BASIC USER’S GUIDE
MFC-9970CDW
Version A
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9970CDW
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Read this Guide first. Please read the
Safety Instructions before you set up
your machine. See this Guide for
trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up
your machine and installing the drivers
and software for the operating system
and connection type you are using.
Basic User's Guide Learn the basic Fax, Copy, Scan and
Direct Print operations and how to
replace consumables. See
troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Fax,
Copy, security features, printing reports
and performing routine maintenance.
Software User's Guide Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
Network Glossary This Guide provides basic information
about advanced network features of
Brother machines along with
explanations about general networking
and common terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
Network User's Guide This Guide provides useful information
about wired and wireless network
settings and security settings using the
Brother machine. You can also find
supported protocol information for your
machine and detailed troubleshooting
tips.
PDF file /
Documentation CD-ROM /
In the box
i
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Basic Operations .............................................................................................9
Volume settings ...................................................................................................10
Ring volume...................................................................................................10
Beeper volume ..............................................................................................10
Speaker volume.............................................................................................10
2 Loading paper 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray......................................................11
Loading paper in the multi-purpose tray (MP tray) ........................................13
Unscannable and unprintable areas ..............................................................17
Paper settings......................................................................................................18
Paper Size and Type .....................................................................................18
Tray Use in copy mode..................................................................................19
Tray Use in fax mode ....................................................................................19
Tray Use in print mode ..................................................................................20
Acceptable paper and other print media..............................................................21
Type and size of paper ..................................................................................21
Handling and using special paper .................................................................23
®
)................................................................4
3 Loading documents 26
How to load documents .......................................................................................26
Using the automatic document feeder (ADF) ................................................26
Using the scanner glass ................................................................................27
4 Sending a fax 28
How to send a fax ................................................................................................28
Faxing Letter/Legal/Folio size documents from the scanner glass................29
Colour fax transmission.................................................................................30
Cancelling a fax in progress ..........................................................................30
Transmission verification report.....................................................................30
ii
5 Receiving a fax 32
Receive modes ....................................................................................................32
Choosing the receive mode...........................................................................32
Using receive modes ...........................................................................................33
Fax Only ........................................................................................................33
Fax/Tel...........................................................................................................33
Manual...........................................................................................................33
External TAD .................................................................................................33
Receive Mode settings ........................................................................................34
Ring Delay.....................................................................................................34
F/T Ring Time (Fax/Tel mode only)...............................................................34
Fax Detect .....................................................................................................35
6 Telephone and external devices 36
Telephone line services .......................................................................................36
Do you have Voice Mail?...............................................................................36
Telephone Service for Australia...........................................................................36
Distinctive Ring..............................................................................................36
Telephone Service for New Zealand ...................................................................38
FaxAbility.......................................................................................................38
Telephone Service for Some Countries...............................................................39
Distinctive Ringing (For Singapore and Hong Kong).....................................39
Connecting an external TAD................................................................................41
Connections...................................................................................................41
Recording an outgoing message (OGM).......................................................42
Multi-line connections (PABX) .......................................................................42
External and extension telephones...................................................................... 43
Connecting an external or extension telephone ............................................43
Operation from external or extension telephones..........................................43
For Fax/Tel mode only...................................................................................43
Using a non-Brother cordless external handset ............................................44
Using Remote Codes ....................................................................................44
7 Dialling and storing numbers 46
How to dial...........................................................................................................46
Manual dialling............................................................................................... 46
One Touch dialling.........................................................................................46
Speed dialling ................................................................................................46
Search ...........................................................................................................47
LDAP search .................................................................................................47
Fax redial.......................................................................................................47
Storing numbers ..................................................................................................48
Storing a pause .............................................................................................48
One Touch and Speed Dial Storage Options ................................................49
Storing One Touch Dial numbers ..................................................................50
Storing Speed Dial numbers..........................................................................52
Changing or Deleting One Touch and Speed Dial numbers .........................53
Tone or Pulse (not available in New Zealand)...............................................54
iii
8 Making copies 55
How to copy .........................................................................................................55
Stop copying..................................................................................................55
Copy settings.................................................................................................55
9 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 56
Creating a PRN or PostScript® 3™ file for direct printing....................................56
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................57
Changing the default settings for direct print .................................................58
10 How to print from a computer 59
Printing a document.............................................................................................59
11 How to scan to a computer 60
Scanning a document as PDF file using ControlCenter4 (Windows®) ................60
Changing the SCAN key settings ........................................................................63
Before scanning.............................................................................................63
SCAN key settings.........................................................................................63
Scanning using the SCAN key ......................................................................65
A Routine maintenance 66
Replacing the consumable items.........................................................................66
Replacing a Toner cartridge ..........................................................................70
Replacing the drum unit.................................................................................76
Replacing the belt unit ...................................................................................82
Replacing the waste toner box ......................................................................88
Cleaning and Checking the machine ...................................................................95
Cleaning the outside of the machine .............................................................95
Cleaning the scanner glass ...........................................................................96
Cleaning the laser scanner windows .............................................................97
Cleaning the corona wires ...........................................................................101
Cleaning the drum unit ................................................................................105
Cleaning the paper pick-up rollers...............................................................111
Calibration ...................................................................................................112
Auto Registration.........................................................................................113
Manual Registration.....................................................................................114
Frequency (Colour Correction) ....................................................................114
B Troubleshooting 115
Error and maintenance messages .....................................................................115
Transferring your faxes or Fax Journal report .............................................122
iv
Document jams..................................................................................................123
Document is jammed in the top of the ADF unit ..........................................123
Document is jammed under the document cover ........................................123
Removing small documents jammed in the ADF.........................................124
Document is jammed at the output tray.......................................................124
Paper jams.........................................................................................................125
Paper is jammed in the MP tray ..................................................................125
Paper is jammed in paper tray 1 or tray 2 ...................................................126
Paper is jammed at the back of the machine .............................................. 127
Paper is jammed inside the machine........................................................... 129
Paper is jammed underneath paper tray 1 ..................................................133
If you are having difficulty with your machine ....................................................136
Setting Dial Tone detection .........................................................................145
Telephone line interference / VoIP ..............................................................145
Improving the print quality..................................................................................146
Machine Information ..........................................................................................153
Checking the Serial Number........................................................................153
Reset functions............................................................................................153
How to reset the machine............................................................................154
C Menu and features 155
On-screen programming....................................................................................155
Menu table...................................................................................................155
MENU button and mode keys............................................................................155
Menu table......................................................................................................... 156
Entering text ......................................................................................................192
D Specifications 193
General..............................................................................................................193
Document Size ..................................................................................................195
Print media.........................................................................................................196
Fax.....................................................................................................................198
Copy ..................................................................................................................199
Scanner .............................................................................................................200
Printer................................................................................................................201
Interfaces...........................................................................................................202
Direct Print feature.............................................................................................203
Scan to USB feature..........................................................................................204
Computer requirements ....................................................................................205
Consumable items.............................................................................................207
Network (LAN) ...................................................................................................208
E Index 209
v
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM in the box.
1 General Setup
Memory storage
Set Daylight Saving Time
Ecology features
LCD screen
Mode Timer
Dial prefix
2 Security features
Secure Function Lock 2.0
Setting Lock
Restricting dialling
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
B Options
Optional paper tray (LT-300CL)
Memory board
C Glossary
D Index
Remote Fax Options (black & white only)
Additional receiving operations
Polling overview
5 Dialling and storing numbers
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
vi
1
1
General information 1
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Fax, Copy,
Printer, Scanner, PC-Fax and Network.
When you are ready to learn detailed
information about these operations, read the
Advanced User's Guide, Software User’s
Guide, Network User’s Guide, and
Network Glossary that are on the
Documentation CD-ROM.
Viewing Documentation 1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
c Click your country.
