Brother DCP-J4110DW Basic User Guide

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Basic User’s Guide

DCP-J4110DW

Version A

UK/IRE/GEN

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Complete the following information for future reference:

Model Number: DCP-J4110DW

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

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User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Read the Safety Instructions

before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine,

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Copy, security

features, printing reports and performing routine maintenance.

Software User’s Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, Web Services (Scan), and using the Brother ControlCenter utility.

NetworkUser’sGuide This Guide provides useful information about wired

and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Printed / In the box

PDF file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from Mac OS X v10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

This Guide provides information about how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide This Guide provides information about how to

configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

This may differ depending on your country.

Visit us at http://solutions.brother.com/.

PDF file / Brother

Solutions Center

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Solutions Center

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Solutions Center

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Solutions Center

PDF file / Brother

Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation ....................................................................................... 1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 1

Viewing User’s Guides ....................................................................................1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 3

Control panel overview ..........................................................................................4

1.8" Touchscreen LCD .................................................................................... 6

Basic Operations .............................................................................................7

Shortcut Settings ................................................................................................... 8

Adding Shortcuts .............................................................................................8

Changing Shortcuts.........................................................................................9

Deleting Shortcuts .........................................................................................10

Using Shortcuts ............................................................................................. 10

Volume Settings................................................................................................... 10

Beeper Volume..............................................................................................10

Touchscreen LCD ................................................................................................ 11

Setting the backlight brightness.....................................................................11

)................................................................3

2 Loading paper 12

Loading paper and other print media...................................................................12

Loading paper in the paper tray.....................................................................12

Loading smaller paper (Photo, Photo L and envelopes) ...............................15

Loading paper in the manual feed slot ..........................................................19

Unprintable area ............................................................................................ 23

Paper settings......................................................................................................24

Paper Size and Type .....................................................................................24

Acceptable paper and other print media..............................................................25

Recommended print media ...........................................................................25

Handling and using print media.....................................................................26

Choosing the right print media.......................................................................27

3 Loading documents 30

How to load documents .......................................................................................30

Using the scanner glass ................................................................................30

Unscannable area .........................................................................................31

4 Making copies 32

How to copy ......................................................................................................... 32

Stop copying.................................................................................................. 32

Copy options........................................................................................................ 32

Paper Type ....................................................................................................33

Paper Size .....................................................................................................33

5 Printing photos from a memory card or

USB Flash memory drive 34

PhotoCapture Center™ operations (PHOTO mode) ........................................... 34

Using a memory card or USB Flash memory drive .......................................34

Getting started ..................................................................................................... 35

Print Images.........................................................................................................37

View Photos................................................................................................... 37

PhotoCapture Center™ print settings.................................................................. 37

How to scan to a memory card or USB Flash memory drive ............................... 38

6 How to print from a computer 39

Printing a document ............................................................................................. 39

7 How to scan to a computer 40

Before scanning ................................................................................................... 40

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s Scan mode settings for PDF scanning ................44

How to scan a document as a PDF file using the Touchscreen .................... 46

) ............. 41

A Routine maintenance 47

Replacing the ink cartridges ................................................................................47

Cleaning and checking the machine....................................................................50

Cleaning the scanner glass ........................................................................... 50

Cleaning the print head .................................................................................50

Checking the print quality .............................................................................. 51

Checking the print alignment ......................................................................... 52

B Troubleshooting 53

Identifying your problem ......................................................................................53

Error and Maintenance messages.......................................................................54

Error animations ............................................................................................ 61

Printer jam or paper jam................................................................................61

If you are having difficulty with your machine ...................................................... 67

Machine Information ............................................................................................ 75

Checking the serial number ........................................................................... 75

Reset functions .............................................................................................. 75

How to reset the machine.............................................................................. 75

iii

C Settings and features tables 76

Using the Settings tables ..................................................................................... 76

Settings tables ..................................................................................................... 77

Features tables ....................................................................................................85

Entering Text .......................................................................................................98

Inserting spaces ........................................................................................... 98

Making corrections ........................................................................................98

Repeating letters ...........................................................................................98

D Specifications 99

General ................................................................................................................ 99

Print media......................................................................................................... 101

Copy .................................................................................................................. 103

PhotoCapture Center™ ..................................................................................... 104

PictBridge ..........................................................................................................105

Scanner .............................................................................................................106

Printer ................................................................................................................107

Interfaces ...........................................................................................................108

Network..............................................................................................................109

Computer requirements ..................................................................................... 110

Consumable items ............................................................................................. 111

EIndex 112

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

IMPORTANT NOTE Memory Storage Automatic Daylight Saving Time (MFC models only) Sleep Mode Auto Power Off (DCP-J4110DW) Touchscreen LCD

2 Security features

Secure Function Lock 2.0

3 Sending a fax

(MFC models only)

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

(MFC models only)

Memory Receive (Monochrome only) Remote Retrieval Additional receiving operations Polling overview

8 Printing photos from a

memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

5 Dialling and storing numbers

(MFC models only)

Voice operations Additional dialling operations Additional ways to store numbers

6Printing reports

Fax reports (MFC models only) Reports

7 Making copies

Copy options

General information 1

Using the documentation

Italics Italicized typeface emphasizes

an important point or refers

you to a related topic.

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Courier New

Text in the Courier New font identifies messages on the Touchscreen of the machine.

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced features for Copy, PhotoCapture Center™, Printer, Scanner, and Network. When you are ready to learn detailed information about these operations, you can read the Advanced User’s Guide,

Software User’s Guide and Network User’s Guide that are on the

CD-ROM.

Viewing User’s Guides 1

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Bold Bold typeface identifies the

buttons on your computer screen.

(Windows®) 1

To view the documentation, from ,

All Programs, select Brother, DCP-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

Chapter 1

NOTE

If the Brother screen does not appear automatically, go to My Computer or Computer, double-click the CD-ROM icon, and then double-click start.exe.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click User’s Guides. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager must be downloaded and installed before use. For more information, see Accessing Brother Support (Macintosh) on page 3.



The complete Presto! PageManager User’s Guide can be viewed from the Help section in the Presto! PageManager application.

)

b Double-click the User’s Guides icon. c Choose your language.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

(See Network User’s Guide.)

General information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the top menu, click Back or if

you have finished, click Exit.

), click

)

 To download and install Presto!

PageManager, click Presto! PageManager.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

Control panel overview 1

1 1.8" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the mark, as shown in the illustration.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.



Press to return to the Home screen.

 Cancel

Press to cancel an operation when lit.

 s or t

Press to display the previous or next page. The Up and Down arrows do not light up when there is only one page.

 Shortcut

Press to use preset Shortcut settings. These are always lit, even when you have not yet added your Shortcut settings. Press to display instructions about how to set up a Shortcut.

 Warning icon

The warning icon lights up when there

is an error or maintenance message. Press

to view the instruction on the

Touchscreen. For information about error messages, see Error and Maintenance messages on page 54.

The WiFi light is on when the network interface is set to WLAN.

Chapter 1

4 Power On/Off

Press to turn the machine on.

Press and hold down to turn the machine

off. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning off.

If you turn the machine off using , it will still

periodically clean the print head to maintain print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.

1.8" Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

2 Copy

Lets you access the Copy mode.

3 Scan

Lets you access the Scan mode.

4 Settings

Lets you access the full Settings menu.

5 Web

Lets you connect the Brother machine to an

Internet service when you press .

For more information, see the Web Connect Guide.

6 Photo

Lets you access Photo mode when you press

t, and then press .

7 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top on the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

The warning icon appears when there is an error or maintenance message. For

information about error messages, see Error and Maintenance messages on page 54.

1 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

General information

NOTE

Basic Operations 1

To operate the Touchscreen LCD, use your finger to press directly on the Touchscreen. To display and access all of the settings, features, and available options, press s or t on the Touchpanel to scroll through them.

The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

g Press Inkjet Paper.

Press if you want to go back to the previous level.

h Press .

c Press General Setup. d Press s or t to display Paper Type.

e Press Paper Type. f Press s or t to display

Inkjet Paper.

Chapter 1

NOTE

Shortcut Settings 1

You can add the copy and scan settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add three Shortcuts.

The following settings can be included in a copy or scan Shortcut:

Copy

 Quality

 Paper Type

 Paper Size

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 2-sided Copy

 Advanced Settings

Scan (Scan to Media)

 Scan Type

 Resolution

 File Type

 File Name

 Remove Background

Scan (Scan to Network)

Scan (Scan to FTP)

Adding Shortcuts 1

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press , or where you have not

added a Shortcut.

-Blank- will appear as the name of available Shortcuts.

d Read the information on the

Touchscreen, and then press Next to display the modes Copy and Scan.

e Press Copy or Scan for the mode of

your new Shortcut. If you press Scan, press s or t to display Scan to Media, Scan to Network or Scan to FTP, and then press the type of scan you want to set. Do one of the following:

 If you press Scan to Media, go to

step f.

