For technical help, you must call the country where you bought the machine. Calls must be made from
within that country.
Register Your Product
By registering your product with Brother International Corporation, you will be recorded as the original owner
of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most
efficient way to register your new product, register on-line at
http://www.brother.com/registration
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Brother machine needs. You can download
the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most
from your Brother product.
http://support.brother.com
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
i
For Customer Service
In USA:1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:http://www.brother.ca/support
If you have comments or suggestions, write us at:
In USA:Printer Customer Support
Brother International Corporation
200 Crossing Boulevard
Bridgewater, NJ 08807-0911
In Canada:Brother International Corporation (Canada), Ltd.
Customer Experience Team
1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6
Service center locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us
on-line at http://www.brother-usa.com/service
Service center locations (Canada only)
For the location of a Brother authorized service center, visit us at http://www.brother.ca/support
Internet addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, Driver Updates and Utilities, and
User’s Guides: http://support.brother.com
For Brother Accessories & Supplies:
In USA: http://www.brothermall.com
In Canada: http://www.brother.ca
ii
User’s Guides and where do I find them?
Which manual?What’s in it?Where is it?
Quick Setup Guide
Product Safety Guide
User’s GuideLearn the Scan operations and security features,
Network User’s Guide
(ADS-2500We only)
Web Connect Guide
(ADS-2500We only)
Mobile Print/Scan Guide for
Brother iPrint&Scan
(ADS-2500We only)
Brother Image Viewer Guide for
Android™
Brother ScanViewer Guide for
iOS/OS X
Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are using.
This Guide also includes the Safety Instructions
before you set up your machine. Read the
instructions first.
learn how to perform routine maintenance, and see
troubleshooting tips.
This Guide provides useful information about
Ethernet network settings and security settings using
the Brother machine. You can also find supported
protocol information for your machine and detailed
troubleshooting tips.
This Guide provides useful information about
accessing internet services from the Brother
machine, as well as downloading images and
uploading files directly from internet services.
This Guide provides useful information about
scanning from your Brother machine to your mobile
device when connected to a Wi-Fi network. For more
information on Printing using this app to devices
supporting print refer to the guide.
This Guide provides useful information about using
your Android™ mobile device to view and edit
documents that were scanned by a Brother machine.
This Guide provides useful information about using
your iOS device or Macintosh computer to view and
edit documents that were scanned by a Brother
machine and saved to iCloud.
Printed / In the box
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
1
1
1
1
1
1
1
Visit us at http://support.brother.com
iii
Getting Started
FeaturesApplicationsWhat Can I Do?
Scan to PCScan to ImageControlCenter4
(Windows
ControlCenter2
(Macintosh)
Scan to OCRScan your document and
®
)
Scan your document directly
into a graphics application for
image editing.
convert it to text. This text can
be edited using your favorite
word processing software.
Where Should I Go for More
Information?
For scanning from the Control
Panel of the machine:
Save Scanned Documents on
Your Computer on page 120
For scanning from
ControlCenter4 (Windows
Home Mode: Basic Scan
on page 50
Advanced Mode: Basic Scan
on page 58
For scanning from
ControlCenter2 (Macintosh):
Scan to Image on page 74
For scanning from the Control
Panel of the machine:
Save Scanned Documents on
Your Computer on page 120
®
):
For scanning from
ControlCenter4 (Windows
Home Mode: Basic Scan
on page 50
Advanced Mode: Basic Scan
on page 58
For scanning from
ControlCenter2 (Macintosh):
Scan to OCR on page 75
®
):
iv
Scan to PC
(continued)
FeaturesApplicationsWhat Can I Do?
Scan to emailControlCenter4
(Windows
®
ControlCenter2
(Macintosh)
Scan your document to your
default email application, so
)
you can send the scanned job
as an attachment.
(continued)
Where Should I Go for More
Information?
For scanning from the Control
Panel of the machine:
Save Scanned Documents on
Your Computer on page 120
Scan to FileScan your document and save
it to a folder on your hard disk
in one of the file types shown
in the file type list. If you want
to scan your document as a
PDF file, select this method.
