Brother DCP-7010, DCP-7025 User Guide

USER’S GUIDE

DCP-7010
DCP-7025

Version C

If you need to call Customer Service

Please complete the following information for future
reference:

Model Number: DCP-7010 and DCP-7025
(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number can be displayed on the LCD screen

(Menu, 3, 1 (for DCP-7010) and Menu 4, 1 (for DCP-7025)).
Retain your sales receipt as a permanent record of your
purchase, in the event of theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration

By registering your product with Brother, you will be recorded
as the original owner of the product. Your registration with
Brother:

may serve as confirmation of the purchase date of your

■

product should you lose your receipt; and,
may support an insurance claim by you in the event of

■

product loss covered by insurance.

The most convenient and efficient way to register your new
product is on-line at http://www.brother.com/registration

©1996-2005 Brother Industries, Ltd.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without
notice.

Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

i

ii

Safety precautions

We use the following icons throughout this User’s Guide.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible damage to the
machine or other objects.

Improper Setup icons alert you to devices and operations that are not compatible with the
machine.

Notes tell you how you should respond to a situation that may arise or give tips about how
the current operation works with other features.

To use the machine safely

Please keep these instructions for later reference and read them before attempting any
maintenance.

WARNING

There are high voltage electrodes inside the machine.
Before you clean the inside of the machine, make sure you
have unplugged the power cord from the electrical socket.

Do not handle the plug with wet hands. Doing this might
cause an electrical shock.

After you use the machine, some
internal parts are extremely
HOT!
To prevent injuries, be careful
not to put your fingers in the
areas shown in the illustration.

iii

WARNING

The fuser unit is marked with a caution label. Please do not
remove or damage the label.

To prevent injuries, be careful
not to put your hands on the edge
of the machine under the
document cover or scanner
cover.

To prevent injuries, be careful
not to put your fingers in the area
shaded in the illustration.

When you move the machine,
grasp the side hand holds that
are under the scanner.
DO NOT carry the machine by
holding it at the bottom.

Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the
toner dust to ignite inside the vacuum cleaner, potentially starting a fire, Please
carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to
local regulations.

This product must be installed near an electrical socket that is easily accessible. In
case of an emergency, you must disconnect the power cord from the electrical socket
to shut off the power completely.

Do NOT use flammable substances or any type of spray to clean the inside or outside
of the machine. Doing this may cause a fire or electrical shock.

iv

Table of Contents

1

2

3

Introduction

Using this Guide ..................................................................................................1-1

Choosing a location.............................................................................................1-2

Control panel overview ........................................................................................1-3

Load document....................................................................................................1-4

Using the automatic document feeder (ADF) (DCP-7025 only) .................... 1-4

Using the scanner glass ................................................................................1-5

About paper .........................................................................................................1-6

Recommended Paper....................................................................................1-6

Choosing acceptable paper ...........................................................................1-6

How to load paper .........................................................................................1-8

Getting started

Initial Setup..........................................................................................................2-1

Setting the Paper Type ..................................................................................2-1

Setting the Paper Size ...................................................................................2-1

Setting the Beeper Volume............................................................................ 2-2

Toner Save ....................................................................................................2-2

Sleep Time ....................................................................................................2-3

Setting the LCD Contrast...............................................................................2-3

Printing the User Settings List .......................................................................2-3

Making copies

4

5

Using the machine as a copier ............................................................................3-1

Making a single copy .....................................................................................3-1

Making multiple copies ..................................................................................3-1

Stop copying..................................................................................................3-1

Using the Temporary Copy keys .........................................................................3-2

Enlarging or reducing the image copied ........................................................3-2

Adjusting contrast..........................................................................................3-3

Changing the temporary copy settings..........................................................3-4

Changing the default copy settings......................................................................3-7

Quality ...........................................................................................................3-7

Adjusting contrast..........................................................................................3-8

Out of Memory message .....................................................................................3-8

Software Features 4-1

Important information

IEC 60825-1 Specification .............................................................................5-1

Disconnect device .........................................................................................5-1

Radio interference (220-240V Model Only) ...................................................5-2

Important safety instructions..........................................................................5-2

Trademarks ...................................................................................................5-3

v

6

Troubleshooting and routine maintenance

Troubleshooting ...................................................................................................6-1

Error messages .............................................................................................6-1

Document jams (DCP-7025 only)..................................................................6-3

Paper jams ....................................................................................................6-4

If you are having difficulty with your machine................................................6-8

Improving the print quality ...........................................................................6-11

Cleaning the drum unit ................................................................................6-12

How to change the LCD language...............................................................6-15

Packing and shipping the machine ....................................................................6-15

Routine maintenance .........................................................................................6-16

Cleaning the outside of the machine ...........................................................6-16

Cleaning the scanner glass .........................................................................6-17

