Bosch THD2021GB Instruction Manual

GB

 Hotline

0844 892 89 23

IRL

Hotline

01450 2655

THD20..
Filtrino instructions for use

3

4

5

5a 5e

5b 5d

5h

2

5g

5i 5f

1

9

5c

6

6a

7

8

6b

11a 11b 10

3

THD20.. 06/2012

en

Table of Contents

¡ Danger of electric shock!

– Connect and operate the appliance only

according to the type plate specications.

– Use only if power cord and appliance

show no signs of damage.

– Use indoors at room temperature only

and not above 2000 m sea level.

– Use the appliance only in frost-free

rooms.

– This appliance is not intended for use by

persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
appliance by a person responsible for

their safety.
– Keep children away from the appliance.
– Children should be supervised to ensure

that they do not play with the appliance.
– In the event of malfunction, unplug the

appliance immediately.
– Repairs to the appliance, such as replac-

ing a damaged power cord, may only be

carried out by our customer service in

order to avoid risks.
– Never immerse the appliance or power

cord in water.
– Empty water tank daily and ll only with

cool, fresh, non-carbonated water. Do

not use chemically softened water.

¡ Risk of scalding

– Keep in mind that with settings between

70 °C and Q the water will be very hot.
– When drawing water, steam may escape

or hot water may splutter from the water

outlet.

¡ Risk of suffocation

– Do not allow children to play with

packaging material.

Congratulations on purchasing this
Bosch appliance.
You have acquired a high-quality
product that will bring you a lot of
enjoyment.

Check your new appliance for any
transport damage.
Dispose of the packaging (and of any
old appliance being replaced) in an
environmentally responsible manner.

Safety notes .............................................13

Overview ..................................................14

Operating controls .................................... 14

Display elements ......................................14

Using the appliance .................................. 15

Height adjustment ....................................15

Fill quantity ...............................................16

Child lock .................................................. 16

BRITA MAXTRA water lter system ........16

Descaling .................................................18

Maintenance and daily cleaning ............... 19

Disposal....................................................19

Guarantee ................................................19

Simple troubleshooting ............................19

Technical data ..........................................20

Safety notes

Please read the operating instructions
carefully and keep them for future refer­ence. Please pass on these manuals to
the new owner if you sell the appliance.

This appliance is designed for domestic
use or for use in non-commercial,
household-like environments. Household­like environments include staff areas in
shops, ofces, agricultural and other small
businesses or for use by guests at bed­and-breakfast establishments, small hotels
and similar residential facilities.

4

Rober t Bosch Hausgeräte GmbH

en

temp. set button

Press the temp. set button to cycle through
and select one of the temperature settings.
The selected temperature lights up.

Display elements

L

On this setting, ambient water will
be supplied.

70 °C
80 °C
90 °C

With the 70 °C, 80 °C and 90 °C
settings, the water will be heated to
the selected temperature.
Examples

70 °C – for white tea
80 °C – for green tea
90 °C – for instant beverages such

as hot chocolate or coffee
Note: The temperatures at the
water outlet can vary by approxi­mately ± 5 %.

Q

At this setting, the water will be
boiled. This setting is suitable, for
example, for black tea or instant
soups.

M

When the M icon lights up, the
BRITA MAXTRA lter cartridge
should be replaced. You can
continue to heat water. For informa­tion about replacing the water
lter cartridge, see the section
titled “ BRITA MAXTRA water lter
system”.
After changing the lter, hold down
the start/stop button for at least
2 seconds, M will cease to light.

O

The O icon lights up when the
water tank needs to be relled or is
missing. Remove the water tank, ll
it with fresh, cold water and return it
to its correct position.

N

The N icon lights up when the

appliance needs to be descaled.
Always follow the instructions in the
“Descale” section when you descale
the appliance.

Overview

1 on/off switch
2 Water outlet
3 start/stop button
4 temp. set button
5 Display elements

a L Ambient water

b Water at 70 °C
c Water at 80 °C
d Water at 90 °C
e Q Boiling water

f P Child lock
g O Add water / tank missing

h N Descale

i M Replace lter

6 Removable water tank
a Tank lid
b Float
7 Filter cartridge
8 Filter holder
9 Cable storage compartment
10 Height adjustment
11 Cup stand

a Drip tray
b Cup shelf

Operating controls

on/off switch

You use the on/off switch to turn the appli­ance on or completely off. When you switch
it on, all nine display items light up briey.
The selected temperature (for example,

L

) lights up as long as the appliance is

switched on.

