Brother MFC 4600, FAX 2600 User Manual

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Page 1

FAX 2600 MFC 4600

OPERATIONS MANUAL

Page 2

If You Need to Call Customer Service

Please complete the following information for future reference:

Model: FAX 2600 MFC 4600 (Circle your model number)

Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain

this Operations Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.

Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, and bundled software, accurately exchange date data with the Brother products.

Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.

Page 3

Brother Numbers

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your Brother machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

USA: From within Canada: 1-800-681-9838

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key

1-800-521-2846

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA: From within Canada: 1-514-685-2040

1-888-298-3616

For Customer Service

USA:

From within Canada: 1-800-853-6660 (voice)

From within Montreal: 1-514-685-6464 (voice)

1-800-284-4329 (voice) 1-908-575-8790 (fax)

1-514-685-4898 (fax)

BROTHER NUMBERS

Page 4

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

USA:

1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com

From within Canada: 1-800-668-2768 (voice)

DESCRIPTION ITEM

Laser Fax Toner TN5000PF Laser Fax Drum DR200 Telephone Line Cord UG3565001 Telephone Handset UF6857010 Handset Curled Cord UL8019009 Wire Extensions for trays UL6856000 Paper Tray and Document Tray UU7114001 Operations Manual LH0409001 MFC Manual (For MFC 4600 Only) LH0436001 IEEE-1284 Bi-directional Parallel Cable UG4558001 * MFL Pro, ScanSoft™ PaperPort

TextBridge

, and Printer/Scanner

DSKYL231 (Floppy Disks, Windows

3.1x Only) Drivers on Floppy Disks. (For MFC 4600 Only)

* Multi-Function Link Scanner Drivers are NOT available on Floppy Disks for Windows 2000 Professional / ME / Windows NT

Pro, ScanSoft™ PaperPort

Workstation Version 4.0.

/TextBridge

and the Printer/

95 / 98 / 98SE /

ORDERING ACCESSORIES AND SUPPLIES

Page 5

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

iii

Page 6

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to

you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Toner, Drums, Ribbons, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: This warranty is

VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother®brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the

Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its

Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product;

Page 7

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,

Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support: Toll-free customer

service and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

ROTHER

B 100 S

RIDGEWATER

NTERNATIONAL

OMERSET

ORPORATE

, N

ERSEY

ORPORATION

LVD

08807-0911

Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model # _______________________ Serial #________________________ Date of purchase: _______________ Store where purchased:___________

Location of store: _____________

Important:

We recommend that you keep all original packing materials, in the event that you ship this product.

Page 8

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/ purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-

6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

We ’re at y our side.

Page 9

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

Press Start .

Sending a Cover Page

Place the original face down in the ADF.

For the FAX, press For the MFC, press Function , 3 , 1 , 1 .

When

NEXT FAX ONLY?

appears, press

Press

OFF

Press and press

Enter two digits to indicate the number of pages being sent and press

Press 1 to select additional settings — fax.

Enter the fax number.

Press

) and press

Set

—Press 2 if you are ready to

Start

Function

Set

to select

to select a comment

Set

(or

Set

Real Time Transmission

You can send faxes in real time.

Place the original face down in the ADF.

For the FAX, press For the MFC, press

Press press transmission only, press select press

For the next fax only, press to select

Press 1 to select additional settings —

Enter the fax number.

Press

Set—OR

NEXT FAX ONLY

Set

—Press 2 to fax.

Start

Function, 3, 9

Function, 1, 3, 9.

to select ON and

—For the next

and press

Set

and

Receiving Faxes

Select Answer Mode

Press

Receive Mode

FAX/TEL, TAD, MANUAL FAX ONLY TEL

, make sure to set Ring Delay

and F/T Ring Time.

Manual Reception

Pick up the handset.

Press Start if you hear fax tones (beeps).

When the screen displays

RECEIVE

. If you select

, replace the handset.

to select

FAX/

Brother fax-back system : 1-800-521-2846

Brother Web Site : http://www.brother.com

vii

Page 10

Storing Numbers

Storing One Touch Dial Numbers

For FAX, press Function, 6, 1. For MFC, press Function, 1, 6, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and

Set

press

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Storing Speed Dial Numbers

For FAX, press Function, 6, 2. For MFC, press Function, 1, 6,

Enter a two-digit Speed Dial number and press Set.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and press

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Telephone Operation

One Touch Dialing/ Speed Dialing

Pick up the handset—OR—Press

Hook and listen for a dial tone.

When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, then press the two-digit Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.

To hang up, replace the handset.

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press or to search the memory.

When the name is displayed, lift the handset—OR—Press Hook.

Press Start to dial. (If you pressed Hook to dial, pick up the handset

when the other party answers.)

To hang up, replace the handset.

Making Copies

Making a Single Copy

Place the original face down in the ADF.

Press Copy, then wait for five seconds—OR—Press Copy again.

Sorting Multiple Copies

Place the original face down in the ADF.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Wait five seconds—OR—Press

Copy.

Press or to select SORT (or STACK).

Press Copy.

Brother Accessories & Supplies

USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

From within Canada:

1-800-668-2768 (voice)

viii

Page 11

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedures (For USA Only)..................................... 1-1

FAX 2600 Control Panel Overview........................................... 1-2

MFC 4600 Control Panel Overview........................................... 1-4

About Fax Machines .................................................................. 1-6

Fax Tones and Handshake................................................... 1-6

ECM (Error Correction Mode)............................................ 1-6

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly (with Toner Cartridge)

Setting Up the FAX/MFC ................................................... 2-5

Loading Paper...................................................................... 2-6

Acceptable Paper................................................................. 2-7

Paper Capacity in Feeder..................................................... 2-8

Manual Feed Slot................................................................. 2-8

Loading One Sheet of Paper...........................................2-8

Connecting an External

Telephone Answering Device (TAD)............................. 2-9

Sequence.........................................................................2-9

Connections..................................................................... 2-9

Recording Outgoing Message on External TAD.......... 2-10

Connecting an External Telephone ................................... 2-10

Special Line Considerations.............................................. 2-10

Roll Over Phone Lines.................................................. 2-10

Two-Line Phone System............................................... 2-11

Converting Telephone Wall Outlets ............................. 2-11

Installing Fax Machine, External Two-Line TAD,

and Two-Line Telephone ......................................... 2-11

Multi-Line Connections (PBX)......................................... 2-12

If you are installing the FAX/MFC to work

with a PBX:..............................................................2-13

Custom Features on a Single Line..................................... 2-13

. 2-3

Page 12

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Function Mode..................................................................... 3-1

Do You Have a FAX or MFC?............................................ 3-1

Alternating Displays............................................................ 3-2

Function Selection Table..................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Date and Time......................................................... 4-1

Setting Station ID ................................................................4-1

Setting Tone/Pulse Dialing (For Canada Only)................... 4-2

Entering Text................................................................... 4-2

Inserting spaces............................................................... 4-3

Making corrections ......................................................... 4-3

Repeating letters.............................................................. 4-3

Special characters and symbols....................................... 4-3

Setting Beeper Volume........................................................ 4-4

Setting the Handset Volume................................................ 4-4

Setting Volume Amplify................................................. 4-5

Setting the Speaker Volume................................................ 4-5

Setting the Ring Volume .....................................................4-5

Memory Storage.................................................................. 4-5

Sleep Mode.......................................................................... 4-6

Delayed Timer..................................................................... 4-6

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Receive Mode........................................................... 5-1

To select or change your Receive Mode......................... 5-2

Setting Ring Delay .............................................................. 5-2

Setting F/T Ring Time.........................................................5-3

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Document ............................ 5-4

Recommended Reductions.............................................. 5-4

Setting Paper Size................................................................5-5

Setting the Print Density...................................................... 5-5

Toner Save...........................................................................5-5

Advanced Receiving Operations................................................ 5-6

Operation from Extension Telephone or External

Telephone........................................................................ 5-6

Page 13

For FAX/TEL Mode Only..............................................5-6

Changing Remote Codes................................................. 5-6

Polling.................................................................................. 5-7

Setting Up Polling Receive............................................. 5-7

Setting Up Sequential Polling Receive........................... 5-7

Printing a Fax in Memory.................................................... 5-8

Canceling a Scheduled Job.................................................. 5-8

Telephone Services .................................................................... 5-9

Distinctive Ring................................................................... 5-9

Registering Your Distinctive Ring Pattern...................5-10

Caller ID............................................................................ 5-11

Viewing Caller ID List.................................................. 5-11

Printing Caller ID List .................................................. 5-11

Call Waiting Caller ID....................................................... 5-12

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Sending Faxes Using Multiple Settings .............................. 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Dual Access......................................................................... 6-2

Real Time Transmission...................................................... 6-3

Checking the Jobs Status..................................................... 6-3

Canceling Jobs While Scanning the Original...................... 6-4

Canceling Jobs in Memory.................................................. 6-4

Basic Sending Operations .......................................................... 6-4

Composing Electronic Cover Page...................................... 6-4

Composing Your Own Comments.................................. 6-5

Cover Page for Next Fax Only........................................ 6-5

Always Send Cover Page................................................ 6-6

Using a Printed Cover Page............................................ 6-6

Contrast................................................................................ 6-7

Resolution............................................................................ 6-7

Advanced Sending Operations................................................... 6-7

Overseas Mode.................................................................... 6-7

Call Reservation .................................................................. 6-8

Print Sample Call Back Message ........................................ 6-8

Delayed Fax......................................................................... 6-9

Multiple Resolution Transmission ...................................... 6-9

Page 14

Setting Up Polled Transmit ...............................................6-10

Interrupting Delayed Fax and Polled Transmit Jobs......... 6-10

Auto Dial Numbers and Dialing Options...................................... 7-1

Storing Numbers for Easy Dialing............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options ..........................................................................7-4

Manual Dialing.................................................................... 7-4

One Touch Dialing ..............................................................7-4

Speed Dialing ...................................................................... 7-5

Dialing Access Codes and Credit Card Numbers................ 7-5

Search ..................................................................................7-5

Broadcasting........................................................................ 7-6

Pause....................................................................................7-7

Hold..................................................................................... 7-7

Tone/Pulse........................................................................... 7-7

Redial................................................................................... 7-7

Remote Fax Options........................................................................ 8-1

Fax Forwarding/Paging.............................................................. 8-1

Programming a Fax Forwarding Number............................ 8-1

Programming Paging Number............................................. 8-2

Setting Fax Storage .................................................................... 8-2

Changing Remote Retrieval Access Code.................................. 8-3

Remote Retrieval........................................................................ 8-3

Using Remote Retrieval Access Code................................. 8-3

Remote Commands ............................................................. 8-4

Retrieving Memory Status List ........................................... 8-5

Retrieving Fax Messages..................................................... 8-5

Changing Fax Forwarding Number.....................................8-6

xii

Printing Reports.............................................................................. 9-1

Fax Settings and Activity...........................................................9-1

To Print a Report .................................................................9-1

Transmission Verification (Xmit) Report............................ 9-2

Activity Report Interval....................................................... 9-2

Page 15

Making Copies................................................................................10-1

Using the FAX/MFC as a Copier..............................................10-1

Making a Single Copy........................................................10-1

Type of Original.................................................................10-2

Making Multiple Copies ....................................................10-2

Sorting Multiple Copies.....................................................10-2

Enlarging and Reducing Copies.........................................10-3

Troubleshooting and Routine Maintenance................................11-1

Troubleshooting........................................................................11-1

Brother fax-back system ....................................................11-1

Frequently Asked Questions (FAQs).................................11-1

Brother Bulletin Board.......................................................11-1

Error Messages...................................................................11-2

Document Jam....................................................................11-6

Printer Jam .........................................................................11-6

Paper is Jammed in the Multi-purpose Sheet Feeder.....11-7

Paper is Jammed near the Drum Unit or in the

Fuser Unit..................................................................11-7

If You Are Having Difficulty with Your FAX/MFC.........11-8

Packing and Shipping the FAX/MFC.....................................11-15

Routine Maintenance ..............................................................11-17

Cleaning the Document Scanner......................................11-17

Cleaning the Printer..........................................................11-18

Cleaning the Drum Unit...................................................11-19

Replacing the Toner Cartridge.........................................11-20

How to Replace the Toner Cartridge ...............................11-20

Replacing the Drum Unit .................................................11-24

For Customer Service.......................................................11-27

xiii

Page 16

Important Information................................................................. 12-1

Standard Telephone and FCC Notices ..................................... 12-1

These notices are in effect only for 120V models sold

and used in the United States........................................ 12-1

Laser Safety (For 110–120V Models Only) ................. 12-2

FDA Regulations........................................................... 12-2

Federal Communications Commission (FCC)

Declaration of Conformity (For USA Only)............12-3

Industry Canada Compliance Statement

(For Canada Only).................................................... 12-3

Important—About the Interface Cable (For MFC 4600

Only)......................................................................... 12-3

Important Safety Instructions........................................ 12-4

Energy Star® Compliance Statement.................................12-5

Trademarks.................................................................... 12-6

Specifications...................................................................................S-1

Fax..............................................................................................S-1

Printer (For MFC 4600 Only) ....................................................S-2

Electrical and Environment........................................................S-2

Glossary........................................................................................... G-1

Index..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

xiv

Page 17

Introduction

Using This Manual

Thank you for purchasing a Brother fax machine or multi-function center. This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your FAX/MFC has a Help key. Press Help or Copy/Help to print a list of basic operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index in the back of this manual. Illustrations of some screen displays also help you choose the correct key-presses.

