Aztech IP 200 User Manual
IP200 User Manual
Aztech Systems
VoIP Business Phone
IP200User Manual
Version 0.9
Mar 19, 2007
Page 1 of 72
IP 200 User Manual
Copyright © 2007 Aztech Systems Limited.
All rights reserved.
No part of this document may be reproduced or transmitted in any form
without the written permission of Aztech Systems Limited.
The information contained in this document is subject to change without
notice. Although Aztech Systems attempted to ensure the accuracy of this
document, this document may include errors or omissions. The examples and
sample programs are for illustration only and may not be suited for your
purposes. You should verify the applicability of any example before placing
the product into use.
These materials are provided "As Is" without warranty of any kind, either
express or implied, relating to sale and/or use of Aztech products including
liability or warranties relating for a particular purpose, consequential or
incidental damages, merchantability, or infringement of any patent,
copyright, or other intellectual property right. Aztech Systems further does not
warrant the accuracy or completeness of the information, text, graphics, or
other items contained within these materials. Aztech Systems shall not be
liable for any special, indirect, incidental, or consequential damages,
including without limitation, lost revenues, or lost profits, which may result from
the use of these materials.
IP200 is a trademark of Aztech Systems Limited. All other company or product
names mentioned are used for identification purposes only and may be
trademarks of their respective owners.
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IP 200 User Manual
Global Offices
Headquarters:
Aztech Systems Ltd
No. 31 Ubi Road 1, Aztech Building,
Singapore 408694
Tel: (65) 6741-7211
Fax: (65) 6749-1198
http://www.aztech.com/
Asia:
Aztech Systems (H.K.) Ltd
Rooms 2-10, Third Floor,
No. 1 Science Park East Avenue
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: (852) 2757-1177
Fax: (852) 2753-0578
Az-Technology Sdn Bhd
No. 105-106, Ground Floor, Block A,
Kelana Business Centre,
No. 97, Jalan SS7/2, Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia
Tel: (603) 7804 8450
Fax: (603) 7804 8457
Aztech Communication Device (SZ) Ltd
Block C, Rooms 306-308,
Intelig Technology Digital Park,
No 8, Hong Mian Road,
Futian Free Trade Zone,
Shenzhen, China
Tel: (86)(755) 2533 1110
Fax: (86)(755) 2533 1117
Aztech Communication Device (DG) Ltd
Jiu Jiang Shui Village,
Chang Ping Town, Dong Guan City,
Guang Dong Province, China
Tel: (86) (769) 83931888 or 83936688
Fax: (86) (769) 83931138
Europe:
Aztech Systems GmbH
Kreuzberger Ring 21 65205
Wiesbaden, Germany
Tel: (49)(0)(611) 9748 450
Fax: (49)(0)(611) 9748 455
North America:
Aztech Labs, Inc
4005 Clipper Court
Fremont, CA 94538, USA
Tel: (1)(510) 683 9800
Fax: (1)(510) 683 9803
Subsidiaries:
Shiro Corporation Pte Ltd
31 Ubi Road 1, # 07-00, Aztech Building
Singapore 408694
Tel: (65) 6843 1333
Fax: (65) 6749 3083
http://www.shirocorp.com/
Shiro Corporation (HK) Ltd
Rooms 2-10, 3/F, No. 1 Science Park East Ave,
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: (852) 2757 1177
Fax: (852) 2753 0578
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IP 200 User Manual
Contents
1
Introduction................................................................. 6
2
3
1.1 Phone Features ................................................................6
1.2 Requirements ...................................................................8
Installation................................................................... 9
2.1 Package Contents..........................................................9
2.2 Safety Notes......................................................................9
2.3 Connection.....................................................................10
2.4 Setup................................................................................11
2.5 Deployment Sample.....................................................11
Physical Details......................................................... 13
3.1 Keypad Description.......................................................13
3.2 LCD Description .............................................................15
3.3 Basic Soft button features............................................16
3.4 Hardware Specification ...............................................17
4
5
6
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Phone Configuration Guide .................................... 18
4.1 Configuring via IP200 ...................................................18
4.2 Configuring via Web Interface ...................................23
4.3 Aztech Auto-Provisioning .............................................28
Understanding the Web User Interface.................. 29
5.1 The Basic Web Interface ..............................................29
5.2 The Advanced Web Interface....................................41
Functions ................................................................... 59
IP 200 User Manual
6.1 Menu Structure...............................................................59
6.2 Making and Answering Calls.......................................60
6.3 Handling Calls ................................................................61
6.4 Phonebook .....................................................................63
6.5 Call Logs..........................................................................64
6.6 Call Settings ....................................................................65
7
Troubleshooting ........................................................ 69
Glossary of Terms .................................................................. 71
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IP200 User Manual
1 Introduction
Thank you for purchasing Aztech IP200 Business Phone. You made an
excellent choice and we hope you will enjoy all its capabilities.
