Brother DCP-116C User Manual

USER’S GUIDE

DCP-115C
DCP-116C
DCP-120C
DCP-315CN

If you need to call Customer Service

Please complete the following information for future
reference:

Model Number: DCP-115C, DCP-116C, DCP-120C and
DCP-315CN (Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent
record of your purchase, in the event of theft, fire or
warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded
as the original owner of the product.

©1996-2005 Brother Industries, Ltd.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.

The contents of this manual and the specifications of this product are
subject to change without notice.

Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

i

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before
attempting any maintenance.

WARNING

There are high voltage
electrodes inside the machine.
Before you clean the machine,
make sure you have
unplugged the power cord from
the electrical socket.

To prevent injuries, be careful
not to put your hands on the
edge of the machine under the
scanner cover.

When you move the machine,
place a hand at each side of
the unit so you are supporting
the base when you lift it. (See
the illustration on the right.)
Do not carry the machine by
holding the scanner cover.

Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.

To prevent injuries, be careful
not to touch the area shaded in
the illustration.

Most of the illustrations in this User’s Guide show the DCP-115C.

ii

WARNING

This product must be installed near an electrical socket that is easily
accessible. In case of emergencies, you must disconnect the power
cord from the electrical socket in order to shut off power completely.

Caution

To maintain the best print quality, we recommend that you use the
On/Off key to turn off your machine. Do not unplug the power cord
from the electrical socket, unless moving the machine or performing
maintenance. If you need to disconnect your machine from the
power, you will need to set the date and time again. (See Quick
Setup Guide.)

iii

Choosing a location

Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a standard,
grounded electrical socket. Select a location where the temperature
remains between 10° and 35°C.

Caution

■ Avoid placing your machine in a high-traffic area.

■ Avoid placing your machine on the carpet.

■ Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■ Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust.

■ Do not connect your machine to electrical sockets controlled by

wall switches or automatic timers.

■ Disruption of power can wipe out information in the machine’s

memory.

■ Do not connect your machine to electrical sockets on the same

circuit as large appliances or other equipment that might disrupt
the power supply.

iv

How to access the complete User’s Guide

This User’s Guide does not contain all the information about the
machine such as how to use the advanced features of the Printer,
Scanner and Network. When you are ready to learn detailed
information about these operations, read the complete User’s Guide
located in the ‘Documentation’ section of the CD-ROM.

Network is available only for DCP-315CN.

To view Documentation (For Windows®)

From the Start menu, select Brother, MFL Pro Suite DCP-XXXX
(where XXXX is your model name) from the Programs Group, and
then select User’s Guide.

—OR—

1

Turn on your PC. Insert the Brother CD-ROM labelled
Windows

2

If the model name screen appears, click your model name.

3

If the language screen appears, click your language.
The CD-ROM main menu will appear.

®

into your CD-ROM drive.

If this window does not appear, use Windows® Explorer to run
the setup.exe program from the root directory of the Brother
CD-ROM.

4

Click Documentation.

v

5

Click the documentation you want to read.

■ Quick Setup Guide: Setup and Software Installation

Instructions

■ User’s Guide (3 manuals): User’s Guide for stand-alone

operations, Software User’s Guide and Network User’s
Guide (DCP-315CN only)

■ PaperPort

®

User’s Guide: Document Management

Software

How to find Scanning instructions

There are several ways you can scan documents. You can find the
instructions as follows:

Software User’s Guide:

■ Scanning on page 2-1

(For Windows
Windows

■ ControlCenter2 on page 3-1

(For Windows
Windows

■ Network Scanning (DCP-315CN only) on page 4-1

®

98/98SE/Me/2000 Professional and

®

XP)

®

98/98SE/Me/2000 Professional and

®

XP)

PaperPort

®

User’s Guide

■ Instructions for scanning directly from ScanSoft

vi

®

PaperPort

®

To view Documentation (For Macintosh®)

1

Turn on your Macintosh®. Insert the Brother CD-ROM labelled
Macintosh
appear.

2

Double-click the Documentation icon.

3

The select Language screen appears, double-click your
language.

4

Click the documentation you want to read.

■ Quick Setup Guide: Setup and Software Installation

Instructions

■ User’s Guide (3 manuals): User’s Guide for stand-alone

operations, Software User’s Guide and Network User’s
Guide (DCP-315 CN only)

®

into your CD-ROM drive. The following window will

(Mac OS® X)

How to find Scanning instructions

There are several ways you can scan documents. You can find the
instructions as follows:

Software User’s Guide:

■ Scanning on page 9-1

(For Mac OS

■ ControlCenter2 (For Mac OS

■ Network Scanning (DCP-315CN only) (For Mac OS

greater) on page 11-1

Presto!

®

PageManager® User’s Guide

■ Instructions for scanning directly from Presto!

®

9.1-9.2/Mac OS® X 10.2.4 or greater)

®

X 10.2.4 or greater) on page 10-1

®

PageManager

®

X 10.2.4 or

®

vii

Table of Contents

1

2

Introduction .......................................................................... 1-1

Using this Guide ...............................................................1-1

Finding information ..................................................... 1-1

Symbols used in this Guide ........................................ 1-1

Control panel overview ..................................................... 1-2

Warning LED indications ............................................ 1-4

Load documents ...............................................................1-5

Using the ADF (automatic document feeder)

(DCP-120C only) .................................................... 1-5

Using the scanner glass ............................................. 1-7

About paper ...................................................................... 1-8

Recommended Paper................................................. 1-8

Handling and using special paper............................... 1-9

Paper type and size for each operation ................ 1-10

Paper weight, thickness and capacity ..................1-11

Paper capacity of the output paper tray ............... 1-11

Printable area .......................................................1-12

How to load paper, envelopes and post cards..........1-13

To load paper or other media ............................... 1-13

To load envelopes ................................................ 1-15

To load post cards ................................................ 1-16

Making copies ...................................................................... 2-1

Using the machine as a copier .........................................2-1

Making a single copy .................................................. 2-1

Making multiple copies ............................................... 2-1

Stop copying ............................................................... 2-1

Using the Copy keys ........................................................2-2

Increasing copy speed or quality ................................ 2-3

Enlarging or reducing the image copied .....................2-4

Changing the temporary copy settings .......................2-6

Setting paper type .................................................. 2-7

Setting paper size................................................... 2-7

Adjusting brightness ...............................................2-8

Sorting copies using the ADF (DCP-120C only)..... 2-8

Making N in 1 copies or a poster (Page Layout).........2-9

Changing the default copy settings.................................2-12

Setting Paper Type ................................................... 2-12

Setting Paper Size .................................................... 2-13

Increasing copy speed or quality .............................. 2-13

Adjusting brightness ................................................. 2-14

viii

Adjusting contrast ..................................................... 2-14

Adjusting Colour saturation ...................................... 2-15

Legal limitations .............................................................. 2-16

3

4

Walk-Up PhotoCapture Center™ ......................................... 3-1

Introduction ....................................................................... 3-1

PhotoCapture Center

Getting started .................................................................. 3-3

Printing the Index (Thumbnails)........................................ 3-5

Printing images ................................................................. 3-6

DPOF printing............................................................. 3-8

Changing the default settings ........................................... 3-9

Increasing print speed or quality................................. 3-9

Setting paper and size ................................................ 3-9

Adjusting brightness ................................................. 3-10

Adjusting contrast ..................................................... 3-10

Colour enhancement ................................................ 3-11

Cropping ................................................................... 3-12

Borderless ................................................................ 3-13

Scan to Card (DCP-115C, DCP-120C and

DCP-315CN only) ....................................................... 3-13

Changing the default quality ..................................... 3-14

Changing the default black & white file format ......... 3-15

Changing the default colour file format..................... 3-15

Understanding the Error Messages ................................ 3-16

Using PhotoCapture Center

Software and Network features .......................................... 4-1

™

requirements ..................... 3-2

™

from your computer ......... 3-16

5

6

Important information ......................................................... 5-1

For your safety............................................................ 5-1

LAN connection (DCP-315CN only) ........................... 5-1

International E

Compliance Statement ........................................... 5-1

Important safety instructions....................................... 5-2

Trademarks ................................................................ 5-4

Troubleshooting and routine maintenance ....................... 6-1

Troubleshooting ................................................................ 6-1

Error messages .......................................................... 6-1

Document jams (DCP-120C only) .............................. 6-3

Document is jammed in the top of the ADF unit ....... 6-3

Document is jammed inside the ADF unit .............. 6-3

Printer jam or paper jam ............................................. 6-4

NERGY STAR

®

ix

Paper is jammed inside the paper tray ...................6-4

Paper is jammed inside the machine...................... 6-5

If you are having difficulty with your machine .............6-7

How to change LCD language .................................. 6-10

How to improve the LCD viewing.............................. 6-10

Setting the Beeper Volume.......................................6-10

How to improve print quality ...........................................6-11

Cleaning the print head.............................................6-11

Checking the print quality ......................................... 6-12

Checking the printing alignment ............................... 6-14

Checking the ink volume................................................. 6-15

Packing and shipping the machine .................................6-16

Routine maintenance...................................................... 6-19

Cleaning the scanner ................................................6-19

Cleaning the machine printer platen ......................... 6-20

Cleaning the Paper Pick-up Roller............................ 6-21

Replacing the ink cartridges ..................................... 6-22

A

S

7

Appendix .............................................................................. A-1

On-screen programming .................................................. A-1

Menu table ................................................................. A-1

Printing reports .......................................................... A-1

Menu keys ....................................................................... A-2

Specifications ...................................................................... S-1

Product description .......................................................... S-1

General ............................................................................ S-1

Print media....................................................................... S-2

Copy ................................................................................ S-3

PhotoCapture Center

Scanner ........................................................................... S-5

Printer .............................................................................. S-6

Interfaces ......................................................................... S-6

Computer requirements ................................................... S-7

Consumable items ........................................................... S-8

Network (LAN) (DCP-315CN only) .................................. S-9

Index ....................................................................................... I-1

™

.................................................... S-4

x

1

Introduction

Using this Guide

Thank you for buying a Brother Digital Copier/Printer (DCP). Your
machine is simple to use, with LCD screen instructions to guide you
through programming it. You can make the most of your machine by
reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the machine

control panel.

