Brother HL-5340D, HL-5350DN, HL-5350DNLT, HL-5370DW, HL-5370DWT Service Manual
...
Laser Printer
SERVICE MANUAL
MODEL:
HL-5340D/5350DN/5350DNLT
HL-5370DW/5370DWT/5380DN
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
December 2008
SM-PRN072
Confidential
TRADEMARKS
The Brother logo is a registered trademark of Brother Industries, Ltd.
Apple and Macintosh are trademarks of Apple Inc., registered in the United States and other countries.
PCL is either a trademark or a registered trademark of Hewlett-Packard Company in the United States
and other countries.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft
Corporation in the United S tates and/or other countries.
Linux is a registered trademark of Linus Torvalds in the United States and other countries.
PostScript and PostScript3 are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
ENERGY STAR is a U.S. registered mark.
Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc. in the United States.
Intel, Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation.
AMD, AMD Athlon, AMD Opteron and combinations thereof, are trademarks of Advanced Micro
Devices, Inc.
PictBridge is a trademark.
Each company whose software title is mentioned in this manual has a Software License Agreement
specific to its proprietary programs.
All other trademarks are the property of their respective owners.
© Copyright Brother 2009
All rights reserved.
No part of this publication may be reproduced in any form or by any means without permission in writing
from the publisher.
All other product and company names mentioned in this manual are trademarks or registered
trademarks of their respective holders.
Specifications are subject to change without notice.
The function comparative table for models as describ ed in this Service Manual are shown blow.
Model
Panel display LED LED LED LED LED LCD
Network N/A Wired Wired
Lower Tray N/A N/A Yes N/A Yes N/A
Ethernet 10/100
BASE-TX
HL-
5340D
N/A Yes Yes Yes Yes Yes
HL-
5350DN
HL-
5350DNLT
HL-
5370DW
Wired/
Wireless
HL-
5370DWT
Wired/
Wireless
HL-
5380DN
Wired
Confidential
PREFACE
This service manual contains basic information required for after-sales service of the laser
printer (hereinafter referred to as "this machine" or "the printer"). This information is vital to the
service technician to maintain the high printing quality and perfo rm a nc e of th e pr int er.
This service manual covers the HL-5340D/5350DN/5350DNLT/5370DW/5370DWT/5380DN
printers.
This manual consists of the following chapters:
CHAPTER 1: SPECIFICATIONS
Provides specifications of each model, which enables you to make a comparison of the
different models.
CHAPTER 2: THEORY OF OPERATION
Gives an overview of the printing mechanisms as well as the sensors, actuators, and co ntrol
electronics. It aids in understanding the basic principles of operations as well as locating
defects for troubleshooting.
CHAPTER 3: ERROR INDICATION AND TROUBLESHOOTING
Details of error messages and codes that the incorporated self-diagnostic function of the
machine will display if any error or malfunction occurs. If any error message appears, refer
to this chapter to find which parts should be checked or replaced.
The latter half of this chapter provides sample problems that could occur in the main sections
of the machine and related troubleshooting procedures.
CHAPTER 4: PERIODIC MAINTENANCE
Details of consumable parts and periodical maintenance parts. This chapter also covers
procedures for disassembling and assembling periodical maintenance parts.
CHAPTER 5: DISASSEMBLY/REASSEMBLY
Details of procedures for disassembling and assembling of the machine together with related
notes. The disassembly order flow provided enables you to see at a glance the quickest way
to get to parts involved.
At the start of a disassembly job, you can check the disassembly order flow that guides you
through a shortcut to get to the object parts.
This chapter also covers screw tightening torques and lubrication points to which the
specified lubrications should be applied during assembly jobs.
CHAPTER 6: ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED
AFTER PARTS REPLACEMENT
Details of adjustments and updating of settings, which are required if the main PCB and
some other parts have been replaced. This chapter also cover s how to update the firmware.
CHAPTER 7: SERVICE MODE
Describes the maintenance mode which is exclusively designed for the purpose of checking
the settings and adjustments using the keys on the panel.
This chapter also covers hidden function menus, which activate settings and functions or
reset the parts life.
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APPENDIX 1: FIRMWA RE SWITCHES (WSW)
APPENDIX 2: DELETION OF USER SETTING INFORMATION, etc.
Provides instructions on how to delete user setting information, etc recorded in the machine.
APPENDIX 3: SERIAL NUMBERING SYSTEM
APPENDIX 4: SCREW CATALOGUE
APPENDIX 5: REFERENCES
APPENDIX 6: GLOSSARY
Information in this manual is subject to change due to improvement or redesign of the product.
All relevant information in such cases will be supplied in service information bulletins (Technical
Information).
A thorough understanding of this printer, based on information in this service manual and
service information bulletins, is required for maintaining its print quality performance and for
improving the practical ability to find the cause of problems.
