Aztech FG7008GR(AC) User Manual

FG7008GR(AC)
DUAL BAND WIRELESS-AC
User Manual
Page 2 of 88
User Manual
Page 3 of 88
© Copyright 2014 All rights reserved.
No part of this document may be reproduced, republished, or retransmitted in any form or
by any means whatsoever, whether electronically or mechanically, including, but not limited
to, by way of photocopying, recording, information recording, or through retrieval systems
without the express written permission. We reserve the right to revise this document at any
time without the obligation to notify any person and/or entity. All other company or product
names mentioned are used for identification purposes only and may be trademarks of their
respective owners.
LIMITATION OF LIABILITY AND DAMAGES
THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE MANUFACTURER
AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS “THE SELLERS”) DISCLAIM
ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE
OF PERFORMANCE, OR USAGE OF TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FOR
DAMAGES OR LOSS, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL,
PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF
BUSINESS PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD
PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT OR THE SOFTWARES,
INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE PRODUCT OR
SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA OF ANY KIND,
WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTIES
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ENTIRE RISK AS TO THE
RESULTS AND PERFORMANCE OF THE PRODUCT OR ITS SOFTWARE IS ASSUMED BY CUSTOMER.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABLITY FOR
DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO THE PARTIES. IN NO EVENT WILL THE
SELLERS’ TOTAL CUMULATIVE LIABILITY OF EACH AND EVERY KIND IN RELATION TO THE
PRODUCT OR ITS SOFTWARE EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.
User Manual
Page 4 of 88
Contents
About the Router ......................................................................................................... 6
Requirements ................................................................................................ 8
Package Contents ....................................................................................... 8
Device Design ............................................................................................... 9
Front Panel ..................................................................................................... 9
Back Panel ................................................................................................... 10
Getting Started ........................................................................................................... 11
Planning Your Network .............................................................................. 11
Remove or Disable Conflicts ..................................................................... 13
Internet Sharing, Proxy, and Security Applications ............................... 13
Configuring TCP/IP Settings ....................................................................... 14
Configuring Internet Properties ................................................................ 14
Removing Temporary Internet Files .......................................................... 15
Setup the Device ........................................................................................ 16
The Web User Interface ............................................................................................. 17
Accessing the Web User Interface .......................................................... 17
Web User Interface Modes ....................................................................... 17
Switching Modes ......................................................................................... 17
The Side Panel Feature .............................................................................. 17
Basic Mode ................................................................................................................. 18
Menus ........................................................................................................... 18
Quick Setup ................................................................................................. 19
Network Configuration .............................................................................. 23
Device Status .............................................................................................. 26
Statistics ........................................................................................................ 28
Firewall .......................................................................................................... 30
Device Administration ................................................................................ 39
Advanced Mode ....................................................................................................... 42
Menus ........................................................................................................... 42
Device Info .................................................................................................. 43
User Manual
Page 5 of 88
Statistics ........................................................................................................ 45
Advanced Setup ........................................................................................ 47
Security ......................................................................................................... 69
Wireless ......................................................................................................... 75
Diagnostics .................................................................................................. 80
Management .............................................................................................. 81
Safety Precautions ..................................................................................................... 86
User Manual
Page 6 of 88
About the Router
The consistent growth in the number of wireless devices one has at home has
been considered as one of the major challenges a router should be able to
accommodate, not just in providing Wi-fi speed, but also in providing a
consistently impressive wireless performance and superb wireless transfer rates
no matter how much the number of wireless devices keep on adding up.
With careful consideration to these ever growing need, Aztech developed
the FG7008GR(AC), a Dual Band Wireless-AC 2400Mbps MU-MIMO Gigabit
Router, a device that offers extreme wireless transfers rates and an ultimate
wireless performance utilized further by the latest Multi-User MIMO (MU-MIMO)
Technology.