Note: To save energy, it is recommended
to turn the appliance off after each use.

start/stop button

Press the start/stop button to draw water.
To cut off the water supply early, press the
button again.

Note: The temperature setting ashes
while the machine provides water.

5

THD20.. 06/2012

en

P

The P icon lights up when the child
lock is activated. At this point the
water heater is deactivated, but you
can still draw ambient water. To
learn more about this setting, read
the section titled “Child lock”.

M

+

N

M

and N flash at the same time
if there has been no hot water
drawn for some time. For hygienic
reasons, set the temperature to
90°C or Q and draw hot water (1 x).
Extinguish M and N; the tempera­ture last set lights up.

Using the appliance

General

With this appliance, you can lter water and
dispense it at room temperature or heated
to specic temperatures.
If you have questions regarding the lter
cartridge, contact the BRITA Consumer
Service at 0844 742 4800 (toll-free).

Note: The appliance is checked before
delivery, which means there may be some
isolated drops of water found. These drops
of water are harmless, simply remove with
a cloth.

Setting up the appliance

Before you use the appliance for the rst
time, do the following:

►

Remove lm.

►

Unroll or push in the right amount of
cable from the cable compartment and
plug the cable into a power outlet.

►

Remove the water tank and clean it
thoroughly under running water.

►

Insert the lter cartridge as described in
the section titled “ BRITA MAXTRA water
lter system”.

►

Fill the water tank up to the max mark
with fresh, cold water. Use only non­carbonated drinking water.

►

Replace the water tank and push it rmly
downward into place.

►

Set the on/off switch to on. All display
items will light up briey, and then the

90°C

icon stays lit.

►

Place a glass or cup holding at least
150 ml on the cup stand under the water
outlet.

►

Press the start/stop button to dispense
one portion of water to rinse the
appliance.

Note: Before using the appliance for the
rst time or after a long period of non-use,
do not drink the rst two glasses of water.

The machine is now ready to use.

Dispensing water

►

Set the cup stand to the appropriate
height for the cup or glass.

►

Place the cup or glass under the water
outlet.

►

Press the temp. set button to select the
desired temperature.

►

Press the start/stop button. The
water will dispense from the outlet. The
selected temperature ashes while the
water is dispensed.

Height adjustment

The adjustable cup stand lets you adjust
the distance between your cup or glass and
the water outlet. The lowest setting is suit­able for taller glasses and cups. For smaller
cups or soup cups you can insert the cup
stand into one of the upper openings.

Important: Don´t use the appliance without
the cup stand.

6

Rober t Bosch Hausgeräte GmbH

en

Fill quantity

The appliance ships with a preset ll
quantity of 250 ml. You can change this
quantity.
To adjust the ll quantity, proceed as
follows:

►

Hold down the temp. set button for at
least 5 seconds.

►

The indicator for the currently set ll
quantity ashes.

►

Press the temp. set button to select the
desired ll quantity:

L

= approx. 120 ml

70 °C = approx. 150 ml
80 °C = approx. 200 ml
90 °C = approx. 250 ml

Q

= approx. 300 ml

►

Press the start/stop button – the setting
is now stored.

Important: To keep the dispensed water
from overowing, make sure that you place
a sufciently large glass or cup under the
water outlet.
Note: To change this setting at any time,
repeat the above procedure.

Child lock

For safety reasons, this appliance is
equipped with a child lock. To activate it,
proceed as follows:

►

Press and hold the temp. set and start/
stop buttons simultaneously for at least

5 seconds. The L and P icons light up .
Info: When the child lock is activated, only
ambient water is available. When you press
the temp. set button, the L ashes; all
other settings are blocked.

To deactivate the child lock, proceed as
follows:

►

Press and hold the temp. set and start/

stop buttons simultaneously for at least

5 seconds. The P icon goes out.

