Brother HL-3140CW User Manual

Network User’s Guide
Multi-Protocol On-board Ethernet Print Server and Wireless Print Server
This Network User's Guide provides useful information on wired and wireless network settings and security settings using your Brother machine. You can also find supported protocol information and detailed troubleshooting tips.
. You can also download the
Version 0
ENG

Applicable models

This User’s Guide applies to the following models.
HL-3140CW/3150CDN/3150CDW/3170CDW

Definitions of notes

The following icons are used throughout this User’s Guide.
IMPORTANT
NOTE
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

IMPORTANT NOTE

This product is approved for use in the country of purchase only. Do not use this product outside the
country of purchase as it may violate the wireless telecommunication and power regulations of that country.
Windows
Edition and Windows
Windows Server
x64 Edition.
Windows Server
R2.
Windows Server
Windows Vista
Windows
Windows
®
XP in this document represents Windows®XP Professional, Windows®XP Professional x64
®
XP Home Edition.
®
2003 in this document represents Windows Server® 2003 and Windows Server® 2003
®
2008 in this document represents Windows Server® 2008 and Windows Server® 2008
®
2012 in this document represents all editions of Windows Server® 2012.
®
in this document represents all editions of Windows Vista®.
®
7 in this document represents all editions of Windows®7.
®
8 in this document represents all editions of Windows® 8.
Please go to the Brother Solutions Center at http://solutions.brother.com/
page to download the other manuals.
Not all models are available in all countries.
and click Manuals on your model
i

Table of Contents

Section I Network Operation
1 Introduction 2
Network features........................................................................................................................................2
Other Network features .......................................................................................................................3
2 Changing your machine’s network settings 4
How to change your machine’s network settings
(IP address, Subnet mask and Gateway) ...............................................................................................4
Using the control panel........................................................................................................................4
Using the BRAdmin Light utility ...........................................................................................................4
Other Management Utilities .......................................................................................................................7
Web Based Management (web browser) ............................................................................................7
BRAdmin Professional 3 utility (Windows BRPrint Auditor (Windows
®
)................................................................................................................8
3 Configuring your machine for a wireless network
(For HL-3140CW, HL-3150CDW and HL-3170CDW) 9
®
) ........................................................................................7
Overview....................................................................................................................................................9
Confirm your network environment..........................................................................................................10
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) ...10 Connected to a wireless capable computer without a WLAN access point/router in the network
(Ad-hoc mode)...............................................................................................................................11
Wireless configuration temporarily using a USB cable (Recommended) ................................................12
Configuration using the machine’s control panel Setup Wizard ..............................................................17
Manual configuration from the control panel .....................................................................................18
Configuring your machine when the SSID is not broadcast ..............................................................20
Configuring your machine for an enterprise wireless network...........................................................22
One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™ ...............................................26
Configuration using the PIN Method of WPS (Wi-Fi Protected Setup)....................................................28
Configuration in Ad-hoc mode.................................................................................................................31
Using configured SSID ......................................................................................................................31
Using a New SSID.............................................................................................................................32
4 Control panel setup 34
Overview..................................................................................................................................................34
Network menu..........................................................................................................................................35
TCP/IP...............................................................................................................................................35
Ethernet (wired network only)............................................................................................................37
Wired Status (For HL-3150CDN, HL-3150CDW and HL-3170CDW)................................................37
Setup Wizard (wireless network only) ...............................................................................................37
WPS (Wi-Fi Protected Setup)/AOSS™ (wireless network only)........................................................37
WPS (Wi-Fi Protected Setup) w/PIN Code (wireless network only) ..................................................37
WLAN Status (For HL-3140CW, HL-3150CDW and HL-3170CDW).................................................37
ii
MAC Address ....................................................................................................................................38
Set to Default (For HL-3150CDW and HL-3170CDW) ......................................................................38
Wired Enable (For HL-3150CDW and HL-3170CDW) ......................................................................38
WLAN Enable (For HL-3140CW, HL-3150CDW and HL-3170CDW)................................................38
Reset the network settings to the factory default.....................................................................................39
Printing the Network Configuration Report ..............................................................................................39
Printing the WLAN report
(For HL-3140CW, HL-3150CDW and HL-3170CDW) ..........................................................................40
Function table and default factory settings ..............................................................................................41
HL-3150CDN.....................................................................................................................................41
HL-3140CW, HL-3150CDW and HL-3170CDW................................................................................42
5 Web Based Management 45
Overview..................................................................................................................................................45
How to configure the machine settings using Web Based Management (web browser).........................45
Setting a password ..................................................................................................................................46
Secure Function Lock 2.0........................................................................................................................47
How to configure the Secure Function Lock 2.0 settings using Web Based Management
(web browser)................................................................................................................................47
How to configure the SNTP protocol using Web Based Management ....................................................49
Store Print Log to Network.......................................................................................................................50
How to configure the Store Print Log to Network settings using Web Based Management
(web browser)................................................................................................................................50
Error Detection Setting ......................................................................................................................52
Understanding Error Messages.........................................................................................................53
6 Security features 54
Overview..................................................................................................................................................54
Using Certificates for device security.......................................................................................................55
Configure certificate using Web Based Management .......................................................................56
Creating and installing a certificate....................................................................................................57
Choosing the certificate.....................................................................................................................59
How to install the self-signed certificate on your computer ...............................................................60
Import and export the certificate and private key...............................................................................64
Import and export a CA certificate .....................................................................................................65
Managing multiple certificates .................................................................................................................66
Managing your network machine securely using SSL/TLS .....................................................................67
Secure Management using Web Based Management (web browser) ..............................................67
Secure Management using BRAdmin Professional 3 (Windows
To use the BRAdmin Professional 3 utility securely, you need to follow the points below ................69
Printing documents securely using SSL/TLS...........................................................................................70
Sending an E-mail securely .....................................................................................................................71
Configuration using Web Based Management (web browser) ..........................................................71
Sending an E-mail with user authentication ......................................................................................71
Sending an E-mail securely using SSL/TLS......................................................................................72
Using IEEE 802.1x authentication ...........................................................................................................73
IEEE 802.1x authentication configuration using Web Based Management (web browser)...............73
®
)..........................................................69
iii
7 Troubleshooting 76
Overview..................................................................................................................................................76
Identifying your problem ....................................................................................................................76
Section II Network Glossary
8 Types of network connections and protocols 83
Types of network connections .................................................................................................................83
Wired network connection example...................................................................................................83
Protocols..................................................................................................................................................85
TCP/IP protocols and functions.........................................................................................................85
9 Configuring your machine for a network 89
IP addresses, subnet masks and gateways ............................................................................................89
IP address .........................................................................................................................................89
Subnet mask......................................................................................................................................90
Gateway (and router).........................................................................................................................90
IEEE 802.1x Authentication.....................................................................................................................91
10 Wireless network terms and concepts
(For HL-3140CW, HL-3150CDW and HL-3170CDW) 93
Specifying your network...........................................................................................................................93
SSID (Service Set Identifier) and channels .......................................................................................93
Security terms..........................................................................................................................................93
Authentication and encryption ...........................................................................................................93
Authentication and Encryption methods for a personal wireless network .........................................94
Authentication and Encryption methods for an enterprise wireless network .....................................95
11 Additional network settings from Windows
Types of additional network settings........................................................................................................97
Installing drivers used for printing via Web Services
(Windows Vista
Uninstalling drivers used for printing via Web Services
(Windows Vista
Network printing installation for Infrastructure mode when using Vertical Pairing
(Windows
®
, Windows®7 and Windows® 8) ................................................................................97
®
, Windows®7 and Windows® 8) ................................................................................98
®
7 and Windows® 8)............................................................................................................99
®
97
12 Security terms and concepts 100
Security features....................................................................................................................................100
Security terms..................................................................................................................................100
Security protocols............................................................................................................................101
Security methods for E-mail Sending ..............................................................................................102
iv
Section III Appendixes
A Appendix A 104
Supported protocols and security features ............................................................................................104
B Appendix B 105
Using services .......................................................................................................................................105
Other ways to set the IP address (for advanced users and administrators) ..........................................105
Using DHCP to configure the IP address ........................................................................................105
Using RARP to configure the IP address ........................................................................................106
Using BOOTP to configure the IP address......................................................................................107
Using APIPA to configure the IP address........................................................................................107
Using ARP to configure the IP address ...........................................................................................108
Using the TELNET console to configure the IP address .................................................................109
CIndex 110
v
Section I
Network Operation I
Introduction 2 Changing your machine’s network settings 4
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
Control panel setup 34 Web Based Management 45 Security features 54
9
Troubleshooting 76
1
1
NOTE

Introduction 1

Network features 1

Your Brother machine can be shared on a 10/100 MB wired1 or IEEE 802.11b/g/n wireless (for wireless models) Ethernet network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.
• Although the Brother machine can be used in both a wired1 and wireless network, only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct™ connection, or a wired network connection and Wi-Fi Direct connection can be used at the same time.
• For details, please refer to the Wi-Fi Direct™ Guide located on the Manuals download page for your model on the Brother Solutions Center (http://solutions.brother.com/
1
A wired network interface is available on the HL-3150CDW and HL-3170CDW.
).
Operating Systems
Printing rrr
BRAdmin Light
See page 4.
BRAdmin Professional 3
See page 7.
Web Based Management (web browser)
See page 45.
Status Monitor
See User's Guide
Driver Deployment Wizard rr
Vertical Pairing
See page 99.
1
2
Windows® XP
Windows Vista
Windows®7
Windows® 8
rrr
rr
rrr
rrr
3
r
Windows Server® 2003/2008/2012
®
Mac OS X v10.6.8,
10.7.x, 10.8.x
1
BRAdmin Light for Macintosh is available as a download from http://solutions.brother.com/.
2
BRAdmin Professional 3 is available as a download from http://solutions.brother. com/.
3
Windows®7 and Windows® 8 only.
2
Introduction
1
Other Network features 1
Security 1
Your Brother machine employs some of the latest network security and encryption protocols available. (See Security features on page 54.)
Secure Function Lock 2.0 1
Secure Function Lock 2.0 increases security by restricting the use of functions. (See Secure Function Lock 2.0 on page 47.)
Store Print Log to Network 1
The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using CIFS. (See Store Print Log to Network on page 50.)
3
2
Changing your machine’s network
2
settings

How to change your machine’s network settings (IP address, Subnet mask and Gateway)

The machine’s network settings can be changed using the control panel, BRAdmin Light, Web Based Management, and BRAdmin Professional 3. Please read this chapter for details.
Using the control panel 2
You can configure your machine for a network using the Network control panel menu. (See Control panel setup on page 34.)
Using the BRAdmin Light utility 2
The BRAdmin Light utility is designed for initial setup of Brother network connected devices. It also can search for Brother products in a TCP/IP environment, view the status and configure basic network settings, such as IP address.
2
2
Installing BRAdmin Light for Windows
®
a Please make sure that your machine is ON. b Turn on your computer. Close any applications running before configuration. c Put the installer CD-ROM into your CD-ROM drive. The opening screen will appear automatically. If the
model name screen appears, choose your machine. If the language screen appears, choose your language.
d The CD-ROM main menu will appear. Click Install Other Drivers or Utilities. e Click BRAdmin Light and follow the on-screen instructions.
Installing BRAdmin Light for Macintosh 2
You can download Brother's latest BRAdmin Light utility from http://solutions.brother.com/.
2
4
Changing your machine’s network settings
2
NOTE
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light 2
• You can download Brother's latest BRAdmin Light utility from http://solutions.brother.com/.
• If you require more advanced machine management, use the latest version of BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/
®
Windows
users.
. This utility is only available for
• If you are using a firewall function of anti-spyware or antivirus applications, temporarily disable them. Once you are sure that you can print, re-enable the application.
• Node name: The Node name appears in the current BRAdmin Light window. The default node name of the print server in the machine is “BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network. (“xxxxxxxxxxxx” is your machine’s MAC Address / Ethernet Address.)
• No password is required by default. Enter a password if you have set one and press OK.
a Start the BRAdmin Light utility.
Windows
Click Start/ All Programs / Brother / BRAdmin Light / BRAdmin Light.
®
Macintosh
When the download has completed, double click the BRAdmin Light.jar file to start the BRAdmin Light utility.
b BRAdmin Light will search for new devices automatically.
5
Changing your machine’s network settings
2
NOTE
c Double-click the unconfigured device.
Windows
®
Macintosh
• If the print server is set to its factory default settings (if you do not use a DHCP/BOOTP/RARP server), the device will appear as Unconfigured in the BRAdmin Light utility screen.
• You can find the Node Name and MAC Address (Ethernet Address) by printing the Network Configuration Report, see Printing the Network Configuration Report on page 39 ). You can also find the MAC Address from the control panel. (See Chapter 4: Control panel setup.)
d Choose STATIC from Boot Method. Enter the IP Address, Subnet Mask and Gateway (if needed) for
your machine.
Windows
®
Macintosh
e Click OK. f With the correctly programmed IP address, you will see the Brother machine in the device list.
6
Changing your machine’s network settings
2
NOTE

