Brother MFC-370MC User Manual

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CONTENTS

Chapfer i fjTrii)rjUCTiON Chapter 2 iNCT'ALi,.AT'iON

CtiapterS FAX SETTiCGS Ghapiar 4 OMA:ChlL:N PRCifhirAMMINu f Piapter S BAttiC rctx OPCRATtON Chaptnr ti TEL itPST'jCF^ Ä L:TAAKi2FlPrX:)NF OFT4TAT'iilN C!'.apier 7 ADVANCTIO FAX OPC-tA ^iON CLiapter S MESRACA:; CRNTFR Cthapter 9 MIABAGE CLAT'Gfl r>ftO

CiiapteriO PRiNllNa ABj''OnTS ArCT LCLrü Chapierl 1 IMf'OFLiAN'T INFcjBMA'i!F)N

Chaptaria MAFFTENAFAXI AND F|ti5iPiLIT|CCH':J‘INfi

ECPILX ::AB'-C;tFCA'tlOr-iO

FAX-270MC is Available

in CANADA only

liable of Contents

Introduction Using This Manual

Finding Information................................................................................. 1

Test Sheet Procedures (USA only)...............................................................1

About Fax Machines............................................................................... 2

Fax Tones and Handshake

Control Panel Overview

Installation Caution

.........................................................................................................

Packing List

Choosing a Location

Assembly

Load the recording paper

Connect the handset................................................................................. 8

Connect the power cord

Connect the telephone line.........................................................................9

Attach the document support...................................................................... 9

Special Line Considerations

Roll Over Phone Lines.........................................................................9

TWo-Line Phone System

Converting Telephone Wall Outlets.................................................... 10

Installing Fax Machine, External Tfvo-Line TAD, and Tvo-Line Telephone

Multi-Line Connections (PBX)

Custom Features on Your Phone Line Connecting an External Telephone Answering Device (TAD)

Sequence...................................................................................... 12

Connections.................................................................................. 13

Outgoing Message (OGM).................................................................. 14

Connecting an External Telephone..........................................................^..14

......................................................................................... 6

......................................................................................... i

If you are installing tlie machine to work with a PBX:............................12

..............................................................................

.......................................................................

...................................................................

........................................................................... 7

.........................................................................

............................................................................

.....................................................................

...............................................................

.................................................................

........................................................

.........................

......

....................

S&igs Fax Settings...................................................................................... 15

Setting Dialing Mode (Tone/Pulse)

Setting Date and Time.............................................................................15

Setting Station ID................................................................................... l

Entering Text....................................................................................... l

inserting spaces........................................................................... 17

............................................................

6 6

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Oii^Screen

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Basic Fax Opeiration

Making corrections

...........................................................................

Repeating letters...............................................................................17

Special characters and symbols............................................................ 17

Storing One Touch Dial Numbers

..............................................................

One Touch Dialing............................................................................20

Storing Speed Dial Numbers.....................................................................20

Speed Dialing............................................................................... 21

Changing One Touch and Speed Dial Numbers............................................. 21

Setting Number Groups for Broadcasting.....................................................21

Setting Beeper Level

Temporar)' Memory Backup Storage

..............................................................................

..........................................................

User-Friendly Programming............................................................23

Function Mode...................................................................................... 23

Aiternating Dispiays Function Selection Table

..............................................................................

.........................................................................

Sending Faxes ............................................................................... 29

Before you begin.................................................................................. 29

Contrast Setting..................................................................................... 30

Manual Transmission..............................................................................30

Automatic Transmission.......................................................................... 31

Manual and Automatic Fax Redial

.............................................................

Receiving Faxes.................................................................................31

Select Answer Mode...............................................................................31

Record Fax/Tel Outgoing Announcement (F/T OGM)

...............................

Easy Receive........................................................................................ 33

To seiect or change your Answer Mode

Setting Message Center Mode to ON

Setting Ring Delay

...............................................................................

..........................................................

..............................................

Setting F/T Ring Time.............................................................................34

Speaker Volume.................................................................................... 35

Ring Volume........................................................................................ 35

Smoothing........................................................................................... 35

22 22

IBj^bration

Making Voice Calls......................................................................... 37

Manual Dialing

Answering Calls with the Speakerphone

One Touch Dialing

.....................................................................................

................................................

........................................

