form or by any means without permission in writing
from the publisher.
Specifications are subject t o c hange without notice.
PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother facsimile equipment. It includes information required for field
troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will
be able to understand equipment function, to rapidly repair the equipment and order any necessary
spare part s.
To perform appropriate maintenance so that the facsimile equipment is always in best condition for
the customer, the service personnel must adequately understand and apply this manual.
This manual is made up of six chapter s and appendices.
CHAPTER I.GENERAL DESCRIPTION
CHAPTER II.INSTALLATION
CHAPTER III.THEORY OF OPERATION
CHAPTER IV.DISASSEMBLY/ REASSEMBLY AND LUBRICATION
CHAPTER V. MAINTENANCE MODE
CHAPTER VI. ERROR INDICATIO N AND T ROUBLESHOOTING
This manual describes the models and their versions to be destined for major countries. T he specifications
and functions are subject to change depending upon each destination.
The figure below shows the equipment appearance and approximate dimensions.
Models except
FAX-T78
Weight:Machine proper (excluding accessories)Approx. 2.9 kgApprox. 3.0 kg
1.2Components
The equipment consists of the following major components:
FAX-T78
In packageMFC660MC/MFC960MC
Other models
Models except
European models
Approx. 4.5 kg
Approx. 4.1 kg
European models
Approx. 4.3 kg
I - 1
2.SPECIFICATIONS
(up to 25 pages for OPR**)
The tables below list the detailed specifications of typical models. The specifications of other
models differ f rom them on the points of with/without handset, LCD type and other s according to
destinations as shown on page I-7.
Model NameFAX560FAX580MCMFC660MC
EngineThermal transferThermal transferThermal transfer
ColorUpper: New Personal white
Transmission Speed (sec)1599
Modem Speed (bps)960014,40014,400
Group CompatibilityG3G3G3
Input/Output Width8.5"/8.5"8.5"/8.5"8.5"/8.5"
ADF (pages)101010
Paper Feeder (sheets)Letter: 50*, Legal: 30Letter: 50*, Legal: 30Letter: 50*, Legal: 30
Ribbon Yield (letter-size)150 pages (47 m)150 pages (47 m)150 pages (47 m)
Starter Ribbon Yield (letter-size)30 pages (10 m)30 pages (10 m)30 pages (10 m)
Replacement RollPC401: 47 m (150 pages) PC401: 47 m (150 pages)PC401: 47m (150 pages)
LCD Size16 x 116 x 116 x 1
On-Screen ProgrammingYesYesYes
Super FineYesYesYes
SmoothingYesYesYes
Gray Scale (levels)64 by Dithered64 by Dithered64 by Dithered
One Touch444
Speed Dial505050
Telephone IndexYes as "Search"Yes as "Search"Yes as "Search"
Speaker PhoneMonitorFull duplex (digital)Full duplex (digital)
HandsetYesYesYes
FAX/TEL SwitchYesYesYes
Distinctive Ring DetectionYesYesYes
Caller IDYesYesYes
Call Waiting Caller IDYesYesYes
TAD InterfaceYesYesYes
Enhanced Remote ActivationYesYesYes
Automatic RedialYesYesYes
Next-FAX ReservationYesYesYes
Multi-Resolution TransmissionYesYesYes
Polling TypeSim/SeqSim/SeqSim/Seq
Delayed Transmission3-timer3-timer3-timer
Call ReservationYesYesYes
Electronic CoverpageYes-SuperYes-SuperYes-Super
Call Back MessageYesYesYes
Activity ReportYesYesYes
TX Verification ReportYesYesYes
Memory Capacity (pages)
(up to 25 pages for OPR**)
ECMYesYesYes
BroadcastingYesYesYes
(1485)
Lower: 1473 gray
512 KB
Upper: New Personal white
(1485)
Lower: 1473 gray
512 KB
Upper: MFC white
(1495 gray)
Lower: 1473 gray
512 KB
(up to 25 pages for OPR**)
(1/2)
*Paper feeder: 50 sheets for US/Canada
**Page memory: 25 pages in OPR (out-of-paper reception), 22 pages in quick scan
I - 2
Model NameFAX-T72FAX-T74