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REGULATION
For Europe and Other countries
■ Radio interference (220 to 240 volt model only)
This machine follows EN55022 (CISPR Publication 22)/Class B.
Before you use this product, make sure that you use one of the following interface cables.
(1) A shielded parallel interface cable with twisted-pair conductors and that it is marked
IEEE 1284 compliant.
(2) A USB cable.
The cable must not be more than 2 meters long.
■ IEC 60825-1 specification (220 to 240 volt model only)
This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label
shown below is attached in countries where it is needed.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
This machine has a Class 3B laser diode which produ ces invisible l aser radiation in the laser
unit. You should not open the laser unit under any circumstances.
Caution
Use of controls or adjustments or performance of procedures other than those specified in
this User's Guide may result in hazardous radiation exposure.
For Finland and Sweden
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
Varoitus!
Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa
käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
Varning
Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
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■ Internal laser radiation
Maximum radiation power: 5 mW
Wave length: 770 - 810 nm
Laser class: Class 3B
■ EU Directive 2002/96/EC and EN50419
(European Union only)
This equipment is marked with the above recycling symbol. It means that at the end of the
life of the equipment you must dispose of it separately at an appropriate collection point and
not place it in the normal domestic unsorted waste stream. This will benefit the environment
for all. (European Union only)
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For USA and Canada
■ Federal Communications Commission (FCC) Declaration of Conformity
(For USA)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911
USA
Telephone: (908) 704-1700
declares, that the products
Product name: Laser Printer HL-5340D, HL-5350DN, HL-5350DNLT, HL-5370DW,
HL-5370DWT, HL-5380DN
Model number: HL-53
Product option: Lower Tray Unit LT-5300
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are desi gned to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful inter ference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna .
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circui t differen t from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Important
A shielded interface cable should be used to ensure compliance with the limits for a Class B
digital device. Changes or modifications not expressly approved by Brother Industries, Ltd.
could void the user's authority to operate the equipment.
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■ Industry Canada Compliance Statement (For Canada)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada .
■ Laser Safety (110 to 120 volt model only)
This machine is certified as a Class 1 laser product under the U.S. Depa rtment of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the machine does not produce
hazardous laser radiation.
Since radiation emitted inside the machine is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of
user operation.
■ FDA Regulations (110 to 120 volt model only)
The U.S. Food and Drug Administration (FDA) has implemented regulations for laser
products manufactured on and after August 2, 1976. Complianc e is ma nda tor y for pro d ucts
marketed in the United S tates. The following label on the back of the machine indicates
compliance with the FDA regulations and must be attached to laser products mar keted in the
United States.
MANUFACTURED:
Brother Technology (Shenzhen) Ltd.
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China
This product complies with FDA performance standards for lase r products except for
deviations pursuant to Laser Notice No.50, dated July 26, 2001.
■ Internal laser radiation
Maximum radiation power: 5 mW
Wave length: 770 - 810 nm
Laser class: Class 3B
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SAFETY INFORMATION
■ Caution for Laser Product (WARNHINWEIS fur Laser drucker)
CAUTION: When the machine during servicing is operated with the cover open, the
regulations of VBG 93 and the performance instructions for VBG 93 are
valid.
CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To
prevent direct exposure to the laser beam, do not try to ope n the enclosure
of the laser unit.
ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. Das
Gehäuse der Lasereinheit darf nicht geöffnet werden, da sonst
Laserstrahlen austreten können.
<Location of the laser beam window>
■ ADDITIONAL INFORMATION Additional Information
When servicing the optical system of the printer, be careful not to place a screwdriver or
other reflective object in the path of the laser beam. Be sure to take off any personal
accessories such as watches and rings before working on the printer. A reflected beam,
though invisible, can permanently damage the eyes.
Since the beam is invisible, the following caution label is attached on the laser unit.
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■ Definitions of Warnings, Cautions and Notes
The following conventions are used in this service manual:
Mark Contents
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the machine or other objects.
Note Note Notes tell you useful tips when servicing the machine.
Memo
Memo Memo tells you bits of knowledge to help understand the
machine.
WARNING
Indicates warnings that must be observed to prevent possible personal injury.
CAUTION:
Indicates cautions that must be observed to service the printer properly or prevent
damage to the printer.
Note :
• Indicates notes and useful tips to remember when ser vic in g the prin te r.
**Listed below are the various kinds of "WARNING" messages included in this manual
.
WARNING
Always turn off the power switch and unplug the power cord from the power outlet
before accessing any parts inside the printer.
WARNING
Some parts inside the printer are extremely hot immediately after the printer is used.
When opening the front cover or back cover to access any parts inside the printer,
never touch the shaded parts shown in the following figures.
