Brother DCP-6690CW User Guide

USER’S GUIDE
DCP-6690CW
Version 0
UK/IRE/GEN/SAF
If you need to call Customer Service
Please complete the following information for future reference:
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2008 Brother Industries, Ltd.

Compilation and Publication

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

EC Declaration of Conformity under the R & TTE Directive

ii

Table of Contents

Section I General
1 General Information 2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation ................................................................................... 3
Accessing Brother Support (For Windows
Control panel overview ..........................................................................................6
LCD screen indications....................................................................................7
Basic Operations ............................................................................................. 7
Warning indications .........................................................................................8
2 Loading paper and documents 9
Loading paper and other print media.....................................................................9
Loading paper in paper tray #1........................................................................9
Loading paper in paper tray #2......................................................................12
Loading envelopes and post cards................................................................15
Removing small printouts from the machine .................................................16
Printable area ................................................................................................ 17
Acceptable paper and other print media.............................................................. 18
Recommended print media ...........................................................................18
Handling and using print media.....................................................................18
Choosing the right print media.......................................................................20
Loading documents ............................................................................................. 22
Using the ADF ...............................................................................................22
Using the scanner glass ................................................................................ 23
Scannable area .............................................................................................24
®
) ...................................................5
3 General setup 25
Paper settings......................................................................................................25
Paper Size and Type.....................................................................................25
Secure Paper Feed mode for A3 size Short Grain Paper .............................25
Sleep Mode ......................................................................................................... 26
Beeper Volume....................................................................................................26
LCD screen.......................................................................................................... 27
Changing LCD Language..............................................................................27
LCD Contrast ................................................................................................. 27
Setting the backlight brightness..................................................................... 27
Setting the Dim Timer for the backlight ........................................................27
Printing Reports................................................................................................... 28
How to print a report ......................................................................................28
iii
Section II Copy
4 Making copies 30
How to copy .........................................................................................................30
Entering Copy mode...................................................................................... 30
Making a single copy .....................................................................................30
Making multiple copies ..................................................................................30
Stop copying .................................................................................................. 30
Copy settings .......................................................................................................31
Changing copy speed and quality .................................................................31
Enlarging or reducing the image copied ........................................................31
Tray Select ....................................................................................................32
Paper Options................................................................................................32
Adjusting Brightness and Contrast ................................................................33
Sorting copies using the ADF ........................................................................33
Making N in 1 copies or a poster (Page Layout) ..........................................34
Skew Adjustment .......................................................................................... 36
Book Copy .....................................................................................................36
Watermark Copy............................................................................................37
Setting your favourites ...................................................................................38
Section III Direct Photo Printing
5 Printing photos from a memory card or
USB Flash memory drive 40
PhotoCapture Center™ Operations.....................................................................40
Printing from a memory card or USB Flash memory drive without a PC.......40
Scanning to a memory card or USB Flash memory drive without a PC ........40
Using PhotoCapture Center™ from your computer.......................................40
Using a memory card or USB Flash memory drive ....................................... 40
Memory cards or a USB Flash memory drive folder structure....................... 41
Getting started ..................................................................................................... 42
Entering PhotoCapture mode ........................................................................ 43
Print Images.........................................................................................................43
View Photos...................................................................................................43
Enhance Photos ............................................................................................44
Index Print (Thumbnails) ...............................................................................45
Printing Photos ..............................................................................................46
DPOF printing ................................................................................................46
PhotoCapture Center™ print settings.................................................................. 47
Print Speed and Quality.................................................................................48
Paper options ................................................................................................48
Adjusting Brightness, Contrast and Colour....................................................49
Cropping ........................................................................................................50
Borderless printing.........................................................................................50
Date Print.......................................................................................................50
Setting your changes as a new default..........................................................50
Restoring all settings to the factory settings ..................................................51
iv
Scan to a memory card or USB Flash memory drive .......................................... 51
Entering Scan mode ...................................................................................... 51
How to scan to a memory card or USB Flash memory drive......................... 52
How to change the file name.........................................................................53
How to set new default ..................................................................................53
How to reset to factory settings ..................................................................... 53
Understanding the Error Messages.....................................................................53
6 Printing photos from a camera 54
Printing photos directly from a PictBridge camera...............................................54
PictBridge requirements ................................................................................54
Setting your digital camera ............................................................................ 54
Printing Images..............................................................................................55
DPOF printing ................................................................................................55
Printing photos directly from a digital camera (without PictBridge)......................56
Printing Images..............................................................................................56
Understanding the Error Messages.....................................................................57
Section IV Software
7 Software and Network features 60
Section V Appendixes
A Safety and Legal 62
Choosing a location .............................................................................................62
To use the machine safely................................................................................... 63
Important safety instructions.......................................................................... 68
IMPORTANT - For your safety ...................................................................... 69
LAN connection .............................................................................................69
Radio interference ......................................................................................... 69
EU Directive 2002/96/EC and EN50419........................................................70
International ENERGY STAR
Legal limitations for copying ................................................................................ 71
Trademarks..........................................................................................................72
®
Compliance Statement ................................ 70
v
B Troubleshooting and Routine Maintenance 73
Troubleshooting ..................................................................................................73
If you are having difficulty with your machine ................................................ 73
Error and Maintenance messages.......................................................................78
Error animations Display ............................................................................... 81
Document jam ..............................................................................................82
Printer jam or paper jam ................................................................................82
Routine maintenance...........................................................................................85
Replacing the ink cartridges .......................................................................... 85
Cleaning the outside of the machine .............................................................87
Cleaning the scanner glass ...........................................................................89
Cleaning the machine printer platen ..............................................................89
Cleaning the paper pick-up roller................................................................... 90
Cleaning the print head .................................................................................90
Checking the print quality ..............................................................................91
Checking the print alignment ......................................................................... 92
Checking the ink volume ...............................................................................92
Machine Information ............................................................................................93
Checking the serial number ........................................................................... 93
Packing and shipping the machine......................................................................93
C Menu and Features 96
On-screen programming......................................................................................96
Menu table.....................................................................................................96
Mode keys ...........................................................................................................96
Menu table.....................................................................................................97
Entering Text ............................................................................................... 111
D Specifications 112
General ..............................................................................................................112
Print media.........................................................................................................114
Copy .................................................................................................................. 115
PhotoCapture Center™ .....................................................................................116
PictBridge .......................................................................................................... 117
Scanner .............................................................................................................118
Printer ................................................................................................................119
Interfaces ........................................................................................................... 120
Computer requirements ..................................................................................... 121
Consumable items ............................................................................................. 122
Network (LAN) ...................................................................................................123
Wireless one-push configuration .................................................................124
E Glossary 125
FIndex 126
vi
Section I
General I
General Information 2 Loading paper and documents 9 General setup 25
1

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies specific
buttons on the machine's control panel, or on the computer screen.
Italics Italicized typeface emphasizes
an important point or refers you to a related topic.
1
Warnings tell you what to do to prevent possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Electrical Hazard icons alert you to possible electrical shock.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
Courier
New
Text in Courier New font identifies messages on the LCD of the machine.
2
General Information

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
®
(For Windows
To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
) 1
c If the language screen appears, click
your language. The CD-ROM Main Menu will appear.
1
1
Note
If this window does not appear, use
®
Windows program from the root directory of the Brother CD-ROM.
Explorer to run the start.exe
d Click Documentation. e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s Guide in PDF format.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
3
Chapter 1
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Windows
Windows
®
2000 Professional/
®
XP and Windows Vista®)
ControlCenter3
(For Windows
Windows
®
2000 Professional/
®
XP and Windows Vista®)
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.
How to find Network setup instructions
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
) 1
®
. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear.
b Double-click the Documentation icon. c Double-click your language folder. d Double-click top.html to view the
Software User's Guide and Network User's Guide in HTML format.
1
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup or AOSS
, follow the steps in Quick Setup
, Wi-Fi Protected Setup™
Guide. For more information about network setup please see the Network User's Guide.
e Click the documentation you want to
read:
Software User’s Guide
Network User’s Guide
4
General Information
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
Network Scanning
(For Mac OS
®
Presto!
PageManager® User’s Guide
The complete Presto!
User’s Guide can be viewed from the Help
selection in the Presto! application.
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
PageManager®
®
PageManager®
Accessing Brother Support (For Windows®) 1
1
You can find all the contacts you will need, such as Web support (Brother Solutions Center) and Customer Service on the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
How to find Network setup instructions
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup or AOSS
, follow the steps in Quick Setup Guide. For more information about network setup please see the Network User's Guide.
, Wi-Fi Protected Setup™
1
To access our web site
(http://www.brother.com
), click Brother
Home Page.
For the latest news and product support
information (http://solutions.brother.com
),
click Brother Solutions Center.
To visit our web site for original Brother
Supplies (http://www.brother.com/original/
), click
Supplies Information.
To access the Brother CreativeCenter (http://www.brother.com/creativecenter/
) for FREE photo projects and printable downloads, click
Brother CreativeCenter
.
To return to the main page, click Back or
if you have finished, click Exit.
5
Chapter 1

