Brother HL-4200CN User Manual

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Brother Color Laser Printer

HL-4200CN

User's Guide

For visually-impaired users:

This User’s Guide can be read by Screen Reader ‘text-to-speech’ software.

You must set up the hardware and install the driver before you can use the printer. Please read the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view it on the CD-ROM we have supplied. Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.

Please visit our web site at http://solutions.brother.com Asked Questions (FAQs), Product Support and Technical Questions, and the latest Driver Updates and Utilities.

where you can get answers to Frequently

Version 0

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Table of Contents ............................................................................................................................ -i

Trademarks ........................................................................................................................-viii

Compilation and Publication ...............................................................................................-viii

REGULATIONS ................. .................................... ................................... ................................-ix

Electronic Emission Notices .................................................................................................-ix

International ENERGY STAR

Laser Notices ....................................................................................................................... -x

Internal laser radiation ..........................................................................................................-xi

Safety Information ................................................................................................................-xi

Introduction ..................... .................................... ................................... .................................-xiv

How to Use This Guide ...... ............................................................................................................-xv

Conventions ....................... ....... ...... ....... ...... ... ....... ...... ....... ...... ....... ...... ....... ... ...... ....... ...........-xv

Conventions and Symbols used in this User’s Guide ..........................................................-xv

Safety Precautions ............ ... ........................................................................................................-xvi

Installing and Relocating your Printer ................................. ...................................... .............. -xvi

Operating Environment .................................................................................................... -xviii

Precautions for Power and Grounded/Earthed Connections ................................................-xviii

Radio Interference ...............................................................................................................-xx

Operating Precautions .............................................................................................................-xx

Other Difficulties .................................................................................................................-xxi

Notes on Handling Consumables ..........................................................................................-xxii

Caution ..............................................................................................................................-xxii

Compliance Statement .................................. ... ... ................ -x

Printer System Settings ......................................................................................................................... 1-1

Adjusting Color Registration ................. ........................................................................................1-1

Printing the Color Registration Chart ........... ... .... ... ... .............................................................. 1-1

Determining values ...................... ... ... .... .................................................................................1-2

Entering Values ...................................................................................................................... 1-3

Configuring the Printer on a Network ...........................................................................................1-4

Setting an IP Address .............................................................................................................1-4

Set the IP address acquisition method to Panel. .............................................................. 1-4

Setting the IP Address ...... ... ... ...........................................................................................1-5

Setting the Subnet Mask .................................................................................................... 1-6

Setting the Gateway Address ............................................................................................. 1-7

Setting Protocols .................................................................................................................... 1-8

Changing Protocol Settings ................................................................................................ 1-8

Confirming Settings ................................................................................................................ 1-9

Basic Printer Operation .......................................................................................................................... 2-1

Printer Part Names and Functions .... ... ........................................................................................2-1

Front View ..... .....................................................................................................................2-1

Back View ...........................................................................................................................2-2

Inside View ......................................................................................................................... 2-3

Turning the Printer On and Off .....................................................................................................2-4

Turn the Printer On ................................................................................................................. 2-4

Turn the Printer Off ................................................................................................................. 2-5

Installing the Printer Driver for Windows

Installing the Printer Driver .....................................................................................................2-6

Upgrading the Printer Driver ...................................................................................................2-6

Changing default printing functions ....................................................................................2-8

Using Windows Installing the Printer Driver for Macintosh

Installing the Printer Driver ................................................................................................... 2-10

Upgrading the Printer Driver .................................................................................................2-10

Help ................................................................................................................... 2-9

.....................................................................................2-6

.................................................................................2-10

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Printing from Macintosh® ............................................................................................................ 2-11

Mac OS® 8.6 - 9.2 ............................................................................................................ 2-11

Mac OS® X 10.1 / 10.2 ....................................................................................................2-11

Using Balloon Help on Macintosh

® (Mac OS® 8.6-9.2 only)

.................................................................. 2-12

Cancel Printing ............................................... ... ......................................................................... 2-13

Cancel Printing at the Computer ..........................................................................................2-13

In Windows

On a Macintosh

.....................................................................................................................2-13

Computer ..............................................................................................2-13

Mac OS® 8.6 - 9.2 ............................................................................................................ 2-13

Mac OS® X 10.1 / 10.2 ....................................................................................................2-13

Cancel Printing at the printer’s Control Panel ....................................................................... 2-14

Changing the Configuration for Options ..................................................................................... 2-15

Memory expansion ...........................................................................................................2-15

In Windows On a Macintosh

For Mac OS For Mac OS

Loading Paper and Usable Paper Types ................................................... ....... ... ... .... ... ... ... ... .... ... ....... 3-1

.........................................................................................................................2-16

computer ..................................................................................................2-16

8-6 - 9.2 .......................... ... ... .... .................................................................. 2 -1 6

X 10.2 ............................. ... ... .... .................................................................. 2 -1 6

Suitable and Unsuitable Paper Types ..........................................................................................3-1

Suitable Paper Types ............... ... ... ... .... .................................................................................3-1

Suitable Basis Weight ............. ... ........................................................................................3-1

Recommended Paper ........................................................................................................ 3-1

Special paper ..................................................................................................................... 3-2

Paper Trays, Types, and Sizes .......................................................................................... 3-3

Duplex Printing Paper Types and Sizes ............................................................................. 3-4

Unsuitable Paper Types ........ ... ... ... ........................................................................................3-5

Storing Paper ......................... ................................................................................................. 3-6

Loading Paper ..............................................................................................................................3-7

Load Paper in the Paper Tray ................................................................................................ 3-7

Load A5 Paper in the Paper Tray/Changing the Paper Size from A5 .................................. 3-10

Loading A5 Paper . ............................................................................................................ 3-10

Changing the Paper Size from A5 .................................................................................... 3-13

Load Paper into the Multi-purpose Tray ............................................................................... 3-16

Printing on Envelopes, Transparencies,

and Custom-size (Long) Paper ................................................................................................ 3-18

Printing on Envelopes .................. ... ......................................................................................3-18

Printer Driver Settings (for envelopes) ............................................................................. 3-19

Printing on Transparencies .......... ... ... .... ... ............................................................................ 3-20

Printer Driver Settings (for transparencies) ......................................................................3-21

Printing Custom-size Paper ................... ... ............................................................................ 3-22

Setting a User Defined Size ............................................................................................. 3-22

How to Print ...................................................................................................................... 3-23

Printer Driver Settings (for Custom-size (Long) Paper) .................................................... 3-23

Duplex Printing ............................................... ... ......................................................................... 3-24

Types of Duplex Printing .................................................................................................. 3-24

Duplex Printing ..................................................................................................................... 3-25

Printer Driver Settings (for duplex printing) ...................................................................... 3-25

Control Panel ................................... ... ..................................................................................................... 4-1

Control Panel Overview ................................................................................................................ 4-1

LED Indicators ........................................................................................................................4-1

Liquid Crystal Display (LCD) ..................................................................................................4-2

Print screen ........................................................................................................................4-2

Menu screen .......................................................................................................................4-2

Buttons ................................................................................................................................... 4-3

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Basic Menu Operation ....................... ... ... .....................................................................................4-4

Menu Structure and Basic Operations ....................................................................................4-4

Re-setting the printer settings ............................................................................................ 4-4

What to do if you make a mistake? ........................................................................................4-5

List of Menu Items ............................................. ... .... .................................................................... 4-6

System Settings ...................................................................................................................... 4-6

Power Save Time ...............................................................................................................4-6

Error Alarm .........................................................................................................................4-6

Job Timeout ........................................................................................................................4-7

Panel Language ............................................. ... ... ... .... ... ....................................................4-7

Auto Log Print ....... ... ... ... ..................................................................................................... 4-7

ID Print ............................................................................................................................... 4-7

Text Print ............................................................................................................................ 4-8

Auto Continue ... .... ... ... ... .... ................................................................................................. 4-8

PS Error Report .................................................................................................................. 4-8

PS Job Timeout .................................................................................................................. 4-8

Maintenance Mode ......................................... .... ... ... .............................................................. 4-9

Init NVM ..............................................................................................................................4-9

Security .............................................................................................................................. 4-9

F/W (Firmware) Download ................................................................................................. 4-9

BTR CurrentAdj ................................................................................................................4-10

Auto PHD align .................. ... ... ... ......................................................................................4-10

ColorRegiCorrect .................. .......................... ......................... .......................... ............... 4-10

Parallel ............................... ....... ...... ....... ...... ... ....... ...... ....... ...... ....... ...... ....... ... ...... ...............4-11

ECP ..................................................................................................................................4-11

Adobe Protocol .................................................................................................................4-11

Report/List ............................................................................................................................ 4-12

Printer Settings ................................................................................................................. 4-12

Panel Settings .. .... ... ......................................................................................................... 4-12

PCL Font List .................................................................................................................... 4-12

Log Print ..................................... ... .... ...............................................................................4-12

PS (PostScript) Font List ..................................................................................................4-12

Demo Page ......................................................................................................................4-12

Network ................................................................................................................................ 4-13

Ethernet ............................. ...................................................... ......................................... 4-13

TCP/IP ............................... ...................................................... ......................................... 4-13

IPX Frame Type ............................................................................................................... 4-14

Protocol ............................................................................................................................ 4-14

IP Filter .............................................................................................................................4-15

Init NVM ............................................................................................................................ 4-15

Adobe Protocol .................................................................................................................4-15

USB ...................................................................................................................................... 4-16

Adobe PS Protocol ...........................................................................................................4-16

Troubleshooting ........................... ........................................................................................................... 5-1

If it looks like you are unable to fix the problem ............................................................... 5-1

Power Problems ...........................................................................................................................5-2

Printing Problems .........................................................................................................................5-3

Indicators are on, flashing, or off. ...........................................................................................5-3

Cannot Print in Windows ........................................................................................................5-4

Cannot Print from a Macintosh

Print Quality Problems .................................................................................................................. 5-6

Blank or Completely Black Pages are Output ........................................................................5-6

Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs ........................................ 5-7

Unsatisfactory Printing ..........................................................................................................5-11

Paper Feed Problems .................................................................................................................5-13

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Computer ............................................................................5-5

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Others Problems .........................................................................................................................5-14

Network Problems ............. .... ...............................................................................................5-14

Other Problems ....................................................................................................................5-15

What to Do When an Error Message Appears ........................................................................... 5-16

The Alarm Indicator is On or Flashing ........................................................................................5-22

The Alarm Lamp is On .......................................................................................................... 5-22

The Alarm Lamp is Flashing .................................................................................................5-22

Forcing the Printer to Print Remaining Data

(When Printing is Halted) ... ... .... ... ............................................................................................5-23

Cleaning the Density Sensor ................... .... ... ............................................................................ 5-24

Paper Jams .............................................................................................................................................. 6-1

Clearing Paper Jams ......................... ... ........................................................................................6-1

Paper Jams in the Multi-purpose Tray ..........................................................................................6-3

Paper Jams in the Paper Tray ......................................................................................................6-4

Paper Jams Between the Print Head Cartridge and the Fuser Unit ............................................. 6-6

Paper jams around the print head cartridge ........................................................................... 6-6

Paper jams around the fuser unit ...........................................................................................6-8

Paper longer than 360 mm (14 in.) jams ................................................................................ 6-9

Paper Jams in the Paper Rotator .................................................................................................6-9

Paper Jams in the 2 Tray Module ...............................................................................................6-10

Routine Maintenance and Consumable Replacement ........................................................................ 7-1

Replacing the Toner Cartridges (TN-12BK/Y/M/C) ...................................................................... 7-1

Toner Cartridge Handling Precautions ................................................................................... 7-1

Handling Precautions ......................................................................................................... 7-1

Storage Precautions ........................................................................................................... 7-1

Replacing the Toner Cartridges .............................................................................................. 7-2

Replacing the Print Head Cartridge (PH-12CL) ............................................................................7-5

Print Head Cartridge Handling Precautions ............................................................................ 7-5

Handling Precautions ......................................................................................................... 7-5

Storage Precautions ........................................................................................................... 7-6

Replacing the Print Head Cartridge ........................................................................................7-6

Replacing the Transfer Roll Cartridge (TR-11CL) ...................................................................... 7-11

Transfer Roll Cartridge Handling Precautions ...................................................................... 7-11

Handling Precautions ....................................................................................................... 7-11

Replacing the Transfer Roll Cartridge .................................................................................. 7-12

Replacing the Fuser unit (FP-12CL) ........................................................................................... 7-14

Fuser unit Handling Precautions ..........................................................................................7-14

Replacing the Fuser unit .......................................................................................................7-15

Printing Reports and Lists ....... .... ... ............................................................................................7-18

Confirming Printer Configuration and Network Settings ....................................................... 7-19

Checking the Print Log .........................................................................................................7-20

Confirming Printer Status from Your Compute r ................................. .... ... ... ... ............................ 7 -2 1

Checking Status and Remaining Amounts of Consumables using a Web Browser ............. 7-21

Cleaning the Printer ........ ... ......................................................................................................... 7-22

Cleaning Precautions ...........................................................................................................7-22

Cleaning the outside of the printer ........................................................................................ 7-22

Transporting the Printer .............................................................................................................. 7-23

Storing the Printer .......................................................................................................................7-28

Appendixes ............................ .... ... ... ... .....................................................................................................A-1

Introduction to the Optional and Consuma ble Item s ...................................... .... ..........................A-1

Options ...................................................................................................................................A-1

Hard Disk (HD-41CL) .........................................................................................................A-1

Memory Expansion Card ....................................................................................................A-1

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1 Tray Module (LT-41CL) ...................................................................................................A-1

2 Tray Module (LT-42CL) ...................................................................................................A-1

Consumable Items ..................................................................................................................A-2

Toner Cartridges (TN-12BK/TN12-Y/TN12-M/TN12-C) .....................................................A-2

Print Head Cartridge (PH-12CL) ........................................................................................A-2

Transfer Roll Cartridge (TR-11CL) .....................................................................................A-2

Fuser unit (FP-12CL) .................................. .... ....................................................................A-2

Getting Product Support Information ............................................................................................A-3

General Specifications ..................................................................................................................A-4

Printer Specifications ..............................................................................................................A-4

Network Specifications .......... ... ..............................................................................................A-7

Common Specifications .............................. .... ... .................................................................A-7

TCP/IP Specifications ................................. .... ... ... ... .... ... ....................................................A-7

NetBIOS Specifications ......................................................................................................A-7

NetWare Specifications ......................................................................................................A-7

AppleTalk Specifications ....................................................................................................A-7

Printable Area .........................................................................................................................A-8

Life Span of Consumable Items ...................................................................................................A-9

Life span of consumables (in printable pages) .......................................................................A-9

Adding Expansion Memory .........................................................................................................A-10

INDEX ............................... ............................................................. ............................................................ I-1

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IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country.

