Breville BES920, BEP920BKS User Manual

Breville Customer Service Centre

The Dynamic Duo

Instruction Booklet

™

Australian Customers
Mail: Locked Bag 2000

Botany NSW 1455
AUSTRALIA

Phone: [phone]
Fax: [phone]

Customer Service:

Email:

[e-mail]

www.breville.com.au

www.breville.co.nz

Breville is a registered trademark of Breville Pty. Ltd. A.B.N. 98 000 092 928.

Due to continued product improvement, the products illustrated/photographed

in this brochure may vary slightly from the actual product.

Copyright Breville Pty. Ltd. 2015.

New Zealand Customers
Mail: Private Bag 94411

Botany Manukau 2163
Auckland NEW ZEALAND

Phone:
Fax: [phone]
Email:

[e-mail]

0800 273 845

Customer Service:

BEP920 ANZ E15

Suits all BEP920 models

CONGRATULATIONS

CONTENTS

4 Breville recommends safety first

12 Know your Breville product

on the purchase of your new

Breville product

16 Setting up your Breville product

19 Operating your Breville product

36 Care & cleaning

41 Troubleshooting

47 Coffees to try

3

PAGE HEADER..... PAGE HEADER.....

BREVILLE RECOMMENDS SAFETY FIRSTBREVILLE RECOMMENDS SAFETY FIRST

At Breville we are very safety conscious. We design and manufacture consumer products with
the safety of you, our valued customer, foremost in mind. In addition we ask that you exercise
a degree of care when using any electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS FOR
THE DUAL BOILER™

FOR ALL ELECTRICAL
APPLIANCES

• Carefully read all instructions
before operating and save for
future reference.

• Remove any packaging
material and promotional
labels or stickers before using
the appliance for the first
time.

• To eliminate a choking
hazard for young children,
remove and safely discard the
protective cover fitted to the
power plug of this appliance.

• Do not place the product near
the edge of a bench or table
during operation. Ensure the
surface is level, clean and free
of water and other substances.

• Do not let the cord hang over
the edge of a bench or table,
or become knotted. Keep
away from hot gas or electric
burner, or where it could
touch a heated oven.

• This appliance can be
used by children aged from 8
years and above if they have
been given supervision or
instruction concerning use
of the appliance in a safe way
and understand the hazards
involved. Cleaning and user
maintenance shall not be
made by children unless they
are aged from 8 years and
above and supervised. Keep
the appliance and its cord out
of reach of children aged less
than 3 years.

• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
understand the hazards
involved.

• Children shall not play with
the appliance.

• Regularly inspect the
supply cord, plug and actual
appliance for any damage. If
found damaged in any way,
immediately cease use of
the appliance and return the
entire appliance to the nearest
authorised Breville Service
Centre for examination,
replacement or repair.

• Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book. Any
procedure not listed in this
instruction booklet should be
performed at an authorised
Breville Service Centre.

• The installation of a residual
current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not
exceeding 30mA be installed
in the electrical circuit
supplying the appliance.
See your electrician for
professional advice.

4 5

5

PAGE HEADER.....

BREVILLE RECOMMENDS SAFETY FIRST

BREVILLE RECOMMENDS SAFETY FIRST

SPECIFIC INSTRUCTIONS
FOR BES920 DUAL BOILER

• This appliance is
recommended for household
use only. Do not use this
appliance for other than its
intended use. Do not use in
moving vehicles or boats.
Do not use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

always switch Off the
espresso machine by pressing
the Power button to Off,
switch Off at the power outlet
and unplug.

• Ensure the product is
properly assembled before
first use.

• Do not use any other
liquid apart from cold
mains/town water. We do
not recommend the use of
highly filtered, de-mineralised
or distilled water as this
may affect the taste of the

coffee and how the espresso
machine is designed to
function.

• Ensure the portafilter is firmly
inserted and secured into the
group head before starting an
extraction. Never remove the
portafilter during the brewing
process.

• Do not leave the product
unattended when in use.

• Do not touch hot surfaces.
Allow the product to cool
down before moving or
cleaning any parts.

• Use caution when operating
machine as metal surfaces are
liable to get hot during use.

• Use caution when using the
de-scale feature as hot steam
may be released. Before
de-scaling, ensure drip tray
is inserted. Refer to ‘Care &
Cleaning’ in this instruction
booklet.

IMPORTANT SAFEGUARDS FOR
THE SMART GRINDER™ PRO

FOR ALL ELECTRICAL
APPLIANCES

• Remove and safely discard

any packaging material and
promotional labels before
using the Breville Smart
Grinder™ Pro for the first time.