 If you press Scan to Network or

Scan to FTP, press s or t to

display the Profile Name, and then press it. Go to step i.

f Press s or t to display the available

settings for the mode you chose in step e, and then press the setting you want to change.

g Press s or t to display the available

options for the setting, and then press the new option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you have finished choosing

settings, press OK.

General information

NOTE

i Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 98.) Press OK.

j Press s or t to review and confirm the

displayed list of settings you have chosen. Do one of the following:

 Press Yes to save your Shortcut. Go

to step k.

 Press No to return to step f.

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

g Press s or t to display the available

options for the setting, and then press the new option you want to set.

Repeat steps f and g to change other settings as needed.

h When you have finished changing

settings, press OK.

i To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 98.) Press OK.

j Press s or t to review and confirm the

displayed list of settings for this Shortcut, and then press Yes to save your changes.

-Blank- appears when accessing through Settings.

Changing Shortcuts 1

You can change the settings in a Shortcut.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut , or that

you want to change.

d Press Change. e Read the information on the

Touchscreen, and then press Yes to confirm.

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

-Blank- appears when accessing through Settings.

f Press s or t to display the current

settings for this Shortcut, and then press the setting you want to change.

Chapter 1

NOTE

Deleting Shortcuts 1

You can delete a Shortcut.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut ( , or ) that

you want to delete.

d Press Delete to delete the Shortcut

that you chose in step c. Press Yes to confirm.

e Press .

Volume Settings 1

Beeper Volume 1

When the beeper is on, the machine will beep when you press a key, or make a mistake.

You can choose from a range of beeper volume levels, from High to Off.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Beep. e Press Beep.

-Blank- appears when accessing through Settings.

Using Shortcuts 1

The Shortcuts are always displayed on the Touchpanel. To use a Shortcut, simply press it on the Touchpanel.

f Press s or t to display Low, Med, High

or Off, and then press the option you want to set.

g Press .

Touchscreen LCD 1

Setting the backlight brightness 1

If you are having difficulty reading the Touchscreen LCD, try changing the brightness setting.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup.

General information

d Press s or t to display

LCD Settings.

e Press LCD Settings. f Press Backlight. g Press s or t to display Light, Med or

Dark, and then press the option you want to set.

h Press .

CAUTION

NOTE

Loading paper 2

Loading paper and other print media

DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.

For detailed information, see Product Safety Guide.

Loading paper in the paper tray 2

Load only one size of paper and one type of paper in the paper tray at any time.

a Pull the paper tray completely out of the

machine.

• If the paper support flap (1) is open, close it, and then slide the paper support (2) into the output paper tray cover.

• When you load a different paper size in the tray, you will need to change the paper size setting in the machine at the same time. (See Paper Size on page 24.)

b Open the output paper tray cover (1).

Loading paper

NOTE

IMPORTANT

NOTE

c Gently press and slide the paper

guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using.

e Gently put the paper into the paper tray

print side down. Check that the paper is flat in the tray.

 Using A4, Letter or Executive

Landscape orientation

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

• A5 or smaller size paper should be loaded into the tray in portrait orientation. For more information, see Loading

smaller paper (Photo, Photo L and envelopes) on page 15.

• If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 28.

Chapter 2

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

g Check that the paper is flat in the tray

and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.

h Close the output paper tray cover.

i Slowly push the paper tray completely

into the machine.

j While holding the paper tray in place,

pull out the paper support (1) until it clicks and unfold the paper support flap (2).

Loading paper

NOTE

IMPORTANT

About envelopes 2

If you are using paper that is longer than A4, Letter size paper or envelopes with the flap on the short edge, close the paper support flap.

Loading smaller paper (Photo, Photo L and envelopes) 2

 Use envelopes that weigh between 80 to

95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following types of envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue Double flaps

Portrait orientation

(A5 or smaller size paper)

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

IMPORTANT

Loading envelopes 2

a Before loading, press the corners and

sides of the envelopes to make them as flat as possible.

If envelopes are “double-feeding”, put one envelope in the paper tray at a time.

b Put envelopes in the paper tray with the

address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper guides (1) to fit the size of the envelopes.

Loading paper

NOTE

IMPORTANT

• If you are using envelopes with the flap on the short edge, insert envelopes in the paper tray as shown in the illustration.

• If you are using envelopes with the flap on the short edge, close the paper support flap.

c Select Reverse Print (Windows

) or

Reverse page orientation (Macintosh) in the printer driver’s dialog box, and then adjust the size and margin in your application. (See Software User’s Guide: Printing

(Windows

).) (See Software User’s Guide: Printing and Faxing (Macintosh).)

Loading Photo and Photo L paper 2

a Before loading, press the corners and

sides of the Photo and Photo L paper to make them as flat as possible.

If Photo (10  15 cm) or Photo L (89  127 mm) paper is “double-feeding”, put one piece of the Photo paper in the tray at a time.

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

b Do one of the following:

 If you put Photo L (89  127 mm) in

the paper tray, lift up the Photo L stopper (1).

 If you put Photo (10  15 cm) in the

paper tray, lift up the Photo stopper (2).

Gently press and slide the paper guides (3) to fit the paper size.

Chapter 2

c Close the output paper tray cover.

d Put Photo or Photo L paper in the paper

tray print side down.

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

g Close the output paper tray cover.

e Open the output paper tray cover (1).

Loading paper

NOTE

Loading paper in the manual feed slot 2

You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on A3, Ledger, Legal, A4, Letter, Executive, A5, A6, envelopes, Photo (10  15 cm), Photo L (89  127 mm), Photo 2L (13  18 cm) and Index Card (127  203 mm).

• The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.

• If you are using paper that is longer than A4, Letter size paper or envelopes with the flap on the short edge, close the paper support flap.

a Open the manual feed slot cover located

at the back of the machine.

Chapter 2

NOTE

b Slide the manual feed slot paper guides

to fit the paper width that you are going to use.

c Put only one sheet of paper in the

manual feed slot with the side to be printed on face up.

 Using A3, Ledger, Legal, A5, A6,

envelopes, Photo, Photo L, Photo 2L or Index Card

Portrait orientation

The paper mark (1) in portrait orientation is on the right side of the manual feed slot, and the mark (2) in landscape orientation is on the left side of it. When you slide the paper guides, confirm that they are in these positions.

 Using A4, Letter or Executive

Landscape orientation

Loading paper

IMPORTANT

NOTE

• DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet.

• DO NOT put paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 28.

d Using both hands, gently adjust the

manual feed slot paper guides to fit the paper.

• DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold.

• Place the paper in the centre of the manual feed slot between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position.

e Using both hands, put one sheet of

paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance. The Touchscreen will show Manual Feed Slot ready.

• When loading an envelope or a sheet of thick paper, push the envelope into the manual feed slot until you feel it grab the envelope.

• When you are feeding A3, Legal or Ledger size paper in the manual feed slot, the machine holds the printed page after printing so that the page does not fall. Once printing is complete, pull out the printed page and press OK.

Chapter 2

NOTE

f If the data does not fit on one sheet, the

Touchscreen will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press OK on the Touchscreen.

• Make sure printing has finished before you close the manual feed slot cover.

• When paper is placed in the manual feed slot, the machine will always print from the manual feed slot.

• Paper inserted in the manual feed slot while a test page or report is being printed will be ejected.

• During the machine's cleaning process, paper you place in the manual feed slot will be ejected. Wait until the machine finishes its cleaning, and then place the paper in the manual feed slot again.

Loading paper

NOTE

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on.

(See Software User’s Guide: Printing (Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

Cut-Sheet Paper Envelopes

).)

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 3 mm 3 mm 3 mm 3 mm

Envelopes 22 mm 3 mm 22 mm 3 mm

The Borderless print feature is not available for envelopes and 2-sided printing.

Chapter 2

NOTE

Paper settings 2

Paper Size and Type 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Type. e Press Paper Type. f Press s or t to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

Paper Size 2

You can use the following sizes of paper for printing copies: A4, A5, A3, 10  15 cm, Letter, Legal and Ledger. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Size. e Press Paper Size. f Press s or t to display A4, A5,

10x15cm or Letter and then press the option you want to set.

g Press .

The machine ejects paper with printed surfaces face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

When you copy using A3, Legal or Ledger size paper, set the paper size option while in Copy mode.

Loading paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type on page 24.)

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See the table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

A3 Plain BP60PA3

A3 Glossy Photo BP71GA3

A3 Inkjet (Matte) BP60MA3

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10  15 cm Glossy Photo

BP71GP

 When you print on Brother Photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

IMPORTANT

Handling and using print media 2

 Store paper in its original packaging and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

the photo paper.

 Avoid touching either side of the

transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 2 mm or greater curl may cause jams

to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly when stacked

• Short grain paper

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 g/m2 A4 paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover one page at a time to avoid smudging.

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Printer

Capture

Cut-Sheet A3 297  420 mm (11.7  16.5 in.)

Yes

A4 210  297 mm (8.3  11.7 in.) Yes Yes Yes

Ledger 279.4  431.8 mm (11  17 in.)

Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes

Legal 215.9  355.6 mm (8 1/2  14 in.)

