Aztech IP100 User Manual

Aztech Systems

VoIP Business Phone

IP100 User Manual

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Version 1.0
April 3, 2007

IP100 User Manual

Copyright © 2007 Aztech Systems Limited.

All rights reserved.

No part of this document may be reproduced or transmitted in any form without the written
permission of Aztech Systems Limited.

The information contained in this document is subject to change without notice. Although
Aztech Systems attempted to ensure the accuracy of this document, this document may
include errors or omissions. The examples and sample programs are for illustration only and
may not be suited for your purposes. You should verify the applicability of any example
before placing the product into use.

These materials are provided "As Is" without warranty of any kind, either express or implied,
relating to sale and/or use of Aztech products including liability or warranties relating for a
particular purpose, consequential or incidental damages, merchantability, or infringement of
any patent, copyright, or other intellectual property right. Aztech Systems further does not
warrant the accuracy or completeness of the information, text, graphics, or other items
contained within these materials. Aztech Systems shall not be liable for any special, indirect,
incidental, or consequential damages, including without limitation, lost revenues, or lost
profits, which may result from the use of these materials.

IP100 is a trademark of Aztech Systems Limited. All other company or product names
mentioned are used for identification purposes only and may be trademarks of their
respective owners.

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Global Offices

Headquarters:

Aztech Systems Ltd

No. 31 Ubi Road 1, Aztech Building,
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.aztech.com/

Asia:

Aztech Systems (H.K.) Ltd

Rooms 2-10, Third Floor,
No. 1 Science Park East Avenue
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]

Az-Technology Sdn Bhd

No. 105-106, Ground Floor, Block A,
Kelana Business Centre,
No. 97, Jalan SS7/2, Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia
Tel: [phone]
Fax: [phone]

Aztech Communication Device (SZ) Ltd

Block C, Rooms 306-308,
Intelig Technology Digital Park,
No 8, Hong Mian Road,
Futian Free Trade Zone,
Shenzhen, China
Tel: [phone]
Fax: [phone]

Aztech Communication Device (DG) Ltd

Jiu Jiang Shui Village,
Chang Ping Town, Dong Guan City,
Guang Dong Province, China
Tel: (86) (769) 83931888 or 83936688
Fax: (86) (769) 83931138

Europe:

Aztech Systems GmbH

Kreuzberger Ring 21 65205
Wiesbaden, Germany
Tel: [phone]
Fax: [phone]

North America:

Aztech Labs, Inc

4005 Clipper Court

IP 100 User Manual

Fremont, CA 94538, USA
Tel: [phone]
Fax: [phone]

Subsidiaries:

Shiro Corporation Pte Ltd

31 Ubi Road 1, #07-00, Aztech Building
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.shirocorp.com/

Shiro Corporation (HK) Ltd

Rooms 2-10, 3/F, No. 1 Science Park East Ave,
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]

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IP100 User Manual

Contents

1 Introduction.........................................................................5

1.1 Phone Support……………………. ...................................................... 5

1.2 Minimum Requirements (Optional)..................................................... 5

2 Installation ...........................................................................6

2.1 Package Contents………………… ...................................................... 6

2.2 Setup………………………………...................................................... 6

2.3 Connection…………………………. ................................................... 7

2.4 Deployment Sample……………….. .................................................... 8

2.5 Safety Note……………………………. ............................................... 8

3 Physical Details ................................................................... 9

3.1 Keypad Description……………………............................................... 9

3.2 Hardware Specification………………. ...............................................11

4 Phone Configuration Guide.............................................13

4.1 Configuring via IP100……………......................................................13

4.2 Phone Configuration via Web……… ..................................................15

4.3 Aztech Auto-Provisioning……………................................................19

5 Functions............................................................................20

5.1 Making and Answering Calls………...................................................20

5.2 Handling Calls………………………..................................................21

5.3 Phonebook…………………………....................................................23

5.4 Call Settings……………………………..............................................23

5.5 Call Logs………………………….. ....................................................25

6 Understanding the Web User Interface.......................... 26

6.1 To access the web interface…………..................................................26

6.2 The Basic Web Interface…………….. ................................................27

6.3 The Advanced Web Interface…………...............................................37

7 Troubleshooting................................................................. 52

Glossary of Terms .................................................................... 54

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IP100 User Manual

1 Introduction

IP100 is an advanced IP phone, allowing both business and residential
customers experienced superb voice communications over IP network.
Providing conveniences and functionalities of traditional phone, it perfectly
converges the best of analog and IP phone features. This low cost, easy-to-use
IP phone is plugged directly into the local area network through a standard RJ­45 jack and allows voice data to be carried over the same path used by your
computer. It also supports features that you have come to expect from a
telephone—such as redial, call transfer, call retrieves and conference calling.

