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Joybook 2000 Series User’s Manual
Welcome
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Copyright
Copyright 2004 by BENQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
this company.
Disclaimer
BENQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular purpose. Further, BENQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without
obligation of this company to notify any person of such revision or
changes.
*Windows, Internet Explorer and Outlook Express are trademarks of
Microsoft Corporation. Others are copyrights of their respective companies or organizations.
JB2000E.book Page i Tuesday, March 23, 2004 8:57 AM
Table of Contents
Touring Your Joybook................................................................1
Function Hotkeys ............................................................................. 6
Getting Started with Windows XP.............................................8
Using the Q-Media Bar...............................................................10
Setting Up QMedia Bar ....................................................................11
Configuring the Customizable Hotkeys ..........................................11
Setting up Hotkey Onscreen Display...............................................12
Your Digital Entertainment Center - BenQ Joybook................13
Sending and Receiving E-mail ......................................................... 14
Getting Online .................................................................................. 15
Listening to Music and Creating Custom Music Collections ........ 16
Viewing Digital Photographs and Creating Slide Shows................ 17
Viewing Images.................................................................................18
Creating a Slide Show.......................................................................18
Watching DVD/VCD Movies .......................................................... 19
Making Your Own Movies............................................................... 20
Wireless Magic - Using the Built-In Wireless LAN Function........ 21
Burning CDs ..................................................................................... 23
Attaching External Display Devices ...........................................26
Installing Additional Memory....................................................27
Recovering Your System.............................................................30
Recovering From Your Hard Disk................................................... 30
Recovering Using the Recovery CDs ............................................... 30
Reinstalling Software or Driver ....................................................... 30
Recommendations and Troubleshooting................................. 32
Information on Safety, Cleaning, and Battery Maintenance... 34
Safety ................................................................................................. 34
Battery Maintenance ........................................................................ 34
Cleaning Your Joybook .................................................................... 34
Table of Contents i
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<Memo>
Table of Contentsii
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Touring Your Joybook
Power B utton
Turns Joybook on or off.
Internet Hotkey
Starts up the Internet Explorer Web browser.
E-Mail Hotkey
Starts up the Outlook Express e-mail program.
Customizable Hotkey 1 and 2
Can be customized to open an application, document or file folder.
Caps Lock Indicator
Lights up in green when the Caps Lock function is activated.
Num Lock Indicator
Lights up in green when the Num Lock function is activated.
Scroll Lock Indicator
Lights up in green when Scroll Lock function is activated.
Memory Card Reader/Floppy Disk Drive Indicator
Flashes green when Joybook is accessing data on the memory card
or floppy disk in the optional memory card reader or floppy disk
drive.
Hard Disk Drive Activity Indicator
Flashes green when Joybook is accessing data on the hard disk.
Optical Drive Activity Indicator
Flashes green when Joybook is accessing data on the disc in the
optical drive.
Power I ndicator
• Lights up in green when Joybook is turned on.
• Blinks green when Joybook enters standby mode.
Battery Indicator
• Lights up in green when Joybook is connected to AC power and
the battery is fully charged.
• Blinks red when battery power is running low.
• Lights up in amber when Joybook is connected to AC power and
the battery is being charged.
• Flashes amber when battery is malfunctioning. Remove the battery and contact BenQ service personnel immediately.
For more information about how to configure the customizable hotkeys,
please refer to "Configuring the Customizable Hotkeys" on page 11.
Touring Your Joybook 1
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Tou c h Pa d
You can use the touch pad to conveniently control the cursor on
the screen.
• To move the cursor, gently move your finger on the touch pad.
The cursor will move accordingly.
• Tap on the touch pad once to execute the same action as click-
ing on the left button of a mouse.
• Tap twice to execute the same action as double-clicking.
Up and Down Scroll Button
Use this button to scroll windows
up or down.
Left and Right Selection Buttons
Equivalent to the left and right buttons on a
mouse.