Italics Italicized typeface emphasizes an important point or

refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal
injury.

Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may
arise or give tips about how the operation works with other
features.

Improper Setup alerts you to devices and operations that are
not compatible with the machine.

Courier New type face identifies the messages on the
LCD of the machine.

INTRODUCTION 1 - 1

Control panel overview

1 2 3 4 5

67891011

Copy keys

1

(Temporary settings):

Copy Options

You can quickly and easily select
temporary settings for copying.

Enlarge/Reduce

Lets you enlarge or reduce copies
depending on the ratio you select.

Copy Quality

Use this key to temporarily change
the quality for copying.

Number of Copies

Use this key to make multiple
copies.

Menu keys:

2

Menu

Lets you access the Menu to
program.

+ or -

Press to scroll through the menus
and options.

Also you can use these keys to
enter the number.

Set

Lets you store your settings in the
machine.

1 - 2 INTRODUCTION

3

4

5

6

Stop/Exit

Stops an operation or exits from the
menu.

Mono Start

Lets you start making copies in
black and white.

Also, lets you start a scanning
operation (in colour or black,
depending on the scanning setting
in the ControlCenter2 software).

Colour Start

Lets you start making copies in full
colour.

Also, lets you start a scanning
operation (in colour or black,
depending on the scanning setting
in the ControlCenter2 software).

On/Off

You can turn the machine on or off.
If you turn the machine off, it will still
periodically clean the print head to
maintain print quality.

7

Ink Management

Lets you clean the print head, check
the print quality, and check the
available ink volume.

8

9

0

A

Scan

Lets you access Scan mode.

PhotoCapture

Lets you access the PhotoCapture

™

Center

Liquid Crystal Display (LCD)

Displays messages on the screen to
help you set up and use your
machine.

The LCD examples in this guide are
for models with a one-line display.
There may be slight differences
between the examples provided
and models with a two-line display.

Turns red when LCD displays an
error or an important status
message.

.

Warning LED

INTRODUCTION 1 - 3

Warning LED indications

The Warning LED (Light Emitting Diode) lights when there is a
problem with your machine. You should check the LCD displays for
more details about the problem.

LED Machine status Description

Ready The machine is ready for use.

Off

Cover open The cover is open. Close the cover. (See Error

messages on page 6-1.)

Ink empty Replace the Ink cartridge with a new one. (See

Replacing the ink cartridges on page 6-22.)

Red

Paper error Put paper in the tray or clear the paper jam.

Check the LCD message. (See Troubleshooting
and routine maintenance on page 6-1.)

Others Check the LCD message. (See Troubleshooting

and routine maintenance on page 6-1.)

1 - 4 INTRODUCTION

Load documents

You can make copies and scan from the ADF (automatic document
feeder) or from the scanner glass (flatbed).

Using the ADF (automatic document feeder) (DCP-120C only)

The ADF can hold up to 10 pages and feeds each sheet individually.
Use standard (80 gsm) paper and always fan the pages before
putting them in the ADF.

DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric. (To copy or
scan this kind of document, see Using the scanner glass on
page 1-7.)

Recommended environment

Temperature: 20 to 35°C
Humidity: 50 to 70%
Paper: 80 gsm A4

Available document

Length: 147 to 356 mm
Width: 147 to 216 mm
Weight: 64 to 90 gsm

■ Make sure documents written with ink or correction fluid are

completely dry.

INTRODUCTION 1 - 5

1

Fan the pages well. Make sure you put the documents face
down, top edge first in the ADF until you feel them touch the

feed roller.

2

Adjust the paper guides to fit the width of your documents.

3

Unfold the ADF Document Output Support Flap.

ADF Document
Output Support Flap

DO NOT pull on the document while it is feeding.

To use the ADF, the scanner glass must be empty.

1 - 6 INTRODUCTION

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book or one
page at a time. Document

(DCP-120C only) To use the scanner glass, the ADF must be
empty.

1

Lift the document cover.

2

Using the document guidelines on the left, center the document
face down on the scanner glass.

3

Close the document cover.

s

can be up to

Place documents face

down on the
Scanner Glass

216 mm wide and 297 mm long

.

If the document is a book or is thick, do not slam the cover or
press on it.

INTRODUCTION 1 - 7

About paper

The print quality can be affected by the type of paper you use in the
machine.

To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.

We recommend testing various paper types before purchasing large
quantities.

For best results, use the recommended paper.

■ When you print on inkjet paper (coated paper),

transparencies and glossy paper, be sure to select the
proper media in the “Basic” tab of the printer driver or in the
Paper Type setting of the menu.

■ When you print on Brother glossy paper, load the instruction

sheet included with the glossy paper in the paper tray first,
and then place the glossy paper on the instruction sheet.

■ When you use transparencies or glossy paper, remove each

sheet immediately to prevent smudging or paper jams.

■ Avoid touching the printed surface of the paper immediately

after printing. The surface may not be completely dry and
may stain your fingers.

Recommended Paper

To get the best print quality, we suggest using Brother paper.
(See table below.)

If Brother paper is not available in your country, we recommend
testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on
transparencies.

Brother Paper

Paper Type Item

A4 Plain BP60PA

A4 Glossy BP60GLA

A4 Inkjet (Photo Matte) BP60MA

15 cm Glossy BP60GLP

10 x

1 - 8 INTRODUCTION

Handling and using special paper

■ Store paper in its original packaging, and keep it sealed. Keep the

paper flat and away from moisture, direct sunlight and heat.

■ The coated side of glossy paper is shiny. Avoid touching the

shiny (coated) side. Load glossy paper with the shiny side facing
down.

■ Avoid touching either side of transparencies because they

absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.

Do not use paper:

■ that is damaged, curled, wrinkled, or irregularly shaped

2 mm or
longer

2 mm or
longer

■ that is extremely shiny or highly textured

■ that was previously printed by a printer

■ that cannot be arranged uniformly when stacked

■ that is made with a short grain

INTRODUCTION 1 - 9

Copy PhotoCapture Printer

A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes

Legal 216 x 356 mm (8 1/2" x 14") Yes — Yes

Executive 184 x 267 mm (7 1/4" x 10 1/2") — — Yes

JIS B5 182 x 257 mm (7.2" x 10.1") — — Yes

Paper Type Paper Size Usage

Paper type and size for each operation

Cut Paper Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes

148 x 200 mm (5.8" x 7.9") — — Yes

A5 148 x 210 mm (5.8" x 8.3") Yes — Yes

A6 105 x 148 mm (4.1" x 5.8") — — Yes

Photo L 89 x 127 mm (3 1/2" x 5") — — Yes

Photo 2L 127 x 178 mm (5" x 7") — Yes Yes

Index Card 127 x 203 mm (5" x 8") — — Yes

Post Card 1 100 x 148 mm (3.9" x 5.8") — — Yes

Post Card 2

(Double)

DL Envelope 110 x 220 mm (4.3" x 8.7") — — Yes

COM-10 105 x 241 mm (4 1/8" x 9 1/2") — — Yes

Monarch 98 x 191 mm (3 7/8" x 7 1/2") — — Yes

JE4 Envelope 105 x 235 mm (4.1" x 9.3") — — Yes

A4 210 x 297 mm (8.3" x 11.7") Yes — Yes

Cards Photo 102 x 152 mm (4" x 6") Yes Yes Yes

Envelopes C5 Envelope 162 x 229 mm (6.4" x 9") — — Yes

Transparencies Letter 216 x 279 mm (8 1/2" x 11") Yes — Yes

1 - 10 INTRODUCTION

Paper weight, thickness and capacity

Paper Type Weight Thickness No. of sheets

Cut Paper Plain Paper 64 to 120 gsm

(17 to 32 lb)

Inkjet Paper 64 to 200 gsm

(17 to 53 lb)

Glossy Paper Up to 220 gsm

(Up to 58 lb)

Cards Photo Card Up to 240 gsm

(Up to 64 lb)

Index Card Up to 120 gsm

(Up to 32 lb)

Post Card Up to 200 gsm

(Up to 53 lb)

Envelopes 75 to 95 gsm

(20 to 25 lb)

Transparencies — — 10

0.08 to 0.15 mm
(0.003" to 0.006")

0.08 to 0.25 mm
(0.003" to 0.01")

Up to 0.25 mm
(Up to 0.01")

Up to 0.28 mm
(Up to 0.01")

Up to 0.15 mm
(Up to 0.006")

Up to 0.23 mm
(Up to 0.01")

Up to 0.52 mm
(Up to 0.02")

100*

20

20

20

30

30

10

* Up to 50 sheets for Legal size paper (80 gsm).
* Up to 100 sheets of 80 gsm.

Paper capacity of the output paper tray

Output Paper
Tray

Up to 25 sheets of 80 gsm (A4)

■ Transparencies or glossy paper must be

picked up from the output paper tray one
page at a time to avoid smudging.

■ Legal paper cannot be stacked on the output

paper tray.

INTRODUCTION 1 - 11

Printable area

The figures below show the unprintable areas on cut sheet paper and
envelopes.

EnvelopesCut Sheet Paper

34

1

34

1

2

■ unprintable area

1Top 2

Cut Sheet 3 mm

(0 mm)*

Envelopes 12 mm 24 mm 3 mm 3 mm

*1 When you set the Borderless feature to On.

1

Bottom

3 mm
(0 mm)*

3Left 4Right

1

3 mm
(0 mm)*

2

1

3 mm
(0 mm)*

■ Printable area depends on the Printer driver settings.

■ The figures above are approximate and the printable area

may vary depending on the type of cut sheet paper you are
using.

1

1 - 12 INTRODUCTION

How to load paper, envelopes and post cards

To load paper or other media

1

Pull the paper tray completely out of the machine and remove
the output paper tray.

Output Paper Tray

2

Press and slide the paper side guide to fit the paper width.

Paper Side Guide

3

Pull out the paper support and unfold the paper support flap.

Paper Support

Paper Support Flap

Use the paper support flap for Letter, Legal and A4.

INTRODUCTION 1 - 13

4

Fan the stack of paper well to avoid paper jams and mis-feeds.

5

Gently insert the paper into the paper tray print side down and
the leading edge (top of the paper) in first.

