Brother DCP-7040 User Manual

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USER’S GUIDE
DCP-7030 DCP-7040
Version A
ARL/ASA/NZ
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If you need to call Customer Service
Please complete the following information for future reference:
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2008 Brother Industries, Ltd.
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Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
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Table of Contents

Section I General
1 General information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide ................................................................... 3
Viewing documentation ................................................................................... 3
Control panel overview ..........................................................................................5
2 Loading paper and documents 6
Loading paper and print media ..............................................................................6
Loading paper in the paper tray.......................................................................6
Loading paper in the manual feed slot ............................................................7
Unprintable area ............................................................................................10
Acceptable paper and other print media.............................................................. 11
Type and size of paper ..................................................................................12
Handling and using special paper .................................................................13
Loading documents .............................................................................................16
Using the automatic document feeder (ADF) (DCP-7040 only) .................... 16
Using the scanner glass (Flatbed) .................................................................17
3 General setup 18
Paper settings......................................................................................................18
Paper type ..................................................................................................... 18
Paper size......................................................................................................18
Volume settings ...................................................................................................19
Beeper volume ..............................................................................................19
Ecology features ..................................................................................................19
Toner Save .................................................................................................... 19
Sleep time......................................................................................................20
LCD contrast........................................................................................................20
User Settings List.................................................................................................20
Section II Copy
4 Making copies 22
How to copy ......................................................................................................... 22
Entering copy mode....................................................................................... 22
Making a single copy ..................................................................................... 22
Making multiple copies ..................................................................................22
Stop copying.................................................................................................. 22
Copy options (temporary settings)....................................................................... 23
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Enlarging or reducing the image copied ........................................................ 23
Using the Options key ...................................................................................24
Improving copy quality................................................................................... 25
Sorting copies using the ADF (DCP-7040 only) ............................................ 25
Adjusting contrast .......................................................................................... 26
Making N in 1 copies (page layout) ...............................................................26
Out of memory message ..................................................................................... 27
Section III Software
5 Software features 30
How to read HTML User’s Guide......................................................................... 30
For Windows For Macintosh
®
............................................................................................... 30
®
.............................................................................................. 31
Section IV Appendixes
A Safety and legal 34
Choosing a location ............................................................................................. 34
Important information........................................................................................... 35
Safety precautions......................................................................................... 35
IEC60825-1+A2:2001 Specification .............................................................. 38
Disconnect device .........................................................................................38
Radio interference .........................................................................................38
International ENERGY STAR
Important Information for Australia ...................................................................... 39
IMPORTANT-For Your Safety ....................................................................... 39
Important safety instructions.......................................................................... 39
Important Information for New Zealand ...............................................................41
Important Safety Instructions......................................................................... 41
IMPORTANT-For Your Safety ....................................................................... 42
Important Information for Some Countries...........................................................43
Important Safety Instructions......................................................................... 43
Legal limitations for copying ................................................................................ 45
Trademarks.......................................................................................................... 46
®
Compliance Statement ................................ 39
B Troubleshooting and routine maintenance 47
Troubleshooting ................................................................................................... 47
If you are having difficulty with your machine ................................................ 47
Improving the print quality ............................................................................. 49
Error and maintenance messages....................................................................... 55
Document jams (DCP-7040 only)..................................................................58
Paper jams ....................................................................................................59
Routine maintenance........................................................................................... 63
Cleaning the outside of the machine .............................................................64
Cleaning the scanner glass ........................................................................... 64
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Cleaning the laser scanner window...............................................................65
Cleaning the corona wire...............................................................................67
Cleaning the drum unit .................................................................................. 69
Replacing the consumable items......................................................................... 71
Replacing a toner cartridge ........................................................................... 71
Replacing the drum unit.................................................................................74
Changing LCD language .....................................................................................77
Machine information ............................................................................................77
Checking the serial number...........................................................................77
Checking the page counters..........................................................................77
Checking the Drum life ..................................................................................78
Packing and shipping the machine ...................................................................... 78
C Menu and features 80
On-screen programming...................................................................................... 80
Menu table.....................................................................................................80
Memory storage.............................................................................................80
Menu keys ...........................................................................................................80
How to access the menu mode ..................................................................... 81
Menu table ........................................................................................................... 82
D Specifications 84
General ................................................................................................................ 84
Print media...........................................................................................................86
Copy .................................................................................................................... 87
Scan.....................................................................................................................88
Print ..................................................................................................................... 89
Interfaces ............................................................................................................. 89
Computer requirements .......................................................................................90
Consumable items ...............................................................................................91
E Glossary 92
F Index 93
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Section I
General I
General information 2 Loading paper and documents 6 General setup 18
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Note

General information 1

1

Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier
New
Courier New font identifies the messages shown on the LCD of the machine.
Illustrations in this User’s Guide are based on the DCP-7040.
Warnings tell you what to do to prevent possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Incorrect setup icons alert you to devices and operations that are not compatible with the machine.
Note icons give useful tips.
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General information

Accessing the Software User’s Guide 1

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer and Scanner. When you are ready to learn detailed information about these operations, read the Software User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the program group, and then click User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
d Click Documentation. e Click the documentation you want to
read:
HTML document (1 manual):
Software User’s Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents (3 manuals):
User’s Guide for stand-alone operations, Software User’s Guide and Quick Setup Guide.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
1
a Turn on your PC.
Insert the Brother CD-ROM labelled
®
Windows
into your CD-ROM drive.
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name.The CD-ROM main menu will appear.
If this window does not appear, use
®
Windows start.exe program from the root directory of the Brother CD-ROM.
Explorer to find and run the
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Chapter 1
Note
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows only) in Chapter 2
Using ControlCenter3 in Chapter 3
®
XP/Windows Vista®
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.
Viewing documentation (Macintosh®) 1
a Turn on your Macintosh
Insert the Brother CD-ROM labelled
®
Macintosh
b The following window will appear.
into your CD-ROM drive.
®
.
f Click the documentation you want to
read.
Software User’s Guide
The documents are also available in PDF format (3 manuals):
User’s Guide for stand-alone operations, Software User’s Guide and Quick Setup Guide.
The PDF format is recommended for printing the manuals.
Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF
1
documents. (Internet access and PDF Reader software are required.)
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Presto!® PageManager® User's Guide:1
c Double-click the Documentation icon. d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
Software User’s Guide in HTML format.
4
The complete Presto!® PageManager®
User’s Guide can be viewed from the Help
®
selection in the Presto! application
PageManager®
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General information

Control panel overview 1

DCP-7030 and DCP-7040 have the same keys.
1Print key
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
2Scan key
Puts the machine in Scan mode. (For details about scanning, see the Software User’s Guide on the CD-ROM.)
3 Copy keys:
Options
You can choose and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Contrast
You can increase or decrease the contrast of your copies.
Number of Copies
Use this key to make multiple copies.
4LCD
Displays messages to help you set up and use your machine.
5 Menu keys:
Clear/Back
Deletes entered data or lets you cancel the current setting.
+ or b -
a
Press to scroll through the menus and options.
OK
Lets you store your settings in the machine.
Menu
Lets you access the Menu to program your settings in this machine.
6Start
Lets you start making copies or scanning.
7Stop/Exit
Stops an operation or exits from a menu.
1
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2

