Please complete the following information for future
reference:
Model Number: DCP-7010 and DCP-7025
(Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number can be displayed on the LCD screen
(Menu, 3, 1 (for DCP-7010) and Menu 4, 1 (for DCP-7025)).
Retain your sales receipt as a permanent record of your
purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded
as the original owner of the product. Your registration with
Brother:
may serve as confirmation of the purchase date of your
■
product should you lose your receipt; and,
may support an insurance claim by you in the event of
■
product loss covered by insurance.
The most convenient and efficient way to register your new
product is on-line at http://www.brother.com/registration
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
Page 4
ii
Page 5
Safety precautions
We use the following icons throughout this User’s Guide.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the
machine or other objects.
Improper Setup icons alert you to devices and operations that are not compatible with the
machine.
Notes tell you how you should respond to a situation that may arise or give tips about how
the current operation works with other features.
To use the machine safely
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine.
Before you clean the inside of the machine, make sure you
have unplugged the power cord from the electrical socket.
Do not handle the plug with wet hands. Doing this might
cause an electrical shock.
After you use the machine, some
internal parts are extremely
HOT!
To prevent injuries, be careful
not to put your fingers in the
areas shown in the illustration.
iii
Page 6
WARNING
The fuser unit is marked with a caution label. Please do not
remove or damage the label.
To prevent injuries, be careful
not to put your hands on the edge
of the machine under the
document cover or scanner
cover.
To prevent injuries, be careful
not to put your fingers in the area
shaded in the illustration.
When you move the machine,
grasp the side hand holds that
are under the scanner.
DO NOT carry the machine by
holding it at the bottom.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the
toner dust to ignite inside the vacuum cleaner, potentially starting a fire, Please
carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to
local regulations.
This product must be installed near an electrical socket that is easily accessible. In
case of an emergency, you must disconnect the power cord from the electrical socket
to shut off the power completely.
Do NOT use flammable substances or any type of spray to clean the inside or outside
of the machine. Doing this may cause a fire or electrical shock.
iv
Page 7
Table of Contents
1
2
3
Introduction
Using this Guide ..................................................................................................1-1
Choosing a location.............................................................................................1-2
Control panel overview ........................................................................................1-3
Optional External Wireless Print/Scan Server (NC-2200w)................................ S-6
Optional External Print Server (NC-2100p) ........................................................ S-7
IndexI-1
vi
Page 9
Introduction
1
Using this Guide
Throughout this Guide you will see special symbols alerting you to important warnings, notes and
actions. Special fonts identify keys you should press, messages that appear on the LCD, and
important points or related topics.
BoldBold typeface identifies specific keys on the machine’s control panel.
ItalicsItalicized typeface emphasizes an important point or refers you to a related topic.
CourierCourier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage
to the machine or other objects.
Improper Setup icons alert you to devices and operations that are not compatible
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about
how the current operation works with other features.
1
Note
Illustrations in this User’s Guide are based on DCP-7025.
1 - 1
Page 10
Chapter 1
Choosing a location
Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.
Put the machine near a standard, grounded electrical socket. Choose a location where the
temperature remains between 10°C and 32.5°C.
CAUTION
■ Avoid placing your machine in a high-traffic area.
■ Do not place your machine near heaters, air conditioners, water, chemicals, or refrigerators.
■ Do not expose your machine to direct sunlight, excessive heat, moisture, or dust.
■ Do not connect your machine to an electrical socket controlled by wall switches or automatic
timers.
■ Disruption of power can wipe out information in the machine’s memory.
■ Do not connect your machine to an electrical socket on the same circuit as large appliances
or other equipment that might disrupt the power supply.
■ Avoid interference sources, such as speakers or the base units of cordless phones.
1 - 2
Page 11
Control panel overview
Stack Copies:01
100%
Auto
Introduction
1
1 Copy keys
(Temporary settings):
Options
You can quickly and easily select temporary
settings for copying.
Enlarge/Reduce
Lets you enlarge or reduce copies depending
on the ratio you select.
Contrast
Lets you select the copy quality for your type of
document.
Number of Copies
Use this key to make multiple copies.
2 Menu Mode:
Menu
Lets you access the Menu to program.
or
Press to scroll through the menus and options.
Also you can use these keys to enter numbers.
Set
Lets you store your settings in the machine.
Scan
3
Lets you access Scan mode.
Start
4
Lets you start making copies or start scanning.
Stop/Exit
5
Stops an operation or exits from the menu.
6 Print key:
Job Cancel
You can cancel a print job and clear the print
memory.
Liquid Crystal Display (LCD)
7
Displays messages on the screen to help you
set up and use your machine.
1 - 3
Page 12
Chapter 1
Load document
You can make copies and scan from the ADF
(automatic document feeder) and from the
scanner glass.
Note
ADF is not available for DCP-7010.
Using the automatic
document feeder (ADF)
(DCP-7025 only)
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
(80 g/m
before putting them in the ADF.
2
) paper and always fan the pages
1
Fan the pages well. Make sure you put
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.
2
Adjust the paper guides to fit the width of
your documents.
3
Unfold the ADF document output
support flap.
Improper Setup
DO NOT use paper that is curled,
■
wrinkled, folded, ripped, stapled,
paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or
■
fabric.
■ Make sure documents written with ink are
completely dry.
■ Documents to be scanned must be from
147.3 to 215.9 mm wide and 147.3 to
356 mm long.
CAUTION
DO NOT pull on the document while it
■
is feeding.
■ Thick documents left on the scanner
glass may cause the ADF to jam.
1 - 4
Page 13
Using the scanner glass
Close the document cover.
3
Introduction
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
Note
DCP-7025 only:
To use the scanner glass, the ADF must be
empty.
Lift the document cover.
1
Using the document guidelines on the
2
left, centre the document face down on
the scanner glass.
CAUTION
If the document is a book or is thick, do not
slam the cover or press on it.
1
Place documents face down on the
scanner glass.
1 - 5
Page 14
Chapter 1
About paper
Recommended Paper
To get the best print quality, we suggest using
the following paper.
Paper TypeItem
Plain paperXerox Premier 80 g/m
Xerox Business 80 g/m
M-real DATACOPY 80 g/m
IGEPA X-Press 80 g/m
Recycled paperXerox Recycled Supreme
Transparency3M CG 3300
LabelsAvery laser label L7163
■ Use paper that is made for plain-paper
copying.
■ Use paper that is 75 to 90 g/m
■ Use neutral paper. Do not use acidic or
alkaline paper.
■ Use long-grain paper.
■ Use paper with a moisture content of
approximately 5%.
2
2
2
2
.
Choosing acceptable paper
We recommend that you test paper
(especially special sizes and types of paper)
on the machine before purchasing large
quantities.
For optimum printing, use a recommended
type of paper, especially for plain paper and
transparencies. For more information on
paper specifications, call your nearest
authorized sales representative or the place
2
where you purchased your machine.
■ Use labels or transparencies that are
designed for use in laser printers.
■ If you are using special paper and the
machine has problems feeding from the
paper tray, try again using the manual
feed slot.
■ You can use recycled paper in this
machine.
1 - 6
Page 15
Introduction
CAUTION
Do not use the following types of paper or envelopes, they may cause a paper jam and
damage your machine.
Do not use:
• Inkjet paper;
• Coated paper, such as vinyl coated paper;
• Pre-prined or highly textured paper, or paper with an embossed letterhead;
• Label sheets that have had any labels removed;
• Paper that has been previously printed on;
• Paper that cannot be arranged uniformly when stacked;
• Paper that is made with a short grain;
• Damaged, curled, wrinkled, or irregularly shaped paper.
4 mm or
longer
4 mm or
longer
1
Do not use:
• Envelopes that have a baggy construction;
• Envelopes that are embossed (have raised writing on them);
• Envelopes that have clasps on them;
• Envelopes that are not sharply creased;
• Envelopes that are pre-printed on the inside.