Check that the paper is flat in the tray and below the maximum
paper mark.

Maximum Paper Mark

■ Make sure the paper side guides touch the sides of the

paper.

■ Be careful that you do not push the paper in too far; it may

lift at the back of the tray and cause feed problems.

6

Put the output paper tray back on and push the paper tray firmly
back into the machine.

1 - 14 INTRODUCTION

To load envelopes

■ Use envelopes that weigh from 75-95 gsm.

■ Some envelopes require margin settings in the application. Make

sure you do a test print first.

To prevent possible damage to the feeding mechanism, do not
use the types of envelopes shown below.

DO NOT USE ENVELOPES:

■ that are of a baggy construction

■ that are embossed (have raised writing on them)

■ that have clasps on them

■ that are not sharply creased

■ that are preprinted on the inside

■ Glue ■ Rounded

flap

How to load envelopes

1

Before loading, press the corners and sides of the envelopes to
make them as flat as possible.

If the envelopes are ‘double-feeding’, put one envelope in the
paper tray at a time.

■ Double flap ■ Triangular

flap

INTRODUCTION 1 - 15

2

Insert the envelopes into the paper tray with the address side
down and the leading edge (top of the envelopes) in first. Slide
the paper side guide to fit the width of the envelopes.

If you have problems when printing on envelopes, try the
following suggestions:

1

Open the envelope flap.

2

Make sure the open flap is either to the side of the envelope or
to the back edge of the envelope when printing.

3

Adjust the size and margin in your application.

To load post cards

1

Raise the paper stop and insert the post cards into the paper
tray. Slide the paper side guide to fit the width of the post cards.

1 - 16 INTRODUCTION

2

Making copies

Using the machine as a copier

You can use your machine as a copier, making up to 99 copies at a
time.

Making a single copy

1

Load your document.

2

Press Mono Start or Colour Start.

To stop copying, press Stop/Exit.

Making multiple copies

1

Load your document.

2

Press Number of Copies repeatedly until the number of
copies you want appears (up to 99).

—OR—
Press to increase the number of copies.
Press to decrease the number of copies.

The number of copies can also be increased/decreased by
holding down or .

3

Press Mono Start or Colour Start.
(DCP-120C only) To sort the copies, press the Copy Options

key. (See Changing the temporary copy settings on page 2-6.)

Stop copying

To stop copying, press Stop/Exit.

MAKING COPIES 2 - 1

Using the Copy keys

When you want to quickly change the copy settings temporarily for
the next copy, use the temporary Copy keys. You can use different
combinations.

Temporary Copy keys

These settings are temporary, the machine returns to its default
settings 60 seconds after it finishes copying.

You can save the copy settings you use most often by setting
them as default. (See Changing the default copy settings on
page 2-12.)

2 - 2 MAKING COPIES

Increasing copy speed or quality

You can select the copy quality. The default setting is Normal.

Press

Copy Quality

1

Load your document.

2

Press Copy Quality repeatedly to select the copy quality
(Fast, Normal or Best).

3

Press Mono Start or Colour Start.
—OR—
Press other temporary copy keys for more settings.

Normal Recommended mode for ordinary

printouts. Good copy quality with
adequate copy speed.

Fast Fast copy speed and lowest ink

consumption. Use FAST to save
time (document to be proof-read,
large documents or many
copies).

Best Use this mode to copy precise

images such as photographs.
BEST uses the highest resolution
and slowest speed.

MAKING COPIES 2 - 3

Enlarging or reducing the image copied

You can select the following enlargement or reduction ratios.
Custom(25-400%) allows you to enter a ratio from 25% to 400%.

(25% to 200% for DCP-116C.)

Press

Enlarge/Reduce Custom(25-400%)

200%

198% 10x15cm→A4

186% 10x15cm→LTR

142% A5→A4

104% EXE→LTR

100%

97% LTR→A4

93% A4→LTR

83%

78%

69% A4→A5

50%

2 - 4 MAKING COPIES

1

Load your document.

2

Press Enlarge/Reduce.

3

Press or to select the enlargement or reduction ratio you
want.

Press
—OR—
You can select Custom(25-400%) and press

(25% to 200% for DCP-116C.)
Press or to enter an enlargement or reduction ratio from

25% to 400%.
Press

Enlargement or reduction ratio can also be
increased/decreased by holding down or .

4

Press Mono Start or Colour Start.
—OR—
Press other temporary copy keys for more settings.

Special Copy Options (2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
or Poster) are not available with

Set.

Set.

Set.

Enlarge/Reduce.

MAKING COPIES 2 - 5

Changing the temporary copy settings

Use the Copy Options key to quickly set the following copy
settings temporarily for the next copy.

Press Copy
Options

After you select your settings by pressing

Menu Selections Options Factory

Setting

Select & Set Select & Set

Paper Type Plain/

Inkjet/
Glossy/
Transparency

Paper Size Letter/

Legal/
A4/
A5/
10(W) x 15(H)cm

Brightness - + - + 2-8

Stack/Sort

(DCP-120C only)

Page Layout Off(1 in 1)/

Stack/Sort Stack 2-8

2 in 1 (P)/
2 in 1 (L)/
4 in 1 (P)/
4 in 1 (L)/
Poster(3 x 3)

Plain 2-7

A4 2-7

Off
(1 in 1)

Set, the LCD shows

Set temporarily and then returns to Menu selections.
Press

Mono Start or Colour Start if you’re finished choosing

settings.
—OR—
Press or to select more settings.

Page

2-9

2 - 6 MAKING COPIES

Setting paper type

If copying on paper other than plain paper, select the type of paper
that you are using to get the best print quality.

1

Load your document.

2

Press Copy Options and or to select Paper Type.
Press

3

Press or to select the type of paper you are using
(Plain, Inkjet, Glossy or Transparency).

Press

4

Press Mono Start or Colour Start.
—OR—
Press or for more settings.

Setting paper size

If copying on paper other than A4 size, you will need to change the
paper size setting.

You can copy on Letter, Legal, A4, A5 or
Photo Card (10(W) cm x 15(H) cm) paper.

1

Load your document.

2

Press Copy Options and or to select Paper Size.
Press

3

Press or to select the size of paper you are using
(Letter, Legal, A4, A5 or 10(W) x 15(H)cm).

Press

4

Press Mono Start or Colour Start.
—OR—
Press or for more settings.

Set.

Set.

Set.

Set.

MAKING COPIES 2 - 7

Adjusting brightness

You can adjust the copy brightness to make copies darker or lighter.

1

Load your document.

2

Press Copy Options and or to select Brightness.
Press

3

Press to make a lighter copy.
—OR—
Press to make a darker copy.
Press

4

Press Mono Start or Colour Start.
—OR—
Press or for more settings.

Sorting copies using the ADF (DCP-120C only)

You can sort multiple copies. Pages will be stacked in the order 321,
321, 321, and so on.

1

Load your document.

2

Press Copy Options and or to select Stack/Sort.
Press

3

Press or to select Sort.
Press

4

Press Mono Start or Colour Start.

Set.

Set.

Set.

Set.

- +

2 - 8 MAKING COPIES

Making N in 1 copies or a poster (Page Layout)

You can reduce the number of pages for copies by using the N in 1
copy feature. This allows you to copy two or four pages onto one
page, allowing you to save paper. It is also possible to create a
poster. When you use the Poster feature your machine divides your
document into sections, then enlarges the sections so you can
assemble them into a poster. If you want to make a poster, use the
scanner glass.

■ Please make sure Paper Size is set to A4 or Letter.

■ You can use the N in 1 copy feature with 100% copy size

only.

■ (P) means Portrait and (L) means Landscape.

■ ADF is not available for DCP-115C, DCP-116C and

DCP-315CN.

1

Load your document.

2

Press Copy Options and or to select Page Layout.
Press

3

Press or to select 2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L)or Poster(3 x 3).

Press

4

Press Mono Start to scan the document.
You can also press

or if you are using a DCP-315CN.

5

If you are making a poster or placed the document in the ADF,
the machine scans the page and starts printing.

If you are using the scanner glass:

Set.

Set.

Colour Start if you are using Poster layout

6

After the machine scans the page,
the LCD shows:
Press to scan the next page.

7

Put the next document on the
scanner glass.

Press

8

Repeat Steps 6 and 7 for each page of the layout.

9

After all the pages of the document have been scanned,
press to end.

Set.

Next Page?

▲ Yes ▼ No

Set Next Page

Then Press Set

MAKING COPIES 2 - 9

If Glossy has been selected in the Paper Type setting for N in
1 copies, the machine will print the images as if Normal paper
had been selected.

■ If you are producing multiple colour copies, N in 1 copies are

not available for DCP-315CN.

■ N in 1 colour copies are not available for DCP-115C,

DCP-116C and DCP-120C.

■ For Poster copies, you cannot make more than one copy.

Place the document face down in the direction shown below.

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

2 - 10 MAKING COPIES

Poster (3x3)

You can make a poster
size copy of a
photograph.

MAKING COPIES 2 - 11

Changing the default copy settings

You can save the copy settings you use most often by setting them
as default. These settings will remain until you change them again.

Setting Paper Type

To get the best print quality, set the machine for the type of paper you
are using.

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 1.Paper Type.
Press

4

Press or to select Plain, Inkjet, Glossy or
Transparency.

Press

5

Press Stop/Exit.

The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.

Set.

Set.

Set.

2 - 12 MAKING COPIES

Setting Paper Size

You can use five sizes of paper for printing your copies: Letter, Legal,
A4, A5 and Photo Card (10x15cm). When you change the type of
paper you load in the machine, you will need to change the setting
for Paper Size at the same time so your machine can fit the copy on
the page.

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 2.Paper Size.
Press

4

Press or to select Letter, Legal, A4, A5 or 10x15cm.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Increasing copy speed or quality

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 3.Quality.
Press

4

Press or to select Fast, Normal or Best.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

MAKING COPIES 2 - 13

Adjusting brightness

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 4.Brightness.
Press

4

Press to make a lighter copy.
—OR—
Press to make a darker copy.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Adjusting contrast

You can change the contrast to help an image look sharper and more
vivid.

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 5.Contrast.
Press

4

Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

2 - 14 MAKING COPIES

Adjusting Colour saturation

Colour Saturation can only be changed through the default setting.