'.........................................38

Speed Dialing....................................................................................... 38

Hold.................................................................................................. 38

Pause.................................................................................................. 38

Tone/Pulse........................................................................................... 39

■ Searching Telephone Index......................................................................39

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Advanced Fa^ Operation

Sending Faxes ....................................................................................4l

Quick Scan Fax Transmission....................................................................4l

Daily Timer..........................................................................................42

Delayed Transmission............................................................................. 42

Interrupting Timer and Poll Waiting Canceling a Delayed Fax

.........................................................................

........................................................... 42

Broadcasting....................................................................................... 43

Overseas Mode.................................................................................... 43

Error Re-Transmit.................................................................................. 44

Composing Electronic Cover Page

.............................................................

Always Send Cover Page......................................................................... 45

Temporary Page

....................................................................................

Printing a Cover Page............................................................................. 46

Call Reservation.................................................................................... 46

Print Call Back Message.......................................................................... 47

Next-Fax Reservation

.............................................................................

Multiple Resolution Transmission.............................................................. 47

Receiving Faxes

.................................................................................

Remote Operation.................................................................................. 48

For F/T (Fax/Tel) Mode Only.............................................................. 48

Changing Remote Codes.....................................................................48

To change Remote Codes................................................................ 48

Distinctive Ringing................................................................................ 49

Registering the distinctive ringing phone number

..................................

Caller ID..............................................................................................50

Clearing Caller ID Information

Polling

....

........................................................................................... 51

............................................................

Setup to Poll Another Fax.................................................................. 51

Setup to Be Polled (Poll Waiting)

.........................................................

Delayed Polling.............................................................................. 52

Setting Up Polled Waiting with Quick-Scan

............................................

Copy Functions..................................................................................... 53

Multiple Copies................................................................................53

Center

Message Center Mode ................................................................

Flexible Memory Settings........................................................................ 55

Setting Message Storage.......................................................................... 56

Incoming Recording Monitor

...................................................................

Recording Message Center Outgoing Message...............................................57

Listening to Outgoing Messages (OGM) Erasing Outgoing Messages (OGM)

.................................................

......................................................

Activating Message Center Mode...............................................................58

Setting Toll Saver

..................................................................................

57 57

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Message Indicator.................................................................................. 58

Plajdng Voice Messages and Memos

Backup Printing Option...........................................................................

Printing a Fax Message............................................................................

Erasing Messages...................................................................................

To erase voice messages individually

To erase messages all at once...........................................................

Setting Maximum Time for Incoming Messages

Recording a Conversation....................................................................... 6l

Recording a Memo.................................................................................6l

Paging/Fax Forwarding............................................................................6l

Programming Paging Number.............................................................. 62

Programming a Fax Forwarding Number................................................ 62

Voice Alarm.........................................................................................

Setting Voice Alarm..........................................................................

Remote Retrieval............................................................................. 64

Changing Remote Access Code

Using Remote Access Code...................................................................... 64

Remote Message Center Commands...........................................................65

Listen to Voice Messages................................................................65

Record a Memo Erase All Messages

Play/Record Outgoing Message........................................................ 65

Change Paging/Fax Forwarding Setting..............................................

Retrieve a Fax..............................................................................

Change Answer Mode....................................................................

Exit Remote Operation...................................................................

Retrieving Memory Status List and Fax Ménagés Changing Fax Forwarding Number

............................................................................

.......................................................................

.........................................................

..................................................

............................................6l

...........

....................................................

..........................................

............................................................

59 59

63 63

66 66 66

67 67

Üfe$$age

Center Pro

Message Center Pro......................................................................... 69

Recording First Level OGM.....................................................................

Playing First Level OGM....................................................................70

Erasing First Level OGM....................................................................70

Recording Second Level OGM................................................................ 71

Playing Second Level OGM............................................................... 71

Erasing Second Level OGM................................................................71

Personal Mailbox...................................................................................72

Recording Personal Mailbox OGM/Password Playing Personal Mailbox Messages Erasing Personal Mailbox Messages

To erase an individual message.........................................................73

To erase all messages

Recording Memo in Personal Mailbox...................................................

...................................................................

......................................................

...................................................

........................................

...73

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Printing Reports and Lists

Important Information

Maintenance and Troubleshooting

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Remote Retrieval of Pei-sonal Mailbox Messages...........................................74

Recording Voice Infomiation in Memor)^ Box..............................................74

Playing Voice Message in Memory Box...................................................... 75

Erasing Voice Memoiy Box......................................................................