BRITA MAXTRA water
lter system

In models equipped with a water lter
system, only BRITA MAXTRA water
lter cartridges may be used.

BRITA MAXTRA cartridges can be
purchased from retailers or directly from
Bosch Customer Service. (See the back
pages of these instructions for contact
information).
The appliance can be used with or without
a lter cartridge.
Keep in mind that you will enjoy the bene­ts of BRITA ltration only if a MAXTRA
lter cartridge is installed in the appliance.
Tea and coffee also have more aroma
when prepared with fresh, BRITA-ltered
water.
To use the machine without a lter, simply
remove the lter holder and the lter
cartridge and adjust the machine settings
accordingly.

Important: The Filter Yes/No setting
controls the lter replacement indicator.

Changing the lter setting

►

Turn the appliance off with the on/off
switch.

►

Press and hold the temp. set button.

►

Turn the appliance back on with the on/
off switch – the M icon ashes.

►

Press the start/stop button to select the
Filter Yes/No setting:
Yes = M lights up
or
No = M does not light up

►

Release the temp. set button – the set­ting is now stored, and the most recently
selected temperature lights up.

Note: To change this setting at any time,
repeat the above procedure.

After setting the lter to “yes”, the symbol

M

will light up after a certain time during
operation. The BRITA MAXTRA lter
cartridge is exhausted and needs to be
changed.

7

THD20.. 06/2012

en

To install a new lter cartridge, proceed as
follows:

Preparing and installing the BRITA
MAXTRA lter cartridge

►

Remove the lter cartridge’s protective
packaging.

►

Immerse the lter cartridge in cold tap
water and shake it lightly (for about ve
seconds) to remove any air bubbles.

►

Take the lter holder out of the water tank
and rmly insert the cartridge into the
holder until you hear a click.

►

Hold the lter holder under the water tap
and ll it with fresh, cold water; let the
water run through the BRITA MAXTRA
lter cartridge.

►

Repeat this procedure two or three times.

►

Place the lter holder with the lter
cartridge back into its position in the
empty water tank and ll the tank with
cold tap water.

►

Hold down start/stop button for at least
2 seconds to delete M.

Note: To replace the cartridge, simply
pull on the strap attached to the top of the
cartridge. When installing a new cartridge,
follow the above steps for preparing and
inserting a cartridge.

Used BRITA MAXTRA water lter

cartridges can be disposed of with
the regular household garbage. If you
have more questions, contact BRITA
Consumer Service at 0844 742 4800
(toll-free).

Important information

– Always store spare lter cartridges

sealed in the original packaging in a cool
and dry place.

– BRITA water lters are designed for use

only with municipally treated tap water
(note: this water is constantly control­led and according to legal regulations
safe to drink) or with water from private
supplies which has been tested as safe
to drink. If an instruction is received from
the authorities that mains water must be

boiled, the BRITA ltered water must also
be boiled. When the instruction to boil
water is no longer in force, the appliance
and lter funnel must be cleaned and
a new cartridge inserted to ensure any

residual contaminants are removed.
– Please lter cold tap water only.
– Clean the appliance and lter funnel

regularly.
– For certain groups of people (e.g. those

with impaired immunity and for babies), it

is generally recommended that tap water

should be boiled; this also applies to

BRITA ltered water.
– For hygiene reasons, the MAXTRA

cartridge contents are subject to special

treatment with silver. A very small

amount of silver may be transferred to

the water. This transference would be

within the World Health Organisation

(WHO) guidelines.
– During the ltering process, there may be

a slight increase in potassium content.

However, one litre of BRITA ltered water

contains less potassium than e.g. an

apple. If you have kidney disease and/

or follow a potassium restricted diet, we

recommend that you consult your doctor

before using a BRITA water lter.
– Should your BRITA appliance not be in

use for a prolonged period (e.g. holiday),

BRITA recommends that you take out the

cartridge, discard any water left inside

the BRITA water lter and loosely insert

the MAXTRA cartridge again. Before us-

ing the BRITA water lter again take out

the cartridge, clean the appliance and

funnel thoroughly and repeat the steps

of the instructions for use in chapter:

“Preparing and installing the BRITA

MAXTRA lter cartridge”.
– BRITA ltered water is dedicated for

human consumption. It is a perishable

food and as such please consume within

1 to 2 days.