1
d Point to your language, point to
View Guide, and then click the guide
you want to read.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
General information
1
Note
Note
Presto! PageManager User’s Guide
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to be
displayed correctly, you must click on
Allow Blocked Content, then click on
Yes in the Security Warning dialog box.
• (Windows
®
users only)1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
(Macintosh)
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 4 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
®
)
The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
Accessing Brother Support (Windows®) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/
Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
), click Brother
), click
), click
)
Accessing Brother Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
Supplies Information.
), click
),
), click
To return to the main page, click Back or
if you have finished, click Exit.
4
General information
1
5
Chapter 1
12
01.01.2011 15:15
Fax
MENU
Address
Book
Secure
Print
Direct
Print
03
Control panel overview 1
1 One Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
21-40 b
The 21-40 b lets you access One Touch
numbers 21 to 40 when held down.
2LCD
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
3 Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
4Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
This function transfers to the touchscreen
when you store quick dial numbers.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call. (not available in New Zealand)
5Stop/Exit
6Start:
Stops an operation or exits from a menu.
Colour
Lets you start sending faxes or making copies
in full colour.
Mono
Lets you start sending faxes or making copies
in black & white.
6
1
2345
678
01.01.2011 15:15
Fax
MENU
Address
Book
Secure
Print
Direct
Print
03
General information
7 FAX keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Mono
Start or Colour Start. Also, press this key after
you pick up the handset of an external
telephone during the F/T ring (fast
double-rings).
Redial/Pause
Redials the last number called. It also inserts a
Machine Status Description
Ready Mode
The machine is ready to
print, in sleep mode, there
is no print data, or the
power switch is off.
Receiving Data
The machine is either
receiving data from the
computer, processing data
in memory, or printing data.
pause when programming quick dial numbers
or when dialling a number manually.
8 Print Data / Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
Green (blinking)
Data Remaining
in Memory
Print data remains in the
machine memory.
multiple print jobs, hold down this key until the
LCD shows Cancel Printing (All).
Green
Also, this key will flash depending on the
machine’s status.
7
Chapter 1
03
1
11 10 9 8
2435 6 7
01.01.2011 15:15
Fax
Address
Book
Secure
Print
Setting Lock
Direct
Print
MENU
LCD Touchscreen 1
The LCD Touchscreen shows the current
machine status when the machine is idle.
1 Date and Time
Lets you see date and time.
2MENU
Lets you access the main menu.
3 Fax duplex (2–sided) receiving indicator
Appears when duplex printing is set to on for
received faxes.
4 Secure Print
Lets you access the secure print menu.
Active only when the machine has secure print
data.
5 Fax in memory
Shows how many received faxes are in the
memory.
6 Wireless Status
In FAX mode and SCAN mode a four level
indicator shows the current wireless signal
strength if you are using a wireless connection.
8 Direct Print
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine. (See Printing
data directly from the USB Flash memory drive
or digital camera supporting mass storage
on page 57.)
Active only when you insert a USB flash
memory drive or digital camera in the
machine's USB direct interface.
9 Security indicator
Shows machine's security status. Appears
when you turn on Secure Function Lock or
Setting Lock.
10 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press Stop/Exit to return to the
Ready screen.
11 Address Book
Lets you search the number you want to
fax/dial/E-mail/I-Fax.
0Max
7 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
8
General information
1
IMPORTANT
General Setup
Fax
Printer
Print Reports
MENU
Mode Timer
Tray Setting
Volume
Ecology
MENU
General Setup
Backlight
Dim Timer
Light
Off
MENU > General Setup
LCD Settings
Light
Dark
Med
MEMU > General Setup > LCD Settings
Backlight
Basic Operations 1
To operate the Touchscreen use your finger
to press the menu or option button directly on
the LCD screen.
To display and access all the screen menus
or options in a setting, press a b or d c to
scroll through them.
Press to return to the previous menu.
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
LCD back light setting is changed from
Light to Dark.
a Press MENU.
d Press Backlight.
e Press Dark.
f Press Stop/Exit.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display LCD Settings.
Press LCD Settings.
9
Chapter 1
Volume settings 1
Ring volume 1
You can choose a range of ring volume
levels, from High to Off.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Volume.
Press Volume.
d Press Ring.
e Press Low, Med, High or Off.
f Press Stop/Exit.
Beeper volume 1
Speaker volume 1
You can choose a range of speaker volume
levels, from High to Off.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Volume.
Press Volume.
d Press Speaker.
e Press Low, Med, High or Off.
f Press Stop/Exit.
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Volume.
Press Volume.
d Press Beeper.
e Press Low, Med, High or Off.
f Press Stop/Exit.
10
2
2
WARNING
Loading paper 2
Loading paper and print media
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by pressing the
buttons on the Touchscreen.
Loading paper in the standard paper tray 2
You can load up to 250 sheets for Tray 1 and
500 sheets for the optional lower tray
(Tray 2). Paper can be loaded up to the
maximum paper mark (b b b) on the sliding
paper width guide. (For recommended paper
to use, see Paper capacity of the paper trays
on page 22.)
Printing on plain paper, thin paper or
recycled paper from the standard
2
paper tray (Tray 1) 2
a Pull the paper tray completely out of the
machine.
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
11
Chapter 2
1
1
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
12
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
1
Loading paper
2
1
Loading paper in the multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, glossy paper, labels,
or envelopes. (For recommended paper to
use, see Paper capacity of the paper trays
on page 22.)
Printing on plain paper, bond paper, labels or glossy paper from the MP tray
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
2
13
Chapter 2
Note
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The top of paper edge is positioned
between the arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
14
Loading paper
2
1
Printing on envelopes and thick paper from the MP tray 2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
c Lift up the support flap to prevent
envelopes or thick sheets of paper from
sliding off the face-down output tray. If
the support flap is closed you should
remove each envelope as soon as it
comes out of the machine.
d Put up to 3 envelopes or up to 25 sheets
of thick paper (163 gsm) in the MP tray.
If you add more envelopes or paper it
may cause a jam. Make sure:
The top edge of the envelope is
positioned between the arrows (1).
15
Chapter 2
Note
1
The side to be printed on must be
face up.
f Pull down the two grey levers, one on
the left-hand side and one on the righthand side, to the envelope position as
shown in the illustration below.
e Open the back cover (Face-up output
tray).
g Close the back cover.
h Send the print data to the machine.
i When you have finished printing, open
the back cover and reset the two grey
levers which were pulled down in
step f back to their original positions.
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
16
Loading paper
2
2
2
1
1
Unscannable and unprintable areas 2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
Usage Document
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
Fax (Sending) Letter 3 mm 4 mm
A4 3 mm 3 mm
*
Copy
*
a single copy
Letter 4 mm 4 mm
A4 4 mm 4 mm
or a 1 in 1 copy
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm
Print Letter 4 mm 4 mm
A4 4 mm 4 mm
17
Chapter 2
Note
Note
Paper settings 2
Paper Size and Type 2
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
You can use the following sizes of paper for
printing copies: A4, Letter, Legal, Executive,
A5, A5 L, A6, B5, B6 and Folio and the
following sizes for printing faxes: A4, Letter,
Legal or Folio (8.5 in. × 13 in.).
Following on the paper size setting, you can
set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
e Press d or c to display the paper size
options.
Press A4, Letter, Legal,
Executive, A5, A5 L, A6, B5, B6,
Folio or Any.
• The Any option appears only when you
choose the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A5 L and A6 size are not available for
Tray#2.
f Press Thin, Plain, Thick, Thicker,
Recycled Paper or Glossy.
g Press Stop/Exit.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Do one of the following:
To set the paper type for the
MP Tray press a or b to display
MP Tray.
Press MP Tray
To set the paper type for Tray#1
press a or b to display Tray#1.
Press Tray#1
To set the paper type for Tray#2
press a or b to display Tray#2.
Press Tray#2
optional tray.
1
The Tray#2 button will be selectable if the
optional tray is inst alled.
1
if you installed the
You can choose Glossy for the
MP Tray.