For scanning from
ControlCenter4 (Windows
®
):
Home Mode: Basic Scan
on page 50
Advanced Mode: Basic Scan
on page 58
For scanning from
ControlCenter2 (Macintosh):
Scan to E-mail on page 76
For scanning from the Control
Panel of the machine:
Save Scanned Documents on
Your Computer on page 120
For scanning from
ControlCenter4 (Windows
®
):
Home Mode: Basic Scan
on page 50
Advanced Mode: Basic Scan
on page 58
For scanning from
ControlCenter2 (Macintosh):
Scan to File on page 77
v
Scan to PC
(continued)
FeaturesApplicationsWhat Can I Do?
Scan Business
Cards
NewSoft Presto!
BizCard 6
(Windows
®
Macintosh)
Use the NewSoft Presto!
BizCard 6 application included
in the Brother MFL-Pro
and
software suite for scanning
business cards.
Scan Using the
TWAIN/WIA/
®
ISIS
Driver for
Windows
®
Users
Applications
supporting
TWAIN/WIA/ISIS
driver such as:
Nuance™
PaperPort™
12SE
Windows
®
Fax
and Scan
Windows
®
Photo Gallery
Captiva
®
QuickScan™
Pro
Use the Nuance™
PaperPort
™
12SE application
included in the Brother MFL
software suite, or other
applications supporting TWAIN
or WIA specifications, for
scanning.
You can also use the free trial
version of Captiva
®
QuickScan™ Pro, or other
applications supporting ISIS
specifications, for scanning.
Before scanning using the
®
ISIS
applications, you must
install the ISIS
®
scanner
driver.
Scan Using the
TWAIN/ICA
Driver for
Macintosh Users
Applications
supporting
TWAIN/ICA
driver such as:
Presto!
PageManager
Apple Image
Capture
Use the Presto! PageManager
application included in the
Brother MFL-Pro software
suite, or other applications
supporting TWAIN
specifications, for scanning.
After installing the Brother
MFL-Pro software suite, you
can also use the Apple Image
Capture application for
scanning.
WS Scan
(Windows
®
users only)
(ADS-2500We
only)
Windows
and Scan
Windows
Photo Gallery
®
Fax
®
Scan your document by using
the Web Services protocol.
The Web Services protocol
enables you to scan over the
network using your machine
and a computer running
Windows Vista
Windows
Windows
®
(SP2 or later),
®
7, Windows® 8 or
®
8.1.
Where Should I Go for More
Information?
Use NewSoft Presto! BizCard 6
(Windows
®
) on page 108
Use NewSoft Presto! BizCard 6
(Macintosh) on page 118
For scanning using the
TWAIN/WIA driver:
-
Pro
Scan Using Nuance™
PaperPort™ 12SE or Other
Windows
®
Applications
on page 96
For scanning using the ISIS
driver:
®
Scan Using Captiva
QuickScan™ Pro or ISIS
Applications (Windows
on page 119
For scanning using the TWAIN
driver:
Scan Using Presto!
PageManager or TWAIN
Applications (Macintosh)
on page 109
For scanning using the ICA driver:
Scan Using Apple Image Capture
(ICA Driver) on page 114
For installing drivers:
Install Drivers Used for
Scanning via Web Services
(Windows Vista
Windows
®
®
, Windows® 7,
8, Windows® 8.1)
in the Network User’s Guide
For scanning from the Control
Panel of the machine:
Scan Using Web Services
(Windows Vista
Windows
Windows
®
®
®
SP2 or Later,
7, Windows® 8 and
8.1) (ADS-2500We)
on page 138
®
®
®
®
)
vi
Scan from
the Control
Panel of the
Machine
FeaturesApplicationsWhat Can I Do?
Scan to USB—Scan your document and save
the scanned image on a USB
flash drive. You can configure
the settings on the control
panel of the machine.
Scan to FTP
(ADS-2500We
only)
Scan to Network
(Windows
®
users only)
Scan your document directly
to an FTP server on your local
network, or on the internet.
Scan your document directly
to a shared folder on your local
network, or on the internet.
(ADS-2500We
only)
Scan to email
Server
(ADS-2500We
only)
—Scan your document and send
it directly to an email address
from the machine. In addition,
because this feature can
assign an email address to the
machine, you can use the
machine to send documents
over your local network or the
internet to computers or other
Internet Fax machines.
Scan to Web
(ADS-2500We
only)
Scan your document and
upload it directly to Web
Services, such as Evernote,
Dropbox, Box and OneDrive,
without using a computer.