EngineThermal transferThermal transfer
ColorNew Personal black (1293)New Personal black (1293)
Transmission Speed (sec)1515
Modem Speed (bps)96009600
Group CompatibilityG3G3
Input/Output Width8.5"/8.5"8.5"/8.5"
ADF (pages)1010
Paper Feeder (A4-size)30 sheets30 sheets
Ribbon Yield (A4-size)144 pages (47 m)144 pages (47 m)
Starter Ribbon (A4-size)Yes-10 m (30 pages)Yes-10 m (30 pages)
LCD Size16 x 116 x 1
On-Screen ProgrammingYesYes
Super FineYesYes
SmoothingYesYes
Gray Scale (levels)64 by Dithered64 by Dithered
One Touch44
Speed Dial5050
Telephone IndexYes as "Search"Yes as "Search"
Speaker PhoneMonitorMonitor
HandsetNoYes
FAX/TEL SwitchYesYes
Caller IDYes
Out-of-Paper ReceptionYesYes
Multi-Copying w/ SortingYesYes
Enlargement/Reduction RatioYes (50-150%)Yes (50-150%)
Multi-TransmissionNo (w/o SHIFT key)No (w/o SHIFT key)
Confidential MailboxNoNo
Auto ReductionYesYes
Message ManagerNoNo
TAD Recording TimeNoNo
Fax Forwarding/PagingYes-Only Fax ForwardingYes-Only Fax Forwarding
Fax RetrievalYesYes
Fax-/Voice-on-DemandNoNo
Fax & Voice MailboxNoNo
Help ListYesYes
MFL PRO for FAXNoNo
Optional MemoryNoNo
Memo ManagerNoNo
Mute KeyNoYes-music on hold;
Backup for Clock9 hours9 hours
Output TrayNot availableNot available
Backup for Page MemoryNoNo
Power ConsumptionStandby:
Less than 2 W (SWITZ)
Less than 5 W (Other countries)
Peak: 150 W
Others
Standby:
Peak: 150 W
Green Sleeves
Less than 2 W (SWITZ, DEN)
Less than 5 W (Other countries)
I - 7
Model NameFAX-T76FAX-T78
Out-of-Paper ReceptionYesYes
Multi-Copying w/ SortingYesYes
Enlargement/Reduction RatioYes (50-150%)Yes (50-150%)
Multi-TransmissionNo (w/o SHIFT key)No (w/o SHIFT key)
Confidential MailboxNoNo
Auto ReductionYesYes
Message ManagerYesYes
TAD Recording Time15 minutes15 minutes
Fax Forwarding/PagingYes-bothYes-both
Fax RetrievalYesYes
Fax-/Voice-on-DemandNoNo
Fax & Voice MailboxNoNo
Help ListYesYes
MFL PRO for FAXReadyNo
Optional MemoryNoNo
Memo ManagerNoNo
Mute KeyYes-music on hold;
Backup for Clock15 hours15 hours
Output TrayNot availableNot available
Backup for Page Memory6 hours6 hours
Power ConsumptionStandby:
Peak: 150 W
Others
Green Sleeves
Less than 2 W (SWITZ, DEN)
Less than 5 W (Other countries)
Yes-music on hold;
4 melodies, 8 patterns, and OFF
Standby:
Less than 2 W (SWITZ)
Less than 5 W (Other countries)
Peak: 150 W
Ringer pattern:
8 patterns available
(2/2)
I - 8
Model NameFAX-T82
FAX-T84
Green Sleeves
Out-of-Paper ReceptionYesYesYes
Multi-Copying w/SortingYesYesYes
Enlargement/Redcution RatioYes(50-150%)Yes(50-150%)Yes(50-150%)
Multi-TransmisionNo ( w/o SHIFT key)No ( w/o SHIFT key)No ( w/o SHIFT key)
Confidential M a ilBoxNoNoNo
Auto ReductionYesYesYes
Message ManagerNoNoYes
TAD Recording TimeNoNo15 minutes
Fax Forwar ding/PagingYes - Only Fax For wardingYes - Only Fax ForwardingYes - both
Fax RetrievalYesYesYes
Fax & Voice on DemandNoNoNo
Fax & Voice MailboxNoNoNo
Help ListYesYesYes
MFL PRO for faxNo No No
Optional MemoryNoNoNo
Memo ManagerNoNoNo
Mute keyNo Yes - music on hold;
Backup for clock
Output trayNot available Not available Not available
Backup for Page Memory
Power ConsumptionStand-by: under 5 w***
Peak: 170 w
Others -
9 hours9 hours
6 hours6 hours
Stand-by: under 5 w***
Peak: 170 w
Stand-by: under 5 w***
Peak: 170 w
FAX-T86
Yes - music on hold;
Green Sleeves
15 hours
6 hours
(2/2)
Relationship between models and destinations
Base modelsMC models
w/o handsetw/ handsetSingle-row LCDDouble-row LCD
w/ job dial
American modelsFAX560FAX580MC/MFC660MC
European modelsFAX-T72/FAX-T82 FAX-T74/FAX-T84FAX-T76/FAX-T86FAX-T78
*Not provided on models w/o handset.
