Benq Joybook R31 User Manual

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Joybook R31 Series User’s Manual

Welcome

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Copyright

Copyright 2005 by BenQ Corporation. All rights reserved. No part of this publica­tion may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of this company.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any warranties,
merchantability or fitness for any particular purpose. Further, BenQ Corporation
reserves the right to revise this publication and to make changes from time to time in
the contents hereof without obligation of this company to notify any person of such
revision or changes.

Windows, Internet Explorer and Outlook Express are trademarks of Microsoft Cor­poration. Others are copyrights of their respective companies or organizations.

Joybook Models Covered by This

Manual

This manual contains the information about the following Joybook models:

• Joybook R31 series

Please note that the actual hardware or software capabilities will vary according to
the model you purchased. To determine your Joybook model, please refer to the label
on the packing box, or the printing on your Joybook.

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Table of Contents

BenQ Joybook R31 Quick Start Guide.............................................................1

Package Contents ....................................................................................... 1

Getting Your Joybook Ready for Use........................................................ 1

Expanding the Capabilities of Your Joybook ........................................... 3

Touring Your Joybook ...................................................................................... 5

Indicator Lights .......................................................................................... 6

Left Side View............................................................................................. 7

Right Side View .......................................................................................... 8

Rear View.................................................................................................... 9

Bottom View............................................................................................... 10

Function Hotkeys....................................................................................... 11

Getting Started with Windows XP ...................................................................13

Using the Battery and Power Related Functions .............................................14

Charging the Battery .................................................................................. 14

Checking the Battery Level ........................................................................ 14

Battery Low Signals and Actions ............................................................... 14

Replacing the Battery ................................................................................. 14

Power Management ................................................................................... 15

Hibernation ................................................................................................ 15

Activating Hibernation ....................................................................... 15

Setting up Fn+F12 Key Function ....................................................... 15

Using BIOS Setup..............................................................................................16

When and How to Use BIOS Setup .......................................................... 16

Navigating the BIOS Setup Screen ............................................................ 16

Startup Menu....................................................................................... 16

Chipset Menu ...................................................................................... 17

Boot Menu ........................................................................................... 17

Exit Menu ............................................................................................ 17

Using the QMedia Bar ...................................................................................... 18

Setting Up QMedia Bar.............................................................................. 18

Sending and Receiving E-mail................................................................... 19

Getting Online............................................................................................ 19

Listening to Music and Creating Custom Music Collections.................. 20

QMusic Workspace ............................................................................. 20

Playing a Music CD............................................................................. 20

Creating a Playlist ................................................................................ 20

Converting CD Music into MP3 Format ...........................................21

Creating an MP3 Music CD................................................................ 21

Viewing Digital Photographs, Creating Slide Shows and Calendars .......22

Photo Explorer Workspace .................................................................22

Viewing Images.................................................................................... 22

Creating a Slide Show or Screensaver................................................. 22

Making a Calendar .............................................................................. 23

Watching DVD/VCD Movies .................................................................... 24

PowerDVD Control Panel .................................................................. 24

Region Code Settings........................................................................... 25

Basic Operations .................................................................................. 25

Burning CD/DVD Using Nero Express..................................................... 27

Wireless Magic - Using the Built-In Wireless Network Function ...........30

Protecting Your Joybook from Viruses and Other Security Threats....... 31

Connecting to External Display Devices ..........................................................32

Connecting to a VGA Display Device .......................................................32

S-Video Output ..........................................................................................33

Installing Additional Memory ..........................................................................34

Recovering Your System ...................................................................................37

Using the Windows System Restore Tool .................................................37

Using the Quick Recovery Function.......................................................... 37

Using the Recovery CDs............................................................................. 38

Reinstalling Software or Driver...........................................................38

FAQ and Troubleshooting ................................................................................39

General ........................................................................................................ 39

Battery and Power ...................................................................................... 39

Connection .................................................................................................40

System .........................................................................................................40

Display......................................................................................................... 43

Information on Safety, Cleaning, and Battery Maintenance ..........................44

Safety ...........................................................................................................44

Battery Maintenance .................................................................................. 44

Cleaning Your Joybook ..............................................................................44

Table of Contents iii

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Service and Support.......................................................................................... 45

BenQ Joybook Global Online Service .......................................................45

Joybook Online Registration...................................................................... 45

Table of Contentsiv

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BenQ Joybook R31 Quick Start Guide

Package Contents

Before using your Joybook R31 for the first time, please check if you have all the
items with you. For details about what should be included in the package, refer to
the package contents label on the accessory box. If any of the items are missing or
appear to be damaged, contact your dealer. Save the packaging in case you need to
ship your Joybook for service.

Getting Your Joybook Ready for Use

1. Installing the battery

Turn your Joybook upside down and put it on a soft clean cloth. With the label
side of the battery facing up, slide it gently into the battery compartment until it
snaps into place. Move the release latch to the left as shown to lock the battery into
place.

2. Connecting the power

• Connect the power cord to the power adapter.

• Connect the power adapter to the power socket on your Joybook.

• Connect the power cord to a wall outlet and start charging the battery.

The power systems and plug types might vary depending on your country/region.

BenQ Joybook R31 Quick Start Guide 1

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When the battery is being chargd, the battery indicator lights up in amber. When the
battery is fully charged, the light turns into green.

For details about the colors and meanings of the indicators, refer to the figures in
Chapter 1 “Touring Your Joybook” on page 6.

3. Opening your Joybook

To open your Joybook, slide the latch to the right, and then lift the lid up.

4. Performing initial setup

Press the power button to start up your Joybook, and then follow the onscreen
instructions to complete the initial Windows XP setup.

BenQ Joybook R31 Quick Start Guide2

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Expanding the Capabilities of Your Joybook

Connect an external display device (such as a monitor or projector) to the VGA
port of your Joybook.

Connect USB peripherals to the USB port of your Joybook.

Connect a telephone line to the modem port of your Joybook and dial-up to the
Internet.

Access local area network (LAN) by connecting a network cable to the LAN port
of your Joybook.

BenQ Joybook R31 Quick Start Guide 3

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Use various PC cards on the market by inserting one into the PC card slot of your
Joybook.

Connect an earphone or microphone to the earphone or microphone jack to out­put or record sounds.

BenQ Joybook R31 Quick Start Guide4

Use the optical drive to access data on various kinds of discs or enjoy DVD/VCD
movies.

Output video images on your Joybook to a TV or AV device by connecting it to
the S-Video socket on your Joybook.

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Touring Your Joybook

Depending on the model of your Joybook, the appearance may be different from those shown in this manual.

M Speakers

Generates sounds from Joybook.

N Power Button

Turns Joybook on or off.

O Keyboard

Allows you to input data as well as access various special functions.

P Touch Pad

You can use the touch pad to conveniently control the cursor on the screen.

• To move the cursor, gently move your finger on the touch pad. The cursor will move

accordingly.

• Tap on the touch pad once to execute the same action as clicking on the left button of a

M

mouse.

• Tap twice to execute the same action as double-clicking.

R

Q

P

Q Left and Right Selection Buttons

N

Equivalent to the left and right buttons on a mouse.

O

R Built-in Microphone

Receives sounds and voices for recording.

Touring Your Joybook 5

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Indicator Lights

M Optical Drive Activity Indicator

Flashes green when Joybook is accessing data on the disc in the DVD-ROM/Combo/DVD-Dual drive.

N Hard Disk Drive Activity Indicator

Flashes green when Joybook is accessing data in the hard disk drive.

O Num Lock Indicator

Lights up in green when the Num Lock function is activated. For details, refer to "Function Hotkeys" on page 11.

M N O

P Q

R ST

P Caps Lock Indicator

Lights up in green when the Caps Lock function is activated.

Q Scroll Lock Indicator

Lights up in green when the Scroll Lock function is activated. For details, refer to "Function Hotkeys" on page 11.

R Wireless Network Indicator

Lights up in green when Joybook is ready for wireless network connection. (This function works only if an optional
Mini PCI wireless network card is installed.)

S Power Indicator

• Lights up in green when Joybook power is on.

• Flashes green when Joybook is in Standby mode.

T Battery Indicator

• Lights up in green when the battery is fully charged and connected to AC power.

• Lights up in amber when the battery is being charged.

• Flashes red when the battery is running low.

Touring Your Joybook6

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Left Side View

R SM N O P Q T U

M S-Video Out

Allows Joybook to outputs video signals to
a television set or VCR via an S-Video
cable.

N USB 2.0 Port

For connecting peripherals such as mice,
digital cameras and MP3 players that use
the USB interface.

O Earphone/SPDIF Audio Out-

put Jack
Connects to various audio devices, such as
earphones or external speakers for output­ting sounds and voices from Joybook.

P Microphone Input Jack

Connects to a microphone for recording
sounds and voices.