Paper capacity of the paper trays
Paper sizePaper typesNo. of sheets
Paper trayA4, Letter, Executive, A5, A6,
B5 and B6
Manual feed slotWidth: 69.9 - 215.9 mm
Length: 116 - 406.4 mm
Plain paper, Recycled paperup to 250
Transparencyup to 10
Plain paper, Recycled paper,
Bond paper, Envelope, Label
and Transparency
(80 g/m
1
2
)
1 - 7
Page 16
Chapter 1
How to load paper
To load paper or other media in the
paper tray
1
Pull the paper tray completely out of the
machine.
2
While pressing the paper guide release
lever, slide the adjusters to fit the paper
size.
Check that the guides are firmly in the
slots.
3
Fan the stack of paper well to avoid
paper jams and mis-feeds.
4
Put paper in the paper tray.
Maximum Paper Mark
5
Put the paper tray firmly back in the
machine and unfold the output paper
tray support flap before you use the
machine.
Output Paper
Tray Support
Flap
Note
When you put paper in the paper tray, please
remember the following:
■ Check that the paper is flat in the tray and
below the maximum paper mark, and that
the paper guides are touching the sides of
the paper stack.
■ The side to be printed on must be face
down.
1 - 8
Page 17
Introduction
To load paper or other media in the
manual feed slot
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
1
Slide the paper guides to fit the paper
size.
2
Using both hands put the one sheet of
paper in the manual feed slot until you
feel the front edge of the paper touch the
paper feed roller. Let go of the paper
when you feel the machine feed the
paper in a short distance.
Note
When you put paper in the manual feed slot,
please remember the following:
■ The side to be printed on must be face up.
■ Put the leading edge (top of the paper) in
first and push it gently into the slot.
■ Make sure that the paper is straight and in
the proper position on the manual feed
slot. If it is not, the paper may not be fed
properly, resulting in a skewed printout or
a paper jam.
■ Do not put more than one sheet or
envelope in the manual feed slot at a time,
or you may cause the machine to jam.
■ You can remove smaller sizes of printed
paper from the output paper tray more
easily if you lift the scanner cover, using
both hands, as shown in the illustration.
1
You can still use the machine when the
scanner cover is raised. You can return
the scanner cover to its home position by
pushing it down with both hands.
1 - 9
Page 18
2
Getting started
Initial Setup
Setting the Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select
1.Paper Type.
General Setup
1.Paper Type
Press Set.
3
Press or to select Plain,
Thin, Thick, Thicker,
Transparency or Recycled Paper.
Press Set.
4
Press Stop/Exit.
Note
■ The machine ejects paper with printed
surfaces face down onto the output paper
tray in the front of the machine. When you
use transparencies or labels, remove
each sheet immediately to prevent
smudging or paper jams.
■ You can select Transparency in Step 3
if Letter or A4 paper size has been
selected.
Setting the Paper Size
You can use seven sizes of paper for printing
copies: Letter, A4, A5, A6, B5, B6 and
Executive. When you change the size of
paper you load in the paper tray, you will need
to change the setting for paper size at the
same time so your machine can fit a reduced
copy on the page.
Note
If you selected Transparency as the paper
type, you will only be able to select Letter or
A4 size paper in Step 3.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select
2.Paper Size.
General Setup
2.Paper Size
Press Set.
3
Press or to select Letter, A4,
A5, A6, B5, B6 or Executive.
Press Set.
4
Press Stop/Exit.
2 - 1
Page 19
Getting started
Setting the Beeper Volume
You can change the beeper volume. The
default setting is
the machine will beep when you press a key
or make a mistake.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select 3.Beeper.
General Setup
3.Beeper
Press Set.
3
Press or to select Low, Med,
High or Off.
Press Set.
4
Press Stop/Exit.
Med. When the beeper is on,
Toner Save
You can conserve toner using this feature.
When you set Toner Save to
appears lighter. The default setting is
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select 4.Ecology.
General Setup
4.Ecology
Press Set.
3
Press or to select
1.Toner Save.
Press Set.
4
Press or to select On (or Off).
Press Set.
5
Press Stop/Exit.
On, print
Off.
2
2 - 2
Page 20
Chapter 2
Sleep Time
Setting the Sleep Time reduces power
consumption by turning off the fuser inside
the machine while it is idle. You can choose
how long the machine is idle (from 00 to 99
minutes) before it goes into sleep mode. The
timer is automatically reset when the machine
receives PC data or makes a copy. The
factory setting is 05 minutes. While the
machine is in sleep mode you will see
on the LCD. If you try to print or copy in sleep
mode, there will be a short delay while the
fuser warms up to its working temperature.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select 4.Ecology.
General Setup
4.Ecology
Press Set.
Sleep
Setting the LCD Contrast
You can change the contrast to help the LCD
look lighter or darker.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select
5.LCD Contrast.
General Setup
5.LCD Contrast
Press Set.
3
Press or to select Light or
Dark.
Press Set.
4
Press Stop/Exit.
Printing the User Settings List
3
Press or to select
2.Sleep Time.
Ecology
2.Sleep Time
Press Set.
4
Use the or to enter the length of
time the machine is idle before it goes
into sleep mode (00 to 99).
Press Set.
5
Press Stop/Exit.
Note
If you want to turn off sleep mode, press Start
and Options simultaneously in Step 3.
You can print a list of your settings.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select
6.User Settings.
General Setup
6.User Settings
Press Set.
3
Press Start.
2 - 3
Page 21
3
Making copies
Using the machine as a
copier
You can use your machine as a copier,
making up to 99 copies at a time.
The printable area of your machine begins at
approximately 2 mm from both sides and 3
mm from the top or bottom of the paper.
2 mm
3 mm
Note
The printable area shown above is for a
single copy or a 1 in 1 copy using A4 size
paper. The printable area changes with the
paper size.
Unprintable area
Making multiple copies
1
Load your document.
2
Press Number of Copies repeatedly
until the number of copies you want
appears (up to 99).
—OR—
Press Number of Copies, and then
press or hold or to increase or
decrease the number of copies.
Note
DCP-7025 only:
To sort the copies, press Options and or
to select
copies using the ADF (DCP-7025 only) on
page 3-5.)
3
Press Start.
Stack/Sort. (See Sorting
Stop copying
To stop copying, press Stop/Exit.
3
Making a single copy
1
Load your document.
2
Press Start.
3 - 1
Page 22
Chapter 3
Using the Temporary
Copy keys
When you want to quickly change the copy
settings temporarily for the next copy, use the
Temporary Copy keys. You can use different
combinations.
Temporary Copy keys
Note
■ The machine returns to its default settings
60 seconds after it finishes copying.
■ You can save the copy settings you use
most often by setting them as default.
(See Changing the default copy settings
on page 3-7.)
Enlarging or reducing the
image copied
You can select the following enlargement or
reduction ratios.
Auto* sets the machine to calculate the
reduction ratio that best fits the size of paper.
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
Press
Enlarge/Reduce
100%
104% EXE→ LTR
141% A5→ A4
200%
*
Auto
Custom(25-400%)
50%
70% A4→ A5
78%(LGL→ LTR)
83%(LGL→ A4)
85% LTR→ EXE
91% Full Page
94% A4→ LTR
97% LTR→ A4
* DCP-7025 only
3 - 2
Note
DCP-7025 only:
Auto is available only when loading from the
ADF.
1
Load your document.
2
Press Enlarge/Reduce.
Page 23
Press or to select the
3
enlargement or reduction ratio you want.
Press Set.
—OR—
You can select
press Set.
Press or to enter an
enlargement or reduction ratio from
400%.
to
Custom(25-400%) and
25%
Making copies
Adjusting contrast
You can change the contrast to help an image
look sharper and more vivid.
Load your document.
1
2 Press Contrast.
Contrast
▼
-+
▲
3
Press Set.
Note
Enlargement or reduction ratio can also be
increased or decreased by holding down
or .
Press Start.
4
—OR—
Press other temporary copy keys for
more settings.
Note
■ Special Copy Options (2 in 1 (P),
2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
Poster(3 x 3)) are not available with
or
Enlarge/Reduce.
■ (P) means Portrait and (L) means
Landscape.