Developed Primarily for Fibre via ONT Connectivity. Ultimately designed
and maximized for Fibre connectivity, the FG7008GR(AC) is equipped
with a Gigabit WAN port supremely built for FTTH via ONT connection
optimization.
The Powerhouse : FG7008GR(AC). Innovated with the latest available
chipset BCM63139 in conjunction with QuantennaTM 4T4R 5.0GHz Multi-
User MIMO Wireless AC and Broadcom BCM43602 3T3R 2.4GHz, the
FG7008GR(AC) allow customers to enjoy the full benefits of the
802.11ac wireless standard by delivering unparalleled network
performance to all 5.0GHz wirelessly connected devices
SIMULTANEOUSLY. Multi-User MIMO technology enhances the MIMO
System when there are multiple devices connected to the 5.0GHz
wireless network.
Concurrent Dual Band Wireless Connectivity. The FG7008GR(AC) has a
Dual Band feature which enable users to connect their dual band
wireless devices in either (1) the 2.4GHz band with wireless speeds of up
to 600Mbps (Turbo QAM), and (2) the faster 5.0GHz wireless frequency
band with extreme wireless speeds of up to 1800Mbps, a great partner
for High-Definition A/V streaming, and other bandwidth hungry
applications.
User Manual
Page 7 of 88
USB 3.0 Ports for Enhanced User Experience. Equipped with two (2) USB
3.0 ports, customers may now enjoy a faster method of sharing a
connected storage’s files throughout the network.
Connect Easily using Wi-Fi Protected Setup (WPS). Instead of
connecting conventionally to your wireless network, the
FG7008GR(AC)’s WPS support enables users to easily connect their
wireless devices to the gateway with a simple press of the WPS button.
Easy Installation and Setup. Involving zero complexity in its setup, the
FG7008GR(AC) uses an intuitive design making the device easy to
setup and use. Easily manage various router features through an OS
Independent Web User Interface that users can easily access after
setting up the device.
User Manual
Page 8 of 88
Requirements
Your computer must meet the following minimum requirements.
Any operating system can be used Web Browser 233MHz processor (or higher) Ethernet network adapter An active ONT for Fibre connection
Package Contents
Package contents are listed below. For any missing items, please contact
your dealer immediately. Product contents vary for different models.
FG7008GR(AC) Ethernet cable (Yellow) 12V 3A DC Power Adapter Easy Start Guide Warranty Policy
Note: You may also download the Quick Installation Guide, and the User
Manual by visiting this link: http://www.aztech.com/support/
User Manual
Page 9 of 88
LED STATUS DESCRIPTION
POWER Off No power is supplied to the
device Green (Steady) Connected to a Power Supply Red (Steady) Error on the device
ETH LAN 1-4 Off No Ethernet connection Green (Steady) Connected to an Ethernet
device
Green (Blinking) Corresponding port is currently
transmitting / receiving data.
5.0GHz/2.4GHz Off There is no device connected
wirelessly
Green (Blinking) Wireless interface is actively
transmitting / receiving data. Green (Steady) There is a device connected
wirelessly
USB Off There is no USB device
connected to
the corresponding USB port. On A USB device connected to the
corresponding USB port.
IPTV OFF IPTV interface is not up Green (Steady) IPTV Interface is up and Set-top
box is active
Red (Steady) IPTV is up and Set-top box is
inactive/or not connected
BROADBAND Green (Blinking) Establishing ONT Signal
Green (Steady) Connectivity to the ONT is
established
WAN Ethernet interface is
connected
OFF There is no connectivity to the
ONT
INTERNET OFF No internet
Red (Steady) Authentication Failed Green (Steady) Internet interface is up
WPS Green (Steady) WiFi Protected Setup has been
Established Green (Blinking) Ongoing / Active WiFi
Protected Setup process
Device Design
Front Panel
User Manual
Page 10 of 88
PORT/BUTTON DESCRIPTION
USB 1 & 2 USB 3.0 Ports for USB devices such as printers and USB
external hard drives
ETHERNET 1 - 4 Connecting computers and other Ethernet devices
ETHERNET WAN For WAN connection through an Ethernet cable
RESET To reset the modem to the factory default configuration
POWER 12V 3A Adapter input
Back Panel
User Manual
Page 11 of 88
Getting Started
Setting up the device is easy. The diagram below provides an outline of the
steps needed in order to complete the installation. Brief descriptions appear
beside each step. Detailed instructions are provided in the subsequent
pages.