Q Ventilation Holes

For dissipating heat and keeping Joybook at
an optimal temperature.

R Modem Port

Accepts an analog telephone line for use
with the internal modem.

S Ethernet Port

Allows Joybook to connect to an 10/
100Base-TX Ethernet network.

T PC Card Expansion Slot

This slot accepts one Type-II PC card. You can use it
and various PC Cards on the market to further expand
the capabilities of your Joybook.

Insert the PC Card into the slot following the direction
indicated on the card and complete related driver set­tings according to the documentation of the card.

U PC Card Ejection Button

Before ejecting a PC card:

1. Quit all PC Card applications and shut down all PC
card functions.

2. Push in, then release the PC card eject button, caus­ing it to pop out.

3. When the button has popped out, push it in again to
eject the PC card.

Touring Your Joybook 7

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Right Side View

M N

M DVD-ROM/Combo/DVD-Dual drive (Optional)

Supports multi-functional optical module for reading music CDs, VCDs
and DVDs or burning CD-R/CD-RW or DVD+R/DVD+RW/DVD-RAM
(optional) discs. Discs can be inserted/ejected by pressing the small ejection
button on the drive.

If you wish to open the disc tray when your Joybook power is off, or it
can't be opened using the ejection button, insert a pointed object into

the tray ejection hole next to the ejection button to force open the disc
tray.

Touring Your Joybook8

O

N USB 2.0 Port

For connecting peripherals such as mice, digital
cameras and MP3 players that use the USB inter­face.

O Power Jack

Allows Joybook to connect to AC power.

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Rear View

M N O

M Kensington Lock Hole

You can attach a Kensington-type lock and cable to this hole to prevent theft.

N USB 2.0 Ports

For connecting peripherals such as mice, digital cameras and MP3 players that use the USB
interface.

O VGA Port

Allows Joybook to connect to external display devices, such as monitors and projectors.

Touring Your Joybook 9

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Bottom View

Q

M

P

O

M Hard Disk Drive Compartment

Accommodates the hard disk drive of Joybook.

N Battery Retainer A

Secures the battery in place.

O Battery Pack

Supplies power to Joybook when external power is not connected.

Touring Your Joybook10

N

P Battery Retainer B

Secures the battery in place.

Q Mini PCI Slot, Memory Expansion Slot and CPU Compartment

Accommodates the CPU and memory slot of Joybook. There is also a
Mini PCI slot for using an optional Mini PCI card. Depending on your
model, a Mini PCI wireless network card may have been pre-installed.

F

F

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Function Hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the Fn (Function) key at the lower left corner
of the keyboard, and then press the desired hotkey.

Depending on the area where your Joybook is purchased, the keyboard may be different from that shown in this section.

Fn + F1 Switches the wireless network radio on

and off. Upon booting Joybook,
default setting is off.

Fn + F3 Decreases speaker volume. F

Fn + F4 Increases speaker volume. F

Fn + F5 Switches display between the screen and

an external monitor, or allows simultaneous
display.

If the display mode is set to 256 colors
or lower, or in DOS mode, there will be

only two modes available: CRT only
and LCD & CRT.

Fn + F11 Switches the screen on or off.

Fn + F12 Serves as the standby or hibernate button

Fn + F6 Decreases screen brightness. FFn +

NumLk

Activates or deactivates the numeric keypad
integrated in the keyboard (indicated by the
light gray shade in the illustration above).

n + F7 Increases screen brightness.

n + F10 Activates or deactivates the speakers. FFn + ScrLk Activates or deactivates the scroll lock func-

tion. When activated, the screen moves one
line up or down when you press the up or
down arrow key (K, L).

that you can define with Windows' Power
Management. For details, refer to "Setting

Scroll Lock does not work in all pro­grams.

up Fn+F12 Key Function" on page 15.

Touring Your Joybook 11

S

R

M

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Windows Key
Functionally equivalent to clicking the S

tart button on Win-

Shift + + M

Cancels minimization of all windows.

dows Taskbar.

+ Tab

Makes the next item on the Windows Taskbar active.

+ R

Activates the R

un dialog.

Application Key

+ E

Opens the M

y Computer window for browsing disks and files.

Provides the same function as the right touch pad button,
bringing up a contextual pop-up menu.

+ M

Minimizes all windows.

Touring Your Joybook12

S

S

D

R

A

Y

Y

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Getting Started with Windows XP

Your Joybook may come installed with Windows XP, Microsoft's latest operating
system for consumer PCs.

The actual operating system pre-installed with your Joybook may depend. For more
information, please refer to the product specification.

The first time you start up your Joybook, Windows XP will ask you a few ques­tions. Answer the questions to ensure that your full rights are protected.

are asked to select the type of keyboard and you are not sure, please
check the specification label on the packing carton to determine the cor­rect keyboard type

After you are done answering the questions, Joybook will restart and then you will

enter Windows XP for the first time. Click S

and Support in the menu that appears. The Help and
Support Center will appear and you can find more information on how to use

Windows XP here.

Next, please follow the steps below to setup the language for non-unicode pro­grams settings in Windows XP.

1. Click S

tart and then CControl Panel.

.

tart and select HHelp

If you

3. Click R

4. Click the A

5. In the drop-down listbox, click to select your language and country.

6. Click OOK.

7. Click Y

egional and Language Options in the window that appears.

dvanced tab.

es.

2. Click D

ate, Time, Language, and Regional Options.

8. Click Y

es.

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Using the Battery and Power Related Functions

Charging the Battery

• Charging will not start if the battery's temperature is below 0 °C (32 °F) or above

45

°C (113°F).

• The charging process will stop and the Power Indicator flashes amber when the
battery's temperature gets above 60
may be damaged. Please contact your dealer.

• During charging, do not disconnect the AC adapter before the battery has been
fully charged; otherwise you will get a prematurely charged battery.

To charge the battery pack, connect the AC adapter to the computer and an elec-

trical outlet. The Battery Indicator on Joybook lights up in amber to indicate
that charging is in progress. You are advised to keep Joybook power off while the
battery is being charged. When the battery is fully charged, the Power Indicator
lights up in green.

It takes approximately 3.2 hours to fully charge the Li-Ion battery pack when Joy­book is off, and 4.5 hours to fully charge the Li-Ion battery pack when Joybook is
on.

After Joybook has been fully recharged, do not immediately disconnect and recon­nect the AC adapter to charge it again. Doing so may damage the battery.

The battery level may automatically decrease due to the self-discharge process
(0.21 % per day), even when the battery pack is fully charged (100 %). This happens
no matter if the battery pack is installed in Joybook.

°C (140 °F). If this happens, the battery pack

Checking the Battery Level

Any battery level indication is an estimated result. The actual operating time can be
different from the estimated time, depending on how you are using Joybook.

You can check the approximate battery level using the battery meter function of

Windows. To read the battery level in Windows, click the icon on Windows
Ta s k b ar .

Battery Low Signals and Actions

The Battery Low signal goes off when the battery has approximately 10% (Win­dows default setting) of its charge remaining. Joybook gives warning beeps or

messages and the Battery Indicator flashes red to alert you to take actions.

You can set up your threshold and Battery Low signals under Windows.

Immediately save your data upon Battery Low. The remaining operating time
depends on how you are using Joybook.

Always respond to Battery Low by placing your Joybook on Standby or Hiberna­tion mode, turning off the computer, or connecting the AC adapter. If you do not
take any action, the computer will automatically hibernate and turn off.

• If you are using a flash PC memory card, do not access the card during battery low
periods. This is because the access may take longer than the time it takes the bat­tery to run out of charge, thus making your access to the card unsuccessful.

• If you fail to save your data when the battery completely runs out of charge, then
you lose your data.

Replacing the Battery

• There is a danger of explosion if the battery is incorrectly replaced. Replace the
battery only with the computer manufacturer's optional battery packs. Discard
used batteries according to the dealer's instructions.

• Do not attempt to disassemble the battery pack.

If you often rely on battery power for a long period of time while traveling, you
may consider the purchase of an additional battery pack from your dealer and
keep it with you in a fully charged state as a backup.

To replace the battery pack:

1. Make sure that the computer is not turned on or connected to AC power.

2. Carefully place the computer upside down.

Using the Battery and Power Related Functions14

H

O

P

A

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3. Slide Battery Retainer A outward to the unlock position.

Battery Retainer A

4. Slide Battery Retainer B to the unlock position and, while still holding the
retainer, pull the battery away from its compartment.

Battery Retainer B

5. Fit another battery pack into place and slide Battery Retainer A to the lock
position.

Power Management

Your Joybook supports ACPI (Advanced Configuration and Power Interface) for
power management. The power management feature allows you to reduce the
power consumption for energy saving.

With an ACPI-compliant operating system such as Windows XP, power supply to
different computer components is controlled on an as-needed basis. This allows
maximum power conservation and performance at the same time.