Other Management Utilities 2

Your Brother machine has the following management utilities other than the BRAdmin Light utility. You can change your network settings using these utilities.
Web Based Management (web browser) 2
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer). (See How to configure the machine settings using Web Based Management (web browser) on page 45.)
BRAdmin Professional 3 utility (Windows®) 2
BRAdmin Professional 3 is a utility for more advanced management of network connected Brother devices. This utility can search for Brother products on your network and view the device status from an easy to read Explorer style window that changes color identifying the status of each device. You can configure network
®
and device settings along with the ability to update device firmware from a Windows BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data in an HTML, CSV, TXT, or SQL format.
computer on your LAN.
For users who want to monitor locally connected machines, install the Print Auditor Client software on the client PC. This utility allows you to monitor machines that are connected to a client PC via the USB or parallel interface from BRAdmin Professional 3.
For more information and to download the software, visit us at http://solutions.brother.com/
• Please use the latest version of the BRAdmin Professional 3 utility that is available as a download from
http://solutions.brother.com/
• If you are using a firewall function of anti-spyware or antivirus applications, temporarily disable them. Once you are sure that you can print, configure the software settings following the instructions.
• Node name: The Node name for each Brother device on the network appears in BRAdmin Professional 3. The default Node name is “BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network. (“xxxxxxxxxxxx” is your machine’s MAC Address / Ethernet Address.)
. This utility is only available for Windows® users.
.
7
Changing your machine’s network settings
2
BRPrint Auditor (Windows®) 2
The BRPrint Auditor software brings the monitoring power of Brother network management tools to locally connected machines. This utility allows a client computer to collect usage and status information from a Brother machine connected via the parallel or USB interface. The BRPrint Auditor can then pass this information to another computer on the network running BRAdmin Professional 3. This allows the administrator to check items such as page counts, toner and drum status and the firmware version. In addition to reporting to Brother network management applications this utility can E-mail the usage and status information directly to a predefined E-mail address in a CSV or XML file format (SMTP Mail support required). The BRPrint Auditor utility also supports E-mail notification for reporting warning and error conditions.
8
3
NOTE
Configuring your machine for a wireless
3
network (For HL-3140CW, HL-3150CDW and HL-3170CDW)

Overview 3

To connect your machine to your wireless network, we recommend following one of the setup methods outlined in the Quick Setup Guide.
The wireless setup method using the installer CD-ROM and a USB cable is the easiest method for setup.
For additional wireless configuration methods, please read this chapter for more details on how to configure the wireless network settings. For information on TCP/IP settings, see How to change your machine’s network settings (IP address, Subnet mask and Gateway) on page 4.
• To achieve optimum results with normal everyday document printing, place the Brother machine as close to the WLAN access point/router as possible with minimal obstructions. Large objects and walls between the two devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and applications. If you are printing large files, such as multi-page documents with mixed text and large
1
graphics, you may want to consider choosing wired Ethernet for a faster data transfer fastest throughput speed.
• Although the Brother machine can be used in both a wired method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection and Wi-Fi Direct connection can be used at the same time.
1
and wireless network, only one connection
, or USB for the
3
• For details, please refer to the Wi-Fi Direct™ Guide located on the Manuals download page for your model on the Brother Solutions Center (http://solutions.brother.com/
• Before configuring wireless settings, you will need to know your Network name: (SSID) and Network Key. If you are using an enterprise wireless network, you also need to know the User ID and Password.
1
A wired network interface is available on the HL-3150CDW and HL-3170CDW.
).
9
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3

Confirm your network environment 3

Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) 3
1
4
2
3
1 WLAN access point/Router
1
If your computer supports Intel® MWT (My WiFi Technology), you can use your computer as a WPS (Wi-Fi Protected Setup) supported access point.
1
2 Wireless network machine (your machine)
3 Wireless capable computer connected to the WLAN access point/router
4 Wired computer which is not wireless capable connected to the WLAN access point/router with a
network cable
Configuration method 3
The following instructions will offer four methods for configuring your Brother machine in a wireless network environment. Choose the method you prefer for your environment.
Wireless configuration temporarily using a USB cable (Recommended)
See Wireless configuration temporarily using a USB cable (Recommended) on page 12.
Wireless configuration using the Setup Wizard from the control panel
See Configuration using the machine’s control panel Setup Wizard on page 17.
One push wireless configuration using WPS (Wi-Fi Protected Setup™) or AOSS™
See One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™ on page 26.
PIN Method wireless configuration using WPS
See Configuration using the PIN Method of WPS (Wi-Fi Protected Setup) on page 28.
10
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode) 3
This type of network does not have a central WLAN access point/router. Each wireless client communicates directly with each other. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs directly from the computer sending the print data.
2
1 Wireless network machine (your machine)
2 Wireless capable computer
We do not guarantee the wireless network connection with Windows Server set up your machine in Ad-hoc mode, see Configuration in Ad-hoc mode on page 31.
1
®
products in Ad-hoc mode. To
11
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
IMPORTANT

Wireless configuration temporarily using a USB cable (Recommended) 3

It is recommended that you use a computer wirelessly connected to your network for this method.
You can remotely configure the machine from the computer on the network using a USB cable (A)
A
1
You can configure the wireless settings of the machine using a USB cable temporarily connected to a wired or wireless computer.
1
.
• The following instructions will install your Brother machine in a network environment using the Brother installer application found on the CD-ROM we have provided with the machine.
• If you have previously configured the wireless settings of the machine, you must reset the LAN settings before you can configure the wireless settings again.
To reset the LAN settings, see Reset the network settings to the factory default on page 39.
®
• If you are using the Windows
Firewall or a firewall function of anti-spyware or antivirus applications,
temporarily disable them. Once you are sure that you can print, please re-enable your firewall.
• You need to temporarily use a USB cable during configuration.
You must know your wireless network settings before you proceed with this installation.
If you are going to connect your Brother machine to your network, we recommend that you contact your system administrator prior to installation.
• If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.
12
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
a Before configuring your machine, we recommend you write down your wireless network settings. You
will need this information before you continue with the configuration.
For a personal wireless network configuration
If you are configuring your machine for a smaller wireless network, such as your home environment, record your SSID and the Network key.
If you are using Windows
®
XP or using a network cable to connect your computer with your wireless access point/router, you need to know the SSID and Network Key of your WLAN access point/router before you proceed.
Network name: (SSID) Network Key
For example:
Network name: (SSID) Network Key
HELLO 12345678
3
3
13
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
For an enterprise wireless network configuration 3
If you are configuring your machine for an IEEE 802.1x supported wireless network, record your Authentication method, Encryption method, User ID and Password.
Network name: (SSID)
Communication Mode Authentication method Encryption mode User ID Password
Infrastructure LEAP CKIP
EAP-FAST/NONE AES
TKIP
EAP-FAST/MS-CHAPv2 AES
TKIP
EAP-FAST/GTC AES
TKIP
PEAP/MS-CHAPv2 AES
TKIP
PEAP/GTC AES
TKIP
EAP-TTLS/CHAP AES
TKIP
EAP-TTLS/MS-CHAP AES
TKIP
EAP-TTLS/MS-CHAPv2 AES
TKIP
EAP-TTLS/PAP AES
TKIP
EAP-TLS AES
TKIP
For example:
3
Network name: (SSID)
HELLO
Communication Mode Authentication method Encryption mode User ID Password
Infrastructure EAP-FAST/MS-CHAPv2 AES Brother 12345678
14
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
NOTE
• If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate issued by a CA (Certificate Authority) before you start configuration. Contact your network administrator about the Client Certificate. If you have installed more than one certificate, we recommend you write down the certificate name you want to use. For details on installing the certificate, see Using Certificates for device security on page 55.
• If you verify your machine using the Common Name of the Server Certificate, we recommend you write down the Common Name before you start configuration. Contact your network administrator about the Common Name of the Server Certificate.
b Turn on your computer and put the installer CD-ROM into your CD-ROM drive.
®
(Windows
1 The opening screen will appear automatically.
Choose your machine and the language.
2 The CD-ROM main menu will appear. Click Install Printer Driver and click Yes if you accept the
license agreements. Follow the on-screen instructions.
) 3
• If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe.
• When the User Account Control screen appears,
®
(Windows Vista
(Windows
®
) click Allow.
7/Windows® 8) click Yes.
3 Choose Wireless Network Connection, and then click Next.
4 Choose Brother Peer-to-Peer Network Printer or Network Shared Printer, and then click Next.
5 When you choose Network Shared Printer, choose your machine’s queue on the Browse for
Printer screen, and then click OK.
6 Choose the option of the Firewall setting in the Firewall/AntiVirus detected screen, and then click
Next.
15
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
(Macintosh) 3
1 The opening screen will appear automatically. Click Start Here OSX. Choose your machine and click
Next.
2 Choose Wireless Network Connection and then click Next.
c Choose Yes, I have a USB cable to use for installation. and then click Next. d Follow the on-screen instructions to configure the wireless settings.
• When the Available Wireless Networks screen appears, if your access point is set to not broadcast the SSID, you can manually add it by clicking the Advanced button. Follow the on-screen instructions for entering the Name (SSID).
• If the wireless setup failure screen appears, click Retry and try again.
After you have completed the wireless setup, you can proceed to the printer driver installation. Click Next in the installation dialog box and follow the on-screen instructions.
16
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
IMPORTANT

