Brother DCP-350C, DCP-353C, DCP-357C, DCP-560CN User Guide

USER’S GUIDE
DCP-350C DCP-353C DCP-357C DCP-560CN
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: DCP-350C, DCP-353C, DCP-357C and DCP-560CN (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2007 Brother Industries, Ltd.

Approval Information and Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

EC Declaration of Conformity under the R & TTE Directive

ii

Table of Contents

Section I General
1 General Information 2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Control panel overview ..........................................................................................6
LCD display indications...................................................................................8
Basic Operations .............................................................................................8
Warning LED indications.................................................................................9
Printing Reports...............................................................................................9
2 Loading documents and paper 10
Loading documents .............................................................................................10
Using the ADF (DCP-560CN only) ................................................................10
Using the scanner glass ................................................................................11
Scannable area ............................................................................................. 11
Acceptable paper and other media......................................................................12
Recommended media ...................................................................................12
Handling and using media .............................................................................13
Choosing the right media...............................................................................14
Loading paper and other media...........................................................................16
Loading envelopes and post cards................................................................18
Loading photo paper...................................................................................... 20
Removing small printouts from the machine .................................................21
Printable area ................................................................................................22
3 General setup 23
Paper settings......................................................................................................23
Paper Type ....................................................................................................23
Paper Size .....................................................................................................23
LCD display .........................................................................................................24
LCD Contrast.................................................................................................24
Setting the backlight brightness.....................................................................24
Setting the Dim Timer for the backlight ........................................................25
Setting the Off Timer .....................................................................................25
iii
Section II Copy
4 Making copies 28
How to copy .........................................................................................................28
Making a single copy.....................................................................................28
Making multiple copies ..................................................................................28
Stop copying..................................................................................................28
Copy options........................................................................................................28
Changing copy speed and quality .................................................................29
Enlarging or reducing the image copied ........................................................29
Making N in 1 copies or a poster (page layout) ............................................30
Sorting copies using the ADF (DCP-560CN only) .........................................31
Adjusting Brightness, Contrast and Colour....................................................31
Paper options ................................................................................................32
Setting your changes as a new default..........................................................32
Restoring all settings to the factory settings ..................................................32
Section III Direct Photo Printing
5
iv
Printing photos from a memory card or USB Flash memory drive
PhotoCapture Center™ Operations.....................................................................34
Printing from a memory card or USB Flash memory drive without a PC .......34
Scanning to a memory card or USB Flash memory drive without a PC ........34
Using PhotoCapture Center™ from your computer.......................................34
Using a memory card or USB Flash memory drive .......................................34
Memory cards or a USB Flash memory drive folder structure .......................35
Getting started .....................................................................................................36
Entering PhotoCapture mode........................................................................37
Print Images.........................................................................................................37
View Photo(s) ................................................................................................37
Print Index (Thumbnails) ...............................................................................37
Print Photos ...................................................................................................38
Photo Effects .................................................................................................39
Search by Date..............................................................................................41
Print All Photos..............................................................................................42
Slide show .....................................................................................................42
Trimming........................................................................................................43
DPOF printing................................................................................................43
PhotoCapture Center™ print settings..................................................................44
Print Speed and Quality.................................................................................45
Paper options ................................................................................................45
Adjusting Brightness, Contrast and Colour....................................................46
Cropping ........................................................................................................47
Borderless printing.........................................................................................47
Setting your changes as a new default..........................................................47
Restoring all settings to the factory settings ..................................................47
Scan to a memory card or USB Flash memory drive .........................................48
Entering Scan mode ......................................................................................48
How to scan to a memory card or USB Flash memory drive.........................48
Understanding the Error Messages .....................................................................49
34
6 Printing photos from a camera 50
Printing photos directly from a PictBridge camera...............................................50
PictBridge requirements ................................................................................50
Setting your digital camera............................................................................50
Printing Images..............................................................................................51
DPOF printing................................................................................................51
Printing photos directly from a digital camera (without PictBridge)......................52
Printing Images..............................................................................................52
Understanding the Error Messages .....................................................................53
Section IV Software
7 Software and Network features 56
Section V Appendixes
A Safety and Legal 58
Choosing a location.............................................................................................58
To use the machine safely...................................................................................59
Important safety instructions..........................................................................62
IMPORTANT - For your safety ......................................................................63
LAN connection (DCP-560CN only) ..............................................................64
Radio interference .........................................................................................64
EU Directive 2002/96/EC and EN50419........................................................64
Legal limitations for copying ................................................................................65
Trademarks..........................................................................................................66
B Troubleshooting and Routine Maintenance 67
Troubleshooting .................................................................................................. 67
If you are having difficulty with your machine................................................67
Error messages ...................................................................................................71
Changing LCD language ...............................................................................73
Error animation ..............................................................................................73
Document jam (DCP-560CN only) ................................................................73
Printer jam or paper jam ................................................................................74
Routine maintenance...........................................................................................76
Replacing the ink cartridges ..........................................................................76
Cleaning the outside of the machine .............................................................78
Cleaning the scanner.....................................................................................79
Cleaning the machine printer platen..............................................................80
Cleaning the paper pick-up roller...................................................................80
Cleaning the print head .................................................................................81
Checking the print quality ..............................................................................81
Checking the print alignment.........................................................................82
Checking the ink volume ...............................................................................82
Machine Information ............................................................................................83
Checking the serial number...........................................................................83
Packing and shipping the machine ......................................................................83
v
C Menu and Features 85
On-screen programming ......................................................................................85
Menu table.....................................................................................................85
Mode and menu keys ..........................................................................................85
Menu table.....................................................................................................86
D Specifications 94
General................................................................................................................94
Print media...........................................................................................................96
Copy ....................................................................................................................97
PhotoCapture Center™ .......................................................................................98
PictBridge ............................................................................................................99
Scanner .............................................................................................................100
Printer ................................................................................................................101
Interfaces ...........................................................................................................102
Computer requirements.....................................................................................103
Consumable items .............................................................................................104
Network (LAN) (DCP-560CN only) ....................................................................105
E Glossary 106
FIndex 107
vi
Section I
General I
General Information 2 Loading documents and paper 10 General setup 23
1

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies specific
keys on the machine’s control panel.
Italics Italicized typeface emphasizes
an important point or refers you to a related topic.
Courier New
Text in the Courier New font identifies messages on the LCD of the machine.
Warnings tell you what to do to
1
prevent possible personal injury.
Electrical Hazard icons alert you to possible electrical shock.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
2
General Information

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer, Scanner and Network (DCP-560CN only). When you are ready to learn detailed information about these operations, read the
Software User’s Guide and Network User’s Guide.
Viewing Documentation 1
Viewing Documentation (For Windows®) 1
To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM main menu will appear.
1
Note
If this window does not appear, use
Windows program from the root directory of the Brother CD-ROM.
®
Explorer to run the start.exe
d Click Documentation. e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s Guide in PDF format.
1
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
3
Chapter 1
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Windows
Professional/Windows Windows Vista™)
ControlCenter3
(For Windows
Professional/Windows Windows Vista™)
Network Scanning
(DCP-560CN only)
Scansoft™ PaperPort™ 11SE with OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.
®
2000
®
2000
®
XP and
®
XP and
Viewing Documentation (For Macintosh®) 1
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM drive. The following window will appear.
®
. Insert the
b Double-click the Documentation icon. c Double-click your language folder. d Double-click the top page file to view the
Software User’s Guide and Network User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
(DCP-560CN only)
4
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
Network Scanning
(For Mac OS (DCP-560CN only)
Presto!
®
PageManager® User’s Guide
The complete Presto!® PageManager®
User's Guide can be viewed from the Help
selection in the Presto! application.
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
PageManager®
General Information
1
5
Chapter 1