• Power to the hard disk is turned off when the hard disk has been idle for a set

period.

• Power to the display is turned off when the display has been idle for a set period.

• When you press Fn+F12, close the cover, press the Power button or when the

entire system has been idle for a set period, Joybook enters Standby or Hiberna­tion mode. The hard disk and display are turned off and the entire system con­sumes less power.

For detailed information on power management, see Windows Help.

Hibernation

Hibernation is a very useful feature. People frequently open many applications
when they use computers. It takes some time to get all these applications open and
running, and normally they all have to be closed before the system can be turned
off.

When you use the Hibernation feature, you do not have to close the applications.
Joybook stores the state of your operation to a file on the hard disk and then shut
down. The next time you turn on your Joybook, you return to exactly where you
left off.

Activating Hibernation

1. Right-click on Windows Desktop and then select PProperties from the menu that
appears.

2. In the window that follows, click the Screen Saver tab and then click PPower....

3. Click the H

4. Click O

Setting up Fn+F12 Key Function

You can set up the action Windows performs (standby, hibernation or power off )
when you press the Fn+F12 function key combination.

1.Right-click on Windows Desktop and then select P
appears.

2. In the window that follows, click the SScreen Saver tab and then click PPower....

3. Click the A
or
drop-down menu.

4. Click OOK, and then click OOK again.

ibernate tab and then check the Enable hibernation checkbox.

K, and then click OOK again.

roperties from the menu that

dvanced tab and then click to select SStand by,HHibernate,SShut down

Ask me what to do from the WWhen I press the sleep button on my computer

Using the Battery and Power Related Functions 15

E

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Using BIOS Setup

BIOS (Basic Input/Output System) is a layer of software, called firmware, that
translates instructions from other layers of software into instructions that Joybook
hardware can understand. The BIOS settings are needed by Joybook to identify
the types of installed devices and establish special features.

You can visit http://support.BenQ.com for latest BIOS updates.

When and How to Use BIOS Setup

You need to use BIOS Setup when:

• You see an error message on the screen requesting you to run BIOS Setup.

• You want to restore the factory default settings.

• You want to modify some specific settings according to the hardware.

• You want to modify some specific settings to optimize system performance.

• The BIOS Setup screen shown in this chapter is for your reference only. The actual
items or settings on your Joybook may differ.

• The BIOS Setup program may have been updated after the publication of this man­ual.

• The settings you select in your operating system might override similar settings in
BIOS Setup.

To run BIOS Setup, press the F2 key when the BenQ logo appears on the screen
during system startup. The logo shows up on the screen for only a few seconds, so
you must press the F2 key quickly. The BIOS Setup main screen will appear as fol­lows.

The BIOS Setup screen can be divided into four areas:

• On the top line is the menu bar containing the titles of available menus. Each

menu title contains a specific menu.

• The center left column of the menu contains information regarding the current

settings of the system. If you open a pull-down menu and select an item that
provides multiple options, the left column will display a submenu where you can
make further selections.

• The right column of the menu contains details of the CPU and system memory.

• The bottom lines of the menu provide keyboard instructions for moving around

and making selections. When a menu item is highlighted, more detailed infor­mation is given.

Navigating the BIOS Setup Screen

Keyboard information can be found at the bottom of the screen. A brief descrip-

tion of keyboard usage is listed below:

Key Function

Left and right arrow keys
(I,!J)

Up and down arrow keys
(K, L)

Enter

Tab Jumps from one item to another.

Esc

Selects a menu title.

• Selects an item or option.

• Brings up/down the value.

• Brings up the sub-menu when an item with the

arrow

• Opens or closes the option window when an item

is selected.

• Returns to the previous menu if in a sub-menu.

• Closes the options window if one is open.

sign is selected.



Startup Menu

The Startup menu contains the basic configuration settings of the system.

• Date and Time: sets the system date and time.

• Boot Password: allows you to set the password for your system. If the E

Password to Power-On sub-item is enabled, the set password is always required
to boot the computer.

Using BIOS Setup16

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Chipset Menu

Shared Memory: allows you to set the shared memory size of the video controller.
The available options are 16M, 32M, and 64M. The default setting is 64M. After
the settings are chosen, the settings will not be re-allocated dynamically under
Windows mode.

Boot Menu

The Boot menu sets the sequence of the devices to be searched for the operating
system.

Boot Sequence: sets the first, second, third, and fourth booting device. The system
will try to boot from the first device but if it is not available, will try the next boot
device.

To select a boot device manually, press the F9 key when the BenQ logo appears on
the screen during Joybook startup. The boot menu will appear. Use the up and
down arrow keys (K, L) to select a boot device and then press the Enter key to con­firm.

Exit Menu

The Exit menu displays ways of exiting BIOS Setup. After finished with your set­tings, you must save and exit so that the new settings can take effect.

• Save and Exit: saves the changes you have made and exits BIOS Setup. After fin-

ished with your settings, you must save and exit so that the new settings can take
effect.

• Exit (No Save): exits BIOS Setup without saving the changes you have made.

• Default Settings: loads factory default values for all the items.

• Restore Settings: loads previously set values before running BIOS Setup.

Using BIOS Setup 17

O

Q

N

P

E

S

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Using the QMedia Bar

The QQMedia Bar integrates a number of software appli-

cations to enhance the multimedia experience on your Joybook. Click on the
small triangle button and a rotating button bar will appear.

From the QMedia Bar, you can:

Click to start up Internet Explorer and surf the Internet.

Setting Up QMedia Bar

Right-click on the QMedia Bar and a menu will appear on it.

Click to open O

Click to open Q

burn MP3 music onto a CD (requires optional CD-burner), convert and save CD
music into MP3 format, or create your personal favorite music album.

Click to start up PPowerDVD for playing DVD or movie clips.

Click to open N

files onto CDs.

Click to open P

photos.

Click to view the information about QMedia Bar.

utlook Express for accessing e-mail.

Music. You can use QMusic to listen to MP3 or CD music,

ero Express for burning your favorite music, photos and

hoto Explorer. It allows you to easily create and share your

You c an :

• Let QMedia Bar appear on top of all open programs by selecting AAlways on top.

• Close QMedia Bar by selecting E

• Adjust the size of QMedia Bar on the screen by selecting S

appropriate size.

xit.

ize and then select an

Using the QMedia Bar18

A

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Sending and Receiving E-mail

You can use Outlook Express to send and receive e-mail.

In order to use e-mail, you must have an account with an ISP (Internet service pro­vider) and perform needed software configuration. For detailed information on
accounts, passwords, e-mail servers and other settings, please consult your sys­tem administrator/ISP, or contact BenQ Customer Service for help.

1. Open Outlook Express by clicking on the button on the QMedia Bar

2. After the Outlook Express application window opens, you can start to write,
send and receive e-mail.

For more information on how to use Outlook Express, please consult the on-line
Help by clicking Help and then select Contents and Index.

Getting Online

You can use Internet Explorer to browse web pages on the Internet and access var­ious on-line information.

In order to get online, you must have an account with an ISP (Internet service pro­vider) and perform needed software configuration. For detailed information on
accounts, passwords and other settings, please consult your system administrator/
ISP, or contact BenQ Customer Service for help.

1. Open Internet Explorer by clicking on the button on the QMedia Bar.

2. After the Internet Explorer application window opens, enter the address for the
web page you wish to view in the A

For more information on how to use Internet Explorer, please consult the on-line
Help by clicking Help and then select Contents and Index.

ddress field and then click GGo.

Using the QMedia Bar 19

O

O

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Listening to Music and Creating Custom Music Collections

QMusic is the perfect tool for managing your favorite music collections. You can
use it to play music CDs and MP3 files, burn MP3 songs onto CDs, convert audio
CD tracks to MP3 format for storage on your hard disk drive, or create custom
music compilation.

Click the button on the QMedia Bar to open QMusic.

QMusic Workspace

1

4, 5,

6, 7

8

2

6 My Playlists This is the place to store your own music playlists.

MP3 Disc Playl-

7

ists

8 Media Panel Contains all available media data and playlists.

9 Play Buttons

3

15

14

10 Volume Button For adjusting playback volume.

11 Status Bar Displays the details of your song list.

12 Song List Displays songs in the media or selected playlist.

13 About QMusic Click to view QMusic version information.

14 Feature Buttons

15 Search Window

Playing a Music CD

1. Insert a music CD into the optical drive of your Joybook.

2. A few seconds later, the songs of the music CD will appear in the Song List.

3. Click the Play Buttons to play the CD.

This is the location where you can arrange the
directories for your favorite MP3 music and cre­ation of CD.

Used to control the playback actions when playing
music.

Allows you to customize sound effects, setup
QMusic or change play modes..., etc.

Allows you to search for a song in your music col­lection.