Press to increase the contrast.
3
—OR—
Press to decrease the contrast.
Press Set.
Press Start.
4
—OR—
Press other temporary copy keys for
more settings.
3 - 3
Page 24
Chapter 3
Changing the temporary copy settings
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press Menu SelectionsOptionsPage
Select & SetSelect & Set
QualityAuto
Text
Photo
Stack/Sort
(DCP-7025 only)
Page LayoutOff(1 in 1)
Stack
Sort
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
3-5
3-5
3-5
Note
The factory settings are shown in Bold.
After you choose your settings by pressing Set, the LCD shows Set temporarily.
Press Start if you have finished choosing settings.
3 - 4
Page 25
Making copies
Quality
You can select the copy quality. The default
setting is
Auto
Text
Photo
1
2
3
4
Auto.
Suitable for documents that
contain both text and
photographs.
Suitable for documents containing
only text.
Suitable for copying photographs.
Load your document.
Press Options and or to select
Quality.
Press Set.
Press or to select the copy
quality you want (
Photo).
Press Set.
Press Start.
Auto, Text or
Making N in 1 copies (Page Layout)
You can reduce the amount of copies by
using the N in 1 copy feature. This allows you
to copy two or four pages onto one page,
allowing you to save paper.
Note
■ Please make sure paper size is set to A4
Letter.
or
■ You can use the N in 1 copy feature with
100% copy size only.
■ (P) means Portrait and (L) means
Landscape.
1
Load your document.
2
Press Number of Copies repeatedly
until the number you want appears
(up to 99).
3
Press Options and or to select
Page Layout.
Press Set.
3
Sorting copies using the ADF
(DCP-7025 only)
You can sort multiple copies. Pages will be
stacked in the order (1, 2, 3), (1, 2, 3)
and so on.
1
Load your document.
2
Press Number of Copies repeatedly
until the number you want appears
(up to 99).
3
Press Options and or to select
Stack/Sort.
Press Set.
4
Press or to select Sort.
Press Set.
5
Press Start.
4
Press or to select 2 in 1 (P),
2 in 1 (L), 4 in 1 (P), or
4 in 1 (L).
Press Set.
5
Press Start to scan the document.
3 - 5
Page 26
Chapter 3
If you are using the scanner glass:
6
After the machine scans the page,
the LCD shows:
Next Page?
▲
Yes ▼ No
Press to scan the next page.
7
Put the next document on the scanner
glass.
Set Next Page
Then Press Set
Press Set.
Repeat Steps 6 and 7 for each page of
the layout.
8
After all the pages of the document have
been scanned, press to end.
Place document face up in the ADF in the
direction shown below. (DCP-7025 only)
Place document face down on the scanner
glass in the direction shown below.
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
3 - 6
Page 27
Making copies
Making a poster (Page Layout)
You can create a poster. When you use the
Poster feature your machine divides your
document into sections, then enlarges the
sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
Note
■ Please make sure paper size is set to A4
Letter.
or
■ For Poster copies, you cannot make more
than one copy or use the Enlarge/Reduce
feature.
1
Load your document.
2
Press Options and or to select
Page Layout.
Press Set.
3
Press or to select
Poster(3 x 3).
Press Set.
Changing the default
copy settings
You can save the copy settings you use most
often by setting them as default. These
settings will remain until you change them
again.
Quality
1
Press Menu and or to select
2.Copy.
Press Set.
2
Press or to select 1.Quality.
Copy
1.Quality
Press Set.
3
Press or to select Auto, Text
Photo.
or
Press Set.
3
4
Press Start to scan the document.
Poster (3x3)
4
Press Stop/Exit.
3 - 7
Page 28
Chapter 3
Adjusting contrast
You can change the contrast to help an image
look sharper and more vivid.
1
Press Menu and or to select
2.Copy.
Press Set.
2
Press or to select 2.Contrast.
Copy
2.Contrast
Press Set.
3
Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press Set.
4
Press Stop/Exit.
Out of Memory
message
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
For DCP-7025:
Out of Memory message appears
If the
when you are scanning the first page of your
document, press Stop/Exit and wait until the
other operations in process finish and then try
again.
If you were scanning subsequent pages,
press Stop/Exit to cancel or Start to copy the
scanned pages.
For DCP-7010:
Out of Memory message appears,
If the
press Stop/Exit and wait until the other
operations in process finish and then try
again.
3 - 8
Page 29
Software Features
4
The User’s Guide on the CD-ROM includes the Software User’s Guide for features available when
connected to a computer (for example, Printing and Scanning). The availability of the features
listed below varies by model:
■ Using the machine as a Printer (See Chapter 1 in the Software User’s Guide on the CD-ROM.)
■ How to Scan (See Chapter 2 in the Software User’s Guide on the CD-ROM.)
■ Using ControlCenter2.0 (See Chapter 3 in the Software User’s Guide on the CD-ROM.)
■ Network Scanning (Optional NC-2200w external print/scan server required)
■ Network Printing (Optional NC-2200w external print/scan server required)
4
4 - 1
Page 30
5
Important information
IEC 60825-1 Specification
This machine is a Class 1 laser product as defined
in IEC 60825-1 specifications. The label shown
below is attached in countries where required.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
This machine has a Class 3B Laser Diode which
emits invisible laser radiation in the Scanner Unit.
The Scanner Unit should not be opened under any
circumstances.
This product must be installed near an electrical
socket that is easily accessible. In case of
emergency, you must disconnect the power cord
from the electrical socket to shut off the power
completely.
Wiring information
Important
If you need to replace the plug fuse, fit a fuse that
is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug
that does not have a cover.
Warning - This printer must be earthed.
The wires in the mains lead are coloured in line
with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
Use of controls, adjustments or performance of
procedures other than those specified in this
manual may result in hazardous radiation
exposure.
5 - 1
Page 31
Important information
Radio interference (220-240V
Model Only)
This product complies with EN55022(CISPR
Publication 22)/Class B.
Before this product is used, ensure that you use
the following interface cables.
A shielded parallel interface cable with
1
twisted-pair conductors and that is marked
"IEEE 1284 compliant". The cable must not
exceed 2.0 meters in length.
A USB cable. The cable must not exceed 2.0
2
meters in length.
Important safety instructions
Read all of these instructions.
1
Save them for later reference.
2
3 Follow all warnings and instructions marked
on the product.
Unplug this product from the wall socket
4
before cleaning inside of the machine. Do
not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
Do not use this product near water.
5
Do not place this product on an unstable
6
cart, stand, or table. The product may fall,
causing serious damage to the product.
Slots and openings in the cabinet and the
7
back or bottom are provided for ventilation;
to ensure reliable operation of the product
and to protect it from overheating, these
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on a bed, sofa, rug, or
other similar surface. This product should
never be placed near or over a radiator or
heater. This product should never be placed
in a built-in installation unless proper
ventilation is provided.
5
This product should be operated from the
8
type of power source indicated on the label.
If you are not sure of the type of power
available, call your dealer or local power
company.
9 Use only the power cord supplied with this
machine.
This product is equipped with a 3-wire
0
grounded plug. This plug will only fit into a
grounded power outlet. This is a safety
feature. If you are unable to insert the plug
into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the
purpose of the grounded plug.
5 - 2
Page 32
Chapter 5
A
Do not allow anything to rest on the power
cord. Do not place this product where people
can walk on the cord.
B
Do not place anything in front of the machine
that will block printing. Do not place anything
in the path of printing.
C
Wait until pages have exited the machine
before picking them up.
D
Unplug this product from the power socket
and refer servicing to Authorized Service
Personnel under the following conditions:
• When the power cord is damaged or
frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or
water.
• If the product does not operate normally
when the operating instructions are
followed. Adjust only those controls that
are covered by the operating instructions.
Improper adjustment of other controls may
result in damage and will often require
extensive work by a qualified technician to
restore the product to normal operation.
• If the product has been dropped or the
cabinet has been damaged.
• If the product exhibits a distinct change in
performance, indicating a need for service.