1

Press Menu.

2

Press or to select 1.Copy.
Press

3

Press or to select 6.Color Adjust.
Press

4

Press or to select Red, Green or Blue.
Press

5

Press to increase the colour saturation.
—OR—
Press to decrease the colour saturation.
Press

6

Return to Step 4 to select the next colour.
—OR—
Press

Set.

Set.

Set.

Set.

Stop/Exit.

MAKING COPIES 2 - 15

Legal limitations

Colour reproductions of certain documents are illegal and may result
in either criminal or civil liability. This memorandum is intended to be
a guide rather than a complete listing of every possible prohibition. In
case of doubt, we suggest that you check with relevant authorities as
to any particular questionable documents.

The following are examples of documents which should not be
copied:

■ Money

■ Bonds or other certificates of debt

■ Certificates of Deposit

■ Service or Draft papers of the Armed Forces

■ Passports

■ Postage Stamps (cancelled or uncancelled)

■ Immigration Papers

■ Welfare documents

■ Cheques or Drafts drawn by Governmental Agencies

■ Documents, badges or insignias of identification

■ Licences and Certificates of Title to motor vehicles

Works subject to Copyright cannot be copied. Sections of works
subject to Copyright can be copied for ‘fair use’. Multiple copies
would indicate improper use.

Works of art should be considered as works subject to Copyright.

2 - 16 MAKING COPIES

3

Walk-Up PhotoCapture

Center

Introduction

Even if your machine is not connected to your computer, you can
print photos directly from your digital camera media. Your Brother
machine includes media drives (slots) for use with popular digital
camera media: CompactFlash
Memory Stick Pro
and xD-Picture Card

™

™

®

, SmartMedia®, Memory Stick®,

, SecureDigital™ (SD Card), MultiMediaCard™

™

.

CompactFlash

(Type I only)

®

SmartMedia

The PhotoCapture Center

®

Memory Stick

Memory Stick Pro

™

feature lets you print digital photos from

®

SecureDigital

™

MultiMediaCard

™

xD-Picture Card

™

your digital camera at high resolution to get photo quality printing.

■ miniSD™ can be used with miniSD™ adapter.

■ Memory Stick Duo

™

can be used with Memory Stick Duo™

adapter.

■ Memory Stick Pro Duo

™

Duo

adapter.

™

can be used with Memory Stick Pro

■ Adapters are not included with the machine. Contact a third

party supplier for adapters.

™

WALK-UP PHOTOCAPTURE CENTER™ 3 - 1

PhotoCapture Center™ requirements

Your machine is designed to be compatible with modern digital
camera image files and media cards; however, please read the
points below to avoid errors:

■ The media card must be in a DPOF format.

(See DPOF printing on page 3-8.)

■ The image file extension must be .JPG (Other image file

extensions .JPEG, .TIF, .GIF and so on will not be recognized).

■ Walk-up PhotoCapture Center

separately from PhotoCapture Center
(Simultaneous operation is not available.)

■ IBM Microdrive

™

is not compatible with the machine.

■ The machine can read up to 999 files in a media card.

■ Use only Smart media cards with a 3.3v voltage rating.

■ CompactFlash

■ xD-Picture Card

®

Type II is not supported.

™

Type M (Large Capacity) is supported.

When printing the INDEX or IMAGE, the PhotoCapture Center™
will print all the valid images, even if one or more images have
been corrupted. A portion of the corrupted image may be
printed.

Your machine is designed to read media cards that have been
formatted by a digital camera.

When a digital camera formats a media card it creates a special
folder into which it copies image data. If you need to modify the
image data stored on a media card with your PC, we
recommend that you do not modify the folder structure created
by the digital camera. When saving new or modified image files
to the media card we also recommend you use the same folder
your digital camera uses. If the data is not saved to the same
folder the machine may not be able to read the file or print the
image.

™

printing must be performed

™

operations using the PC.

3 - 2 WALK-UP PHOTOCAPTURE CENTER

™

Getting started

Firmly insert the card into the appropriate slot.

SecureDigital
MultiMediaCard

™

™

Memory Stick
Memory Stick Pro

®

SmartMedia

™

CompactFlash

xD-Picture Card

®

®

™

PhotoCapture key indications:

■

PhotoCapture light is ON, the media card is

inserted properly.

■

PhotoCapture light is OFF, the media card

is not properly inserted.

■

PhotoCapture light is BLINKING, the media

card is being read or written to.

Do NOT unplug the power cord or remove the media card from
the media drive (slot) while the machine is reading or writing to
the card (the

your data or damage the card.

The machine can only read one media card at a time so do not insert
more than one card.

PhotoCapture key is blinking). You will lose

WALK-UP PHOTOCAPTURE CENTER™ 3 - 3

The steps below give a brief outline of the Direct Printing
feature. Please see the remaining pages of this chapter for more
detailed instructions.

1

Insert the media card firmly into the media drive (slot).
When you insert your media card

into the proper slot, the LCD shows:

The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing

2

Press (PhotoCapture).
If your digital camera supports DPOF printing, see DPOF

printing on page 3-8.

3

Print the index that shows thumbnail views of the photos stored
on your media card. Your machine will assign an image number
to each thumbnail.

Press or to select Print Index and then press
Press
(See Printing the Index (Thumbnails) on page 3-5.)

4

To print the images, press or to select Print Images
and then press

Enter image number and press
Press
(See Printing images on page 3-6.)

Colour Start to start printing index sheet.

Set.

Colour Start to start printing.

PhotoCapture.

Set.

C.Flash Active

Press PhotoCapture key...

Set.

You can change the settings for printing images, such as the
Paper Type & Paper Size, Print Size and Number of Copies.
(See Printing images on page 3-6.)

3 - 4 WALK-UP PHOTOCAPTURE CENTER

™

Printing the Index (Thumbnails)

The PhotoCapture Center™ assigns numbers for images (such as
No.1, No.2, No.3, and so on).

It does not recognize any other numbers or file names that your
digital camera or PC have used to identify the pictures. You can print
a thumbnail page (Index page with 6 or 5 images per line). This will
show all the pictures on the media card.

1

Make sure you have inserted the media card.
Press (

2

Press or to select
Print Index.

Press

3

Press or to select

6 Images/Line or
5 Images/Line.

Press

PhotoCapture). (See page 3-3.)

Print Index

Set.

6 Images/Line

Set.

Index Index

5 Images/Line 6 Images/Line

4

Press Colour Start to start printing.

Print time for 5 Images/Line will be slower than 6 Images/Line,
but the quality is better. To print an image, see Printing images
on page 3-6.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 5

Printing images

Before you can print an individual image, you have to know the
image number.

1

Print the Index first.
(See Printing the Index (Thumbnails) on page 3-5.)

2

Make sure you have inserted the media card.
Press (

3

Press or to select
Print Images.

Press

If your media card contains valid DPOF information, the LCD
shows DPOF Print:Yes, please go to DPOF printing on page
3-8.

4

Press repeatedly to enter the
image number that you want to print
from the Index page (Thumbnails).

Press
Repeat this step until you have entered all the image numbers

that you want to print.

PhotoCapture). (See page 3-3.)

Print Images

Set.

No.:1,3,6

Set.

■ Press to decrease the image number.

■ You can enter all the numbers at one time by using the

Copy Options key for hyphen.

(For example, Enter
No.1 to No.5).

5

After you have selected all the image numbers, press Set again,
and go to Step 6.

—OR—
If you have finished choosing settings, press

3 - 6 WALK-UP PHOTOCAPTURE CENTER

1, Copy Options, 5 to print images

Colour Start.

™

Paper Type & Paper Size

6

Press or to select the type of paper you are using
(Letter Glossy, 10x15cm Glossy, 13x18cm Glossy,

A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,
A4 Inkjet or 10x15cm Inkjet).

Press
If you selected A4 or Letter, go to Step 7.
If you selected another size, go to Step 8.
—OR—
If you have finished choosing settings, press

Print Size

7

If you selected A4 or Letter, press or to select the print
size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cm or Max.
Size).

Press
—OR—
If you have finished choosing settings, press
Printed Position for A4

Set.

Colour Start.

Set, and go to Step 8.

Colour Start.

1

10 x 8cm2 13 x 9cm

Number of Copies

8

Press to enter the number of copies you want.
Press

Press to decrease the number of copies.

9

Press Colour Start to print.

Your temporary settings will be kept until you take out the media
card from the drive (slot), print images or press

Set.

3

15 x 10cm4 18 x 13cm5 20 x 15cm6 Max. Size

Stop/Exit.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 7

DPOF printing

DPOF stands for Digital Print Order Format.
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak

Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.
Ltd. and Sony Corporation.) created this standard to make it easier
to print images from a digital camera.

If your digital camera supports DPOF printing, you will be able to
select on the Digital Camera display the images and number of
copies you want to print.

When the memory card (CompactFlash

®

Stick

, Memory Stick Pro™, SecureDigital™, MultiMediaCard™ and
xD-Picture Card
machine, you can print the selected image easily.

1

Insert your media card into the
proper drive (slot).

The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing

2

Press (PhotoCapture).

3

Press or to select Print Images.
Press

4

If there is a DPOF file on the card,
the LCD shows:

5

Press or to select DPOF Print:Yes.
Press

Set.

Set.

™

) containing DPOF information is put into your

®

, SmartMedia®, Memory

C.Flash Active

PhotoCapture.

DPOF Print:Yes

6

Press or to select Letter Glossy, 10x15cm Glossy,
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,
Letter Inkjet, A4 Inkjet or 10x15cm Inkjet.

Press
If you selected Letter or A4, press or to select the print

size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cm or Max.
Size).
Press

7

Press Colour Start to print.

3 - 8 WALK-UP PHOTOCAPTURE CENTER

Set.

Set.

™

Changing the default settings

You can save the PhotoCapture Center™ settings you use most often
by setting them as default. These settings will remain until you
change them again.

Increasing print speed or quality

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 1.Print Quality.
Press

4

Press or to select Normal or Photo.
Press

5

Press Stop/Exit.

