Please complete the following information for future
reference:
Model Number: DCP-350C, DCP-353C, DCP-357C and
DCP-560CN (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE
Directive
ii
Table of Contents
Section IGeneral
1General Information2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................3
General Information2
Loading documents and paper10
General setup23
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
keys on the machine’s control
panel.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
1
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
General Information
Accessing the
Software User’s Guide
and Network User’s
Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer,
Scanner and Network (DCP-560CN only).
When you are ready to learn detailed
information about these operations, read the
Software User’s Guide and Network User’s
Guide.
Viewing Documentation1
Viewing Documentation
(For Windows®)1
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM main
menu will appear.
1
Note
If this window does not appear, use
Windows
program from the root directory of the
Brother CD-ROM.
®
Explorer to run the start.exe
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
1
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
Chapter 1
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Professional/Windows
Windows Vista™)
ControlCenter3
(For Windows
Professional/Windows
Windows Vista™)
Network Scanning
(DCP-560CN only)
Scansoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
®
2000
®
2000
®
XP and
®
XP and
Viewing Documentation
(For Macintosh®)1
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top page file to view the
Software User’s Guide and Network
User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
(DCP-560CN only)
4
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
Network Scanning
(For Mac OS
(DCP-560CN only)
Presto!
®
PageManager® User’s Guide
The complete Presto!® PageManager®
User's Guide can be viewed from the Help
selection in the Presto!
application.
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
PageManager®
General Information
1
5
Chapter 1
Control panel overview1
The DCP-350C, DCP-353C, DCP-357C and DCP-560CN have the same control panel keys.
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
20:48
Brightness
Normal
100%
Plain
A4
0
01
1
1 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
display by lifting it.
2 Number of Copies
Use this key to make multiple copies.
3 Menu keys:
d or c
Press to scroll backward or forward to a
menu selection.
a or b
Press to scroll through the menus and
options.
Menu
Lets you access the main menu to program
the machine.
OK
Lets you choose a setting.
2
4 Start keys:
789
3
56
4
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
6
5Stop/Exit
Stops an operation or exits from a menu.
6On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality.
7 Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
8 Mode keys
Scan
Lets you access Scan mode.
PhotoCapture
Lets you access PhotoCapture Center™
mode.
9 Warning LED
Turns red when the LCD displays an error or an
important status message.
General Information
1
Note
Most of the illustrations in this User’s Guide
show the DCP-350C.
7
Chapter 1
LCD display indications1
The LCD display screen shows the mode the
machine is in, the current settings, and the
available ink volume.
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
20:48
Brightness
01
Normal
100%
Plain
A4
0
1
1 Ink indicator
Lets you see the available ink volume.
Basic Operations1
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a Press Menu.
b Press a or b to choose
General Setup.
MENU
General Setup
Print Reports
Machine Info.
Initial Setup
c Press a or b to choose Paper Type.
MENU
General Setup
Paper Type
Paper Size
LCD Settings
Press OK.
d Press a or b to choose Inkjet Paper.
Plain
A4
OKSelect & Press
MENU
Paper Type
Plain Paper
Inkjet Paper
Brother Photo
Other Photo
OKSelect & Press
Press OK.
You can see the current setting on the
LCD:
MENU
General Setup
Paper Type
Paper Size
LCD Settings
Inkjet
A4
OKSelect & Press
e Press Stop/Exit.
8
OKSelect & Press
Press OK.
General Information
Warning LED indications1
The Status LED (light emitting diode) is a light
that shows the status of the machine, as
shown in the table.
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
20:48
Brightness
LEDDCP statusDescription
Off
Red
ReadyThe DCP is ready for
Cover openThe cover is open. Close
Ink emptyReplace the Ink
Paper errorPut paper in the tray or
Other
messages
01
Normal
100%
Plain
A4
0
use.
the cover. (See Error messages on page 71.)
cartridge with a new one.
(See Replacing the ink cartridges on page 76.)
clear the paper jam.
Check the LCD
message. (See Error messages on page 71.)
Check the LCD
message. (See Error messages on page 71.)
