Brother DCP-J4110DW, MFC-J2310, MFC-J2510, MFC-J4310DW, MFC-J4410DW User manual
...
Brother Inkjet DCP/MFC
SERVICE MANUAL
MODELS: DCP-J4110DW
MFC-J2310/J2510/J4310DW
MFC-J4410DW/J4510DW
MFC-J4610DW/J4710DW
July 2012
SM-FAX137
8CAR(4)
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
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Trademarks
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Server, Outlook and Internet Explorer are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Macintosh, Mac OS and Safari are trademarks of Apple Inc., registered in the U.S. and other
countries.
Adobe, Illustrator and Photoshop are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance
Communications, Inc. or its affiliates in the United States and/or other countries.
PowerPC is a registered trademark of IBM in the United States and/or other countries.
Memory Stick PRO Duo, Memory Stick Duo, MagicGate, Memory Stick Micro and M2 are trademarks of
Sony Corporation.
AOSS is a trademark of Buffalo Inc.
WPA, WPA2, Wi-Fi Protected Access, Wi-Fi Protected Setup and Wi-Fi Direct are marks of the Wi-Fi
Alliance.
Wi-Fi and Wi-Fi Alliance are registered marks of the Wi-Fi Alliance.
AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Corel and CorelDraw are trademarks or registered trademarks of Corel Corporation and/or its
subsidiaries in Canada, the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement
specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
Open Source Licensing Remarks
This product includes open-source software.
To see the open source licensing remarks, please go to the manual download selection on your
model's home page of Brother Solutions Center at http://solutions.brother.com/.
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The table below shows the functional comparison between the models covered by this manual.
DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
LCD 1.8 inch 1.8 inch 3.7 inch 1.8 inch
Lower Tray --- --- --- --ADF --- --- ---
Duplex scan --- --- --- ---
MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
LCD 1.8 inch 3.7 inch 1.8 inch 3.7 inch
Lower Tray --- --- A4 and Letter A3 and LGR
ADF
Duplex scan --- --- ---
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TABLE OF CONTENTS
REGULATION ........................................................................................................................ ix
SAFETY INFORMATION ..................................................................................................... xiv
CHAPTER 1 SPECIFICATIONS ........................................................................................ 1-1
1 GENERAL ..................................................................................................................... 1-1
1.1 General .................................................................................................................1-1
1.2 Media Specification ..............................................................................................1-1
1.3 Paper Handling .....................................................................................................1-2
1.4 LCD Panel ............................................................................................................ 1-3
1.5 Memory .................................................................................................................1-3
1.6 Interface ................................................................................................................1-3
1.7 Others ...................................................................................................................1-4
2 FAX ................................................................................................................................1-5
3 PRINTER .......................................................................................................................1-5
4 COPY ............................................................................................................................. 1-6
5 SCANNER .....................................................................................................................1-7
6 SOFTWARE ..................................................................................................................1-7
7 NETWORK .................................................................................................................... 1-8
7.1 Network ................................................................................................................1-8
7.2 Wired ....................................................................................................................1-8
7.3 Wireless ................................................................................................................1-8
8 SUPPLIES/OPTIONS ....................................................................................................1-9
9 SERVICE INFORMATION ............................................................................................. 1-9
10 PAPER ........................................................................................................................1-10
10.1 Paper ..................................................................................................................1-10
10.2 Printable Area .....................................................................................................1-13
CHAPTER 2 TROUBLESHOOTING ..................................................................................2-1
1 INTRODUCTION ...........................................................................................................2-1
1.1 Precautions ...........................................................................................................2-1
1.2 Initial Check ..........................................................................................................2-2
2 OVERVIEW ................................................................................................................... 2-4
2.1 Cross-section Drawings ........................................................................................2-4
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2.1.1 Document scanning ..................................................................................... 2-4
2.1.2 Printer part ................................................................................................... 2-5
2.2 Document Feeding Path/Recording Paper Feeding Path .................................... 2-6
2.2.1 Document Feeding Path .............................................................................. 2-6
2.2.2 Recording Paper Feeding Path .................................................................... 2-6
2.3 Parts Names and Functions ................................................................................. 2-7
2.4 Block Diagram ...................................................................................................... 2-8
2.5 Components .........................................................................................................2-9