8

Rober t Bosch Hausgeräte GmbH

en

– Like each natural product, the consist-

ency of the BRITA MicroporeFilter is
subject to natural variances. This can
lead to a slight abrasion of small carbon
particles into your ltered water, notice­able as black bits. These particles have
no negative health effects. If ingested,
they will not harm the human body. In
case you observe carbon particles,
BRITA recommends to ush the cartridge
several times or until the black bits
disappear.

– BRITA cannot accept responsibility or

liability if you do not respect our recom­mendations for the use and exchange of
the BRITA lter cartridge.

Descaling

Your appliance has an automatic descaling
programme. When the N icon lights up,
run the descaling programme as soon as
possible. If the descaling programme is not
run as instructed, the appliance may be
damaged.

Tip: With very hard, calciferous water,
please descale the appliance more often
than the N symbol is displayed. Even
ltered water contains low amounts of
calcium carbonate.

►

Turn the appliance off with the on/off
switch.

►

Press and hold the start/stop button.

►

Turn the appliance back on with the on/
off switch.

►

Release the start/stop button as soon

as the N symbol lights up.

Now proceed as described under “Running
the descaling programme”.

Suitable descaling agents are available
from Bosch Customer Service (Article
No. 310967) or from specialty retailers.

Notes:

– Never interrupt the descaling programme.
– Never drink any of the liquids used in

descaling.

– Never use vinegar or vinegar-based

products.
– Always remove the lter holder and the

lter cartridge before starting the descal-

ing programme.

Running the descaling programme

►

Remove the water tank, pour out any

remaining water, and reinsert it.

►

Prepare the descaling solution accord-

ing to the manufacturer’s instructions

and pour it into the water tank up to the

calc mark. A descaling agent approved

especially for this machine is available

from Bosch Customer Service (Article

No. 310967) or from specialty retailers.

►

Place a container holding at least 500 ml

under the water outlet. The container

must t the cup stand exactly and must

remain in place. Set the cup stand to the

lowest position.

►

Press and hold the start/stop button for

at least 10 seconds to start the descaling

programme.

►

The descaling programme will now

run automatically. The N icon ashes

while the programme is running. (The

programme runs for approx. 10 minutes).

The descaling solution is pumped

through the appliance in multiple phases

and then runs into the container until

the water tank is almost empty. A small

amount of solution is always left in the

tank.

►

When the most recently selected

temperature icon lights up, the descaling

program has nished.

►

Rinse the water tank thoroughly and ll

up to the max mark with fresh water.

►

Now select and draw warm water three

times to rinse out the appliance. Do not

drink this water!

Important: Do not interrupt the descaling
process under any circumstances. If the
programme is interrupted because of, for
example, too little water or a power failure,
it must be restarted.

9

THD20.. 06/2012

en

The appliance is now fully operational
again, and you can re-insert the lter
holder with the BRITA MAXTRA lter
cartridge.

Maintenance and daily
cleaning

¡ Risk of electric shock

Switch off and unplug the appliance before
cleaning.
Never immerse the appliance in water.
Do not use a steam cleaner.

►

Wipe the housing with a damp soft cloth.

►

Rinse out the water tank with water only.
Do not place it in the dishwasher.

►

The lid of the water tank and all parts
of the cup shelf can be washed in the
dishwasher.

►

Clean water tank daily and rell with
fresh water.

Disposal

Dispose of packaging in an environmen­tally-friendly manner. This appliance is
labelled in accordance with the European
Directive 2002/96/EG relating to waste
electrical and electronic equipment
– WEEE. The directive provides the
framework for the EU-wide take-back and
disposal of end-of-life appliances. Please
ask your specialist retailer about current
disposal facilities.

Guarantee

The guarantee conditions for this appliance
are as dened by our representative in the
country in which it is sold. Details regarding
these conditions can be obtained from
the dealer from whom the appliance was
purchased. The bill of sale or receipt must
be produced when making any claim under
the terms of this guarantee.

Right of modication reserved.

A

Simple troubleshooting

Problem Possible cause Remedy

The appliance is not working
and none of the control lights
are illuminated.

The appliance may have no
power supply.