Cleaning the laser scanner window.............................................................6-18

Cleaning the corona wire.............................................................................6-19

Replacing the toner cartridge (TN-2000) .....................................................6-20

How to replace the toner cartridge ..............................................................6-20

Replacing the drum unit (DR-2000).............................................................6-23

Machine Information ..........................................................................................6-25

Checking the Serial Number........................................................................6-25

Checking the Page Counters.......................................................................6-25

Checking the Drum Life...............................................................................6-25

A

S

I

Appendix

On-screen programming ..................................................................................... A-1

Menu table.................................................................................................... A-1

Menu Mode......................................................................................................... A-1

Specifications

Product description ............................................................................................. S-1

General............................................................................................................... S-1

Print media.......................................................................................................... S-2

Copy ...................................................................................................................S-3

Scanner .............................................................................................................. S-3

Printer.................................................................................................................S-4

Interfaces............................................................................................................ S-4

Computer requirements......................................................................................S-5

Consumable items..............................................................................................S-6

Optional External Wireless Print/Scan Server (NC-2200w)................................ S-6

Optional External Print Server (NC-2100p) ........................................................ S-7

Index I-1

vi

Introduction

1

Using this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and
actions. Special fonts identify keys you should press, messages that appear on the LCD, and
important points or related topics.

Bold Bold typeface identifies specific keys on the machine’s control panel.
Italics Italicized typeface emphasizes an important point or refers you to a related topic.

Courier Courier type face identifies the messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible damage
to the machine or other objects.

Improper Setup icons alert you to devices and operations that are not compatible
with the machine.

Notes tell you how you should respond to a situation that may arise or give tips about
how the current operation works with other features.

1

Note

Illustrations in this User’s Guide are based on DCP-7025.

1 - 1

Chapter 1

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.
Put the machine near a standard, grounded electrical socket. Choose a location where the
temperature remains between 10°C and 32.5°C.

CAUTION

■ Avoid placing your machine in a high-traffic area.

■ Do not place your machine near heaters, air conditioners, water, chemicals, or refrigerators.

■ Do not expose your machine to direct sunlight, excessive heat, moisture, or dust.

■ Do not connect your machine to an electrical socket controlled by wall switches or automatic

timers.

■ Disruption of power can wipe out information in the machine’s memory.

■ Do not connect your machine to an electrical socket on the same circuit as large appliances

or other equipment that might disrupt the power supply.

■ Avoid interference sources, such as speakers or the base units of cordless phones.

1 - 2

Control panel overview

Stack Copies:01



100%

Auto

Introduction

1

1 Copy keys

(Temporary settings):

Options

You can quickly and easily select temporary
settings for copying.

Enlarge/Reduce

Lets you enlarge or reduce copies depending
on the ratio you select.

Contrast

Lets you select the copy quality for your type of
document.

Number of Copies

Use this key to make multiple copies.

2 Menu Mode:

Menu

Lets you access the Menu to program.

or
Press to scroll through the menus and options.
Also you can use these keys to enter numbers.

Set

Lets you store your settings in the machine.

Scan

3

Lets you access Scan mode.

Start

4

Lets you start making copies or start scanning.

Stop/Exit

5

Stops an operation or exits from the menu.

6 Print key:

Job Cancel

You can cancel a print job and clear the print
memory.

Liquid Crystal Display (LCD)

7

Displays messages on the screen to help you
set up and use your machine.

1 - 3

Chapter 1

Load document

You can make copies and scan from the ADF
(automatic document feeder) and from the
scanner glass.

Note

ADF is not available for DCP-7010.

Using the automatic document feeder (ADF) (DCP-7025 only)

The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
(80 g/m
before putting them in the ADF.

2

) paper and always fan the pages

1

Fan the pages well. Make sure you put
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.

2

Adjust the paper guides to fit the width of
your documents.

3

Unfold the ADF document output
support flap.

Improper Setup

DO NOT use paper that is curled,

■

wrinkled, folded, ripped, stapled,
paper-clipped, pasted or taped.

DO NOT use cardboard, newspaper or

■

fabric.

■ Make sure documents written with ink are

completely dry.

■ Documents to be scanned must be from

147.3 to 215.9 mm wide and 147.3 to
356 mm long.

CAUTION

DO NOT pull on the document while it

■

is feeding.

■ Thick documents left on the scanner

glass may cause the ADF to jam.

1 - 4

Using the scanner glass

Close the document cover.

3

Introduction

You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.

Note

DCP-7025 only:
To use the scanner glass, the ADF must be
empty.

Lift the document cover.

1

Using the document guidelines on the

2

left, centre the document face down on
the scanner glass.

CAUTION

If the document is a book or is thick, do not
slam the cover or press on it.

1

Place documents face down on the

scanner glass.