18
Loading paper
2
Note
Note
Tray Use in copy mode 2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
1
, the machine pulls the
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Copy.
Press Tray Use:Copy.
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the
optional tray is installed.
1
or T1>T21>MP.
1
f Press Stop/Exit.
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
Tray Use in fax mode 2
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
When you choose MP>T1>T2
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
,
Error and maintenance messages
on page 115.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
1
, the machine pulls the
1
>MP, the machine
1
, the machine
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
d Press a or b to display Tray Use:Fax.
Press Tray Use:Fax.
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the
optional tray is installed.
1
or T1>T21>MP.
1
f Press Stop/Exit.
19
,
Chapter 2
Tray Use in print mode 2
You can change the default tray the machine
will use for printing from your computer.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print.
Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the
optional tray is inst alled.
1
or T1>T21>MP.
f Press Stop/Exit.
1
,
20
Loading paper
2
Acceptable paper and other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, glossy paper,
labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Type and size of paper 2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The name for the paper trays in the printer driver in this Guide are as follows: 2
Tray and optional unit Name
Standard paper tray Tray 1
Multi-purpose tray MP Tray
Optional lower tray Tray 2
21
Chapter 2
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray
(Tray 1)
A4, Letter, Legal
Executive, A5,
A5 (Long Edge), A6, B6,
2
Folio
Multi-purpose Tray
(MP Tray)
Optional Lower Tray
(Tray 2)
1
Legal or Folio size paper are not available in some regions.
2
Folio size is 215.9 mm x 330.2 mm.
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
A4, Letter, Legal, B5,
Executive, A5, B6,
2
Folio
1
, B5,
Plain paper, Thin paper
and Recycled paper
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes, Labels and
Glossy paper
Plain paper, Thin paper
and Recycled paper
up to 250 [80 gsm]
50 sheets [80 gsm]
3 Envelopes
1 Glossy paper
up to 500 [80 gsm]
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight 75-90 gsm
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness
90-150 cm
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler
10e
10e
CaCO
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Use paper made for plain paper copying.
Use paper that is 75 to 90 gsm.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm
(Neutral)
3
22
Loading paper
2
IMPORTANT
1
1
Handling and using special paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 200 degrees
centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
Types of paper to avoid 2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
23
Chapter 2
IMPORTANT
Envelopes 2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid 2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with double flaps as shown in figure
below
• with sealing flaps that are not folded
down when purchased
• with sealing flaps as shown in figure
below
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
24
• with each side folded as shown in
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
2
Labels 2
IMPORTANT
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 200 degrees
centigrade (392 degrees Fahrenheit) for a
period of 0.1 seconds.
Loading paper
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
25
IMPORTANT
Note
Loading documents 3
1
3
How to load documents
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic document feeder (ADF) 3
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
Document Sizes Supported 3
3
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
on page 27.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
1
2
Length: 147.3 to 356.0 mm
Width: 147.3 to 215.9 mm
Weight: 64 to 90 gsm
How to load documents 3
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
b Fan the pages well.
c Place your document face up top edge
first in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
d Adjust the paper guides (1) to fit the
width of your document.
26
3
Note
• To avoid damaging your machine while
Note
IMPORTANT
using the ADF, DO NOT pull on the
document while it is feeding.
• To scan non-standard documents, see Using the scanner glass on page 27.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book one page at a time.
Document Sizes Supported 3
Length: Up to 355.6 mm
Width: Up to 215.9 mm
Weight: Up to 2.0 kg
Loading documents
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
How to load documents 3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
c Close the document cover.
If the document is a book or is thick, do not
slam or press on the cover.
27
4
Note
Note
Note
Duplex Fax
Address Book
Fax
Resolution
Off Standard
FAX
Sending a fax 4
How to send a fax 4
The following steps show how to send a fax.
a When you want to send a fax, or change
fax send or receive settings, press the
(FAX) key to illuminate it in blue.
The LCD shows:
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF) on page 26.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 27.)
To send colour faxes with multiple pages
use the ADF.
c Set the scanner glass size, fax
resolution or contrast if you want to
change them.
For more advanced fax sending
operations and settings, see Sending a
fax in Chapter 3 of the Advanced User's
Guide:
• Broadcasting
• Duplex Fax (2-sided fax layout)
• Delayed Fax
• Batch TX
• Real Time TX
• Polled TX
• Overseas Mode
• Fax Resolution
• Contrast
• Glass ScanSize
• Coverpage Setup
• Coverpage Note
• Set New Default
• Factory Reset
d Choose one of the options below:
If you want to send a single-sided
document, go to step e.
If you want to send a 2-sided
document, you need to choose the
duplex scanning format of your
2-sided document.
Press Duplex Fax and choose
DuplexScan :LongEdge or
DuplexScan :ShortEdge.
28
You can send 2-sided documents from the
ADF.
Sending a fax
4
Note
Note
e Enter the fax number using the dial pad.
You can also enter the fax number on
the LCD by pressing Address Book
and Send a fax, or you can press an
One Touch key on the machine’s control
panel. (For details, see How to dial
on page 46.)
f Press Mono Start or Colour Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine
will send the document without asking if
there are additional pages to scan.
If you press Mono Start, the
machine starts scanning the first
page.
Do one of the following:
• To send a single page, press No
(or press Mono Start again). The
machine starts sending the
document.
Faxing Letter/Legal/Folio size documents from the scanner glass 4
When faxing Letter/Legal/Folio size
documents, you will need to set the scan
glass size to Letter or Legal/Folio;
otherwise, a portion of your faxes will be
missing.
a Press (FAX).
b Press d or c to display
Glass ScanSize.
Press Glass ScanSize.
c Press Letter or Legal/Folio.
d Press Stop/Exit.
You can save the setting you use most
often by setting it as the default. (See
Setting your changes as the new default in
Chapter 3 of the Advanced User's Guide.)
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
Mono Start. The machine starts
scanning the page. (Repeat this
step for each additional page.)
If you press Colour Start and
Yes (Color fax), the machine
starts sending the document.
To cancel, press Stop/Exit.
29
Chapter 4
Colour fax transmission 4
Your machine can send a colour fax to
machines that support this feature. Colour
faxes cannot be stored in the machine's
memory. When you send a colour fax, the
machine will send it in real time (even if Real
Time TX is set to Off).
Cancelling a fax in progress 4
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialling
or sending, the LCD will show
Cancel Job?.
Press Yes to cancel the fax.
Transmission verification report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
30
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Report Setting.
Press Report Setting.
d Press Transmission.
e Press On, On+Image, Off or
Off+Image.
f Press Stop/Exit.
4
Note
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See
Real Time Transmission in Chapter 3 of
the Advanced User's Guide.)
• If your transmission is successful, OK will
appear next to RESULT on the
Transmission Verification Report.
If transmission is not successful, ERROR
will appear next to RESULT.
Sending a fax
31
Receiving a fax 5
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
5
Receive modes 5
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choosing the receive mode 5
By default, your machine will automatically receive any faxes that are sent to it. The diagrams
below will help you choose the correct mode. (For more detailed information about the receive
modes, see Using receive modes on page 33.)
To set the receive mode follow the instructions below.
a Press MENU.
b Press a or b to display Initial Setup.
Press Initial Setup.
c Press a or b to display Receive Mode.
Press Receive Mode.
d Press Fax Only, Fax/Tel, External TAD or Manual.
e Press Stop/Exit.
The LCD will display the current receive mode.
32
Receiving a fax
5
Using receive modes 5
Some receive modes answer faxes
automatically (Fax Only and Fax/Tel).
You may want to change the Ring Delay
before using these modes. (See Ring Delay
on page 34.)
Fax Only 5
Fax Only mode will automatically answer every call as a fax.
Fax/Tel 5
Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double-ring made by your machine.
Use this mode if you receive few voice
calls.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 34 and Ring Delay on page 34.)