Trademarks
The Brother logo is a registered trademark of
Brother Industries, Ltd.
Brother is a registered trademark of Brother
Industries, Ltd.
Multi-Function Link is a registered trademark of
Brother International Corporation.
Windows and Microsoft are registered trademarks
of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered
trademarks of Apple Computer, Inc.
PaperPort and OmniPage OCR are registered
trademarks of ScanSoft, Inc.
Presto! PageManager is a registered trademark of
NewSoft Technology Corporation.
Each company whose software title is mentioned
in this manual has a Software License Agreement
specific to its proprietary programs.
All other brand and product names mentioned
in this User’s Guide, and the Software User’s
Guide are registered trademarks of their
respective companies.
E
To protect your product against power
surges, we recommend the use of a power
protection device (Surge Protector).
F
To reduce the risk of fire, electric shock and
injury to people, note the following:
• Do not use this product near appliances
that use water, a swimming pool or in a wet
basement.
• Use only the power cord supplied with this
machine.
5 - 3
Page 33
Troubleshooting and routine
6
maintenance
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center
offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
ERROR MESSAGES
ERROR MESSAGE CAUSEACTION
Back Cover Open The back cover is not completely
Change Drum Soon The drum unit is near the end of its life. Use the drum unit until you have a print quality
Cooling Down
Wait for a while
Cover is OpenThe front cover is not completely
Data RemainingPrint data is left in the machine’s
Document Jam
(DCP-7025 only)
Drum ErrorThe drum unit needs to be cleaned.See Cleaning the corona wire on page 6-19.
Fail to Warm up The fuser unit is too cold.Turn off the machine’s power switch, and check the
Unit is too Hot The fuser unit is too hot.
closed.
The temperature of the drum unit or
toner cartridge is too hot. The machine
will pause its current print job and go
into cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the display on
the machine shows Cooling Down,
and Wait for a while.
closed.
memory.
Print data is left in the machine’s
memory. The USB or Parallel cable was
unplugged while the computer was
sending the data to the machine.
The document was not inserted or fed
properly or the document scanned from
the ADF was too long.
.
Close the back cover of the machine.
problem; then replace the drum unit with a new one.
See Replacing the drum unit ( DR-2000) on page 6-23.
You must wait 20 minutes for it to cool.
Close the front cover for the drum unit.
Re-start printing from your computer.
Press Job Cancel. The machine will cancel the job
and eject the page that is being printed.
Try to print again.
See Document jams (DCP-7025 only) on page 6-3.
See Using the automatic document feeder (ADF) (DCP-7025 only) on page 1-4.
machine’s environment. If it is in a location that is too
cold or too hot, try to cool or warm the room by turning
on the air conditioner or heater. Or, change the
location. Then, turn on the machine’s power switch.
6
6 - 1
Page 34
Chapter 6
ERROR MESSAGES
ERROR MESSAGE CAUSEACTION
Machine too Hot The inside of the machine is too hot.Listen to the machine to check that the cooling fan is
No cartridgeThe toner cartridge is not installed
properly.
No Paper FedThe machine is out of paper or paper is
Out of MemoryThe machine’s memory is full.(Copy operation in process)
Paper jam Inside The paper is jammed inside the
Paper Jam RearThe paper is jammed in the back of the
Paper Jam TrayThe paper is jammed in the paper tray
Scanner LockedThe scanner glass’s sensor
Toner Life EndThe toner cartridge and drum unit
Toner LowThe toner cartridge is near the end of its
Unable to Init.
(Initialize)
Unable to Print
not properly loaded in the paper tray.
machine.
machine.
of the machine.
does not move to the home position.
assembly are not installed or it is not
installed properly.
—OR—
Toner is used up and printing is not
possible.
life and will soon need replacing.
The machine has a mechanical
problem.
spinning. Make sure that the air vents are not covered
up or blocked.
If the fan is spinning and air vents are clear, you should
let the machine cool down for several minutes before
using it again.
If the fan is not spinning, turn off the machine and then
on again.
Reinstall the toner cartridge.
Refill the paper in the paper tray and then press Start.
—OR—
Remove the paper and load it again and then press
Start.
Press Stop/Exit and wait until the other operations in
process finish and then try again.
(Printing operation in process)
Reduce print resolution. (See Advanced tab in the
Software User’s Guide on the CD-ROM.)
(See Paper jams on page 6-4.)
(See Paper jams on page 6-4.)
(See Paper jams on page 6-4.)
Turn off the machine and then on again.
Re-install the toner cartridge and drum unit assembly.
—OR—
Replace the toner cartridge with a new one.
(See Replacing the toner cartridge (TN-2000) on page
6-20.)
Order a new toner cartridge now.
Turn off the machine’s power switch, and then on
again, If the error message continues, leave the
machine for several minutes, and then try to print, copy
or scan again.
Unable to Scan
6 - 2
Page 35
Troubleshooting and routine maintenance
Document jams
(DCP-7025 only)
If the document is jammed, follow the steps
below.
Document is jammed in the top of the
ADF unit
1
Take out any paper from the ADF that is
not jammed.
2
Open the ADF cover.
3
Pull the jammed document out to the
left.
Document is jammed inside the ADF
unit
1
Take out any paper from the ADF that is
not jammed.
2
Lift the document cover.
3
Pull the jammed document out to the
right.
4
Close the document cover.
5
Press Stop/Exit.
—OR—
6
4
Close the ADF cover.
5
Press Stop/Exit.
1
Pull the jammed document out to the
right.
2
Press Stop/Exit.
6 - 3
Page 36
Chapter 6
Paper jams
To clear paper jams, please follow the steps
in this section.
WARNING
After you have just used the machine,
some parts inside the machine are
extremely hot. When you open the front
cover or back cover of the machine, never
touch the shaded parts shown in the
following diagram.
Paper is jammed inside the machine
4
Pull out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the toner
cartridge and drum unit assembly, or
this may release the paper so you can
pull it up and out of the paper tray
opening.
1
Pull the paper tray completely out of the
machine.
2
Pull the jammed paper up and out of the
paper tray opening.
3
Open the front cover.
5
If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, lift the scanner
cover and use both hands to carefully
pull the jammed paper up and out of the
output tray opening.
6 - 4
Page 37
CAUTION
Troubleshooting and routine maintenance
Paper is jammed at back of the
machine
To prevent damage to the machine
caused by static electricity, do not touch
the electrodes shown in the following
diagram.
6
Put the drum unit and toner cartridge
assembly back in the machine.
1
Open the front cover.
2
Pull out the drum unit and toner
cartridge assembly.
6
7
Close the front cover.
8
Put the paper tray in the machine.
3
Open the back cover.
6 - 5
Page 38
Chapter 6
4
Pull the tab toward you to open the rear
chute cover.
5
Pull the jammed paper out of the fuser
unit. If the jammed paper cannot be
pulled out easily, push down the blue tab
with one hand as you gently pull the
paper out with other hand.
7
Put the drum unit and toner cartridge
assembly back into the machine.
8
Close the front cover.
6
Close the back cover.
6 - 6
Page 39
Paper is jammed inside the drum unit
and toner cartridge assembly
1
Open the front cover.
2
Pull out the drum unit and toner
cartridge assembly.
Troubleshooting and routine maintenance
4
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put it in properly, the lock lever will
lift automatically.
5
Put the drum unit and toner cartridge
assembly back in the machine.
6
3
Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
Take out the jammed paper if there is
any inside the drum unit.
6
Close the front cover.
6 - 7
Page 40
Chapter 6
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
DIFFICULTYSUGGESTIONS
Printing Difficulties
Poor print qualitySee Improving the print quality on page 6-11.
Vertical black lines.Sometimes you may see vertical streaks/black lines on the printed pages. The
drum unit’s primary corona wire for printing may be dirty. Clean your primary
corona wire (See Cleaning the corona wire on page 6-19).
Copy Quality Difficulties
Vertical black streak s or black spots
appear in copies.
Printer Difficulties
The machine does not print.Please make sure:
The machine prints unexpectedly
or it prints garbage.