Check the appliance to see if it is
connected to the power supply.

The machine is running but it is
not producing any water.

The water tank is not tted
correctly.

Please check that the water tank is
correctly tted.

The water tank was removed
during the brewing stage or
there is air in the system.

Draw the water once again.

The oat in the water tank is
stuck.

Clean the water tank and release
the oat.

It is not possible to set the
temperature.

The child-proof lock is activated. Deactivate the child-proof lock.

The water splutters when
drawn.

The cup stand is set too low. Reduce the distance between the

water outlet and the cup by raising
the cup stand.

Build-up of limescale in the
water outlet.

Descale the appliance as de­scribed in the chapter “Descaling”.

10

Rober t Bosch Hausgeräte GmbH

en

Problem Possible cause Remedy

The temperature of the water
drawn is too low.

The temperature set displays the
water temperature directly at the
water outlet.

Select a higher temperature.

The glass or cup is too cold. Rinse out the glass or cup with hot

water before lling it or draw water
rst to heat it up.

There is a build-up of limescale
in the appliance.

Descale the appliance as
described in the instructions.
With extremely calciferous water,
descale the appliance more often

than the symbol is displayed.
Water is collecting in the water
outlet.

Condensation water may result
due to physical properties.

It is normal for condensation to

appear, simply wipe it away.

The O symbol is lighting even

though there is a sufcient
amount of water in the water
tank.

The oat in the water tank is
stuck.

Clean the water tank and release

the oat.

N

lights up after only a few

drawing cycles.

Possible operating error. Descale the appliance as

described in the chapter

“Descaling”.

N lights up even though a lter

has been used.

Even ltered water contains low
amounts of calcium carbonate.

Descale the appliance as

described in the chapter

“Descaling”.

N lights up even though the

appliance has just been
descaled.

The descaling programme was
interrupted because of, for
example, too little water or a
power failure.

Carry out the descaling programme

again as described in the chapter

“Descaling”.

Loud “cooking and pumping”
noises are heard during the
drawing process.

The lter is set to “yes” (see
chapter “ BRITA MAXTRA
water lter system”) but there
is no lter in place. Build-up of
limescale in the appliance.

Descale the appliance as

described in the chapter

“Descaling”.

Finally, programme the correct

setting.

The used water is particularly
calciferous. Build-up of
limescale in the appliance.

The appliance must be descaled

more often than the N symbol lights

up. Follow the instructions outlined

in the chapter “Descaling”.

N, M and O are all ashing at

the same time, it is not possible
to draw any water.

The appliance has a fault. Disconnect the appliance from

the power supply and contact

Customer Service.

If you are unable to rectify the problem, please contact Customer Service.

Technical data

Power connection (voltage/frequency) 220-240 V / 50 Hz
Heater wattage 1600 W
Maximum static pump pressure 3.3 bar
Maximum water tank capacity (without lter) 2 litres

Length of power cable 80 cm
Dimensions (H x W x D) 290 x 223 x 267 mm
Weight, empty 2.3 kg

02/12

DE Deutschland, German

y

BSH Hausgeräte Service GmbH
Zentralwerkstatt
für kleine Hausgeräte
Trautskirchener Strasse 6 – 8
90431 Nürnberg

Online Auftragsstatus, Filterbeutel­Konfigurator und viele weitere
Infos unter: www.bosch-home.de

Reparaturservice*

(Mo-Fr: 8.00-18.00 erreichbar)

Tel.: [phone]
mailto:cp-servicecenter@
bshg.com

Ersatzteilbestellung*

(365 Tage rund um die Uhr erreichbar)

Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

*) 3,9 Ct./Min. aus dem Festnetz,
Mobilfunk max. 0,42 €/Min.

