Aztech FG7003GRV-AC User Manual

AZTECH FG7003GRV(AC)

SingTel - Gigabit Ethernet DUAL-BAND Wireless AC Residential Gateway

SINGAPORE | JANUARY 2014

C O N T E N T S

1. About the Product Page 3

2. Recommended Setup Page 7

3. Connecting to the Internet Page 8

4. Wireless Connection Page 9

5. How to do WPS pairing Page 13

6. Wireless Clients Page 14

7. How to enjoy Wireless AC Page 15

8. Firewall Configuration Page 16

9. Voice Service Configuration Page 33

10. Troubleshooting

i. LED Troubleshooting Page 37

ii. Wireless Troubleshooting Page 42

iii. How to check existing FW version Page 43

iv. How to Access Admin GUI Page 44

14. FAQ Page 45

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15. Support Contact Info Page 48

Hardware Features

about the product

WAN Connection

¤ 1-Port Gigabit

LAN Connection

¤ 4-Port Gigabit

¤ Built-in Wireless a/b/g/n/ac Dual Band Access Point (2.4GHz and 5Ghz)

Aztech FG7003GRV(AC) Residential Gateway

Others

¤ 2222 FXS

¤ WPS – Wifi Protected Setup button support

¤ LED Indicators for all interfaces and services

FXS Ports

FXSFXS

Gigabit Ethernet

GigabitGigabit

Gigabit Ethernet

GigabitGigabit

Ports for connecting analog Phone sets

PortsPorts

Ethernet WAN

EthernetEthernet

Ethernet LAN

EthernetEthernet

WAN Port for ONT (FTTH) Connection

WANWAN

LAN

LANLAN

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Firmware Features

about the product

¤ Out of the box pre-configuration to support MIO

Broadband

BroadbandBroadband

¤ TR069 Compliant Residential Gateway (auto configuration, remote

monitoring/troubleshooting, remote firmware upgrade etc.)

¤ Zero

Zero configuration

ZeroZero

¤ Unique

Unique Wireless

UniqueUnique

credentials are printed on the casing label sticker)

Aztech FG7003GRV(AC) Residential Gateway

¤ Dynamic

Dynamic LAN

DynamicDynamic

¤ Port Forwarding and DMZ support, configurable from the user mode pages

¤ Standard support for Wireless Security / Encryption

configuration Internet installation for FTTH

configurationconfiguration

Wireless SSID

WirelessWireless

LAN Port

LANLAN

SSID and Wireless

SSIDSSID

Port mapping

PortPort

mapping for the IPTV

mappingmapping

Wireless Key

WirelessWireless

Key for each of the unit (default wireless

KeyKey

IPTV –––– STB

IPTVIPTV

MIO TV

MIOMIO

FTTH

FTTHFTTH

STB

STBSTB

TV, MIO

MIO Voice

TVTV

MIOMIO

Voice and SingNet

VoiceVoice

SingNet

SingNetSingNet

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Front Panel Indicators and Button

about the product

¤ Power ¤ Ethernet LAN Ports 1 to 4 ¤ Wifi (2.4GHz and 5GHz ¤ Voice 1 and 2 (Telephone) ¤ USB

Aztech FG7003GRV(AC) Residential Gateway

¤ IPTV ¤ Broadband (Ethernet WAN) ¤ Internet ¤ WPS Indicator and button

5GHz)

5GHz5GHz

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Back Panel Ports and Button

about the product

¤ Voice 1 and 2 ¤ USB 1 ¤ USB 2 ¤ Ethernet LAN Ports 1 to 4 ¤ Ethernet WAN Port

Aztech FG7003GRV(AC) Residential Gateway

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¤ Reset button ¤ Power Adapter Jack

Recommended Hardware Setup (FTTH)

Recommended setup

Aztech FG7003GRV(AC) Residential Gateway

Notes:

1. 5GHz connectivity is recommended for more bandwidth intensive activities such as video streaming within shorter range.