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as a confirmation of the purchase date of your product should you lose your receipt;

■ may support an insurance claim by you in the event of product loss covered by insurance; and,

■ will help us notify you of enhancements to your product and special offers.

Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for the Brother driver updates.

Customer Service

In USA: 1-877-284-3238 In Canada: 1-877-BROTHER

In Europe: Visit www.brother.com

for contact information on your local Brother office.

If you have comments or suggestions, please write us at:

In USA: Printer Customer Support

Brother International Corporation 15 Musick Irvine, CA 92618

In Canada: Brother International Corporation (Canada), Ltd.

- Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

Service center locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service center locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER

Service center locations (Europe)

For service center in Europe, contact your local Brother office. Address and telephone contact information for European offices can be found at www.brother.com

and selecting your country from the pull down list.

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Brother fax back system (USA only)

Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine.

Call the number below and follow the recorded instructions to r eceive a fax about how to use the system and an index of fax back subjects.

In USA:

1-800-521-2846

Internet Addresses

Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and

Utilities: http://solutions.brother.com (In USA only) For Brother Accessories & Supplies: http://www.brothermall.com

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Trademarks

Brother is a registered trademark of Brother Industr ies, Ltd.

Apple and LaserWriter are registered trademarks, and TrueType is a trademark of Apple Computer, Inc. Centronics is a trademark of Genicom Corporation. Hewlett-Packard, HP, PCL 5e, PCL 6 and PCL are registered trademarks of Hewlett-Packard Company. Adobe, Adobe logo, Acrobat and PostScript are a registe re d tra d ema rk of Adob e Syst em s In co rp or at ed . This printer contains UFST and Micro Type from Agfa Division. PANTONE Colors generated by the HL-4200CN are four- and /or thre e-color process simulations and may not

match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.

PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone Inc. for a current list of qualified licensees.

Trademarks noted herein are the prope rty of Brother Industries, Ltd. PANTONE trademarks are the property of Panton e, Inc.

©Pantone, Inc., 2006

and other Pantone, Inc.

NERGY STAR

All other brand and product names mentioned in this user's guide are registe red trad emarks or trad emarks of respective companies.

is a U.S. registered mark.

Compilation and Publication

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Shipment of the Printer

If for any reason you must ship your Printer, carefully package the Prin ter to avoid a ny damage durin g transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.

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REGULATIONS

Electronic Emission Notices

Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. Only)

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700

declares, that the products

Product Name: Brother Laser Printer HL-4200CN Model Number: HL-4200CN Product Options: ALL

complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B d igital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential install ation. This equipme nt generates, uses, an d can radiate radio freq uency energy and, if not installed and used in ac cordance with th e instructi ons, may cause h armful interfere nce to radio communications. However, there is no gu arantee that interference will not occur in a particular installation. If this equipment does cause harmful inte rfer ence to ra dio or television rec eption, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Adjust relocate the receiving antenna.

■ Increase the distance between the eq uip m en t an d the re ce ive r.

■ Connect the equipment to an AC power outlet/socket on a circuit different from that which the r eceiver is

already connected.

■ Call the dealer or an experienced radio/TV technician for help.

Important

A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to

operate the equipment.

Industry Canada Compliance Statement (For Canada Only)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Page 11

International ENERGY STAR® Compliance Statement

The purpose of the International ENERGY STAR® Program is to promote the development and popula rization of energy-efficient office equipment.

As an E guidelines for energy efficiency.

NERGY STAR

Partner, Brother Industri es, Ltd. has determined that this product meets the E NERGY STAR®

Laser Notices

Laser Safety (120 V Model Only)

This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to t he Radiation Control for Health and Sa fety Act of 1968. This means that the printer does not produce haza rd ou s las er rad i at ion .

Since radiation emitted inside the printer is complet ely confined within protective housings a nd external covers, the laser beam cannot escape from the machine during any phase of user operation.

FDA Regulations (120 V Model Only)

U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The label shown on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.

MANUFACTURED:

BROTHER INDUSTRIES, LTD. 15-1 Naeshiro-cho, Mizuho-ku, Na goya, 467-8561 Japan This product complies with FDA radiation performance standards, 21 CFR Subchapte r J.

Caution: Use of controls, adjustments or the performance of procedures other th an those specified in this manual

may result in hazardous radiation exposure.

IEC 60825 Specification (220 - 240 V Model Only)

This printer is a Class 1 laser product as defined in IEC 60825 specifications. Th e label shown below is attached in countries where required.

This printer has a Class 3B Laser Diode that emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.

Caution: Use of controls, adjustments or the performance of procedures other th an those specified in this manual

may result in hazardous radiation exposure.

Page 12

For Finland and Sweden

LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

Varning - Om apparaten används på annat sätt än i denna Bruksanvisn ing specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränse n för laserklass 1.

Internal laser radiation

Max. Radiation Power 10 mW/ch Wave Length 770 nm-808 nm Laser Class Class IIIb (Accordance with 21 CFR Part 1040.10)

Class 3B (Accordance with IEC60825)

Safety Information

IMPORTANT - For Your Safety

To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power outlet/socket which is properly grounded/earthed through the normal standard wiring.

Extension cords should not be used with the equipment. If it is essential that an extension cord has to be used, it must be a three-pin plug type and correctly wired to pro vide proper grounding/earthing. Incorre ctly wired extension cords may cause personal injury and equipment damage.

The fact that the equipment operates sati sfactorily does not impl y that the power is groun ded/earthed an d that the installation is completely safe. For your safety, if in any d oubt about th e effective groundin g/earthing of the power, call a qualified electrician.

Disconnect device

This printer must be installed near an AC power outlet/ socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet/socket to shut off the power completely.

Geräuschemission / Acoustic Noise Emission (For Germany Only)

Lpa < 70 dB (A) DIN 45635-19-01-KL2

IT power system (For Norway Only)

This product is also designed for IT power system with Phase to phase volta ge 230V.

LAN Connection

Caution: Connect this production to a LAN connection which is not subjected to over-voltages.

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Wiring Information (For U.K. only)

Important

If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.

Always replace the fuse cover. Never use a plug that does not have a cover. Warning - This printer must be earthed. The wires in the mains lead are coloured in line with the following code:

Green and Yellow: Earth Blue: Neutral Brown: Live

If in any doubt, call a qualified electrician.

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EC Declaration of Conformity under the R & TTE Directive

Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan

Herewith declare that: Product description : Laser Printer

Product Name : HL-4200CN is in conformity with provisions of the R & TTE Directive (1999/5/EEC 2002) and we declare compliance with the

following standards:

R&TTE : EN300330-2 V1.1.1

EN301489-3 V1.3.1

CE0682 Safety: EN60950:2000 EMC : EN55022:1998 Class B

EN55024:1998

EN61000-3-2:1995 + A14:2000

EN61000-3-3:1995 Year in which CE marking was First Affixed: 2003 Issued by : Brother Industries, Ltd.

Date : 1 July, 2003 Place : Nagoya, Japan Signature :

Takashi Maeda

Manager

Quality Management Group

Quality Management Dept.

Information & Document Company

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Introduction

Thank you for purchasing the HL-4200CN. This guide contains important information about the printer operation and precautions to be followed. To help you use it efficiently, please read th is guide be fore using you r new printe r.

Furthermore, after you read the guide, store it in a safe place. It will be useful in case you forget how to perform operations or if a problem occurs with the printer.

This guide is written for users who are familiar with the personal computers, operating systems, and software compatible with this printer. For operational procedures and information regarding these items, refer to the documentation provided with the various hardware and software that you are using.

Brother Industries Ltd.

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How to Use This Guide

Conventions

The following conventions and symbols are used in this User’s Guide:

Conventions and Symbols used in this User’s Guide

Example Meaning

Alerts you to an important operating procedure that should be performed with care. Make sure that you read these items.

Notes provide you with useful information.

see List of Menu Items on page 4-6

Key Indicates a key on the keyboard of your computer.

bold Indicates a window, dialog box, or tab element or button displayed on the computer

LCD display font Indicates a message displayed on the printer's contr ol pan el.

Press the Form Feed/Set or button once.

A cross reference to another section in this User’s Guide. If you are reading the Adobe Acrobat PDF file on screen, you can click on the italicised text to jump to the other location.

Indicates that the item referred to is in another guide (such as the Quick Setup Guide).

Example: Press the Enter key

screen. Also indicates a menu or value displayed on the printer’s control panel. Example: Click OK in the Properties dialog box.

Set Enabled on the control panel.

This may also emphasize a part name or important information to be entered. Example: Ready to Print appears.

Enter "0.0.0.0"

Indicates a control panel button. Example: Press the button.

Press the Form Feed/Set button.

+ Indicates that you need to press 2 keys or control panel buttons at the same time.

Example: Press the + buttons.

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Safety Precautions

To ensure the safe operation of your printer, make sure that you read this section thoroughly before use. This section describes the conventions used in the guide.

WARNING

CAUTION

"Warning" alerts you to situations that could result in serious injury or death. "Caution" alerts you to situations that could cause injury or material damage.

This symbol alerts you to procedures that require close attention. Make sure that you read and follow the instructions carefully.

This symbol alerts you to prohibited procedures. Make sure that you read the instructions carefully.

This symbol alerts you to procedures that need to be performed. Make sure that you perform the procedure after reading the instructions carefully.

Installing and Relocating your Printer

High

temperature

Prohibited

Hint

Flammable

No naked/

open flame

Remove the

plug

Electrical

shock

Do no

Do not

dismantle

Ground/Earth

Finger injury

Do not

touch

CAUTION

Do not place the printer in a hot, humid, dusty, or poorly ventilated environmen t. Prolonged exposure to such adverse conditions can cause fire or electric shocks.

Do not place the printer near heaters or volatile, flammable, or combustible materials, such as curtains.

Place the printer on a level, sturdy surface that can withstand the printer's weight. Failure to do so could cause the printer to fall, resulting in injuries.

To prevent injuries, this printer should be lifted by at least two people.

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Page 18

To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries.

If you hold the printer by the front cover, left or right sides, there is a danger of the printer falling.

Recess

When lifting the printer, get a firm footing and bend your knees to avoid possible injuries to your back.

The printer has ventilation grills on the side and at the back of the machine. Ensure th at the printer is installed no less than 150 mm (5.9 in.) from the wall on the right, 10 0 mm (3.9 in.) from the wall on the left, and 200 mm (7.8 in.) from the wall at the back. A poorly ventilated printer can cause excessive internal heat to build up and result in fire. The diagram below shows the minimum clearances required for normal operation, consumables replacement, and maintenance ensuring that your printer operates at peak performance.

600 mm (23.6 in.)

When moving the printer, be sure to unplug the power cord from the AC power outlet/socket. Moving the printer with the power cord connected can damage the power cord, which could result in a fire or an electric shock.

When moving the printer, do not tilt it at more than the angles shown in the diagram below. If tilted excessively, the printer may fall, resulting in injuries.

100 mm (3.9 in.)

200 mm (7.8 in.)

150 mm (5.9 in.)

350 mm (13.8 in.)

xvii

After installing the optional tray module, lock down the brakes of the casters at the front of the tray module. Failure to lock down the brakes can cause the printer to move unexpectedly, resulting in injuries.