Loading paper and documents 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray or manual feed slot.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’ the stack to avoid paper jams and misfeeds.
Loading paper in the paper tray 2
Printing on plain paper, recycled paper or transparencies from the paper tray
a Pull the paper tray completely out of the
machine.
b While pressing the green paper guide
release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
2
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Note
(For Asia) For Legal size paper, press the
CAUTION
Note
1
release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal size paper is not available in some regions)
c Put paper in the tray, and make sure that
the paper is below the maximum paper mark (1). The side to be printed on must be face down.
Loading paper and documents
e Fold out the support flap (1) to prevent
paper from sliding off the face-down output tray.
1
Loading paper in the manual feed slot 2
You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
2
To prevent damage to your machine caused by paper misfeeding, make sure the paper guides touch the sides of the paper.
d Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
Printing on plain paper, recycled paper or transparencies from the manual feed slot
The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
a Lift up the support flap (1) to prevent
paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
1
2
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Chapter 2
Note
b Open the manual feed slot cover.
c Using both hands, slide the manual feed
slot paper guides to the width of the paper that you are going to use.
Printing on thick paper, bond paper, labels and envelopes
When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
• Remove each printed sheet or envelope immediately to prevent a paper jam.
• The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
a Open the back cover (back output tray).
2
d Using both hands, put one sheet of
paper or one transparency in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull in the paper, let go.
b Open the manual feed slot cover.
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c Using both hands, slide the manual feed
Note
slot paper guides to the width of the paper that you are going to use.
d Using both hands, put one sheet of
paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
Loading paper and documents
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the paper or print media (see Acceptable paper and other print media on page 11.) is straight and in the correct position on the manual feed slot. If it is not, the paper or the transparency may not be fed correctly, resulting in a skewed printout or a paper jam.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any print media in the manual feed slot before the machine is in the Ready state, the print media may be ejected without being printed on.
• To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
2
• You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
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Chapter 2
Note
Note
2
2
1
1
2
2
1
1
2
2
1
1
Unprintable area 2
Unprintable area for copies 2
The printable area of your machine begins at approximately 3 mm from the top and bottom and 2 mm from both sides of the paper.
13mm
22mm
The unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
Unprintable area when printing from a computer
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait
14.23mm
26.01mm
Landscape
2
14.23mm
25mm
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
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Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 75 to 90 gsm.
Use labels and transparencies which are
designed for use in laser machines.
Do not put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Loading paper and documents
2
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx 5%.
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Chapter 2
Type and size of paper 2
Manual Feed Slot 2
The manual feed slot can hold a sheet with a
The machine loads paper from the installed standard paper tray or manual feed slot.
size of 76.2 to 220 mm wide and 116 to
406.4 mm long. You can use the manual feed slot if you are using special paper, envelopes
Standard paper tray 2
or labels.
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 12. The standard paper tray can hold up to 250 sheets of Letter/A4 (Legal or Folio for Asia) size paper (80 gsm). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (For Oceania)
A4, Letter, Executive, A5, A6, B5, B6.
(For Asia) A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio.
Manual Feed Slot Width: 76.2 to 220 mm
Length: 116 to 406.4 mm
1
Plain paper and recycled paper
Transparency up to 10
Plain paper, recycled paper, bond paper, envelopes, labels and transparencies
up to 250 (80 gsm)
1
1
Folio size is 215.9 mm x 330.2 mm.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight 75-90 gsm
Thickness 80-110 µm
Roughness Higher than 20 sec.
Stiffness
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler CaCO
Ash content Below 23 wt%
Brightness Higher than 80 %
Opacity Higher than 85 %
12
90-150 cm
10e9-10e11 ohm
10e9-10e12 ohm-cm
3
/100
(Neutral)
3
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Loading paper and documents
CAUTION
1
1
Handling and using special paper 2
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
12mm
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
2
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
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Chapter 2
CAUTION
1
1
Envelopes 2
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can be fed from the manual feed slot one at a time. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Types of envelopes to avoid 2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
1 Feeding direction
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
14
• with glue on surface as shown in figure below
• with double flaps as shown in figure below
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Loading paper and documents
CAUTION
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the manual feed slot only.
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
2
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
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Chapter 2
CAUTION

Loading documents 2

Using the automatic document feeder (ADF) (DCP-7040 only) 2
The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric with the ADF. Instead use the scanner glass.
To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
To scan non-standard documents see Using the scanner glass (Flatbed) on page 17.
a Unfold the ADF document output
support flap (1) and the ADF support flap (2).
2
1
b Fan the pages well. c Place your document, face up top edge
first, in the ADF until you feel it touch the feed roller.
d Adjust the paper guides (1) to fit the
width of your document.
1
Make sure documents written with ink are
completely dry.
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Using the scanner glass
Note
CAUTION
(Flatbed) 2
You can use the scanner glass to copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long.
(DCP-7040 only) To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left, centre the document face down on the scanner glass.
Loading paper and documents
If the document is a book or is thick do not slam the cover or press on it.
2
c Close the document cover.
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3
Note

General setup 3

Paper settings 3

Paper type 3
Set up the machine for the type of paper you are using. This will give you the best print quality.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose 1.Paper Type.
Press OK.
d Press a or b to choose Thin, Plain,
Thick, Thicker, Transparency or Recycled Paper.
Press OK.
e Press Stop/Exit.
Paper size 3
(For Oceania)
You can use seven sizes of paper for printing copies: A4, Letter, Executive, A5, A6, B5 and B6.
(For Asia)
You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document on the page.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose 2.Paper Size.
Press OK.
18
d (For Oceania)
Press a or b to choose A4, Letter, Executive, A5, A6, B5 or B6.
Press OK.
(For Asia)
Press a or b to choose A4, Letter,
Legal, Executive, A5, A6, B5, B6 and Folio.
Press OK.
e Press Stop/Exit.
If you chose Transparency as the paper type you will only be able to choose Letter or A4 (Legal or Folio for Asia) size paper in Step d.
Page 25
General setup
Note

Volume settings 3

Beeper volume 3
When the beeper is on, the machine will beep when you press a key, make a mistake. You can choose a range of volume levels, from High to Off.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose 3.Beeper.
Press OK.
d Press a or b to choose Off, Low, Med or
High.
Press OK.
e Press Stop/Exit.

Ecology features 3

Toner Save 3
You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off.
3
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose 4.Ecology.
Press OK.
d Press a or b to choose 1.Toner Save.
Press OK.
e Press a or b to choose On or Off.
Press OK.
f Press Stop/Exit.
We do not recommend Toner Save for printing Photo or Greyscale images.
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Chapter 3
Note
Sleep time 3
Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle.
You can choose how long the machine must be idle (from 00 to 99 minutes) before it goes into sleep mode. When the machine receives computer data or makes a copy, the timer will be reset. The default setting is 05 minutes.
While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose 4.Ecology.
Press OK.
d Press a or b to choose 2.Sleep Time.
Press OK.
e Enter the length of time the machine is
idle before entering sleep mode (00 to
99). Press OK.
f Press Stop/Exit.
To turn off sleep mode, press Start and Options at the same time in e. Press a or b to choose Off. Press OK.