2. 2.4GHz connectivity is recommended for normal surfing activities within a larger area.

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FTTH

connecting to

SingNet

broadband

To check the Internet connection for FTTH , go to http://192.168.1.254 Device Info> Internet Connection

Aztech FG7003GRV(AC) Residential Gateway

http://192.168.1.254, scroll down to

http://192.168.1.254http://192.168.1.254

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The Default Wireless Configuration

wireless connection

Each unit is preconfigured with a unique wireless network name and a unique password. The information on the default wireless can be found on the casing label sticker.

¤ The default wireless

authentication is Mixed

WPA

WPA2222/WPA

WPAWPA

¤ The wireless encryption

Aztech FG7003GRV(AC) Residential Gateway

is TKIP

¤ Wireless channel is set to

Auto

AutoAuto

¤ The WPS

default.

¤ Both 2.4GHz and 5GHz

SSIDs share the same network key by default.

/WPA----PSK

/WPA/WPA

TKIP ++++ AES

TKIPTKIP

WPS is enabled

WPSWPS

PSK

PSKPSK

AES

AESAES

enabled by

enabledenabled

Mixed

MixedMixed

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Changing the Wireless Settings

wireless connection

Open your web-browser (e.g. Internet Explorer) and go to http://192.168.1.254, click on Wireless link.

Aztech FG7003GRV(AC) Residential Gateway

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5GHz

wireless connection

The internet surfing experience is likely to improve on 5GHz with probably lesser wireless interference. Do take note that the 5GHz SSID can only be detected if your end device supports 5GHz wireless interface as well.

Aztech FG7003GRV(AC) Residential Gateway

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Connecting to 2.4GHz and 5GHz Band

wireless connection

Aztech FG7003GRV(AC) Residential Gateway

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How to do WPS Pairing

wireless connection

Step 1. Press the WPS button on the RG once,

upon pressed, WPS LED will start blinking green



Step 2. Press the WPS button on client device within 120 seconds from step 1 above

Aztech FG7003GRV(AC) Residential Gateway

Note:

WPS pairing is only available for 2.4GHz, and it is enabled by default



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Once the connection is authenticated and established, WPS LED will be



solid green, followed by OFF within the next few seconds.

Known wireless devices that supports 5GHz band

wireless clients

iPhone 5



iPhone 5S



iPad 2



iPad 3



iPad 4



iPad mini



iPad Air



HTC One



HTC One S



Aztech FG7003GRV(AC) Residential Gateway

HTC One X



Sony Xperia Z Ultra



Sony Xperia Z1



HTC Evo 4G LTE



Samsung Galaxy S3



Samsung Galaxy S4



Samsung Galaxy Note 10.1



Samsung Galaxy Note 1



Samsung Galaxy Note 2



Samsung Galaxy Note 3



Samsung Galaxy Note 8.0 with LTE



Samsung Galaxy Note 10.1 2014 Edition



(LTE)

Samsung Galaxy Tab 2 7.0 (GT-P3113)



Note: This list of devices that supports 5G does not necessarily support wireless AC.

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How to enjoy wireless AC

wireless clients

Wireless Client: Wireless client need to be able to support wireless AC.



List of wireless client adapters that support wireless AC:



Aztech WL592USB, WL593USB



Asus USB-AC53, USB-AC56, PCE-AC68



List of mobile devices that supports wireless AC:



Sony Xperia Z1, Xperia Z Ultra



Samsung Galaxy Note 10.1 2014 Edition (LTE), Galaxy S4 with LTE (GT-



Aztech FG7003GRV(AC) Residential Gateway

I9505)

Notes:

1. This list of devices that supports wireless AC is not exhaustive.

2. Wireless performance is also dependent on the client

3. For end devices which do not support wireless AC, it can still connect to the RG using other wireless mode e.g. a/b/g/n but will not be able to achieve the wireless AC speed.

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