Bang & Olufsen BeoCom 3 User Manual

BeoCom 3

Guide

BeoCom 3

BeoCom 3 is well-suited for a
home office or small business
environment.

BeoCom 3 allows you to make
and receive calls on two lines, as
well as manage two concurrent
calls on the same line. Combine as
many as five calls into a single
conference call.

BeoCom 3 has a built-in
Phonebook to help you keep track
of your personal and business
numbers. It also supports the use
of Caller ID and Call Waiting, if
you have the appropriate
subscription with your phone
company.

BeoCom 3 also supports calls
using a headset or hands-free calls
– all with excellent sound quality.

You manage your calls using the
built-in display. The display
information guides you when you
want to make a call, answer a call
or adjust phone settings.

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Contents

Connect your BeoCom 3

6 Placement and surroundings

– Technical data

6 Connect BeoCom 3 to the phone line

and the mains

6 Connect and use a headset

First-time setup of BeoCom 3

7 Enter clock and area code settings

Start using BeoCom 3

8 Keypad and display overview

– What do the individual keys represent?

9 About the Extra key
9 Status indication

25 Overview of menus and extra

functions

Daily use – make and answer calls

10 Make a call or answer a call

– make, answer and end calls – switch
between lines 1 and 2

10 Hands-free or headset calls

– answer and make a call without lifting
the handset; or with a connected headset

11 Edit a number while dialing
11 Turn the volume up or down during a

call

11 Mute a call

The built-in Phonebook

12 Store name and number in the

Phonebook after a call

– Enter a name when the number is
registered

12 Enter a new name and number in the

Phonebook

13 Search the Phonebook to make a call
13 Search alphabetically in the Phonebook

– Search from a first letter

13 Edit name and number in the

Phonebook

14 Delete name and number in the

Phonebook

14 Copy a name and number in the

Phonebook

Extension number – call and store

15 Call an extension number
15 Store numbers with extensions in the

Phonebook

Caller ID – use and editing

16 Using Caller ID

– See names and numbers of incoming
calls; make a call from a Caller ID entry

16 Delete calls from the Caller ID list –

delete the entire list

Redial – use and editing

18 Using the Redial list

– See names and numbers from outgoing
calls, make a call from the Redial list

18 Delete names and numbers from the

Redial list – delete the entire list

24 Store Redials from other phones

Switch between two calls

18 Calls on separate lines

– Place a call on hold – resume a call

19 Calls on the same line – Call Waiting

5

Conference calls

20 A 2-line conference call
20 Three-way call – conference call on

one line

Settings for your BeoCom 3

21 Volume, melody and settings for the

ringing signal

– Select the ringing signal volume, ringing
signal melody and timed settings, i.e.
when you would like the ringing signal to
shut itself off automatically

22 Set the time and date
22 Preset volume for conversations

– Choose the volume which suits you best

22 Display new calls

Advanced settings

23 Enter area code settings
23 Preset a flash time
24 Set the display contrast
24 Store calls from other phones
24 Preset a menu language

Overview of menu settings

25 Where to find a particular menu

Questions and answers

26 Does BeoCom 3 work during power

outages?

26 Is the Phonebook, Caller ID list or

Redial list deleted if the power fails or
the phone line is disconnected?

26 Why do the indicator lights flash?
26 How do I undo a step or exit a

function?

26 Why does the same number appear

twice in the Caller ID list?

26 What happens if I reject an incoming

call?

For your information…

27 Contact Bang & Olufsen

6

Place and connect the phone as
described to the right. In case of a
power failure, BeoCom 3 can be
used for outgoing calls on line 1.

BeoCom 3 supports the use of a
headset. You can switch between
handset, headset, and hands-free
use at any time.

Please note that BeoCom 3 can
only be expected to function in
country for which it was
manufactured, as transmission
systems, legal requirements for
approval and supplementary
services may vary from country to
country. The packaging states the
country for which your BeoCom 3
is manufactured. The national
identity letters can be found above
the bar code on the label.

If you require further instruction or
information about the connection
and use of BeoCom 3, please
contact your Bang & Olufsen retailer.