Where Should I Go for More
Information?
Save Scanned Documents on a
USB Flash Drive on page 123
Scan Documents to an FTP
Server (ADS-2500We only)
on page 128
Scan Documents to a Shared
Folder / Network Location
(Windows
®
) (ADS-2500We only)
on page 134
Send Scanned Documents
Directly to an Email Address
(ADS-2500We only) on page 140
Web Connect Guide
vii
From
Mobile
Devices
FeaturesApplicationsWhat Can I Do?
Scan
Documents
(Brother
iPrint&Scan)
Brother
iPrint&Scan
Scan your document directly
from your Android™ devices,
iOS devices, and Windows
Phone without using a
computer.
You can download and install
Brother iPrint&Scan from the
View or Edit
Scanned Data
(iOS/OS X)
(ADS-2500We
only)
Brother
ScanViewer
Google Play, App Store, or
Windows
Use your iOS device or
Macintosh computer to view
and edit images and
documents that were scanned
by a Brother machine and
®
Phone Store.
saved to iCloud.
You can download and install
Brother ScanViewer from the
App Store.
View or Edit
Scanned Data
(Android™)
(ADS-2500We
only)
Brother Image
Viewer
Use your Android™ mobile
device to view and edit
documents that were scanned
by a Brother machine.
You can download and install
Brother Image Viewer from
the Google Play.
Where Should I Go for More
Information?
Mobile Print/Scan Guide for
Brother iPrint&Scan
®
Brother ScanViewer Guide for
iOS/OS X
Brother Image Viewer Guide for
Android™
viii
Table of Contents
1General Information1
Using the Documentation ..........................................................................................................................1
Symbols and Conventions Used in the Documentation ......................................................................1
About This Machine ...................................................................................................................................2
Control Panel Overview (ADS-2000e) .......................................................................................................3
Control Panel Overview (ADS-2500We)....................................................................................................4
Business Cards and Plastic Cards ....................................................................................................32
Documents Longer than Standard-size .............................................................................................33
Documents not printed on standard-size paper.................................................................................34
Documents with Facing Pages ..........................................................................................................35
Receipts, Clippings, Photos, and Other Documents .........................................................................35
ix
4Prepare Your Network37
Before Scanning ......................................................................................................................................37
Before Network Scanning (ADS-2500We only) .......................................................................................38
Network License (Windows
Configure Network Scanning for Windows
Configure Network Scanning for Macintosh ......................................................................................42
Making corrections ..........................................................................................................................212
LED Indications (ADS-2000e only) ........................................................................................................213
Service Call Indications ...................................................................................................................221
CIndex223
xii
1
NOTE
General Information1
Using the Documentation1
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your
machine.
Symbols and Conventions Used in the Documentation1
The following symbols and conventions are used throughout the documentation.
1
CAUTION
IMPORTANT
NOTE
BoldBold typeface identifies keys on the machine control panel or computer screen.
ItalicsItalicized typeface emphasizes an important point or refers you to a related topic.
Courier New
(ADS-2500We only)
• Unless otherwise specified, screens and illustrations in this guide show the ADS-2500We.
• Unless otherwise specified, the screens in this manual are from Windows
on your computer may vary depending on your operating system.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
Notes tell you how you should respond to a situation that may arise or give tips about
how the operation works with other features.
Text in Courier New font identifies messages on the LCD of the machine.
®
7 and OS X v10.7.5. Screens
1
General Information
1
2
4
5
6
7
8
9
10
11
12
13
3
About This Machine1
1
1 Top Cover
Turn on your machine by opening the Top Cover.
2 Document Guides
3 Automatic Document Feeder (ADF)
4 Front Cover
5 Output Tray
6 Document Stopper
7 USB port
8 Control Panel (ADS-2500We only)
9 Cover Release Lever
10 AC Power Connector
11 USB Connector
12 LAN Connector (ADS-2500We only)
13 Kensington Security Slot
2
General Information
Control Panel Overview (ADS-2000e)1
1
2
3
4
5
1
1 Error Indicator (with LED)
The Error Indicator indicates that the machine is in an error state, see LED Indications (ADS-2000e only)
on page 213.
2 Power Indicator (with LED)
The Power Indicator blinks depending on the status of the machine.
