Brother DCP-310CN User Manual

DCP-110C

DCP-310CN

USER’S GUIDE

Version C

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: DCP-110C and DCP-310CN

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent

record of your purchase, in the event of theft, fire or

warranty service.

By registering your product with Brother, you will be recorded

as the original owner of the product.

http://www.brother.com/registration

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has

been compiled and published, covering the latest product

descriptions and specifications.

The contents of this manual and the specifications of this product are

subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be

responsible for any damages (including consequential) caused by

reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

Safety precautions

To use the DCP safely

Please refer to these instructions for later reference and before

attempting any maintenance.

WARNING

There are high voltage

electrodes inside the DCP.

Before you clean the DCP,

make sure you have

unplugged the power cord from

the electrical socket.

Do not handle the plug with wet

hands. Doing this might cause

an electrical shock.

To prevent injuries, be careful

not to put your hands on the

edge of the DCP under the

scanner cover.

To prevent injuries, be careful

not to touch the area shaded in

the illustration.

When you move the DCP,

place a hand at each side of

the unit so you are supporting

the base when you lift it. (See

the illustration on the right.)

Do not carry the DCP by

holding the scanner cover.

iii

WARNING

This product must be installed near an electrical socket that is easily

accessible. In case of emergencies, you must disconnect the power

cord from the electrical socket in order to shut off power completely.

Caution

To maintain the best print quality, we recommend that you use the

On/Off key to turn off your DCP. Do not unplug the power cord from

the electrical socket, unless moving the machine or performing

maintenance. If you need to disconnect your machine from the

power, you will need to set the date and time again. (See Quick

Setup Guide.)

Choosing a location

Place your DCP on a flat, stable surface that is free of vibration and

shocks, such as a desk. Put the DCP near a standard, grounded

electrical socket. Choose a location where the temperature remains

between 10° and 35°C.

Caution

■

Avoid placing your DCP in a high-traffic area.

■

Avoid placing your DCP on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■

Do not expose the DCP to direct sunlight, excessive heat,

moisture, or dust.

■

Do not connect your DCP to electrical sockets controlled by wall

switches or automatic timers.

■

Disruption of power can wipe out information in the DCP’s

memory.

■

Do not connect your DCP to electrical sockets on the same circuit

as large appliances or other equipment that might disrupt the

power supply.

Introduction ..........................................................................1-1

Using this Guide ............................................................... 1-1

Finding information..................................................... 1-1

Symbols used in this Guide ........................................1-1

Control panel overview ..................................................... 1-2

Status LED indications ...............................................1-4

Load documents ............................................................... 1-5

Using the scanner glass ............................................. 1-5

About paper ...................................................................... 1-6

Recommended Paper................................................. 1-6

Handling and using special paper .............................. 1-7

Paper type and size for each operation.................. 1-8

Paper weight, thickness and capacity .................... 1-9

Paper capacity of the output paper tray ................ 1-9

Printable area .......................................................1-10

How to load paper, envelopes and post cards ......... 1-11

To load paper or other media ............................... 1-11

To load envelopes ................................................ 1-13

To load post cards................................................1-14

Making copies ......................................................................2-1

Using the DCP as a copier ...............................................2-1

Making a single copy.................................................. 2-1

Making multiple copies ...............................................2-1

Stop copying...............................................................2-1

Using the Copy keys (Temporary settings) ...................... 2-2

Increasing copy speed or quality ................................ 2-3

Enlarging or reducing the image copied ..................... 2-4

Changing the temporary copy settings ....................... 2-6

Setting paper type ..................................................2-7

Setting paper size................................................... 2-7

Adjusting brightness ...............................................2-8

Making N in 1 copies or a poster (Page Layout) ........ 2-9

Changing the default copy settings ................................ 2-12

Setting Paper Type................................................... 2-12

Setting Paper Size .................................................... 2-13

Increasing copy speed or quality .............................. 2-13

Adjusting brightness .................................................2-14

Adjusting contrast..................................................... 2-14

Adjusting Colour saturation ......................................2-15

Legal limitations .............................................................. 2-16

Walk-Up PhotoCapture Center

™

.........................................3-1

Introduction ....................................................................... 3-1

PhotoCapture Center

™

requirements ..................... 3-2

Getting started..................................................................3-3

Printing the Index (Thumbnails)........................................3-5

Printing images .................................................................3-6