**Provided on MC models.
2.MECHANISMS
The facsimile equipment is classified into the following mechanisms:
Scanning Mechanism- ADF mechanism
Printing Mechanism- ACF and registration mechanism
Power Transmission Switching Mechanism
Sensors and Actuators
- Document scanning & feeding mechanism
- Printing and paper ejecting mechanism
III - 2
2.1Scanning Mechanism
The scanning mechanism consists of the document stacker, automatic document feeder (ADF),
separation roller, document LF roller, scanner, document ejection roller, and document sensors.
(For details about the sensors, refer to Section 2.4.)
Automatic document feeder (ADF)
If you set documents with their faces down on the stacker and start the transmitting operation, the
ADF (consisting of the separation roller and ADF parts) feeds those documents into the equipment,
starting from the bottom sheet (first page) to the top (last page), page by page. Each document
advances to the scanner with the document LF roller, and then it is fed out of the equipment with
the document ejection roller.
Scanner
The scanner uses a contact image sensor (CIS) unit which consists of an LED array illuminating
documents, a self-focus lens array collecting the reflected light, a CIS PCB carrying out
photoelectric conversion to output picture element data, and a cover glass on which a document
advances. When the document passes between the document pressure bar and the cover glass, it
is scanned.
2.2Printing Mechanism
The printing mechanism consists of the paper feeder, automatic cut sheet feeder (ACF), paper feed
roller 32, platen, thermal recording head, paper ejection roller, and sensors. (For details about the
sensors, refer to Section 2.4.)
Automatic cut sheet feeder (ACF) and registration mechanism
If the operator sets cut sheets into the paper feeder and receiving operation starts, the ACF (paper
feed roller 32 and ACF parts) feeds paper into the equipment, a sheet at a time. After the leading
edge of paper passes through the registration sensor actuator, the paper is further fed for the
specified time length. Accordingly, the leading edge will reach the platen where the paper skew will
be eliminated.
Printing and paper ejecting mechanism
The platen feeds the paper up to the printing position where the thermal recording head prints while
the thermal ink ribbon advances. Then the paper is fed out of the equipment with the paper ejection
roller.
2.3Power Transmission Switching Mechanism
The facsimile equipment has a single drive motor whose power transmission route can be switched
by the planetary gear system and by changing the motor rotation direction. This switching allows the
equipment to function in five operation modes—scanning, paper feeding, recording, paper ejecting,
and copying modes.
To switch to a particular mode, the motor rotates in the reverse direction. If the switching arm of the
planet gear ASSY turns on the arm HP switch, the motor further rotates by the specified number of
pulses to locate the planet gear ASSY in the particular mode position. Then the motor rotates in the
forward direction to enter the particular mode.
III - 3
2.4Sensors and Actuators
This equipment has two photosensors and five mechanical switches as described below.
•Document front sensor which detects the presence of documents.
•Document rear sensor which detects the leading and trailing edges of pages to tell the control
circuitry when the leading edge of a new page has reached the starting position and when the
scan for that page is over.
•Cover sensor which detects whether the control panel ASSY is closed.
•Hook switch sensor* which detects whether the handset is placed on the handset mount.
•Registration sensor which detects the leading and trailing edges of recording paper, which
allows the controller to determine the registration timing and check paper jam.
•Ribbon sensor which detects whether the ink ribbon is loaded.
•Arm HP switch which detects whether the switching arm of the drive unit is placed in the home
position.
*Not provided on models w/o handset.
The registration sensor and ribbon sensor is a photointerrupter consisting of a light-emitting diode
and a light-sensitive transistor. Each of them has an actuator separately arranged (see the next
page). When an actuator is not activated, its black end lies in the path of light issued from the lightemitting diode and interrupts its light so that the emitted light does not enter the light-sensitive
transistor. If paper or ribbon comes in so as to activate the actuator, the actuator's black end goes
out of the light path and the emitted light enters the light-sensitive transistor. This way, the sensor
detects the presence of paper or ink ribbon.
III - 4
*Not provided on models w/o handset.
Location of Sensors and Actuators
III - 5
3.CONTROL ELECTRONICS
3.1Configuration
The hardware configuration of the facsimile equipment is shown below.
*1 On the main PCB is the ribbon sensor.
*2 On the sensor PCB are these sensors:
To prevent the creation of secondary problems by mishandling, observe the following precautions
during maintenance work.