Creating a Playlist

9

No. Button/Icon Description

1 Action Buttons

2 Display Area

3 System Buttons

4 Music Library Lists your music file collections.

5My Sync

Using the QMedia Bar20

10

Used to execute certain actions in QMusic, such
as burning a CD, converting songs, stopping the
current action, adding songs or playlists..., etc.

Display the status of the action currently being
performed.

Controls the QMusic window or opens the on-line
Help.

This is where you can store the songs to be
updated to your Joybee MP3 Player or BenQ
mobile phone.

11

12

13

1. Click MMusic Library on the Media Panel and then click the button.

2. In the dialog that appears, give the playlist a name and then click O

3. Click the playlist you just created and then the button to add songs to the

playlist.

4. In the dialog that appears, browse to select the music files you wish to add and
then click O

5. Repeat step 4 if you wish to add more songs to the playlist.

Creating a playlist under Music Library adds actual music files to the list, while cre­ating a playlist under My Playlist only creates shortcuts to the music files. If the
music files are deleted, error will occur.

pen.

K.

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Converting CD Music into MP3 Format

1. Insert a music CD into the optical drive of your Joybook.

2. The songs on the music CD will automatically appear on the Song List. Click to
select the songs you wish to convert, or uncheck the unwanted ones.

3. Click the button. A new playlist named New Album will automatically be

created on the Media Panel below Music Library, and QMusic will start the con­version process. Depending on the number of songs you selected, this process
may take a while.

4. When the conversion process is completed, you will see the converted songs on
the Song List. To change the name of the playlist, right-click on it and select
Change Playlist Name.

Creating an MP3 Music CD

A CD-burner is required for creating an MP3 music CD.

1. Make sure that the CD-burner is ready and there is a blank recordable disc in
the burner.

2. Right-click a playlist under Music Library and select BBurn MP3 data disc.

3. Follow the instructions on the screen to proceed.

For more information on how to use QMusic, please consult the on-line Help by

clicking the button.

Using the QMedia Bar 21

P

V

S

A

R

S

D

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Viewing Digital Photographs, Creating Slide Shows and Calendars

Photo Explorer can help you manage your digital photographs and other images,
letting you easily view, print, and edit them, as well as create customized slide
shows.

Click the button on the QMedia Bar to open Photo Explorer.

Photo Explorer Workspace

12

4

4 Preview Pane

Slideshow Story-

5

board

3

Slideshow Tool-

6

bar

The Preview Pane allows you to preview the
image file or play the audio/video file selected in
the Browse Pane.

The Slideshow Storyboard helps you create an
multimedia slideshow using selected image files,
even if these files are located in different folders.

Contains buttons that allow you to deal with the
slideshow files.

Viewing Images

1. Locate the desired image files in the FFolder Tree.

2. Files in the directory you selected will be shown as thumbnails or in a list in the
Browse Pane. Select the image you wish to view.

3. The image you selected will be shown in the P
the Preview Pane will open the V

iewer window for a closer look at the image.

review Pane. Double-clicking in

Creating a Slide Show or Screensaver

Photo Explorer gives you an easy way to create a slideshow/screen saver using your
favorite media files. You can use this feature for demonstrations, presentations, or
simply for your own entertainment.

5

6

No. Button/Icon Description

The Folder Tree allows you to manage your files

1 Folder Tree

2Browse Pane

3 Viewer Toolbar

Using the QMedia Bar22

easily. Right-clicking the Folder Tree displays
commands for organizing and adding folders to
the Favorites List.

The Browse Pane allows you to easily look
through files in List or Thumbnail view. Double­clicking a file opens it in the Viewer (for image
files only) or its associated program.

The Viewer toolbar gives you quick access to fre­quently used commands.

1. Click the S

2. In the Browse Pane, select the files you wish to use in your slideshow project.
You can use audio, video, and image files.

3. On the Slideshow toolbar, click the A
Slideshow Storyboard. Repeat steps 2 and 3 if necessary (especially when files
are located in different folders).

4. Re-order the files by dragging them to another frame or select a file from the
storyboard, click the MMove button on the Slideshow toolbar then find the

frame where you would like to move the file and click once.

5. Remove selected files from the storyboard by clicking the R
on the Slideshow toolbar.

6. Click the S
images and customize the overall appearance of the slideshow.

To make an auto-running slideshow (for computer playback), set a constant
image duration in D
slideshow, select C

lideshow button on the Viewer Toolbar.

dd button or drag selected files to the

emove button

lideshow Options button to apply a transition effect between

efault duration. Otherwise, to allow manual control of the

ontrol manually with keyboard or mouse.

S

S

S

P

E

S

C

T

P

F

T

C

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7. To set different display durations and add sound annotation to individual
images, select the image(s) in the Slideshow Storyboard and the S

lideshow

Options button.

8. To add background music starting at a certain image in the slideshow, drag and
drop the file(s) beneath the desired image in the Slideshow Storyboard. Each
time you add music, be it single or multiple selected files, the selected music
will be inserted as a single clip beneath the range of images it will play alongside
with.

Repeat the above process to add more background music to various parts of the
slideshow.

If the duration of a music clip is shorter than the total duration of the range of
images which it was applied to, the music will continuously be replayed until its
corresponding images have all been displayed. To avoid replaying music, you can
synchronize the duration of images with the duration of the music by checking
both durations first before adding music.

• To append more music files to a music clip, hold down the <Ctrl> key and drag

selected files from the Browse Pane onto the starting image of the music clip.

• To move a music clip to another image, drag it to the desired image.

If the image already had accompanying music, the transferred clip will totally
replace it.

9. Click the S

10. When you are satisfied with the slide order, click the S

how button to preview the slideshow with the present settings.

ave button, then

define a name and location to save the slideshow file (*.UES).

11. Depending on the purpose of your slideshow, there are different methods of
preparing the file for viewing:

• The slideshow can be viewed at any time on your Joybook by double-clicking on

the (*.UES) file you created in step 10.

• Click the P

ackage button to copy all the files used in the slideshow to a sepa­rate folder where they can be easily accessed so you can e-mail the entire show to
a friend or relative that also uses Photo Explorer.

• Click the E

xport button to create a Web Slideshow that can be uploaded to a
Web server, or packaged in a self-extracting EXE file, so it can be e-mailed to a
friend or relative (Photo Explorer is not needed by the recipient).

• Click the S

The screen saver that you create is linked to the files you selected to make it. Mov­ing or deleting these files breaks the links, so that the screen saver will not function
properly.

creen Saver button to use your slideshow as a screen saver.

Making a Calendar

1. With a thumbnail selected in the Browse Pane, click TTools on the Viewer Tool­bar and then select C

2. In the Calendar dialog box, from the T

either P

ortrait or LLandscape .

3. Select the calendar template that you prefer.

4. Move any of the calendar elements (month, year, etc.) by selecting and then
dragging it to a position you prefer.

5. Resize any of the elements by selecting it then dragging any of the nodes located
at the corners and along the sides of the element's bounding box.

6. Adjust the font type, style and color for each of the different elements by click­ing the F

ont and Color button. In the Font and Color dialog box, select the ele­ment that you would like to modify by selecting it in the Text Preview window
or from the Item drop-down menu.

7. Now you can choose to output your calendar in different ways:

• Click the PPrint Setup button to configure your printer. Click PPrint to send the

current calendar to your printer as a print job.

• Click WWallpaper to set the current calendar as your Windows Desktop Wallpaper.

o Clipboard to send the current calendar to the clipboard so you can

• Click T

open it in another program such as an image-editing program, where you could
further enhance the calendar.

8. Click C

For more information on how to use Photo Explorer, please consult the on-line Help
by clicking Help and then select Ulead Photo Explorer Help.

lose to exit the Calendar dialog box.

alendar.

emplate section, select a page layout -

Using the QMedia Bar 23

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Watching DVD/VCD Movies

Click the button on the QMedia Bar to open PowerDVD. With Power-

DVD, you can watch DVD/VCD movies or play music with your Joybook.
When PowerDVD is opened, a control panel and a movie window will appear on

the screen.

PowerDVD Control Panel

Main Controls

2 3

1

10 11

No. Button/Icon Hotkey Description

1 A/V Options pad

Navigational

2

slider

Current media

3

type

4 Display area

5 Control wheel Refer to Control Wheel.

Volume adjust-

6

ment

7 Capture frame C

8 Full screen Z

4

.
(Period)

+, Q, -

5

Activates/inactivates A/V Options pad.

Displays elapsed time visually. Click
along slider to jump to other locations.

Displays the current media type.

Displays DVD title/chapter number and
elapsed time.

Increase, mute, or decrease the vol­ume.

Captures video content as bitmap
image files.

Switches between full screen and win­dows mode.

