Brother MFC 4300 User Manual

MFC 4300

OWNER’S MANUAL

If You Need to Call Customer Service

Please complete the following information for future reference:

Model: MFC 4300 Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain

this Operations Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.

Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, and bundled software, accurately exchange date data with the Brother products.

Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.

Brother Numbers

For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve difficulty with your Brother machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

In USA: 1-800-521-2846 In Canada: 1-800-681-9838

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

IMPORTANT

from within that country.

1-514-685-5381 (within Montreal)

http://www.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice)

1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-4898 (fax) 1-514-685-6464 (voice) (within Montreal)

Dealers/Service Centers (USA only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada only)

For service center addresses in Canada, call 1-800-853-6660.

BROTHER NUMBERS

Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax) http://www.brothermall.com

In Canada: 1-800-668-2768 (voice)

DESCRIPTION ITEM

Laser Fax Toner TN5000PF Laser Fax Drum DR200 Telephone Line Cord UG3565001 Telephone Handset UF6857010 Handset Curled Cord UL8019009 Wire Extensions for trays UL6856000 Paper Tray and Document Tray UU7114001 Owner’s Manual LH0550001

from within that country.

ORDERING ACCESSORIES AND SUPPLIES

Notice – Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered:

you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Toner, Drums, Ribbons, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered:

VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother®brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the

Brother warrants to

This warranty is

Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do:

Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product;

Brother (or its

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,

Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support: Toll-free customer

service and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

ROTHER

B 100 S

RIDGEWATER

NTERNATIONAL

OMERSET

ORPORATE

, N

ERSEY

ORPORATION

LVD

08807-0911

Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model # _______________________ Serial #________________________ Date of purchase: _______________ Store where purchased:___________

Location of store: _____________

Important:

We recommend that you keep all original packing materials, in the event that you ship this product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-

6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

We ’re at y our side.

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

Press Start .

For the next fax only, press

to select

Press 1 to select additional settings

—

Enter the fax number.

Press

and press

—Press 2 to fax.

Start

Set

Receiving Faxes

Sending a Cover Page

Place the original face down in the ADF.

Press

Function , 1 , 3 , 1 .

When

NEXT FAX ONLY?

Set

appears, press

Press

OFF

Press and press

Enter two digits to indicate the number of pages being sent and press

Press 1 to select additional settings — fax.

Enter the fax number.

Press

Real Time Transmission

You can send faxes in real time.

Place the original face down in the ADF.

Press

Press press transmission only, press select press

) and press

Set

—Press 2 if you are ready to

Start

Function, 1, 3, 9.

Set—OR

NEXT FAX ONLY

Set

to select

to select a comment

to select ON and

(or

Set

—For the next

and

Select Answer Mode

Press

Receive Mode

FAX/TEL, TAD, MANUAL FAX ONLY TEL

, make sure you set Ring Delay

and F/T Ring Time.

Manual Reception

Pick up the handset.

Press Start if you hear fax tones (beeps).

When the LCD shows replace the handset.

Brother fax-back system : In USA: 1-800-521-2846 In Canada: 1-800-681-9838

In Montreal:

Brother Web Site : http://www.brother.com

. If you select

to select

FAX/

RECEIVE

1-514-685-5381

vii

Storing Numbers

Storing One Touch Dial Numbers

Press Function, 1, 6, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and

Set

press

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Storing Speed Dial Numbers

Press Function, 1, 6, 2.

Enter a two-digit Speed Dial number and press Set.

Enter a number (up to 20 digits) and press Set.

Enter a name (or leave it blank) and press

Press or to select FAX, TEL, or FAX/TEL and press Set.

Press Stop.

Telephone Operation

One Touch Dialing/ Speed Dialing

Pick up the handset—OR—Press

Hook and listen for a dial tone.

When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, then press the two-digit Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.

To hang up, replace the handset.

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press or to search the memory.

When the name is displayed, lift the handset—OR—Press Hook.

Press Start to dial. (If you pressed Hook to dial, pick up the handset

when the other party answers.)

To hang up, replace the handset.

Making Copies

Making a Single Copy

Place the original face down in the ADF.