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Kensington Lock Hole
For installing a Kensington
type lock and preventing theft
of the Joybook.
Modem Port
For connecting an analog telephone line for use with the
internal modem.
LAN (Ethernet) Port
Allows Joybook to connect to a
10/100Mbps Ethernet network.
Microphone Jack
Can be used to connect to a
microphone for recording
sounds.
Earphone Jack
Can be used to connect to an
earphone/headset or external
speaker for playing audio.
PC Card Slot
This PC Card slot accepts one
Type-I I PC Car d. Yo u ca n use i t
and various PC Cards on the
market to further expand the
capabilities of your Joybook.
Insert the PC Card into the
slots following the direction
indicated on the card and
complete related driver settings.
PC Card Ejection Button
You can use this button to eject an inserted PC
Card.
To e j e ct a P C C ar d :
1. Quit all PC Card applications and shut down
all PC Card functions.
2. Press and then release the PC Card ejection
button, causing it to pop out.
3. When the button has popped out, push it in
again to eject the PC Card.
Four-in-One Memory Card
Reader or Floppy Disk
Drive (Optional)
Allows you to access data on
a floppy disk drive or a SD,
MMC, SmartMedia or
Memory Stick memory
card.
Touring Your Joybook 3
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Optical Drive (Optional)
Supports multi-functional optical module for reading data or music CDs, VCDs and DVDs or burning CD-R/CD-RW discs.
Discs can be inserted/ejected by pressing the small ejection button on the drive.
If you want to open the disc tray of the optical drive when your Joybook power is off, or it can't be opened using the ejection button,
insert a pointed object into the tray ejection hole next to the ejection button to force open the disc tray.
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Infrared Por t
You can connect Joybook to your
PDA, mobile phone or other
Infrared compatible devices
using this port.
Power Jack
For connecting AC power supply.
PS/2 Port
For connecting to PS/2 devices
such as a keyboard or mouse.
IEEE 1394 (FireWire) Port
Can be used to connect to a digital video camera and create your
own movies. You can also use it
to connect to a Firewire hard
disk, printer and more.
USB 2.0 Port
For connecting peripherals such
as mice, digital cameras and
MP3 players that use the USB
interface.
Serial Port
For connecting serial devices.
VGA Por t
For connecting external display
devices, such as monitors and
projectors.
Parallel Port
For connecting parallel devices
such as printers.
Ventilation Holes
For dissipating heat and keeping
the computer at an optimal temperature.
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Function Hotkeys
You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the Fn key at
the lower left corner of the keyboard, and then press the desired hotkey.
Fn + F1 Puts Joybook into standby mode (the
hard disk and screen will be temporarily turned off to conserve power).
Fn + F2 Enables/disables wireless LAN func-
tion.
Fn + F3 Switches display between the screen
and an external monitor/projector, or
allows simultaneous display.
Fn + F4 Decreases screen brightness. Fn + F10 Stops playing the CD in the optical
Fn + F5 Increases screen brightness. F2 Press the this key during startup to
Touring Your Joybook6
Fn + F6 Activates or deactivates the speakers. Fn + F11 Fast rewinds through the media con-
Fn + F7 Decreases speaker volume. Fn + F12 Fast forwards through the media con-
Fn + F8 Increases speaker volume.
Fn + F9 Plays/pauses the playback of the CD in
the optical drive.
drive.
enter the BIOS setup menu.
tent on the CD in the optical drive.
tent on the CD in the optical drive.
Esc Press this key during startup to open
the boot device menu.
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Windows Key
Functionally equivalent to clicking the Start button on the Windows desktop.
+ Tab
Makes the next item on the Windows Taskbar active.
+ E
Opens the My Computer window
for browsing disks and files.
+ M
Minimizes all windows.
Shift + + M
Cancels minimization of all win-
dows.
+ R
Activates the Run dialogue box.