Configuration using the machine’s control panel Setup Wizard 3

You can use the machine’s control panel to configure your wireless network settings. By using the control panel Setup Wizard function, you can easily connect your Brother machine to your wireless network. You
must know your wireless network settings before you proceed with this installation.
• If you have previously configured the wireless settings of the machine, you must reset the LAN settings before you can configure the wireless settings again.
To reset the LAN settings, see Reset the network settings to the factory default on page 39.
• If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.
If you are configuring your machine for a smaller wireless network, such as your home environment:
• To configure your machine for an existing wireless network using the SSID and Network Key (if required), see Manual configuration from the control panel on page 18.
• If your WLAN access point/router is set to not broadcast the SSID name, see Configuring your machine when the SSID is not broadcast on page 20.
• If you are configuring your machine for Ad-hoc mode, see Configuration in Ad-hoc mode on page 31.
If you are configuring your machine for an IEEE 802.1x supported wireless network, see Configuring your
machine for an enterprise wireless network on page 22.
If your WLAN access point/router supports WPS or AOSS™, see One push configuration using WPS
(Wi-Fi Protected Setup) or AOSS™ on page 26.
If you are configuring your machine using WPS (PIN Method), see Configuration using the PIN Method of
WPS (Wi-Fi Protected Setup) on page 28.
17
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
NOTE
Manual configuration from the control panel 3
a Before configuring your machine, we recommend you write down your wireless network settings. You
will need this information before you continue with the configuration.
Check and record the current wireless network settings.
Network name: (SSID) Network Key
For example:
Network name: (SSID) Network Key
HELLO 12345678
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.
b Press a or b to choose Network.
Press OK.
c Press a or b to choose WLAN.
Press OK.
d Press a or b to choose Setup Wizard.
Press OK.
e When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
f The machine will search for available SSIDs. If a list of SSIDs is displayed, use a or b to choose the SSID
you wrote down in step a and then press OK. Do one of the following:
3
If you are using an authentication and encryption method that requires a Network Key, go to step g.
If your authentication method is Open System and your encryption mode is None, go to step i.
If your WLAN access point/router supports WPS, WPS is available appears. Press a. To connect
your machine using the automatic wireless mode, press a to choose Yes. (If you press b to choose No, go to g to enter the Network Key.) When Press WPS on rtr appears, press the WPS button
on your WLAN access point/router, and then press a twice. Go to step h.
When the SSID is not broadcast, see Configuring your machine when the SSID is not broadcast on page 20.
18
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
g Enter the Network Key you wrote down in step a. (For information on how to enter text: see Quick Setup
Guide.) When you have entered all the characters press OK, and then press a for Yes to apply your settings. Go to step h.
h Your machine will now try to connect to your wireless network using the information you have entered. i If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
19
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
Configuring your machine when the SSID is not broadcast 3
a Before configuring your machine, we recommend you write down your wireless network settings. You
will need this information before you continue with the configuration.
Check and record the current wireless network settings.
Network name: (SSID)
Communication Mode Authentication method Encryption mode Network key
Infrastructure Open system NONE
WEP
Shared key WEP
WPA/WPA2-PSK AES
1
TKIP
1
TKIP is supported for WPA-PSK only.
For example: 3
Network name: (SSID)
HELLO
Communication Mode Authentication method Encryption mode Network key
Infrastructure WPA2-PSK AES 12345678
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.
b Press a or b to choose Network.
Press OK.
c Press a or b to choose WLAN.
Press OK.
d Press a or b to choose Setup Wizard.
Press OK.
e When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
f The machine will search for your network and display a list of available SSIDs.
Choose <New SSID> using a or b. Press OK.
20
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
g Enter the SSID name. (For information on how to enter text: see Quick Setup Guide.)
Press OK.
h Using a or b, choose Infrastructure when instructed.
Press OK.
i Choose the Authentication method using a or b, and press OK.
Do one of the following: If you chose Open System, go to step j. If you chose Shared Key, go to step k. If you chose WPA/WPA2-PSK, go to step l.
j Choose the Encryption type None or WEP using a or b, and press OK.
Do one of the following: If you chose None, go to step n. If you chose WEP, go to step k.
k Enter the WEP key you wrote down in step a. Press OK. Go to step n. (For information on how to enter
text: see Quick Setup Guide.)
l Choose the Encryption type, TKIP or AES using a or b. Press OK. Go to step m. m Enter the WPA key you wrote down in step a and press OK. Go to step n. (For information on how to
enter text: see Quick Setup Guide.)
n To apply the settings, choose Yes. To cancel, choose No.
Do one of the following: If you chose Yes, go to step o. If you chose No, go back to step f.
o The machine will attempt to connect to the wireless network you have chosen. p If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
21
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
Configuring your machine for an enterprise wireless network 3
a Before configuring your machine, we recommend you write down your wireless network settings. You
will need this information before you continue with the configuration.
Check and record the current wireless network settings.
Network name: (SSID)
Communication Mode Authentication method Encryption mode User ID Password
Infrastructure LEAP CKIP
EAP-FAST/NONE AES
TKIP
EAP-FAST/MS-CHAPv2 AES
TKIP
EAP-FAST/GTC AES
TKIP
PEAP/MS-CHAPv2 AES
TKIP
PEAP/GTC AES
TKIP
EAP-TTLS/CHAP AES
TKIP
EAP-TTLS/MS-CHAP AES
TKIP
EAP-TTLS/MS-CHAPv2 AES
TKIP
EAP-TTLS/PAP AES
TKIP
EAP-TLS AES
TKIP
For example:
Network name: (SSID)
HELLO
Communication Mode Authentication method Encryption mode User ID Password
Infrastructure EAP-FAST/MS-CHAPv2 AES Brother 12345678
3
22
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
• If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate issued by a CA before you start configuration. Contact your network administrator about the Client Certificate. If you have installed more than one certificate, we recommend you write down the certificate name you want to use. For details on installing the certificate, see Using Certificates for device security on page 55.
• If you verify your machine using the Common Name of the Server Certificate, we recommend you write down the Common Name before you start configuration. Contact your network administrator about the Common Name of the Server Certificate.
b Press a or b to choose Network.
Press OK.
c Press a or b to choose WLAN.
Press OK.
d Press a or b to choose Setup Wizard.
Press OK.
e When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
f The machine will search for your network and display a list of available SSIDs.
You should see the SSID you wrote down earlier. If the machine finds more than one network use a or b key to choose your network, then press OK. Go to step j.
If your access point is set to not broadcast the SSID, you will have to manually add the SSID name. Go to step g.
g Choose <New SSID> using a or b.
Press OK. Go to step h.
h Enter the SSID name. (For information on how to enter text: see Quick Setup Guide.)
Press OK. Go to step i.
i Using a or b, choose Infrastructure when instructed.
Press OK.
j Choose the Authentication method using a or b, and press OK.
Do one of the following: If you chose LEAP, go to step p. If you chose EAP-FAST, go to step k. If you chose PEAP, go to step k. If you chose EAP-TTLS, go to step k. If you chose EAP-TLS, go to step l.
k Choose the Inner Authentication method NONE, CHAP, MS-CHAP, MS-CHAPv2, GTC or PAP using a or b,
and press OK. Go to step l.
23
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
NOTE
Depending on your Authentication method, the Inner Authentication method selections differ.
l Choose encryption type TKIP or AES using a or b, and press OK.
Do one of the following: If your Authentication method is EAP-TLS, go to step m. For other Authentication methods, go to step n.
m The machine will display a list of available Client Certificates. Choose the certificate and go to step n. n Choose the verification method No Verification, CA or CA + Server ID using a or b, and press
OK. Do one of the following: If you chose CA + Server ID, go to step o. For other selections, go to step p.
If you have not imported a CA certificate in your machine, the machine will display No Verification. To import a CA certificate, see Using Certificates for device security on page 55.
o Enter the server ID. (For information on how to enter text: see Quick Setup Guide.) Go to step p.
24
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
p Enter the user ID you wrote down in step a. Press OK. (For information on how to enter text: see Quick
Setup Guide.) Do one of the following: If your Authentication method is EAP-TLS, go to step r. For other Authentication methods, go to step q.
q Enter the Password you wrote down in step a. Press OK. Go to step r. r To apply the settings, choose Yes. To cancel, choose No.
Do one of the following: If you chose Yes, go to step s. If you chose No, go back to step f.
s The machine will attempt to connect to the wireless network you have chosen. t If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
25
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
IMPORTANT

One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™ 3

You can use WPS or AOSS™ from the control panel menu to configure your wireless network settings if your
1
WLAN access point/router (A) supports either WPS (PBC
) or AOSS™.
A
1
Push Button Configuration
• If you are going to connect your Brother machine to your network, we recommend that you contact your system administrator prior to installation. You must know your wireless network settings before you
proceed with this installation.
• If you have previously configured the wireless settings of the machine, you must reset the LAN settings before you can configure the wireless settings again.
To reset the LAN settings, see Reset the network settings to the factory default on page 39.
a Press a or b to choose Network.
Press OK.
b Press a or b to choose WLAN.
Press OK.
c Press a or b to choose WPS/AOSS.
Press OK.
26
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
d When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
e When the LCD shows Press Key on rtr, press the WPS or AOSS™ button on your wireless access
point/router. See the user's guide for your wireless access point/router for instructions. Then press a and your machine will now automatically detect which mode (WPS or AOSS™) your wireless access point/router uses and try to connect to your wireless network.
f If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
27
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE

Configuration using the PIN Method of WPS (Wi-Fi Protected Setup) 3

If your WLAN access point/router supports WPS (PIN Method), you can configure the machine easily. The PIN (Personal Identification Number) Method is one of the connection methods developed by the Wi-Fi
®
Alliance manages the wireless LAN), you can setup the WLAN network and security settings. See the user’s guide supplied with your WLAN access point/router for instructions on how to access the WPS mode.
Connection when the WLAN access point/router (A) doubles as a Registrar
. By inputting a PIN which is created by an Enrollee (your machine) to the Registrar (a device that
1
.
A
Connection when another device (C), such as a computer is used as a Registrar1.
A
C
1
The Registrar is a device that manages the wireless LAN.
Routers or access points that support WPS have a symbol as shown below.
28
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
NOTE
a Press a or b to choose Network.
Press OK.
b Press a or b to choose WLAN.
Press OK.
c Press a or b to choose WPS w/PIN Code.
Press OK.
d When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
e The LCD will show an 8 digit PIN and the machine starts searching for a WLAN access point/router. f Using a computer that is on the network, type “vaccess point’s IP address/” into your browser.
(Where “access point’s IP address” is the IP address of the device that is used as the Registrar1) Go to the WPS setting page and input the PIN which the LCD shows in step e to the Registrar and follow the on-screen instructions.
1
The Registrar is normally the WLAN access point/router.
The setting page is different, depending on the brand of WLAN access point/router. See the instruction supplied with your WLAN access point/router.
Windows Vista®/Windows®7 3
If you are using your computer as a Registrar, follow these steps:
• To use a Windows Vista® or Windows®7 computer as a Registrar, you need to register it to your network in advance. See the instruction supplied with your WLAN access point/router.
• If you use Windows following the on-screen instructions. If you want to install the full driver and software package: see Quick Setup Guide.
®
7 as a Registrar, you can install the printer driver after the wireless configuration by
29
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
1 (Windows Vista
®
)
Click the button and then Network.
(Windows
®
7)
Click the button and then Devices and Printers.
2 (Windows Vista
®
)
Click Add a wireless device.
®
(Windows
7)
Click Add a device.
3 Choose your machine and click Next.
4 Input the PIN which the LCD shows in step e, and then click Next.
5 Choose your network that you want to connect to, and then click Next.
6 Click Close.
g If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
30
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
NOTE

Configuration in Ad-hoc mode 3

Using configured SSID 3
If you are trying to pair the machine to a computer that is already in Ad-hoc mode with a configured SSID, you will need to complete the following steps:
a Before configuring your machine, we recommend you write down your wireless network settings. You
will need this information before you continue with the configuration.
Check and record the current wireless network settings of your computer you are connecting with.
The wireless network settings of the computer you are connecting with must be set to Ad-hoc mode with an SSID already configured. For instructions on how to configure your computer to Ad-hoc mode, please see the information included with your computer or contact your network administrator.
Network name: (SSID)
Communication Mode Encryption mode Network key
Ad-hoc NONE
WEP
For example: 3
Network name: (SSID)
HELLO
Communication Mode Encryption mode Network key
Ad-hoc WEP 12345
Your Brother machine supports the use of the first WEP key only.
b Press a or b to choose Network.
Press OK.
c Press a or b to choose WLAN.
Press OK.
d Press a or b to choose Setup Wizard.
Press OK.
e When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
31
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
f The machine will search for your network and display a list of available SSIDs.
If a list of SSIDs is displayed, press a or b to choose the SSID you wrote down in step a. Select the SSID you want to connect with. Press OK. Do one of the following: If you chose None, go to step i. If you chose WEP, go to step g.
g Enter the WEP key you wrote down in step a. Press OK. Go to step h. (For information on how to enter
text: see Quick Setup Guide.)
h To apply the settings, choose Yes. To cancel, choose No.
Do one of the following: If you chose Yes, go to step i. If you chose No, go back to step f.
i The machine will attempt to connect to the wireless device you have chosen. j If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
Using a New SSID 3
If you are using a new SSID then all other devices will connect using the SSID that you assign to the machine in the following steps. You will need to connect to this SSID from your computer when it is placed in Ad-hoc mode.
a Press a or b to choose Network.
Press OK.
b Press a or b to choose WLAN.
Press OK.
c Press a or b to choose Setup Wizard.
Press OK.
d When WLAN Enable? is displayed, press a to accept.
This will start the wireless setup wizard. To cancel, press Cancel.
32
Configuring your machine for a wireless network (For HL-3140CW, HL-3150CDW and HL-3170CDW)
3
NOTE
e The machine will search for your network and display a list of available SSIDs.
Choose <New SSID> using a or b. Press OK.
f Enter the SSID name. (For information on how to enter text: see Quick Setup Guide.)
Press OK.
g Using a or b, choose Ad-hoc when instructed.
Press OK.
h Choose the Encryption type None or WEP using a or b, and press OK.
Do one of the following: If you chose None, go to step j. If you chose WEP, go to step i.
i Enter the WEP key. Press OK. Go to step j. (For information on how to enter text: see Quick Setup
Guide.)
Your Brother machine supports the use of the first WEP key only.
j To apply the settings, choose Yes. To cancel, choose No.
Do one of the following: If you chose Yes, go to step k. If you chose No, go back to step e.
k The machine will attempt to connect to the wireless device you have chosen. l If your wireless device is connected successfully, the display shows Connected.
The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
(Windows®)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu.
(Macintosh)
You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
33
4
4

Control panel setup 4

Overview 4

Your machine has one backlit Liquid Crystal Display (LCD), seven keys on the control panel. The LCD is a 16 character single line display.
With the control panel you can do the following:
Change the print server settings using the control panel 4
See Network menu on page 35.
Reset the network settings to the factory default 4
See Reset the network settings to the factory default on page 39.
Print a Network Configuration Report
See Printing the Network Configuration Report on page 39.
Print a WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) 4
See Printing the WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) on page 40.
4
34
Control panel setup
4
NOTE