Page 19

Operating Environment

■ Use the printer in a place that meets the following requirements:

Ambient temperature range of 10 to 32 °C (50.0 to 89.6 °F), relative humidity of 15 to 85% (no condensation)

When using the printer at an ambient temperature of 32 °C (89.6 °F), the relative humidity should not exceed 65%. When the relative humidity reaches 85%, the ambient temperature should not exceed 28 °C (82.4 °F).

■ Do not place the printer in a room where there are sudden fluctuations in temperature

and do not move the printer from a cold place to a warm humid place. If you do, condensation may occur inside the printer and deteriorate print quality.

■ Do not place the printer in direct sunlight, as this may damage the printer.

■ When moving the printer, do not remove the toner cartridges, leave them locked in

place. Loose toner can spill inside the printer and deteriorate print quality.

■ Do not place the printer directly next to an air conditioner or heater, as this affects the

temperature inside the printer and can cause damage.

■ Do not use the printer when it is tilted at an angle of more than 5 degrees, as this may

result in damage.

Precautions for Power and Grounded/Earthed Connections

WARNING

Use the printer within the specified power range. AC power:100-127 V AC ± 10% (90 V-140 V) or 220-240 V AC ± 10% (198 V-264 V) Frequency: 50 ± 3Hz/60 ± 3Hz

Ensure that the power cord connector and AC power outlet/socket are free of dust. In a damp environment, a contaminated connector can, over time, draw non-negligible amounts of current that can generate heat and eventually cause fire.

Do not attempt to modify, pull, bend, chafe, or otherwise damage the power cord. Do not place objects on the power cord. A damaged power cord can cause fire or electric shock.

Never touch a power cord with wet hands. This constitutes an electric shock hazard.

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Page 20

In the following situations, stop using the printer immediately, turn it off, and disconnect the power cord from the AC power outlet/socket. After that, call your dealer or Brother Customer Service immediately. Continued use of the printer in such situations could result in fire:

■ There is smoke emanating from the printer or the outside of the printer is excessively

hot.

■ Unusual noises are coming from the printer.

■ There is water inside the printer.

To prevent fire or electric shocks, connect the AC power cord to a grounded/earthed AC power outlet/socket.For your safety, if in any doubt about the effective grounding/earthing of the power, call a qualified electrician.

If the power cord is broken or insulated wires are exposed, stop using the printer immediately, turn it off, and disconnect the AC power cord from the AC power outlet/socket. After that, call your dealer or Brother Customer Service. Using a damaged cord can cause fire or an electric shock.

CAUTION

Do not plug or unplug the printer when it is on. Unplugging a live con nector can deform the plug and cause fire.

When unplugging the printer, grasp the plug instead of the power cord. Forcibly pulling the AC power cord can damage it and cause a fire or an electric shock.

Be sure to turn off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or troubleshooting. Accessing the interior of a live printer can result in electric shock.

Once a month, turn off the printer and check the power cord for the following.

■ The power cord is plugged firmly into the AC power outlet.

■ The plug is not excessively heated, rusted, or bent.

■ The plug and outlet are dust free.

■ The cord is not cracked or frayed.

If you notice any unusual conditions, call your dealer or Brother Customer Service for assistance.

When the printer is not used over an extended period of time, it is advisable to unplug the printer.

Switch off the printer before connecting the interface cable or options. Connecting the interface cable or options to a live printer can cause electric shocks.

xix

Page 21

Radio Interference

This printer may interfere with radio or television reception, causing flickering or distortion. This can be determined by turning the printer off and on. To correct interference, perform one or a combinatio n of the following procedures:

■ Move the printer away from a TV and/or radio.

■ Reposition the printer, TV and/or radio.

■ If the printer, TV and/or radio are plugged to the same AC power outlet/socket, unplug them, then

plug them into different outlets/sockets.

■ Reposition the TV and/or radio antennas and cables until the interference stops. For external

antennas, call your local electrician.

■ Use coaxial cables with radio and television antennas.

Operating Precautions

WARNING

Do not place any liquid containers such as vases or coffee cups on the printer. Liquids split on the printer can cause a fire or electric shock.

Do not place any metal parts such as staples or clips on the printer. If metal or flammable materials get into the printer, they can short circuit internal co mponents and cause a fire or electric shocks.

If debris (metal or liquid) gets into the printer, turn off and unp lug the printer. After that, call your dealer or Brother Customer Service immediately. Operating a debris-contaminated printer can cause a fire or electric shocks.

Never open or remove printer covers that are secured with screws unless specifically instructed to do so in this guide. High-voltage components can cause electric shocks.

Do not try to alter the printer's structure or modify any parts. Unauthorized modifications can cause fire.

This printer complies with the IEC60825 (Class 1) international laser standard. This means that the printer does not present any risk of injury to individuals from laser radiation. Various covers confine the laser radiation to the inside of the printer; hence, users cannot incur injury from the laser under normal operating conditions. Removing covers, unless instructed to do so in this guide, can cause injury from laser radiation.

Page 22

CAUTION

Never touch an area indicated by a high-temperature warning label (on or near the fuser unit). Touching these areas may result in burns.

If a sheet of paper is wrapped around the fuser or rollers, do not use excessive force to remove it so as to avoid injuries or burns. Turn off the printer immediately and call your dealer or Brother Customer Service.

Do not place any heavy objects on the printer. An off-balance printer can fall over or the heavy object can fall, resulting in injuries.

Do not use highly flammable sprays or solvents in or around the printer, as this can result in fire.

When removing paper jams, make sure that no pieces of paper are left inside the printer, as this can cause fire.

If the paper is wrapped around the fuser or roller, or you cannot see the jam that you are trying to clear, do not attempt to remove the paper by yourself, as this may result in injuries or burns. Turn off the printer immediately and call your dealer or Brother Customer Service .

Do not place magnetic objects near the safety switch of the printer. Magnets can activate the printer accidentally, resulting in injuries.

Other Difficulties

Refer to this guide for procedures on clearing paper jams and how to resolve any other problems that may occur.

xxi

Page 23

Notes on Handling Consumables

WARNING

Never put a toner cartridge into an open flame. It can explode, resulting in injuries.

Never put a transfer roll cartridge into an open flame. It can explode, resulting in injuries.

Never put a print head cartridge into an open flame. It can explode, resulting in injuries.

Caution

■ Do not open consumables until you are ready to use them. Do not sto re consumables in the following

conditions:

■ Hot or humid areas

■ Near a naked/open flame

■ Exposed to direct sunlight

■ Dusty areas

■ Before using consumables, read the instructions and precautions provided with the

consumables.

■ Administer emergency first aid as follows:

■ Eye Contact: Flush eyes with plenty of water for a minimum of 15 minutes, and seek medical

advice.

■ Skin contact: Wash material off skin with plenty of soap and water.

■ Inhalation: remove person to fresh air, and seek medical attention.

■ Ingestion: If toner is swallowed, get immediate medical attention or advice.

■ When you remove the transfer roll cartridge from the printer because the waste toner collection box

is full, do not attempt to empty the waste toner box and reuse the cartridge, as to ner may spill inside the printer and cause damage. Loose toner can spill inside the printer and deteriorate print quality.

■ Do not tilt or shake the print head cartridges or transfer roll cartridges when removing them

temporarily. Loose toner can spill inside the printer and deteriorate print quality.

xxii

Page 24

Printer System Settings

Adjusting Color Registration

When you first install the printer, or if you moved it to a new location, adjust the color registration to ensure that colors are correctly aligned when printed.

To learn how to operate the control panel, see Basic Menu Operation on page 4-4.

Printing the Color Registration Chart

Use the control panel to print the color registration chart as follows.

Ready to Print (The print screen. The printer is ready to print.)

↓

1:System

↓

2:Maintenance

↓

2:Maintenance

Init NVM

↓

2:Maintenance ColorRegiCorrect

↓

ColorRegiCorrect

AUTO

↓

Correction Chart

Ready to Print

Press the Menu button. The menu screen will appear. (The menu screen)

Press the button once.

Press the Form Feed/Set or button once.

Press the button 5 times.

Press the Form Feed/Set or button once.

Press the Form Feed/Set button once. The color registration adjustment chart starts printing. When printing has finished, the print screen will reappear.

1 - 1 PRINTER SYSTEM SETTINGS

Page 25

Determining values

From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines.

You can also use the densest colors of the grid to find the straightest lines. The colors printed at the highest density are those next to the straightest lines.

If 0 is the value nearest the straightest line, you do not need to adjust the color registration. If the value is not 0', follow the steps outlined in Entering Values on page 1-3.

1. Straightest line

2. Lattice pattern

PRINTER SYSTEM SETTINGS 1 - 2

Page 26

Entering Values

Using the control panel, make adjustments by entering the values that you found in the Color Registration Chart.

Ready to Print

↓

ColorRegiCorrect Correction Chart

↓

ColorRegiCorrect

Enter Number

↓

Enter Number Y= 0 M= 0 C= 0

↓

Enter Number Y=+3 M= 0 C= 0

↓

Enter Number Y=+3 M= 0 C= 0

↓

Follow Steps 1 through 5 on the previous page to display the color registration chart settings menu.

Press the button once.

Press the Form Feed/Set or button once.

Press the or button until you reach the value displayed on the chart (for example, +3).

Press the button once to move the cursor.

Repeat Steps 4 and 5 to continue setting the color registration.

Enter Number Y=+3 M=+1 C=+2

↓

Correction Chart

Ready to Print

After the color registration chart has printed, do not turn off the printer until the printer motor has stopped running.

Press the Form Feed/Set button once.

Press the Form Feed/Set button once. The color registration chart will be printed with the new values. When printing has finished, the print screen will reappear.

Color registration adjustment is complete when the straightest lines for Y (yellow), M (magenta), and C (Cyan) are next to the '0' line.

1 - 3 PRINTER SYSTEM SETTINGS

Page 27

Configuring the Printer on a Network

Read this section if you want to configure the printer for a network connection.

Setting an IP Address

This section describes the steps for setting the IP address, subnet mask, a nd gateway address from the control panel of the printer.

Follow the steps below.

IP addresses are managed throughout the system as a whole. Specifying the wron g IP address can affect the entire network. Before you set an IP address, call your system administrator. To learn how to operate the control panel, see Basic Menu Operation on page 4-4.

Set the IP address acquisition method to Panel.

Ready to Print (The print screen. The printer is ready to print.)

↓

Menu:

1:System

↓

Menu:

5:Network

↓

5:Network

Ethernet

↓

5:Network

TCP/IP

↓

TCP/IP Setup IP Address

↓

Setup IP Address

DHCP *

↓

Setup IP Address

Panel *

↓

Reboot system to take effect

↓

Press the Menu button. The menu screen will appear. (The menu screen)

Press the button 4 times.

Press the Form Feed/Set or button once.

Press the button once.

Press the Form Feed/Set or button once.

Press the Form Feed/Set or button once. The default setting has an * next to it.

Press the button once.

Press the Form Feed/Set button once.

3 seconds later, the following screen will appear.

Continued

PRINTER SYSTEM SETTINGS 1 - 4

Page 28

Continued from the previous page.

↓

Setup IP Address

Panel *

↓

Wait to restart the printer until after you set the gateway address at the last step. Continue to the next step without restarting the printer.

When the new value is set, an * appears next to it.

Press the Job Cancel/Back or button once. The lower line of the screen returns to Setup IP Address.

Setting the IP Address

The IP address consists of four separate values (base 10) separated by de cimal points. Each of the four values can be set to a number between 0 and 255.

xample:

Continued from the previous step

↓

■ IP Address 192.168.1.100

TCP/IP Setup IP Address

↓

TCP/IP

IP Address

↓

IP Address

000.000.000.000*

↓

IP Address

192.000.000.000

↓

IP Address

192.000.000.000

↓

IP Address

192.168.001.100

↓

Continued

Press the button once.

Press the Form Feed/Set or button once.

Press the or button until the value you want appears (for example, 192). You can hold down the buttons to change the value in increments of 10.

Press the button once to move the cursor to the next value.

Repeat steps 12 and 13 to finish setting the IP address.

Press the Form Feed/Set button once.

1 - 5 PRINTER SYSTEM SETTINGS

Page 29

Continued from the previous step.

↓

Reboot system to take effect

↓

IP Address

192.168.001.100*

↓

Setting the Subnet Mask

Continued from the previous step

↓

TCP/IP

IP Address

↓

TCP/IP

Subnet Mask

↓

Subnet Mask

000.000.000.000*

↓

Subnet Mask

255.255.255.000*

↓

3 seconds later, the following screen will appear.

Press the Job Cancel/Back or button once. The lower line of the screen returns to IP address.

Press the button once.

Press the Form Feed/Set or button once.

Set the subnet mask in the same way as the IP address. To set values with the or button, you can hold down the button to change the value sequentially.

Press the Job Cancel/Back or button once. The lower line of the screen returns to Subnet Mask.

PRINTER SYSTEM SETTINGS 1 - 6

Page 30

Setting the Gateway Address

Continued from the previous step

↓

TCP/IP

Subnet Mask

↓

TCP/IP Gateway Address

↓

Gateway Address

000.000.000.000*

↓

Gateway Address

192.168.001.254*

Press the button once.

Press the Form Feed/Set or button once.

