8.3Support and Service ........................................................................................................................39
CX2550-00103Version: 1.1
Table of contents
CX2550-00104Version: 1.1
Foreword
1Foreword
1.1Notes on the documentation
This description is only intended for the use of trained specialists in control and automation engineering who
are familiar with applicable national standards.
It is essential that the documentation and the following notes and explanations are followed when installing
and commissioning the components.
It is the duty of the technical personnel to use the documentation published at the respective time of each
installation and commissioning.
The responsible staff must ensure that the application or use of the products described satisfy all the
requirements for safety, including all the relevant laws, regulations, guidelines and standards.
Disclaimer
The documentation has been prepared with care. The products described are, however, constantly under
development.
We reserve the right to revise and change the documentation at any time and without prior announcement.
No claims for the modification of products that have already been supplied may be made on the basis of the
data, diagrams and descriptions in this documentation.
Trademarks
Beckhoff®, TwinCAT®, EtherCAT®, EtherCAT G®, EtherCAT G10®, EtherCAT P®, Safety over EtherCAT®,
TwinSAFE®, XFC®, XTS® and XPlanar® are registered trademarks of and licensed by Beckhoff Automation
GmbH.
Other designations used in this publication may be trademarks whose use by third parties for their own
purposes could violate the rights of the owners.
Patent Pending
The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents:
EP1590927, EP1789857, EP1456722, EP2137893, DE102015105702
with corresponding applications or registrations in various other countries.
EtherCAT® is a registered trademark and patented technology, licensed by Beckhoff Automation GmbH,
Germany
Please note the following safety instructions and explanations!
Product-specific safety instructions can be found on following pages or in the areas mounting, wiring,
commissioning etc.
Exclusion of liability
All the components are supplied in particular hardware and software configurations appropriate for the
application. Modifications to hardware or software configurations other than those described in the
documentation are not permitted, and nullify the liability of Beckhoff Automation GmbH & Co. KG.
Personnel qualification
This description is only intended for trained specialists in control, automation and drive engineering who are
familiar with the applicable national standards.
Description of symbols
In this documentation the following symbols are used with an accompanying safety instruction or note. The
safety instructions must be read carefully and followed without fail!
DANGER
Serious risk of injury!
Failure to follow the safety instructions associated with this symbol directly endangers the life and health of
persons.
WARNING
Risk of injury!
Failure to follow the safety instructions associated with this symbol endangers the life and health of persons.
CAUTION
Personal injuries!
Failure to follow the safety instructions associated with this symbol can lead to injuries to persons.
NOTE
Damage to the environment or devices
Failure to follow the instructions associated with this symbol can lead to damage to the environment or
equipment.
Tip or pointer
This symbol indicates information that contributes to better understanding.
CX2550-00106Version: 1.1
1.3Documentation issue status
VersionModifications
1.0First version
1.1Chapter Recovery mode added
Foreword
CX2550-00107Version: 1.1
Product overview
2Product overview
2.1Intended use
The CX20x0 device series is a modular control system designed for DIN rail installation. The system is
scalable, so that the required modules can be assembled and installed in the control cabinet or terminal box
as required.
Only switch the PC off after closing the software
Before the Embedded PC is switched off, the software currently running on it should be stopped properly in
order to avoid data loss on the hard disk. Please read the section on “Switching off”.
Switch off all system components and uncouple the Industrial PC from the system if the PC is not used for
control purposes, e.g. during a function test. To disconnect first pull the first terminal behind the power
supply unit (optional), then pull the connectors of the fieldbus connections.
System components that have been switched off must be secured against being switched on again.
The Embedded PC’s power supply unit must be supplied with 24VDC.
NOTE
Damage to the environment or devices
Do not exchange any parts when under power! The exchange of controller parts when live can lead to
short-circuits or overvoltages. These can damage the controller itself and connected peripherals (terminals,
monitors, input devices, etc.).
When components are being fitted or removed, the supply voltage must be switched off.
Software knowledge
NOTE
System malfunctions
Mandatory software knowledge! Every user must be familiar with any of the functions of the software installed on the PC that he can reach.