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WARNING
If you analyze malfunctions with the power plug inserted into the p ower outlet, special
caution should be exercised even if the power switch is OFF because it is a single
pole switch.
WARNING
DO NOT use flammable substances, any type of spray or any organic solvent/liquids
contains alcohol or ammonia to clean the inside or outside of the machine.
Doing this may cause a fire or electrical shock.
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CHAPTER 1
SPECIFICATIONS
CHAPTER 1
SPECIFICATIONS
This chapter lists the specifications of each model, which enables yo u to make a comp arison
of different models.
CONTENTS
1. COMPONENTS.............................................................................................................1-1
2. SPECIFICATIONS LIST................................................................................................1-2
2.1 Printing ..................................................................................................................1-2
2.2 Functions...............................................................................................................1-3
2.3 Electronics and Mechanics....................................................................................1-5
2.4 Network Connectivity.............................................................................................1-6
2.5 Service Information................................................................................................1-8
2.6 Paper.....................................................................................................................1-9
2.6.1 Paper handling......................... .... ... ... ... .... ... ... ... .... ... ... ... ...........................1-9
2.6.2 Media specifications.................................................................................1-10
2.6.3 Type and size of paper.............................................................................1-10
2.7 Printable Area................................................................ .... ... ... ... ... .... ... ... ... .... ... ..1-12
2.8 Print Speeds with Various Settings......................................................................1-18
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1. COMPONENTS
The equipment consists of the following major components:
Fig. 1-1
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2. SPECIFICATIONS LIST
2.1 Printing
Model HL-5340D
HL-5350DN
HL-5350DNLT
HL-5370DW
HL-5370DWT
HL-5380DN
Print method Electrophotography by semiconductor laser beam
scanning
Laser Method: 1 polygon motor, 1 laser beam
Wavelength: 770 nm - 810 nm
Output: 5 mW (Max)
Laser class: Class3 B
Resolution
1200 dpi
HQ1200
(2400x600dpi)
*1
,
Windows® 2000/XP/ XP Professional x64 Edition, Windows
®
, Windows Server® 2003/ Windows Server® 2003 x
Vista
64 Edition, Windows Server
®
2008, Mac OS® X 10.3.9 or
greater, Linux
600 x 600 dpi
Windows® 2000/XP/ XP Professional x64 Edition, Windows
®
, Windows Server® 2003/ Windows Server® 2003 x
Vista
64 Edition/ Windows Server
®
2008, Mac OS® X 10.3.9 or
greater, DOS, Linux
Print mode Normal printing mode
Economy printing mode (Toner saving mode)
Print Speed
(A4/Letter)
Standard Up to 30/32 ppm
* When loading A4 or Letter-size paper from the
standard paper tray.
Duplex A4: Up to 13 sides per minute (6.5 sheets per minute)
Letter: Up to 14 sides per minute (7 sheets per minute)
Warm-up time
First print time
*2
*2
From sleep mode: less than 18 seconds
From power off
→ on: less than 28 seconds
Less than 8.5 seconds
Consumables Toner cartridge Life expectancy:
Standard: 3,000 pages/cartridge
High-capacity: 8,000 pages/cartridge
* When pr int i ng A4/Let te r- size paper in accordance with
ISO/IEC 19752.
Shelf life: 2 years without opening (6 months after
opening)
Drum unit Life expectancy: 25,000 pages/drum unit
Life expectancy will vary depending on number of
continuous printing pages. (Refer to CHAPTER 7 1.3
Service Mode "Printing for Maintenance".)
* When printing A4/Letter-size paper.
Shelf life: 2 years without opening (6 months after
opening)
The shelf life mentioned above is guaranteed under the normal condition as
below;
(Temperature) Normal condition: 0 to 40 °C
* Storage condition at the temperature of 40 to 50 °C: Up to 5 days
* Storage condition at the temperature of -20 to 0 °C: Up to 5 days
(Humidity) Normal condition: 35 to 85 %
* Storage condition at the humidity of 85 to 95 %: Up to 5 days
* Storage condition at the humidity of 10 to 35 %: Up to 5 days
*1
Using 1200 dpi setting (1200 x 1200 dpi) the print speed will be slower.
*2
The time may change if the machine is calibrating or registering itself.
Specifications are subject to change without notice.
