Brother MFC9750, DCP1200, MFC9870, MFC9850, MFC9600 Service Manual

MULTI-FUNCTION CENTER

SERVICE MANUAL

MODEL: MFC9600/MFC9850/MFC9870

DCP1200/MFC9750

from the publisher. Specifications are subject to change without notice.

All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders.

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother machine. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand machine function, to rapidly repair the machine and order any necessary spare parts.

To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual.

This manual is made up of six chapters and appendices.

CHAPTER I. GENERAL DESCRIPTION CHAPTER II. INSTALLATION CHAPTER III. THEORY OF OPERATION CHAPTER IV. DISASSEMBLY/REASSEMBLY AND LUBRICATION CHAPTER V. MAINTENANCE MODE CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING

Appendix 1. EEPROM Customizing Codes Appendix 2. Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications and functions are subject to change depending upon each destination.

SAFETY INFORMATION

Laser Safety (110-120V Model only)

This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

CDRH Regulations (110-120V Model only)

The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

The label for Chinese products

MANUFACTURED: JULY 1999 C BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J.

CHAPTER I.

GENERAL DESCRIPTION

CHAPTER I. GENERAL DESCRIPTION

CONTENTS

1. MACHINE OUTLINE.............................................................................................I-1

1.1External Appearance and Weight.................................................................I-1

1.2Components.................................................................................................I-1

2. SPECIFICATIONS................................................................................................I-2

1. MACHINE OUTLINE

1.1 External Appearance and Weight

The figure below shows the machine appearance and approximate dimensions.

Weight: Machine proper 15.2 kg

Machine (incl. drum unit & toner cartridge) 17.0 kg In package 21.2 kg

1.2 Components

The machine consists of the following major components:

I - 1

2. SPECIFICATIONS

Machine Type Multi-Function Center w/ Fax Multi-Function Center w/o Fax Model MFC9600 DCP1200 GENERAL

Print Engine Laser (ZL) Laser (ZL) Modem Speed (bps) 14,400 (Fax)  Transmission Speed (sec.) 5  ITU-T Group G3  Coding System MH/MR/MMR/JBIG  Input/Output Width FB: 8.5" x 11"

ADF: 5.8" to 8.5"/2.75" to 8.5" ADF (pages) Up to 50 Up to 50 LCD 16 chars x 2 lines 16 chars x 2 lines On-Screen Programming Yes Yes Backup Clock Yes (1 hour) Yes (1 hour) Memory Capacity 8 MB 8 MB Backup Memory No No Optional Memory Yes (8 & 16 MB) Yes (8 & 16 MB) Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches

598 x 567 x 580 mm

Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches

492x456x429 mm Weight w/o Carton 17 kg 17 kg Weight w/ Carton 21.2 kg 21.2 kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC-Fax Protocol Compliance Class 2  Simultaneous Operation Yes (Print/Fax, Print/Copy, Print/Scan) Yes (Print/Copy, Print/Scan) Energy Star Compliance Yes Yes Operating Environment

Temperature

Humidity Power Source 120 VAC, 50/60 Hz 120 VAC, 50/60 Hz Power Consumption

(Sleep/Standby/Peak) On/Off Switch No Yes TELEPHONE No Automatic Redial Yes Handset No One-Touch Dial 32 (16x2) Speed Dial 100 Max. Number of Digits for One-

Touch & Speed Dial Registerable Number Of

Characters Telephone Index Yes (Normal) Speaker Phone No (Only On-HOOK/Monitor Available)

Less than 14W/60W/850W Less than 14W/60W/850W

5°C to 35°C

60% ±25%

20 digits

15 chars

ADF: 5.8" to 8.5"/2.75" to 8.5"

FB: 8.5" x 11"

23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm

19.4x18x16.9 inches

492x456x429 mm

5°C to 35°C

60% ±25%

(1/6)

I - 2

(1/6)

