Before You Use Your Machine ............................................................................................................. 1
Definitions of Notes ........................................................................................................................................ 2
Open Source Licensing Remarks .................................................................................................................. 4
Copyright and License ................................................................................................................................... 5
Important Notes.............................................................................................................................................. 6
Introduction to Your Machine............................................................................................................... 7
Before Using Your Machine ........................................................................................................................... 8
Control Panel Overview ................................................................................................................................. 9
Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) ........................ 106
Print Data Directly from a USB Flash Drive ............................................................................................... 107
Compatible USB Flash Drives.......................................................................................................... 108
Print Photos Directly from a USB Flash Drive .................................................................................. 109
Print a PDF File Directly from a USB Flash Drive ............................................................................ 119
Print an Email Attachment.......................................................................................................................... 121
Copy a Document ..................................................................................................................................... 178
Enlarge or Reduce Copied Images ............................................................................................................ 180
Make Page Layout Copies (N in 1 or Poster)............................................................................................. 183
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 186
Copy an ID Card ........................................................................................................................................ 189
Use the A3 Copy Shortcuts........................................................................................................................191
Send a Fax.................................................................................................................................................197
Send a Fax from Your Brother Machine ........................................................................................... 198
Send a 2-sided Fax from the ADF.................................................................................................... 200
Send a Fax Manually........................................................................................................................ 201
Send a Fax at the End of a Conversation ........................................................................................ 202
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 203
Send a Fax in Real Time.................................................................................................................. 206
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 207
Change the Fax Auto Redial Setting ................................................................................................ 208
Cancel a Fax in Progress ................................................................................................................. 209
Check and Cancel a Pending Fax.................................................................................................... 210
Receive a Fax ............................................................................................................................................ 212
Store Fax Numbers .......................................................................................................................... 242
Set up Broadcasting Groups ............................................................................................................ 247
Telephone Services and External Devices................................................................................................. 251
Use BT Call Sign .............................................................................................................................. 252
Caller ID ........................................................................................................................................... 254
Set the Telephone Line Type ............................................................................................................ 256
Voice Over Internet Protocol (VoIP/Telephone Line Interference)....................................................258
External TAD (Telephone Answering Device)................................................................................... 259
External and Extension Telephones ................................................................................................. 263
Use SSL/TLS ............................................................................................................................................. 367
Introduction to SSL/TLS ................................................................................................................... 368
Manage Your Network Machine Securely Using SSL/TLS............................................................... 371
Print Documents Securely Using SSL/TLS ...................................................................................... 376
Use SNMPv3.............................................................................................................................................. 378
Manage Your Network Machine Securely Using SNMPv3 ............................................................... 379
Use IPsec...................................................................................................................................................381
Introduction to IPsec......................................................................................................................... 382
Configure IPsec Using Web Based Management ............................................................................ 383
Configure an IPsec Address Template Using Web Based Management ......................................... 385
Configure an IPsec Template Using Web Based Management ....................................................... 387
Use IEEE 802.1x Authentication for a Wired or a Wireless Network ......................................................... 395
What Is IEEE 802.1x Authentication? .............................................................................................. 396
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based
Security Features ....................................................................................................................................... 423
Brother Web Connect................................................................................................................................. 429
Brother Web Connect Overview....................................................................................................... 430
Online Services Used with Brother Web Connect............................................................................ 433
Set Up Brother Web Connect........................................................................................................... 435
Scan and Upload Documents Using Brother Web Connect............................................................. 442
Upload a Document from an External Memory Device Using Brother Web Connect ...................... 443
Download and Print Documents Using Brother Web Connect ......................................................... 444
Download and Save a Document to an External Memory Device Using Brother Web Connect...... 447
FaxForward to Cloud or E-mail ........................................................................................................ 448
Brother Mobile Connect ............................................................................................................................. 460
Document is Jammed in the Top of the ADF Unit ............................................................................ 477
Document is Jammed in the Bottom of the ADF Unit....................................................................... 478
Document is Jammed inside the ADF Unit....................................................................................... 479
Remove Paper Scraps Jammed in the ADF .................................................................................... 480
Printer Jam or Paper Jam .......................................................................................................................... 481
Paper is Jammed in the Front of the Machine.................................................................................. 482
Paper is Jammed in the Back of the Machine .................................................................................. 487
Remove Paper Scraps ..................................................................................................................... 492
If You Are Having Difficulty with Your Machine .......................................................................................... 493
Paper Handling and Printing Problems ............................................................................................ 494
Telephone and Fax Problems........................................................................................................... 500
v
Home > Table of Contents
Other Problems ................................................................................................................................506
Check the Machine Information ................................................................................................................. 517
Reset Your Machine ................................................................................................................................... 518
Replace the Ink Cartridges......................................................................................................................... 521
Clean Your Brother Machine ...................................................................................................................... 524
Clean the Print Head from Your Brother Machine ............................................................................ 525
Clean the Print Head Using Web Based Management .................................................................... 526
Clean the Print Head from Your Computer (Windows)..................................................................... 527
Automatically Detect and Improve the Condition of Print Head Nozzles.......................................... 528
Clean the Scanner............................................................................................................................ 529
Clean the Machine's LCD.................................................................................................................531
Clean the Outside of the Machine .................................................................................................... 532
Clean the Machine's Printer Platen .................................................................................................. 534
Clean the Paper Feed Rollers .......................................................................................................... 535
Clean the Base Pad ......................................................................................................................... 537
Clean the Paper Pick-up Rollers for Paper Tray #1 ......................................................................... 538
Clean the Paper Pick-up Rollers for Paper Tray #2 ......................................................................... 540
Check Your Brother Machine .....................................................................................................................541
Check the Print Quality..................................................................................................................... 542
Check the Print Alignment from Your Brother Machine .................................................................... 544
Check the Ink Volume (Page Gauge)............................................................................................... 545
Monitor Machine Status from Your Computer (Windows) ................................................................ 547
Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) ............................................... 552
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 554
Change the Print Options to Improve Your Print Results ........................................................................... 555
Pack and Ship Your Machine ..................................................................................................................... 556
Environmental and Compliance Information .............................................................................................. 627
Information Regarding Recycled Paper ........................................................................................... 628
vi
Home > Table of Contents
Availability of Service Parts .............................................................................................................. 629
Chemical Substances (EU REACH)................................................................................................. 630
Brother Help and Customer Support..........................................................................................................631
vii
Home > Before You Use Your Machine
Before You Use Your Machine
• Definitions of Notes
• Trademarks
• Open Source Licensing Remarks
• Copyright and License
• Important Notes
1
Home > Before You Use Your Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
Related Information
• Before You Use Your Machine
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Courier New font identifies messages shown on the machine's LCD.