DPOF printing.............................................................3-8

Changing the default settings ........................................... 3-9

Increasing print speed or quality.................................3-9

Setting paper and size ................................................ 3-9

Adjusting brightness .................................................3-10

Adjusting contrast.....................................................3-10

Colour enhancement ................................................ 3-11

Cropping ...................................................................3-13

Borderless.................................................................3-14

Understanding the Error Messages .......................... 3-14

Using PhotoCapture Center

™

from your PC...................3-15

Using PhotoCapture Center

™

for scanning documents... 3-15

Important information ..........................................................4-1

For your safety............................................................4-1

IT power system (Norway only) ..................................4-1

LAN connection (DCP-310CN only) ........................... 4-1

International E

NERGY

TAR

Compliance

Statement ...............................................................4-1

Important safety instructions.......................................4-2

Trademarks................................................................. 4-4

Troubleshooting and routine maintenance .......................5-1

Troubleshooting ................................................................ 5-1

Error messages .......................................................... 5-1

Printer jam or paper jam ............................................. 5-3

Paper is jammed inside the paper tray...................5-3

Paper is jammed inside the DCP............................5-4

If you are having difficulty with your DCP ...................5-6

How to change LCD language.................................... 5-9

How to improve the LCD viewing................................5-9

How to improve print quality ........................................... 5-10

Cleaning the print head............................................. 5-10

Checking the print quality .........................................5-11

Checking the printing alignment ...............................5-13

Checking the ink volume.................................................5-14

Packing and shipping the DCP.......................................5-15

Routine maintenance......................................................5-18

vii

Cleaning the scanner................................................ 5-18

Cleaning the DCP printer platen ............................... 5-19

Replacing the ink cartridges ..................................... 5-20

Appendix ............................................................................. A-1

On-screen programming...................................................A-1

Menu table..................................................................A-1

Printing reports ...........................................................A-1

Menu Mode.......................................................................A-2

Specifications ......................................................................S-1

Product description...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-2

Copy .................................................................................S-3

PhotoCapture Center

™

.....................................................S-4

Scanner ............................................................................S-5

Printer ...............................................................................S-6

Interfaces..........................................................................S-6

Computer requirements....................................................S-7

Consumable items............................................................S-8

Network (LAN) (DCP-310CN only)...................................S-9

Optional External Wireless Print/Scan Server

(NC-2200w) ..................................................................S-9

Index ......................................................................................I-1

INTRODUCTION 1 - 1

Using this Guide

Thank you for buying a Brother Digital Copier/Printer (DCP). Your

DCP is simple to use, with LCD screen instructions to guide you

through programming it. You can make the most of your DCP by

reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of

Contents. You will be able to find information about a specific feature

or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to

important warnings, notes and actions. To make things clearer and

to help you press the correct keys, we used special fonts and added

some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the DCP

control panel.

Italics

Italicized typeface emphasizes an important point or

refers you to a related topic.

Courier New

Courier New type face identifies the messages on the

LCD of the DCP.

Warnings inform you what to do to avoid possible personal

injury.

Cautions specify procedures you must follow or avoid to

prevent possible damage to the DCP.

Notes tell you how you should respond to a situation that may

arise or give tips about how the current operation works with

other features.

Improper Setup alerts you to devices and operations that are

not compatible with the DCP.

1 - 2 INTRODUCTION

Control panel overview

1 2 3 4 5

67891011

Copy keys

(Temporary settings):

Copy Options

You can quickly and easily select

temporary settings for copying.

Enlarge/Reduce

Lets you enlarge or reduce copies

depending on the ratio you select.

Copy Quality

Use this key to temporarily change

the quality for copying.

Number of Copies

Use this key to make multiple

copies.

Menu Mode:

Lets you access the Menu to

program.

Press to scroll through the menus

and options.

Also you can use these keys to

enter the number.

Set

Lets you store your settings in the

DCP.

INTRODUCTION 1 - 3

Stop/Exit

Stops an operation or exits from the

menu.

Mono Start

Lets you start making copies in

black and white.

Also, let you start a scanning

operation (in colour or black,

depending on the scanning setting

on your PC).

Colour Start

Lets you start making copies in full

colour.

Also, let you start a scanning

operation (in colour or black,

depending on the scanning setting

on your PC).

On/Off

You can turn the DCP on or off.

Even if you turned the DCP off, it will

periodically clean the print head to

preserve print quality.

Ink Management

Lets you clean the print head, check

the print quality and the available ink

volume.