1.1 Phone Support

•

Voice communication over a data network

• Familiar telephony features to handle call easily

• Special features to extend and customize your call-handling capabilities

• Online control from your User Options web pages

•

Access to network data and services

1.2 Minimum Requirements (Optional)

Make sure computer connected to IP100 meets below minimum requirements.

• Pentium® MMX 233MHz

•

OS independent for Ethernet

• Web Browser support
Microsoft Internet Explorer 4.0 (or later versions)
Netscape® Navigator 3.02 (or later versions)

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IP100 User Manual



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2 Installation

2.1 Package Contents

Make sure the following contents are included in the package:

•

One IP100

•

One Footstand

• One Power Adapter (DC 5V, max 2A)

• Two CAT-5 UTP Straight Ethernet Network Cable (RJ-45)

• One User Manual

•

One Easy Start Guide

2.2 Setup

1. Turn the phone upside down;

2. Plug the footstand firmly into place. Please refer to the figure below for

details:

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3. Connect all the cables to the ports and jacks. Please refer to the following

section to do the connection.

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2.3 Connection

IP100 User Manual

Connection diagram:

4

Power

LAN port
Connect to PC

2

1

WAN port
Connect to

Handset port

3

5

Headset
port

Figure: Installation

1. Connect one end of the Ethernet RJ-45 cable to an Internet Access Device

(IP PBX / ADSL modem for instance), and connect the other end of the
activated cable to the WAN port at the back of IP100;

2. Connect the LAN jack of the IP100 to your PC (this will be the

administration computer) with Ethernet RJ-45 cable;

3. Connect the handset to the handset jack;

4.

Connect the power adapter to the AC Outlet and the power jack of IP
phone. Then the display turns on;

5.

To use a headset, connect it into the port labeled at the bottom of the
phone.

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IP100 User Manual

2.4 Deployment Sample

IP Phone uses the Voice over Internet Protocol (VoIP) for communications
with other phones. Your phone is based upon industry standard VoIP and will
work with Session Initiation Protocol (SIP) compliant VoIP networks. The
diagram below provides an example of a VoIP network design with IP phones.

2.5 Safety Note

Please remember these reminders to ensure the safe and continuous operation
of your IP phone.

• Use the 5V power supply included in the package. Using a different power

supply may cause damage to the phone, affect its behavior, or induce
noise.

• Do not place the phone on carpets or other materials that could block the

air vents to avoid overheating.

• Place on an even surface to help the rubber pads maintain a secure grip.

•

Attach the footstand and handset cord properly.

• To clean, use an anti-static cloth. Avoid using cleaning liquids that may

damage the surface or the internal electronics of the phone.

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 

3 Physical Details

10

3.1 Keypad Description

IP100 User Manual

Front panel of IP100

1 2

3

12

4

5

6

7

11

8

9

Figure 2-1: Front Indicators

Item Name

Function

1 Recall

2 Menu

3

4 Phone Screen

5 Redial

6 Hold

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Enter

Press to blindly transfer an active call.

Displays a menu that provides access to a PhoneBook,
Account config, phone settings, NET config, Firmware
Version, Save & Reboot and Factory Setting;

Press to return to standby mode during programming.
Displays a menu in idle mode that provides access to Call

Settings and Call Logs, while displays a menu in active
mode that provides access to Retrieve, Pickup,
Conference Call and Call Logs.

Press to confirm selection.
Displays features such as the time, date, your phone

number, caller ID, call status and your IP Phone model
number.

Press to redial the last dialed telephone number.

Press to hold calls and switch between two calls.