Press Copy, then wait for five seconds—OR—Press Copy again.

Sorting Multiple Copies

Place the original face down in the ADF.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Wait five seconds—OR—Press

Copy.

Press or to select SORT (or STACK).

Press Copy.

Brother Accessories and Supplies

In USA:

1-888-879-3232 (voice) 1-800-947-1445 (fax)

http://www.brothermall.com

In Canada:

1-800-668-2768 (voice)

viii

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedures (For USA Only)..................................... 1-1

MFC 4300 Control Panel Overview........................................... 1-2

About Fax Machines .................................................................. 1-4

Fax Tones and Handshake................................................... 1-4

ECM (Error Correction Mode)............................................ 1-4

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly

(with Toner Cartridge).................................................... 2-3

Setting Up the MFC............................................................. 2-5

Loading Paper...................................................................... 2-6

Acceptable Paper................................................................. 2-7

Paper Capacity of Feeder..................................................... 2-8

Manual Feed Slot................................................................. 2-8

Loading One Sheet of Paper...........................................2-8

Connecting an External

Telephone Answering Device (TAD)............................. 2-9

Sequence.........................................................................2-9

Connections..................................................................... 2-9

Recording Outgoing Message on External TAD.......... 2-10

Connecting an External Telephone ................................... 2-10

Special Line Considerations.............................................. 2-10

Roll Over Phone Lines.................................................. 2-10

Two-Line Phone System............................................... 2-11

Converting Telephone Wall Outlets ............................. 2-11

Installing Fax Machine, External Two-Line TAD,

and Two-Line Telephone ......................................... 2-11

Multi-Line Connections (PBX)......................................... 2-12

If you are installing the MFC to work with a PBX:...... 2-13

Custom Features on a Single Line..................................... 2-13

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Function Mode..................................................................... 3-1

Alternating Displays............................................................ 3-1

Function Selection Table..................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Date and Time......................................................... 4-1

Setting Station ID ................................................................4-1

Setting Tone/Pulse Dialing (For Canada Only)................... 4-2

Entering Text....................................................................... 4-2

Inserting spaces............................................................... 4-3

Making corrections ......................................................... 4-3

Repeating letters.............................................................. 4-3

Special characters and symbols....................................... 4-3

Setting Beeper Volume........................................................ 4-4

Setting the Handset Volume................................................ 4-4

Setting Volume Amplify................................................. 4-5

Setting the Speaker Volume................................................ 4-5

Setting the Ring Volume .....................................................4-5

Memory Storage.................................................................. 4-5

Sleep Mode.......................................................................... 4-6

Delayed Timer..................................................................... 4-6

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Receive Mode........................................................... 5-1

To select or change your Receive Mode......................... 5-2

Setting Ring Delay .............................................................. 5-2

Setting FAX/TEL (F/T) Ring Time..................................... 5-3

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Document ............................ 5-4

Recommended Reductions.............................................. 5-4

Setting Paper Size................................................................5-5

Setting the Print Density...................................................... 5-5

Toner Save...........................................................................5-5

Advanced Receiving Operations................................................ 5-6

Operation from Extension Telephone or

External Telephone.........................................................5-6

For FAX/TEL Mode Only ..............................................5-6

Changing Remote Codes................................................. 5-6

Polling.................................................................................. 5-7

Setting Up Polling Receive............................................. 5-7

Setting Up Sequential Polling Receive........................... 5-7

Printing a Fax in Memory.................................................... 5-8

Canceling a Scheduled Job.................................................. 5-8

Telephone Services .................................................................... 5-9

Distinctive Ring................................................................... 5-9

Registering Your Distinctive Ring Pattern...................5-10

Caller ID............................................................................ 5-11

Viewing Caller ID List.................................................. 5-11

Printing Caller ID List .................................................. 5-11

Call Waiting Caller ID....................................................... 5-12

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Sending Faxes Using Multiple Settings .............................. 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Dual Access......................................................................... 6-2

Real Time Transmission...................................................... 6-3

Checking the Jobs Status..................................................... 6-3