The machine prints first couple of
pages correctly, then some pages
have text missing.
The machine cannot p rint full page s
of a document.
Out of Memory message occurs.
My headers or footers appear when
I view my document on the screen
but do not appear when I print
them.
Sometimes you may see vertical streaks on your copies. Either the scanner or the
drum unit’s primary corona wire for printing is dirty. Clean them both.
(See Cleaning the scanner glass on page 6-17 and Cleaning the corona wire on
page 6-19.)
• The machine is plugged in and the power switch is turned on.
—OR—
• The toner cartridge and drum unit are installed properly. (See Replacing the
—OR—
• The interface cable is securely connected between the machine and computer.
—OR—
• Check to see if LCD is showing an error message. (See Error messages on
—OR—
• Machine is online. Click Start and then Printer and Faxes. Right-click the
Turn off the machine’s power switch and then on it again. Check the primary
settings in your application software to make sure it is set up to work with your
machine.
Your computer is not recognizing the machine’s input buffer full signal. Please
make sure you connect the machine cable correctly. (See the Quick Setup Guide.)
Reduce the printing resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic quality
or the number of font sizes within your application software.
Your machine can print 62 lines per page. The top two lines and bottom two lines
are a restricted area that will not accept print. Adjust the top and bottom margins
in your document to allow for this.
.
drum unit (DR-2000) on page 6-23.)
(See the Quick Setup Guide.)
page 6-1.)
‘Brother DCP-7010 or DCP-7025’. Make sure that “Use Printer Offline” is
unchecked.
6 - 8
Page 41
Troubleshooting and routine maintenance
DIFFICULTYSUGGESTIONS
Scanning Difficulties
TWAIN errors appear while
scanning.
Software Difficulties
Cannot install software or print.Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Cannot print when using Adobe
Illustrator.
When using ATM fonts, some
characters are missing or some
characters are printed in their
place.
‘Unable to write to LPT1’ or ‘LPT1
already in use’ Error Message
appears.
‘MFC is Busy’ Error Message
appears.
Make sure the Brother TWAIN driver is selected as the primary source. In
PaperPort
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
If you are using Windows
menu. Select the properties of the ‘Brother DCP-7010 or DCP-7025’. Click ‘Spool
Setting’ on the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’.
1. Make sure the machine is on (plugged into the electrical socket and the power
2. Make sure the machine is not displaying an error message on the LCD Display.
3. Make sure no other device drivers, which also communicate through the
4. Check with your computer manufacturer to confirm that the computer’s parallel
®
, click Scan in the File menu and select the Brother TWAIN driver.
®
98/98SE/Me, select ‘Printer Settings’ from the ‘Start’
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
parallel port, are running automatically when you boot up the computer (such
as, drivers for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to
check: (Load=, Run=command lines in the win.ini file or the Setup Group)
port settings in the BIOS are set to support a bi-directional machine; i.e.
(Parallel Port Mode – ECP)
6
6 - 9
Page 42
Chapter 6
DIFFICULTYSUGGESTIONS
Paper Handling Difficulties
The machine does not load paper.
The LCD shows No Paper Fed or
Paper Jam.
The machine does not feed paper
from the manual feed slot.
How can I load envelopes?You can load envelopes from the manual feed slot. Your application software must
What paper can I use?You can use plain paper, recycled paper, envelopes, transparencies and labels
How can I clear paper jams?See Paper jams on page 6-4.
Print Quality Difficulties
Printed pages are curled.Low quality thin or thick paper can cause this problem. Make sure you select the
Printed pages are smeared.The Paper Type setting may be incorrect for the type of print media you are
Printouts are too light.If your machine is not connected to a computer, turn off Toner Save mode in the
If there is no paper, load a new stack of paper into the paper tray. If there is paper
in the paper tray, make sure it is straight. If the paper is curled, you should
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray. Reduce the amount of paper in the paper tray, and
then try again. Check that the manual feed mode is not selected in the printer
driver. If the LCD shows Paper Jam and you still have a problem, see Paper jams
on page 6-4.
Reinsert the paper firmly, load one sheet at a time. Make sure that manual feed
mode is selected in the printer driver.
be set up to print the envelope size you are using. This is usually done in the Page
Setup or Document Setup menu of your software. You should refer to the manual
provided with your software application.
that are made for laser machines. (For information on paper you can use, see
About paper on page 1-6.)
Paper Type that suits the media type you use. (See About paper on page 1-6.)
using—OR—The print media may be too thick or have a rough surface.
(See About paper on page 1-6 and Basic tab in the Software User’s Guide on the
CD-ROM.)
machine’s menu setting. (See Toner Save on page 2-2.)
Set Toner Save mode to off in the Advanced tab in the printer driver.
(See Advanced tab in the Software User’s Guide on the CD-ROM.)
If the printout is a copy, adjust the contrast. (See Adjusting contrast on page 3-8.)
6 - 10
Page 43
Improving the print quality
F
g
d
3
This section provides information on the following topics:
Examples of poor print qualityRecommendation
Check the machine’s environment. Conditions such as humidity, high
ABCDEFGH
DE
abcdefghijk
ef
ABCD
abcde
c
01234
2
Faint
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
Ghost
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
Hollow print
temperatures, and so on may cause this print fault. (See Choosing a location on
page 1-2.)
If the whole page is too light, Toner Save mode may be on. Turn off Toner Save
mode in the machine menu settings or in the printer driver. (See Toner Save on
page 2-2 or Advanced tab in the Software User’s Guide on the CD-ROM.)
—OR—
If your machine is not connected to a computer, turn off Toner Save mode in the
machine’s menu setting. (See Toner Save on page 2-2.)
Clean the laser scanner window and the primary corona wire on the drum unit.
(See Cleaning the laser scanner window on page 6-18 and Cleaning the corona wire on page 6-19.) If the print quality has not improved, install a new drum unit.
Install a new toner cartridge. (See Replacing the toner cartridge (TN-2000) on
page 6-20.)
Make sure that you use paper that meets the recommended specifications.
(See About paper on page 1-6.)
Check the machine’s environment - high temperatures and high humidity can
increase the amount of background shading. (See Choosing a location on page
1-2.)
Install a new toner cartridge. (See Replacing the toner cartridge (TN-2000) on
page 6-20.)
Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on
page 6-19.) If the print quality has not improved, install a new drum unit.
(See Replacing the drum unit (DR-2000) on page 6-23.)
Make sure you use paper that meets our specifications. Rough-surfaced paper or
thick print media may cause this problem. (See About paper on page 1-6.)
Make sure that you choose the appropriate media type in the printer driver or in
the machine’s Paper Type menu setting. (See Basic tab in the Software User’s
Guide on the CD-ROM and Setting the Paper Type on page 2-1 in this User’s
Guide.)
Install a new drum unit. (See Replacing the drum unit (DR-2000) on page 6-23.)
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. (See About paper on page 1-6.)
Clean the primary corona wire and the drum unit. (See Cleaning the corona wire
on page 6-19 and Cleaning the drum unit on page 6-12.) If the print quality has not
improved, install a new drum unit. (See Replacing the drum unit (DR-2000) on
page 6-23.)
Make sure that you use paper that meets our specifications. (See About paper on
page 1-6.)
Choose Thick paper mode in the printer driver or in the machine’s Paper Type
menu setting, or use thinner paper than you are currently using. (See Basic tab in
the Software User’s Guide on the CD-ROM.)
Check the machine’s environment because conditions such as high humidity can
cause hollow print. (See Choosing a location on page 1-2.)
Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on
page 6-19.) If the print quality has not improved, install a new drum unit.
(See Replacing the drum unit (DR-2000) on page 6-23.)
Troubleshooting and routine maintenance
6
6 - 11
Page 44
Chapter 6
Examples of poor print qualityRecommendation
Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on
page 6-19.)
If the print quality has not improved, install a new drum unit. (See Replacing the drum unit (DR-2000) on page 6-23.)
