Brother MFC-J491DW, MFC-J497DW User's Guide

Reference Guide

Brief explanations for routine operations

MFC-J491DW MFC-J497DW

Brother recommends keeping this guide next to your Brother machine for quick reference.

Online User's Guide

For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals

User's Guides and Where to Find Them

Which Guide? What's in It? Where Is It?

Product Safety Guide Read this guide first. Please read the Safety

Instructions before you set up your machine. See this guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your

machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.

Reference Guide Learn the basic PC-Print, Scan, Copy and

Fax operations and basic machine maintenance. See troubleshooting tips.

Online User's Guide This guide includes the additional contents of

the Reference Guide.

In addition to information about the PC-Print, Scan, Copy, Fax, Internet services, Mobile Functions and Brother ControlCenter operations, useful information is included about using the machine on a network.

Visit support.brother.com/manuals.

For the Latest Driver Updates

Printed / In the box

Printed or on Brother Installation Disc / In the Box

Brother Solutions Center

Go to your model's Downloads page on the Brother Solutions Center at download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.

support.brother.com to

Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.

Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.

• Provides several ways to search

• Displays related questions for more information

• Receives regular updates based on customer feedback

General Information

Control Panel Overview

General Information

1. 1.8" Liquid Crystal Display (LCD)

Displays messages to help you set up and use the machine.

2. Mode buttons

FAX

Press to switch the machine to Fax mode.

SCAN

Press to switch the machine to Scan mode.

COPY

Press to switch the machine to Copy mode.

WEB

Press to switch the machine to Web mode.

3. Settings buttons

Clear/Back

Press to go back to the previous menu level.

Settings

Press to access the main menu.

Press to select a setting.

d or c

Press to adjust the ring volume while the machine is idle.

• Press to store Speed Dial and Group numbers in the machine's memory.

• Press to look up and dial numbers that are stored in the machine's memory.

Press to configure the wireless settings while the machine is idle.

a or b

Press to scroll through the menus and options.

d or c

• Press to move the cursor left or right on the LCD.

• Press to either confirm or cancel a procedure which is in progress.

4. Telephone buttons

Hook

Press before dialing to ensure a fax machine answers, and then press Black Start or Color Start.

If the machine is in Fax/Tel (F/T) mode and you pick up the handset of an external telephone during the F/T ring (pseudo/double-ring), press Hook to talk.

Redial/Pause

• Press to redial the last number you called.

• Press to select and redial the numbers from the Outgoing Call history or Caller ID history.

• Press to insert a pause when dialing numbers.

5. Dial Pad

• Use to dial fax and telephone numbers.

• Use as a keyboard to enter text or characters.

Color Start

• Press to start sending faxes in full color.

• Press to start making copies in full color.

• Press to start scanning documents (in color or black and white depending on the scan setting).

8. Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using

will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

, it

6. Stop/Exit

• Press to stop an operation.

• Press to exit from a menu.

7. Start buttons

Black Start

• Press to start sending faxes in black and white.

• Press to start making copies in black and white.

• Press to start scanning documents (in color or black and white depending on the scan setting).

LCD Overview

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01. 01. 2018

FaxFax

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This screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command.

Home Screen

1. Quiet Mode

This icon appears when the [Quiet Mode] setting is set to [On].

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.

For more detailed information, see the Online User's Guide.

4. Date and Time

Displays the date and time set on the machine.

5. Faxes in Memory

Displays how many received faxes are in the machine's memory.

6. Receive Mode

Displays the current Receive Mode.

When the Distinctive Ring feature is turned on, the LCD displays [D/R].

General Information

2. Wireless Status

Each icon in the following table shows the wireless network status:

The wireless network is connected.

A three-level indicator in the Home screen displays the current wireless signal strength.

The wireless access point cannot be detected.

The wireless setting is disabled.

3. [Ink]

Displays the approximate available ink volume.

When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color.

Paper Handling

Load Paper

Load the paper in the paper tray as follows.

Fan the stack of paper well.

Tray #1 How to Load Paper

Letter/A4

Legal

Executive

A5/A6

Photo 2L

Index card

Envelopes

Photo

Printing surface: Face down Adjust the paper guides.

Printing surface: Face down

Adjust the paper guides.

For more detailed information, see the Online User's Guide: Load Paper.

Unfold the paper support flap. Change the paper size setting in the machine's menu, if

needed.

Load Documents

Place the document in the ADF or on the scanner glass as shown in the illustration.

Automatic Document Feeder (ADF) Scanner Glass

Place your document face down in the ADF.

Place the document face down in the upper left corner of the scanner glass.

Paper Handling

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