Machine Type Multi-Function Center w/ Fax Multi-Function Center w/ Fax Model MFC9870 MFC9850 GENERAL

Print Engine Laser (ZL) Laser (ZL) Modem Speed (bps) 14,400 (Fax) 14,400 (Fax) Transmission Speed (sec.) 5 5 ITU-T Group G3 G3 Coding System MH/MR/MMR/JBIG MH/MR/MMR/JBIG Input/Output Width FB: 8.5" x 11"

ADF: 5.8" to 8.5"/2.75" to 8.5" ADF (pages) Up to 50 Up to 50 LCD 16 chars x 2 lines 16 chars x 2 lines On-Screen Programming Yes Yes Backup Clock Yes (9 hours) Yes (9 hours) Memory Capacity 4 MB (RAM) + 4 MB (flash ROM) 4 MB (RAM) + 2 MB (flash ROM) Backup Memory 2 MB (flash ROM) 2 MB (flash ROM) Optional Memory Yes (RAM: 8 & 16 MB, ROM: 4 & 2 MB) Yes (RAM: 8 & 16 MB) Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches

598 x 567 x 580 mm

Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches

492x456x429 mm Weight w/o Carton 17 kg 17 kg Weight w/ Carton 21.2 kg 21.2 kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC-Fax Protocol Compliance Class 2  Simultaneous Operation Yes (Print/Fax, Print/Copy, Print/Scan) Yes (Print/Fax, Print/Copy, Print/Scan) Energy Star Compliance Yes Yes Operating Environment

Temperature

Humidity Power Source 220 VAC, 50/60 Hz 220 VAC, 50/60 Hz Power Consumption

(Sleep/Standby/Peak) On/Off Switch No No

TELEPHONE

Automatic Redial Yes Yes Handset No No One-Touch Dial 32 (16x2) 32 (16x2) Speed Dial 100 100 Max. Number of Digits for One-

Touch & Speed Dial Registerable Number Of

Characters Telephone Index Yes (Normal) Yes (Normal) Speaker Phone No No

Less than 14W/60W/800W Less than 14W/60W/800W

5°C to 35°C

60% ±25%

20 digits 20 digits

15 chars 15 chars

ADF: 5.8" to 8.5"/2.75" to 8.5"

FB: 8.5" x 11"

23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm

19.4x18x16.9 inches

492x456x429 mm

5°C to 35°C

60% ±25%

I - 3

Machine Type Multi-Function Center w/o Fax Model MFC9750 GENERAL

Print Engine Laser (ZL) Modem Speed (bps)  Transmission Speed (sec.)  ITU-T Group  Coding System  Input/Output Width FB: 8.5" x 11"

ADF: 5.8" to 8.5"/2.75" to 8.5" ADF (pages) Up to 50 LCD 16 chars x 2 lines On-Screen Programming Yes Backup Clock No Memory Capacity 4 MB (RAM) Backup Memory No Optional Memory Yes (RAM: 8 & 16 MB) Dimensions w/ Carton (WxDxH) 23.5 x 22.3 x 22.8 inches

598 x 567 x 580 mm

Dimensions w/o Carton (WxDxH) 19.4x18x16.9 inches

492x456x429 mm Weight w/o Carton 17 kg Weight w/ Carton 21.2 kg Color Gray 1495 Standby Mode Yes PC-Fax Protocol Compliance  Simultaneous Operation Yes (Print/Copy, Print/Scan) Energy Star Compliance Yes Operating Environment

Temperature

Humidity Power Source 220 VAC, 50/60 Hz Power Consumption

(Sleep/Standby/Peak)

Less than 14W/60W/800W

5°C to 35°C

60% ±25%

(1/6)

TELEPHONE No Automatic Redial Handset One-Touch Dial Speed Dial Max. Number of Digits for One-

Touch & Speed Dial Registerable Number Of

Characters Telephone Index Speaker Phone

I - 4

Machine Type Multi-Function Center w/ Fax Multi-Function Center w/o Fax Model MFC9600 DCP1200

