring 8
Distinctive Ring is a telephone-company
service that allows you to have two different
phone numbers on a single line. Each
telephone number has its own ring pattern.
You can program your Brother machine to
automatically receive faxes on one of the two
numbers.
For more information and setup instructions:
(See Online User’s Guide: Distinctive
Ring.)
(See Online User’s Guide: Register the
Distinctive Ring Pattern.)
(See Online User’s Guide: Turn off
Distinctive Ring.)
Voice over Internet Protocol
(VoIP) 8
VoIP is a phone system that uses an Internet
connection instead of a traditional telephone
line. Telephone providers frequently bundle
VoIP with Internet and cable services.
Your Brother machine may not work with
some VoIP systems.
For more information and setup instructions:
(See Online User’s Guide: Voice Over
Internet Protocol (VoIP/Telephone Line
Interference).)
(See Telephone Line Interference or VoIP
System on page 77.)
Telephone services and external
devices
8
Page 47
Telephone services and external devices
35
8
Connecting an external
telephone answering device
(TAD) 8
Your Brother machine can automatically
receive faxes when it shares a line with an
external TAD. To receive faxes successfully,
you must connect the TAD to the jack labeled
EXT. on the Brother machine and set the
machine’s Receive Mode to External TAD.
When you record the outgoing message on
your external TAD, we recommend recording
5 seconds of silence at the beginning of
message, and limiting your speaking to
20 seconds.
For more information and setup instructions:
(See Online User’s Guide: External TAD
(Telephone Answering Device).)
(See Online User’s Guide: Connect an
External TAD.)
(See Online User’s Guide: Record an
Outgoing Message (OGM) on the External
TAD.)
External and extension
telephones 8
You can connect a separate telephone to the
jack labeled EXT. on the Brother machine. If
you answer an incoming fax on the
telephone, you can make the machine
receive it by pressing l 51, or by pressing
Fax Start, and then choosing Receive.
If you answer an incoming fax on an
extension telephone that shares the line with
the Brother machine, you can transfer the fax
to the machine by pressing l 51.
(See Online User’s Guide: External and
Extension Telephones.)
Page 48
36
9
How to send a fax 9
a Do one of the following:
Place the document face up in the
ADF. (See Using the ADF
on page 24.)
Place your document face down on
the scanner glass. (See Using the
scanner glass on page 25.)
NOTE
• To send faxes with multiple pages, use the
ADF.
• If you send a black and white fax from the
ADF when the memory is full, it will be
sent in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Letter or A4 size.
b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and then
(Sending Faxes).
The Touchscreen displays:
c To change the fax-sending settings,
press Options. Swipe up or down or
press a or b to scroll through the fax
settings. When the setting you want is
displayed, press it and choose your new
option. When finished changing options,
press OK.
For more advanced fax-sending
operations and settings, see Online
User’s Guide: Send a Fax and Fax
Reports.
Fax Resolution
Contrast
2-sided Fax (MFC-J5720DW)
Glass Scan Size
Color Fax Transmission
Preview Outgoing Fax
Faxing at the end of a call
Broadcasting
Real Time Transmission
Overseas Mode
Delayed Fax
Batch Transmission
Canceling Waiting Jobs
Set New Default
Factory Reset
Polled Transmit
Transmission Verification Report
Sending a fax 9
Page 49
Sending a fax
37
9
d Enter the fax number.
Using the dial pad on the
Touchscreen.
Using (Address Book)
Address Book
Using (Call History)
Redial
Outgoing Call
Caller ID history
NOTE
• To preview a fax message before sending
it, set Preview to On.
(See Online User’s Guide: Preview an
Outgoing Fax.)
• If your network supports the LDAP
protocol you can search for fax numbers
and email addresses on your server.
For more information, see Online User’s
Guide: Perform an LDAP Search Using
the Control Panel.
e Press Fax Start.
Faxing from the ADF 9
The machine scans and sends the
document.
Faxing from the scanner glass 9
If you select Black in the
Color Setting (default setting),
the machine starts scanning the first
page. Go to step f.
If you select Color in the
Color Setting, the Touchscreen
asks if you want to send a color fax.
Press Yes (Color fax) to
confirm. The machine dials and
sends the page.
f When the Touchscreen displays
Next Page?, do one of the following:
To send a single page, press No.
The machine sends the document.
To send more than one page, press
Yes and go to step g.
g Place the next page on the scanner
glass.
Press OK.
The machine scans the page. (Repeat
steps f and g for each additional
page.)
Stop faxing 9
To stop faxing, press .
How to store numbers 9
Store fax and telephone numbers in your
machine’s Address Book or create Groups of
fax recipients so you can broadcast a fax to
many people at once.
NOTE
Even if you lose electrical power, numbers
stored in your Address Book will not be
lost.
Storing a pause 9
When storing Address Book numbers, you
can insert one or more 3.5-second pauses by
pressing Pause on the Touchscreen.
Page 50
Chapter 9
38
Storing Address Book
numbers 9
Your Address Book can hold up to 100
entries, each with up to two numbers.
a Press (Fax).
b Press (Address Book).
c Press Edit.
d Press Add New Address.
e Press Name.
f Enter the name (up to 16 characters)
using the keyboard on the Touchscreen.
Press OK.
(See Entering Text on page 8.)
g Press Address 1.
h Enter the first fax or telephone number
(up to 20 digits) using the Touchscreen.
Press OK.
NOTE
If you downloaded Internet Fax (I-Fax):
To store an email address to use with
Internet Fax (I-Fax) or Scan to E-mail
server, press and enter the email
address, and then press OK.
i To store a second fax or telephone
number, press Address 2.
Enter the fax or telephone number (up to
20 digits) using the Touchscreen.
Press OK.
j Press OK to confirm.
k Do one of the following:
To store another Address Book
number, repeat steps c to j.
When finished, press .
How to set your
Station ID
9
Set your machine’s Station ID so that the date
and time appear on each fax you send.
If you are not using this machine for faxing,
the Station ID is not required.
a Press (Settings).
b Press All Settings.
c Swipe up or down or press a or b to
display Initial Setup.
Press Initial Setup.
d Press Station ID.
e Press Fax.
f Enter your fax number (up to 20 digits)
using the Touchscreen.
Press OK.
g Press Name.
h Enter your name (up to 20 characters)
using the Touchscreen.
Press OK.
(See Entering Text on page 8.)
i Press .
NOTE
(USA only)
The Telephone Consumer Protection Act
of 1991 makes it unlawful for any person
to use a computer or electronic device to
send any message via a telephone fax
machine unless such messages clearly
contain, in a margin at the top or bottom of
each transmitted page, or on the first page
of the transmission, the date and time it is
sent and an identification of the business
or other entity or other individual sending
the message and the telephone number of
the sending machines or such business,
other entity or individual.
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