Control panel overview 1

The DCP-350C, DCP-353C, DCP-357C and DCP-560CN have the same control panel keys.
COPY
Quality
Enlarge/Reduce Paper Type Paper Size
20:48
Brightness
Normal
100% Plain A4 0
01
1
1 LCD (liquid crystal display)
Displays messages on the screen to help you set up and use your machine.
Also, you can adjust the angle of the LCD display by lifting it.
2 Number of Copies
Use this key to make multiple copies.
3 Menu keys:
d or c
Press to scroll backward or forward to a menu selection.
a or b
Press to scroll through the menus and options.
Menu
Lets you access the main menu to program the machine.
OK
Lets you choose a setting.
2
4 Start keys:
789
3
56
4
Colour Start
Lets you start making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).
Mono Start
Lets you start making copies in monochrome. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).
6
5 Stop/Exit
Stops an operation or exits from a menu.
6On/Off
You can turn the machine on and off.
If you turn the machine off, it will still periodically clean the print head to maintain print quality.
7 Ink Management
Lets you clean the print head, check the print quality, and check the available ink volume.
8 Mode keys
Scan
Lets you access Scan mode.
PhotoCapture
Lets you access PhotoCapture Center™ mode.
9 Warning LED
Turns red when the LCD displays an error or an important status message.
General Information
1
Note
Most of the illustrations in this User’s Guide show the DCP-350C.
7
Chapter 1
LCD display indications 1
The LCD display screen shows the mode the machine is in, the current settings, and the available ink volume.
COPY
Quality
Enlarge/Reduce Paper Type Paper Size
20:48
Brightness
01
Normal
100% Plain A4 0
1
1 Ink indicator
Lets you see the available ink volume.
Basic Operations 1
The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper.
a Press Menu. b Press a or b to choose
General Setup.
MENU
General Setup
Print Reports Machine Info. Initial Setup
c Press a or b to choose Paper Type.
MENU
General Setup
Paper Type
Paper Size
LCD Settings
Press OK.
d Press a or b to choose Inkjet Paper.
Plain
A4
OKSelect & Press
MENU
Paper Type
Plain Paper
Inkjet Paper
Brother Photo Other Photo
OKSelect & Press
Press OK. You can see the current setting on the LCD:
MENU
General Setup
Paper Type
Paper Size
LCD Settings
Inkjet
A4
OKSelect & Press
e Press Stop/Exit.
8
OKSelect & Press
Press OK.
General Information
Warning LED indications 1
The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table.
COPY
Quality
Enlarge/Reduce Paper Type Paper Size
20:48
Brightness
LED DCP status Description
Off
Red
Ready The DCP is ready for
Cover open The cover is open. Close
Ink empty Replace the Ink
Paper error Put paper in the tray or
Other messages
01
Normal
100% Plain A4 0
use.
the cover. (See Error messages on page 71.)
cartridge with a new one. (See Replacing the ink cartridges on page 76.)
clear the paper jam. Check the LCD message. (See Error messages on page 71.)
Check the LCD message. (See Error messages on page 71.)
Printing Reports 1
The following reports are available:
Help List
A help list about how to quickly program your machine.
User Settings
Lists your settings.
Network Config (DCP-560CN only)
Lists your Network settings.
How to print a report 1
a Press Menu. b Press a or b to choose
Print Reports. Press OK.
c Press a or b to choose the report you
want. Press OK.
d Press Mono Start. e Press Stop/Exit.
1
9
2

Loading documents and paper 2

Loading documents 2

You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using the ADF (DCP-560CN only) 2
The ADF can hold up to 10 pages and feeds each sheet individually. Use standard
80 g/m before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
2
paper and always fan the pages
Temperature: 20 to 30° C
Humidity: 50% to 70%
Paper:
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
Weight:
2
80 g/m
64 to 90 g/m
A4
2
How to load documents 2
DO NOT pull on the document while it is feeding.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
10
1
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
CAUTION
Loading documents and paper
Using the scanner glass 2
You can use the scanner glass to copy or scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 297 mm
Width: Up to 215.9mm
Weight: Up to 2 kg
How to load documents 2
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left, center the document face down on the scanner glass.
CAUTION
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
Scannable area 2
The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on A4 or Letter paper.
3
1
4
2
2
c Close the document cover.
Usage Document
Size
Copy Letter 3 mm 3 mm
A4 3 mm 3 mm
Scan Letter 3 mm 3 mm
A4 3 mm 0 mm
Top (1)
Bottom (2)
Left (3)
Right (4)
11
Chapter 2

Acceptable paper and other media 2

The print quality can be affected by the type of paper you are using in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use the Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper, be sure to choose the correct media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu (See Paper Type on page 32).
When you print on Brother photo paper,
load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet.
Recommended media 2
To get the best print quality, we suggest using Brother paper. (See table below.)
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using ‘3M Transparency Film’ when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP61GLA
A4 Inkjet (Matte) BP60MA
10 x 15 cm Glossy BP61GLP
When you use transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
12
Loading documents and paper
Handling and using media 2
Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.
Avoid touching either side of
transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 2 mm or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper tray 2
2
Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.
Transparencies or photo paper must be
picked up from the output paper tray one page at a time to avoid smudging.
13
Chapter 2
Choosing the right media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Copy Photo
Capture
Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes
Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.) Yes
A5 148 × 210 mm (5.8 × 8.3 in.) Yes Yes
A6 105 × 148 mm (4.1 × 5.8 in.) Yes
Cards Photo 10 × 15 cm (4 × 6 in.) Yes Yes Yes
Photo L 89 × 127 mm (3 1/2 × 5 in.) Yes
Photo 2L 13 × 18 cm (5 × 7 in.) Yes Yes
Index Card 127 × 203 mm (5 × 8 in.) Yes
Post Card 1 100 × 148 mm (3.9 × 5.8 in.) Yes
Post Card 2 (Double)
Envelopes C5
Envelope
DL Envelope
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) Yes
Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.) Yes
JE4 Envelope
Transparencies Letter 216 ×
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes
148 × 200 mm (5.8 × 7.9 in.) Yes
162 × 229 mm (6.4 × 9 in.) Yes
110 × 220 mm (4.3 × 8.7 in.) Yes
105 × 235 mm (4.1 × 9.3 in.) Yes
279 mm (8 1/2 × 11 in.) Yes Yes
Printer
14
Loading documents and paper
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet
Plain Paper
Inkjet Paper
Glossy Paper
Cards Photo Card
Index Card
Post Card
Envelopes
64 to 120 g/m
64 to 200 g/m
Up to 220 g/m
Up to 220 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
(17 to 32 lb)
2
(17 to 53 lb)
2
(Up to 58 lb)
2
(Up to 64 lb)
2
(Up to 32 lb)
2
(Up to 53 lb)
2
(20 to 25 lb)
0.08 to 0.15 mm (0.003 to 0.006 in.)
0.08 to 0.25 mm (0.003 to 0.01 in.) 20
Up to 0.25 mm (Up to 0.01 in.)
Up to 0.28 mm (Up to 0.01 in.)
Up to 0.15 mm (Up to 0.006 in.) 30
Up to 0.23 mm (Up to 0.01 in.) 30
Up to 0.52 mm (Up to 0.02 in.) 10
Transparencies 10
1
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of A4 80 g/m
2
For Photo 10×15cm and Photo L paper, use the photo paper tray. (See Loading photo paper on page 20.)
2
(20 lb) paper.
100
20
20
1
2
2
2
15
Chapter 2

Loading paper and other media 2

Note
To print on Photo L or 10 x 15 cm paper, you must use the photo paper tray. (See Loading photo paper on page 20.)
a If the paper support flap is open, close it,
and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1).
1
b Press and slide the paper side
guides (1) and paper length guide (2) to fit the paper size.
1
2
c Fan the stack of paper well to avoid
paper jams and misfeeds.
16
Note
Always make sure that the paper is not curled.
Loading documents and paper
d Gently put the paper into the paper tray
print side down and top edge first. Check that the paper is flat in the tray.
Note
When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray.
e Gently adjust the paper side guides to
the paper with both hands. Make sure the paper side guides touch the sides of the paper.
Note
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
f Close the output paper tray cover.
2
17
Chapter 2
g Slowly push the paper tray completely
into the machine.
h While holding the paper tray in place,
pull out the paper support (1) until it clicks and unfold the paper support flap (2).
Loading envelopes and post cards 2
About envelopes 2
Use envelopes that weigh from 75 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first.
DO NOT use any of the following types of envelopes, as they will cause paper feed problems:
• That are of a baggy construction.
• That are embossed (have raised writing
• That have clasps or staples.
• That are pre-printed on the inside.
Glue 2
2
.
CAUTION
on them).
Double flap 2
Note
Do not use the paper support flap for Legal paper.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
18
Loading documents and paper
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to make them as flat as possible.
Note
If the envelopes or post cards are ‘double­feeding,’ put one envelope or post card in the paper tray at a time.
If you have problems when printing on envelopes, try the following suggestions: 2
a Open the envelope flap. b Make sure the open flap is either to the
side of the envelope or to the back edge of the envelope when printing.
c Adjust the size and margin in your
application.
2
b Put the envelopes or post cards into the
paper tray with the address side down and the leading edge in first as shown in the illustration. Slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.
1
2
19
Chapter 2
Loading photo paper 2
Use the photo paper tray which has been assembled on the top of the output paper tray cover to print on photo 10 × 15 cm and photo L size paper. When you use the photo paper tray, you do not have to take out the paper that is in the tray beneath it.
a Press the photo paper tray release
button with your left thumb and push the photo paper tray backward until it clicks into the photo printing position.
1
c Put the photo paper into the photo paper
tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper.
Note
• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
• Always make sure that the paper is not curled.
d When you have finished printing photos
return the photo paper tray to the normal printing position. Press the photo paper tray release button with your left thumb and pull the photo paper tray forward until it clicks.
1 Photo Paper Tray
b Press and slide the paper side
guides (1) and paper length guide (2) to fit the paper size.
1
20
2
Removing small printouts from the machine 2
When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
Loading documents and paper
2
21
Chapter 2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.
Cut Sheet Paper Envelopes
3
4
1
3
1
4
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 12 mm 24 mm 3 mm 3 mm
Note
The Borderless feature is not available for envelopes.
2
22
3