Control panel overview 1

Copy
MENU
Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper
1
1 LCD (liquid crystal display)
This is a Touchscreen LCD.
You can access the menus and options by pressing buttons displayed on the screen. Displays messages on the screen to help you set up and use your machine.
Also, you can adjust the angle of the display by lifting it.
2 Mode keys:
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™ mode.
6
2
54
3
3 Start keys:
Colour Start
Lets you start making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).
Mono Start
Lets you start making copies in monochrome. Also lets you start a scanning operation (in colour or mono depending on the scanning setting in the ControlCenter software).
4On/Off
You can turn the machine on and off. If you turn the machine off, it will still periodically clean the print head to maintain the print quality.
5 Stop/Exit
Stops an operation or exits from a menu.
6 Warning LED (light emitting diode)
Turns orange and blinks when the LCD displays an error or an important status message.
6
General Information
No . of Co p ies
C l e a r
ME N U
Ge n era l S teu p
LCD screen indications 1
The LCD shows the current machine status when the machine is idle.
1
MENU
2
3
1 Wireless Status
A four level indicator shows the current wireless signal strength if you are using a wireless connection.
0Max
2Menu
Lets you access main menu.
Copy
Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper
4
Basic Operations 1
The Touchscreen is easy to use. Press the menu or option button that you like to operate directly on the LCD. To access more menus or options, press d, c or a, b to scroll the display.
The following steps show how to change a setting in the machine. In this example the Sleep mode setting is changed from 10 minutes to 5 minutes.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup.
MENU
General Setup
1
3 Ink indicator
Lets you see the available ink volume.
Also, lets you access the Ink menu.
4 No. of copies
Lets you enter the number of copies for Copy and photo printing. Press the number box directly and enter the number you want.
No. of Copies
Clear
Also you can enter the number of copies by pressing + or -.
Network
Print Reports
d Press a or b to display Sleep Mode. e Press Sleep Mode.
General Steup
10 MinsSleep Mode
A3 - Short Grain
On
f Press 5 Mins. g Press Stop/Exit.
7
Chapter 1
Warning indications 1
The Warning LED is a light that shows the status of the machine, as shown in the table.
The warning icon also appears on the display as shown in the illustration.
Copy
MENU
Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper
1
2
1 Warning icon
2 Warning LED
Indication
DCP
Description
status
Off Ready The machine is ready for
use.
Orange
Cover open
Cannot Print
The cover is open. Close the cover. (See Error
and Maintenance messages on page 78.)
Replace the ink cartridge with a new one. (See
Replacing the ink cartridges on page 85.)
Paper error
Put paper in the tray or clear the paper jam. Check the LCD message. (See Error
and Maintenance messages on page 78.)
Other messages
Check the LCD message. (See Error
and Maintenance messages on page 78.)
8
2
1

Loading paper and documents 2

Loading paper and other print media

Note
For Tray #2, see Loading paper in paper tray #2 on page 12.
Loading paper in paper tray #1 2
a If the paper support flap is open, close it,
and then pull the paper tray completely out of the machine.
Note
2
• When you are using A3, Legal or Ledger size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.
1
1
• If you are using A4 or smaller size paper, make sure that the paper tray is not extended.
2
b Open the paper tray cover (1).
1
9
Chapter 2
c With both hands, gently press and slide
the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.
1
e Gently put the paper into the paper tray
print side down and top edge in first. Check that the paper is flat in the tray.
f Gently adjust the paper side guides to fit
the paper with both hands. Make sure the paper side guides touch the sides of the paper.
2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not curled.
3
Note
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
10
Loading paper and documents
g Close the paper tray cover.
Check that the paper is flat in the tray and below the maximum paper mark (1).
1
h Slowly push the paper tray completely
into the machine.
Note
When you shorten tray #1, take the paper out of tray. Then shorten the tray by pressing the universal guide release button (1) and put the paper into the tray. Adjust the paper length guide (2) to fit the paper size.
1
1
2
Note
DO NOT push Tray #1 into the machine too quickly. Doing this may cause injury to your hand by trapping it between Tray #1 and Tray #2. Please push Tray #1 slowly.
i While holding the paper tray in place,
pull out the paper support (1) until it clicks and unfold the paper support flap (2).
2
11
Chapter 2
Loading paper in paper tray #2 2
Note
You can only use plain paper sizes A3, Legal, Ledger, A4, Letter or Executive in Tray #2.
a Pull the paper tray completely out of the
machine.
c With both hands, gently press and slide
the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.
1
b Take off the paper tray cover (1).
3
1
2
12
Loading paper and documents
Note
If you are using A3, Legal or Ledger size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.
1
d Fan the stack of paper well to avoid
paper jams and misfeeds.
f Gently adjust the paper side guides with
both hands to fit the paper stack. Make sure the paper side guides touch the sides of the paper.
Note
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
g Put on the paper tray cover.
2
Note
Always make sure that the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge in first. Check that the paper is flat in the tray and below the maximum paper mark (1).
1
h Slowly push the paper tray back into the
machine.
13
Chapter 2
i Do one of the following:
If you are using Ledger, Legal or A3
size paper, go to step j.
If you are using Letter size paper, go
to step l.
j Pull tray #1 out of the machine.
Press and hold the universal guide release button (1) as you slide out the front of the paper tray.
l Close the paper tray cover and slowly
push the paper tray into the machine. Pull out the paper support (1) until it clicks and unfold the paper support flap (2).
2
1
Note
If you are finished using Ledger, Legal or A3 size paper and want to use a smaller paper size, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1) and put the smaller paper into the tray and adjust the paper length guide (2) to fit the paper size you are going to use.
1
1
1
k Open the paper tray cover and adjust
the paper length guide (1) for the paper.
1
14
2
Loading paper and documents
Loading envelopes and post cards 2
About envelopes 2
Use envelopes that weigh between 80 to
2
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first before printing many envelopes.
DO NOT use any of the following types of envelopes, as they will cause paper feed problems:
• That are of a baggy construction.
• That are embossed (have raised writing on them).
.
CAUTION
How to load envelopes and postcards2
a Before loading, press the corners and
sides of envelopes or post cards to make them as flat as possible.
Note
If envelopes or post cards are ‘double­feeding’, put one envelope or post card in the paper tray at a time.
2
• That have clasps or staples.
• That are pre-printed on the inside.
Glue Double flap
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
15
Chapter 2
b
Put envelopes or post cards in the paper tray with the address side down and the leading edge (top of the envelopes) in first. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.
If you have problems when printing on envelopes, try the following suggestions:
2
a Make sure the flap is either to the side of
the envelope or to the back edge of the envelope when printing.
b Adjust the size and margin in your
application.
1
2
Removing small printouts from the machine 2
When the machine ejects small paper onto the paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
16
Loading paper and documents
Printable area 2
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. (See Printing for Windows on the CD-ROM.)
Cut Sheet Paper Envelopes
3
1
®
or Printing and Faxing for Macintosh® in the Software User's Guide
4
3
4
1
2
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3mm 3mm 3mm 3mm
Envelopes 12 mm 24 mm 3 mm 3 mm
2
Note
The Borderless feature is not available for envelopes.
17
Chapter 2

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper, be sure to choose the correct print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Size and Type on page 25.)
When you print on Brother Photo paper,
load one extra sheets of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When you use transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Recommended print media 2
2
To get the best print quality, we suggest using Brother paper. (See table below.)
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using ‘3M Transparency Film’ when you print on transparencies.
Brother paper
Paper Type Item
A3 Plain BP60PA3
A3 Glossy Photo BP71GA3
A3 Inkjet (Matte) BP60MA3
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 x 15 cm Glossy Photo BP71GP
Handling and using print media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of
transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
18
You can only print on both sides of the
paper with PC printing. See Printing for
Windows on the CD-ROM.
®
in the Software User's Guide
Loading paper and documents
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 2 mm or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly when stacked
Paper capacity of the paper tray 2
2
Up to 50 sheets of Letter or A4 20 lb
2
(80 g/m
) paper.
Transparencies and photo paper must be
picked up from the paper tray one page at a time to avoid smudging.
19
Chapter 2
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Copy Photo
Capture
Cut Sheet Ledger 279 × 432 mm (11 × 17 in.) Yes Yes Yes
A3 297 × 420 mm (11.7 × 16.5 in.) Yes Yes Yes
Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes
Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) – Yes
JIS B4 257 × 364 mm (10.1 × 14.3 in.) Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.) Yes
A5 148 × 210 mm (5.8 × 8.3 in.) Yes Yes
A6 105 × 148 mm (4.1 × 5.8 in.) Yes
Cards Photo 10 × 15 cm (4 × 6 in.) Yes Yes Yes
Photo L 89 × 127 mm (3 1/2 × 5 in.) Yes
Photo 2L 13 × 18 cm (5 × 7 in.) Yes Yes
Index Card 127 × 203 mm (5 × 8 in.) Yes
PostCard 1 100 × 148 mm (3.9 × 5.8 in.) Yes
Printer
PostCard 2 (Double)
Envelopes C5 Envelope 162 × 229 mm (6.4 × 9 in.) Yes
DL Envelope 110 × 220 mm (4.3 × 8.7 in.) Yes
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) Yes
Monarch 98 × 191 mm (3 7/8
JE4 Envelope 105 × 235 mm (4.1 × 9.3 in.) Yes
Transparencies Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes
148 × 200 mm (5.8 × 7.9 in.) Yes
× 7 1/2 in.) Yes
20
Loading paper and documents
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet
(Tray #1)
Plain Paper
(Tray #2)
64 to 120 g/m
64 to 105 g/m
2
2
0.08 to 0.15 mm 150
0.08 to 0.15 mm 250
Plain Paper
Inkjet Paper
Glossy Paper
Cards Photo Card
Index Card
PostCard
Envelopes
64 to 200 g/m
Up to 220 g/m
Up to 220 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
2
2
2
2
2
0.08 to 0.25 mm 20
Up to 0.25 mm 20
Up to 0.25 mm 20
Up to 0.15 mm 30
Up to 0.25 mm 30
Up to 0.52 mm 10
Transparencies 10
1
Up to 150 sheets of 80 g/m2 paper.
2
Up to 250 sheets of 80 g/m2 paper.
1
2
2
21
Chapter 2