Canceling Jobs While Scanning the Original...................... 6-4

Canceling Jobs in Memory.................................................. 6-4

Basic Sending Operations .......................................................... 6-4

Composing Electronic Cover Page...................................... 6-4

Composing Your Own Comments.................................. 6-5

Cover Page for Next Fax Only........................................ 6-5

Always Send Cover Page................................................ 6-6

Using a Printed Cover Page............................................ 6-6

Contrast................................................................................ 6-7

Resolution............................................................................ 6-7

Advanced Sending Operations................................................... 6-7

Overseas Mode.................................................................... 6-7

Call Reservation .................................................................. 6-8

Print Sample Call Back Message ........................................ 6-8

Delayed Fax......................................................................... 6-9

Multiple Resolution Transmission ...................................... 6-9

Setting Up Polled Transmit...............................................6-10

Interrupting Delayed Fax and Polled Transmit Jobs......... 6-10

Auto Dial Numbers and Dialing Options...................................... 7-1

Storing Numbers for Easy Dialing............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing and Telephone Options.................................................. 7-4

Manual Dialing.................................................................... 7-4

One Touch Dialing ..............................................................7-4

Speed Dialing ...................................................................... 7-5

Dialing Access Codes and Credit Card Numbers................ 7-5

Search ..................................................................................7-5

Broadcasting........................................................................ 7-6

Pause....................................................................................7-7

Hold..................................................................................... 7-7

Tone/Pulse........................................................................... 7-7

Redial................................................................................... 7-7

Remote Fax Options........................................................................ 8-1

Fax Forwarding/Paging.............................................................. 8-1

Programming a Fax Forwarding Number............................ 8-1

Programming Paging Number............................................. 8-2

Setting Fax Storage .................................................................... 8-2

Changing Remote Retrieval Access Code.................................. 8-3

Remote Retrieval........................................................................ 8-3

Using Remote Retrieval Access Code................................. 8-3

Remote Commands ............................................................. 8-4

Retrieving Memory Status List ........................................... 8-5

Retrieving Fax Messages..................................................... 8-5

Changing Fax Forwarding Number.....................................8-6

xii

Printing Reports.............................................................................. 9-1

Fax Settings and Activity...........................................................9-1

To Print a Report .................................................................9-1

Transmission Verification (Xmit) Report............................ 9-2

Activity Report Interval....................................................... 9-2

Making Copies................................................................................10-1

Using the MFC as a Copier.......................................................10-1

Making a Single Copy........................................................10-1

Type of Original.................................................................10-2

Making Multiple Copies ....................................................10-2

Sorting Multiple Copies.................................................10-2

Enlarging and Reducing Copies.........................................10-3

Setting Up Brother MFC and PC to Work Together.................11-1

Using the Brother Machine with Your PC................................11-1

Before You Install Brother Printer Driver ................................11-1

Computer Requirements.....................................................11-1

Connecting the Brother Machine to Your PC...........................11-2

Using Windows® 95, 98, 98SE and Me.............................11-3

Using Windows® 2000 Professional..................................11-7

Using Windows NT® Workstation Version 4.0 ...............11-10

Using Windows® 3.1x......................................................11-14

Installing the Brother Software...............................................11-15

Windows® 95/98/98SE/Me/2000

Professional and NT® 4.0 Users..................................11-15

To Install Remote Setup and True Type Fonts: ...............11-16

To Install Automatic E-Mail Printing

(Optional Application):................................................11-16

To Register Your MFC 4300 On-Line (USA Only): .........11-17

To View On-Line Documentation: ..................................11-17

To View Brother Support Information:............................11-18

For Windows® 3.1x Users................................................11-18

To install the printer driver and Brother Software: .....11-18

Helpful Hints for Windows® 3.1x/95/98/98SE/Me/

2000 Professional or Windows NT® 4.0 .....................11-19

MFC Remote Setup.................................................................11-20

For DOS Users ...............................................................................12-1