Aztech IP200 is full-feature telephones that provide voice
communication over an IP network using the SIP IP telephony
protocol. It is suitable for office use, allowing you to place 3-way
conference call, call transfer, call waiting, caller identification and
name display, voice mail, hands free speakerphone, call hunting, call
forward, DID support and more.
1.1 Phone Features
• Support SIPP (RFC 3261)
• STN Type LCD dot matrix, 102X 68 dots
8 multi- functional soft keys
•
• 200 Entries of Phonebook
• DID Support
• Speakerphone support
• 3-way Conference Call
• 10 Last number redial
• Headset support
• Call hold
• Do not disturb
• Caller ID & Name display
• Consultation hold
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IP 200 User Manual
• Call waiting
Call transfer - Blind
•
• Automatic call transfer
• Call transfer - Attended
Call redirecting to External Number
•
• Call forward - Unconditional
• Call forward - Busy
• Call forward - No Answer
• Group call forwarding
• Call park/retrieve
• Call Pick-up Group
• Voicemail
• Ring back
• Instant messaging
• Message Indicator
• Automated attendant
• Outgoing Call Barring
• Auto dial (Speed dial Last number)
Intercom
•
• Call Hunting
• Headset support mode
• Follow me (Local or remote extension)
• Customer details retrieval
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IP 200 User Manual
1.2 Requirements
• A SIP based IP PBX system or network installed and running with a
SIP account created for the new IP200
• 802.3 Ethernet/Fast Ethernet LAN
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IP 200 User Manual
One Handset
2 Installation
2.1 Package Contents
• One IP200
•
• One Handset Cable
• One Power Adapter
• Two CAT-5 UTP Straight Ethernet Network Cables (RJ-45)
• One User Manual
• One Easy Start Guide
2.2 Safety Notes
• Use the 5V power supply included in the package. Using a
different power supply may cause damage to the phone, affect
its behavior, or induce noise.
• Do not place the phone on carpets or other materials that may
block the air vents to avoid overheating.
• Place on an even surface to help the rubber pads maintain a
secure grip.
Attach the footstand and handset cord properly
•
• To clean, use an anti-static cloth. Avoid using cleaning liquids that
may damage the surface or the internal electronics of the phone.
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IP 200 User Manual
2.3 Connection
Connection diagram:
The table below describes the connectors on IP200:
Item Sign Function
1
2
3
4
5
6
Handset jack
Headset jack
10/100 Base-T Ethernet Jack (RJ-45) for
connecting to your PC/Notebook Network card
10/100 Base-T Ethernet Jack (RJ-45) for
connecting to Ethernet.
Power jack for connecting to the power adapter
in the package.
Auxiliary jack for connecting to extra devices like
fax, analog telephone connection or Power Fail
Transfer and so on.
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IP 200 User Manual
Connection procedure:
1. Rotate the footstand, please refer to the Setup section for details.
2. Connect the phone to the network, insert the Ethernet cable into
the port labeled and then insert the other end into the network;
3. Connect the LAN port of the IP200 to your PC with Ethernet
RJ-45 cable.
4. Connect IP200 to a power source, insert the power supply
connector into the port labeled and then plug it into the
power source.
5. Connect the headset into the port labeled at the bottom of
the phone (optional).
2.4 Setup
1. Turn the phone upside down;
2. Push the footstand 60° to snap the two remaining pegs into place.
Please refer to the pictures below for the correct placement of the
footstand. Please refer to the figure as shown below.
2.5 Deployment Sample
The following diagram is one deployment sample for your information.