Loading documents 2

You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using the ADF 2
The ADF can hold up to 50 pages and feeds each sheet individually. Use standard
2
80 g/m before putting them in the ADF.
Recommended environment 2
Temperature: 20° C to 30° C
Humidity: 50% to 70%
Paper:
paper and always fan the pages
80 g/m
2
Make sure documents written with ink are
completely dry.
a Unfold the ADF Document Support (1)
and the ADF Document Output Support Flap (2).
1
2
b Fan the pages well.
Document Sizes Supported 2
Length: 148 to 431.8 mm
Width: 148 to 297 mm
Weight:
64 to 90 g/m
2
How to load documents 2
DO NOT pull on the document while it is feeding.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
CAUTION
c Place your document, face up, top
edge first in the ADF until you feel them
touch the feed roller.
Note
Insert A4/Letter documents short-edge first.
22
Loading paper and documents
d Adjust the paper guides (1) to fit the
width of your document.
1
DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.
Using the scanner glass 2
CAUTION
b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
2
You can use the scanner glass to copy or scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 431.8 mm
Width: Up to 297 mm
Weight: Up to 2 kg
How to load documents 2
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover.
c Close the document cover.
CAUTION
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
23
Chapter 2
Scannable area 2
The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper.
3
1
4
2
Usage Document
Size
Copy All paper
sizes
Scan All paper
sizes
Top (1) Bottom (2)
3mm 3mm
3mm 3mm
Left (3) Right (4)
24
3

General setup 3

Paper settings 3

Paper Size and Type 3
To get the best print quality, set the machine for the type of paper you are using.
You can use seven sizes of paper for printing copies: A3, A4, A5, 10 × 15 cm (4 × 6in.), Ledger, Letter and Legal. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press Tray Setting.
Press Tray#1 or Tray#2.
e Do one of the following:
If you chose Tray#1, press and
choose A4, A5, A3, 10x15cm, Letter, Legal or Ledger.
Press and choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency.
If you chose Tray#2, press and
choose A4, A3, Letter, Legal or Ledger.
Secure Paper Feed mode for A3 size Short Grain Paper 3
If your print datas have horizontal lines when using A3 paper, your paper may be long grain paper. Choose A3 - Short Grain to Off to avoid this problem.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press a or b to display
A3 - Short Grain.
e Press A3 - Short Grain. f Press Off. g Press Stop/Exit.
Note
• If you are not sure about the type of paper you are using, consult the paper packaging or manufacturer for paper specifications.
• Printing will be slower when using the A3 - Short Grain setting On.
3
f Press Stop/Exit.
Note
• You can only use plain paper and paper sizes A3, A4, Ledger, Letter or Legal in Tray #2.
• The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
25
Chapter 3

Sleep Mode 3

You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. The default setting is 10 minutes.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press a or b to display Sleep Mode. e Press Sleep Mode. f Press and choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins or 60 Mins, which is the length of time the machine is idle before entering sleep mode.

Beeper Volume 3

When the beeper is on, the machine will beep when you press a key or make a mistake.
You can choose a range of volume levels, from High to Off.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press Beeper. e Press and choose Low, Med, High or
Off.
f Press Stop/Exit.
g Press Stop/Exit.
26
General setup

LCD screen 3

Changing LCD Language 3
You can change the LCD language.
a Press MENU. b Press a or b to display
Initial Setup.
c Press Initial Setup. d Press Local Language. e Press and choose your language. f Press Stop/Exit.
LCD Contrast 3
You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.
Setting the backlight brightness 3
If you are having difficulty reading the LCD, try changing the brightness setting.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press LCD Settings. e Press Backlight. f Press and choose Light, Med or Dark. g Press Stop/Exit.
Setting the Dim Timer for the backlight 3
You can set how long the LCD backlight stays on after the last key press.
3
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press LCD Settings. e Press LCD Contrast. f Press and choose Light, Med or Dark. g Press Stop/Exit.
a Press MENU. b Press a or b to display
General Setup.
c Press General Setup. d Press LCD Settings. e Press Dim Timer. f Press and choose Off, 10 Secs,
20 Secs or 30 Secs.
g Press Stop/Exit.
27
Chapter 3

Printing Reports 3

The following reports are available:
Help List
A help list showing how to program your machine.
User Settings
Lists your settings.
Network Config
Lists your Network settings.
How to print a report 3
a Press MENU. b Press a or b to display
Print Reports.
c Press Print Reports. d Choose the report you want and press
the button.
e Press Mono Start. f Press Stop/Exit.
28
Section II
Copy II
Making copies 30
4
CO P Y
No r mal
10 0 %
Tr a y#1

Making copies 4

How to copy 4

Entering Copy mode 4
When you want to make a copy, press
(Copy) to illuminate it in blue.
The LCD shows:
1
COPY
Quality
Normal
Enlarge/
Reduce
100%
Favorite
Tray Select
Tray#1
Book Copy (See page 36.)
Watermark Copy (See page 37.)
Favorite Settings (See page 38.)
Note
Book Copy and Watermark Copy features are supported by technology
from Reallusion, Inc.
Making a single copy 4
a Press (Copy).
b Load your document.
(See Loading documents on page 22.)
c Press Mono Start or Colour Start.
Making multiple copies 4
1 No. of Copies
Enter the number of copies you want either by pressing the number or pressing + or - on the screen (as shown above).
Press d or c to scroll through the copy options. Press the option that you want to set.
Quality (See page 31.)
Enlarge/Reduce (See page 31.)
Tray Select (See page 32.)
Paper Type (See page 32.)
Paper Size (See page 33.)
Brightness (See page 33.)
Contrast (See page 33.)
Stack/Sort (See page 33.)
Page Layout (See page 34.)
Skew Adjustment (See page 36.)
You can make up to 99 copies in one print run.
a Press (Copy).
b Load your document.
(See Loading documents on page 22.)
c Enter the number of copies you want. d Press Mono Start or Colour Start.
Note
To sort the copies, press Stack/Sort. (See Sorting copies using the ADF on page 33.)
Stop copying 4
To stop copying, press Stop/Exit.
30
Making copies