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2.2 Functions
<Controller>
Model HL-5340D
HL-5350DN
HL-5350DNLT
HL-5370DW
HL-5370DWT
HL-5380DN
CPU 300 MHz
Memory Standard
Option
16 MB
1 DIMM slot;
32 MB
1 DIMM slot; expandable up to 544 MB
expandable
up to 528 MB
Interface IEEE 1284
Parallel, HiSpeed USB
2.0
IEEE 1284
Parallel, Hi-
Speed USB
2.0, Ethernet
10/100
BASE-TX
IEEE 1284
Parallel, HiSpeed USB
2.0, Ethernet
10/100
BASE-TX,
IEEE 1284
Parallel, HiSpeed USB
2.0, Ethernet
10/100
BASE-TX
Wireless
LAN IEEE
802.11b/g
Emulation
PCL6, BR-Script 3 (PostScript
®
3™), IBM Proprinter XL,
Epson FX-850
Network
Connectivity
Protocol N/A TCP/IP(10/100 BASE-TX Ethernet)
Management tool N/A BRAdmin Light, Web BRAdmin, Web
Based Management , BRAdmin
Professional 3
Resident fonts PCL 66 scalable fonts, 12 bitmap fonts, 13 bar codes
BR-Script 3 66 scalable fonts
<Software>
Model HL-5340D
Printer driver Windows
®
PCL driver for Windows 2000 Professional, XP Home
HL-5350DN
HL-5350DNLT
Edition, XP Professional Edition, XP professional x64
Edition, Server 2003, Server 2003 x64 Edition, Vista,
Server 2008
BR-Script 3 (PPD file for Windows 2000 Professional, XP
Home Edition, XP Professional Edition, XP professional
x64 Edition, Server 2003, Server 2003 x64 Edition, Vista,
Server 2008)
Macintosh
®
Macintosh Printer Driver for Mac OS® X 10.3.9 or greater
BR-Script 3 (PPD file for Mac OS®
Linux * Linux printer driver for CUPS printing system (x86, x64
environment)
Linux printer driver for LPD/LPRng printing system (x86,
x64 environment)
Utility N/A Driver Deployment Wizard
Download from http://solutions.brother.com.
HL-5370DW
HL-5370DWT
X 10.3.9 or greater)
HL-5380DN
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<System requirements>
Computer Platform &
Operating System Version
Windows
®
Windows
®
Vista
Windows
®
Server
x64 Edition
Windows
Professional
x64 Edition
Windows
®
Server
Windows
®
Server
Windows
Home Edition
Windows
Professional
Windows
2000
Professional
®
Apple
Macintosh
OS® X
®
10.3.9 - 10.4.3
OS
®
X
10.4.4 or
greater
2003
®
XP
2003
2008
®
XP
®
XP
®
Processor Speed
Intel® Pentium® 4 or
equivalent
64-bit supported CPU
AMD Opteron™
AMD Athlon™ 64
®
Intel
Xeon™ with Intel®
EM64T
®
Intel
Pentium® with
®
Intel
EM64T or
equivalent
AMDOpteron™
AMDAthlon™64
®
Intel
Xeon® with Intel®
EM64T
®
Intel
Pentium® 4 with
®
Intel
EM64T or
equivalent
®
Pentium® III or
Intel
equivalent
®
Pentium® 4 or
Intel
equivalent 64-bit
®
(Intel
64 or AMD 64)
supported CPU
Intel®Pentium® or
equivalent
Power PC G4/G5, Power
PC G3 350MHz
Power PC G4/G5, Intel®
Core™ Processor
Available
Hard
Disk
Space
Minimum
RAM
Recom-
mended
RAM
512MB 1GB 50MB
256MB 512MB 50MB
256MB 512MB 50MB
256MB 512MB 50MB
512MB 2GB 50MB
128MB 256MB 50MB
64MB 256MB 50MB
128MB 256MB 80MB
512MB 1GB 80MB
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2.3 Electronics and Mechanics
Model
Power
consumption
Noise level Sound
Temperature Operating: 10 to 32.5°C (50 to 90.5 °F)
Humidity Operating: 20 to 80 % (non condensing)
Dimensions of the main
body (WxDxH)
Weight the main
Printing Average510 W at 25 °C (77 °F)
Standby Average 85 W at 25 °C (77 °F)
Sleep
Pressure
Sound
power
body with
Carton
the main
body
without
Carton
HL-
5340D
Average 8
W at 25 °C
(77 °F)
Printing: 54 dB (A)
Stan dby: 35 dB (A)
Printing: LWAd = 7.0 Bell (A)
Stan dby: LWAd = 4.6 Bell (A)
Non operating: 0 to 40°C (38 to 104 °F)
Storage: -20 to 40° C (-4 to 104 °F)
Storage: 10 to 85 % (non condensing)
371x384x246mm
(14.6x15.1x9.7in.)
11.7kg
(25.8lb)
9.5kg
(20.9lb)
HL-
5350DN
Average 9 W at 25 °C (77 °F)
HL-
5350DNLT
371x384x
347mm
(14.6x15.
1x13.7in.)
19.5kg
(42.9lb)
12.2kg
(26.9lb)
HL-
5370DW
371x384x
246mm
(14.6x15.
1x9.7in.)
11.7kg
(25.8lb)
9.5kg
(20.9lb)
HL-
5370DWT
371x384x
347mm
(14.6x15.