3 ERROR INDICATION .................................................................................................. 2-10
3.1 Error Code ..........................................................................................................2-10
3.2 Error Messages ................................................................................................. 2-15
3.3 Communications Error .......................................................................................2-17
4 TROUBLESHOOTING ................................................................................................2-21
4.1 Error Cause and Solutions ................................................................................. 2-21
4.2 Recording Paper Feeding Problems .................................................................. 2-58
4.2.1 Paper is not fed from paper tray .................................................................2-58
4.2.2 Paper is not fed from manual feed slot ...................................................... 2-60
4.2.3 Two or more sheets of paper fed at a time ................................................ 2-60
4.2.4 Paper feeding at an angle .......................................................................... 2-60
4.2.5 Recording paper jam ..................................................................................2-61
4.2.6 Prints only single side of the paper when duplex-printing .......................... 2-64
4.3 Print-image Problems .........................................................................................2-65
4.3.1 Defective images ........................................................................................2-65
4.3.2 Print-image problems .................................................................................2-66
4.4 Software-related Problems ................................................................................. 2-76
4.4.1 Cannot print data ........................................................................................2-76
4.5 Network Problems ..............................................................................................2-77
4.5.1 Cannot make a print through network connection ...................................... 2-77
4.6 Control Panel Problems ......................................................................................2-78
4.6.1 No display on LCD ..................................................................................... 2-78
4.6.2 No display on LED ..................................................................................... 2-78
4.6.3 The control panel does not work ................................................................ 2-78
4.6.4 Touch panel inoperative ............................................................................. 2-78
4.7 Document Feeding Problems .............................................................................2-79
4.7.1 Document can not be fed ........................................................................... 2-79
4.7.2 Document double feeding .......................................................................... 2-79
4.7.3 Document jam ............................................................................................2-80
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4.7.4 Wrinkles on documents ..............................................................................2-82
4.7.5 Document size not correctly detected ........................................................ 2-82
4.8 Scanned-image Problems .................................................................................. 2-83
4.8.1 Defective images .......................................................................................2-83
4.8.2 Troubleshooting from image defect ............................................................2-83
4.9 Fax Problems .....................................................................................................2-88
4.9.1 No faxes can be sent ................................................................................. 2-88
4.9.2 No faxes can be received ...........................................................................2-88
4.9.3 A communications error occurs ..................................................................2-88
4.10 Other Problems .................................................................................................. 2-89
4.10.1 The machine cannot be powered on .......................................................... 2-89
4.10.2 Memory card/PictBridge does not function (no response) ......................... 2-89
4.10.3 Data of memory card/PictBridge does not read ......................................... 2-89
4.10.4 Internal memory errors ............................................................................... 2-90
4.10.5 Security Function Lock related problems ................................................... 2-90
CHAPTER 3 DISASSEMBLY AND ASSEMBLY .............................................................. 3-1
1 PRECAUTIONS BEFORE PROCEEDING ...................................................................3-1
2 PACKING ......................................................................................................................3-3
3 SCREW CATALOGUE .................................................................................................. 3-4
4 SCREW TORQUE LIST ................................................................................................3-5
5 LUBRICATION ..............................................................................................................3-6
6 OVERVIEW OF GEARS .............................................................................................. 3-11
7 ROUTING OF HARNESSES AND INK SUPPLY TUBES .......................................... 3-12
8 DISASSEMBLY FLOW ............................................................................................... 3-20
9 DISASSEMBLY PROCEDURE ................................................................................... 3-22
9.1 Preparation .........................................................................................................3-22
9.2 Scanner Cover Damper and Scanner Cover Support ........................................ 3-27
9.3 ADF Unit .............................................................................................................3-29
9.3.1 ADF Hinge R ..............................................................................................3-34
9.3.2 ADF Document Support .............................................................................3-35
9.3.3 ADF Cover ASSY ....................................................................................... 3-36
9.3.4 ADF Back Cover, ADF Side Covers R and L, and ADF Front Cover ......... 3-37
9.3.5 ADF Separation Pad Holder ASSY ............................................................ 3-39
9.3.6 Eject Films ..................................................................................................3-41