Copy settings 4

You can change the copy settings temporarily for the next multiple copies.
If you have finished choosing settings, press Mono Start or Colour Start.
You can choose the multiple settings, press and set all the options that you like.
Note
You can save some of the settings that you use most often by setting them as a favourite (up to three can be saved). These settings will stay until you change them again. (See Setting your favourites on page 38.)
Changing copy speed and quality 4
You can choose from a range of quality. The factory setting is Normal.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Quality. e Press Quality and choose Fast,
Normal or Best.
f If you do not want to change additional
settings, press Mono Start or Colour Start.
Enlarging or reducing the image copied 4
You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set.
a Press (Copy).
4
Fast
Fast copy speed and lowest amount of ink used. Use to save time printing documents to be proof-read, large documents or many copies.
Normal
Normal is the recommended mode for ordinary print outs. This produces good copy quality with good copy speed.
Best
Use best mode to copy precise images such as photographs. This provides the highest resolution and slowest speed.
b Load your document. c Enter the number of copies you want. d Press d or c to display
Enlarge/Reduce.
e Press Enlarge/Reduce. f Press and choose 100%, Enlarge,
Reduce, Fit to Page or Custom (25-400%).
31
Chapter 4
g Do one of the following:
If you chose Enlarge or Reduce,
press and choose the enlargement or reduction ratio you want.
If you chose Custom (25-400%),
enter an enlargement or reduction ratio from 25% to 400%.
Press OK.
If you chose 100% or Fit to Page,
go to step h.
100%
198% 10x15cm i A4
186% 10x15cm i LTR
142% A4iA3, A5iA4
97% LTR i A4
93% A4 i LTR
83% LGL i A4
Tray Select 4
You can change the tray that will be used for the next copy. To change the default tray see Setting your favourites on page 38.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Tray Select. e Press Tray Select. f Press and choose Tray#1 or Tray#2. g Press Mono Start or Colour Start.
Paper Options 4
69% A3iA4, A4iA5
47% A4i10x15cm
Fit to Page
Custom (25-400%)
h If you do not want to change additional
settings, press Mono Start or Colour Start.
Note
Page Layout is not available with Enlarge/Reduce and Skew Adjustment.
• Fit to Page option is not available with Sort, Book Copy and Watermark Copy.
Fit to Page does not work properly if the document on the scanner glass is skewed by more than 3 degrees. Using the document guidelines on the left and top, place your document in the upper left hand corner, with the document face down on the scanner glass.
Paper Type 4
If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Paper Type. e Press Paper Type. f Press and choose Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency.
g If you do not want to change additional
settings, press Mono Start or Colour Start.
Fit to Page option is not available when using Legal size paper.
32
Making copies
Paper Size 4
If copying on paper other than A4 size, you will need to change the paper size setting. You can copy only on Ledger, A3, Letter, Legal, A4, A5 or Photo 10 cm × 15 cm paper.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Paper Size. e Press Paper Size. f Press and choose A4, A5, A3,
10x15cm, Letter, Legal or Ledger.
g If you do not want to change additional
settings, press Mono Start or Colour Start.
Contrast 4
You can adjust the copy contrast to help an image look sharper and more vivid.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Contrast. e Press Contrast. f Press d or c to change the contrast.
Press OK.
g If you do not want to change additional
settings, press Mono Start or Colour Start.
Sorting copies using the ADF4
4
Adjusting Brightness and Contrast 4
Brightness 4
You can adjust the copy brightness to make copies darker or lighter.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Brightness. e Press Brightness. f Press d or c to make a darker or lighter
copy. Press OK.
g If you do not want to change additional
settings, press Mono Start or Colour Start.
You can sort multiple copies. Pages will be sorted in the order 321, 321, 321, and so on.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Stack/Sort. e Press Stack/Sort. f Press and choose Sort. g If you do not want to change additional
settings, press Mono Start or Colour Start.
Note
Fit to Page, Page Layout and Book Copy are not available with Sort.
33
Chapter 4
Making N in 1 copies or a poster (Page Layout) 4
The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.
The 1 to 2 feature copies one A3 or Ledger size page onto two A4 or Letter size pages. If you use this setting, use the scanner glass.
You can also produce a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.
Important
Make sure paper size is set to A4, A3,
Letter or Ledger.
You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.
If you are producing multiple colour
copies, N in 1 copy is not available.
(P) means Portrait and (L) means
Landscape.
You can only make one poster copy and 1
to 2 copy at a time.
Note
Watermark Copy, Book Copy, Sort, Enlarge/Reduce and Skew Adjustment are not available with Page Layout.
f Press and choose Off(1in1),
2in1(P), 2in1(L), 4in1(P), 4in1(L), 1to2, Poster (2 x 2)
or Poster (3 x 3). If you choose 2in1 or Poster (2 x 2) with A3 or Ledger, go to step g. If you choose another setting, go to step h.
g Do one of the following:
If you choose 2in1(P) or 2in1(L),
press and choose A3x2 i A3x1,
A4x2 i A3x1, LGRx2 i LGRx1 or LTRx2 i LGRx1.
If you choose Poster(2 x 2),
press and choose A3x1 i A3x4,
A4x1 i A3x4, LGRx1 i LGRx4 or LTRx1 i LGRx4.
h If you do not want to change additional
settings, press Mono Start or Colour Start to scan the page.
If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
If you are using the scanner glass, go to step i.
i After the machine scans the page,
press Yes to scan the next page.
j Place the next page on the scanner
glass. Press Mono Start or Colour Start. Repeat steps i and j for each page of the layout.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Page Layout. e Press Page Layout.
34
k After all the pages have been scanned,
press No to finish.
Making copies
If you are copying from the ADF, insert the document face up in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (2 x 2)
You can make a poster size copy of a photograph.
4
Poster (3 x 3)
You can make a poster size copy of a photograph.
If you are copying from the scanner glass, place the document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
1 to 2
4 in 1 (P)
4 in 1 (L)
35
Chapter 4
Skew Adjustment 4
If your copy is scanned skewed, your machine can correct the data automatically. If you use this setting, use the scanner glass and 100% copy.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display
Skew Adjustment.
e Press Skew Adjustment. f Press Auto (or Off). g If you do not want to change additional
settings, press Mono Start or Colour Start.
Note
• Skew Adjustment is not available with Page Layout, Book Copy, Enlarge/Reduce and Watermark Copy.
• You cannot use this setting with Ledger, A3 or paper smaller than 64mm × 91mm.
• This setting is only available for paper that is rectangular or square.
Skew Adjustment is only available if the document is skewed by less than
3.0 degrees.
Skew Adjustment may not work correctly if your document is too thick.
Book Copy 4
Book copy corrects dark borders and skew. Your machine can correct the data automatically or you can make specific corrections.
If you use this setting, use the scanner glass.
a Press (Copy).
b Load your document. c Enter the number of copies you want. d Press d or c to display Book Copy. e Press Book Copy. f Do one of the following:
If you want to correct the data
yourself, press On(Preview).
Press Mono Start or Colour Start and go to step g.
If you want the machine to correct
the data automatically, press On and go to step h.
g Adjust the skewed data by using
or .
Remove the shadows by using
or .
h If you have finished making corrections,
press Mono Start or Colour Start.
Note
Book Copy Page Layout, Sort, Fit to Page Skew Adjustment Watermark Copy
is not available with
,
or
.
36
Making copies
Watermark Copy 4
You can place a logo or text into your document as a Watermark. You can select one of the template watermarks, data from your media card or USB Flash memory drive, or scanned data.
Note
Watermark Copy is not available with Fit to Page, Page Layout, Skew Adjustment and Book Copy.
a Press (Copy). b Press d or c to display
Watermark Copy.
c Press Watermark Copy. d Press Use Watermark.
Do one of the following:
If you want to use a template from
the machine, press Edit Template and go to step e.
If you want to use your own data as a
watermark, press Use Image and go to step f.
f Do one of the following:
If you want to use your document as
the watermark, press Scan.
Place the document that you want to use for the watermark in the ADF or on the scanner glass and press Mono Start or Colour Start.
The scanned data will be shown on the LCD.
Press OK and remove the watermark document you scanned. Go to step g.
If you want to use your data from a
media card or USB Flash memory drive as the watermark, insert the media card or USB flash memory drive and then press Media.
The image will be shown on the LCD.
Press and choose the image you want to use for the watermark.
Change other watermark settings from the available options as needed. Press OK. Go to step g.
4
e Press Text and choose the data you
want to use, CONFIDENTIAL, DRAFT or COPY. Press OK.
Change other watermark settings from the available options as needed. Press Go to step g.
OK
DO NOT take out the memory card or USB Flash memory drive while the
.
PhotoCapture key is blinking to avoid damaging the card, USB Flash memory drive or data stored on the card.
CAUTION
g Press OK to confirm to use watermark.
Load your document.
h Enter the number of copies you want. i If you do not want to change additional
settings, press Mono Start or Colour Start.
37
Chapter 4
Setting your favourites 4
You can store the copy settings that you use most often by setting them as a favourite. You can set up to three favourites.
a Press (Copy). b Choose the copy option and settings
you want to store.
c Press d or c to display
Favorite Settings.
d Press Favorite Settings. e Press Store.
Note
Set Watermark Copy to Off or Template when storing Favourite
Settings.
f Press and choose the location where
you want to store your setting for
Favorite:1, Favorite:2 or Favorite:3.
g Do one of the following:
If you want to rename your setting,
Retrieving your favourite setting 4
When you are ready to use one of your favourite of settings, you can recall it.
a Press Favorite. b Press and choose the favourite setting
you want to retrieve.
Rename your favourite setting 4
After you stored your favourite setting, you can rename it.
a Press (Copy). b Press d or c to display
Favorite Settings.
c Press Favorite Settings. d Press Rename. e Press and choose the favourite setting
you want to rename.
f Enter the new name (up to
12 characters). (See Entering Text on page 111.)
g Press OK.
press to delete characters. Then enter the new name (up to 12 characters).
Press OK. (See Entering Text on page 111.)
If you do not want to rename your
setting, press OK.
38
Section III
Direct Photo Printing
Printing photos from a memory card or USB Flash memory drive
Printing photos from a camera 54
40
III
Printing photos from a memory
5
card or USB Flash memory drive

PhotoCapture Center™ Operations

Printing from a memory card or USB Flash memory drive without a PC 5
Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 43.)
Scanning to a memory card or USB Flash memory drive
5
Using a memory card or USB
5
Flash memory drive 5
Your Brother machine has media drives (slots) for use with the following popular
digital camera media: CompactFlash
®
Memory Stick SDHC, xD-Picture Card™ and USB Flash memory drives.
CompactFlash
, Memory Stick Pro™, SD,
®
Memory Stick
Memory Stick Pro™
®
,
®
without a PC 5
You can scan documents and save them directly to a memory card or USB Flash memory drive. (See Scan to a memory card or USB Flash memory drive on page 51.)
Using PhotoCapture Center™ from your computer 5
You can access a memory card or USB Flash memory drive that is inserted in front of the machine from your PC.
(See PhotoCapture Center™ for Windows or Remote Setup & PhotoCapture Center™
®
for Macintosh on the CD-ROM.)
in the Software User's Guide
®
SD, SDHC xD-Picture Card™
22 mm or less
11 mm or less
USB Flash memory
drive
miniSD™ can be used with a miniSD™
adapter.
microSD can be used with a microSD
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
40
Memory Stick Micro (M2) can be used
with a Memory Stick Micro (M2) adapter.
Adapters are not included with the machine. Contact a third party supplier for adapters.
The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
Printing photos from a memory card or USB Flash memory drive
Memory cards or a USB Flash memory drive folder structure5
Your machine is designed to be compatible with modern digital camera image files, memory cards and USB Flash memory drive; however, please read the points below to avoid errors:
The image file extension must be .JPG
(Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center™ printing must be
performed separately from PhotoCapture Center™ operations using the PC. (Simultaneous operation is not available.)
IBM Microdrive™ is not compatible with
the machine.
The machine can read up to 999 files on a
memory card or USB Flash memory drive.
CompactFlash
This product supports xD-Picture Card™
Type M / Type M
The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF printing on page 46.)
®
Type II is not supported.
+
/ Type H (Large Capacity).
Please be aware of the following:
When printing the Print Index or Print
Images, the PhotoCapture Center™ will print all valid images, even if one or more images have been corrupted. Corrupted images will not be printed.
(memory card users)
Your machine is designed to read memory cards that have been formatted by a digital camera.
When a digital camera formats a memory card it creates a special folder into which it copies image data. If you need to modify the image data stored on a memory card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
(USB Flash memory drive users)
This machine supports USB Flash memory drives that have been formatted
by Windows
®
.
5
41
Chapter 5