General setup 3

Paper settings 3

Paper Type 3
To get the best print quality, set the machine for the type of paper you are using.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo, Other Photo or Transparency.
Press OK.
e Press Stop/Exit.
Note
The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
Paper Size 3
You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 × 15 cm. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5 or 10x15cm.
Press OK.
e Press Stop/Exit.
3
23
Chapter 3

LCD display 3

LCD Contrast 3
You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose LCD Contrast.
Press OK.
e Press a or b to choose Light or Dark.
Press OK.
f Press Stop/Exit.
Setting the backlight brightness 3
If you are having difficulty reading the LCD, try changing the brightness setting.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
Press OK.
e Press a or b to choose Light or Dark.
Press OK.
f Press Stop/Exit.
24
General setup
Setting the Dim Timer for the backlight 3
You can set how long the LCD backlight stays on after the last key press.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Dim Timer.
Press OK.
e Press a or b to choose 10 Secs,
20 Secs, 30 Secs or Off.
Press OK.
f Press Stop/Exit.
Setting the Off Timer 3
You can set how long the LCD stays on after the last key press. This is a power saving feature. The machine can print and scan from your computer when the LCD is off.
a Press Menu.
3
b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Off Timer.
Press OK.
e Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or Off. Press OK.
f Press Stop/Exit.
Note
When the display is off you can press any key to turn it back on.
25
Chapter 3
26
Section II
Copy II
Making copies 28
4

Making copies 4

How to copy 4

Making a single copy 4
a Load your document.
(See Loading documents on page 10.)
b Press Mono Start or Colour Start.
Making multiple copies 4
You can make up to 99 copies.
a Load your document.
(See Loading documents on page 10.)
b Press + or - repeatedly until the number
of copies you want appears (up to 99).
c Press Mono Start or Colour Start.
Note
To sort the copies, press a or b to choose
Stack/Sort. (See Sorting copies using the ADF (DCP-560CN only) on page 31.)
Stop copying 4
To stop copying, press Stop/Exit.

Copy options 4

You can change the copy settings from the default display. The LCD shows:
COPY
Quality
Enlarge/Reduce Paper Type Paper Size Brightness
1 No of Copies
You can enter the number of copies you want by pressing + or - repeatedly.
Press a or b to scroll through the copy options menu.
Quality (See page 29.)
Enlarge/Reduce (See page 29.)
Paper Type (See page 32.)
Paper Size (See page 32.)
Brightness (See page 31.)
Contrast (See page 31.)
Color Adjust (See page 31.)
Stack/Sort (DCP-560CN only)
(See page 31.)
Page Layout (See page 30.)
01
Normal
100% Plain A4 0
1
28
Set New Default (See page 32.)
Factory Reset (See page 32.)
When the option you want is highlighted, press OK.
You can change the copy settings temporarily for the next copy.
The machine returns to its default settings after 1 minute.
If you have finished choosing settings, press Mono Start or Colour Start.
If you want to choose more settings, press a or b.
Making copies
Note
You can save some of the settings that you use most often by setting them as default. These settings will stay until you change them again. (See Setting your changes as a new default on page 32.)
Changing copy speed and quality 4
You can choose the copy quality. The factory setting is Normal.
Fast Fast copy speed and lowest
amount of ink used. Use this setting to save time (documents to be proof read, large documents or many copies).
Normal Recommended setting for ordinary
print outs. Good copy quality with adequate copy speed.
Best Use this setting to copy precise
images such as photographs. The highest resolution and slowest speed.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Quality.
Press OK.
d Press a or b to choose Fast, Normal or
Best.
Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
Enlarging or reducing the image copied 4
You can choose an enlargement or reduction ratio.
a Load your document. b Enter the number of copies you want. c Press a or b to choose
Enlarge/Reduce. Press OK.
50%
69% A4iA5
78% (DCP-350C, DCP-353C, DCP-357C)
78% LGLiLTR (DCP-560CN)
83% (DCP-350C, DCP-353C, DCP-357C)
83% LGLiA4 (DCP-560CN)
93% A4iLTR
97% LTRiA4
100%*
104% EXEiLTR
142% A5iA4
186% 10x15cm i LTR
198% 10x15cmiA4
200%
Custom(25-400%)
d Do one of the following.
Press a or b to choose the
enlargement or reduction ratio you want. Press OK.
Press a or b to choose
Custom(25-400%). Press + or - to enter an enlargement or reduction ratio from 25% to 400%. Press OK.
4
e If you do not want to change additional
settings, press Mono Start or Colour Start.
Note
Page Layout Options are not available with Enlarge/Reduce settings.
29
Chapter 4
Making N in 1 copies or a poster (page layout) 4
The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.
You can also make a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.
Important 4
Please make sure paper size is set to
Letter, Legal, or A4.
You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.
If you are producing multiple colour
copies, N in 1 copy is not available.
 (P) means Portrait and (L) means
Landscape.
f After the machine scans the page, press
+ (Yes) to scan the next page.
g Put the next page on the scanner glass.
Press OK. Repeat f and g for each page of the layout.
h After all the pages have been scanned,
press - (No) to finish.
Place your document face down in the direction shown below.
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
You can only make one poster copy at a
time.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Page Layout.
Press OK.
d Press a or b to choose Off(1 in 1),
2in1(P), 2in1(L), 4in1(P), 4in1(L) or Poster(3 x 3).
Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start to scan the page.
If you are making a poster or placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to f.
4 in 1 (L)
Poster (3 x 3)
You can make a poster size copy of a photograph.
30
Making copies
Sorting copies using the ADF (DCP-560CN only) 4
You can sort multiple copies. Pages will be sorted in reverse order.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Stack/Sort.
Press OK.
d Press a or b to choose Sort.
Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
Note
Page Layout options are not available with Sort settings.
Contrast 4
You can adjust the copy contrast to help an image look sharper and more vivid.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Contrast.
Press OK.
d Press a or b to increase or decrease the
contrast. Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
Colour Saturation 4
a Load your document. b Enter the number of copies you want.
4
Adjusting Brightness, Contrast and Colour 4
Brightness 4
You can adjust the copy brightness to make copies darker or lighter.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Brightness.
Press OK.
d Press a to or b to make a lighter or
darker copy. Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
c Press a or b to choose Color Adjust.
Press OK.
d Press a or b to choose Red, Green or
Blue.
Press OK.
e Press a or b to change the colour
saturation. Press OK.
f Do one of the following:
If you want to change saturation for
another colour, go to step d.
If you want to change additional
settings, press a or b to choose Exit.
Press OK.
If you do not want to change
additional settings, press
Mono Start or Colour Start.
31
Chapter 4
Paper options 4
Paper Type 4
If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo, Other Photo or Transparency.
Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
Paper Size 4
Setting your changes as a new default 4
You can save the copy settings for Quality, Paper Type, Brightness, Contrast and Color Adjust that you use most often by
setting them as the default settings. These settings will stay until you change them again.
a Press a or b to choose your new setting.
Press OK. Repeat this step for each setting you want to change.
b After changing the last setting, press a
or b to choose Set New Default. Press OK.
c Press + to choose Yes. d Press Stop/Exit.
Restoring all settings to the factory settings 4
If copying on paper other than A4 size, you will need to change the paper size setting.
You can copy only on Letter, Legal, A4, A5 or Photo Card [10 cm (W) × 15 cm (H)] paper.
a Load your document. b Enter the number of copies you want. c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5 or 10x15cm.
Press OK.
e If you do not want to change additional
settings, press Mono Start or Colour Start.
You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again.
a Press a or b to choose
Factory Reset. Press OK.
b Press + to choose Yes. c Press Stop/Exit.
32
Section III
Direct Photo Printing
Printing photos from a memory card or USB Flash memory drive
Printing photos from a camera 50
III
34
Printing photos from a memory
5
card or USB Flash memory drive