AE United Arab Emirates,

ةﺪﺤّﺘﻤﻟا ﺔّﻴﺑﺮﻌﻟا تارﺎﻣﻹا

BSH Home Appliances FZE
Round About 13,
Plot Nr MO-0532A
Jebel Ali Free Zone – Dubai
Tel.: [phone]
mailto:[e-mail]
www.bosch-home.com

AT Österreich, Austria

BSH Hausgeräte
Gesellschaft mbH
Werkskundendienst
für Hausgeräte
Quellenstrasse 2
1100 Wien
Tel.: [phone]*
Fax: [phone]
mailto:vie-stoerungsannahme@
bshg.com

Hotline für Espresso-Geräte:
Tel.: [phone]*
www.bosch-home.at

*innerhalb Österreichs zum Regionaltarif

AU Australia

BSH Home Appliances Pty. Ltd.
7-9 Arco Lane
HEATHERTON, Victoria 3202
Tel.: [phone]
valid only in AUS
mailto:[e-mail]
www.bosch-home.com.au

BA Bosna i Hercegovina,

Bosnia-Herzegovina

"HIGH" d.o.o.
Gradaaka 29b
71000 Sarajewo
Info-Line: 061 100 905
Fax: [phone]
mailto:[e-mail]

BE Belgique, België, Belgium

BSH Home Appliances S.A.

A

venue du Laerbeek 74
Laarbeeklaan 74
1090 Bruxelles – Brussel
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.be

BG Bulgaria

BSH Domakinski Uredi Bulgaria
EOOD
115 Tsarigradsko Chausse Blvd.
European Trade Center Building,
5th floor
1784 Sofia
Tl.: 02 892 90 47
Fax: [phone]
mailto:informacia.servis-bg@
bshg.com

BH Bahrain, 

Khalaifat Est.
P.O.BOX 5111
Manama
Tel.: [phone]
mailto:[e-mail]

BR Brasil, Brazil

Mabe Hortolândia
Eletrodomésticos Ltda.
Rua Barão Geraldo Rezende, 250
13020-440 Campinas/SP
Tel.: [phone]
Fax: [phone]
mailto:bshconsumidor@

A

TENTO.com.br
www.boscheletrodomesticos.com.br

BY Belarus, Беларусь

OOO "  "
.: 495 737 2961

mailto:[e-mail]

CH Schweiz, Suisse,

Svizzera, Switzerland

BSH Hausgeräte AG
Werkskundendienst für
Hausgeräte
Fahrweidstrasse 80
8954 Geroldswil
mailto:ch-info.hausgeraete@
bshg.com

Service Tel.: [phone]
Service Fax: [phone]
mailto:[e-mail]

Ersatzteile Tel.: [phone]
Ersatzteile Fax: [phone]
mailto:[e-mail]
www.bosch-home.com

CY Cyprus, Κύπρος

BSH Ikiakes Syskeves-Service
39, Arh. Makaariou III Str.
2407 Egomi/Nikosia (Lefkosia)
Tel.: [phone]
Fax: [phone]
mailto:bsh.service.cyprus@
cytanet.com.cy

CZ Česká Republika,

Czech Republic

BSH domácí spotebie s.r.o.
Firemní servis domácích
spotebi
Pekaská 10b
155 00 Praha 5
Tel.: [phone]
Fax: [phone]
www.bosch-home.com

DK Danmark, Denmark

BSH Hvidevarer A/S
Telegrafvej 4
2750 Ballerup
Tel.: [phone]
Fax: [phone]
mailto:BSH-Service.dk@
BSHG.com
www.bosch-home.dk

EE Eesti, Estonia

SIMSON OÜ
Raua 55
10152 Tallinn
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

ES España, Spain

BSH Electrodomésticos
España S.A.
Polígono Malpica, Calle D
Parcela 96 A
50016 Zaragoza
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.es

FI Suomi, Finland

BSH Kodinkoneet Oy
Itälahdenkatu 18 A, PL 123
00201 Helsinki
Tel.: [phone]
Fax: [phone]
mailto:Bosch-Service-FI@
bshg.com
www.bosch-home.fi

Lankapuhelimesta 8,28 snt/puhelu
+ 7 snt/min (alv 23%)
Matkapuhelimesta 8,28 snt/puhelu
+ 17 snt/min (alv 23%)

Kundendi

enst – Customer Service

02/12

FR France

BSH Electroménager S.A.S.
50 rue Ardoin – BP 47
93401 SAINT-OUEN cedex

Service interventions à domicile:
01 40 10 11 00

Service Consommateurs:
0 892 698 010

(0,34 € TTC/mn)

mailto:[e-mail]
Service Pièces Détachées et

A

ccessoires:

0 892 698 009

(0,34 € TTC/mn)

www.bosch-home.fr

GB Great Britain

BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to
order spare parts and accessories
or for product advice please visit
www.bosch-home.co.uk
or call
Tel.: [phone]*

*Calls from a BT landline will be charged at
up to 3 pence per minute. A call set-up fee
of up to 6 pence may apply.