Network menu 4

The Network menu selections of the control panel allow you to set up the Brother machine for your network configuration. (For more information on how to use the control panel: see User's Guide.) Press any of the Menu keys (a, b, OK, or Back) to display the main menu. Then press a or b to choose Network. Proceed to the menu selection you wish to configure. (For additional information on the menu, see Function table and default factory settings on page 41.)
Please note that the machine is supplied with the BRAdmin Light utility applications, which also can be used to configure many aspects of the network. (See Other Management Utilities on page 7.)
1
For Macintosh users, you can download Brother's latest BRAdmin Light utility from http://solutions.brother.com/.
TCP/IP 4
If you connect the machine with a network cable to your network, use the Wired LAN menu selections. If you connect the machine to a wireless Ethernet network, use the WLAN menu selections.
Boot Method 4
1
or Web Based Management
This selection controls how the machine obtains an IP address.
Auto mode 4
In this mode, the machine will scan the network for a DHCP server. If it can find one, and if the DHCP server is configured to allocate an IP address to the machine, then the IP address supplied by the DHCP server will be used. If no DHCP server is available, the IP Address is set using the APIPA protocol. After the machine is initially powered ON, it may take a few minutes for the machine to scan the network for a server.
Static mode 4
In this mode the machine’s IP address must be manually assigned. Once entered the IP address is locked to the assigned address.
If you do not want your print server configured via DHCP, BOOTP, or RARP, you must set the Boot Method to Static so that the print server has a static IP address. This will prevent the print server from trying to obtain an IP address from any of these systems. To change the Boot Method, use the machine’s control panel, BRAdmin Light utility, or Web Based Management.
IP Address 4
This field displays the current IP address of the machine. If you have chosen a Boot Method of Static, enter the IP address that you wish to assign to the machine (check with your network administrator for the IP address to use). If you have chosen a method other than Static, the machine will attempt to determine its IP address using the DHCP or BOOTP protocols. The default IP address of your machine will probably be incompatible with the IP address numbering scheme of your network. We recommend that you contact your network administrator for an IP address for the network the unit will be connected on.
35
Control panel setup
4
NOTE
Subnet Mask 4
This field displays the current subnet mask used by the machine. If you are not using DHCP or BOOTP to obtain the subnet mask, enter the desired subnet mask. Check with your network administrator for the subnet mask to use.
Gateway 4
This field displays the current gateway or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave this field blank. Check with your network administrator if you are unsure.
IP Boot Tries 4
This field displays the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static.
APIPA 4
The setting of On will cause the print server to automatically allocate a Link-Local IP address in the range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the Boot Method you have set. (See Boot Method on page 35.) Choosing Off means the IP address does not change, when the print server cannot obtain an IP address through the Boot Method you have set.
IPv6 4
This machine is compatible with IPv6, the next generation Internet protocol. If you want to use the IPv6 protocol, choose On. The default setting for IPv6 is Off. For more information on the IPv6 protocol, visit http://solutions.brother.com/.
• If you set IPv6 to On, turn off the power switch and then turn it back on to enable this protocol.
• After you choose IPv6 On, this setting will be applied to both the wired and wireless LAN interface.
36
Control panel setup
4
NOTE
Ethernet (wired network only) 4
Ethernet link mode. Auto allows the print server to operate in 100BASE-TX full or half duplex, or in 10BASE-T full or half duplex mode by auto negotiation.
If you set this value incorrectly, you may not be able to communicate with your print server.
Wired Status (For HL-3150CDN, HL-3150CDW and HL-3170CDW) 4
This field displays the current wired network status.
Setup Wizard (wireless network only) 4
The Setup Wizard guides you through the wireless network configuration. (For more information: see Quick Setup Guide or Manual configuration from the control panel on page 18.)
WPS (Wi-Fi Protected Setup)/AOSS™ (wireless network only) 4
If your WLAN access point/router supports either WPS (PBC1) or AOSS™ (Automatic Wireless mode), you can configure the machine easily. (For more information: see Quick Setup Guide or One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™ on page 26.)
1
Push Button Configuration
WPS (Wi-Fi Protected Setup) w/PIN Code (wireless network only) 4
If your WLAN access point/router supports WPS (PIN Method), you can configure the machine easily. (For more information, see Configuration using the PIN Method of WPS (Wi-Fi Protected Setup) on page 28.)
WLAN Status (For HL-3140CW, HL-3150CDW and HL-3170CDW) 4
Status 4
This field displays the current wireless network status.
Signal 4
This field displays the current wireless network signal strength.
37
Control panel setup
4
NOTE
Channel 4
This field displays the current wireless network channel.
Speed 4
This field displays the current wireless network speed.
SSID 4
This field displays the current wireless network SSID. The display shows up to 32 characters of the SSID name.
Comm. Mode 4
This field displays the current wireless network communication mode.
MAC Address 4
The MAC address is a unique number assigned for the machine’s network interface. You can check your machine’s MAC address from the control panel.
Set to Default (For HL-3150CDW and HL-3170CDW) 4
The Set to Default allows you to reset each wired or wireless settings to the factory default. If you want to reset both wired and wireless settings, see Reset the network settings to the factory default on page 39.
Wired Enable (For HL-3150CDW and HL-3170CDW) 4
If you want to use the wired network connection, set Wired Enable to On.
WLAN Enable (For HL-3140CW, HL-3150CDW and HL-3170CDW) 4
If you want to use the wireless network connection, set WLAN Enable to On.
If a network cable is connected to your machine, set Wired Enable to Off.
38
Control panel setup
4
NOTE
NOTE
NOTE

Reset the network settings to the factory default 4

You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information).
• This function resets all wired and wireless network settings to the factory default.
• You can also reset the print server back to its factory default settings using the BRAdmin applications or Web Based Management. (For more information, see Other Management Utilities on page 7.)
a Press a or b to choose Network.
Press OK.
b Press a or b to choose Network Reset.
Press OK.
c Press a to choose Yes for reboot. d The machine will re-start.

Printing the Network Configuration Report 4

Node name: The Node name appears on the Network Configuration Report. The default node name is “BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network. (“xxxxxxxxxxxx” is your machine’s MAC Address / Ethernet Address.)
The Network Configuration Report prints a report listing all the current network configuration including the network print server settings.
a Press a or b to choose Machine Info..
Press OK.
b Press a or b to choose Print NetSetting.
Press OK.
If the IP Address on the Network Configuration Report shows 0.0.0.0, wait for one minute and try again.
39
Control panel setup
4

Printing the WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) 4

The Print WLANReport prints your machine’s wireless status report. If the wireless connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting.
a Press a or b to choose Machine Info..
Press OK.
b Press a or b to choose Print WLANReport.
Press OK.
40
Control panel setup
4

Function table and default factory settings 4

HL-3150CDN 4
Factory settings are shown in Bold with asterisk.
Main menu Submenu Menu Selections Options
Network TCP/IP Boot Method Auto*
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
IP Boot Tries 0/1/2/3*.../32767
APIPA On*
IPv6 On
(000.000.000.000)*
(000.000.000.000)*
(000.000.000.000)*
Off
1
1
1
Off*
Ethernet Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Wired Status Active 100B-FD
Active 100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
MAC Address ——
Network Reset Restores all network settings of the internal print server to the factory default.
1
On connection to the network, the machine will automatically set the IP address and Subnet Mask to values appropriate for your network.
41
Control panel setup
4
HL-3140CW, HL-3150CDW and HL-3170CDW 4
Factory settings are shown in Bold with asterisk.
Main menu Submenu Menu Selections Options
Network Wired LAN
TCP/IP Boot Method Auto*
(HL-3150CDW and HL-3170CDW)
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
IP Boot Tries 0/1/2/3*.../32767
APIPA On*
IPv6 On
Ethernet Auto*
Wired Status Active 100B-FD
(000.000.000.000)*
(000.000.000.000)*
(000.000.000.000)*
Off
Off*
100B-FD
100B-HD
10B-FD
10B-HD
1
1
1
Active 100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
MAC Address ——
Set to Default Restores wired network settings of the internal print server
to the factory default.
Wired Enable On*
Off
42
Control panel setup
4
Main menu Submenu Menu Selections Options
Network
WLAN TCP/IP Boot Method Auto*
(continued)
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
(000.000.000.000)*
(000.000.000.000)*
(000.000.000.000)*
IP Boot Tries 0/1/2/3*.../32767
APIPA On*
Off
IPv6 On
Off*
Setup Wizard ——
WPS/AOSS ——
WPS w/PIN Code ——
WLAN Status Status Active(11n)
Active(11b)
Active(11g)
1
1
1
Wired LAN Active (Not available for HL-3140CW)
WLAN OFF
AOSS Active
Connection Fail
Signal (Appears only when
Channel
WLAN Enable is On.)
Speed
SSID
Comm. Mode Ad-hoc
Infrastructure
MAC Address ——
Set to Default
(HL-3150CDW and
Restores wireless network settings of the internal print server to the factory default.
HL-3170CDW)
WLAN Enable On
Off*
43
Control panel setup
4
Main menu Submenu Menu Selections Options
Network
Wi-Fi Direct
2
Push Button ——
(continued)
PIN Code ——
Manual ——
Group Owner On
Off*
Device Info. Device Name
SSID
IP Address
Status Info. Status G/O Active(**)
** = number of devices
Client Active
Not Connected
Off
Wired LAN Active (Not
available for HL-3140CW)
Signal Strong
Medium
Weak
None
(When Group Owner is On, the signal is set to Strong.)
Channel
Speed
I/F Enable On
Off*
Network Reset
1
On connection to the network, the machine will automatically set the IP address and Subnet Mask to values appropriate for your network.
2
For details, please see the Wi-Fi Direct™ Guide located on the Manuals download page for your model on the Brother Solutions Center (http://solutions.brother.com/
).
Restores all network settings of the internal print server to the factory default.
44
5
5
NOTE
NOTE

Web Based Management 5

Overview 5

A standard Web Browser can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer). You can perform the function listed or get the following information from a machine on your network using a web browser.
Machine status information
Change network settings such as TCP/IP information
Configure Secure Function Lock 2.0 (See Secure Function Lock 2.0 on page 47.)
Configure Store Print Log to Network (See Store Print Log to Network on page 50.)
Software version information of the machine and print server
Change network and machine configuration details
We recommend to use Windows® Internet Explorer®8.0/9.0 or Safari 5.0 for Macintosh. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.
You must use the TCP/IP protocol on your network and have a valid IP address programmed into the print server and your computer.

How to configure the machine settings using Web Based Management (web browser)

A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer).
• We recommend to use HTTPS protocol for your security when configuring the settings using Web Based Management.
• When you use the HTTPS protocol for Web Based Management configuration, your browser will display a warning dialog box.
a Start your web browser. b Type “vmachine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the
IP address of the machine or the print server name).
For example: v192.168.1.2/
5
45
Web Based Management
5
NOTE
NOTE
NOTE
• If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “SharedPrinter” instead of the IP address.
• For example: vSharedPrinter/
If you enable a NetBIOS name, you can also use the node name.
• For example: vbrnxxxxxxxxxxxx/
Network Configuration Report (See Printing the Network Configuration Report on page 39).
• For Macintosh users, you can have easy access to the Web Based Management System by clicking the machine icon on the Status Monitor screen. For more information: see User's Guide.
c No password is required by default. If you have previously set a password, enter it and press .
d You can now change the print server settings.
If you have changed the protocol settings, restart the machine after clicking Submit to activate the configuration.