Conventions Used in this Manual

Also, throughout this manual, you’ll see special symbols alerting you to important information, cross-references, and warnings.

boldface Bold typeface identifies a specific key on the FAX/MFC control panel. italics Italics typeface identifies a chapter or topic that you should review

bubble dot Bubble Dot typeface identifies the messages on the LCD of the FAX/MFC.

Warnings detail precautions you must take to avoid possible personal injury.

for related information.

Cautions specify procedures you must avoid or follow to prevent possible damage to the FAX/MFC.

Notes supply important information you must follow if the specified situation applies.

Note

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the FAX/MFC.

Test Sheet Procedures (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your FAX/MFC is properly installed. (See Setting Station ID, page 4-1.)

When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.

USA: 1-908-685-9283 (fax)

INTRODUCTION

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Page 18

FAX 2600 Control Panel Overview

4 23 1 11 10

1 - 2

INTRODUCTION

75 6 8 9

Page 19

FAX 2600 Control Panel Overview

When you press these keys:

Liquid Crystal Display (LCD)

Displays messages to help you set and operate your fax machine.

Programming keys:

Function

Lets you access the function mode. (programming)

(Left Arrow) (Right Arrow) Volume

Moves the LCD cursor to the left or right in Function mode so you can make selections. Also, adjusts speaker, ring and handset volume.

Set

Stores a function setting in the machine.

Shift

Accesses the second number stored on each One Touch Key (9-16).

One Touch Dial Keys

Previously stored phone numbers are accessecd for quick and easy dialing.

Dialing and Telephone keys:

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you put calls on hold.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also, lets you dial stored phone numbers by pressing # and two-digit number.

Dial Pad

Allows you to dial phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

Fax keys:

Receive Mode

Lets you set how the machine will handle incoming calls.

Broadcast

lets you to send faxes to many different locations (maximum of 96 locations at once).

Resolution

Lets you select the resolution when you send a fax.

Stop

Stops a fax, cancels an operation, or exits from function mode.

Start

Starts an operation, such as sending a fax.

Copy keys:

Photo/Text

Lets you identify the type of document you want to copy: a photograph or text.

Enlarge/Reduce

lets you select an enlargement or reduction ratio: 100%, 120%, 125%, 150%, 200%, 50%, 75%, 87%, 93%. Selecting AUTO automatically reduces the original to the selected paper size.

Copy

Makes a copy of the original in the ADF.

Help

Prints a quick reference Help List.

INTRODUCTION

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Page 20

MFC 4600 Control Panel Overview

23 1 11 10

1 - 4

INTRODUCTION

754 6 8 9

Page 21

MFC 4600 Control Panel Overview

When you press these keys:

Liquid Crystal Display (LCD)

Displays messages to help you set and operate your MFC.

Programming keys:

Function

Lets you access the function mode. (programming)

(Left Arrow) (Right Arrow) Volume

Moves the LCD cursor to the left or right in Function mode so you can make selections. Also, adjusts speaker, ring and handset volume.

Set

Stores a function setting in the machine.

Scanner key:

Scan

Lets you scan the next original into your computer and select the type of destination: word processing, graphics or E-mail application.

One Touch Dial Keys

Previously stored phone numbers are accessecd for quick and easy dialing.

Dialing and Telephone keys:

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you put calls on hold.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also, lets you dial stored phone numbers by pressing # and two-digit number.

Dial Pad

Allows you to dial phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

Fax keys:

Receive Mode

Lets you set how the machine will handle incoming calls.

Broadcast

lets you to send faxes to many different locations (maximum of 88 locations at once).

Resolution

Lets you select the resolution when you send a fax.

Stop

Stops a fax, cancels an operation, or exits from function mode.

Start

Starts an operation, such as sending a fax.

Copy keys:

Photo/Text

Lets you identify the type of document you want to copy: a photograph or text.

Enlarge/Reduce

lets you select an enlargement or reduction ratio: 100%, 120%, 125%, 150%, 200%, 50%, 75%, 87%, 93%. Selecting AUTO automatically reduces the original on the selected paper size.

Copy/Help

Makes a copy of the original in the ADF. if the ADF is empty, a quick reference Help Lest will be printed.

Printer key:

Job Cancel

Clears data from the printer memory.

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About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.

The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays RECEIVE. If your FAX/MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display RECEIVE. To cancel the receiving mode, press Stop.

When your FAX/MFC answers in FAX/TEL mode, it listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax

Note

line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX/MFC.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your FAX/MFC for this feature to work.

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INTRODUCTION

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Assembly and Connections

Packing List

Make sure you have the following items:

Telephone

Wire Cord

Handset

Curled

Cord

Telephone

Handset

Document Tray

Wire Extensions (Both Wire Extensions are the same size.)

IEEE-1284 Compliant Bi-directional Parallel Cable (For MFC 4600 Only)

Paper Tray

(For MFC 4600 Only)

Drum Unit Assembly

Note

CD-ROM

(With free

Starter

Toner Cartridge)

If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within

Operations Manual

Test Sheet (For USA Only)

MFC Manual (For MFC 4600 Only)

Brother StartCard

Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the FAX/MFC, use the packing materials that came with FAX/MFC. If you do not pack the FAX/MFC properly, you may void your warranty.

ASSEMBLY AND CONNECTIONS

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Choosing a Location

Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the FAX/MFC near a telephone jack and a standard, grounded power outlet. Make sure nothing blocks the flow of air from the fan on the right side of the FAX/MFC.

Avoid placing your FAX/MFC in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the FAX/ MFC to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the right side of the FAX/MFC. Do not connect your FAX/MFC to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your FAX/MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Never install telephone wiring during a lightning storm.

■ We recommend that this product be used with a surge protection device to

protect the product against lightning storms.

■ Never install a telephone jack in a wet location unless the jack is specifically

designed for a wet location.

■ Never touch telephone wires or terminals that are not insulated unless the

telephone line has been disconnected at the network interface.

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

NO !

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ASSEMBLY AND CONNECTIONS

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Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute toner evenly inside the cartridge.

To prevent damage to the drum, do NOT expose it to light for longer than a few minutes.

Do NOT remove the starter sheet—this will be ejected while the FAX/MFC is warming up.

Starter Sheet

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Open the top cover of the FAX/MFC.

Holding the drum unit by its handles, insert it into the FAX/MFC.

Close the top cover.

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ASSEMBLY AND CONNECTIONS

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Setting Up the FAX/MFC

Follow the instructions below to connect the handset, power cord, and telephone line.

EXT.

LINE

Connect the Handset. Connect the curled handset cord to the bottom of the handset and the left side of the FAX/MFC.

Connect the power cord.

WARNING

■ This FAX/MFC must be grounded using a three-prong plug.

■ Since the FAX/MFC is grounded through the power outlet, you can protect

yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your FAX/MFC on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your FAX/MFC, by disconnecting the telephone line first, and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

■ Do not touch the rollers at the paper exit.

Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left

side of the FAX/MFC. Connect the other end to a modular wall jack.

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Attach the wire extensions to the multi-purpose sheet feeder and to the document guide base.

Attach the document and paper trays to the FAX/MFC and pull out their extensions.

Loading Paper

Open the multi-purpose sheet feeder cover.

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ASSEMBLY AND CONNECTIONS

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Fan the paper well. Load the paper, making sure that the print side is toward the fax machine and the paper level is stacked below the paper mark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes.

Adjust the guides to fit the paper, to help prevent paper jams.

Press and Slide.

Acceptable Paper

The FAX/MFC can handle paper that has the following specifications. But please note that you can receive fax messages

paper. If you use legal or A4, change the Paper Size setting : (For the FAX : Function, 2, 6. For the MFC : Function, 1, 2, 6.)

Paper Type Paper Size

Cut sheet A4, Letter, Legal, B5, A5, Executive,

Custom size 2.75-8.5 x 5-14 inches (70-216 x 127-356 mm)

Envelopes DL, C5, COM-10, Monarch, 9" x 12" (For Manual Feed

Slot only)

Post Card 2.75-8.5 x 5-11 inches (70-216 x 127-279 mm)

Organizer Day-Timer

J, K, L, M

2.75-8.5 x 5-11 inches (70-216 x 127-279 mm)

Labels and

2.75-8.5 x 5-14 inches (70-216 x 127-356 mm)

Transparencies

ASSEMBLY AND CONNECTIONS

only on Letter, Legal and A4

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Paper Capacity in Feeder

Multi-purpose Sheet Feeder:

Up to 0.87 inch (22 mm) in height (up to the mark) Approx. 200 sheets of 20 lb. (75 g/m

) or 50 sheets of 42 lb. (158 g/m2) Letter/A4 paper, or 10

envelopes

Output Tray:

Approx. 100 sheets of 20 lb. (75 g/m

) Letter/A4 paper

Cut Sheet Envelopes

Basis Weight 16 to 42 lb.

(60 to 158 g/m

)

20 to 24 lb. (75 to 90 g/m2) single thickness

Caliper ±0.03 to ±0.08 in.

(0.08 to 0.2 mm)

0.0033 to 0.0058 in. (0.084 to 0.14 mm)

single thickness Moisture Content 4% to 6% by weight 4% to 6% by weight Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield)

Manual Feed Slot

The multi-purpose sheet feeder also has a manual feed slot on its cover. You can load paper or envelopes one at a time into this slot. You do not have to remove paper from the multi-purpose sheet feeder.

When you use labels or transparencies, be sure to use this slot.

Loading One Sheet of Paper

You do not have to choose manual feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face down in the manual feed slot.

Align the paper at the center of the manual feed slot, and be sure to insert it all the way.

Adjust the paper guide of the manual feed slot to the width of the paper you’re using.

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ASSEMBLY AND CONNECTIONS

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Connecting an External Telephone Answering Device (TAD)

Sequence

You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the FAX/MFC, the TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the FAX/MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the FAX/MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings. The FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8– 10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this manual for recording your outgoing message.

Do not connect a TAD elsewhere on the same phone line—your FAX/MFC and TAD will both try to control the line.

Connections

The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.

EXT.

LINE

Plug the telephone line cord from the wall jack into the left side of the FAX/MFC, in the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the FAX/MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)

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Set your external TAD to four rings or less. (The FAX/MFC’s Ring Delay setting does not apply).

Record the outgoing message (see below).

Set the TAD to answer calls. Set the Receive Mode to TAD: ANSWER MACH. (Press Receive Mode.)

Recording Outgoing Message on External TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your FAX/MFC time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1 and Start.”

Connecting an External Telephone

Your FAX/MFC is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your FAX/MFC.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the FAX/MFC.

Whenever this phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the FAX/MFC handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the FAX/MFC, press Hook.

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your FAX/MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the other numbers—when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your FAX/MFC will work best on a dedicated line.

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ASSEMBLY AND CONNECTIONS

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Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your FAX/MFC.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the fax machine into Line 2 of the triplex adapter.

Triplex Adapter

RJ14

RJ11 RJ14

Installing Fax Machine, External Two-Line TAD, and Two-Line Telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your FAX/MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the FAX/MFC on Line 2. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your FAX/MFC and two for your external two-line TAD. You will need a fourth line cord if you add a twoline telephone.