2
Home > Before You Use Your Machine > Trademarks
Trademarks
Apple, App Store, AirPrint, Mac, macOS, iPadOS, iPad, iPhone, iPod touch and Safari are trademarks of Apple
Inc., registered in the U.S. and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA™, WPA2™, WPA3™, and Wi-Fi Protected Setup™ are trademarks of Wi-Fi Alliance®.
Android, Google Chrome, Google Drive and Google Play are trademarks of Google LLC.
EVERNOTE is a trademark of Evernote Corporation and used under a license.
The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by
Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners.
Mopria® and the Mopria® Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Adobe® is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software Licence Agreement specific to its
proprietary programs.
Software Trademarks
FlashFX® is a registered trademark of Datalight, Inc.
FlashFX® Pro™ is a trademark of Datalight, Inc.
FlashFX® Tera™ is a trademark of Datalight, Inc.
Reliance™ is a trademark of Datalight, Inc.
Reliance Nitro™ is a trademark of Datalight, Inc.
Datalight® is a registered trademark of Datalight, Inc.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Machine
3
Home > Before You Use Your Machine > Open Source Licensing Remarks
Open Source Licensing Remarks
This product includes open-source software.
To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at
support.brother.com.
Related Information
• Before You Use Your Machine
4
Home > Before You Use Your Machine > Copyright and License
This product includes software developed by the following vendors:
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Copyright 1989-2020 Datalight, Inc., All Rights Reserved.
FlashFX® Copyright 1998-2020 Datalight, Inc.
Related Information
• Before You Use Your Machine
5
Home > Before You Use Your Machine > Important Notes
Important Notes
•Check support.brother.com for Brother driver and software updates.
•To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade.
Otherwise, some of your machine's functions may not be available.
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•When replacing or disposing of your machine, Brother strongly recommends resetting it to its factory settings
to remove all personal information.
•Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and
Windows 10 Enterprise.
•Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
•In this User's Guide, the LCD messages of the MFC-J5955DW are used unless otherwise specified.
•In this User's Guide, the illustrations of the MFC-J5955DW are used unless otherwise specified.
•The screens or images in this User's Guide are for illustration purposes only and may differ from those of the
actual products.
•Unless otherwise specified, the screens in this manual are from Windows 10. Screens on your computer may
vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•In this document XXX-XXXX represents your machine's model name.
Related Information
• Before You Use Your Machine
Related Topics:
• Reset Your Machine
6
Home > Introduction to Your Machine
Introduction to Your Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• Enter Text on Your Brother Machine
• Access Brother Utilities (Windows)
• Access Brother iPrint&Scan (Windows/Mac)
• USB / Ethernet Port Locations on Your Brother Machine
7
Home > Introduction to Your Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the correct software and drivers for your machine.
•For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about
acceptable paper before buying paper, and to determine the printable area depending on the settings in the
printer driver or in the application you use to print.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows Firewall and you installed the drivers
using the steps in the installer, the necessary firewall settings have been already set. If you are using any other
personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
• Introduction to Your Machine
8
Home > Introduction to Your Machine > Control Panel Overview
Displays the approximate available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink
colour indicator.
Press to access the [Settings] menu.
6.Wireless Status
Each icon in the following table shows the wireless network status:
•Your machine is not connected to the wireless access point/router.
•The wireless setting is disabled.
Press this button to configure wireless settings. For more detailed information, see the Quick SetupGuide.
12
The wireless network is connected.
8
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point/router cannot be detected.
You can configure wireless settings by pressing the Wireless Status button.
7.[Shortcuts]
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and
Apps services.
•Three Shortcuts tabs are available with six Shortcuts on each tab.
•Press , displayed at the bottom of the screen to access the Home Screens.
8. Information icon
New information from Brother appears in the information bar when the notification settings such as
[Message from Brother] and [Firmware Auto Check] are set to [On].
(An internet connection is needed, and data rates may apply.)
Press to view the details.
13
9. Warning icon
9
The warning icon appears when there is an error or maintenance message; press to view the
details, and then press to return to the Home screen.
IMPORTANT
DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Related Information
• Introduction to Your Machine
• Settings Screen Overview
• Set the Ready Screen
• Set Default Function Screens
Related Topics:
• Reduce Printing Noise
• Check the Ink Volume (Page Gauge)
• Use the A3 Copy Shortcuts
• Error and Maintenance Messages
14
Home > Introduction to Your Machine > Touchscreen LCD Overview > Settings Screen Overview
2
1
7
8
4
5
6
3
Settings Screen Overview
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
1. [Maintenance]
Press to access the following menus:
•[Improve Print Quality]
•[Print Head Cleaning]
•[Remove Paper Scraps]
•[Ink Volume]
•[Ink Cartridge Model]
•[Print Options]
•[Ink Cartridge Check]
•[Print Quality Auto Check]
2. Receive Mode
Displays the current Receive Mode.
3. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
4. [Network]
Press to set up a network connection.
If you are using a wireless connection, a three-level indicator
wireless signal strength.
5. [Fax Preview]
Displays the Fax Preview setting.
Press to access the [Fax Preview] menu.
6. [All Settings]
Press to access a menu of all of your machine's settings.
7. [Wi-Fi Direct]
Press to set up a Wi-Fi Direct network connection.
8. [Tray Setting]
Press to access the [Tray Setting] menu.
Use these options to change the paper size and type.
on the screen displays the current
15
Related Information
• Touchscreen LCD Overview
Related Topics:
• Check the Ink Volume (Page Gauge)
16
Home > Introduction to Your Machine > Touchscreen LCD Overview > Set the Ready Screen
Set the Ready Screen
You can change the Ready screen to display a specific Home screen or Shortcut screen.
2. Press a or b to display the scan options, and then select the option you want to set as the default screen.
3. Press
.
Related Information
• Touchscreen LCD Overview
18
Home > Introduction to Your Machine > Enter Text on Your Brother Machine
Enter Text on Your Brother Machine
•The characters that are available may differ depending on your country.
•The keyboard layout may differ depending on the function you are setting.
When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen.