Setting paper and size

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 2.Paper & Size.
Press

4

Press or to select Letter Glossy, 10x15cm Glossy,
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,
Letter Inkjet, A4 Inkjet or 10x15cm Inkjet.

Press

5

If you selected A4 or Letter, press or to select the print
size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cm or Max.
Size).

Press

6

Press Stop/Exit.

Set.

Set.

Set.

Set.

Set.

Set.

Set.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 9

Adjusting brightness

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 3.Brightness.
Press

4

Press to make a lighter print.
—OR—
Press to make a darker print.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Adjusting contrast

You can select the contrast setting. More contrast will make an
image look sharper and more vivid.

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 4.Contrast.
Press

4

Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

3 - 10 WALK-UP PHOTOCAPTURE CENTER

™

Colour enhancement

You can turn on the colour enhancement feature to print more vivid
images. Printing time will be slower.

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 5.Color Enhance.
Press

4

Press or to select On.
Press
—OR—
Select Off and press

If you select On, you can customize the White Balance,
Sharpness or Colour Density.

5

Press or to select 1.White Balance, 2.Sharpness
or 3.Color Density.

Press

6

Press or to adjust the degree of setting.
Press

7

Press Stop/Exit.

■ White Balance

This setting adjusts the hue of the white areas of an image.
Lighting, camera settings and other influences will effect the
appearance of white. The white areas of a picture may be slightly
pink, yellow or some other colour. By using this adjustment you
can correct this effect and bring the white areas back to pure white.

■ Sharpness

This setting enhances the detail of an image. It is similar to
adjusting the fine focus on a camera. If the image is not in true
focus and you cannot see the fine details of the picture, then
adjust the sharpness.

■ Colour Density

This setting adjusts the total amount of colour in the image. You
can increase or decrease the amount of colour in an image to
improve a washed out or weak picture.

Set.

Set.

Set.

Set, then go to Step 7.

Set.

Set.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 11

Cropping

/

/

If your photo is too long or wide to fit the available space on your
selected layout, part of the image will be automatically cropped.

The default setting is On. If you want to print the whole image, turn
this setting to Off.

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 6.Cropping.
Press

4

Press or to select Off (or On).
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Cropping:On

Cropping:Off

/
/
//

/
//

/
//

/
//

/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/

/
//

/
//

//
//
/

///

//
/

///

//
/

///

//
/

///

//
/

///

/
/

3 - 12 WALK-UP PHOTOCAPTURE CENTER

™

Borderless

This feature expands the printable area to fit the edges of the paper.
Printing time will be slightly slower.

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 7.Borderless.
Press

4

Press or to select Off (or On).
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Scan to Card (DCP-115C, DCP-120C and DCP-315CN only)

You can scan black and white and colour documents onto a media
card. Black and white documents will be stored in PDF (*.PDF) or
TIFF file formats (*.TIF). Colour documents may be stored in PDF
(*.PDF) or JPEG (*.JPG) file formats. The default setting is Color
150 dpi and the default file format is PDF. File names default to the
current date. For example, the fifth image scanned on July 1, 2005
would be named 01070505.PDF. You can change the colour and
quality as you want.

Quality Selectable File Format Default File Format

B/W 200x100 dpi TIFF / PDF TIFF

B/W 200 dpi TIFF / PDF TIFF

Color 150 dpi JPEG / PDF PDF

Color 300 dpi JPEG / PDF PDF

Color 600 dpi JPEG / PDF PDF

You can select the default file format for Black & White or
colour files. (See Changing the default black & white file format
on page 3-15 and Changing the default colour file format on
page 3-15.)

1

Insert a SmartMedia®, CompactFlash®, Memory Stick®,
Memory Stick Pro
xD-Picture Card

™

, SecureDigital™, MultiMediaCard™ or

™

into your machine.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 13

Do not take out the media card while PhotoCapture is blinking
to avoid damaging the card or data stored on the card.

2

Load your document.

3

Press (Scan).

4

Press or to select Scan to Card.
To change quality, press
—OR—
Press

changing any settings.

5

Press or to select the quality you want.
To change the file type, press
—OR—
To start scanning, press

6

Press or to select the file type you want.
Press

Mono Start or Colour Start to start scanning without

Mono Start or Colour Start to start scanning.

Set and go to Step 5.

Set and go to Step 6.

Mono Start or Colour Start.

Changing the default quality

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 8.Scan to Card.
Press

4

Press or to select 1.Quality.
Press

5

Press or to select B/W 200x100 dpi, B/W 200 dpi,
Color 150 dpi, Color 300 dpi or Color 600 dpi.

Press

6

Press Stop/Exit.

Set.

Set.

Set.

Set.

3 - 14 WALK-UP PHOTOCAPTURE CENTER

™

Changing the default black & white file format

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 8.Scan to Card.
Press

4

Press or to select 2.B/W File Type.
Press

5

Press or to select TIFF or PDF.
Press

6

Press Stop/Exit.

Set.

Set.

Set.

Set.

Changing the default colour file format

1

Press Menu.

2

Press or to select 2.PhotoCapture.
Press

3

Press or to select 8.Scan to Card.
Press

4

Press or to select 3.ColorFile Type.
Press

5

Press or to select PDF or JPEG.
Press

6

Press Stop/Exit.

Set.

Set.

Set.

Set.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 15

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while
you’re using the PhotoCapture Center
troubleshoot any difficulties.

When an error message appears on the LCD, the machine will beep
to get your attention.

Media Error

that is either bad or not formatted, or when there is a problem with
the media drive. To clear this error, take out the media card.

No File

card in the drive (slot) that does not contain a .JPG file.

Out of Memory

images that are too large for the machine’s memory.

—This message will appear if you insert a media card

—This message will appear if you try to access a media

—This message will appear if you are working with

™

, you can easily identify and

Using PhotoCapture Center™ from your computer

You can access the media card that is in the media drive (slot) of the
machine from your PC.

(For Windows
CD-ROM and for Macintosh
User’s Guide on the CD-ROM.)

®

users, see Chapter 7 in Software User’s Guide on the

®

users see Chapter 12 in Software

3 - 16 WALK-UP PHOTOCAPTURE CENTER

™

4

Software and Network features

The User’s Guide on the CD-ROM includes the Software User’s
Guide and Network User’s Guide for features available when
connected to a computer (for example, Printing and Scanning).

■ Printing

(For Windows
the CD-ROM.)
(For Macintosh
the CD-ROM.)

■ Scanning

(For Windows
the CD-ROM.)
(For Macintosh
the CD-ROM.)

■ ControlCenter2

(For Windows
the CD-ROM.)
(For Macintosh
the CD-ROM.)

■ Network Scanning (DCP-315CN only)

(For Windows
the CD-ROM.)
(For Macintosh
the CD-ROM.)

■ PhotoCapture Center

(For Windows
the CD-ROM.)
(For Macintosh
the CD-ROM.)

■ Network Printing (DCP-315CN only)

(See Network User’s Guide on the CD-ROM.)

See How to access the complete User’s Guide on page v.

®

, see Chapter 1 in the Software User’s Guide on

®

, see Chapter 8 in the Software User’s Guide on

®

, see Chapter 2 in the Software User’s Guide on

®

, see Chapter 9 in the Software User’s Guide on

®

, see Chapter 3 in the Software User’s Guide on

®

, see Chapter 10 in the Software User’s Guide on

®

, see Chapter 4 in the Software User’s Guide on

®

, see Chapter 11 in the Software User’s Guide on

™

®

, see Chapter 7 in the Software User’s Guide on

®

, see Chapter 12 in the Software User’s Guide on

SOFTWARE AND NETWORK FEATURES 4 - 1

5

Important information

For your safety

To ensure safe operation the supplied three-pin plug must be
inserted only into a standard three-pin electrical socket that is
effectively grounded through the normal household wiring.

The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, consult a qualified electrician.

LAN connection (DCP-315CN only)

Caution

Do not connect this product to a LAN connection that is subject to
over-voltages.

International ENERGY STAR® Compliance Statement

The purpose of the International ENERGY STAR® Program is to
promote the development and popularization of energy-efficient
office equipment.

As an E
that this product meets the E
efficiency.

NERGY STAR

®

Partner, Brother Industries, Ltd. has determined

NERGY STAR

®

guidelines for energy

5 - 1 IMPORTANT INFORMATION

Important safety instructions

1

Read all of/ these instructions.

2

Save them for later reference.

3

Follow all warnings and instructions marked on the product.

4

Unplug this product from the wall socket before cleaning the
outside of the machine and the scanner glass. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.

5

Do not use this product near water.

6

Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.

7

Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.

8

This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.

Use only the power cord supplied with this machine.

9

This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.

10

Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.

11

Do not place anything in front of the machine that will block
printing. Do not place anything in the path of printing.

12

Wait until pages have exited the machine before picking them
up.

IMPORTANT INFORMATION 5 - 2

13

Unplug this product from the power socket and refer servicing to
Authorized Service Personnel under the following conditions:

■ When the power cord is damaged or frayed.

■ If liquid has been spilled into the product.

■ If the product has been exposed to rain or water.

■ If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.

■ If the product has been dropped or the cabinet has been

damaged.

■ If the product exhibits a distinct change in performance,

indicating a need for service.

14

To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).

5 - 3 IMPORTANT INFORMATION

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International

Corporation.
© 2005 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the

U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple

Computer, Inc.
PaperPort and OmniPage OCR are registered trademarks of

ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft

Technology Corporation.
Microdrive is a trademark of International Business Machine

Corporation.
SmartMedia is a registered trademark of Toshiba Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,

SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and

licensed to the MultiMediaCard Association.
xD-Picture Card is a trademark of Fuji Photo Film Co. Ltd., Olympus

Optical Co. Ltd and Toshiba Corporation.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and

MagicGate are trademarks of Sony Corporation.
Each company whose software title is mentioned in this manual has

a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s
Guide, the Software User’s Guide, and the Network User’s
Guide (DCP-315CN only) are registered trademarks of their
respective companies.

IMPORTANT INFORMATION 5 - 4

Troubleshooting and routine

6

maintenance

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.

You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.

Visit us at http://solutions.brother.com

ERROR MESSAGES

ERROR
MESSAGE

Cover is Open The scanner cover is not closed completely. Lift the scanner cover and then

Data
Remaining

Document Jam

(DCP-120C only)

High
Temperature

Ink Empty One or more of the ink cartridges is empty.