1x13.7in.)
19.5kg
(42.9lb)
12.2kg
(26.9lb)
HL-
5380DN
Average
12 W at 25
°C (77 °F)
393x384x
259mm
(15.5x15.
1x10.2in.)
11.9kg
(26.2lb)
9.5kg
(20.9lb)
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2.4 Network Connectivity
<Ethernet wired network>
Network node type NC-6800h
Operating system
support
Protocol support TCP/IP: IPv4 ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
Network type 10/100 BASE-TX Ethernet network
Network printing Windows Vista
Windows Vista
Professional x64 Edition, Windows Server
Edition/Professional, Windows
or greater
TCP/IP: IPv6
2000 TCP/IP printing
Mac OS
®
, Windows Server® 2003 x64 Edition, Windows® XP
®
2000 Professional, Mac OS® X 10.3.9
WINS/NetBIOS name resolution, DNS Resolver,
mDNS, LLMNR responder, LPR/LPD, Custom Raw
Port/Port9100, IPP/IPPS, FTP Server, TELNET
Server, HTTP/HTTPS server, TFTP client and
server, SMTP Client, APOP, POP before SMTP,
SMTP-AUTH, SNMP v1/v2c/v3, ICMP, LLTD
responder, Web Services Print
*1
NDP, RA, DNS resolver, mDNS, LLMNR responder,
LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS,
FTP Server, TELNET Server, HTTP/HTTPS server,
TFTP client and server, SMTP Client, APOP, POP
before SMTP, SMTP-AUTH, SNMPv1/v2c/v3,
ICMPv6, LLTD responder, Web Services Print
®
, Windows Server® 2003, Windows® XP and Windows®
®
X 10.3.9 or greater printing
®
2003, Windows® XP Home
*1
If you want to use the IPv6 protocol, visit http://solutions.brother.com for more information.
Management utility BRAdmin Professional 3
*2
for Windows
(Brother original Windows utility for printer and server management)
Web BRAdmin
*2
for Windows
(Server based management utility / Windows IIs (4.0/5.0) mode only)
Web Based Management
(Printer and print server management throuth web browser)
recommend Microsoft Internet Explorer 6.0 (or greater), Fire fox 1.0 (or
greater) for Windows
Safar: 1.2 (or greater) for Macintosh
BRAdmin Light for Windows and Macintosh
*2
BRAdmin Professional 3 and Web BRAdmin are available as a download from
http://solutions.brother.com
.
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<Wireless network>
Network node type NC-7600w
Operating system
support
Windows Vista
Professional x64 Edition
2000, Mac OS
Protocol support TCP/IP: IPv4 ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
TCP/IP: IPv6
Network type IEEE 802.11b/g wireless
Frequency 2412 - 2472 MHz
RF channel US/Canada 1 - 11
Europe/Oceania 1 - 13
Japan 1 - 14
Communication
Infrastructure, Ad-hoc 802.11 b
mode
Data rate 802.11 b 11/5.5/2/1 Mbps
802.11 g 54/48/36/24/18/12/11/9/6 Mbps
*1
A wireless network connection is supported only between the Brother printer and an
access point for PC's running Windows Server
Professional x64 Edition.
*2
If you want to use the IPv6 protocol, visit http://solutions.brother.com for more information.
Link distance 70 m (233 ft.) at lowest data rate (The distance rate will vary upon
environment and other equipment location.)
Network security WEP 64/128, WPA-PSK (TKIP), WPA2-PSK (TKIP & AES), LEAP,
EAP-FAST
Management utility BRAdmin Professional 3
(Brother original Windows utility for printer and server management)
Web BRAdmin
(Server based management utility / Windows IIs (4.0/5.0) mode only)
Web Based Management
BRAdmin Light for Windows and Macintosh
(Printer and print server management throuth web browser)
recommend Microsoft Internet Explorer 6.0 (or greater), Fire fox 1.0 (or
greater) for Windows
Safar: 1.2 (or greater) for Macintosh
*3
BRAdmin Professional 3 and Web BRAdmin are available as a download from
http://solutions.brother.com
®
, Windows Server® 2003 x64 Edition*2, Windows® XP
®
X 10.3.9 or greater
*1
, Windows® 2003, Windows® XP, Windows®
WINS/ NetBIOS name resolution, DNS Resolver,
mDNS, LLMNR responder, LPR/LPD, Custom Raw
Port/Port9100, IPP/IPPS, FTP Server, TELNET
Server, HTTP/HTTPS server, TFTP client and
server, SMTP Client, APOP, POP before SMTP,
SMTP-AUTH, SNMP v1/v2c/v3, ICMP, LLTD
responder, Web Services Print
*2
NDP, RA, DNS resolver, mDNS, LLMNR responder,
LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS,
FTP Server, TELNET Server, HTTP/HTTPS server,
TFTP client and server, SMTP Client, APOP, POP
before SMTP, SMTP-AUTH, SNMPv1/v2c/v3,
ICMPv6, LLTD responder, Web Services Print
®
2003 x64 Edition and Windows® XP
*2
for Windows
*2
for Windows
.