PhotoCapture Center™ Operations

Printing from a memory card or USB Flash memory drive without a PC 5
Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 37.)
Scanning to a memory card or USB Flash memory drive without a PC 5
You can scan documents and save them directly to a memory card or USB Flash memory drive. (See Scan to a memory card or USB Flash memory drive on page 48.)
Using a memory card or USB Flash memory drive 5
5
Your Brother machine has media drives (slots) for use with popular digital camera
media: CompactFlash Memory Stick Pro™, SecureDigital™, MultiMediaCard™, xD-Picture Card™ and USB Flash memory drives.
CompactFlash
SecureDigital™
MultiMediaCard™
22 mm or less
®
, Memory Stick®,
®
Memory Stick Pro™
xD-Picture Card™
Memory Stick
5
®
Using PhotoCapture Center™ from your computer 5
You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your PC.
(See PhotoCapture Center™ for Windows or Remote Setup & PhotoCapture Center™
for Macintosh on the CD-ROM.)
34
®
in the Software User's Guide
®
11 mm or less
USB Flash memory
drive
miniSD™ can be used with a miniSD™
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
Adapters are not included with the
machine. Contact a third party supplier for adapters.
The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
Printing photos from a memory card or USB Flash memory drive
Memory cards or a USB Flash memory drive folder structure5
Your machine is designed to be compatible with modern digital camera image files and memory cards; however, please read the points below to avoid errors:
The image file extension must be .JPG
(Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center™ printing must be
performed separately from PhotoCapture Center™ operations using the PC. (Simultaneous operation is not available.)
IBM Microdrive™ is not compatible with
the machine.
The machine can read up to 999 files on a
memory card or USB Flash memory drive.
CompactFlash
This product supports xD-Picture Card™
Type M / Type H.
The DPOF file on the memory cards must
be in a valid format. (See DPOF printing on page 43.)
®
Type II is not supported.
Please be aware of the following:
When printing the INDEX or IMAGE, the
PhotoCapture Center™ will print all the valid images, even if one or more images have been corrupted. The corrupted image will not be printed.
(memory card users)
Your machine is designed to read memory cards that have been formatted by a digital camera.
When a digital camera formats a memory card it creates a special folder into which it copies image data. If you need to modify the image data stored on a memory card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
(USB Flash memory drive users)
This machine supports USB Flash memory drives that has been formatted by
Windows
®
.
5
35
Chapter 5

Getting started 5

Firmly put a memory card or USB Flash memory drive into the correct slot.
1 2 3 4
1 USB Flash memory drive
2 CompactFlash
3 SecureDigital™, MultiMediaCard™
4 Memory Stick
5 xD-Picture Card™
CAUTION
The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
®
®
, Memory Stick Pro™
5
PhotoCapture key indications:
PhotoCapture light is on, the memory
card or USB Flash memory drive is properly inserted.
PhotoCapture light is off, the memory
card or USB Flash memory drive is not properly inserted.
PhotoCapture light is blinking, the
memory card or USB Flash memory drive is being read or written to.
CAUTION
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive (the
PhotoCapture key is blinking). You will lose your data or damage the card.
The machine can only read one device at a time so do not put more than one device in the slot.
36
Printing photos from a memory card or USB Flash memory drive
Entering PhotoCapture mode 5
After you insert the memory card or USB Flash memory drive, press the
(PhotoCapture) key to illuminate it in
green and display the PhotoCapture options on the LCD.
The LCD shows:
PHOTO
View Photo(s)
Print Index
Print Photos
Photo Effects
OKSelect & Press
Press a or b to scroll through the PhotoCapture key options.
View Photo(s) (See page 37.)
Print Index (See page 37.)
Print Photos (See page 38.)
Photo Effects (See page 39.)
Search by Date (See page 41.)
Print All Photos (See page 42.)
Slide show (See page 42.)
Trimming (See page 43.)
Note
If your digital camera supports DPOF printing, see DPOF printing on page 43.
When the option you want is highlighted, press OK.

Print Images 5

View Photo(s) 5
You can preview your photos on the LCD before you print them. If your photos are large files there may be a delay before each photo is displayed on the LCD.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b Press a or b to choose
View Photo(s). Press OK.
c Press d or c to choose your photo. d Press + or - repeatedly to enter the
number of copies you want.
e Repeat step c and step d until you
have chosen all the photos.
f After you have chosen all the photos, do
one of the following:
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
Print Index (Thumbnails) 5
The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on).
5
37
Chapter 5
The PhotoCapture Center™ uses these numbers to identify each picture. You can print a thumbnail page (Index page with 5 images per line). This will show all the pictures on the memory card or USB Flash memory drive.
Note
Only file names that are 8 characters or less will be printed correctly on the index sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
Print Photos 5
Before you can print an individual image, you have to know the image number.
a
Make sure you have put a memory card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b Print the Index. (See Print Index
(Thumbnails) on page 37.)
c Press a or b to choose Print Photos.
Press OK.
d Press a repeatedly to choose the image
number that you want to print from the Index page (Thumbnails). If you want to choose a two digit number, press
c
to move the cursor to the next digit. (For example, enter 1, c, 6 to print image No.16.) Press OK.
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose the paper
settings, Paper Type or Paper Size. Do one of the following.
If you chose Paper Type, press OK
and press a or b to choose the type of paper you are using,
Plain Paper, Inkjet Paper, Brother Photo or Other Photo.
Press OK.
If you chose Paper Size, press OK
and press a or b to choose the paper size you are using, Letter or A4.
Press OK.
If you do not want to change the
paper settings, go to d
d Press Colour Start to print.
Note
Press b to decrease the image number.
e
Repeat stepd until you have entered all the image numbers that you want to print. (For example, enter to print images No.1, No.3 and No.6.)
1, OK, 3, OK, 6, OK
Note
You can enter up to 12 characters (including commas) for the image numbers you want to print.
f After you have chosen all the image
numbers, press OK again.
g Press + or - repeatedly to enter the
number of copies you want.
h Do one of the following:
Change the print settings.
(See page 44.)
If you do not want to change any
settings, press Colour Start to print.
38
Printing photos from a memory card or USB Flash memory drive
Photo Effects 5
You can edit and add effects to your photos and view them on the LCD before printing.
Note
After adding each effect, you can enlarge the view of the image by pressing
Ink Management
size, press
• The Photo Effects feature is supported by
technology from Reallusion, Inc.
. To go back to the original
Ink Management
again.
Auto Correct 5
Auto Correct is available for most photos. The machine decides the suitable effect for your photo.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
Photo Effects
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Auto Correct.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want. Press OK.
Enhance Skin-Tone 5
Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin colour in your photos and adjusts the image.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
c Press d or c to choose your photo.
Press OK.
Photo Effects
.
5
d Press a or b to choose
Enhance Skin-Tone. Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually. Press OK when you have
.
finished.
f Press + or - repeatedly to enter the
number of copies you want.
g Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
f Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
Note
If
Remove Red-Eye
press
a
to remove red-eye from your photo.
appears on the LCD,
39
Chapter 5
Enhance Scenery 5
Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue areas in your photo, so that the landscape looks more sharp and vivid.
a Make sure you have put the memory
card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
Photo Effects
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Enhance Scenery. Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually. Press OK when you have finished.
Remove Red-Eye 5
The machine detects eyes in your photos and will remove red-eye from your photo.
Note
There are some cases when red-eye may not be removed.
• When the face is too small.
• When the face is turning too far up, down, left or right.
.
a
Make sure you have put a memory card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
Photo Effects
.
c Press d or c to choose your photo.
Press OK.
d
Press a or b to choose Press OK.
When
Remove Red-Eye
the photo after effect is shown. The adjusted part is shown in a red frame.
Remove Red-Eye
is successful,
.
f Press + or - repeatedly to enter the
number of copies you want.
g Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
40
When
Remove Red-Eye
Unable to Detect.
is unsuccessful,
is shown.
Note
Press a to try Remove Red-Eye again.
When
Remove Red-Eye
the photo after effect is shown. The adjusted part is shown in a red frame.
When
Remove Red-Eye
Unable to Detect.
is successful,
is unsuccessful,
is shown.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
Printing photos from a memory card or USB Flash memory drive
Monochrome 5
You can convert your photo to monochrome.
a
Make sure you have put a memory card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
Photo Effects
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Monochrome.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
Sepia 5
You can convert the colour of your photo to sepia.
a
Make sure you have put a memory card or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b
Press a or b to choose Press OK.
Photo Effects
c Press d or c to choose your photo.
Press OK.
Search by Date 5
You can find your photos based on date.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
.
Press (PhotoCapture).
b Press a or b to choose
Search by Date. Press OK.
c Press a or b to choose the date that you
want to search from. Press OK.
5
d Press d or c to choose your photo.
Note
You can view photos with other dates by pressing d or c continuously. Press d to view an older photo and c to view a newer photo.
e Press + or - repeatedly to enter the
number of copies you want.
f Repeat step d and step e until you
have chosen all your photos.
g After you have chosen all your photos,
do one of the following:
.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
d Press a or b to choose Sepia.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
41
Chapter 5
Print All Photos 5
You can print all the photos on your memory card.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b Press a or b to choose
Print All Photos. Press OK.
c Press + or - repeatedly to enter the
number of copies you want.
d Do one of the following:
Change the print settings. (See
page 44.)
If you do not want to change any
settings, press Colour Start to print.
Slide show 5
You can view all your photos on the LCD using Slide show. You can also choose a photo during the operation.
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b Press a or b to choose Slide show.
Press OK.
c Press Stop/Exit to finish Slide show.
Printing a photo during a Slide show 5
a Press OK to stop at one image while
Slide show is operating.
b Press + or - repeatedly to enter the
number of copies you want.
c Do one of the following:
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
42
Printing photos from a memory card or USB Flash memory drive
Trimming 5
You can trim your photo and print a part of the image.
Note
If your photo is very small or an irregular proportions you may not be able to trim the photo. The LCD will display
Image Too Small.or Image Too Long..
a Make sure you have put a memory card
or USB Flash memory drive in the correct slot.
Press (PhotoCapture).
b Press a or b to choose Trimming.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Adjust the red frame on your photo.
The part inside of the red frame will be printed.
Press + or - to enlarge or reduce the
frame size.
Press each arrow key to move the
position of the frame.
Press Ink Management to rotate the
frame.
Press OK when you have finished
the frame setting.
DPOF printing 5
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
When the memory card (CompactFlash
Memory Stick SecureDigital™ MultiMediaCard™ or xD-Picture Card™) with DPOF information is put into your machine, you can print the chosen image easily.
®
, Memory Stick Pro™,
®
,
a Make sure you have put a memory card
in the correct slot.
Press (PhotoCapture). The
machine will ask you if you want to use DPOF setting.
b Press + to choose Yes. c Do one of the following:
Change the print settings.
(See page 44.)
If you do not want to change any
settings, press Colour Start to print.
5
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following:
Press OK and change the print
settings. (See page 44.)
If you do not want to change any
settings, press Colour Start to print.
43
Chapter 5