Printing Reports1
The following reports are available:
Help List
A help list about how to quickly program
your machine.
User Settings
Lists your settings.
Network Config (DCP-560CN only)
Lists your Network settings.
How to print a report1
a Press Menu.
b Press a or b to choose
Print Reports.
Press OK.
c Press a or b to choose the report you
want.
Press OK.
d Press Mono Start.
e Press Stop/Exit.
1
9
2
Loading documents and paper2
Loading documents2
You can make copies, and scan from the ADF
(automatic document feeder) and from the
scanner glass.
Using the ADF
(DCP-560CN only)2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard
80 g/m
before putting them in the ADF.
Recommended environment2
Document Sizes Supported2
2
paper and always fan the pages
Temperature:20 to 30° C
Humidity:50% to 70%
Paper:
Length:148 to 355.6 mm
Width:148 to 215.9 mm
Weight:
2
80 g/m
64 to 90 g/m
A4
2
How to load documents2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
10
1
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
CAUTION
Loading documents and paper
Using the scanner glass2
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported2
Length: Up to 297 mm
Width:Up to 215.9mm
Weight:Up to 2 kg
How to load documents2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover down or
press on it.
Scannable area2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on A4
or Letter paper.
3
1
4
2
2
c Close the document cover.
Usage Document
Size
CopyLetter3 mm3 mm
A43 mm3 mm
ScanLetter3 mm3 mm
A43 mm0 mm
Top (1)
Bottom (2)
Left (3)
Right (4)
11
Chapter 2
Acceptable paper and
other media2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 32).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on top of the
instruction sheet.
Recommended media2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP61GLA
A4 Inkjet (Matte)BP60MA
10 x 15 cm GlossyBP61GLP
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
12
Loading documents and paper
Handling and using media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1 2 mm or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray2
2
Up to 50 sheets of 20 lb Letter or 80 g/m2 A4
paper.
Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of A4 80 g/m
2
For Photo 10×15cm and Photo L paper, use the photo paper tray. (See Loading photo paper on page 20.)
2
(20 lb) paper.
100
20
20
1
2
2
2
15
Chapter 2
Loading paper and
other media2
Note
To print on Photo L or 10 x 15 cm paper,
you must use the photo paper tray. (See
Loading photo paper on page 20.)
a If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
Lift the output paper tray cover (1).
1
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
c Fan the stack of paper well to avoid
paper jams and misfeeds.
16
Note
Always make sure that the paper is not
curled.
Loading documents and paper
d Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
Note
When you use Legal size paper, press
and hold the universal guide release
button as you slide out the front of the
paper tray.
e Gently adjust the paper side guides to
the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Close the output paper tray cover.
2
17
Chapter 2
g Slowly push the paper tray completely
into the machine.
h While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Loading envelopes and post
cards2
About envelopes2
Use envelopes that weigh from 75 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
• That have clasps or staples.
• That are pre-printed on the inside.
Glue 2
2
.
CAUTION
on them).
Double flap 2
Note
Do not use the paper support flap for
Legal paper.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
18
Loading documents and paper
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
Note
If the envelopes or post cards are ‘doublefeeding,’ put one envelope or post card in
the paper tray at a time.
If you have problems when printing on
envelopes, try the following
suggestions:2
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
2
b Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
1
2
19
Chapter 2
Loading photo paper2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover to print on photo 10 × 15 cm and photo
L size paper. When you use the photo paper
tray, you do not have to take out the paper
that is in the tray beneath it.
a Press the photo paper tray release
button with your left thumb and push the
photo paper tray backward until it clicks
into the photo printing position.
1
c Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
• Always make sure that the paper is not
curled.
d When you have finished printing photos
return the photo paper tray to the normal
printing position.
Press the photo paper tray release
button with your left thumb and pull the
photo paper tray forward until it clicks.
1 Photo Paper Tray
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
20
2
Removing small printouts
from the machine2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
Loading documents and paper
2
21
Chapter 2
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet PaperEnvelopes
3
4
1
3
1
4
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm24 mm3 mm3 mm
Note
The Borderless feature is not available for envelopes.
2
22
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