Tbrning On Message Center Pro

................................................................

Fax Machine Activity........................................................................77

To print a report.................................................................................... 78

Activity Report Interval........................................................................... 78

Transmission Verification (Xmit) Report..................................................... 78

Standard Telephone and FCC Notices ...........................................79

These notices are in effect on models sold and used in the United States...............79

MRNING....................................................................................... 81

Important Safet)^ Instructions............................................................. 82

Fax-Back®“ S)'stem

.............................................................................

Brother Home Page................................................................................ 85

Brother Bulletin Board............................................................................ 85

Using This Manual

Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.

See

Station ID

p. 16

Additionally, your fax machine has a Help Key. Press ¡Help/Q.Scan| to print a list of basic operational steps and functions.

Finding Inffomiation

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also,throughout this manual, you’ll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Test Sheet Procedures (USA only)

After programming your Station ID, please fill out the TEST SHEET included with your fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.

When this document is received a confirmation sheet will be sent back to your machine. Be sure to set up your Station ID.

USA:

Fax 1-908-469-4547

_________________________

____________

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About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

when someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press S, and they continue for 30 seconds after dialing. During

that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a

fax message.

The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for 40 seconds over the phone line, and the screen displays

“RECEIVE.” If your machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax

machine continues to send the “chirps” for 40 seconds, and the screen continues to display “RECEDT:.” To cancel the receiving mode, press H.

When your fax machine is in FAX/TEL (F/T), it answers and plays your F/T

Outgoing Aonouncement (OGM). In the F/T OGM, you'll need to tell callers

when to call back, since they cannot leave a voice message in F/T mode, or to enter the Remote Activation Code (preset to ^ 5 1) to send a fax, See page 32 to learn how to record the F/T OGM.

The fax “handshake" is the time in which the sending machine’s CNG tones and the receiving machines “chirps" overlap. This must be for at least two to four

seconds, so the fax machines can understand how each is sending and. receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for 30 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special

attention to the directions in the Installation chapter for connecting a TAD to your fax machine.

Control Panel Overview

Section of Control Panel Detailed on this Page

Resolution

Sets the resolution when you send a Fax. Also, you can press to increase speaker volume during a call us ing Speakerphone or while playing a message.

Mode

Use to select how fax machine will handle incoming calls, Also, you can press to decrease speaker volume during a call us ing Speakerphone or while playing a message.

Hold

Ints you put calls on hold.

Redial / Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

Speed Dial

Lets you dial stored phone numbers by press ing a two-digit

mimhint'

Liquid Crystal Display

LCD displays messages to help you set up and oper ate your fax machine.

Sthbima i'Tmu lti-rj nction center

4 (Left Arrow)

^ (Right Arrow)

Moves the LCD cursor to the left or right.

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O © D ®:

peed Dial i

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Speaker Phone

Lets you speak to the person at the odier end and dial telephone and fax numbers without lifting the handset.

Number Keys

Dials phone and fax

numbers, and can be used as a key board for entering information into the fax machine.

Set

Stores a function setting into the fax machine.

Control Panel Overview

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Section of Control Panel Detailed on this Page

Message Indicator Light

Reminds you that you have voice or fax messag es in the memojT)'.

Record

Lets you record Outgoing Message (OGM), memos and telephone calls, and store in- _ formation for Mes sie Center Pro features.

Erase

Lets you delete voice messages, fax messages or all messages.

Function

Lets you access the function and pro- ' gramming mode.

Stop

Stops a fax, can cels an operation, or exits from func tion mode.

Play

Lets you listen to voice messages and outgoing messages, and print fax messages stored in mem-

OH0

Record Erase • Play |

Function

...........

......................

: 1 2

:0 O o O O:

Stop Copy Start

Tel-index Hoi p/Q.Scar

3 4 5 ;

MC MODE

Lets you activate Message Center.

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Microphone

Picks up your voice when you speak to another party using Speak er Phone.

Help/Q.Scan

Prints a quick ref erence Help List. Also, lets you take advantage of memor\f transmission.

Tei-index

■ Lets you look up numbers stored in the dialing memoiy.

One Touch Dial Keys

These five keys give you instant access to previ ously stored phone numbers.

Copy

Makes a copy.