•Press to cycle between letters, numbers and special characters.
•Press to cycle between lowercase and uppercase letters.
•To move the cursor to the left or right, press d or c.
Inserting spaces
•To enter a space, press [Space]. Or, you can press c to move the cursor.
Making corrections
•If you entered an incorrect character and want to change it, press d or c to highlight the incorrect character.
Press
•To insert a character, press d or c to move the cursor to the correct place, and then enter the character.
•Press
, and then enter the correct character.
for each character you want to erase, or press and hold to erase all the characters.
Related Information
• Introduction to Your Machine
Related Topics:
• Send the Same Fax to More than One Recipient (Broadcasting)
• Save Outgoing Call Numbers to the Address Book
• Save Caller ID History Numbers to the Address Book
• Change a Broadcasting Group Name
• Set Your Station ID
• Change or Delete Shortcuts
19
Home > Introduction to Your Machine > Access Brother Utilities (Windows)
Access Brother Utilities (Windows)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•Windows 10
Click
•Windows 8.1
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•Windows 7
Click
2. Select your machine.
> Brother > Brother Utilities.
(Start) > All Programs > Brother > Brother Utilities.
3. Select the operation you want to use.
Related Information
• Introduction to Your Machine
• Uninstall the Brother Software and Drivers (Windows)
20
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software
and Drivers (Windows)
Uninstall the Brother Software and Drivers (Windows)
1. Do one of the following:
•Windows 10
Click
•Windows 8.1
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click
•Windows 7
Click (Start) > All Programs > Brother > Brother Utilities.
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> Brother > Brother Utilities.
(Brother Utilities).
Related Information
• Access Brother Utilities (Windows)
21
Home > Introduction to Your Machine > Access Brother iPrint&Scan (Windows/Mac)
Access Brother iPrint&Scan (Windows/Mac)
Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer.
The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ
depending on the version of the application.
•For Windows
Go to your model's Downloads page at
•For Mac
Download and install Brother iPrint&Scan from the App Store.
support.brother.com to download the latest application.
If prompted, install the driver and software necessary to use your machine. Download the installer from
your model's Downloads page at support.brother.com.
Related Information
• Introduction to Your Machine
22
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine
1
USB / Ethernet Port Locations on Your Brother Machine
The USB and Ethernet ports are located inside the machine.
To install the driver and software necessary to use your machine, go to your model's Downloads page at
support.brother.com.
1. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open
position.
2. Locate the correct port (based on the cable you are using) inside the machine as shown.
Carefully guide the cable through the cable channel and out the back of the machine.
3. Gently close the scanner cover using the finger holds on each side.
Related Information
• Introduction to Your Machine
23
Home > Paper Handling
Paper Handling
• Load Paper
• Load Documents
24
Home > Paper Handling > Load Paper
Load Paper
• Loading Paper Overview
• Load Paper in Paper Tray #1 / Paper Tray #2
• Load Paper in the Multi-purpose Tray (MP Tray)
• Load Paper in the Manual Feed Slot
• Unprintable Area
• Paper Settings
• Acceptable Print Media
• Error and Maintenance Messages
• Paper Handling and Printing Problems
25
Home > Paper Handling > Load Paper > Loading Paper Overview
Loading Paper Overview
1. Load the paper in the paper tray as follows.
Fan the stack of paper well.
The paper size determines the orientation when loading paper.
Paper Tray
Tray #1
A4
Letter
Executive
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelopes
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
(Glossy photo paper is not
available.)
Tray #2
A4
Letter
(Plain paper and Recycled
paper only)
-
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
(Plain paper and Recycled
paper only)
1
How to Load Paper
Adjust the paper
guides.
Adjust the paper
guides.
Extend the tray
using the green
slider, then adjust
the paper guides.
Landscape
orientation
Portrait orientation
Portrait orientation
Tray #2 is available only for MFC-J2740DW/MFC-J5740DW/MFC-J5955DW.
1
26
1
2
MP Tray
MP Tray
A4
Letter
Executive
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelopes
Long Paper
2 3
1
How to Load Paper
Landscape orientation
Adjust the MP tray paper
guides.
Portrait orientation
Adjust the MP tray paper
guides.
1 MP tray is available only for MFC-J2740DW/MFC-J5740DW/MFC-J5955DW.
2 Width: 88.9 - 297 mm / Height: 431.9 - 1200 mm.
3 Load only one sheet of Long paper into the MP tray at a time. To avoid damaging the paper, DO NOT pull up the paper support (2)
when loading Long paper.
27
2
1
Manual Feed Slot
Manual Feed Slot
A4
Letter
Executive
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelopes
1 2
How to Load Paper
Landscape orientation
Adjust the manual feed slot
paper guides.
Portrait orientation
Adjust the manual feed slot
paper guides.
1 Manual Feed Slot is available only for MFC-J2340DW/MFC-J5340DW/MFC-J5345DW.
2 You can load only one sheet of paper into the manual feed slot at a time.
2. Unfold the paper support flap.
3. Change the paper size setting in the machine's menu, if needed.
Related Information
• Load Paper
28
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2
Load Paper in Paper Tray #1 / Paper Tray #2
• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
• Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
• Load Photo Paper in Paper Tray #1
• Load Envelopes in Paper Tray #1
29
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A4, Letter,
2
1
1
or Executive Size Paper in Paper Tray #1 / Paper Tray #2
Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray
#2
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD, allowing you to change the paper size and paper type.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine. (MFC-J2740DW/MFC-J5740DW/
MFC-J5955DW)
•You can use only plain paper in Tray #2. (MFC-J2740DW/MFC-J5740DW/MFC-J5955DW)
These instructions describe how to load paper in Tray #1.
•(MFC-J2740DW/MFC-J5740DW/MFC-J5955DW) The steps for Tray #2 are very similar.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine as shown by the arrow.
3. Remove the tray top cover (1).
4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the
marks for the paper you are using.
30
1
3
2
3
If you load Executive size paper in Tray #1, lift the stopper (4).
4
5. Fan the stack of paper well to avoid paper jams and misfeeds.
Always make sure the paper is not curled or wrinkled.
31
6. Gently load paper in the paper tray with the printing surface face down.
1
1
Landscape orientation
IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed
problems.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you
are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
7. Make sure the paper length guide (1) touches the edges of the paper.
8. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper guides touch the edges of the paper.
9. Make sure the paper is flat in the tray and below the maximum paper mark (1).
Overfilling the paper tray may cause paper jams.