GR Greece, Ελλάς

BSH Ikiakes Siskeves A.B.E.
Central Branch Services
17 km E.O. Athinon-Lamias &
Potamou 20
145 64 Kifisia

Greece – Athens
Tel.: [phone]
Fax: [phone]

North-Greece – Thessaloniki
Tel.: [phone]
Fax: [phone]

South-Greece – Heraklion/Kreta
Tel.: [phone]
Fax: [phone]

Central-Greece – Patras
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.gr

HK Hong Kong, 香

港

BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

HR Hrvatska, Croatia

BSH kuni ureaji d.o.o.
Kneza Branimira 22
10000 Zagreb
Tel:. [phone]
Fax: [phone]
mailto:informacije.servis-hr@
bshg.com

HU Magyarország, Hungary

BSH Háztartási Készülék
Kereskedelmi Kft.
Háztartási gépek márkaszervize
Királyhágó tér 8-9
1126 Budapest

Hibabejelentés
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

A

lkatrészrendelés
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.com

IE Republic of Ireland

BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12

Service Requests,
Spares and Accessories
Tel.: [phone]
Fax: [phone]
www.bosch-home.cu.uk

IL Israel,

לארשי

C/S/B Home Appliance Ltd.
Uliel Building
2, Hamelacha St.
Industrial Park North
71293 Lod
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

IN India, Bhārat,



BSH Customer Service Front Office
Shop No.4,Everest Grande,
Opp. Shanti Nagar Bus Stop,
Mahakali Caves Road, Andheri East
Mumbai 400093

IS Iceland

Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.: [phone]
Fax: [phone]
www.sminor.is

IT Italia, Ital

y

BSH Elettrodomestici S.p.A.
Via. M. Nizzoli 1
20147 Milano (MI)
Numero verde 800 829120
mailto:[e-mail]
www.bosch-home.com

KZ Kazakhstan, Қазақстан

IP ''Batkayev Ildus A.''
B. Momysh-uly Str.7
Chymkent 160018
Tel./Fax: [phone]
mailto:[e-mail]

LB Lebanon,



Teheni, Hana & Co.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh 1202 2040
Tel.: [phone]
mailto:[e-mail]

LT Lietuva, Lithuania

Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: [phone]
Fax: [phone]
www.senukai.lt

LU Luxembourg

BSH électroménagers S.A.
13-15 Zl Breedeweues
1259 Senningerberg
Tel.: [phone]
Fax: [phone]
mailto:lux-service.electromenager@
bshg.com
www.bosch-home.com

LV Latvija, Latvia

General Serviss Limited
Bullu street 70c
1067 Riga
Tel.: [phone]
mailto:[e-mail]

Elkor Serviss
Brivibas gatve 201
1039 Riga
Tel.: [phone]; -36
Fax: [phone]
mailto:[e-mail]
www.servisacentrs.l

v

MD Moldova

S.R.L. "Rialto-Studio"
.  98
2012 
./: 022 23 81 80
mailto:[e-mail]

02/12

ME Crna Gora, Montenegro

Elektronika komerc
Ul. 27 Mart br.2
81000 Podgorica
Tel./Fax: [phone]
Mobil: 069 324 812
mailto:[e-mail]

MK Macedonia, Македонија

GORENEC
Jane Sandanski 69 lok.3
1000 Skopje
Tel.: [phone]
Mobil: 070 697 463
mailto:[e-mail]

MT Malta

Oxford House Ltd.
Notabile Road
Mriehel BKR 14
Tel.: [phone]
Fax: [phone]
www.oxfordhouse.com.mt

MV Raajjeyge Jumhooriyyaa,

Maledives

Lintel Investments
Ma. Maadheli, Majeedhee Magu
Malé
Tel.: [phone]
mailto:mohamed.zuhuree@
lintel.com.mv