PhotoCapture Center™ print settings 5

You can change the print settings temporarily for the next print.
The machine returns to its default settings after 3 minutes.
Note
You can save the print settings you use most often by setting them as default. (See Setting your changes as a new default on page 47.)
PHOTO
Print Quality
Paper Type Paper Size Brightness Contrast
0001
Photo
OtherPHT 10 x 15cm 0 0
Print Start Press
1 No. of prints
(For View Photo(s), Search by Date, Slide Show)
You can see the total number of photos that will be printed.
(For Print All Photos, Print Photos, Photo Effects, Trimming)
You can see the number of copies of each photo that will be printed.
(For DPOF printing) This does not appear.
1
Menu Selections Options 1 Options 2 Page
Print Quality
(Does not appear for DPOF printing.)
Paper Type Plain Paper/Inkjet Paper/
Paper Size Letter/A4/10x15cm/13x18cm (When A4 or Letter is chosen)
Brightness
(Does not appear when Photo Effects is chosen.)
Normal/Photo 45
45
Brother Photo/Other Photo
45
10 x 8cm
13 x 9cm
15 x 10cm
18 x 13cm
20 x 15cm
Max. Size
Light
Dark
46
44
Printing photos from a memory card or USB Flash memory drive
Menu Selections Options 1 Options 2 Page
Contrast
(Does not appear when Photo Effects is chosen.)
46
Color Enhance
(Does not appear when Photo Effects is chosen.)
Cropping On/Off 47
Borderless On/Off 47
Set New Default Yes/No 48
Factory Reset Yes/No 48
Print Speed and Quality 5
On/Off
White Balance / Sharpness / Color Density / Exit
Paper and print size 5
a Press a or b to choose Paper Size.
a Press a or b to choose
Print Quality. Press OK.
b Press a or b to choose Normal or
Photo.
Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
Paper options 5
Press OK.
b Press a or b to choose the paper size
you are using, Letter, 10x15cm, 13x18cm or A4.
Press OK.
c If you chose Letter or A4, press a or b to
choose the print size. Press OK.
Example: Printed Position for A4 paper
1
10x8cm213x9cm315x10cm
46
5
Paper Type 5
a Press a or b to choose Paper Type.
Press OK.
b Press a or b to choose the type of paper
you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo.
Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
4
18x13cm520x15cm6Max. Size
d If you do not want to change additional
settings, press Colour Start to print.
45
Chapter 5
Adjusting Brightness, Contrast and Colour 5
Brightness 5
a Press a or b to choose Brightness.
Press OK.
b Press a to make a lighter print or press
b to make a darker print. Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
Contrast 5
You can choose the contrast setting. More contrast will make an image look sharper and more vivid.
a Press a or b to choose Contrast.
Press OK.
b Press a to increase the contrast or press
b to decrease the contrast.
Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
c Press a or b to choose
White Balance, Sharpness or Color Density.
Press OK.
d Press a or b to adjust the degree of the
setting. Press OK.
e Do one of the following:
If you want to customize another
colour enhancement, press a or b to choose another option.
If you want to change other settings,
press a or b to choose Exit, and then press OK.
f If you do not want to change additional
settings, press Colour Start to print.
Note
White Balance
This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other colour. By using this setting, you can correct that effect and bring the white areas back to pure white.
Colour Enhancement 5
You can turn on the colour enhancement feature to print more vivid images. Printing time will be slower.
a Press a or b to choose
Color Enhance. Press OK.
b Do one of the following:
If you want to customize the White
Balance, Sharpness or Colour Density, press d or c to choose On, and then go to step c.
If you do not want to customize,
press d or c to choose Off.
Press OK and then go to step f.
46
Sharpness
This setting enhances the detail of an image, similar to adjusting the fine focus on a camera. If the image is not in true focus and you cannot see the fine details of the picture, then adjust the sharpness.
Colour Density
This setting adjusts the total amount of colour in the image. You can increase or decrease the amount of colour in an image to improve a washed out or weak picture.
Printing photos from a memory card or USB Flash memory drive
Cropping 5
If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped.
The factory setting is On. If you want to print the whole image, turn this setting to Off.
a Press a or b to choose Cropping.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
Cropping: On
Cropping: Off 5
5
Setting your changes as a new default 5
You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again.
a Press a or b to choose your new setting.
Press OK. Repeat this step for each setting you want to change.
b After changing the last setting, press a
or b to choose Set New Default. Press OK.
c Press + to choose Yes. d Press Stop/Exit.
Restoring all settings to the factory settings 5
You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again.
5
Borderless printing 5
This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.
a Press a or b to choose Borderless.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Colour Start to print.
a Press a or b to choose
Factory Reset. Press OK.
b Press + to choose Yes. c Press Stop/Exit.
47
Chapter 5

Scan to a memory card or USB Flash memory drive

Entering Scan mode 5
When you want to scan to a memory card or USB Flash memory drive, press
(Scan).
The LCD shows:
SCAN
Scan to E-mail
Scan to Image Scan to OCR Scan to File Scan to Media
OKSelect & Press
Press a or b to choose Scan to Media.
Press OK.
If you are not connected to your computer only the Scan to Media selection will appear on the LCD.
(See Scanning for Windows in the Software User’s Guide on the CD-ROM for details about the other menu options.)
®
or Macintosh®
How to scan to a memory card or USB Flash memory drive 5
You can scan monochrome and colour
5
documents into a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is 150dpi Color and the default file format is PDF. The machine automatically creates file names based on the current date.(For details, see Quick Setup Guide.) For example, the fifth image scanned on June 1, 2007 would be named
01060705.PDF. You can change the colour and quality.
Quality Selectable File
Format
150dpi Color JPEG / PDF
300dpi Color JPEG / PDF
600dpi Color JPEG / PDF
200x100dpi B/W TIFF / PDF
200dpi B/W TIFF / PDF
a Insert a CompactFlash
®
Stick
, Memory Stick Pro™, SecureDigital™, MultiMediaCard™, xD-Picture Card™ or USB Flash memory drive into your machine.
®
, Memory
48
Do not take out the memory card while PhotoCapture is blinking to avoid damaging the card, USB Flash memory drive, or data stored on the device that you are using.
WARNING
b Load your document.
c Press (Scan).
Printing photos from a memory card or USB Flash memory drive
d Press a or b to choose
Scan to Media. Press OK.
e Do one of the following.
To change the quality, go to step f.
Press Mono Start or Colour Start to
start scanning without changing additional settings.
f Press a or b to choose 150dpi Color,
300dpi Color, 600dpi Color, 200x100dpi B/W or 200dpi B/W.
Press OK.
g Do one of the following.
To change the file type, go to step h.
Press Mono Start or Colour Start to
start scanning without changing additional settings.
h Press a or b to choose JPEG, PDF or
TIFF.
Press OK.
Note
• If you chose colour in the resolution setting, you cannot choose TIFF.
• If you chose monochrome in the resolution setting, you cannot choose JPEG.
i Press Mono Start or Colour Start.