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9.3.7 Document Separation Roller ASSY ........................................................... 3-42
9.3.8 Document Detection Sensor PCB and Document Scanning Position
Sensor PCB ...............................................................................................3-44
9.3.9 ADF Hinge L ...............................................................................................3-45
9.3.10 ADF Motor ..................................................................................................3-47
9.3.11 Second Side CIS Unit (Duplex scanning models only) .............................. 3-51
9.3.12 Second Side CIS Flat Cable (Duplex scanning models only) .................... 3-54
9.4 Manual Feed Slot Cover ASSY .......................................................................... 3-56
9.5 Document Scanner Top Cover ........................................................................... 3-57
9.5.1 First Side CIS Unit ......................................................................................3-58
9.5.2 First Side CIS Flat Cable ............................................................................3-60
9.6 Upper Cover ....................................................................................................... 3-62
9.7 Ink Cartridge Cover ............................................................................................ 3-64
9.8 Front Cover .........................................................................................................3-64
9.9 Lower Side Covers R and L ................................................................................3-65
9.10 Jam Clear Cover .................................................................................................3-66
9.11 Bank ASSY .........................................................................................................3-67
9.12 Media Module Cover .......................................................................................... 3-68
9.13 Inner Media Module Cover ................................................................................. 3-68
9.14 Ink Absorber Box ................................................................................................3-69
9.15 Control Panel ASSY ........................................................................................... 3-71
9.16 Wireless LAN PCB ASSY ...................................................................................3-73
9.17 Main PCB ASSY .................................................................................................3-74
9.18 Sensor Relay PCB ASSY ................................................................................... 3-76
9.19 MJ PCB ASSY ....................................................................................................3-77
9.20 Head/Carriage Unit and CR Timing Belt ............................................................. 3-78
9.21 Lower Tray Unit (LT models only) ...................................................................... 3-88
9.22 Power Supply PCB ASSY .................................................................................. 3-93
9.23 Speaker ..............................................................................................................3-96
9.24 Ink Refill ASSY ................................................................................................... 3-97
9.25 CR Encoder Strip ..............................................................................................3-100
9.26 Encoder Strip Guard Film ................................................................................. 3-101
9.27 Ink Cartridge Cover Sensor ASSY ................................................................... 3-102
9.28 Flushing Base ...................................................................................................3-103
9.29 Carriage Motor ASSY ....................................................................................... 3-106
9.30 Switchback Roller .............................................................................................3-107
9.31 Flushing Box .....................................................................................................3-109
9.32 PF Encoder Disk and PF Encoder Sensor PCB ASSY .................................... 3-110
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9.33 Paper Feed Motor .............................................................................................3-112
9.34 Paper Feed Roller ............................................................................................ 3-115
9.35 Paper Ejection Roller ........................................................................................3-116
9.36 Platen ...............................................................................................................3-118
9.37 Maintenance Unit ..............................................................................................3-119
9.38 Registration Sensor PCB ASSY .......................................................................3-120
9.39 Base Pad on Paper Tray ASSY ........................................................................ 3-124
9.40 T1 Paper Pull-in Roller ..................................................................................... 3-125
CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER
PARTS REPLACEMENT ..............................................................................4-1
1 IF YOU REPLACE THE MAIN PCB .............................................................................. 4-1
1.1 Customize destinations (Maintenance mode 74) ................................................. 4-3
1.2 Set the CIS type (Maintenance mode 59) ............................................................ 4-3
1.3 Install the firmware (Maintenance mode 28) ........................................................ 4-3
1.4 Initialize the EEPROM parameters (Maintenance mode 01) ................................4-5
1.5 Restore the head property data (Maintenance mode 68) ..................................... 4-5
1.6 Set the serial number (Maintenance mode 80) .................................................... 4-5
1.7 Restore machine information (Maintenance mode 46) .........................................4-8
1.8 Adjust the touch panel (Maintenance mode 78) ................................................... 4-8
1.9 Update the head property data (Maintenance mode 68) ...................................... 4-8
1.10 Acquire white level data (Maintenance mode 55) .................................................4-8
1.11 Adjustment of vertical print lines/software correction for inclination/corrugation/
ruled lines (Maintenance mode 65) ...................................................................... 4-8
1.12 Update the paper feeding correction values (Maintenance mode 58) .................. 4-8
1.13 Adjust margins in borderless printing (Maintenance mode 66) ............................ 4-8
1.14 Reset purge and flushing counts .......................................................................... 4-8
