You can read this manual with Screen
Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to. You can also read the User’s Guide in HTML format by visiting our web site at
http://solutions.brother.com
Please visit us at http://solutions.brother.com
utilities, and answers to frequently asked questions (FAQs) and technical questions.
or accessing it from the CD-ROM directly.
where you can get product support, the latest driver updates and
Version 0
EN-US_AS
Using this guide
Symbols used in this guide
We use the following icons throughout this User’s Guide:
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the
printer or other objects.
Improper Setup icons alert you to devices and operations that are not compatible with the
printer.
Notes tell you how you should respond to a situation that may arise or give tips about how
the operation works with other features.
i
Safety precautions
To use the printer safely
WARNING
There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure
that you have turned off the power switch and unplugged the printer from the AC power outlet.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
After you have just used the printer, some internal parts of the printer will be extremely hot. When you open
the front or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.
Inside the printer
Open the back cover
(Front View)
(Back View)
ii
DO NOT remove or damage the caution labels located on or around the fuser.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite
inside the vacuum cleaner, potentially starting a fire. Carefully clean the toner dust with a dry, lint-free cloth
and dispose of it according to local regulations.
DO NOT use flammable substances near the printer. Doing this might cause a fire or electrical shock.
CAUTION
Cleaning the outside of the printer:
• Make sure that you have unplugged the printer from the AC power outlet.
• Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside
surface of the printer.
• DO NOT use cleaning materials that contain ammonia.
iii
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple Computer, Inc in the
United States and other countries.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation.
Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are
trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation.
Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft Corporation in the
U.S. and other countries.
PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated.
ENERGY STAR is a U.S. registered mark.
Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc. in the United States.
SuSE is a registered trade mark of SuSE Linux AG.
RED HAT is a registered trade mark of Red Hat. Inc.
Mandrake is a registered trade mark of Mandrake Soft SA.
Intel, Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation.
AMD, AMD Athlon, AMD Opteron and combinations thereof, are trademarks of Advanced Micro Devices, Inc.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
All other terms and brand and product names mentioned in this User’s Guide are registered trademarks of
their respective companies.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.
If for any reason you must ship your printer, carefully package the printer to avoid any damage during transit.
We recommend that you save and use the original packaging. The printer should also be adequately insured
with the carrier.
iv
Table of Contents
1About this Printer
What is in the box? ................................................................................................................................ 1-1
Front view........................................................................................................................................ 1-2
Back view ........................................................................................................................................ 1-3
Positioning the printer............................................................................................................................ 1-4
Power supply ................................................................................................................................... 1-4
About paper ........................................................................................................................................... 2-1
Type and size of paper.................................................................................................................... 2-1
Recommended paper ...................................................................................................................... 2-2
Printable area .................................................................................................................................. 2-4
Service call indications .......................................................................................................................... 4-5
Control panel button .............................................................................................................................. 4-7
Print a test page .............................................................................................................................. 4-8
Print a Printer Settings page............................................................................................................ 4-9
Paper handling ...................................................................................................................................... 7-5
Paper jams and how to clear them ........................................................................................................ 7-6
Improving the print quality.................................................................................................................... 7-13
Other problems.................................................................................................................................... 7-19
For Macintosh
Printing from DOS ........................................................................................................................ 7-19
When you unpack the printer, make sure that you have all of the following parts.
Printer
CD-ROM
Quick Setup Guide
Drum unit and toner
cartridge assembly
AC power cord
Interface cable
An interface cable is not a standard accessory. Buy the proper interface cable for the interface you want to
use (USB, parallel or network).
USB cable
Do not use a USB interface cable that is longer than 6 feet (2.0 meters).
®
Do not connect the USB cable to a non-powered hub or a Macintosh
Make sure that you connect it to the USB connector of your PC.
USB is not supported under Windows® 95 or Windows NT® 4.0.
Parallel interface
Do not use a parallel interface cable that is longer than 6 feet (2.0 meters).
Use a shielded interface cable that is IEEE 1284-compliant.
Network cable (For HL-5250DN)
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.
keyboard.