Manual 5
Manual mode turns off all automatic answering functions unless you are using the
Distinctive Ring
1
Fax Ability in New Zealand.
To receive a fax in Manual mode lift the
handset of the external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start, and choose
Receive to receive the fax. You can also use
the Fax Detect feature to receive faxes by
lifting a handset on the same line as the
machine.
(Also see Fax Detect on page 35.)
If you use a computer modem on the same
line, Faxing will not operate correctly.
1
feature.
External TAD 5
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD on page 41.)
33
Chapter 5
Receive Mode settings 5
Ring Delay 5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, choose the
maximum number of rings. (See Operation
from external or extension telephones
on page 43 and Fax Detect on page 35.)
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Ring Delay.
Press Ring Delay.
F/T Ring Time (Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using Remote Codes on page 44.)
a Press MENU.
b Press a or b to display Fax.
Press Fax.
e Press the button on the LCD to choose
how many times the line rings before the
machine answers (02–10 for Australia,
01–10 for New Zealand, 00–10 for some
countries).
f Press Stop/Exit.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
F/T Ring Time.
Press F/T Ring Time.
e Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
f Press Stop/Exit.
34
Receiving a fax
5
Note
Fax Detect 5
If Fax Detect is On: 5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Off: 5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Mono Start or Colour Start, and then
press Receive to receive the Fax.
If you answered at an extension telephone
press l51 (l91 for New Zealand).
(See Operation from external or extension
telephones on page 43.)
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51 (l91 for
New Zealand).
f Press Stop/Exit.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
• We do not recommend having a PC plus
fax machine on the same line.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Fax Detect.
Press Fax Detect.
e Press On or Off.
35
6
Note
Telephone and external devices 6
Telephone line services
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
Do you have Voice Mail? 6
If you have Voice Mail on the telephone line
that you will install your new Machine on,
there is a strong possibility that Voice Mail
and the Machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the Machine can work
together without any problems. I f e a ch o ne
has a separate telephone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions to ‘register’ the
new Distinctive Ring pattern they give you.
This is so your Machine can recognize its
incoming calls.
Telephone Service for
6
Australia
Distinctive Ring 6
Distinctive Ring1 is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring”, but
telephone companies market the service
under a variety of names. This service
establishes a second telephone number on
the same line as your existing telephone
number, and each number has its own ring
pattern. Typically, the original number rings
with the standard ring pattern and is used for
receiving voice calls, and the second number
rings with a different ring pattern and is used
for receiving faxes. Only one call can be
answered (or made) at any one time and
while this call is in progress, incoming calls to
either number will be presented with a busy
tone.
1
Contact your Telephone Service Provider to
determine availability and any other related details.
After you have set the Distinctive Ring
feature to On, the receive mode is set to
Manual automatically. Your Distinctive
Ring Number does not allow Voice Calls only Faxes. You cannot change the
receive mode from Manual mode while
the Distinctive Ring is set to on.
6
36
Telephone and external devices
6
Note
All extension phones ring twice,
fax machine is silent.
Fax machine
automatically
receives and prints
fax message
without ringing.
Fax machine
begins ringing
on third ring.
Registered
Fax
Number
Main number
(Voice Number)
You answer the call
at an external phone
or an extension
telephone.
Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
How does your telephone company’s “Distinctive Ring” service work? 6
Using “Distinctive Ring” service of your
telephone company is the most efficient way
to receive both fax and telephone calls on the
same line. When the voice call comes in, all
phones (extension and external) and the fax
machine will ring to alert you to pick it up. If a
fax call comes in, the fax machine will answer
automatically without ringing, whereas the
extension and external phones will ring twice
with a Distinctive Ring pattern. It is also a
more efficient way of operating a Fax
machine with an extension phone as you do
not have to use the remote activation codes.
It gives you two independent numbers
without the higher cost of a second line.
Set the Distinctive Ring to ON Very important! 6
After you have set the Distinctive Ring feature
to ON, the receive mode is set to Manual
automatically. Your Distinctive Ring Number
does not allow Voice Calls - only Faxes. You
cannot change the receive mode to another
mode while the Distinctive Ring is set to on.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press On.
f Press Stop/Exit. Distinctive Ring is now
set to on.
What does Brother’s “Distinctive Ring” do? 6
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Turning off Distinctive Ring 6
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press Off.
f Press Stop/Exit.
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the receive
mode on page 32.)
37
Chapter 6
Telephone Service for New Zealand 6
FaxAbility 6
FaxAbility is a service offered by Telecom
that allows you to have an additional number
on one telephone line, with its own distinctive
ring pattern. This way, when you get an
incoming call, you can identify the number
being called by its ring.
How Will the Fax Machine Treat All Other Numbers? 6
FaxAbility mode ensures that the machine
will answer calls to the FaxAbility (secondary)
number. When a call comes in to your main
number, all the telephones will ring. You can
set an external answering device (TAD) to
answer calls on the other number(s). (See the
chart in the following page.)
What is the Advantage of Using the FaxAbility Function?
Using FaxAbility is the most efficient way to
receive both fax and telephone calls on the
same line. It is much easier for your callers
who dial manually. The fax machine will
answer with receiving tones so they will not
have to press an activation code. And the
people who call to talk on your main number
will not have to talk to your fax machine.
Basically, it gives you two independent
numbers without the higher cost of a second
line.
How Does FaxAbility Work? 6
Your telephone number will have the
standard ring pattern of long, long tone, while
the new number will have a ring pattern of
long, silence, long, etc. When FaxAbility is
On, you will not hear the first ring of all
incoming calls on the fax machine. Extension
telephones will ring as usual. If the fax
machine recognizes the ring pattern, all
ringing will stop and the fax machine will
answer and automatically receive the fax
message. Otherwise, you will hear the
extension telephones and the fax machine
continue to ring. The fax machine always
listens to the ring pattern before it answers,
so do not pick up the telephone during that
time. You will quickly learn to recognize the
ring pattern for faxes, so you will not be
tempted to answer that number. Either you or
a telephone answering device can answer
the main number(s).
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
6
All extension phones ring twice,
fax machine is silent.
Registered
Fax
Number
Fax machine
automatically
receives and prints
fax message
without ringing.
You answer the call
at an external phone
or an extension
telephone.
Main number
(Voice Number)
Fax machine
begins ringing
on third ring.
Telephone Answering
Device (TAD)
answers the call.
38
6
Note
After you have set the FaxAbility feature to
Note
Note
On, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility
number, Manual mode means you must
answer all the call yourself. You can not
change the receive mode to the other
mode while the FaxAbility is set to on.
How to Turn FaxAbility OFF or ON 6
The FaxAbility function is designed to
accommodate the FaxAbility service provided
by Telecom. To change the setting, repeat
Steps 1-5; Step 5 is where you can choose
either On or Off.
Call Waiting beeps caused by incoming calls
on your main number can affect fax
transmissions. If you have FaxAbility Service
but don’t have Call Waiting, you need do
nothing at this stage. If you do have Call
Waiting as well as FaxAbility, set the Call
Waiting menu option to On. See below.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press FaxAbility.
e Press On or Off.
If you have FaxAbility service, choose
On.
f Press Call Waiting to On or Off. If
you have Call Waiting service, choose
On to avoid the trouble caused by Call
Waiting.
Telephone and external devices
Telephone Service for Some Countries 6
Distinctive Ringing (For Singapore and Hong Kong) 6
This machine feature lets you use the
Distinctive Ringing subscriber service offered
by some telephone companies, which allows
you to have several telephone numbers on
one telephone line. Each telephone number
has its own Distinctive Ringing pattern, so
you will know which telephone number is
ringing. This is one way you can have a
separate telephone number for your
machine.
Your machine has a Distinctive Ringing
function, allowing you to dedicate one
telephone number just for receiving faxes.
You will need to set Distinctive Ringing to On.
• You can switch it off temporarily, then turn
it back on. When you get a new fax
number, make sure you reset this
function.