1 - 5

Chapter 1

About paper

Recommended Paper

To get the best print quality, we suggest using
the following paper.

Paper Type Item

Plain paper Xerox Premier 80 g/m

Xerox Business 80 g/m

M-real DATACOPY 80 g/m

IGEPA X-Press 80 g/m

Recycled paper Xerox Recycled Supreme

Transparency 3M CG 3300

Labels Avery laser label L7163

■ Use paper that is made for plain-paper

copying.

■ Use paper that is 75 to 90 g/m

■ Use neutral paper. Do not use acidic or

alkaline paper.

■ Use long-grain paper.

■ Use paper with a moisture content of

approximately 5%.

2

2

2

2

.

Choosing acceptable paper

We recommend that you test paper
(especially special sizes and types of paper)
on the machine before purchasing large
quantities.

For optimum printing, use a recommended
type of paper, especially for plain paper and
transparencies. For more information on
paper specifications, call your nearest
authorized sales representative or the place

2

where you purchased your machine.

■ Use labels or transparencies that are

designed for use in laser printers.

■ If you are using special paper and the

machine has problems feeding from the
paper tray, try again using the manual
feed slot.

■ You can use recycled paper in this

machine.

1 - 6

Introduction

CAUTION

Do not use the following types of paper or envelopes, they may cause a paper jam and

damage your machine.

Do not use:

• Inkjet paper;

• Coated paper, such as vinyl coated paper;

• Pre-prined or highly textured paper, or paper with an embossed letterhead;

• Label sheets that have had any labels removed;

• Paper that has been previously printed on;

• Paper that cannot be arranged uniformly when stacked;

• Paper that is made with a short grain;

• Damaged, curled, wrinkled, or irregularly shaped paper.

4 mm or
longer

4 mm or
longer

1

Do not use:

• Envelopes that have a baggy construction;

• Envelopes that are embossed (have raised writing on them);

• Envelopes that have clasps on them;

• Envelopes that are not sharply creased;

• Envelopes that are pre-printed on the inside.

Paper capacity of the paper trays

Paper size Paper types No. of sheets

Paper tray A4, Letter, Executive, A5, A6,

B5 and B6

Manual feed slot Width: 69.9 - 215.9 mm

Length: 116 - 406.4 mm

Plain paper, Recycled paper up to 250

Transparency up to 10
Plain paper, Recycled paper,

Bond paper, Envelope, Label
and Transparency

(80 g/m

1

2

)

1 - 7

Chapter 1

How to load paper

To load paper or other media in the paper tray

1

Pull the paper tray completely out of the
machine.

2

While pressing the paper guide release
lever, slide the adjusters to fit the paper
size.
Check that the guides are firmly in the
slots.

3

Fan the stack of paper well to avoid
paper jams and mis-feeds.

4

Put paper in the paper tray.

Maximum Paper Mark

5

Put the paper tray firmly back in the
machine and unfold the output paper
tray support flap before you use the
machine.

Output Paper
Tray Support
Flap

Note

When you put paper in the paper tray, please
remember the following:

■ Check that the paper is flat in the tray and

below the maximum paper mark, and that
the paper guides are touching the sides of
the paper stack.

■ The side to be printed on must be face

down.

1 - 8

Introduction

To load paper or other media in the manual feed slot

You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.

1

Slide the paper guides to fit the paper
size.

2

Using both hands put the one sheet of
paper in the manual feed slot until you
feel the front edge of the paper touch the
paper feed roller. Let go of the paper
when you feel the machine feed the
paper in a short distance.

Note

When you put paper in the manual feed slot,
please remember the following:

■ The side to be printed on must be face up.

■ Put the leading edge (top of the paper) in

first and push it gently into the slot.

■ Make sure that the paper is straight and in

the proper position on the manual feed
slot. If it is not, the paper may not be fed
properly, resulting in a skewed printout or
a paper jam.

■ Do not put more than one sheet or

envelope in the manual feed slot at a time,
or you may cause the machine to jam.

■ You can remove smaller sizes of printed

paper from the output paper tray more
easily if you lift the scanner cover, using
both hands, as shown in the illustration.

1

You can still use the machine when the
scanner cover is raised. You can return
the scanner cover to its home position by
pushing it down with both hands.

1 - 9

2

Getting started

Initial Setup

Setting the Paper Type

To get the best print quality, set the machine
for the type of paper you are using.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select

1.Paper Type.

General Setup

1.Paper Type

Press Set.

3

Press or to select Plain,

Thin, Thick, Thicker,
Transparency or Recycled Paper.

Press Set.

4

Press Stop/Exit.

Note

■ The machine ejects paper with printed

surfaces face down onto the output paper
tray in the front of the machine. When you
use transparencies or labels, remove
each sheet immediately to prevent
smudging or paper jams.