LCD contrast 3

You can change the contrast to make the LCD look lighter or darker.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose
5.LCD Contrast. Press OK.
d Press a to make the LCD darker. Or,
press b to make the LCD lighter. Press OK.
e Press Stop/Exit.

User Settings List 3

You can print a list of the settings you programmed.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose
6.User Settings. Press OK.
d Press Start. e Press Stop/Exit.
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Section II
Copy II
Making copies 22
Page 28
4
Note

Making copies 4

How to copy 4

Entering copy mode 4
1 Stack/Sort
2 Copy ratio and copy layout
3 Contrast
4Quality
5 Number of copies
1
Sort is only available for the DCP-7040.
Making a single copy 4
a Load your document. b Press Start.
1
Making multiple copies 4
a Load your document. b Do one of the folowing:
Press Number of Copies to enter
the number of copies (Up to 99).
Press or hold a or b to increase or
decrease the number of copies.
c Press Start.
To sort your copies, see Sorting copies using the ADF (DCP-7040 only)
on page 25.
Stop copying 4
To stop copying, press Stop/Exit.
22
Page 29
Making copies
Note

Copy options (temporary settings) 4

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.
The machine returns to its default settings one minute after copying.
Enlarging or reducing the image copied 4
You can choose the following enlargement or reduction ratios:
Press
100%*
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83% LGLiA4 (For Asia)
78% LGLiLTR (For Asia)
70% A4iA5
50%
Custom(25-400%)
Auto
200%
141% A5iA4
104% EXEiLTR
(DCP-7040 only) When set to Auto, the machine calculates the reduction ratio that best fits the paper size the paper tray is set to. (See Paper size on page 18.)
Auto is only available when using the ADF.
Custom(25-400%) allows you to enter a
ratio from 25% to 400% in 1% increments.
To enlarge or reduce the next copy follow the instructions below:
4
a Load your document. b Enter the number of copies you want. c Press Enlarge/Reduce. d Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you want.
Press OK.
Press a or b to choose
Custom(25-400%).
Press OK.
Press a or b to enter an enlargement or reduction ratio from 25% to 400%.
Press OK.
e Press Start.
• Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce.
(P) means Portrait and (L) means Landscape.
*The factory setting is shown in Bold with an asterisk.
23
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Chapter 4
Using the Options key 4
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press
Menu selections Options Page
Press a or b, then press OK
Quality Auto*
Press a or b, then press OK
25
Text
Photo
(DCP-7040 only)
Stack/Sort
Stack*
Sort
25
(appears when the document is in the ADF)
Page Layout Off(1 in 1)*
26
2in1(P)
2in1(L)
4in1(P)
4in1(L)
The factory settings are shown in Bold with an asterisk.
24
Page 31
Making copies
Improving copy quality 4
You can choose from a range of quality settings. The default setting is Auto.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting, follow the steps below:
a Load your document. b Enter the number of copies you want. c Press Options.
Press a or b to choose Quality. Press OK.
Sorting copies using the ADF (DCP-7040 only) 4
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a Load your document in the ADF. b Enter the number of copies you want. c Press Options and a or b to choose
Stack/Sort. Press OK.
d Press a or b to choose Sort.
Press OK.
e Press Start.
4
d Press a or b to choose Auto, Text or
Photo.
Press OK.
e Press Start.
To change the default setting, follow the steps below:
a Press Menu. b Press a or b to choose 2.Copy.
Press OK.
c Press a or b to choose 1.Quality.
Press OK.
d Press a or b to choose the copy quality.
Press OK.
e Press Stop/Exit.
25
Page 32
Chapter 4
Adjusting contrast 4
Contrast 4
Adjust the contrast to help an image look sharper and more vivid.
To temporarily change the contrast setting, follow the steps below:
a Load your document. b Enter the number of copies you want. c Press Contrast. d Press a or b to increase or decrease the
contrast. Press OK.
e Press Start.
To change the default setting follow the steps below:
a Press Menu. b Press a or b to choose 2.Copy.
Press OK.
c Press a or b to choose 2.Contrast.
Press OK.
d Press a or b to increase or decrease the
contrast. Press OK.
e Press Stop/Exit.
Making N in 1 copies (page layout) 4
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
Important 4
Please make sure the paper size is set to
Letter or A4 (Legal or Folio for Asia).
(P) means Portrait and (L) means
Landscape.
You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
a Load your document. b Enter the number of copies you want. c Press Options. d Press a or b to choose Page Layout.
Press OK.
e Press a or b to choose 2in1(P),
2in1(L), 4in1(P), 4in1(L) or Off(1 in 1).
Press OK.
f Press Start to scan the page.
(DCP-7040 only) If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to g.
26
g After the machine scans the page,
press a to scan the next page.
Next Page? a Yes b No
h Put the next page on the scanner glass.
Press OK. Repeat g and h for each page of the layout.
Page 33
Making copies
i After all the pages have been scanned,
press b in g to finish.
(DCP-7040 only) If you are copying from the ADF:
Insert your document face up in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
4 in 1 (P)
4
4 in 1 (L)

Out of memory message

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
(DCP-7030 only) If you get an Out of Memory message, press Stop/Exit to cancel the operation.
(DCP-7040 only) If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
4
4
If you are copying from the scanner glass:
Insert your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4
27
Page 34
Chapter 4
28
Page 35
Section III
Software III
Software features 30
Page 36
5
Note
Note

Software features 5

The User’s Guide on the CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). This guide has easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
Printing
Scanning
®
ControlCenter3 (for Windows
ControlCenter2 (for Macintosh
See Accessing the Software User’s Guide on page 3.
)
®
)

How to read HTML User’s Guide 5

This is a quick reference for using the HTML User’s Guide.
For Windows
If you have not installed the software, see Chapter 1.
a From the Start menu, point to Brother,
DCP-XXXX from the programs group, then click User’s Guides in HTML format.
b Click on SOFTWARE USER’S GUIDE
from the top menu.
®
5
30
c Click the heading you would like to view
from the list at the left of the window.
Page 37
Software features
For Macintosh
a Make sure your Macintosh
on. Insert the Brother CD-ROM into your CD-ROM drive.
®
®
is turned
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click the top page file.
d Click on SOFTWARE USER’S GUIDE
in the top menu, and then click the heading you would like to read from the list at the left of the window.
5
5
31
Page 38
Chapter 5
32
Page 39
Section IV
Appendixes IV
Safety and legal 34 Troubleshooting and routine maintenance 47 Menu and features 80 Specifications 84 Glossary 92
Page 40
Safety and legal A
A

Choosing a location A

Place your machine on a flat, stable surface that is free of vibration. Put the machine near a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).
Make sure cables leading to the machine do not constitute a trip hazard.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture or dust.
Do not connect your machine to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances that might disrupt the power supply.
34
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Safety and legal