Setting a password 5

We recommend setting a login password to prevent unauthorized access to the Web Based Management.
a Click Administrator. b Enter the password you want to use (up to 32 characters). c Re-enter the password in Confirm New Password box. d Click Submit.
From the next time you access the Web Based Management, enter the password in the Login box, and then click . After configuring the settings, logout by clicking .
You can also set a password by clicking Please configure the password on the machine’s web page if you are not setting a login password.
46
Web Based Management
5
NOTE

Secure Function Lock 2.0 5

Secure Function Lock 2.0 from Brother helps you to save money and increase security by restricting the functions available on your Brother machine.
Secure Function Lock allows you to configure passwords for selected users, granting them access to some, or all, of these functions, or limiting them to a page limit. This means that only authorized people can use them.
You can configure and change the following Secure Function Lock 2.0 settings using Web Based
®
Management or BRAdmin Professional 3 (Windows
Print
Color Print
Page Limit
Page Counter
1
2
3
12
123
3
3
Print includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan.
If you register the PC user login names, you can restrict PC print without the user entering a password. For more detail, see Restricting PC print by PC user login name on page 48.
Available for Print.
only).
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser) 5
Basic configuration 5
a Click Administrator on the machine’s web page, and then click Secure Function Lock. b Choose On from Function Lock. c Enter an up to 15 digit alphanumeric group name or user name in the ID Number/Name box, and then
enter a four-digit password in the PIN box.
d Uncheck the functions that you want to restrict in the Print Activities box. If you want to configure the
maximum page count, check the On check box in Page Limit, and then enter the number in the Max. box. Then click Submit.
If you want to restrict the PC printing by PC user login name, click PC Job Restriction by Login Name and configure the settings. (See Restricting PC print by PC user login name on page 48.)
47
Web Based Management
5
NOTE
NOTE
Setting up public mode 5
You can set up the public mode to restrict what functions are available for public users. Public users do not need to enter a password to access the features made available through this setting.
Public mode includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan.
a Uncheck the check box for the function that you want to restrict in the Public Mode box. b Click Submit.
Restricting PC print by PC user login name 5
By configuring this setting, the machine can authenticate by PC user login name to allow a print job from a registered computer.
a Click PC Job Restriction by Login Name. b Choose On from PC Job Restriction. c Choose the ID Number you set in the ID Number/Name in step c. See Basic configuration on page 47
from the ID Number pull-down list for each Login Name and then enter the PC user login name in the Login Name box.
d Click Submit.
• If you want to restrict PC print per group, choose the same ID Number for each PC login name you want in the group.
• If you are using the PC login name feature, you must also make sure that the Use PC Login Name box in the printer driver is checked. For more information about the printer driver: see User's Guide.
• The Secure Function Lock feature does not support the BR-Script3 driver for printing.
Other features 5
You can set up the following features in Secure Function Lock 2.0:
All Counter Reset
You can reset the page counter by clicking All Counter Reset.
Export to CSV file
You can export the current page counter, including ID Number/Name information, as a CSV file.
Last Counter Record
The machine retains the page count after the counter has been reset.
48
Web Based Management
5

How to configure the SNTP protocol using Web Based Management 5

SNTP is the protocol used to synchronize the time used by the machine for authentication with the SNTP time server.
a Click Network, and then click Protocol. b Select the SNTP check box to activate the setting. c Click Advanced Setting.
Status
Displays whether the SNTP server settings are enabled or disabled.
SNTP Server Method
Choose AUTO or STATIC.
AUTO
If you have a DHCP server on your network, the SNTP server will automatically obtain the address from that server.
STATIC
Enter the address you want to use.
Primary SNTP Server Address, Secondary SNTP Server Address
Enter the server address (up to 64 characters).
The Secondary SNTP server address is used as a backup to the Primary SNTP server address. If the Primary server is unavailable, the machine will contact the Secondary SNTP server. If you have a Primary SNTP server, but no Secondary SNTP server, simply leave this field blank.
Primary SNTP Server Port, Secondary SNTP Server Port
Enter the Port number (1 to 65535).
The Secondary SNTP server port is used as a backup to the Primary SNTP server port. If the Primary port is unavailable, the machine will contact the Secondary SNTP port. If you have a Primary SNTP port, but no Secondary SNTP port, simply leave this field blank.
Synchronization Interval
Enter the number of hours between server synchronization attempts (1 to 168 hours).
Synchronization Status
You can confirm the latest synchronization status.
d Click Submit to apply the settings.
49
Web Based Management
5
NOTE

Store Print Log to Network 5

The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a
1
network server using CIFS the number of printed pages for every print job.
1
CIFS is the Common Internet File System protocol that runs over TCP/IP allowing computers on a network to share files over an intranet or the Internet.
The following print functions are recorded in the print log:
Print jobs from your computer
• The Store Print Log to Network feature supports Kerberos Authentication and NTLMv2 Authentication.
You must configure the SNTP protocol (network time server) for Authentication. (For information about setting SNTP, see How to configure the SNTP protocol using Web Based Management on page 49.)
• You can set the file type to TXT or CSV when storing a file to the server.
How to configure the Store Print Log to Network settings using Web Based Management (web browser) 5
. You can record the ID, type of print job, job name, user name, date, time and
a Click Administrator on the machine’s web page, and then click Store Print Log to Network. b Choose On from Print Log. c You can configure the following settings using a web browser.
Host Address
The Host Address is the Host name of the CIFS server. Enter the Host Address (for example: mypc.example.com) (up to 64 characters) or the IP address (for example: 192.168.56.189).
Store Directory
Enter the destination folder where your log will be stored on the CIFS server (for example: brother\abc) (up to 60 characters).
File Name
Enter the file name you want to use for the print log up to 15 characters.
File Type
Choose the file type for the print log TXT or CSV.
Auth. Method
Choose the authentication method required for access to the CIFS server Auto, Kerberos
2
NTLMv2
1
Kerberos is an authentication protocol which allows devices or individuals to securely prove their identity to network servers using a single sign-on.
2
NTLMv2 is the authentication method used by Windows to log into servers.
.
1
, or
50
Web Based Management
5
NOTE
Auto: If you choose Auto, the machine will initially search for a Kerberos server. If the Kerberos
server is not detected, NTLMv2 will be used for the authentication method.
Kerberos: Choose Kerberos to use Kerberos Authentication only.
NTLMv2: Choose NTLMv2 to use NTLMv2 Authentication only.
For Kerberos and NTLMv2 Authentication, you must also configure the SNTP protocol (network time server).
For configuring the SNTP settings, see How to configure the SNTP protocol using Web Based Management on page 49.
Username
Enter the Username for the authentication up to 96 characters.
If the username is part of a domain, please input the username in one of the following styles: user@domain or domain\user.
Password
Enter the password for the authentication up to 32 characters.
Kerberos Server Address (if needed)
Enter the KDC Host Address (for example: mypc.example.com) (up to 64 characters) or the IP address (for example: 192.168.56.189).
Error Detection Setting (See Error Detection Setting on page 52.)
d In the Connection Status, you can confirm the last log status. For more information, see Understanding
Error Messages on page 53.
e Click Submit to display the Test Print Log to Network page.
To test your settings, click Yes and go to step f. To skip the test, click No. Your settings will be submitted automatically.
f The machine will test your settings. g If your settings are accepted, Test OK appears on the page.
If Test Error appears, check all settings, and then click Submit to display the Test page again.
51
Web Based Management
5
Error Detection Setting 5
You can choose what action is taken when the print log cannot be stored to the server due to a network error.
a Choose Cancel Print or Ignore Log & Print in the Error Detection Setting of Store Print Log to
Network.
Cancel Print
If you choose Cancel Print, the print jobs are canceled when the print log cannot be stored to the server.
Ignore Log & Print
If you choose Ignore Log & Print, the machine prints the document even if the print log cannot be stored to the server.
When the store print log function has recovered, the print log is recorded as follows:
• If the log cannot be stored at the end of printing, the print log except the number of printed pages will be recorded. (1)
• If the Print Log cannot be stored at the beginning and the end of printing, the print log of the job will not be recorded. When the function has recovered, the occurrence of an error is shown in the log. (2)
Example of the print log:
b Click Submit to display the Test Print Log to Network page.
To test your settings, click Yes and go to step c. To skip the test, click No. Your settings will be submitted automatically.
c The machine will test your settings. d If your settings are accepted, Test OK appears on the page.
If Test Error appears, check all settings, and then click Submit to display the Test page again.
52
Web Based Management
5
NOTE
Understanding Error Messages 5
You can confirm the error status on the LCD of your machine or Connection Status in Web Based Management.
Server Timeout, contact your administrator.
This message will appear when you cannot connect to the server. Make sure that:
• Your server address is correct.
• Your server is connected to the network.
• The machine is connected to the network.
Authentication Error, contact your administrator.
The message will appear when your Authentication Setting is not correct. Make sure that:
1
• The Username
1
If the username is part of a domain, please input the username in one of the following styles: user@domain or domain\user.
• The time of the log file server matches the time from the SNTP server settings.
and Password in Authentication Setting are correct.
• The SNTP time server settings are configured correctly so the time matches the time used for authentication by Kerberos or NTLMv2.
File Access Error, contact your administrator.
This message will appear when you cannot access the destination folder. Make sure that:
• The store directory name is correct.
• The store directory is write-enabled.
• The File is not locked.
Wrong Date&Time, contact your administrator.
This message will appear when your machine does not obtain the time from the SNTP time server. Using Web Based Management, confirm that the settings to access the SNTP time server are correctly configured.
If you choose the Cancel Print option in Web Based Management the Log Access Error message will remain on the LCD for about 30 seconds.
53
6
6
NOTE

Security features 6

Overview 6

In today’s world, there are many security threats to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine. This chapter explains how to configure them.
You can configure the following security features:
Managing your network machine securely using SSL/TLS (See Managing your network machine securely
using SSL/TLS on page 67.)
Managing your network machine securely using SNMPv3 protocol (See Secure Management using
Web Based Management (web browser) on page 67 or Secure Management using BRAdmin
®
Professional 3 (Windows
Secure Management using BRAdmin Professional 3 (Windows
BRAdmin Professional 3 (Windows
Printing documents securely using SSL/TLS (See Printing documents securely using SSL/TLS
on page 70.)
) on page 69.)
®
) on page 69.)
®
) (See Secure Management using
Sending an E-mail securely (See Sending an E-mail securely on page 71.)
Using IEEE 802.1x authentication (See Using IEEE 802.1x authentication on page 73.)
Certificate for secure management (See Using Certificates for device security on page 55.)
Managing multiple certificates (See Managing multiple certificates on page 66.)
We recommend to disable the Telnet, FTP and TFTP protocols. Accessing the machine using these protocols is not secure. (For how to configure the protocol settings, see How to configure the machine settings using Web Based Management (web browser) on page 45.)
54
Security features
6
NOTE
NOTE