• The machine will answer only calls to the
Distinctive Ringing number.
After you have set the Distinctive Ring
feature to On, the receive mode is set to
Manual automatically. Unless you have a
TAD or Voice Mail set up on the Distinctive
Ring number, Manual mode means you
must answer all the call yourself. You can
not change the receive mode to the other
mode while the Distinctive Ring is set to
On.
g Press Stop/Exit.
39
Chapter 6
Note
Registering the Distinctive Ring pattern Very important! 6
After you have set the Distinctive Ring feature
to ON, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manual mode means you must
answer all the calls yourself. You can not
change the receive mode to another mode
while the Distinctive Ring is set to on.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the receive
Mode again. (See Choosing the receive
mode on page 32.)
e Press On.
f Press Stop/Exit. Distinctive Ring is now
set to on.
Turning off Distinctive Ring 6
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press Off.
f Press Stop/Exit.
40
Telephone and external devices
6
Note
1
1
2
(Example
for
Australia)
Connecting an external TAD 6
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD to one or two rings.
Connections 6
The external TAD must be connected as
shown in the illustration below.
1TAD
2 Protective Cap
a Set your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Choosing the
receive mode on page 32.)
41
Chapter 6
Note
Recording an outgoing message (OGM) 6
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Remote Activation code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 (l91 for New Zealand) and
Start to send a fax.”
• You need to turn the Remote Codes
setting to on to use the Fax Activation
Code l51 (l91 for New Zealand). (See
Using Remote Codes on page 44.)
• We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
Multi-line connections (PABX)6
Most offices use a central telephone system.
Brother recommends that all our Fax/MFC
machines be connected to a discreet
(dedicated) line. Although a particular PABX
may appear to work with a particular model of
fax machine, we cannot guarantee that the
unit will operate correctly.
While it is often relatively simple to connect a
fax machine to a PABX (Private Automatic
Branch Exchange), we suggest that you
contact the company that installed your
telephone system and ask them to connect
the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can
cause some functions of the fax machine not
to work correctly.
42
Telephone and external devices
6
Note
Note
2
1
3
(Example
for
Australia)
External and extension telephones 6
You need to turn the Remote Codes
setting to on to use the Remote Activation
Code l51 (l91 for New Zealand) and
Remote Deactivation Code #51 (#91 for
New Zealand). (See Using Remote Codes
on page 44.)
Connecting an external or extension telephone 6
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Operation from external or extension telephones 6
If you answer a fax call on an extension
telephone, or an external telephone that is
correctly connected to the machine through
the T-piece connection, you can make your
machine take the call by using the Remote
Activation code. When you press the Remote
Activation code l51 (l 91 for New Zealand)
the machine starts to receive the fax.
If you answer a call and no one is on the line: 6
You should assume that you’re receiving a
manual fax.
Press l51 (l91 for New Zealand) and wait for
the chirp or until the LCD shows Receiving,
and then hang up.
You can also use the Fax Detect feature to
make your tactically take the call. (See
Fax Detect on page 35.)
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using an external telephone,
the LCD shows Telephone.
For Fax/Tel mode only 6
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (fast double-ringing) to
alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Hook to answer.
If you are at an extension telephone, you will
need to lift the handset during the F/T Ring
Time and then press #51 (#91 for
New Zealand) between the fast
double-ringings. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l51 (l91
for New Zealand).
43
Chapter 6
Note
Using a non-Brother cordless external handset 6
If your non-Brother cordless telephone is
connected to the telephone line cord (see
page 43) and you typically carry the cordless
handset elsewhere, it is easier to answer
calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
three-digit code using the numbers
0-9, l, #.
• Remote Codes might not work with some
telephone systems.
• Not all brands of cordless telephones are
compatible for use with your machine.
Remote Deactivation Code 6
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T (fast
double-ring) after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T ring off by pressing #51
(#91 for New Zealand) (make sure you press
this between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Hook.
Turning on the Remote Codes 6
You need to turn the Remote Codes setting to
on to use the Fax Receive Code and
Telephone Answer Code.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
Using Remote Codes 6
Remote Activation Code 6
If you answer a fax call on an external or
extension telephone, you can tell your
machine to receive it by pressing the Remote
Activation Code l51 (l91 for New Zealand).
Wait for the chirping sounds then replace the
handset. (See Fax Detect on page 35.) Your
caller will have to press start to send the fax.
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Mono Start or
Colour Start.
44
d Press a or b to display Remote Codes.
Press Remote Codes.
e Press On.
f If you do not want to change the Remote
Activation Code, press on the LCD.
g Press Stop/Exit.
6
Changing the Remote Codes 6
The preset Remote Activation Code is l51
(l91 for New Zealand). The preset Remote
Deactivation Code is #51 (#91 for
New Zealand). If you are always
disconnected when accessing your External
TAD, try changing the three-digit remote
codes, for example ### and 555.
a Press MENU.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Remote Codes.
Press Remote Codes.
e Press On or Off.
Telephone and external devices
f If you chose On in step e, enter the new
Remote Activation Code.
Press OK.
g Enter the new Remote Deactivation
Code.
Press OK.
h Press Stop/Exit.
45
7
Note
Dialling and storing numbers 7
How to dial 7
You can dial in any of the following ways.
Manual dialling 7
Use the dial pad to enter all the digits of the
telephone or fax number.
One Touch dialling 7
Press the One Touch key that stores the
number you want to call. (See Storing
One Touch Dial numbers on page 50.)
Speed dialling 7
a Press Address Book.
b Press the three-digit number you want
to call. You can also display the
numbers in alphabetical order by
pressing on the Touchscreen.
c Press Send a fax or
Send a E-mail.
d Press Mono Start or Colour Start.
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
To dial One Touch numbers 21 to 40, hold
down 21-40 as you press the One Touch key.
46
Dialling and storing numbers
7
Note
Search 7
You can search alphabetically for names you
have stored in the One Touch and Speed Dial
memories. (See Storing One Touch Dial
numbers on page 50 and Storing Speed Dial
numbers on page 52.)
a Press Address Book.
b Press on the Touchscreen.
c Press the first few letters of the name on
the Touchscreen.
Press OK.
d Press a or b to scroll until you find the
name you are looking for.
Press the name you are looking for.
e Press Send a fax or
Send a E-mail.
f Press Mono Start or Colour Start.
Fax redial 7
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
If you are sending a fax manually and the line
is busy, press Redial/Pause and try it again.
You can call the last number dialled, by
pressing Redial/Pause.
Redial/Pause only works if you dialled from
the control panel.
• If the LCD shows
Results cannot be found. when
you enter the first few letters of the name,
it means that a name for the letter is not
stored.
• One Touch Dial number and Speed Dial
numbers stored without the name cannot
be retrieved by the search function.
LDAP search 7
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (For details about how to set up
LDAP see the Network User's Guide.)
47
Chapter 7
Storing numbers 7
You can set up your machine to do the
following types of easy dialling: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and Speed
Dial number. When you dial a quick dial
number, the LCD shows the name, if you
stored it, or the number. A scan profile can
also be stored along with the fax number.
If you lose electrical power, the quick dial
numbers stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number.
Storing a pause 7
Press Pause to insert a 3.5-second pause
between numbers. You can press Pause as
many times as needed to increase the length
of the pause.
48
Dialling and storing numbers
7
Note
One Touch and Speed Dial Storage Options 7
The following chart shows the selections for the settings for One Touch and Speed Dial numbers.
When you store numbers, the LCD instructs you to choose from the options shown in the following
steps.