Chain Dialing Yes Caller ID Yes Call Waiting Caller ID No Distinctive Ringing Yes Hold/Mute Key No Power Failure Dialing No Speaker Volume Yes (3 steps + OFF) Ringer Volume Yes (3 steps + OFF) Handset Volume No PBX Feature No Transfer Method Flash

FAX No Internet FAX Yes (Network/PC) LAN, NetCentric Yes (Network/PC), NetCentric Data Modem No Easy Receive/Fax Detect Yes Fax/Tel Switch No Super Fine Yes (TX & RX) 300 dpi Transmission No Gray Scale 64 Contrast Yes (Auto/S.Light/S.Dark) Smoothing Yes Call Reservation Over Auto TX No Password Check No Enhanced Remote Activation Yes Multi-Resolution Transmission Yes Multi-Transmission No Next-Fax Reservation Yes (Dual Access) Delayed Timer Yes (50 timers/50 jobs) Polling Yes (Std/Seq) Quick-Scan Key (Memory TX w/o key) Scan Speed (A4:Standard) Approx. 2 sec./page (A4:standard) Memory Transmission 700 pages Broadcasting Yes (182 locations) Batch Transmission Yes Auto Reduction Yes Out-of-Paper Reception

(Brother #1 Chart) Dual Access Yes ECM (Error Correction Mode) Yes ITU SUB Addressing No

Up to 310 pages

(2/6)

I - 5

Machine Type Multi-Function Center w/ Fax Multi-Function Center w/ Fax Model MFC9870 MFC9850

Chain Dialing Yes Yes Caller ID No No Call Waiting Caller ID No No Distinctive Ringing Yes (U.K. DEN) Yes (U.K. DEN) Hold/Mute Key No No Power Failure Dialing No No Speaker Volume Yes (3 steps + OFF) Yes (3 steps + OFF) Ringer Volume Yes (3 steps + OFF) Yes (3 steps + OFF) Handset Volume No No PBX Feature Yes Yes Transfer Method Flash Flash

FAX

Internet FAX Yes (Network), available w/ option No Data Modem No No Easy Receive/Fax Detect Yes Yes Fax/Tel Switch No No Super Fine Yes (TX & RX) Yes (TX & RX) 300 dpi Transmission No No Gray Scale 64 64 Contrast Yes (Auto/S.Light/S.Dark) Yes (Auto/S.Light/S.Dark) Smoothing Yes Yes Call Reservation Over Auto TX No No Password Check No No Enhanced Remote Activation Yes Yes Multi-Resolution Transmission Yes Yes Multi-Transmission No No Next-Fax Reservation Yes (Dual Access) Yes (Dual Access) Delayed Timer Yes (50 timers/50 jobs) Yes (50 timers/50 jobs) Polling Yes (Std/Seq/Sec/Del) Yes (Std/Seq/Sec/Del) Quick-Scan Key (Memory TX w/o key) (Memory TX w/o key) Scan Speed (A4:Standard) Approx. 2 sec./page (A4:standard) Approx. 2 sec./page (A4:standard) Memory Transmission 250 pages 250 pages Broadcasting Yes (182 locations) Yes (182 locations) Batch Transmission Yes Yes Auto Reduction Yes Yes Out-of-Paper Reception

(ITU-T Chart) Dual Access Yes Yes ECM (Error Correction Mode) Yes Yes ITU SUB Addressing Yes (Wordcraft S/W) No

Up to 150 pages Up to 150 pages

(2/6)

I - 6

Machine Type Multi- Function Center w/o Fax Model MFC9750

Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ringer Volume Handset Volume PBX Feature Transfer Method

FAX No Internet FAX Data Modem Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300 dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activation Multi-Resolution Transmission Multi-Transmission Next-Fax Reservation Delayed Timer Polling Quick-Scan Key Scan Speed (A4:Standard) Memory Transmission Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception

(Brother #1 Chart) Out-of-Paper Reception

(ITU-T Chart) Dual Access ECM (Error Correction Mode) ITU SUB Addressing

(2/6)

I - 7

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax Model MFC9600 DCP1200

Group Dial Yes (6) Error Re-Transmission No Station ID 1 (20 digits/20 chars) Off-Hook Alarm No Remote Maintenance Yes Call Reservation Over Manual TX No RX Mode Indication LCD Resolution Indication LED Memory Security No Color FAX No Manual Broadcasting Yes LCD Language English OPEN LCR No E-MAIL FAX Via Net work/PC

LIST/REPORT No Activity Report/Journal Report Yes (up to 50) Transmission Verification Report Yes Coverpage Yes (Super) Help List Yes Callback Message No Caller ID List Yes ALL Dial List Yes Tel Index List Yes

(3/6)

INTERFACE

External TAD Interface Yes No Missing Link/PC Interface No No Host Interface (Serial) No No Host Interface (IEEE1284) Yes Yes Host Interface (USB) Yes Yes LAN Interface Yes (10-Base T: LAN Board) Yes

PRINTER

Color/Mono Mono Mono Engine Type Laser (ZL) Laser (ZL) Resolution (dpi) 600 x 600 600 x 600 Speed (ppm) 12 12 Paper Capacity (sheets) 250 250 Additional Paper Capacity

(sheets) Output Paper Capacity (sheets) 150 150 Standard Print Language Windows GDI (600 x 600) Windows GDI (600 x 600)

250 (User Option) 250 (User Option)

I - 8

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax Model MFC9870 MFC9850

Group Dial Yes (6) Yes (6) Error Re-Transmission No No Station ID 1 (20 digits/20 chars) 1 (20 digits/20 chars) Off-Hook Alarm Yes Yes Remote Maintenance Yes Yes Call Reservation Over Manual TX No No RX Mode Indication LCD LCD Resolution Indication LED LED Memory Security Yes Yes Color FAX No No Manual Broadcasting Yes Yes LCD Language English English OPEN LCR No No E-MAIL FAX Yes (Via Network) No

LIST/REPORT

Activity Report/Journal Report Yes (up to 50) Yes (up to 50) Transmission Verification Report Yes Yes Coverpage Yes (Super) Yes (Super) Help List Yes Yes Callback Message No No Caller ID List No No ALL Dial List Yes Yes Tel Index List Yes Yes

(3/6)

INTERFACE

External TAD Interface Yes Yes Missing Link/PC Interface No No Host Interface (Serial) No No Host Interface (IEEE1284) Yes Yes Host Interface (USB) Yes Yes LAN Interface Yes (10-Base T: LAN Board),

PRINTER Yes Yes Color/Mono Mono Mono Engine Type Laser (ZL) Laser (ZL) Resolution (dpi) 600 x 600 600 x 600 Speed (ppm) 12 12 Paper Capacity (sheets) 250 250 Additional Paper Capacity

(sheets) Output Paper Capacity (sheets) 150 150 Standard Print Language Windows GDI (600 x 600) Windows GDI (600 x 600)

available w/ option

250 (User option) 250 (User option)

I - 9

Machine Type Multi- Function Center w/o Fax Model MFC9750

Group Dial Error Re-Transmission Station ID Off-Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication Memory Security Color FAX Manual Broadcasting LCD Language OPEN LCR E-MAIL FAX

LIST/REPORT No Activity Report/Journal Report Transmission Verification Report Coverpage Help List Callback Message Caller ID List ALL Dial List Tel Index List

(3/6)

INTERFACE

External TAD Interface No Missing Link/PC Interface No Host Interface (Serial) No Host Interface (IEEE1284) Yes Host Interface (USB) Yes LAN Interface No