Yes

–

Yes

Executive 184  267 mm (7 1/4  10 1/2 in.) – – Yes

JIS B4 257  364 mm (10.1  14.3 in.) – – User

Defined

JIS B5 182  257 mm (7.2  10.1 in.) – – User

Defined

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

A6 105  148 mm (4.1  5.8 in.) – – Yes

Cards Photo 10  15 cm (4  6 in.) Yes Yes Yes

Photo L 89  127 mm (3 1/2  5 in.) – – Yes

Photo 2L 13  18 cm (5  7 in.) – Yes Yes

Index Card 127  203 mm (5  8 in.) – – Yes

Postcard 1 100  148 mm (3.9  5.8 in.) – – User

Defined

Postcard 2 (Double)

Envelopes C5 Envelope 162  229 mm (6.4  9 in.) – –

148  200 mm (5.8  7.9 in.) – – User

Defined

Yes

DL Envelope 110  220 mm (4.3  8.7 in.) – – Yes

Com-10 105  241 mm (4 1/8  9 1/2 in.) – – Yes

Monarch 98  191 mm (3 7/8  7 1/2 in.) – – Yes

Transparencies A4 210  297 mm (8.3  11.7 in.) Yes – Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes – Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

Manual Feed Slot only

Chapter 2

NOTE

Paper orientation and capacity of the paper trays 2

Paper size Paper types No. of

sheets

Paper Tray <Landscape>

A4, Letter, Executive

<Portrait> A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (Com-10, DL, Monarch)

Plain Paper

Inkjet Paper 20

Glossy Paper, Photo 20

Index Card, Postcard 30

Envelopes, Transparencies 10

150

Manual Feed Slot <Landscape>

A4, Letter, Executive

<Portrait> A3, Ledger, Legal, A5, A6, Photo,

Plain Paper, Inkjet Paper, Glossy Paper, Photo, Envelopes and Transparencies

Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch)

When using 80 g/m2paper.

When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper orientation will differ depending on the size and thickness of the paper.

(For more information, see Paper orientation using User Defined as the Paper Size in the printer driver on page 28.)

Paper orientation using User Defined as the Paper Size in the printer driver 2

User Defined Size Paper Orientation

When both of the following conditions are satisfied:

Landscape

 Width: 127.0 mm – 215.9 mm

 Height: 216.0 mm – 297.0 mm

When any one of the following conditions is satisfied:

Portrait

 Width: less than 127.0 mm

 Width: greater than 215.9 mm

 Height: less than 216.0 mm

 Height: greater than 297.0 mm

When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes in Portrait orientation.

Loading paper

Paper weight and thickness 2

Paper Type Weight Thickness

Cut-Sheet Plain Paper

Inkjet Paper

Glossy Paper

Cards

Photo Card

Index Card

Postcard 1

64 to 120 g/m

64 to 200 g/m

Up to 220 g/m

Up to 120 g/m

Up to 200 g/m

Postcard 2

Envelopes

80 to 95 g/m

Transparencies – –

BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.

0.08 to 0.15 mm

0.08 to 0.25 mm

Up to 0.25 mm

Up to 0.15 mm

Up to 0.25 mm

Up to 0.52 mm

Loading documents 3

How to load documents

Using the scanner glass 3

You can use the scanner glass to copy or scan single pages or pages of a book.

Document Sizes Supported 3

Length: Up to 297 mm

Width: Up to 215.9 mm

Weight: Up to 2 kg

How to load documents 3

a Lift the document cover. b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

1 document cover

c Close the document cover.

IMPORTANT

If you are scanning a book or thick

document, DO NOT slam the cover down or press on it.

Unscannable area 3

Loading documents

The scannable area depends on the settings in the application you are using. The figures below show unscannable areas.

Usage Document

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Copy All paper

Scan 1 mm 1 mm

sizes

3mm 3mm

Making copies 4

How to copy 4

The following steps show the basic copy operation.

a Place the document face down on the

scanner glass. (See Using the scanner glass on page 30.)

b Press (Copy).

 The Touchscreen shows:

Copy options 4

You can change the following copy settings. Press Copy and then press Options. Press s or t on the Touchpanel to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you have finished changing options, press OK.

(Basic User’s Guide)

For information about changing the following copy settings, see page 33.

 Paper Type

 Paper Size

(Advanced User’s Guide)

For information about changing the following copy settings, see Advanced User’s Guide: Copy options.

1 No. of Copies

You can enter the number of copies by pressing - or + on the Touchscreen (as shown above).

c If you want more than one copy, enter

the number (up to 99).

d Press Mono Start or Colour Start.

Stop copying 4

To stop copying, press .

 Quality

 Enlarge/Reduce

 Page Layout

 2in1(ID)

 Stack/Sort

 Density

 2-sided Copy

 Ink Save Mode

 Thin Paper Copy

 Book Copy

 Remove Background

 Set New Default

 Factory Reset

Making copies

NOTE

Paper Type 4

If you are copying on a special type of paper, set the machine for the type of paper you are using to get the best print quality.

a Press (Copy).

b Load your document. c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Type.

f Press Paper Type. g Press s or t to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

h If you do not want to change more

settings, press OK.

i Press Mono Start or Colour Start.

Paper Size 4

If you are copying on paper other than A4 size, you will need to change the Paper Size setting. You can copy only on A4, A5, A3, Photo (10  15 cm), Letter, Legal or Ledger paper.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Size.

f Press Paper Size. g Press s or t to display A4, A5, A3,

10x15cm, Letter, Legal or Ledger, and then press the option you want to set.

• If you choose A3, Legal or Ledger, the precautions for loading paper will be displayed. Read the information on the Touchscreen and then confirm by pressing OK.

• If you are using the manual feed slot insert only one sheet of paper at a time. (See Loading paper in the manual feed slot on page 19.)

h If you do not want to change further

settings, press OK.

i Press Mono Start or Colour Start.

Printing photos from a memory

card or USB Flash memory drive

PhotoCapture Center™ operations (PHOTO mode)

Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 37.)

You can scan documents and save them directly to a memory card or USB Flash memory drive. (See How to scan to a memory card or USB Flash memory drive on page 38.)

If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash memory drive that is inserted in the front of the machine.

(See Software User’s Guide: PhotoCapture

Center™ (Windows (See Software User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh).)

).)

Using a memory card or USB Flash memory drive 5

Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card, SDHC Memory Card, SDXC Memory Card, MultiMedia Card, MultiMedia Card plus and USB Flash memory drives.

The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.

Printing photos from a memory card or USB Flash memory drive

IMPORTANT

Getting started 5

a Open the media slot cover. b Firmly put a memory card or USB Flash memory drive into the correct slot.

1 USB Flash memory drive

The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Lower slot

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™ (Adapter required)

SD Memory Card

SDHC Memory Card

SDXC Memory Card

MultiMedia Card

MultiMedia Card plus

miniSD (Adapter required)

miniSDHC (Adapter required)

microSD (Adapter required)

microSDHC (Adapter required)

MultiMedia Card mobile (Adapter required)

Chapter 5

IMPORTANT

• DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine.

• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

• DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive. You will lose your data or damage the card.

The machine can only read one device at a time.

Printing photos from a memory card or USB Flash memory drive

NOTE

Print Images 5

View Photos 5

You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.

a Open the media slot cover. b Put the memory card or USB Flash

memory drive in the correct slot.

c Press View Photos. d Press s or t on the Touchpanel to

display the photo you want to print.

e Press + or - to select the number of

copies you want to print.

PhotoCapture Center™ print settings

You can change the print settings temporarily for the next print.

The machine returns to its default settings after one minute.

You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as a new default.)

f Repeat steps d and e until you have

chosen all the photos you want to print. Press OK.

g Read and confirm the displayed list of

options and do one of the following:

 If you want to change the print

settings, press Options. (See Advanced User’s Guide:

PhotoCapture Center™ print settings.)

 If you do not want to change any

settings, go to step h.

h Press Start to print.

Chapter 5

IMPORTANT

NOTE

How to scan to a memory card or USB Flash memory drive

You can scan monochrome and colour documents onto a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Colour, 200 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2012 would be named 01071205.PDF. You can change the colour and resolution.

a Load your document.

h Press Options.

Do one or more of the following:

 To change the scan type, press

s or t to display Scan Type. Press Scan Type and choose Colour or Black and White.

 To change the resolution, press

s or t to display Resolution.

Press Resolution and choose

100 dpi, 200 dpi, 300 dpi, 600 dpi or Auto.

 To change the file type, press s or t

to display File Type. Press File Type and choose PDF, JPEG or TIFF.

 If you want to change the file name,

press s or t to display File Name. Press File Name and enter the file name.

b Open the media slot cover. c Put the memory card or USB Flash

memory drive in the correct slot.

d Press .

e Press (Scan).

f Press s or t on the Touchpanel to

display Scan to Media.

g Press Scan to Media.

DO NOT take out the memory card or USB Flash memory drive while the machine is reading or writing to it to avoid damaging the card, USB Flash memory drive, or the data stored on them.