Start

Starts an opera tion, such as send ing a fax.

c H A: P T E o

Caution

Iit$tallatioii

Never install telephone wiring during a lightning storm.

We recommend that this product be used with a surge protection device to

protect the product against lightning storms.

Never install a telephone j ack in a wet location unless the j ack is specifically

designed for a wet location.

Never tonch telephone wires or terminals that are not insulated unless the

telephone line has been disconnected at the netw'ork interface.

Use caution when installing or modifying telephone lines.

'6 Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinit>^ of the leak,

I# For PLUGGABLE EQUIPMEN'k the socket-outlet should be installed near the

equipment and should be easily accessible.

Packing List

Make sure you have the following items. Items marked with * are for MFC-370MC/390MC only.

Document support

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Choosing

Place your fax machine on a fiat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet.

Avoid placing your fax machine in a high-traffic area. Do not place near heaters,

air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your fax machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your fax machine to electrical outlets on the same circuit as large

appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

Assembly

Location

See

Instructions

printed

inside

paper bin

Load the recording paper

Lift u p the co ver b y p laci ng your fin ger in t he g roov e un der the arro w in the

front center of the cover, and lift up. Pull the release lever (blue) on the print head unit so that you can lift it up

and remove the recording paper.

Remove the three pieces of protective paper

4 Take the new roll of recording paper out of its wrapper. If you are replacing a

roll, you must remove any paper remaining in the machine.

¡S- Insert the new recording paper into the paper bin, with the paper feeding

from the bottom of the roll.

Insert the edge of the paper into the slot between the roller and the plate.

Feed the paper through until you can see it come out the front of the

machine. Keep the paper stretched tightly.

Push the release lever (blue) down, then close the cover.

Connect the handset

Connect the curled handset cord to the bottom of the handset and the side of the

fax machine

Connect the power cord

When you connect the power, your fax machine cuts the fax paper automatically, and the screen displays 01/01 00:00. After you connect the power cord, the battery

will take a few days to charge enough to provide backup power for Message Center

memory.

NOTICE: 1)

machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your fax machine on when you connect it to a telephone line.

This fax must be grounded using a 3-prong plug.

Since the

1. I. A r [ 0 N

Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord. power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

Lightning and

Document

support

Connect the telephone line

Connect one end of the telephone line cord to the jack labeled

of the fax machine. Connect the other end to a modular wall jack,

Attach the document support

Attach the document support as shown in the illustration below.

___________________

LINE

on the back

________________

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your fax machine can work in a roll over system as long as it is the last number

in the sequence, so the call cannot roll away Do not put the fax machine on any

of the other numbers; when the other lines are busy and a second fax call is

received, the fax call is transferred to a line that does not have a fax machine.

Your fax machine will work best on a dedicated line.

Two-Line Phone System

A Avo-line phone system is nothing more than two separate phone numbers on

the same wall outlet. The two phone numbers can be on separate jacks (RJl 1) or combined into one jack (RJl4). Your fax machine must be plugged into an RJl 1 jack. RJll and RJ14 jacks maybe equal in size and appearance and both may contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your fax machine.

Converting Telephone Wall Outlets

There are three ways to convert to an RJl 1 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets

from one RJ14 jack to tw^o RJl 1 jacks, Or, you can have an RJll wall outlet

installed and slave or jump one of the phone number’s to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJl4 outlet, It separates the wires into two separate RJll jacks (Line 1, Line 2) and a third RJl4 jack (Lines 1 and 2). Plug the fax machine into Line 2 of the triplex adapter.

RJ14

RJ11 RJ14

Triplex Adapter

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L2 L1+L2

] c

Installing Fax Machine, External TWo-Line TAD,

and TWo-Line Telephone

When you are installing an

and a two-line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on Line 2. The back of the two-line TAD must have two telephone jacks: one labeled LI or L1/L2, and the other labeled L2. You will need at least three

telephone line cords, the one that came with your fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line

external

two-line telephone answering device (TAD)

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telephone.

' Place the two-line TAD and the two-line telephone next to your fax machine.

::i2" Plug one end of the telephone line cord for your fax machine into the T.2

jack of the triplex adapter. Plug the other end into the side of the fax machine.

Plug one end of the first telephone line cord for your TAD into the LI j ack of

the triplex adapter. Plug the other end into the LI or L1/L2 jack of the

hvn-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack

of the two-line TAD, Plug the other end into the EXT. jack on the left side of the fax machine.