1.15 Write head calibration data (Maintenance mode 02) ............................................ 4-9
1.16 Check scanning and printing ................................................................................ 4-9
2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT ...................................................... 4-12
2.1 Update the head property data (Maintenance mode 68) .................................... 4-13
2.2 Perform ink supply purge (Maintenance mode 76) .............................................4-16
2.3 Check head nozzles (Maintenance mode 09) .................................................... 4-16
2.4 Adjust head inclination ........................................................................................4-16
2.5 Adjustment of vertical print lines/software correction for inclination/corrugation/
ruled lines (Maintenance mode 65) .................................................................... 4-18
2.6 Update paper feeding correction values (Maintenance mode 58) ...................... 4-18
2.7 Adjust margins in borderless printing (Maintenance mode 66) .......................... 4-18
2.8 Write head calibration data (Maintenance mode 02) .......................................... 4-18
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2.9 Check scanning and printing .............................................................................. 4-18
2.10 Obtain machine information at the user site (Instruction to the end user) .......... 4-19
3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT ... 4-20
3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of
the ADF unit on simplex scanning models) ........................................................ 4-21
3.2 Acquire white level data (Maintenance mode 55) (Not required after
replacement of the ADF unit on simplex scanning models) ............................... 4-21
3.3 Check scanning .................................................................................................. 4-21
4 IF YOU REPLACE THE CONTROL PANEL ASSY .................................................... 4-22
4.1 Adjust the touch panel (Maintenance mode 78) ................................................. 4-22
4.2 Check LCD operation (Maintenance mode 12) .................................................. 4-22
4.3 Check the operation of the control panel keys (Maintenance mode 13) ............ 4-22
5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX ...................... 4-23
5.1 Reset purge and flushing counts ........................................................................ 4-23
6 IF YOU REPLACE THE PAPER FEEDING RELATED PARTS and
MAINTENANCE UNIT ................................................................................................. 4-24
6.1 Check head nozzles (Maintenance mode 09) .................................................... 4-25
6.2 Adjustment of vertical print lines/software correction for inclination/corrugation/
ruled lines (Maintenance mode 65) .................................................................... 4-25
6.3 Update paper feeding correction values (Maintenance mode 58) ...................... 4-25
6.4 Adjust margins in borderless printing (Maintenance mode 66) .......................... 4-25
6.5 Check printing .....................................................................................................4-25
CHAPTER 5 SERVICE FUNCTIONS ................................................................................ 5-1
1 MAINTENANCE MODE ................................................................................................5-1
1.1 Entry to the Maintenance Mode ............................................................................5-1
1.1.1 How to Enter the Maintenance Mode for Service Personnel ....................... 5-1
1.1.2 How to Enter the End User-accessible Maintenance Mode ......................... 5-3
1.2 List of Maintenance-mode Functions ....................................................................5-4
1.3 Detailed Description of Maintenance-mode Functions ......................................... 5-5
1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) ................... 5-5
1.3.2 Creating of Head Calibration Data and Writing it into Flash ROM
(Maintenance mode 02) ...............................................................................5-6
1.3.3 Printout of Scanning Compensation White/Black Level Data
(Maintenance mode 05) .............................................................................5-11
1.3.4 ADF Performance Test (Maintenance mode 08) ....................................... 5-14
1.3.5 Printout of Test Pattern (Maintenance mode 09) ....................................... 5-14
1.3.6 Worker Switch Setting and Printout (Maintenance modes 10 and 11) ....... 5-16
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1.3.7 Operational Check of LCD (Maintenance mode 12) .................................. 5-19
1.3.8 Operational Check of Keys on Control Panel (Maintenance mode 13) ...... 5-20
1.3.9 EEPROM Dump and Log Information Saving (Maintenance mode 17) ..... 5-21
1.3.10 Updating of Firmware Using an External Memory
(Maintenance mode 28) .............................................................................5-22
1.3.11 Sensor Operational Check (Maintenance mode 32) .................................. 5-23
1.3.12 Printout of Dial Log (Maintenance mode 37) .............................................. 5-25
1.3.13 Backup of Machine Information (Maintenance mode 46) ........................... 5-26
1.3.14 Setting of Country/Language (Maintenance mode 52) ..............................5-28
1.3.15 Transfer of Received FAX Data and/or Equipment's Log
(Maintenance mode 53) .............................................................................. 5-29
1.3.16 Fine Adjustment of Scanning Position (Maintenance mode 54) ................5-31
1.3.17 Acquisition of White/Black Level Data and CIS Scanner Area Setting
(Maintenance mode 55) .............................................................................5-32
1.3.18 Cartridge IC Communication Check (Maintenance mode 57) .................... 5-33
1.3.19 Updating of Paper Feeding Correction Values (Maintenance mode 58) .... 5-34
1.3.20 Checking of CIS Travel and Specifying of CIS Type
(Maintenance mode 59) .............................................................................5-40
1.3.21 Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61) ...... 5-41
1.3.22 Move of the Head/Carriage Unit to the Adjustment Position
(Maintenance mode 63) .............................................................................5-42
1.3.23 Adjustment of Vertical Print Lines/Software Correction for Inclination/
Corrugation/Ruled Lines (Maintenance mode 65) ..................................... 5-43
1.3.24 Margin Adjustment in Borderless Printing (Maintenance mode 66) ........... 5-47
1.3.25 Updating of Head Property Data and Backup/Restoration of Head
Calibration Data (Maintenance mode 68) .................................................. 5-49
1.3.26 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) ... 5-51