You can only change the first 6 characters.

Press OK.

 To remove background colour, press

s or t to display

Remove Background.

Press Remove Background and choose Low, Medium, High or Off.

Remove Background removes the base colour of documents to make the scanned data more recognizable.

i When you have finished choosing

settings, press OK.

• If you chose colour in the Scan Type setting, you cannot choose the file type TIFF.

• If you chose monochrome in the Scan Type setting, you cannot choose the file type JPEG.

j Press Start.

How to print from a computer 6

Printing a document 6

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(See Software User’s Guide: Printing

(Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

a Install the Brother printer driver from the

).)

CD-ROM. (See Quick Setup Guide.)

b From your application, choose the Print

command.

c Choose the name of your machine in the

Print dialog box and click Properties or Preferences, depending on the

application you are using.

d Choose the settings you want to change

in the Properties dialog box.

 Media Type

 Print Quality

 Paper Size

 Orientation

 Colour / Greyscale

 Ink Save Mode

 Scaling

 2-sided / Booklet

e Click OK. f Click Print (or OK depending on the

application you are using) to begin printing.

How to scan to a computer 7

Before scanning 7

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)

 Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User’s Guide: Configuring Network Scanning for Windows

How to scan to a computer

NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows

(For detailed information, see Software User’s Guide: Scanning.)

• The screens on your PC may vary depending on your model.

• This section is based on using the Advanced Mode of ControlCenter4.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

a Load your document. (See How to load documents on page 30.) b Open ControlCenter4 by clicking /All Programs/Brother/DCP-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

) 7

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.

d Make sure the machine you want to use is selected from the Model pull-down list.

Chapter 7

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

g Click File.

h Press Scan.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 7

How to change the machine’s Scan mode settings for PDF scanning

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

a Open ControlCenter4 by clicking /All Programs/Brother/DCP-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list. c Click the Device Settings tab. d Click Device Scan Settings.

e Choose the File tab. You can change the default settings.

How to scan to a computer

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 7

NOTE

How to scan a document as a PDF file using the Touchscreen 7

a Load your document. (See How to load documents on page 30.)

b Press (Scan).

c Press s or t on the Touchpanel to display Scan to File. d Press Scan to File. e When the machine is connected to a network, press the PC Name.

Do one of the following:

 If you want to use the default settings, go to step j.

 If you want to change the default settings, go to step f.

f Press Options. g Press Set with TouchPanel.

Press On.

h Choose the settings for Scan Type, Resolution, File Type and

Remove Background as needed.

i Press OK. j Press Start.

The machine starts the scanning process.

The following scan modes are available.

• Scan to OCR

• Scan to File

• Scan to Image

• Scan to Media

• Scan to email

• Scan to FTP

• Scan to Network

• Web Service

Windows® users only. (Windows Vista® SP2 or later and Windows® 7)

(See Software User’s Guide: Using Web Services for scanning on your network (Windows Vista

Windows

7).)

SP2 or later and

CAUTION

IMPORTANT

Routine maintenance A

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.

The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.

Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.

If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.

Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with Brother Original ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources. Damage to the product caused by the use of consumables manufactured by third parties may not be covered by the product warranty. See the terms of the product warranty.

a Open the ink cartridge cover.

If one or more of the ink cartridges have reached the end of their life, the Touchscreen shows B&W Print Only or Cannot Print.

b Press the lock release lever as shown to

IMPORTANT

release the cartridge indicated on the Touchscreen. Remove the cartridge from the machine.

d Turn the green release lever on the

orange protective packing (1) counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown.

c Open the new ink cartridge bag for the

colour indicated on the Touchscreen, and then take out the ink cartridge.

DO NOT touch the area of the cartridge indicated (2); this can prevent the machine from detecting the cartridge.

e Each colour has its own correct position.

NOTE

IMPORTANT

Insert the ink cartridge in the direction of the arrow on the label.

f Gently push the back of the ink cartridge

marked “PUSH” until the cartridge lever lifts, and then close the ink cartridge cover.

Routine maintenance

• If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did You Change

Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press No.

• If the Touchscreen shows

No Ink Cartridge or Cannot Detect after you install the ink

cartridge check that the ink cartridge is a brand new Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly until the cartridge lever lifts.

g The machine will automatically reset the

ink dot counter.

• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

•

DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

• If ink gets on your skin or clothing immediately wash it off with soap or detergent.

• If you mix the colours by installing an ink cartridge in the wrong position, the Touchscreen shows Wrong Ink Colour. Check which ink cartridges are not matched by colours to their ink cartridge positions and move them to their correct positions.

• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.

Cleaning and checking

IMPORTANT

NOTE

the machine

Cleaning the scanner glass A

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Unplug the machine from the electrical

socket.

b Lift the document cover (1). Clean the

scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press Cleaning. f Press s or t to display Black,

Colour or All, and then press the option you want to clean. The machine cleans the print head. When cleaning is finished, the Touchscreen will return to the Home screen.

Cleaning the print head A

To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.

Clean the print head if you get horizontal lines in the text or graphics, or blank text on your printed pages. You can clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

• If you clean the print head at least five times and the print has not improved, try installing a new Brother Original Innobella™ ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved call Brother customer service or your local Brother dealer.

• You can also clean the print head from your PC.

(See Software User’s Guide:

Maintenance tab (Windows

).)

Routine maintenance

NOTE

IMPORTANT

Checking the print quality A

If faded or streaked colours and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink.

e Press Test Print. f Press Print Quality.

g Press Start.

The machine begins printing the Print Quality Check Sheet.

h Check the quality of the four colour

blocks on the sheet.

j The Touchscreen asks you if the print

quality is OK for black and then the three colours. Press Yes or No.

k The Touchscreen asks you if you want

to start cleaning. Press Yes. The machine starts cleaning the print head.

l After the cleaning procedure is finished,

press Start. The machine starts printing the Print Quality Check Sheet again. Return to step h.

m Press .

If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved, call Brother customer service or your local Brother dealer.

i The Touchscreen asks you if the print

quality is OK. Do one of the following:

 If all lines are clear and visible, press

Yes to finish the Print Quality check and go to step m.

 If you can see missing short lines as

shown below, press No.

OK Poor

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

NOTE

When a print head nozzle is clogged, the

NOTE

printed sample looks like this.

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup.

A4, Letter and Executive

A3, Ledger, Legal, A5, A6, envelopes, Photo (10  15 cm), Photo L (89  127 mm), Photo 2L (13  18 cm) and Index Card (127  203 mm)

After the print head nozzle is cleaned, the horizontal lines are gone.

d Press Ink. e Press Test Print. f Press Alignment. g Press Start.

The machine starts printing the Alignment Check Sheet.

h For the “A” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

Checking the print alignment A

If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine.

a Press (Settings).

i For the “B” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

j For the “C” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

k For the “D” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

l Press .

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying your problem B

First, check the following.

 The machine's power cord is connected correctly and the machine's power switch is turned on.

 All of the protective parts have been removed.

 Paper is inserted correctly in the paper tray.

 The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

 Touchscreen Messages

(See Error and Maintenance messages on page 54.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing Difficulties on page 68

 Print Quality Difficulties on page 69

 Paper Handling Difficulties on page 71

Copying problems:

 Copying Difficulties on page 72

Scanning problems:

 Scanning Difficulties on page 73

 PhotoCapture Center™ Difficulties on page 73

Software and Network problems:

 Software Difficulties on page 73

 Network Difficulties on page 74

Error and Maintenance messages B

NOTE

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

lights up when there is an error or maintenance message. Press to display the error

message on the Touchscreen.

Error Message Cause Action

B&W Print Only

Replace Ink

One or more of the colour ink cartridges have reached the end of their life.

You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print.

While this message appears on the Touchscreen, each operation works in the following way:

 Printing

If you choose Greyscale in the Advanced tab of the printer driver,

you can use the machine as a monochrome printer.

2-sided print is not available when this message appears.

 Copying

If the paper type is set to Plain Paper you can make copies in monochrome.

Replace the ink cartridges. (See Replacing the ink cartridges on page 47.)

The machine will stop all print operations, you cannot use the machine until a new ink cartridge is installed in the following cases:

• If you unplug the machine or take

• If the paper type is set to anything

• (Windows

out the ink cartridge.

except Plain Paper or Inkjet Paper.

) If you check

Slow Drying Paper in the Basic tab of the printer driver.

(Macintosh) If you check

Slow Drying Paper in the Print Settings of the printer driver.

2-sided copy is not available when this message appears.

Error Message Cause Action

Troubleshooting

Cannot Detect You installed a new ink cartridge too

quickly and the machine did not detect it.

An ink cartridge is not installed correctly.

If you are using non Brother Original ink the machine may not detect the ink cartridge.

Cannot Detect Ink If you are using non Brother Original

ink, the machine may not detect the ink volume.

Cannot Print

Replace Ink

Cover is Open The scanner cover is not completely

One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations.

closed.

The ink cartridge cover is not completely closed.

Take out the new ink cartridge and re-install it slowly until the cartridge lever lifts. (See Replacing the ink cartridges on page 47.)

Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer.

Replace the ink cartridges. (See Replacing the ink cartridges on page 47.)

Lift the scanner cover and then close it again.

Make sure the USB cable (if used) has been guided correctly through the cable channel and out the back of the machine.

Firmly close the ink cartridge cover until it clicks.

Data Remaining Print data is left in the machine's

memory.

High Temperature The print head is too warm. Allow the machine to cool down.

Hub is Unusable. A hub or USB Flash memory drive with

hub has been connected to the USB direct interface.

Press . The machine will cancel the job and clear it from the memory.

Try to print again.

Hubs, including USB Flash memory drives that have a built-in hub, are not supported. Unplug the device from the USB direct interface.

NOTE

Error Message Cause Action

Ink Absorber Full The ink absorber box or flushing box is

full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.

The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or your local Brother Authorised Service Centre to have your machine serviced.

Other reasons for cleaning are:

1 After a paper jam has been

cleared, the machine automatically cleans itself.

2 The machine automatically cleans

itself after sitting idle for more than 30 days (infrequent use).

3 The machine automatically cleans

itself after ink cartridges of the same colour have been replaced 12 times.

Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty.

InkAbsorberNearFull

Ink low One or more of the ink cartridges are

The ink absorber box or flushing box is nearly full.

near the end of their life.

Call Brother customer service or your local Brother dealer.

Order a new ink cartridge. You can continue printing until the Touchscreen shows Cannot Print. (See Replacing the ink cartridges on page 47.)

Low Temperature The print head is too cold. Allow the machine to warm up.

Error Message Cause Action

Troubleshooting

Media Error The memory card is either corrupted,

incorrectly formatted, or there is a problem with the memory card.

Media is Full. The memory card or USB Flash

memory drive you are using has no available space or already contains 999 files.

No File The memory card or USB Flash

memory drive in the media drive does not contain a .JPG file.

No Ink Cartridge An ink cartridge is not installed

correctly.

Remove the memory card from the media drive (slot) of the machine and format it correctly.

Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.

Your machine can only save to your memory card or USB Flash memory drive if it contains fewer than 999 files. Delete unused files to free some space and try again.

Put the correct memory card or USB Flash memory drive into the slot again.

Take out the new ink cartridge and re-install it slowly until the cartridge lever lifts. (See Replacing the ink cartridges on page 47.)

Error Message Cause Action

No Paper Fed The machine is out of paper or the

paper is not correctly loaded in the paper tray.

The paper is jammed in the machine. Remove the jammed paper by

Paper dust has accumulated on the surface of the paper pick-up rollers.

The Jam Clear Cover is not closed correctly.

Do one of the following:

 Refill the paper in the paper tray,

and then press OK on the Touchscreen.

 Remove the paper and load it

again, and then press OK on the Touchscreen. (See Loading paper and other print media on page 12.)

following the steps in Printer jam or paper jam on page 61.

If this error occurs often during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced User’s Guide: Cleaning the paper feed rollers.)

Clean the paper pick-up rollers. (See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Make sure the Jam Clear Cover is closed evenly at both ends. (See Printer jam or paper jam on page 61.)

The paper was not inserted in the centre position of the manual feed slot.

Out of Memory The machine's memory is full. If a copy operation is in process:

The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents.

Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by

Remove the paper and re-insert it in the centre of the manual feed slot, and then press OK on the Touchscreen. (See Loading paper in the manual feed slot on page 19.)

Press and wait until the other operations that are in progress finish,

and then try again.

Press .

Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again.

following the steps in Paper is jammed in the front of the machine on page 61.

Make sure the paper guides are set to the correct paper size.

Error Message Cause Action

Troubleshooting

PaperJam Front,Rear

Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by

The paper is jammed in the machine. Remove the jammed paper by

following the steps in Paper is jammed in the front and back of the machine on page 63.

Make sure the paper guides are set to the correct paper size.

More than one sheet of paper was placed in the manual feed slot.

—OR—

Another sheet of paper was placed in the manual feed slot before the Touchscreen showed

Put one piece of paper in Manual Feed Slot, and then press [OK].

Do not put more than one sheet of paper in the manual feed slot at any one time. Wait until the Touchscreen shows

Put one piece of paper in Manual Feed Slot, and then press [OK]. before you feed the

next sheet of paper in the manual feed slot.

Remove the jammed paper by following the steps in Paper is jammed in the front and back of the machine on page 63.

following the steps in Paper is jammed in the back of the machine on page 62.

Paper dust has accumulated on the surface of the paper pick-up rollers.

Paper tray not detected. Please put the paper tray firmly back in the machine.

Screen init. Fail The Touchscreen was pressed before

Unable to CleanXX

Unable to Init.XX

Unable to PrintXX

Unable to ScanXX

The paper tray is not completely inserted.

Paper or a foreign object has prevented the paper tray from being inserted correctly.

the power-on initialization was completed.

Debris may be stuck between the lower part of the Touchscreen and its frame.

The machine has a mechanical problem.

—OR—

A foreign object such as a paper clip or a piece of ripped paper is in the machine.

Make sure the paper guides are set to the correct paper size.

Clean the paper pick-up rollers. (See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Slowly push the paper tray completely into the machine.

Pull the paper tray out of the machine, and remove the jammed paper or foreign object. Slowly push the paper tray completely into the machine.

Make sure that nothing is touching or resting on the Touchscreen.

Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris.

Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and reconnect it.

Error Message Cause Action

Unusable Device

Disconnect device from front connector & turn machine off & then on

Unusable Device

Please Disconnect USB Device.

Wrong Ink Colour An ink cartridge has been installed in

Wrong Paper The paper size setting does not match

A broken device has been connected to the USB direct interface.

A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface.

For more information, visit us at http://solutions.brother.com/

the wrong position.

the size of paper in the tray.

The paper orientation is not correct for the paper size.

You did not set the paper guides in the tray to the indicators for the paper size you are using.

Unplug the device from the USB direct

interface, then press to turn the

machine off and then on again.

Unplug the device from the USB direct interface. Turn the machine off and then on again.

Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions.

1 Make sure the paper size you

choose matches the size of paper in the tray. (See Paper Size on page 24.)

2 Make sure you loaded the paper in

the correct orientation by setting the paper guides at the indicators for your paper size. (See Loading paper and other print media on page 12.)

3 After you have checked the paper

size and the paper orientation, press OK on the Touchscreen.

Troubleshooting

Error animations B

Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing t to see the next step and s to go back a step.

Printer jam or paper jam B

Take out the jammed paper depending on where it is jammed in the machine.

Paper is jammed in the front of the machine

If the Touchscreen shows Paper Jam [Front], follow these steps:

a Unplug the machine from the electrical

socket.

c Pull out the jammed paper (1).

d Lift the Jam Clear Flap and remove the

jammed paper.

b Pull the paper tray (1) completely out of

the machine.

e Make sure you look carefully inside the

machine above and below the Jam Clear Flap for any pieces of paper.

f Put the paper tray firmly back in the

NOTE

machine.

Make sure you pull out the paper support until it clicks.

g Re-connect the power cord.

c Open the inside cover (1).

d Pull the jammed paper out of the

machine.

If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations on page 65.)

Paper is jammed in the back of the machine

If the Touchscreen shows Paper Jam [Rear], follow these steps:

a Unplug the machine from the electrical

socket.

b Open the Jam Clear Cover (1) at the

back of the machine.

e Close the inside cover and Jam Clear

Cover. Make sure the covers are closed correctly.

f Re-connect the power cord.

Troubleshooting

Paper is jammed in the front and back of the machine

If the Touchscreen shows PaperJam Front,Rear, follow these steps:

a Unplug the machine from the electrical

socket.

b Pull the paper tray (1) completely out of

the machine.

c Pull out the jammed paper (1).

e Make sure you look carefully inside the

machine above and below the Jam Clear Flap for any pieces of paper.

f Using both hands, use the finger holds

on each side of the machine to lift the scanner cover (1) into the open position.

d Lift the Jam Clear Flap, and then

remove the jammed paper.

g Slowly pull the jammed paper (1) out of

the machine.

h Move the print head (if necessary) to

IMPORTANT

take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (1) and (2).

• If the paper is jammed under the print head, unplug the machine from the power source, move the print head so it does not touch the paper, and then pull out the paper.

i Open the Jam Clear Cover (1) at the

back of the machine.

j Open the inside cover (1).

• If the print head is in the right corner as shown in the illustration, you cannot move the print head. Re-connect the power

cord. Hold down until the print head moves to the centre. Then unplug the machine from the power source and take out the paper.

Make sure you look carefully inside for any jammed paper. If there is any jammed paper, slowly pull it out of the machine.

• If ink gets onto your skin, immediately wash with soap and plenty of water.

l Close the inside cover and Jam Clear

NOTE

Cover. Make sure the covers are closed correctly.

m Lift the scanner cover (1) to release the

lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.

Troubleshooting

Make sure you pull out the paper support until it clicks.

o Re-connect the power cord.

If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations on page 65.)