Low
Temperature

Media Error The media card is either corrupted,

CAUSE ACTION

close it again.

Print data remains in the machine’s memory. Re-start printing from your

Print data remains in the machine’s memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.

The document was not inserted or fed
properly, or the document fed from the ADF
was too long.

The document is jammed in the machine. See Document jams (DCP-120C

The print head is too warm. Allow the machine to cool down.

The machine will stop all print operations.

The print head is too cold. Allow the machine to warm up.

improperly formatted, or there is a problem
with the media drive.

computer.

Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.

See Using the ADF (automatic
document feeder) (DCP-120C only)
on page 1-5.

only) on page 6-3.

Replace the ink cartridges.
(See Replacing the ink cartridges on
page 6-22.)

Re-insert the card firmly into the slot
to make sure it is in the proper
position. If the error remains, check
the media drive by inserting another
media card that you know is
working.

6 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE

ERROR MESSAGES

ERROR
MESSAGE

Near Empty One or more of the ink cartridges are running

No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it

No File The media card in the media drive does not

No Paper Fed The machine is out of paper. Add paper, and then press Mono

Out of Memory The machine’s memory is full. (Copy operation in process)

Paper Jam Paper is jammed in the machine. See Paper is jammed inside the

Unable to Change
Unable to Clean
Unable to Init
Unable to Print
Unable to Scan

CAUSE ACTION

out of ink.

contain a .JPG file.

The paper is jammed in the machine. See Paper is jammed inside the

The machine has a mechanical problem.
—OR—
A foreign obstacle such as a clip or ripped
paper is in the machine.

Order a new ink cartridge.

in again seating it properly.
(See Replacing the ink cartridges on
page 6-22.)

Reinsert the correct media card.

Start or Colour Start.

paper tray on page 6-4 or Paper is
jammed inside the machine on page

6-5.

Press Stop/Exit and wait until the
other operations in progress finish
and then try again.

paper tray on page 6-4 or Paper is
jammed inside the machine on page

6-5.

Open the scanner cove r and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 2

Document jams (DCP-120C only)

If the document is jammed, follow the steps below.

Document is jammed in the top of the ADF unit

1

Take out any paper from the ADF that is not jammed.

2

Open the ADF cover.

3

Pull the jammed document out to the right or left.

4

Close the ADF cover.
Press Stop/Exit.

Document is jammed inside the ADF unit

1

Take out any paper from the ADF that is not jammed.

2

Lift the document cover.

3

Pull the jammed document out to the left.

4

Close the document cover.
Press Stop/Exit.

6 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printer jam or paper jam

Remove the jammed paper depending on where it is jammed in the
machine. Open and close the scanner cover to clear the error.

Paper is jammed inside the paper tray

1

Pull the paper tray out of the machine.

Paper Tray

2

Pull up the jammed paper to remove it.

Jammed paper

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 4

Paper is jammed inside the machine

1

Remove the Jam Clear Cover. Pull the jammed paper out of the
machine.

Jam Clear Cover

2

Re-insert the Jam Clear Cover.

3

If you can not pull out the jammed paper, lift the scanner cover
from the right-hand side of the machine until it locks securely
into the open position.

4

Remove the jammed paper.

Scanner Cover

If the paper is jammed underneath the print head, disconnect
the machine from the power source so you can move the print
head and take out the paper.

6 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE

5

Lift the scanner cover to release the lock. Gently push the
scanner cover support and close the scanner cover.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 6

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart
below and follow the troubleshooting tips.

The Brother Solutions Center offers latest FAQs and troubleshooting
tips.

Visit us at http://solutions.brother.com

DIFFICULTY SUGGESTIONS

Printing Difficulties

No printout Check the interface cable connection on both the machine and your

Poor quality print Check the print quality. (See Checking the print quality on page 6-12.)

White horizontal lines appear
in text or graphics.

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 6-11.)

Characters and lines are
stacked.

Printed text or images are
skewed.

Smudged stain at the top
center of the printed page.

Printing appears dirty or ink
seems to run.

Stains appear on the reverse
side or at the bottom of the
page.

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the

computer.

One or more ink cartridges are empty. (See Replacing the ink cartridges
on page 6-22.)

Check to see if the LCD is showing an error message. (See Error
messages on page 6-1.)

Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (For Windows
Software User’s Guide on the CD-ROM or for Macintosh
Chapter 8 in Software User’s Guide on the CD-ROM.)

Make sure your ink cartridges are fresh. Cartridges remain fresh for up
to two years if kept in their original packaging, after that the ink may
become clogged. Cartridg e expiration dates are printed on the package.

Try using the recommended types of paper. (See About paper on page 1-8.)

The recommended environment for your

Clean the print head. (See Cleaning the print head on page 6-11.)

Try using the recommended types of paper. (See About paper on page 1-8.)

If horizontal bands appear when using plain paper, use the ‘Enhanced
Normal Printing’ mode to help avoid banding on some types of plain
paper. In the printer driver ‘Basic’ tab, click ‘Settings’, and check
‘Enhanced Normal Printing’.

If you continue to have horizontal bands, change the Media Type
selection to ‘Slow Drying Paper’ in the printer driver ‘Basic’ tab to help
enhance the print quality.

Check the printing alignment. (See Checking the printing alignment on
page 6-14.)

Make sure the paper is loaded properly in the paper tray and the paper
side guide is adjusted correctly. (See How to load paper, envelopes and
post cards on page 1-13.)

Make sure the paper is not too thick or not curled. (See About paper on
page 1-8.)

Make sure you are using the proper types of paper. (See About paper
on page 1-8.) Don’t handle the paper until the ink is dry.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the
machine printer platen on page 6-20.)

Make sure you are using the paper support flap. (See How to load
paper, envelopes and post cards on page 1-13.)

‘Bi-Directional Printing’.

®

users, see Chapter 1 in

machine

is between 20°C to 33°C.

®

users, see

6 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE

DIFFICULTY SUGGESTIONS

Cannot perform ‘2 in 1 o r 4 in 1’
printing.

Print speed is too slow. Changing the printer driver setting may improve the print speed.

Colour Enhancement is not
working properly.

The machine feeds multiple
pages.

Printed pages are not stacked
neatly.

The machine does not print
from Paint Brush.

The machine does not print
from Adobe Illustrator.

Check that the paper size setting in the application and in the printer
driver are the same.

Highest resolution needs longer data processing, transfer and printing
time. Try the other settings of quality in the printer driver ‘Basic’ tab.
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour
Enhancement.

Borderless printing is slower than normal printing. If you want to print
more quickly, set the Borderless feature off. (See Chapter 1 or Chapter
8 in the Software User’s Guide on the CD-ROM.)

If the image data is not full colour in your application (Such as 256
colour), Colour Enhancement will not work. Please use at least 24 bit
colour data with the Colour Enhancement feature.

Make sure the paper is loaded properly in the paper tray. (See How to
load paper, envelopes and post cards on page 1-13.)

Check that more than two types of paper are not loaded in the paper tray
at any one time.

Make sure you are using the paper support flap. (See How to load
paper, envelopes and post cards on page 1-13.)

Try setting the Display setting to ‘256 colours’.

Try to reduce the print resolution.

Copying Difficulties

Poor copy results when using

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

the ADF. (DCP-120C only)

Vertical streaks appear in
copies.

Sometimes you may see vertical streaks on copies. Clean the scanner.
(See Cleaning the scanner on page 6-19.)

Scanning Difficulties

Poor scanning results when

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

using the ADF. (DCP-120C only)

TWAIN/WIA errors appear
while scanning.

Make sure the Brother TWAIN/WIA driver is selected as the primary
source. In PaperPort
Brother TWAIN/WIA driver.

®

, click Scan in the File menu and select the

Software Difficulties

Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. Th is program

will repair and reinstall the software.

‘Device Busy’ Make sure the machine is not showing an error message on the LCD.

PhotoCapture Center

Removable Disk does not
work properly.

Cannot access Removable

™

Difficulties

a) Have you installed the Windows

If not, do the following:

1. Disconnect the USB cable.

2. Install the Windows
Guide. After the installation the PC will be automatically restarted.

3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.

®

b) Take out the media card and put it back in again.
c) If you have tried “Eject” from within Windows

media card before you continue.

d) If an error message appears when you try to eject the media card, it

means the card is being accessed.
Wait a while and then try again.

e) If all of the above do not work, please turn off your PC and machine,

and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)

®

2000 update?

2000 update. Please see the Quick Setup

®

, you must take out the

Make sure you have inserted the media card into the media slot.

Disk from Desktop icon.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 8

DIFFICULTY SUGGESTIONS

Network Difficulties (DCP-315CN only)

I cannot print over the network. Make sure that your machine is powered on and is On Line and in

Ready mode. Print Network Configuration list. (See Printing reports on
page A-1.) Then the current settings of the network are printed.
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If you have good
connections, the machine will show LAN Active for 2 seconds.

®

The network scanning feature
does not work.

The network PC-Fax Receive
feature does not work.

(For Windows
the necessary network connection. Follow the instructions below to
disable the Firewall. If you are using a personal Firewall software, see
the User’s Guide for your software or contact the software
manufacturer.
<Windows

1. Click the ‘Start’ button, ‘Settings’, ‘Control Panel’ and then
‘Windows Firewall’. Make sure that Windows Firewall on the ‘Basic’

users only) Firewall setting on your PC may be rejecting

®

XP SP2 users.>

tab is set to On.

2. Click the ‘Exceptions’ tab and ‘Add port’ button.

3. Enter any name, port number (54295 for network scanning and
54926 for network PC-Fax receiving), select ‘UDP’ and click ‘OK’.

4. Make sure if the new setting is added and is checked, and then click

Your computer cannot find
your machine.

‘OK’.

For Windows

<For Windows
Firewall setting on your PC may be rejecting the necessary network
connection. For detail, see the instruction above.
<For Macintosh
Re-select your machine in the DeviceSelector application located in

Macintosh HD/Library/Printers/Brother/Utilities or from the mode l of

®

XP SP1 users, please visit the Brother Solutions Center.

®

user>

®

users>

ControlCenter2.