Important information A

Safety precautions A
Please read these instructions before attempting any maintenance, and keep them for later reference. When using your equipment, follow basic safety precautions to reduce the risk of fire, electric shock or personal injury.
DO NOT use this product near water, or in a damp environment.
Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
We DO NOT advise using an extension lead.
If any cables become damaged, disconnect your machine, and contact your Brother dealer.
DO NOT place any objects on the machine, or obstruct the air vents.
This product should be connected to an adjacent grounded AC power source within the range
indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
A
35
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WARNING
Before cleaning the inside of the machine, unplug the power cord from the electrical socket.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover or scanner cover as shown in the illustrations.
To prevent injuries, DO NOT put your fingers in the areas shown in the illustrations.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
36
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Safety and legal
Note
If moving your machine, use the handholds provided. First making sure to disconnect any cables.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 63 for how to clean the machine.
Plastic bags are used in the packaging of your machine. To avoid the danger of suffocation, keep these bags away from babies and children.
A
The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
37
Page 44
IEC60825-1+A2:2001 Specification A
WARNING
CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required.
This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
Internal laser radiation A
Wave length: 780 - 800 nm
Output: 10 mW max.
Laser Class: Class 3B
Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
Disconnect device A
This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely.
Radio interference A
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use the following interface cables.
A USB cable which must not exceed 2.0 metres in length.
38
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Safety and legal
International ENERGY STAR® Compliance Statement A
The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment.
®
As an ENERGY STAR
the ENERGY STAR
Partner, Brother Industries, Ltd. has determined that this product meets
®
guidelines for energy efficiency.

Important Information for Australia A

A
IMPORTANT-For Your Safety A
To ensure safe operation the three-pin plug supplied must be inserted only into a standard three­pin power point which is effectively grounded through the normal household wiring.
Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the outside of the machine and the
scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
39
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7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
10 DO NOT place anything on top of the power cord including this machine. DO NOT allow the
power cord to be stepped on.
11 DO NOT touch a document during printing.
12 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
13 DO NOT attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.
14 Wait until pages have exited the machine before picking them up.
15 Unplug this product from the wall outlet and refer servicing to Authorised Service Personnel
under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
40
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Safety and legal

Important Information for New Zealand A

Important Safety Instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the
scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable surface, stand, or table. The product may fall,
causing serious damage to the product.
6 Slots and openings in the casing and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
A
8 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. DO NOT defeat the purpose of an earthed plug.
9 DO NOT place anything on top of the power cord including this machine. DO NOT allow the
power cord to be stepped on.
10 DO NOT touch a document during printing.
11 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12 DO NOT attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.
13 Unplug this product from the mains power, and refer servicing to qualified Service Personnel
under the following conditions:
If the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
41
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If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
IMPORTANT-For Your Safety A
To ensure safe operation the three-pin plug supplied must be inserted only into a standard three­pin power point which is effectively grounded through the normal household wiring.
Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
42
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Safety and legal

Important Information for Some Countries A

Important Safety Instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the
scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may drop, causing
serious damage to the product.
7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or on a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
A
8 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
9 This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug
(Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounding-type plug.
10 DO NOT place anything on top of the power cord including this machine. DO NOT allow the
power cord to be stepped on.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord DO NOT exceed the extension cord ampere rating.
12 DO NOT touch a document during printing.
13 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
14 DO NOT attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
15 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel
under the following conditions:
If the power cord is damaged or frayed.
If the product has been spilled by liquid.
43
Page 50
If the product has been exposed to rain or water.
WARNING
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
44
Page 51
Safety and legal

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
Money
Bonds or other certificates of debt
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
A
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
45
Page 52

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software Licence Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.
46
Page 53
Troubleshooting and routine
B
maintenance

Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/
If you are having difficulty with your machine B
Check the chart below and follow the troubleshooting tips.
Copy quality difficulties
Difficulties Suggestions
Vertical black line appears in copies.
Printing difficulties
.
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner glass on page 64 and Cleaning the corona wire on page 67.)
B
B
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 74.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 55.)
The machine prints unexpectedly or it prints garbage.
Check the machine is online:
(For Windows Vista Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(For Windows Click the Start button and choose Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(For Windows Click the Start button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
®
)
®
XP and Windows Server® 2003)
®
2000)
47
Page 54
Printing difficulties (continued)
Difficulties Suggestions
The machine prints the first couple of pages correctly, then some pages have text missing.
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup Guide.)
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while scanning.
OCR does not work. Try increasing the scanning resolution.
Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother
TWAIN driver.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
The machine does not print from Adobe Illustrator.
Check that the paper size setting in the application and in the printer driver are the same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
Paper handling difficulties
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a Paper Jam message.
How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set
Which paper can I use? You can use plain paper, recycled paper, transparency and labels that are made
There is a paper jam. (See Paper jams on page 59.)
48
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 59.
up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)
for laser machines. (For details, see Acceptable paper and other print media on page 11.)
Page 55
Troubleshooting and routine maintenance
ABCDEFGH abcdefghijk
ABCD abcde 01234
ABCDEFGH abcdefghijk
ABCD abcde 01234
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 11.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
Printouts are too light. If this problem occurs when making copies or printing, set Toner Save mode
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 11 and Basic tab in the Software User’s Guide on the CD-ROM.)
to off in the machine menu settings. (See Toner Save on page 19.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Improving the print quality B
Examples of poor print quality
White lines across the page
White lines down the page
Recommendation
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 11.)
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 11 and Basic tab in the Software User’s Guide on the CD-ROM.)
The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Wipe the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner window on page 65.)
Make sure that a torn sheet of paper is not inside the machine
covering the scanner window.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
B
49
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Examples of poor print
ABCDEFGH abcdefghijk
ABCD abcde 01234
ABCDEFGH abcdefghijk
ABCD abcde 01234
quality
Hollow print
Grey background
Page skewed
Ghost
Recommendation
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 11.)
Choose Thick paper mode in the printer driver, choose Thick in the
machine’s Paper Type menu setting or use thinner paper than you are currently using. (See Paper type on page 18 and Basic tab in the Software User’s Guide on the CD-ROM.)
Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 34.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 11.)
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of background shading. (See Choosing a location on page 34.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. (See Loading paper in the paper tray
on page 6.)
The paper tray may be too full.
If you are using the manual feed slot, see Loading paper in the
manual feed slot on page 7.
Check the paper type and quality. (See Acceptable paper and other
print media on page 11.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See Acceptable paper and other print media on page 11.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 11 and Basic tab in the Software User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
The fuser unit may be contaminated. Call your Brother dealer for
service.
50
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Troubleshooting and routine maintenance
B DEFGH
abc efghijk
ACD
bcde 134
ABCDEFGH abcdefghijk
ABCD abcde 01234
Examples of poor print quality
Wrinkles or creases
Poor fixing
Recommendation
Check the paper type and quality. (See Acceptable paper and other
print media on page 11.)
Make sure that paper is loaded correctly. (See Loading paper in the
paper tray on page 6.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Choose Improve Toner Fixing mode in the printer driver. (See
Device Options (For Windows the software User’s Guide on the CD-ROM.)
If you print only a few pages, change the printer driver setting in Media Type to a thin setting.
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.
®
) or Print Settings (For Macintosh®) in
B
Curled or wavy
51
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Examples of poor print
75 mm
75 mm
75 mm
75 mm
ABCDEFGH abcdefghijk
ABCD abcde 01234
F
g
d 3
ABCDEFGH abcdefghijk
ABCD abcde 01234
quality
White Spots on black text
52
and graphics at 75 mm
intervals
Black Spots at 75 mm
intervals
DE
ef
c 2
Faint
Toner specks
Recommendation
Make ten copies of a blank, white sheet of paper. (See Making
multiple copies on page 22.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 69.)
The drum unit may be damaged. Put in a new drum. (See Replacing
the drum unit on page 74.)
Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a location on page 34.)
If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. (See Toner Save on page 19 or Advanced tab in the Software User’s Guide on the CD- ROM.)
Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 65 and Cleaning the corona wire on page 67.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and other print media on page 11.)
Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 67 and Cleaning the drum unit on page 69.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
The fuser unit may be contaminated. Call your Brother dealer for
service.
Page 59
Troubleshooting and routine maintenance
ABCDEFGH abcdefghijk
ABCD abcde 01234
ABCDEFGH abcdefghijk
ABCD abcde 01234
ABCDEFGH abcdefghijk
ABCD abcde 01234
Examples of poor print quality
All black
Black toner marks across the
page
Recommendation
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a). (See Cleaning the corona wire on page 67.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
The fuser unit may be contaminated. Call your Brother dealer for
service.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 11.)
If you use label sheets for laser machines, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 69.)
Do not use paper that has clips or staples because they will scratch
the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Clean the laser scanner window and the corona wire inside the drum
unit. (See Cleaning the laser scanner window on page 65 and Cleaning the corona wire on page 67.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
B
Line across the page
Black lines down the page
Printed pages have toner
stains down the page
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a). (See Cleaning the corona wire on page 67.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
The fuser unit may be smudged. Call your Brother dealer for service.
53
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Examples of poor print quality
Curled
Recommendation
Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper. (See Device Options (For
®
Windows
) or Print Settings (For Macintosh®) in the Software User's
Guide on the CD-ROM.)
Turn the paper over in the paper tray, and print again. (Excluding
Letterhead paper)
Lift up the output tray support flap.
Replace the paper in the paper tray with paper from a freshly opened
ream.
Make sure you are using paper that is recommended for your
machine. (See Acceptable paper and other print media on page 11.)
54
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Troubleshooting and routine maintenance