Set the gateway address in the same way as the IP address. To set values with the or button, you can hold down the button to change the value sequentially.

At this point, restart the printer.

1 - 7 PRINTER SYSTEM SETTINGS

Page 31

Setting Protocols

When the printer is shipped from the factory, all protocols except FTP are active by de fault. Normally if you are connecting a new printer to a network for the first time, you will not need to perform the operations described in this section. If you need to change any of the default protocol settings, follow the steps outlined in this section.

The printer settings are completed. Proceed to Confirming Settings on page 1-9.

Supported Protocols:

■ For TCP/IP(LPD) → LPD protocol

■ For port 9100

■ For IPP

■ For NetBIOS (transport protocol: TCP/IP)

■ For NetBIOS (transport protocol: NetBEUI)

■ For NetWare

■ For AppleTalk

→ Port9100 protocol → IPP protocol → NetBIOS TCP/IP protocol → NetBIOS NetBEUI protocol → NetWare protocol → AppleTalk protocol

To learn how to operate the control panel, see Basic Menu Operation on page 4-4.

Changing Protocol Settings

Ready to Print (The print screen. The printer is ready to print.)

↓

1:System

↓

5:Network

↓

5:Network

Ethernet

↓

5:Network

Protocol

↓

Press the Menu button. The menu screen will appear. (The menu screen)

Press the button 4 times.

Press the Form Feed/Set or button once.

Press the button 3 times.

Press the Form Feed/Set or button once.

Continued

PRINTER SYSTEM SETTINGS 1 - 8

Page 32

Continued from the previous step.

↓

Protocol

LPD

↓

Protocol

Port9100

↓

Protocol

IPP

↓

Protocol

NetBIOS TCP/IP

↓

Protocol

NetBEUI

↓

Protocol

NetWare

↓

Protocol

AppleTalk

Starting protocols

1.Press the Form Feed/Set button once. XXX indicates the protocol

Press the button once.

Press the button once. 2.Press the button once.

Press the button once. 3.Press the Form Feed/Set button

Press the button once.

Press the button once. 4.To start other protocols, press

Press the button once.

name.

XXX

Disabled *

XXX

Enabled

once. Reboot system to take effect appears for 3 seconds,

and then the following screen will appear.

XXX

Enabled *

the Job Cancel/Back or button once, and then continue to the next step.

To finish the setup, go to step 12.

↓

Restart the printer.

Confirming Settings

Print the printer settings list to check the content of printer settings. The printer settings list also contains information that is required when configu ring computers for printing.

Use the list to confirm that settings on the printer and the computer match. For details about printing the Panel Settings List, see Confirming Printer Configuration and Network

Settings on page 7-19.

1 - 9 PRINTER SYSTEM SETTINGS

Page 33

Basic Printer Operation

Printer Part Names and Functions

The names and functions of the various parts of the printer are as follows:

Front View

No. Name Description

1 Paper Tray 2

Multi-purpose Tray (MP Tray)

Front Cover The shaded part of the illustration above. Open to clear paper jams,

Control Panel Use the buttons and display to control the printer.

Face- Down Output Tray

Paper Stopper Lift to prevent paper from falling when it is printed.

Exhaust Grille Allows internal heat to dissipate. Make sure that the exhaust grilles are

Ventilation Intake Grille

Power Switch The printer's power switch. Press I to turn the printer on and O to turn it

Button B Use button B to open the upper part of the front cover.

Button A Use button A to open the whole front cover.

Paper Meter Use the meter as a guide to refill the paper tray.

Load paper here. Use this tray to manually load items such as cards, transparencies,

envelopes, and so on.

replace the print head cartridge, transfer roll cartridge and fuser unit.

Printed documents are output here, printed side facedown.

never blocked. Allows air to enter the printer to prevent it from overheating. Make sure

that the ventilation intake grilles are never blocked.

off.

6 7 8

9 10 11 12

BASIC PRINTER OPERATION 2 - 1

Page 34

Back View

15 14

No. Name Description

13 Parallel Interface

To use the printer locally, connect the parallel cable here.

Connector

14 USB Interface

To use the printer locally, connect the USB cable here.

Connector

15 Ethernet Interface

To use the printer through a network, connect the Ethernet cable here.

Connector 16 Power Cord Connector Connect the power cord here. 17 Exhaust Grille Allows internal heat to dissipate. Make sure that the exhaust grilles are never

blocked. 18 Toner Cartridges Insert the black, yellow, magenta, and cyan toner cartridges here. 19 Top Cover (Face-Down

Output Tray)

This is the printer's top cover. Remove it to change the toner cartridges. It acts

as the top cover and the face-down output tray of the print er. Printed documents

are output here, printed side face down.

Do not use the printer without the top cover. 20 Option Slot (for the

Install the optional hard disk here.

optional hard disk)

21 Ventilation Intake Grille Allows air to enter the printer to prevent it from overheating. Make sure that the

ventilation intake grilles are never blocked.

2 - 2 BASIC PRINTER OPERATION

Page 35

Inside View

23 24 25

26 27

Cover opened using button A Cover opened using button B

No. Name Description

23 Transfer Roll Cartridge Transfers the image created on the print head surface to the paper and colle cts

used toner. 24 Print Head Cartridge Consists of a light-sensitive print head, developer, and a transfer roll. Imag es are

initially created as an electrical charge on the surface of this drum. 25 Paper Outlet Cover Open to replace the print head cartridge and fuser unit. 26 Paper Rotator With duplex printing, it turns the paper over a fter the front side has b een printed. 27 Fuser Unit Uses heat to fuse the toner to the paper.

WARNING

The fuser unit gets very hot during printing. Do no t tou ch it. To uc hin g th e fuser

unit can cause burns.

BASIC PRINTER OPERATION 2 - 3

Page 36

Turning the Printer On and Off

Turn the Printer On

To turn the printer on, follow the steps below.

On the printer's right side, press the side of the power switch marked I to turn the printer on. The printer starts.

The printer motors warm up for 1 or 2 minutes when you turn the printer on.

Testing appears on the control panel. When the

display changes from

to Print, check that the Ready lamp is lit.

Please Wait… to Ready

Ready to Print

Ready Alarm

When Please Wait… is displayed, the printer is preparing to print. Printing is not possible while this message is displayed.

If an error message appears on the display, see What to Do When an Error Message Appears on page 5-16 and follow the steps to correct it.

2 - 4 BASIC PRINTER OPERATION

Page 37

Turn the Printer Off

To turn the printer off, follow the steps below.

Confirm that Ready to Print is displayed on the control panel.

Do not turn the printer off in the following situations:

■ Data Wait is displayed on the control panel.

■ The Ready lamp is blinking.

■ The Alarm lamp is on. See The Alarm Indicator

is On or Flashing on page 5-22.

On the printer's right side, press the side of the power switch marked O to turn the printer off. The printer is now off.

Ready

Alarm

Ready

Alarm

Data Wait

BASIC PRINTER OPERATION 2 - 5

Page 38

Installing the Printer Driver for Windows

The printer driver is software that translates print and command instructions from the format used by a computer to the format that a particular printer needs.

When using the printer locally, install the printer driver on the computer connected to it. To share a printer through a network, install the printer driver on every computer connected to the network.

Installing the Printer Driver

To install the Windows® printer driver, see the Quick Setup Guide.

Upgrading the Printer Driver

Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it. Any connection charges incurred while downloading the software are entirely the customer's

responsibility.

Follow the steps below to install the Windows

printer driver upgrade.

The following is a description in Windows® XP. How to access dialog boxes and their contents vary depending on the operating system and programs you are using.

On the Start menu, click Printers and Faxes. (In Windows The Printers window will open.

Click the appropriate printer and on the File menu, click Printing Preferences... (or Properties). The Properties dialog box will open.

Click the Paper/Output tab.

95/98/Me, on the File menu, point to Settings and click Printers.)

2 - 6 BASIC PRINTER OPERATION

Page 39

Click Brother Solutions Center.

The browser starts and accesses the Brother Solutions Center.

Follow the instructions on the screen to download the appropriate printer driver.

To close the Printing Preferences (or Properties) dialog box, click OK.

■ You can also use the CD-ROM that we provided to access the Brother Solutions Center and

download the printer driver.

■ The address of the Brother Solutions Center is:

http://solutions.brother.com

■ Any connection charges incurred while downloading the software are entirely the customer's

responsibility.

BASIC PRINTER OPERATION 2 - 7

Page 40

Printing from Windows

You can send jobs to the printer from most Windows programs using their print command. The following is a description of printing from Microsoft

How to access dialog boxes and their contents vary depending on the operating system and programs you are using. For details, see the literature provided with the program you are using.

On the File menu, click Print. The Print dialog box appears.

Select the HL-4200CN in the Printers box and click Preferences.

On the various tabs, choose settings for each item as required. For details about the tabs, see Windows

Windows

When you finish choosing settings, click OK in the Printing Preferences dialog box. The Printing Preferences dialog box closes.

In the Print dialog box, select the desired interval in Page range and click OK. The data is sent to the printer. To cancel printing, see Cancel Printing on page 2-13.

Help on page 2-9.

Word XP in Windows® XP.

Help. For details about how to use Help, see Using

Changing default printing functions

Default printing functions are preset functions in the printer driver properties dialog box accessed from the Print dialog box. Setting default printing functions in advance saves you time, because it reduces the number of settings you need to make every time you print.

Follow the steps below to change the default printing functions. The following example is f or Windows XP.

How to access dialog boxes and their contents vary depending on the operating system and programs you are using.

On the Start menu, click Printers and Faxes. The Printers window opens.

Choose the appropriate printer, click File on the tool bar and select Printing Preferences....

The Printing Preferences dialog box opens.

■ In Windows® 95, 98 and Me, choose the appropriate printer, click File on the tool bar and select

Properties.

■ In Windows NT

Document Defaults… make the settings in the dialog box that appears.

■ In Windows

the dialog box that appears.

4.0, choose the appropriate printer, click File on the tool bar and select

2000/XP, click Printing Preference… on the File menu and make the settings in

2 - 8 BASIC PRINTER OPERATION

Page 41

On the various tabs, make settings for each item as required. For details about the various tabs, see Help.

When you finish choosing settings, click OK or Apply in the Printing Preferences dialog box. The default printer functions in the printer driver are now changed.

Using Windows® Help

Help for the printer is provided with the printer driver. See Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur.

To access Help, open the Properties dialog box and select the tab that contains the item in question.

The example below is for the Paper/Output tab in Windows

XP.

To display the description of an item.

1 click the button and 2 then click the item whose description you w ant to

display.

To search for an item by keyword,

1 click the Index tab, 2 type the keyword(s) you are searching for,

and 3 click Display.

BASIC PRINTER OPERATION 2 - 9

Page 42

Installing the Printer Driver for Macintosh

Printer drivers for both USB and AppleTalk network connections are provided with your Brother printer.

You can install the printer driver on Macintosh

■ The printer is connected with a USB cable and the computer runs Mac OS

a standard USB interface.

■ The printer is connected to a network and computers that are running Mac OS

■ The printer is configured as an AppleTalk client.

For details about how to set up an AppleTalk client, see the literature that came with your Macintosh computer.

It is not possible to use Apple QuickDraw GX on the system when using the printer.

computers that meet the following requirements:

8.6 to Mac OS® X with

8.6 to Mac OS® X.

Installing the Printer Driver

To install the Macintosh® printer driver, see the Quick Setup Guide.

Upgrading the Printer Driver

Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it. Any connection charges incurred while downloading the software are entirely the customer's

responsibility. The address of the Brother Solutions Center is:

http://solutions.brother.com

2 - 10 BASIC PRINTER OPERATION

Page 43

Printing from Macintosh

This section describes the steps to print from computers depending on the type of operating system used.

When you install any new printer options (such as the lower tray module), you must reconfigure the printer driver to use the options. To confirm or make the settings, see Changing the Configuration for Options on page 2-15.

The following is a description of printing from Microsoft

How to access dialog boxes and their contents vary depending on the operating system and programs you are using. For details, see the literature provided with the program you are using.

Word 98.

Mac OS® 8.6 - 9.2

On the File menu, click Page Setup. The Page Setup dialog box appears

Use the buttons next to Page Setup to select the settings that you want to choose. Configure the items in each dialog box as necessary and click OK.

On the File menu, click Print. The General Settings dialog box appears.

Use the buttons next to General Settings to select the settings that you want to choose. Configure the items in each dialog box as necessary.

■ For details about the dialog box elements, see Balloon Help. For details about how to use

Balloon Help, see Using Balloon Help on Macintosh

■ Use the General Settings dialog box to adjust the image and colors to suit your needs.

When you finish choosing your settings, click Print. The data is sent to the printer. To cancel printing, see Cancel Printing on page 2-13.

® (Mac OS® 8.6-9.2 only)

on page 2-12.

Mac OS® X 10.1 / 10.2

On the File menu, click Page Setup....

The Page Setup... dialog box appears

Use the buttons next to Page Setup... to select the settings that you want to choose. Configure the items in each dialog box as necessary and click OK.

On the File menu, click Print.

Use the buttons to select the settings that you want to choose. Configure the items in each dialog box as necessary.