How to Use the Brother Machine with

Your DOS Application Software...................................12-1

What Does the Remote Printer Console Do?.....................12-1

Remote Printer Console Main Program.........................12-1

Printer Status Monitor Program.....................................12-1

Installing the Remote Printer Console ...............................12-2

Using the Remote Printer Console Main Program.............12-3

xiii

Remote Printer Console..................................................... 12-4

Current Printer Status Information................................ 12-4

Printer Setup Category ...................................................... 12-4

Print Setup Section........................................................ 12-4

Page Setup Section........................................................ 12-5

Font Configuration........................................................ 12-5

Printer Configuration ....................................................12-6

Other Configuration...................................................... 12-6

Printer Setup Category.................................................. 12-6

Direct Access Category................................................. 12-6

Console Configuration Category .................................. 12-7

Using the Printer Status Monitor Program........................ 12-7

Using the Brother MFC as a Printer........................................... 13-1

Special Print Features............................................................... 13-1

Windows® Printing............................................................ 13-1

Popular Printer Emulation Support ................................... 13-1

Remote Printer Console Program for DOS .......................13-1

Bi-directional Parallel Interface......................................... 13-1

Enhanced Memory Management....................................... 13-1

Printing from Your PC.............................................................13-2

Multi-purpose Sheet Feeder .............................................. 13-2

Two-Sided Printing (Manual Duplex)............................... 13-2

Loading Envelopes in Multi-Purpose Sheet Feeder.......... 13-3

Manual Feed Slot............................................................... 13-3

Loading One Sheet of Paper .........................................13-3

Loading More Than One Sheet of Paper ...................... 13-3

Paper Tray ......................................................................... 13-4

Simultaneous Printing/Faxing.................................................. 13-4

Choosing Acceptable Paper...................................................... 13-4

Printer Operations..................................................................... 13-4

Job Cancel Key..................................................................13-4

Printing the Internal Font List ........................................... 13-5

Printing the Print Configuration List................................. 13-5

Restoring Factory Default Settings ................................... 13-5

Printing PC Data in Hexadecimal...................................... 13-5

Printing the Test Sample Page........................................... 13-5

xiv

Using Automatic E-Mail Printing................................................ 14-1

For Windows® 95/98/98SE/Me Only....................................... 14-1

Main Features.................................................................... 14-1

To Access the On-Line Documentation............................14-1

Troubleshooting and Routine Maintenance...............................15-1

Troubleshooting ....................................................................... 15-1

Brother fax-back system.................................................... 15-1

Frequently Asked Questions (FAQs) ................................ 15-1

Error Messages.................................................................. 15-2

Document Jam................................................................... 15-6

Printer Jam......................................................................... 15-6

Paper is Jammed in the Multi-purpose Sheet Feeder.... 15-7

Paper is Jammed near the Drum Unit

or in the Fuser Unit................................................... 15-7

If You Are Having Difficulty with Your MFC.................15-8

Difficulties Setting up the Software

(For Windows® 3.1x Users)................................................ 15-17

Problem Using the HP Pavilion PC and

the “HP DEMO” Screen Saver...................................15-17

Bi-directional Parallel Ports (nibble and byte modes)..... 15-17

Machine Connect Failure or Bi-Directional

Communication Error ................................................. 15-17

Brother HL-6/6V/10h/630series/660series/960/1260/

WL-660:...................................................................... 15-18

HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:..... 15-18

HP LaserJet 4 Plus:..................................................... 15-19

NEC SuperScript 610/660: ......................................... 15-19

EPSON ActionLaser 1100 / 1400:.............................. 15-19

Lexmark WinWriter 200:............................................ 15-19

Graphics or Text Is Missing

When the Document Is Printed .............................. 15-20

Packing and Shipping the MFC ............................................. 15-21

Routine Maintenance.............................................................. 15-23

Cleaning the Document Scanner.....................................15-23

Cleaning the Printer......................................................... 15-24

Cleaning the Drum Unit .................................................. 15-25

Replacing the Toner Cartridge ........................................ 15-26

How to Replace the Toner Cartridge............................... 15-26

Replacing the Drum Unit................................................. 15-30

For Customer Service...................................................... 15-33

Important Information................................................................. 16-1