32
1
10. Replace the tray top cover.
11. Slowly push the paper tray completely into the machine.
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
12. Pull out the paper support until it locks into place.
13. Change the paper size setting in the machine's menu, if needed.
Related Information
• Load Paper in Paper Tray #1 / Paper Tray #2
Related Topics:
• Change the Check Paper Setting
• Change the Paper Size and Paper Type
• Choose the Right Print Media
33
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A3, Ledger,
2
1
1
or Legal Size Paper in Paper Tray #1 / Paper Tray #2
Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD, allowing you to change the paper size and paper type.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine. (MFC-J2740DW/MFC-J5740DW/
MFC-J5955DW)
•Glossy photo paper will not be an option in Tray #1 when using this method.
•You can use only plain paper in Tray #2. (MFC-J2740DW/MFC-J5740DW/MFC-J5955DW)
These instructions describe how to load paper in Tray #1.
•(MFC-J2740DW/MFC-J5740DW/MFC-J5955DW) The steps for Tray #2 are very similar.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine as shown by the arrow.
3. Remove the tray top cover (1).
4. Rest the tray on a flat surface.
Push the green slider to the left and then extend the tray until it locks into place.
34
5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
1
3
2
3
Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the
marks for the paper you are using.
6. Fan the stack of paper well to avoid paper jams and misfeeds.
Always make sure the paper is not curled or wrinkled.
35
7. Gently load paper in the paper tray with the printing surface face down.
1
1
Portrait orientation
IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed
problems.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you
are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
8. Make sure the paper length guide (1) touches the edges of the paper.
9. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper guides touch the edges of the paper.
10. Make sure the paper is flat in the tray and below the maximum paper mark (1).
Overfilling the paper tray may cause paper jams.
36
1
11. Replace the tray top cover.
2
1
12. Slowly push the paper tray completely into the machine.
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
14. Change the paper size setting in the machine's menu, if needed.
CAUTION
Position the machine so the tray will not protrude past the edge of the table or desk where someone may
bump into it. The machine could fall and cause injury.
37
Before you collapse the paper tray, take the paper out of the tray.
Rest the tray on a flat surface.
Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place.
Put the paper in the tray.
Related Information
• Load Paper in Paper Tray #1 / Paper Tray #2
38
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Photo Paper
2
1
1
in Paper Tray #1
Load Photo Paper in Paper Tray #1
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD, allowing you to change the paper size and paper type.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine. (MFC-J2740DW/MFC-J5740DW/
MFC-J5955DW)
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine as shown by the arrow.
3. Remove the tray top cover (1).
4. Do one of the following:
•If you load Photo L (9 x 13 cm) in the paper tray, lift the Photo L stopper (1).
•If you load Photo (10 x 15 cm) in the paper tray, lift the Photo stopper (2).
•If you load Photo 2L (13 x 18 cm) in the paper tray, lift the Photo 2L stopper (3).
Gently press and slide the paper width guides (4) to fit the paper size.
39
1
2
3
4
5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down.
1
Loading more than 20 sheets of photo paper may cause paper jams.
6. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.
7. Replace the tray top cover.
8. Slowly push the paper tray completely into the machine.
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
9. Pull out the paper support until it locks into place.
40
10. Change the paper size setting in the machine's menu, if needed.
Related Information
• Load Paper in Paper Tray #1 / Paper Tray #2
Related Topics:
• Change the Check Paper Setting
• Change the Paper Size and Paper Type
• Choose the Right Print Media
41
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes
2
1
1
in Paper Tray #1
Load Envelopes in Paper Tray #1
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD, allowing you to change the paper size and paper type.
•You can load envelopes in a variety of sizes. See Related Information: Paper Type and Paper Size forEach Operation.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine. (MFC-J2740DW/MFC-J5740DW/
MFC-J5955DW)
•Before loading envelopes in the tray, press the corners and sides of the envelopes to make them as flat as
possible.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine as shown by the arrow.
3. Remove the tray top cover (1).
4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10
envelopes may cause paper jams.
42
5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.
1
2
Make sure the envelopes are flat in the tray.
IMPORTANT
If envelopes are multi-feeding, load one envelope in the paper tray at a time.
If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray
as follows, and then load the envelopes.
Rest the tray on a flat surface. Push the green slider to the left and then extend the tray until it locks into
place.
6. Replace the tray top cover.
43
7. Slowly push the paper tray completely into the machine.
2
1
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
9. Change the paper size setting in the machine's menu, if needed.
Related Information
• Load Paper in Paper Tray #1 / Paper Tray #2
Related Topics:
• Paper Type and Paper Size for Each Operation
• Change the Check Paper Setting
• Change the Paper Size and Paper Type
• Choose the Right Print Media
44
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray)
Load Paper in the Multi-purpose Tray (MP Tray)
Related Models: MFC-J2740DW/MFC-J5740DW/MFC-J5955DW
• Load Cut-Sheet Paper, Photo Paper, or Envelopes in the Multi-purpose Tray (MP Tray)
• Load Long Paper in the Multi-purpose Tray (MP Tray)
45
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) > Load Cut-Sheet
Paper, Photo Paper, or Envelopes in the Multi-purpose Tray (MP Tray)
Load Cut-Sheet Paper, Photo Paper, or Envelopes in the Multi-purpose
Tray (MP Tray)
Related Models: MFC-J2740DW/MFC-J5740DW/MFC-J5955DW
Use the MP tray for special print media, such as photo paper or envelopes.
•If the [Check Paper] setting is set to [On] and you set the paper in the MP tray, a message appears on
the LCD, allowing you to change the paper size and paper type.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine.
NOTE
•To prevent dust from entering the machine, be sure to close the MP tray if you are not using it.
1. Open the MP tray.
When you want to load paper larger than A4 or Letter size paper, pull up the paper support using both
hands until it locks into place.
46
2. Gently press and slide the MP tray paper guides to match the width of the paper you are using.
3. Fan the stack of paper well to avoid paper jams and misfeeds.
Always make sure the paper is not curled or wrinkled.
4. Gently load the paper in the MP tray with the printing surface face up.
•Using A4, Letter, or Executive
Landscape orientation
•Using A3, Ledger, Legal, Folio, Mexico Legal, India Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L,
or Index Card
Portrait orientation
47
When using envelopes, load the envelopes with the printing surface face up and the flap on the left as
1
shown in the illustration.