Step 1
Enter Name
Enter the name
you want to
store
or
Press OK
Step 2
Select Registration
Type
Fax Enter the Fax
IFAX Enter the E-mail
E-Mail Color PDF 100 dpi, 200 dpi,
E-Mail Color JPEG 100 dpi, 200 dpi,
E-Mail Color XPS 100 dpi, 200 dpi,
E-Mail Gray PDF 100 dpi, 200 dpi,
E-Mail Gray JPEG 100 dpi, 200 dpi,
E-Mail Gray XPS 100 dpi, 200 dpi,
E-Mail B&W PDF 200 dpi,
E-Mail B&W TIFF 200 dpi,
Step 3
Enter Number or
E-mail Address
Number
Address
Step 4
Select Resolution
Standard, Fine,
S.Fine, Photo
Standard, Fine,
Photo
300 dpi, 600 dpi
300 dpi, 600 dpi
300 dpi, 600 dpi
300 dpi
300 dpi
300 dpi
200 x 100 dpi
200 x 100 dpi
Step 5
Select File type
-
-
PDF, PDF/A,
Secure PDF,
Signed PDF
-
-
PDF, PDF/A,
Secure PDF,
Signed PDF
-
-
PDF, PDF/A,
Secure PDF,
Signed PDF
-
• If you choose Signed PDF, you must install a certificate on your machine using Web Based
Management. Choose Configure Signed PDF Settings from Administrator Settings in Web
Based Management. For how to install a certificate, see the Network User's Guide.
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the
necessary information to be able to reproduce the document after long-term storage.
• A Signed PDF helps prevent data tampering and the impersonation of an author by including
a digital certificate within the document.
49
Chapter 7
Note
Note
Storing One Touch Dial numbers 7
Your machine has 20 One Touch keys where
you can store 40 fax or telephone numbers or
E-mail addresses for automatic dialling. To
access numbers 21 to 40, hold down 21-40
as you press the One Touch key.
a Press the One Touch key where you
want to store the number or E-mail
address.
If a number or E-mail address is not
stored there, the LCD shows
Not Registered
Register Now?.
Press Yes.
Or, you can use the LCD buttons by
pressing Address Book, More and
Set One Touch Dial, and then
enter the number of the One Touch key
where you want to store the number or
E-mail address and press OK.
c Press d or c to select
Fax,
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG or
E-Mail Gray XPS.
d Enter the telephone, fax number (up to
20 characters each) or E-mail address
(up to 60 characters each). Use the
chart on Entering text on page 192 to
help you enter letters.
Press OK.
• If you selected an E-mail Registration
Type in step c and save the E-mail
address, you can only use the E-mail
address when you are in Scan mode.
• If you selected the IFAX Registration Type
in step c and save the E-mail address,
you can only use the E-mail address when
you are in Fax mode.
If the One Touch number you choose is
already taken, the OK button on the LCD
will not work. Choose a different number.
b Do one of the following:
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. Use the chart on
Entering text on page 192 to help
you enter letters.
Press OK.
Press OK to store the number or
E-mail address without a name.
50
Dialling and storing numbers
7
Note
Note
e To save a fax/scan resolution along with
the number/E-mail address, go to the
appropriate step as shown in the
following table.
Option selected in step c Go to step
Fax f
IFAX g
E-Mail Color PDF
hE-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
iE-Mail Gray JPEG
E-Mail Gray XPS
E-Mail B&W PDF
E-Mail B&W TIFF
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
• For details about the file format, see Using
the Scan key in the Software User's
Guide.
j
f Select the resolution from Standard,
Fine, S.Fine or Photo and go to
step l.
i Select the resolution from 100 dpi,
200 dpi or 300 dpi.
If you chose E-Mail Gray PDF, go
to step k.
If you chose E-Mail Gray JPEG or
E-Mail Gray XPS, go to step l.
j Select the resolution from 200 dpi or
200 x 100 dpi.
If you chose E-Mail B&W PDF, go
to step k.
If you chose E-Mail B&W TIFF, go
to step l.
k Select the PDF type from PDF, PDF/A,
Secure PDF or Signed PDF that will
be used to send to your PC.
If you choose Secure PDF, the machine
will ask you to enter a fou-digit password
using numbers 0-9 before it starts
scanning.
l When the LCD displays your settings,
press OK to confirm.
m Press Stop/Exit.
g Select the resolution from Standard,
Fine or Photo and go to step l.
h Select the resolution from 100 dpi,
200 dpi, 300 dpi or 600 dpi.
If you chose E-Mail Color PDF,
go to step k.
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
step l.
51
Chapter 7
Note
Note
Storing Speed Dial numbers 7
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys (for
example: press Address Book, the number
you want to call and Send a fax). The
machine can store 300 Speed Dial numbers
(001-300).
a Press Address Book.
b Press More.
c Press Set Speed Dial.
d Do one of the following:
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. Use the chart on
Entering text on page 192 to help
you enter letters.
Press OK.
Press OK to store the number or
E-mail address without a name.
e Press d or c to select
Fax,
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG or
E-Mail Gray XPS.
f Enter the fax/telephone number (up to
20 characters each) or E-mail address
(up to 60 characters each). Use the
chart on Entering text on page 192 to
help you enter letters.
Press OK.
• If you selected an E-mail Registration
Type in step e and save the E-mail
address, you can only use the E-mail
address when you are in Scan mode.
• If you selected the IFAX Registration Type
in step e and save the E-mail address,
you can only use the E-mail address when
you are in Fax mode.
g To save a fax/scan resolution along with
the number/E-mail address, go to the
appropriate step as shown in the
following table.
Option selected in step e Go to step
Fax h
IFAX i
E-Mail Color PDF
jE-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
kE-Mail Gray JPEG
E-Mail Gray XPS
E-Mail B&W PDF
E-Mail B&W TIFF
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
• For details about the file format, see the
Software User's Guide.
l
h Select the resolution from Standard,
Fine, S.Fine or Photo and go to
step n.
i Select the resolution from Standard,
Fine or Photo and go to step n.
52
Dialling and storing numbers
7
Note
Note
j Select the resolution from 100 dpi,
200 dpi, 300 dpi or 600 dpi.
If you chose E-Mail Color PDF,
go to step m.
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
step n.
k Select the resolution from 100 dpi,
200 dpi or 300 dpi.
If you chose E-Mail Gray PDF, go
to step m.
If you chose E-Mail Gray JPEG or
E-Mail Gray XPS, go to step n.
l Select the resolution from 200 dpi or
200 x 100 dpi.
If you chose E-Mail B&W PDF, go
to step m.
If you chose E-Mail B&W TIFF, go
to step n.
m Select the PDF type from PDF, PDF/A,
Secure PDF or Signed PDF that will
be used to send to your PC.
Changing or Deleting One Touch and Speed Dial numbers 7
You can change or delete a One Touch or
Speed Dial number that has already been
stored.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the LCD. You
cannot select the number to make changes or
to delete it unless you first cancel the
scheduled job. (See Checking and canceling
waiting jobs in chapter 3 of the Advanced
User's Guide.)
a Press Address Book.
b Press More.
c Do one of the following:
Press Change to edit the name,
number or E-mail address and go to
step d.
Press Delete to delete all
information in a Speed Dial or One
Touch number.
If you choose Secure PDF, the machine
will ask you to enter a four-digit password
using numbers 0-9 before it starts
scanning.
n Enter a three-digit Speed Dial location
number (001-300).
Press OK.
o When the LCD displays your settings,
press OK to confirm.
p Press Stop/Exit.
Select the number you want to delete
by pressing it to display a red check
mark.
Press OK.
When Erase This Data?
appears, press Yes to accept it.
Go to step h.
d Press a or b to display the number you
want to change.
Press the number you want to change.
One Touch Dial numbers begin with l.
Speed Dial numbers begin with #.
53
Chapter 7
Note
e Press Name:
Number/Address:
Resolution: or
PDF Type:
f Do one of the following:
If you chose Name:, enter the name
(up to 15 characters) by pressing the
buttons on the Touchscreen.
Press OK.
If you chose Number/Address:,
enter the new number (up to 20
digits) or E-mail address (up to 60
digits) by pressing the buttons on the
Touchscreen.
Press OK.