Standard Telephone and FCC Notices ..................................... 16-1

These notices are in effect only for 120V

models sold and used in the United States.................... 16-1

Laser Safety (110–120V Models Only)........................ 16-2

FDA Regulations........................................................... 16-2

Federal Communications Commission (FCC)

Declaration of Conformity (USA Only)................... 16-3

Industry Canada Compliance Statement

(Canada Only) .......................................................... 16-3

Important—About the Interface Cable

(MFC 4300 Only)..................................................... 16-3

Important Safety Instructions........................................ 16-4

Energy Star® Compliance Statement................................. 16-5

Trademarks.................................................................... 16-6

1 2

Glossary........................................................................................... G-1

Specifications...................................................................................S-1

Fax..............................................................................................S-1

Printer......................................................................................... S-2

Electrical and Environment........................................................S-2

Index..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

xvi

Introduction

Using This Manual

Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your MFC has a Help key. Press Help to print a list of basic operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations showing some of the LCD messages.

boldface Bold typeface identifies a specific key on the MFC control panel.

italics

bubble dot

Italics typeface emphasize an important point, or refer you to related topic. Bubble Dot typeface identifies the messages on the LCD of the MFC.

Warnings detail precautions you must take to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the MFC.

Note

Notes tell you the proper response for a situation that may occur.

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the MFC.

Test Sheet Procedures (USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed. (See

When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.

In USA: 1-877-268-9575 (fax)

Setting Station ID

INTRODUCTION

, page 4-1.)

1 - 1

MFC 4300 Control Panel Overview

23 1 11 10

1 - 2

INTRODUCTION

754 6 8 9

MFC 4300 Control Panel Overview

When you press these keys:

Liquid Crystal Display (LCD)

Displays messages to help you set and operate your MFC.

Programming keys:

Function

Lets you access the function mode. (programming)

(Left Arrow) (Right Arrow) Volume

Moves the LCD cursor to the left or right in Function mode so you can make selections.

Also, adjusts speaker, ring and handset volume.

Set

Stores a function setting in the machine.

Help

Prints a quick reference Help List.

One Touch Dial Keys

Previously stored phone numbers are accessecd for quick and easy dialing.

Dialing and Telephone keys:

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you put calls on hold.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also, lets you dial stored phone numbers by pressing # and two-digit number.

Dial Pad

Allows you to dial phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

Fax keys:

Receive Mode

Lets you set how the machine will handle incoming calls.

Broadcast

lets you to send faxes to many different locations (maximum of 88 locations at once).

Resolution

Lets you select the resolution when you send a fax.

Stop

Stops a fax, cancels an operation, or exits from function mode.

Start

Starts an operation, such as sending a fax.

Copy keys:

Photo/Text

Lets you identify the type of document you want to copy: a photograph or text.

Enlarge/Reduce

lets you select an enlargement or reduction ratio: 100%, 120%, 125%, 150%, 200%, 50%, 75%, 87%, 93%. Selecting AUTO automatically reduces the original on the selected paper size.

Copy

Makes a copy of the original in the ADF.

Printer key:

Job Cancel

Clears data from the printer memory.

INTRODUCTION

1 - 3

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the MFC sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.

The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays RECEIVE. If your MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display RECEIVE. To cancel the receiving mode, press Stop.

When your MFC answers in FAX/TEL mode, it listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax

Note

line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your MFC.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your MFC for this feature to work.

1 - 4

INTRODUCTION

Assembly and Connections

Packing List

Make sure you have the following items:

Telephone

Wire Cord

Handset

Curled

Cord

Telephone

Handset

Document Tray

Wire Extensions (Both Wire Extensions are the same size.)

Paper Tray

CD-ROM

Drum Unit Assembly

Note

Starter

(With free

Toner Cartridge)

If an item is missing, call Brother Customer Service at 1-800-284-4329 (In USA), 1-800-853-6660 (In Canada) or 1-514-685-6464 (In Montreal). See

Operations Manual

Test Sheet (For USA Only)

Brother StartCard

Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the MFC, use the packing materials that came with MFC. If you do not pack the MFC properly, you may void your warranty.