1 - 1
Front view
About this Printer
1
7
2
3
4
6
5
8
1 Front cover release button
2 Control panel
3 Face-down output tray support flap (support flap)
4 Front cover
5 Paper tray
6 Power switch
7 Face-down output tray
8 Multi-purpose Tray (MP Tray)
1 - 2
Back view
About this Printer
1
2
3
1 Back cover
2 Duplex Tray (For HL-5250DN)
3 AC power connector
8
7
6
5
4
4 HL-5250DN: Network status LEDs (Light Emitting Diodes)
5 HL-5250DN: 10/100BASE-TX port
6 USB interface connector
7 DIMM cover
8 Parallel interface connector
Note
The printer illustration is based on HL-5250DN.
1 - 3
About this Printer
Positioning the printer
Read the following before you use the printer.
Power supply
Use the printer within the recommended power range.
Power source:USA and Canada:AC 110 to 120 V, 50/60 Hz
Europe and Australia:AC 220 to 240 V, 50/60 Hz
The power cord, including extensions, should be no longer than 5 meters (16.5 feet).
Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier,
shredder and so on. If you cannot avoid using the printer with these appliances, we recommend that you use
a voltage transformer or a high-frequency noise filter.
Use a voltage regulator if the power source is not stable.
Environment
Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks.
Put the printer near an AC power outlet, so that it can be easily unplugged from the AC power outlet if there
is an emergency.
Only use the printer within the following ranges of temperature and humidity:
Temperature: 10 ° C to 32.5 ° C (50 ° F to 90.5 ° F)
Humidity: 20% to 80% (without condensation)
Use the printer in a well-ventilated room.
DO NOT put the printer where the ventilation hole of the printer is blocked. Keep a gap of roughly 100 mm
(4 in.) between the ventilation hole and the wall.
DO NOT expose the printer to direct sunlight, excessive heat, moisture, or dust.
DO NOT put the printer near devices that contain magnets or produce magnetic fields.
DO NOT expose the printer to open/naked flames or salty or corrosive gasses.
DO NOT put objects on top of the printer.
DO NOT put the printer near heaters, air conditioners, water, chemicals or refrigerators.
Keep the printer horizontal when you carry it.
1 - 4
2
Printing Methods
About paper
Type and size of paper
The printer loads paper from the installed paper tray or the multi-purpose tray.
The names for the paper trays in the printer driver and this guide are as follows:
Paper trayTray 1
Multi-purpose trayMP Tray
Optional lower tray unitTray 2 / Tray 3
Duplex tray for automatic duplex printing (For HL-5250DN)DX
When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p
in the table.
Media typeTray 1Tray 2/3MP TrayDXChoose the media type
Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Use paper that is made for plain-paper copying.
2
Use paper that is 75 to 90 g/m
(20 to 24 lb).
Use neutral paper. Do not use acidic or alkaline paper.
Use long-grain paper.
Use paper with a moisture content of approximately 5%.
This printer can use recycled paper that meets DIN 19309 specifications.
CAUTION
DO NOT use ink jet paper because it may cause a paper jam or damage your printer.
Note
If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
To help you choose which paper to use with this printer, see Important information for choosing your paper
on page A-6.
2 - 2
Printing Methods
Types of envelopes
Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality
problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie
flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who
understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test
one to make sure that the print results are what you want.
Brother does not recommend a particular envelope because envelope manufacturers may change the
envelope specifications. You are responsible for the quality and performance of the envelopes you use.
Do not use damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes.
Do not use envelopes with clasps, snaps, tie strings, self-adhesive components, windows, holes, cutouts
or perforations.
Do not use envelopes that are of a baggy construction, not sharply creased, embossed (have raised
writing on them) or pre-printed on the inside.
Do not use envelopes that were previously printed by a laser printer.
Do not use envelopes that cannot be arranged when put in a pile.
Do not use envelopes that are made of paper that weighs more than the paper weight specifications for
the printer.
Do not use envelopes that have been badly made, with edges that are not straight or consistently square.