You may need to check some
settings or disable some
applications before
proceeding with the
installation.
Connect the telephone
cables, Ethernet cables, and
power adapter.
For Singapore Fibre
Residential Customers, the
FG7008GR(AC) auto-detects
the configuration of your fibre connection. internet.
You may see the suggested
network setup.
Remove/
Disable
Plan your Network
Ready to Use
Setup the
Router
Connect to
the
Web User Interface
(Optional)
You may easily configure
various router features through
the Web User Interface
User Manual
Page 12 of 88
Planning Your Network
Before moving ahead to setup your network, it is a good idea to draw out a
network diagram to help identify your network devices and plan out how to
connect these devices.
Each port in the router can be used for different connections. For example:
Ethernet 1 – Set-top Box Ethernet 2 – Game Console Ethernet 3 – Dad’s Computer Ethernet 4 – Mom’s Computer Ethernet WAN – ONT
To create a network diagram:
For wireless devices, identify the wireless devices you want to include in
the network
For wired devices, identify which router port you want to use for each
device.
User Manual
Page 13 of 88
Remove or Disable Conflicts
To ensure that the router installation moves on smoothly, you need to remove
or disable conflicts that may interfere with the installation. Probable conflicts
may include:
Internet sharing applications Proxy software Security software TCP/IP settings Internet properties Temporary Internet files
Internet Sharing, Proxy, and Security Applications
Internet sharing, proxy software, and firewall applications may interfere with
the router installation. These should be removed or disabled before starting
the installation.
If you have any of the following or similar applications installed on your
computer, remove or disable them according to the manufacturer’s
instructions.
Internet Sharing
Applications
Proxy Software
Security Software
Microsoft Internet Sharing
WinGate
Symantec
WinProxy
Zone Alarm
User Manual
Page 14 of 88
Configuring TCP/IP Settings
Check if your computer uses the default TCP/IP settings.
To check the TCP/IP properties:
1. Select Start > Run. The Run dialog box would appear.
2. Enter control ncpa.cpl on the input box, and then click the OK button.
This would open the Network Connections window in your computer.
3. Right-click LAN and then select Properties. The Local Area Connection
Properties dialog box would appear.
4. Select Internet Protocol (TCP/IP) and then click Properties. The Internet
Protocol (TCP/IP) dialog box would appear.
5. Select Obtain an IP address automatically.
6. Click the OK button to close the Internet Protocol (TCP/IP) dialog box.
7. Click the OK button to close the Local Area Connection Properties
dialog box.
Configuring Internet Properties
To set the Internet Properties:
1. Select Start > Run. This opens the Run dialog box.
2. Enter control inetcpl.cpl and then click OK to open the Internet
Properties window.
3. Click on the Connections tab.
4. On the Dial-up and Virtual Private Network settings pane, select Never
dial a connection.
5. Click OK to close Internet Properties.
User Manual
Page 15 of 88
Removing Temporary Internet Files
Temporary Internet files are files from Web sites that are stored in your
computer. Delete these files to clean the cache and remove footprints left by
the Web pages you visited.
To remove temporary Internet files:
1. Select Start > Run to open the Run dialog box.
2. Enter control and then click the OK button to open the Control Panel.
3. Double-click Internet Options.
4. On the Internet Options window, in the Temporary Internet Files pane,
click Delete Cookies.
5. Click Delete Files.
6. Click OK to close Internet Properties.
User Manual
Page 16 of 88
Setup the Device
When installing the router, find an area where there are enough electrical
outlets for the router, the main computer, and your other computer devices.