1.3.27 Customizing Destinations (Maintenance mode 74) .................................... 5-52
1.3.28 Move of the Head/Carriage Unit to the Center (Maintenance mode 75) .... 5-55
1.3.29 Purge Operation (Maintenance mode 76) .................................................. 5-56
1.3.30 Print of the Maintenance Information (Maintenance mode 77) .................. 5-58
1.3.31 Adjustment of Touch Panel (Maintenance mode 78) ................................. 5-60
1.3.32 Display of the Equipment's Log (Maintenance mode 80) ........................... 5-61
1.3.33 Equipment Error Code Indication (Maintenance mode 82) ........................ 5-64
1.3.34 Output of Transmission Log to the Telephone Line
(Maintenance mode 87) .............................................................................5-64
1.3.35 Assurance Mode Switch Setting (Maintenance mode 88) .........................5-65
2 OTHER SERVICE FUNCTIONS .................................................................................5-74
2.1 Cancellation of the Secure function lock ............................................................ 5-74
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2.2 Displaying the Firmware Version ........................................................................5-75
2.3 Moving the Head/Carriage Unit .......................................................................... 5-75
2.4 Retrieving the Equipment Log Information ......................................................... 5-76
CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS ....................................... 6-1
CHAPTER 7 PERIODICAL MAINTENANCE .................................................................... 7-1
1 PERIODICAL REPLACEMENT PARTS ....................................................................... 7-1
APPENDIX 1 SERIAL NUMBERING SYSTEM .........................................................App. 1-1
APPENDIX 2 DELETION OF USER SETTING INFORMATION ............................... App. 2-1
A2.1 Deleting User Setting Info from the machine ......................................... App. 2-1
APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER .................... App. 3-1
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REGULATION
Standard telephone and FCC notices (MFC models only)
These notices are in effect on models sold and used in the United States only.
When
programming emergency numbers or making test calls to emergency numbers:
• Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
• Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular
jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g.,06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice isn't
practical , the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
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Federal Communications Commission (FCC) Declaration of Conformity (USA
only)
Product Name: MFC-J4310DW/J4410DW/J4510DW/J4610DW/J4710DW
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Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.
L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes:
(1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter
tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) (MFC models only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the
devices does not exceed five.
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui
peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut
consister en une combinaison quelconque de dispositifs, à la seule condition que la somme
d'indices d'équivalence de la sonnerie de tous les dispositifs n'exc
For use in the USA or Canada only
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations (MFC models only)
of that country and the power requirements of your machine may not be compatible with the
power available in foreign countries. Using USA or Canada models overseas is at your own risk
and may void your warranty.
LAN connection
ède pas 5.
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Declaration of Conformity (Europe only)
AT BE CY CZ DK EE
FI FR DE HU IE IT
LV LT LU
MT
NL PL
P T SK S I E S SE
GB
NO CH BG RO GR LI
IS TR
We, Brother Industries Ltd, of 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan,
Declare that this product is in compliance with the essential requirements of Directives 1999/5/
EC and 2009/125/EC.
The Declaration of Conformity (DoC) is on our Website.
Please go to http://solutions.brother.com/
-> choose your region (eg. Europe)
-> choose your country
-> choose your model
-> choose "Manuals"
-> choose Declaration of Conformity (Select Language when required.)
CE marking for devices with Wireless LAN
This product supports Wireless LAN.
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Radio interference
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2 metres in
length.
Recycling information in accordance with the WEEE (2002/96/EC) Directive.
Productmark
EuropeanUniononly
The product is marked with one of the above recycling symbols. It indicates that at the end of
the life of the product, you should dispose of it separately at an appropriate collection point and
not place it in the normal domestic waste stream.
International ENERGY STAR® Qualification Statement
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient equipment.
As an ENERGY STAR
the ENERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets
®
specifications for energy efficiency.
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SAFETY INFORMATION
WARNINGWARNING
CAUTIONCAUTION
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
or moderate injuries.
indicates a potentially hazardous situation which, if not avoided, may result in minor
IMPORTANT
IMPORTANT
damage to property or loss of product functionality.
Follow all warnings and instructions marked on the machine.
indicate a potentially hazardous situation which, if not avoided, may result in
Notes tell you how you should respond to a situation that may arise or give tips about
how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shock.
Improper Setup icons alert you to devices and operations that are not compatible with
the machine.
Fire Hazard icons alert you to the possibility of fire.
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To use the machine safely
! WARNING
ELECTRICAL HAZARDS
Failure to follow the warnings
addition, you could create an electrical short, which may create the risk
There are high-voltage electrodes inside the machine . Before you access the inside
machine, including for routine maintenance such
the power cord from the AC power outlet, as well as any telephone (RJ-11) (MFC models only)
or
Ethernet (RJ-45) (Network models only) cables from the machine.
DO NOT push objects
as they may touch dangerous voltage points
DO NOT handle the plug with wet hands.
of
in
this section may create the risk
as
cleaning, make sure you have unplugged
any kind into this machine through slots
or
short out parts.
of
an electrical shock . In
of
a fire.
or
openings
in
the cabinet,
of
the
Always make sure the plug is fully inserted .
if
DO NOT continue using the machine
Instead, unplug the machine from the power outlet.
it has been dropped
xv
or
the cabinet has been damaged.