If you chose Resolution:, press
one of the available resolution
options displayed on the
Touchscreen.
If you chose PDF Type:, press one
of the available file type options
displayed on the Touchscreen.
Tone or Pulse (not available in New Zealand) 7
If you have a Pulse dialling service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have Touch Tone service, you
will not need this feature to send tone signals.
a Press Hook.
b Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
When you hang up, the machine will
return to the Pulse dialling service.
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press . Re-enter the character.
The LCD will display your new setting.
g Do one of the following:
To finish changing, press OK.
To change more details, go to
step f.
h Press Stop/Exit.
54
8
8
Note
Note
Enlarge/
Reduce
Quality
Duplex Copy
100% OffAuto
Favorite
Copy
Making copies 8
How to copy 8
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide.
a When you want to make a copy, press
(COPY) to illuminate it in blue.
Make sure you are in Copy mode.
The LCD shows:
c Press Mono Start or Colour Start.
If the LCD shows Please Wait and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the colour registrations and cleaning
process of the belt unit.
Stop copying 8
To stop copying, press Stop/Exit.
Copy settings 8
Press COPY and then press d or c to choose
the setting you want. For details about
changing the copy settings, see Copy
settings in Chapter 7 of the Advanced User's
Guide.
You can change the following copy settings:
You can enter the number of copies
you want by pressing the + and buttons on the Touchscreen.
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
Chapter 1 of the Advanced User's Guide.)
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF) on page 26.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 27.)
Quality
Enlarge/Reduce
Duplex Copy
Tray Use
Brightness
Contrast
Stack / Sort
Page Layout
2in1(ID)
Color Adjust (Saturation)
Set New Default
Factory Reset
Favorite Settings
Favorite
55
Note
Note
Printing data from a USB Flash
9
memory drive or digital camera
supporting mass storage
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
• Some USB Flash memory drives may not
work with the machine.
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
Creating a PRN or
®
PostScript
direct printing
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
3™ file for
b Choose Brother MFC-XXXX Printer (1)
and check the Print to file box (2).
Click Print.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
9
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
9
1
2
56
Printing data from a USB Flash memory drive or digital camera supporting mass storage
9
Note
Note
1
1
Printing data directly from the USB Flash memory drive or digital camera supporting mass storage
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
Press Direct Print. Your machine
will enter Direct Print Mode.
• Make sure your digital camera is turned
on.
• If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print. (For explanations
9
about error messages that may occur, see
Switching Users in chapter 2 of the
Advanced User's Guide.)
b Press a or b to choose the folder name
and file name you want to print.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• If you want to print an index of the files,
press Index Print on the
Touchscreen. Press Mono Start or
Colour Start to print the data.
• When the machine is in Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
flash memory drive to the USB direct
interface. Press the Touchscreen or any
key to wake up the machine. Press
Direct Print on the Touchscreen, the
LCD will show the Direct Print menu.
c Choose the number of copies you want
by pressing the + and - buttons on the
Touchscreen.
d Do one of the following:
Press Print Settings. Go to
step e.
If you do not need to change the
current default settings, go to
step g.
57
Chapter 9
Note
IMPORTANT
Note
e Press a or b to display an option setting
you need to change.
Press the option and change the setting.
• You can choose the following settings:
Paper Size
Paper Type
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of
these settings may not appear.
f Do one of the following:
If you want to change other option
settings, repeat step e.
If you do not want to change any
other options, press and go to
step g.
Changing the default settings for direct print 9
You can change the default settings for Direct
Print.
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface on the front of the machine.
b Press Direct Print on the LCD.
c Press Default Settings.
d Press a or b to display the setting you
want to change.
Press the setting.
e Press the new option you want. Repeat
steps d to e for each setting you want
to change.
How to display all available options:
When the LCD displays the d and c
buttons, press d or c to display all
available options.
g Press Mono Start or Colour Start to
print the data.
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
58
10
How to print from a computer 10
10
Printing a document 10
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
Printing for Windows
for Macintosh in the Software User's Guide
for the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Paper Size
®
or Printing and Faxing
Orientation
Copies
Media Type
Print Quality
Colour / Mono
Multiple Page
Duplex / Booklet
Paper Source
Click OK.
e Click OK to begin printing.
59
Note
How to scan to a computer 11
11
Scanning a document as PDF file using
®
ControlCenter4 (Windows
(For Macintosh users) See Scanning in the Software User's Guide.
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
a Load your document. (See How to load documents on page 26.)
b Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c Choose Home Mode or Advanced Mode before you use ControlCenter4.
) 11
d Make sure the machine you want to use is selected from the Model pull-down list.
60
How to scan to a computer
11
1
2
4
5
3
e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
61
Chapter 11
f Click OK.
g Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
62
How to scan to a computer
11
Changing the SCAN key settings 11
Before scanning 11
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.)
Configure the machine with a TCP/IP address if network scanning does not work. (See
Configuring Network Scanning in the Software User's Guide.)
SCAN key settings 11
You can change your machine’s SCAN key settings using ControlCenter4.
a Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model pull-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
63
Chapter 11
1
2
4
5
3
e Choose the File tab. You can change the default settings.
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
f Click OK.
64
How to scan to a computer
11
Note
Scanning using the SCAN key 11
a Load your document. (See How to load documents on page 26.)
b Press (SCAN).
c Press Scan to PC.
d Press File.
e (For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
f Do one of the following:
If you want to change the duplex setting, press Duplex Scan. Then press Off,
DuplexScan :LongEdge or DuplexScan :ShortEdge.
To start scanning without changing additional settings, go to step g.
g Press Mono Start or Colour Start.
The machine starts the scanning process.
Choose the scan mode you want.
Scan to:
• USB
• Network
• FTP
• E-mail (Server)
• E-Mail
• Image
• OCR
• File
65
Routine maintenance A
A
Replacing the consumable items A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Toner cartridge Drum unit
See Replacing a Toner cartridge on page 70.
Model Name: TN-340BK, TN-348BK, TN-340C,
TN-345C, TN-348C, TN-340M, TN-345M,
TN-348M, TN-340Y, TN-345Y, TN-348Y,
See Replacing the drum unit on page 76.
Model Name: DR-340CL
Belt unit Waste toner box
See Replacing the belt unit on page 82.
Model Name: BU-300CL
See Replacing the waste toner box on page 88.
Model Name: WT-300CL
66
Routine maintenance
A
LCD messages Consumable item
Approximate life How to replace Model name
to replace
Toner Low
Prepare New
Toner
Cartridge.X
Toner cartridge
X = Black, Cyan,
Magenta, Yellow
<Black>
2,500 pages
6,000 pages
123
125
<Cyan, Magenta,
Yellow>
123
124
125
Replace Parts
Waste toner box
1,500 pages
3,500 pages
6,000 pages
50,000 pages
WT Box End Soon
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
Standard toner cartridge
4
High capacity toner cartridge
5
Super high capacity toner cartridge
See page 70.
1
See page 88. WT-300CL
TN-340BK
TN-348BK
TN-340C
TN-345C
TN-348C
TN-340M
TN-345M
TN-348M
TN-340Y
TN-345Y
TN-348Y
3
,
5
,
3
,
4
,
5
,
3
,
4
,
5
,
3
,
4
,
5
67
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages Consumable item
to replace
Replace TonerX Toner cartridge
X = Black, Cyan,
Magenta, Yellow
Replace Parts
Drum unit
Drum Unit
Drum Stop
Replace Parts
Belt unit
Belt Unit
Replace WT Box Waste toner box
Replace Parts
Fuser unit
Fuser Unit
Replace Parts
Laser unit
Laser Unit
Replace Parts
Paper feeding kit 1
PF Kit 1
Replace Parts
Paper feeding kit 2
PF Kit 2
Replace Parts
PF Kit MP
Paper feeding kit
MP
Approximate life How to replace Model name
<Black>
2,500 pages
6,000 pages
125
127
<Cyan, Magenta,
Yellow>
1,500 pages
3,500 pages
6,000 pages
125
126
127
25,000 pages
50,000 pages
50,000 pages
100,000 pages
See page 70.