6

12 13

7 8 9

14 15 16

9 Configuration Ctrl+C

10 About Ctrl+A Displays information about PowerDVD.

11 Upgrade F3

12 Select source Ctrl+O Selects the media source for playback.

Next audio

13

stream

14 Next subtitle U

15 Menu L Accesses all available DVD menus.

Menu/Number

16

pad

H

/

Configuration settings are all located
here.

Allows you to upgrade your program, if
available.

Switches among available audio
streams.

Switches among available subtitles dur­ing playback.

Activates/inactivates Menu/Number
pad.

A/V Options Pad

1
2

3

No. Button/Icon Description

Audio output

1

mode

2 Equalizer preset Displays all available audio equalizer presets.

Video enhance-

3

ment

Displays all available audio output modes.

Displays all available video effects.

Menu/Number Pad

1 2

No. Button/Icon Hotkey Description

Navigation but-

1

tons

Navigates through DVD menus.

4

3

5

6
7

8

9
10
11

Using the QMedia Bar24

S

S

N

N

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2 Enter Accepts the selected option.

3 1 - +10 Number pad.

4 Karaoke K Switches among karaoke modes.

5 Eject Ctrl+E Opens the disc drive door.

6 Next angle A

7 Repeat Ctrl+R Repeats titles, chapters, songs, etc.

Shuffle; AB

8

Repeat; Go Up

9Visualization

10 Add bookmark Ctrl+F2

11 Go to bookmark F2 Directly goes to bookmarked scenes.

U, X, R

Switches among available angles, if
any.

Plays tracks randomly; repeats selected
scenes; return to disc menu.

Plays computer-generated visualiza­tions.

Adds bookmarks for specific DVD
scenes.

Control Wheel

2 3

1

8 9

No. Button/Icon Hotkey Description

1 Shuttle reverse

2 Previous P Returns to previous chapter.

3Pause

4 Shuttle forward

5 Next N Jumps to next chapter.

6 Play Enter Plays media.

7 Step forward T Goes to next frame.

8 Step backward Ctrl+B Goes to previous frame.

9 Stop S Stops playback.

Space
Bar

Shuttles reverse at incremental speeds
indicated by green point.

Pauses playback.

Shuttles forward at incremental speeds
indicated by green point.

4

5
6
7

Region Code Settings

Most of the DVD titles in today's markets are governed by a regional code that
divides the world into six separate regions. This ensures maximization of revenues
for motion picture studios' theatrical and home releases, which times and dates
vary from region to region.

1. Open PowerDVD and insert the DVD you wish to play into the optical drive.

2. Upon inserting your DVD, note the dialog box. Click OOK.

3. After the region has been set, this dialog box will no longer prompt you unless
an encoded DVD title from another region is inserted.

PowerDVD will only allow you to set the regional settings five times until the
regional code is fixed. Subsequently, playback of DVD titles will be specific to one
region. Some DVD titles may not be region-specific.

Basic Operations

Playing DVDs

1. Open PowerDVD, insert your DVD disc and click the PPlay button. Be sure that
the source is correct. If not, click the
drive.

2. A warning message or copyright information will appear depending on the
DVD title. Usually, this content cannot be skipped over.

3. After the promotional content, you will be presented with the main menu. With
your mouse, select by clicking once. The DVD will begin playing.

4. To use the Menu/Number pad, click the outer button to the farthest right cor­ner of the user interface and a pad will appear (located to the right of the Con­trol Wheel).

5. To S

top or PPause, click them accordingly.

Select source button and choose the right

Playing VCDs/SVCDs

1. Open PowerDVD and insert the VCD/SVCD you wish to play into the optical
drive. Be sure that the source is correct. If not, click the S
and choose the right drive.

2. Click the PPlay button. The VCD/SVCD will begin playing. Depending on the
VCD/SVCD title, some may offer a title menu. Depending on your title, the on
screen menu selection can be clicked on directly or use the N
select.

• All VCDs/SVCDs will have the capability of navigating, so put the navi-

gational slider to full use and navigate as you wish.

• Yo u m ay al s o SShuttle Forward or SShuttle Reverse.

• Click N

ext or PPrevious to skip or return to chapters depending on if

your title supports it.

elect source button

umber Pad to

Using the QMedia Bar 25

C

R

A

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Playing Media Files

The simplest way to play media files is to drag and drop a file directly onto the
PowerDVD control panel or movie window. This includes all media file types that
are supported by PowerDVD and playlist formats (.m3u and .pls).

1. Open PowerDVD and open the Windows Explorer (or any folder).

2. Browse to find the file you wish to play, click it, drag it over to the PowerDVD
control panel or movie window, and then drop it.

3. PowerDVD will begin playback.

Playing Audio CDs

1. Open PowerDVD, insert the Audio CD you wish to play and click the PPlay but­ton.

2. To change your Audio CD playlist, click the MMenu button during playback or
during pause mode. By default, your playlist will duplicate all the tracks avail­able on your Audio CD from the left window. Click C
or R

eset to return to the default setting.

3. Select tracks and click A
press the <Ctrl> key when selecting or press the <Shift> key to select tracks in a
row.

4. Click O

For more information on how to use PowerDVD, please refer to the on-line Help by
clicking the Help button.

K when you are finished.

dd to add to your Playlist. For selecting multiple tracks,

lear to clear your playlist

Using the QMedia Bar26

C

M

A

F

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Burning CD/DVD Using Nero Express

The Nero Express software that comes with your Joybook allows you to burn dif­ferent types of data to CD by simply following the easy step-by-step instructions.

Click the button on the QMedia Bar to open Nero Express.

1. Insert a blank CD into the CD-burner.

2. Take burning an audio (music) CD that you can play on any audio CD player as
an example, select C

icon , and then click the M

D from the drop-down menu, move the cursor onto the

ake Audio CD item that appears underneath.

4. Browse to select the music files in the dialogue box that appears and then click
Add. Repeat this step if you want to burn more music files onto the CD.

3. In the window that follows, click A

5. When you are done selecting files, click F

dd.

inished.

Using the QMedia Bar 27

D

O

N

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6. The total selected file size will be calculated and displayed by a blue bar at the
bottom part of the window. If the blue bar goes over the dotted red line, you
have to delete some files from the selected files list by right-clicking a file and

elete. Click NNext.

select D

7. The following window will appear. Click BBurn.

8. Nero Express will start burning files on to the CD.

9. When the burning process has been carried out successfully, the following dia­logue box will appear. Click O

10. Click N

ext.

K.

Using the QMedia Bar28

E

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11. You can now choose to burn another CD with the same selection of files again,
burn a CD with different files, enter Cover Designer to design the cover for the
CD you just burned or save the setting of this CD for future use. Or, you can
simply click E

For more information on how to use Nero Express, please consult the on-line Help

by clicking the icon on the Nero Express welcome window and then select

Help Topics.

xit to exit Nero Express.

Using the QMedia Bar 29

C

W

A

O

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Wireless Magic - Using the Built-In Wireless Network Function

If your Joybook is equipped with a wireless network card, you can access Ethernet
network wirelessly without the constraints of network cables.

At home or in the office, you need an access point, which serves as an air station to
make transmission possible. Outdoors in places such as in coffee shops or library,
you can inquire the service personnel about an account.

When travelling by air, please be sure to turn off wireless networking to avoid any
possible risks to flight safety.

• You can use the Ralink wireless network configuration (RaConfig) utility or the
standard configuration tool of the Windows system to setup and connect to a
wireless network. For more information about how to use the RaConfig utility,

double-click the icon on Windows Taskbar and then click the Help button in

the window that appears.

• The description below illustrates the steps necessary for setting up and connect­ing to a wireless network using the standard configuration tool of the Windows
system.

1. Make sure that you are located within the wireless network service area and you

have already obtained the user name and password for accessing such network
from the service provider.

2. Press the Fn + F1 hotkey combination several times until the Wireless Network

Indicator lights up in green.

3. Double-click the icon on Windows Taskbar.

4. In the window that follows, click C

hange advanced settings...

5. Click the W
my wireless network settings checkbox. Click A

ireless Networks tab, and then check the UUse Windows to configure

dd.

6. Enter the SSID and network key provided by the network administrator or
those specified by the documentation of your access point, and then click O

K.

Using the QMedia Bar30

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7. Click VView Wireless Networks.

8. In the window that follows, the available wireless network connection detected
by Joybook will appear. Click a wireless network in the window and then click
Connect.

Protecting Your Joybook from Viruses and
Other Security Threats

An anti-virus software CD has been included with your Joybook. Be sure to install
the anti-virus software from the disc supplied.

When Joybook is connected to a wireless network, the signal strength and connec­tion status will appear on Windows Taskbar.

To set up a wireless network connection to an access point in your home or office,
please refer to the documentation of the access point for necessary procedures and
settings.

Using the QMedia Bar 31

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Connecting to External Display Devices

Connecting to a VGA Display Device

When giving a presentation, you can output Joybook's video signal to an external display device, such as a projector or monitor. Press the Fn + F5 hotkey combination to
switch between Joybook's own screen and the external display device, or use simultaneous display.