All black
Cleaning the drum unit
78.5 mm
78.5 mm
White Spots on black text and
graphics at 78.5 mm
intervals
78.5 mm
78.5 mm
Black Spots at 78.5 mm
intervals
Dust, paper powder, glue, and so on may stick to the surface of the photosensitive
drum (OPC) and cause black or white spots to appear on printed documents.
Make a few copies of a blank, white sheet of paper. (See Making multiple copies
on page 3-1.)
1 Remove the drum unit and toner cartridge assembly, and then remove the toner
cartridge from the drum unit.
2 Position the print sample in front of the drum unit so you will know the exact
position on the drum that is causing the poor print.
3 Turn the black gear on the drum as you check the surface of the OPC drum.
Do not touch the OPC drum with your fingers.
OPC drum surface
4 When you find the substance on the drum surface that matches the print
sample, gently dab the surface of the OPC drum with a cotton swab that is lightly
dampened with isopropyl alcohol.
Do not use a scrubbing or wiping motion because this might damage the
drum.
Do not try to clean the surface of the OPC drum with a sharp object, such as
a ball-point pen, because this might cause permanent damage to the drum
unit.
6 - 12
If the print quality still has not improved you need to install a new drum.
(See Replacing the drum unit (DR-2000) on page 6-23.)
Page 45
Examples of poor print qualityRecommendation
Make sure that you use paper that meets our specifications. (See About paper on
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks a cross the page
page 1-6.)
If you use label sheets for laser printers, the glue from the sheets may sometimes
stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit
on page 6-12.)
Do not use paper that has clips or staples because they will scratch the surface of
the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit (DR-2000) on page 6-23.)
Make sure that you use paper that meets our specifications. A rough surfaced
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
paper or thick print media can cause the problem. (See About paper on page 1-6.)
Make sure that you choose the appropriate media type in the printer driver or in
the machine’s Paper Type menu setting. (See Basic tab in the Software User’s
Guide on the CD-ROM and Setting the Paper Type on page 2-1 in this User’s
Guide.)
The problem may disappear by itself. Try printing multiple pages to clear this
problem, especially if the machine has not been used for a long time.
You may clear the problem by wiping the laser scanner window with a soft cloth.
(See Cleaning the laser scanner window on page 6-18.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit (DR-2000) on page 6-23.)
Clean the inside of the machine and the primary corona wire in the drum unit.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Lines across the page
(See Cleaning the corona wire on page 6-19.)
You may clear the problem by wiping the laser scanner window with a soft cloth.
(See Cleaning the laser scanner window on page 6-18.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum
unit (DR-2000) on page 6-23.)
Clean the primary corona wire of the drum unit. (See Cleaning the corona wire on
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Printed pages have toner stains down
the page.
page 6-19.)
Make sure the primary corona wire is at the home position (▲).
The drum unit may be damaged. Install a new drum unit. (See Replacing the drum
unit (DR-2000) on page 6-23.)
The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing
the toner cartridge (TN-2000) on page 6-20.) Make sure that a torn piece of paper
is not inside the machine covering the laser scanner window.
You may clear the problem by wiping the laser scanner window with a soft cloth.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines down the page
H
FG
E
D
C
B
A
ijk
h
efg
cd
ab
ABCD
abcde
01234
Page skewed
(See Cleaning the laser scanner window on page 6-18.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing the toner cartridge (TN-2000) on page 6-20.)
Make sure the paper or other print media is loaded properly in the paper tray and
that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly.
If you are using the manual feed slot, see To load paper or other media in the
manual feed slot on page 1-9.
The paper tray may be too full.
Check the paper type and quality. (See About paper on page 1-6.)
Troubleshooting and routine maintenance
6
6 - 13
Page 46
Chapter 6
Examples of poor print qualityRecommendation
Check the paper type and quality. High temperatures and high humidity will cause
paper to curl.
If you don’t use the machine very often, the paper may have been in the paper tray
too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack
Curl or wave
B DEFGH
abc efghijk
ACD
bcde
134
Wrinkles or creases
and then rotate the paper 180° in the paper tray.
Make sure that paper is loaded properly.
Check the paper type and quality. (See About paper on page 1-6.)
Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.
6 - 14
Page 47
Troubleshooting and routine maintenance
How to change the LCD
language
You can change the LCD language.
1
Press Menu and or to select
1.General Setup.
Press Set.
2
Press or to select
0.Local Language.
Press Set.
3
Press or to select your
language.
Press Set.
4
Press Stop/Exit.
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
1
Turn off the machine’s power switch.
2
Unplug the machine from the electrical
socket.
3
Unplug the cable from the machine.
4
Open the front cover.
5
Remove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
6
Place the drum unit and toner cartridge
assembly into the plastic bag and seal
the bag.
6
7
Close the front cover.
8
Wrap the machine in the plastic bag and
place it in the original carton with the
original packing material.
6 - 15
Page 48
Chapter 6
9
Pack the drum unit and toner cartridge
assembly, AC power cord and printed
materials in the original carton as shown
below:
0
Close the carton and tape it shut.
Routine maintenance
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters and your hands
or clothes get dirty, immediately wipe or
wash it off with cold water.
Cleaning the outside of the
machine
CAUTION
■ Use neutral detergents. Cleaning with
volatile liquids such as thinner or
benzine will damage the outside
surface of the machine.
■ Do not use cleaning materials that
contain ammonia.
■ Do not use isopropyl alcohol to remove
dirt from the control panel. It may crack
the panel.
6 - 16
1
Pull the paper tray completely out of the
machine.
Page 49
2
Wipe the outside of the machine with a
soft cloth to remove dust.
3
Remove anything that is stuck inside the
paper tray.
4
Wipe the inside and the outside of the
paper tray with a soft cloth to remove
dust.
Troubleshooting and routine maintenance
Cleaning the scanner glass
Turn off the machine’s power switch and lift
the document cover. Clean the scanner glass
and the white plastic surface underneath the
document cover with isopropyl alcohol and
soft lint-free cloth.
Document
Cover
White
Plastic
Surface
In the ADF unit, clean the white plastic bar
and the scanner glass strip under the film with
isopropyl alcohol on a lint-free cloth.
6
5
Re-load the paper and put the paper tray
in the machine.
White Plastic
Bar
Glass Strip
6 - 17
Page 50
Chapter 6
Cleaning the laser scanner
window
CAUTION
■ Do not use isopropyl alcohol to clean
the laser scanner window.
■ Do not touch the laser scanner window
with your fingers.
Before you clean the inside of the
1
machine, turn off the machine’s power
switch.
Open the front cover and pull out the
2
drum unit and toner cartridge assembly.
CAUTION
To prevent damage to the machine from
static electricity, do not touch the
electrodes shown below.
Gently clean the laser scanner window
3
by wiping it with a clean soft, dry,
lint-free cloth. Do not use isopropyl
alcohol.
Laser Scanner
Window
WARNING
Just after you have used the machine,
some internal parts of the machine are
extremely HOT! When you open the front
cover of the machine, never touch the
shaded parts shown in the diagram below.
6 - 18
Page 51
Put the drum unit and toner cartridge
4
assembly back into the machine.
Close the front cover.
5
Turn on the machine’s power switch.
6
Troubleshooting and routine maintenance
Cleaning the corona wire
We recommend placing the drum unit and
toner cartridge assembly on a cloth or large
disposable paper to avoid spilling and
scattering toner.
Open the front cover and pull out the
1
drum unit and toner cartridge assembly.
Clean the primary corona wire inside the
2
drum unit by gently sliding the blue tab
from right to left several times.
6
Return the blue tab and snap it into the
3
Home position (
CAUTION
If you do not return the blue tab to the
Home position (
may have vertical black stripes on them.
Reinstall the drum unit and toner
4
cartridge assembly in the machine.
Close the front cover.
5
▼).
▼), your printed pages
6 - 19
Page 52
Chapter 6
Replacing the toner cartridge
(TN-2000)
The toner cartridge can print up to 2,500
pages. When the toner cartridge is running
low, the LCD shows
count will vary depending on your average
type of document (i.e., standard letter,
detailed graphics).
Toner Low
Note
It is a good idea to keep a new toner cartridge
ready for use when you see the
warning.