134
See page 77. DR-340CL
1
See page 82. BU-300CL
1
See page 88. WT-300CL
1
Call your Brother dealer for a
TN-340BK
TN-348BK7,
5
TN-340C
TN-345C
TN-348C
TN-340M
TN-345M
TN-348M
TN-340Y
TN-345Y
TN-348Y
,
6
,
7
,
5
,
6
,
7
,
5
,
6
,
7
replacement fuser unit.
1
100,000 pages
Call your Brother dealer for a
replacement laser unit.
1
100,000 pages
Call your Brother dealer for a
replacement paper feeding kit 1.
1
100,000 pages
Call your Brother dealer for a
replacement paper feeding kit 2.
1
50,000 pages
Call your Brother dealer for a
replacement paper feeding kit MP.
5
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High capacity toner cartridge
7
Super high capacity toner cartridge
68
Routine maintenance
A
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
• Availability of toner cartridges differs from one country to another.
Visit the Brother Solutions Center at http://solutions.brother.com/
or contact your local Brother
office for further details.
69
Replacing a Toner cartridge A
Note
Model Name: For the model name of toner
cartridges, see Replacing the consumable
items on page 66.
The Standard toner cartridges can print
approximately 2,500 pages (black) or
approximately 1,500 pages (cyan, magenta,
yellow)
print approximately 3,500 pages (cyan,
magenta, yellow) toner cartridges can print approximately 6,000 pages (black, cyan, magenta, yellow). Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
The toner cartridges that come supplied with
the machine are standard toner cartridges.
1
1
. The High Yield toner cartridges can
1
. The Super High Yield
Approx. cartridge yield is declared in accordance
with ISO/IEC 19798.
Toner Low A
If the LCD shows Toner Low
Prepare New Toner Cartridge.X, buy
a new toner cartridge and have it ready before you get a Replace Toner message. The LCD shows the toner colour that is near the end of its life (Cyan, Magenta, Yellow or Black).
Replace Toner A
When the LCD shows Replace Toner the
machine will stop printing until you replace
the toner cartridge. The message on the LCD
will indicate which colour you need to replace.
A new or unused Brother Original toner
cartridge will reset the Replace Toner mode.
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning and Checking the
machine on page 95.
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
70
Routine maintenance
A
Replacing the toner cartridges A
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
71
d Hold the handle of the toner cartridge
WARNING
IMPORTANT
Note
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
Be careful not to inhale toner.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
72
Routine maintenance
A
Note
1
1
e Push to release the latches of the
corona wire cover (1), and then open the
cover.
f Clean the corona wires inside the drum
unit by gently sliding the green tabs from
left to right and right to left several times.
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
73
g Close the corona wire cover.
IMPORTANT
h Repeat steps e to g to clean each of
three remaining corona wires.
i Unpack the new toner cartridge. Gently
shake it from side to side several times
to distribute the toner evenly inside the
cartridge.
• Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with Brother
Original toner cartridges. Brother cannot
guarantee this optimum performance if
toner or toner cartridges of other
specifications are used. Brother does not
therefore recommend the use of
cartridges other than Brother Original
cartridges with this machine, or the
refilling of empty cartridges with toner from
other sources. If damage is caused to the
drum unit or other part of this machine as
a result of the use of toner or toner
cartridges other than Brother Original
products due to the incompatibility or lack
of suitability of those products with this
machine, any repairs required as a result
may not be covered by the warranty.
74
Routine maintenance
A
IMPORTANT
j Pull off the protective cover.
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
k Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit, then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
C
M
Y
K
C - Cyan M - Magenta
Y - Yellow K - Black
75
l Push the drum unit in until it stops.
Note
IMPORTANT
Replacing the drum unit A
Model name: DR-340CL
A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages.
For best performance, use a Brother
Original drum unit and Brother Original
toner units. Printing with a third-party drum
unit or toner unit may reduce not only the
print quality but also the quality and life of
the machine itself. Warranty coverage
may not apply to problems caused by the
use of a third-party drum unit or toner unit.
Drum Error A
The corona wires have become dirty. Clean
the corona wires in the drum unit. (See
Cleaning the corona wires on page 101.)
If you cleaned the corona wires and
Drum Error was not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
m Close the front cover of the machine.
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Wait message and
returns to Ready mode.
76
Replace Parts Drum
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a Brother Original drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Drum Stop A
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
A
Routine maintenance
A
IMPORTANT
Replacing the drum unit A
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning and Checking the machine
on page 95.)
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
77
d Turn the green lock lever (1) at the left of
IMPORTANT
1
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
78
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
A
e Hold the handle of the toner cartridge
WARNING
IMPORTANT
Note
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
Be careful not to inhale toner.
Routine maintenance
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
79
f Unpack the new drum unit and remove
IMPORTANT
C
M
Y
K
the protective cover.
g Hold the handle of the toner cartridge
and slide the toner cartridge into the new
drum unit, then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
C - Cyan M - Magenta
Y - Yellow K - Black
80
Routine maintenance
A
1
1
2
1
h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
j Turn the green lock lever (1) clockwise
to the lock position.
k Push the drum unit in until it stops.
l Close the front cover of the machine.
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Resetting the drum counter A
IMPORTANT
When you replace a drum unit with a new
one, you will need to reset the drum counter
by completing the following steps:
a Press MENU.
Replacing the belt unit A
Model name: BU-300CL
A new belt unit can print approximately
50,000 A4 or Letter size single-sided pages.
b Press a or b to display
Machine Info..
Press Machine Info..
c Press Reset Menu.
d Press Drum.
e The machine will display
Reset Drum?.
f Press Yes, and then press Stop/Exit.
Replace Parts Belt Unit
When the Replace Parts Belt Unit
message appears on the LCD, you will need
to replace the belt unit:
• DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
a Make sure that the machine is turned
on.
A
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Routine maintenance
A
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
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d Turn the green lock lever (1) at the left of
IMPORTANT
1
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
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• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
Routine maintenance
A
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
f Unpack the new belt unit.
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g Put the new belt unit back in the
1
machine. Make sure the belt unit is level
and fits firmly into place.
h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
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Routine maintenance
A
1
j Turn the green lock lever (1) clockwise
to the lock position.
k Push the drum unit in until it stops.
Resetting the belt unit counter A
When you replace a belt unit with a new one,
you will need to reset the belt unit counter by
completing the following steps:
a Press MENU.
b Press a or b to display
Machine Info..
Press Machine Info..
c Press Reset Menu.
d Press Belt Unit.
e The machine will display Reset Belt
Unit?.
f Press Yes, and then press Stop/Exit.
l Close the front cover of the machine.
87
Replacing the waste toner boxA
WARNING
IMPORTANT
Model name: WT-300CL
A new waste toner box can print
approximately 50,000 A4 or Letter size
single-sided pages.
Replace Parts WT Box End Soon
If the LCD shows Replace Parts
WT Box End Soon, it means the waste
toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
Replace WT Box A
When the Replace WT Box message
appears on the LCD, you will need to replace
the waste toner box:
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
b Press the front cover release button and
then open the front cover.
A
DO NOT reuse the waste toner box.
a Make sure that the machine is turned
on.
88
Routine maintenance
A
1
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
89
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
90
Routine maintenance
A
IMPORTANT
Note
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
f Remove the two pieces of orange
packing material and discard them.
This step is only necessary when you are
replacing the waste toner box for the first
time, and are not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
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g Hold the green handle of the waste toner
CAUTION
Note
box and remove the waste toner box
from the machine.
Handle the waste toner box carefully in
case you accidentally spill or scatter toner.
If toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
h Unpack the new waste toner box and
put the new waste toner box in the
machine using the green handle. Make
sure the waste toner box is level and fits
firmly into place.
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
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