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2.5 Service Information
These are key service information to maintain the product.
Machine life: 200,000 pages
MTBF (Meantime between failure): Up to 40 0 0 ho ur s
MTTR (Meantime to repair): Average 0.5 hours
Monthly volume: 30,000 pages
Periodical replacement parts:
Parts Approximate Life (pages)
Fuser unit 100,000
Laser unit 100,000
PF kit China MP: 25,000
India MP: 12,000
Others MP: 50,000
* As for periodical replacement parts, refer to CHAPTER 4 in the Service Manual.
Tray 1/2/3: 100,000
Tray 1/2/3: 80,000
Tray 1/2/3: 100,000
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Confidential
2.6 Paper
2.6.1 Paper handling
Paper
Input
*1
Model
Standard
tray
HL-
5340D
250 sheets 500
HL-
5350DN
HL-
5350DNLT
sheets
5370DW
250
sheets
(250
sheets x 2
trays)
Multi-
50 sheets
purpose
tray
Option 250 sheets x 2
(Max. 500 sheets)
250
sheets x 1
(Max. 250
sheets)
Paper
Output
*1
Calculated with 80 g/m2 (20 lb) paper.
*2
Not supported for Linux driver and PS driver (except Ma c PS driver ).
Face-down 150 sheets
*1
Face-up 1 sheet
250
sheets x 2
(Max. 500
sheets)
HL-
HL-
5370DWT
500
sheets
(250
sheets x 2
trays)
250
sheets x 1
(Max. 250
sheets)
HL-
5380DN
250
sheets
250
sheets x 2
(Max. 500
sheets)
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Confidential
2.6.2 Media specifications
Model HL-5340D
Media type Paper tray
(Standard)
Multi-purpose
tray
Plain paper, Bond paper, Recycled paper,
Transparencies
Plain paper, Thick paper, Bond paper, Recycled paper,
Envelope
HL-5350DN
HL-5350DNLT
*3
, Thin paper
*4
, Label, Transparencies *3, Thin paper
Optional tray Plain paper, Bond paper, Recycled paper, Thin paper
Media weight Paper tray
60 to 105 g/m
2
(16 to 28 lb)
(Standard/
Option)
2
Multi-purpose
60 to 163 g/m
(16 to 43 lb)
tray
Duplex 60 to 105 g/m
Media size Paper tray
(Standard/
Option)
U.S.A: A4, Letter, B5 (ISO), A5, A5 (Long Edge), B6
(ISO), Legal
Europe: A4, Letter , B5 (ISO), A5, A5 (Long Edge), B6
2
(16 to 28 lb)
*4
, Folio, A6, Exective
(ISO), A6, Executive
Multi-purpose
tray
Width: 69.8 to 216 mm (2.75 to 8.50 in.)
Length: 116 to 406.4 mm (4.57 to 16 in.)
Duplex U.S.A/Canada: Letter , Legal, Folio
Europe: A4
*3
Up to 10 sheets.
*4
Up to 3 sheets.
*5
Legal is not available in some regions outside the USA and Canada.
HL-5370DW
HL-5370DWT
HL-5380DN
2.6.3 Type and size of paper
The printer loads paper from the installed paper tray or the multi-purpose tray. The name s
for the paper trays in the printer driver as follows;
Paper tray (T1) Tray 1
Multi-purpose tray MP tray
Optional lower tray unit Tray 2/Tray 3
Duplex unit for automatic duplex printing DX
Tray1
Tray2
Tray3
Fig. 1-2
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Confidential
<Media type>
Choose the
Tray 1/2/3 MP Tray DX
Plain paper
75 to 105 g/m
2
Yes Yes Yes
(20 to 28 lb)
Recycled paper Yes Yes Yes Recycled paper
Bond paper
Rough paper60 to 161 g/m
2
Yes
60 to105 g/m
(16 to 28 lb.)
2
Yes
60 to161 g/m
(16 to 43 lb.)
2
N/A
(16 to 43 lb)
Thin paper
60 to 75 g/m
2
Yes Yes Yes
(16 to 20 lb)
Thick paper
105 to 163 g/m
2
N/A Yes N/A
(28 to 43 lb)
Labels
N/A
Yes
A4 or Letter
N/A
Envelopes
N/A Yes N/A
media type from
the printer driver
Plain paper
Bond paper
Thin paper
Thick Paper or
Thicker Paper
Thicker Paper
Envelopes, Env.
Thin, Env.
Thick
Memo :
• Use paper that is made for plain-paper cop ying.