ASSEMBLY AND CONNECTIONS

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Page 34

Place the two-line TAD and the two-line telephone next to your FAX/MFC.

Plug one end of the telephone line cord for your FAX/MFC into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the FAX/MFC.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the FAX/MFC.

Triplex Adapter

Two-Line External TAD FAX/MFC

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the FAX/MFC’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Two-Line Phone

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the FAX/MFC for you. It is advisable to have a separate line for the FAX/MFC. You can then leave the FAX/MFC in FAX mode to receive faxes any time of day or night.

If the FAX/MFC is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received. (See

As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the FAX/MFC cannot be made.

Easy Receive, page 5-3.)

2 - 12

ASSEMBLY AND CONNECTIONS

Page 35

If you are installing the FAX/MFC to work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

The FAX/MFC may be used with either pulse or tone dialing telephone service.

Custom Features on a Single Line

To learn how custom features may affect your faxing operations, please see the

Troubleshooting and Routine Maintenance, page 11-1.

ASSEMBLY AND CONNECTIONS

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On-Screen Programming

User-Friendly Programming

We have designed your FAX/MFC with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your FAX/MFC has to offer. (See

Since your fax programming is done on the LCD, we created step-by-step onscreen prompts to help you program your FAX/MFC. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

Function Mode

You can access the function mode by pressing Function. When you enter the function mode, your FAX/MFC displays a list of main menu options from which you can choose. These options appear one after the other on the display. Select an option by pressing Set when the option appears on the screen.

You can “scroll” more quickly through options by pressing . When the screen displays your selection, press Set. (Press to scroll backward if you passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)

Before you press Set, you can correct a mistake you made entering information in a field using the dial pad. Use to back up and then type over the incorrect characters.

When you finish a function, the screen displays ACCEPTED. If you want to exit the Function mode, press Stop.

Note

Using This Manual, page 1-1.)

Do You Have a FAX or MFC?

See the model number on your machine’s control panel to know if your machine is a FAX or an MFC. If you have an MFC model there is an extra key press—to access the FAX functions you must first press 1. If you have a FAX 2600, follow the function step for FAX. If you have an MFC 4600, follow the function step for MFC. For example,

For the FAX, press Function, 1, 3. For the MFC, press Function, 1, 1, 3.

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ON-SCREEN PROGRAMMING

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Alternating Displays

When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place an original in the ADF, that you can dial a number and send a fax, or you can make a copy.

FAX: NO. & START 

COPY: PRESS COPY

Function Selection Table

If you have a basic understanding of how to program your FAX/MFC, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options and settings that are found in your fax programs, use the Function Selection Table below.

1. Fax Functions

1. INITIAL SETUP

Function Description Factory Set

1. DATE/TIME

2. STATION ID

3. BEEPER

4. SLEEP MODE

5. DELAYED TIMER

6. VOLUME AMPLIFY

7. TONE/PULSE

(For Canada Only)

8. LOCAL

LANGUAGE (For Canada Only)

Enter date and time for LCD

— 4-1 display and heading on transmissions.

Program name, fax number

— 4-1 and elephone number to appear on each transmitted page.

Adjust volume level of

LOW 4-4

beeper. Conserves power 00 MIN 4-6 Sets the time of day that

— 4-6 delayed faxes will be sent.

For the hearing-impaired,

OFF 4-5 you can set the volume to the AMPLIFY: ON setting on a permanent or temporary basis.

Selects dialing mode. TONE 4-1

Allows you to change the LCD Language to French

ENGLISH See French

Operations

Page

Manual

ON-SCREEN PROGRAMMING

3 - 2

Page 38

1. Fax Functions (CONTINUED)

2. SETUP RECEIVE

Function Description Factory Set

1. RING DELAY

Number of rings before FAX/

04 5-2 MFC answers in FAX or FAX/TEL mode.

2. F/T RING TIME

Sets the time for “double

20 5-3 ring” in FAX/TEL mode.

3. EASY RECEIVE

Receive fax messages

ON 5-3 without pressing the Start key.

4. REMOTE CODE

Enter code to activate or

ON ( 51, #51) 5-6 deactivate machine from a remote location.

5. REDUCTION

6. PAPER

Reduces size of image. AUTO 5-4 Selects size of paper for fax

LETTER 5-5

receiving.

7. PRINT DENSITY

8. POLLING RX

Make prints darker or lighter. — 5-5 Turns Polling Receive ON or

OFF 5-7

OFF.

9. TONER SAVE

Increases life of toner

OFF 5-5

cartridge.

Page

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ON-SCREEN PROGRAMMING

Page 39

1. Fax Functions (CONTINUED)

3. SETUP SEND

Function Description Factory Set

1. COVERPG SETUP

Automatically sends the

OFF 6-4

cover page you programmed.

2. COVERPAGE MSG

Program customized

— 6-5

message for fax cover page.

3. CONTRAST

Change lightness or darkness

AUTO 6-7

of a fax you are sending.

4. RESOLUTION

Allows you to change

STANDARD 6-9

resolutions page by page.

5. OVERSEAS MODE

Adjusts for sometimes

OFF 6-7 difficult overseas transmissions.

6. CALL RESERVE

You can send a fax, then

OFF 6-8 speak.

7. DELAYED FAX

8. POLLED TX

Send documents later. — 6-9 Sets up your FAX/MFC with

OFF 6-10 a document to be retrieved by another fax machine.

9. REAL TIME TX

You can send a fax without

OFF 6-3 using memory.

Page

4. REMAINING JOBS

Function Description Factory Set

Cancel a delayed fax or polling job.

5. INTERRUPT

Function Description Factory Set

Send a fax now, even if you have the machine set to send a fax later, or if you have it set for Polling.

ON-SCREEN PROGRAMMING

Page

5-8

Page

6-10

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Page 40

1. Fax Functions (CONTINUED)

6. SET AUTO DIAL

Function Description Factory Set

1. ONE-TOUCH DIAL

Dial numbers stored in memory

— 7-1

by pressing only one key.

2. SPEED-DIAL

Dial numbers stored in

— 7-2

memory by pressing only three keys.

3. SETUP GROUPS

Set up a Group number for

— 7-3

broadcasting.

7. PRINT REPORTS

Function Description Factory Set

1. XMIT REPORT

2. ACT.REPORT

3. AUTO DIAL

4. TEL. INDEX

5. USER SETTINGS

6. MEMORY STATUS

Print lists and reports of activity. — 9-1 (Details in Chapter 9) — 9-1

OFF 9-1

INTERVAL: OFF

— 9-1 — 9-1

8. REMOTE FAX OPT

Function Description Factory Set

1. FAX FWD/PAGING

Set FAX/MFC to forward fax

OFF 8-1

messages—OR—to call your pager.

2. FAX STORAGE

Store incoming faxes in

OFF 8-2

memory for remote retrieval.

3. REMOTE ACCESS

4. PRINT FAX

Set code for retrieving faxes. Print incoming faxes stored in

159 8-3

— 5-8

the memory.

Page

9-1

Page

0. TEL SERVICE

Function Description Factory Set

1. DISTINCTIVE

Use with telephone

OFF 5-9

company’s Distinctive Ring service to register the ring pattern on the FAX/MFC.

2. CALLER ID

View or print a list of the last

— 5-11

30 Caller IDs stored in memory.

3 - 5

ON-SCREEN PROGRAMMING

Page

Page 41

2. Printer Functions (For MFC 4600 Only)

1. PRINT OPTIONS

Function Description Factory Set

1. INTERNAL FONT

You can print resident fonts

— See MFC to check and confirm font types.

2. CONFIGURATION

Printer settings and status are

— See MFC listed here.

2. RESET PRINTER

Function Description Factory Set

1. FACTORY SET

You can restore the printer

— See MFC back to the factory default settings.

2. HEX DUMP MODE

If you set HEX DUMP

— See MFC MODE, all the PC data is printed in hexadecimal.

3. TEST PRINT

Function Description Factory Set

You can print a test sample

— See MFC page to check print quality.

Page

Manual

Page

Manual

Page

Manual

ON-SCREEN PROGRAMMING

3 - 6

Page 42

Initial Setup

Getting Started

After you have assembled your machine uing the Brother StartCard, continue the setup by programming the rest of the initial settings.

Setting Date and Time

Your FAX/MFC displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other

settings remain unaffected.

For the FAX, press Function, 1, 1. For the MFC, press Function, 1, 1, 1.

Enter the last two digits of the year and press

Set.

Enter two digits for the month and press Set (for example, enter 09 for September).

Enter two digits for the day (for example, 06) and press Set.

Enter the time in 24-hour format and press Set (for example, enter 15:25 for 3:25 PM).

Press Stop. The screen now displays the date and time you set, and displays it whenever the FAX/MFC is in Standby mode.

ENTER YEAR:XX

ENTER MONTH:XX

ENTER DAY:XX

ENTER TIME:XX:XX

Setting Station ID

You can store your name, fax number, and telephone number to be printed on all fax pages you send. (See

Entering Text, page 4-2.)

For the FAX, press Function, 1, 2. For the MFC, press Function, 1, 1, 2.

Enter your fax number (up to 20 digits) and press Set. (You must enter a fax number to proceed.)

Enter your telephone number (up to 20 digits) and press Set. (This number appears on Cover pages.) If your telephone number and fax number are the same, enter the same number again. The LCD displays your entry.

4 - 1

INITIAL SETUP

Composing Electronic Cover Page, page 6-4 and

FAX:

TEL:

NAME:

Page 43

Use the dial pad to enter your name (up to 20 characters) and press Set. (You can use the chart below to help you enter letters.)

Press Stop. The screen returns to the date and time.

If your Station ID has already been programmed, the screen prompts "1" to make a change, or "2" to exit without changing.

Setting Tone/Pulse Dialing (For Canada Only)

Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you must change the dialing mode.

For the FAX, press Function, 1, 7. For the MFC, press Function, 1, 1, 7.

Press or to select dialing mode and press Set.

Press Stop to exit.

Entering Text

When you are setting certain functions, such as the Station ID, you will have to enter text into the FAX/MFC. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters.

By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.

DIALING:TONE? SELECT & SET

Key once twice three times four times five times

2 ABC2A 3 DEF3D 4 GHI 4G 5 JKL5J 6 MNO6M 7 PQRS7 8 TUV8T 9 WXY Z 9

INITIAL SETUP

4 - 2

Page 44

Inserting spaces

To enter a space, press once between numbers and twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop; all letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. Also, you can back up and type over incorrect letters.

Repeating letters

If you need to enter a character assigned to the same key as the previous character, press to move the cursor to the right.

Special characters and symbols

Press , # or 0 repeatedly to move the cursor under the special character or symbol you want, then press to select it.

Press for (space) ! “ # $ % & ’ ( ) Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0

* + , - . /

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your fax machine, you should complete the steps described on page 4-1.

4 - 3

INITIAL SETUP

Page 45

Setting Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press a key or make an error, and at the end of fax sending or receiving.

For the FAX, press Function, 1, 3. For the MFC, press Function, 1, 1, 3.

Press or to select your setting and press Set.

Press Stop to exit.

Setting the Handset Volume

Before you begin to use the FAX/MFC, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.

VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired.

During a conversation, users can press or on the control panel to adjust the volume. When the handset is replaced, the handset volume remains until you change it again.

VOLUME AMPLIFY: ON–TEMPORARY This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press or on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume will return to the default setting of LOW.

VOLUME AMPLIFY:ON–PERMANENT Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-

impaired. During a conversation, users can press or on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of AMPLIFY.

When you press or on the control panel to adjust the volume, the display shows the setting you are choosing. Each key press changes the volume to the next setting.

WARNING

It is important that you do NOT choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage

the hearing of some users.

INITIAL SETUP

4 - 4

Page 46

Setting Volume Amplify

Please carefully read “Setting the Handset Volume” before you do the following steps:

For the FAX, press Function, 1, 6. For the MFC, press Function, 1, 1, 6.

Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4 —OR— If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON?.

If all the users are hearing-impaired, press

or to select PERMANENT? and

press Set —OR— If only some of the users are hearingimpaired, select TEMPORARY? and press Set.

Press Stop to exit.