Using Certificates for device security 6

Your Brother machine supports the use of multiple security certificates allowing secure management, authentication and communication with the machine. The following security certificate features can be used with the machine.
SSL/TLS communication
IEEE 802.1x authentication
SSL communication for SMTP/POP3
The Brother machine supports the following certificates.
Pre-installed certificate
Your machine has a pre-installed self-signed certificate.
Using this certificate, you can easily use the SSL/TLS communication without creating or installing a certificate.
The pre-installed self-signed certificate cannot protect your communication from spoofing. We recommend using a certificate that is issued by a trusted organization for better security.
Self-signed certificate
This print server issues its own certificate. Using this certificate, you can easily use the SSL/TLS communication without having a certificate from a CA. (See Creating and installing a certificate on page 57.)
Certificate from a CA
There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA:
• When using a CSR (Certificate Signing Request) from this print server. (See How to create a CSR on page 58.)
• When importing a certificate and a private key. (See Import and export the certificate and private key on page 64.)
CA certificate
If you use a CA certificate that identifies the CA (Certificate Authority) itself and owns its private key, you must import a CA certificate from the CA, prior to the configuration. (See Import and export a CA certificate on page 65.)
• If you are going to use SSL/TLS communication, we recommend that you contact your system administrator first.
• When you reset the print server back to its default factory settings, the certificate and the private key that are installed will be deleted. If you want to keep the same certificate and the private key after resetting the print server, export them before resetting and re-install them. (See How to export the self-signed certificate, the certificate issued by a CA, and the private key on page 65.)
55
Security features
6
NOTE
Configure certificate using Web Based Management 6
This feature can be configured using Web Based Management only. Follow these steps to access the configure certificate page using Web Based Management.
a Start your web browser. b Type “vmachine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the
IP address of the machine or the print server name).
For example: v192.168.1.2/
c No password is required by default. If you have previously set a password, enter it and press .
d Click Network. e Click Security. f Click Certificate. g You can configure the certificate settings from the screen below.
• The functions that are grayed and unlinked indicate they are not available.
• For more information on configuration, see the Help text in the Web Based Management.
56
Security features
6
NOTE
Creating and installing a certificate 6
Step by step chart for creating and installing a certificate 6
self-signed certificate or certificate from a CA
Create a self-signed certificate using Web Based Management. (See page 57.)
Install the self-signed certificate to your computer. (See page 60.)
Create a CSR using Web Based Management. (See page 58.)
Install the certificate issued by the CA to your Brother machine using Web Based Management. (See page 59.)
You have completed creating and installing the certificate.
Install the certificate to your computer. (See page 59.)
You have completed creating and installing the certificate.
How to create and install a self-signed certificate 6
a Click Create Self-Signed Certificate on the Certificate page. b Enter a Common Name and a Valid Date.
• The length of the Common Name must be less than 64 characters. Enter an identifier such as an IP address, node name, or domain name to use when accessing this machine through SSL/TLS communication. The node name is displayed by default.
• A warning will pop-up if you use the IPPS or HTTPS protocol and enter a different name in the URL than the Common Name that was used for the self-signed certificate.
c You can choose the Public Key Algorithm and Digest Algorithm settings from the pull-down list. The
default settings are RSA(2048bit) for Public Key Algorithm and SHA256 for Digest Algorithm.
d Click Submit. e The self-signed certificate is created and saved in your machine's memory successfully.
To use SSL/TLS communication, the self-signed certificate also needs to be installed on your computer. For more information, see How to install the self-signed certificate on your computer on page 60.
57
Security features
6
NOTE
NOTE
How to create a CSR 6
a Click Create CSR on the Certificate page. b Enter a Common Name and your information, such as Organization.
• We recommend that the Root Certificate from the CA be installed on your computer before creating the CSR.
• The length of the Common Name must be less than 64 characters. Enter an identifier such as an IP address, node name, or domain name to use when accessing this printer through SSL/TLS communication. The node name is displayed by default. The Common Name is required.
• A warning will pop-up if you enter a different name in the URL than the Common Name that was used for the certificate.
• The length of the Organization, the Organization Unit, the City/Locality and the State/Province must be less than 64 characters.
•The Country/Region should be an ISO 3166 country code composed of two characters.
• If you are configuring X.509v3 certificate extension, choose the Configure extended partition check box and then choose Auto (Register IPv4) or Manual.
c You can choose the Public Key Algorithm and Digest Algorithm settings from the pull-down list. The
default settings are RSA(2048bit) for Public Key Algorithm and SHA256 for Digest Algorithm.
d Click Submit. e When the contents of the CSR appear, click Save to save the CSR file to your computer. f The CSR is created.
• Follow your CA policy regarding the method to send a CSR to your CA.
• If you are using Enterprise root CA of Windows Server Server for the certificate template when creating the Client Certificate for secure management. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, see the SSL communication page from the top page for your model at http://solutions.brother.com/
®
2003/2008/2012, we recommend using the Web
.
58
Security features
6
NOTE
How to install the certificate to your machine 6
When you receive the certificate from a CA, follow the steps below to install it into the print server.
Only a certificate issued with this machine’s CSR can be installed. When you want to create another CSR, make sure that the certificate is installed before creating another CSR. Create another CSR after installing the certificate to the machine. Otherwise the CSR you have made before installing will be invalid.
a Click Install Certificate on the Certificate page. b Specify the file of the certificate that has been issued by a CA, and then click Submit. c Now the certificate is created and saved in your machine memory successfully.
To use SSL/TLS communication, the Root Certificate from the CA needs to be installed on your computer. Contact your network administrator about installation.
Choosing the certificate 6
After you install the certificate, follow the steps below to choose the certificate you want to use.
a Click Network. b Click Protocol. c Click HTTP Server Settings and then choose the certificate from the Select the Certificate pull-down
list.
59
Security features
6
NOTE
NOTE
How to install the self-signed certificate on your computer 6
• The following steps are for Windows® Internet Explorer®. If you use another web browser, follow the help text of the web browser itself.
• You must have administrator rights to install the self-signed certificate.
For Windows Vista®, Windows®7 and Windows Server®2008 users that have administrator rights 6
a Click the button and All Programs.
b Right-click Internet Explorer, and then click Run as administrator.
If the User Account Control screen appears,
®
(Windows Vista
(Windows
®
) Click Continue (Allow).
7/Windows® 8) Click Yes.
60
Security features
6
c Type “https://machine’s IP address/” into your browser to access your machine (where “machine’s IP
address” is the machine’s IP address or the node name that you assigned for the certificate). Then click Continue to this website (not recommended)..
d Click Certificate Error, and then click View certificates. For the rest of the instructions, follow the steps
from step d in For Windows®XP and Windows Server®2003 users on page 62.
61
Security features
6
For Windows®XP and Windows Server®2003 users 6
a Start your web browser. b Type “https://machine’s IP address/” into your browser to access your machine (where “machine’s IP
address” is the IP address or the node name that you assigned for the certificate).
c When the security alert dialog box appears, do one of the following:
Click Continue to this website (not recommended).. Click Certificate Error, and then click
View certificates.
If the following dialog box appears, click View Certificate.
d Click Install Certificate... from the General tab.
e When the Certificate Import Wizard appears, click Next.
62
Security features
6
f You need to specify a location to install the certificate. We recommend you choose Place all certificates
in the following store, and then click Browse....
g Choose Trusted Root Certification Authorities, and then click OK.
h Click Next.
i Click Finish.
63
Security features
6
NOTE
j Click Yes, if the fingerprint (thumbprint) is correct.
The fingerprint (thumbprint) is printed on the Network Configuration Report (See Printing the Network Configuration Report on page 39).
k Click OK. l The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Import and export the certificate and private key 6
You can store the certificate and private key on the machine and manage them by importing and exporting.
How to import the self-signed certificate, the certificate issued by a CA, and the private key 6
a Click Import Certificate and Private Key on the Certificate page. b Specify the file that you want to import. c Enter the password if the file is encrypted, and then click Submit. d Now the certificate and private key are imported to your machine successfully.
To use SSL/TLS communication, the Root Certificate from the CA needs to also be installed on your computer. Contact your network administrator about the installation.
64
Security features
6
NOTE
NOTE
How to export the self-signed certificate, the certificate issued by a CA, and the private key 6
a Click Export shown with Certificate List on the Certificate page. b Enter the password if you want to encrypt the file.
If a blank password is used, the output is not encrypted.
c Enter the password again for confirmation, and then click Submit. d Specify the location where you want to save the file. e Now the certificate and private key are exported to your computer.
You can import the file that you exported.
Import and export a CA certificate 6
You can store a CA certificate on the machine by importing and exporting.
How to import a CA certificate 6
a Click CA Certificate on the Security page. b Click Import CA Certificate and choose the certificate. Click Submit.
How to export a CA certificate 6
a Click CA Certificate on the Security page. b Choose the certificate you want to export and click Export. Click Submit. c Click Save to choose the destination folder. d Choose the destination you want to save the exported certificate and then save the certificate.
65
Security features
6
NOTE

Managing multiple certificates 6

This multiple certificate feature allows you to manage each certificate that you have installed using Web Based Management. After installing certificates, you can view what certificates are installed from the Certificate page and then view each certificate's content, delete, or export the certificate. For information on how to access the Certificate page, see Configure certificate using Web Based Management on page 56. The Brother machine allows you to store up to three self-signed certificates or up to three certificates issued by a CA. You can use the stored certificates for using the HTTPS/IPPS protocol or IEEE 802.1x authentication.
You can also store up to four CA certificates for using IEEE 802.1x authentication and SSL for SMTP/POP3.
We recommend you store one certificate less and keep the last free to deal with certificate expiration. For example, if you want to store a CA certificate, store three certificates and leave one storage as a backup. In the case of re-issuing the certificate, such as when the certificate is expired, you can import a new certificate to the backup and then you can delete the expired certificate, to avoid configuration failure.
• When you use HTTPS/IPPS protocol or IEEE 802.1x, you must choose which certificate you are using.
• When you use SSL for SMTP communications, you do not have to choose the certificate. The necessary certificate will be chosen automatically.
66
Security features
6
NOTE
NOTE

Managing your network machine securely using SSL/TLS 6

To manage your network machine securely, you need to use the management utilities with security protocols.
Secure Management using Web Based Management (web browser) 6
We recommend to use HTTPS protocol for secure management. To use these protocols, the following machine settings are required.
HTTPS protocol is enabled by default.
You can change the HTTPS protocol settings and the certificate on the Web Based Management screen by clicking Network, Protocol and then HTTP Server Settings.
a Start your web browser. b Type “vmachine’s IP address/” into your browser. (If you use the created certificate, type
vCommon Name/” into your browser. Where “Common Name” is the Common Name that you assigned for the certificate, such as an IP address, node name, or domain name. For how to assign a Common Name for the certificate, see Using Certificates for device security on page 55.)
For example:
v192.168.1.2/ (if the Common Name is the machine’s IP address)
c No password is required by default. If you have previously set a password, enter it and press .
d You can now access the machine using HTTPS.
If you use the SNMPv3 protocol, follow the steps below.
You can also change the SNMP settings by using BRAdmin Professional 3.
e Click Network. f Click Protocol.
67
Security features
6
NOTE
g Make sure that the SNMP setting is enabled, and then click Advanced Setting of SNMP. h You can configure the SNMP settings from the screen below.
There are three SNMP connection modes of operation. 6
SNMP v1/v2c read-write access
In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications under this mode. However, it is not secure since it will not authenticate the user and the data will not be encrypted.
SNMPv3 read-write access and v1/v2c read-only access
In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol.
When you use the SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (e.g. BRAdmin Light) that access to the print server do not work properly since they authorize the read-only access of version 1 and version 2c. If you want to use all applications, use the SNMP v1/v2c
read-write access mode.
68
Security features
6
NOTE
SNMPv3 read-write access
With this mode, the print server uses version 3 of the SNMP protocol. If you want to manage the print server securely, use this mode.
• When you use the SNMPv3 read-write access mode, please note the following.
• You can manage the print server by using BRAdmin Professional 3 or Web Based Management only.
• Except for BRAdmin Professional 3, all applications that use SNMPv1/v2c will be restricted. To allow
the use of SNMPv1/v2c applications, use SNMPv3 read-write access and v1/v2c read-only access or SNMP v1/v2c read-write access mode.
• For more information, see the Help text in Web Based Management.
Secure Management using BRAdmin Professional 3
®
(Windows
To use the BRAdmin Professional 3 utility securely, you need to follow the points below 6
) 6
We strongly recommend to use the latest version of the BRAdmin Professional 3 utility that is available as
a download from http://solutions.brother.com/ Brother machines the user authentication will not be secure.
If you want to avoid access to your machine from older versions of BRAdmin
access from older versions of BRAdmin Based Management. (See Secure Management using Web Based Management (web browser) on page 67.)
If you use BRAdmin Professional 3 and Web Based Management together, use Web Based Management
with the HTTPS protocol.
If you are managing a mixed group of older print servers
we recommend using a different password in each group. This will ensure security is maintained on the new print servers.
1
BRAdmin Professional older than Ver. 2.80, BRAdmin Light for Macintosh older than Ver. 1.10
2
NC-2000 series, NC-2100p, NC-3100h, NC-3100s, NC-4100h, NC-5100h, NC-5200h, NC-6100h, NC-6200h, NC-6300h, NC-6400h, NC-8000, NC-100h, NC-110h, NC-120w, NC-130h, NC-140w, NC-8100h, NC-9100h, NC-7100w, NC-7200w, NC-2200w
. If you use an older version of BRAdmin1 to manage your
1
, you need to disable the
1
from Advanced Setting of SNMP on Protocol page using Web
2
and print servers with BRAdmin Professional 3,
69
Security features
6
NOTE

Printing documents securely using SSL/TLS 6

To print documents securely with IPP protocol, you can use the IPPS protocol.
To Configure IPPS settings using a web browser:
a On the machine's web page, click Network, and then click Protocol. If the IPP check box is already
selected, go to step e.
b Select the IPP check box, and then click Submit. c Restart the machine to activate the configuration. d On the machine's web page, click Network, and then click Protocol. e Click HTTP Server Settings. f Select the HTTPS(Port443) check box, and then click Submit. g Restart the machine to activate the configuration.
Communication using IPPS cannot prevent unauthorized access to the print server.
70
Security features
6
NOTE