• To eliminate a choking

hazard for young children,
remove and safely discard
the protective cover fitted to
the power plug of the Breville
Smart Grinder™ Pro.

• Do not place the Breville

Smart Grinder™ Pro near
the edge of a bench or table
during operation.

• Do not place the Breville

Smart Grinder™ Pro on or
near a hot gas burner, electric
element or where it could
touch a heated oven.

• Do not operate the Breville

Smart Grinder™ Pro on a sink
drain board.

• Ensure that the surface is

level, clean and free of water.

• The Breville Smart Grinder™

Pro is not intended to be
operated by means of an
external timer or separate
remote control system.

• To protect against electric

shock, do not immerse the
grinder base, power cord or
power plug in water or allow
moisture to come in contact
with these parts.

• Always switch the Breville

Smart Grinder™ Pro off at
the power outlet and unplug
if Breville Smart Grinder™
Pro is to be left unattended,
if not in use, before cleaning,
before attempting to move,
disassembling, assembling
and when storing.

• Do not use attachments other

than those provided with the
Breville Smart Grinder™ Pro.

6 7

7

BREVILLE RECOMMENDS SAFETY FIRST BREVILLE RECOMMENDS SAFETY FIRST

• Do not operate the Breville

Smart Grinder™ Pro without
locking the bean hopper lid in
position. Keep fingers, hands,
hair, clothing and utensils
away from the bean hopper
during operation.

• The coffee grinder should

not be switched on until the
bean hopper and hopper lid
are locked into position in the
grinding chamber.

• Do not operate the Breville

Smart Grinder™ Pro,
continuously for longer
than 2 minutes as this could
cause overheating. Allow the
Breville Smart Grinder™ Pro
to cool down for 20 minutes
after long operation.

• Do not use the Breville Smart

Grinder™ Pro for any other
purpose than grinding
coffee beans.

• Do not use pre ground coffee

in bean hopper. The Breville
Smart Grinder™ Pro will not
grind food that is sticky, or
extremely hard, or make
pastes of any fruits, seeds
or herbs ie. curry pastes, nut
butters.

• Keep the Breville Smart

Grinder™ Pro and accessories
clean. Follow the Care and
Cleaning instructions.

• The installation of a residual

current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with a
rated current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.

• This appliance shall not be

used by children. Keep the
appliance and its cord out of
reach of children.

• Appliances can be used

by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
if they understand the hazards
involved.

• Children should be

supervised to ensure that
they do not play with the
appliance.

IMPORTANT SAFEGUARDS
FOR ALL ELECTRICAL
APPLIANCES

• Unwind the power cord fully

before use.

• Do not let the power cord

hang over the edge of a bench
or table or, touch hot surfaces
or become knotted.

• To protect against electric

shock, do not immerse the
appliance, power cord or
power plug in water or any
other liquid.

• It is recommended to

regularly inspect the
appliance. Do not use the
appliance if the power cord,
power plug or appliance
becomes damaged in any
way. Return the entire
appliance to the nearest
authorised Breville Service
Centre for examination
and/or repair.

• Any maintenance, other than

cleaning, should be performed
at an authorised Breville
Service Centre.

8 9

BREVILLE RECOMMENDS SAFETY FIRST FEATURES OF THE DUAL BOILER™

• This appliance is for

household use only. Do
not use this appliance for
anything other than its
intended use. Do not use in
moving vehicles or boats. Do
not use outdoors. Misuse may
cause injury.

• The installation of a residual

current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not
exceeding 30mA be installed
in the electrical circuit
supplying the appliance.
See your electrician for
professional advice.

• The appliance is not intended

to be operated by means of
an external timer or separate
remote control system.

• Connect only to a

220-240V power outlet.

TRIPLE HEAT SYSTEM

Dual Stainless Steel Boilers

Dedicated espresso and steam boilers for
simultaneous milk texturing and espresso
extraction at the optimum temperature.

Actively Heated Group Head

Commercial 58mm group head with
embedded element for optimal thermal
stability during extraction.

PRECISION CONTROL

Electronic PID Temperature Control

Electronic temperature control
delivers precise water temperature to
+/- 1°C for optimum espresso flavour.
Programmable.

Regulated Extraction Pressure

Over pressure valve (OPV) limits maximum
pressure for optimal espresso flavour.

Low Pressure Pre-Infusion

Gradually increases water pressure to gently
expand grinds for an even extraction.
Programmable.

Dual Pumps

Dedicated espresso and steam boiler
pumps help maintain constant pressure
throughout extraction.