VOL AMPLIFY:OFF? SELECT <- -> & SET

PERMANENT? SELECT <- -> & SET

Setting the Speaker Volume

You can adjust the speaker volume of your FAX/MFC. First press Hook, then press or to select a speaker volume level.

When you press or to adjust the volume level, the display shows the setting you are choosing. Each key press changes the volume to the next level. The new setting will remain until you change it again.

Setting the Ring Volume

You can adjust the ring volume when your FAX/MFC is idle. You can turn the ring off or you can select a ring volume level.

As you press or to adjust the volume level, the FAX/MFC rings so you can hear the volume for the level shown on the display. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Memory Storage

In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE, SET AUTO DIAL, and REMOTE FAX OPT functions plus the COVERPG SETUP and COVERPG MSG (from SETUP SEND) functions are stored permanently. You may have to reset the date and time.

4 - 5

INITIAL SETUP

Page 47

Sleep Mode

Setting the Sleep mode reduces power consumption while the FAX/MFC is idle. You can choose how long the FAX/MFC is idle (from 00 to 99 minutes) before it drops into sleep mode. The timer automatically rests when the FAX/MFC receives a fax or PC data, or makes a copy. The default setting is 0 minutes.

For the FAX, press Function, 1, 4. For the MFC, press Function, 1, 1, 4.

Use the Dial pad to enter the amount of time the FAX/MFC is idle before it drops into sleep mode (00 to 99) and press Set.

Press Stop to exit.

Delayed Timer

You can set up the time of day that delayed faxes will be sent. This time will be displayed for acceptance or you can override it in Delayed Fax. (See

Fax

, page 6-9.)

For the FAX, press Function, 1, 5. For the MFC, press Function, 1, 1, 5.

Enter the time (in 24-hour format) that you want delayed faxes to be sent and press

Set.

Press Stop to exit.

SET TIME=12:34 ENTER & SET

SET TIME=17:00

Delayed

INITIAL SETUP

4 - 6

Page 48

Setup Receive

Basic Receiving Operations

Select Receive Mode

There are four different receive modes for your FAX/MFC. You can choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD displays the setting you want to use.

LCD How it works When to use it

MANUAL

(manual receive)

FAX ONLY

(automatic receive)

FAX/TEL*

(fax and telephone)

TAD:ANSWER MACH.

(External Telephone Answering Device)

*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you

have extension phones on the line, set the Ring Delay to 4 rings.

You control the phone line and must answer every call yourself.

The FAX/MFC automatically answers every call as a fax.

The FAX/MFC controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (double ring) for you to pick up the call.

The external TAD automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ringing.

For dedicated fax lines. You cannot receive a voice call but you can call out.

You cannot have an answering machine on the same line, even if it is on a separate jack on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode if you have an answering machine on your phone line.

5 - 1

SETUP RECEIVE

Page 49

To select or change your Receive Mode

Press Receive Mode. The LCD display your current selection.

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

Continue to press Receive Mode until your new selection appears. After 2 seconds, the LCD returns to the date and time display, along with your new Receive Mode setting.

If you are changing Receive Mode while in another operation, the LCD returns to the current operation display.

09/06 15:25 FAX



Current Receive Mode

Setting Ring Delay

The Ring Delay setting determines the number of times the FAX/MFC rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4. (See 5-3,

Operation from Extension Telephone or External Telephone, page 5-6 and For

FAX/TEL Mode Only

For the FAX, press Function, 2, 1. For the MFC, press Function, 1, 2, 1.

Press or to select how many times the line rings before the FAX/MFC answers (00 – 04) and press Set. If you select 00, the line doesn’t ring at all.

Press Stop to exit.

, page 5-6.)

Easy Receive, page

SETUP RECEIVE

5 - 2

Page 50

Setting F/T Ring Time

You must determine how long the FAX/MFC will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the FAX/MFC rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double ring. However, you can answer the call on any extension phone (in a separate wall jack) on the same phone number as the FAX/MFC.

For the FAX, press Function, 2, 2. For the MFC, press Function, 1, 2, 2.

Press or to select how long the FAX/MFC will ring to alert you that you have a voice call and press Set.

Press Stop to exit. Now, when a call comes in and the FAX/MFC is set to FAX/TEL mode, all

phones on this line will ring the number of times you selected in Ring Delay. You can let the FAX/MFC pick up and detect if it’s a fax or voice call. If it’s a

fax call, the FAX/MFC prints the fax. If it’s a voice call, the FAX/MFC signals you with a double ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double ringing, the FAX/MFC continues for the set time.

RING TIME:20 SEC

Easy Receive

When you use this feature, you don’t have to press Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your FAX/MFC does the rest. Selecting ON allows the FAX/MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the FAX/MFC receive the call only if you’ve answered it at the FAX/MFC. Selecting OFF means you’ll have to activate the FAX/MFC yourself by pressing Start—OR—by pressing 5 1 if you are not at the FAX/MFC. (See

Operation from Extension Telephone or External Telephone, page 5-6.)

For the FAX, press Function, 2, 3. For the MFC, press Function, 1, 2, 3.

Press or to select ON, SEMI or OFF and press Set.

Press Stop to exit. If you’ve set the feature to ON, but your FAX/MFC doesn’t automatically

connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the FAX/MFC, lift the handset and press Start. (See

For FAX/TEL Mode Only, page 5-6.)

5 - 3

SETUP RECEIVE

Page 51

Printing a Reduced Incoming Document

You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO, your FAX/MFC chooses the level of reduction for you.

For the FAX, press Function, 2, 5. For the MFC, press Function, 1, 2, 5.

Press or to select the reduction ratio you want—AUTO, 93%, 87% or 75% and press Set. Choose 100% if you don't want a reduction.

Press Stop to exit.

Recommended Reductions

If your paper is letter size (8.5" x 11"), and the incoming fax is

letter size, select 93% A4 size, select 87% legal size, select 75%.

If your paper is A4 (8.2" x 11.6"), and the incoming fax is

letter size, select 100% A4 size, select 93%

If your paper is legal size (8.5" x 14"), and the incoming fax is

letter size, select 100% A4 size, select 100% legal size, select 93%.

5.REDUCTION

SETUP RECEIVE

5 - 4

Page 52

Setting Paper Size

You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the FAX/MFC, you will need to change the setting for paper size, so your FAX/MFC will know how to fit the incoming fax on the page. You can also select the level of page reduction to fit on the paper in your FAX/MFC.

For the FAX, press Function, 2, 6. For the MFC, press Function, 1, 2, 6.

Press or to select LETTER, LEGAL or A4 and press Set.

Press 1 if you want to change the reduction setting—OR—Press 2 to go to Step 5.

Press or to select AUTO, 100%, 93%, 87% or 75% and press Set.

Press Stop to exit.

6.PAPER

CHANGE REDUCTION

1.YES 2.NO

Setting the Print Density

If your FAX/MFC is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again.

For the FAX, press Function, 2, 7. For the MFC, press Function, 1, 2, 7.

Press to make print lighter, or to make print darker and press Set.

Press Stop to exit.

Toner Save

You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF.

For the FAX, press Function, 2, 9. For the MFC, press Function, 1, 2, 9.

Press or to turn ON (or OFF) and press Set.

Press Stop to exit.

5 - 5

SETUP RECEIVE

Page 53

Advanced Receiving Operations

Operation from Extension Telephone or External Telephone

If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your FAX/MFC take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the FAX/MFC starts to receive a fax. (See

If the FAX/MFC answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone.

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the FAX/MFC phone, press Start, then hang up. At an extension phone, press

5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected (the screen displays RECEIVE) before you hang up. (Your caller will have to press Start to send the fax.)

For FAX/TEL Mode Only

When the FAX/MFC is in FAX/TEL mode, it will use the F/T Ring Time (double ringing) to alert you to pick up a voice call. If you’re at the FAX/MFC, you can lift the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and press # 5 1 between the double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the FAX/MFC by pressing 5 1.

Setting F/T Ring Time, page 5-3 and Easy Receive, page 5-3.)

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely,

Note

try changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code from # 5 1 to 9 9 9.

For the FAX, press Function, 2, 4. For the MFC, press Function, 1, 2, 4.

Press or to select ON (or OFF) and press

Set.

If you want to, enter a new Fax Receive Code, then press Set.

If you want to, enter a new Telephone Answer Code, then press Set.

Press Stop to exit.

REMOTE ACT.:ON?

FAX RECEIVE:*51

TEL ANSWER:#51

SETUP RECEIVE

5 - 6

Page 54

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your FAX/MFC to “poll” other machines, or you can have someone poll your machine.

All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the polling function.

Setting Up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

For the FAX, press Function, 2, 8. For the MFC, press Function, 1, 2, 8.

Press or to choose ON and press Set.

Enter the fax number you are polling.

Press Start. The screen displays DIALING.

Setting Up Sequential Polling Receive

The FAX/MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. (See

Canceling a Scheduled Job, page 5-8.)

For the FAX, press Function, 2, 8. For the MFC, press Function, 1, 2, 8.

Press or to select Polling ON and press Set.

POLLING RX:OFF? SELECT <- -> & SET

ENTER FAX NO. PRESS START KEY

POLLING RX:OFF? SELECT <- -> & SET

POLLING RX:ON?

ENTER FAX NO. PRESS START KEY

Specify the destination fax machines you wish to poll, using One Touch, Speed Dial, a Group or the dial pad. You must press Broadcast between each location.

Press Start. The FAX/MFC will poll each number or group member in turn for a document.

5 - 7

SETUP RECEIVE

ACCEPTED

DIALING #01

Page 55

Printing a Fax in Memory

If you have Fax Storage ON for remote retrieval, you can still print a fax from memory when you are at your FAX/MFC. (See

For the FAX, press Function, 8, 4. For the MFC, press Function, 1, 8, 4.

Press Start.

After printing is finished, press Stop to exit.

Setting Fax Storage, page 8-2.)

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

If the FAX/MFC is idle,

For the FAX, press Function, 4. For the MFC, press Function, 1, 4. Any waiting jobs will appear on the display. If no jobs are waiting, the screen displays NO JOB WAITING.

If you have more than two jobs waiting, use or to select the job you want to cancel and press Set when the screen displays your selection. —OR— If you have only one job waiting, go to Step 3.

Press 1 to cancel the job—OR—Press 2 to exit without canceling it. To cancel another job, return to Step 2.

Press Stop to exit. If your FAX/MFC is busy, press Stop, then follow Steps 2 through 4 to cancel

Note

a job. You can check which jobs are waiting in memory by following Steps 1 and 2

above.

4.REMAINING JOBS

SETUP RECEIVE

5 - 8

Page 56

Telephone Services

Distinctive Ring

This FAX/MFC feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your FAX/MFC.

Your FAX/MFC has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to follow the directions below to “register” the new Distinctive Ringing pattern, that was assigned by the Telephone Company, so your FAX/MFC can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can

Note

switch it off temporarily, then turn it back on. When you get a new fax number, be sure to reset this function.

You can register only one Distinctive Ring pattern with the FAX/MFC. Some ringing patterns cannot be registered.

■ The FAX/MFC will answer only calls to its registered number.

■ You will not hear the first two rings of all incoming calls on the machine.

■ To have your TAD answer only the main number, the FAX/MFC must be in

Manual mode.

■ In FAX/TEL or FAX mode, the FAX/MFC will answer all numbers on the phone

line.

5 - 9

SETUP RECEIVE

Page 57

Registering Your Distinctive Ring Pattern

If you are not sure which ring pattern you have call your telephone company. Then assign your ring pattern in the steps below.

Set the FAX/MFC to MANUAL mode.

For the FAX, press Function, 0, 1. For the MFC, press Function, 1, 0, 1. The screen displays the current setting of this feature.

Press or to select DISTINCTIVE: SET? and press Set.

Press or to select the prestored ring pattern you want to assign and press Set. (You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the Telephone Company.

Ring

Pattern

Rings

1 2 3 4

Press Stop to exit. Once you’ve registered the Distinctive Ring pattern in your FAX/MFC, you can

turn this feature on or off. To change the setting, follow Steps 1 to 4 above, selecting ON (or OFF).

long - long short - long - short short - short - long very long (normal pattern)

SETUP RECEIVE

5 - 10

Page 58

Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the LCD display, the name or telephone number of your caller as the line rings.