Understanding the Error Messages 5

Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center™, you can easily identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface.
Media Error
This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the memory card.
No File
This message will appear if you try to access a memory card or USB Flash memory drive in the drive (slot) that does not contain a .JPG file.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory. This message will also appear when a memory card or USB Flash memory drive you are using does not have enough available space for the scanned document.
5
Media is Full.
This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive.
Unusable Device
This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message can also appear if you connect a broken device to the USB direct interface.
49
6

Printing photos from a camera 6

Printing photos directly from a PictBridge camera

Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge. See
Printing photos directly from a digital camera (without PictBridge) on page 52.
PictBridge requirements 6
To avoid errors, remember the following points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center™ operations are
not available when using the PictBridge feature.
Setting your digital camera 6
Make sure your camera is in PictBridge mode. The following PictBridge settings may
6
be available from the LCD of your PictBridge compatible camera.
Depending on your camera some of these settings may not be available.
Camera Menu Selections
Paper Size Letter, A4, 10x15cm, Printer
Paper Type Plain Paper, Glossy Paper,
Layout Borderless: On, Borderless:
DPOF setting
Print Quality Normal, Fine, Printer
Color Enhancement
1
See DPOF printing on page 51 for more details.
2
If your camera is set to use the Printer Settings (Default setting), the machine will print your photo using the following settings.
Settings Options
Paper Size 10x15cm
Paper Type Glossy Paper
Layout Borderless: On
Print Quality Fine
Color Enhancement Off
Options
Settings (Default setting)
Inkjet Paper, Printer Settings
(Default setting)
Off, Printer Settings
(Default setting)
1
-
Settings (Default setting)
On, Off, Printer Settings
(Default setting)
2
2
2
2
2
50
When your camera does not have any
menu selections, this setting is also used.
The names and availability of each setting
depends on the specification of your camera.
Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.
Printing photos from a camera
Printing Images 6
Note
Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
DPOF printing 6
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
6
1 USB direct interface
b Turn on the camera.
When the machine has recognized the camera, the LCD shows Camera Connected.
c Choose the photo you want to print
following the instructions from your camera.When the machine starts printing a photo, the LCD will show Printing.
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
WARNING
51
Chapter 6

Printing photos directly from a digital camera (without PictBridge)

If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera.
If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 50.
Note
The name, availability and operation differ among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to mass storage mode.
Printing Images 6
Note
Remove any memory cards or USB Flash
6
memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
1 USB direct interface
b Turn on the camera. c Following the steps in Print
Images on page 37.
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
WARNING
52

Understanding the Error Messages 6

Once you are familiar with the types of errors that can occur while you are using PictBridge, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect a camera which is not in PictBridge mode nor using the USB Mass Storage standard. This message can also appear if you connect a broken device to the USB direct interface.
Printing photos from a camera
6
For more detailed solutions see Error messages on page 71.
53
Chapter 6
54
Section IV
Software IV
Software and Network features 56
7

Software and Network features 7

The CD-ROM includes the Software User’s Guide and Network User’s Guide (DCP-560CN only) for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
ControlCenter2 (for Macintosh®)
PhotoCapture Center™
Network Printing (DCP-560CN only)
Network Scanning (DCP-560CN only)
How to read the HTML User’s Guide
This is a quick reference for using the HTML User’s Guide.
(For Windows
®
)
®
)
Note
If you have not installed the software, see Viewing Documentation on page 3.
a From the Start menu, point to Brother,
DCP-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE
(or NETWORK USER’S GUIDE) from the top menu.
c Click the heading you would like to read
from the list at the left of the window.
(For Macintosh®)
a Make sure your Macintosh
on. Insert the Brother CD-ROM into your CD-ROM drive.
®
is turned
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click the top page file.
d Click SOFTWARE USER’S GUIDE
(or NETWORK USER’S GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window.
56
Section V
Appendixes V
Safety and Legal 58 Troubleshooting and Routine Maintenance 67 Menu and Features 85 Specifications 94 Glossary 106
Safety and Legal A
A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10° C and 35° C.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
• Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.
58
Safety and Legal

To use the machine safely

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this may cause an electrical shock.
A
DO NOT pull in the middle of the AC power cord. Doing this may cause an electrical shock.
59
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
60
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover.
A
DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
If metal objects, water or other liquids get inside the machine, immediately turn off the power switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
61
WARNING
• This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.
• Always make sure the plug is fully inserted.
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the inside of the machine. DO NOT
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the casing and the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
11 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
12 DO NOT place anything in front of the machine that will block printing. DO NOT place anything
in the path of printing.
13 Wait until pages have exited the machine before picking them up.
62
Safety and Legal
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
15 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
16 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool, or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
A
IMPORTANT - For your safety A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three­pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Wiring information (for U.K. only) A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed.
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
63
LAN connection (DCP-560CN only) A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference A
This product complies with EN55022 (CISPR Publication 22)/class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2.0 metres in length.
EU Directive 2002/96/EC and EN50419 A
European Union Only
This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment, you must dispose of it separately at an appropriate collection point, and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all. (European Union only)
64
Safety and Legal

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers.
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.
A
65

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft in the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of Sony Corporation.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide, the Software User's Guide and the Network User’s Guide (DCP-560CN only) are registered trademarks of their respective companies.
66
Troubleshooting and Routine
B
Maintenance

Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout Check the interface cable on both the machine and your computer.
Poor print quality Check the print quality. (See Checking the print quality on page 81.)
White h orizontal lin es appear in text or graphics.
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 81.)
.
(See the Quick Setup Guide.)
Make sure the machine is plugged in and not turned off.
One or more ink cartridges are empty. (See Replacing the ink cartridges on page 76.)
Check to see if the LCD is showing an error message. (See Error messages on page 71.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother DCP-XXXX (where XXXX is your model name), and make sure that Use Printer Offline is unchecked.
Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed.
(Cartridges stay usable for up to two years if kept in t heir original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other media on page 12.)
The recommended environment for your machine is between 20° C to 33° C.
Clean the print head. (See Cleaning the print head on page 81.)
Try using the recommended types of paper. (See Acceptable paper and other media on page 12.)
If you want to print on Photo L or 10 × 15 cm paper, make sure you use the photo paper tray. (See Loading photo paper on page 20.)
-ROM.)
B
B
67
Printing (continued)
Difficulty Suggestions
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 82.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
Smudged stain at the top center of the printed page.
Printing appears dirty or ink seems to run.
Stains appear on the reverse side or at the bottom of the page.
The machine prints dense lines on the page.
The printouts are wrinkled. In the printer driver Basic tab, click Settings, and uncheck Bi-Directional
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
Colour Enhancement is not working properly.
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
Printed pages are not stacked neatly.
Printed pages refeed and cause a paper jam.
Machine does not print from Paint Brush.
Machine does not print from Adobe Illustrator.
The machine cannot pri nt full pages of a document.
Out of Memory message occurs.
is adjusted correctly. (See Loading paper and other media on page 16.)
Make sure the Jam Clear Cover is set properly.
Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 12.)
Make sure you are using the recommended types of paper. (See Acceptable paper and other media on page 12.) Don't handle the paper until the ink is dry.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 80.)
Make sure you are using the paper support flap. (See Loading paper and other media on page 16.)
Check Reverse Order in the Basic tab of the printer driver.
Printing.
Check that the paper size setting in the application and in the printer driver are the same.
processing, sending and printing time. Try the other quality settings in the printer driver Basic tab. Also, click the Settings, and make sure you uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD
If the image data is not full colour in your application (such as 256 colour), Colour Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature.
other media on page 16.)
Check that more than two types of paper are not loaded in the paper tray at any one time.
Make sure you are using the paper support flap. (See Loading paper and other media on page 16.)
Make sure you pull out the paper support until it clicks.
Try set ting the Display setting to
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh® in the Software User's Guide on the CD
Reduce the printing resolution. (See Printing for Windows
for Macintosh
Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software.
®
in the Software User’s Guide on the CD-ROM.)
-ROM.)
256 colours.
-ROM.)
®
or Printing and Faxing
68
Troubleshooting and Routine Maintenance
Copying Difficulties
Difficulty Suggestions
Vertical streaks appear on copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 79.)
Poor copy results when using the ADF (DCP-560CN only)
Vertical black line appears in copies. (DCP-560CN only)
Try using the scanner glass. (See Using the scanner glass on page 11.)
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 79.)
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear when starting to scan.
Poor scanning results when using the ADF. (DCP-560CN only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
Try using the scanner glass. (See Using the scanner glass on page 11.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from FaceFilter Studio.
and reinstall the software.
and reinstall the software.
To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
B
69
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work properly.
Cannot access Removable Disk from Desktop icon.
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
3 If you have tried ‘Eject’ from within Windows
USB Flash memory drive before you continue.
4 If an error message appear s when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (Y ou will have to unplug the power cord of the machine to turn it off.)
Make sure that you have correctly inserted the memory card or USB Flash memory drive.
®
2000 update? If not, do the following:
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
®
, take out the memory card or
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 9) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide on the CD
-ROM for more information.)
The network scanning feature does not work.
Your computer cannot find your machine.
(For Windows necessary network connection. F ollow the instructions below to configure the Firewall. If you are using personal Firewall software, see the User’s Guide for your software or contact the software manufacturer.
For Windows Software User’s Guide on the CD-ROM.
For Windows
<Windows Firewall settings on you PC may be rejecting the necessary network connection. For details, see the instruction above.
<Macintosh Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model of ControlCenter2.
®
users only) Firewall settings on your PC may be rejecting the
®
XP SP2 and Windows Vista™ users, see Firewall settings in the
®
XP SP1 user’s, please visit the Brother Solutions Center.
®
users>
®
users>
70
Troubleshooting and Routine Maintenance