PRINTER Yes Color/Mono Mono Engine Type Laser (ZL) Resolution (dpi) 600 x 600 Speed (ppm) 12 Paper Capacity (sheets) 250 Additional Paper Capacity

(sheets) Output Paper Capacity (sheets) 150 Standard Print Language Windows GDI (600 x 600)

250 (User option)

I - 10

(4/6)

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax Model MFC9600 DCP1200

Emulation PCL4 PCL4 Resident Fonts 24 bitmap (PCL4 Comp.) 24 bitmap (PCL4 Comp.) Fonts Disk Based Yes (35 TrueType) Yes (35 TrueType) Paper Handling Size LTR, LGL, A4, B5, A5, A6, EXE LTR, LGL, A4, B5, A5, A6, EXE Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14") Custom Size (2.75" x 5" to 8.5" x 14") Other Paper Type OHP, Envelopes, Labels, Organizer OHP, Envelopes, Labels, Organizer Sheet Weight (Paper Cassette)

(Manual Slot) Printer Driver Win3.1x, 95/98, and NT4.0 Driver Win3.1x, 95/98, and NT4.0 Driver Utility Software Yes (Remote Printer Console for PCL4) Yes (Remote Printer Console for PCL4) Bundled Cable Yes (Parallel) Yes (Parallel) Network Optional LAN Board (Brother)

COPY

Color/Mono Mono Mono Speed (ppm) Up to 12 Up to 12 Multi Copy (Stack) Up to 99 Up to 99 Multi Copy (Sort) Yes Yes Reduction/Enlargement (%) 25 to 400% in 1% increments 25 to 400% in 1% increments Resolution (dpi) 300 x 600 300 x 600

64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb)

Printer/Internet FAX

64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb)

Optional LAN Board (Brother) Printer only

SCANNER

Color/Mono Color/Mono Color/Mono Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) Speed (sec) 2 2 Gray Scale 256 256 TWAIN Compliant Yes Yes PCI Scanner (Parallel/Serial) Parallel Parallel E-MAIL Scan Key Yes Yes Scan Key Yes Yes

MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time N/A Page Memory N/A OGM N/A TAD Type N/A Memo/Recording Conversation N/A Fax Forwarding Yes Fax Retrieval Yes Paging Yes Remote Access Yes Toll Saver N/A

I - 11

(4/6)

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax Model MFC9870 MFC9850

Emulation PCL4 No Resident Fonts 24 bitmap (PCL4 Comp.) No Fonts Disk Based Yes (35 TrueType) Yes (35 TrueType) Paper Handling Size LTR, A4, B5, A5, B6, A6, EXE LTR, A4, B5, A5, B6, A6, EXE Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14") Custom Size (2.75" x 5" to 8.5" x 14") Other Paper Type OHP, Envelopes, Labels, Organizer OHP, Envelopes, Labels, Organizer Sheet Weight (Paper Cassette)

(Manual Slot) Printer Driver Win3.1x, 95/98, and NT4.0 Driver Win3.1x, 95/98, and NT4.0 Driver Utility Software Yes (Remote Printer Console for PCL4) No Bundled Cable Yes (Parallel) Yes (Parallel) Network Option (Brother) No

COPY

64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb)

SCANNER Yes No Color/Mono Color/Mono N/A Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) N/A Speed (sec) 2 N/A Gray Scale 256 N/A TWAIN Compliant Yes N/A PCI Scanner (Parallel/Serial) Parallel N/A E-MAIL Scan Key No N/A Scan Key No N/A

MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time N/A N/A Page Memory N/A N/A OGM N/A N/A TAD Type N/A N/A Memo/Recording Conversation N/A N/A Fax Forwarding Yes Yes Fax Retrieval Yes Yes Paging No No Remote Access Yes Yes Toll Saver N/A N/A

I - 12

(4/6)