Getting started 5

Firmly put a memory card or USB Flash memory drive into the correct slot.
1 2 3 4
1 USB Flash memory drive
2 CompactFlash
3 SD, SDHC
4Memory Stick
5 xD-Picture Card™
®
®
, Memory Stick Pro™
5
Photo Capture key indications:
Photo Capture light is on, the memory
card or USB Flash memory drive is correctly inserted.
Photo Capture light is off, the memory
card or USB Flash memory drive is not correctly inserted.
Photo Capture light is blinking, memory
card or USB Flash memory drive is being read or written to.
CAUTION
The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
CAUTION
DO NOT unplug the power cord or remove the media from the media drive (slot) or USB direct interface while the machine is reading or writing to the media (the
Photo Capture key is blinking). You will lose your data or damage the card.
The machine can only read one device at a time.
42
Printing photos from a memory card or USB Flash memory drive
Ph o toC a pt u re
Entering PhotoCapture mode 5
After you insert the memory card or USB Flash memory drive, press the
(Photo Capture) key to illuminate it in
blue and display the PhotoCapture options on the LCD.
The LCD shows:
PhotoCapture
View
Photos
Press View Photos if you want to
quickly view and print your photos. See View Photos on page 43.
Press Enhance Photos if you want to
add special effects to your photos. See Enhance Photos on page 44.
Press Index Print if you want to print
an Index page (Thumbnails). You can also print photos using the image numbers of the Index page (Thumbnails). See Index Print (Thumbnails) on page 45.
Note
If your digital camera supports DPOF printing, see DPOF printing on page 46.
Enhance
Photos
Index
Print

Print Images 5

View Photos 5
You can preview your photos on the LCD before you print them. If your photos are large files there may be a delay before each photo is displayed on the LCD.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (Photo Capture).
b Press View Photos.
Do one of the following:
If you want to choose photos to print
or print more than one for an image, go to step c.
If you want to print all photos, press
.
Press Yes to confirm.
Go to step f.
Note
• Press d or c to scroll through all photos. You can forward and rewind the thumbnails by holding these keys. The photo is not shown during this operation.
• Press to start Slide Show.
5
c Press and choose a photo from the
thumbnail.
d Enter the number of copies you want
either by pressing the number or pressing + or -. Press OK.
e Repeat step c and d until you have
chosen all the photos that you want to print.
43
Chapter 5
f After you have chosen all the photos, do
one of the following:
Press OK and change the print
settings. Press Print Setting. (See page 47.)
If you do not want to change any
settings, press OK and then
Colour Start to print.
Enhance Photos 5
You can edit and add effects to your photos and view them on the LCD before printing.
Note
The Enhance Photos feature is supported by technology from Reallusion, Inc.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (Photo Capture).
b Press Enhance Photos.
Note
• Press d or c to scroll through all photos. You can forward and rewind the thumbnails by holding these keys. The photo is not shown during this operation.
• Press to start Slide Show.
c Press and choose a photo from the
thumbnails.
d Press and choose Enhance or Trim.
You can also choose both together. Press OK.
e Do one of the following:
If you chose Enhance, go to step f.
If you chose Trim, go to step g.
f
Press and choose the effect you wish to add. Press OK. Do one of the following:
If you choose Trim in step d, go to
step g.
If you do not choose Trim in step d,
go to step h.
Note
You have 7 ways to add effects to your photo.
(Auto Correct)
The machine decides the suitable effect for your photo.
(Enhance Skin)
Best used for adjusting portrait photographs. It adjusts human skin colour. Press d or c to adjust the level of contrast.
(Enhance Scenery)
Best used for adjusting landscape photographs. It highlights green and blue areas in your photo. Press d or c to adjust the level of contrast.
(Remove Red-Eye)
The machine will attempt to remove red-eye from your photo. If red-eye detection fails, you can press the Try Again button to re-detect.
(Monochrome)
You can convert the colour of your photo to monochrome.
(Sepia)
Adds a sepia tone (shades of brown) effect to your photo.
(Auto Correct Remove Red-Eye)
The machine decides the suitable effects for your photo. Also, it will attempt to remove red-eye from your photo.
44
Printing photos from a memory card or USB Flash memory drive
• There are some cases when red-eye may not be removed.
When the face is too small in the image.
• When the face is turning too far up, down, left or right.
• After adding each effect, you can enlarge
the view of the image by pressing . To
go back to the original size, press .
While the image is enlarged, you can move around the image with , , and .
Press effects.
Cancel
to return to the list of
g Adjust the red frame around your photo.
The part inside of the red frame will be printed.
Press + or - to enlarge or reduce the
frame size.
Press a, b, d or c to move the
position of the frame.
Press to rotate the frame.
Index Print (Thumbnails) 5
The PhotoCapture Center™ assigns numbers for images (such as NO.1, NO.2, NO.3, and so on).
The PhotoCapture Center™ uses these numbers to identity each picture. You can print a thumbnail page to show all the pictures on the memory card or USB Flash memory drive.
Note
Only file names that are 8 characters or less will be printed correctly on the index sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the correct slot.
5
Press OK when you have finished adjusting the frame setting. Press OK to confirm.
Note
If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will display
Image Too Small. or Image Too Long.
h Enter the number of copies you want
either by pressing the number or pressing + or -. Press OK.
i Do one of the following.
Press Print Setting and change
the print settings. (See page 47.)
If you do not want to change any
settings, press Colour Start to print.
Press (Photo Capture).
b Press Index Print. c Press Index Sheet and choose
6 Images/Line or 5 Images/Line.
6 Images/Line 5 Images/Line
Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better.
d Do one of the following:
Press Print Setting to change
the paper type or the paper size you are using.
If you do not want to change the
paper settings, go to g.
45
Chapter 5
e Press Paper Type.
Choose the paper type you are using,
Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy.
f Press Paper Size.
Choose the paper size you are using, Letter or A4.
g Press Colour Start to print.
Printing Photos 5
Before you can print an individual image, you have to know the image number.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (Photo Capture).
b Print the Index. (See Index Print
(Thumbnails) on page 45.)
c Press Index Print. d Press Print Photos. e Enter the image number that you want to
print from the thumbnails printed on the Index page. After you have chosen the image numbers, press OK.
Note
You can enter up to 12 characters (including commas) for the image numbers you want to print.
f Enter the number of copies you want by
pressing + or -.
g Do one of the following:
DPOF printing 5
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
When a memory card containing DPOF information is put into your machine, you can print the chosen image easily.
a Make sure you have put a memory card
in the correct slot. The machine will ask you if you want to use DPOF setting.
b Press Yes. c Do one of the following:
Press Print Setting to change
the print settings. (See page 47.)
If you do not want to change any
settings, press Colour Start to print.
Note
An Invalid DPOF File error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instructions on how to delete or recreate the print order, refer to your camera manufacturer's support website or accompanying documentation.
Press Print Setting to change
the print settings. (See page 47.)
If you do not want to change any
settings, press Colour Start to print.
46
Printing photos from a memory card or USB Flash memory drive
Pr i nt S et t ing