After a few rings, the screen displays the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory. (See

■ You will see the first 16 characters of the number or name.

■ OUT OF AREA means call originates outside your Caller ID service area.

■ PRIVATE CALL means the caller has intentionally blocked transmission of

information.

■ CALL PICKUP remains on the screen when no Caller ID information was

transmitted. If both the name and number are received, the screen displays only the name.

You can print a list of Caller ID information received by your FAX/MFC. Caller ID service varies with different carriers. Call your local phone company

to determine the kind of service available in your area.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your FAX/MFC.

For the FAX, press Function, 0, 2. For the MFC, press Function, 1, 0, 2.

Press or to select DISPLAY #? and press Set. If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press Set. The LCD shows the caller’s name and number and the date and time of the call.

Press or to return to the Caller ID listing—OR—Press Stop to exit.

Printing Caller ID List, page 5-11.)

Printing Caller ID List

For the FAX, press Function, 0, 2. For the MFC, press Function, 1, 0, 2.

Press or to select PRINT REPORT? and press Set.

Press Start.

5 - 11

SETUP RECEIVE

Page 59

Call Waiting Caller ID

The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies. The feature displays the telephone number (or name, if available) of Call Waiting callers on your FAX/ MFC’s LCD.

To answer a Call Waiting signal while you're talking on the phone, ask the other party if you can put them on Hold a minute to catch the other call. The LCD displays the Caller ID.

Press Speed Dial to switch to the second call.

To switch back to the first call, press Speed Dial again. Either caller can hang up at any time. However, if you hang up you will

disconnect both callers.

SETUP RECEIVE

5 - 12

Page 60

Setup Send

Before You Begin

Sending Faxes Using Multiple Settings

When you send a fax you can choose any combination of the available settings: add a coverpage and select a comment; set the contrast or resolution; send using overseas mode, call reservation or delayed fax timer, polling transmission or real time transmission. After each function is accepted, the display will ask if you want to enter other settings:

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR— Press 2 if you are finished choosing settings, and go to the next step.

Using the ADF (Automatic Document Feeder)

■ Documents must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1 inches

long. Your FAX/MFC can scan an image only 8.2 inches wide, regardless of how wide the paper.

■ Make sure you place

original face down, top edge first.

■ Adjust the paper guides

to fit the width of your document.

Paper

Guides

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Originals are Face Down in the ADF

■ The ADF (automatic document feeder) can hold up to 20 pages, feeding each

one individually through the fax machine. Use standard (14 lb–24 lb) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.

■ Press Resolution (before you send the fax) to select the resolution for the

document you’re sending. (See DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples,

paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

■ Make sure documents written in ink are completely dry.

6 - 1

SETUP SEND

Resolution, page 6-7.)

Page 61

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

Place the original face down in the ADF.

Pick up the handset and listen for a dial tone—OR—press Hook and listen for a dial tone.

Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call using Search). (See

When you hear the fax tone, press Start.

If you’re using the handset, hang up.

One Touch Dialing, page 7-4.)

Automatic Transmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset, or press Hook.

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See

Speed Dialing, page 7-5.)

Press Start.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, after you disconnect the call press Redial/Pause to retry the number.

If you’re sending a fax automatically and the line is busy, the FAX/MFC will automatically redial up to three times at 5 minute intervals.

Dual Access

You can scan up to 50 originals into the fax memory, even while the FAX/MFC is receiving or sending another fax (from memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling.

If you try to scan in and store a 51st fax, the FAX/MFC will send it immediately, without storing it in memory.

If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel scanning. If you get a MEMORY FULL message while scanning in a subsequent page, you'll have the option to press Start to transmit the pages scanned so far, or to press Stop to cancel the operation.

Make sure the ADF is empty.

Place the original in the ADF.

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Enter the fax number.

Press Start. The FAX/MFC starts scanning the original and the screen displays the job number (#XX) of the fax, and how much memory is available. Then the FAX/MFC starts dialing. You can immediately repeat Steps 1 through 4 for the next fax.

Your FAX/MFC normally operates in Dual Access mode. However, you can

Note

override Dual Access by using Real Time Transmission.

Real Time Transmission

When you are sending a fax, the FAX/MFC will scan originals into memory before sending. Then, as soon as the phone line is free, the FAX/MFC will start dialing and sending the fax. If memory becomes full, the FAX/MFC will send the document in real time, even if REAL TIME TX is set to OFF.

Sometimes you may want to send an important document immediately, without waiting for memory transmission. You can set REAL TIME TX to ON.

Place the original face down in the ADF.

For the FAX, press Function, 3, 9. For the MFC, press Function, 1, 3, 9.

To change the default setting, press or

to select ON (or OFF) and press Set. Go

to Step 5—OR—For the next fax transmission only, press or to select NEXT FAX ONLY and press Set.

For the next fax only, press or to select ON (or OFF) and press Set.

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 6.

Enter fax number and press Start.

9.REAL TIME TX

REALTIME TX:ON?

Checking the Jobs Status

Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the screen displays NO JOB WAITING.) (See 6-4.)

If the machine is idle, For the FAX, press Function, 4. For the MFC, press Function, 1, 4. —OR— If the machine is busy, go to step 2.

If you have multiple jobs waiting, use or to scroll through the list.

Press Stop to exit.

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SETUP SEND

Canceling Jobs in Memory, page

Page 63

Canceling Jobs While Scanning the Original

You can cancel a job while you are scanning it into memory by pressing Stop. Eject the original by pressing Stop again.

Canceling Jobs in Memory

You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive, Polled Transmit or faxes in memory waiting to be sent. If no jobs are waiting, the screen displays NO JOB WAITING.

If the FAX/MFC is idle,

For the FAX, press Function, 4. For the MFC, press Function, 1, 4. Any waiting jobs appear on the LCD.

If you have more than two jobs waiting, press or to select the job you want to cancel and press Set. —OR— If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling. To cancel another job, return to Step 2.

Press Stop to exit. If the FAX/MFC is busy, press Stop, then follow Steps 2 through 4 to cancel

a job.

4.REMAINING JOBS

#02 SALES REPORT

1.CLEAR 2.EXIT

Basic Sending Operations

Composing Electronic Cover Page

The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See

One Touch Dialing, page 7-4, Speed Dialing, page 7-5.)

The cover page indicates your Station ID, and the number of pages you’re sending. If you have Coverpage Setup set to ON (For the FAX, press Function, 3, 1. For the MFC, press Function, 1, 3, 1.), the number of pages remains blank. (See

Setting Station ID, page 4-1.)

You can select a comment to include on your cover page.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

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Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 4-2 to help enter characters. (See Composing Your Own Comments.)

Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each document you send. However, so you can set up your cover page and cover page comments in advance, the Cover Page Setup and Cover Page Message functions change the default settings.

Composing Your Own Comments

You can set up two custom comments.

For the FAX, press Function, 3, 2. For the MFC, press Function, 1, 3, 2.

Press or to choose position 5 or 6 for your customized comment and press

Set.

Use the dial pad to enter your customized comment and press Set. (See

Entering Text, page 4-2.)

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 to exit.

Cover Page for Next Fax Only

Make sure the Station ID is set up. This feature does not work without the Station ID. (See

You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.

Place the original in the ADF.

For the FAX, press Function, 3, 1. For the MFC, press Function, 1, 3, 1.

When the screen displays NEXT FAX ONLY?, press Set.

Press or to select ON (or OFF) and press Set.

Press or to select one of the standard or custom comments and press Set.

Enter two digits to indicate the number of pages you are sending and press Set. (Enter 0 0 to leave the number of pages blank.) If you make a mistake, press to back up and reenter the number of pages.

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 8.

Enter the fax number you’re calling.

Press Start.

Setting Station ID, page 4-1.)

5.(USER DEFINED)

6.(USER DEFINED)

2.COVERPAGE MSG

1.COVERPG SETUP

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Always Send Cover Page

Make sure Station ID is set up. This feature does not work without the Station ID. (See

Setting Station ID, page 4-1.)

You can set the FAX/MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

For the FAX, press Function, 3, 1.

COVERPAGE:OFF?

For the MFC, press Function, 1, 3, 1.

Press or to select COVERPAGE: ON?, and press Set.

If you selected ON, press or to select one of the standard or custom comments and press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu —OR— Press 2 to exit if you are finished choosing settings.

Using a Printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

For the FAX, press Function, 3, 1. For the MFC, press Function, 1, 3, 1.

Press or to select PRINT SAMPLE? and press Set.

Press Start. Your FAX/MFC prints a copy of your cover page.

TO:

FROM:

FAX: TEL:

COMMENT:

- - -

COVER PAGE

- - -



PAGE[S] TO FOLLOW

- - -

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Contrast

If your original is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original.

Place the original, face down in the ADF.

For the FAX, press Function, 3, 3. For the MFC, press Function, 1, 3, 3.

Press or to select AUTO, S.LIGHT or S.DARK and press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu —OR— Press 2 if you are finished choosing settings and go to Step 5.

Enter a fax number and press Start to send a fax.

Resolution

When you have an original in the ADF, you can use the Resolution key to change the default setting. Press Resolution continuously until you see the lights change to the setting you want. For Standard, turn Fine and S. Fine lights off. For Photo, turn them both on. (See

Standard—Good for most typed documents. Fine—Good for small print; transmits a little slower than standard resolution. S.Fine (Super Fine)— Photo—

Use for documents with varying shades of gray; slowest transmission time.

Multiple Resolution Transmission, page 6-9.)

Good for small print or artwork; transmits slower than fine resolution.

Advanced Sending Operations

Overseas Mode

After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

For the FAX, press Function, 3, 5. For the MFC, press Function, 1, 3, 5.

Press or to select ON (or OFF) and press Set.

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 5.

Enter the fax number you’re calling.

Press Start.

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SETUP SEND

5.OVERSEAS MODE

Page 67

Call Reservation

You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your FAX/MFC will ring. Lift the handset to speak.

If you set Call Reservation and Call Back message to ON, your FAX/MFC leaves a message if the other party does not answer.

Place the original face down in the ADF.

For the FAX, press Function, 3, 6. For the MFC, press Function, 1, 3, 6.

Press or to select CALL RESERVE:ON (or OFF) and press Set. The LCD displays the current seting for Call Back Message.

Press or to select ON (or OFF) and press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 6.

Enter the fax number.

Press Start.

If you’ve set Call Reservation to ON, pick up your handset if the FAX/MFC rings.

You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling.

You must register your Station ID to set Call Back Message to ON.

Note

CALL RESERVE:OFF

CALL BACK:OFF?

Print Sample Call Back Message

For the FAX, press Function, 3, 6. For the MFC, press Function, 1, 3, 6.

Press or to select PRINT SAMPLE? and press Set.

Press Start.

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Delayed Fax

During the day you can store Transmission of these documents will begin at the time of day you enter in Step 3. If you have set up a time of day in the Delayed Timer function on page 4-6, you can accept it in Step 3 or enter another time for this fax.

Place the original face down in the ADF.

For the FAX, press Function, 3, 7. For the MFC, press Function, 1, 3, 7.

Accept the displayed time or enter another time for this fax and press Set.

Press 1 to leave the original waiting in the ADF —OR— Press 2 to scan the original into memory. (See

Interrupting Delayed Fax and Polled Transmit Jobs, page 6-10.)

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 6.

Enter the fax number.

Press Start. The FAX/MFC will wait to send the fax at the time you set up in Delayed Timer (For the FAX, Function, 1, 6. For the MFC, Function, 1, 1, 6).

The number of documents you can scan into memory varies with the data they contain.

up to

50 documents in memory for delayed sending.

1.DOC 2.MEMORY

ENTER FAX NO. PRESS START KEY

Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.

Place the original face down in the ADF.

For the FAX, press Function, 3, 4. For the MFC, press Function, 1, 3, 4.

Use or to select resolution for page 1, then press Set.

Repeat Step 3 for subsequent pages.

Press Stop when you’re finished.

Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 7.

Enter the fax number you’re calling.

Press Start.

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PAGE 01:STANDARD SELECT <- -> & SET

Page 69

Setting Up Polled Transmit

Polled Transmit is when you set up your FAX/MFC to wait with an original so another fax machine can retrieve it. (See

Transmit Jobs

Place the original to be retrieved face down in the ADF.