Scan

Lets you access Scan mode.

PhotoCapture

Lets you access the PhotoCapture

Center

™

Liquid Crystal Display (LCD)

Displays messages on the screen to

help you set up and use your DCP.

The LCD examples in this guide are

for models with a one-line display.

There may be slight differences

between the examples provided

and models with a two-line display.

Light-Emitting Diode (LED)

The LED will show the DCP status.

1 - 4 INTRODUCTION

Status LED indications

The status LED (Light Emitting Diode) is a light that shows the DCP

status.

LED DCP status Description

Off

Ready The DCP is ready for use.

Red

Cover open The cover is open. Close the cover. (See Error

messages

on page 5-1.)

Ink empty Replace the Ink cartridge with a new one. (See

Replacing the ink cartridges on page 5-20.)

Paper error Put paper in the tray or clear the paper jam.

Check the LCD message. (See Troubleshooting

and routine maintenance on page 5-1.)

Out of memory Memory is full. (See Error messages on page

5-1.)

Others Check the LCD message. (See

Troubleshooting

and routine maintenance on page 5-1.)

INTRODUCTION 1 - 5

Load documents

You can copy and scan from the scanner glass.

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book or

one page at a time. Document

can be up to

size (21.6 to 29.7

cm).

Lift the document cover.

Using the document guidelines on the left, center the document

face down on the scanner glass.

Close the document cover.

If the document is a book or is thick, do not slam the cover or

press on it.

Place documents face

down on the

Scanner Glass

1 - 6 INTRODUCTION

About paper

The print quality can be affected by the type of paper you use in the

DCP.

To get the best print quality for the settings you’ve chosen, always

set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper,

transparencies and envelopes.

We recommend testing various paper types before purchasing large

quantities.

For best results, use the recommended paper.

Recommended Paper

To get the best print quality, we suggest using Brother paper.

(See table below.)

If Brother paper is not available in your country, we recommend

testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on

transparencies.

Brother Paper

■

When you print on inkjet paper (coated paper),

transparencies and glossy paper, be sure to select the

proper media in the “Basic” tab of the printer driver or in the

Paper Type setting of the menu.

■

When you print on Brother glossy paper, load the instruction

sheet included with the glossy paper in the paper tray first,

and then place the glossy paper on the instruction sheet.

■

When you use transparencies or glossy paper, remove each

sheet immediately to prevent smudging or paper jams.

■

Avoid touching the printed surface of the paper immediately

after printing, the surface may not be completely dry and

may stain your fingers.

Paper Type Item

A4 Plain BP60PA

A4 Glossy BP60GLA

A4 Inkjet (Photo Matte) BP60MA

INTRODUCTION 1 - 7

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the

paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the

shiny (coated) side. Load glossy paper with the shiny side facing

down.

■

Avoid touching either side of transparencies, because they

absorb water and perspiration easily, and this may cause

decreased output quality. Transparencies designed for laser

printers/copiers may stain your next document. Use only

transparencies recommended for inkjet printing.

Do not use paper:

■

that are damaged, curled, wrinkled, or irregularly shaped

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

2 mm or

longer

2 mm or

longer

1 - 8 INTRODUCTION

Paper type and size for each operation

Paper Type Paper Size Usage

Copy PhotoCapture Printer

Cut Paper Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes

A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes

Legal 216 x 356 mm (8 1/2" x 14") Yes — Yes

Executive 184 x 267 mm (7 1/4" x 10 1/ 2") — — Yes

JIS B5 182 x 257 mm (7.2 " x 10.1") — — Yes

A5 148 x 210 mm (5.8" x 8.3") Yes — Yes

A6 105 x 148 mm (4.1" x 5.8") — — Yes

Cards Photo 102 x 152 mm (4" x 6") Yes Yes Yes

Photo L 89 x 127 mm (3 1/2" x 5") — — Yes

Photo 2L 127 x 178 mm (5" x 7") — Yes Yes

Index Card 127 x 203 mm (5" x 8") — — Yes

Post Card 1 100 x 148 mm (3.9" x 5.8") — — Yes

Post Card 2

(Double)