Discard the used toner cartridge according to
local regulations, keeping it separate from
domestic waste. You can also check our
ecology website www.brothergreen.co.uk
recycling information. Be sure to seal the
toner cartridge tightly so toner powder does
not spill out of the cartridge. If you have
questions, call your local waste disposal
office.
. Actual page
Toner Low
for
How to replace the toner
cartridge
WARNING
Just after you use the machine, some
internal parts of the machine will be
extremely HOT! Never touch the shaded
parts shown in the illustration.
1
Open the front cover and pull out the
drum unit and toner cartridge assembly.
We recommend that you clean the machine
and drum unit when you replace the toner
cartridge. (See Cleaning the laser scanner
window on page 6-18 and Cleaning the
corona wire on page 6-19.)
CAUTION
To prevent damage to the machine from
static electricity, do not touch the
electrodes shown below.
6 - 20
Page 53
2
Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
CAUTION
■ Place the drum unit on a drop cloth or
large piece of disposable paper to
avoid spilling and scattering the toner.
■ Handle the toner cartridge carefully. If
toner scatters on your hands or
clothes, immediately wipe it off or wash
it with cold water.
3
Unpack the new toner cartridge. Place
the used toner cartridge into the
aluminium bag and discard it according
to local regulations.
Troubleshooting and routine maintenance
CAUTION
■ Brother printers are designed to work
with toner of a particular specification
and work to a level of optimum
performance when used with genuine
Brother toner cartridges (TN-2000).
Brother cannot guarantee this optimum
performance if toner or toner cartridges
of other specifications are used.
Brother does not therefore recommend
the use of cartridges other than Brother
cartridges with this printer, or the
refilling of empty cartridges with toner
from other sources. If damage is
caused to the drum unit or other part of
this machine as a result of the use of
toner or toner cartridges other than
genuine Brother products due to the
incompatibility or lack of suitability of
those products with this machine, any
repairs required as a result may not be
covered by the warranty.
■ Wait to unpack the toner cartridge until
immediately before you install it in the
machine. If a toner cartridge is left
unpacked for a long period of time, the
toner life is shortened.
6
6 - 21
Page 54
Chapter 6
CAUTION
Do not touch the shaded parts shown in
the illustrations to prevent any degradation
to the print quality.
5
Remove the protective cover.
6
Insert the new toner cartridge in the
drum unit until it clicks into place. If you
put it in properly, the lock lever will lift
automatically.
4
Gently rock the toner cartridge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
7
Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left several times. Return
the blue tab to the Home position (
before reinstalling the drum unit and
toner cartridge assembly.
8
Install the drum unit and toner cartridge
assembly into the machine.
9
Close the front cover.
▼)
6 - 22
Page 55
Troubleshooting and routine maintenance
Replacing the drum unit
(DR-2000)
The machine uses a drum unit to create print
images on paper. If the LCD shows
Change Drum Soon
the end of its life and it is time to buy a new
one.
Even if the LCD shows
you may be able to continue printing without
having to replace the drum unit for a while.
However, if there is a noticeable deterioration
in the output print quality (even before
Change Drum Soon
drum unit should be replaced. You should
clean the machine when you replace the
drum unit. (See Cleaning the laser scanner window on page 6-18.)
CAUTION
When removing the drum unit, handle it
carefully because it contains toner. If toner
scatters and your hands or clothes get
dirty, immediately wipe or wash with cold
water.
Note
The drum unit is a consumable item, and it is
necessary to replace it periodically. There are
many factors that determine the drum life,
such as temperature, humidity, type of paper
and how much toner you use for the number
of pages per print job. The estimated drum life
is up to 12,000 pages. The actual number of
pages your drum will print may be
significantly less than these estimates.
Because we have no control over the many
factors that determine the actual drum life, we
cannot guarantee a minimum number of
pages that will be printed by your drum.
, the drum unit is near
Change Drum Soon
appears), then the
WARNING
Just after you have used the machine,
some internal parts of the machine are
extremely HOT! So please be careful.
,
1
Open the front cover and pull out the
drum unit and toner cartridge assembly.
6
CAUTION
To prevent damage to the printer from
static electricity, do not touch the
electrodes shown below.
6 - 23
Page 56
Chapter 6
2
Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
Note
■ Discard the used drum unit according to
local regulations, keeping it separate from
domestic waste. You can also check our
ecology website www.brothergreen.co.uk
for recycling information. Be sure to seal
the drum unit tightly so toner powder does
not spill out of the unit. If you have
questions, call your local waste disposal
office.
■ Wait to unpack the new drum unit until
immediately before installing it. Place the
old drum unit into the plastic bag.
4
Install the drum unit and toner cartridge
assembly in the machine.
5
Press Options.
Replace Drum?
▲
Yes ▼ No
To confirm you are installing a new
drum, press .
6
When the LCD shows Accepted, close
the front cover.
3
Reinstall the toner cartridge into the new
drum unit. If you put it in properly, the
lock lever will lift automatically.
6 - 24
Page 57
Machine Information
Troubleshooting and routine maintenance
3
Press or to select Total,
List, Print or Copy.
Checking the Serial Number
You can view the machine’s serial number on
the LCD.
1
Press Menu and or to select
3.Machine Info. or
4.Machine Info.
Press Set.
2
Press or to select
1.Serial No.
Machine Info.
1.Serial No.
Press Set.
3
Press Stop/Exit.
Checking the Page Counters
You can view the machine’s page counters
for copies, printer pages, lists and a summary
total.
1
Press Menu and or to select
3.Machine Info. or
4.Machine Info.
Press Set.
Press Set.
Page Counter
Total: XXXXX
Page Counter
List: XXXXX
Page Counter
Print: XXXXX
Page Counter
Copy: XXXXX
4
Press Stop/Exit.
Checking the Drum Life
You can view the machine’s drum life on the
LCD.
1
Press Menu and or to select
3.Machine Info. or
4.Machine Info.
Press Set.
2
Press or to select
3.Drum Life.
Machine Info.
3.Drum Life
Press Set.
6
2
Press or to select
2.Page Counter.
Machine Info.
2.Page Counter
Press Set.
3
Press Stop/Exit.
6 - 25
Page 58
A
Appendix
On-screen
programming
Your machine is designed to be easy to use
with LCD on-screen programming.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
The Menu table that begins on page A-3 will
help you understand the menu selections and
options that are found in the machine’s
programs. Once you become familiar with
programming, you can use the Menu table as
a quick reference when you want to change
your settings.
Menu Mode
Access the menu
Scroll through the current menu
level
Accept an option
Go to the next menu level
Exit the menu
A - 1
You can access the menu mode by pressing
Menu.
When you enter the menu, press or
to scroll through the Main Menu.
Select ▲▼ & Set
1.General Setup
Select ▲▼ & Set
2.Copy
....
Select ▲▼ & Set
3.Machine Info.
For DCP-7010:
For DCP-7025: 4.Machine Info.
3.Machine Info.
Page 59
You can scroll more quickly through each
menu level by pressing the arrow for the
direction you want: or .
Select an option by pressing Set when that
option appears on the LCD.
The LCD will then show the next menu level.
Press or to scroll to your next menu
selection.
Press Set.
When you finish setting an option, the LCD
shows
Accepted.
Appendix
A
A - 2
Page 60
Select Set
Select
to accept
to exit
Main MenuSubmenuMenu Selections OptionsDescriptionsPage
1. General
Setup
1. Paper Type—Thin
Plain
Thick
Sets the type of paper in
the paper tray.
2-1
Thicker
Transparency
Recycled Paper
2. Paper Size—A4
Letter
Sets the size of the paper in
the paper tray.
2-1
Executive
A5
A6
B5
B6
3. Beeper—High
Med
Adjusts the volume level of
the beeper.
2-2
Low
Off
4. Ecology1. Toner SaveOn
Off
2. Sleep Time(0-99)
Increases the life of the
2-2
toner cartridge.