For the FAX, press Function, 3, 8. For the MFC, press Function, 1, 3, 8.

Press or to choose POLLED TX:ON? and press Set.

Press 1 to select DOC if you want your FAX/MFC to scan the printed original at the time it is polled—OR—Press 2 to select MEMORY.

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 6.

Press Start. If you pressed 1 in Step 4, the printed original remains in the ADF until your

FAX/MFC is polled. However, you can “interrupt” it to send another fax.

, page 6-10.)

Interrupting Delayed Fax and Polled

POLLED TX:OFF? SELECT <- -> & SET

1.DOC 2.MEMORY

Interrupting Delayed Fax and Polled Transmit Jobs

You can send a fax or make a copy now, even if you have the FAX/MFC set to send a fax later or to be polled. However, you cannot use automatic redial or the Function mode.

For the FAX, press Function, 5. For the MFC, press Function, 1, 5.

Wait 2 seconds, then remove the original that are waiting in the ADF.

Place the “new” original you want to send or make a copy now in the ADF.

Enter the new fax number for the original you want to send now.

Press Start.

After the transmission is finished, place the “old” original back into the ADF.

For the FAX, press Function, 5, for the MFC, press Function, 1, 5, to restore the Delayed Fax and/or Polling.

INSERT ORIGINAL

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Auto Dial Numbers

and Dialing Options

Storing Numbers for Easy Dialing

You can set up your FAX/MFC to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes.

If you loose electrical power, auto dial numbers in memory will NOT be lost.

Storing One Touch Dial Numbers

You can store 16 (FAX 2600) or 8 (MFC 4600) fax/phone numbers that you can dial by pressing one key. For FAX 2600, to access numbers 09 to 16, hold down Shift.You also can store names with these numbers. When you press a One Touch dial location, the LCD displays the name or number as the call is dialed.

One Touch Dialing, page 7-4.)

(See

One Touch keys are not the dial pad keys. They are the 8 keys located to the right of the dial pad.

For the FAX, press Function, 6, 1. For the MFC, press Function, 1, 6, 1.

Press the One Touch key where you want to store a number. (One Touch key 01 has been pre-programmed for Brother fax-back system (USA only). You can override it if you wish.) The LCD displays the location you selected. (See

Settings and Activity

Enter a number (up to 20 digits) and press

Set

. If you want to enter a pause in the

dialing sequence (for example, to access an outside line), press Redial/Pause as you’re entering digits. Pressing Redial/Pause enters a 3.5 second pause when the number is dialed, and a dash appears on the screen. (See

and Speed Dial Numbers

Use the dial pad to enter the name (up to 15 characters) and press Set. You can use the chart on page 4-2 to help you enter letters—OR—To store the number without a name, press Set.

Press or to select the type you want and press Set.

FAX A fax only number TEL A telephone (voice) number FAX/TEL Both a fax and telephone (voice) number

Return to Step 2 to store another One-Touch number—OR—Press Stop to exit. When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.

, page 9-1.)

NAME:

Changing One Touch

, page 7-2.)

Fax

7 - 1

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 71

If you need to store a longer pause than 3.5 seconds, press Redial/Pause two

Note

or more times.

Storing Speed Dial Numbers

You can store Speed Dial numbers, so you can dial by pressing only four keys. There are 30 Speed Dial locations. (See

Activity

, page 9-1.)

For the FAX, press Function, 6, 2. For the MFC, press Function, 1, 6, 2.

Use the dial pad to enter a two-digit location (01–30) and press Set.

Enter the number (up to 20 digits) and press Set.

Use the dial pad to enter the name or company (up to 15 characters) and press

Set. You can use the chart on page 4-2 to help you enter letters—OR—Press Set to store the number without a name. (See

Press or to select the type of number and press Set.

FAX A fax number TEL A telephone (voice) number FAX/TEL Both a fax and telephone number

Return to Step 2 to store another Speed Dial number—OR—Press Stop to exit.

Speed Dialing

, page 7-5 and

SPEED-DIAL? # ENTER & SET

#05: ENTER & SET

NAME:

Entering Text, page 4-2.)

Fax Settings and

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD displays the current name stored there, then prompts you to either

1. CHANGE—OR—2. EXIT.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

■ If you want to erase the number, press Stop when the cursor is to the left of the

digits. The letters above and to the right of the cursor will be deleted.

■ If you want to change a digit, use or to position the cursor under the digit

you want to change, then type over it.

Follow the directions from Step 3 in Storing One Touch Numbers or Step 4 in Storing Speed Dial Numbers.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting) and Start. First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 45 (FAX 2600) or 37 (MFC 4600) numbers to one large Group.

You can include up to 15 (FAX 2600) or 7 (MFC 4600) One Touch locations, and up to 30 speed Dial locations. If you broadcast to more than the maximum locations available, you will be unable to set up transmissions using Dual Access and the Timer.

(See

Storing One Touch Dial Numbers, page 7-1, Storing Speed Dial Numbers, page

7-2 and

For the FAX, press Function, 6, 3. For the MFC, press Function, 1, 6, 3.

Select a One Touch key where you wish to store the Group number. (For example, press One Touch key 02 for Group 1).

Use the dial pad to enter the Group number and press Set. (For example, press 1 for Group 1.)

To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialing. For example, for One Touch key 05, press One Touch key 05. For Speed Dial location 09, press Search/Speed Dial, then press 0, 9 on the dial pad. The display shows 05, #09.

Press Set to accept the numbers for this group.

Broadcasting, page 7-6.)

SELECT ONE-TOUCH

SETUP GROUP:GO ENTER & SET

G01:*O5#O9

NAME: ENTER & SET

Use the dial pad and the chart on page 4-2 to enter a name for the group and press Set. (For example, NEW CLIENTS.)

Press Stop to exit. You can print a list of all One Touch and Speed Dial numbers. See Printing

Reports, Chapter 9.

7 - 3

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 73

Dialing Options

You can use your FAX/MFC to make telephone and FAX calls by dialing manually, or by using Search, One Touch or Speed Dial memory.

When you dial an auto dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset—OR—Press Hook.

When you hear a dial tone, dial the call using the dial pad.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up, replace the handset.

One Touch Dialing

Pick up the handset—OR—Press Hook.

When you hear a dial tone, press the One Touch key of the location you want to call. (See

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up, replace the handset. If you try to use a One Touch location with no number stored in it, you will hear

a warning sound, and the LCD will display NOT REGISTERED. The LCD returns to normal after 2 seconds.

If you are sending a fax, press Start after pressing the One Touch key. If you picked up the handset, press Start when receiving the fax machine answers with fax tones.

Storing One Touch Dial Numbers, page 7-1.)

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Page 74

Speed Dialing

Pick up the handset—OR—Press

Storing Speed Dial Numbers

(See

When you hear a dial tone, press Search/Speed Dial, press #, then press the two-digit Speed Dial location.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up, replace the handset. If you are sending a fax, press Start after pressing the Speed Dial number. If

Note

you picked up the handset, press Start when the receiving fax machine answers with fax tones.

Hook

, page 7-2.)

Dialing Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch numbers. You can store these long dialing sequences by dividing them and setting them up on separate keys in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in the order you entered it, as soon as you press Start. (See

Storing One Touch Dial Numbers, page 7-1.)

You can store “555” on One Touch key 03 and “7000” on One Touch key 02. If you press One Touch 03, 02, and Start, you can dial “555-7000”. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press One Touch 03 and press 7, 0, 0, 1 using the dialing pad.

Search

You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically. (See

Numbers

Press Search/Speed Dial , then enter the first letter of the name you’re looking for.

Press or to search the memory.

When the LCD displays the name you want to call, pick up the handset or press

Hook.

Press Start to begin dialing.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

When the call is over, hang up.

7 - 5

AUTO DIAL NUMBERS AND DIALING OPTIONS

, page 7-1 and Storing Speed Dial Numbers, page 7-2.)

Storing One Touch Dial

Page 75

Broadcasting

Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include up to 16 (FAX 2600), 8 (MFC 4600) One Touch locations, up to 30 Speed Dial locations, and up to 50 manually dialed numbers (maximum of 96 (FAX 2600) or 88 (MFC 4600) locations if you did not use up any locations for Groups, access codes or credit card numbers). However, available memory will vary with the types of jobs in memory and the number of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to set up transmissions using dual access and the timer. (See

Broadcasting

Although the easiest way to broadcast is to press Group keys, you can include One Touch, Speed Dial, and manually dialed numbers in the same broadcast. You must press Broadcast between each of these locations. Use the Telephone Index to help you choose the numbers easily.

After the broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

To stop the broadcasting in progress, press Stop. The LCD asks if you want

Note

to cancel all locations or the location that is being sent.

■ Enter the long dialing sequence numbers as you normally would, but keep in mind

that each key counts as one location, so the number of locations you can call become limited.

■ If the line is busy or for some other reasons a connection could not be made while

broadcasting, the FAX/MFC will redial the number automatically.

■ If the memory is full, press Stop to abort the job or press Stop to send the portion

that is in the memory (if more than one page has been scanned).

Place the original face down in the ADF.

Enter a number using One Touch, Speed Dial, Group numbers, Search or the dial pad. Example: Group number

Press Broadcast. You will be prompted to press the next number.

Enter the next number. Example: Speed Dial

Press Broadcast.

Enter the next fax number. Example: Manual dialing, using the dial pad.

Press Start. Your machine will read the original into memory and then start sending faxes to

all the numbers you entered.

, page 7-3.)

Setting Up Groups for

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Page 76

Pause

Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Hold

Press Hold to put a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the FAX/MFC handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

Tone/Pulse

If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

Lift the handset.

Press #. Digits dialed after this send tone signals.

When you hang up, the fax machine returns to pulse dialing service.

Redial

If the last number you dialed was busy, press Redial/Pause for easy re-dialing.

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AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 77

Remote Fax Options

Fax Forwarding/Paging

You can NOT use Paging and Fax Forwarding at the same time. You can NOT use Paging and Fax Forwarding when “Fax Storage” is set to OFF.

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your FAX/MFC stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message.

For the FAX, press Function, 8, 1. For the MFC, press Function, 1, 8, 1.

Press or until the screen displays

FAX FORWARD? and press Set.

Enter the forwarding number (up to 20 digits) and press Set.

Press Stop to exit.

FWD#: ENTER & SET

REMOTE FAX OPTIONS

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Page 78

Programming Paging Number

When Paging is selected, your FAX/MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.

For the FAX, press Function, 8, 1. For the MFC, press Function, 1, 8, 1.

Press or until the screen displays

PAGING? and press Set.

Enter your paghone number (up to 20 digits) followed by # # and press Set. Do not include the area code if it is the same as that of your FAX/MFC.

For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number, then press # # and press Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

—OR— If you do not need a PIN, press Redial/Pause, enter the fax number, then press

# # and press Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

Press Stop to exit. You cannot change a Paging number or PIN remotely.

Press Redial/Pause for each 3.5 second delay, as needed.

Note

PAG#: ENTER & SET

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. (See

Remote Retrieval, page 8-3.)

For the FAX, press Function, 8, 2. For the MFC, press Function, 1, 8, 2.

Press or to select ON (or OFF) and press Set.

Press Stop to exit.

If there are faxes in memory when you turn Fax Storage OFF, the screens prompts you to erase any faxes in memory.

If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data is not erased, and Fax Storage remains on. (See

Printing a Fax in Memory, page 5-8.)

8 - 2

REMOTE FAX OPTIONS

FAX STORAGE:OFF? SELECT & SET

ERASE ALL FAX?

1.YES 2.NO

Page 79

Changing Remote Retrieval Access Code

Enter your Remote Retrieval Access Code when the FAX/MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See

For the FAX, press Function, 8, 3. For the MFC, press Function, 1, 8, 3.

Enter a three-digit number from 000 to 999 and press Set. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.)

Press Stop to exit.

Changing Remote Codes, page 5-6.)

Remote Retrieval

You can call your FAX/MFC from any fax machine using touch tone and use a Remote Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page of this manual and keep it in your wallet as an aid. (See

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone.

When your FAX/MFC answers and beeps, immediately enter your Remote Retrieval Access Code (1 5 9 ).