• Use papers that is 75 to 90 g/m2 (20 to 24 lb).
• Use neutral paper. Do not use acidic or alkaline paper.
• Use long-grain paper.
• This printer can use recycled paper that meets DIN 19309 specifications.
• DO NOT use ink jet paper because it may cause a p aper jam or damage your printer.
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Confidential
2.7 Printable Area
! PCL emulation
When using PCL emulation, the edges of the paper that cannot be printed on are shown
below.
Portrait
G
E
G
G
C
A
F
Physical page
Printable area
Logical page
E
B
D
G
F
B Physical page length
D
F
Maximum logical page length
Distance from edge of physical page to
edge of logical page
Note :
• "Logical page" shows the printable area for a PCL dr iver.
• "Printable area" shows mechanical printable area of the machine.
• Therefore, the machine can only print within the shaded area when you use a PCL
driver.
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Confidential
The table below shows the printable areas when printing on Portrait for each paper size.
SizeABCDEFG
Letter
Legal
Folio
Executive
A 4
A 5
A 6
B 5 (JIS)
B 5 (ISO)
B 6 (ISO)
Envelope
Monarch
Envelope
Com-10
Envelope DL
Envelope C5
HAGAKI
A4 Long
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
184.15mm
7.25"
(2,175dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
105.0mm
4.13"
(1,240dots)
182.0mm
7.1"
(2,130dots)
176.0mm
6.93"
(2,078dots)
125.0mm
4.92"
(1,476dots)
98.43mm
3.875"
(1,162dots)
104.7mm
4.125"
(1,237dots)
110.0mm
4.33"
(1,299dots)
162.0mm
6.38"
(1,913dots)
100.0mm
3.94"
(1,181dots)
210.0mm
8.27"
(2,480dots)
279.4mm
11.0"
(3,300dots)
355.6mm
14.0"
(4,200dots)
330.2mm
13.0"
(3,900dots)
266.7mm
10.5"
(3,150dots)
297.0mm
11.69"
(3,507dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
257.0mm
10.11"
(3,033dots)
250.0mm
9.84"
(2,952dots)
176.0mm
6.93"
(2,078dots)
190.5mm
7.5"
(2,250dots)
241.3mm
9.5"
(2,850dots)
220.0mm
8.66"
(2,598dots)
229.0mm
9.01"
(2,704dots)
148.0mm
5.83"
(1,748dots)
405.0mm
15.94"
(4,783dots)
203.2mm
8.0"
(2,400dots)
203.2mm
8.0"
(2,400dots)
203.2mm
8.0"
(2,400dots)
175.7mm
6.92"
(2,025dots)
198.0mm
7.79"
(2,338dots)
136.5mm
5.37"
(1,612dots)
93.0mm
3.66"
(1,098dots)
170.0mm
6.69"
(2,007dots)
164.0mm
6.46"
(1,936dots)
164.0mm
4.44"
(1,334dots)
85.7mm
3.37"
(1,012dots)
92.0mm
3.62"
(1,087dots)
98.0mm
3.86"
(1,157dots)
150.0mm
5.9"
(1,771dots)
88.0mm
3.46"
(1,039dots)
198.0mm
7,79"
(2,338dots)
279.4mm
11.0"
(3,300dots)
355.6mm
14.0"
(4,200dots)
330.2mm
13.0"
(3,900dots)
266.7mm
10.5"
(3,150 dots)
297.0mm
11.69"
(3,507dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
257.0mm
10.11"
(3,033dots)
250.0mm
9.84"
(2,952dots)
176.0mm
6.93"
(2.078dots)
190.5mm
7.5"
(2,250dots)
241.3mm
9.5"
(2,850dots)
220.0mm
8.66"
(2,598dots)
229.0mm
9.01"
(2,704dots)
148.0mm
5.83"
(1,748dots)
405.0mm
15.94"
(4,783dots)
6.3mm
0.2"
(75dots)
↑
↑
6.3mm
0.2"
(75dots)
6.0mm
0.2"
(71dots)
↑
↑
↑
↑
↑
6.3mm
0.2"
(75dots)
↑
6.0mm
0.24"
(71dots)
↑
6.0mm
0.24"
(71dots)
6.0mm
0.24"
(71dots)
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
1-13
Confidential
SizeABCDEFG
DL Long
Edge
3X5
220.0mm
8.66"
(2,598dots)
76.2mm
3.00"
(900dots)
110.0mm
4.33"
(1,299dots)
127.0mm
5.00"
(1,500dots)
207.0mm
8.17"
(2,450dots)
63.5mm
2.50"
(750dots)
110.0mm
4.33"
(1,299dots)
127.0mm
5.00"
(1,500dots)
6.26mm
0.25"
(74dots)
6.35mm
0.25"
(75dots)
0mm
0mm
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
Note :
• The paper sizes indicated here should confirm to the nomina l dimensions specified
by JIS except B5 (ISO), B6 (ISO).