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IP 200 User Manual
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IP 200 User Manual
Handset
LCD
Line or short cut
Dialing pad
Soft keys
Soft key features
3 Physical Details
3.1 Keypad Description
Volume /
Left and right key
Mute
key
Headset
key
Up and
down key
Speakerphone
key
Hold key
Item Name Function
1 Handset Functions like a traditional handset.
The IP Phone “desktop” which displays the time,
2 LCD
3
4
Line or
short cut
keys
Volume
key/Left
& Right
Scroll key
date, your phone number, caller ID, line/ call
status and the soft key tabs.
Enables you to select the corresponding line
option displayed on the LCD screen and perform
the function of first soft key on the left hand side.
Increases or decreases the volume for the
current active voice receiver: handset, headset,
or speakerphone;
Enables you to scroll left or right through text and
select features that are displayed on the LCD.
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IP 200 User Manual
5 Soft keys
6
7
8 Hold key Enables you to hold the calls.
9
10
11
12 Mute key
Soft key
features
Dialing
pad
Speakerphone
key
Up &
Down
Scroll key
Headset
key
Soft key functions change depending on the
status of the phone (for example, you are on a
call or the phone is not in use). The key’s current
function is shown on the bottom of the LCD
screen.
Shows available choices based on current
phone functions. Displayed on the last line of
LCD screen.
Press the dial pad keys to dial a phone number.
Dial pad keys work exactly like those on your
existing telephones.
Enables you to be hand-free.
Enables you to scroll up or down through text
and select features that are displayed on the
LCD screen.
Headset activation key. Enables you to use
headset for calls.
Enables you to mute / un-mute the microphone
during a call.
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IP 200 User Manual
Time
Date
Time
3.2 LCD Description
Network Icon
Item Name Icon Definition
Extension No.
Functions
1
Network
Icon
2 Time
X shows network disconnected;
shows network connected.
Shows the time you have set
3 Date Show the date you have set
4
Extension
No.
Shows the extension number of IP200
Shows the functions of IP200. Press the
5 Functions
corresponding soft key to enable the function,
and press
soft key to display more functions.
More
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IP 200 User Manual
3.3
Basic Soft button features
The soft buttons below the LCD screen allow you to easily select
phone functions. For basic soft button feature definitions, see the
table below. Other buttons are explained in the Manual
Configuration section of chapter 4.
Item Name Icon Definition
1 Redial
2 IntC Allows you to place intercom calls
3 Phbk
4
5 Follo Allows you to set Follow me.
6 Here Allows you to set use follow me.
7 P.up
DND
Displays a list of recently called numbers
Press to enter the phonebook
Do not disturb. Sends incoming calls to voice mail, or
gives a busy signal if voice mail is not available (see
item 5 in Setup for details)
Pickup a call from another phone in your group
8 C.Fwd
9 Set Allows you to enter the basic settings page.
10 VMSet Allows you to set voice mail
11 Moni
12 C.ReD
13 Trans
14 Conf
15 Park Press to park a call on hold during the active call.
16 C.hlod
17 More
Forwards calls, with 3 options: When there is no
answer, Unconditional, When the line is busy.
Allows you to set the number, whose status will be
monitored by this IP phone.
Call redirect. Redirects all the incoming calls to PSTN
lines.
Press to transfer a call to another extension during
the active call.
Press to initiate a conference call when the first call
in connected.
Press this soft key during an active call, and then you
can initiate a Consultation Hold.
Allows you to view more functions.
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IP 200 User Manual
3.4 Hardware Specification
Model
LAN interface 2xRJ45 10/100Base-T
Power
Headset Jack
LED 4 LED with different indication purposes
Dimension
(Standing)
Weight
Temperature
Humidity
Compliance CE / FCC
IP200
Integrated IEEE 802.3af PoE support,
Optional Switching Mode Power Adapter
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 2A
RJ connector (standard telecom handset
connector)
W: 250mm
H: 177mm
D: 150mm
0.77 Kg
32-113 °F
0-40 °C
30%-90%
(non-condensing)
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IP 200 User Manual
4 Phone Configuration Guide
4.1 Configuring via IP200
When the IP200 is turned on the first time, you should configure the
following first so that you can use the phone to place VoIP calls:
a. VoIP Setting
i. SIP Configuration
ii. User Configuration
b. Network Setting
i. WAN Configuration
ii. DHCP
iii. MAC Address
iv. LAN Configuration
v. DNS Proxy
vi. Add DNS Server
c. Date / Time
d. Ring Tone
e. Ring Volume
f. Contrast
g. Mic Gain
h. Super User Password
i. Factory Setting
j. Save&Reset
k. SW Version
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IP 200 User Manual
Manual Configuration
When manually configuring the VoIP and network settings, use below
keys to edit your entries.