CX2550-00108Version: 1.1
2.2System overview
CX2550-00x0 extension modules
Product overview
The extension modules of type CX2550-xxxx for the CX2000 family are attached to the basic CPU module
on the right-hand side via a multi-pin connector and are internally connected via PCI Express. The basic
CPU module can accommodate up to two modules, so that up to three storage media are available in total.
This expansion capability offers the advantage that a RAID system can be set up when more than one
storage medium is used.
The CX2550-0020 extension module features a 2½-inch slot, which is suitable for HDD/SSD storage media
with a thickness of up to 9.5 mm. The storage media are installed at the front with the aid of a slide-in frame,
so that they can be exchanged quickly and easily. The storage medium is protected by the attachable cap,
which latches to the housing of the module. The internal SATA-6G-Port also offers sufficient bandwidth for
the latest SSD storage media.
The CX2550-00100 extension module has a CFast slot for CFast cards. Up to two CX2550-0010 CFast
modules can be connected, so that a total of up to three CFast slots are available.
CX2550-00109Version: 1.1
Product overview
2.3CX2550-0010 - Technical data
Dimensions
Technical data
Technical dataCX2550-0010
InterfacesSATA
Connection typeCFast slot
Power supplyvia system bus (through CX2100-0xxx power supply
modules)
Dimensions (W x H x D)24 mm x 99 mm x 91 mm
Weightapprox. 280 g (without storage medium)
Operating/storage temperature-25° C ... +60° C / -40° C ... +85° C
Relative humidity95 % no condensation
Vibration/shock resistantconforms to EN 60068-2-6 / EN 60068-2-27
EMC immunity/emissionconforms to EN 61000-6-2 / EN 61000-6-4
Protection classIP 20
CX2550-001010Version: 1.1
Unpacking and transport
3Unpacking and transport
Short circuit due to moisture
Moisture can lead to short circuits. Moisture can form during transport in cold weather or in the
event of large temperature fluctuations.
Avoid moisture formation (condensation) in the device, and leave the device to adjust to room temperature slowly. If condensation has occurred, wait at least 12 hours before switching on the device.
Proceed as follows to unpack the unit:
1. Remove packaging.
2. Do not discard the original packaging. Keep it for transporting the device in the future.
3. Check the delivery for completeness by comparing it with your order.
4. Please keep the associated paperwork. It contains important information for handling the unit.
5. Check the contents for visible shipping damage.
6. If you notice any shipping damage or inconsistencies between the contents and your order, you should
notify Beckhoff Service.
Shipping and relocation
Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts.
Therefore, during transport please protect your device from:
• mechanical stress and
• use the original packaging.
Follow the specified storage conditions for the device and store it at temperatures between -40 °C and +85
°C.
CX2550-001011Version: 1.1
Installing the extension module
4Installing the extension module
Electrical voltage
Having the power supply switched on during the installation may damage the device.
Switch off the power supply during the installation.
This section contains information on:
• installing the extension module for the basic CX20x0 CPU module;
• interlocking the individual modules with the aid of bar clips and
• installing the extension module on the mounting rail, together with the basic CPU module.
4.1Installing the extension module at the CX20x0 system
Damage to the contacts
Incorrect installation may result in damage to the contacts of the extension modules.
The extension modules may only be attached on the right-hand side of the basic CPU module.
A maximum of two extension modules can be attached to the basic CPU module via the internal PCI
Express bus. In delivery state the extension module is equipped with a protective cap for the bus connector.
Before continuing, connect the extension module to the basic CPU module.
Prerequisites for this step:
• Exit the software and shut down the CX20x0 hardware configuration.
• Switch off the power supply.
Install the extension module as follows:
1. Put a screwdriver into the recess on the short side of the protective cap and lever it off.
2. Remove the protective cap to expose the bus connector.
3. If a power supply unit is already connected, remove it from the basic CPU module.
CX2550-001012Version: 1.1
Installing the extension module
4. Insert the extension module on the right-hand side of the basic CPU module, then insert the power
supply unit into the extension module.
5. The module clicks into the basic CPU module and the power supply unit.
ð The extension module has been installed successfully, if the individual modules were connected straight
and flush.
Next, you can install the bar clips, thereby reinforcing interlocking of the modules.
CX2550-001013Version: 1.1
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