(1) Unplug the power cord from the power outlet before replacing parts or units. When having
access to the power supply, be sure to unplug the power cord from the power outlet.
(2) Be careful not to lose screws, washers, or other parts removed for parts replacement.
(3) When using soldering irons and other heat-generating tools, take care not to damage the resin
parts such as wires, PCBs, and covers.
(4) Before handling the PCBs, touch a metal portion of the equipment to discharge static
electricity; otherwise, the electronic parts may be damaged due to the electricity charged in
your body.
(5) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil.
(6) Be sure to reinsert self-tapping screws correctly, if removed.
(7) Tighten screws to the torque values listed on the next page.
(8) When connecting or disconnecting cable connectors, hold the connector bodies not the
cables. If the connector has a lock, always slide the connector lock to unlock it.
(9) Before reassembly, apply the specified lubricant to the specified points. (Refer to Section 2 in
this chapter.)
(10) After repairs, check not only the repaired portion but also that the connectors and other
related portions function properly before operation checks.
Cover stopper linkTaptite, pan B M4x6D1010.69 ±0.20 (7 ±2)Min. 0.40 (4.0)
ROM coverTaptite, cup B M3x810.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
Chute cover ASSYTaptite, cup B M3x840.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
ACF partsTaptite, bind B M3x840.39 ±0.20 (4 ±2)Min. 0.15 (1.5)
ADF partsTaptite, pan B M3x610.39 ±0.20 (4 ±2)Min. 0.10 (1.0)
Panel rear coverTaptite, cup B M3x840.39 ±0.20 (4 ±2)Min. 0.15 (1.5)
Control panel PCBTaptite, cup B M3x82 (1)*0.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
Handset mountTaptite, cup B M3x810.49 ±0.20 (5 ±2)Min. 0.15 (1.5)
Sensor PCBTaptite, cup B M3x810.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
Recorder frameTaptite, cup B M3x820.49 ±0.20 (5 ±2)Min. 0.20 (2.0)
Drive unitTaptite, cup B M3x820.49 ±0.20 (5 ±2)Min. 0.20 (2.0)
Sub frame ASSYTaptite, cup B M3x820.49 ±0.20 (5 ±2)Min. 0.20 (2.0)
MotorScrew, pan (spring washer) M3x610.69 ±0.20 (7 ±2)Min. 0.34 (3.5)
Lower coverTaptite, cup B M3x820.49 ±0.20 (5 ±2)Min. 0.15 (1.5)
CIS springTaptite, cup B M3x810.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
CIS holderTaptite, cup B M3x810.39 ±0.20 (4 ±2)Min. 0.20 (2.0)
Taptite, bind B M3x810.39 ±0.10 (4 ±1)Min. 0.20 (2.0)
Bottom plateTaptite, cup B M3x850.49 ±0.20 (5 ±2)Min. 0.15 (1.5)
(Drive unit)Taptite, cup S M3x610.69 ±0.20 (7 ±2)Min. 0.40 (4.0)
Grounding wireScrew, pan (plain washer) M4x6DB10.69 ±0.20 (7 ±2)Min. 0.40 (4.0)
Main PCBTaptite, cup B M3x810.49 ±0.20 (5 ±2)Min. 0.15 (1.5)
* The control panel PCB of base models is secured with a single screw.
IV - 2
Preparation
Prior to proceeding to the disassembly procedure,
(1) Unplug
- the modular jack of the telephone line,
- the modular jack of the curled cord* (and remove the handset*),
- the PC interface cable** and
- the modular jack of an external telephone set if connected. (Not shown below.)
(2) Remove
- the paper wire extension and paper feeder
- the output paper extension, and
- the ribbon cartridge.
How to Access the Object Component
•On the next page is a disassembly order flow which helps you access the object components.
To remove the motor, for example, first find it on the flow and learn its number (
case). You need to remove parts numbered
•Unless otherwise specified, the disassembled parts or components should be reassembled in
the reverse order of removal.
*Not provided on the FAX-T72/FAX-T82.
**Provided on the MFC660MC.
in this
, , and so as to access the motor.
IV - 3
IV - 4
1.1Cover Stopper Link, Ribbon Shaft Stopper, ROM Cover, and Control Panel ASSY
(1) Open the control pane ASSY (in the direction of arrow •).
(2) Remove the screw from the cover stopper link. Pull the link outwards (arrow ‚) to release it
from the control panel ASSY and then turn it to the front (arrow ƒ) to remove.
(3) Press the latch of the ribbon shaft stopper with a screwdriver to release it from the main
frame. The spring also comes off.
IV - 5
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