Error messages B

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
Error Message Cause Action
Cover is Open. The scanner cover is not closed
completely.
The ink cartridge cover is not completely closed.
Data Remaining Print data is left in the machine's
memory.
Print data is left in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine.
Document Jam The document was not inserted
or fed properly, or the document scanned from the ADF was too long.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been connected to the USB direct interface.
Image Too Long. The proportions of your photo
are irregular so effects could not be added.
Image Too Small. The size of your photo is too
small to trim.
Ink Empty One or more of the ink cartridges
is empty. The machine will stop all print operations.
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted, or there is a problem with the memory card.
.
Lift the scanner cover and then close it again.
Firmly close the ink cartridge cover until it clicks.
Re-start printing from your computer.
Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again.
See Using the ADF (DCP-560CN only) on page 10.
See Document jam (DCP-560CN only) on page 73.
A Hub or USB Flash memory drive with Hub are not supported. Unplug the device from the USB direct interface.
Choose a regularly proportioned image.
Choose a larger image.
Replace the empty ink cartridges. (See Replacing the ink cartridges on page 76.)
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.
B
71
Error Message Cause Action
Media is Full. The memory card or USB Flash
memory drive you are using already contains 999 files.
Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files. Try deleting unused files to free some space and try again.
Near Empty One or more of the ink cartridges
Order a new ink cartridge.
are running out of ink.
No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 76.)
No File The memory card or USB Flash
memory drive in the media drive
Put the correct memory card or USB Flash memory drive into the slot again.
does not contain a .JPG file.
No Paper Fed The machine is out of paper or
paper is not properly loaded in the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or Colour Start.
Remove the paper and load it again
and then press Mono Start or Colour Start.
The paper is jammed in the
See Printer jam or paper jam on page 74.
machine.
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other operations in progress finish and then try again.
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows
Faxing for Macintosh
®
or Printing and
®
in the Software
User's Guide on the CD-ROM.)
The memory card or USB Flash memory drive you are using does not have enough free space to
Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again.
scan the documents.
Paper Jam Paper is jammed in the machine. Remove the Jam Clear Cover (at the back
of the machine) and pull out the jammed paper. See Printer jam or paper jam on page 74.
Unable to Clean XX
Unable to Init. XX
The machine has a mechanical problem.
Disconnect the machine from the power for several minutes, then reconnect it.
Unable to Print XX
Unable to Scan XX
72
Troubleshooting and Routine Maintenance
Error Message Cause Action
Unusable Device
Disconnect device from front connector & turn machine off & then on
Unusable Device Please Disconnect USB Device.
A broken device has been connected to the USB direct interface.
A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com.
Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again.
Unplug the device from the USB direct interface.
Changing LCD language B
You can change the LCD language.
a Press Menu. b Press a or b to choose
Initial Setup. Press OK.
c Press a or b to choose
Local Language. Press OK.
d Press a or b to choose your language.
Press OK.
e Press Stop/Exit.
Error animation B
Error animation displays step-by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key, after 1 minute the animation starts running automatically again.
Document jam (DCP-560CN only) B
Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.
Document is jammed in the top of the ADF unit B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover. c
Pull the jammed document up and to the left.
B
Note
You can press c, d or OK to pause the auto-animation and go back to step-by­step mode.
d Close the ADF cover. e Press Stop/Exit.
Note
To avoid future document jams close the ADF cover properly by pushing it gently in the middle.
73
Document is jammed inside the ADF unit B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover. c
Pull the jammed document out to the left.
d Close the document cover. e Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error.
If you cannot remove the jammed
paper from the front, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
c Remove the Jam Clear Cover (1). Pull
the jammed paper out of the machine.
1
DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams.
CAUTION
a Pull the paper tray (1) out of the
machine.
b Pull out the jammed paper (1).
74
1
1
Troubleshooting and Routine Maintenance
d Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e Lift the scanner cover (1) from the front
side of the machine until it locks securely into the open position. Make sure that there is no jammed paper left inside the machine. Check both ends of the print carriage.
1
f Lift the scanner cover to release the
lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3).
g Push the paper tray firmly back into the
machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.
Note
Make sure you pull out the paper support until it clicks.
B
Note
If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
75

Routine maintenance B

Replacing the ink cartridges B
Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.
a Open the ink cartridge cover.
If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty and Black.
b Pull the lock release lever down and
take out the ink cartridge for the color shown on the LCD.
76
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take out the ink cartridge.
d Remove the protective yellow cap (1).
1
Troubleshooting and Routine Maintenance
Improper Setup
DO NOT touch the area shown in the illustration below.
Note
If the protective yellow caps come off when you open the bag, the cartridge will not be damaged.
e Each colour has its own correct position.
Insert the ink cartridge in the direction of the arrow on the label.
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, the LCD will ask you to verify that it was a brand new one. (For example, Did You Change Black) For each new cartridge you installed, press + (Yes) to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press - (No).
• If the LCD shows No Cartridge after you install the ink cartridges, check that the ink cartridges are installed properly.
If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.
WARNING
B
brother
M
f Lift the lock release lever and push it
until it clicks, and then close the ink cartridge cover.
77
CAUTION
DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.
If ink stains your skin or clothing, wash with soap or detergent at once.
If you mix the colours by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation.
Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.
Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with ink from other sources. If damage is caused to the print head or other parts of this machine as a result of using incompatible products with this machine, any repairs required as a result may not be covered by the warranty.
Cleaning the outside of the machine B
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
DO NOT use cleaning materials that contain ammonia.
DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
Clean the outside of the machine as follows:
CAUTION
a Pull the paper tray (1) completely out of
the machine.
1
b Wipe the outside of the machine with a
soft cloth to remove dust.
c Lift the output paper tray cover and
remove anything that is stuck inside the paper tray.
B
78
Troubleshooting and Routine Maintenance
d Wipe the inside and outside of the paper
tray with a soft cloth to remove dust.
e Close the output paper tray cover and
put the paper tray firmly back in the machine.
Cleaning the scanner B
a Lift the document cover (1). Clean the
scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.
1
3
2
b (DCP-560CN only) In the ADF unit,
clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.
B
1
2
Note
In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
79
Cleaning the machine printer platen B
Cleaning the paper pick-up roller B
WARNING
Unplug the machine from the electrical socket before cleaning the printer platen (1).
a Using both hands, use the plastic tabs
on both sides of the machine to lift the scanner cover until it locks securely into the open position.
b Clean the machine printer platen (1) and
the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.
a Pull the paper tray completely out of the
machine.
b Unplug the machine from the electrical
socket and remove the Jam Clear Cover (1).
1
DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams.
CAUTION
80
1
c Clean the paper pick-up roller (1) with
isopropyl alcohol on a cotton swab.
1
Troubleshooting and Routine Maintenance
d Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e Re-connect the power cord. f Slowly push the paper tray completely
back into the machine.
Cleaning the print head B
To maintain print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.
Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once.
Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
CAUTION
Checking the print quality B
If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
a Press Ink Management. b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose
Print Quality. Press OK.
d Press Colour Start.
The machine begins printing the Print Quality Check Sheet.
e Check the quality of the four colour
blocks on the sheet.
f Do one of the following:
If all lines are clear and visible, press
+ to choose Yes, and go to step j.
If you can see missing short lines as
shown below, press - to choose No.
B
a Press Ink Management. b Press a or b to choose Cleaning.
Press OK.
c Press a or b to choose Black, Color or
All.
Press OK. The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.
Note
If you clean the print head at least five times and the print has not improved, call your Brother dealer.
OK Poor
g The LCD asks you if the print quality is
OK for black and three colours. Press + (Yes) or - (No).
h The LCD asks you if you want to start
cleaning. Press + (Yes). The machine starts cleaning the print head.
i After cleaning is finished, press
Colour Start. The machine starts printing the Print Quality Check Sheet again and then returns to step e.
81
j Press Stop/Exit.
If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colour. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
CAUTION
Note
i
d Press Mono Start or Colour Start.
The machine starts printing the Alignment Check Sheet.
e Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely matches number 0.
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are the best matches, press + (Yes) to finish Alignment Check, and go to step h.
If another test print number is a
better match for either 600 dpi or 1200 dpi, press - (No) to choose it.
f For 600 dpi, press d or c to choose the
number of the test print that most closely matches the number 0 sample (1-8). Press OK.
g For 1200 dpi, press d or c to choose the
number of the test print that most closely matches the number 0 sample (1-8). Press OK.
When a print head nozzle is clogged the printed sample looks like this.
After the print head nozzle is cleaned, the horizontal lines are gone.
Checking the print alignment B
You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded.
a Press Ink Management. b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose Alignment.
Press OK.
h Press Stop/Exit.
Checking the ink volume B
You can check the ink that is left in the cartridge.
a Press Ink Management. b Press a or b to choose Ink Volume.
Press OK. The LCD shows the ink volume.
c Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows
Printing and Faxing for Macintosh Software User's Guide on the CD-ROM.)
®
®
in the
or
82
Troubleshooting and Routine Maintenance

Machine Information B

Checking the serial number B
You can see the machine’s serial number on the LCD.
a Press Menu. b Press a or b to choose
Machine Info.. Press OK.
c Press a or b to choose Serial No..
Press OK.
d Press Stop/Exit.