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Error Message Cause Action
Cartridge Error The toner cartridge is not installed
correctly.
Drum End Soon The drum unit is near the end of
its life.
Cooling Down Wait for a while
Cover is Open The front cover is not closed
Cover is Open The fuser cover is not closed
Cover is Open The fuser cover is not closed
Document Jam
(DCP-7040 only)
Drum Error The corona wire on the drum unit
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows
Cooling Down, and Wait for a while.
completely.
completely.
completely or paper was jammed in the back of the machine when you turned on the power.
The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
needs to be cleaned.
The drum unit has reached the end of its life.
.
Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again.
Use the drum unit until you have a print quality problem; then replace the drum unit with a new one.
(See Replacing the drum unit on page 74.)
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.
If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.
If the fan is not spinning,
Disconnect the machine from the power for several minutes, then reconnect it.
Close the front cover of the machine.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
See Document jams (DCP-7040 only) on page 58 or Using the automatic document feeder (ADF) (DCP-7040 only) on page 16.
Clean the corona wire on the drum unit. (See Cleaning the corona wire on page 67.)
Replace the drum unit. (See Replacing the drum unit on page 74.)
B
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Error Message Cause Action
Fuser Error The temperature of fuser unit
does not rise at a specified temperature within specified time.
The fuser unit is too hot.
Init Unable XX
(XX = Enter Code)
Jam Rear The paper is jammed in the back
Jam Inside The paper is jammed inside the
Jam Tray The paper is jammed in the paper
No Paper The machine is out of paper or
Out of Memory The machine’s memory is full. Copy operation in progress
Print Unable XX
(XX = Enter Code)
Scan Unable XX
(XX = Enter Code)
Toner Life End The drum unit and toner cartridge
The machine has a mechanical problem.
of the machine.
machine.
tray of the machine.
paper is not correctly loaded in the paper tray.
The machine has a mechanical problem.
The machine has a mechanical problem.
assembly is not installed correctly, or the toner cartridge is used up and printing is not possible.
Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
Disconnect the machine from the power for several minutes, then reconnect it.
(See Paper jams on page 59.)
(See Paper jams on page 59.)
(See Paper jams on page 59.)
Do one of the following:
Refill the paper in the paper tray, and
then press Start.
Remove the paper and load it again, and
then press Start.
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try again.
Clear the data from the memory. (See
Out of memory message on page 27.)
Print operation in process
Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the CD-ROM.)
Disconnect the machine from the power for several minutes, then reconnect it.
Disconnect the machine from the power for several minutes, then reconnect it.
Do one of the following:
Re-install the toner cartridge and drum
unit assembly.
Replace the empty toner cartridge with a
new one. (See Replacing a toner cartridge on page 71.)
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Troubleshooting and routine maintenance
Error Message Cause Action
Toner Low If the LCD shows Toner Low,
you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing.
Order a new toner cartridge now.
B
57
Page 64
Document jams
Note
(DCP-7040 only) B
Document is jammed under the document cover
B
If the document is jammed, follow the steps below.
After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam.
Document is jammed in the top of the ADF unit
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover. c Pull the jammed document out to the
left.
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover. c Pull the jammed document out to the
right.
B
d Close the document cover. e Press Stop/Exit.
d Close the ADF cover. e Press Stop/Exit.
58
Document is jammed at the output tray
a Pull the jammed document out to the
right.
b Press Stop/Exit.
B
Page 65
Paper jams B
Note
WARNING
CAUTION
To clear paper jams, please follow the steps in this section.
• Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.
• If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
HOT SURFACE
Troubleshooting and routine maintenance
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Paper is jammed inside the machine B
a Open the front cover.
B
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
b Slowly take out the drum unit and toner
cartridge assembly. The jammed paper will be pulled out with the toner cartridge and drum unit assembly.
59
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CAUTION
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c If you cannot remove the drum unit and
toner cartridge assembly easily, do not use extra force. Instead, lift the scanner cover.
e If you cannot pull the jammed paper out
of the output tray opening, take the paper tray completely out of the machine.
f Pull the jammed paper out of the paper
tray opening.
Use both hands to carefully pull the jammed paper up and out of the output tray opening.
d Close the scanner cover.
g Put the drum unit and toner cartridge
assembly back in the machine.
h Put the paper tray back in the machine. i Close the front cover.
60
Page 67
Troubleshooting and routine maintenance
CAUTION
Paper is jammed at the back of the machine
a Open the front cover.
b Slowly take out the drum unit and toner
cartridge assembly.
d Pull the tabs toward you to open the
B
fuser cover (1).
1
e Pull the jammed paper out of the fuser
unit.
B
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c Open the back cover (back output tray).
f Close the back cover (back output tray). g Put the drum unit and toner cartridge
assembly back in the machine.
h Close the front cover.
61
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Paper is jammed inside the drum unit
CAUTION
CAUTION
and toner cartridge assembly
a Open the front cover.
b Slowly take out the drum unit and toner
cartridge assembly.
c Push down the green lock lever and take
B
the toner cartridge out of the drum unit.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
62
d Clear the jammed paper if there is any
inside the drum unit.
Page 69
Troubleshooting and routine maintenance
WARNING
CAUTION
e Put the toner cartridge back into the
drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically.
f Put the drum unit and toner cartridge
assembly back in the machine.