The FAX/MFC signals the kinds of messages received:

1 long beep—Fax message(s) No long beeps—No messages

The FAX/MFC then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the FAX/MFC hangs up. If you enter an invalid command, theFAX/MFC beeps three times.

Press 9 0 to reset the FAX/MFC when you finish.

Hang up. If your FAX/MFC is set to MANUAL mode, you can access your machine by

waiting about 2 minutes, then entering the Remote Retrieval Access Code within 30 seconds.

Changing Remote Retrieval Access Code, page 8-3.)

REMOTE FAX OPTIONS

8 - 3

Page 80

Remote Commands

Follow the commands below to access features remotely. When you call the FAX/MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command.

Remote Commands

Operation Details

95 Changing Fax

Forwarding / Paging setting

1 OFF If you hear one long beep, the change is 2 Fax Forwarding 3 Paging 4 FAX FWD No. 6 Fax Storage ON 7 Fax Storage OFF

accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO (see p. 8-1). Once you have registered the number, the FAX/MFC will change automatically to FAXFWD:ON mode. Then retrieve a Memory Status List by entering 961 (see p. 8-5) to make sure that the Fax Forwarding number you registered is correct in the List.

You can set FAX STORAGE to ON or OFF.

96 Retrieve a fax

1 Memory Status List Enter the number of a remote fax machine to 2 Retrieve all faxes

3 Erase fax from the

memory

receive the Memory Status List or stored fax message(s). (See p. 8-5)

If you hear one long beep, you can erase fax message(s) from the memory.

97 Check the Receiving

Status

1 FAX You can check whether your FAX/MFC has

received any faxes. If yes, you will hear one long beep. If no, you will hear three short beeps.

98 Change Receive Mode

1 TAD If you hear one long beep, you can change the 2 FAX/TEL

Receive Mode. If you hear three short beeps, you cannot change it.

3 FAX

90 Exit After a long beep, you can exit remote access.

8 - 4

REMOTE FAX OPTIONS

Page 81

Retrieving Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 6 1.

Using the dial pad, enter the number of the remote fax machine where you want the Memory Status List forwarded (up to 20 digits), and then press # #.

You cannot use and # as dial numbers. However, if you want to store a

Note

pause, press #.

After you hear your FAX/MFC beep, hang up and wait. Your FAX/MFC calls the remote fax machine. The remote fax machine prints the Memory Status List.

Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits), then press # #.

You cannot use and # as dial numbers. However, if you want to store a

Note

pause, press #.

After you hear your FAX/MFC beep, hang up and wait. Your FAX/MFC calls the remote fax machine. The remote fax machine prints your fax messages.

REMOTE FAX OPTIONS

8 - 5

Page 82

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).

When you hear two short beeps, enter 9 5 4.

Enter the new number of the remote fax machine where you want your fax messages forwarded (up to 20 digits), then press # #.

You cannot use and # as dial numbers. However, if you want to store a

Note

pause, press #.

To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press 9 6 1.

Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press # #.

After you hear your FAX/MFC beep, hang up and wait.Your FAX/MFC calls the remote fax machine. The remote fax machine prints the Memory Status List showing the new forwarding number.

Check the forwarding number. If the forwarding number is incorrect, return to Step 1 and reset it.

8 - 6

REMOTE FAX OPTIONS

Page 83

Printing Reports

Fax Settings and Activity

You can print the following lists and reports:

1.XMIT REPORT

2.ACT.REPORT

3.AUTO DIAL

4.TEL.INDEX

Choose if you would like a Transmission Verification Report printed after every fax you send.

Activity Report lists information about the last 50 incoming and outgoing faxes. TX means Transmit; RX means Receive.

Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.

AUTO DIAL LIST (above), alphabetically.

5.USER SETTINGS

6.MEMORY STATUS

Lists settings for INITIAL SETUP, SETUP RECEIVE, SETUP SEND, PRINT REPORTS, REMOTE FAX OPT, and TEL SERVICE.

Lists summary information and amount of occupied memory.

To Print a Report

For the FAX, press Function, 7. For the MFC, press Function, 1, 7.

Enter the number of the report you want to print. For example, press 4 to print the Telephone Index List (see page 9-1).

For the Activity Report, also press or to select PRINT REPORT? and press Set.

Press Start.

Press Stop to exit.

PRINTING REPORTS

9 - 1

Page 84

Transmission Verification (Xmit) Report

You can use the Xmit Report as proof that you sent a fax. This report lists the time and date of transmission, and whether the transmission was successful.

When the feature is OFF, the report is printed automatically only if there’s an

Note

error during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.

When the feature is ON, the report is printed with every fax you send.

For the FAX, press Function, 7, 1. For the MFC, press Function, 1, 7, 1.

Press or to select ON or OFF and press Set.

Press Stop to exit.

Activity Report Interval

You can set the FAX/MFC to print activity reports at specific intervals (6, 12, 24 hours, 2, 4 or 7 days). If you set the interval to OFF, you can print the report by following the steps in the previous section.

For the FAX, press Function, 7, 2. For the MFC, press Function, 1, 7, 2.

Press or to display INTERVAL? and press Set.

Press or to choose an interval and press Set. (If you choose 7 days, the screen prompts you to choose the day of the week that the 7-day countdown begins.

Enter the time to begin printing, in 24-hour format and press Set. (For example, enter 19:45 for 7:45 PM).

Press Stop to exit.

INTERVAL?

9 - 2

PRINTING REPORTS

Page 85

Making Copies

Using the FAX/MFC as a Copier

You can use your FAX/MFC as a copy machine, making up to 99 copies at a time. The FAX/MFC can stack the copies or collate (sort) them.

The scannable area of your FAX/MFC begins at approximately one-eighth inch (4 mm) from the edge of the paper.

1/8" (4 mm)

Not Scannable

1/8" (4 mm)

Making a Single Copy

The default resolution for a single copy is AUTO, which you can use for originals containing both text and photographs. You can also select Text and Photo, as needed.

Place the original face down in the ADF.

Press Copy, then wait five seconds—OR—Press Copy again. Do NOT pull on the paper while copying is in progress.

To stop the copy process and release the original, press Stop.

Note

MAKING COPIES

10 - 1

Page 86

Type of Original

You can select the Copy resolution for your type of original. The default setting is AUTO, which is used for originals that contain both text and photographs. TEXT is used for originals containing only text. PHOTO is used for copying photographs.

Place the original face down in the ADF.

Press Photo/Text.

Press or to choose the type of original and press Copy.

Using the dial pad, enter the number of copies.

Wait five seconds—OR—Press Copy again.

DOC TYPE:AUTO? SELECT & SET

Making Multiple Copies

There are two ways to make multiple copies on your FAX/MFC. You can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.), or SORTED (collated). The default resolution for multiple copies is AUTO.

Sorting Multiple Copies

Place original face down in the ADF.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Wait five seconds—OR—Press Copy.

Press or to select STACK or SORT.

Press Copy. If you select SORTor STACK after pressing Copy and get a MEMORY

FULL message while you are scanning the first page, press Stop to cancel the job and restart it to make a single copy. If you selected SORT and the memory full message appears while scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop to cancel. To restart the copy job using less memory, press Copy for stacked copies.

10 - 2

MAKING COPIES

Page 87

Enlarging and Reducing Copies

Place the original to be copied face down in the ADF.

Press Enlarge/Reduce.

Press or to select AUTO, 200%, 150%, 125%, 120%, 100%, 93%, 87%, 75%, or 50%.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Press Copy again—OR—Wait five seconds.

Press or to select STACK or SORT.

Press Copy.

MAKING COPIES

10 - 3

Page 88

Troubleshooting and

Routine Maintenance

Troubleshooting

Brother fax-back system

If you can’t resolve a difficulty with your FAX/MFC using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

USA: 1-800-521-2846 From within Canada:1-800-681-9838

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are

USA: 1-888-298-3616 From within Canada:1-514-685-2040

11 - 1

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 89

Error Messages

You may occasionally encounter a difficulty with your FAX/MFC or telephone line. If this happens, your FAX/MFC often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems yourself. If you need additional help, call the Brother Fax-Back System at

USA: 1-800-521-2846 From within Canada:1-800-681-9838

ERROR MESSAGE CAUSE ACTION

CHANGE DRUM SOON

CHECK PAPER PRESS START KEY

CHECK PAPER SIZE

COMM. ERROR A poor quality phone

CONNECTION FAIL

COOLING DOWN PLEASE WAIT

The drum unit is near the end of its life.

The FAX/MFC is out of paper or paper is not properly loaded in the multi-purpose sheet feeder.

Your Paper Size setting may not be set correctly for the paper you are using (see page 5-5).

line caused communications error.

You tried to poll a fax machine that is not in Polled Waiting mode.

The temperature of the drum unit or toner cartridge is too hot. The FAX/MFC will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the FAX/MFC shows COOLING DOWN and PLEASE WAIT.

Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

Refill the paper or remove the paper and load it again and then press Start.

When you see this error, the reduction ratio automatically will be changed to Auto if you used a fixed reduction ratio (see page 5-4 to 5-5).

Try the call again.

Verify the other party’s polling setup.

You must wait and allow the FAX/MFC to resume printing when it is ready.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 2

Page 90

ERROR MESSAGE CAUSE ACTION

COVER OPEN The top cover was not

completely closed.

DISCONNECTED The other party or other

party’s FAX/MFC terminated the call.

Open, then close each cover.

Try to fax or receive again or call the other party to see what happened.

DOCUMENT JAM Documents were not

inserted or fed properly or

Do not pull paper out until you see page 11-6.

document was too long.

DOWNLOAD FULL

(May occur when the MFC is used as a printer.) (For MFC 4600 Only)

MACHINE ERROR XX

The download buffer is full.

The FAX/MFC has a mechanical problem.

Unplug the MFC and plug it back in. Data remaining in the memory of the MFC will be deleted.

Turn off the power. Then call Brother Customer Service:

USA: 1-800-284-4329 From within Canada:

1-800-853-6660

From within Montreal:

1-514-685-6464

MEMORY FULL

(May occur when the MFC is used as a printer.)

Machine memory capacity has been exceeded.

Unplug the MFC and plug it back in. Data remaining in the memory of the MFC will be deleted.

• If you have installed the Windows

driver, try again after setting the True Type mode to “Print as Graphics” in the PRINT menu of your application software.

• Reduce the print resolution or reduce the complexity of your document.

NO RESPONSE/ BUSY

The number you called does not answer or is

Check the number and

try again. busy. Or, you may have reached a number that is not connected to a fax machine.

11 - 3

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 91

ERROR MESSAGE CAUSE ACTION

NOT REGISTERED You tried to access a One

Touch or Speed Dial number that is not

Set up the One Touch or Speed Dial number. See page 7-1 to 7-2.

programmed.

PLS OPEN COVER A page, piece of paper or

paper clip, etc. may be jammed inside the FAX/MFC.

Open the top cover. If you see any jammed paper or other item, gently pull it out, then close the scanner unit. If the error message remains, open and close the top cover again. If the FAX/MFC cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number, at:

USA: 1-800-284-4329 From within Canada:

1-800-853-6660

From within Montreal:

1-514-685-6464

PRINT OVERRUN

(May occur when the MFC is used as a printer.) (For MFC 4600 Only)

The available Ram has been exceeded.

Unplug the MFC and plug it back in. Data remaining in the memory of the MFC will be deleted.

• If you have installed the Windows driver, try again after setting the TrueType mode to “Print as Graphics” in the PRINT menu of your application software.

• If this does not clear the error, reduce the complexity of your document or reduce the print resolution.

PRINTER JAM The paper is jammed in

the FAX/MFC.

Do not pull the paper out until you see page 11-6 to 11-7.

printer

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 4

Page 92

ERROR MESSAGE CAUSE ACTION

SET CARTRIDGE Toner cartridge is not

installed.

TONER EMPTY Toner is used up and

printing is not possible.

Reinstall the toner cartridge.

Replace the toner cartridge with a new one. (See page 11-20 to 11-23)

TONER LOW If the display shows

TONER LOW, you can

Order a new toner

cartridge now. still print. But the toner is depleted and the fax machine is telling you that the toner will soon run out.

11 - 5

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 93

Document Jam

The documents were not inserted or fed properly, or were too long.

Open the control panel.

Carefully, pull the document toward the front of the FAX/MFC.

Close the control panel.

Press Stop.