Confidential
If
water, other liquids, or metal objects get inside the machine, immediately unplug the machine
from the AC power outlet.
to
DO NOT connect the machine
of
power source you have, contact a qualified electrician.
Power Cord Safety:
• DO NOT pull on the middle
to separate from the plug. Doing this might cause
• DO NOT allow anything to rest
• DO NOT place this machine where people can walk on the cord.
• DO NOT place this machine
become worn
• DO NOT use the machine or handle the cord if the cord has become worn or frayed.
unplugging your machine, DO NOT touch the damaged/frayed part.
•Brother
DO NOT use this product during an electrical storm .
or
frayed.
strongly recommends that you DO NOT use any type
a DC power source
of
the
AC
power cord; pulling on the middle may cause the cord
on
the power cord.
in
a position where the cord is stretched
or
inverter.
an
electrical shock.
If
you are not sure what kind
or
strained, as it may
of
extension cord.
If
(MFC models only)
Never touch telephone wires
been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never
install a telephone wall jack
FIRE HAZARDS
Failure to follow the warnings
DO NOT use flammable substances, any type
alcohol
of fire or electrical shock.
or
ammonia to clean the inside or outside
or
terminals that are
in
a wet location.
in
this section may create the risk
not
of
spray
of
the machine. Doing this may cause a risk
insulated unless the telephone line has
of
a fire.
or
an organic solvent/liquid that contains
&
DO NOT use this machine in the vicinity
For users with pacemakers
This machine generates a weak magnetic field.
your pacemakers when near the machine, move away from the machine and consult a doctor
immediately.
of
combustible dust.
If
you feel anything wrong with the operation
of
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A CAUTION
DO NOT sit or stand on the machine or use it for any purpose beyond its intended purpose.
If
the machine becomes hot, releases smoke,
unplug the machine from the AC power outlet.
Wait until pages have exited the machine before picking them up. Doing this may cause injury
to your fingers by trapping them in a roller.
(MFC-J4710DW)
If
the lower tray has been expanded to hold large paper such as Ledger size paper, place the
machine on a flat surface that can support both the machine and the lower tray. When the lower
tray is expanded, it will protrude from the machine. Therefore, if someone hits the tray , the
machine could fall and cause injury .
or
generates any strong smells, immediately
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DO NOT put your hands on the edge of the machine. Doing this may cause injury to your
fingers by pinching them.
xviii
Confidential
(MFC-J4710DW)
When changing the lower tray size from the Ledger, A3 or legal size to the original size, be
careful not to pinch your fingers
in
the gaps or slots in the bottom
of
the tray. It may cause
injury to you.
DO NOT touch the area shaded in the illustration. Doi
cutting them on the edge
of
the machine.
ng
this may cause injury to your fingers
by
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DO
NOT
carry
the
slot cover or control
carry the machine
(MFC-J4710DW)
DO
NOT
carry
the
fall
and
cause
injury to
machine
panel. Doi
by
placi
machine
you
by
holding
ng
ng
your hands under
by
holding
this
the
may
the
.
scanner cover or
cause
the
machine
the
entire machine.
lower tray
when
the
Jam
to
slip out of your
it
is
installed.
Clear Cover
The
lower tray
manual
hands.
feed
Only
could
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(MFC-J4710DW)
When carrying the machine, remove the lower tray if it has been expanded to hold large paper
such as Ledger, A3
fall and cause injury to you.
Do not remove the serial number and instruction labels that are affixed to the machine.
or
legal size paper. The weight
of
the paper could cause the lower tray to
! IMPORTANT
•D
isruption
• DO NOT put objects on top
• (MFC mode ls only)
DO
NOT place anything in front
anything in the path
•DO
machine. Doing this may cause an error.
of
power can wipe out information in the machine's memory.
of
the machine.
of
the machine that wi
of
received faxes.
NOT touch the Touchscreen immediately after plugging in the power cord
ll
block received faxes. DO
NOT
place
or
turning on the
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CHAPTER 1 SPECIFICATIONS
This chapter lists the specifications of each model, which enables you to make a comparison of
different models.