Monitor

Projector

Connecting to External Display Devices32

G

T

C

T

O

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S-Video Output

The S-Video Out port allows you to output display signals to a television set or
VCR for viewing or recording. To do so, follow the steps below:

1. Turn off Joybook and connect it to the TV or VCR using an S-Video cable.

2. Turn on Joybook, right-click on Windows Desktop and select G

Output,T
nation to switch to the TV.

V in the menu that appears. Or, you can use the Fn + F5 hotkey combi-

raphic options,

3. If the panel of an external device is connected through the S-Video Out port, do
the following:

• Go to C

• Select TTV.

• Select T

ontrol Panel,AAppearance and Themes,DDisplay,SSettings,AAdvanced,SS3

Display.

V Type and TTV Output.

TV

VCR

• Click O

The settings of TV Broadcast System may vary by country/region. For more infor­mation on which system is used in your country/region, please check with your
local authorities.

K.

Connecting to External Display Devices 33

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Installing Additional Memory

You can replace the existing memory module with a higher-capacity one. Before
you upgrade or replace memory, please check on the BenQ web site to determine
the module which can be used, or contact BenQ distributor or customer service
center. It is recommended that you take your Joybook to the BenQ distributor or
customer service center for the upgrade or memory replacement.

The memory of your Joybook can be extended to up to 2GB.

Please follow the steps below to consult the FAQ information and find out the

types of BenQ certified memory modules for your Joybook:

1. Connect to BenQ On-line Service and Support (http://support.BenQ.com).

2. Click FAQ.

3. Click Joybook.

1. Disconnect the AC adapter. Turn off your Joybook and turn it over.

Memory

Cover

Battery

Installing Additional Memory34

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2. Slide the battery retainers to the open position. 3. Remove the battery as shown.

4. Use a screwdriver to remove the screw that secures the memory cover.

5.!Open the cover.

Installing Additional Memory 35

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6. Align the memory module with the slot, and then insert it. When inserting, pay
attention to the direction of the memory module.

8. Replace the cover, and use a screwdriver to secure it with the screw.

Installing Additional Memory36

7. Gently push the free edge downwards until the module locks into place.

9. Install the battery, and then slide the battery retainers to the original locked posi­tion. Connect the AC adapter. When you start Joybook, it will automatically test and
configure the new memory.

N

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Recovering Your System

Should your system become unstable and you wish to restore it to its original state
or make a backup, you can do so following either of the methods below:

1. The Windows System Restore tool

2. The Quick Recovery function of your Joybook

3. The supplied Recovery CDs

It is recommended that you try the Windows System Restore tool before attempt­ing the other 2 options.

System recovery is a data destructive process. You should backup all data and
applications prior to restoring. Please make sure your system is connected to AC
Power before continuing.

Using the Windows System Restore Tool

1. Start your Joybook to Windows.

2. Insert Recovery CD Disc 1 into the optical drive.

3. The Windows System Recovery tool will appear on the screen automatically.
Follow the on-screen instructions to proceed.

Using the Quick Recovery Function

Your Joybook provides you with a Quick Recovery method from its hard drive.

To recover using the quick recovery method:

1. Restart your Joybook.

2. During the restart process, press the F10 key when you see "F10 to Recover" on
the upper left part of the screen. A language selection menu will appear. Click to
select the language you prefer.

3. The following options will then appear on the screen. Use the touch pad or Tab
key to make your selection and then press the Enter key to confirm.

This process will ERASE ALL data in your system drive (C:) and restore the sys­tem to default factory configuration: restores the system disk (C:) of your Joybook
to its original, factory preload state.

If this option is selected, all programs you installed or data you saved on drive C:
will be erased. However, data on drive D: will not be affected.

To backup all data in your system drive (C:) to drive (D:), please click "Next".
Please make sure your system is connected to AC Power before continuing: back
up all data on drive C: to drive D:. Click N
appear:

ext and the following options will

Start creating backup files. First please check your drive D: for sufficient free space
and the disk format must be FAT32. If you already have an old backup file on
drive D:, then the backup file will be replaced: start backing up all data on drive C:
to drive D:.

• Old backup data will be overwritten by a new one.

• Before you select this option, make sure that there is enough space on drive D: for
storing the backup data and the disk format of drive D: is FAT32. For example, to
back up 6GB data on drive C: to drive D:, you need at least 3GB free space on
drive D:. You can follow the steps below to check the used or available space and
disk format of drive C: and D:.

1. Click the Start button and then select My Computer.

2. Right-click on the C: or D: drive icon and then select Properties from the menu

that appears.

• Do not delete the file Mysystem.pqi in the MyBackup folder in drive D:. Otherwise
the backup data will be deleted.

Restore all data to system drive (C:) from the backup data in drive (D:): restore
drive C: using the backup data from drive D:.

• The default partitioning of your Joybook’s hard disk is as follows: 60% of the total
space for the C: disk, 2GB for the hidden partition and the rest to the D: disk.

• The Quick Recovery data is stored in the PQSERVICE partition on the hard disk
drive. Do not delete this partition, or the Quick Recovery function will become
unavailable. If this happens, please contact your local BenQ service center for
help.

Do not delete this partition

Recovering Your System 37

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Using the Recovery CDs

• All programs you installed or data you saved on drive C: will be erased. However,
data on drive D: will not be affected.

• Recover using the Recovery CDs will cause the Quick Recovery function to
become unavailable. If this happens, please contact your local BenQ service cen­ter for help. Besides, you will also need to install the device drivers manually from
Recovery CD Disc 2.

• Do not remove the Recovery CD when recovery is in progress.

• Make sure that the system is not in hibernation mode before using the Recovery
CDs.

1. Restart your Joybook.

2. When Joybook starts up, press the F

On Self-Test (POST) while the BenQ Joybook logo is being displayed.

3. Insert the Recovery CD Disc 1 into the CD-ROM drive.

4. Select C

D-ROM/DVD-ROM from Boot Menu using the up and down arrow

keys (K, L) and press the E

5. Then system will boot from the Recovery CD and you will see the Quick Restore

screen. Follow the on-screen instructions to proceed.

6. When you finish the recovery process, remember to remove the Recovery CD.

Reinstalling Software or Driver

To install/reinstall the software or driver, you can find the source files on the
Recover y CD Disc 2.

9 key to enter the Boot Menu during Power-

nter key.

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FAQ and Troubleshooting

The following are descriptions of situations that you may encounter during use of
Joybook, along with basic troubleshooting steps. If you are not able to resolve the
issue, immediately contact a BenQ service center for assistance.

General

What is Joybook? What are the differences between Joybooks and traditional
notebooks?

BenQ call it Joybook, because BenQ has combined entertainment and stylish
design with traditional notebook's functions. For example, enhanced 3D process­ing power for gaming and movie viewing. With Joybook, you will be able to enjoy
the most exciting audio and visual experience ever!

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high frequency radio
waves rather than wires to communicate and transmit data among nodes. It is a
flexible data communication system implemented as an extension to, or as an
alternative for, a wired LAN within a building or campus.

What is IEEE 802.11b/g?

IEEE 802.11b/g is a technical specification issued by the Institute of Electrical and
Electronic Engineers (IEEE) that defines the operation of 5 GHz/54Mbps, 2.4
GHz, 11 Mbps/54Mbps, Direct Sequence Spread Spectrum Wireless Local Area
Networks (WLANs).

Battery and Power

How long should I charge the battery for the first time?

The length of the charging time may depend. When the battery indicator turns
from amber to green, it means that the charging is completed.

My computer won't start up with the battery inserted?

• Make sure the battery is properly inserted.

• Make sure that the battery is fully charged. If this does not work, consult your

BenQ dealer.

What should be the run time of a battery?

Run time will vary on individual Joybooks, based on the application programs
being used (i.e. high graphics, games), the number of times data is saved or
retrieved from the hard drive and/or optical drive, the memory of notebook, and
chemistry and capacity of the battery. A “realistic” average run-time for a battery
is 1.5 to 3 hours. Again run time will vary on applications being used and individ­ual notebooks.

What should I do with the battery if I will not use my Joybook for a longtime?

Recharge the battery or discharge it to about 40% full, and then store it in a dry
place at about 15°C to 25°C. Extremely high or low temperature will shorten the
life of battery.

When charging the battery, the power indicator on Joybook suggests that the bat­tery is fully charged. When I check it from the Power Manager in Windows, the
battery level is only about 95%-99%. Why?

It is the result of the battery protection design of Joybook. When the power indi­cator on Joybook is off, it means that the battery has reached a saturated voltage:
95%-99%. At this moment, the voltage difference detected by Joybook is very
small, so it will reduce the charging current to prevent overcharging the battery
with excess current or voltage, which will damage the battery. Moreover, in order
to protect the battery from exposing to high voltage and current for a long time
during charging, the battery has been equipped with a protection circuit that will
charge the battery at low current in the final phase.