Conserves power.2-3
05 Min
5. LCD
Contrast
6. User
Settings
0. Local
Language
2. Copy1. Quality—Text
—Light
Dark
—Depending on your
country
Auto
Adjusts the contrast of the
LCD.
You can print a list of your
settings.
Allows you to change the
LCD Language.
Selects the C opy resolution
for your type of document.
2-3
2-3
6-15
3-7
Photo
2. Contrast—
▼
▼
▼
▼
▼
-
-
-
-
-
+
+
+▲
+
+
Adjusts the contrast for
▲
copies.
▲
▲
▲
3-8
Note
The factory settings are shown in Bold.
A - 3
Page 61
Appendix
Main MenuSubmenuMenu Selections OptionsDescriptionsPage
3. Printer
(DCP-7025 only)
1. Emulation—Auto
2. Print
Options
1. Internal
Font
2.
Configuration
HP LaserJet
BR-Script 3
—Prints a list of the
—
Selects the emulation
mode.
machine’s internal fonts or
current printer settings.
See
Software
User’s
Guide
on the
CD-ROM
3. Machine
Info.
(DCP-7010 only)
4. Machine
Info.
(DCP-7025 only)
3. Reset
Printer
1. Serial No.——Lets you check the serial
2. Page
Counter
3. Drum Life——You can check the
1. Serial No.——Lets you check the serial
2. Page
Counter
3. Drum Life——You can check the
——Returns the PCL settings to
—Total
—Total
Note
The factory settings are shown in Bold.
Copy
Print
List
Copy
Print
List
the original factory default
settings.
number of your machine.
Lets you check the number
of pages the machine has
printed during its life.
percentage o f drum life that
remains available.
number of your machine.
Lets you check the number
of pages the machine has
printed during its life.
percentage o f drum life that
remains available.
6-25
6-25
6-25
6-25
6-25
6-25
A
A - 4
Page 62
S
Specifications
Product description
General
Memory Capacity16 MB (DCP-7010)
32 MB (DCP-7025)
Automatic Document Feeder
(ADF) (DCP-7025 only)
Paper Tray250 Sheets (80 g/m
Printer TypeLaser
Print MethodElectrophotography by semiconductor laser beam scanning
LCD (Liquid Crystal Display)16 characters
Power Source220 - 240 V 50/60 Hz
Power ConsumptionCopying: Average 460 W
DimensionsDCP-7010DCP-7025
Up to 35 pages
2
)
×
2 lines
Sleep:Average 10 W
Standby: Average 75 W
253 mm
432 mm
395 mm
WeightWithout Drum/Toner Unit:
8.3 kg (DCP-7010)
9.45 kg (DCP-7025)
NoiseOperating: 53 dB A or less
Standby: 30 dB A or less
S - 1
294 mm
432 mm
395 mm
Page 63
Specifications
TemperatureOperating:10 - 32.5°C
Storage: 0 - 40°C
HumidityOperating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
Print media
Paper Input Paper Tray
■
Paper type:
Plain paper, Recycled paper or Transparencies
■
Paper size:
A4, Letter, Executive, A5, A6, B5 and B6
■
Paper Weight:
60 - 105 g/m
■
Maximum paper tray capacity:
Up to 250 sheets of 80 g/m
up to 10 transparencies
Manual Feed Slot
■
Paper type:
Plain paper, Recycled paper, Transparencies, Envelopes, Bond
paper or Labels
■
Paper size:
Width: 69.9 - 215.9 mm
Length:116 - 406.4 mm
■
Paper Weight:
60 - 161 g/m
■
Maximum paper tray capacity: One sheet at a time
Paper OutputUp to 100 sheets of A4 size plain paper (Face down print delivery to
the output paper tray)
2
2
plain paper or
2
S
Note
■ For transparency or label, we recommend removing printed pages from the output paper tray
immediately after they exit the machine to avoid smudging.
■ For more details, see About paper on page 1-6.
S - 2
Page 64
Copy
Color/MonochromeMonochrome
Document Size ADF Width: 147.3 mm to 215.9 mm (For DCP-7025 only)
ADF Height: 147.3 mm to 356 mm (For DCP-7025 only)
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Multiple CopiesStacks up to 99 pages
Sorts up to 99 pages (DCP-7025 only)
Enlarge/Reduce25% to 400% (in increments of 1%)
Resolution600 x 300 dpi
Scanner
Colour/MonochromeColour/Monochrome
®
TWAIN CompliantYes (Windows
Windows NT
Mac OS
WIA CompliantYes (Windows
Colour Depth24 bit colour
ResolutionUp to 9600 x 9600 dpi (interpolated)*
Up to 600 x 2400 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with Windows® XP (resolution up to 9600 x 9600 dpi
can be selected by using the Brother scanner utility)
Document Size ADF Width: 147.3 to 215.9 mm (For DCP-7025 only)
ADF Height: 147.3 to 356 mm (For DCP-7025 only)
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Scanning Width215.9 mm
Gray Scale256 levels
98/98SE/Me/2000 Professional/XP/
®
Workstation Version 4.0)
®
9.1 - 9.2/Mac OS® X 10.2.4 or greater
®
XP)
Note
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.
S - 3
Page 65
Printer
Specifications
EmulationBrother Printing System for Windows
PCL6 and BR-Script (PostScript®) Level 3 (DCP-7025 only)
Printer DriverSupport for Windows
Windows NT
Support for Mac OS
ResolutionHQ1200 (Max. 2400 x 600 dots per inch (dpi))
Print QualityNormal printing mode
Economy printing mode (save toner usage)
Print Speedup to 20 pages/minute (A4 size)
* Based on Brother standard pattern.
Does not include th e time it takes to feed the paper.
First PrintLess than 10 seconds
®
®
98/98SE/Me/2000 Professional/XP/
Workstation Version 4.0
®
9.1 - 9.2/Mac OS® X 10.2.4 or greater
®
Interfaces
InterfaceRecommended Cable
Parallel A bi-directional shielded parallel cable that is IEEE 1284 compliant
and no longer than 2.0 m.
USBA USB 2.0 interface cable that is not longer than 2.0 m.
(Cables are not included.)
S
Note
Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB
2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be
connected to a computer that has a USB 1.1 interface.
Please make sure you use a USB 2.0 interface cable that is no longer than 2.0 m.
S - 4
Page 66
Computer requirements
Minimum System Requirements
Computer Platform & Operating System
Version
®
Windows
System
Apple
Operating System
NOTE: All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http ://solutions.brothe r.com/
1
Operating
®
Macintosh®
Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 9600 x 9600 dpi can be selected using
98, 98SEPentium
Me
®
Workstation 4.064 MB128 MB
NT
2000 Professional
1
XP
Mac OS® 9.1 - 9.2
(Printing and
Scanning
Mac OS
greater
2
Only)
®
X 10.2.4 or
Processor
Minimum
Speed
®
II or
equivalent
All base
models meet
minimum
Requirements
Minimum
RAM
32 MB64 MB90 MB1 30 MB
128 MB256 MB150 MB220 MB
128 MB160 MB
Recommended
RAM
64 MB80 MB2 00 MB
the Brother Utility.)
2
Dedicated “Scan” key supported in Mac OS® X 10.2.4 or greater.
Available Hard Disk Space
for Driversfor
Applications
S - 5
Page 67
Consumable items
Specifications
Toner Cartridge Life
(TN-2000)
Standard Toner Cartridge: Up to 2,500 pages*
*(when printing letter or A4 size paper at 5% print coverage)
Note
Toner life expectancy will vary depending upon the type of average print job.
Drum Unit Life Expectancy
(DR-2000)
Up to 12,000 pages
Note
There are many factors that determine the drum life, such as temperature, humidity, type of paper,
toner you use and number of pages per print job.
Optional External Wireless Print/Scan Server
(NC-2200w)
NC-2200w External Wireless
Print/Scan Server (Optional)
Network typesIEEE 802.11b wireless LAN
Support for Windows
ProtocolsTCP/IP
Connecting the optional External Wireless Print/Scan Server
(NC-2200w) to the USB port of your machine will allow you to print and
scan over a wireless network.