Additional paper jam clear operationsB

a Place your hands in the finger holds on

each side of the machine to lift the scanner cover into the open position.

If the print head is at the right corner as

shown in the illustration, hold down until the print head moves to the middle.

n Put the paper tray firmly back in the

machine.

b Unplug the machine from the electrical

socket.

c Lift the scanner cover (1) to release the

NOTE

lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.

d Open the manual feed slot cover.

e Put only one sheet of A4 or Letter size

thick paper such as glossy paper in a Landscape position in the manual feed slot. Push it into the manual feed slot.

• We recommend you use glossy paper.

• If you do not push the paper deep enough into the manual feed slot, the machine will not feed it when you re-connect the power cord.

f Re-connect the power cord.

The paper you placed in the manual feed slot will be fed through the machine and ejected.

g Place your hands in the finger holds on

each side of the machine to lift the scanner cover into the open position.

Make sure that a piece of paper is not still jammed inside the machine.

Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover using both hands.

Troubleshooting

IMPORTANT

If you are having difficulty with your machine B

• For technical help, you must contact Brother customer support. Contact must be made from within the country where you purchased the machine.

• If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself.

• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Printing Difficulties

Difficulty Suggestions

No printout. Check that the correct printer driver has been installed and chosen.

Check to see if the Touchscreen is showing an error message. (See Error and Maintenance messages on page 54.)

Make sure that the machine is online.

(Windows

Click /Devices and Printers. Right-click Brother DCP-XXXXX (where

XXXXX is your model name) and choose Seewhat’sprinting. Click Printer and make sure that Use Printer Offline is unchecked.

(Windows Vista

Click /Control Panel/Hardware and Sound/Printers. Right-click

Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer.

(Windows Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes. Right-click Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer.

One or more ink cartridges have reached the end of their life. (See Replacing the ink cartridges on page 47.)

The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can be found in the following way:

(Windows

XP)

)

The headers or footers appear when the document displays on the screen but they do not show up when it is printed.

Cannot perform “Page Layout” printing.

Click /Devices and Printers/Printers and Faxes.

(Windows Vista

)

Click /Control Panel/Hardware and Sound/Printers.

(Windows

XP)

Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.

(Mac OS X v10.7.x) Click System Preferences/Print & Scan.

(Mac OS X v10.5.8, 10.6.x) Click System Preferences/Print & Fax.

There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.

(See Unprintable area on page 23.)

Check that the paper size setting in the application and in the printer driver are the same.

Troubleshooting

Printing Difficulties (continued)

Difficulty Suggestions

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

) or Color Settings (Macintosh). Click

) or Advanced Color Settings (Macintosh) and

).)

Colour Enhancement is not working correctly.

Machine does not print from

Adobe

Illustrator®.

driver Advanced tab (Windows

Colour Settings (Windows make sure you uncheck Color Enhancement.

Turn the Borderless feature off. Borderless printing is slower than normal printing.

(See Software User’s Guide: Printing (Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

If the image data is not full colour in your application (such as 256 colour), Colour Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature.

Try to reduce the print resolution.

(See Software User’s Guide: Printing (Windows®).) (See Software User’s Guide: Printing and Faxing (Macintosh).)

Print Quality Difficulties

Difficulty Suggestions

Poor print quality. Check the print quality. (See Checking the print quality on page 51.)

Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Paper Type on page 24.)

(See Software User’s Guide: Printing (Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

 The expiration date written on the cartridge package has passed. (Brother

Original cartridges stay usable for up to two years if kept in their original packaging.)

 The ink cartridge has been in your machine for over six months.

 The ink cartridge may not have been stored correctly before use.

Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.

Make sure you are using one of the recommended types of paper. (See Acceptable paper and other print media on page 25.)

The recommended environment for your machine is between 20 C to 33 C.

).)

Print Quality Difficulties (continued)

Difficulty Suggestions

White horizontal lines appear in text or graphics.

Clean the print head. (See Cleaning the print head on page 50.)

Make sure you are using Brother Original Innobella™ ink.

Try using the recommended types of paper. (See Acceptable paper and other print media on page 25.)

To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend

using to power down the machine. Using allows minimal power to the

A4, Letter and Executive

machine ensuring periodic cleanings of the print head occur.

A3, Ledger, Legal, A5, A6, envelopes, Photo (10  15 cm), Photo L (89  127 mm), Photo 2L (13  18 cm) and Index Card (127  203 mm)

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 50.)

Make sure you are using Brother Original Innobella™ ink.

using to power down the machine. Using allows minimal power to the

machine ensuring periodic cleanings of the print head occur.

Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 52.)

Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are

adjusted correctly. (See Loading paper and other print media on page 12.)

Make sure the Jam Clear Cover is closed correctly.

Smudge or stain at the top centre of the printed page.

Printing appears dirty or ink seems to run.

Make sure the paper is not too thick or curled. (See Acceptable paper and other print media on page 25.)

Make sure you are using the recommended types of paper. (See Acceptable paper and other print media on page 25.) Do not handle the paper until the ink is dry.

Make sure you are using Brother Original Innobella™ ink.

If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type in the printer driver.

Print Quality Difficulties (continued)

Difficulty Suggestions

Ink is smudged or running when using glossy photo paper.

Prints appears dirty or the paper jams when using A3 paper.

Stains appear on the reverse side or at the bottom of the page.

The machine prints dense lines on the page.

The printouts are wrinkled.

Be sure to check the front and back of the paper. Place the glossy surface (printing surface) face down. (See Paper Type on page 24.)

If you use glossy photo paper, make sure that the paper type setting is correct.

(PC print for Windows

Check Slow Drying Paper in the Basic tab of the printer driver.

(PC print for Macintosh)

Select Print Settings from drop-down list and then check Slow Drying Paper in the printer driver.

(Copy)

Adjust the copy density to make copies lighter. (See Advanced User’s Guide: Adjusting Density.)

Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide: Cleaning the machine’s printer platen.)

Make sure you are using Brother Original Innobella™ ink.

Make sure you are using the paper support flap. (See Loading paper and other print media on page 12.)

Make sure the paper feed rollers are not dirty with ink. (See Advanced User’s Guide: Cleaning the paper feed rollers.)

(Windows Check Reverse Order in the Basic tab of the printer driver.

(Windows In the printer driver Advanced tab, click Colour Settings and uncheck Bi-Directional Printing.

only)

)

Troubleshooting

)

(Macintosh) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options and uncheck Bi-Directional Printing.

Make sure you are using Brother Original Innobella™ ink.

Paper Handling Difficulties

Difficulties Suggestions

The machine does not feed paper. Make sure the Jam Clear Cover at the back of the machine is closed.

If the Touchscreen shows the Paper Jam message and you still have a problem, see Error and Maintenance messages on page 54.

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Clean the paper pick-up rollers.

(See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Photo paper does not feed correctly.

When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

Paper Handling Difficulties (continued)

Difficulties Suggestions

Machine feeds multiple pages. Do the following:

(See Loading paper and other print media on page 12.)

 Make sure the paper is loaded correctly in the paper tray.

 Remove all the paper from the tray and fan the stack of paper well, then put it

back in the tray.

 Make sure you do not push the paper in too far.

Make sure the Jam Clear Cover is closed correctly. (See Paper is jammed in the back of the machine on page 62.)

Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

There is a paper jam. See Printer jam or paper jam on page 61. Make sure the paper guides are set to

the correct paper size.

Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

Make sure paper is not still jammed in the machine. (See Additional paper jam clear operations on page 65.)

The paper jams when you use 2-sided copy or 2-sided print.

Use one of the jam prevention settings, 2-sided1 or 2-sided2.

For copying (See Advanced User’s Guide: 2-sided copying.)

For printing

(See Software User’s Guide: 2-sided / Booklet (Windows (See Software User’s Guide: 2-sided Printing (Macintosh).)

If paper jams occur often during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced User’s Guide: Cleaning the paper feed rollers.)

).)

Copying Difficulties

Difficulty Suggestions

Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings.

Fit to Page does not work correctly. Make sure your source document is not skewed.

Reposition the document and try again.

Scanning Difficulties

Difficulty Suggestions

TWAIN or WIA errors appear when

starting to scan. (Windows

TWAIN or ICA errors appear when starting to scan. (Macintosh)

OCR does not work. Try increasing the scanner resolution.

)

Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver.

Make sure the Brother TWAIN driver is chosen as the primary source. In PageManager, click File, Select Source and choose the Brother TWAIN driver. Mac OS X v10.6.x and 10.7.x users can also scan documents using the ICA Scanner Driver. (See Software User’s Guide: Scanning a document using the ICA driver (Mac OS X v10.6.x, 10.7.x).)

(Macintosh)

Presto! PageManager must be downloaded and installed before use. For more information, see Accessing Brother Support (Macintosh) on page 3.

PhotoCapture Center™ Difficulties

Troubleshooting

Difficulty Suggestions

Removable Disk does not work correctly.

Cannot access Removable Disk from the computer.

Part of my photo is missing when printed.

1 Take out the memory card or USB Flash memory drive and put it back in

again.