148 x 200 mm (5.8" x 7.9") — — Yes

Envelopes C5 Envelope 162 x 229 mm (6.4" x 9") — — Yes

DL Envelope 110 x 220 mm (4.3" x 8.7") — — Yes

COM-10 105 x 241 mm (4 1/8" x 9 1/2") — — Yes

Monarch 98 x 191 mm (3 7/8" x 7 1/2") — — Yes

JE4 Envelope 105 x 235 mm (4.1" x 9.3") — — Yes

Transparencies Letter 216 x 279 mm (8 1/2 " x 11") Yes — Yes

A4 210 x 297 mm (8.3" x 11.7") Yes — Yes

INTRODUCTION 1 - 9

Paper weight, thickness and capacity

* Up to 50 sheets for Legal size paper (80 g/m

* Up to 100 sheets of 80 g/m

Paper capacity of the output paper tray

Paper Type Weight Thickness No. of sheets

Cut Paper Plain Paper 64 to 120 g/m

(17 to 32 lb)

0.08 to 0.15 mm

(0.003" to 0.006")

100

Inkjet Paper 64 to 200 g/m

(17 to 53 lb)

0.08 to 0.25 mm

(0.003" to 0.01")

Glossy Paper Up to 220 g/m

(Up to 58 lb)

Up to 0.25 mm

(Up to 0.01")

Cards Photo Card Up to 240 g/m

(Up to 64 lb)

Up to 0.28 mm

(Up to 0.01")

Index Card Up to 120 g/m

(Up to 32 lb)

Up to 0.15 mm

(Up to 0.006")

Post Card Up to 200 g/m

(Up to 53 lb)

Up to 0.23 mm

(Up to 0.01")

Envelopes 75 to 95 g/m

(20 to 25 lb)

Up to 0.52 mm

(Up to 0.02")

Transparencies — — 10

Output Paper

Tray

Up to 25 sheets of 80 g/m

(A4)

■

Transparencies or glossy paper must be

picked up from the output paper tray one

page at a time to avoid smudging.

■

Legal paper cannot be stacked on the output

paper tray.

1 - 10 INTRODUCTION

Printable area

The figures below show the unprintable areas on cut sheet paper and

envelopes.

When you set the Borderless feature to On.

1Top 2

Bottom

3Left 4Right

Cut Sheet 3 mm

(0 mm)*

3 mm

(0 mm)*

3 mm

(0 mm)*

3 mm

(0 mm)*

Envelopes 12 mm 24 mm 3 mm 3 mm

■

Printable area depends on the Printer driver settings.

■

The figures above are approximate and the printable area

may vary depending on the type of cut sheet paper you are

using.

EnvelopesCut Sheet Paper

■ unprintable area

INTRODUCTION 1 - 11

How to load paper, envelopes and post cards

To load paper or other media

Pull the paper tray completely out of the DCP and remove the

output paper tray.

Press and slide the paper side guide to fit the paper width.

Pull out the paper support and unfold the paper support flap.

Use the paper support flap for Letter, Legal and A4.

Paper S ide Guide

Paper Support

Paper Support Flap

1 - 12 INTRODUCTION

Fan the stack of paper well to avoid paper jams and mis-feeds.

Gently insert the paper into the paper tray print side down and

the leading edge (top of the paper) in first.

Check that the paper is flat in the tray and below the maximum

paper mark.

Put the output paper tray back on and push the paper tray firmly

back into the DCP.

■

Make sure the paper side guides touch the sides of the

paper.

■

Be careful that you do not push the paper in too far; it may

lift at the back of the tray and cause feed problems.

Maximum Paper Mark

INTRODUCTION 1 - 13

To load envelopes

■

Use envelopes that weigh from 75-95 g/m

■

Some envelopes require margin settings in the application. Make

sure you do a test print first.

How to load envelopes

Before loading, press the corners and sides of the envelopes to

make them as flat as possible.

To prevent possible damage to the feeding mechanism, do not

use the types of envelopes shown below.

DO NOT USE ENVELOPES:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

■

Glue

■

Rounded

flap

■

Double flap

■

Triangular

flap

If the envelopes are ‘double-feeding’, put one envelope in the

paper tray at a time.

1 - 14 INTRODUCTION

Insert the envelopes into the paper tray with the address side

down and the leading edge (top of the envelopes) in first. Slide

the paper side guide to fit the width of the envelopes.

If you have problems when printing on envelopes, try the

following suggestions:

Open the envelope flap.

Make sure the open flap is either to the side of the envelope or

to the back edge of the envelope when printing.

Adjust the size and margin in your application.

To load post cards

Raise the paper stop and insert the post cards into the paper

tray. Slide the paper side guide to fit the width of the post cards.