If you use any of the types of envelopes listed above, they may damage your printer. This damage is not
covered under any Brother warranty or service agreement.
Note
• Do not put different types of paper in the paper tray at the same time because it may cause paper jams or
misfeeds.
• Do not print envelopes using duplex printing.
• For proper printing, you must choose the same paper size from your application as the paper in the tray.
2 - 3
Printing Methods
Printable area
When using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in
the tables below.
Note
When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in.).
Portrait
24
1
3
A4LetterLegalB5 (ISO)ExecutiveA5A6B6
14.23 mm
(0.16 in.)
26.01 mm
(0.24 in.)
34.23 mm
(0.16 in.)
46.01 mm
(0.24 in.)
Landscape
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
24
1
3
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
A4LetterLegalB5 (ISO)ExecutiveA5A6B6
14.23 mm
(0.16 in.)
25.0 mm
(0.19 in.)
34.23 mm
(0.16 in.)
45.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
2 - 4
Printing methods
Printing on plain paper, bond paper and transparencies
Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3
For the proper paper to use, see About paper on page 2-1.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
Printing Methods
2
3
BR-Script printer driver
3
1
2
2 - 5
Printing Methods
b Pull the paper tray completely out of the printer.
c While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure
that the guides are firmly in the slots. For legal size paper 1, press in the paper-guide release lever and
pull out the back of the paper tray.
1
Legal size paper is not available in some regions outside the USA and Canada.
d Put paper in the tray, and below the maximum paper mark (b).
2 - 6
Printing Methods
e Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer.
f Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
g Send the print data to the printer.
Note
• The side to be printed on must be face down.
• When printing on transparencies, remove each transparency at once after printing. Stacking the printed
transparencies may cause a paper jam or the transparency to curl.
2 - 7
Printing on plain paper, bond paper or transparencies from the MP tray
MP Tray mode is automatically turned on when paper is put in the multi-purpose tray.
For the proper paper to use, see About paper on page 2-1.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
2
Printing Methods
3
BR-Script printer driver
3
1
2
2 - 8
b Open the MP tray and lower it gently.
c Pull out the MP tray support flap (1).
Printing Methods
1
d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
2 - 9
Printing Methods
e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both
sides of the tray.
f While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
g Send the print data to the printer.
Note
• The side to be printed on must be face up with the leading edge (top of the paper) in first.
• When printing on transparencies, remove each transparency at once after printing. Stacking the printed
transparencies may cause a paper jam or the transparency to curl.
2 - 10
Printing Methods
Printing on thick paper, labels and envelopes
MP Tray mode is automatically turned on when paper is put in the multi-purpose tray.
For the proper paper to use, see About paper on page 2-1 and Types of envelopes on page 2-3.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
2
3
BR-Script printer driver
1
3
2
Note
• When you use Envelope #10, choose Com-10 in Paper Size.
• For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6,
choose User Defined... For more information on the envelope size, see Paper size on page A-8.
2 - 11
b Open the MP tray and lower it gently.
c Pull out the MP tray support flap (1).
Printing Methods
1
d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
2 - 12
Printing Methods
e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both
sides of the tray.
Note
• Envelope joints that are sealed by the manufacturer should be secure.
• The side to be printed on must be face up.
• All sides of the envelope should be properly folded without wrinkles or creases.
f While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
g Send the print data to the printer.
Note
• Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the
paper to jam or curl.
• If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to
increase the fixing temperature. To adjust the print density setting, see Printing on thick paper, labels and envelopes on page 2-11.
• If the envelopes is creased after they are printed, see Improving the print quality on page 7-13.
2 - 13
Printing Methods
Note
• If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from
the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope
in first, then print again.
• When you put paper in the MP tray, remember the following:
• Put the leading edge (top of the paper) in first and push it gently into the tray.
• Make sure that the paper is straight and in the proper position in the MP tray. If it is not, the paper may
not be fed properly, resulting in a skewed printout or a paper jam.
2 - 14
Printing Methods
Duplex Printing
The supplied printer drivers for Windows® 95/98/Me/2000/XP and Windows NT® 4.0, Mac OS® 9.1 to 9.2 and
®
Mac OS
settings, see the Help text in the printer driver.