ADDITIONAL FEATURES

LCD Interface

Displays current settings and simplifies
programming functions.

High Volume Instant Steam

Dedicated 950ml steam boiler delivers instant
and continuous steam.

Commercial Steam Wand

Stainless steel 360° swivel-action steam wand
with 3 hole tip for a silkier texture.

Volumetric Control

Manual or programmed 1 & 2 cup shot
volumes. Programmable for either duration or
volume.

Instant Hot Water

Dedicated Hot Water outlet for making
long blacks or pre-heating cups.

58mm Full Stainless Steel Portafilter

Helps to promote a more even extraction and
is easier to clean.

Shot Clock

Displays duration of the espresso shot
being extracted.

Programmable Shot Temp

Allows user to adjust water temperature to
achieve optimal espresso flavour.

SAVE THESE INSTRUCTIONS
FOR HOUSEHOLD USE ONLY

10 11

KNOW YOUR BREVILLE PRODUCT

KNOW YOUR BREVILLE PRODUCT

A. Top fill 2.5 litre removable water tank

with integrated water filter and backlit
level indicator.

A

I

B
C

J

D

E

K

F

G

H

L

M

B. POWER button
C. Backlit LCD interface displays current

settings and simplifies programming
functions.

D. MENU access and DISPLAY mode

buttons

E. Espresso pressure gauge monitors

extraction pressure.

F. Integrated & removable 58mm tamper
G. Actively heated 58mm group head with

embedded element for thermal stability
during extraction.

N

O

A

P

Q

H. 58mm full stainless steel portafilter
I. Convection heated 6 cup warming tray
J. Manual and programmable 1 & 2 cup

volume controls

K. Easy to operate steam lever for instant

and continuous steam.

L. Dedicated hot water outlet delivers

instant hot water for long blacks &
pre-heating cups.

R

M. 360° swivel action steam wand

ACCESSORIES

R. Stainless steel frothing jug
S. Single wall filter baskets (1 & 2 cup)
T. Dual wall filter baskets (1 & 2 cup)
U. Water hardness test strip
V. Allen key
W. Cleaning disc
X. Espresso cleaning tablets
Y. Cleaning tool
Z. Razor™ precision dosing tool

LCD INTERFACE

Display Modes

• Shot Temp

• Shot Clock Timer

• Clock

Programmable Functions

• Shot Temp

• Shot Volume - 1 & 2 cup

• Pre-Infusion

• Auto Start

with 3 hole tip for a silkier texture.

N. De-scale access point
O. Integrated tool storage tray
P. Drop down swivel foot for

easy manoeuvrability.

Q. Removable drip tray with Empty Me!

indicator.

S

T

W

NOT SHOWN

15 bar Italian pump
Dual stainless steel boilers
Electronic PID temperature control
Over pressure valve
Low pressure pre-infusion

Z

U

X

Y

V

Power save mode powers down and
switches machine off.

Safety thermal cut-out protection

12 13

KNOW YOUR BREVILLE PRODUCT

KNOW YOUR BREVILLE PRODUCT

Oii

Oi

A. Bean Hopper Lid

Air tight seal to maximise bean freshness.

A

B. Bean Hopper

450g bean hopper with locking system
for easy removal and bean transfer.

B

C. Hardened Stainless Steel Conical Burrs

Maximises particle size for full flavour
potential.

- Removable and Adjustable Upper Burr

D. Backlit LCD Screen

Displays grind setting, grind size,
number of shots or cups and current
grind time.

E. GRIND AMOUNT|PROGRAM Dial

Adjusts programmed amount to increase
or decrease dose.

C

F. SHOTS|CUPS Button

Selects number of shots or cups.

G. Grind Outlet
H. Grind Tray

Catches grind overflow.

D

I

E

F

J

Removable for easy cleaning.

I. Grind Size Dial

60 custom grind settings from espresso
to plunger.

J. START|PAUSE|CANCEL Button

ACCESSORIES

L. Portafilter Cradle 50–54mm
M. Portafilter Cradle 58mm
N. Conical Burr Cleaning Brush
O. Grinds Container

For storing ground coffee.

Oi - Container Cap
Oii - Container Lid

NOT SHOWN

Grinding Chamber

Minimises static of beans
before dispensing.

Automatic Thermal Safety Shut Off

Protects motor from overheating.

Power Saving/Sleep Mode

Unit powers down to standby after
5 minutes of non use.

Cord Storage

Starts, Pauses and Cancels operation.

G

K. Portafilter Activation Switch

Activates or cancels grinder with a press

K

of the portafilter.

H

O

L

M

N

14 15