MAKING COPIES 2 - 1

Using the DCP as a copier

You can use your DCP as a copier, making up to 99 copies at a time.

Making a single copy

Load your document.

Press

Mono Start

Colour Start

Making multiple copies

Load your document.

Press

Number of Copies

repeatedly until the number of

copies you want appear (up to 99).

—OR—

Press to increase the number of copies.

Press to decrease the number of copies.

Press

Mono Start

Colour Start

Stop copying

To stop copying, press

Stop/Exit

Making copies

To stop copying, press

Stop/Exit

The number of copies can also be increased/decreased by

holding down or .

2 - 2 MAKING COPIES

Using the Copy keys

(Temporary settings)

When you want to quickly change the copy settings temporarily for

the next copy, use the temporary Copy keys. You can use different

combinations.

These settings are temporary, the DCP returns to its default

settings 60 seconds after it finishes copying.

You can save the copy settings you use most often by setting

them as default. (See Changing the default copy settings on

page 2-12.)

Temporary Copy keys

MAKING COPIES 2 - 3

Increasing copy speed or quality

You can select the copy quality. The default setting is

Normal

Load your document.

Press

Copy Quality

repeatedly to choose the copy quality

(

Fast

Normal

Best

Press

Mono Start

Colour Start

—OR—

Press other temporary copy keys for more settings.

Press

Copy Quality

Normal

Recommended mode for ordinary

printouts. Good copy quality with

adequate copy speed.

Fast

Fast copy speed and lowest ink

consumption. Use FAST to save

time (document to be proof-read,

large documents or many

copies).

Best

Use this mode to copy precise

images such as photographs.

BEST uses the highest resolution

and slowest speed.

2 - 4 MAKING COPIES

Enlarging or reducing the image copied

You can select the following enlargement or reduction ratios.

Custom(25-400%)

allows you to enter a ratio from 25% to 400%.

Press

Enlarge/Reduce

Custom(25-400%)

200%

198% 10x15cm→A4

186%10x15cm→LTR

142% A5→A4

104% EXE→LTR

100%

97% LTR→A4

93% A4→LTR

83%

78%

69% A4→A5

50%

MAKING COPIES 2 - 5

Load your document.

Press

Enlarge/Reduce

Press or to select the enlargement or reduction ratio you

want.

Press

Set

—OR—

You can select

Custom(25-400%)

and press

Set

Press or to enter an enlargement or reduction ratio from

25%

400%

Press

Set

Press

Mono Start

Colour Start

—OR—

Press other temporary copy keys for more settings.

Enlargement or reduction ratio can also be

increased/decreased by holding down or .

Special Copy Options (2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)

or Poster) are not available with

Enlarge/Reduce

2 - 6 MAKING COPIES

Changing the temporary copy settings

Use the

Copy Options

key to quickly set the following copy

settings temporarily for the next copy.

After you choose your settings by pressing

Set

, the LCD shows

Set temporarily

and then returns to Menu selections.

Press

Mono Start

Colour Start

if you

’

re finished choosing

settings.

—OR—

Press or to select more settings.

Press Copy

Options

Menu Selections Options Factory

Setting

Page

Paper Type Plain

Inkjet

Glossy

Transparency

Plain

2-7

Paper Size Letter

Legal

10(W) x 15(H)cm

2-7

Brightness

- + - + 2-8

Page Layout Off(1 in 1)

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

Poster(3 x 3)

Off

(1 in 1)

2-9

Select & Set Select & Set

MAKING COPIES 2 - 7

Setting paper type

If copying on paper other than plain paper, select the type of paper

that you are using to get the best print quality.

Load your document.

Press

Copy Options

and or to select

Paper Type

Press

Set

Press or to select the type of paper you are using

(

Plain

Inkjet

Glossy

Transparency

Press

Set

Press

Mono Start

Colour Start

—OR—

Press or for more settings.

Setting paper size

If copying on paper other than A4 sizes, you will need to change the

paper size setting.

Load your document.

Press

Copy Options

and or to select

Paper Size

Press

Set

Press or to select the size of paper you are using

(

Letter

Legal

10(W) x 15(H)cm

Press

Set

Press

Mono Start

Colour Start

—OR—

Press or for more settings.

You can copy on Letter, Legal, A4, A5 or

Photo Card (10(W) cm x 15(H) cm) paper.

+ 70 hidden pages