3 Stop button
Press the Stop button to:
- Job Cancel
- Wake-up
- Error Recovery
- Disconnect Remote Setup
4 Scan to PC button (with LED)
Press the Scan to PC button to:
- Scan to PC
- Wake-up
5 Scan to USB button (with LED)
Press the Scan USB button to:
- Scan to USB
- Wake-up
3
General Information
1234
Control Panel Overview (ADS-2500We)1
1
1 Back Button
Press to go back to the previous screen or menu. The Back button does not light up when it is unavailable.
2 Home Button
Press to return to the Home Screen and Ready Mode. The Home button does not light up when it is
unavailable.
3 Stop Button
Press to stop or cancel your current action and return to Ready Mode. The Stop button does not light up
when it is unavailable.
4 Touchscreen LCD
Access the menus and options by pressing the Touchscreen.
4
General Information
Touchscreen LCD1
Change the Home Screen by swiping left or right, or pressing d or c on the LCD. You can set a default Home
screen if needed. See Set the Home Screen on page 14.
Clock Mode1
The LCD displays Clock Mode when the machine is idle. Clock Mode displays the date, time and current
machine status.
231
4
1
1 Date and Time
Current date and current time.
2
When WLAN is enabled, a four-level indicator shows the current wireless signal strength if you are using
a wireless connection.
0Max
3
Press to access all settings.
The information icon appears on the Touchscreen when there is an error or maintenance message. For
more information, see Error and Maintenance Messages on page 192.
5
General Information
5
4 Shortcuts
Press to set up shortcuts. Once you have set up shortcuts, press to view all of your shortcut options.
5 Scan
Press to access the Scan Mode.
1
6
General Information
NOTE
Scan Mode1
The LCD displays the current machine status when the machine is idle.
Scan 1Scan 2
231456
1 to FTP
Press to access the Scan to FTP function.
2 to Network
Press to access the Scan to Network function.
3 to PC
Press to access the Scan to PC function.
4 to USB
Press to access the Scan to USB function.
1
5 to E-mail Server
Press to access the Scan to E-mail Server function.
6 to Web
Press to access the Scan to Web function.
The information icon appears on the Touchscreen when there is an error or maintenance message. For
details, see Error and Maintenance Messages on page 192.
• This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
• MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used.
MascotCapsule is a registered trademark of HI CORPORATION in Japan.
7
General Information
IMPORTANT
NOTE
Basic LCD Operations1
To operate the LCD, use your finger to press the icon or option you want. To display and access all menus
or options, swipe left or right, or press a or b to scroll through them.
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine.
The following example shows how to change a machine setting. In this example, the Document Size setting
in Scan to USB is changed to Auto.
1 Swipe left or right, or press d or c to display Scan 2.
2 Press to USB.
3 Press Options.
4 Press a or b to display Document Size.
5 Press Document Size.
6 Press a or b to display Auto.
1
7 Press Auto.
Press to go back to the previous screen or menu.
8
General Information
General Setup (ADS-2000e)1
Set Sleep Mode1
1 Start the ControlCenter application.
Windows
1Click the (ControlCenter4) icon in the task tray and then select Open from the menu.
The ControlCenter4 window appears.
2Click the Device Settings tab (the example below uses Home Mode).
®
1
Macintosh
1Click the (ControlCenter2) icon in the Dock.
The ControlCenter2 window appears.
9
General Information
NOTE
2Click the DEVICE SETTINGS tab.
2 Click the Remote Setup button. The Remote Setup window appears.
For more information about Remote Setup, see Set Up the Brother Machine from Your Computer
on page 167.
3 Select General Setup in the folder tree (the example below uses Windows
®
).
1
4 Select how long the machine must be idle before it goes into Sleep Mode.
To exit Sleep Mode, do one of the following:
• Press any key.
• Open the Top Cover.
• Load your document.
5 Click OK.
10
General Information
Select Your Language1
1 Start the ControlCenter application.
Windows
1Click the (ControlCenter4) icon in the task tray and then select Open from the menu.
The ControlCenter4 window appears.
2Click the Device Settings tab (the example below uses Home Mode).
®
1
Macintosh
1Click the (ControlCenter2) icon in the Dock.
The ControlCenter2 window appears.
2Click the DEVICE SETTINGS tab.