If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the
machine, and then load the paper.
48
5. Using both hands, gently adjust the MP tray paper guides to fit the paper.
2
1
•DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold
and jam.
•Place the paper in the centre of the MP tray between the paper guides. If the paper is not centred, pull it
out and insert it again at the centre position.
6. Do one of the following:
•When using A4 or Letter, or smaller size paper, pull out the paper support until it locks into place.
•When using paper larger than A4, Letter, or envelopes, pull out the paper support (1) until it locks into
place, and then unfold the paper support flap (2).
7. Change the paper size setting in the machine's menu, if needed.
Make sure printing has finished before you close the MP tray.
Related Information
• Load Paper in the Multi-purpose Tray (MP Tray)
Related Topics:
• Choose the Right Print Media
• Error and Maintenance Messages
49
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) > Load Long
Paper in the Multi-purpose Tray (MP Tray)
Load Long Paper in the Multi-purpose Tray (MP Tray)
Related Models: MFC-J2740DW/MFC-J5740DW/MFC-J5955DW
Load one sheet of Long paper at a time using the MP tray.
•Use the MP tray to print a Long paper (Width: 88.9 - 297 mm / Height: 431.9 - 1200 mm).
•Use Long paper only when printing from your computer or when printing using AirPrint. Do not use Long
paper when copying or faxing.
•If the [Check Paper] setting is set to [On] and you set the paper in the MP tray, a message appears on
the LCD, allowing you to change the paper size and paper type.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select
has been set in the printer driver (Windows) or on the machine.
NOTE
•To prevent dust from entering the machine, be sure to close the MP tray if you are not using it.
1. Open the MP tray.
IMPORTANT
To avoid damaging the paper, DO NOT pull up the paper support when loading Long paper.
50
2. Gently press and slide the MP tray paper guides to match the width of the paper you are using.
1
3. Load only one sheet of paper in the MP tray with the printing surface face up. Using both hands, push one
sheet of paper into the MP tray until the front edge touches the paper feed rollers.
If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the
machine, and then load the paper.
51
4. Using both hands, gently adjust the MP tray paper guides to fit the paper.
2
1
IMPORTANT
DO NOT load more than one sheet of Long paper in the MP tray at any time. Doing this may cause a
paper jam. When printing multiple pages, do not feed the next sheet of paper until the touchscreen
displays a message instructing you to feed the next sheet.
5. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
When you feed Long paper into the MP tray, the machine holds the printed page after printing so it does not
fall. When printing is complete, remove the printed page and press [OK].
6. Change the paper size setting to [User Defined Size] and enter the actual size using the machine's
touchscreen.
Make sure printing has finished before you close the MP tray.
Related Information
• Load Paper in the Multi-purpose Tray (MP Tray)
Related Topics:
• Choose the Right Print Media
• Error and Maintenance Messages
• Print a Long Paper (Windows)
52
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot
Load Paper in the Manual Feed Slot
Related Models: MFC-J2340DW/MFC-J5340DW/MFC-J5345DW
Load special print media in this slot, one sheet at a time.
The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
1. Open the manual feed slot cover.
2. Slide the manual feed slot paper guides to fit the width of the paper you are using.
3. Load only one sheet of paper in the manual feed slot with the printing surface face up.
Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper
feed rollers. Let go of the paper when you feel the machine pull it. The LCD displays [Manual Feed Slotready].
Read the instruction displayed on the LCD, and then press [OK].
•When using envelopes, load the envelopes with the printing surface face up and the flap on the left as
shown in the illustration.
•When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until
you feel the paper feed rollers grab it.
IMPORTANT
•DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause
a paper jam. When printing multiple pages, do not feed the next sheet of paper until the touchscreen
displays a message instructing you to feed the next sheet.
54
•DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may
2
1
cause a paper jam.
4. Do one of the following:
•When using A4 or Letter size, or smaller size paper
Pull out the paper support until it locks into place.
•When using paper larger than A4 or Letter size, or envelopes
Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
•If the document does not fit on one sheet, the LCD will prompt you to load another sheet of paper. Place
another sheet of paper in the manual feed slot, and then press [OK].
•When you feed paper larger than A4 or Letter size into the manual feed slot, the machine holds the
printed page after printing so it does not fall. When printing is complete, remove the printed page and
press [OK].
•Make sure printing has finished before you close the manual feed slot cover.
•The machine will eject paper loaded in the manual feed slot while a test page, fax, or report is being
printed.
•The machine will eject paper loaded in the manual feed slot during the machine's cleaning process.
Wait until the machine finishes its cleaning, and then load paper in the manual feed slot.
Related Information
• Load Paper
Related Topics:
• Error and Maintenance Messages
• Choose the Right Print Media
55
Home > Paper Handling > Load Paper > Unprintable Area
Unprintable Area
The unprintable area depends on the settings in the application you are using. The figures below show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet
paper only when the Borderless print feature is available and turned on.
Cut-Sheet Paper
Envelopes
Top (1)
Cut-Sheet3 mm3 mm
Envelopes12 mm3 mm12 mm3 mm
Left (2)Bottom (3)Right (4)
3 mm
1
3 mm
The Borderless print feature is not available for envelopes and 2-sided printing.
Related Information
• Load Paper
Related Topics:
• Paper Handling and Printing Problems
1
(MFC-J2740DW/MFC-J5740DW/MFC-J5955DW) 5 mm when using the Long paper.
56
Home > Paper Handling > Load Paper > Paper Settings
Paper Settings
• Change the Paper Size and Paper Type
• Change the Check Paper Setting
• Set a Default Tray Based on Your Task
• Change Paper Tray Priority
• Change the Paper Low Notice Setting
• Shrink Page Size of an Oversized Incoming Fax
57
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
Set the Paper Size and Paper Type settings for the paper tray.
•To get the best print quality, set the machine for the type of paper you are using.
•When you change the size of the paper you load in the tray, you must change the Paper Size setting on the
LCD at the same time.
4. Press a or b to display the paper type options, and then press the option you want.
•(MFC-J2740DW/MFC-J5740DW/MFC-J5955DW) Use plain paper only in Tray #2.
5. Press [Paper Size].
6. Press a or b to display the paper size options, and then press the option you want.
7. Press .
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine.
When you use glossy paper, remove each sheet at once to prevent smudging or paper jams.