1GENERAL
1.1 General
Model ALL models
Print Head BH13 BK/C/M/Y: 420/420/420/420 nozzles
Minimum Droplet Size
Scanning Method CIS
CPU Speed 288 MHz
Backup Clock Yes (Up to 1 hour)
BK: 3 pl
CMY: 1.5 pl
1.2 Media Specification
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Standard Tray
Lower Tray
Media
Sizes
Media
Weights
Media
Types
*1
*2
Manual Feed Slot
Duplex Print <PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE *
ADF (width/length)
Scanner Glass
(width/length)
Standard Tray 64-220 g/m
Lower Tray N/A
Manual Feed Slot 64-220 g/m
Duplex Print 64-105 g/m
ADF N/A 64-90 g/m
Standard Tray Plain, Inkjet, Glossy (cast/resin), Transparency
Lower Tray
Manual Feed Slot Plain, Inkjet, Glossy (cast/resin), Transparency
Duplex Print Plain
ADF
MFC-J2510 For CHN
MFC-J2510 For CHN, HK, TW and KOR
<Landscape>A4, LTR, EXE, B5
*1
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch
<Landscape>A4, LTR, EXE, B5
<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"),
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch
N/A
Up to 215.9/297 mm (up to 8.5/11.7")
N/A Plain N/A
<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"),
N/A
*2
*2
, B4
148/148 mm to 215.9/
355.6 mm
(5.8/5.8" to 8.5/14.0")
2
(17-58 lb. )
2
(17-58 lb. )
2
(17-28 lb. )
2
(17-24 lb. ) N/A
N/A
N/A
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Standard Tray
Lower Tray
Media
Sizes
Manual Feed Slot
Duplex Print <PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE *
ADF(width/length) 148/148 mm to 215.9/355.6 mm (5.8/5.8" to 8.5/14.0")
Scanner Glass
(width/length)
Standard Tray 64-220 g/m
Lower Tray N/A 64-105 g/m
Media
Weights
Manual Feed Slot 64-220 g/m
Duplex Print 64-105 g/m
ADF 64-90 g/m
Standard Tray Plain, Inkjet, Glossy (cast/resin), Transparency
Lower Tray
Media
Types
Manual Feed Slot Plain, Inkjet, Glossy (cast/resin), Transparency
Duplex Print Plain
ADF Plain
* For US only
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
<Landscape>A4, LTR, EXE<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"),
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch
N/A A4, LTR
A3, LGR, A4, LTR,
LGL
<Landscape>A4, LTR, EXE,
<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"),
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch
Up to 215.9/297 mm (up to 8.5/11.7")
2
(17-58 lb. )
2
(17-28 lb. )
2
(17-58 lb. )
2
(17-28 lb. )
2
(17-24 lb. )
N/A Plain
1.3 Paper Handling
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Standard Tray 150 (80 g/m
Paper Input
(sheets)
Output Paper Capacity
(sheets)
Paper Input
(sheets)
Output Paper Capacity
(sheets)
Lower Tray N/A
Manual Feed Slot 1
ADF
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Standard Tray 150 (80 g/m
Lower Tray N/A 250 (80 g/m
Manual Feed Slot 1
ADF 20 (80 g/m
2
)
N/A 20 (80 g/m2) N/A
50 (80 g/m
50 (80 g/m
2
)
2
)
2
)
2
)
2
)
1-2
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1.4 LCD Panel
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Type & Size 1.8 inch TFT 3.7 inch TFT 1.8 inch TFT
LCD
Touch-Panel Yes
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Type & Size 1.8 inch TFT 3.7 inch TFT 1.8 inch TFT 3.7 inch TFT
LCD
Touch-Panel Yes
1.5 Memory
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Memory Capacity
(physical: Mbytes)
Memory Backup
(with Flash memory)
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Memory Capacity
(physical: Mbytes)
Memory Backup
(with Flash memory)
128 MB
N/A Yes
128 MB 256 MB
Ye s
1.6 Interface
Model All models
Host Interface Hi-Speed USB 2.0
LAN Ye s
Wireless LAN Yes
PictBridge Yes
USB Memory up to 32 GB
Memory Stick Duo: 16 MB-128 MB
Memory Stick Pro Duo: 256 MB-32 GB (MagicGate: YES if not use MG function)
Memory Stick Micro: 256 MB-32 GB (MagicGate: YES if not use MG function)
Acceptable Media Cards
(Type & Size)/Media Card
SD Memory Card: 16 MB-2 GB (miniSD, miroSD with Adapter)