Packing and shipping the machine

When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.
It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
a Open the ink cartridge cover. b Pull the lock release levers down and
CAUTION
take out all the ink cartridges. (See
Replacing the ink cartridges on page 76.)
B
B
c Install the yellow protective part, lift each
lock release lever and push it until it clicks, and then close the ink cartridge cover.
83
CAUTION
If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty.
d Unplug the machine from the electrical
socket.
e Using both hands, use the plastic tabs
on both sides of the machine to lift the scanner cover until it locks securely into the open position. Then unplug the interface cable from the machine, if it is connected.
f Lift the scanner cover to release the lock
(1). Gently push the scanner cover support down (2) and close the scanner cover (3).
g Wrap the machine in the bag and put it
in the original carton with the original packing material.
h Pack the printed materials in the original
carton as shown below. Do not pack the used ink cartridges in the carton.
84
i Close the carton and tape it shut.
C
Menu and Features C

On-screen programming

Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.
Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Menu table C
You can program your machine by using the Menu table that begins on page 86. These pages list the menu selections and options.

Mode and menu keys C

C
Access the main menu, PhotoCapture menu or Scan menu.
a
b
d
c
Scroll through the current menu level.
Go back to the previous menu level.
Go to the next menu level.
Go to the next menu
level.
Accept an option.
Stop the current operation.
85
C
Menu table C
The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk.
Menu ()
Level 1 Level 2 Level 3 Options Descriptions Page
General Setup Paper Type Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Paper Size Letter
Legal
A4*
A5
10x15cm
LCD Settings LCD Contrast Light
Med*
Dark
Backlight Light*
Dark
Dim Timer Off
10 Secs
20 Secs
30 Secs*
Off Timer Off*
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
30 Mins
The factory settings are shown in Bold with an asterisk.
Sets the type of paper in the paper tray.
Sets the size of the paper in the paper tray.
Adjusts the contrast of the LCD.
You can adjust the brightness of the LCD backlight.
You can set how long the LCD backlight stays on for after the last key press.
You can set how long the LCD stays on for after the last key press.
23
23
24
24
25
25
86
Menu and Features
Level 1 Level 2 Level 3 Options Descriptions Page
LAN
(DCP-560CN only)
TCP/IP BOOT Method Auto*
Static
RARP
BOOTP
DHCP
IP Address [000-255].
[000-255].
[000-255].
[000-255]
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Node Name BRN_XXXXXX You can see the current
WINS Config Auto*
Static
WINS Server (Primary)
000.000.000. 000
(Secondary)
000.000.000. 000
DNS Server (Primary)
000.000.000. 000
(Secondary)
000.000.000. 000
APIPA On*
Off
The factory settings are shown in Bold with an asterisk.
Chooses the BOOT method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Node name.
Chooses the WINS configuration mode.
Specifies the IP address of the primary or secondary server.
Specifies the IP address of the primary or secondary server.
Automatically allocates the IP address from the link­local address range.
See
Network User' s Guide on
the CD
-
ROM
C
87
Level 1 Level 2 Level 3 Options Descriptions Page
LAN
(DCP-560CN only) (Continued)
Setup Misc. Ethernet Auto*
100B-FD
100B-HD
10B-FD
Chooses the Ethernet link mode.
See
Network User' s Gui de on
the CD-ROM
10B-HD
Factory Reset Yes
No
Print Reports Help List Prints these lists and
User Settings ——
Network Config
(DCP
-560CN
——
Restores all network settings to the factory default.
9
reports.
only)
Machine Info. Serial No. Lets you check the ser ial
83
number of your machine.
Initial Setup Date&Time Puts the date and time in
your machine.
See
Quick Setup Guide
Local Language
English*
French
Allows you to change the LCD language for your country.
73
German
Dutch
Italian
The factory settings are shown in Bold with an asterisk.
88
Menu and Features
Copy (Default display)
Level 1 Level 2 Level 3 Options Descriptions Page
Quality ——Fast
Normal*
Best
Enlarge/Reduce
——50%
69% A4iA5
78%
(DCP-350C/353C/357C)
78% LGLiLTR (DCP-560CN)
83% (DCP-350C/353C/357C)
83% LGLiA4 (DCP-560CN)
93% A4iLTR
97% LTRiA4
100%
*
104% EXEiLTR
i
142% A5
A4
186% 10x15cm
198% 10x15cm
200%
Custom(25-400%)
Paper Type ——Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Paper Size ——Letter
Legal
A4*
A5
10x15cm
Brightness ——
0
i
Choose the Copy resolution for your type of document.
You can choose the enlargement or reduction ratio for your type of document.
i
LTR
A4
Choose the paper type that matches the paper in the tray.
Choose the paper size that matches the paper in the tray.
Adjusts the brightness of
Light
copies.
29
29
32
32
31
C
The factory settings are shown in Bold with an asterisk.
Dark
89
Level 1 Level 2 Level 3 Options Descriptions Page
Contrast ——
Adjusts the contrast of
31
copies.
0
Color Adjust Red
Green
Blue
Stack/Sort
——Stack*
(DCP-560CN only)
0
0
0
Sort
Page Layout ——Off(1 in 1)*
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3 x 3)
Set New Default
——Yes
No
Factory Reset ——Yes
No
The factory settings are shown in Bold with an asterisk.
Adjusts the amount of Red in copies.
Adjusts the amount of Green in copies.
Adjusts the amount of Blue in copies.
You can choose to stack or sort multiple copies.
You can make N in 1 or Poster copies.
You can save your copy settings.
You can restore all settings to the factory settings.
31
31
30
32
32
90
Menu and Features
PhotoCapture ()
Level 1 Level 2 Level 3 Options Descriptions Page
View Photo(s) See the print
Print Index Paper Type Plain Paper*
Paper Size Letter
Print Photos See the print
Photo Effects Auto Correct
Enhance Skin­Tone
Enhance Scenery
Remove Red-Eye
Monochrome
Sepia
Search by Date
Print All Photos
Slide show ———The machine starts a Slide
Trimming ———You can trim your photo
———You can search your
See the print
The factory settings are shown in Bold with an asterisk.
See the print
settings in the following table.
Inkjet Paper
Brother Photo
Other Photo
A4*
settings in the following table.
settings in the following table.
settings in the following table.
You can preview your photos on the LCD.
You can print a thumbnail page.
You can print an individual image.
You can adjust your photos with these settings.
photos from date.
You can print all photos in your media card or USB Flash memory drive.
Show of your photos.
and print a part of the image.
37
37
38
39
41
42
42
43
C
91
Print Settings
Option 1 Option 2 Option 3 Option 4 Descriptions Page
Print Quality
(Does not appear for DPOF printing)
Paper Type Plain Paper
Paper Size Letter
Brightness
(Does not appear when
Photo Effects
is chosen.)
Contrast
(Does not appear when
Photo Effects
is chosen.)
Color Enhance
(Does not appear when
Photo Effects
is chosen.)
Normal
Photo*
Inkjet Paper
Brother Photo
Other Photo*
A4
10x15cm*
13x18cm
0
0
On
Off*
Choose the print quality. 45
Choose the paper type. 45
(When A4 or Letter is chosen)
Choose the paper and print
size.
10 x 8cm
13 x 9cm
15 x 10cm
18 x 13cm
20 x 15cm
Max. Size*
Adjusts the brightness. 46
Light
Dark
Adjusts the contrast. 46
White Balance
Adjusts the hue of the white areas.
0
Sharpness
Enhances the detail of the image.
0
45
46
92
Color Density
Adjusts the total amount of color in the image.
0
The factory settings are shown in Bold with an asterisk.
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