IP100 User Manual

7 Navigation

Enables you to scrolls through text and selects features
that are displayed on the LCD screen.
Increases or decreases volume for the handset and
speaker. Also controls the ringer volume (if on-hook)

8 Keypad

9 Speakerphone

10 Headset

11 Handset

12 Clear/Mute

Rear Panel of IP100

Works exactly like the keypad on a traditional telephone.

Enable you to be hand free.

Headset activation key. Enables you to use headset for
calls.

Functions like a traditional handset.
Press to clear digits one by one from the display or mute /

un-mute the microphone during a call;
Press to return to the previous option during
programming.

2 3

1

Figure 2-2: Rear Indicators

4 5

Item

1

2

3

4

5

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Sign

Function

Power jack for connecting to the power adapter that comes
with the package.

WAN port for connecting to your router/IP-PBX.

LAN port for connecting to your PC/Notebook Network card

Headset jack

Handset jack

3.2 Hardware Specification

Audio Codec Features

•

G.711 (-law, -law)

• G.726 (40K / 32K / 26K / 16K), G.729A/B

• Voice Activity Detection (VAD)

• Comfort Noise Generation (CNG)

IP100 User Manual

• Echo Cancellation

•

Jitter Provisioning

Protocols

• SIP (Default)

• DHCP client

• DNS client

•

Static IP

• FTP/TFTP

• HTTP Server for Web Management (Firmware Upgrade)

• Universal Plug and Play NAT Traversal (Firmware Upgrade)

Interfaces

•

2 X RJ45 (LAN, WAN)

• 1 X DC Jack

• Handset Jack

• Headset Jack

Physical Dimension

•

Dimensions: 206.2 (L) mm x 200.2 (W) mm x 155.7 (H) mm

Power Supply

• AC/DC Adaptor: Output 5V DC, 2A

• PoE 802.3af compatibility

Compliance

• US : FCC Part 15/3, UL 3rd Edition

•

Asia Pacific / Europe : CE (EN55022:19998 / EN55024: 1998)

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IP100 User Manual

Temperature

•

Operating: 0° to 40° Celsius

•

Non-Operating: -20° to 70° Celsius

Humidity

•

Operating: 10% to 70% Relative Humidity (Non-Condensing)

• Non-Operating: 10% to 90% Relative Humidity (Non-Condensing)

Note: Specifications are subject to change without prior notice.

32° to 113° Fahrenheit

-13° to 158° Fahrenheit

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4 Phone Configuration Guide

When the IP100 is turned on the first time, you are required to configure the
following settings first via the phone or via web.

4.1 Configuring via IP100

During boot up, the phone allows you to set up or view the following:
a. PhoneBook

b. Account Config

i. SIP Account
ii. User Account

c. Phone Settings

i. Date Format
ii. Date Set
iii. Time Format
iv. Time Set
v. RingTone
vi. Ring Volume

IP100 User Manual

d. NET Config

i. WAN Config
ii. LAN Config
iii. DNS Config

e. Firmware Ver

f. Save & Reboot

g. Factory Setting

VoIP Settings

To Add a SIP Account /a User Account

1. In standby mode, press MENU and NAVIGATION to the location

Account Config;

2. Press ENTER, then NAVIGATION to choose SIP Account / User

Account to edit;

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IP100 User Manual

3. Press ENTER and the display will shows the current setting account

marked with “*” (DEFAULT* for instance);

4. Press ENTER, and use NAVIGATION to view the operation list (Add,

Detail, Edit, Delete, Set current);

5. Go to the location ADD. Press ENTER to set current option and press

ENTER to confirm, repeat these operations to set all the parameters.

You are also allowed to edit, delete, check the details of your preferred
account, and even delete all your accounts. The Set current helps you to set
one account as the current account when you have more than one account.

Note: During programming, only functions as erasing digits and characters
from display but cannot be pressed to return previous option. You can only
press MENU to return the idle mode.

Phone Settings

• In standby mode, press MENU and NAVIGATION to the location Phone

Settings mode.