When you finish choosing your settings, click Print. The data is sent to the printer. To cancel printing, see Cancel Printing on page 2-13.

BASIC PRINTER OPERATION 2 - 11

Page 44

Using Balloon Help on Macintosh® (Mac OS® 8.6-9.2 only)

Help for the printer is provided with the printer driver. See Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur.

Balloon Help is provided with the Macintosh Use Balloon Help to find out the functions of individual items. To access Balloon Help, display the dialog box that contains the item in question. The example below is for the General Settings dialog box. For details about how to display the Properties dialog box, see Printing from Macintosh

Click Show Balloons on the Help menu of the menu bar.

Move the mouse to the item in question. A description of the item appears.

To hide Balloon Help, click Hide Balloons on the Help menu on the menu bar.

printer driver.

on page 2-11.

2 - 12 BASIC PRINTER OPERATION

Page 45

Cancel Printing

To cancel printing, first cancel the computer printer command. Next, use the printer’s control panel to cancel printing from the printer.

Cancel Printing at the Computer

The steps to cancel printing vary depending on the type of operating system you are using.

In Windows

The following example is for Windows® XP. Follow the steps below:

On the Start menu, click Printers and Faxes. The Printers window opens.

Double-click the appropriate printer. The printer window appears.

Click the document that you want to cancel and press the Delete key on the keyboard.

Continue to Cancel Printing at the printer’s Control Panel.

On a Macintosh® Computer

Mac OS

Double-click the printer from the printer list.

Select the document that you want to cancel and click .

8.6 - 9.2

Mac OS® X 10.1 / 10.2

Open Print Center.

Double-click the printer icon on the Desktop.

Select the document that you want to cancel and delete.

Continue to Cancel Printing at the printer’s Control Panel.

BASIC PRINTER OPERATION 2 - 13

Page 46

Cancel Printing at the printer’s Control Panel

Perform this operation to cancel the print data from the printer after canceling the print command on th e computer. Note that the printer finishes printing the current page.

For details about control panel operations, see Basic Menu Operation on page 4-4.

↓

Printing

(The printer is printing)

LPD Tray 1

↓

Press the Job Cancel/Back button once. The printer begins to process the printing cancellation.

Cancelling

↓

When the cancellation finishes, the print screen reappears.

Ready to Print (The print screen. The printer is ready to print.)

2 - 14 BASIC PRINTER OPERATION

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Changing the Configuration for Options

Once you set the initial configuration of the printer, you must reconfigure the printer driver when you install the following options:

1. 1 Tray Module

2. 2 Tray Module

3. Hard disk

4. Memory expansion

For details about how to install options, see the instructions provided with the options. In the following section, it is assumed that the options are already installed.

Memory expansion

In general, DIMM must have the following specifications: Type: 144pin and 64bit output Clock frequency: 100MHz or more Capacity: 64Mbyte-256Mbyte Dram Type: SDRAM 2 Bank

The following DIMM sizes can be installed:

64 MB TECHWORKS 12345-0001 128 MB TECHWORKS 12462-0002 256 MB TECHWORKS 12469-0001

Europe

64 MB Buffalo Technology VN133-64M 128 MB Buffalo Technology VN133-128M 256 MB Buffalo Technology VN133-256M

BASIC PRINTER OPERATION 2 - 15

Page 48

In Windows

Follow the steps below. The following example is for Windows® XP.

On the Start menu, click Printers and Faxes. The Printers window opens.

Click the appropriate printer and on the File menu, click Properties. The Properties dialog box opens.

Click the Printer Configuration tab.

Select the options added to the printer and click OK or Apply.

On a Macintosh® computer

Follow the steps below:

For Mac OS® 8-6 - 9.2

Select the Printer icon on your Desktop.

Select Change Setup... on Printing menu.

Select the options added to the printer and click OK.

For Mac OS® X 10.2

This is not available in Mac OS® X 10.1.

Open Print Center.

Select the printer from printer list.

Select Show Info from Printers menu.

Select Installable Options.

Select the options added to the printer and click OK.

Close the Print Center

2 - 16 BASIC PRINTER OPERATION

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Loading Paper and Usable Paper Types

Suitable and Unsuitable Paper Types

Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below to get the best results from your printer.

Suitable Paper Types

Suitable Basis Weight

When using stationary supplier paper, make sure that it complies with the following specifications. However, we recommend that you use standard domestic paper.

Feeding Method Specifications

Multi-purpose Tray (MP Tray) Basis weight: 64 to 216 g/m

(17 to 57 lb)

Standard Paper Tray (tray1) Optional Tray module (trays 2, 3)

Basis weight: 64 to 105 g/m (17 to 28 lb)

Basis weight refers to the weight of one square meter of paper.

Unsuitable Paper Types

Avoid using the following paper types as they can cause paper jams or damage the printer.

■ Transparencies other than those recommended.

■ Inkjet paper

■ Paper that is too thick or too thin

■ Paper with a face preprinted with another printer or copier,

or paper preprinted with ink

■ Folded, creased, or torn paper

■ Damp or wet paper

■ Curled or warped paper

■ Sheets affected by static electricity

■ Layered or adhesive paper

■ Specially coated paper

■ Colored paper with a treated surface

■ Paper printed with ink that cannot withstand temperatures

of 155 ° C (311 °F).

■ Heat-sensitive paper

■ Carbon paper

■ Paper with a rough surface such as textured or fiber form

paper

■ Acidic paper that can cause the characters to fade over

time. Use neutral paper.

■ Envelopes with a rough surface or clips attached

■ Paper with staples, paper clips, tape, or ribbons attached

■ Envelopes with sticky adhesive

■ Label sheets where the backing is visible or is precut.

Full color transparencies Inkjet paper

Curled paper

Shiny backing paper visible Precut label sheets

■ T-shirt transfer paper (using heat press)

■ Transfer paper (using cold water)

■ Digital coated glossy paper

■ Label film (transparent, colorless)

■ Perforated paper

Paper with tape attached

LOADING PAPER AND USABLE PAPER TYPES 3 - 5

Page 54

Storing Paper

Failure to properly store paper can cause paper jams, deteriorate print quality, or damage the printer. Store paper under the following conditions:

■ Between 10 °C and 30 °C (50 to 86 °F)

■ Between 30% and 65% relative humidity

■ In a dry place

■ After opening the package, wrap unused sheets in their original package and store in a cabinet or

other dry place.

■ Store paper on a flat surface. Do not lean paper against other objects or place it in an upright position.

■ Avoid storing paper in a way that may cause creasing, folding, or curling.

■ Store paper away from direct sunlight.

3 - 6 LOADING PAPER AND USABLE PAPER TYPES

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Loading Paper

See the appropriate section below to load or change paper. For more information about suitable paper types, see Suitable and Unsuitable Paper Types on page 3-1.

Load Paper in the Paper Tray

Follow the steps below to load paper into the paper tray.

Load paper into the optional Tray Module the same way.

To load A5 paper or to change to a paper size other than A5, you need to install or remove the A5 spacer. To install or remove the A5 spacer, see Load A5 Paper in the Paper Tray/Changing the Paper Size from A5 on page 3-10.

Gently pull out the paper tray until it stops.

Hold the paper tray with both hands, and then lift the front slightly and pull it completely out of the printer.

Place the tray on a flat surface.

LOADING PAPER AND USABLE PAPER TYPES 3 - 7

Page 56

Move the side paper guides to their outermost positions.

Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size.

If the end paper guide is not inserted properly into the hole it could move slightly and prevent automatic paper size detection. If this occurs, move the end paper guide all the way to its outermost position again, and then realign it with the appropriate paper size mark.

Align the four corners of the paper stack and insert the paper (print side up) under the tab.

■ Do not use paper that is folded, creased, or

warped.

■ Make sure that all the paper is under the tab.

■ Do not overload the paper tray.

1. Tab

2. MAX loading limit

Align the side guides with the edges of the paper.

Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer.

3 - 8 LOADING PAPER AND USABLE PAPER TYPES

Page 57

Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer.

Push the paper tray completely back into the printer.

Do not use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.

There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use this meter as a guide for refilling the paper tray.

When printing A4 or Letter size paper, lift the stopper on the top cover.

LOADING PAPER AND USABLE PAPER TYPES 3 - 9

Page 58

Load A5 Paper in the Paper Tray/Changing the Paper Size from A5

Loading A5 Paper

Follow the steps below to load A5 paper into the paper tray.

Load paper into the optional Tray Module the same way.

Gently pull out the paper tray until it stops.

Hold the paper tray with both hands as you lift the front slightly and pull it completely out of the printer.

Place the paper tray on a flat surface.

Move the side paper guides to their outermost positions.

3 - 10 LOADING PAPER AND USABLE PAPER TYPES

Page 59

If the end paper guide is not inserted properly into the hole it could prevent automatic paper size detection. If this occurs, move the end paper guide all the way to its outermost position again, and then realign it with the appropriate paper size mark.

Grip the A5 spacer as you gently lift it up while pulling it forward and removing it from the tray.

Align the A5 spacer with the paper guide slot and push it down until it clicks.

Align the four corners of the paper stack and insert the paper (print side up) under the tab.

■ Do not use paper that is folded, creased, or

warped.

■ Make sure that all the paper is under the tab.

■ Do not overload the paper tray.

LOADING PAPER AND USABLE PAPER TYPES 3 - 11

Page 60

Align the side guides with the edges of the paper.

Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer.

Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer.

Push the paper tray completely back into the printer.

Do NOT use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.

An indicator next to the paper tray tells you how much paper remains in the tray. Use this meter as a guide for refilling the paper tray.

3 - 12 LOADING PAPER AND USABLE PAPER TYPES

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Changing the Paper Size from A5

Follow the steps below to remove the A5 spacer, and then load a different paper size into the paper tray.

Load paper into the optional Tray Module the same way.

Gently pull out the paper tray until it stops.

Hold the tray with both hands as you lift the front slightly and pull it completely out of the printer.

Place the paper tray on a flat surface.

Move the side guides to their outermost positions and remove the paper from the tray.

LOADING PAPER AND USABLE PAPER TYPES 3 - 13

Page 62

Grip the A5 spacer as you gently lift it up while pulling it forward and removing it from its position next to the paper guide.

Insert the A5 spacer into its storage slot in the paper tray.

Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load.

Make sure that the end guide is properly inserted into the holes for the paper size.

Align the four corners of the paper stack and insert the paper (print side up) under the tab.

■ Do not use paper that is folded, creased, or

warped.

■ Make sure that all the paper is under the tab.

■ Do not overload the paper tray.

3 - 14 LOADING PAPER AND USABLE PAPER TYPES

Page 63

Align the side guides with the edges of the paper.

Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer.

Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer.

Push the paper tray completely back into the printer.

Do not use excessive force on the paper tray. Doing so could cause damage to the paper tray or the inside of the printer.

There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use this meter as a guide for refilling the paper tray.

LOADING PAPER AND USABLE PAPER TYPES 3 - 15

Page 64

When printing on A4 or Letter size paper, lift the stopper on the top cover.

Load Paper into the Multi-purpose Tray

Follow the steps below to load paper into the multi-purpose tray.

To avoid paper jams, do not load paper of different sizes into the multi-purpose tray at the same time and do not refill the tray before it is empty.

If closed, open the MP tray. To avoid damage to the MP tray, do not use

excessive force or place heavy objects on the tray.

Adjust the paper guide to the mark for the size that you are about to use.

When printing on long paper, pull out the MP tray extension. Printing long paper with the MP tray extension retracted can cause the paper to fall off or prevent it from feeding.

3 - 16 LOADING PAPER AND USABLE PAPER TYPES

Page 65

All stacks of print media, plain paper, transparencies, label sheets, and envelopes, need to be fanned before loading so there is air between the sheets.

Fanning the stack helps prevent paper jams.

■ Fan all media before loading.

■ If the paper is poorly cut and the edges are not

clean, remove the unsuitable sheets before loading the paper stack.

Align the four corners of the paper stack and insert it (print side down) until it lightly touches the feeding slot.

■ Do not use paper that is folded, creased, or

warped.

■ Do not overload the paper tray.

■ When printing on sheets longer than Legal

paper (356 mm (14 in.)), load the sheets one at a time. Moisture can cause the sheets to stick together, causing more than one sheet to go through at one time, which can result in malfunction or damage to the printer. When feeding long paper, support each sheet with your hands to ensure proper feeding.

When loading paper, carefully align the paper guides with the edges of the paper so that there is a small gap between the paper stack and the guides.

Pushing the paper guides too hard against the edge of the paper stack can curl the paper and cause paper jams.

Load the paper so that it is straight in the paper tray. If the paper is not loaded correctly, the printing

position may shift and cause incorrect printing.

LOADING PAPER AND USABLE PAPER TYPES 3 - 17

Page 66

Printing on Envelopes, Transparencies, and Custom-size (Long) Paper

Take care when selecting the settings for envelopes, because choosing them incorrectly may result in printed side or text direction errors.

When printing on transparencies or specialty paper, make sure that you select the type of paper in the printer driver setting and image quality before sending the print command.