Printer Jam

Before you can clear a paper jam error, you must find out where the paper is stuck. Review the following two types of printer jams and follow the instructions.

WARNING

Do not force the jammed paper from the paper tray because you may damage the FAX/MFC and cause toner to scatter on the next printed pages.

After you have used the FAX/MFC, some internal parts of the machine are extremely HOT! When you open the top cover of the FAX/MFC, never touch the shaded parts shown in the following diagram.

HOT!

Inside the Fax Machine

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 6

Page 94

Paper is Jammed in the Multi-purpose Sheet Feeder

Open the multi-purpose sheet feeder to pull the jammed paper upward out of the feeder.

Close the multi-purpose sheet feeder.

Open the top cover and check that a torn piece of paper does not remain inside the fax machine.

Paper is Jammed near the Drum Unit or in the Fuser Unit

Open the top cover.

Remove the drum unit.

Gently pull out the jammed paper.

Reinstall the drum unit.

Close the top cover.

Multi-purpose Sheet Feeder

Paper is jammed

near drum

unit

11 - 7

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Paper is

jammed

in fuser

unit

Page 95

If You Are Having Difficulty with Your FAX/MFC

If you think there is a problem with your FAX/MFC, make a copy first. If the copy looks good, the problem is probably not your FAX/MFC. Check the table below and follow the troubleshooting tips.

DIFFICULTY SUGGESTIONS

Printing and Receiving Faxes

Condensed print and horizontal streaks; top and bottom of sentences are cut off.

Vertical streaks; black lines appear on the faxes you receive.

The FAX/MFC “hears” voice as CNG tone.

Horizontal streaks; lines are missing.

Received faxes appear as split or blank pages.

If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, clean the scanner area. If there is still a problem, call Brother Customer Service at: 1-800-284-4329 (USA) or 1-800-853-6660 (from

within Canada) or 1-514-685-6464 (from within Montreal).

Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your FAX/MFC’s primary corona wire for printing may be dirty, or the sending party’s fax scanner may be dirty. Clean your primary corona wire (see page 11-19), or ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at: 1-800-284-4329 (USA) or 1-800-853-6660 (from

within Canada) or 1-514-685-6464 (from within Montreal).

If your FAX/MFC is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

You may get a fax with horizontal streaks or with missing lines. Usually this is caused by a poor telephone connection. Ask the other party to send the fax again.

If the received data is divided and printed on 2 pages or if you get an additional blank page, your Paper Size setting may not be correct for the paper you are using (see page 5-5). If you are using the fixed reduction feature, check to see if the reduction ratio is suitable for the real paper. (See page 5-4 to 5-5)

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 8

Page 96

DIFFICULTY SUGGESTIONS

Phone Line or Connections

Dialing does not work. Check for a dial tone. Change TONE/PULSE

setting (See

Only)

Setting Tone/Pulse Dialing (For Canada

, page 4-2). Check all line cord connections,

and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook—OR—by lifting the handset, and dialing the number. Wait to hear the fax receiving tones before pressing Start.

The FAX/MFC does not answer when called.

Make sure the FAX/MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your FAX/MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the FAX/ MFC telephone jack. If there is no ringing when you call your FAX/MFC, call your Telephone Company to check the line.

There is no dial tone on the handset.

Press Hook—OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the FAX/MFC and wall jack. Check that the handset curled cord is connected to the FAX/MFC’s handset jack. Test the jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

Sending Faxes

Transmitting quality is poor.

Transmission verification report prints “Results:NG”.

Try changing your resolution to FINE or SUPERFINE (See copy to verify the

Resolution, page 6-7). Make a

FAX/MFC

’s scanner operation.

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

The receiving party says the picture is not clear.

Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your

FAX/MFC

’s scanner may be dirty,

so try cleaning it. (See page 11-17)

The receiving party says vertical streaks appear on the faxes they receive.

FAX/MFC

Your receiving party’s print head may be dirty. Clean your scanner (see page 11-17) and make a copy to check if the problem was caused by your machine.

’s scanner may be dirty or the

11 - 9

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 97

DIFFICULTY SUGGESTIONS

Handling Incoming Calls

Double ring in FAX/ TEL mode.

The

FAX/MFC

knows the incoming call is not a fax, so it is signaling you to answer the telephone call. Pick up the an extension phone and press your Telephone Answer Code (default setting is #51).

I have difficulty transferring a fax call to the

FAX/MFC

If you answered at the FAX/MFC, press Start and hang up immediately. If you answered at an extension phone, press your FAX/MFC’s Remote Activation Code (default setting is 51). When your FAX/MFC answers, hang up.

The Caller ID does not display after the Call Waiting Signal.

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfer with it. When you hear the Caller Waiting signal, ask the other party to hold while you catch the other call. Then stop speaking until you see the Caller ID on the LCD.

I have difficulty with custom features on a single line.

If you have Call Waiting, Caller ID, Call Waiting/ Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your create a problem sending or receiving fax data.

Example #1: If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Call ID feature, you can verify that the second call is a fax by switching to it. You have the option to receive the fax call, by asking the first caller to hang up to clear the line.

FAX/MFC

handset or answer from

FAX/MFC

’s

, it may

Example #2: If you are sending or receiving a fax message while a Call Waiting Caller ID (or other custom feature) signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. (Brother’s ECM feature should help overcome this problem.) This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 10

Page 98

DIFFICULTY SUGGESTIONS

General Printing Difficulties

The

FAX/MFC

print.

does not

Check the following:

• The

FAX/MFC

• The toner cartridge and drum unit are installed properly.

• The interface cable is securely connected between the MFC and computer.

• Check to see if LCD is showing an error message.

(See page 11-2 to 11-5)

The MFC prints unexpectedely or it prints garbage.

Reset the

MFC

. Check the primary settings in your application software to make sure it is set up to work with your MFC.

(For MFC 4600 Only) The MFC cannot print

full pages of a document; the error message PRINT OVERRUN occurs. (For MFC 4600 only)

The MFC received a very complex print job and could not process part of the page. This may be solved in several ways. If you are using Windows

3.1x, Windows Version 4.0 with the supplied printer driver, see the “Windows

Setup Printing Problems” section. Try to reduce the complexity of your document or reduce print resolution.

The MFC prints the first couple of pages correctly, then some

Your computer is not recognizing the printer's input buffer full signal. Please make sure to connect the printer cable correctly.

pages have text missing. (For MFC 4600 only)

The MFC cannot print full pages of a document; A MEMORY FULL error

•Reduce the printer resolution. Reduce the

complexity of your document and try again. Reduce the graphic quality or the number of font

sizes within your application software. message occurs. (For MFC 4600 only)

My headers or footers appear when I view my document on the screen, but do not appear when I print them.

Most laser printers have a restricted area that will not accept print. Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this.

(For MFC 4600 only)

is plugged in.

95 or Windows NT® Workstation

11 - 11

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 99

DIFFICULTY SUGGESTIONS

Windows

I cannot print from my application software.

Setup Printing Difficulties

Make sure the Windows and you select it in your application software.

(For MFC 4600 only) Sometimes I get the

error message PRINT OVERRUN when printing certain documents from Windows

(For MFC 4600 only)

If you are using the supplied Windows turn the error recover operation on in the Setup dialog box and try again. Reduce the print resolution or reduce the complexity of your document and try again. Expand the printer memory by installing one of the optional memory boards.

Paper Handling Difficulties

The FAX/MFC does not load paper. The LCD shows CHECK PAPER or PRINTER JAM.

Check to see if the CHECK PAPER or PRINTER JAM message appears on the LCD. If so, the multipurpose sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder and then press Start. If there is paper in the multi-purpose sheet feeder, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the multi-purpose sheet feeder. Reduce the amount of paper in the multi-purpose sheet feeder, then try again.

The FAX/MFC does not

Reinsert the paper firmly, one sheet at a time. load paper from the manual feed slot.

How can I load envelopes? (For MFC 4600 only)

You can load envelopes from either the multi-

purpose sheet feeder or the manual feed slot. Your

application software must be set up to print the

envelope size you are using. This is usually done in

the Page Setup or Document Setup menu of your

software. Refer to your application manual. What paper can I use?

(For MFC 4600 only)

You can use plain paper, envelopes,

transparencies, labels and organizer paper. For

information on paper you can use, see

Paper

on page 2-7.

How can I clear paper

Printer Jam on page 11-6 to 11-7.

See jams?

printer driver is installed

driver,

Acceptable

TROUBLESHOOTING AND ROUTINE MAINTENANCE

11 - 12

Page 100

DIFFICULTY SUGGESTIONS

Copy Quality Difficulties

Vertical streaks appear in copies.

Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See page 11-17 to 11-19)

Print Quality Difficulties

Printouts are too dark or too light.

Printed pages contain white stripes.

Adjust the print conditions by setting the Print Density light function. It has been factory set to the middle position. (See

Setting the Print Density, page 5-5.)

You may fix this by wiping the scanner windows with a clean soft cloth. (See

, page 11-17 and Replacing the Drum Unit,

Scanner

page 11-24.) If you still see white stripes or faint images and the display shows CHANGE DRUM SOON, replace the drum unit with a new one.

White Stripes or

Faint lmages

Printed pages are stained with toner or have vertical stripes.

Clean the FAX/MFC’s interior and the primary corona wire of the toner cartridge. (See

Maintenance

, page 11-19.) Make sure that the tab of the

Unit

, page 11-17 and Cleaning the Drum

corona wire is at the home position. If after cleaning, you still see dark stripes or toner stains and the display shows CHANGE DRUM SOON,

Dark Stripes or

replace the drum unit with a new one.

Toner Stains

Printed pages have white in black text and graphic areas.

Make sure that you use paper that meets the specifications. spots Rough surface or thick media can cause the problem. If you still see white spots and the display shows CHANGE DRUM SOON, replace the drum unit with a new one.

Cleaning the Document

Routine

White Spots

Toner scatters and stains the printed page.

Adjust the print conditions by setting the Print Density function. Remove the drum unit and clean the FAX/MFC’s interior (See

Cleaning the Printer, page 11-18 and Cleaning

11-17,

the Drum Unit

, page 11-19.). Make sure that you use

Routine Maintenance, page

paper that meets specifications. See page 2-7. If you

Scattering Toner

still have scattered toner and the display shows CHANGE DRUM SOON, replace the drum unit with a new one.

11 - 13

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Brother MFC 4600, FAX 2600 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

If You Need to Call Customer Service

Year 2000 Compliant

Brother Numbers

Ordering Accessories and Supplies

Quick Reference Guide

Table of Contents

Introduction

Using This Manual

Finding Information

Conventions Used in this Manual

Test Sheet Procedures (For USA Only)

FAX 2600 Control Panel Overview

MFC 4600 Control Panel Overview

About Fax Machines

Fax Tones and Handshake

ECM (Error Correction Mode)

Assembly and Connections

Packing List

Choosing a Location

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Setting Up the FAX/MFC

Loading Paper

Acceptable Paper

Paper Capacity in Feeder

Manual Feed Slot

Loading One Sheet of Paper

Connecting an External Telephone Answering Device (TAD)

Sequence

Connections

Recording Outgoing Message on External TAD

Connecting an External Telephone

Special Line Considerations

Roll Over Phone Lines

Two-Line Phone System

Converting Telephone Wall Outlets

Installing Fax Machine, External Two-Line TAD, and Two-Line Telephone

Multi-Line Connections (PBX)

If you are installing the FAX/MFC to work with a PBX:

Custom Features on a Single Line

On-Screen Programming

User-Friendly Programming

Function Mode

Do You Have a FAX or MFC?

Alternating Displays

Function Selection Table

Initial Setup

Getting Started

Setting Date and Time

Setting Station ID

Setting Tone/Pulse Dialing (For Canada Only)

Entering Text

Inserting spaces

Making corrections

Repeating letters

Special characters and symbols

Setting Beeper Volume

Setting the Handset Volume

Setting Volume Amplify

Setting the Speaker Volume

Setting the Ring Volume

Memory Storage

Sleep Mode

Delayed Timer

Setup Receive

Basic Receiving Operations

Select Receive Mode

To select or change your Receive Mode

Setting Ring Delay

Setting F/T Ring Time

Easy Receive

Printing a Reduced Incoming Document

Recommended Reductions

Setting Paper Size

Setting the Print Density

Toner Save