+ M
Return to Windows Desktop.
Num Lock
Activates the numeric keypad
integrated in the keyboard.
Caps Lock
Capitalizes all text entered.
Application Key
Provides the same function as the
right touch pad button, bringing
up a contextual pop-up menu.
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Getting Started with Windows XP
Your Joybook comes installed with Windows XP, Microsoft's latest operating system for consumer PCs. The first time you start up your Joybook, Windows XP will ask you a few questions. Answer the questions to ensure that your full rights are protected. If you are asked to select
the type of keyboard and you are not sure, please check the specification label on the packing carton to determine the correct keyboard type.
After you are done answering the questions, Joybook will restart and then you will enter Windows XP for the first time. Click Start and select
Help and Support in the menu that appears. The Help and Support Center will appear and you can find more information on how to use
Windows XP here.
The operating system that comes with your Joybook may vary according to the Joybook model you purchased.
Getting Started with Windows XP8
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Next, please follow the steps below to setup the language for nonunicode programs settings in Windows XP.
1. Click Start and then Control Panel.
2. Click Date, Time, Language, and Regional Options.
3. Click Regional and Language Options in the window that
appears.
4. Click the Advanced tab.
5. In the drop-down listbox, click to select your language and
country.
6. Click Apply.
7. Click Ye s .
8. Click Ye s .
Getting Started with Windows XP 9
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Using the Q-Media Bar
The Q-Media Bar integrates a number of software applications to enhance the multimedia experience on your
Joybook. Click on the small triangle button and a rotating button bar will appear.
From the Q-Media Bar, you can:
Click to start up Internet Explorer and surf the Internet.
Click to open Outlook Express for accessing e-mail.
Click to open QMusic. You can use QMusic to listen to MP3 or CD music, burn MP3 music onto a CD (requires an optional Combo
drive or external CD burner), convert and save CD music into MP3 format, or create your personal favorite music album.
Click to start up Powe rDVD for playing DVD or movie clips.
Click to activate PowerDirect or with which you can create and edit your personal movie clips.
Click to open Photo Explorer. It allows you to easily create and share your online photo album.
Click to open Nero Express for burning your favorite music, photos and files onto CDs (needs optional CD burner).
Click to view the information about QMedia Bar.
The application programs that come with your Joybook may vary according to the Joybook model you purchased.
Using the Q-Media Bar10
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Setting Up QMedia Bar
Right-click on the QMedia Bar and a menu will appear on it.
You c an :
• Let QMedia Bar appear on top of all open programs by selecting
Always on top.
• Close QMedia Bar by selecting Exit.
• Adjust the size of QMedia Bar on the screen by selecting Size and
then select an appropriate size.
Configuring the Customizable Hotkeys
1. Click the Start button on Windows Taskbar located at the bot-
tom left side of the screen and then select Programs, Hot Key
Manager, Configuration from the menus that appear. The following window will pop up on the screen.
2. Click the button that represents the hotkey you want to config-
ure. For example, to configure the E-Mail Hotkey, click
the Mail button. The following dialog will appear.
3. In the dialog, you can specify the program, document or folder
to be opened when the hotkey is pressed by clicking the Open a
document, application or folder on your computer button and
then the Browse button to browse and select the document,
folder or the executable (.exe) file of the desired application
program.
If you want to make the hotkey a shortcut to a favorite web
page, click the Open a web site (URL) button and then click the
Favorites... button to pick up a website bookmark of from your
favorites.
4. Click the OK button to close the dialog.
Using the Q-Media Bar 11
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Setting up Hotkey Onscreen Display
1. Click the Start button on Windows Taskbar located at the bottom side of the screen and then select Programs, Hot Key Manager, Configuration from the menus that appear. The following
window will pop up on the screen. Click the Onscreen tab.
2. Check the Show text onscreen message checkbox to enable hotkey Onscreen Display. To enable onscreen volume control message, check the Show volume controls onscreen checkbox.