When frequently printing specialty paper in Windows®, we recommend that you register the necessary settings in the User Settings tab.

Registering the settings saves you time, because you will not need to configure the driver each time you print. For details about the User Settings tab, see Help.

Printing on Envelopes

Use the multi-purpose tray to print envelopes.

Open the envelope flaps before feeding and load as illustrated below. You can use Com-10, Monarch, C5 and DL envelopes.

■ Do not use envelopes with tape seals. Printing on some types of pre-glued envelopes may not

be possible, depending on the condition of the adhesive. We recommend using envelopes designed for laser printers.

■ Do not use envelopes larger than 90 mm (3.5 in.) wide and 140 mm (5.5 in.) long.

■ Using poor-quality envelopes can cause creasing and deteriorate print quality.

Most envelopes will perform acceptably on your printer. However, some envelo pes will have feeding and print quality problems because of their construction. A suitable envelope should have edges with straight, well creased folds and should not have more than two thicknesses of paper along the leading edge. The envelope should lie flat and not be of baggy or flimsy construction. Pu rchase quality envelopes only from a supplier who understands that the envelopes will be used in a laser printer. All envelopes should be tested prior to use to ensure desirable print results.

The following is an example of how to print the address on an envelope.

Example

printed like this.

3 - 18 LOADING PAPER AND USABLE PAPER TYPES

Page 67

Adjust the paper guide to the mark for the size of envelope you are about to use.

Make sure the flap is closed, load the envelope with the side to be printed on facing down, and the flap facing right.

Start printing from your program after putting the envelope in the printer.

Now choose the items in Printer Driver Settings (for envelopes) as shown below:

Printer Driver Settings (for envelopes)

Windows

Paper/Output Paper Size Com-10

settings

Tab Item Setting

Monarch C5 DL Same as Document Size (When the document size is

Com-10, Monarch, C5 or DL) Reverse Print Turn on if necessary. Duplex Print No Duplex Paper Tray MP Tray Paper Type Envelope

Macintosh

Paper Settings Paper Size Com-10

Printer Settings Paper Type Envelope

settings

Dialog Box Item Setting

Monarch

Same as Document Size (When the document size is

Com-10, Monarch, C5 or DL) Reverse Print Turn on if necessary. Paper Tray MP Tray Duplex Print OFF

For details about individual printer driver items, see Help. For details about how to use Help, see

Using Windows

Help on page 2-9 or Using Balloon Help on Macintosh

® (Mac OS® 8.6-9.2 only)

2-12.

on page

LOADING PAPER AND USABLE PAPER TYPES 3 - 19

Page 68

Printing on Transparencies

Use the multi-purpose tray to print transparencies.

■ Use only the recommended type of transparencies (3M CG3300). Do not use any other type,

such as color transparencies (bordered with a white frame).

■ Using unsuitable transparencies can cause damage to the printer.

■ Do not use transparencies bordered with a white frame.

■ Remove each transparency sheet from the face down output tray as soon as it is printed. When

transparencies are allowed to accumulate in the face down output tray, static electricity can build up and cause jams.

Transparencies can also be fed from tray 1/2/3. When feeding transparencies from tray 1/2/3, however, load plain paper to about 30 mm in height in the tray first, and then load transparencies about it. In this case, up to 100 sheets of transparencies can be loaded.

Follow the steps below to print transparencies.

Adjust the paper guide to the mark for the size you are about to use.

Fan a few transparencies at a time.

3 - 20 LOADING PAPER AND USABLE PAPER TYPES

Page 69

Put the transparencies into the multi-purpose tray until they lightly touch the feeding slot.

Do not use full color transparencies. They can jam in the printer and damage the fuser unit.

Start printing from your program after loading the transparencies in the printer.

Now choose the items for Printer Driver Settings (for transparencies) as shown below:

Printer Driver Settings (for transparencies)

Windows

Paper/Output Paper Size A4 or Same as Document Size

settings

Tab Item Setting

(When the document size is A4) Duplex No Duplex Paper Tray MP Tray Paper Type Transparency

Macintosh

Paper Settings Paper Size A4 or no change

General Settings Document Type Transparencies Printer Settings Duplex OFF

settings

Dialog Box Item Setting

(When paper size is A4) Paper Type Transparency

Paper Tray MP Tray

You can also print transparencies with paper inserted between the sheets. For details about the way to set paper between the sheets and the functions of individual printer driver items, see Help.

For details about how to use Help, see Using Windows Macintosh

® (Mac OS® 8.6-9.2 only)

on page 2-12.

Help on page 2-9 or Using Balloon Help on

LOADING PAPER AND USABLE PAPER TYPES 3 - 21

Page 70

Printing Custom-size Paper

Using the multi-purpose tray enables you to print custom-size paper or 'long' paper, longer than legal portrait (355.6 mm (14 in.)).

The paper sizes suitable for use with this printer are as follows:

■ Single-sided printing: Width 90.0-215.9 mm (3.5 - 8.5 in.); Length 139.7-900.0 mm (5.5 - 35.4 in.)

■ Duplex printing: Width 149-215.9 mm (5.8 - 8.5 in.); Length 210-355.6 mm (8.2 - 14 in.)

Feeding custom-size paper sideways is not possible. Always feed this type of paper lengthwise.

To print on custom-size paper, you must set the paper size as a user-defined size first.

Setting a User Defined Size

With a Macintosh® computer, you need to set the user defined size while executing a print command from a program. Continue to How to Print.

In Windows using the following steps: The following example is for Windows

On the Start menu, click Printers and Faxes. The Printers window opens.

Choose the appropriate printer, click File on the tool bar, and select Properties. The Properties dialog box opens.

Click the Default Settings tab.

Click Custom Paper Size. The Custom Paper Size dialog box appears.

Select one of the five paper sizes. For details of the Custom Paper Size dialog box

settings, see Help. For details about how to use

Help, see Using Windows Using Balloon Help on Macintosh

only)

, you need to set the user defined size before launching the print command from a program,

Help on page 2-9 or

® (Mac OS® 8.6-9.2

on page 2-12.

XP.

When you finish choosing the settings, click OK in the Custom Paper Size dialog box.

In the Properties dialog box, click OK. The user-defined size is now set.

3 - 22 LOADING PAPER AND USABLE PAPER TYPES

Page 71

How to Print

Follow the steps below to print on custom-size (long) paper.

Adjust the paper guide to the width of the paper that you are about to use.

With the printed side facing down, put the paper into the multi-purpose tray so that it lightly touches the feeding slot.

Start printing from your program after putting the paper in the MP Tray.

Choose the items for Printer Driver Settings (for Custom-size (Long) Paper) as shown.

When printing on long paper, after giving the print command, support the paper with your hands while it feeds into the printer.

Printer Driver Settings (for Custom-size (Long) Paper)

Windows

Paper/Output Paper Size A paper size selected from Custom Size 1

settings

Tab Item Setting

- Custom Size 5 in the Default Settings tab in the printer

driver dialog box. Paper Tray MP Tray

Macintosh

Paper Settings Paper/Output Set the paper size in the Custom Paper Size dialog box in

Custom Paper Size long, short Set the paper size that you want to use. Printer Settings Paper Tray MP Tray

settings

Dialog Box Item Setting

'Page Sizes'.

For details about individual printer driver items, see Help.

For details about how to use Help, see Using Windows Macintosh

® (Mac OS® 8.6-9.2 only)

on page 2-12.

Help on page 2-9 or Using Balloon Help on

LOADING PAPER AND USABLE PAPER TYPES 3 - 23

Page 72

Duplex Printing

You can perform duplex printing with the printer, using one of the following steps.

■ For plain paper or thick paper, whether fed from a paper tray or the multi-purpose tray, duplex

printing is carried out automatically if you set this in the printer driver upon executing the print command.

■ For thicker paper or glossy paper, you can print on the back surface of the paper from the

multi-purpose tray as long as the front surface of the paper was printed using this printer. For details about the types of paper suitable for duplex printing, see Suitable Paper Types on page 3-1.

If you use duplex printing frequently in Windows®, we recommend that you register the necessary settings in the User Settings tab. Registering the settings saves you time, because you will not need to configure the driver each time you print. For details about the User Settings tab, see Help.

Types of Duplex Printing

There are two types of duplex printing: long edge binding, and short edge binding. The results of printing with the two types are shown below:

Long Edge Binding Short Edge Binding

F = Front R = Reverse

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Page 73

Duplex Printing

To print on both sides of plain paper, set the paper into the paper tray or multi-purpose tray. Follow the steps below to print on both sides of plain paper.

If you are using plain paper (64 - 105 g/m2 (17 - 28 lb))

→ a) put the paper lengthwise into the paper tray.

If you are using thick or thicker paper (106 - 216 g/m

→ b) put the paper lengthwise into multi-purpose tray.

Start printing from your program after putting the paper in the appropriate tray.

(29 - 57 lb))

Now choose the items for Printer Driver Settings as shown below:

Printer Driver Settings (for duplex printing)

Windows

If you are using Tab Item Setting

a) Plain Paper Paper/Output Duplex Print Long Edge Binding or Short Edge Binding

b)Thick Paper

Thicker Paper

Macintosh

If you are using Dialog Box Item Setting

a) Plain paper Paper Settings Paper Type Paper (

b) Thick Paper

Thicker paper

settings

Paper/Output Paper Tray MP Tray

settings

Printer Settings Duplex Print Long Edge Binding or Short Edge Binding Printer Settings Paper Tray MP Tray Paper Settings Paper Type Paper (

Paper Type Paper (

Paper (163 - 216 g/m

64 - 105 g/m2 (17 - 28 lb)) : Plain Paper

106 - 162 g/m2 (29 - 43 lb)) : Thick Paper1

(44 - 57lb)) : Thick Paper2

64 - 105 g/m2 (17 - 28 lb)) : Plain Paper

106 - 162 g/m2 (29 - 43 lb)) : Thick Paper1

(44 - 57lb)) : Thick Paper2

With custom sizes, it is necessary to configure other items to suit the paper size. See the previous section or the printer driver Help for details about these settings. For details about how to use Help, see Using Windows

Help on page 2-9 or Using Balloon Help on Macintosh

® (Mac OS® 8.6-9.2 only)

page 2-12.

When printing on the back of speciality paper, make sure that you configure the necessary items in th e printer driver when giving the print command from the program.

LOADING PAPER AND USABLE PAPER TYPES 3 - 25

Page 74

Control Panel

Control Panel Overview

The control panel consists of LED indicators, a Liquid Crystal Display (LCD) and several buttons. This section describes the names and functions of the control panel's parts.

1. Liquid Crystal Display (LCD)

2. LED indicators (Light Emitting Diode indicators)

3. Buttons

LED Indicators

The LED indicators are lights that show the printer status.

Name Status Description

Ready indicator Green Indicates printing status.

On Indicates that the printer is not receiving data or that it is ready t o print. Flashing The printer is receiving print data. Off Printing is not possible.

Alarm indicator Red Indicates an error.

On Indicates a paper jam or other problem that the user can correct. Flashing There is a problem that the user cannot correct. Call your dealer or

Brother Customer Service.

Off The printer is working normally.

4 - 1 CONTROL PANEL

Page 75

Liquid Crystal Display (LCD)

The LCD shows the printer status (print screen) and menus for configuring the printer (menu screen).

The items displayed differ depending on the printer settings and installed options.

Print screen

When the printer is waiting for data or printing, this screen is displayed. The contents of the print screen are as follows.

Printer Status

Printing Parallel Tray1

Input port Paper tray

Name Description

Printer status Shows the printer status.

Example: Please Wait…, Printing, Ready to Print

Input port Shows the port through which the printer is receiving data.

Example: Parallel, USB, LPD, NetWare, AppleTalk

Paper tray Shows the paper tray in use.

Example: Tray 1, Tray 2, Tray 3, MP Tray

Menu screen

Use this screen to configure the printer. The menu screen appears when you press the Menu button. The first screen shows the following:

1:System

For details about the menu screen, consulte Basic Menu Operation en la página 4-4.

CONTROL PANEL 4 - 2

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Buttons

You can control the basic printer operations and change various printer settings with seven buttons (Menu, , , , , Form Feed/Set, Job Cancel/Back).

The operations depend on which screen is displayed (print screen or menu screen).

Name Print screen Menu screen

Menu button Switches to the menu screen. Closes the menu screen and switches to

the print screen.

buttons – Allows you to scroll through menus and

menu options.

buttons – Switches to different menu levels and

moves the cursor between parameters. Pressing the button once in a menu

moves the menu one level down. Pressing the button moves the menu one level up.

Form Feed/Set button

Job Cancel/Back button

Forces the remaining data to be printe d. For details, see Forcing the Printer to Print Remaining Data (When Printing is Halted) on page 5-23.

Cancels printing. For details, see Cancel Printing on page 2-13.

Selects menus and menu options. Moves the menu one level down when a menu is selected. Sets a parameter when one is displayed.

Moves the displayed menu one level up.

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Basic Menu Operation

Use the menu screen to set the energy save mode, job time-out, network settings and printer configuration.

Menu Structure and Basic Operations

There are 5 main menus. For details about individual menu screens, consulte List of Menu Items en la página 4-6.