■ You can select Transparency in Step 3

if Letter or A4 paper size has been
selected.

Setting the Paper Size

You can use seven sizes of paper for printing
copies: Letter, A4, A5, A6, B5, B6 and
Executive. When you change the size of
paper you load in the paper tray, you will need
to change the setting for paper size at the
same time so your machine can fit a reduced
copy on the page.

Note

If you selected Transparency as the paper
type, you will only be able to select Letter or
A4 size paper in Step 3.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select

2.Paper Size.

General Setup

2.Paper Size

Press Set.

3

Press or to select Letter, A4,

A5, A6, B5, B6 or Executive.

Press Set.

4

Press Stop/Exit.

2 - 1

Getting started

Setting the Beeper Volume

You can change the beeper volume. The
default setting is
the machine will beep when you press a key
or make a mistake.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select 3.Beeper.

General Setup

3.Beeper

Press Set.

3

Press or to select Low, Med,

High or Off.

Press Set.

4

Press Stop/Exit.

Med. When the beeper is on,

Toner Save

You can conserve toner using this feature.
When you set Toner Save to
appears lighter. The default setting is

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select 4.Ecology.

General Setup

4.Ecology

Press Set.

3

Press or to select

1.Toner Save.

Press Set.

4

Press or to select On (or Off).
Press Set.

5

Press Stop/Exit.

On, print

Off.

2

2 - 2

Chapter 2

Sleep Time

Setting the Sleep Time reduces power
consumption by turning off the fuser inside
the machine while it is idle. You can choose
how long the machine is idle (from 00 to 99
minutes) before it goes into sleep mode. The
timer is automatically reset when the machine
receives PC data or makes a copy. The
factory setting is 05 minutes. While the
machine is in sleep mode you will see
on the LCD. If you try to print or copy in sleep
mode, there will be a short delay while the
fuser warms up to its working temperature.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select 4.Ecology.

General Setup

4.Ecology

Press Set.

Sleep

Setting the LCD Contrast

You can change the contrast to help the LCD
look lighter or darker.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select

5.LCD Contrast.

General Setup

5.LCD Contrast

Press Set.

3

Press or to select Light or

Dark.

Press Set.

4

Press Stop/Exit.

Printing the User Settings List

3

Press or to select

2.Sleep Time.

Ecology

2.Sleep Time

Press Set.

4

Use the or to enter the length of
time the machine is idle before it goes
into sleep mode (00 to 99).

Press Set.

5

Press Stop/Exit.

Note

If you want to turn off sleep mode, press Start
and Options simultaneously in Step 3.

You can print a list of your settings.

1

Press Menu and or to select

1.General Setup.

Press Set.

2

Press or to select

6.User Settings.

General Setup

6.User Settings

Press Set.

3

Press Start.

2 - 3

3

Making copies

Using the machine as a copier

You can use your machine as a copier,
making up to 99 copies at a time.

The printable area of your machine begins at
approximately 2 mm from both sides and 3
mm from the top or bottom of the paper.

2 mm

3 mm

Note

The printable area shown above is for a
single copy or a 1 in 1 copy using A4 size
paper. The printable area changes with the
paper size.

Unprintable area

Making multiple copies

1

Load your document.

2

Press Number of Copies repeatedly
until the number of copies you want
appears (up to 99).

—OR—
Press Number of Copies, and then

press or hold or to increase or
decrease the number of copies.

Note

DCP-7025 only:
To sort the copies, press Options and or

to select
copies using the ADF (DCP-7025 only) on
page 3-5.)

3

Press Start.

Stack/Sort. (See Sorting

Stop copying

To stop copying, press Stop/Exit.

3

Making a single copy

1

Load your document.

2

Press Start.

3 - 1

Chapter 3

Using the Temporary Copy keys

When you want to quickly change the copy
settings temporarily for the next copy, use the
Temporary Copy keys. You can use different
combinations.

Temporary Copy keys

Note

■ The machine returns to its default settings

60 seconds after it finishes copying.

■ You can save the copy settings you use

most often by setting them as default.
(See Changing the default copy settings
on page 3-7.)

Enlarging or reducing the image copied

You can select the following enlargement or
reduction ratios.

Auto* sets the machine to calculate the

reduction ratio that best fits the size of paper.

Custom(25-400%) allows you to enter a

ratio from 25% to 400%.

Press

Enlarge/Reduce

100%

104% EXE→ LTR

141% A5→ A4

200%

*

Auto

Custom(25-400%)

50%

70% A4→ A5

78%(LGL→ LTR)

83%(LGL→ A4)

85% LTR→ EXE

91% Full Page

94% A4→ LTR

97% LTR→ A4

* DCP-7025 only

3 - 2

Note

DCP-7025 only:

Auto is available only when loading from the

ADF.

1

Load your document.

2

Press Enlarge/Reduce.