2 If you have tried “Eject” from within Windows

USB Flash memory drive before you continue.

3 If an error message appears when you try to eject the memory card or USB

Flash memory drive, it means the card is being accessed. Wait a while and then try again.

4 If all of the above do not work, turn off your PC and machine, and then turn

them on again.

Make sure that you have correctly inserted the memory card or USB Flash memory drive.

Make sure that Borderless printing and Cropping are turned off. (See Advanced User’s Guide: Borderless printing and Cropping.)

, take out the memory card or

Software Difficulties

Difficulty Suggestions

Cannot install software or print.

“Device Busy” Make sure the machine is not showing an error message on the Touchscreen.

Cannot print images from FaceFilter Studio.

(Windows

)

(Windows Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.

To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. (See Quick Setup Guide.)

Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

only)

Network Difficulties

Difficulty Suggestions

Cannot print over the network. Make sure that your machine is powered on and is online and in the Ready mode.

Print a Network Configuration Report (See Advanced User’s Guide: Reports.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds.

If you are using a wireless connection or are having Network problems, see Network User’s Guide: Troubleshooting.

The network scanning feature does not work.

The Brother software cannot be installed.

It is necessary to configure the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

See the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer.

(Macintosh only)

Re-select your network machine in the Device Selector window from the Model pop-up menu in the main screen of ControlCenter2.

(Windows

Allow network access to the following programs if your security software displays an alert message during MFL-Pro Suite installation.

)

Cannot connect to wireless network.

(Macintosh)

If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

Investigate the problem using the WLAN Report.

Press (Settings), and then press s or t on the Touchpanel to display

Print Reports. Press Print Reports. Press s or t to display WLAN Report, and then press WLAN Report.

(See Network User’s Guide.)

Troubleshooting

NOTE

Machine Information B

Checking the serial number B

You can see the machine’s serial number on the Touchscreen.

a Press (Settings).

b Press s or t on the Touchpanel to

display Machine Info.

c Press Machine Info. d Press Serial No.

e Press .

Reset functions B

How to reset the machine B

a Press (Settings).

b Press s or t on the Touchpanel to

display Initial Setup.

c Press Initial Setup. d Press s or t to display Reset. e Press Reset. f Press Network or All Settings. g Press Yes to confirm. h Press Yes for 2 seconds to reboot the

machine.

The following reset functions are available:

1 Network

You can reset the print server back to its default factory settings, such as the password and IP address information.

2 All Settings

You can restore all settings to their factory defaults.

Brother strongly recommends performing this procedure before handing over or disposing of the machine.

Unplug the interface cable before you choose Network or All Settings.

Settings and features tables C

Using the Settings tables

Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the Touchscreen.

We have created step-by-step Settings Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly choose your preferred settings in the machine.

Settings and features tables

Settings tables C

The Settings tables will help you understand the settings selections that are found in the machine's programs. The factory settings are shown in Bold with an asterisk.

(Settings) C

Level1 Level2 Level3 Options Descriptions Page

Shortcut Settings

Copy — Quality

Paper Type

Paper Size

Enlarge/Reduce

Density

Stack/Sort

Page Layout

2-sided Copy

Advanced Settings

Lets you quickly and easily recall and apply your previously stored preferred settings.

(Options)

Off

Ink Save Mode

Thin Paper Copy

Book Copy

Remove Background

Scan Scan to Media Scan Type

Resolution

File Type

File Name

Remove Background

Scan to Network

Scan to FTP

General Setup Ink Test Print Print Quality

Cleaning Black

Ink Volume — Lets you check the

(Profile Name)

Alignment

Colour

All

Lets you check the print quality or alignment.

Lets you clean the print head.

available ink volume.

See .

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

General Setup

(Continued)

Paper Type — Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

Paper Size — A4*

10x15cm

Letter

Beep — Off

Low*

Med

High

LCD Settings Backlight Light*

Med

Dark

Dim Timer Off

10Secs

20Secs

30Secs*

Sleep Mode — 1Min

2Mins

3Mins

Sets the type of paper in the paper tray.

Sets the size of paper in the paper tray.

Adjusts the volume of the sounds when you press the Touchscreen or Touchpanel.

You can adjust the brightness of the Touchscreen backlight.

You can set how long the Touchscreen backlight stays on for after the last finger press.

You can choose how long the machine will remain idle before it goes into Sleep mode.

See .

Auto Power Off

Function Lock Set Password — You can restrict

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

— Off

Lock OffiOn —

5Mins*

10Mins

30Mins

60Mins

On*

When this feature is set to On the machine will turn itself off one hour after entering Sleep Mode. When set to Off, the machine will not power off automatically.

selected machine functions for up to 10 restricted users and for all other non-authorized Public users.

Settings and features tables

Network settings C

Level1 Level2 Level3 Level4 Options Descriptions Page

Network Wired LAN TCP/IP BOOT Method Auto*

Static

RARP

BOOTP

DHCP

IP Address [000-255].

[000-255].

[000-255]

Subnet Mask [000-255].

[000-255].

Choose the BOOT method that best suits your needs.

Enter the IP address.

Enter the Subnet mask.

See .

[000-255]

Gateway [000-255].

[000-255].

[000-255]

Node Name

WINS Config Auto*

WINS Server (Primary)

DNS Server (Primary)

APIPA On*

BRNXXXXXXXXXXXX

Static

000.000.000.000

(Secondary)

000.000.000.000

(Secondary)

000.000.000.000

Off

Enter the Gateway address.

Enter the Node name.

Chooses the WINS configuration mode.

Specifies the IP address of the primary or secondary WINS server.

Specifies the IP address of the primary or secondary DNS server.

Automatically allocates the IP address from the link-local address range.

See Network User’s Guide.

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Level4 Options Descriptions Page

Network

(Continued)

Wired LAN

(Continued)

WLAN TCP/IP BOOT Method Auto*

TCP/IP

(Continued)

Ethernet — Auto*

MAC Address — — You can see your

IPv6 On

Off*

100B-FD

100B-HD

10B-FD

10B-HD

Static

RARP

Enable or disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information.

Chooses the Ethernet link mode.

machine’s MAC address.

Chooses the BOOT method that best suits your needs.

See .

BOOTP

DHCP

IP Address [000-255].

[000-255].

[000-255]

Subnet Mask [000-255].

[000-255].

[000-255]

Gateway [000-255].

[000-255].

[000-255]

Node Name

WINS Config Auto*

BRWXXXXXXXXXXXX

Static

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

Enter the Node name.

Chooses the WINS configuration mode.

See Network User’s Guide.

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

Settings and features tables

Level1 Level2 Level3 Level4 Options Descriptions Page

Network

(Continued)

WLAN

(Continued)

TCP/IP

(Continued)

Setup Wizard

WPS/AOSS — — You can easily

WPS w/PIN Code

WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

APIPA On*

Off

IPv6 On

Off*

— — You can

— — You can easily

Specifies the IP address of the primary or secondary WINS server.

Specifies the IP address of the primary or secondary DNS server.

Automatically allocates the IP address from the link-local address range.

Enable or disable IPv6 protocol for a wireless LAN. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information.

manually configure your print server for a wireless network.

configure your wireless network settings using the one-button push method.

configure your wireless network settings using WPS with a PIN code.

See .

See Network User’s Guide.

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Level4 Options Descriptions Page

Network

(Continued)

WLAN

(Continued)

Wi-Fi Direct

WLAN Status Status Active(11b)

Active(11g)

Active(11n)

AOSS Active

Connection Fail

Signal — You can see the

SSID — You can see the

Comm. Mode — You can see the

MAC Address — — You can see your

Push Button — — You can easily

PIN Code — — You can easily

Manual — — You can

Group Owner — On

Off*

You can see the current wireless network status.

current wireless network signal strength.

current SSID.

current Communication Mode.

machine’s MAC address.

configure your Wi-Fi Direct™ network settings using the one-button push method.

configure your Wi-Fi Direct™ network settings using WPS with a PIN code.

manually configure your Wi-Fi Direct™ network settings.

Sets your machine as the Group Owner.

See .

See Network User’s Guide.

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

Settings and features tables

Level1 Level2 Level3 Level4 Options Descriptions Page

Network

(Continued)

Wi-Fi Direct

(Continued)

Device Information

Status Information

Device Name — You can see the

device name of your machine.

SSID — Shows SSID of

Group Owner. When the machine is not connected, Touchscreen shows

Not Connected

IP Address — You can see the

current IP address of your machine.

Status

G/O Active(**)

Client Active

Not Connected

You can see the current Wi-Fi Direct™ network status.

See .

Web Connect Settings

Off

** = the number of devices

Signal Strong

Medium

Weak

None

I/F Enable — On

Off*

Proxy Settings

Proxy Connection

Address —

Port —

User Name —

Password —

Off*

You can see the current Wi-Fi Direct™ network signal strength. When your machine acts as Group Owner, the Touchscreen always shows Strong.

Enable or Disable the Wi-Fi Direct™ connection.

You can change the Web connection settings.

See .

See Network User’s Guide.