Menu Contents

1:System Use this menu to program the energy save mode, job log settings, and basic printer

operation.

2:Maintenance Use this menu to reset NV(Non Volatile)memory to its defa ults, adjust paper quality to

plain paper, and set access restrictions to certain menus.

3:Parallel Use this menu to configure the parallel interface. 4:Report/List Use this menu to print the printer configurat ion list, panel settings list, PCL font list, and

print log.

5:Network Use this menu to change network settings. 6:USB Use this menu to change the Adobe Protocol settings.

Each menu has several levels. Program the printer by selecting the different levels and selecting the option you want.

Re-setting the printer settings

Example: Re-set the Job time-out setting to the factory default settings.

Press the and buttons simultaneously.

Job Timeout _sec.

Press the and buttons simultaneously.

↓

Job Timeout

↓

Job Timeout 30sec.*

sec.

The following screen appears. When processing finishes, the default settings appear.

Press the Form Feed/Set button. The parameters are now set.

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What to do if you make a mistake?

Perform the appropriate operation below if you accidentally press a wrong button while using the control panel.

You accidentally pressed the Form Feed/Set button, but you want to return to the preceding screen.

Press the Job Cancel/Back or button.

You accidentally pressed the button, but you want to return to the preceding screen.

Press the button.

You made a mistake and cannot display the preceding screen.

Press the Menu button and re-enter the settings.

You accidentally pressed the Form Feed/Set button and set the wrong option.

When the parameter is set, * appears next to it. When * appears next to an option, pressing the Job Cancel/Back or the button does not return to

the preceding screen. Re-enter that particular setting.

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List of Menu Items

This section describes the various settings you can change in each main menu. When printing, it is possible to set some options in the menu screens from your computer. If the computer

settings differ from those on the printer, the computer settings take precedence.

'Default' refers to the factory settings of the printer.

System Settings

Used to program the Energy Save Mode, Job Log settings, and basic printer operation.

Power Save Time

Energy Save Mode reduces the electricity used by the printer when it is idle. Mode 1 partially reduces the power used by certain parts of the printer.

When the printer is in Energy Save Mode 1, Ready/Standby appears on the display. When in this state, the printer takes slightly more time than usual to start printing when it receives data.

The table below describes the situations in which the printer will stop being in Energy Save Mode:

Release from Energy Save

Mode 1

• When receiving print data.

• When printing a report or list with '4 Report/List'.

■ Mode 1 time-out (default: 3 minutes)

Set a time between 1 and 60 minutes. The printer automatically goes into Energy Save Mode 1 when it is idle for the length of time you set here.

Error Alarm

This allows you control whether the printer sounds or does not sound an audible alarm when an error occurs.

■ Yes (default)

■ No

The volume of the alarm can not be adjusted.

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Job Timeout

The Job Timeout setting causes the printer to stop processing print data if it takes more than the preset length of time for the remaining data to be received by the printer. When a job time-out occurs, the printer only prints the data it received up to the time-out.

■ 5 to 300 seconds (default: 30 seconds)

Set the job time-out between 5 and 300 seconds.

■ OFF

Deactivates the Job Timeout function.

Panel Language

Use this to set what language appears on the control panel.

See the Quick Setup Guide for information on how to change your language.

Auto Log Print

If you want the Print Logs to print automatically, turn this setting on.

You cannot change this setting while the printer is processing print data.

Use the '4 Report/List' menu to print logs.

■ No (default)

The printer does not print logs automatically.

■ Yes

The printer automatically prints a log after 22 print jobs.

ID Print

You can choose where you want the user ID to print on the pages.

■ OFF (default)

■ Upper Left

■ Upper Right

■ Lower Left

■ Lower Right

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Text Print

Setting Text Print to Yes, will ensure all data will be printed as it is received and any control codes embedded within the document will be ignored. For most prin ting environments, we recommend that you set this option to Yes.

■ Yes (default)

The data is printed as text.

■ No

Data is not printed as text.

Auto Continue

When there is no paper in the tray that you specified from the driver, load the nearest paper size from another tray.

■ No

The printer does not print until the specified paper is loaded.

■ Nearest fit (default)

The printer selects the nearest paper size, resizes the print job, then prints.

■ Larger fit

The printer selects the next larger paper size, resizes the print job, then prints.

■ Select Nearest

The printer selects the nearest paper size, does not resize the print job, then prints.

■ Select Larger

The printer selects the next larger paper size, does not resize the print job, then prints.

PS Error Report

Print the PostScript Error Report when the processing of the PostScript job cannot finish within the time specified by the PS Job Timeout setting.

■ YES (default)

Print the error report.

■ NO

Does not print the error report.

PS Job Timeout

Set the time to deal with a PostScript job. If the processing of the PS job cannot finish within the given time, a PostSript error will occur. Although you can make this setting using either the printer driver or the control panel, the printer driver setting takes priority over the control panel setting for when the two settings are different.

■ 0 to 900 seconds (default: 0 seconds)

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Maintenance Mode

Use this mode to reset the non-volatile (NV) memory or to adjust paper quality settings. You can use this mode to restrict access to certain menus.

Init NVM

Resets the printer's NV memory. This resets all of the printer’s settings back to its factory settings, or default settings.

The NV memory stores the printer’s configuration data, even when the printer is switched off.

You cannot change this setting while the printer is processing print data.

■ YES

Resets the printer's NV memory. Resetting the NV memory resets the printer back to its factory (default) settings. You must restart the printer for this operation to take effect. After programming settings, be sure to restart the printer.

■ NO

Does not reset the NV memory and returns to the menu.

Security

When necessary, you can set a password to limit access to menus. This helps prevent settings from being changed accidentally.

■ PanelSetProtect (default: No)

Select 'ON' to set a password.

■ Change Password

Set a 4-digit password.

If you forget the password, reset the NV memory. Consulte Init NVM en la página 4-9.

F/W (Firmware) Download

■ Accept

Accept the on-demand download.

■ Reject (default)

Reject the on-demand download.

If you change this setting, call your administrator first.

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BTR CurrentAdj

When duplex printing on non-recommended paper, the print quality may be poor. To improve the quality, change this setting according to the type of media that is being used.

■ Plain Paper

■ Plain Paper BK (BackFace)

■ Plain Paper (HighGloss)

■ Plain Paper (HighGloss and BackFace)

■ Thick Paper 1

■ Thick Paper 1 (BackFace)

■ Thick Paper 2

■ Thick Paper 2 (BackFace)

■ Glossy Paper

■ Glossy Paper (BackFace)

Media Current Adj. default setting is 0. Media Current Adj. setting may range from -20 to +30. If white spots appear on the printout, adjust the Media Current Adj. in the direction of -20 If the print is bluish or has toner scatter, adjust the Media Current Adj. in the direction of +30

Auto PHD align

When you set up the printer or change the print head cartridge, the printer adjusts the Color Registration automatically.

■ ON (default)

■ OFF

Deactivates the Auto PDF align function.

ColorRegiCorrect

Use ColorRegiCorrect to print the color registration adjustment chart. After setting up or moving the printer, print the color registration adjustment chart and adjust the color re gistration to ensure that colors are correctly aligned when printed.

■ Auto (default)

Adjust the Color Registration automatically.

■ Correction chart

Print the corrected Color Registration chart.

■ Enter number

Enter values to adjust the Color Registration.

The color registration chart is printed on A4 or Letter paper. (The requested paper size depends on your country.) Put the A4 or Letter paper in lengthwise into the paper tray.

For details about this operation, see Adjusting Color Registration on page 1-1.

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Parallel

Use Parallel to configure the parallel interface.

ECP

Use ECP to configure the ECP communication mode of the parallel interface.

■ Enabled (default)

The printer receives data in ECP mode.

■ Disabled

The printer does not receive data in ECP mode.

Adobe Protocol

To set the Adobe Protocol choose one of the following:

■ Auto

■ Standard

■ BCP

■ TBCP (default)

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Report/List

Use Report/List to print reports and lists.

Reports and lists are printed on A4 or Letter paper. (The requested paper size depends on your country.) Put A4 or Letter paper lengthwise into the paper tray.

Printer Settings

Printer Settings is a list of the installed hardware and the configuration details. For an example of the printer configuration list, see Confirming Printer Configuration and Network

Settings on page 7-19.

Panel Settings

Panel Settings is a detailed list of all the settings in the control panel menus.

PCL Font List

PCL Font List is a list of the available PCL data fonts.

Log Print

Log Print is a detailed list of the processed print jobs (maximum 22). Use this list to confirm that jobs were printed correctly.

For an example of the Print Log, see Checking the Print Log on page 7-20.

PS (PostScript) Font List

PS Font List is a list of the available PS fonts.

Demo Page

Print the demonstration page.

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Network

Use Network to make or change network settings.

■ You cannot change the Network setting while the printer is processing print data.

■ You must restart the printer for settings to take effect. After programming settings, be sure to

restart the printer.

Ethernet

Use Ethernet to set Ethernet communication speed and mode.

■ Auto (default)

10Base-T Half, 10Base-T Full, 100Base-TX Half, or 100Base-TX Full is selected automatically.

■ 10Base/Half

■ 10Base/Full

■ 100Base/Half

■ 100Base/Full

TCP/IP

Use TCP/IP to make TCP/IP settings. This menu contains the following:

■ Setup IP Address

Select how to obtain an IP address. Parameters are as follows: DHCP (default) The IP address is obtained from a DHCP server on the network. Panel Use this to set the IP address from the control panel.

■ IP Address

Use this to set the IP address. [aaa.bbb.ccc.ddd] Set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following:

224.xxx.xxx.xxx or 255.xxx.xxx.xxx

127.xxx.xxx.xxx

■ These settings are ignored when you select DHCP in Setup IP Address. To enable the settings,

select 'Panel' in 'Setup IP Address'.

■ Specifying the wrong IP address can affect the entire network. Before setting an IP address, call your

system administrator.

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■ Subnet Mask

Use this to set the subnet mask address. [aaa.bbb.ccc.ddd] Use 0,128, 192, 224, 240, 248, 252, 254, or 255 for aaa, bbb, ccc, and ddd.

■ Gateway Address

Use this to set the gateway address. [aaa.bbb.ccc.ddd] Set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following:

224.xxx.xxx.xxx or 255.xxx.xxx.xxx

127.xxx.xxx.xxx

IPX Frame Type

Set a frame type when you use the printer in an IPX/SPX (NetWare) environment.

■ Auto (default)

Sets the frame type automatically.

■ 802.3

Set this to use IEEE 802.3 frame type.

■ 802.2

Set this to use IEEE 802.3/802.2 frame types.

■ SNAP

Set this to use IEEE 802.3/802.2/SNAP frame types.

■ Ethernet-II

Set this to use Ethernet-II frame type.

Protocol

Choose 'Enabled' or 'Disabled' for each setting to activate or deactivate them.

■ LPD (default: Enabled)

When using TCP/IP, set LPD to 'Enabled' to print with LPD (LPR) or to 'Disabled' if you do not want to use this feature.

■ Port 9100 (default: Enabled)

When using TCP/IP, set Port 9100 to 'Enabled' to print with port 9100 (Raw Data Socket) or to 'Disabled' if you do not want to use this feature.

■ IPP (default: Enabled)

When using TCP/IP, set IPP to 'Enabled' to print with IPP (Internet Printing Protocol) or to 'Disabled' if you do not want to use this feature. Available with Windows Windows

■ NetBIOS TCP/IP (default: Enabled)

When using NetBIOS (Windows network) with TCP/IP as the transport protocol, set NetBIOS TCP/IP to 'Enabled' to print using NetBIOS or to 'Disabled' if you do not want to use this feature.

■ NetBEUI (default: Enabled)

When using NetBIOS (Windows network) with NetBEUI as the transport protocol, set NetBIOS NetBEUI to 'Enabled' to print using NetBIOS or t o 'Disabled' if you do not want to use this feature .

Me.

2000/XP and

CONTROL PANEL 4 - 14

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■ NetWare (default: Enabled)

Set NetWare to 'Enabled' to print in a NetWare system or to 'Disabled' if you do not want to use this feature.

■ AppleTalk (default: Enabled)

Set AppleTalk to 'Enabled' to print in an AppleTalk system or to 'Disabled' if you do not want to use this feature.

IP Filter

Use IP Filter to block the reception of data from certain locations. To block a particular IP address, specify the IP address in 'FilterX Address' (X is a number between 1

and 5) and the subnet mask in 'FilterX Mask' as numbers between 0 and 255. For the set address, select 'OFF' (default), 'Reject', or 'Accept' from 'FilterX Mode'.

You can filter up to 5 addresses. Filter1 takes priority over the ot her filters. Therefore, when setting filters for a number of addresses, assign the addresses in ascending ranges from Filter1 to Filter5.

■ You can also set IP filter settings by connecting to the printer using a web browser. For a detailed

examples of these settings, see the Network User's Guide on the CD-ROM we provided.

■ For more information about Web Based Management, see Confirming Printer Status from Your

Computer on page 7-21.