LINE

jack on the left

See

Fax Only

Mode

Two Line External TAD

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L14-L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Fax Machine

Multi-Line Connections (PBX)_______________

Most offices use a central telephone system. While it is oftpn relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the machine in FAX ONLY Mode to receive faxes any time of day or night.

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If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being

activated each time a telephone call is received.

As Mth all fax units, this machine must be connected to a two wire system. If your line

has more than two Mres, proper connection of the fax machine cannot be made.

If you are installing the machine to work with a PBX:

It is not guaranteed that the unit will operate correctly under all circum

stances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

See

Fax Only

Mode

p.31

If all incoming calls will be answered by a switchboard operator, it is

recommended that the Answer Mode be set to MANUAL, All incoming calls should initially be regarded as telephone calls.

1^^ The unit may be used with either pulse or tone dialing telephone service.

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i|ÍÍ

See Fax

Handshake

p.2

Custom Features on Your Phone Line

If you have Call Waiting, Ring Master, Voice Mail, an answering service, alarm system or any other custom feature on your telephone line, it may create a

problem in the operation of your fax machine.

Connecting an External Telephone Answering Device (TAP)

Sequence

Your fax machine has a built-in answering system, but you might choose to connect an additional answering system. When you have an the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it heare them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within 4 rings (the recommended setting is 2 rings), The fax machine cannot hear CNG tones until the TAD has answered the call, and with 4 rings there are only 8-10 seconds of CNG tones left for the fax “hand shake.” Make sure you carefully follow instmctions in this manual for recording your outgoing message. Do not use a “toll-saver” ring setting on the TAD.

external

TAD on

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Do not connect a TAD elsewhere on the same phone line — your fax machine and TAD will both tr)? to control the line.

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See Message

Storage

p. 56

Connections

The external TAD must be plugged into the left side of the fax machine, into the j ack iabeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack.

Plug the telephone line cord from the wail jack into the left side of the fax

machine, in the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the fax

machine, in the jack labeled EXT. (Make sure this cord is connected to the

TAD at the TAD's telephone line jack, and not its telephone set jack.) I3’ Press until the screen displays :i4‘ Set Message Storage to

Set your external TAD to 4 rings or less. (The fax machine’s Ring Delay

setting does not apply).

6 Set the TAD to answer calls,

Record the outgoing message (see below).

VOICE: EXT mode.

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Outgoing Message (OGM)

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows

your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

See

Easy Receive

p-33

End your 20-second message by giving your Remote Activation Code for

people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing * 5 1.”

Connecting an External Telephone

Your fax machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your fax machine.

Connect the modular plug on the telephone’s line cord to the jack labeled on the left side of the fax machine.

Whenever this phone (or TAD) is in use, the screen displays “EXT, TEL IN USE,”

and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the

external phone and switch to the fax, press [Speder Phone j.

EXT.

C H A P T E R T H R E E

Fax

Sellings

Fax Settings

Setting Dialing Mode (Tone/Pulse)

Your fax machine comes set to accommodate tone (multi-frequenq') dialing service. If you have pulse (rotan?) dialing service, you need to change the dialing mode.

I Press |Funciion|. [T|, Q]. The screen prompts you to select TONE or PULSE.

[QTRLING^tDNE

I P IRLI Ha;PULSE

Use IT] or 0 to select dialing mode.

Press when the screen displays the dialing mode you want.

Press

Setting Date and Time

Your fax machine displays the date and time, and prints it on every fax you send.

In the event of a power failure, the fax machine maintains date and time information for about one hour. All other settings remain unaffected.

Press

[FunctionI, [7], Q]

lEHTER

Enter the last two digits of the year. The screen displays your entiy, then

prompts you to enter the month.

• The screen prompts you to enter the year.

See

Composing

Electronic

Cover Page

p, 44

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Enter two digits for the month (for example, enter 09 for Septembei; or 10 for

October). The screen displays your entry, then prompts you to enter

the day.

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Enter two digits for the day (for example, 06). The screen displays your entrj^, then prompts you to set the time.

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Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).

Wait two seconds,

Press H. The screen now displays the date and time you set, and displays it

whenever the fax machine is standing by.

Setting Station ID

You can store your name, fax number, and telephone number to be printed on the fax Cover Page, and on all fax pages.