NL Nederland, Netherlands

BSH Huishoudapparaten B.V.
Taurusavenue 36
2132 LS Hoofddorp

Storingsmelding:
Tel.: [phone]
Fax: [phone]
mailto:bosch-contactcenter@
bshg.com

Onderdelenverkoop:
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.nl

NO Norge, Norway

BSH Husholdningsapparater A/S
Grensesvingen 9
0661 Oslo
Tel.: [phone]
Fax: [phone]
mailto:Bosch-Service-NO@
bshg.com
www.bosch-home.no

NZ New Zealand

BSH Home Appliances Ltd.
Unit F 2, 4 Orbit Drive
Mairangi BAY

A

uckland 0632
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.co.nz

PL Polska, Poland

BSH Sprzęt Gospodarstwa
Domowego sp. z o.o.

A

l. Jerozolimskie 183
02-222 Warszawa
Centrala Serwisu
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.pl

PT Portugal

BSHP Electrodomésticos Lda.
Rua Alto do Montijo, nº 15
2790-012 Carnaxide
Tel.: [phone]
Fax: [phone]
mailto:bosch.electrodomesticos.pt@
bshg.com
www.bosch-home.pt

RO România, Romania

BSH Electrocasnice srl.
Sos. Bucuresti-Ploiesti,
nr. 19-21, sect.1
13682 Bucuresti
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.com

RU Russia, Россия

OOO "БСХ Бытовая техника"
Сервис от производителя
Малая Калужская 19/1
119071 Москва
тел.: [phone]

mailto:[e-mail]
www.bosch-home.com

SA Saudi Arabia, ﺔﻳدﻮﻌﺴﻟا ﺔﻴﺑﺮﻌﻟا ﺔﻜﻠﻤﻤﻟا

BSH Home Appliances Saudi

A

rabia L.L.C.
Bin Hamran Commercial Centr. 6th
Floor 603B
Jeddah 21481
Tel.: [phone]
mailto:[e-mail]
www.bosch-home.com

SE Sverige, Sweden

BSH Hushållsapparater AB
Landsvägen 32
169 29 Solna
Tel.: [phone]
mailto:Bosch-Service-SE@
bshg.com
www.bosch-home.se

SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
37 Jalan Pemimpin
Union Industrial Building
Block A, #01-03
577177 Singapore
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]

SI Slovenija, Slovenia

BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: [phone]
Fax: [phone]
mailto:informacije.servis@
bshg.com
www.bosch-home.com

SK Slovensko, Slovakia

Technoservis Bratislava
Trhová 38
84108 Bratislava – Doubravka
Tel.: [phone]
Fax: [phone]
www.bosch-home.com

TR Türkiye, Turkey

BSH Ev Aletleri Sanayi
ve Ticaret A.S.
Fatih Sultan Mehmet Mahallesi
Balkan Caddesi No: 51
34770 Ümraniye, Istanbul
Tel.: [phone]
Fax: [phone]
mailto:[e-mail]
www.bosch-home.com

TW Taiwan, 台湾

A

chelis Taiwan Co. Ltd.
4th floor, No. 112 Sec 1
Chung Hsiao E Road
Taipei ROC 100
Tel.: [phone]
mailto:[e-mail]

UA Ukraine, Україна

ТОВ "БСХ Побутова Техніка"
тел.: [phone]

www.bosch-home.com

XK Kosovo

NTP GAMA
Rruga Mag Prishtine-Ferizaj
70000 Ferizaj
Tel.: [phone]
Tel.: [phone]
mailto:a_service@
gama-electronics.com

XS Srbija, Serbia

BSH Kućni aparati d.o.o.
Milutina Milankovića 11ª
11070 Novi Beograd
Tel.: [phone]
Fax: [phone]
mailto:informacije.servis-sr@
bshg.com

ZA South Africa

BSH Home Appliances (Pty) Ltd.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand – Johannesburg
Tel.: [phone]
Fax: [phone]
mailto:applianceserviceza@
bshg.com
www.bosch-home.com

Robert Bosch Hausgeräte GmbH

Carl-Wer y-Str. 34
81739 München
Germany

www.bosch-home.com

9000773389 – 06/12