Uncheck all checkboxes if you want to disable all Onscreen Display functions.
• If the Onscreen Display functions are enabled, you can also customize the style of the onscreen messages by clicking the Start
button and then select Programs, Hot Key Manager, OnScreen Display.
• To close Hot Key Manager, click the Start button and then select
Programs, Hot Key Manager, Close Hot Key Manager. The hotkey
functions will also be disabled.
Using the Q-Media Bar12
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Your Digital Entertainment Center - BenQ Joybook
Send and receive e-mail.
Browse the Web.
Listen to music and create your
own custom music collections.
Convert music into MP3 format
and take your favorite tunes
wherever you go.
Burn CDs quickly and reliably.
Create your own movies.
Browse and edit digital photographs.
Watch DVD and VCD movies.
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Sending and Receiving E-mail
You can use Outlook Express to send and receive e-mail.
In order to use e-mail, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed
information on accounts, passwords, e-mail servers and other settings, please consult your system administrator or ISP.
1. Open Outlook Express by pressing the hotkey on your Joybook or clicking on the button on the QMedia Bar.
2. After the Outlook
Express application
window opens, you
can start to write,
For more information on how to use Outlook Express, please consult the on-line Help by clicking Help and then select Contents and Index.
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Getting Online
You can use Internet Explorer to browse web pages on the Internet and access various on-line information.
In order to get online, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed
information on accounts, passwords and other settings, please consult your system administrator or ISP.
1. Open Internet Explorer by pressing the hotkey on your Joybook or clicking on the button on the QMedia Bar
2. After the Internet
Explorer application window opens,
enter the address for
the web page you
wish to view in the
For more information on how to use Internet Explorer, please consult the on-line Help by clicking Help and then select Contents and Index.
Your Digital Entertainment Center - BenQ Joybook 15
r
t
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Listening to Music and Creating Custom Music Collections
QMusic is the perfect tool for managing your favorite music collections. You can use it to play music CDs and MP3 files, burn MP3 songs
onto CDs, convert audio CD tracks to MP3 format for storage on your hard disk drive, or create custom music compilation. If you also have
a BenQ Joybee MP3 digital audio player, you can also use QMusic to update songs in the player quickly and easily.
Click the button on the QMedia Bar to open QMusic.
Display the status of the action
currently being performed.
Used to execute certain actions
in QMusic, such as burning a
CD, converting songs, stopping
the current action, adding
Lists your music file collections.
This is where you can store the
songs to be updated to the Joy-
bee Digital Audio Player.
This is the place to store your
This is the location where you
can arrange the directories for
your favorite MP3 music and
Display Area
Action Buttons
songs or playlists..., etc.
Media
Which contains:
Music Library
My Joybee
My Playli sts
own music playlists.
MP3 Disc Playlists
creation of CD.
For more information on how to use QMusic, please consult the on-line Help by clicking the button.
Your Digital Entertainment Center - BenQ Joybook16
Play Buttons
Used to control the playback actions or adjust
volume when playing music.
Status Bar
Displays the details of your song list.
System Buttons
Controls the QMusic window or
opens the on-line Help.
Search Window
Allows you to search for a song in you
music collection.
Feature Buttons
Allows you to customize sound effects
setup QMusic o r change play modes...
etc.
About QMusic
Click to view detail information abou
QMusic.
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Viewing Digital Photographs and Creating Slide Shows
Photo Explorer can help you manage your digital photographs and other images, letting you easily view, print, and edit them, as well as create customized slide shows.
Click the button on the QMedia Bar to open Photo Explorer.
Customizable Toolbar
Directory Tree
Location
Preview Pane
Viewer
Browse Pane
Slide Show
Storyboard
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Viewing Images
1. Locate the desired image files in the Directory Tree.
2. Files in the directory you selected will be shown as thumbnails or in a list in the Browse Pane. Select the image you wish to view.