Sending an E-mail securely 6

Configuration using Web Based Management (web browser) 6
You can configure secured E-mail sending with user authentication or E-mail sending using SSL/TLS on the Web Based Management screen.
a Start your web browser. b Type “vmachine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the
IP address of the machine or the print server name).
For example: v192.168.1.2/
c No password is required by default. If you have previously set a password, enter it and press .
d Click Network. e Click Protocol. f Click Advanced Setting of POP3/SMTP and make sure that the status of POP3/SMTP is Enabled. g You can configure the POP3/SMTP settings on this page.
• For more information, see the Help text in Web Based Management.
• You can also confirm whether the E-mail settings are correct after configuration by sending a test E-mail.
• If you do not know the POP3/SMTP server settings, please contact your system administrator or ISP (Internet Service Provider) for details.
h After configuring, click Submit. The Test E-mail Send Configuration dialog box appears. i Follow the instructions on-screen if you want to test with the current settings.
Sending an E-mail with user authentication 6
This machine supports POP before SMTP and SMTP-AUTH methods to send an E-mail via an E-mail server that requires user authentication. These methods prevent an unauthorized user from accessing the E-mail server. You can use Web Based Management or BRAdmin Professional 3 to configure these settings. You can use POP before SMTP and SMTP-AUTH methods for E-mail Notification.
E-mail server settings
You need to match the settings of SMTP authentication method with the method used by your E-mail server. Contact your network administrator or your ISP (Internet Service Provider) about the E-mail server configuration.
You will also need to check SMTP-AUTH of SMTP Server Authentication Method to enable the SMTP server authentication.
71
Security features
6
SMTP settings
You can change the SMTP port number using Web Based Management. This is useful if your ISP (Internet
Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service.
By changing the SMTP port number to a specific number which your ISP is using for the SMTP server (for
example, port 587), you would then be able to send an E-mail via the SMTP server.
If you can use both POP before SMTP and SMTP-AUTH, we recommend choosing SMTP-AUTH.
If you choose POP before SMTP for the SMTP Server Authentication Method, you need to configure the
POP3 settings. You can also use the APOP method if needed.
Sending an E-mail securely using SSL/TLS 6
This machine supports SSL/TLS methods to send an E-mail via an E-mail server that requires secure SSL/TLS communication. To send E-mail via an E-mail server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS or POP3 over SSL/TLS correctly.
Verifying Server Certificate
If you choose SSL or TLS for SMTP over SSL/TLS or POP3 over SSL/TLS, the Verify Server Certificate
check box will be automatically checked to verify the Server Certificate.
• Before you verify the Server Certificate, you must import the CA certificate that has been issued by the CA that signed the Server Certificate. Contact your network administrator or your ISP (Internet Service Provider) to confirm whether a CA certificate import is necessary. For importing the certificate, see Import and export a CA certificate on page 65.
• If you do not need to verify the Server Certificate, uncheck Verify Server Certificate.
Port Number
If you choose SSL or TLS, the SMTP Port or POP3 Port value will be changed to match the protocol. If
you want to change the port number manually, enter the port number after you choose SMTP over SSL/TLS or POP3 over SSL/TLS.
You must configure the POP3/SMTP communication method to match the E-mail server. For details of the
E-mail server settings, contact your network administrator or ISP (Internet Service Provider).
In most cases, the secured webmail services require the following settings:
(SMTP)
SMTP Port: 587
SMTP Server Authentication Method: SMTP-AUTH
SMTP over SSL/TLS: TLS
(POP3)
POP3 Port: 995
POP3 over SSL/TLS: SSL
72
Security features
6
NOTE

Using IEEE 802.1x authentication 6

You can configure IEEE 802.1x authentication for a wired or a wireless network.
IEEE 802.1x authentication configuration using Web Based Management (web browser) 6
If you are configuring IEEE 802.1x authentication for a wired or a wireless network using Web Based Management, follow the instructions.
You can also configure IEEE 802.1x authentication using:
(Wired network)
BRAdmin Professional 3
(Wireless network)
Wireless setup wizard from the control panel (For details, see Configuring your machine for an enterprise
wireless network on page 22.)
Wireless setup wizard on the CD-ROM (For details, see Wireless configuration temporarily using a USB
cable (Recommended) on page 12.)
BRAdmin Professional 3
• If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate issued by a CA before you start configuration. Contact your network administrator about the Client Certificate. If you have installed more than one certificate, we recommend you write down the certificate you want to use. For details on installing the certificate, see Using Certificates for device security on page 55.
• Before you verify the Server Certificate, you must import the CA certificate that has been issued by the CA that signed the Server Certificate. Contact your network administrator or your ISP (Internet Service Provider) to confirm whether a CA certificate import is necessary. For details on importing the certificate, see Import and export a CA certificate on page 65.
• For the details of each certificate, see Using Certificates for device security on page 55.
a Start your web browser. b Type “vmachine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the
IP address of the machine or the print server name).
For example: v192.168.1.2/
73
Security features
6
NOTE
• If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “SharedPrinter” instead of the IP address.
• For example: vSharedPrinter/
If you enable a NetBIOS name, you can also use the node name.
• For example: vbrnxxxxxxxxxxxx/
The NetBIOS name can be seen in the Network Configuration Report (See Printing the Network Configuration Report on page 39).
• For Macintosh users, you can have easy access to the Web Based Management System by clicking the machine icon on the Status Monitor screen. For more information: see User's Guide.
c No password is required by default. If you have previously set a password, enter it and press .
d Click Network. e (Wired) Click Wired and then choose Wired 802.1x Authentication.
(Wireless) Click Wireless and then choose Wireless (Enterprise).
f Now you can configure the IEEE 802.1x authentication settings.
If you want to enable IEEE 802.1x authentication for wired network, check Enabled for Wired 802.1x
status on the Wired 802.1x Authentication page.
For the details of IEEE 802.1x authentication and the inner authentication methods, see IEEE 802.1x
Authentication on page 91.
If you are using EAP-TLS authentication, you must choose the Client Certificate that has been
installed (shown with Certificate Name) for verification from the Client Certificate pull-down list.
If you choose EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, you can choose the
verification method from the Server Certificate Verification pull-down list. You can verify the Server Certificate by using the CA certificate, imported to the machine in advance, that has been issued by the CA that signed the Server Certificate.
You can choose one of the following verification methods from the Server Certificate Verification pull-down list.
No Verification
The Server Certificate can always be trusted. The verification is not performed.
CA Cert.
The verification method to check the CA reliability of the Server Certificate, using the CA certificate that has been issued by the CA that signed the Server Certificate.
CA Cert. + ServerID
1
The verification method to check the Common Name the CA reliability of the Server Certificate.
1
The Common Name verification compares the Common Name of the Server Certificate to the character string configured for the Server ID. Before you use this method, contact your system administrator about the Server Certificate’s Common Name and then configure Server ID.
value of the Server Certificate, in addition to
74
Security features
6
g After configuring, click Submit.
(Wired) After configuring, connect your machine to the IEEE 802.1x supported network. After a few minutes, print the Network Configuration Report to check the <Wired IEEE 802.1x> Status. (See Printing the Network Configuration Report on page 39.)
Success
The wired IEEE 802.1x function is enabled and the authentication was successful.
Failed
The wired IEEE 802.1x function is enabled, however, the authentication failed.
Off
The wired IEEE 802.1x function is not available.
(Wireless) Shortly after configuring, WLAN report will be printed automatically. Check your wireless configuration on the report. See Printing the WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) on page 40.
75
7
7

Troubleshooting 7

Overview 7

This chapter explains how to resolve typical network problems you may encounter when using the Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/
.
Please go to the Brother Solutions Center at http://solutions.brother.com/ page to download the other manuals.
and click Manuals on your model
Identifying your problem 7
Make sure that the following items are configured before reading this chapter.
First check the following:
The power cord is connected properly and the Brother machine is turned on.
The access point (for wireless), router or hub are turned on and its link button is blinking.
All protective packaging has been removed from the machine.
The toner cartridges and drum unit are installed properly.
The top and back covers are fully closed.
Paper is inserted properly in the paper tray.
(For wired networks) A network cable is securely connected to the Brother machine and the router or hub.
Go to the page for your solution from the lists below 7
I cannot complete the wireless network setup configuration. (See page 77.)
The Brother machine is not found on the network during the printer driver installation. (See page 77.)
The Brother machine cannot print over the network. (See page 78.)
The Brother machine is not found on the network even after successful installation. (See page 78.)
I'm using security software. (See page 80.)
I want to check that my network devices are working properly. (See page 81.)
76
Troubleshooting
7
I cannot complete the wireless network setup configuration.
Question Interface Solution
My machine does not connect during wireless setup?
Are your security settings (SSID/Network Key) correct?
Are you using MAC address filtering?
Is your WLAN access point/router in a stealth mode? (not broadcasting the SSID)
I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do?
wireless Turn your wireless router Off and back On. Then try and configure the
wireless settings again.
wireless Reconfirm and choose the correct security settings.
• The manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
• See the instructions supplied with your WLAN access point/router for information on how to find the security settings.
• Ask the manufacturer of your WLAN access point/router or ask your Internet provider or network administrator.
For information on what the SSID and Network Key are, see Wireless
network terms and concepts (For HL-3140CW, HL-3150CDW and HL-3170CDW) on page 93.
wireless Confirm the MAC address of the Brother machine is allowed in the filter. You
can find the MAC address from the Brother machine's control panel. (See Function table and default factory settings on page 41.)
wireless You should type the correct SSID name or Network Key by hand.
Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless network setup. (For more information, see Configuring your machine when the SSID is not broadcast on page 20.)
wireless Use the Network Connection Repair Tool. See The Brother machine cannot
print over the network. The Brother machine is not found on the network even after successful installation. on page 78.
The Brother machine is not found on the network during the printer driver installation.
Question Interface Solution
Is your machine connected to the network and does it have a valid IP address?
Are you using security software?
wired/ wireless
wired/ wireless
Print the Network Configuration Report and check that Ethernet Link
Status or Wireless Link Status is Link OK. See Printing the Network Configuration Report on page 39.
Choose to search for the Brother machine again on the installer dialog
box.
Allow access when the alert message of the security software appears
during the printer driver installation.
For more information about security software, see I'm using security
software. on page 80.
77
Troubleshooting
7
NOTE
The Brother machine is not found on the network during the printer driver installation. (continued)
Question Interface Solution
Is your Brother machine placed too far from the
wireless Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.
WLAN access point/router?
Are there any obstructions (walls or furniture, for
wireless Move your Brother machine to an obstruction-free area or closer to the
WLAN access point/router. example) between your machine and the WLAN access point/router?
Is there a wireless computer, Bluetooth
wireless Move all the devices away from the Brother machine or WLAN access
point/router. supported device, microwave oven, or digital cordless phone near the Brother machine or the WLAN access point/router?
The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation.
Question Interface Solution
Are you using security software?
Is your Brother machine assigned with an available IP address?
wired/ wireless
wired/ wireless
See I'm using security software. on page 80.
(Windows
Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool.
Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask.
To use the Network Connection Repair Tool, ask the network administrator for the details, and then follow the steps below:
• (Windows®XP/XP Professional x64 Edition/Windows
Vista rights.
• Make sure that the Brother machine is turned on and is connected to the same network as your computer.
®
)
®
/Windows®7/Windows® 8) You must log on with Administrator
78
Troubleshooting
7
NOTE
NOTE
The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. (continued)
Question Interface Solution
Is your Brother machine assigned with an available IP address?
(continued)
wired/ wireless
1 (Windows
Click the Start button, All Programs, Accessories and Windows Explorer, and then My Computer (Computer).
(Windows Vista
Click the button and Computer.
2 Double-click Local Disk (C:), Program Files or Program Files (x86)
for 64-bit OS users, Browny02, Brother, BrotherNetTool.exe to run the program.
If the User Account Control screen appears, permit the window to continue the installation.
3 Follow the on-screen instructions.
4 Make sure that you can print or scan.
®
XP, Windows Server®2003/2008)
®
/Windows®7)
The Network Connection Repair Tool will start automatically if you check the Enable Connection Repair Tool box using Status Monitor. Right­click on the Status Monitor screen, click Options, Details, and then click the Diagnostic tab. This is not recommended when your network administrator has set the IP address to static, since it will automatically change the IP address.
If the correct IP address and the Subnet mask are still not assigned even after using the Network Connection Repair Tool, ask the network administrator for this information, or visit the Brother Solutions Center at http://solutions.brother.com/
.
79
Troubleshooting
7
The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. (continued)
Question Interface Solution
Did your previous printing job fail?
wired/ wireless
If the failed printing job is still in the print queue of your computer, delete
it.
Double-click the printer icon in the following folder and then choose the
Cancel All Documents in the Printer menu:
(Windows
®
XP/Windows Server® 2003)
Start and Printers and Faxes.
®
(Windows Vista
)
, Control Panel, Hardware and Sound, and then Printers.
(Windows
®
7)
, Devices and Printers, and then Printers and Faxes.
(Windows Server
Start, Control Panel and Printers.
Are you connecting the Brother machine to the network using wireless capabilities?
wireless Print the WLAN report to confirm the state of the wireless connection.
(For how to print, see Printing the WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) on page 40.)
If there is an error code on the printed WLAN report: see Quick Setup Guide: Troubleshooting.
See The Brother machine is not found on the network during the printer
driver installation. on page 77.
I have checked and tried all of above, however the
wired/ wireless
Uninstall the printer driver and reinstall it.
Brother machine does not print. Is there anything else I can do?
I'm using security software.
Question Interface Solution
Did you choose to accept the security alert dialog box during the printer driver installation, applications' start-up process, or when using the printing features?
wired/ wireless
If you did not choose to accept the security alert dialog box, the firewall function of your security software may be rejecting access. Some security software might block access without showing a security alert dialog box. To allow access, see the instructions of your security software or ask the manufacturer.
®
2008)
80
Troubleshooting
7
I'm using security software. (continued)
Question Interface Solution
I want to know the necessary port number for the security software settings.
wired/ wireless
The following port numbers are used for Brother network features:
Network printing1 i Port number 161 and 137/ Protocol UDP
BRAdmin Light1 i Port number 161 / Protocol UDP
1
Windows® only.
For details on how to open the port, see the instructions of the security software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine, access point/router, or network hub turned on?
Where can I find my Brother machine's network settings, such as IP address?
How can I check the link status of my Brother machine?
Can I “ping” the Brother machine from my computer?
wired/ wireless
wired/ wireless
wired/ wireless
wired/ wireless
Make sure you have confirmed all instructions in First check the following: on page 76.
Print the Network Configuration Report. See Printing the Network Configuration Report on page 39.
Print the Network Configuration Report and check that Ethernet Link
Status or Wireless Link Status is Link OK. See Printing the Network Configuration Report on page 39.
Ping the Brother machine from your computer using the IP address or the node name.
Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
Is the Brother machine connecting to the wireless network?
I have checked and tried all of the above, however, I'm still having problems. Is there anything else I can do?
Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
(Windows
®
) Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
®
) Confirm
the IP address and the Subnet Mask using the Network Connection Repair Tool. in Is your Brother machine assigned with an available IP address? on page 78.
wireless Print the WLAN report to confirm the state of the wireless connection. For
how to print, see Printing the WLAN report (For HL-3140CW, HL-3150CDW and HL-3170CDW) on page 40. If there is an error code on the printed WLAN report: see Quick Setup Guide: Troubleshooting.
wireless See the instructions supplied with your WLAN access point/router to find the
SSID and the Network Key information and set them correctly. For details of the SSID and the Network Key, See Are your security settings
(SSID/Network Key) correct? in I cannot complete the wireless network setup configuration. on page 77.
81
Section II
Network Glossary II
Types of network connections and protocols 83 Configuring your machine for a network 89
Wireless network terms and concepts (For HL-3140CW, HL-3150CDW and HL-3170CDW)
93
Additional network settings from Windows Security terms and concepts 100
®
97
8
Types of network connections and
TCP/IPTCP/IP
8
protocols