NOTE: For Singapore Fibre Residential Customers, the FG7008GR(AC) auto-
detects the configuration of your fibre connection. Simply follow the steps
provided below and you may already surf the internet.
a. Power ON your FG7008GR(AC) by connecting and plugging its power
adapter to a power outlet.
b. Connect your ONT device to the FG7008GR(AC)’s WAN port using an
Ethernet cable.
c. You may connect an Ethernet device (e.g. Desktop/PC) on your
FG7008GR(AC)’s Ethernet ports.
NOTE: The POWER, BROADBAND, and INTERNET LEDs should now be
GREEN. If an Ethernet device is connected, its corresponding Ethernet
LED would be in GREEN. The Ethernet LED will also be blinking if there is
activity on the corresponding port.
3
2
User Manual
Page 17 of 88
The Web User Interface
The Web User interface allows you to configure your router’s features.
Accessing the Web User Interface
To access your FG7008GR(AC)’s Web User Interface:
1. Launch any web browser (e.g. Internet Explorer, Google Chrome).
2. Type-in 192.168.1.254 on the address bar and then press Enter. You will
automatically be redirected to the Basic Mode of the FG7008GR(AC)
User Interface.
Web User Interface Modes
The Web User Interface is subdivided into two (2) different modes:
Basic Mode Advanced Mode
Switching Modes
By default, the Web User Interface will access the Basic Mode
(192.168.1.254). To switch to Advanced Mode, input
192.168.1.254/admin (or the default gateway address/admin) on the
address bar of your web browser, using admin as the username and
password.
The Side Panel Feature
The FG7008GR(AC) has a side panel which displays a virtual
representation of (1) the Internet and IPTV LEDs, and (2) the Ethernet
devices currently connected to its Ethernet ports.
User Manual
Page 18 of 88
Basic Mode
Allows you to configure the basic properties of your FG7008GR(AC). This
includes the wireless network properties, device administration roles such as
firmware upgrade and backup, and other similar properties.
Menus
The Basic Mode includes the following menus:
Quick Setup Home Network Configuration Device Status Statistics Firewall Configuration Device Administration
User Manual
Page 19 of 88
Quick Setup
The Quick Setup menu allows you to configure both the wireless properties of
your router, and the configuration of your fibre connection’s service provider.
The Quick Setup menu has the following submenus:
Quick Setup Wireless
A. QuickSetup. The default page of the Quick Setup menu. It allows
you to view the device properties, connection details, and or
configure your FG7008GR(AC)’s service provider configuration:
Device Info. Summarizes the basic information of the
FG7008GR(AC) such as its Model, the device’s serial no., its
firmware version, and other necessary details.
User Manual
Page 20 of 88
Connection Details. Displays the status of both internet and
IPTV, the IP address, and other connection oriented details.
Configuration. Allows you to configure your fibre
connectivity’s service provider.
NOTE: For Singapore Fibre Residential Customers, there is no
need to configure the Service Provider settings of your router.
The service provider is automatically detected and utilized by
your router.
User Manual
Page 21 of 88
B. Wireless. Allows you to configure your router’s wireless features. The
Wireless also allows you to Enable/Disable the WPS setup and
modify the WPS AP Pin.
To configure your FG7008GR(AC)’s Wireless property:
1. Select the Wireless Type that you wish to configure (e.g.
2.4GHz or 5.0GHz).
2. If you want to hide the Network from active scans, simply tick
the Non-Broadcast-SSID checkbox.
3. You may designate an SSID or a Wireless Network Name for
your wireless network or use the default SSID of your
FG7008GR(AC).
NOTE: The Default SSID and Network key for both the 2.4GHz
and 5.0GHz band can be seen on the device label sticker of
your device.
4. Select a Channel.
NOTE: It is highly recommended to select Auto mode as your
router’s Channel setting. This enables your router to
continuously use the least congested Wi-Fi channel at all
times.