3. The image you selected will be shown in the Preview Pane. Double-clicking in the Preview Pane will open the Viewer window for a closer
look at the image.
Creating a Slide Show
1. Select To o l s , Slide Show to open
the Slide Show Storyboard and
create a new project.
Your Digital Entertainment Center - BenQ Joybook18
2. Select the image, video, and sound files you wish
to use in your slide show, and drag them to the
Slide Show Storyboard. These files may come
from different directories.
To use a sound file as the soundtrack for your
slide show, drag it to a position before the
first slide on the Slide Show Storyboard.
3. Click Save . If you wish to make changes to
the slide show, open the .use file for the slide
show and edit it on the Slide Show Storyboard.
The .use project file stores only file locations,
sequences, names, and slide show options. It
does not store the actual images, video, and
sound files. If you wish to save a slide show to
a CD for sharing with friends and family, or for
archiving purposes, collect all its files in a single directory.
4. Click Slide Show Options to select transition
effects and other options. Choose to run the slide show
automatically or control it manually. If you choose to
run the slide show automatically, you should also set
the duration each slide should be displayed. (This setting applies only to images, as video and sound files
will play to completion.)
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Watching DVD/VCD Movies
You can watch DVD/VCD movies by using the PowerDVD video player with your Joybook. Click the button on the QMedia Bar to
open PowerDVD.
1. Insert the disc, and PowerDVD
will automatically start up and
begin playback.
2. If you wish, select full-screen
mode for more comfortable
viewing.
To view an explanation of the
function for any button on the
control panel, place the on-screen
cursor over the button. A floating
tool tip will appear.
For more information on how to use PowerDVD, please consult the on-line Help by clicking the icon.
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Making Your Own Movies
Your Joybook can help you edit video files to create a movie that you can share with family and friends. With a digital video camera or other
source of digital video footage, you can take advantage of the PoweDirector to produce your very own cinematic masterpiece-or if you're less
ambitious, just the coolest home video ever!
Click the button on the QMedia Bar to open PowerDirector.
Media Dat aba nk
Shows various types of
raw media files that can be
used in the storyboard
Displays previews of video
footage, transitions, and
various types of effects.
pane.
Preview Pane
i-Power
Brings up the i-Power
online resources portal
website.
Minimize
Minimizes the Power
Director application window.
Close
Closes the Power Director.
Mode Whee l
Used for switching between
various editing modes.
For deleting items from
the Media Databank or
Provides area for manipu-
lating all the media seg-
ments, transitions, special
effects and user settings
needed to produce the
Trash Can
Storyboard pane.
Storyboard Pane
final movie.
For more information on how to use PoweDirector, please consult the on-line Help by clicking Help and selecting PowerDirector Pro Help.
Your Digital Entertainment Center - BenQ Joybook20
Vo l u m e
Controls audio volume.
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Wireless Magic - Using the Built-In Wireless LAN Function
With the optional built-in wireless LAN card on your Joybook,
you can access Ethernet network wirelessly without the constraints
of network cables.
At home or in the office, you need an access point, which serves as
an air station to make transmission possible. Outdoors in places
such as in coffee shops or library, you can inquire the service personnel about an account.
To connect to a wireless LAN network:
1. Make sure that you are located within the wireless network service area and you have already obtained the user name and
password for accessing such network from the service provider.
2. Press the Fn + F2 hotkey combination to enable the wireless
LAN function. If the onscreen display function is enabled (see
"Setting up Hotkey Onscreen Display" on page 12), “Wireless
LAN Enabled” will appear on the screen.
3. Double-click on the icon on Windows system tray located
at the lower right corner of the Desktop.
4. Select a wireless network. Fill in the blank with your network
key and click Connect.
5. After you are connected to the wireless network, the network
status will appear on the screen.
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To access Internet, you may have to undergo another authorization process for entering username and password. For details,
please consult your ISP.