Types of network connections 8

Wired network connection example 8
Peer-to-Peer printing using TCP/IP 8
In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no central server controlling file access or machine sharing.
1 Router
8
2 Network machine (your machine)
In a smaller network of 2 or 3 computers, we recommend the Peer-to-Peer printing method as it is easier
to configure than the Network Shared printing method. See Network Shared printing on page 84.
Each computer must use the TCP/IP Protocol.
The Brother machine needs an appropriate IP address configuration.
If you are using a router, the Gateway address must be configured on the computers and the Brother
machine.
83
Types of network connections and protocols
8
Network Shared printing 8
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.
1 Client computer
2 Computer known as “Server” or “Print server”
3 TCP/IP, USB, or parallel (where available)
4 Network machine (your machine)
In a larger network, we recommend a Network Shared printing environment.
The “server” or the “print server” must use the TCP/IP print protocol.
The Brother machine needs to have an appropriate IP address configuration unless the machine is
connected via the USB or the parallel interface at the server.
84
Types of network connections and protocols
8
NOTE
NOTE

Protocols 8

TCP/IP protocols and functions 8
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources.
The print server used on the Brother machine supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol.
TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail. This protocol
®
can be used in almost all operating systems such as Windows The following TCP/IP protocols are available on the Brother machine.
• You can configure the protocol settings by using the HTTP interface (web browser). (See How to configure the machine settings using Web Based Management (web browser) on page 45.)
• To find what protocols your Brother machine supports, see Supported protocols and security features on page 104.
, Windows Server®, Mac OS X and Linux®.
• For information about supported security protocols, see Security protocols on page 101.
DHCP/BOOTP/RARP 8
By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured.
To use the DHCP/BOOTP/RARP protocols, please contact your network administrator.
APIPA 8
If you do not assign an IP address manually (using the control panel of the machine or the BRAdmin software) or automatically (using a DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA) protocol will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255.
ARP 8
Address Resolution Protocol performs mapping of an IP address to a MAC address in a TCP/IP network.
85
Types of network connections and protocols
8
NOTE
DNS client 8
The Brother print server supports the Domain Name System (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.
NetBIOS name resolution 8
Network Basic Input/Output System name resolution enables you to obtain the IP address of the other device using its NetBIOS name during the network connection.
WINS 8
Windows® Internet Name Service is an information providing service for the NetBIOS name resolution by consolidating an IP address and a NetBIOS name that is in the local network.
LPR/LPD 8
Commonly used printing protocols on a TCP/IP network.
SMTP client 8
Simple Mail Transfer Protocol (SMTP) client is used to send E-mails via the Internet or Intranet.
Custom Raw Port (Default is Port 9100) 8
Another commonly used printing protocol on a TCP/IP network. It enables interactive data transmission.
IPP 8
The Internet Printing Protocol allows you to print documents directly to any accessible machine via the Internet.
For details of the IPPS protocol, see Security protocols on page 101.
mDNS 8
mDNS allows the Brother print server to automatically configure itself to work in a Mac OS X Simple Network Configured system.
86
Types of network connections and protocols
8
NOTE
NOTE
TELNET 8
The TELNET protocol allows you to control the remote network devices on a TCP/IP network from your computer.
SNMP 8
The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, routers and Brother network ready machines. The Brother print server supports SNMPv1, SNMPv2c and SNMPv3.
For details of the SNMPv3 protocol, see Security protocols on page 101.
LLMNR 8
The Link-Local Multicast Name Resolution protocol (LLMNR) resolves the names of neighboring computers if the network does not have a Domain Name System (DNS) server. The LLMNR Responder function works in both the IPv4 or IPv6 environment when using a computer that has the LLMNR Sender function such as
®
Windows Vista
, Windows®7 and Windows® 8.
Web Services 8
The Web Services protocol enables Windows Vista®, Windows®7 or Windows® 8 users to install the drivers used for printing by right-clicking the machine icon from the Network folder. (See Installing drivers used for
®
printing via Web Services (Windows Vista
, Windows®7 and Windows® 8) on page 97.) The Web Services
also lets you check the current status of the machine from your computer.
HTTP 8
The HTTP protocol is used to transmit the data between a web server and a web browser.
For details of the HTTPS protocol, see Security protocols on page 101.
87
Types of network connections and protocols
8
SNTP 8
The Simple Network Time Protocol is used to synchronize computer clocks on a TCP/IP network. You can configure the SNTP settings using Web Based Management (web browser). (For the details, see How to configure the SNTP protocol using Web Based Management on page 49.)
CIFS 8
The Common Internet File System is the standard way that computer users share files and printers in
®
Windows
.
IPv6 8
IPv6 is the next generation internet protocol. For more information on the IPv6 protocol, visit the model page for the machine you are using at http://solutions.brother.com/
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9
9
NOTE

Configuring your machine for a network 9

IP addresses, subnet masks and gateways 9

To use the machine in a networked TCP/IP environment, you need to configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers. If it is not, you must properly configure the subnet mask and the gateway address.
IP address 9
An IP address is a series of numbers that identifies each device connected to a network. An IP address consists of four numbers separated by dots. Each number is between 0 and 255.
Example: In a small network, you would normally change the final number.
192.168.1.1
192.168.1.2
192.168.1.3
How the IP address is assigned to your print server: 9
If you have a DHCP/BOOTP/RARP server in your network the print server will automatically obtain its IP address from that server.
On smaller networks, the DHCP server may also be the router.
For more information on DHCP, BOOTP and RARP, see:
Using DHCP to configure the IP address on page 105. Using BOOTP to configure the IP address on page 107. Using RARP to configure the IP address on page 106.
If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255. For more information on APIPA, see Using APIPA to configure the IP address on page 107.
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Configuring your machine for a network
9
Subnet mask 9
Subnet masks restrict network communication.
Example: Computer 1 can talk to Computer 2
•Computer 1
IP Address: 192.168. 1. 2
Subnet Mask: 255.255.255.000
•Computer 2
IP Address: 192.168. 1. 3
Subnet Mask: 255.255.255.000
Where the 0 is in the Subnet mask, there is no limit to communication at this part of the address. What this means in the above example is, we can communicate with any device that has an IP address that begins with
192.168.1.x. (where x. are numbers between 0 and 255).
Gateway (and router) 9
A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination. The router knows where to direct data that arrives at the gateway. If a destination is located on an external network, the router transmits data to the external network. If your network communicates with other networks, you may need to configure the Gateway IP address. If you do not know the Gateway IP address, then contact your Network Administrator.
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Configuring your machine for a network
9

IEEE 802.1x Authentication 9

IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point (authenticator). After your request has been verified by the RADIUS server, your machine can access the network.
Authentication methods 9
LEAP (For wireless network)
Cisco LEAP (Lightweight Extensible Authentication Protocol) has been developed by Cisco Systems, Inc. which uses a user ID and password for authentication.
EAP-FAST
EAP-FAST (Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling) has been developed by Cisco Systems, Inc. which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process.
The Brother machine supports the following inner authentication methods:
• EAP-FAST/NONE
• EAP-FAST/MS-CHAPv2
• EAP-FAST/GTC
EAP-MD5 (For wired network)
EAP-MD5 (Extensible Authentication Protocol-Message Digest Algorithm 5) uses a user ID and password for challenge-response authentication.
PEAP
PEAP (Protected Extensible Authentication Protocol) has been developed by Microsoft Corporation, Cisco Systems and RSA Security. PEAP creates an encrypted SSL (Secure Sockets Layer)/TLS (Transport Layer Security) tunnel between a client and an authentication server, for sending a user ID and password. PEAP provides mutual authentication between the server and the client.
The Brother machine supports the following inner authentications:
• PEAP/MS-CHAPv2
• PEAP/GTC
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Configuring your machine for a network
9
EAP-TTLS
EAP-TTLS (Extensible Authentication Protocol-Tunneled Transport Layer Security) has been developed by Funk Software and Certicom. EAP-TTLS creates a similar encrypted SSL tunnel to PEAP, between a client and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual authentication between the server and the client.
The Brother machine supports the following inner authentications:
• EAP-TTLS/CHAP
• EAP-TTLS/MS-CHAP
• EAP-TTLS/MS-CHAPv2
• EAP-TTLS/PAP
EAP-TLS
EAP-TLS (Extensible Authentication Protocol-Transport Layer Security) requires digital certificate authentication both at a client and an authentication server.
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10
Wireless network terms and concepts
10
(For HL-3140CW, HL-3150CDW and HL-3170CDW)

Specifying your network 10

SSID (Service Set Identifier) and channels 10
You need to configure the SSID and a channel to specify the wireless network you want to connect to.
SSID
Each wireless network has its own unique network name and it is technically referred to as SSID. The SSID is a 32-byte or less value and is assigned to the access point. The wireless network devices you want to associate to the wireless network should match the access point. The access point and wireless network devices regularly send wireless packets (referred to as beacons) which have the SSID information. When your wireless network device receives a beacon, you can identify wireless networks that are enough to connect to.
Channels
Wireless networks use channels. Each wireless channel is on a different frequency. There are up to 14 different channels that can be used when using a wireless network. However, in many countries the number of channels available is restricted.
10

Security terms 10

Authentication and encryption 10
Most wireless networks use some kind of security settings. These security settings define the authentication (how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Brother wireless machine, it will not be able to connect to the wireless network. Therefore care must be taken when configuring these options. Please see Supported protocols and security features on page 104 for which authentication and encryption methods your Brother wireless machine supports.
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Wireless network terms and concepts (For HL-3140CW, HL-3150CDW and HL-3170CDW)
10
NOTE
Authentication and Encryption methods for a personal wireless network 10
A personal wireless network is a small network, such as a home wireless network, without IEEE 802.1x support.
If you want to use your machine in an IEEE 802.1x supported wireless network, see Authentication and Encryption methods for an enterprise wireless network on page 95.
Authentication methods 10
Open system
Wireless devices are allowed to access the network without any authentication.
Shared key
A secret pre-determined key is shared by all devices that will access the wireless network.
The Brother wireless machine uses the WEP key as the pre-determined key.
WPA-PSK/WPA2-PSK
Enables a Wi-Fi Protected Access™ Pre-shared key (WPA-PSK/WPA2-PSK), which enables the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK (WPA-Personal).
Encryption methods 10
None
No encryption method is used.
WEP
When using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity check and rekeying mechanism.
AES
AES (Advanced Encryption Standard) provides stronger data protection by using a symmetric-key encryption.
• IEEE 802.11n does not support WEP or TKIP for the encryption method.
• If you want to connect to your wireless network using IEEE 802.11n, we recommend to choose AES.
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