Routine maintenance B

Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more infomation see Important Safety Instructions on page 43.
The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
B
g Close the front cover.
63
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Cleaning the outside of the machine B
a Turn off the machine. Disconnect all
cables, and then unplug the power cord from the electrical socket.
b Pull the paper tray completely out of the
machine.
e Wipe the inside and the outside of the
paper tray with a soft cloth to remove dust.
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first, and reconnect all cables. Turn on the machine.
Cleaning the scanner glass B
c Wipe the outside of the machine with a
soft cloth to remove dust.
d Remove any paper that is in the paper
tray.
a Turn off the machine. Disconnect all
cables, and then unplug the power cord from the electrical socket.
b Lift the document cover (1).
Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
1
2
3
64
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Troubleshooting and routine maintenance
Note
WARNING
CAUTION
1
2
c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
d Plug the machine’s power cord back into
the electrical socket first, and reconnect all cables. Turn on the machine.
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
Cleaning the laser scanner window B
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more infomation see Important Safety Instructions on page 43.
DO NOT touch the laser scanner window with your fingers.
a Before you clean the inside of the
machine, turn off the machine. Unplug the power cord from the electrical socket.
b Open the front cover and slowly take out
the drum unit and toner cartridge assembly.
B
65
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WARNING
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c Wipe the laser scanner window by
wiping it with a clean soft, dry lint-free cloth.
66
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Troubleshooting and routine maintenance
CAUTION
d Put the drum unit and toner cartridge
assembly back in the machine.
e Close the front cover. f Plug the machine’s power cord back into
the electrical socket first. Turn on the machine.
Cleaning the corona wire B
If you have print quality problems, clean the corona wire as follows:
a Turn off the machine. Disconnect all
cables, and then unplug the power cord from the electrical socket.
b Open the front cover.
c Slowly take out the drum unit and toner
cartridge assembly.
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
B
67
Page 74
d Clean the corona wire inside the drum
CAUTION
CAUTION
1
unit by gently sliding the green tab from right to left and left to right several times.
Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
e Put the drum unit and toner cartridge
assembly back in the machine.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
f Close the front cover. g Plug the machine’s power cord back into
the electrical socket first, and then reconnect all cables. Turn on the machine.
68
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Troubleshooting and routine maintenance
CAUTION
CAUTION
Cleaning the drum unit B
If you have print quality problems, clean the drum unit as follows.
a Turn off the machine. Disconnect all
cables, and then unplug the power cord from the electrical socket.
b Open the front cover.
c Slowly take out the drum unit and toner
cartridge assembly.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
B
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
69
Page 76
e Put the print sample in front of the drum
CAUTION
1
unit, and find the exact position of the poor print.
f Turn the drum unit gear by hand while
looking at the surface of the OPC drum (1).
g When you have found the mark on the
drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.
h Put the toner cartridge back into the
drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
i Put the drum unit and toner cartridge
assembly back in the machine.
The drum is photosensitive so DO NOT touch it with your fingers.
DO NOT clean the surface of the photosensitive drum with a sharp object.
DO NOT use excessive force when cleaning the drum unit.
70
j Close the front cover. k Plug the machine’s power cord back into
the electrical socket first, and then reconnect all cables. Turn on the machine.
Page 77
Troubleshooting and routine maintenance
Note
Note

Replacing the consumable items B

You will need to replace the consumable items when the machine indicates that the life of the consumable is over.
Toner cartridge Drum unit
Order No. TN-2130 (Standard), TN-2150 (High Yield) Order No. DR-2125
• Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
B
Replacing a toner cartridge B
The High Yield toner cartridges can print
1
approximately 2,600 pages Standard toner cartridges can print
approximately 1,500 pages count will vary depending on your average type of document (i.e., standard letter, detailed graphics). When a toner cartridge is running low, the LCD shows Toner Low.
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
and the
1
. Actual page
It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
71
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WARNING
CAUTION
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
b Slowly take out the drum unit and toner
cartridge assembly.
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
a Open the front cover.
72
c Push down the green lock lever and take
the used toner cartridge out of the drum unit.
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Page 79
CAUTION
Note
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Troubleshooting and routine maintenance
Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
d Unpack the new toner cartridge. Hold
the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge.
B
Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother toner cartridges (TN-2130/TN-2150). Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
e Pull off the protective cover.
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f Put the new toner cartridge firmly into
CAUTION
CAUTION
CAUTION
CAUTION
1
the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically.
h Put the drum unit and toner cartridge
assembly back in the machine.
i Close the front cover.
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
g Clean the corona wire of the drum unit
by gently sliding the green tab from right to left and left to right several times.
Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
DO NOT turn off the machine or open the front cover until the LCD returns to the standby state.
Replacing the drum unit B
The machine uses a drum unit to create print images on paper. If the LCD shows Drum End Soon, the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Drum End Soon, you may be able to continue printing without having to replace the drum unit for a while. However, if there is a noticeable deterioration in the output print quality (even before Drum End Soon appears), then the drum unit should be replaced. You should clean the machine when you replace the drum unit. (See Cleaning the laser scanner window on page 65.)
74
While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Page 81
Note
The drum unit is a consumable item, and
WARNING
CAUTION
it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is
1
approximately 12,000 pages
. The actual number of pages your drum will print may be significantly less than this estimate. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.
1
Drum yield is approximate, and may vary by type of use.
Troubleshooting and routine maintenance
a Open the front cover.
B
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
b Slowly take out the drum unit and toner
cartridge assembly.
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
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CAUTION
Note
CAUTION
CAUTION
1
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
c Push down the green lock lever and take
the toner cartridge out of the drum unit.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
d Unpack the new drum unit. e Put the toner cartridge firmly into the
new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
76
f Clean the corona wire of the drum unit
by gently sliding the green tab from right to left and left to right several times.
Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
Page 83
Troubleshooting and routine maintenance
g Put the new drum unit and toner
cartridge assembly in the machine.
h Press Clear/Back.
To confirm you are installing a new drum, press a.
i When the LCD shows Accepted, close
the front cover.

Changing LCD language

You can change the LCD language.
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.
c Press a or b to choose
0.Local Language. Press OK.
d Press a or b to choose your language.
Press OK.