Key Function
Soft key
Dial
Soft key
Call
Select
Cancel
Soft key
Del
Soft key
Act
Add Soft key Allows you to add an entry
Press to dial number displayed on the LCD
Press to dial the highlighted number.
Soft key
Soft key
Actives the highlighted entry
Moves cursor up
Moves cursor down
Moves cursor to the right
Moves cursor to the left
Choose the item you want to change or review
Cancels any changes you have made, if
pressed before OK or Save
Deletes an entry
Soft key
Edit
Clear
Save
Back
Next
Soft key
OK
More
Soft key
Soft key
Soft key
Soft key
Edits part of an entry
Soft key
Clears the previous character
Saves your choice
Goes back to the previous option
Moves to the next page
Confirms your choice
Allows you to view more options
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IP 200 User Manual
* Pressed for “.”
VoIP Settings
SIP Config/ User Config
IP200 supports up to 4 independent SIP accounts. Each account
owns independent SIP Server, user and NAT settings among others.
1. Use More soft key to display the Set tab;
2. Press the Set soft key, and then use the scroll key to select VoIP
Setting, press the Select soft key;
3. Press Select soft key to enter SIP config or press up&down scroll key
to locate User Config and press Select soft key;
• To check the details —Press Det soft key;
• To edit —Press Edit soft key and press the line key for the line
you desired to edit.
• To add —Press More soft key to display Add tab and press to
Add soft key to edit.
• To delete —Press More soft key to display Del tab and press the
Del soft key.
• To enable— Press More soft key to display Ena tab and press
the Ena soft key
Network Settings
WAN Configuration
1. Use More soft key to display the Set tab;
2. Press the Set soft key, and then use the scroll key to select Network
Setting, press the Select soft key;
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3. Use the scroll key to view the menu list (DHCP, MAC Address, LAN
Config, DNS Proxy, Add DNS Server);
4. Go to the location WAN Config;
5. Press the line key for the line you desired to edit, and then edit the
configuration (refer to Manual Configuration form for more key
functions).
You are allowed to enable or disable DHCP under the NET mode, also
configure LAN settings, set DNS Proxy and add new DNS Proxy if
needed.
Date / Time Setting
1. Use More soft key to display the Set tab;
2. Press the Set soft key, and then use the scroll key and Select soft
key to enter
Date / Time;
3. Use the up&down scroll key and Select soft key again to enter
Date Set / Time Set;
4. Edit the Date and time and press OK soft key (for example:
change the Date: 29/05/2006 to 30/05/2006):
• Press left&right scroll to move the cursor to digit “9” [2I9/05/2006]
and press 0 [20/05/2006], and then move the cursor back to
digit “2”[I20/05/2006] and press 3[30/05/2006]. This design is to
make user entries logical date and time.
Ring Tone / Volume
1. Under Set mode, for
Ring Tone
, press the
Select
soft key to enter
directly. For Ring Volume, use up&down scroll key to locate, and
then press the Select soft key.
2. Press up&down scroll key to select the desired tone / volume and
press Select soft key to confirm.
Contrast Setting
1. Under Set mode, use the scroll key and Select soft key to enter
Contrast;
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2. Press the scroll key to select the contrast level and press the Select
soft key.
Mic Gain
You are allowed to set the volume the recipient receives (1-6 levels):
1. Under Set mode, use the scroll key and Select soft key to enter Mic
Gain, and use the scroll key to select Handset Mic / Headset Mic/
Speaker Mic;
2. Use scroll key and Select soft key to choose the one you desired to
set.
Inputting Super User Password
There is no password for the first time. You can set the new password
here, or keep it blank.
1. Under Set mode, use the scroll key and
Select
soft key to enter
Super User Pwd, key in the password;
2. Press Ok soft key to confirm, key in the new password;
3. Press Ok soft key, key in the new password once again to confirm;
Press Ok soft key to confirm, then the password is changed.
4.
Factory Setting
1. Under Set mode, use the scroll key and Select soft key to enter
Factory Setting;
2. Press the scroll key then Select soft key to select Yes / No. When
Yes is selected, key in the super user password, and press OK soft
key to resume factory default setting. If your password remains the
default setting, the system will resume factory default setting
without asking password.
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