Guidelines for printing on both sides of the paper
If the paper is thin, it may wrinkle.
If paper is curled, straighten it and then put it back in the paper tray or the MP tray.
If the paper is not feeding properly, it may be curled. Remove the paper and straighten it.
When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
If there is a paper jam, see Paper jams and how to clear them on page 7-6. If you have a print quality
problem, see Improving the print quality on page 7-13.
Manual duplex printing
X 10.2.4 or greater all enable duplex printing. For more information about how to choose the
The BR-Script printer driver (PostScript® 3™ emulation) does not support manual duplex printing.
Use plain paper or recycled paper. Do not use bond paper.
Manual duplex printing from the paper tray
a In the printer driver choose the Advanced tab, then choose the Manual Duplex printing mode, and from
the Basic tab choose the Paper Source to be Tray1.
b Send the data to the printer.
The printer will automatically print all the even-numbered pages on one side of the paper first.
c Remove the printed even-numbered pages from the output tray and put them back in the paper tray with
the side to be printed on (blank side) face down. Follow the instructions on the PC screen.
d The printer will now automatically print all the odd-numbered pages on the other side of the paper.
2 - 15
Printing Methods
Note
• If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray.
• When you put paper in the paper tray, first empty the tray. Next, put the printed pages in the tray, with the
printed side face up. (Do not add the printed pages to the top of a stack of unprinted paper.)
Manual duplex printing from the MP tray
Note
Before putting the sheets back in the MP tray, you will have to straighten them or you may get paper jams.
a From the Advanced tab choose the Manual Duplex printing mode, and from the Basic tab choose the
Paper Source to be MP Tray.
b Put the paper in the MP tray with the side to be printed on first facing up. Follow the instructions on the
PC screen. Repeat this step until you have printed all the even-numbered pages.
c Remove the printed even-numbered pages from the output tray and then, in the same order, put them
back into the MP tray. Put the paper with the side to be printed on (the blank side) face up. Follow the
instructions on the PC screen.
d Repeat c until you have printed all the odd-numbered pages on the other side of the paper.
2 - 16
Printing Methods
Paper orientation for manual duplex printing
The printer prints the second page first.
If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It
will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the
third sheet of paper, and so on.
When doing manual duplex printing, the paper must be put in the paper tray in the following way:
For the paper tray:
• Put the side to be printed on face down with the leading edge (top) of the paper at the front of the tray.
• To print on the second side, put the paper face up, with the leading edge (top) of the paper at the front
of the tray.
• If letterhead paper is used, put the paper in the tray with the heading face up at the front of the tray.
• To print on the second side, put the heading face down at the front of the tray.
For the multi-purpose tray (MP tray):
• Put the side to be printed on face up with the leading edge (top) of the paper in first.
• To print on the second side, put the paper face down, with the leading edge (top) of the paper in first.
• If letterhead paper is used, put it in with the heading face down and in first.
• To print on the second side, put the heading face up and in first.
2 - 17
Automatic duplex printing (For HL-5250DN)
Note
®
• The screens in this section are from Windows
XP. The screens on your PC may vary depending on your
operating system.
• Use A4, Letter or Legal size paper when you use the automatic duplex printing function.
• Make sure that the back cover is closed.
• Make sure that the duplex tray is installed correctly in the printer.
• If paper is curled, straighten it and then put it back in the paper tray.
• You should use regular paper. Do not use bond paper or thin paper.
a Put paper in the paper tray or MP tray.
b For the Windows printer driver
1Open the Properties dialog box in the printer driver.
2From the General tab, click the Printing Preferences icon.
Printing Methods
3From the Advanced tab, click the Duplex icon.
4Make sure that Use Duplex Unit has been chosen.
5Click OK. The printer will print on both sides of the paper automatically.
For the BR-Script printer driver
1Open the Properties dialog box in the printer driver.
2From the General tab, click the Printing Preferences icon.
3From the Layout tab, choose Orientation, Print on Both Sides (Duplex) and Page Order.
2 - 18
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