Connect your BeoCom 3

Placement

BeoCom 3 should not be placed in damp,
dusty or polluted surroundings and should
not be directly exposed to liquids or
sunlight.

BeoCom 3 is designed for use in dry, domestic
environments only, with temperatures of
50–104°F (10–40°C) and relative humidity of
15–95%.

Connection

To be able to use your BeoCom3, you must
connect it to your telephone line (or lines)
and to the mains.

> If you have one phone line socket, connect

the phone plug directly to this socket. If you
have separate sockets for your phone lines,
please refer to the illustration enclosed with
the extra two-plug extension.

> Connect the adapter to the mains.

Connect and use a headset

Connect a headset to the socket on the
right side of the BeoCom 3 console.

Make a call using a headset

An optional headset can be purchased from
your Bang & Olufsen retailer.

Please clean your BeoCom 3 using a soft,

damp cloth with a few drops of mild

detergent added.

Enter the phone number

Press to make a headset call

Press to end your call

0 – 9

Headset

Headset

When you connect or disconnect a headset,

‘Headset connected’ or ‘Headset disconnected’

appears briefly in the BeoCom 3 display.

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When you connect BeoCom 3 to
your telephone line and to the
mains, the display prompts you to
enter settings for the built-in
clock, as well as for the use of
area codes.

The clock settings include time,
date and year. Area code settings
provide you with the option of
including area codes when dialing
locally, as well as the capacity to
store up to ten area codes.

You only need to enter area code
settings once. Clock settings must
be re-entered if BeoCom 3 is
disconnected from the mains
temporarily.

Enter clock and area code settings

Settings for the built-in clock and for the
use of area codes appear in the ‘First time
setup’ menu. Both groups of settings can
be adjusted at any time. Please refer to
pages 22–23 for further information.

When you connect BeoCom 3 to the mains…

The ‘First time setup’ menu appears.

Options in the ‘Area codes’ menu

Your telephone company may or may not
require you to dial an area code when making
a local call. The area code requirements differ
from company to company. Select the options
listed below to match the requirements of your
telephone company.
‘Dial’… Options are Yes and No. Indicates

whether or not area codes must be dialed
for local calls.

‘Area code’… Allows you to enter up to ten

area codes.

If your phone company requires you to
dial…

– 1+area code+number for all calls… set ‘Dial’

to Yes and do not enter an area code for the
option ‘Area code’.

– area code+number for local calls… set ‘Dial’

to Yes. For ‘Area code’, you can enter up to
ten area codes that fall within your local
calling area.

– neither 1 nor area code for local calls… set

‘Dial’ to No and enter your own area code
for ‘Area code’.

Turn the wheel to select either
‘Clock’ or ‘Area codes’ settings

Press to be able to enter new
settings

Turn the wheel to select digits
in e.g. the time or date

Press OK to move on to the
next digit, or press C to go
back to a previous digit

To enter area codes, press the
digit keys

Press to store your entries

OK

OK

C

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OK

First-time setup of BeoCom3

First time setup

Clock

Area codes

8

Apart from fulfilling its function as
an all-round phone, BeoCom 3
has many features.

In order to give you a quick
overview of how to use
BeoCom 3, the functions of the
specific keys are described here.
The display content is also
explained, as are the indicator
lights below the display.

For further information about
menu options, please refer to
page 25.

1 DEF 3ABC 2

GHI 4 MNO 6JKL 5

PQRS 7 WXYZ 9TUV 8

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Line 1

Mute Speaker Headset

Line 2 Extra Flash

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9:20AMSep. 19

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Digit keys for entering phone numbers.

Keys used in phone numbers, for
supplementary services etc.

Mute

Mutes and reconnects the microphone
during a call.

Speaker

Switches the hands-free function on and
off – enables you to make and answer a
call without lifting the handset.

Headset

Switches over to headset use.

Start using BeoCom 3

9

Indicator lights

The indicator lights above Lines 1 or 2 light up
when the lines are active, or flash to indicate
the status of a line.