Machine Type Multi- Function Center w/o Fax Model MFC9750

Emulation PCL4 Resident Fonts 24 bitmap (PCL4 Comp.) Fonts Disk Based Yes (35 TrueType) Paper Handling Size LTR, A4, B5, A5, B6, A6, EXE Manual Feed Slot Custom Size (2.75" x 5" to 8.5" x 14") Other Paper Type OHP, Envelopes, Labels, Organizer Sheet Weight (Paper Cassette)

(Manual Slot) Printer Driver Win3.1x, 95/98, and NT4.0 Driver Utility Software Yes (Remote Printer Console for PCL4) Bundled Cable No Network

COPY

Color/Mono Mono Speed (ppm) Up to 12 Multi Copy (Stack) Up to 99 Multi Copy (Sort) Yes Reduction/Enlargement (%) 25 to 400% in 1% increments Resolution (dpi) 300 x 600

64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb)

SCANNER Yes (Option) Color/Mono Color/Mono Resolution (dpi) 1,200 x 1,200 (Int.)/300 x 600 (Opt.) Speed (sec) 2 Gray Scale 256 TWAIN Compliant Yes PCI Scanner (Parallel/Serial) Parallel E-MAIL Scan Key No Scan Key No

MESSAGE CENTER/MESSAGE MANAGER

ICM Recording Time Page Memory OGM TAD Type Memo/Recording Conversation Fax Forwarding Fax Retrieval Paging Remote Access Toll Saver

I - 13

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax Model MFC9600 DCP1200 MESSAGE CENTER

Pro/MESSAGE MANAGER Pro

Fax/Voice Mail Box N/A Fax/Voice on Demand N/A

MESSAGE CENTER (PC MC) No Fax Forwarding N/A Paging N/A ICM Recording Time N/A OGM MC;MC Pro;Paging N/A Fax/Voice Mail Box N/A Fax/Voice on Demand N/A

VIDEO CAPTURE No Video Capture Yes (Color) Video Print Yes (Mono) Video Format NTSC

(5/6)

BUNDLED SOFTWARE (For Windows)

Printer Driver Brother Brother TWAIN Brother Brother Veiwer Scan Soft Scan Soft PC Fax SMSI No Others Auto E-mail printing

Netcentric (PC internet Fax) Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF Formats (Export) TIFF/BMP/MAX/PDF TIFF/BMP/MAX/PDF OCR Yes (Xerox TextBridge) Yes (Xerox TextBridge) Pop Up Menu Yes (ScanSoft) Yes (ScanSoft) PCI Remote Setup

(Remote Diagnostics) Remote Setup for Time Yes No Remote Setup for Tel No. Yes No

BUNDLED SOFTWARE (For iMAC)

Printer Driver Brother Brother TWAIN Yes Yes Veiwer No No PC Fax No No Others No No

Yes Yes

Auto E-mail printing

I - 14

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/ Fax Model MFC9870 MFC9850 MESSAGE CENTER

Pro/MESSAGE MANAGER Pro

Fax/Voice Mail Box N/A N/A Fax/Voice on Demand N/A N/A

MESSAGE CENTER (PC MC) No No Fax Forwarding N/A N/A Paging N/A N/A ICM Recording Time N/A N/A OGM MC;MC Pro;Paging N/A N/A Fax/Voice Mail Box N/A N/A Fax/Voice on Demand N/A N/A

VIDEO CAPTURE

Video Capture No No Video Print No No Video Format No No

No No

(5/6)

BUNDLED SOFTWARE (For Windows)

Printer Driver Brother Brother TWAIN Brother No Veiwer Wordcraft No PC Fax Wordcraft No Others Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF No Formats (Export) TIFF/BMP/MAX/PDF No OCR Yes (Wordcraft) No Pop Up Menu Yes No PCI Remote Setup

(Remote Diagnostics) Remote Setup for Time Yes No Remote Setup for Tel No. Yes No

BUNDLED SOFTWARE (For iMAC)