PhotoCapture Center™ print settings 5

You can change the print settings temporarily.
Note
You can save the print settings you use most often by setting them as the default. (See Setting your changes as a new default on page 50.)
Print Setting
PhotoPrint Quality
Other GlossyPaper Type
10 x15 cmPaper Size
Menu Selections Options 1 Options 2 Page
5
Print Quality
Normal/Photo —48
(Not available for DPOF printing.)
Paper Type Plain Paper/Inkjet Paper/
Brother BP71/Other Glossy
Paper Size
10x15cm/13x18cm/ A4/A3/Letter/Ledger
Brightness
Dark Light
(Not available when Enhance Photos is
0
chosen.)
Contrast
(Not available when Enhance Photos is
0
chosen.)
Color Enhance
(Not available when
On/Off
White Balance
Enhance Photos is
chosen.)
0
Sharpness
—48
(When A4 or Letter is chosen)
48
8x10cm/ 9x13cm/ 10x15cm/13x18cm/ 15x20cm/Max. Size
—49
—49
—49
0
Color Density
0
Cropping On/Off —50
47
Chapter 5
Menu Selections Options 1 Options 2 Page
Borderless On/Off —50
Date Print
(Not available for DPOF printing)
Set New Default Yes
Factory Reset Yes
On/Off —50
No
No
Print Speed and Quality 5
a Press a or b to display
Print Quality.
b Press Print Quality. c Press and choose Normal or Photo.
d If you do not want to change additional
settings, press . Press Colour Start to print.
—50
—51
Paper and print size 5
a Press a or b to display Paper Size. b Press Paper Size. c Press and choose the paper size you
are using, 10x15cm, 13x18cm, A4, A3, Letter or Ledger.
Do one of the following:
If you chose Letter or A4, go to
step d.
If you chose another size of paper,
go to step e.
Paper options 5
Paper Type 5
a Press a or b to display Paper Type. b Press Paper Type. c Press and choose the paper type you
are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy.
d If you do not want to change additional
settings, press . Press Colour Start to print.
d Press and choose the Print Size.
Example: Printed Position for A4 paper
1
8x10cm
4
13x18cm
2
9x13cm
5
15x20cm
3
10x15cm
6
Max. Size
e If you do not want to change additional
settings, press . Press Colour Start to print.
48
Printing photos from a memory card or USB Flash memory drive
Adjusting Brightness, Contrast and Colour 5
Brightness 5
a Press a or b to display Brightness. b Press Brightness. c Press d or c to make a darker or lighter
print. Press OK.
d If you do not want to change additional
settings, press . Press Colour Start to print.
Contrast 5
You can choose the contrast setting. More contrast will make an image look sharper and more vivid.
d Press and choose White Balance,
Sharpness or Color Density.
e Press d or c to adjust the degree of the
setting. Press OK.
f Do one of the following:
If you want to customize another
colour enhancement, repeat from step a to step e.
If you want to change other settings,
press print settings menu you want to change. (See page 47.)
g If you do not want to change additional
settings, press . Press Colour Start to print.
Note
White Balance
5
a Press a or b to display Contrast. b Press Contrast. c Press d or c to change the contrast.
Press OK.
d If you do not want to change additional
settings, press . Press Colour Start to print.
Colour Enhancement 5
You can turn on the colour enhancement feature to print more vivid images. Printing time will be slower.
a Press a or b to display
Color Enhance.
b Press Color Enhance. c Do one of the following:
If you want to customize the White
Balance, Sharpness or Colour Density, press On, and then go to step d.
This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will affect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other colour. By using this setting, you can correct that effect and bring the white areas back to pure white.
Sharpness
This setting enhances the detail of an image, similar to adjusting the fine focus on a camera. If the image is not in true focus and you cannot see the fine details of the picture, then adjust the sharpness.
Colour Density
This setting adjusts the total amount of colour in the image. You can increase or decrease the amount of colour in an image to improve a washed out or weak picture.
If you do not want to customize,
press Off. Go to step g.
49
Chapter 5
Cropping 5
If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped.
The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off. (See Borderless printing on page 50.)
a Press a or b to display Cropping. b Press Cropping. c Press Off (or On). d If you do not want to change additional
settings, press . Press Colour Start to print.
Cropping: On
5
Date Print 5
You can print the date if it is already in the data on your photo. The date will be printed on the lower right corner. If the data doesn’t have the date information, you cannot use this function.
a Press a or b to display Date Print. b Press Date Print. c Press On (or Off). d If you do not want to change additional
settings, press . Press Colour Start to print.
Note
The DPOF setting on your camera must be turned off to the Date Print.
Setting your changes as a
Cropping: Off 5
Borderless printing 5
This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.
a Press a or b to display Borderless. b Press Borderless.
new default 5
You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again.
a Press and choose your new setting.
Repeat this step for each setting you want to change.
b After changing the last setting, press
a or b to display Set New Default.
c Press Set New Default. d Press Yes to confirm. e Press Stop/Exit.
c Press On (or Off). d If you do not want to change additional
settings, press . Press Colour Start to print.
50
Printing photos from a memory card or USB Flash memory drive
SC A N
Restoring all settings to the factory settings 5
You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again.
a Press a or b to display
Factory Reset.
b Press Factory Reset. c Press Yes to confirm. d Press Stop/Exit.

Scan to a memory card or USB Flash memory drive

Entering Scan mode 5
When you want to scan to a memory card or USB Flash memory drive, press
(Scan).
The LCD shows:
SCAN
Scan to E-mail
Scan to
File
Press Scan to Media.
Scan to Image
Scan to Media
Scan to
OCR
5
5
If you are not connected to your computer only the Scan to Media selection is available on the LCD.
(See Scanning for Windows in the Software User’s Guide on the CD-ROM for details about the other menu options.)
®
or Macintosh®
51
Chapter 5
How to scan to a memory card or USB Flash memory drive 5
You can scan monochrome and colour documents into a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color 150 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (For details, see the Quick Setup Guide.) For example, the fifth image scanned on July 1, 2008 would be named
01070805.PDF. You can change the colour and quality.
Quality Selectable File
Format
Color 150 dpi PDF / JPEG
Color 300 dpi PDF / JPEG
Color 600 dpi PDF / JPEG
e Do one of the following.
To change the quality, press dorc to display Press
Color 150 dpi, Color 300 dpi Color 600 dpi B/W 200x100 dpi B/W 200 dpi
To change the file type, press d or c
to display File Type. Press File Type and choose PDF, JPEG or TIFF.
If you want to change the file name,
press d or c to display File Name. Press File Name and enter the file name.
Press OK.
You can only change the first 6 characters.
Press Mono Start or Colour Start to
start scanning without changing additional settings.
Quality
Quality
.
and choose
,
or
.
,
B/W 200x100 dpi TIFF / PDF
B/W 200 dpi TIFF / PDF
a Insert a CompactFlash
®
Stick xD-Picture Card™ or USB Flash memory drive into your machine.
DO NOT take out the memory card while Photo Capture is blinking to avoid damaging the card, USB Flash memory drive or data stored on the card.
, Memory Stick Pro™, SD, SDHC,
CAUTION
®
, Memory
b Load your document.
c Press (Scan).
d Press Scan to Media.
Note
• If you chose colour in the resolution setting, you cannot choose TIFF.
• If you chose monochrome in the resolution setting, you cannot choose JPEG.
• If you are using the scanner glass of the machine you can change the glass scan size.
Press Glass Scan Size and choose A4, A3, Letter, Legal or Ledger.
f Press Mono Start or Colour Start.
52
Printing photos from a memory card or USB Flash memory drive
How to change the file name 5
You can change the file name.
a Press (Scan). b Press Scan to Media. c Press d or c to display File Name. d Press File Name.
Press to delete characters. Then enter the new file name (up to 6 characters). (See Entering Text on page 111.)
e Press OK.
How to set new default 5
You can set your own default setting.
a Press (Scan). b Press Scan to Media.
c Press and choose your new setting.
Repeat this step for each setting you want to change.

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center™, you can easily identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface.
Media Error
This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the memory card.
No File
This message will appear if you try to access a memory card or USB Flash memory drive in the drive (slot) that does not contain a .JPG file.
Out of Memory
5
5
d After changing the last setting, press
d or c to display Set New Default. Press Set New Default.
e Press Yes to confirm. f Press Stop/Exit.
How to reset to factory settings 5
You can reset the machine to factory settings.
a Press (Scan). b Press Scan to Media.
c Press d or c to display
Factory Reset.
d Press Factory Reset. e Press Yes to confirm.
This message will appear if you are working with images that are too large for the machine's memory. This message will also appear when a memory card or USB Flash memory drive you are using does not have enough space available for the scanned document.
Media is Full.
This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive.
Unusable Device
This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com message will also appear if you connect a broken device to the USB direct interface.
. This
f Press Stop/Exit.
53
6

Printing photos from a camera 6

Printing photos directly from a PictBridge camera

Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge. See
Printing photos directly from a digital camera (without PictBridge) on page 56.
Camera Menu Selections
Paper Size Ledger, A3, Letter, A4,
6
Paper Type Plain Paper, Glossy Paper,
Layout Borderless: On, Borderless:
DPOF setting1-
Print Quality Normal, Fine,
Color Enhancement
Date Print On, Off,
Options
10x15cm, Printer Settings (Default setting)
Inkjet Paper, Printer Settings (Default setting)
Off, Printer Settings (Default
setting)
Printer Settings (Default setting)
On, Off,
Printer Settings (Default setting)
2
2
2
2
2
PictBridge requirements 6
To avoid errors, remember the following points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center™ operations are
not available when using the PictBridge feature.
Setting your digital camera 6
Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera.
Depending on your camera some of these settings may not be available.
Printer Settings (Default setting)
1
See DPOF printing on page 55 for more details.
2
If your camera is set to use the Printer Settings (Default setting), the machine will print your photo using the following settings.
Settings Options
Paper Size 10x15cm
Paper Type Glossy Paper
Layout Borderless: On
Print Quality Fine
Color Enhancement Off
Date Print Off
When your camera does not have any menu
2
selections, those settings are also used.
The names and availability of each setting
depends on the specification of your camera.
Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.
54
Printing photos from a camera
Printing Images 6
Note
Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
1 USB direct interface
DPOF printing 6
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
Note
An Invalid DPOF File error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instructions on how to delete or recreate the print order, refer to your camera manufacturer's support website or accompanying documentation.
6
b Turn on the camera.
When the machine has recognized the camera, the LCD shows Camera Connected.
c Choose the photo you want to print
following the instructions from your camera. When the machine starts printing a photo, the LCD will show Printing.
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
CAUTION
55
Chapter 6

Printing photos directly from a digital camera (without PictBridge)

If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera.
If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 54.
Note
The name, availability and operation differ among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to USB mass storage mode.
Printing Images 6
Note
Remove any memory cards or USB Flash
6
memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
1 USB direct interface
b Turn on the camera. c Follow the steps in Print Images
on page 43.
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
CAUTION
56
Understanding the
Printing photos from a camera
Error Messages
Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect a camera that is not using the USB Mass Storage standard. This message will also appear if you connect a broken device to the USB direct interface.
For more detailed solutions see Error and Maintenance messages on page 78.
6
6
57
Chapter 6
58
Section IV
Software IV
Software and Network features 60
7