ASSEMBLY AND CONNECTIONS

2 - 1

Choosing a Location

Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Make sure nothing blocks the flow of air from the fan on the right side of the MFC.

Avoid placing your MFC in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the MFC to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the right side of the MFC. Do not connect your MFC to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Never install telephone wiring during a lightning storm.

■ We recommend that this product be used with a surge protection device to

protect the product against lightning storms.

■ Never install a telephone jack in a wet location unless the jack is specifically

designed for a wet location.

■ Never touch telephone wires or terminals that are not insulated unless the

telephone line has been disconnected at the network interface.

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

NO !

2 - 2

ASSEMBLY AND CONNECTIONS

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute toner evenly inside the cartridge.

To prevent damage to the drum, do NOT expose it to light for longer than a few minutes.

Do NOT remove the starter sheet—this will be ejected while the MFC is warming up.

Starter Sheet

ASSEMBLY AND CONNECTIONS

2 - 3

Open the top cover of the MFC.

Holding the drum unit by its handles, insert it into the MFC.

Close the top cover.

2 - 4

ASSEMBLY AND CONNECTIONS

Setting Up the MFC

Follow the instructions below to connect the handset, power cord, and telephone line.

EXT.

LINE

Connect the Handset. Connect the curled handset cord to the bottom of the handset and the left side of the MFC.

Connect the power cord.

WARNING

■ This MFC must be grounded using a three-prong plug.

■ Since the MFC is grounded through the power outlet, you can protect yourself

from potentially hazardous electrical conditions on the telephone network by keeping the power to your MFC on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your MFC, by disconnecting the telephone line first, and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

■ Do not touch the rollers at the paper exit.

Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left

side of the MFC. Connect the other end to a modular wall jack.

ASSEMBLY AND CONNECTIONS

2 - 5

Attach the wire extensions to the multi-purpose sheet feeder and the document guide base.

Attach the document tray and paper tray to the MFC and pull out their extensions.

Loading Paper

Open the multi-purpose sheet feeder cover.

2 - 6

ASSEMBLY AND CONNECTIONS

Fan the paper well. Load the paper, making sure the print side is toward the fax machine and the paper level is stacked below the paper mark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes.

Adjust the guides to fit the paper (to help prevent paper jams).

Press and Slide.

Acceptable Paper

The MFC can handle paper that has the following specifications.

But please note that you can receive fax messages only on Letter, Legal and A4 paper. If you use legal or A4, change the Paper Size setting : (

Paper Type Paper Size

Cut sheet A4, Letter, Legal, B5, A5, Executive,

Custom size 2.75-8.5 × 5-14 inches (70-216 × 127-356 mm)

Envelopes DL, C5, COM-10, Monarch, 9" × 12" (For Manual Feed

Slot only)

Post Card 2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

Organizer Day-Timer

J, K, L, M

2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

Labels and

2.75-8.5 × 5-14 inches (70-216 × 127-356 mm)

Transparencies

ASSEMBLY AND CONNECTIONS

Function, 1, 2, 6

2 - 7

Paper Capacity of Feeder

Multi-purpose Sheet Feeder:

Up to 0.87 inch (22 mm) in height (up to the mark) Approx. 200 sheets of 20 lb. (75 g/m envelopes

Output Tray:

Approx. 100 sheets of 20 lb. (75 g/m

Basis Weight 16 to 42 lb.

Caliper ±0.03 to ±0.08 in.

Moisture Content 4% to 6% by weight 4% to 6% by weight Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield)

Manual Feed Slot

The multi-purpose sheet feeder also has a manual feed slot on its cover. You can load paper or envelopes one at a time into this slot. You do not have to remove paper from the multi-purpose sheet feeder.

When you use labels or transparencies, be sure to use this slot.

Loading One Sheet of Paper

You do not have to choose manual feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face down in the manual feed slot.

Align the paper at the center of the manual feed slot, and be sure to insert it all the way.

Adjust the paper guide of the manual feed slot to the width of the paper you’re using.

2 - 8

ASSEMBLY AND CONNECTIONS

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