If you are not to use the WLAN Card in your Joybook, dial-up connection using the modem port, ADSL and broadband transmission
using the LAN port would also do. Please contact your local ISP to
get more information.
When travelling by air, please be sure to turn off wireless networking
to avoid any possible risks to flight safety.
If your Joybook is equipped with the Ethernet network and the wireless network functions, the system will automatically optimize the
working environment itself when you connect to the Internet.
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Burning CDs
The Nero Express software that comes with your Joybook enables
you to burn different types of data to CD by simply following the
easy step-by-step instructions.
The CD-burning function also requires an optional Combo drive or
external CD burner.
Click the button on the QMedia Bar to open Nero Express.
1. Insert a blank CD into the CD-burner.
2. Take burning an audio (music) CD that you can play on any
audio CD players as an example, move the cursor onto the
icon , and then click the Make Audio CD item that appears
underneath.
3. In the window that follows, click Add.
4. Browse to select the music files in the dialogue box that appears
and then click Add. Repeat this step if you want to burn more
music files onto the CD.
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5. When you are done selecting files, click Finished.
6. The total selected file size will be calculated and displayed by a
blue bar at the bottom part of the window. If the blue bar goes
over the dotted red line, you have to delete some files from the
selected files list by right-clicking a file and select Delete. Click
Next.
7. The following window will appear. Click Burn.
8. Nero Express will start burning files on to the CD.
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9. When the burning process has been carried out successfully, the
following dialogue box will appear. Click OK.
10. Click Next.
11. You can now choose to burn another CD with the same selection of files again, burn a CD with different files, enter Cover
Designer to design the cover for the CD you just burned or save
the setting of this CD for future use. Or, you can simply click
Exit to exit Nero Express.
For more information on how to use Nero Express, please consult
the on-line Help by clicking the icon on the Nero Express wel-
come window and then select Help Topics.
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Attaching External Display Devices
When giving a presentation, you can output the Joybook’s video signal to an external display device, such as a projector or monitor. You can
also press the Fn + F3 hotkey combination to switch between Joybook's own screen and the attached display device, or use simultaneous display.
Monitor
Projector
Attaching External Display Devices26
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Installing Additional Memory
You can replace the existing memory module with a higher-capacity one. Before you upgrade or replace memory, please check on
the BenQ web site to determine the module which can be used, or
contact BenQ distributor or customer service center. It is recommended that you take your Joybook to the BenQ distributor or
customer service center for the upgrade or memory replacement.
The memory of your Joybook can be extended to up to 1 GB.
1. Disconnect the AC adapter. Turn off your Joybook and turn it
over.
Battery
Memory
cover
Installing Additional Memory 27
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2. Slide the battery retainer to unlock the battery.
4. Use a screwdriver to remove the screw that secures the memory
cover.
Installing Additional Memory28
3. While performing step 2, slide the battery in the direction
shown to remove it from the Joybook.
5. Open the cover.
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6. Align the memory module with the slot, and then insert it. When
inserting, pay attention to the direction of the memory module.
8. Replace the cover and use a screwdriver to secure it with the screw.
7. Gently push the free edge downwards until the module locks into
place.
9. Slide the battery back to its original position until you hear a click.
Connect the AC adapter and start up your Joybook. During the startup process, Joybook will automatically test and configure the newly
installed memory.
Installing Additional Memory 29
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Recovering Your System
Before following any of the methods below to restore your system,
you should try to use Microsoft Windows XP System Restore tool to
restore under Windows. If you don't know where the System Restore
tool is, you can just insert the Recovery CD Disc 1 into the optical
drive under Windows, then Recovery CD will launch the Windows XP
System Restore tool automatically.
System recovery is a data destructive process. You should backup
all data and applications prior to restoring. Please make sure your
system is connected to AC Power before continuing.
Recovering From Your Hard
Disk
Your Joybook provides you with a quick recovery method from its
hard drive.