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Level4 Options Descriptions Page

Network

(Continued)

See Network User’s Guide.

Network I/F — Wired LAN*

WLAN

Network Reset

——Yes

— You can choose

the network connection type.

Restore all

network settings back to the factory default.

See .

Go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/

Go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/

The default settings are shown in Bold with an asterisk.

(Settings) (continued) C

Level1 Level2 Level3 Options Descriptions Page

Print Reports User Settings — — Prints these lists and

Network Config

WLAN Report ——

Machine Info. Serial No. — — Lets you check the serial

Initial Setup Date & Time Date & Time — Sets the date and time in

Reset Network Yes

Local Language

——

Time Zone — Sets the time zone for

All Settings Yes

— (Choose the

language you want to use)

reports.

number of your machine.

your machine.

your country.

Resets the print server back to its factory default settings, such as the password and IP address information.

Resets all the machine’s settings back to the factory default.

Allows you to change the LCD language for your country.

See .

See Advanced User’s Guide.

See Quick Setup Guide.

The default settings are shown in Bold with an asterisk.

Settings and features tables

Features tables C

(Copy) C

Level1 Level2 Level3 Options Descriptions Page

Mono Start — — — Lets you make a

monochrome copy.

Colour Start — — — Lets you make a colour

copy.

Options Quality — Normal*

Best

Paper Type — Plain Paper*

Inkjet Paper

Brother BP71

Choose the Copy resolution for the next copy.

Choose the paper type that matches the paper in the tray.

See .

Paper Size — A4*

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

Other Glossy

Transparency

10x15cm

Letter

Legal

Ledger

Choose the paper size that matches the paper in the tray.

Level1 Level2 Level3 Options Descriptions Page

Options

(Continued)

Enlarge/Reduce

100%* ——

Enlarge 198% 10x15cmi

186% 10x15cmi

You can choose the enlargement ratio for the next copy.

See .

LTR

141% A4iA3, A5iA4

Reduce 97% LTRiA4

93% A4iLTR

You can choose the reduction ratio for the next copy.

83%

69% A4iA5

47% A4i10x15cm

Fit to Page — Your machine will adjust

the size automatically to the paper size you set.

Custom(25-400%)

— You can choose the

enlargement or reduction ratio for your type of document.

Density —

-2

Adjusts the density of copies.

Stack/Sort — Stack*

Page Layout — Off(1in1)*

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

-1

Sort

2in1(P)

2in1(L)

2in1(ID)

4in1(P)

4in1(L)

Poster (2x1)

Poster (2x2)

Poster (3x3)

You can choose to stack or sort multiple copies.

You can make N in 1, 2 in 1 ID, or Poster copies.

Settings and features tables

Level1 Level2 Level3 Options Descriptions Page

Options

(Continued)

2-sided Copy Off* — You can choose the

2-sided print settings.

You can choose various copy settings.

Advanced Settings

Portrait LongEdgeFlip

Landscape LongEdgeFlip

Portrait ShortEdgeFlip

Landscape ShortEdgeFlip

Advanced Normal*

— Off*

—

2-sided1

2-sided2

Ink Save Mode

Thin Paper Copy

See .

Book Copy

Remove Background

Set New Default

Factory Reset — Yes

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

— Yes

You can save your copy settings.

You can restore all the settings back to the factory default.

Remove Background C

Options1 Options2 Descriptions Page

Remove Background Low

Medium*

High

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

Change the amount of background colour that is removed.

See .

(Scan) C

Level1 Level2 Level3 Options Descriptions Page

Scan to File PC Start — Start scanning.

Options (For more

information, see the Options (for

Scan to File, Scan to email and Scan to Image) in

the following table.)

Scan to Media (when a memory card or USB Flash memory drive is inserted)

Scan to Network

Scan to FTP — Start — Start scanning.

Scan to email PC Start — Start scanning.

Scan to OCR

(Available after Presto! PageManager is downloaded for Macintosh users. See Accessing

Brother Support (Macintosh)

on page 3.)

— Start — Start scanning. 38

— Options (For more

information, see the Options (for Scan to Media) in the following table.)

— Start — Start scanning.

Options (For more

information, see the Options (for

Scan to File, Scan to email and Scan to Image) in

the following table.)

PC Start — Start scanning.

Options (For more

information, see the Options (for Scan to OCR) in the following table.)

Configure the detailed settings.

See .

See Software User’s Guide.

The default settings are shown in Bold with an asterisk.

Settings and features tables

Level1 Level2 Level3 Options Descriptions Page

Scan to Image PC Start — Start scanning.

Web Service

(Appears when you install a Web Services Scanner, which is displayed in your computer’s

Windows Explorer.)

Options (For more

information, see the Options (for

Scan to File, Scan to email and Scan to Image) in

the following table.)

Scan — — You can scan data by

Scan for E-mail

Scan for Fax ——

Scan for Print

——

Configure the detailed settings.

using the Web Services protocol.

See .

See Software User’s Guide.

The default settings are shown in Bold with an asterisk.

Options (for Scan to File, Scan to email and Scan to Image) C

Level1 Level2 Options1 Descriptions Page

Options

Set with TouchPanel

The settings below will appear when On is selected in Set with TouchPanel.

Scan Type Colour*

Resolution 100 dpi

File Type (If you choose the

Off (Set with Computer)*

Black and White

200 dpi*

300 dpi

600 dpi

Colour option in the Scan Type setting)

PDF*

JPEG

(If you choose the Mono option in the Scan Type setting)

If you want to use the Touchscreen to change the machine’s settings, choose On.

You can choose the scan type for your document.

You can choose the scan resolution for your document.

You can choose the file format for your document.

See .

TIFF

PDF*

Remove Background

See Software User’s Guide.

The default settings are shown in Bold with an asterisk.

Off*

Low

Medium

High

Change the amount of background colour that is removed.

Settings and features tables

Options (for Scan to Media) C

Level1 Level2 Options1 Descriptions Page

Options Scan Type Colour*

Black and White

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

Auto

File Type (If you choose the

Colour option in the Scan Type setting)

PDF*

JPEG

(If you choose the Mono option in the Scan Type setting)

You can choose the scan type for your document.

You can choose the scan resolution for your document.

You can choose the file format for your document.

TIFF

PDF*

File Name — You can rename the file.

Remove Background

Set New Default Yes

Factory Reset Yes

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

Off*

Low

Medium

High

Change the amount of background colour that is removed.

You can save your scan settings as the default settings.

You can restore all settings back to the original factory default settings.

See .

Options (for Scan to OCR) C

Level1 Level2 Options1 Descriptions Page

Options

See Software User’s Guide.

The default settings are shown in Bold with an asterisk.

Set with TouchPanel

The settings below will appear when On is selected in Set with TouchPanel.

Scan Type Colour

Resolution 100 dpi

File Type Text*

Off (Set with Computer)*

Black and White*

200 dpi*

300 dpi

600 dpi

HTML

RTF

If you want to use the Touchscreen to change the machine’s settings, choose On.

You can choose the scan type for your document.

You can choose the scan resolution for your document.

You can choose the file format for your document.

See .

Brother DCP-J4110DW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

Viewing User’s Guides 1

(Windows®) 1

How to find Scanning instructions 1

(Macintosh) 1

How to find Network setup instructions

Accessing Brother Support (Macintosh)

Control panel overview 1

1.8" Touchscreen LCD 1

Basic Operations 1

Shortcut Settings 1

Adding Shortcuts 1

Changing Shortcuts 1

Deleting Shortcuts 1

Volume Settings 1

Beeper Volume 1

Using Shortcuts 1

Touchscreen LCD 1

Setting the backlight brightness 1

Loading paper 2

Loading paper and other print media

Loading paper in the paper tray 2

About envelopes 2

Loading smaller paper (Photo, Photo L and envelopes) 2

Loading envelopes 2

Loading Photo and Photo L paper 2

Loading paper in the manual feed slot 2

Unprintable area 2

Paper settings 2

Paper Size and Type 2

Paper Type 2

Paper Size 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover

Choosing the right print media 2

Paper type and size for each operation 2

Paper orientation and capacity of the paper trays 2

Paper orientation using User Defined as the Paper Size in the printer driver 2

Paper weight and thickness 2

Loading documents 3

How to load documents

Using the scanner glass 3

Document Sizes Supported 3

How to load documents 3

Unscannable area 3

Making copies 4

How to copy 4

Copy options 4

Stop copying 4

Paper Type 4

Paper Size 4

PhotoCapture Center™ operations (PHOTO mode)

Using a memory card or USB Flash memory drive 5

Getting started 5

Print Images 5

View Photos 5

PhotoCapture Center™ print settings

How to scan to a memory card or USB Flash memory drive

How to print from a computer 6

Printing a document 6

How to scan to a computer 7

Before scanning 7

How to change the machine’s Scan mode settings for PDF scanning

How to scan a document as a PDF file using the Touchscreen 7

Replacing the ink cartridges

Cleaning the scanner glass A

Cleaning the print head A

Checking the print quality A

Checking the print alignment A