Printer Driver N/A N/A TWAIN N/A N/A Veiwer N/A N/A PC Fax N/A N/A Others N/A N/A

Yes No

I - 15

Machine Type Multi- Function Center w/o Fax Model MFC9750 MESSAGE CENTER

Pro/MESSAGE MANAGER Pro

Fax/Voice Mail Box Fax/Voice on Demand

MESSAGE CENTER (PC MC) No Fax Forwarding Paging ICM Recording Time OGM MC;MC Pro;Paging Fax/Voice Mail Box Fax/Voice on Demand

VIDEO CAPTURE No Video Capture Video Print Video Format

(5/6)

BUNDLED SOFTWARE (For Windows)

Printer Driver Brother TWAIN No Veiwer No PC Fax No Others Formats (Import) TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF Formats (Export) TIFF/BMP/MAX/PDF OCR Yes (Wordcraft) (Option) Pop Up Menu No PCI Remote Setup

(Remote Diagnostics) Remote Setup for Time No Remote Setup for Tel No. No

BUNDLED SOFTWARE (For iMAC)

Printer Driver N/A TWAIN N/A Veiwer N/A PC Fax N/A Others N/A

I - 16

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax Model MFC9600 DCP1200

Formats (Import) Depends on viewer Depends on viewer Formats (Export) Depends on viewer Depends on viewer OCR No No Pop Up Menu No No PCI Remote Setup No No Remote Setup for Date/Time No No Remote Setup for Tel No.

Registration

No No

(6/6)

I - 17

Machine Type Multi- Function Center w/ Fax Multi- Function Center w/o Fax Model MFC9870 MFC9850

Formats (Import) N/A N/A Formats (Export) N/A N/A OCR N/A N/A Pop Up Menu N/A N/A PCI Remote Setup N/A N/A Remote Setup for Date/Time N/A N/A Remote Setup for Tel No.

Registration

N/A N/A

(6/6)

I - 18

Machine Type Multi- Function Center w/ Fax Model MFC9750

Formats (Import) N/A Formats (Export) N/A OCR N/A Pop Up Menu N/A PCI Remote Setup N/A Remote Setup for Date/Time N/A Remote Setup for Tel No.

Registration

N/A

(6/6)

I - 19

CHAPTER II.

INSTALLATION

CHAPTER II. INSTALLATION

CONTENTS

1. INSTALLING THE UPDATE DATA TO THE MACHINE.......................................II-1

1. INSTALLING THE UPDATE DATA TO THE MACHINE

If the program version is updated or the main PCB is replaced, install the update program onto the flash ROM of the main PCB.

The program installation requires a PC/AT-compatible computer (which is capable of running MSDOS or its compatible OS).

Connecting the machine to your computer

(1) Make sure that the machine's power cord is unplugged from a wall socket. (2) Make sure that your computer is powered off. (3) Connect the interface cable to the parallel interface port on the back of the machine and

secure it with the lock wires.

(4) Connect the other end of the interface cable to the printer port of your computer and secure

it with the two screws. (5) Power on your computer. (6) Plug the machine's power cord into a wall socket.

II - 1

Installing the update data onto the flash ROM of the machine

(1) Copy the update data and transfer utility onto the desired directory of the hard disk.

e.g., C:\UPDATE (2) Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS-

DOS window. (3) Type the drive letter where the update data and transfer utility are located. In the above

example, type C:\ from the command line and press the ENTER key.

Then type CD UPDATE and press the ENTER key. (4) Check that your computer is connected with the machine correctly. (5) To start the transfer utility transmitting the update data to the flash ROM of the machine,

type the following:

ICEN filename /b

Then press the ENTER key.

During downloading, the machine beeps intermittently.

Upon completion of the downloading, the machine beeps continuously.

NOTE: If the machine cannot return to the standby state after completion of downloading,

turn the power off and on.

II - 2

CHAPTER III.

THEORY OF OPERATION

+ 256 hidden pages