Line 1 Line 2

Select which line to use – line 1 or 2.

Extra*

Display additional functions in defined situations.

Flash

Switch from an active call to another call on the
same line; make a call while another call is on
hold on the same line.

Turn the wheel to search the Phonebook, the
Caller ID and Redial lists or the phone’s menu
system; during a call, turn the wheel to adjust
the volume up or down.

OK

Press OK to accept or store entries, as well as to
confirm your choice of options shown in the
display .

Phonebook

Open the Phonebook.

Caller ID

Show the Caller ID list in the display.

Redial

Show the Redial list in the display.

Menu

Show the phone’s main menu in the display.

C (Clear)

Delete the most recent entry or cancel the last
key pressed. Press and hold the C key to leave
the menu system or an active function. C can
also be used to mute the ringing signal for an
incoming call.

*About the Extra key…

In certain situations, you can gain access to
additional functions. In these cases, a guide
tab is visible in the display, just above the Extra
key. Extra functions are available e.g. in the
Phonebook, in the Caller ID and Redial lists,
and in situations where you manage several
calls at the same time.

While you e.g. enter a name in the Phonebook
the Extra key allows you to:

> enter a number.
> insert national letters while you are typing a

name – see page 12 for further information
about national letters;

> escape or avoid storing an entry.

Status indication

When the phone is not in use, the indicator
lights above the keys Line 1 and 2 flash if…
– the phone rings. The indicator light flashes

red;

– a call has been placed on hold. The indicator

light flashes green;

– the ringing signal is disconnected – the

phone still registers calls, but does not ring.

The indicator light flashes red.
The indicator lights shine a steady green if…
– a line is in use by BeoCom 3.

The lights shine a steady red if…
– a line is in use by another phone connected

to the same line.

The phone display shows the current status of
the phone and guides you through operations
and functions.

The guide tab shown in the display indicates
which line is in use, whether extra functions are
available and whether a conference call is active.

9:20AMSep. 19

2 new calls

Line 1 Line 2 Extra Flash

Jane Doe
David Johnson
John Smith

Patricia Miller

Linie 1 Line 2 Extra Flash

Extra

10

BeoCom 3 handles two phone
lines. Before you make a call, you
can choose which line to use –
line 1 or 2.

You can make and answer calls
using the handset, hands-free, or
using an optional headset, which
is available from your Bang &
Olufsen retailer.

You can switch between these
three modes at any time by
pressing the speaker or headset
button on the console, or by
lifting the handset. The duration
of an active call is shown in the
display until the call is ended.

During your conversation, you can
adjust the volume by means of
the wheel. If you do not wish the
person on the phone to overhear
a conversation you are having
with a person in the room, you
can mute the call.

Make a call or answer a call

To make a call, enter the number and then
lift the handset. The number is dialed
when the handset is lifted. You can also lift
the handset first. The number is then
dialed as each digit is entered.

Making a call…

Answering calls…

Hands-free or headset calls

Make or answer a call without lifting the
handset, or make and answer calls using a
headset. See page 6 for further
information about connecting a headset.

Make or answer a call hands-free...

Make or answer a call with a headset...

To switch from handset to headset or
handsfree use, press and hold the Headset or
Speaker buttons on BeoCom 3 while you
place the handset in the cup. To change from
headset or hands-free to handset use, simply
lift the handset.

Daily use – make and answer calls

Press to choose an available
line

Enter the number

Lift the handset to make the call

Place the handset in the cup to
end the call

Lift the handset to answer calls

If you do not wish to receive a
call…

…press C to mute the ringer. If
you change your mind and the
caller has not hung up, you
can answer the call by lifting
the handset

Place the handset back into
the cup to end the call

Line 1
Line 2

0 – 9

C

Enter the number

Press to make the call

Press to end the call

To answer calls hands-free…

Press to answer without lifting
the handset

Press to end the call

Enter the number

Press to make the call

Press to end the call

To answer calls with a headset…

Press to answer the call

Press to end the call

0 – 9

Speaker

Speaker

Speaker

Speaker

0 – 9

Headset

Headset

Headset

Headset