SDHC Memory Card: 4 GB-32 GB (miniSDHC, miroSDHC with Adapter)
SDXC Memory Card: 48 GB-128 GB
MultiMedia Card: 32 MB-2 GB
MultiMedia Card plus: 128 MB-4 GB
MultiMedia Card mobile: 64 MB-1 GB (with Adapter)
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1.7 Others
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Operating Environment
Temperature
(Best Print Quality)
Operating Environment
Humidity
(Best Print Quality)
Power
Consumption
(Operating/
Standby/Sleep
mode/Off)
Machine Noise (Operating)
Machine Dimensions W480 x D290 x H163 mm
Machine Weight 8 kg (17.6 lb) 9.3 kg (20.5 lb) 8 kg (17.6 lb)
Operating Environment
Temperature
(Best Print Quality)
Operating Environment
Humidity
(Best Print Quality)
Power
Consumption
(Operating/
Standby/Sleep
mode/Off)
Machine Noise
Machine Dimensions W480 x D290 x H186 mm W480 x D290 x H254 mm
Machine Weight 9.2 kg (20.3 lb) 9.3 kg (20.5 lb)
U.S.A
Europe
Asia/Oceania 21/6/1.5/0.04W
China
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
U.S.A 21/5/1.5/0.04W 23/5/1.5/0.04W
Europe
Asia/Oceania
China N/A
21/5.5/1/0.04W
N/A N/A
21/6/1.5/0.04W 21/5.5/1.5/0.04W
10-35 (20-33) degrees centigrade
20-80 (20-80) %
N/A 21/5/1.5/0.04W
21/6/1.5/0.04W 21/5.5/1.5/0.04W
50 dBA (Average)
W480 x D290 x
H186 mm
10-35 (20-33) degrees centigrade
20-80 (20-80) %
21/6/1.5/0.04W
N/A
50 dBA (Average)
For US 11 kg (24.3 lb)
For EU 10.8 kg (23.8 lb)
W480 x D290 x
21/5.5/1.5/0.04W
For US 11.5 kg (25.4 lb)
For EU/AP 11.3 kg
N/A
H163 mm
(24.9 lb)
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2FAX
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Modem Speed (bps)
Transmission Speed
ITU-T Group
Document
COLOR FAX
Modem Speed (bps)
Transmission Speed
ITU-T Group
COLOR FAX
(Send/Receive)
Memory
(Send/Receive)
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Document
(Send/Receive)
Memory
(Send/Receive)
N/A 33,600 (FAX)
N/A Approx.3sec (ITU-T Test Chart #1, MMR)
N/A Super G3
N/A Yes/Yes (ITU-T color FAX)
N/A No/No (ITU-T color FAX)
33,600 (FAX)
Approx.3sec (ITU-T Test Chart #1, MMR)
Super G3
Yes /Ye s (I T U -T c olor FA X )
No/No (ITU-T color FAX)
3 PRINTER
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
Print Speed ESAT
(mono/color)
(based on ISO/IEC 24734)
Draft Print Speed
(mono/color)
*time calculated including
paper feeding
Resolution
(horizontal x vertical)
Auto Duplex Print Yes (up to A4/LTR)
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Print Speed ESAT
(mono/color)
(based on ISO/IEC 24734)
Draft Print Speed
(mono/color)
*time calculated including
paper feeding
Resolution
(horizontal x vertical)
Auto Duplex Print Yes (up to A4/LTR)
18/16 ipm 20/18 ipm
33/25 ppm 35/27 ppm
18/16 ipm 20/18 ipm 18/16 ipm
33/25 ppm
Up to 1,200 x 6,000 dpi
Up to 1,200 x 6,000 dpi
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4COPY
Model DCP-J4110DW MFC-J2310 MFC-J2510 MFC-J4310DW
COPY SPEED ESAT
(based on ISO/IEC 24735)
(mono/color)
*This spec is for ADF model only.
COPY SPEED sESAT
(based on ISO/IEC 29183)
*
This spec is for non-ADF model only.
COPY SPEED FCOT
(based on ISO/IEC 24735
Annex D)
Resolution
(horizontal x
vertical)
Auto Duplex Print Yes
COPY SPEED ESAT
(based on ISO/IEC 24735)
(mono/color)
*This spec is for ADF model only.
COPY SPEED sESAT
(based on ISO/IEC 29183)
*
This spec is for non-ADF model only.
COPY SPEED FCOT
(based on ISO/IEC 24735
Annex D)
Resolution
(horizontal x
vertical)
Auto Duplex Print Yes
Mono
Color
Model MFC-J4410DW MFC-J4510DW MFC-J4610DW MFC-J4710DW
Mono
Color
N/A 12/9 ipm N/A
15/10 ipm N/A
18 sec
Print: Max. 1,200 x 1,200 dpi
Scan: Max. 1,200 x 1,200 dpi
Print: Max. 1,200 x 1,200 dpi
Scan: Max. 1,200 x 1,200 dpi
12/9 ipm
N/A
18 sec
Print: Max. 1,200 x 1,200 dpi
Scan: Max. 1,200 x 1,200 dpi
Print: Max. 1,200 x 1,200 dpi
Scan: Max. 1,200 x 1,200 dpi
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