Press |Futiition|, [7], [T|. The screen prompts you to enter your fax number.

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Enter your fax number (up to 20 digits). The screen displays your entn^.

Press The screen prompts you to enter your telephone number.

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Enter your telephone number (up to 20 digits). If your telephone number

and fax number are the same, enter the same number again. Press The screen prompts you to enter your name or your company name.

5 6

Use the keypad to enter your name. (You can use the chart on page 17 to

help you enter letters.)

Press @ to confirm.

3 Press (^. The screen returns to the date and time.

Entering Text

When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and * don’t have printed letters because they are used for special characters.

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By pressing the appropriate number key the correct number of times, you can access the character vou want.

Press Key

s a a a a a a a

one time

A B D G

M P T w X Y Z

two times three times four times

H K L N

F I

R S

Inserting spaces

If you want to enter a blank space, press [►] twice.

Making corrections

If you entered a letter incorrectly and want to change it, press B to move the

cursor past the letters that are correct. Then press H; all letters to the right of

the cursor are deleted. Re-enter the correct text and/or digits.

Repeating letters

If you need to enter a character assigned to the same key as the previous character, press B to move the cursor to the right.

Special characters and symbols

Press ^ for (space) Press # for :;< = >? @ [] ^ _

Press 0 for AEOUAgEEO

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NOTICE:

any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission,

the date and time it is sent and an identification of the busine^ or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity, or individual.

In order to program this information into your fax machine, you should

complete the steps described on page 15 and 16.

The telephone number you enter is used only for Call Back Message and Cover Page features.

If you do not enter a fax number, no additional information can be entered.

To enter a space, press [3-

If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.

The Telephone Consumer Protection Act of 1991 makes it unlawful for

Storing One Touch Dial Numbers

You can store 5 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a One Touch dial location, the screen displays the name or number as the call is dialed.

One Touch key’s are not the dial pad keys. Ttjey are the 5 keys (number 1-5) located to the right of the dial pad.

Press |Funciionl(~4l,rn.

!;2 Press the One Touch key where you want to store a number (Key Q] is

pre-programmed for Brother Fax-Back^”^'' System. You can override it if you

wish.) The screen displays the location you selected.

Enter a number (up to 20 digits). If you want to enter a pause in the

dialing sequence (to wait for an “outside line,” for example), press (Rediol/Pausel as you’re entering digits. You can enter only one pause in each AUTO DIAL number. Pressing [Redial/Pausel enters a 3-5-second pause when the number is dialed, and a dash appears on the screen.

Press 0. The screen prompts you to enter a name for this number.

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Use the keypad to enter the name (up to 15 characters). You can use the

chart on page 17 to help you enter letters — Step 7 to store the number without a name.

Press 5^. The screen prompts you to select the h^e of number this is. Use

Q] or [0 to select the hpe you want.

— Press g| and go to

FAX TEL F/T CHAIN

Press

Return to Step 2 to store another One Touch number —

to exit.

When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.

If you need to store a pause longer than 3.5 seconds, please call Brother Customer Service at 1-800-284-4329 in the USA, or 1-800-853-6660 from within Canada.

You can use chain dialing to store long dialing sequences. For example, to store

9 1 201 555 1234 987 65 4321,

first part as a Chain type number (this tells the system that the dialing sequence is

not complete).

a fax only number a telephone (voice) number

both a fax and voice number

a number (usually an access code) for chain dialing.

(^.

divide the number into 2 parts. Store the

— Press S

CHAIN —9 1 201 555 1234

The last part must be a One Touch number stored as any of the other following 3

types:

FAX or F/T or TEL — 987 65 4321

Now, when you dial, just press the two keys (one after the other, in order) where

you’ve stored the two parts of the number.

If you are using Chain Dialing with a credit card number, do not send an electronic cover page. The credit card number will appear on it.

One Touch Dialing

Pick up the handset —

When you hear a dial tone, press the One Touch key of the location you want to call,

If you try to use a One Touch location with no number stored in it, you hear a

warning sound, and the screen displays “NOT REGISTERED.” The display

returns to normal after 2 seconds.

storing Speed Dial Numbers

You can store 50 Speed Dial number’s, which you dial by pressing only three keys. Even if you lose electrical power, numbers stored in memon^ will not be lost.

■| Press iFutiitionj. [4], d]. The screen prompts you to enter a location,

— Press

[Speaker Phone].