User Manual
Page 22 of 88
5. Select a Network Authentication method on the drop down
list. It is highly suggested to use Mixed WPA2/WPA-PSK as its
authentication.
6. Enter the preferred wireless password on the Pre-Shared Key
field (if applicable).
7. Select its Encryption Type (if applicable).
8. Click the Save/Apply button to save and apply wireless
settings.
9. You may change the other band’s wireless properties as well.
To enable or disable the WPS function:
NOTE: The WPS feature is only applicable on the 2.4GHz
frequency band.
1. On the WPS Setup section, choose whether to disable or
enable the WPS.
2. You may also copy the WPS AP Pin for future use or change it
if necessary.
NOTE: If you wish to change the WPS AP Pin, you may have to
use the Advanced Mode features of your router.
3. Click the Save/Apply button to apply changes.
User Manual
Page 23 of 88
Network Configuration
The Home Network Configuration menu allows you to configure your router’s
IP Address and Subnet Mask for LAN interface. You may also configure the
DHCP server and Public IP Pass Through settings of your router through this
page. It has the following sections:
A. Local Area Network (LAN) Setup. Allows you to configure various IP
properties which will be used by your router and or implemented
throughout the network.
To configure the LAN Setup, you may follow the steps below:
1. Enter the preferred IP Address and corresponding subnet mask
that you wish to assign to your FG7008GR(AC).
NOTE: The IP Address to be specified in this area will be the new
default IP Address you would be using to access your
FG7008GR(AC) web user interface.
User Manual
Page 24 of 88
2. You may enable or disable IGMP Snooping and its required
properties if it is required in your network. It is highly suggested
to enable this if you wish to filter out multicast traffic in your
network.
3. If you wish to enable or disable firewall filters specified in the
Firewall Configuration, tick the Enable LAN Side Firewall.
4. If you wish to implement Static IP addressing, tick Disable DHCP
Server.
NOTE: By default, DHCP Server is enabled.
5. For Dynamic IP Addressing (DHCP) tick Enable and enter the
Start IP and End IP Address, the correct subnet mask, and the
lease time (in hours) for all connected devices.
6. If you wish to indicate a second IP address for your router, tick
the Configure the second IP Address and Subnet Mask for LAN
interface and define the values needed in the fields. This may
come in handy when you are troubleshooting your router.
7. Click the Save/Reboot button to apply all changes.
Static IP Lease List. Displays the statically assigned IP addresses in
the network, each device’s MAC Address and assigned IP
Address can be seen in this table. It also allows you to remove
reserved IP addresses as well.
User Manual
Page 25 of 88
To reserve a device:
1. Click Add Entries.
2. Enter the MAC Address of the device that you wish to reserve.
3. Enter the IP Address to be assigned to the device.
4. Click Apply/Save to reserve the device.
To remove reserved devices:
1. On the Static IP Lease List table tick the Remove checkbox
that corresponds to the MAC Address of the device that you
wish to remove.
2. Click Remove to remove the device.
B. DHCP Client. Displays the dynamically assigned IP Addresses, each
devices’ corresponding hostname and MAC address, the type of
connection (WLAN or LAN), and the lease expiry time.
User Manual
Page 26 of 88
Device Status
The Device Status page briefly displays the configurations settings and the
respective statuses of the FG7008GR(AC), its internet connection, and its IPTV
connectivity. The Device Status page has the following submenus:
System Info Internet Status IPTV Status
A. System Info. Displays a brief summary of your FG7008GR(AC)’s device
properties such as its model, the current firmware version loaded into
your router, the device’s unique MAC address, the system up time, and
other similar properties.
User Manual
Page 27 of 88
B. Internet Status. Displays the current status of the internet connection,
the default gateway, the primary and secondary DNS, and the internet
uptime.
C. IPTV Status. Displays the current status of the IPTV, its MAC and IP
Address, the default gateway, the primary and secondary DNS, and
the DHCP lease info, and its lease expiry time.
Loading...
+ 61 hidden pages