Init NVM

This resets the non-volatile memory of the printer’s network card (also known as a print server).

You cannot change this setting while the printer is processing print data.

■ YES

Resets the network card's NV memory. Resetting the NV memory restores the items of the '5 Network' menu to their defaults.

You must restart the printer for this setting to take effect. After programming settings, be sure to restart the printer.

■ NO

Does not reset the NV memory and returns to the menu.

Adobe Protocol

To set the Adobe Protocol choose one of the following:

■ Auto (default)

■ Standard

■ BCP

■ TBCP

■ RAW

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USB

Adobe PS Protocol

To set the Adobe Protocol choose one of the following:

■ TBCP (default)

■ RAW

■ Standard

■ BCP

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Troubleshooting

Read this chapter to learn how to correct printer problems.

If it looks like you are unable to fix the problem

Turn the printer off, disconnect the power cord from the AC outlet/socket, and contact your dealer or Brother Customer Service for assistance.

WARNING

Do not make any changes or modifications to the equipment, as this may cause a fire or an electric shock.

CAUTION

Turn the printer off and disconnect the power cord from the AC outlet/socket before performing maintenance on the printer. Failure to turn the printer off and disconnect the power cord may result in an electric shock.

5 - 1 TROUBLESHOOTING

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Power Problems

Symptom Possible Cause Action

No power Is the printer off? Press the I on the power switch to turn the

printer

on.

See Turning the Printer On and Off on page 2-4.

Is the power cord loose or disconnected? Turn the printer off and connect the power

cord properly. Turn the printer on again.

The printer frequently turns off

Is the printer connected to a correctly rated outlet/socket?

Is the power cord loose or disconnected? Turn the printer off and connect the power

The printer is defective. Turn the printer off immediately, disconnect

Connect the printer to an AC power outlet/socket that you know works. Do not connect any other equipment to the outlet/socket. Do not connect the printer to an auxiliary power outlet on the back of a computer.

cord correctly. Turn the printer on again.

the power cord from the outlet/socket, and contact your dealer or Brother Customer Service.

TROUBLESHOOTING 5 - 2

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Printing Problems

Indicators are on, flashing, or off.

Symptom Possible Cause Action

The Alarm lamp is on Is there an error message on the control

panel display?

The Alarm lamp is flashing

The Ready lamp is off

The Ready lamp is not on or is not flashing after executing the print command

A problem that the user cannot rectify has occurred.

Is the control panel display on the menu screen?

Is the parallel, USB, or Ethernet interface cable loose or disconnected?

Is the network card loose? Turn the printer off and reinstall the network

Does the parallel, USB, or Ethernet interface cable meet the required printer specifications?

Is the computer configured correctly? Check the following settings on your

Is the printer’s IP address correct? (When using TCP/IP.)

Check the message and rectify the error accordingly. See What to Do When an Error Message Appears on page 5-16.

Note the error code on the display, turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service.

Press the Menu button on the control panel to go back to the print screen.

See Buttons on page 4-3.

Turn the printer off and check the interface cable. If necessary, reconnect the cable.

card into the printer.

Use only the recommended parallel or USB interface cables for the printer.

10Base-T and 100Base-TX Ethernet interface cables are compatible with the printer. Use twisted pair cables suitable for network connections. For best performance, we recommend that you use a Category 5 100Base-TX Ehternet cable.

computer and reconfigure any that are not correct.

• Make sure that the appropriate printer driver for your operating system is installed.

• Make sure that the port is set correctly in the printer driver.

Call your system administrator to obtain a valid IP address. Use the printer configuration list to confirm the IP address.

5 - 3 TROUBLESHOOTING

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Symptom Possible Cause Action

The Ready lamp is not on or is not flashing after executing the print command

Printouts are not output from the Printer even though the Ready l a m p i s o n or flashing

Is the printer properly configured for use through a network? (When on a network.)

The network has a problem. (When on a network).

Is the printer off? Press the I on the power switch to turn the

There may be data remaining in the printer. Cancel printing or force the remaining data

Print the printer configuration list to check the network settings.

Correct any inappropriate settings.

See the Network User's Guide on the CD-ROM.

Check that the printer is on and execute the print command from the computer one more time.

If the problem persists, call your system administrator.

printer on. See Turning the Printer On and Off on page

2-4.

to be printed out. See Cancel Printing on page 2-13.

Cannot Print in Windows

Symptom Possible Cause Action

The printer does not print

Cannot print with TCP/IP

Example for Windows Does Pause Printing appear in the printer window?

Is the printer off? Press the I on the power switch to turn the

Is the parallel, USB, or Ethernet interface cable loose or disconnected?

Is the printer’s IP address set correctly? (When using TCP/IP.)

Is there a reception filter? Call your system administrator to find out if

When printing stops because of an error, the printer sometimes switches to the Pause Printing state. Follow the steps below to release the printer from the Pause Printing state.

1. On the Start menu, click Printers and

Faxes.

2. Double-click the appropriate printer.

3. In the printer window, click the Printer

menu.

4. On the Printer menu, if Pause Printing

is selected, click it to unselect it.

printer on. See Turning the Printer On and Off on page

2-4.

Turn the printer off and check the interface cable. If necessary, reconnect it, then turn the printer back on.

The IP address might be different. Call your system administrator and set the correct IP address.

Use the printer configuration list to confirm the current IP address.

there is a reception filter set.

TROUBLESHOOTING 5 - 4

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Symptom Possible Cause Action

An error message appears on the computer screen

A printer error has occurred. Check the message and rectify the error

accordingly.

Cannot Print from a Macintosh

Symptom Possible Cause Action

The printer does not appear in the Chooser window

An error message appears on the computer screen

Is the printer off? Press the I on the power switch to turn the

Is the USB or Ethernet interface cable loose or disconnected?

Is the network card loose or disconnected? Turn the printer off and reinstall the network

Are the zone and printer names correctly specified?

Are you using the appropriate Mac OS

A print error has occurred. Check the message and rectify the error

Computer

printer on. See Turning the Printer On and Off on page

2-4.

Turn the printer off and check the interface cable. If necessary, reconnect it, then turn the printer back on.

card into the printer, then turn the printer back on.

The zone or printer names might be incorrect. Ask your system administrator for the correct settings.

Use the printer configuration list to confirm the current printer settings. See Confirming Printer Configuration and Network Settings on page 7-19.

? Print from a computer with an operating

system compatible with the printer. This printer supports Mac OS Mac OS

accordingly.

8.1 to

5 - 5 TROUBLESHOOTING

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Print Quality Problems

Blank or Completely Black Pages are Output

Symptom Possible Cause Action

Nothing is printed Two or more sheets may be feeding at

once.

The print head cartridge is old or damaged. Replace the print head cartridge.

The power supply is defective. Contact your dealer or Brother Customer

Remove the paper stack from the tray, fan it, and reinsert it.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

Service.

Output sheets are completely black

The print head cartridge is old or damaged. Replace the print head cartridge.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

The power supply is defective. Contact your dealer or Brother Customer

Service.

TROUBLESHOOTING 5 - 6

Page 96

Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs

Symptom Possible Cause Action

Faded printouts Is the media suitable? Replace the media with a recommend size

and type, and confirm that your printer driver settings are correct.

See Suitable and Unsuitable Paper Types on page 3-1

Is the paper damp? Replace the paper.

See Loading Paper on page 3-7.

The print head cartridge is old or damaged. Replace the print head cartridge.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

Dirty spots are printed

Is the printer driver’s toner save function active?

The power supply is defective. Contact your dealer or Brother Customer

Is the media suitable? Are you using preprinted or inkjet paper?

The print head cartridge is old or damaged. Replace the print head cartridge.

In the printer driver, deactivate the toner save function on the Graphics tab (Windows (Macintosh

See Help.

Service.

Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.

See Suitable and Unsuitable Paper Types on page 3-1.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

), or the General dialog box

Vertical black lines The print head cartridge, transfer roll

cartridge or fuser unit is old or damaged.

Recurring smudges Dirt in the paper path. Print several blank sheets.

The print head cartridge, transfer roll cartridge or fuser unit is old or damaged.

Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

See Replacing the Transfer Roll Cartridge

(TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on

page 7-14.

Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. See Replacing the Transfer Roll Cartridge

(TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on

page 7-14

5 - 7 TROUBLESHOOTING

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Symptom Possible Cause Action

Ink smears when rubbed.

Is the paper damp? Replace the paper.

See Loading Paper on page 3-7.

Is the media suitable? Replace the media with a recommend size

and type, and confirm that your printer driver settings are correct.

See Suitable and Unsuitable Paper Types on page 3-1.

Hair-like marks appear around black

The paper was left unwrapped for a long time (especially in a dry environment).

halftone printing

Shadows appear

Is the media suitable? Replace the media with a recommend size around areas of dense black printing.

The transfer roll cartridge is old or

damaged.

Ghost image Did you print an Adobe Illustrator file with

the Registration Mark option selected in

the PostScript driver?

Replace the paper. See Loading Paper on page 3-7.

and type, and confirm that your printer driver settings are correct.

Replace the transfer roll cartridge. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11.

Select the AI Registration color setting in the printer driver.

TROUBLESHOOTING 5 - 8

Page 98

Symptom Possible Cause Action

White spots appear in areas of dense black printing.

Is the media suitable?

Is the media folded or creased?

Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.

See Suitable and Unsuitable Paper Types on page 3-1

The print head cartridge is old or damaged. Replace the print head cartridge.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

Color around the edge of printing is incorrect.

Is the color registration correctly adjusted? Adjust the color registration.

See Adjusting Color Registration on page 1-1.

Partial blanks Is the paper damp? Replace the paper.

See Loading Paper on page 3-7.

Is the media suitable? Replace the media with a recommend size

and type, and confirm that your printer driver settings are correct.

Is the transfer roll cartridge or fuser unit

properly installed in the printer?

Make sure that the transfer roll cartridge or fuser unit is properly installed. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on page 7-14.

Vertical blanks Is the print head cartridge properly installed

in the printer?

The print head cartridge, transfer roll

cartridge, or fuser unit is old or damaged.

5 - 9 TROUBLESHOOTING

Make sure that the print head cartridge is properly installed.

See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.

Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on page 7-14.

Page 99

Symptom Possible Cause Action

When duplex printing on

non-recommended paper, white spots

appear.

Adjust the BTR CurrentAdj. setting on the control panel according to the type of media that is being used.See BTR CurrentAdj on page 4-10.

When duplex printing, white spots appear. BTR CurrentAdj. setting may not be set to 0

for all media types. Set the BTR CurrentAdj. to 0 for all media

types, using the control panel. See BTR CurrentAdj on page 4-10.

When duplex printing on

non-recommended paper, toner appears

scattered and the print result is blurred.

When duplex printing on recommended

paper, toner appears scattered and the

print result is blurred.

When duplex printing on

non-recommended paper, print result

appears bluish.

When duplex printing on recommended

paper, print result appears bluish.

Adjust the BTR CurrentAdj. setting on the control panel according to the type of media that is being used. See BTR CurrentAdj on page 4-10.

BTR CurrentAdj. setting may not be set to 0 for all media types.

Set the BTR CurrentAdj. to 0 for all media types, using the control panel. See BTR CurrentAdj on page 4-10.

Change the BTR CurrentAdj. setting on the control panel according to the type of media that is being used.See BTR CurrentAdj on page 4-10.

BTR CurrentAdj. setting may not be set to 0 for all media types.

Set the BTR CurrentAdj. to 0 for all media types, using the control panel. See BTR CurrentAdj on page 4-10.

TROUBLESHOOTING 5 - 10

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Symptom Possible Cause Action

Creased paper Is the paper damp? Replace the paper.

See Loading Paper on page 3-7.

Slanted printing, Incorrectly positioned printing

Is the media suitable?

Are you using creased paper?

Is the paper tray properly inserted into the

printer?

Is there any paper or a foreign object

jammed in the printer?

Is the transfer roll cartridge or fuser unit

properly installed in the printer?

Are the paper guides in the paper tray set

correctly?

Is the paper guide in the multi-purpose tray

set at the correct mark?

Did you install the A5 spacer when loading

A5 paper into the paper tray?

Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.

See Suitable and Unsuitable Paper Types on page 3-1.

Push the paper tray completely back into the printer.

Turn the power off and remove the jammed paper or foreign object.

If you cannot remove the obstruction, turn the printer off and contact your dealer or Brother Customer Service. Do not attempt to disassemble the printer.

Make sure that the transfer roll cartridge and fuser unit are properly installed.

See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11.

See Replacing the Fuser unit (FP-12CL) on page 7-14.

In the paper tray, set the side and end guides to their correct positions. See Load Paper in the Paper Tray on page 3-7.

See Load A5 Paper in the Paper Tray/Changing the Paper Size from A5 on

page 3-10.

Set the paper guide in the multi-purpose tray at the correct mark. See Load Paper into the Multi-purpose Tray on page 3-16.

Make sure that the A5 spacer is properly installed next to the end guide in the paper tray.

See Load A5 Paper in the Paper Tray/Changing the Paper Size from A5 on

page 3-10.

Unsatisfactory Printing

5 - 11 TROUBLESHOOTING