Machine information B

Checking the serial number B
You can see the machine’s serial number on the LCD.
a Press Menu. b Press a or b to choose
3.Machine Info. Press OK.
c Press a or b to choose 1.Serial No.
Press OK.
d Press Stop/Exit.
Checking the page counters B
You can see the machine’s page counters for copies, printed pages, reports and lists or a
B
summary total.
a Press Menu. b Press a or b to choose
3.Machine Info. Press OK.
c Press a or b to choose
2.Page Counter. Press OK.
d Press a or b to choose Total, List,
Copy or Print.
You can see the machine’s page count.
B
e Press Stop/Exit.
e Press Stop/Exit.
77
Page 84
Checking the Drum life B
Note
CAUTION
Packing and shipping
You can see the machine’s drum life on the LCD.
a Press Menu. b Press a or b to choose
3.Machine Info. Press OK.
c Press a or b to choose 3.Drum Life.
Press OK. You can see the remaining percentage of drum life.
d Press Stop/Exit.
The drum life check will be accurate only if you have reset the drum counter when you installed a new drum unit. It will not be accurate if you have reset the drum counter during the life of a used drum.
the machine B
Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.
When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you could void your warranty.
a Turn off the machine. b Unplug all the cables and AC power
cord from the machine.
c Open the front cover. d Remove the drum unit and toner
cartridge assembly. Leave the toner cartridge installed in the drum unit.
78
e Place the drum unit and toner cartridge
assembly into the plastic bag and seal the bag.
f Close the front cover. g Wrap the machine in the plastic bag and
place it in the original carton with the original packing material.
Page 85
h Pack the drum unit and toner cartridge
assembly, AC cord and printed materials in the original carton as shown below:
Troubleshooting and routine maintenance
B
i Close the carton and tape it shut.
79
Page 86
C
Menu and features C

On-screen programming C

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Menu table C
You can program your machine by using the Menu table on page 82. These pages list the menu selections and options.
Press Menu followed by the menu numbers to program your machine.
For example, to set Beeper volume to Low:
a Press Menu. b Press a or b to choose
1.General Setup. Press OK.

Menu keys C

Access the menu.
Go to the next menu level.
Accept an option.
Exit the menu by pressing repeatedly.
Go back to the previous menu level.
Scroll through the current menu level.
c Press a or b to choose 3.Beeper.
Press OK.
d Press a or b to choose Low. e Press OK.
Memory storage C
Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast) will be lost.
80
Exit the menu.
Page 87
How to access the menu mode C
a Press Menu. b Scroll through each menu level by
pressing a or b for the direction you want.
c Press OK when the option you want
appears on the LCD. The LCD will then show the next menu level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an option, the LCD will show Accepted.
Menu and features
f Press Stop/Exit to exit Menu mode.
C
81
Page 88

Menu table C

The factory settings are shown in Bold with an asterisk.
Choose & OK Choose & OK to accept to exit
Main Menu Submenu Menu Selections Options Descriptions Page
1.General Setup
1.Paper Type Thin
Plain*
Thick
Thicker
Transparency
Recycled Paper
2.Paper Size A4*
Letter
Legal (For Asia)
Executive
A5
A6
B5
B6
Folio (For Asia)
3.Beeper Off
Low
Med*
High
4.Ecology 1.Toner Save On
Off*
2.Sleep Time (00-99)
05Min*
Sets the type of paper in the paper tray.
Sets the size of the paper in the paper tray.
Adjusts the volume level of the beeper.
Increases the page yield of the toner cartridge.
Conserves power. 20
18
18
19
19
82
The factory settings are shown in Bold with an asterisk.
Page 89
Menu and features
Main Menu Submenu Menu Selections Options Descriptions Page
1.General
Setup
(continued)
2.Copy 1.Quality Auto*
3.Machine Info.
5.LCD Contrast
6.User Settings
0.Local Language
2.Contrast b -nnnno+ a
1.Serial No. You can check the serial
2.Page Counter
3.Drum Life You can check the
b -nnnno+ a
b -nnnon+ a
b -nnonn+ a*
b -nonnn+ a
b -onnnn+ a
Lists your current settings 20
(Choose your
language)
Text
Photo
b -nnnon+ a
b -nnonn+ a*
b -nonnn+ a
b -onnnn+ a
Total
List
Copy
Print
Adjusts the contrast of the LCD.
Allows you to change the LCD language for your country.
You can choose the Copy resolution for your type of document.
Adjusts the contrast for copies.
number of your machine.
You can check the number of total pages the machine has printed during its life.
percentage of Drum life that remains available.
20
77
25
26
77
77
78
C
The factory settings are shown in Bold with an asterisk.
83
Page 90
Specifications D
D

General D

Printer Type Laser
Print Method Electrophotography by semiconductor laser beam scanning
Memory Capacity 16 MB
LCD (liquid crystal display) 16 characters × 2 lines
Power Source 220 - 240V 50/60Hz
Power Consumption Peak: 1056 W
Copying:
Sleep: (DCP-7030)
Standby: Average 75 W
1
When making a copy from one sheet
Dimensions DCP-7030
Average 320 W
Average 8 W (DCP-7040) Average 9 W
1
84
DCP-7040
428 mm
428 mm
257 mm
396 mm
304 mm
396 mm
Page 91
Specifications
Weight Without Drum/Toner Unit:
(DCP-7030) 8.7 kg (DCP-7040) 10 kg
Noise level Sound power
Operating (Copying): LWAd = 6.2 Bell
Standby: LWAd = 4.4 Bell
Sound pressure
Operating (Copying): LpAm = 53 dBA
Standby: LpAm = 32 dBA
Temperature Operating: 10 to 32.5°C
Storage: 5 to 35°C
Humidity Operating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
ADF (automatic document feeder)
(DCP-7040 only)
Up to 35 pages (Staggered) 80 g/m
2
Recommended Environment for Best Results:
Temperature: 20 to 30°C
Humidity: 50% - 70%
Paper Tray
250 Sheets 80 g/m
2
D
85
Page 92

Print media D

Paper Input Paper Tray
Paper Type:
Plain paper, Transparencies paper
Paper Size: Letter, A4, B5 (ISO), A5, B6, A6 and
Executive (Legal and Folio for Asia)
Paper Weight: 60 to 105 gsm
Maximum paper tray capacity: Up to 250 sheets of 80 gsm plain paper
Manual Feed Slot
Paper Type: Plain paper, Recycled paper,
Transparencies, Bond paper, Envelopes or Labels
Paper Size: Width: 76.2 to 220 mm
Length:116 to 406.4 mm
Paper Weight: 60 to 163 gsm
Maximum manual feed slot
One sheet at a time
capacity:
1
or Recycled
1
For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Paper Output Up to 100 sheets (face down print delivery to the output paper tray)
86
Page 93
Specifications

Copy D

Colour/Monochrome Monochrome
Document Size ADF Width: 148 to 215.9 mm
ADF Length: 148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Copy Width: Max. 210 mm
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution Up to 600 × 600 dpi
First Copy Out Time
1
The first copy out time may vary depending on scanner lamp warm up time.
less than 15 seconds (from READY mode)
1
D
87
Page 94

Scan D

Colour/Monochrome Yes
TWAIN Compliant
Yes (Windows
XP Professional x64 Edition/Windows Vista
Mac OS
WIA Compliant
Yes (Windows
Colour Depth 24 bit colour
Resolution
Up to 19200 × 19200 dpi (interpolated)
Up to 600 × 2400 dpi (optical)1(From Scanner Glass)
Up to 600 × 600 dpi (optical)
Document Size ADF Width: 148.0 to 215.9 mm
ADF Length: 148.0 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width Max. 210 mm
Greyscale 256 levels
®
2000 Professional/XP/
®
X 10.2.4 or greater
®
XP/Windows Vista®)
1
(From ADF)
®
)
1
1
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
88
Page 95
Specifications

Print D

Printer Driver
Host-Based Driver for Windows
XP/XP Professional x64 Edition/Windows Vista
®
Windows Server
Macintosh
®
2003 (print only via network)
Printer Driver for Mac OS® X 10.2.4 or greater
®
2000 Professional/
®
/
Resolution HQ1200 (2400 × 600 dpi), 600, 300 dpi
Print Speed
Up to 22 pages/minute (A4 size)
1
First Print Out Time Less than 10 seconds. (from the Ready state and the standard tray)
1
The print speed may change depending on the type of document you print.

