Blackberry BBM for iPhone User Manual

BBM for iPhone
Version: 1.0
User Guide
Published: 2013-10-21
SWD-20131021135536192
Contents
About BBM....................................................................................................................................................4
Get started using BBM................................................................................................................................... 6
Navigating BBM.............................................................................................................................................6
Start a BBM chat........................................................................................................................................... 8
Do more with BBM.........................................................................................................................................9
View recent BBM activities.............................................................................................................................9
View your chat history.................................................................................................................................... 9
Join or create a BBM group..........................................................................................................................10
FAQs........................................................................................................................................................... 12
What sounds can I set for BBM?................................................................................................................... 12
What emoticons can I use?...........................................................................................................................12
Why don't all of my BBM contacts have profile pictures?...............................................................................12
Why can't I add a contact?........................................................................................................................... 12
How do I unblock a contact?.........................................................................................................................13
What is a BlackBerry ID?.............................................................................................................................. 13
How do I restore BBM?.................................................................................................................................13
Can I send PIN messages?............................................................................................................................13
Get additional support..................................................................................................................................14
Legal notice................................................................................................................................................. 15
User Guide About BBM

About BBM

With BBM, you can chat and share in real-time with your BBM contacts and groups. For example, you can share pictures, see when someone has read your message or is typing a reply, and update your BBM status or picture. Share your news with multiple people using broadcast messages, multiperson chats, and group chats.
With BBM Groups, you can plan events, track to-do lists, share pictures, and chat with up to 30 people at the same time without needing to add them all as BBM contacts.
You can use BBM over a Wi-Fi connection, such as while you're travelling to avoid extra data charges. Some wireless service providers offer ways for you to check your data usage so that you know whether your service plan is appropriate for how you use your device.
Tip: You can view this content on your device in BBM by tapping > .
Introducing BBM features
The features supported for BBM on your device include the following:
BBM profile: Choose a display picture, name, and status that your BBM contacts see. You can also view your unique BBM PIN from your profile by tapping Show Barcode.
Invite: Invite people to chat with you in BBM by scanning a BBM barcode or by entering a phone number, email, or BBM PIN. Contacts who don't have BBM yet can download it from your invitation.
Chat: Share your thoughts and experiences using instant messages, pictures, and voice notes.
Emoticons: Express yourself with classic BBM emoticons.
BBM Groups: Plan events, track to-do lists, share pictures, and chat with up to 30 of your friends, family, or coworkers in one group at the same time.
You can find more resources like community forums and advanced troubleshooting, contact a BlackBerry customer service representative, or ask your questions at blackberry.com/support/bbmiphone.
BBM icons
Chats
Unread message in a chat
Ping message Contact wants your attention
File has been sent or received
4
User Guide About BBM
Unread broadcast message
Draft message
Message has been sent
Message has been delivered
Message has been read
Message hasn't been sent yet Tip: Verify that your device is connected to the Internet.
Message couldn't be sent Tip: Touch and hold the message, and tap to resend
it.
Busy status icon
5
User Guide Get started using BBM

Get started using BBM

Navigating BBM

When you open BBM, all of your existing chats, including group chats, are displayed. You can interact with many areas of BBM. For example, tapping a contact once opens a BBM chat. Tapping the contact
again opens the contact's BBM profile. To access additional features, you can use the menus. Essential gestures:
• To view an item, simply tap it.
• To view actions for a specific item, such as a file or picture, touch and hold the item. You can slide your finger left on the menu to see the description for the action items.
To view general actions for the current screen, tap .
To access different sections of BBM, including the Invites and Updates screens, tap .

Signing in with your BlackBerry ID

The first time that you open BBM, you're prompted to create or sign in with a BlackBerry ID. A BlackBerry ID gives you access to BBM and any saved BBM data. You can only sign in with one BlackBerry ID.
When you create a BlackBerry ID, you also create a password recovery question and answer. Consider recording this information somewhere in case you ever need to recover your BlackBerry ID password.
To view your current BlackBerry ID information, do the following:
Tap > .
Your BBM contacts, profile, and groups are backed up based on your BlackBerry ID.

Change your BBM status or profile

Let your contacts know what you're doing or share your mood by changing your BBM name, status, or picture. If you have a status that you use often, such as a vacation notice, you can save it to use again later.
1. Tap your picture or name.
2. Do any of the following:
• To change the name that your contacts see, tap your current name.
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