Related Information
• Paper Settings
Related Topics:
• Load Photo Paper in Paper Tray #1
• Load Envelopes in Paper Tray #1
• Acceptable Print Media
• Error and Maintenance Messages
• Paper Handling and Printing Problems
• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
58
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting
Change the Check Paper Setting
If this setting is set to [On] and the paper tray is removed or you load paper in the MP tray, the LCD displays a
message allowing you to change the Paper Size and Paper Type settings.
[Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type
and size you have set.
3. Press .
Related Information
• Paper Settings
60
Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority
Change Paper Tray Priority
Related Models: MFC-J2740DW/MFC-J5740DW/MFC-J5955DW
Change the default tray priority the machine uses for each mode.
When [Auto Tray Select] is selected in the tray select settings, the machine feeds paper from the most
appropriate tray for the paper type and size according to the tray priority setting.
1. Press
2. Press the [Tray Setting: Copy], [Tray Setting: Fax], [Tray Setting: Print], or [TraySetting: JPEG Print (Media)] option.
Home > Paper Handling > Load Paper > Acceptable Print Media
Acceptable Print Media
The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have selected, always set the Paper Type to match the type of
paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
•When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in
the printer driver or in the application you use to print, or the Paper Type setting on the machine.
•When you print on photo paper, load one extra sheet of the same photo paper in the paper tray.
•When using photo paper, remove each sheet at once to prevent smudging or paper jams.
•Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely
dry and may stain your fingers.
Related Information
• Load Paper
• Recommended Print Media
• Handle and Use Print Media
• Choose the Right Print Media
Related Topics:
• Paper Handling and Printing Problems
• Change the Paper Size and Paper Type
63
Home > Paper Handling > Load Paper > Acceptable Print Media > Recommended Print Media
Recommended Print Media
For the best print quality, we recommend using the Brother paper listed in the table.
Brother paper may not be available in all countries.
If Brother paper is not available in your country, we recommend testing various paper types before purchasing
large quantities.
Brother paper
Paper Type
A3 PlainBP60PA3
A3 Glossy PhotoBP71GA3
A3 Inkjet (Matte)BP60MA3
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 x 15 cm Glossy PhotoBP71GP
Item
Related Information
• Acceptable Print Media
64
Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media
1
1
Handle and Use Print Media
•Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight and heat.
•Avoid touching the shiny (coated) side of photo paper.
•Some envelope sizes require that you set margins in the application. Make sure you do a test print first before
printing many envelopes.
IMPORTANT
DO NOT use the following types of paper:
•Damaged, curled, wrinkled, or irregularly shaped
1. 2 mm or greater curl may cause jams to occur.
•Extremely shiny or highly textured
•Paper that cannot be arranged uniformly when stacked
•Paper made with a short grain
DO NOT use envelopes that:
•Are loosely constructed
•Have windows
•Are embossed (have raised writing on them)
•Have clasps or staples
•Are pre-printed on the inside
•Are self-adhesive
•Have double flaps
Self-adhesive
You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you
are using.
Double flaps
Related Information
• Acceptable Print Media
Related Topics:
• Load Paper in Paper Tray #1 / Paper Tray #2
65
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media
Choose the Right Print Media
• Paper Type and Paper Size for Each Operation
• Paper Orientation and Capacity of the Paper Trays
• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
• Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
• Load Photo Paper in Paper Tray #1
• Load Envelopes in Paper Tray #1
• Load Cut-Sheet Paper, Photo Paper, or Envelopes in the Multi-purpose Tray (MP Tray)
• Load Long Paper in the Multi-purpose Tray (MP Tray)
• Load Paper in the Manual Feed Slot
66
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper
Type and Paper Size for Each Operation
Paper Type and Paper Size for Each Operation
Paper TypePaper SizeUsage
FaxCopyDirect PrintPrinter
JPEG
Print
Cut-SheetA3297 x 420 mmYesYesYesYesYes
A4210 x 297 mmYesYesYesYesYes
Ledger279.4 x 431.8 mmYesYesYesYesYes
Letter215.9 x 279.4 mmYesYesYesYesYes
Legal215.9 x 355.6 mmYesYes-YesYes
Mexico Legal215.9 x 339.85 mmYesYes-YesYes
India Legal215 x 345 mmYesYes-YesYes
Folio215.9 x 330.2 mmYesYes-YesYes
Executive184.1 x 266.7 mm----Yes
A5148 x 210 mm-Yes-YesYes
A6105 x 148 mm-Yes-YesYes
Long PaperWidth: 88.9 - 297 mm
Height: 431.9 - 1200 mm
CardsPhoto10 x 15 cm-YesYes-Yes
Photo L9 x 13 cm----Yes
----Yes
PDF
Print
1
Photo 2L13 x 18 cm--Yes-Yes
Index Card13 x 20 cm----Yes
EnvelopesC5 Envelope162 x 229 mm----Yes
DL Envelope110 x 220 mm----Yes
Com-10104.7 x 241.3 mm----Yes
Monarch98.4 x 190.5 mm----Yes
1
PDF Print is available only for MFC-J5955DW.
Related Information
• Choose the Right Print Media
Related Topics:
• Load Envelopes in Paper Tray #1
67
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper
Orientation and Capacity of the Paper Trays
Paper Orientation and Capacity of the Paper Trays
Paper SizePaper TypesNo. of
Paper Tray #1<Landscape>
A4, Letter, Executive
<Portrait>
A3, Ledger, Legal, Mexico
Legal, India Legal, Folio,
A5, A6, Envelopes (C5,
Com-10, DL, Monarch),
Photo (10 x 15 cm), Photo
L (9 x 13 cm), Photo 2L
(13 x 18 cm), Index card
(13 x 20 cm)
Paper Tray #2
(MFC-J2740DW/
MFC-J5740DW/
MFC-J5955DW)
<Landscape>
A4, Letter
<Portrait>
A3, Ledger, Legal, Mexico
Legal, India Legal, Folio
Multi-purpose tray
(MP tray)
3
(MFC-J2740DW/
MFC-J5740DW/
MFC-J5955DW)
<Landscape>
A4, Letter, Executive
<Portrait>
A3, Ledger, Legal, Mexico
Legal, India Legal, Folio,
A5, A6, Envelopes (C5,
Com-10, DL, Monarch),
Photo (10 x 15 cm), Photo
L (9 x 13 cm), Photo 2L
(13 x 18 cm), Index card
(13 x 20 cm)
Long Paper (Width: 88.9 297 mm / Height: 431.9 1200 mm)
<Landscape>
A4, Letter, Executive
<Portrait>
A3, Ledger, Legal, Mexico
Legal, India Legal, Folio,
A5, A6, Envelopes (C5,
Com-10, DL, Monarch),
Photo (10 x 15 cm), Photo
L (9 x 13 cm), Photo 2L
(13 x 18 cm), Index card
(13 x 20 cm)
Envelopes20 (Up to
A4/Letter)
80 to 95
g/m²
5 (Over A4/
Letter)
Plain Paper, Recycled
Paper, Inkjet Paper,
164 to 220
g/m²
Glossy Paper
Plain Paper, Recycled
Paper
164 to 120
g/m²
Inkjet Paper164 to 200
g/m²
Glossy Paper
2
1Up to 220
g/m²
Photo Card
2
1Up to 200
g/m²
Index Card1Up to 120
g/m²
Up to 0.52
mm
0.08 to 0.25
mm
0.08 to 0.15
mm
0.08 to 0.25
mm
Up to 0.25
mm
Up to 0.25
mm
Up to 0.15
mm
68
Paper SizePaper TypesNo. of
sheets
WeightThickness
Envelopes180 to 95
1
When using plain paper 80 g/m²
2
BP71 260 g/m² paper is specially designed for Brother inkjet machines.