To recover using the quick recovery method:
1. Restart your Joybook.
2. During the restart process, press the F10 key when you see the
"<" symbol displayed on the upper-left part of the screen. The
system will then enter the Quick Recovery mode.
3. Follow the instructions on the screen to complete the recovery
process.
Recovering Using the Recovery
CDs
You should receive a Recovery CD pack containing CDs that
you can use to rebuild your system. These Recovery CDs will
help you to restore the hard disk with the original content that
was installed when you purchased your Joybook. Follow the
steps below to rebuild your hard disk.
The Primary Partition (Drive C:) will be reformatted. The data files on
Extended Partition (Drive D:) will not be erased.
To recover your system using the recovery CDs:
Recovering Your System30
1. When Joybook starts up, press the Esc key to enter the Boot
Menu during Power-On Self-Test (POST) while the BenQ Joybook logo is being displayed.
2. Insert the Recovery CD Disc 1 into the CD-ROM drive.
3. Select CD-ROM/DVD from Boot Menu and press the Enter key.
4. Then system will boot from CD-ROM and you will see the
Quick Restore screen.
5. When you finish the recovery process, remember to remove the
Recovery CD.
Reinstalling Software or Driver
To install/reinstall the software or driver that was installed when
you purchased your Joybook, you could find the source files on the
Recovery CD Disc 2.
After recovering your system using the Recovery CDs, please follow the steps below to re-install the wireless LAN driver and utility
program.
1. Insert Recovery CD Disc 2 into the optical drive of your Joybook.
2. Click the Start button on Windows Taskbar and then select
Run....
3. According to the operating system of your Joybook, enter the
following path in the Run dialog that appears and then click
OK:
For Windows 2000:
E:\Drivers\Wlan\WIN2K\Driver\sinstall.exe
For Windows XP:
E:\Drivers\Wlan\WINXP\Driver\sinstall.exe
4. Follow the on-screen instructions to complete the installation
process. When done, restart your Joybook.
5. Click the Start button on Windows Taskbar and then select
Run....
JB2000E.book Page 31 Tuesday, March 23, 2004 8:57 AM
6. According to the operating system of your Joybook, enter the
following path in the Run dialog that appears:
For Windows 2000:
E:\Drivers\Wlan\WIN2K\ProSet\sinstall.exe
For Windows XP:
E:\Drivers\Wlan\WINXP\ProSet\sinstall.exe
7. Follow the on-screen instructions to complete the installation
process.
Recovering Your System 31
JB2000E.book Page 32 Tuesday, March 23, 2004 8:57 AM
Recommendations and Troubleshooting
The following are descriptions of situations that you may encounter during use of the Joybook, along with basic troubleshooting
steps. If you are not able to resolve the issue, immediately contact a
BenQ service center for assistance.
Joybook will not start up, even though the power button was
pressed.
Check the Power indicator.
• If it is not lit up, Joybook is not being supplied by power-either
from an external power source via the AC adapter or from the
battery. Make sure that the AC adapter is correctly inserted into
the power jack of Joybook and a working electrical socket, and
allow the battery to begin charging.
• If the power indicator is lit up in blue, the Joybook is being supplied normally with power, meaning that the problem lies elsewhere.
• If you have added any hardware (memory for example),
check if it has been installed correctly.
• It is possible that certain operating system files are damaged or missing. If so, you may need to first back up all
your data in the C:\ drive and then refer to "Recovering
Your System" on page 30 to recover your system to its
original state.
There is nothing visible on the screen.
Check the Power indicator.
• If it is not lit up, no power is being supplied to Joybook. Connect
the AC adapter and restart Joybook.
• If it blinks green, Joybook has entered standby mode in order to
conserve power. Simply pressing the power button should return
Joybook to normal operating mode.
• If it is lit up in green, Joybook is being supplied normally with
power. There are two possible causes for the problem.