Software and Network features 7

The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
PrintingScanningControlCenter3 (for WindowsControlCenter2 (for MacintoshRemote SetupPhotoCapture Center™ Network PrintingNetwork ScanningWired and Wireless Network
How to read HTML User’s Guide
This is a quick reference for using the HTML User’s Guide.
For Windows
®
®
)
®
)
Note
If you have not installed the software, see Viewing Documentation on page 3.
a From the Start menu, point to Brother,
DCP-XXXX (where XXXX is your model
number) from the programs group, then click User’s Guides in HTML format.
c Click the heading you would like to view
from the list at the left of the window.
For Macintosh
a Make sure your Macintosh
on. Insert the Brother CD-ROM into your CD-ROM drive.
®
®
is turned
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click top.html.
d Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you would like to read from the list at the left of the window.
b Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
60
Section V
Appendixes V
Safety and Legal 62 Troubleshooting and Routine Maintenance 73 Menu and Features 96 Specifications 112 Glossary 125
Safety and Legal A
A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10° C and 35° C.
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
WARNING
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage and internal damage to your machine.
62
Safety and Legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
A
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury.
63
DO NOT put your hands in front of the machine under the scanner cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
64
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Outer Rear Cover.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
A
65
If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.
This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
66
Safety and Legal
Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm.
CAUTION
DO NOT touch the Touchscreen immediately after plugging in the power cord or turning the machine on. Doing this may cause an error.
A
67
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
7 Use only the power cord supplied with this machine.
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
10 DO NOT place anything in front of the machine that will block printing. DO NOT place anything
in the path of printing.
11 Wait until pages have exited the machine before picking them up.
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
13 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
14 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool, or in a wet
basement.
DO NOT attempt to operate the machine during an electrical storm or gas leak.
68
Safety and Legal
IMPORTANT - For your safety A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three­pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Important - Wiring information (U.K. only) A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed. A
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
LAN connection A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference A
This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2.0 m in length.
A
69
EU Directive 2002/96/EC and EN50419 A
European Union Only
This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all. (European Union only)
International ENERGY STAR® Compliance Statement A
The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
®
the ENERGY STAR
guidelines for energy efficiency.
70
Safety and Legal

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers.
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.
A
71

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machines Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA and WPA2 are registered trademarks and Wi-Fi Protected Setup is a trademark of Wi-Fi Alliance.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide is registered trademarks of their respective companies.
72
Troubleshooting and Routine
B
Maintenance

Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout Check the interface cable on both the machine and your computer. (See the Quick
Setup Guide.)
Make sure the machine is plugged in and not in Power Save mode.
Check to see if the LCD is showing an error message. (See Error and Maintenance messages on page 78.)
If the LCD says Cannot Print and Replace Ink, see Replacing the ink cartridges on page 85.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes. Choose Brother DCP-XXXX (where XXXX is your model name), and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may see a print error message on your computer, as the machine pauses during the printing process. The error message will disappear after the machine re-starts printing.
Poor print quality Use only Genuine Brother Consumables as ink from other manufactures can
cause print quality problems.
Check the print quality. (See Checking the print quality on page 91.)
Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD
.
-ROM and Paper Size and Type on page 25.)
B
B
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored correctly before use.
Try using the recommended types of paper. (See Acceptable paper and other print media on page 18.)
The recommended environment for your machine is between 20° C to 33° C.
73
Printing (continued)
Difficulty Suggestions
White horizontal lines appear in text or graphics.
Clean the print head. (See Cleaning the print head on page 90.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommendation types of paper. (See Acceptable paper and other print media on page 18.)
If you are using A3 long grain paper, you may get horizontal lines appearing on your prints. Try turning off A3 Secure Feed. (See Secure Paper Feed mode for A3 size Short Grain Paper on page 25.)
If you are printing from a computer, change the paper size to A3 (Long Grain) in the driver. (See Printing for Windows Software User’s Guide on the CD-ROM.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 90.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 92.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media on page 9.)
Make sure the Outer Rear Cover and Inner Rear Cover are closed correctly.
Smudged stain at the top centre of the printed page.
Smudged stain at the right or left corner of the printed page.
Printing appears dirty or ink seems to run.
Stains appear on the reverse side or at the bottom of the page.
The machine prints dense lines on the page.
The printouts are wrinkled. In the printer driver Advanced tab, click Colour Settings, and uncheck
Cannot perform ‘Page Layout’ printing.
Make sure the paper is not too thick or curled. (See Acceptable paper and other print media on page 18.)
Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.
Make sure you are using the recommended types of paper. (See Acceptable paper and other print media on page 18.) Don't handle the paper until the ink is dry.
If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type in the Basic tab of the printer driver.
Make sure you are using Brother Original Innobella™ ink.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 89.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap. (See Loading paper and other print media on page 9.)
Check Reverse Order in the Basic tab of the printer driver.
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh®.
Make sure you are using Brother Original Innobella™ ink.
Check that the paper size setting in the application and in the printer driver are the same.
®
or Printing and Faxing for Macintosh® in the
74
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty Suggestions
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer driver Advanced tab. Also, click Colour Settings, and make sure you uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software
-ROM.)
Colour Enhancement is not working correctly.
Photo paper does not feed properly.
User’s Guide on the CD
If the image data is not full colour in your application (such as 256 colour), Colour Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature.
When you print on Brother photo paper, make sure you always load one additional sheet of photo paper first before loading the paper you want to print on.
Clean the paper pick
Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any one time.
Printed pages are not stacked neatly.
Machine does not print from Adobe Illustrator.
Make sure you are using the paper support flap. (See Loading paper and other print media on page 9.)
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh® in the Software User’s Guide on the CD
-up roller. (See Cleaning the paper pick-up roller on page 90.)
-ROM.)
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Poor copy results when using the ADF.
Vertical black lines or streaks appear in copies.
Fit to Page does not work properly. Make sure your source document is not skewed. Reposition the document and try
Make sure that the Copy key is illuminated. (See Entering Copy mode
on page 30.)
Try using the scanner glass. (See Using the scanner glass on page 23.)
Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass on page 89.)
again.
B
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear when starting to scan.
Poor scanning results when using the ADF.
OCR does not work. Try increasing the scanner resolution.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
Try using the scanner glass. (See Using the scanner glass on page 23.)
75
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work correctly.
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
®
®
2000 update? If not, do the following:
2000 update using one of the following methods.
Cannot access Removable Disk from Desktop icon.
Part of my photo is missing when printed.
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
®
3 If you have tried ‘Eject’ from within Windows
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn it off.)
Make sure that you have correctly inserted the memory card or USB Flash memory drive.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless printing on page 50 and Cropping on page 50.)
, take out the memory card or
76
Troubleshooting and Routine Maintenance
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on, is online, and in Ready mode. Print
a Network Configuration list (see Printing Reports on page 28) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more information.)
®
The network scanning feature does not work.
Your computer cannot find your machine.
(For Windows necessary network connection. Follow the instructions below to configure the Firewall. If you are using personal Firewall software, see the User’s Guide for your software or contact the software manufacturer.
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the Software User’s Guide on the CD
For Windows (http://solutions.brother.com
<Windows
Firewall settings on you PC may be rejecting the necessary network connection. For detail, see the instruction above.
<Macintosh
users only) Firewall settings on your PC may be rejecting the
-ROM.
®
XP SP1 users, please visit the Brother Solutions Center
).
®
users>
®
users>
Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2.
B
77