3
We recommend using the MP tray for glossy paper.
Related Information
• Choose the Right Print Media
g/m²
Up to 0.52
mm
69
Home > Paper Handling > Load Documents
Load Documents
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
• Unscannable Area
70
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF)
1
Load Documents in the Automatic Document Feeder (ADF)
The ADF can hold multiple pages and feeds each sheet individually.
Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in
the ADF.
Document Sizes and Weights
Length:
Width:105 to 215.9 mm
Paper Weight:64 to 120 g/m²
1
1
Up to 900 mm when using the long paper function.
148 to 355.6 mm
IMPORTANT
•DO NOT pull on the document while it is feeding.
•DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
•DO NOT use cardboard, newspaper or fabric.
•Make sure documents with correction fluid or written in ink are completely dry.
(MFC-J2740DW/MFC-J5740DW/MFC-J5955DW)
Your 2-sided documents can be copied up to A4 size, and can be faxed or scanned up to Legal size using
the ADF.
1. Fan the pages well.
2. Adjust the paper guides (1) to fit the document size.
3. Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the
feed stoppers and the machine beeps.
71
If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then
1
remove the document.
IMPORTANT
DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam.
Related Information
• Load Documents
Related Topics:
• Error and Maintenance Messages
• Telephone and Fax Problems
• Other Problems
• Copy a Document
72
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass
Load Documents on the Scanner Glass
Use the scanner glass to fax, copy, or scan one page at a time.
Document Sizes Supported
Length:
Width:Up to 215.9 mm
Weight:Up to 2 kg
To use the scanner glass, the ADF must be empty.
1. Lift the document cover.
2. Place the document face down in the upper left corner of the scanner glass as shown in the illustration.
Up to 297 mm
3. Close the document cover.
IMPORTANT
If you are scanning a book or thick document, DO NOT forcefully close or press on the document cover.
Related Information
• Load Documents
Related Topics:
• Telephone and Fax Problems
• Other Problems
• Copy a Document
73
Home > Paper Handling > Load Documents > Unscannable Area
Unscannable Area
The unscannable area of a page depends on the settings in the application you are using. The figures below
show the typical unscannable measurements.
UsageDocument SizeTop (1)
Bottom (3)
FaxA43 mm
Letter4 mm
Legal
CopyAll paper sizes3 mm
Scan1 mm1 mm
1
The unscannable area is 1 mm when using the ADF.
Left (2)
Right (4)
3 mm
Related Information
• Load Documents
1
74
Home > Print
Print
• Print from Your Computer (Windows)
• Print from Your Computer (Mac)
• Print Using Brother iPrint&Scan (Windows/Mac)
• Print Data Directly from a USB Flash Drive
• Print an Email Attachment
75
Home > Print > Print from Your Computer (Windows)
Print from Your Computer (Windows)
• Print a Photo (Windows)
• Print a Document (Windows)
• Cancel a Print Job (Windows)
• Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)
• Print as a Poster (Windows)
• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
• Print as a Booklet Automatically (Windows)
• Secure Print (Windows)
• Print a Colour Document in Greyscale (Windows)
• Print a Long Paper (Windows)
• Prevent Smudged Printouts and Paper Jams (Windows)
• Use a Preset Print Profile (Windows)
• Change the Default Print Settings (Windows)
• Print Settings (Windows)
76
Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows)
Print a Photo (Windows)
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
•For best results, use Brother paper.
•When you print on photo paper, load one extra sheet of the same photo paper in the paper tray.
4. Click the Basic tab.
5. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
6. Click the Paper Size drop-down list, and then select your paper size.
7. Select the Borderless check box, if needed.
8. For Colour / Greyscale, select Colour.
9. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
10. Type the number of copies (1-999) you want in the Copies field.
11. Change other printer settings, if needed.
12. Click OK.
13. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
77
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows)
Print a Document (Windows)
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Basic tab.
5. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
6. Click the Paper Size drop-down list, and then select your paper size.
7. For Colour / Greyscale, select the Colour or Greyscale option.
8. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
9. Type the number of copies (1-999) you want in the Copies field.
10. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.
11. Change other printer settings, if needed.
12. Click OK.
13. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Check the Ink Volume (Page Gauge)
• Print Settings (Windows)
78
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows)
Cancel a Print Job (Windows)
If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to
delete it to allow subsequent jobs to print.
1. Double-click the printer icon in the task tray.
2. Select the print job you want to cancel.
3. Click the Document menu.
4. Select Cancel.
5. Click Yes.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Monitor Machine Status from Your Computer (Windows)
79
Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of
Paper (N in 1) (Windows)
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows)
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
5. Click the Multiple Page drop-down list, and then select the 2 in 1, 4 in 1, 9 in 1, or 16 in 1 option.
6. Click the Page Order drop-down list, and then select your page order.
7. Click the Border Line drop-down list, and then select your border line type.
8. Change other printer settings, if needed.
9. Click OK, and then complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
80
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows)
Print as a Poster (Windows)
Enlarge your print size and print the document in poster mode.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option.