Recommendations and Troubleshooting32
• The screen's brightness may be set too low. Use the Fn +
F5 hotkey combination to increase the brightness.
• The display mode may be set to use an external display.
Use the Fn + F3 hotkey combination to switch the display mode to use Joybook's own LCD panel or to use
simultaneous display.
There is no sound coming from the speakers.
Check the following:
• The speakers may have been muted. Look at the volume control
(speaker icon) on the Windows Taskbar to see if mute has been
set. If so, turn off the mute.
• The speakers may have been turned off. Use the Fn + F6 hotkey
combination to turn them on.
• The volume may have been set too low. Use the Fn + F8 hotkey
combination to increase the volume.
• An earphone or external speaker may be connected to the Earphone Jack, automatically turning off the computer's internal
speakers.
Joybook is unable to use the infrared port to communicate with
other devices.
Please confirm the following:
• Communication speeds for Joybook and the external device are
identical.
• The infrared port is clean, and there are no objects blocking the
path between Joybook and the external device.
• The distance and angle between Joybook and device do not
exceed the effective range of the port.
• You are not attempting to establish the link under conditions of
direct sunlight.
• There are no incompatibilities between the communications
software that is attempting to establish the infrared link and any
other communications software on the computer. For further
JB2000E.book Page 33 Tuesday, March 23, 2004 8:57 AM
information, please consult the manual for the particular software.
Joybook is unable to use the wireless LAN to connect to the wireless LAN devices.
Please confirm the following:
• You have used the Fn + F2 hot key to enable the wireless LAN
function.
• The reception of the wireless LAN is not too weak.
Recommendations and Troubleshooting 33
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JB2000E.book Page 34 Tuesday, March 23, 2004 8:57 AM
Information on Safety, Cleaning, and Battery Maintenance
Safety
When setting up or operating your Joybook, please pay special
attention to the following:
1. Keep this manual in a safe place for easy reference when needed.
2. Make sure to follow all instructions and warnings related to the
system.
3. Place Joybook on stable, level surface, and ensure that the ventilation holes are not obstructed.
4. Do not expose Joybook to rain or excess humidity, and keep it
away from liquids (such as beverages, faucets, and so on).
5. Do not expose Joybook to direct sunlight, and keep it away from
sources of heat (such as radiators, space heaters, stoves, and so
on).
6. Do not expose Joybook to heavy impacts or strong vibrations.
When closing the computer, do not use excessive force.
7. Do not place Joybook in environments where the temperature is
below 0 or above 50 .
8. Do not place the computer in the area of strong magnetic fields.
9. Use an appropriate electrical outlet, and make sure that no
10. The AC adapter is a high-voltage component. Do not attempt
11. Make sure that the modem port is used only with a regular
°
heavy objects are placed on the AC adapter or power cord.
to repair it on your own. If it becomes damaged, please contact
an authorized BenQ distributor or service center.
analog phone line. Do not connect a digital phone line to the
modem port, as this will cause damage to the modem.
Battery Maintenance
1. Do not use AC adapters other than the one provided with the
computer.
2. After an extended period of usage, the battery's ability to retain
charge will gradually deteriorate-this is entirely normal. To
replace an old battery, turn off the computer, and be sure to use
a new battery from the same manufacturer.
3. Do not place the battery within reach of children, and keep well
away from sources of fire.
4. Follow the local laws governing the disposal of batteries. As far
as possible, submit used batteries to be recycled.
5. Use of improper batteries, or attempting to disassemble a battery, may result in explosions. Follow vendor recommendations
in using batteries of the identical or equivalent type as replacements for worn-out batteries.
Cleaning Your Joybook
When cleaning Joybook, follow these steps:
1. Turn off Joybook, disconnect the AC adapter, and remove the
battery.
2. Use a damp cloth to wipe the outer surface of the computer. Do
not apply liquid or spray cleaners directly on the Joybook.
Information on Safety, Cleaning, and Battery Maintenance34
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