To Format Date / Time

1. Under Phone Settings mode, press NAVIGATION to select Date Format /

Time Format;

2. Press ENTER and then NAVIGATION to choose the style you prefer;

3. Press ENTER to confirm.

To set Date / Time

1. Under Phone Settings mode, press NAVIGATION to select Date Set /

Time Set. Then press

ENTER

to enter one of the two;

2. Key in the date / time and press ENTER to confirm.

To Set Ring Tone / Ring Volume

1. Under Phone Settings mode, press NAVIGATION and ENTER to select

RingTone / Ring Volume;

2. Press NAVIGATION to scroll the melody (1~9) / volume level (1~6) you

prefer to set;

3. Press ENTER to confirm.

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NET Configuration

IP100 User Manual

To Configure WAN

1. In standby mode, press MENU and NAVIGATION to the location NET

Config;

2. Press ENTER, use NAVIGATION to view the menu list (NET Config,

DHCP, LAN, DNS Config);

3. Go to the location WAN Config, press

ENTER

, the display shows IP

address;

4. Press ENTER, and key in the IP address;

5. Press ENTER and NAVIGATION to the location SUBNET Mask /

Gateway addr. Then set them the same way as IP address.

You are allowed to enable or disable DHCP under the NET mode, also
configure LAN settings, set DNS Proxy and add new DNS Proxy if needed.

To view Firmware Version

1. In standby mode, press MENU and NAVIGATION to the location

Firmware Ver;

2. Press ENTER to view the version.

Save & Reboot

This is to confirm all the setting above for the phone:

1. In standby mode, press MENU and NAVIGATION to the location Save

& Reboot;

2. Press OK, then press NAVIGATION to select Yes / No;

3. Press OK to confirm.

4.2 Phone Configuration via Web

The web interface allows you to configure basic and advanced phone settings.
For non-DHCP clients, please refer to Configuring your Computer first.

Configuration Procedure

Step 1. To access the web interface

1. Launch your browser;

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IP100 User Manual

2. Enter default factory setting IP address: 10.0.0.99 in your administration

computer address field and use the account: admin and password:

epicrouter to access the IP Phone Administration web interface.

Figure 1 Overall Status page

Step 2. Click Step 1:Network Selection link to enter the next page:

Figure 2 Network Selection page

If you have a DHCP server-enabled device (eg. router), select DHCP Client or
PPPoE, otherwise select static IP.

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IP100 User Manual

this item.

Quick setting

DHCP Client:

automatically from the DHCP server, if there is a DHCP server (such as a router) in your
network.

PPPoE Connection:

protocol especially designed for them. With this system, ADSL ISP automatically assigns all
the required IP parameters to any device connected to it when the device log on.

• Username

• Password

Static IP

•

•

•

DNS Server

••

Allows the IP100 to obtain IP address, subnet mask, gateway and DNS server

Those ADSL and Cable Modem users please select this item for it is a

: please input the user name of the account given by your ADSL ISP.

: please input the password of the account given by your ADSL ISP.

IP Address
Netmask
Gateway

: Enter the IP address of IP100
: Enter the subnet mask of the network
: Enter the address of the router or the address of upper-gateway.

: Key in the address of the local DNS Server.

Step 3. Click Proceed to Step 2 to enter the next step:

Figure 3 Voice Service Provider page

Service Provider:

of which is up to 4.

Registrar Address

•

service provider (ITSP) or a IP-PBX register address.

Proxy Address

•

OutboundProxy Address

•

Media Gateway, or Session Border Controller.

User Profile

up to 4.

Auth User ID

•

Usually has the form of digit similar to phone number or actually a phone number.

User Name

•

display.

Password

••

servers of ITSP.

auto-registration by IP-PBX or ITSP.

NAT Traversal Technique

NONE

•

USE STUN

•

DEFAULT. Click Add New Provider to add new SIP server, the maximum

: SIP Server’s IP address or Domain name provided by VoIP

: IP address or Domain name of proxy.

: IP address or Domain name of Outbound Proxy, or

: DEFAULT. Press “Add New User” to add new u ser, the maximum of which is

: SIP service subscriber’s Authenticate ID used for authentication.

: SIP service subscriber’s Authenticate user name used for caller ID

: SIP service subscriber’s account password for IP100 to register to (SIP)

: Auth User ID, User Name and Password can be input the digit ‘0’ for

: If the IP phone directly connected to the Modem, please select

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