• The dot size is based on 300dpi resolutio n.
1-14
Confidential
Landscape
G
E
G
G
F
E
D
B
G
B Physical page length
D Maximum logical page length
F Distance from edge of physical
page to edge of logical page
F
C
A
Note :
• "Logical page" shows the printable area for a PCL dr iver.
• "Printable area" shows mechanical printable area of the machine.
Physical page
Printable area
Logical page
• Therefore, the machine can only print within the shaded area when you use a PCL
driver.
1-15
Confidential
The table below shows the printable areas when printing on Landscape for each paper size.
SizeABCDEFG
Letter
Legal
Folio
Executive
A 4
A 5
A 6
B 5 (JIS)
B 5 (ISO)
B 6 (ISO)
Envelope
Monarch
Envelope
Com-10
Envelope DL
Envelope C5
HAGAKI
A4 Long
279.4mm
11.0"
(3,300dots)
355.6mm
14.0"
(4,200dots)
330.2mm
13.0"
(3,900 dots)
266.7mm
10.5"
(3,150dots)
297.0mm
11.69"
(3,507dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
257.0mm
10.11"
(3,033dots)
250.0mm
9.84"
(2,952dots)
176.0mm
6.93"
(2,078dots)
190.5mm
7.5"
(2,250dots)
241.3mm
9.50"
(2,850dots)
220mm
8.66"
(2,598dots)
229mm
9.01"
(2,704dots)
148mm
5.83"
(1,748dots)
405mm
15.94"
(4,783dots)
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
184.15mm
7.25"
(2,175dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
105.0mm
4.13"
(1,240dots)
182.0mm
7.1"
(2,130dots)
176.0mm
6.93"
(2,078dots)
125.0mm
4.92"
(1,476dots)
98.43mm
3.875"
(1,162dots)
104.7mm
4.125"
(1,237dots)
110mm
4.33"
(1,299dots)
162mm
6.38"
(1,913dots)
100mm
3.94"
(1,181dots)
210mm
8.27"
(2,480dots)
269.3mm
10.6"
(3,180dots)
345.5mm
13.6"
(4,080dots)
320.0mm
12.6"
(3,780dots)
256.6mm
10.1"
(3,030dots)
287.0mm
11.2"
(3,389dots)
200.0mm
7.87"
(2,362dots)
138.5mm
5.45"
(1,636dots)
247.0mm
9.72"
(2,916dots)
240.0mm
9.44"
(2,834dots)
166.4mm
6.55"
(1,960dots)
180.4mm
7.1"
(2,130dots)
231.1mm
9.10"
(2,730dots)
210.0mm
8.26"
(2,480dots)
219.0mm
8.62"
(2,586dots)
138mm
5.43"
(1,630dots)
395mm
15.55"
(4,665dots)
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
215.9mm
8.5"
(2,550dots)
184.15mm
7.25"
(2,175dots)
210.0mm
8.27"
(2,480dots)
148.5mm
5.85"
(1,754dots)
105.0mm
4.13"
(1,240dots)
182.0mm
7.1"
(2,130dots)
176.0mm
6.93"
(2,078dots)
125.0mm
4.92"
(1,476dots)
98.43mm
3.875"
(1,162dots)
104.7mm
4.12"
(1,237dots)
110mm
4.33"
(1,299dots)
162mm
6.38"
(1,913dots)
100mm
3.94"
(1,181dots)
210mm
8.27"
(2,480dots)
5.0mm
0.2"
(60dots)
↑
↑
5.0mm
0.2"
(60dots)
4.8mm
0.19"
(59dots)
↑
↑
↑
↑
↑
5.0mm
0.20"
(60dots)
↑
4.8mm
0.19"
(59dots)
↑
4.8mm
0.19"
(59dots)
4.8mm
0.19"
(59dots)
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
0mm
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
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Confidential
SizeABCDEFG
DL Long
Edge
3X5
110mm
4.33"
(1,299dots)
127mm
5.00"
(1,500dots)
220mm
8.66"
(2,598dots)
76.2mm
3.00"
(900dots)
102mm
4.00"
(1,199dots)
116.8mm
4.60"
(1,380dots)
220mm
8.66"
(2,598dots)
76.2mm
3.00"
(900dots)
4.0mm
0.16"
(50dots)
5.0mm
0.20"
(60dots)
0mm
0mm
4.2mm
0.16"
(50dots)
4.2mm
0.16"
(50dots)
Note :
• The paper sizes indicated here should confirm to the nomina l dimensions specified
by JIS except B5 (ISO), B6 (ISO).
• The dot size is based on 300 dpi resolution.
1-17
Confidential
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