Error and Maintenance messages B

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
Error Message Cause Action
B&W Print Only One or more of the colour ink
cartridges is empty. While this message appears on the LCD, each operation works in the following way:
Printing
If you click Greyscale in the Advanced tab of the printer driver you can use the machine as a monochrome printer for approximately four weeks depending on the number of pages you print.
Copying
If the paper type is set to
Plain Paper or Inkjet Paper you can
make copies in monochrome.
.
Replace the empty ink cartridges. (See Replacing the ink cartridges on page 85.)
If the paper type is set to
Other Glossy or Brother BP71, the machine will
stop all print operations. If you unplug the machine, or take out the empty ink cartridge, you cannot use the machine until you change to a new ink cartridge.
Cannot Detect You installed a new ink cartridge
too quickly and the machine did not detect it.
If you are using non Brother Original ink the machine may not detect the ink cartridge.
An ink cartridge is not installed properly.
Take out the new ink cartridge and re-install it slowly until it clicks.
Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact your Brother dealer.
Take out the new ink cartridge and re­install it slowly until it clicks. (See Replacing the ink cartridges on page 85.)
78
Troubleshooting and Routine Maintenance
Error Message Cause Action
Cannot Print One or more of the ink cartridges
are empty. The machine will stop all print operations.
Cover is Open. The scanner cover is not closed
completely.
The ink cartridge cover is not completely closed.
Data Remaining Print data is left in the machine's
memory.
Document Jam The document was not inserted or
fed correctly, or the document scanned from the ADF was too long.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been connected to the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be added.
Replace the empty ink cartridges. (See Replacing the ink cartridges on page 85.)
Lift the scanner cover and then close it again.
Firmly close the ink cartridge cover until it clicks.
Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again.
See Using the ADF on page 22.
See Document jam on page 82.
A Hub or USB Flash memory drive with Hub are not supported. Unplug the device from the USB direct interface.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too small
to trim.
Ink low One or more of the ink cartridges
are running out of ink.
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, incorrectly formatted, or there is a problem with the memory card.
Media is Full. The memory card or USB flash
memory drive you are using already contains 999 files.
No Cartridge An ink cartridge is not installed
correctly.
No File The memory card or USB Flash
memory drive in the media drive does not contain a .JPG file.
Choose a larger image.
Order a new ink cartridge.
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.
Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files. Try deleting unused files to free some space and try again.
Take out the new ink cartridge and re­install it slowly until it clicks. (See Replacing the ink cartridges on page 85.)
Put the correct memory card or USB Flash memory drive into the slot again.
B
79
Error Message Cause Action
No Paper Fed The machine is out of paper or
paper is not properly loaded in the paper tray.
The paper is jammed in the machine.
The outer rear cover or the inner rear cover may not be closed properly.
Out of Memory The machine's memory is full. When copy oparation is in progress, press
The memory card or USB flash memory drive you are using does not have enough free space to scan the documents.
Paper Jam Paper is jammed in the machine. Open the Outer Rear Cover and Inner
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or Colour Start.
Remove the paper and load it again
and then press Mono Start or Colour Start.
See Printer jam or paper jam on page 82.
Open the outer rear cover and inner rear cover, and then close them securely.
Stop/Exit and wait until the other operations in progress finish and then try again.
Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again.
Rear Cover (at the back of the machine) and remove the jammed paper. (See Printer jam or paper jam on page 82.)
Touchscreen initialization failed
Unable to Clean XX The machine has a mechanical
The Touchscreen has been pressed before the power on initialisation has completed.
problem.
OR
A foreign object such as a clip or ripped paper is in the machine.
Unable to Init. XX The machine has a mechanical
problem.
OR
A foreign object such as a clip or ripped paper is in the machine.
See Printer jam or paper jam on page 82. Make sure the paper length guide is adjusted to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper.
Unplug the machine from the power or turn the machine off. Make sure that there is nothing resting on or touching the Touchscreen. Plug the machine back into the power or switch the machine on. Wait until the menu button appears before attempting to use the Touchscreen.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it.
80
Troubleshooting and Routine Maintenance
Error Message Cause Action
Unable to Print XX The machine has a mechanical
problem.
OR
A foreign object such as a clip or ripped paper is in the machine.
Unable to Scan XX The machine has a mechanical
problem.
OR
A foreign object such as a clip or ripped paper is in the machine.
Unusable Device
Disconnect device from front connector & turn machine off & then on
Unusable Device
Please Disconnect USB Device.
A broken device has been connected to the USB direct interface.
A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it.
Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again.
Unplug the device from the USB direct interface.
(For more information, visit us at http://solutions.brother.com
Wrong Paper Size Paper is not the correct size. Make sure the machine's Paper Size
.)
setting matches the size of paper in the tray. (See Paper Size and Type on page 25.)
Error animations Display B
Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by
pressing to see the next step and to go back. If you do not press a key after 1 minute the animation starts running automatically again.
Note
You can press or to pause the auto-animation and go back to step-by­step mode.
B
81
Document jam B
Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.
Document is jammed in the top of the ADF unit
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover. c Pull the jammed document out to the
right.
c Pull the jammed document out to the
right.
B
d Close the document cover. e Press Stop/Exit.
Printer jam or paper jam B
d Close the ADF cover. e Press Stop/Exit.
Note
To avoid document jams close the ADF cover correctly by pushing it gently in the middle.
Document is jammed inside the ADF unit
a Take out any paper from the ADF that is
not jammed.
Take out the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error.
a Pull the paper trays (1) out of the
machine.
1
1
B
b Lift the document cover.
82
Troubleshooting and Routine Maintenance
b Pull out the jammed paper (1) and press
Stop/Exit.
1
1
d Open the Outer Rear Cover (1) from the
back of the machine. Pull the jammed paper out of the machine.
1
c Reset the machine by lifting the scanner
cover from the front of the machine and then close it.
If you cannot remove the jammed
paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step.
B
83
e Close the Inner Rear Cover (1) back on
if it is open like in the illustration below.
1
f Close the Outer Rear Cover.
Make sure the cover is closed correctly.
g Using both hands, use the plastic tabs
on both sides of the machine to lift the scanner cover (1) until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine.
1
Note
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
• If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Hold down Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
• If ink gets on your skin or clothing immediately wash it off with soap or detergent.
84
Troubleshooting and Routine Maintenance
h Gently close the scanner cover using
the finger holds on both sides of it as you push down on the Scanner Cover Support (1).
1
Be careful not to trap your fingers under the scanner cover.
Always use the finger holds provided on both sides of the scanner cover when opening and closing it.
WARNING
i Push the paper tray #1 and paper
tray #2 firmly back into the machine.
Note
Make sure you pull out the paper support until it clicks.

Routine maintenance B

Replacing the ink cartridges B
Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.
CAUTION
Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with ink from other sources. If damage is caused to the print head or other parts of this machine as a result of using other brands of ink or ink cartridges, any repairs required as a result may not be covered by the warranty.
B
85
a Open the ink cartridge cover.
If one or more ink cartridges are empty, for example Black, the LCD shows Cannot Print.
b Press the lock release lever as shown to
release the ink cartridge indicated on the LCD. Remove the cartridge from the machine.
C
Y
K
B
d Turn the green knob on the protective
yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1).
1
C
Y
K
B
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take out the ink cartridge.
e Each colour has its own correct position.
Insert the ink cartridge in the direction of the arrow on the label.
f Gently push the ink cartridge until it
clicks, and then close the ink cartridge cover.
86
C
Y
K
B
Troubleshooting and Routine Maintenance
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for example Black, the LCD may ask you to verify that it was a brand new one (for example, Did You Change
Black). For each new cartridge you installed, press Yes to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press No.
• If the LCD shows No Cartridge or Cannot Detect after you install the ink cartridges, check that the ink cartridges are installed correctly.
WARNING
If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.
CAUTION
DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.
If ink gets on your skin or clothing immediately wash it off with soap or detergent.
If you mix the colours by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation.
Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.
Cleaning the outside of the machine B
Cleaning the Touchscreen as follows:
CAUTION
Turn off the power switch when you clean the Touchscreen.
DO NOT use any type of liquid cleaners (including ethanol).
a Clean the Touchscreen with a dry soft
cloth.
B
87
Clean the outside of the machine as follows:
b Wipe the outside of the machine with a
soft cloth to remove dust.
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
CAUTION
DO NOT use cleaning materials that contain ammonia.
DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
a Pull the paper trays (1) completely out of
the machine.
1
c Remove anything that is stuck inside the
paper tray.
d Wipe the paper trays with a soft cloth to
remove dust.
e Put the paper trays firmly back in the
machine.
1
88
Troubleshooting and Routine Maintenance
Cleaning the scanner glass B
a Lift the document cover (1). Clean the
scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.
1
3
Cleaning the machine printer platen B
Be sure to unplug the machine from the electrical socket before cleaning the printer platen (1).
WARNING
a Using both hands, use the plastic tabs
on both sides of the machine to lift the scanner cover until it locks securely into the open position.
b Clean the machine printer platen (1) and
the area around it, wiping off any scattered ink with a soft, dry lint-free cloth.
2
b In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.
1
2
Note
In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.
B
1
89
Cleaning the paper pick-up
Cleaning the print head B
roller B
a Pull the paper trays completely out of
the machine.
b Unplug the machine from the electrical
socket and open the Outer Rear Cover (1) and the Inner Rear Cover (2) at the back of the machine.
1
2
c Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
To maintain print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem.
Clean the print head and ink cartridges if you get a horizontal line or blank text in the text or graphics on your printed pages. You can clean Black only, three colours at a time (Cyan/Yellow/Magenta), or all four colours at once.
Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
CAUTION
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
a Press .
1
d Close the Inner Rear Cover back and
the Outer Rear Cover. Make sure the cover is closed correctly.
e Put the paper trays firmly back in the
machine.
f Re-connect the power cord.
b Press Cleaning. c Press and choose Black, Color or
All. The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.
Note
If you clean the print head at least five times and the print has not improved, try installing a new genuine Brother Branded replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call your Brother dealer.
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Troubleshooting and Routine Maintenance
Checking the print quality B
If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
Note
Make sure you put paper in the upper tray for the initial setup.
a Press . b Press Test Print. c Press Print Quality. d Press Colour Start.
The machine begins printing the Print Quality Check Sheet.
e Check the quality of the four colour
blocks on the sheet.
g The LCD asks you if the print quality is
OK for black and three colours. Press Yes or No.
h Press Colour Start.
The machine starts cleaning the print head.
i After cleaning is finished, press
Colour Start. The machine starts printing the Print Quality Check Sheet again and then return to step e.
j Press Stop/Exit.
If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colour. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.
f The LCD asks you if the print quality is
OK. Do one of the following:
If all lines are clear and visible, press
Yes to finish the Print Quality check and go to step j.
If you can see missing short lines as
shown below, press No.
<Black>
OK Poor
<Colour>
OK Poor
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
CAUTION
Note
When a print head nozzle is clogged the printed sample looks like this.
i
After the print head nozzle is cleaned, the horizontal lines are gone.
B
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Checking the print alignment B
Checking the ink volume B
You may need to adjust the print alignment after transporting the machine, if your printed text becomes blurred or images become faded.
a Press .
b Press Test Print. c Press Alignment. d Press Mono Start or Colour Start.
The machine starts printing the Alignment Check Sheet.
e Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely matches number 0.
f Do one of the following:
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are the best matches, press Yes to finish the Alignment Check and go to step i.
Although an ink volume icon appears on the LCD, you can use the ink menu to see a large graph showing the ink that is left in each cartridge.
a Press .
b Press Ink Volume.
The LCD shows the ink volume.
c Press Stop/Exit.
Note
You can check the ink volume from your
®
®
in the
or
computer. (See Printing for Windows
Printing and Faxing for Macintosh Software User’s Guide on the CD-ROM.)
If another test print number is a
better match for either 600 dpi or 1200 dpi, press No to choose it.
g For 600 dpi, press the number of the test
print that most closely matches the number 0 sample (1-8).
h For 1200 dpi, press the number of the
test print that most closely matches the number 0 sample (1-8).
i Press Stop/Exit.
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