FAQ and Troubleshooting 39

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How come my notebook is not fully charged even after a full night charge?

Make sure that Joybook is receiving power. Is the cord plugged in correctly? When
the battery is installed in the computer and it is properly plugged in to an AC out­let, check to see if the battery level icon is showing a charge sign. If this does not
fix the problem, the battery, the power source in the notebook, or the AC power
cord may be defective. Consult your BenQ dealer for help and maintenance.

What should I do if the battery gets hot in my Joybook?

Take the battery out and let it cool down. If the problem persists once it is inserted
back into Joybook, the battery could be defective and it may need to be replaced.

Joybook will not start up, even though the power button was pressed.

Check the power indicator.

• If it is not lit up, Joybook is not being supplied by power-either from an external

power source via the AC adapter or from the battery. Make sure that the AC
adapter is correctly inserted into the power jack of Joybook and a working elec­trical socket, and allow the battery to begin charging.

• If the power indicator is lit up in blue, Joybook is being supplied normally with

power, meaning that the problem lies elsewhere.

• If you have added any hardware (memory for example), check if it has

been installed correctly.

• It is possible that certain operating system files are damaged or missing.

If so, you may need to first back up all your data and then use the restore
CD that came with Joybook to return the its software to original state.
Please note however that doing so will cause all of your personal data on
the hard disk drive to be lost!

Connection

My modem does not connect at 56K speed?

Several factors can affect connection speed, such as line noise, number of people
connecting/connected to your ISP, and the age and condition of the telephone
lines. A 56K modem does not guarantee all connections at 56K; rather it offers the
ability to connect at up to 56K speed.

Can't connect to the Internet with the built-in network interface on Joybook?

Check if the network has a fixed MAC address. Contact your network administra­tor for further solutions.

When connecting to a local network with Joybook, the connection is unstable.

The instructions below will guide you through the troubleshooting process.

1. Right-click M

2. Double click N
book appears, double-click on it.

3. The Properties window will pop up. Click the AAdvanced tab, and then click the
Link speed & duplex item on the left.

4. Select the appropriate mode according to the settings of your LAN service from
the V

• If the situation persists, use the Fn+F1 function key combination to shut down

wireless network function, to reduce interference of different network connec­tion modes.

I have problem setting up wireless network.

Please follow the instructions below to resolve the problem:

• Have you enabled the wireless LAN function of Joybook? Remember to use the

Fn + F1 function key combination to enable it.

• Click the S

tions,N
tions. Make sure the connection status is connected and with appropriate signal
strength. If you do not see the connection status, make sure your wireless device
is set up correctly so your Joybook can pick up the signal.

• Make sure that your wireless router or access point is broadcasting the SSID.

Refer to your wireless device’s documentation for enabling this broadcasting fea­ture.

• If you are doing it correctly, right click on the wireless connection icon on

the System Tray located at the lower right corner of the Desktop and select V
available wireless network and you should see the SSID that your wireless hub or
device is broadcasting. If not, call your wireless device (router or access point)
manufacturer to get support on how to enable this broadcasting feature.

y Computer and select PProperties,HHardware,DDevice Manager.

etwork adapters. When the name of the network adapter of Joy-

alue drop-down menu on the right, and then click OOK.

tart button and select CControl Panel,NNetwork and internet Connec-

etwork Connections and then double-click Wireless Network Connec-

iew

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space" error mes­sages.

Windows uses disk space for operations such as caching and virtual memory.
Joybook may not run reliably if the hard drive’s free disk space drops under
100MB or 200MB (for Windows XP). The following instructions will help you
free up the disk space.

FAQ and Troubleshooting40

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1. Click SStart and then My Computer.

2. Right click the hard drive icon and then select P

roperties.

3. Observe how much free space is on the hard drive.

4. To free up hard drive space, click Disk Cleanup and follow the instructions that
follow to proceed.

How do I update the driver?

Please visit BenQ on-line product support (http://support.BenQ.com) to search
for updated sound driver software.

My system is running very slow. How can I improve the performance?

System resources are the amount of memory and hard drive space that your Joy­book can use and can degrade over time slowing the computer. However, you still
can improve the system performance by using the methods below:

• Close all open programs not being used. Use software program that are abso-

lutely necessary. Try running virus scans and other tools when away from the
desk. Closing software program that are not necessary helps window perform
more efficiently.

• Prevent background software programs from loading. As software programs

load the small icons on the System Tray, they will be running in the background
and each one consumes valuable system resources. You can follow the steps
below to prevent application programs from running when Windows launches:

1. Click the S

2. Type “msconfig” in the O

tart button and then select RRun....

pen field. This will open the system configuration util-

ity.

3. Click the SStartup tab and then uncheck any task that is unwanted.

4. Click O

K and restart Joybook.

• Remove programs from the Startup folder. Removing programs from the Star-

tup folder also helps to prevent programs from running when Windows starts
up. To do so, follow the steps below:

1. Right click anywhere in the open area on the Desktop and select NNew, Folder.
Give the folder a name. This folder will be used later.

2. Right click the SStart button and then select OOpen. A folder named Programs
will appear in the Start Menu window.

3. Double click the PPrograms folder and then the SStartup folder.

4. Right click any icon in the folder and then select P

roperties. The information
about the icon will appear. this will help you to judge if the program is neces­sary to be left in the Startup folder.

5. Select unwanted program icons, right click on them and select C

ut.

6. Close the open windows to return to the windows desktop.

7. Open the folder created in step 1.

8. Select the E

dit and PPaste commands in the folder window. The icons that were

cut from the Startup folder are now placed in the folder.

9. Restart Joybook. The programs removed from the Startup folder will no longer
run when Windows starts. However, you can still run them by double clicking
their icons in the folder created in step 1.

• Empty the Recycle Bin. You can free up disk space by clearing files you no longer

need from the Recycle Bin. To do so, right-click the R
Desktop and select E

mpty Recycle Bin.

ecycle Bin icon on the

• Delete temporary files and directories. This will increase hard disk space and

reduce the time Window takes to access the hard drive. It will also help to solve
problems associated with spooling print job.

1. Close all running programs.

2. Click the S
then D

tart button and select AAll Programs,AAccessories,SSystem Tools, and

isk Cleanup.

3. Check the types of files you want to delete (temporary files are safe to delete).

4. Click O

K.

• Use the Scan Disk and Defragment functions. The Scan Disk function checks a

hard drive for errors, while the Disk Defragment function takes all the scattered
bits of program data and groups them back together in the front of the drive.

1. Click the SStart button and then select MMy Computer.

2. Right-click the hard drive’s icon and select P

3. Click the T

ools tab and then the Check Now button.

roperties.

4. Check all check boxes in the dialog that follows.

5. Click S

tart,YYes.

6. Restart the computer. It may take a long time to complete.

To run Disk Defragmentation in Windows XP:

1. Close all running software programs.

2. Right-click the hard drive’s icon and select P

3. Click the T

ools tab and then the DDefragment Now button.

4. Click to select a drive and then click the D

roperties.

efragment button. It may take a long

time to complete.

If Disk Defragmenter start itself over and over, it means that some hidden back­ground software program is still accessing the hard drive. Restart the computer
and try again.

FAQ and Troubleshooting 41

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USB devices quit working unexpectedly in Microsoft Windows XP.

This is because USB devices such as camera, scanners. or printer loses its connec­tion and stops working unexpectedly. Please follow the steps below to resolve the
problem.

1. Click S

2. Click P

3. Click D

4. Double-click the U

5. Right-click U

6. Click P

7. Deselect A

tart, and right click MMy Computer.
roperties and then HHardware.

evice Manager.

niversal Serial Bus Controllers branch to expand it.

SB Root Hub, and then click PProperties.

ower Management.

llow the computer to turn off this device to save power.

8. Repeat steps 5 through 7 for each USB Root hub.

9. Click O

K, and then close Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, Joybook tends to be slightly warm. The location of the battery is typi­cally underneath the palm rest and as a result, the palm rest gets warm. The loca­tion of the processor is typically underneath the keyboard and since heat rises, the
keyboard may slightly get warm. There is no need to be concerned. However, since
your computer has a thermally controlled fan, when the CPU and/or internal tem­perature of the notebook reaches a certain temperature level, the fan is turned ON
and stays ON until the temperature drops to a pre-defined level.

The U, I, O, P, J, K, L keys on my Joybook are coming up as numbers instead of
letters?

The number keys are enabled. Press the N

umLk (Number Lock) key once to dis-

able the number lock function, and the letters will return to normal.

There is no sound coming from the speakers.
Check the following:

• The speakers may have been muted. Look at the volume control (speaker icon)

on the Windows Taskbar to see if mute has been set. If so, turn off the mute.