Interfaces D

USB
1
Your machine has a Full-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported for Macintosh®.
Use a USB 2.0 interface cable that is no longer than 2.0 m.
1 2
D
89
Page 96

Computer requirements D

Minimum System Requirements and Supported PC Software Functions
Computer Platform & Operating System Version
Windows® Operating
System
Windows® 2000
1
Professional
Windows® XP
®24
Home
Windows
XP
24
Professional
Windows® XP Professional x64
2
Edition
Windows
®2
Vista
Macintosh® Operating System
Mac OS X 10.2.4
- 10.4.3
Mac OS X 10.4.4 or greater
Supported PC Software Functions
Printing, Scanning
4
®
®
Printing, Scanning
®
PC Interface
USB
USB
3
Processor Minimum Speed
Intel® Pentium II® or equivalent
64-bit (Intel®64 or AMD64) supported CPU
Intel® Pentium® 4 or equivalent
®
64-bit (Intel
64 or AMD64) supported CPU
PowerPC G4/G5, PowerPC G3 350MHz
PowerPC
®
G4/G5, Intel Core™ Processor
Minimum RAM
Recom mended RAM
Hard Disk Space to install
For Drivers
For Applic ations
64 MB 256 MB 150 MB 310 MB
128 MB
256 MB 512 MB
512 MB 1 GB 500 MB 500 MB
128 MB 256 MB 80 MB 400 MB
512 MB 1 GB
1
Microsoft® Internet Explorer 5.5 or greater.
2
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
3
Third party USB ports are not supported.
4
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000 and SP2 or higher for XP.
90
Page 97
Specifications
Note

Consumable items D

Toner Cartridge Life Standard Toner Cartridge:
TN-2130:
Approx. 1,500 pages (A4)
High-Yield Toner Cartridge:
TN-2150:
Approx. 2,600 pages (A4)
Drum Unit DR-2125: Approx. 12,000 pages
2
(A4)
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum yield is approximate, and may vary by type of use.
• Brother does not recommend the use of consumables other than genuine Brother consumables.
• Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
1
1
D
91
Page 98
Glossary E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF and scanned one page at a time automatically.
Beeper Volume
Volume setting for the beep when you press a key or make an error.
Cancel Job
Cancels a programmed print job and clears the machine’s memory.
Contrast
Setting to compensate for dark or light documents, by making copies of dark documents lighter and light documents darker.
Greyscale
The shades of grey available for copying photographs.
LCD (liquid crystal display)
The display screen on the machine that shows interactive messages during On­Screen Programming and shows the date and time when the machine is idle.
Menu mode
Programming mode for changing your machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft™
PaperPort™ 11SE with OCR or Presto!
®
PageManager converts an image of text to text you can edit.
software application
Scanning
The process of sending an electronic image of a paper document into your computer.
Temporary settings
You can choose certain options for each copy without changing the default settings.
User Settings List
A printed report that shows the current settings of the machine.
®
Resolution
The number of vertical and horizontal lines per inch.
92
Page 99
F

Index

A
ADF (automatic document feeder)
.....................................................16
using
®
Apple
Macintosh See Software User’s Guide on the CD-ROM.
®
C
Canceling
print jobs
Changing LCD language Cleaning
corona wire drum unit laser scanner window scanner glass
Consumable items Control panel overview ControlCenter2 (for Macintosh
See Software User’s Guide on the CD-ROM.
ControlCenter3 (for Windows
See Software User’s Guide on the CD-ROM.
Copy
contrast Enlarge/Reduce key enter copy mode keys multiple N in 1 (page layout) out of memory quality single sort (ADF only) temporary settings using ADF using scanner glass
.................................................5
.......................... 77
...........................................67
............................................... 69
...........................65
........................................ 64
...................................71
..............................5
®
)
®
)
.......................................... 22, 26
.............................23
...................................22
................................................. 5, 23
.................................................22
..............................26
.......................................27
...................................................25
....................................................22
...................................... 25
................................23
.............................................25
..............................26
Drum unit
checking (remaining life) cleaning replacing
.......................................... 67, 69
............................................... 74
...................... 78
E
Enlarge/Reduce key ................................ 23
Envelopes
how to load
Error messages on LCD
Init Unable XX No Paper Out of Memory Print Unable XX Scan Unable XX
......................................6, 12, 14
............................................. 8
.......................... 55
...................................... 56
.............................................. 56
..................................... 56
.................................... 56
................................... 56
F
Folio ......................................................... 12
G
Greyscale ................................................ 92
H
HELP
LCD messages Menu Table using menu keys
..................................... 80
.................................... 80, 82
.................................. 80
J
Jams
document paper
Job Cancel key
............................................. 58
.................................................... 59
.......................................... 5
L
F
D
Document
how to load
........................................................ 58
jam
.................................... 16, 17
Labels ................................................ 12, 15
LCD (liquid crystal display)
contrast
................................................ 20
.................. 5, 80
93
Page 100
M
Machine information
checking remaining life of drum unit page counts
Macintosh
See Software User’s Guide on the CD-ROM.
Maintenance, routine
checking the remaining life of drum unit replacing
drum unit toner cartridge
Memory
storage
Menu Table
using menu keys
Mode, entering
......................................................22
copy
..........................................77
®
...............................63
............................................74
....................................71
..................................................80
....................................... 80, 82
...................................80
.....78
78
N
N in 1 (page layout) ..................................26
O
quality
................................................... 49
resolution specifications
Printing
See Software User’s Guide on the CD-ROM.
Programming your machine
.............................................. 89
........................................ 89
.................... 80
Q
Quality
copying printing
................................................. 25
.................................................. 49
R
Reducing
................................................... 23
copies
Replacing
drum unit toner cartridge
Resolution
copy print scan
.............................................. 74
...................................... 71
...................................................... 87
...................................................... 89
...................................................... 88
Out of Memory message ................... 27, 56
P
Packing and shipping the machine ..........78
Page layout (N in 1)
................................................ 11, 86
Paper
how to load
........................................................59
jam
........................................................12
size size of document tray capacity
................................................ 12, 18
type
PaperPort™ 11SE with OCR
See Software User’s Guide on the CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides. Power failure Print
difficulties
drivers
Job Cancel key
paper jams
..............................................47
...................................................89
............................................59
.................................26
..............................................6
............................ 87, 88
..........................................12
............................................80
.......................................5
S
Scanner glass
..................................................... 17
using
Scanning
See Software User’s Guide on the CD-ROM.
Serial number
how to find ...............See inside front cover
Shipping the machine Sleep time Sort
............................................... 20
.......................................................... 25
.............................. 78
T
Temporary copy settings ......................... 23
Toner cartridge, replacing Toner save Transparency Troubleshooting
document jam
error messages on LCD
if you are having difficulty
copy quality
.............................................. 19
............................................ 7
....................................... 47
....................................... 58
....................................... 47
....................... 71
....................... 55
94
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