_________________

I S P EE D- D I F I L ? t_ I

Use the keypad to enter a 2-digit location (01 - 50). The screen displays your

entry, then prompts you to enter the number you’re storing.

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E N T ER

SET

)

Enter the number (up to 20 digits),

Press

6 Press

The screen prompts you to select the type of number this is. Use

8 Press [§[1. 9 Return to Step 2 to store another Speed Dial number —

The screen now prompts you to store a name with this number.

Use the keypad to enter the name. You can use the chart on page 17 to help you enter letters — without a name.

select the type you want.

FAX TEL F/T CHAIN

to exit.

a fas number a telephone (voice) number

both a fax and telephone number

a number (usually an access code) for chain dialing.

— Press S and go to Step 7 to store the number

|T)

— Press H

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■HIH

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Speed Dialing

It'

Pick up the handset —

When you hear a dial tone, press

Speed Dial number.

— Press

[Speed Dial),

[Speaker Phone).

then press the two-digit

Changing One Touch and Speed Dial Numbers

If you

try

to store a One Touch or Speed Dial number in a location where a

number is already stored, the screen displays the current naiue stored there, then

prompts you to either

1. CHANGE — OR -- 2. EXIT.

Press

to change the number stored, or press

change.

If you want to erase the number, press H when the cursor is to the far left

of the digits.

[T)

to exit without making a

See

Storing One

Touch

Numbers

p. 18

and

Storing

Speed Dial

Numbers

p. 20

3 If you want to change a digit, use [7] or 0 to position the cursor under the

digit you want to change, then press 1^.

4 Enter a new number, and press (S^. 5

Follow the directions from Step Speed Dial Numbers.

in Storing One Touch Numbers or Storing

Setting Number Groups

for Broadcasting

Number Groups allow you to send the same fax message to miany fax numbers by pressing only one One Touch key (Broadcasting). fax number as a One Touch or Speed Dial number. them into a Number Group. Each Number Group uses a One Touch key. Finally, you can have up to 5 small Number Groups, or you can assign up to 54 numbers to one large Group. You can use the same stored number in several groups.

You'll be able to give each Number Group a name up to 15 characters long.

1 Press I Function I. [4l, in. The screen displays

1 ShSE^'UP ' SROUI

First,

Then,

dUCH

you'll need to store each

you can combine

C ll

I> T [] i; }■; i'

Select a One Touch key to be the Group Number. (For example, press one

touch location 2 for group 2.)

After two seconds, use the ke)^ad to enter the group number (for example,

press

{J}

for group 2.

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SETUP GROUP ;; GO

4 Use the keypad to enter the One Touch or Speed Dial numbers in this group.

For example, enter fflilJS, (S1[0[|], HSlil]- Enter a [#) before

Speed Dial locations; enter a [*) before One Touch locations.

Press @. The screen prompts you to enter a name.

I HFi M E

I ENTER: li- ^ SET

6 Use the keypad and the chart on pages 16-17 to enter a name for the group

(for example, NEW CLIENTS).

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HiSlii

P- Press

Press to exit.

You can print a list of ail One Touch and Speed Dial numbers. See Chapter 10,

"Printing Lists and Reports."

Setting Beeper Level

You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper is set to LOW or HIGH, the fax machine beeps even^ time you press a key or make an error, and at the end of fax sending or receiving.

1 Press |Function|,(T|. in.

2 Press n or n) to select your setting.

When the screen displays the setting you want, press 0.

Press H to exit.

Temporary Memory Backup Storage

All settings in the SET AUTO DIAL, USER OPTIONS, TEL OPTIONS, and SETUP

SYSTEM functions are stored permanently and will be retained even in the event of a power failure.

+ 78 hidden pages

Brother MFC-370MC User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

liable of Contents

Using This Manual

About Fax Machines

Fax Tones and Handshake

Control Panel Overview

Section of Control Panel Detailed on this Page

Control Panel Overview

Section of Control Panel Detailed on this Page

Packing List

Assembly

Load the recording paper

Connect the handset

Connect the power cord

Connect the telephone line

Special Line Considerations

Custom Features on Your Phone Line

Connecting an External Telephone Answering Device (TAP)

Connecting an External Telephone

Sellings

Fax Settings

storing Speed Dial Numbers

Changing One Touch and Speed Dial Numbers

Setting Beeper Level

Temporary Memory Backup Storage