Other Difficulties

Incorrect LCD language See How to change LCD language on page 6-10.

I cannot see the LCD clearly. Change the contrast settings.

(See How to improve the LCD viewing on page 6-10.)

6 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE

How to change LCD language

You can change the LCD language.

1

Press Menu.

2

Press or to select 0.Initial Setup.
Press

3

Press or to select 0.Local Language.
Press

4

Press or to select your language.
Press

5

Press Stop/Exit.

Set.

Set.

Set.

How to improve the LCD viewing

You can adjust the LCD contrast for a sharper and more vivid
display. If you are having difficulty seeing the LCD from your position,
try to change the contrast settings for improved viewing.

1

Press Menu.

2

Press or to select 0.Initial Setup.
Press

3

Press or to select 2.LCD Contrast.
Press

4

Press or to select Dark (or Light).
Press

5

Press Stop/Exit.

Set.

Set.

Set.

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is
Low. When the beeper is on, the machine will beep when you press
a key or make a mistake.

1

Press Menu.

2

Press or to select 0.Initial Setup.
Press

3

Press or to select 3.Volume.
Press

4

Press or to select your option.
(Low, Med, High or Off)
Press

5

Press Stop/Exit.

Set.

Set.

Set.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 10

How to improve print quality

Cleaning the print head

To ensure good print quality, the machine will regularly clean the
print head. You can start the cleaning process manually if needed.

Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colours at a time (Cyan/Yellow/Magenta), or all four colours
at once.

Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.

Caution

Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.

1

Press (Ink Management).

2

Press or to select Cleaning.
Press

3

Press or to select Black, Color or All.
Press
The machine will clean the print head. When cleaning is

finished, the machine will go back to standby mode
automatically.

Set.

Set.

If you clean the print head at least five times and the print has
not improved, call your Brother dealer for service.

6 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Checking the print quality

If faded or streaked colours and text appears on your output, some
of the nozzles may be clogged. You can check this by printing the
Print Quality Check Sheet and looking at the nozzle check pattern.

1

Press (Ink Management).

2

Press or to select Test Print.
Press

3

Press or to select Print Quality.
Press

4

Press Colour Start.
The machine begins printing the Print Quality Check Sheet.

5

Follow the instructions given on the sheet to see if the quality is
OK.

Colour block quality check

The LCD shows:

6

Check the quality of the four colour
blocks on the sheet.

7

If all lines are clear and visible, press (Yes) and go to
Step 10.

—OR—
If you can see missing short lines as shown below,

press (No).

Set.

Set.

Is Quality OK?

▲ Yes ▼ No

OK Poor

The LCD will ask you if the print
quality is OK for black and three
colours.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 12

Black OK?

▲ Yes ▼ No

8

Press (No) for black or three
colours with a problem.

The LCD shows:
Press

9

After cleaning is finished, press Colour Start. The machine will
start printing the Print Quality Check Sheet again and then
return to Step 5.

10

Press Stop/Exit.

If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or the expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)

After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer for service.

(Yes). The machine will start cleaning the print head.

Start Cleaning?

▲ Yes ▼ No

Caution

Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.

When a print head nozzle is
clogged the printed sample
looks like this.

6 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE

When the print head nozzle
is cleaned, the horizontal
lines are gone.

Checking the printing alignment

You should rarely need to adjust the printing alignment however, if
after transporting the machine your printed text becomes blurred or
images become faded then adjustment may need to be made.

1

Press (Ink Management).

2

Press or to select Test Print.
Press

3

Press or to select Alignment.
Press

4

Press Mono Start or Colour Start.
The machine begins printing the Alignment Check Sheet.
The LCD shows:

5

Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely matches number 0. If the
number 5 sample of both the 600 dpi and 1200 dpi are the best
matches, press
Step 8.

—OR—
If another test print number is a better match for either 600 dpi

or 1200 dpi, press (No) to select it.

6

For 600 dpi, press or
select
that most closely matches the
number 0 sample (1-8).

Press

7

For 1200 dpi, press or
select
that most closely matches the
number 0 sample (1-8).

Press

8

Press Stop/Exit.

Set.

Set.

(Yes) to finish Alignment Check and go to

to

the number of the test print

Set.

to

the number of the test print

Set.

Is Alignment OK?

▲ Yes ▼ No

600dpi Adjust

Select Best #5

1200dpi Adjust

Select Best #5

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 14

Checking the ink volume

You can check the ink that is left in the cartridge.

1

Press (Ink Management).

2

Press or to select
Ink Volume.

Press

3

Press or to select the colour you want to check.
The LCD shows the ink volume.

4

Press Stop/Exit.

Set.

Ink Volume

Bk:-+

You can check the ink volume from your computer. (For
Windows
CD-ROM or for Macintosh
User’s Guide on the CD-ROM.)

®

users, see Chapter 1 in Software User’s Guide on the

®

users, see Chapter 8 in Software

6 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Packing and shipping the machine

Whenever you transport the machine, use the packing materials that
came with your machine. If you do not pack the machine properly,
you could void your warranty.

Caution

It is important to allow the machine to ‘park’ the print head after a
print job. Listen carefully to the machine before disconnecting it from
the power source to ensure that all mechanical noise has stopped.
Not allowing the machine to complete this parking process may lead
to print problems and possible damage to the print head.

1

Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.

2

Remove all the ink cartridges and attach the yellow protective
parts. (See Replacing the ink cartridges on page 6-22.)

When attaching the yellow protective parts,
make sure they clip into place as shown in the diagram.

Caution

If you are not able to find the yellow protective parts, do NOT remove
the ink cartridges before shipping. It is essential that the machine be
shipped with the yellow protective parts or the ink cartridges in
position. Shipping without them will cause damage to your machine
and may void your warranty.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 16

3

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

4

Unplug the machine from the electrical socket.

5

Unplug the interface cable from the machine, if it is connected.

6

Wrap the machine in the bag and place it in the original carton
with the original packing material.

6 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE

7

Pack the printed materials in the original carton as shown below.
Do not pack the used ink cartridges in the carton.

8

Close the carton.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 18

Routine maintenance

Cleaning the scanner

Lift the document cover. Clean the scanner glass with isopropyl
alcohol on a soft lint-free cloth.

Document Cover

Clean the glass strip under the film with isopropyl alcohol on a
lint-free cloth.

Glass Strip

6 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Cleaning the machine printer platen

■ Be careful not to touch the paper feed star wheels or encoder

film.

■ Be sure to unplug the machine from the electrical socket before

cleaning the printer platen.

■ If ink is scattered on or around the printer platen be sure to wipe

it off with a soft, dry, lint-free cloth.

Encoder Film

Do NOT Touch!

Printer Platen
Clean Here

Paper Feed Star Wheel

Do NOT Touch!

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 20

Cleaning the Paper Pick-up Roller

1

Unplug the machine from the electrical socket and remove the
Jam Clear Cover.

2

Clean the Paper Pick-up Roller with isopropyl alcohol on a
cotton swab.

3

Re-insert the Jam Clear Cover.

4

Re-connect the power cord.

6 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot
counter automatically monitors the level of ink in each of the four
cartridges. When the machine detects an ink cartridge is running out
of ink, the machine will notify you with a message on the LCD.

The LCD will inform you which ink cartridge is low or needs replacing.
Be sure to follow the LCD prompts to replace the ink cartridges in the
correct order.

Even though the machine informs you that an ink cartridge is empty,
there will be a small amount of ink remaining in the ink cartridge. It is
necessary to keep some ink in the ink cartridge to prevent air from
drying out and damaging the print head assembly.

1

Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Replace Ink.

2

Pull the ink cartridge hook toward you and remove the ink
cartridge for the colour shown on the LCD.

Ink Cartridge
Hook

3

Open the new ink cartridge bag for the colour shown on the
LCD, and then take out the ink cartridge.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 22

Empty
Ink Cartridge

4

Remove the protective yellow caps.

Protective Yellow Cap

DO NOT TOUCH

Do not touch the area shown in the illustration above.

If the protective yellow cap comes off when you open the bag,
the cartridge will not be damaged.

5

Each colour has its own correct position. Keep the ink cartridge
in an upright position when you insert it into the slot. Press down
firmly on the ink cartridge until the hook snaps over it.

New Ink Cartridge

Ink Cartridge Hook

6

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

6 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE

7

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Black? ▲ Yes
▼ No. For each new cartridge you installed, press
automatically reset the ink dot counter for that colour. If the ink
cartridge you installed is not a brand new one, please be sure to
select (No).

If you wait until Ink Empty message is displayed on the LCD,
the machine will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

WARNING

If ink gets in your eyes, irrigate them with water immediately and call
a doctor if you are concerned.

(Yes) to

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 24

Caution

■ Do not remove ink cartridges if you do not need to replace them.

If you do so, it may reduce the ink quantity and the machine will
not know the quantity of ink left in the cartridge.

■ Do not touch the cartridge insertion slots. If you do so, the ink

may stain your skin.

■ If ink stains your skin or clothing, wash with soap or detergent

immediately.

■ If you install an ink cartridge in the wrong colour position, you

must clean the print head several times before you start printing
(after correcting the cartridge installation) because the colours
were mixed.

■ Once you open an ink cartridge, install it in the machine and use

it up within six months of installation. Use unopened ink
cartridges by the expiration date written on the cartridge
package.

■ Do not dismantle or tamper with the ink cartridge, this can cause

the ink to leak out of the cartridge.

■ Brother multifunction machines are designed to work with ink of

a particular specification and work to a level of optimum
performance when used with genuine Brother ink cartridges.
Brother cannot guarantee this optimum performance if ink or ink
cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than genuine
Brother cartridges with this machine or the refilling of empty
cartridges with ink from other sources. If damage is caused to the
print head or other parts of this machine as a result of the use of
ink or ink cartridges other than genuine Brother products due to
the incompatibility or lack of suitability of those products with this
machine, any repairs required as a result will not be covered by
the warranty.

6 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE

A

Appendix

On-screen programming

Your machine is designed to be easy to use with LCD on-screen
programming. User-friendly programming helps you take full
advantage of all the menu selections your machine has to offer.

Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if
you use the Menu table that begins on page A-3. These pages will
help you understand the menu selections and options that are found
in the machine’s programs.