2 Click the Remote Setup button. The Remote Setup window appears.
11
General Information
NOTE
3 Select Language in the folder tree (the example below uses Windows
®
4 Select a language from the Language on Remote Setup drop-down list.
5 Click OK.
).
1
You must close the Remote Setup window to save the language change.
12
General Information
Reduced Noise Mode1
Select the Reduced Noise Mode check box in Remote Setup to reduce acoustic noise while scanning.
Reducing noise may slow scan speed.
1
To start Remote Setup, see Set Up the Brother Machine from Your Computer on page 167 (the example
below uses Windows
®
).
13
General Information
General Setup (ADS-2500We)1
Set the Backlight Brightness1
You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing
the brightness setting.
1 Press .
2 Press General Setup.
3 Press LCD Settings.
4 Press Backlight.
5 Press Light, Med or Dark.
6 Press .
Set the Dim Timer for the Backlight1
1
You can set how long the LCD backlight stays on after the Ready Screen is shown.
1 Press .
2 Press General Setup.
3 Press LCD Settings.
4 Press Dim Timer.
5 Press Off, 10Secs, 20Secs or 30Secs.
6 Press .
Set the Home Screen1
You can set the Home Screen as Clock, Scan 1-2 or Shortcut 1-8.
For examples of these screens, see Touchscreen LCD on page 5.
When the machine is idle or you press , the machine will go back to the Home Screen that you have set.
1 Press .
2 Press General Setup.
3 Press Button Settings.
4 Press Home Button Settings.
5 Press Clock, Scan 1-2 or Shortcut 1-8.
6 Press .
14
General Information
Select Your Language 1
1 Press .
2 Press a or b to display Initial Setup.
Press Initial Setup.
3 Press Local Language.
4 Press a or b to display your language.
Press your language.
5 Press .
Memory Storage1
Your menu settings are stored permanently and, in the event of a power failure, will not be lost. Temporary
settings will be lost. If you have chosen Set New Default for your Scan to USB and Scan to E-mail Server
preferred settings, those settings will not be lost. Also, during a power failure, the machine will retain the date
and time for approximately 24 hours.
1
Beep Volume1
When the Beep setting is On, the machine will beep when you press a key or make a mistake.
You can choose a range of beep volume levels from Low to High, or choose Off.
1 Press .
2 Press General Setup.
3 Press Volume.
4 Press Beep.
5 Press Low, Med, High or Off.
6 Press .
15
General Information
Automatic Daylight Saving Time1
You can set the machine to change the time automatically for daylight saving time. The time will be adjusted
forward one hour in the spring and adjusted backward one hour in the autumn. Make sure you have set the
correct date and time in the Date & Time settings.
The factory setting is Off, therefore, you will have to change the Automatic Daylight Saving Time setting to
On as follows.
1 Press .
2 Press a or b to display Initial Setup.
3 Press Initial Setup.
4 Press Date & Time.
5 Press Auto Daylight.
6 Press On (or Off).
7 Press .
1
Sleep Mode1
You can enter how long the machine must remain idle (the maximum setting is 90 Mins and the default
setting is 15 Mins) before it enters Sleep Mode. The timer will restart if any operation is carried out on the
machine. If a wireless network is enabled, the machine will not enter Sleep Mode. To disable the wireless
network, see WLAN Enable/Disable (ADS-2500We only) on page 206.
1 Press .
2 Press General Setup.
3 Press Ecology.
4 Press Sleep Time.
5 Enter the length of time the machine is idle before entering Sleep Mode.
6 Press OK.
7 Press .
16
General Information
NOTE
Power Down Mode1
Power Down Mode is the lowest power consumption mode. If the machine is in Sleep Mode for four hours,
it will go into Power Down Mode automatically. To wake the machine, do one of the following:
Open the Top Cover.
Press .
Load your document.
Multifeed Detection1
Multifeed is that multiple pages were fed at the same time. When this feature is set to On, the machine will
detect a multifeed error. When this function detects a multifeed, confirm that the data scanned before the
multifeed has been saved, and then start scanning again at the next page or the beginning of the document.
(Scan to USB only)
If you selected JPEG as the file type, your Brother machine will save all data scanned before the multifeed
error occurred.
1 Press .
1
2 Press General Setup.
3 Press a or b to display Multifeed Detection.
4 Press Multifeed Detection.
5 Press On (or Off).
6 Press .
17
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