5. Change other printer settings, if needed.
6. Click OK.
7. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
81
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically
(Automatic 2-sided Printing) (Windows)
Print on Both Sides of the Paper Automatically (Automatic 2-sided
Printing) (Windows)
•Make sure the jam clear cover is closed.
•If paper is curled, straighten it and put it back in the paper tray.
•Use regular paper. DO NOT use bond paper.
•If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
5. Click the 2-sided / Booklet drop-down list, and then select 2-sided.
6. Click the 2-sided Settings button.
7. Select one of the options from the 2-sided Type menu.
When 2-sided is selected, four types of 2-sided binding are available for each orientation:
Option for PortraitDescription
Long Edge (Left)
Long Edge (Right)
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Option for PortraitDescription
Short Edge (Top)
Short Edge (Bottom)
Option for Landscape Description
Long Edge (Top)
Long Edge (Bottom)
Short Edge (Right)
Short Edge (Left)
8. Select the Binding Offset check box to specify the offset for binding in inches or millimetres.
9. Click OK to return to the printer driver window.
10. Change other printer settings, if needed.
The Borderless feature is not available when using this option.
11. Click OK again, and then complete your print operation.
83
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
• Print as a Booklet Automatically (Windows)
84
Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows)
Print as a Booklet Automatically (Windows)
Use this option to print a document in booklet format using 2-sided printing. The document's pages will be
arranged according to the correct page number and will allow you to fold at the centre of the print output without
having to change the order of the printed pages.
•Make sure the jam clear cover is closed.
•If paper is curled, straighten it and put it back in the paper tray.
•Use regular paper. DO NOT use bond paper.
•If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
5. Click the 2-sided / Booklet drop-down list, and then select the Booklet option.
6. Click the 2-sided Settings button.
7. Select one of the options from the 2-sided Type menu.
There are two types of 2-sided binding directions available for each orientation:
Option for Portrait Description
Left Binding
Right Binding
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Option for Landscape Description
Top Binding
Bottom Binding
8. Select one of the options from the Booklet Printing Method menu.
OptionDescription
All Pages at
Once
Divide into
Sets
9. Select the Binding Offset check box to specify the offset for binding in inches or millimetres.
10. Click OK to return to the printer driver window.
11. Change other printer settings, if needed.
The Borderless feature is not available when using this option.
12. Click OK.
13. Complete your print operation.
Every page will be printed in booklet format (four pages to every piece of paper, two pages
per side). Fold your printout in the middle to create the booklet.
This option prints the whole booklet in smaller individual booklet sets, allowing you to fold at
the centre of the smaller individual booklet sets without having to change the order of the
printed pages. You can specify the number of sheets in each smaller booklet set (from
1-15). This option can be helpful when folding a printed booklet that has a large number of
pages.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
86
Home > Print > Print from Your Computer (Windows) > Secure Print (Windows)
Secure Print (Windows)
Related Models: MFC-J5955DW
Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on
the machine's control panel.
The secure data is deleted from the machine when you turn off the machine.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Settings button in the Secure Print field.
5. Select the Secure Print check box.
6. Type your four-digit password in the Password field.
7. Type the User Name and Job Name in the text field, if needed.
8. Click OK, to close the Secure Print Settings window.
9. Click OK.
10. Complete your print operation.
11. On the machine's control panel, press d or c to display the [Secure Print] option, and then press
[Secure Print].
12. Press a or b to display user names, and then press your user name.
13. Enter your four-digit password, and then press [OK].
14. Press a or b to display the print job, and then press it.
15. Enter the number of copies you want.
16. Press [Start].
The machine prints the data.
After you have printed the secured data, it will be cleared from the machine's memory.
Related Information
• Print from Your Computer (Windows)
87
Home > Print > Print from Your Computer (Windows) > Print a Colour Document in Greyscale (Windows)
Print a Colour Document in Greyscale (Windows)
Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour,
selecting Greyscale mode prints your document in 256 levels of greyscale.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. For Colour / Greyscale, select Greyscale.
5. Change other printer settings, if needed.
6. Click OK.
7. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
88
Home > Print > Print from Your Computer (Windows) > Print a Long Paper (Windows)
Print a Long Paper (Windows)
Related Models: MFC-J2740DW/MFC-J5740DW/MFC-J5955DW
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded only one sheet of Long paper (Width: 88.9 - 297 mm / Height: 431.9 - 1200 mm)
in the MP tray.
4. Click the Basic tab.
5. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
6. Click the Paper Size drop-down list, select User Defined.... Enter the width, height, and other information in
the User Defined Size window, and then click OK.
7. For Colour / Greyscale, select the Colour or Greyscale option.
8. In the Orientation field, select the Portrait option.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
9. Type the number of copies (1-999) you want in the Copies field.
10. Change other printer settings, if needed.
11. Click OK.
12. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Load Long Paper in the Multi-purpose Tray (MP Tray)
89
Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams
(Windows)
Prevent Smudged Printouts and Paper Jams (Windows)
Some types of print media may need more drying time. Change the Reduce Smudge option if you have
problems with smudged printouts or paper jams.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Reduce Smudge option on the left side of the screen.
6. Select one of the following options:
Media Type
Plain Paper2-sided Printing or
Glossy PaperOff / OnSelect Off to print at normal speed, using a
7. Click OK to return to the printer driver window.
8. Click OK.
9. Complete your print operation.
OptionDescription
Off / OnSelect Off to print at normal speed, using a
Simplex Printing
standard amount of ink.
Select On to print at a slower speed, using less
ink. Printouts may be lighter than they appear in
Print Preview.
standard amount of ink.
Select On to print at a slower speed, using less
ink. Printouts may be lighter than they appear in
Print Preview.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Paper Handling and Printing Problems
• Change the Print Options to Improve Your Print Results
90
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows)
Use a Preset Print Profile (Windows)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations.
1. Select the print command in your application.
2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Print Profiles tab.
4. Select your profile from the print profile list.
The profile settings are shown on the left side of the printer driver window.
5. Do one of the following:
•If the settings are correct for your print job, click OK.
•To change the settings, go back to the Basic or Advanced tab, change settings, and then click OK.
To display the Print Profiles tab at the front of the window the next time you print, select the Always showPrint Profiles tab first. check box.
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Related Information
• Print from Your Computer (Windows)
• Create or Delete Your Print Profile (Windows)
Related Topics:
• Print Settings (Windows)
92
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