Printing reports

The following reports are available.

1.Help List

2.User Settings

3.Network Config

(DCP-315CN only)

1

Press Menu.

2

Press or to select Print Reports.
Press

3

Press or to select the report you want.
Press

4

Press Mono Start.

Set.

Set.

Prints the Help List so you can see at-a-glance how to
quickly program your machine.

Lists your settings.

Lists your Network settings.

APPENDIX A - 1

Menu keys

Access the menu

Scroll through the current
menu level

Accept an option
Go to the next menu level

Exit the menu

You can access the menu mode by pressing Menu.
When you enter the menu, the LCD scrolls.

1.Copy

2.PhotoCapture

....

0.Initial Setup

You can scroll more quickly through each menu level by pressing the
arrow for the direction you want: or .

Select an option by pressing
LCD.

The LCD will then show the next menu level.
Press or to scroll to your next menu selection.
Press
When you finish setting an option, the LCD shows Accepted.

A - 2 APPENDIX

Set.

Set when that option appears on the

select Set

Main Menu Submenu Menu

1.

Copy

1.Paper Type — Plain

2.Paper Size — Letter

3.Quality — Best

4.Brightness —- +

5.Contrast —- +

Selections

The factory settings are shown in Bold.

select

to

accept

Options Descriptions Page

Sets the type of

Inkjet
Glossy
Transparency

Legal

A4

A5
10x15cm

Normal

Fast

- +

- +

- +

- +

- +

- +

- +

- +

paper in the paper
tray.

Sets the size of the
paper in the paper
tray.

Selects the Copy
resolution for your
type of document.

Adjusts the
brightness.

Adjusts the contrast
for copies.

to

exit

2-12

2-13

2-13

2-14

2-14

APPENDIX A - 3

Main Menu Submenu Menu

1.Copy
(Continued)

PhotoCapture

2.

6.Color
Adjust

1.Print
Quality

2.Paper &
Size

3.Brightness —- +

4.Contrast —- +

Selections

1.Red R:- +

2.Green G:- +

3.Blue B:- +

— Normal

—

The factory settings are shown in Bold.

Options Descriptions Page

R:- +

R:- +

R:- +
R:- +

G:- +

G:- +

G:- +
G:- +

B:- +

B:- +

B:- +
B:- +

Photo

Letter Glossy
10x15cm Glossy
13x18cm Glossy

A4 Glossy

Letter Plain
A4 Plain
Letter Inkjet
A4 Inkjet
10x15cm Inkjet

- +

- +

- +

- +

- +

- +

- +

- +

Adjusts the amount
of Red in copies.

Adjusts the amount
of Green in copies.

Adjusts the amount
of Blue in copies.

Selects the print
quality.

Selects the paper
and print size.

Adjusts the
brightness.

Adjusts the contrast. 3-10

2-15

3-9

3-9

3-10

A - 4 APPENDIX

Main Menu Submenu Menu

2.

PhotoCapture

(Continued)

5.Color
Enhance

6.Cropping — On

7.Borderless — On

8.Scan to
Card

Selections

Enhance:On

Enhance:Off

1.Quality

2.B/W File
Type

3.ColorFile
Type

The factory settings are shown in Bold.

Options Descriptions Page

1.White

Balance

- +

- +

- +

- +

- +

2.Sharpness

- +

- +

- +

- +

- +

3.Color

Density

- +

- +

- +

- +

- +

Off

Off

B/W 200x100 dpi
B/W 200 dpi

Color 150 dpi

Color 300 dpi
Color 600 dpi

TIFF

PDF

PDF

JPEG

Adjusts the hue of the
white areas.

Enhances the detail
of the image.

Adjusts the total
amount of colour in
the image.

Crops the image
around the margin to
fit the paper size or
print size. Turn this
feature Off if you
want to print whole
images or prevent
unwanted cropping.

Expands the
printable area to fit
the edges of the
paper.

Selects the Scan
resolution for your
type of document.

Selects the default
file format for black
and white scanning.

Selects the default
file format for colour
scanning.

3-11

3-12

3-13

3-13

APPENDIX A - 5

Main Menu Submenu Menu

3.LAN
(DCP-315CN
only)

1.Setup
TCP/IP

2.Setup
Misc.

0.Factory
Reset

Selections

1.BOOT
Method

2.IP Address [000-255].

3.Subnet
Mask

4.Gateway [000-255].

5.Node Name BRN_XXXXXX You can confirm the

6.WINS
Config

7.WINS
Server

8.DNS Server (Primary)

9.APIPA On

1.Ethernet Auto

— — Restore all network

The factory settings are shown in Bold.

Options Descriptions Page

Auto

Static
RARP
BOOTP
DHCP

[000-255].
[000-255].
[000-255]

[000-255].
[000-255].
[000-255].
[000-255]

[000-255].
[000-255].
[000-255]

Auto

Static

(Primary)

000.000.000.000
(Secondary)

000.000.000.000

000.000.000.000
(Secondary)

000.000.000.000

Off

100B-FD
100B-HD
10B-FD
10B-HD

You can select the
BOOT method that
best suits you needs.

Enter the IP address.

Enter the Subnet
mask.

Enter the Gateway
address.

Node name.

You can select the
WINS configuration
mode.

Specifies the IP
address of the
primary or secondar y
server.

Specifies the IP
address of the
primary or secondar y
server.

Automatically
allocates the IP
address from the
link-local address
range.

Selects Ethernet link
mode.

settings to factory
default.

See
Network
User’s
Guide
on the
CD-ROM

A - 6 APPENDIX

Main Menu Submenu Menu

3.Print
Reports

(DCP-115C,
116C, 120C
only)

4.Print
Reports

(DCP-315CN
only)

0.Initial
Setup

1.Help List — — You can print these

2.User
Settings

3.Network
Config

(DCP-315CN
only)

1.Date/Time — — Puts the date and

2.LCD
Contrast

3.Volume — High

0.Local
Language

Selections

——

——

— Light*

— English

The factory settings are shown in Bold.
*1It depends on your machine.

Options Descriptions Page

A-1

See
Quick
Setup
Guide

6-10

6-10

6-10

Dark

Med

Low

Off

French
German
Dutch
Italian

lists and reports.

time in your machine.

1

Adjusts the contrast
of the LCD.

Adjusts the volume
level of the beeper.

Allows you to c hange
the LCD Language
for your country.

APPENDIX A - 7

S

Specifications

Product description
General

Memory Capacity 8 MB (DCP-115C, DCP-116C, DCP-120C)

Automatic Document
Feeder (ADF)
(DCP-120C only)

Paper Tray 100 Sheets (80 gsm)
Printer Type Ink Jet
Print Method Piezo with 74 x 5 nozzles
LCD (Liquid Crystal

Display)

Power Source 220 - 240V 50/60Hz
Power Consumption (DCP-115C, DCP-116C)

(

Dimensions

(DCP-115C, DCP-116C, DCP-315CN) (DCP-120C)

16 MB (DCP-315CN)
Up to 10 pages

16 characters x 1 line (DCP-115C, DCP-116C,
DCP-120C)
16 characters x 2 lines (DCP-315CN), Back light

Power Save
Mode:
Standby:
Operating:

(DCP-120C)
Power Save

Mode:
Standby:
Operating:

(DCP-315CN)
Power Save

Mode:

)

Standby:
Operating:

Average 2.5 W
Average 6.5 W
Average 16 W

Average 3 W
Average 8 W
Average 21 W

Average 3.5 W
Average 8 W
Average 17 W

375 mm

135 mm

361 mm
373 mm

322 mm

345 mm

400 mm

453 mm

S - 1 SPECIFICATIONS

165 mm

361 mm

373 mm

402 mm

347 mm

322 mm

345 mm

174 mm

455 mm

Weight 5.5 kg (DCP-115C, DCP-116C, DCP-315CN)

6.0 kg (DCP-120C)

Noise Operating: 42.5 to 51 dB*

* It depends on printing conditions

Temperature Operating:

10 - 35°C

Best Print
Quality:

Humidity Operating:

20 - 33°C
20 to 80% (without condensation)

Best Print
Quality:

20 to 80% (without condensation)

Print media

Paper Input Paper Tray

■ Paper type:

Plain paper, inkjet paper (coated paper), glossy
paper*2, transparencies*1*2 and envelopes

■ Paper size:

Letter, Legal*
envelopes (commercial No.10, DL, C5,
Monarch, JE4), Photo card, Index card, Post
Card.

For more details, see Paper type and size for
each operation on page 1-10.

■ Maximum paper tray capacity: Approx. 100

sheets of 80 gsm plain paper

Paper Output Up to 25 sheets of A4 plain paper (Face up print

delivery to the output paper tray)*

*1Use only transparencies recommended for inkjet printing.

2

*

For glossy paper and transparencies, we recommend removing
printed pages from the output paper tray immediately after they
exit the machine to avoid smudging.

3

Legal paper cannot be stacked on the output paper tray.

*

3

, Executive, A4, A5, A6, JIS_B5,

2

SPECIFICATIONS S - 2

Copy

Colour/Black Colour/Black

Copy Speed Black

Up to 17 pages/minute (A4 paper)*

Colour

Up to 11 pages/minute (A4 paper)*

* Does not include the time it takes to feed the paper.

Based on Brother standard pattern. (Fast mode)
Copy speeds vary with the complexity of the document.

Multiple Copies Stacks up to 99 pages

Sorts up to 99 pages (DCP-120C only)

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Plain, inkjet or glossy paper:

(Monochrome)

■ Scans up to 1200 x 1200 dpi

■ Prints up to 1200 x 1200 dpi

(Colour)

■ Scans up to 600 x 1200 dpi

■ Prints up to 600 x 1200 dpi

OHP/Transparency:

■ Scans up to 600 x 600 dpi

■ Prints up to 1200 x 1200 dpi

Document Size
(DCP-115C, DCP-116C,
DCP-315CN)

Document Size
(DCP-120C)

Scanning Width 210 mm

Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm

ADF Width: 147 mm to 216 mm
ADF Height: 147 mm to 356 mm
Scanner Glass Width: Max. 216 mm

Scanner Glass Height: Max. 297 mm

S - 3 SPECIFICATIONS