• The speakers may have been turned off. Use the Fn + F10 hotkey combination to

turn them on.

• The volume may have been set too low. Use the Fn+F4 hotkey combination to

increase the volume.

• An earphone or external speakers may be connected to the audio-out jack, auto-

matically turning off the computer's internal speakers.

CD or DVD does not function.

Please verify the following:

• Joybook is turned on, and the CD or DVD discs are properly inserted in the cen-

ter of the disc tray in the optical drive.

• The disc tray is closed.

• The CD or DVD is not bent or badly scratched.

• Noise from the optical drive when the disk plays shows that the optical drive may

be deformed, and the computer needs to be repaired. If the disk tray does not
open after the Eject button is pressed, insert a pin into the Emergency Eject hole
to force the tray out.

DVD movies will not play.

The region code of the DVD inserted must match that of the DVD playback soft­ware used. This region code can be set up to five times. If you have not reached
this limit, a prompt will appear that will allow you to change the region code of
the software to match that of the move. Otherwise, you can only play back DVDs
with the same region code as the last DVD played back successfully.

Why is the hard drive capacity displayed by the OS be different from its nomi­nated capacity?

Most users may have discovered that the capacity of a 10GB hard drive will
become 9GB when displayed from the OS; and 20GB become 19GB, 40GB
become 38GB..., etc. The bigger the capacity, the bigger the difference. It is
because hard drive makers and OS developers calculate hard drive capacity in dif­ferent ways. As a result, the nominated capacity is different from the exact capacity

displayed by the OS.

Calculation of hard drive capacity
by drive makers

1GB=1,000MB
1MB=1,000KB
1KB=1,000 bytes

Calculation of hard drive capacity
by OS developers

1GB=1,024MB
1MB=1,024KB
1KB=1,024 bytes

Example of a 40GB hard drive:

Calculation by drive makers Calculation by OS developers

40GB=40,000MB
=40,000,000KB
=40,000,000,000 bytes

40GB=40,960MB
=41,943,040KB
=42,949,672,960 bytes

Exact capacity of a 40GB hard drive displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

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Furthermore, when you partition a hard drive, the system will reserve some space
on the drive for system files. Therefore, the total capacity of a hard drive displayed
by the OS will never be the same as its nominated capacity.

I hear noise when connecting an earphone to Joybook.

The instructions below will guide you through the troubleshooting process.

• Connect the earphone to other devices, such as a radio to see if you can still hear

that noise. If the noise persists, the earphone may be out of order.

• If you can hear the noise only when inserting, it is the result of high instanta-

neous current. It is a normal phenomenon.

How can I reduce the wearing of the screen spindle when I open the screen?

We suggest that you open and close your screen gently and slowly with both
hands. Apply force evenly on both hands to reduce spindle wearing and prevent
deformation or breaking of spindle due to uneven force application.

Display

There is nothing visible on the screen.

Check the power indicator.

• If it is not lit up, no power is being supplied to Joybook. Connect the AC adapter

and restart Joybook.

• If it is lit up in amber, Joybook has entered sleep mode in order to conserve

power. Simply pressing the power button or any key should return Joybook to
normal operating mode.

• If it is lit up in blue, Joybook is being supplied normally with power. There are

two possible causes for the problem.

• The screen's brightness may be set too low. Use the Fn + F7 hotkey com-

bination to increase the brightness.

• The display mode may be set to use an external display. Use the Fn + F5

hotkey combination to switch the display mode to use Joybook's own
LCD panel or to use simultaneous display.

• Connect the cable to Joybook and reboot the system. If there is no display on the

external monitor after system reboot, connect Joybook to a standard VGA mon­itor and wait until you can see things properly on that VGA monitor. Then con­nect the target display to Joybook again.

• Check if you have connected devices to both the S-Video and VGA output on

Joybook. If yes, disconnect the device connected to the S-Video output on
Joybook to enable normal signal output from the VGA output. In general, if you
have connected devices to both S-Video and VGA output on Joybook, the S­Video output will be selected in first priority.

How can I judge if my LCD panel is out of order and what should I do if it hap­pens?

If your Joybook cannot display images at the default resolution, please visit the
BenQ website to download and update the latest Joybook display drivers.

Contact your BenQ dealer if either of the following phenomena occurs:

• The screen shakes when the system started up normally.

• Fonts displayed on the screen are unclear and strange codes appear.

• There is no display when the hard drive is running normally.

• Colors on the screen are strange and turn into white.

• Vertical or horizontal lines appear on the screen.

• When playing back a media file using Windows Media Player, the frame speed is

abnormal.

• The sound changes while the screen remains the same when playing games.

Why does the display can not be switched from Joybook to TV?

Please refer to the steps in Section "S-Video Output" on page 33.

When I connect Joybook to an external monitor, the display is abnormal.

The instructions below will guide you through the troubleshooting process.

• Use the Fn+F5 function key combination to set external video signal enabled.

• Refer to the user's manual of the external monitor to check the settings.

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Information on Safety, Cleaning, and Battery Maintenance

Safety

When setting up or operating Joybook, please pay special attention to the follow­ing:

1. Keep this manual in a safe place for easy reference when needed.

2. Make sure to follow all instructions and warnings related to the system.

3. Place Joybook on stable, level surface, and ensure that the ventilation holes are
not obstructed.

4. Do not expose Joybook to rain or excess humidity, and keep it away from liq­uids (such as beverages, faucets, and so on).

5. Do not expose Joybook to direct sunlight, and keep it away from sources of heat
(such as radiators, space heaters, stoves, and so on).

6. Do not expose Joybook to heavy impacts or strong vibrations. When closing the
computer, do not use excessive force.

7. Do not place Joybook in environments where the temperature is below 0 or
above 50 .

8. Do not use Joybook in environments where the temperature is below 5 or

above 35 . Otherwise the system performance will be adversely affected.

9. Do not place the computer in the area of strong magnetic fields.

10. Use an appropriate electrical outlet, and make sure that no heavy objects are
placed on the AC adapter or power cord.

11. The AC adapter is a high-voltage component. Do not attempt to repair it on
your own. If it becomes damaged, please contact an authorized BenQ distribu­tor or service center.

12. Make sure that the modem port is used only with a regular analog phone line.
Do not connect a digital phone line to the modem port, as this will cause dam­age to the modem.

°C

°C

°C

°C

5. Do not drop, hit or otherwise abuse the battery as this may result in the expo­sure of the cell contents, which are corrosive.

6. Do not expose the battery to moisture or rain.

7. Keep battery away from fire or other sources of extreme heat. Do not incinerate.
Exposure of battery to extreme heat may result in an explosion.

8. Do not use AC adapters other than the one provided with Joybook.

9. Do not place the battery within reach of children.

10. Follow the local laws governing the disposal of batteries. As far as possible,
submit used batteries to be recycled.

11. Use of improper batteries, or attempting to disassemble a battery, may result in
explosions. Follow vendor recommendations in using batteries of the identical
or equivalent type as replacements for worn-out batteries.

Cleaning Your Joybook

When cleaning Joybook, follow these steps:

1. Turn off Joybook, disconnect the AC adapter, and remove the battery.

2. Use a damp cloth to wipe the outer surface of the computer. Do not apply liquid
or spray cleaners directly on Joybook.

3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids
specially formulated for LCD screens.

Battery Maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving full capacity of a
new battery.

2. Fully discharge and then fully charge the battery every two to three weeks for
battery conditions.

3. Remove from the device and stored in a cool, dry, clean place if the battery will
not be in use for a month or longer and recharge the battery after a storage
period.

4. Do not short-circuit. A short-circuit may cause severe damage to the battery.

Information on Safety, Cleaning, and Battery Maintenance44

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Service and Support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://support.BenQ.com). In
order to ensure you an enjoyable experience with your Joybook, the following
supports are provided so you can get assisted whenever and wherever you are.

• Warranty: Global warranty information of your Joybook product. For local war-

ranty information, please refer to the local warranty documentation in the pack­age.

• Download Center: Drivers, documentations and additional software for keeping

your Joybook up-to-date.

• FAQ: Contains answers to frequently asked questions about Joybook as well as

additional tips.

• Contact Center: Here you can directly contact BenQ Customer Service for

answers and advice to your questions. You can also obtain the information
about the BenQ service stations in your country.

• Forum: An open space where you can post your questions and suggestions, or if

you will, answer the questions raised by other Joybook users.

Joybook Online Registration

Register now to get free product news and latest information about BenQ! To reg­ister, follow the steps below:

1. Refer to the illustration below to locate the 24-digit product serial number on
the bottom side of your Joybook and write it down.

Serial number

2. Connect to h

3. Click R
screen to proceed.

ttp://global.BenQ.com/service

egister Now to begin with registration and follow the instructions on the

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<Memo>

Service and Support46